RO CSVI

Conflict with plugins

| RO CSVI

There are some plugins that break the functionality of CSVI.

Known plugins to break CSVI are:

  • Jomsocial update
  • Azrul System Mambot For Joomla
  • XAJAX System Mambot For Joomla
  • YT Framework plugin
  • System - VM Affiliate Tracking Plugin
  • shlib cache
  • vmVendor

XAJAX

Here is a possible solution to fix the conflict between CSVI VirtueMart and xajax. You need to modify the xajax file following these steps:

  1. Go to the folder /plugins/system/xajax.php
  2. Open the file xajax.php
  3. Find the line that says:

    $conflictingExtensions = array ();

  4. Below this line add the following line:

    $conflictingExtensions [] = 'com_csvivirtuemart';

  5. Save the file
  6. CSVI VirtueMart should now work without a problem

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MySQL server has gone away

| RO CSVI

The error MySQL server has gone away is a bad configuration setting on the server. The first work-around that can be tried is the following:

  1. Open the file administrator/components/com_csvi/csvi.php
  2. Find line 12 where the following code is:

    defined('_JEXEC') or die;

    // Access check.

  3. Change this to read:

    defined('_JEXEC') or die;

    ini_set('mysql.connect_timeout', 300);
    ini_set('default_socket_timeout', 300);

    // Access check.

  4. Save the file

A second work-around to try is the following (this is a Joomla core hack !):

  1. Open the file administrator/index.php
  2. Find line 14 where the following code is:

    // Set flag that this is a parent file
    define( '_JEXEC', 1 );

    define('JPATH_BASE', dirname(__FILE__) );

  3. Change this to read:

    // Set flag that this is a parent file
    define( '_JEXEC', 1 );

    ini_set('mysql.connect_timeout', 300);
    ini_set('default_socket_timeout', 300);

    define('JPATH_BASE', dirname(__FILE__) );

  4. Save the file
In case the error stays, contact your hosting provider to solve the issue.

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Does CSVI upload pictures?

| RO CSVI

No, CSVI does not upload the pictures from your computer to the server. You will have to upload the pictures.

One exception is if you import a file where the full image is a URL and you have chosen in your template to save the images on the server.

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Install RO CSVI in 5 steps

| RO CSVI

 

Step to be followed for installing RO CSVI automatically

  1. Go to the extension manager
  2. Select the file on your computer to install RO CSVI
  3. Complete the installation by clicking on the Upload & Install
  4. After finishing the installation you will see the message 'Installing component was successful'
  5. RO CSVI is now ready to be used

 

 

Manual installation of RO CSVI 

In some cases automatic install of RO CSVI fails using Joomla extension manager. This section describes manual installation of RO CSVI using Joomla discover feature.

Copying the files

  1. Download RO CSVI package from the download section
  2. Unzip the package on your local computer
  3. Unzip RO CSVI component on your local computer
  4. Connect to your website using an FTP client
  5. Open to the folder administrator/components on the server
  6. Create a folder named com_csvi on the server
  7. Open the folder com_csvi on the server
  8. Copy all files and folders from administrator/components/com_csvi from your local computer to same server location.
  9. Also copy the files csvi.xml and script.php to the folder administrator/components/com_csvi
  10. Go back to the main folder
  11. Open to the folder components on the server
  12. Create a folder named com_csvi on the server
  13. Open the folder com_csvi on the server
  14. Open the folder components/com_csvi on your local computer
  15. Copy all files and folders to the com_csvi folder on the server
  16. Go back to the main folder
  17. Create a folder Rocloud on the server in libraries folder
  18. Open libraries/Rocloud folder on your local computer
  19. Copy all files and folders from libraries/Rocloud from your local computer to same server location
  20. Log in to the administrator section of your website
  21. Go to System from menu and under Install section click on Discover
  22. Click on the Discover button in the toolbar
  23. Select RO CSVI of type Component from the list.
  24. Click on the Install button in the toolbar

RO CSVI is now ready for use.

You can then install all plugins from RO CSVI packages using Joomla extension manager.

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How to read a UTF-8 CSV file in Excel 2007?

| RO CSVI

To read a UTF-8 CSV file into Excel 2007, follow these steps:

  1. Download the exported CSV/XLS file from your website.
  2. Open Excel 2007
  3. Open a new file
  4. Click the Data Menu option
  5. Click "From Text" button
  6. Select the file you downloaded
  7. Make sure "Delimited" is selected and Press Next
  8. Select 65001: Unicode UTF8 and press Next
  9. Check the delimiter characters that you know are in your file like Comma or Tab or whatever is in your case. You can select more than one
  10. Proceed to Next Step and Finish
  11. Your excel file will be ready with all you data displayed correctly

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