RO CSVI

Settings not saved

| RO CSVI

Why?

The error message Settings not saved happens when the database tables are not correctly installed or not installed at all.

How to fix it?

  1. Go to http://xx/administrator/index.php?option=com_csvivirtuemart&view=install (replace xx with your domain name)

  2. Choose to do an upgrade

  3. When there are no errors, you can save your Settings

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Extra content at the end of the document

| RO CSVI

During the import of an XML file, CSVI VirtueMart can show a notice saying:

Warning: XMLReader::readInnerXml() [xmlreader.readinnerxml]: file:///myxml.xml:22: parser error : Extra content at the end of the document in \administrator\components\com_csvivirtuemart\helpers\file\import\xml.php on line 356

When this happens, it means that your XML file is not valid. Make sure that all opened tags have a closing tag.

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Conflict with plugins

| RO CSVI

There are some plugins that break the functionality of CSVI.

Known plugins to break CSVI are:

  • Jomsocial update
  • Azrul System Mambot For Joomla
  • XAJAX System Mambot For Joomla
  • YT Framework plugin
  • System - VM Affiliate Tracking Plugin
  • shlib cache
  • vmVendor

XAJAX

Here is a possible solution to fix the conflict between CSVI VirtueMart and xajax. You need to modify the xajax file following these steps:

  1. Go to the folder /plugins/system/xajax.php
  2. Open the file xajax.php
  3. Find the line that says:

    $conflictingExtensions = array ();

  4. Below this line add the following line:

    $conflictingExtensions [] = 'com_csvivirtuemart';

  5. Save the file
  6. CSVI VirtueMart should now work without a problem

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MySQL server has gone away

| RO CSVI

The error MySQL server has gone away is a bad configuration setting on the server. The first work-around that can be tried is the following:

  1. Open the file administrator/components/com_csvi/csvi.php
  2. Find line 12 where the following code is:

    defined('_JEXEC') or die;

    // Access check.

  3. Change this to read:

    defined('_JEXEC') or die;

    ini_set('mysql.connect_timeout', 300);
    ini_set('default_socket_timeout', 300);

    // Access check.

  4. Save the file

A second work-around to try is the following (this is a Joomla core hack !):

  1. Open the file administrator/index.php
  2. Find line 14 where the following code is:

    // Set flag that this is a parent file
    define( '_JEXEC', 1 );

    define('JPATH_BASE', dirname(__FILE__) );

  3. Change this to read:

    // Set flag that this is a parent file
    define( '_JEXEC', 1 );

    ini_set('mysql.connect_timeout', 300);
    ini_set('default_socket_timeout', 300);

    define('JPATH_BASE', dirname(__FILE__) );

  4. Save the file
In case the error stays, contact your hosting provider to solve the issue.

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Does CSVI upload pictures?

| RO CSVI

No, CSVI does not upload the pictures from your computer to the server. You will have to upload the pictures.

One exception is if you import a file where the full image is a URL and you have chosen in your template to save the images on the server.

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