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| RO Payments

RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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| RO Payments

The installation of RO Payments requires a few steps to be taken, by following this guide, it should be a fairly straightforward process. Requirements The following requirements must be met before you can start using RO Payments: An active contract with a payment provider A supported extension Installation Follow these steps to install...

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| RO Payments

RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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| RO Payments

Recurring payments is a feature that has been on the to-do list for some time. Most hosting providers do not even support recurring payments. This was until Mollie announced they are now supporting recurring payments. RO Payments now also supports recurring payments using Mollie.

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| News

RO Payments 5.0.0 This release has taken quite some time to see the light of day but today is the day that RO Payments 5 sees the light of day. Continuing on from JD iDEAL Gateway which has now been renamed to RO Payments. The majority of the improvements are under the hood. The code has been updated to meet the newest Joomla and PHP standards....

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| Features

RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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| RO Payments

In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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| RO Payments

Explanation of all the RO Payments settings in RSForms!Pro forms. Select a specific profile, defer emails and allow free checkout. Option to send a confirmation email.

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| RO Payments

RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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| RO Payments

Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO Payments

All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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| RO Payments

Since the introduction of version 3, it has been possible to add multiple payment methods with a single plugin in HikaShop. This document explains step by step on how to add a payment method in HikaShop. You can repeat this process for every payment option you want to offer.

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| RO Payments

I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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| RO Payments

RO Payments comes with a script that makes it possible to check the status of payments automatically. With the update script these open payments, provided they have a transaction number, can be checked automatically. The command is configurable so you can decide which statuses and from which date to check the transactions.

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| Products

The complete payment gateway

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| Features

A list of all the Joomla extensions supported by RO Payments

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| Features

A list of all the Joomla extensions supported by RO Payments

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| News

Recently the Rabobank has been sending out an email regarding the use of Transport Layer Security (TLS) protocol. This is raising questions among the users of RO Payments and we want to clarify what this means.

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| RO Payments

Buckaroo offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO Payments

EMS offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| Company

Starting from RO CSVI 7.13.0 version, RO CSVI has added support for Breakdesigns Customfieldsforall, Stockablecustomfields and Dependentcustomfieldsforall extensions in one extension with name "RO CSVI Breakdesigns Custom fields".

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| RO Payments

Mollie offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO Payments

Sisow offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO Payments

Target Pay offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO Payments

Ingenico offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO Payments

Rabobank Onlinekassa offers a multitude of payment options. Although most of them are straightforward, it is good to have a list of all the available options.

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| RO CSVI

  Step to be followed for installing RO CSVI automatically Go to the extension manager Select the file on your computer to install RO CSVI Complete the installation by clicking on the Upload & Install After finishing the installation you will see the message 'Installing component was successful' RO CSVI is now ready to be...

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| RO CSVI

The installation of RO CSVI requires a few steps but also depends on how you are going to use it. Generally speaking you would need RO CSVI and one or more add-ons for the third party extension you wan to connect with unless you are only using Joomla core. Support for Joomla core is included in the basic package.

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| RO CSVI

Fields tab will list all the fields added to import template from RO CSVI templates fields page. Edit template fields button will redirect to RO CSVI template fields page so to add more fields.

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| RO Payments

Testing the different payment statuses can be tested with different amounts.

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| RO Payments

In case an error shows up or even a white page when returning to the website, it is possible that the payment plugins are not setup correctly.

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| RO CSVI

Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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| RO Single Sign On

The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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| RO CSVI

Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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| RO CSVI

RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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| RO CSVI

All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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| RO Users

All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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| RO CSVI

RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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| RO Single Sign On

All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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| News

Today we are bringing you the release of RO CSVI 7.14.0. We are doing this because it contains some important fixes and we added two cool new features. The new features we added is the option to skip empty custom fields in VirtueMart Product import and allow importing from a local database table.

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| Features

RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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| RO CSVI

Follow these 3 steps to install the example templates for RO CSVI addons. This will give you all the example templates for installed addons. These example templates can be used to test your import and export routines. The example templates can also be used for starting to build your own templates.

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| RO CSVI

RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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| RO Payments

In case an error shows up or even a white page when returning to the website, it is possible that the payment plugins are not setup correctly.

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| Features

Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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| RO Payments

Setting up OnlineKassa / OmniKassa 2.0 the following error can appear: order could not be processed because POI X does not have any acceptable payment brands configured for this request

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| RO Users

Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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| Available Fields

order_payment_price Order payment price Format...

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| Available Fields

order_payment_params Parameters of order payment Format...

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| Available Fields

history_payment_method Name of the payment method Format...

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| Available Fields

order_payment_id Payment id of the order Format...

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| Available Fields

order_payment_tax Order payment tax amount Format...

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| Available Fields

history_payment_id The id of the payment method Format...

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| Available Fields

all_payment Add payment details fields Format N...

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| Available Fields

payment_element Payment element name Format text Example...

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| Available Fields

user_partner_email The payment email of the affiliate partner Format...

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| Available Fields

orderpayment_type Type of payment for an order Format N...

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| Available Fields

order_payment Cost for payment for an order Format float Example...

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| Available Fields

payment_name Name of the payment method Format text Example Bank...

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| Available Fields

order_payment_tax Tax for payment cost for an order Format float...

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| Available Fields

payment_currency_id Id of the currency used in payment Format numeric...

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| Available Fields

payment_currency_rate rate of the currency used in payment Format float...

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| Available Fields

virtuemart_paymentmethod_id Primary key id value of payment method Format numeric...

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| Features

Set the maximum number of emails to send every time RO User runs.

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| Joomla Tags

Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| Available Fields

order_payment_method Name of the payment method selected by the customer during the checkout process. Format...

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| RO Users

The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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| Features

RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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| RO Single Sign On

RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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| Joomla Content

xreference Set the meta description for the article. Format Text: No HTML Example RO CSVI content import made easy.

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| RO Payments

What does the errorcode 403 mean? The errorcode 403 means Access Forbidden.

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| Available Fields

Description Set the display option Payment notification. Usage Y Yes 1 Yes N No 0 No Default Yes Format Text: No HTML Example Y

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| Available Fields

Description Set the display option for Payment notification. Usage Y Yes 1 Yes N No 0 No Default Yes Format Text: No HTML Example Y

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| Available Fields

Description Set the display option for Payment notification. Usage Y Yes 1 Yes N No 0 No Default Yes Format Text: No HTML Example Y

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| RO CSVI

This document explains on how to import Joomla articles using RO CSVI.

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| RO Payments

Everything you need when it comes to the iDEAL payment system. Extremely simple to use Support is more than fantastic! Price is unbeatable Alexander van Aken

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| RO Payments

Setting up OnlineKassa / OmniKassa 2.0 the following error can appear:order could not be processed because POI X does not have any acceptable payment brands configured for this request

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| RO CSVI

Often when we import files we run into errors that the file is not being read correctly. Where to start looking for the cause of the issue and how to solve this? Checkpoints Follow these checkpoints to make sure that you have the basics right. Up-to-date Available FieldsThe list of available fields should be up-to-date before importing...

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| RO Users

RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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| RO CSVI

Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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| J2Store

Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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| RO CSVI

The option to load import file from user computer. This option of selecting the import file can be seen after selecting the import template from RO CSVI Import page. The selected file content is then shown in Import preview page and thereafter used for import.

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| J2Store

Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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| J2Store

Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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| J2Store

Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| RO Single Sign On

RO Single Sign On allows your Joomla site to act as a service provider and use the login from a trusted identity provider. You can even turn your Joomla site into your own identity provider and become the single place where you manage your users.

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| J2Store

Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| RO Users

This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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| J2Store

Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Features

The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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| RO CSVI

With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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| RO CSVI

Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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| RO CSVI

Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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| J2Store

Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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Support results


On this page https://rolandd.com/products/ro-payments/installation the installation of RO Payments is described. However, there are no links under 'Extension' to information on how to install RO Payments as a payment plugin in HikaShop, although the text suggests that there should be (for that matter, that is the case for none of the extensions). Where do I dfind information on how to add RO Payments as a payment plugin in HikaShop please ? I have already setup a profile in RO Payments component.

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Hello, Apologies for the missing documentation. I thought I had already written this. However the process is quite simple, you can follow these steps: [list=1] [*]Install RO Payments [*]Install the RO Payments - RSEventsPro plugin [*]Go to RSEventsPro [*]Click on Payments Integration in the right menu [*]You will get a list of payment methods and RO Payments/JD iDEAL is there as well [*]Click on [b]plg_rsepro_payment_jdideal_title[/b] [*]Here you can configure the settings. Most important here is to select the Profile you created in RO Payments. When a user completes the event registration, this profile will be used to complete the payment. [*]Save your settings [*]All done. [/list] Let me know if this helps.

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Hello Erik, You can find the documentation on the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments Option In Hikashop[/url] tutorial.

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Hello Joris, [quote]So that would be an extra question for Eventbooking to add options in there :-)[/quote]Correct, that is something Tuan would need to implement first, we can follow suit. [quote]Those different options work with CCiDEAL and Hikashop. Does JDiDEAL does that also?[/quote]RO Payments does this for every extension that supports it, so also HikaShop. Have a look at the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments option in HikaShop[/url] document that explains how to setup an option per payment type. [quote]Looks like David is giving his attention more and more to WP (what i understand) so maybe i transfer all site's with payment to JDiDEAL in the next year or so.[/quote]That is my impression as well so your plan sounds good to me :)

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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Hello Steven, For RSForms!Pro have a look at our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show Payment Options In RSForms!Pro[/url] documentation. This explains how to show the individual payment options. As for RSEvents!Pro, this does not support multiple payment options from a single plugin. However you can change the name by creating a language override for the string [b]RSEPRO_PLG_PLUGIN_JDIDEAL_NAME[/b] If you have set to redirect immediately and selected a couple payment methods then RO Payments takes the first selected payment option. That should be the reason why you see only iDEAL. Either set the option to wait for the customer, they get the selection screen on your site to choose which payment option to choose or select no payment option in the profile and the user gets the option at Mollie to select which payment option to use

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Hello Frank, You cannot open the topic because it is marked as private. The result here was that the payment methods were no longer visible due to the request for payment methods coming twice and the second time there were no address details, so also no country. This resulted in the payment methods no longer being visible because there was no country in the second request. If you revert to RO Payments 5.0.0, does it work as expected in that case? Which VirtueMart version are you running? P.s.This is not a pre-sale question but a support question, so I am moving it to the RO Payments category. Please login with your account to view this message.

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Hallo, Als RO Payments zegt dat Membership Pro niet is geïnstalleerd, zal deze eerst geïnstalleerd moeten worden voor je de RO Payments plugin kan installeren.

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Hello, RO Payments doesn't create order numbers, it gets the order number from whatever extension you have connected it with. So if you want to reset the order number, you will need to do that in the extension that you use for selling your products. In case you are using the payment page of RO Payments, in that case you will need to truncate the table [b]#__jdidealgateway_pays[/b]. By truncating it, the table will be emptied and the index will be reset to to 1.

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Hello Roland, Which RSForm!Pro version do you have? RSForm! Pro Component 2.2.6 Does the column with payment status say Pay or Betaalstatus? Is says: PLG_RSFP_JDIDEAL_PAYMENT_STATUS The RO Payments - RSForm! Pro is enabled I assume. Yes Regards Michel

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Hey Michel, Ok, that really makes no sense to me now :/ I guess it is time to check some other things: [list] [*]Which RSForm!Pro version do you have? [*]Does the column with payment status say [b]Pay[/b] or [b]Betaalstatus[/b]? [*]The [b]RO Payments - RSForm! Pro[/b] is enabled I assume. [/list] The final idea that hit me, perhaps the [b]RO Payments - RSForm! Pro[/b] should be moved up in the list of plugins. What if you move that to the top of the list?

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Hello Willard, You can find Event booking extension download at [url=https://rolandd.com/downloads/category/ro-payments-4-14-0]4.14.0 version of RO Payments page[/url]. There has been no new updates since 4.14.0 version. We are planning for a new release next week.

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Is the JDIdeal license not valid for the new RO Payment? I have a license that is till januari 2020, but I'm not allowed to download the RO Payment 5.0 version and I can't update this through my Joomla site.

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Hello Rachel, The reason you could not see the RO Payments category is because there were 3 accounts in your name and 2 had the same emailaddress. I have now cleaned this up and there is only this account left. So I had a look at automatic payment, where do you see that it would be triggered the next day? I did a recurring payment and had the result as attached. The next payment should be deducted 1 month after creating the payment, in this case December 4th. Let me know and we can take a look.

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hallo Nico, Ik heb contact gehad met Nicolas van HikaShop en die verwijs mij naar deze post op het [url=https://www.hikashop.com/forum/payment-methods/896791-pay-with-points-don-t-work/303262.html]HikaShop forum[/url]. Volgens hem moet de [b]modifyOrder[/b] functie gebruikt worden en die gebruikt RO Payments ook, in dat geval is er niets wat aan de RO Payments plugin aangepast moet worden. Dit was zijn antwoord: [quote]Regarding the payment plugin, as long as you use the modifyOrder function call to change the order status, you should be fine regarding the points system ADDING points to the customer after the purchase (as reward points for the payment). In that case though, it's the user points plugin which needs to be configured.[/quote] Het schermprint in het topic bij HikaShop is ook van de User Points Betaal Plugin niet voor het beheren van de user points. Dus er worden denk ik wat zaken door elkaar gehaald.

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Hi, Is it already known when Klarna is added for the Ro Payments Virtuemart plugin? Kind regards

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Our site has beside Dutch, more and more Belgian customers. So we want to offer Bancontact (and Creditcard) as an option beside iDeal. We have RSEvents for courses and RSForm pro for ordering a book. I've set up a Mollie profile with the three payment options. In RSEvents only [i]Ro Payments[/i]* is shown as the only option in the pulldown menu, even if I select a profile with only Bancontact as the only option. In RSForm Pro no option is shown to the user. In both cases: If both iDeal and Bancontact are set as options, only Dutch banks with iDeal are offered by Mollie. Is Bancontact is the only option in the profile, Mollie handles Bancontact. How can I offer the user a choice of payment options? Or am I doing something wrong? (*RO Payments as a label is confusing for the enduser / customer. )

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Hello Udi, We will give you a refund as we don't build custom code for free. [quote]I'll be able to set up the protocol to my local provider.[/quote] As you probably found out we do have a [url=https://rolandd.com/products/ro-payments/features/payment-providers-support]list of providers we support[/url] we support.

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Hi, I've installed RO Payment for integration in a rsform pro form. But when there is an item chosen from the multiple field it is not added tot the total field. This is what I did: 1. set up a profile to connect to mollie 2. set up a form with a multiple field with two products (price|description) and a quantity field. 3. set up a total field 4. In the form properties selected the profile to use I tried adding a payment option through RO payments field but that didn't do anything. You can see the form here: https://walravenwebwerk.nl/index.php?option=com_rsform&view=rsform&formId=9 What did I miss? With kind regards, Rachel Walraven

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Hello, Do you have PHP 7.2 or higher installed? If not, there are 2 options: [list] [*]Update PHP to version 7.2 or higher [*]Install JD iDEAL Gateway 4.16.0 instead until you can update [/list] I see we did add the PHP version check to the Joomla updater but not our installer. The version requirements are also mentioned in the news post you can find here: https://rolandd.com/news/ro-payments-5-0-0-available The release note of RO Payments 5.0.0 also have this mentioned: https://rolandd.com/downloads/file/ro-payments-5-0-0 The check in the installer will be fixed in the next release.

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Hello Michel, All you need to do is enable Apple Pay in your Mollie account. If Mollie detects an Apple device, the option will be shown. If you want to use it as a separate option in the checkout process you can create a new payment option of the type RO Payments and set the paymentmethod to [b]applepay[/b]. The user will be redirected to Mollie for using Apple Pay.

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Hello, We are looking into supporting Klarna in the next feature release, RO Payments 5.1. At the moment there is no definite date yet for this release.

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I purchased RO Payments and want to implement it in my website. I use RSEvents!Pro. Is there a manual or something that can help me?

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We have just uninstalled jdidealgateway and installed RO Payments. When we try to open RO Payments in the Administration panel, we get following errors: [code type="markup"] Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 36 or /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 69 each menu has a different line number. [/code]

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Hello Joris, [quote]Can i create the different payment from mollie per item in eventbooking so i can add a percentage for paying with paypal?[/quote]Eventbooking does not have the option to add a payment option for every payment method. This would require a different plugin for every payment option, that is simply not feasible. RO Payments also does not have the option to add an extra fee for payment options. Event Booking has it's own PayPal plugin so the only solution would be to have PayPal and Mollie (or whatever name you give the payment option). Only thing in this case is that PayPal will be processed directly and not go through Mollie. Although in my experience, the PayPal integration in Mollie is subpar because the payouts don't happen via Mollie anyway nor if you export the MT940 files, the PayPal transactions are not there either. Let me know if you have any further questions.

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Hi, I see a similar topic about this issue by Dorine, but i cannot open it. After updating to RO Payments 5.1.0 the payment methods of Ideal, Bancontact and V-Pay disappeared. We are limiting access to these by selecting countries which are allowed to use certain methods. For now we opened everything, and the plugin is doing its thing, however we would like to limit access based on country in Virtuemart. Thanks in advance, Frank

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I'm using RO Payments in combination with JTicketing. Which string do i need to set in "description" so the order ID from JTicketing is set here? Regards, Kai

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hello Nico, Thank you for your message. Your account has been unblocked now, not sure why it showed up as blocked. [quote]suggest that every payment made in a 'mollie' profile has the same recurrence and the same period.[/quote]Correct. You can see in your Mollie profile if you set Recurring to Yes, the options appear. Here the duration of the subscription and how often it should be collected. So these are set, only the price is not fixed. [quote]Is it possible to use the recurrence options of Joom Donation with RO Payments?[/quote]No, currently, it is only implemented for RSForms! Pro and it is a simple implementation. There is no workflow for when payments are collected. The idea is to extend the implementation further in the future. As for making it work with Joom Donation, I need to investigate what is needed. Recurring payments are not as easy to implement as it sounds. In an ideal situation, after the recurring has been setup, you would need to create updates in the extension where the recurring originated, so users can see the current status. Most extensions do not support any such thing. Cancellation of recurring payments should be available to end users as well. I will have a look at how easy/difficult it is to connect RO Payments and Joom Donation on the recurrence level and let you know.

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Hallo Arie, [quote]maar een andere optie is er niet[/quote]De RO Payments categorie is beschikbaar als je bent ingelogd met je eigen useraccount. Dit is overigens hetzelfde account als je had bij JD iDEAL, dit is 1 op 1 overgezet. Mocht je die inlog niet meer weten dan kan je altijd nog een password reset doen. [quote]De link is naar jullie oude site[/quote]Dat klopt, dit is een beetje ingewikkeld verhaal maar je komt uiteindelijk wordt de update wel op de nieuwe site opgehaald. De foutmelding zal je krijgen omdat er ook een nieuwe download key is. De stappen om te updaten staan uitgelegd [url=https://rolandd.com/news/ro-payments-5-0-0-available]in de RO Payments 5 aankondiging[/url]. Laat maar even weten of het daarmee lukt.

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Hallo Nico, Er zit geen ondersteuning in RO Payments voor spaarpunten, heb ook niet een idee van wat dat dan precies is. Zit dit in core HikaShop? Zo ja, waar zit dit dan?

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Krijg de volgende foutmelding als ik pkg_ropayments_5.1.0.zip wil installeren? De server draait PHP versie 7.1.32, RO Payments vereist minimaal PHP versie 5.2. Installatie kan niet verder gaan. Fout bij het installeren van pakket

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Hello Udi, As you wrote in your other post, RO Payments does not support your local provider, so this is not going to work I am afraid. The only solution here would be custom code the addon for your local provider.

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Hello Nico, There is no specific task for adding Klarna. I have looked at it in the past but there were too many caveats. Now that RO Payments 5 is out, it is a good time to see what we can do to support it.

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(Allicht hoort dit niet in de category PRE-SALE, maar een andere optie is er niet) Mijn website geeft deze foutmelding wanneer ik twee updates wil installeren. Bereffen [b]RO Payments[/b] en [b]RO Payments - RSForm!Pro[/b] [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1678&dummy=my.zip[/i] De link is naar jullie oude site; maar ik heb geen inloggegevens voor de nieuwe site. [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1679&dummy=my.zip[/i] Hoe is dit op te lossen?

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Aanvullende info. Nadat ik JD IDeal 4.16.0 geînstaleerd heb geeft Joomla! nu wel de melding dat er een update van RO Payment is (5.1.0). Nog niet op de update knop gedrukt.

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Thank you for your reply, it was PHP version indeed. Were can I download the older version JD iDEAL, if I download from the JD iDEAL site it is RO Payments. I just need the Virtuemart plugin, the main component I already have.

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Hallo Roland, Bij mijn abonnement staat een gele knop met "Renew now for only € 72,95". Ik kom dan in de cart. 1x RO Payments 1yr subscription € 72,95 Sub Total € 72,95 Total VAT (21%) € 15,32 Order Total € 88,27 Groeten, Wim

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Hi, I've tried to install RO Payments with Mollie Recurring payments and RSform. When I've selected my bank and hit the pay button I get the following error: [quote]Foutmelding: 0 - Argument 1 passed to Jdideal\Recurring\Mollie::createCustomer() must be of the type string, null given, called in ***/libraries/Jdideal/Psp/Mollie.php on line 421[/quote] (the stars represent the path) Did I do something wrong? With kind regards, Rachel Walraven

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Hello, We stopped accepting PayPal at the start of this year due to their huge fees. Not sure since when credit-cards became EU only payment methods but yes, you would allow your credit-card to pay outside the USA if it is limited to only USA payments. Otherwise if you have Apple Pay, that can be used as a payment as well. All others are indeed EU payments.

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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Hallo, Over welke e-mail hebben we het hier? De e-mail van HikaShop of die van RO Payments? Voor RO Payments kan je eens kijken of er een e-mailadres staat bij de Opties. Die kan je vinden door naar het Dashboard te gaan en dan op Opties te klikken in de rechter bovenhoek. Je kan daar aangeven welke e-mails verstuurd moeten worden en naar welk adres. Bij E-mails in RO Payments kan je de e-mails aanmaken (mochten ze nog niet bestaan) die verstuurd moeten worden. [quote]Wel staat er bij het profiel deze melding: Deze betaalmethode heeft geen gegarandeerde koppeling. Alle betalingen moeten gecontroleerd worden in het dashboard van de bank. Heeft dat hier mee te maken? [/quote]Deze melding heeft hier geen betrekking op. Dit betekent alleen dat de status van de bank die terug komt niet vertrouwd kan worden en dat er altijd bij de bank de status gecontroleerd moet worden om er zeker van te zijn dat de betaling geslaagd is. Dit is ook waarom dit een iDEAL Easy koppeling is.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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Hallo Wim, Dit is niet van toepassing op RO Payments/JD iDEAL maar op de server waar de website op draait. De vraag hoort dus bij de hosting provider of ze dit ingeregeld hebben. Over het algemeen wel maar kan niet kwaad om het toch even na te vragen.

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Hallo Joyce, Dank voor de log, ik denk dat ik daar het issue zie. Zoals je kan zien staat er dat de transactie niet verwerkt is. Ik zal eens kijken of ik het lokaal kan reproduceren. Hier kom ik nog op terug. Welke versie van RO Payments is er in gebruik?

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Hi, Thanks for your reply. Looks simple enough. :) Only problem: I bought RO Payments but can't remember having created an account. If I use the option 'Forgot username' and fill in the e-mailaccount I used when ordering I get a message 'user blocked'. Hope you can help me out once more. Regards, Jan

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During setup and testing of RO Payment (actually its predecessor JD-Ideal) i created all 6 possible emails to verify and follow the payment process. It's now time to switch some of these off. While trying to delete these emails I get the error message shown below. The email is not deleted. Have I done something wrong or did I hit a bug? Thanks, André [u]Error msg.:[/u] An error has occurred. 0 Call to undefined method JdidealgatewayModelJdidealgateway::delete()

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Hello Rachel, The problem is that you have JavaScript errors on the page, this prevents RO Payments from loading the JavaScript file. See the attachment. I believe if you fix the first JavaScript error, all the following ones should be fixed as well. In JavaScript, if one fails then all fails, so that explains why the total field can't work if Bootstrap fails first.

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Hello, To answer your questions: [list=1] [*]Language strings are located in the language files. This is located in [b]source/administrator/components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the back-end and [b]components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the front-end. [*]I do not understand the second question. The payment options will be shown when you edit a profile. Do note, you also need a [b]paymesrv.xml[/b] file. You can see the other like ems.xml in the same folder as the profile.xml. You can copy one and adjust it to your needs. [*]The only way I can see this happen is if you updated RO Payments, that will override that file. While you are in development, it is best not to update the extension. [/list]

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Hallo Dennis, Dank voor de goede wensen. [quote]Echter is er ook de wens om per betaalmethode een andere fee in rekening te brengen.[/quote]Dit is niet mogelijk met RO Payments. Het is een beetje een aparte situatie. Op zich doet RO Payments alleen maar de betaling doorsturen. Nou zijn er componenten waarbij je voor elke betaalmethode een aparte optie kan aanmaken, iedere optie heeft dan z'n eigen instellingen. Bij Eventbooking is er maar 1 plugin mogelijk. Wat je dan zou krijgen is per betaalmethode per provider een plugin. Dat wordt al heel snel een hele stapel plugins. Als ik kijk naar de plugins die geleverd worden bij Eventbooking zie ik overigens niet dat je daar per betaalmethode een bedrag eraan kan hangen. Voor RO Payments gaat dit ook niet komen want dan moet er voor elke betaalprovider, voor elke betaalmethode een veld komen om een bedrag in te voeren, dat is niet te doen. De enige redelijke oplossing is als er in Eventbooking op dezelfde manier wordt omgegaan met betaalmethodes zoals in HikaShop en VirtueMart. Dan is het voor de plugin zelf altijd maar 1 veld. Dat is prima te ondersteunen. Overigens is het nog steeds beter om gewoon geen extra bedrag per betaalmethode te rekenen maar dit in je prijs te verwerken. Let wel, wettelijk mag je niet meer vragen dan de daadwerkelijke kosten van een transactie.

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Hello Udi, RO Payments is build in a way that it can be extended. As you can see in the package you downloaded each gateway has their own files. If you model your gateway accordingly, it should be able to function. All these gateways usually work in the same way. I can give you questions to your answers if you buy the product. That is not a problem.

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Hoi Roalnd, ik heb de 'Download ID #' van de pagina 'https://rolandd.com/subscriptions' overgenomen en die in JD iDEAL Gateway ingevoerd. Daarna de update cache geleegd, updates ververst en de update van JD iDEAL Gateway / RO Payments gestart. Ik krijg een foutmelding (zie bijlage screenshot). Zal ik je SFTP gegevens sturen en zo ja, waar naartoe/hoe ?

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Hello Rachel, One thing you can check is if you go to RSForms!Pro and then Configuration. You will see an RO Payments tab. On that tab is a section called [b]Configurable fields[/b], there is one field called Email. Enter here the name of the field in your form that contains the email of the customer. This is needed because Mollie needs an email address for registering the customer. Let me know if that helps.

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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Hello, Your license is absolutely valid for RO Payments as well. There was an unforeseen issue with the downloads. Apologies for the inconvenience but the move to a new domain and a rename of the extension was more troublesome than expected. You should be able to update the extension now from Joomla, after entering your new download key. The plugins you will have to do manually I am afraid for now. All downloads are available from the site as well now. Let me know if it works out.

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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Hello Rachel, I believe I have found what the issue is. Recurring payments are given a startdate and this is by default set to the date the first payment is made. In my original vision this would come down as today it starts, a first payment is done and then next one will be the x time after the interval. Apparently the recurring works based on the start date being the first day the recurring should start. I will be fixing this in the next release. For now you could make the following change in the file [b]libraries/Jdideal/Psp/Mollie.php[/b] on line [b]660[/b] [code type="markup"] $startDate = date('Y-m-d'); [/code] change it to [code type="markup"] $startDate = date('Y-m-d', strtotime('+' . $interval)); [/code] That should fix the start date for the recurring to start 1 month after the first payment in your case.

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[quote]I erased the db, sadly it erased the payment was too.[/quote]We must be talking about something else then, not the order payments in that case. You have error reporting set to the highest possible level, that is not needed. Go to Global Configuration -> Server -> Error Reporting and set it to System default or None. [quote]Edit: I also noticed that the images of the subcategories are not processed. [/quote]Where is your debug log?

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Hallo Dennis, De betaalmethode wordt verkeerd geïnstalleerd, die dient geïnstalleerd te worden via de Joomla installer omdat het meer is dan alleen een betaalmethode. Je krijgt niet alleen een wit scherm maar ook een foutmelding dat RO Payments een betand mist. Het scherm is wit omdat je de foutrapportage uit hebt staan, prima op een live site om maar op een test site moet je eigenlijk altijd de foutrapportage op Ontwikkeling zetten. Installeer de plugin maar via de Joomla installer, dan zou het goed moeten gaan. Zo niet, dan graag de foutmelding die je ziet.

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RolandIk heb een 'ro-payment-installation’ aangeschaft / zie bijlageHet gaat dus om 2 sites waar je al toegang toe hebt.Hierbij ook de ftp-gegevens:[email]mlmftp18@middellaanmode.nl[/email]WW: PMbzvbK6I2[email]mlmftp18@middellaanmode.nl[/email]WW: c4iKLc1GIk ben ook even weg van 13.15 / 14.15 uurVoor eventuele vragen kun je contact opnemen met de eigenaar (Gerda Struis) van Middellaanmode 06 - 29 29 23 46Ik hoop dat het nu gaat lukken,GroetFredOp 19 aug. 2019, om 12:02 heeft RolandD Cyber Produksi het volgende geschreven:

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Hello, [quote]Is normal that payment methods are searched in the language table? cause shipments dont.[/quote]Yep, because the payment names are language dependent. As for the payment name being empty, I believe it is fixed in today's release.

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Hello, Did you also update the RO CSVI package or only trying to update RO CSVI VirtueMart Breakdesigns plugin?

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Suggest me the [url=https://royalroservices.com/]RO Repair in Gurgaon[/url] service provider to get my RO well worked.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, There is such version ver17 for RO CSVI. If you want to download any version of RO CSVI, go to [url=https://rolandd.com/downloads]Downloads[/url] page of our site, Click on Downloads button for RO CSVI, select the version you want to download.

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Hello, The only reasons I can think of the payment_name to be empty is that the wrong language is set in the export template, so the payment name is being taken from the wrong language table. Other option could be that the payment ID set in the order no longer exists in the payment table.

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Hello Niels, Roland thought the post is about RO CSVI so said cron jobs are optional. For RO Users extension you need to have a cron job. Cron job will send reminders to users, deactivate or delete accounts accounts based on the settings you have on RO User extension.

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Hi, How do I add a payment method in profile section ? Please see the attached image How do I insert the new payment API to the code ? Thanks

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Hello Marcel, To get a backup of your template from live site, go to RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your development site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello, You do not have a subscription with RO CSVI and so you are not able to select another category. You need to have an active subscription to get support for RO CSVI.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron in RO CSVI[/url] document to set your template as cron.

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Hello, [quote]So what do I exectly need to add in the parent_sku line to avoid this double generic varient custom field for each child sku? https://www.screencast.com/t/0U4cyz92EB[/quote] Having these two rows for a custom field of a child product is a core functionality of VirtueMart and has nothing to do with RO CSVI import. It cannot be avoided on backend. You will see these custom fields for parent and child when parent custom field has its own values for these custom fields. As i explained you can override or disable parent value for this child product on frontend. With RO CSVI you can do that by using [b]custom_override[/b] and [b]custom_disabler[/b] fields in your import file. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document on how to use these fields. [quote]Also in this screenshot I see both generic veriants have other parameters on the left. [/quote] Yes, the checkbox [b]disinh:[/b] is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version. [quote]I tried finding these fields in available fields to add to my import template but I cannot find them: https://www.screencast.com/t/sO9Vg3IGniP[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check if you can see those custom_ fields.

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It is possible to include Virtuemart Payment Method fields in my export template? We use Authorize.net and we just need the Response Code (which indicates if the transaction has been approved or not). [attachment]vm-payment-authorizenet.png[/attachment]

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payment by Credit card doesn't work @follyfoam.com

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Hello, The duplicates you are saying about custom fields is actually not duplicates but that is the core feature of VirtueMart. For a child product, there are two custom fields shown on backend when parent product has its own values set for these custom fields. The custom field that has options of o and d with check boxes is for the parent product. Where d means deactivate or disable, when this checkbox is checked the parent value is not used on the child product. If o is checked which means override, the parent value will override the child product value.The other custom field without any of these checkboxes are the actual custom field of child product. With RO CSVI import override and disabler fields are supported by using [b]custom_override[/b] and [b]custom_disabler[/b] fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field document[/url] on how to use these fields. The checkbox disinh: with child product custom field is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version.

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Hey Roland, I use Eventbooking, Hikashop and Rsform. I use CCiDEAL but they do not support eventbooking. Can i create the different payment from mollie per item in eventbooking so i can add a percentage for paying with paypal? And that you can choose on the website what payment you want and you are redirected to mollie. I now only have one option and that is to mollie and there you decide what payment you want. Thanks!

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Hello, Please take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 error document[/url] for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.

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Hallo Joris, In de schermprintjes zie ik zowel JD iDEAL als de Payment Package Pro van RSForms staan. Indien je die Payment Package Pro niet gebruikt dan is het advies die uit te schakelen omdat die nog weleens de werking kan verstoren. Als die uitstaat dan kan de JD iDEAL plugin de instellingen gebruiken anders gaat die Payment Package Pro er overheen. Dat zou je als eerste eens kunnen proberen.

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Hello, I made this issue as a separate post instead as a reply to already solved post. For your issue with RO CSVI 7.14.0 version.Can you send us your template XML file and sample import to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello Claire, [quote]Is this something that can be done with CSVI?[/quote] Yes, you can import bulk products using RO CSVI. [quote]Is it possible to create a product with an import and also upload the images? How does this work? [/quote] You can create a product and upload images too. You just need to have the product and images details in your import file. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document for more information. [quote]Can I create child and parent products and assign custom fields? [/quote] Yes, you can create parent and child products along with custom fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document. [quote]I would also need to see how to include related products[/quote] You can use field [b]related_products[/b] in your import file and include SKUs of the related products. Multiple products separated by |. So for multiple products related_products will be SKU1|SKU2|SKU3|SKU4 in your import file You can have all of the above fields in one file and RO CSVI will import it. Let me know if you need any more clarifications.

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Hello Chrissy, Actually RO CSVI replaces the spaces with a dash because you can't have spaces in your alias. So the question is, which is the correct behaviour? I checked the code, in RO CSVI it has been there forever :D If we would change it in RO CSVI, I am not sure what the impact will be as it has been around like that for a long time. I honestly don't remember how it was with older VirtueMart releases.

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Hello, There is no direct way of doing this export with RO CSVI. One possible thing here is that you can write your own custom code and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override for export[/url].

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Hello Udi, The payment providers Mollie/Sisow/Target Pay/EMS/Ingenico/Buckaroo work the same way as your gateway, they are independent companies offering payment solutions. Looking at your guide, you should be using the Direct API as the other ones do not look like they can be integrated.

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Hello, You don't need to buy any specific version but you buy the subscription of RO CSVI and from Downloads page of our site you can download any version you want. The latest version of RO CSVI is 7.13.0 and we recommend using this version.

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Hello, [quote]Thanks, one folder was not writable so fixed that, but still I cannot see anything about where to enter these permissions.[/quote] You cannot enter file permission using RO CSVI. To do that you either need to use FTP or File manager in your control panel or a software you use to access your site files. [quote]Also, on attached screenshot a bunch of messages about database not up to date. The database version 6.6.0, that is not referring to the latest CSVI version is it?[/quote] Yes, your database is not up to date. To fix that in the same RO CSVI About page, click on Verify database button. See if it fixes your database issues and also 500 error. [quote]Because I have version 7.1.3 installed, but where can I see that 7.1.3 is installed?[/quote] There is no version 7.1.3 for RO CSVI. I guess you are referring to 7.13.0 version. You can see the installed RO CSVI Version from Joomla Extension manager >> Manage >> Search filter box enter CSVI. Also the version of installed RO CSVI is visible in all RO CSVI pages as in the attached screenshot.

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Hello, An active RO CSVI subscription is required to be able to post in the support categories as we only provide support to customers with an active subscription. If you have an active subscription you can login with that account and you will be able to post in the RO CSVI category.

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First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that. Yes, there is no relationship in the import file: Nowhere in the documentation how to set up correctly (I followed the documentation [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart[/url]) All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions ([url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields[/url]) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, You file is not a valid CSV file. You need to enclose your headers with special characters with ". You can check your file using [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] to see the errors and how the file is read.

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello Ralf, The patch will add the units for only new products imported and will not update the products which are already imported. If there are many number of products to change manually, you can clean your VirtueMart products using RO CSVI and do a fresh import for the products. If you want to clean VirtueMart using RO CSVI, go to Maintenance page select VirtueMart in first dropdown and Empty database in second option. Click continue. Please note that RO CSVI will clean up all the data in VirtueMart.

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Hallo Dorine, Als ik kijk naar de twee websites die je hebt aangehaald dan worden de betaalopties getoond op basis van lokatie. Als ik dit doe met de standaard VirtueMart checkout pagina, dan gaat het prima. De betaalmethodes worden getoond zoals verwacht. Je gebruikt een One Page Checkout (OPC) plugin, het ziet er naar uit dat die niet goed de gegevens ophaalt. Je kan eens zien of je wel alle verwachte betaalmethodes ziet zonder de OPC, zo ja, dan weet je bijna zeker dat het in die OPC plugin zit. RO Payments doet zelf verder niets met het wel of niet tonen van zichzelf. VirtueMart regelt dat allemaal. Hoe dat werkt in een OPC, daar heb ik geen idee van, omdat het niet iets is wat ik ontwikkel verder.

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Hello, Can you post your import file and template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hi Roland, Pretty cool new site and logo, nice! Got one question; I use payment with latest joomla & virtuemart but the status doesn't change to confirmed. Payment via mollie is confirmed. I tried to find the info online but can't find this. Could you tell me how this should be fixed. Thanks & regards, Pascal

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Hello Michael, Please post the question under RO CSVI category. This is not a pre sale question.

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Hello Ralf, As Roland promised, patch file for reading units from VirtueMart configuration file is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run your import without product_weight_uom and product_lwh_uom fields in your import. RO CSVI will read these values from VirtueMart Configuration.

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Hello, You are missing custom_title value in your import file. You need this field so RO CSVI knows the custom fields you are importing. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]VirtueMart Product import with custom fields[/url] document to know the use of custom_title field.

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Hello, Can you post your import debug log, sample of import file and your import template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Goedemorgen Mirek, Het lek is boven :o Het zat op een plek waar ik het niet verwacht had. In de table #__update_sites is een kolom die heet [b]extra_query[/b] hier stond nog een het oude download ID in. Daardoor bleef die terug komen. Door dat veld leeg te maken liep alles ineens door. Ik denk dat je bij andere sites waar je dit probleem hebt dan dit ook even zou moeten doen. Daarna zou alles door moeten lopen. Ik heb nu alleen RO Payments geupdate op de test site, je kan zelf de HikaShop doen om te zien dat het werkt. Ik ga in de volgende versie opnemen dat dit veld leeg gemaakt wordt, deze versie zal dan nog wel met de hand moeten worden geïnstalleerd. Het alternatief is natuurlijk om zelf het veld leeg te maken.

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Hello, Yes our extension has been changed from CSVI Pro to RO CSVI from 7.13.0 version.

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello Roland, It worked great. Unfortunately I had to change the form. With this rises another problem. If somone in my for m chooses for example "Maandelijkse machtiging" ( bank collect). Then this is not product. However i can not send the form because in the hidden field of the payment method (in case of ideal) a payment option is required. Can you Help me out. Best Regards, Edwin

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Hello Davide, Thank you for confirming the patch is working. This fix will be included in next RO CSVI release.

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Hello, The way you install the extension is not correct unfortunately. The process is actually easier than that. [list=1] [*]Go to the extension manager [*]Select the file on your computer to install RO CSVI [*]Complete the installation by clicking on the Upload & Install [*]After finishing the installation you will see the message 'Installing component was successful' [*]RO CSVI is now ready to be used [/list] Let me know if that helps. This is really only for pre-sale questions. Please post your questions in the RO CSVI category. You must be logged-in and have an active subscription to be able to post there. We do not provide support without an active subscription.

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Hi Roland I'll leave this as an X-file cause is really strange. Not a big issue anyway cause we use the payment_element and some replace rules to obtain the exact payment name as we want it. The templates have the language correctly set and we have not deleted payment methods, one of this templates has the setting "current week" so is difficult that ID's had changed there. Regards

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Remains a mistery. I made several tests: In a simple export template: 1 country_name 2 shipment_name 3 order_number 4 first_name 5 last_name 6 order_item_name 7 product_quantity 8 payment_name Payment name appears. --------------------------------- In the following one payment name appears empty, there is no payment element field there: 1 created_on 2 full_name 3 order_number 4 invoice_number 5 order_shipment 6 order_payment 7 order_subtotal 8 order_item_name 9 product_quantity 10 custom 11 custom 12 custom 13 custom 14 custom 15 custom 16 order_tax 17 product_basePriceWithTax 18 order_discount 19 custom 20 coupon_discount 21 order_total 23 virtuemart_paymentmethod_id 24 product_price_total 25 discount_percentage 26 order_billDiscountAmount 27 order_billTaxAmount 28 order_tax 29 product_basePriceWithTax 30 product_discountedPriceWithoutTax 31 product_priceWithoutTax 32 product_subtotal_with_tax 33 product_tax 34 payment_name Both are order export templates. Checking log file: LEFT JOIN `#__virtuemart_paymentmethods_es_es` ON `#__virtuemart_orders`.`virtuemart_paymentmethod_id` = `#__virtuemart_paymentmethods_es_es`.`virtuemart_paymentmethod_id` LEFT JOIN `#__virtuemart_shipmentmethods` ON `#__virtuemart_orders`.`virtuemart_shipmentmethod_id` = `#__virtuemart_shipmentmethods`.`virtuemart_shipmentmethod_id` Is normal that payment methods are searched in the language table? cause shipments dont. Regards

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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Hello, [quote]Is it possible somehow to remove the category_path values for the childe when importing?[/quote] With RO CSVI you cannot skip only for child products, it would be the entire column or none to skip. But to get what you are looking for you need to do two different imports with same file, one is for importing only parent and other is only for child with variations in category_path field. 1. When you to import parent, you can create a [url=https://rolandd.com/documentation/ro-csvi/skip-rule-plugin]Skip rule[/url] to skip all the child product rows with value parent_product_sku not empty. You need to use a regular expression here to check this condition. I am not sure how the regex would be but i am just giving a possible way. By doing this import all the parent products will be imported with category_path field. 2. Next is to import child product, in this import you can set category_path to Skip column so category_path field is not used. Both parent and child products will be imported. Parent product category will not be affected with this second import. Let me know if this helps.

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Hello Laura, [quote]Ok, I see. So for the 'path', I need to use the TEXT of the tag, not the tag id. These tags already exist... [/quote] Thats correct. RO CSVI will then get the tag id from the tag. [quote]so to import into 'staff' I would use People/staff[/quote] Yes if the parent tag is People.

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How can I export the Virtuemart shipping and payment costs in an advance XML per order. Like to have it in the node [orderline]

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Hello, [quote]When I use the example export template, will this also export child products or will it only export parent products?[/quote] RO CSVI will export both parent and child products. Our example template has only few main fields. You need to add the other needed fields to the export template. [quote]if I understand it clearly, before I can import the products on the new website, I need to make the categories first, so csvi can put the product imports in the right category as well.[/quote] In your export template, add [b]category_path[/b] field. This will export categories of a product. When you run import on new site, RO CSVI will create these categories and assign them to the product. [quote]and after the product import. .. I need to export product images and upload this on the new website..[/quote] For images you can use [b]file_url[/b] field to export template. [quote]Clearly I need to manuallyy upload all the images trough ftp on the new website. ( right? ) [/quote] There are two ways of handling images. 1. If your old site is still live, you can add picture_url field to export template. This will export images as links. In your import template, you can import these images as external links. For that in your import template on Image tab you can set Save images on server to Yes. RO CSVI will automatically download the images from your old site and save them to your new site. 2. Second option is to upload the images to the needed location on new site manually. On old site in export template, add file_url field, export images as local path. When running import on new site, RO CSVI will find the images in the location in file_url field and link them to product. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Images[/url] document to know about import with images.

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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Hello, [quote]Shall I create two XML files? But where to put them then? Or It is only small aid written on the paper only?[/quote] Initially you can have one simple XML file to test and understand on how RO CSVI works. You can either upload this XML when doing the import or set a path from server where RO CSVI can read this XML from. To do all this you should have a file saved with extension .xml. [quote]PLS, Whats the correct format of XML patch to put it to Your field in Template Fields? Pls, some example. [/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/import-xml]Import XML[/url] document which will give you an idea on how XML is stored and how they are processed with RO CSVI. You can follow the example file attached in the document and try a test import with the same file. Let me know if you need any more help.

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Hello Roland, I have set the allow free checkout to yes, but it isn't working. the payment option is stille required. Can you help me. You can try the form for yourself on https://doneren.houseofanimals.nl If you choose the option "Maandelijkse machtiging" and then for example an ammount of EUR 3. In this situation ther is nog product selected. ( just text) Stille tehe payment option is required even though it is hidden. Best regards, Edwin

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Hallo Roland, Zoals ik al schreef verschijnen de betaalmethoden niet op de website. Dat wil zeggen op natuurlicht.nl verschijnen ze allemaal behalve iDEAL en op truelightdaglichtlampen.nl verschijnen ze helemaal niet. Volgens Neostrada hebben ze op de server niks veranderd wat hierop van invloed zou kunnen zijn en ik ben ben gister en vanochtend helemaal niet bezig geweest op die websites dus ik heb geen idee waar ik het zoeken moet. Ik heb virtuemart opnieuw geïnstalleerd en Ro Payments en plugin opnieuw geïnstalleerd. Ik heb alle betaalmethoden in Virtuemart geopend en opgeslagen, zonder succes. Ik heb geprobeerd om een nieuwe betaling aan te maken maar dat werkte ook niet. Er is geen enkele foutmelding. niet in de admin en niet in de winkelmand. Dit probleem lijkt me niet te maken te hebben met de betaalprovider maar dat is de Rabobank. Met vriendelijke groet, Dorine Post

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Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.

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Thanks RolandD. But RO CSVI does not has to do this, Joomla does this when one creates a new user manually through the admin page. But if I create new users using RO CSVI, Joomla does not send the “New user” email. I’ve tried (to my knowledge) every possible Joomla and CSVI setting, but the email is never sent. But probably my knowledge falls short and can you help me? Thanks

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Hello, Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D

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Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?

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In installed and configured the ROPayments HikaShop plugin. I assigend a profile and configured a payment option In HikaShop succesfully. When I try to checkout and pay for a test product, I get the following error message, after the order was succesfully processed as an order in HikaShop and I am redirected to Mollie: "[Mon Nov 04 17:06:18.953929 2019] [proxy_fcgi:error] [pid 10953:tid 139908811085568] [client xxx.xxx.xxx.xxx:44890] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: date in /home/xxxxx/domains/xxxxxxxxx.xxx/public_html/components/com_jdidealgateway/layouts/forms/form.php on line 173\n', referer: https://xxxxxxxxx.xxx/afrekenen/checkout" I tried to change the settings in the ROPayments Mollie profile, but to no avail. What could cause this error, and how to solve it?

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Hello Davide, The patch for Shopper fields in Order advanced export is ready and is attached here. You need to do the below 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 2. [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url]. 3. Add shipping_ civico and billing_ civico to your template fields. 4. Run the export.

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Hello Pas, [quote]CSVI replace rule 6.6.2[/quote] This rule has been replaced with RO CSVI Multi replace rule plugin. [quote]CSVI value comparison update 7.0.2 [/quote] This rule functionality has been merged with RO CSVI Conditional rule plugin. If you have no rules based on these plugins, you can uninstall them. If you have rules for these plugins you can use these plugins or create new rules based on the new plugins.

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Hello Marcel, You can find the overrides of RO CSVI extensions at [b]administrator/templates/isis/html/com_csvi/com_virtuemart/model/export/[/b] for export.

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Please send an invoice for the second license. I have to pay per PayPal again. Bank will refuse the payment coming from certain countries of the EU. Sorry.

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Hello, To get a backup of your template from old site, go to CSVI Pro maintenance menu select CSVI Pro on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your new site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Good morning Edwin, The validation of required fields is done by RSForms and not by us. Have you set these payment options as required in the form? These fields don't look required so I am unsure what is going on. Are the options of Maandelijkse machtiging required? If yes, do you get an error there if you try to submit the form with payment or Eenmalige machtiging? You could also upload a backup of your form here and I check what happens on my test site.

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Hello, You do not need to change the file and folder permissions if you have used the Fix folder button in RO CSVI. This will do that for you.

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Hello, You can import to specific database table by using [url=https://rolandd.com/documentation/ro-csvi/custom-tables-import]Custom table import[/url] operation.

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Hello, By default, RO CSVI gets the first vendor id from #__virtuemart_vendors table and inserts it for virtuemart_vendor_id field for shoppers if there is no vendor set in import file. VirtueMart throws the error you posted when two shoppers have same virtuemart_vendor_id. I was able to reproduce the error and fix it. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Check if your issue is solved.

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Hello Leigh, Supoort questions on the invoice emails usually go unnoticed but I saw this come by. If you are having timeout issues, this means your file is bigger than your server can handle. We have written a tutorial on how to handle this. Please see the [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeouts[/url] document and adjust your settings, so RO CSVI can process your file in batches. Let us know how that goes.

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Hello, [quote]So, CSVI shall ignore SKU's which are in the spreadsheet but not in the database. Isn't that setting for?[/quote] Yes, RO CSVI uses product_sku field to select a product from database. If the product_sku is already in database it updates the record else a new record will be created. If you have this setting set to Yes, RO CSVI will search for the SKU from your file in the database and if there is a new SKU in file but not in database, that will be ignored. Hope it is clear now.

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello Jan, Go to RO CSVI Maintenance page, select VirtueMart in the first drop down, Refresh SEF URLs in the second list. Click continue. This will reset the SEF URLs for VirtueMart for all installed languages. Try export and check if it works for German language. If you still have a problem, post the debug log to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, I agree with your point of enter title. But the title field already filled in with your username should be your browser setting and not RO CSVI forum setting. By default the title has a placeholder text "What is on your mind?" as in attached screenshot. [quote]I also had trouble finding how to create a new post at first... the most important function is hidden away in a small pencil button, among many.[/quote] Yes though it is an icon it has been kept as the first in the support page. You can also post a new question from [url=https://rolandd.com/support/forums/ro-csvi]RO CSVI index page[/url] using New post button. [quote]Your new forum UX needs improvements in general.[/quote] Thank you for the feedback. We will look into this.

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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Hi Tharuna, when order payment in virtuemart is done via Paypal, I would like to export the paypal transaction id to xml. How can I solve this? Kind regards, Teresa

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Hello, RO CSVI is UTF-8 compliant like Joomla. So Russian is not a problem. The issue you are seeing is most likely due to your file not being UTF-8 but rather something like Windows-1252 or KOI-8. You need to save your file as UTF-8 and then it will import without a problem. You can read about it in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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Good morning, in my export customer orders I need the coupon_value field in each row how can I do? Thanks RO CSVI 7.13.0 Joomla 3.9.12 VirtueMart 3.6.2

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Hello, Yes i can see the difference with export in both the debug logs. In the site RO CSVI is updated, what happens with export? Do you see any error?

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Hello, I was able to reproduce this error when updating the RO CSVI VirtueMart Breakdesigns plugin using Joomla update manager. We are looking into this and will get back with an update.

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Hello, If you have the product_sku and category_path in the same file, RO CSVI will store the relation between the two. The category tree will be build from the structure found in the category_path.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]Multi replace plugin[/url] and under Substring section to retrieve part of the string.

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Hello Rachel, In the profile you created, you can set the option [b]Extra payment choice[/b] to No. Users will then be shown the selector directly at Mollie. Let me know if that helps.

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Hi Roland, Je hebt gelijk. Ik gebruikte de installatie-procedure zoals door Joomdonation voorgeschreven voor payment plugins. Via de normale Joomla-procedure werkt het nu wel. Thanks! Groet, Dennis

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Hello, I ran VirtueMart User info import with your content and i am not seeing this error. Can you tell us which version of RO CSVI and VirtueMart you are using?

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Hello Helmut, Try to [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]update your available fields[/url] and check if you can see Size string field after that.

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Hello, You can also take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Product images[/url] document to know about image import.

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hello Frank, Have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url] documentation. That should be able to do what you want to achieve.

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You do not accept PayPal?I am in the USA and all payment methods you are offering are for Europe. On Mon, Aug 5, 2019 at 8:39 AM RolandD Cyber Produksi wrote: [u][/u]

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Hi, i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided i found these post, but the patchfile dont work. [url=https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend]https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/url]

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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I need to keep the payments, etc. The thing is that since I made this mistake, I don't see the products in vm, in order to delete them and I get duplicate errors on import, due to duplicated skus. Maybe I should delete them at phpmyadmin. What do you think?

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hello, we have a website we want to export the products database from and are wondering what RO CSVI version we need to buy. We currently have Joomla! 3.8.2 Virtuemart 3.2.4 Any tips?

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Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error.

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Hello Chrissy, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then try the import again. Let me know if the error is gone.

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I tried it with more products and still the same. Nothing gets imported. I attached two log files. One with Skip new items on and off. RO CSVI 7.14.0 Joomla! 3.9.12 VirtueMart 3.6.2 10159

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Hello, [quote]Little surprised this seems like a new thing, the authorize.net payment plugin has been included in the full virtuemart download file for years.[/quote]It is also a very American payment solution, as a European we can't sign up. CSVI doesn't support any payment plugins shipped or not shipped with VirtueMart. Now back to your question, how to get the data out. CSVI does come with a Custom table export option. How that works is explained in the [url=https://csvimproved.com/support/questions-and-answers/1101-custom-tables-export]Custom tables export document[/url]. This will allow you to export the data from the virtuemart_payment_plg_authorizenet table. Now there is no option to combine multiple tables in this export so it can't be exported with the order data in the same export. A spreadsheet would be needed to combine the both. The option to combine multiple tables in the custom export is under development and will be released with CSVI 7.2.0 but that is going to take some time I am afraid.

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Hello, Your debug log shows "No product identifier or ID found" message which means RO CSVI is not able to find product with SKU. Do these products with the SKU you are importing are already there in database?

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Hello, If you don't see the payment and shipping fields in your order advanced export template, try to [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] and check.

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Hello, Can you please copy and paste the name of the plugin? It is difficult for us to translate the name from the image. We will then be able to say if you can export the value using RO CSVI.

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Hello, [quote] Can csvi logon to a server via ftp and download and unzip a file? [/quote]Yes it can. If RO CSVI notices that the file is a zipfile it will unpack it and then import the file in the zip.

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Hello, My bad, i was thinking you were trying to export the value from the plugin. Looking into your messages again i realised you want to import values to the plugin. To import you need to use three fields [b]custom_title[/b] and [b]custom_value[/b] and [b]custom_param[/b] fields. Without [b]custom_title[/b] RO CSVI will not know to which plugin values should be imported. You can read above these fields and their use in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document.

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Hello Laura, [quote]2. Import TAGS for the people that I just created - I have the user names as a field in the article table, so I can come up with the article id - I have the tag id numbers (tagid)[/quote] You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document to see how to do this import. [quote]Can I use csvi to do this import?[/quote] Yes RO CSVI can do this. In the above linked document check [b]Import Tags for Joomla Content[/b] section. You can use the example there to import tags for your people tag. [quote]Or should I just run a regular 'insert statement' into the 'tags' table? insert into xxx_contentitem_tag_map type_alias = com_content.article core_content_id --> not sure what this is content_item_id --> I assume this is the article id tag_id --> tagid tag_date --> current daate type_id --> not sure[/quote] This is not needed as RO CSVI supports tags in Joomla content import.

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Hello, Can you post your export debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello Pascal, Thank you for the support. Please post your transaction log for us to check what has happened to this specific payment. You can find it by going to Transactions and in the last column you can see the log.

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Hello, I had a look at the plugin and how it stores values in database. Even if you import the value as stored in database, the extra image processing the plugin does is not possible with RO CSVI import. From what i see the plugin prepares image inside images/econa folder with field id and article id as folders inside this path and the image is stored in different variations as per the Size configured in the Fields page. The import of this custom field is not possible with RO CSVI. If we get more requests in future we can consider to add support for this plugin.

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Hello, This seems like a duplicated post. The issue has been discussed in the post [url=https://rolandd.com/support/ro-csvi/error-message-message-duplicate-entry-0-for-key-primary-1#reply-60515]here[/url].

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, This is to check all the needed folders and files have correct permissions. You can go to RO CSVI About page and check if the status of folders in there are all Writable. If not fix the permission of those folders.

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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Hello, From Joomla menu, go to System -> Clear Cache >> Select com_csvi folder and delete it. Your CSVI cache is deleted and you will not be seeing this message again provided all your RO CSVI addons are up to date.

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HikaShop Business: 2.6.2 PHP version 5.5.34 Joomla! version 3.5.1 Database schema version 6.5.7 CSVI Pro 6.5.7 I have a problem on export product in hikashop, only exports products parents. I make a template with template fields product_code and product_id, but when i export only exports the products parents no child. How can I have export child products and parents products from hikashop?. Thanks in advance.

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Made this as a new post so we do not reply for already solved issue. [quote]The fact that it works in my local dev and not on the host makes me feel like theres an issue with php config? Not sure. [/quote] Is your dev site exactly same as your production site? if not i am thinking there could be some plugin interfering with RO CSVI export. You can check if you have any of the plugins listed in the document [url=https://rolandd.com/documentation/ro-csvi/conflict-with-plugins]Conflict with plugins[/url] are installed on your site. You can try disabling them and see if export works.

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Hello, Go to Components -> RO CSVI and click on the Options button in the top right corner. You are taken to the global settings and here you can set the domain name. Enter the domain name including the last / That should fix it.

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Hi Roland J: 3.4.1 VM: 3.0.9 CSVI Pro Virtuemart: 6.0Beta6 I want to export orders. It works, but the field "payment_name" contains no data. I see the correct payment text when I open the order. Please help :-) Kind regards Horst

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hi there, I try to export the total order amount but get lots of duplicate orders/values? Did set order status 'confimed' and 'payment methode' Using joomla 3.8.2, vm 3.2.6 Setttings are attached Thanks, Pas [attachment]fields.png[/attachment] [attachment]options.png[/attachment]

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Hello, We have an article explaining [url=https://rolandd.com/documentation/ro-csvi/install-example-templates]How to install the example templates[/url]. If you follow these steps, you should be able to see the example templates after completing the steps.

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Hello, Please post your import debug log and sample of your import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]i am using the example export file from you guys.. but what more do I need to add to get all these fields? [/quote] If Size and Color are of String custom field type then you can add them like any other template field. Go to RO CSVI Template fields page, select your export template, click New button and search for Size and Color and add them. You can also use Quick add button to add these fields. If you do not see these fields in the list, then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields.[/url]

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Hello, You did not miss any setting. RO CSVI stores the data directly in the database and doesn't go through Joomla, so no emails are sent. As explained in my previous post, you will need to use another method to send the emails.

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Hello Laura, [quote]What if I want to import data from another table in the CURRENT DATABASE?[/quote] You would still need to choose to import from an external database as there is no option in RO CSVI to copy from one table to another as such. [quote]What option would I select then?[/quote]In all honesty, I do not know, I have never tried it with a view. So I am going to find out if that is possible and if so how. RO CSVI does a select on the table to index the fields in that table, I am not sure if that works. Can you tell me how you have setup your view?

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Hello, Go to RO CSVI Templates page, click on your export template, select File tab and you will see an option to select Export state. Select Published in there and save the template. Run your export. Check attached screenshot about this setting.

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Hello Laura, Please update to RO CSVI 7.14.0 version. This issue has been addressed with this version. Once you update you don't need to enter any empty filename. Cron will work with your template settings. Let me know how it goes.

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.

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Hello, You configuration looks correct to me. Can you post your import debug log to check? To get the debug log see [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Your settings look fine to me. Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, We are available for hire and of course if you have a subscription we provide support through the ticket system as well. Depending on how complex the rules are we may need to create a separate rule for you, so that it can contain your business logic. [quote]that contain code that I need to replace with what the code means[/quote]We have a replacement rule included in RO CSVI. [quote]and many rows that need to be skipped[/quote]We have a skip rule included in RO CSVI, so that you can skip rows based on values you set. You can check out our demo at https://demo.rolandd.com/administrator if you are interested.

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Hello, From the debug log attached previously i can see that you have set Automatic thumbnail creation to No in your import template and on Image tab. Also you do not have [b]file_url_thumb[/b] field in your import for thumb image. Since these are missing for thumb image, RO CSVI will insert the path used for main image for thumb image and so you are seeing main image path for thumb image. If you want RO CSVI to create a thumb image for you can set Automatic thumbnail creation to Yes in your template or you can also include your own thumb image path in import file by using file_url_thumb field.

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Hello, Glad to know that your issue is solved with the override file. [quote]Is there an up-to-date link for a tutorial on this?[/quote] Yes, please have a look at document link [url=https://rolandd.com/documentation/ro-csvi/customizing-the-export-filename]here.[/url]

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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I installed RO CSVI 7.14.0 and the VirtueMart extension and the customfieldsforall extension too. Also updated the available fields. I have two custom fields based on cf4a: material and color, there is no available fields with these names. How should I export these fields with the products?

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Hello, RO CSVI does not send out emails for anything. Sending emails in bulk is better done in extensions made for such a purpose, like a mailing list program. An example of this is AcyMailing, you can import email addresses there as well and then send out emails.

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[quote]Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.[/quote] hello, here the log file

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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Hello, I was able to see the error on export and it is because of format of created_on date field saved in the database. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export again.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hello, You did not send us your import debug log or import file to check and tell what is going wrong with your import. Since you are saying one custom fields with multiple values, you can check the example in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and under Custom fields with multiple values section. See if you have the same format in your import file. If you still have a problem, post your import debug log and your import file. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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[quote]Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?[/quote] Hello, I use CSVI Pro 7.7.1 I also send you the import file. Many thanks for your help.

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Do you need to be two reference fields, the email and the order number? My intention is to add the field of the payment status list with the bank and compare it with the order status. But in the bank list only the order number appears as a reference, the email does not appear. Thanks

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Hello Craig, It is not possible for exporting SKU in each columns with current CSVI exports. You can try to add some custom coding to get this feature and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override[/url] for the export.

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It is in the database table - virtuemart_payment_plg_authorizenet and is linked to an order by using the orderid in a virtuemart_order_id column within the table Little surprised this seems like a new thing, the authorize.net payment plugin has been included in the full virtuemart download file for years. Hopefully it can exported farely easly.

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Hello Michel, If you look at the file [b]plugins/system/rsfpjdideal/nl-NL/nl-NL.plg_system_rsfpjdideal.ini[/b] do you see these lines at the end of the file? [quote]; Payment statuses PLG_RSFP_JDIDEAL_PAYMENT_STATUS="Betaalstatus" PLG_RSFP_JDIDEAL_PAYMENT_STATUS_0="In Afwachting" PLG_RSFP_JDIDEAL_PAYMENT_STATUS_1="Geaccepteerd" PLG_RSFP_JDIDEAL_PAYMENT_STATUS_-1="Afgewezen"[/quote] Is this file even being loaded?

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Hello, [quote]I explain myself: The father has a SKU and the children also have their SKU (for my only one) so I don't see where I link the children with the ID of the father they belong to.[/quote] You need to have fields [b]product_sku[/b] and [b]product_parent_sku[/b] in your import file. product_sku will have the actual SKU of the product and product_parent_sku field is for the SKU of the parent. For parent product row product_parent_sku field will be empty. Let me know if you need any more clarification. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]VirtueMart Products import[/url] document for other available fields.

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The RO CSVI tool is great, I was able to import and create several new articles. Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match. Doable?

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Ik wil de plugin van RO Membership installeren, maar die geeft deze fout: Fout Installatie afgebroken, Membership Pro is niet geïnstalleerd. Fout bij het installeren van plugin Waarschuwing Extensie Installeren: Installatieroutine mislukt. Er stond al JD op geïnstalleerd. Is dus een handmatige update.

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Looking for a useful answer? Read our [url=//rolandd.com/documentation/ro-csvi/getting-started]Getting Started Guide[/url] and make sure you checked all steps explained. Don't just say [b]it doesn't work[/b] but describe in detail what is happening and add the following information: * CSVI version (Latest is not a version number) * Sample of the file being imported * Collected debug information Without this information [b]you won't get[/b] a useful answer. If no debug log is attached, you will get a request to post it. Where to get the debug information? A [url=//rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]tutorial on how to collect debug information[/url] has been written to help you collect your debug information.

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Hello, In your import template on File tab you have set Skip New items to yes. This setting will ignore all new items in the file and are not in database. That is the reason you are seeing "not added because ignore non-existing items enabled" message. Also for VirtueMart price import, RO CSVI needs few required fields to select a product price from database. That is because VirtueMart supports multiple prices for a product. You don't have all of these needed fields as per your debug log. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document for these needed fields. You can check the examples section in the document.

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[quote]Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error. [/quote] can you provide a bit more details about this "delimiter"? We tried to delete this article but still the same kind of error.

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Hi Roland, [list]current [*] I understand that I have to copy one of the current providers in your system. [*] As you wrote - The payment providers Mollie/Sisow/Target Pay/EMS/Ingenico/Buckaroo work the same way as your gateway - please advise which provider to duplicate. [/list] thank you Udi

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Hello, In the FTP Host field in RO CSVI template instead of ftp.myjellysite.ca just enter myjellysite.ca and in the root folder set as /public_html/myjellysite/dasparts and check if it is working. If you still have a problem, please send us the FTP details so we can test it here.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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Hello, Your CSVI version is incompatible with the Joomla version and so you have the error. You should either update your RO CSVI to latest version or use an older Joomla version to run CSVI 7.0.2 version. I would recommend you to update your CSVI in this case.

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Hello Chris, You need to use [b]custom_disabler[/b] and [b]custom_override[/b] fields to set values for these checkbox. Details on the use of these fields is explained in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document.

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I have a RO CSVI template where the source is a table in my Joomla database. I can run it manually no problem. I can set the property for enable frontend/cron to Yes. Do you have any documentation on what else I have to do to make it work?

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Hi, I have a sneaky one here. I wonder if I'm not using all the posibilities of CSVI to manage this one or maybe is not possible. Can CSVI with its plugins show values depending on conditions? I mean, replace values depending on the value of another field. I guess an example would make it clearer. So this is an export order template with fields: 19 order_total 20 custom 21 virtuemart_paymentmethod_id 22 virtuemart_paymentmethod_id 24 virtuemart_shipmentmethod_id The "order total" value we need to show it [b]only[/b] when the payment method is cash on delivery (virtuemart_paymentmethod_id= 1 in our case) for all the other payment methods the "order_total" should be empty. We do it this way cause the export template is for the shipping company and they only need the order total when is a cash on delivery. Regards

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Hello, The same question has been asked and answered in [url=https://rolandd.com/support/ro-csvi/warning-strpos-empty-needle-in-home-administrator-components-com-csvi-helper-file-import-csv-php-on-line-463#reply-59915]this thread[/url]. So please use that patch to fix the notice.

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Hello, If you go to Components -> RO CSVI -> Dashboard and click on the Options button in the top right corner. You can set the domain name there, if you have a trailing slash there, you can remove it and it should create the URLs without the duplicate slash. Let me know if that helps.

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Hello, Overwrite existing data if set to No, you are telling RO CSVI to not to do any processing on records which are already there in database. This includes all the product information and images. If you need to download the images for existing products, set this to Yes, save the template and run the import again.

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Good morning Teresa, [quote]However we are using the "your field" option and all files are created from ERP with these names. Changing the names in ERP would be a hard job! When doing import with the above mentioned configuration, CSVI doesn't recognize the "your field"- names as field.[/quote] That is correct when Use file for configuration is set to Yes, you are telling RO CSVI to read the column headers from import file and not to use template fields. So CSVI does not recognise Your fields field. [quote]When doing import with "use file for configuration = NO" all assigned template fields to the template are added to the product - empty or not. So we have a lot of custom fields which are not in use with the product.[/quote] Say if there are 5 custom fields added to template fields and every product has value for any one of these custom field and other 4 are empty, you are saying you don't want those empty 4 custom fields added to a product. That is not going to be possible. RO CSVI will process all the columns for all the product rows. To Skip fields, you can use RO CSVI [b]Skip[/b] template field which will skip the import of that custom field for all the products inspite of having a value or not. Only possible solution i am seeing for this issue is that you can try [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]creating an override for product import[/url] by copying file /plugins/csviaddon/virtuemart/com_virtuemart/model/import/product.php to override location. In the override product.php file, look for function processCustomFields there you can add a check if there is value then process the custom fields.

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Hello, You did not tell us which extension you want to do the order export. Guessing it is for VirtueMart, you can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-orders#export]VirtueMart order export [/url] document to export order with order items and customer information.

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Hello, Please post import debug log and sample of your import file to check. Also post screenshot of your custom fields and on the duplicate issue. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]3 / I told you "it seems to me !?" sorry I do not speak English well, it is also not to bother you or have problems of understanding that I asked you if you had a translation file?[/quote] Your English is fine, i am able to understand what you are asking for. We do not have French translation file in the package. Languages are automatically included if the translation rate is 50% and above in Transifex. For french translation the rate is below 1%, so they are not included in the distribution. You can find the translation files at [url=https://www.transifex.com/csvimproved/csvi-extensions/]Transifex RO CSVI[/url]. You can add and download them manually. [quote]Can you answer the other questions and especially the most important: an example file of several articles joomla with custom field and tag?[/quote] You can check examples for Joomla content and how to use custom fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document and under [b]Further reading[/b] section. For tags please check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document and under [b]Import Tags for Joomla Content[/b] section.

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Hello, That is really strange. Your screenshot shows that you have set database type as MySQLi but RO CSVI will throw this error only when it is not set to MySQLi. It may sound silly but can you open your configuration.php file in Joomla root folder and check what is set for variable $dbtype?

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Hello, Did you use custom_ordering field in your import file to insert the order for your custom fields? You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and in [b]Ordering custom fields[/b] section for details.

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Hello, [quote]the file cron.php because it creates a folder for each execution and does not delete the file? [/quote] These are temporary folder which RO CSVI uses for import and deletes it once import is done. For some reason these folders are not deleted in your case. Can you check the permission of tmp folder?

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Hello, [quote]Let me know if you need more information. [/quote] Yes, we would like to check your import debug log. Please post it here. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided [/quote] Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then run the import. Let me know if the error is fixed with the patch file. [quote]i found these post, but the patchfile dont work. https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/quote] The patch in the post was for frontend import and so did not work for cron import.

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Okay thanks that "Setting up a cron in RO CSVI" article looks detailed and something our System Administrators can work with. I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?

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Hello, Can you post your import file to check on how you are importing multiple images for a product? Also post the import debug log to check. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document to get the debug log.

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Hello, We do not support import/export of dpcalendar extension. We do not have any plans in supporting it in near future. Can we ask how did you get the idea that RO CSVI supports this extension? We are sure we did not say we support this extension anywhere on our site or on email.

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Perfect B) Adding the virtuemart_product_id to the template, setting unpublished & running the export again has produced the export file exactly as I wanted it. Parent Products, With Children underneath the parent & no duplicate parents. Thanks for your help & patience

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hello, Once you create your VirtueMart order export template, in CSVI template fields page select yourVirtueMart order export template and add needed export fields for customer information and order items. If you don't see the fields, try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Updating your available fields[/url].

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Hi Tharuna I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip) Hopefully worked this time. :) BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. The debug file is com_csvi.log.215.zip Thanks again :) cheers kim

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Hello, [quote]I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? [/quote] You can create another import template with operation [b]Media product[/b] for VirtueMart for linking images with product and generate thumbnails. The required fields for this import are product_sku and file_url field. You can just add these fields and set other fields to Skip in template fields page so RO CSVI will not process them. Make sure that you set Use file for Configuration to No in your import template settings and on File tab. This way RO CSVI will use the template fields for import and not column headers from import file. Let me know if you need any more clarification.

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Hello, J2Store product export exports only the basic price. To export special prices you need to use [url=https://rolandd.com/documentation/ro-csvi/j2store/j2store-price#export]J2Store price export[/url]. Using J2Store price export you can export both basic price using field [b]regular_price[/b] and other special prices for a product.

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Hi guys Tharuna the key seems that instead of product_price im using the field salesprice. product_price shows value 0 for parents without price set which is correct since there is no price for parents however that field shows product price without tax and therefore is salesprice the one we use and need. Please try with salesprice. I can't think of any strange setting I have. Regards

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Hello, Have a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-shipping-rates]VirtueMart shipping rates[/url] import document. It explains on how to set up an import template, template fields and to run the import. Fields tab will explain you the fields available for the import. Let me know if you need any more clarification.

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Hello Emanuele Coluccini, Yes using file_url field you can upload your images using external URL. Please post your import debug log to check what is going on with your import. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, [quote]I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?[/quote] You're right. There is no mention about this field in this document. This setting is absolutely necessary. Using RO CSVI it is possible to run [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]import or export using Frontend[/url] and using a menu link. In lot many cases where cron cannot be run in command line, users use this frontend option to run the template. Once you set this option to Yes and when you create a menu item you can see the template in menu option. The template which has this setting set to No will not be listed. Check the linked document in my reply for more information.

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Hello, Thank you for sending the requested files. It helped us to find a bug and fix it. You can do these steps to see if the error is gone. 1. Update your CSVI to 7.13.0 version 2. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 3. Run the import.

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Hello, [quote]1. can we import from a postgres database or only a mysql database?[/quote]Only MySQL is supported by RO CSVI. [quote]2. can the data exist outside of our joomla database (or must it be brought into joomla first?)[/quote]The data does not have to exist in Joomla it can be any database table in any database.

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Hello Leigh, Please have a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal error[/url] document. You can also check your server error logs for details on this error. Post your findings from server error log or the error log itself and we should be able to tell you the cause.

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Hello Kim, [quote]I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip)[/quote] That was not XML file but again an incomplete debug log. Please try to post template XML again or you can mail it to tharuna@rolandd.com. [quote]BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. [/quote] Thats correct. It is RO CSVI and not CSVI Pro. [quote]The debug file is com_csvi.log.215.zip [/quote] Debug log shows that first product has been set to unpublished and last two products are set to published. Where do you have value of the published field set? Can you post the latest import file too? You can mail it to me at the above given email if you have difficulty in posting it here.

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Hello, RO CSVI deletes product image for each row it is processing. In your case images are in multiple rows and so when processing the next row the previous image of that SKU gets deleted. You need to import multiple images in file_url field separated by |. Like example for file_url would be image1.jpg|image2.jpg|image3.jpg|image4.jpg and so on.

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Hello, The error you are seeing is because the linenumber was not tracked correctly, so it tried to read a line after the last row of data. After you install version 7.13 and then apply this patch, the issue should be resolved. Here is explained [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url].

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Hello Roland, this is very strage. I'm using "Order Advanced". Now, thinking to the past, I remembered I had a similar problem and Tharuna resolved it, I just found the forum post: https://rolandd.com/support/ro-csvi/custom-customer-field-in-shipping If I will use this patch, it will be working or it's a patch for an old version of csvi? Thanks. Davide

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Hello, CSVI cannot create a new menu item for a translation language automatically. You can run a [url=https://rolandd.com/documentation/ro-csvi/joomla-menus/joomla-menus-import]Joomla menu import[/url] and have your menu items created even for translation language. Use [b]language[/b] field in your import file to set a specific language for menu item.

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I was talking about the payment ways, I have uploaded the log as you requested. I emptied the db again and reimported, but still there are no pictures at the subcategories. Also, the site's main language is Greek. I tried to import the English, but it didn't import them. I used the way it's described for VM2. I don't know if there are instruction for VM3. Thanks again.

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Kindly help someone I know? it is possible to fill in CSVI categories of children products, only on export, taking classes from parents?

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Hello, There is a reason why multiple prices are not included in product export and are set as separate export. With Product export for every special price, the product details are duplicated in the export file. As of now you can have special prices only as a separate export. There are two options to do this 1. You can use [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url], join the #__content, #__j2store_products, #__j2store_product_price and #__j2store_variant tables and export the needed fields. The issue with this export is that the export of the fields are direct and there is no extra processing done as we have in J2Store product export. 2. Another way is that if possible you can do custom coding according to your need and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set the export as an override[/url] as explained in the linked document.

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Hello, This is for pre-sales only and not support questions. If you have a support question please post it in the RO CSVI category. You are required to have an active subscription to receive support otherwise we won't be able to help you. What can I tell you now is that you can check the database query to see if it matches what you expect.

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Hello, VirtueMart stores the values of authorise payment data in its own plugin table #__virtuemart_payment_plg_authorizenet. This table is not included in CSVI VirtueMart order export and so these fields are not available for export. But you can still use our [url=https://csvimproved.com/support/export/2639-advanced-custom-table-export]Advanced custom table export[/url] and link #__virtuemart_orders table with #__virtuemart_payment_plg_authorizenet and export the needed fields.

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Hello, [quote]But only can see example data to choice, how can we choose the content of our joomla to export? [/quote] I could not understand on what you mean by "example data to choice". To export your content you should use [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-export]Joomla content export[/url] as explained in the document.

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Hello Kim, Would like to see what is going on with your import along with your debug log issue. Can you post the template XML file to check? To get your template XML file, in RO CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your import template and download the XML file. Post the XML file.

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Hello, [quote]I modify the contents of the file CSVI_test-import-site2.csv with free office then I save it under CSVI_test-import-site3.csv. While previewing CSVI_test-import-site3.csv, I see an offset (cf image). I'm looking with publisher. the fields are well saved by adding "" only on the fields where necessary. [/quote] When i checked the file CSVI_test-import-site3.csv with our [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] the file delimiter was set to ( (See attached image) so i opened the file with Openoffice, set the text delimiter to be " and field delimiter to ; and resaved the file. The file is all good now on Analyser and also in import preview. This is not a CSVI issue but It looks like there is something wrong going on when you are saving the file using free office software. You can use Analyser to test your file before running the import.

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Hello, Yes, you need both the reference fields. The field order_number is to find if there is already an existing order with the same number in database. If not a new order will be created else the existing order will be updated. With email we check if the order is for a valid existing user. Without user_email RO CSVI will not process your order and would show message "Not a valid user with email".

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Hello, [quote]i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not.[/quote] With RO CSVI 7.14.0 version we have added a new option in import template for empty custom fields should be imported or not. You can find this option on File tab and as "Skip empty custom fields". Check if you have set this to Yes. Setting this option to Yes will not import empty custom fields. [quote]Check the screenshot, please. and you will notice the strange disinh: word after every custom field. What is the meaning of it? [/quote] The checkbox disinh: is added by VirtueMart in its latest version. As much as we know it is called disable inheritance for child product. It is something like override and disabler fields for parent product but for a child product. You can get more details on it from VirtueMart forum. [quote]Is there an option somewhere in CSV from where I can delete empty custom fields only. It will be great![/quote] Check the above setting and let me know if it works for you.

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[quote]Do the group by on product_sku and product_name but also set the Sort Order on the virtuemart_product_id field.[/quote] This removes the duplicate parent products, but the exported file doesn't show parents & then children (Neatly in order). Sorting the Product_Name afterwards myself also doesn't help as, sometimes the children products have completly different name to parent i.e Parent = T Shirt & Children - Red,Blue,Yellow [quote]Can you set the group by field to only product_sku, run the export and post the debug log for me?[/quote] I got this wrong in my previous post. Just group in by product_sku , does remove the duplicate parents, but doesn't keep the same neat exported file. I have however just ran this and added the exported file & debug log if you still need to take a look. As in previous post. I just need the nice neat export as in "Product-MV-1.csv" but without the duplicated parent products. This is because I will set up different export templates, to help the shop admin with product prices, stock, etc & I know duplicate parents will just cause confusion

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OK RolandD, that’s clear now. But for me that means also that the RO CSVO menu option “Import front-end” has limited value. So, the only real option left is to add the possibility to upload a file to the server and then use that file as source. I agree with you that uploading users that way is a delicate action, but that’s the same if one does this in the back-end and I don’t want to give access to the back-end (I am aware of the different possibilities here). BTW, concerning a previous ticket: I found a way to add users using RO CSVI without communicating them their username and password and so avoiding the use of mail software (e.g. AcyMailing). I just create them (with the reset password option) and instruct them via one e-mail (BBC) to connect to the website and to say that they forgot their username. They then receive their username and on the logon screen they then have to say that they forgot their password… Thanks for your support! Didier.

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Hello, We do not support custom changes for free. Wanted to ask if you tried frontend URL cron import? With frontend import you don't need any custom code.You can take a look at [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Run cron URL on frontend[/url] document to know to set it up. Let me know if it works.

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Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?

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[quote]Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.[/quote] I made the update to 7.14.0 version and started the import process again. But I still become the same kind of error: [i]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/i]

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Hello, Not sure if you used the search but this question has been asked many times ;) We even wrote a dedicated article for this, [url=https://rolandd.com/documentation/ro-csvi/deal-with-different-collations-in-mysql] Deal with different collations in MySQL[/url]. The problem is not your import file but your database. Check the article and see if that helps, we explained step by step how to fix the problem.

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Hello Edwin, Thank you for confirming that it works, this change will be in the next release. To be able to send the form without a payment you can go into the Form Properties and select JD iDEAL Gateway and select the [b]Allow free checkout[/b] to Yes. So when the form is posted with a value of 0, because a product is not selected, the form will still be processed. Let me know if this helps.

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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Hello, [quote]The structure of the products would be a main one and a variable number of derivatives, really in the BD of Virtuemart would be as many products as children have more the father product but the display would be a single card with the father product and custom fields pointing to size and color (changing photo, price, color and size).[/quote] You can have this setup when parent product has a category and child products follows its parent category. So in your import file have category_path field set only for parent product and leave it blank for child product. [quote]Manually from Virtuemart I have no problem but to create an import template that loads the products and creates as many products as variants has creating a structure of father - son I have not done and that is why I need your help.[/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know how to import variants.

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Hello Ralf, In your import template you have set Use file for configuration as No on File tab and have not added any template fields for import. RO CSVI does not know what are the headers to import and so you see the error. You either need to set Use file for configuration as yes so headers are used from your import file or add template fields for the import template.

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Hello, [quote]1 / I understood that there are mandatory fields for Joomla. But if I put these values ​​in the configuration of the template (see image), I should not need to impose it to the beginner in the table csv! No ?[/quote] Yes if you put it in the template field as default value then you don't need to put it in CSV file. But you need to set Use file for configuration to No in your import template settings on File tab. This setting will read template fields instead of headers from import file. Save the template and run the import again. [quote]2 / I do not see how! can I have an image?[/quote] See attached screenshot. [quote]3 / yes it is that, the beginner insertre in the table: grand | medium ...[/quote] You can use Find and Replace operation [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace plugin[/url] to replace the Values from B to Big or to the value you need. Let me know if you are looking for this.

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Hi is there a way to add in the ability to export the authorize.net payment details? We are trying to get the authorization code and transaction id as part of our order export. I was looking into adding custom fields to see if that was a solution, but appears the page is outdated as I couldn't find the override.sql file in the path mentioned on this page https://csvimproved.com/support/questions-and-answers/902-adding-your-own-custom-fields

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Hello, This is not something we can control as it is not our software. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial perhaps that helps. Using comma is perfectly fine as long as you use field delimiter " to surround the data. So this is a valid CSV: "a,b,c","d,e,f"

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Ik wil in Hikashop gebruik maken van spaarpunten. Dat werkt wel met de hikashop paypal plugin maar met iDEAL gaat t mis. Hikashop zegt hierop: I think that you won't be able to reproduce the issue and that the problem is coming from the JD Ideal payment plugin which do not do the order modifications as it should (aka it does not trigger the events for the plugins). Kun jij dat nakijken?

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Hello Davide, Now I understand what you try to do but what you want is part of a string that is most likely already converted earlier. I do not see any possibility to do that with the current rules in RO CSVI. These are not separate values but they are part of a long textual string. The only solution I see is to do some kind of custom coding to get these values in 2 separate columns.

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Mi issue is that i dont know, how to prepare my Dutch file to import and include this field, https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop In the actual documentation is only for "product_sku";"product_name";"product_s_desc";"category_path";"manufacturer_name" But in the database I can see the custom fields on the products_de_de table. You know how do I have to prepare my import file to include this custom field? Thanks

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Hello Teresa, I have had a further look at this but the transaction ID is stored in a very specific field. I don't have a PayPal + VM setup here but if you look at an order do you see the transaction ID? If so, can you post a screenshot of how and where that is shown? What I am looking for is a more generic approach so that we don't have to add code for a myriad of payment methods.

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I have manage to make one of the exports I need. But now I need to build another one and export orders only with a specific shipping method. I see in the options that I can export orders depending on the payment method, state date... but there is no option to export depending on the sihipping method. Is that something I can do and how? I have tried using rules but it doesn't seem to be the best way to achive this.

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Hello, [quote]1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart)[/quote] Yes, you're right there is no parent child relation examples explained in the document. All the examples are one product based. I will update the document. [quote]2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. [/quote] For CSVI to know the relation during import it is a must that parent-child relation is in the import file. [quote]If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one[/quote] Below is the example content from your import files and putting them together. You can try your import with this content and check. [code]product_sku;custom_title;custom_value;custom_param;product_name;product_in_stock;product_price;custom_param_cs_cz;product_parent_sku;custom_override ALP1;Velikost rámu~Modelový rok;customfieldsforall~customfieldsforall;S#M~2017;Alpina ECO M20 black-lime, 2017;;;S#M~2017;; ALP170002;Velikost rámu;customfieldsforall;S;Alpina ECO M20 black-lime, 2017;;;S;ALP1;Y~Y ALP170003;Velikost rámu;customfieldsforall;M;Alpina ECO M20 black-lime, 2017;;;M;ALP1;Y~Y[/code] [quote]Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.[/quote] The override value saved in the db is the parent product ID value. Product import with custom fields is not based only on customfieldforall.php file but there are other files related to it.

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When exporting products which are assigned to multiple categories, the field "product_url" does not use the canonical category, and this creates problems in our case. More specifically... we assign a product to multiple categories, in order to make the product available ("visible") to the custom filters component. But only the canonical category link is actually functional. So we need to be able to use the canonical category for the product URL to be exported in the CSV. Thanks RO CSVi 7.14.0

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]Im having a lots of problems to relate the Translation language to an Independent menu, with an association to the primary language.[/quote] Are you doing a Joomla menu import? Which fields are you trying to import? Can you post us your import file and debug log to check? Check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the import debug log.

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I have a VM Product Import template, where Image processing is turned off. (Image tab, everything set to No). The products CSV file contains also the image fields, but I want this information to be completely ignored. When using this template, the product image information is altered by the import, thereby corrupting the original product images (producing an "image not found" on the product page). Let me know if you need more information. [RO CSVi 7.14/ VM 3.6.3]

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You can only add them after you imported the parent products. As you can see in the tutorial, an update of available fields is required after importing the parents. This is the only way to tell CSVI about the new fields. In practice this means you need to run the import twice with the same file. Once the parent products are in, the import only needs to be done once unless you change the parent products and their ramifications.

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[quote]Hello, For shipment data you can use [b]shipment_element[/b] field, for payment use [b]payment_element[/b] field and for order status you can use [b]order_status_name[/b] field in your import file. Have a look at the example in[url=https://csvimproved.com/support/tutorials/239-virtuemart/2636-virtuemart-orders#import] VirtueMart order import[/url] document. [/quote] Thank you so much. Order status is working ok, but shipment and payment information is still missing [attachment]exportar-pedidos.csv[/attachment] [attachment]com_csvi.log.39.zip[/attachment] [quote] Yes, there is no support for order_number in order item export as of now. You can [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] to get the order_number field in order item export. Remember that the code has been modified for latest CSVI version 7.3.0 version and will not work in CSVI free version. [attachment]patch_vm_orderitems_2018_01_10.zip[/attachment][/quote] Thanks for the patch but the website I'm exporting from is using Joomla 2.5 and CSVI free. Target website is using CVSI 7.3.0. How can I do this then?

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You can only select the Size field after you imported the parent products. If you have not imported the parent products there is no way CSVI knows you have this field. As described in the tutorial, you can already add the fields to your own file but you can't select them in the template until you imported the parents. For the category don't use the category_id but the category_path field.

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Hello, [quote]You take money for the extension and cannot make it work out of the box without a headache((( [/quote] Extensions will not work "Out of box" when your set up is wrong. [quote]Not found on site «Looking for a useful answer?» [/quote] Provide us with all the details as explained in [url=https://rolandd.com/support/ro-csvi/requesting-support-2]Looking for a useful answer?[/url] link. We can then tell you why your import does not work.

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Hello, I already followed the tutorial: https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8 I think I found the problem. I no longer used freeOffice but only the text editor. I left a file well recognized by CSVI and I make variations in the header of the file (which is normally skipped!) I notice that if I add a special character "(", "" "... behind the first term, this is a problem for CSVI example site, => ok site , => nok site(, => nok

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Hello, You just have image folder path in file_url as "images/virtuemart/product/" and there is no image name in it. You need to have your image name with this field something like "images/virtuemart/product/image1.jpg". Since file_url is just the folder path debug log shows "The file /home/chromean/public_html/merchant/images/virtuemart/product/images/virtuemart/product has not been found." which means RO CSVI is looking for an image and it cannot find it in the location.

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Hello, [quote]I was hoping that with the rules, I could do this operation![/quote] The image processing i explained in my previous post cannot be done using RO CSVI rules. [quote]Little hope to see it taken into account especially that I have not found any possibility forum or user voice to vote on this or that need (even if you always decide in the end of course)[/quote] We will update you here when we have plans to support this plugin.

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HI, I had a look at: https://csvimproved.com/support/tutorials/239-virtuemart/2636-virtuemart-orders#fields There are a lot of fields in this tutorial. Is there not a basic list of mandatory fields, or are all these fields mandatory? Should I all add them? As you can image, I need all order details, plus payment, language, shipping, tax rate, shopper info, etc linked to order! So do I need to ex/import these fields for instance? combine locked_by locked_on modified_by modified_on skip

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Hello, I think that VirtueMart takes values from parents by default if children do not have any values set. That is more a VirtueMart than a CSVI question. How is the weight calculated then when it is NULL?

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Hello Laura, To answer your questions: [list=1] [*]The problem of storing the password as a hash is that you need to have the key for this has also stored on the server. If someone has access to your system, it makes it also useless as both the hash and the key are available. It is stored in the database by RO CSVI, Joomla itself stores it in a text file on the server. For me, there is not much difference between the two. I am open for better ideas. [*]Do you get an error when you test these details? In my test, I received the message that the connection was successful. I see the hostname is an external hostname, is the server where RO CSVI is installed on allowed to access that database host? Often external databases are not just open and you need specific priviliges and/or IP allowance for allowing to connect. If you want me to try to connect, I would require a password or temporary account. [*]Your view name looks good to me, it follows the pattern I used as well for testing [/list] The error you posted is unrelated to connecting to the database.

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Hi, Importing users from front-end does not work, works perfectly from back-end. Menu item Import front-end generates error message: File source is not set for the template. Please edit the template and set the source from Source tab Same for Log file: File source not specified in templates Source file of template is set to “Load from your computer” Using RO CSVI 7.14.0 Don’t see what I can be doing wrong. Thanks Didier.

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Hello, [quote]But while automatic wget cron option, the import does not work. The email output after the import sends the whole html code of the trigered frontend site. The log shows the start time of the import, but nothing more...[/quote] Few things to check 1. Is the access level on the menu item used for cron set to Public? 2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that?

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Hello, [quote]But your 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) are in the same cell. Can I split them into row2~row5 (C2, C3, C4, C5)?[/quote] I guess you mean columns and not rows. As of now only JSON string is supported for repeatable custom field in import by RO CSVI. You need to have the values as given in my example. As I said earlier we will be improving repeatable custom fields import in our future release.

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Hi, And thanks to all. The component is installed, but we have a new problem, we try to export, but RO CSVI drop a message error: [i]You have not configured Joomla! to use the MySQLi database type, this is required to be able to run the export. To set the database type, go to Global configuration and on the Server tab select MySQLi as Database Type under Database Settings.[/i] The database is set in MySQLi, but the message remains appear and we unable to export nothing...

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Hello, [quote]Hello, I need ti import Virtuemart orders and order items from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. Import is successful but I don't know how to import status change, shipment and payment data [/quote] For shipment data you can use [b]shipment_element[/b] field, for payment use [b]payment_element[/b] field and for order status you can use [b]order_status_name[/b] field in your import file. Have a look at the example in[url=https://csvimproved.com/support/tutorials/239-virtuemart/2636-virtuemart-orders#import] VirtueMart order import[/url] document. [quote]Also, I don't know how to import order items -- how do I map items to orders? I see no order number in order items export[/quote] Yes, there is no support for order_number in order item export as of now. You can [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] to get the order_number field in order item export. Remember that the code has been modified for latest CSVI version 7.3.0 version and will not work in CSVI free version. [attachment]patch_vm_orderitems_2018_01_10.zip[/attachment]

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Hello, So I tried to import the image and I get this error: [code type="markup"]SSL certificate problem: unable to get local issuer certificate[/code] Checking the website where the images come from, their SSL setup is broken as you can see here: https://www.sslshopper.com/ssl-checker.html#hostname=https://static.adveopartner.eu/ In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image. After using that I was able to import the image.

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Hello Tharuna, thanks for the reply. [quote]To Skip fields, you can use RO CSVI Skip template field which will skip the import of that custom field for all the products inspite of having a value or not.[/quote] You're right, that doesn't work for me. The override sounds good, however my skills... ;-) Please, can you help me with this? Even if it causes costs ... This check should only affect self-created fields. Another exception would be the related products and related categories. Kind regards, Teresa

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Hello Carmen, We need to find what is causing this 500 error for you. To do that take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal server error[/url] document and check the Known causes explained in the document. If your case does not fall in any of those conditions and if you still have the error, check your server error logs. You will find the exact error in there. Post the error so we can help you.

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Hello Tharuna, could you explain this a bit more? >> Order of import Import should be done twice for multi variants, First import will store the custom fields and the second import will import the custom fields. The order of import is: Import the parent products Import the child products or both the parents and the children Instead of making 2 separate files with one for the parents and one for the children, you can use 1 file with both the parent and the children in there. This will generate a message saying there are unsupported fields, this is expected because the available fields have not yet been updated. This can be safely ignored, and on the second import, all will be fine. What do you mean by First import? And the Size and Color are regular Custom fields? ( string/text and the sizes divide in xs;s;m;l etc?) kind regards, Hennie

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Hello Nicola, [quote]Could you please give me an answer in few days?[/quote] We need to see how this can be implemented. Will update here when the patch is ready. [quote]If you'll not implement this kind of export i'll need to write some code to get this done :( We need it to export the catalogue to Facebook for adv[/quote] You can write your custom code and set it as an [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override for your export[/url].

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Hello, [quote]Why i paid 90,46 and not 72,95 ?[/quote]That is also what I would like to know ;) Why didn't you cancel the payment? [quote]Why this please??[/quote]If you take 72.95 and add 24% VAT (Greek sales tax) you come to a total of 90.46. Did the checkout not tell you there is a VAT percentage? If Yes, then the only thing I can think of that happened that during the registration, the VIES service may not be reachable and as such tax was charged. Not to worry, I will refund the tax to you.

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@Atrus This is exactly what I want to test at the moment. Do you have a sample CSV file of how have imported your products that I could take a peek at? I have already imported 100's of parent/child products and now want to use CSVi to set all the multi variants up, where all my parents are not orderable, Thanks Andy

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Hello Laura, Reading your question, this is not how the read from database works. When you enter the details of the external database and the table, RO CSVI will read the fields in the external database and make them available as fields you can add in your template. [quote]If I do 'external database', then I have to put in the userid, password in?[/quote]Correct, see the attached image. [quote]I would prefer to just have my 'sql statement'[/quote]We do not yet have the option to write your own SQL queries, it has only been spoken about for a future release. The way it works in RO CSVI is that you map the fields from the external database with the fields of the extension you want to import them into. If you write your own SQL query, that is a completely different approach. So after saving the database details, in the Template Fields, you can select the fields from the external database, see the second screenshot. You are also talking about 2 tables, a template can only support 1 table, so you would need 2 templates, for each table one template. Let us know if you have any further questions.

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Hello Ralf, [quote]I have set up my first templates and it's been working ok so far. Just one question/request: I find it rather tedious to add fields one by one, i.e. having to check all of the checkboxes manually. There is a button "Unselect all". Is there a way to "Select all", or could you add such a button, please?[/quote] You are not the first to ask for this feature :). The Select all button is not added on purpose. It is easy to select all the fields even the fields which are not needed for import or export and add them to template. I guess you don't all of the fields in template fields for your import or export? [quote]And a remark: I found it is possible to add the same field several times. Maybe you could do something to stop that from happening. [/quote] Not sure if you are using export or import, but for export it is possible that users need to export a value multiple times may be with different column headers and so fields can be added multiple times. For import you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields so you can avoid duplicates.

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Hello, The problem is your import file, this file must be UTF-8 encoded and as far as I can see your file is CP-1252 encoded. In Joomla everything is in UTF-8, specifically for dealing with such special characters. Have a look at your [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial to save your file as UTF-8 and try again once the file is saved as UTF-8. Results should be much better.

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[quote]Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?[/quote] Hello, I have both fields in my import files. I send you a small part of the file I use.

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Hello Laura, You can skip the file parameter as your import is from database. In your import template on Source tab you need to set your database details from where the data is imported. RO CSVI will use your template settings while running your cron. [quote]my code I think would be: /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-import-users" --template_id="19" where: key --> my secret word template_id --> my template id[/quote] Yes, That's right.

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Hi, I get a feed from another company which has field category_path for each parent product and child product. This way I my browse pages cannot show only parents. Is it possible somehow to remove the category_path values for the childe when importing? I tried the rules, but couldn't find a way with it. https://www.screencast.com/t/TfSsJfj6RMg Hope you can help and thank you in advance.

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Hey Steve, [quote]We may have to find a way to code this ourselves.[/quote] Do know you can create overrides in CSVI, so you don't have to code everything yourself you can just add some code to the existing routine. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override import and export routines[/url] document for further information. I could see that you can alter the import routine to use your custom field as unique field and let the code run with that.

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Hello, [quote]I'm glad you soon integrate repeatable fields (and later the repeatable subfield of joomla 4). This will give incredible power for beginners to add (en masse) several items :-)[/quote] Yes we know how important it is to have repeatable fields support. You can see it soon coming in RO CSVI release. [quote]I hope someday you will integrate other extensions (especially dpcalendar ! , see easyprofil)[/quote] As of now you are the first user asking for this extension support. If we get more requests for this extension we will consider on this extension support.

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Not sure where it has crept back in, but Parents are now being exported again, where they are not needed? We have updated CSVi to 6.6.2, Updated the plugin & installed the patch file from this thread - https://csvimproved.com/forum?view=topic&catid=44&id=33339#50572

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Thank you for your quick response. Is this an easy hack that we could make temporarily? We are upgrading our server to J3, V3 (and we had hoped CVS Improved) in the next couple of weeks (most likely before end April) if all goes well. I don't mind being a guinea pig and do have a developer that can help to ensure the hack gets implemented correctly if you can point us to the code that does the selection for payment method and where in the code it would make the filter. Again thanks for your assistance. Chris

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Thanks for your reply Roland! So that would be an extra question for Eventbooking to add options in there :-) Tuan is amazing flexible so you never know. Yes paypal as dutchies is a pain in the ass, cost money and is terrible for you administration. Those different options work with CCiDEAL and Hikashop. Does JDiDEAL does that also? Looks like David is giving his attention more and more to WP (what i understand) so maybe i transfer all site's with payment to JDiDEAL in the next year or so. Love to work more together. Lets meet on the next Joomladagen :-)

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Hello RO Support When exporting af file I get this error: 0 Incorrect Failure Unknown column 'attribute_id' in 'field list' I updated all fields and deleted all logs. I ggogled and checked this forum but I haven't been able to figure out what the issue might be. Also: When I remove the fields "attribute_id" I just get another error with a new column etc. etc. I have attached the SQL file, log file and the exportet file. i hope you can help me spot the error? Thank you so much in advance :)

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Hello Laura, [quote]I can't figure out what else could be going wrong with the connection. I'm going to try to install the site 'locally' and see if that adjusts anything, maybe the way we have something setup is preventing the connection from working.[/quote] Yes, that is a good idea. [quote]If you are able to do something so if we want to connect to the 'same database' as an option, let me know I can test it out for you.[/quote] We have this feature ready and is attached as a patch file. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. Clean your browser cache as the patch includes Javascript changes. 2. In your import template on Source tab, select option for Load from database. 3. In the drop down which appears below select Connection type as Use Joomla connection. That is because you want to use local database. 4. In the next drop down select a table from where data is to be imported. 5. Save the template. 6. Run the import. 7. For import from External database you should use Connection type as Use Remote connection and a form will appear as it is now in RO CSVI. Let me know how your testing goes.

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i am confused (which is not hard) I have uninstalled and reinstalled csvi I killed my site and brought it back from backup but still have the same issue (Which i feel i caused) I cannot see what you are saying (really Sorry) Is it outside your scope of help to direct me to whats needed or how to fix my problems that would be great, i can even sell a couple of sheep and a kid if you can resolve this with a payment or just direct me %-) If you cannot, no problem, that you for your help anyways Kindest regards

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Hello Roland, I appreciate your reply. As you can see I just purchased it ... again !!! :D This is the API we want to implement. As we currently not PCI compliant (we did the test 3 years ago and passed but never used it) we would like to implement it first without the need to be PCI compliant. In Israel the payment G/W companies are separated from the banks. The credit card company working with the G/W companies is usually Isracard (a Mastercard company). Based on the above, could you please recommend which provider might be our blueprint? thank you Udi

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Hello, [quote]link_product is my custom field in hikashop, and contains the URL that links to the product in the seller[/quote] Ok [quote]availability is the quantity of the product(in stock or out of stock; 1 or 0)[/quote] You need to link this field to [b]product_quantity[/b] field in CSVI. [quote]automatically I will find them in the templated fields of CSVI?[/quote] Yes, you will find these fields in template fields. In case you don't find them then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url] to see them.

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Hello Eddie, What you are seeing is correct. The Awo Coupon addon is no longer being developed. There are 2 options: [list=1] [*]Uninstall the Awo Coupon addon if you are not using it [*]Go to System -> Global Configuration -> RO CSVI. Here you can set the [b]Check addon install[/b] to No and save the change. [/list] Finally you may want to clear the cache to get rid of the message. You can do that by: [list=1] [*]Go to System -> Clear Cache [*]Select [b]Administrator[/b] [*]Select [b]com_csvi[/b] [*]Click on Delete [/list]

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Hello, [quote]My problem is that I know how to run a template with a bash script, but I think this algorithm will have some logic that I don't know how to do in bash and that I would like to do in PHP instead. Is it possible to run templates in a PHP script?[/quote] You cannot run template directly using PHP Script. You can create a template as a [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Frontend import/export template[/url] and call this URL using Curl using PHP script.

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Hello Didier, I do agree with you that the front-end import has limited value, as this only works if users have a folder on the server where they can upload their file. This is also as RO CSVI comes from the case where it was used to maintain websites by webmasters and not regular users. Perhaps with more limited capabilities, a GUI for front-end upload is possible but even then. One user could upload some records and the next user could overwrite them etc. That is the main fear :) Thank you for the feedback on the other issue. That is definitely a solution as well.

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I have attached the export file and logs In XML should not be displayed "1219" (category_id) - this is exclude category "L" - they are childrens and are displayed - is bug - is not displayed because all products are parents in this exclude category "Dodatki" - is ok. [attachment]com_csvi.log.1216.zip[/attachment] [attachment]xml.zip[/attachment]

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Hey Andy, [quote]but the exported file doesn't show parents & then children (Neatly in order).[/quote]The order is determined by something. If nothing is specified for the ordering it is up to the good mood of the database. I assume the order can be handled by sorting on the virtuemart_product_id field because if you imported the products with CSVI, this number should be sequential. That is why I asked to order on that field. [quote]Just group in by product_sku , does remove the duplicate parents, but doesn't keep the same neat exported file.[/quote]Now add the virtuemart_product_id sorting to that template. Does it come out nice and neat? If it doesn't come out nice and neat, we need to find out which field controls the niceness or if it is the mercy of the database ;)

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Hello Didier, [quote]Source file of template is set to “Load from your computer”[/quote] The error you are seeing is because there is no file to import. In backend, you select the file using Choose file option before doing the import and so it works. But with frontend import you need to set the file in the template to be imported. To do that on Source tab select [url=https://rolandd.com/documentation/ro-csvi/source-load-from-server]Load from server option[/url] and set the path of the file in there. Your frontend import will read the file from the given path.

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Hello, Thanks for your speed answer. Sorry, I can't find any field named "something_check" in a CSVI old to use as equivalent name to "payment_element" in CSVI 6 PRO. (But in a csv file it seems that "payment_method_name" runs, the payment method name appears right like this: Tarjeta de Crédito / Credit Car or PayPal or Transferencia bancaria / Bank Transfer) I revise all again and I see another problem. In the amount of order the decimals position is wrong. For exemple it writes 9896,00 € and the right amount must be 98,96 €. I'm not sure if the problem is to importation or is of VirtueMart configuration Thanks and kind regards!

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Hello Hendrik, Thank you for test driving CSVI 6. The first error of the payment table is to be expected when VirtueMart is not completely configured. There is nothing CSVI can do about that. The second problem is related to this part of the query [code type="markup"]WHERE `virtuemart_user_id` IN ()[/code]. I will email you an updated version of the VM addon that solves this issue. [quote]Table 'Joomla.pxv6t_virtuemart_paymentmethods_' doesn't exist [/quote]The table name should be like [b]pxv6t_virtuemart_paymentmethods_en_gb[/b]. You need to select the correct language on the Options page. Have you done that? The customer_note field issue is also fixed in the version I will send you.

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Hello, [quote]is there a way to add in the ability to export the authorize.net payment details?[/quote]Honestly, I don't know. I have heard of Authorize.net but that is where all my knowledge regarding them ends :) First question would be, where is this data stored in your database? Once we know that it would be possible to give you an answer as to how easy or difficult it is to export the data. [quote]I couldn't find the override.sql file[/quote]The override.sql file itself you need to create manually. I did update the document with the path example of where to create it. Thank you for pointing that out.

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[attachment]com_csvi.log.62.txt.zip[/attachment] I re installed [url=https://csvimproved.com/forum?view=topic&catid=44&id=33132&start=6#49852]this patch file[/url] Cleared cache, re installed again , but exporting still shows the parents of multi variant products. Not sure if the log helps, but attached it? Thanks Andy

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Hello, I need ti import Virtuemart orders and order items from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. Import is successful but I don't know how to import status change, shipment and payment data [attachment]captura1.jpg[/attachment] Also, I don't know how to import order items -- how do I map items to orders? I see no order number in order items export I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]exportar-pedidos2.csv[/attachment] [attachment]com_csvi.log.34.zip[/attachment] Thanks in advance

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Dear Support use the Cron Jobs portal to update the databases. If I try to call back: https://www.xxxxxxx.com/index.php?option=com_csvi&view=import&csvi_template_id=12&key=test&task=import as an answer I get OK = 200 but the files in the folder are not processed and a folder with the file to be processed is automatically created. If I use the direct link through the menu the files are processed and deleted correctly. Use the EasyCron online service to create cron jobs I tried to run other php script files and the service offered by EasyCron works. What can I check? RO CSVI 7.13.0 Thanks

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Hello, Cronjobs do work but what you are attempting is not a real cronjob. Cronjobs are run by calling the cron.php file as explained in the [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job[/url] tutorial. The front-end export does not work because it requires JavaScript to function, like it does in the back-end. Easycron and such services do not provide this. The JavaScript is required to make long running imports possible or in general any import that takes more than 20-25 seconds. The best is to setup a real cronjob using the tutorial I linked above.

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Hello, So this took a moment to wrap my head around this one as there are multiple things at play here. First, there are entries with single images, they all go fine as long as the image exists. As I found there are quite a few images that actually don't exist. Second there are entries with multiple images and the option to generate an image name is set. This is where things went south. These multiple images are changed into a list and processed one by one. After the image name is generated it tried to import the file_url value which is incorrect for multiple images. That is what caused you to see that the remote file does not exist even though the image really exists. Finally, you have the generate image names enabled but you also supply a [b]file_title[/b], this means that the first image will get the file_title and the next images will get the same name as the image file. So you can either extend the file_title with the names of the other images, which gives you a value like [b]10100|10100|10100[/b] or remove this field completely and RO CSVI will create the names for you like 10100_1, 10100_2, 10100_3, etc. It adds up the last digit for as many images there are. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]apply the supplied patch[/url] to make the multiple images work with the generate image name setting.

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I am trying to update existing product prices, via a CSVi... sample CSVi [code type="markup"] product_sku,product_price,product_currency,price_quantity_start,price_quantity_end AP-010609200,"16,99",EUR,0,0 AP-010709200,"20,99",EUR,0,0 AP-010909200,"18,99",EUR,0,0 AP-012309200,"16,99",EUR,0,0 AP-011309200,"18,99",EUR,0,0 [/code] I use a VM Product Price template, with the above fields selected. "Delete existing prices" is enabled. The product prices are updated correctly... but... the field "Override" is set to 0. Which makes all products have 0 price, and show "Call for price" in the frontend. [RO CSVi 7.14, VM 3.6.3]

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Hello Roland, Thank you for your positive approach. but as we need such a solution, I would like to share with you another direction. We run the Gray-haired Club (GHC), an NGO to gather people over 45 years old who interested to accelerate their career. As an outcome, we have programmers among our members. One of them is an experienced PHP person with deep knowledge in payments. would you consider the option we adjust the local provider to your system, under your instruction? As I spoke with that provider they don't have any solution for Joomla, the same with other g/w providers in Israel. Of course I'll purchase the product and assist you to promote your solution among the J! community here. Please advise. thank you Udi

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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Hello, I tried different ways. This I think should be correct, but I have not succeeded. The Field Custom Size (Talla) is set to String. Importation of products made, but does not include such items children. I may be missing something else to do. Sending a file product with parents and other child products. Thank you very much Regards

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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Hi, i found small problem. On our site we use in virtuemart products system of parents and child. When we try to export orders with items, we found problem that orders with product child are doubled. As you can see order 4060 and 4067 there are same lines in export files, but in order there is only one item [attachment]export-order_de (1).csv[/attachment] other orders with more items are ok, only problem is with system child and parent we are using VM 3.2.14 and csv 7.6.2

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Hello Jens, [quote]The cron is not aborted (I've looked at the logs), but nothing happens, it just stopped. [/quote] Cron import does not work in batches. The number of lines per import is only for manual import from backend or frontend. What do you mean by just stopped? Did the import finish and nothing happened with records? [quote]What can I do? Even fewer lines or more max. Execution time? [/quote] Yes try reducing the number of lines to import to 50 and try the import. Where did you change the maximum execution time? If you have changed it in RO CSVI Limit tab, it won't work unless you have a dedicated server.

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Hello, [quote]The RO CSVI tool is great[/quote] Thank you for the kind words. [quote]Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match.[/quote]That is not possible I am afraid. Joomla articles require at least an ID or the alias and category path/id because in Joomla articles are only unique based on these 2 criteria. The only option we have is to set [b]Overwrite existing data[/b] to No. This means that any existing article will not be overwritten and any new ones will be created. Perhaps that is enough in your case?

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Hello, [quote]Where do the additionsl 14 fields come from? And is there another way to add the fields maybe? [/quote] Do you have another Custom table export template with another table selected or you had a table selected before and changed to new table in your custom table export? Custom table export template will list all the fields of that operation and not specific ones of the table selected in the template. That could be the reason you are seeing those extra 14 extra fields. Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available field[/url] so the fields would get reset if the table has been changed.

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Hello, First I want to ask, did you read the [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]Custom Fields For All for Virtuemart[/url] document? Your example CSV file that you tried doesn't match the format that is required as explained in the document. The fields you created must also match the settings as explained in the document. The defualt of the custom field must be set to [b]customfieldsforall[/b]. The field_type is not needed at all. First, create your sample CSV file according to the documentation and give it a try. If it doesn't work, post the CSV you tried to import together with the debug log and we can take a look at it.

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Hello Laura, Thank you for the info. Actually I never work with views because such features are not always available on hosting providers, so I have resorted to the most basic of things :( In the past RO CSVI was using temporary tables, it was a little disaster because so many hosts do not support it ;) So I created a view and you are correct, this is seen as just a regular table. I can add the fields to my template as I would with a normal table. When you enter the [b]Database table[/b] you need to include the prefix, so in my case it was [b]jos_myview[/b]. After that it all works as usual. Let me know if that helps.

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Hi lovely people :) i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not. Check the screenshot, please. and you will notice the strange [b]disinh:[/b] word after every custom field. What is the meaning of it? I have already imported all of my products, and will be happy, if there is a solution, not to delete all of them and to import them again. Thank you!

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Hello Mattia, [quote]I can't export the color swatch photo links. [/quote] The color swatch extension stores images in custom_param field and so you are seeing it along with other parameters on export. [quote]How do I get links to individual photos? I would need it as in the export of picture_url (https://www.volcanoindustry.com//images/stories/virtuemart/product/127.jpg) What should I do?[/quote] There is no direct way to get the images from custom_param field. You need to do some custom coding to split these image from custom_param field. You can [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] to write this custom code.

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Hello, From what i understand is that you want to import Joomla custom field along with Joomla articles. The Joomla custom field will hold image as it's value.Is that correct? What type of custom field is image-econa? Can you post a screenshot? You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import document[/url] and under Further reading section to import custom fields. Also the file you posted does not have field image-econa. From screenshot above you are adding it as a template field, does the field image-econa have only one image name img-page-accueil-site.jpg for all the Joomla articles?

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Hello Laura, What I am sort of dumbfounded on is that you cannot even connect with the same credentials that are used by Joomla. RO CSVI is not doing anything different than Joomal itself. We request the database connection from Joomla passing in the credentials. [quote]Error: Could not connect to MySQL server.[/quote]Is there anything in the database logs? [quote]I AM able to query my data using an sql tool that I have installed on the joomla server...[/quote]That is because this is using the same database connection as Joomla. Some wild idea, what if you enter the port number instead of leaving it blank for the default value, does that make any difference? Let me know how that goes.

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Hello, You don't have to delete the products. There are two options here, one is that when doing import RO CSVI will automatically delete the existing custom field you are importing in the database for a product and insert new one. There is no setting needed for this and it is part of import. Other option is that, if you want to remove all the custom field related to a product, in your import template on [b]Options[/b] tab set [b]Delete custom fields relation[/b] to Yes and run the import. Click on Advanced button if you don't see this option. The latter will remove all the custom fields for a product and the former will delete only the custom field imported. Let me know if it helps.

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I just purchased your pro product and am starting to play with it a little. I have created some templates, added fields, looked at the options, etc. and can see an option to filter the export report based on payment methods. But I do not see how I can do the same for shipment methods. Is this possible? Specifically I have physical products that I am selling. The customer can buy online and chose to ship via courier or self collect from one of our retail outlets. Therefore, to support this, we currently generate a daily shipping report using Inter**** Report (like stock picking) for each retail outlet (and main HQ for packing couriers). How can I achieve the similar? Thanks in advance for your assistance Chris Edited: Some additional notes. I found these topics - https://www.csvimproved.com/forum?view=topic&catid=24&id=30632 - https://www.csvimproved.com/support/questions-and-answers/858-override-import-export-routines which gave me ideas - I found administrator/components/com_csvi/addon/com_virtuemart/model/export/orderadvanced.php & it looks like there is the provision for selecting the shipping method (pls correct me as I am not a coder but can read a little script) - In my template, I have used order advance and export. I have added a number of fields including virtuemart_shipmentmethod_id which I can see under the fields tab - I do not see an option under templates/option tab for shipment method yet I do see for payment method _ also if I click on the "edit templates fields" button from the template/fields tab, I can see virtuemart_shipmentmethod_id and when I edit this, there is no rule Is there something else that needs to happen?

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Thank you for the reply. I have seen that there are many different ways of having parent/child relationships now. I simply installed VM with sample data so I could see some examples of what exists for this. I basically need a simple part/child relationship where the children are stockable items and have full stock control - in this situation I am just looking to have clothing items that have different sizes acting as children (parents not orderable). I found an example in the sample data where the parent had a custom field value of Generic Child Variant and it is this that I need in order for the children to be selectable . Debug log attached. Any help most appreciated. Thank you!

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Hello, [quote]the old address is : /home/instockspares/public_html/tmp I could create a new tmp folder at location : /home/servomot/public_html//tmp but how to direct the CSVI to look for the folder at new location. ?[/quote] You need to check your Joomla configuration.php file, you seem to have old location for tmp folder in there. [quote]Also is there any other check that we must do in order to validate the CSVI insallation at New locaiton.[/quote] There is no specific validations but you can check if the domain name is changed to new site in RO CSVI Dashboard page and clicking on Options button. You can click on Verify Database button in CSVI About page which will fix any database conflicts with CSVI tables.

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Hello, I have a problem with stockable variants import. File and template are created according to your recommendations. Firstly, after starting the company, the import is correct, but then at some moment (about 3800-3900 line if the site database is empty) childs products begin to become entangled in parent products (childs do not match parents). CSVI with plugins & addon's was reinstalled many a time and oft, the tables were cleaned, it doesn’t help. In the “.htaccess” file the max_input_vars value was increased to 50,000, it also doesn’t help. I can create parent with child's products manually without a problem. CSVI PRO 6.6.4 Joomla 3.6.5 Virtuemart 3.0.18 The import file, the log csvi file, product cards screens are attached. Kind regards, Alexandr

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I Have read through the [url=http://www.csvimproved.com/en/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields]Group & Sort By tutorial[/url] in this link, but am struggling to understand it in order to get what I need. My normal export is attached "Product-MV-1.csv" , Ideally I want this, but without the duplicate parent products, as it is all laid out nice & neat, with the parent first & all the children underneath there parent. I have tried setting Group by field as below; [ol] [li]Product_Name[/li] [li]Product_SKU[/li] [li]Product_Name & Product_SKU[/li] [li]Product_SKU & Product_Name[/li] [/ol] This 1st 3 don't change anything in the exported file. The last one [i](Product_SKU & Product_Name)[/i] seems to remove the duplicate parents, but the exported file is all messed up and not neat, like the original download.

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Hello, Thank you for sharing your feedback. The Google problem is something I am aware of but because we have a completely different system, I cannot just forward the URLs I am afraid. So we need to wait till Google indexes are updated. [quote]And this new site seems to make less sense to find things quickly (UX).[/quote] Would you mind telling me what the problem is with using the search on the site for finding answers? As for deleting related products there is currently no option but we have built it and will be included in the next release. For now you can use the patch we provided [url=https://rolandd.com/support/ro-csvi/removing-virtuemart-related-products#reply-59090]in another post with the same question[/url].

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Hello Ralf, Regarding timeouts, did you read our [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeouts[/url] document? This explains in detail how the concept works. With a 15 second wait, you only have 15 seconds left to import. So that is basically too high. With the correct settings as laid out in the document, you should not need the htaccess change. As you said, you are on shared hosting, this is the main reason why long processes are generally limited. Hosting providers don't want you to bring down the server for the others on the same server :) Give the document a read and play with the settings to see what works for you. Thank you for your feedback on what can be set on SiteGround servers.

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Hello Luke, The answer by Tharuna is correct but not practical I am afraid. Removing the custom_multiple field from the export template means, you will need to add this field manually to all parent products and that would be very cumbersome. As I mentioned before I don't think having the custom_multiple for children is an issue as they are simply not used for them. Did you try importing the file with the custom_multiple field for all parents and children? It isn't actually overwriting your custom_multiple on export, the custom_multiple isn't stored, it is only used as a control structure during import. So in your export template you can set the value to Y~Y~Y or even more, as long as you have at least the same number of Ys for the maximum number of children. If you have a parent with 3 and a parent with 5 children, you will need the 5. Since 5 is more than 3, you are OK for the parent with only 3 children as only the first 3 will be used.

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Hi Roland and thank you for your fast replay. I really appreciate that you have spent time from your evening to think over my question! I think that the replacement solution is very smart and went ahead to use it, but I am afraid that my brain capacity is not enough for completing it :D . I made a rule [attachment]Screenshot_2019-10-03 CSVI - Edit rule - Administration.png[/attachment] and after that I made an import with only one column "product_sku" [attachment]Screenshot_2019-10-03 RO CSVI - Import - Administration.png[/attachment] cause I've thought that the rule will replace the --- with - in the slug field. But nothing happened, and I thing the problem is in me. Can you point me, when you have time :) Thank you again and have a great day! Chrissy

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hello I'm trying to import users through a CSV file and initially imports them correctly but when I access the file of virtuemart buyers and intendo modify the following error occurs " Error vmError: There is a serious problem with your store, there are entries with the same virtuemart_vendor_id 1 enable the vmdebug or check your virtuemart log files and fix it immediatly. Use the setStoreOwner function in Tools and Migration vmError: storing user data " If I do it manually, there's no problem. The import file is as follows: username|password|email|cif|address_type|address_type_name|first_name|last_name|address_1|zip|city|phone_1|usergroup_name|shopper_group_name|virtuemart_country_id|virtuemart_state_id F2525|$2y$10$H9TrZaSaG1VPo53E9NcLyuxUeeGrnZj/W2/LwjCx6bSNmShRhG7HO|rodriguez@conal.com|T000000X|Billing address||Tom|Ro|c/ Ocean Artico|10005|Caceres|927666555|Super Usuario|-default-|195|332 Thanks,

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Hello, You can use [b]skip[/b] template field on the images on import so image is ignored. To do that 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url(field for images) add Skip template field. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. Let me know if this helps.

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Hi Roland, Noticed the following issue when importing multivariants with -no orderable parents- : - A blank row is appearing in the dropdown instead of -Select- , see attached image. See also here http://www.qttest.eu/cars/audi/audi-a4/audi-a4-mk1-b5-8d/audi-a4-b5-2wd-95-00-k-sport-coilover-suspension-detail If i create the fields manually it is ok. I'm trying to find out more abt this! See attached csv file and log. Rgrds, Chris

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Hello, [quote]I tried it with what you recommend, but then it screws up the images and removing the image name.[/quote] Can you send the import debug log to check? I would need that so i can tell you on what has gone wrong with your images. [quote]Is there a way to hire one of you to get it done?[/quote] I think this is not necessary. Let me try to help you again. Send me the debug log and your import template XML file. I have your import file. I will run the import here and see what is going wrong. To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hello, Thank you for your question. [quote]I need to know if the columns in the sheet will be able to be mapped into Joomla and for display in the front end like a simple ranking system.[/quote]The first step will be to find a Joomla extension that can display your rankings. The second step then is to see if you can map your spreadsheet to the columns of that ranking extension. Do you already have a ranking extension? [quote]Can the site admin upload in bulk a new excel sheet every time it needs updating OR must it be done one by one.[/quote]If you are talking about Joomla users, they can be uploaded in bulk. See our [url=https://rolandd.com/documentation/ro-csvi/joomla-users/import-joomla-users]Import Joomla Users[/url] tutorial for details. Let me know if you have any further questions.

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Hello, Two things with your file. 1. Your CSV file is UTF-8Y encoded which means it is a BOM file. The Byte Order Mark(BOM) is an invisible 3-characters at the beginning and you can see it in your file. You have to first [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]save your file as a normal UTF-8 file[/url] before doing the import. 2. In your import file after custom_value field there are two extra , (field delimiters) so custom_param field value is empty. You need to correct your file so custom_param gets its value. Also you have seven custom_title and custom_value field value separated by ~ but only one custom_param field. This means only the first custom field will get the value from custom_param field. Let me know if you have any more questions.

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Hello, [quote]1.) Yes it reaches the log details page as if everything worked fine[/quote] Looks like the problem is in download of export file. What if you set the Source as Save on server or Email file. Do you see the export file? Also for the download of export file can you check if you get any JavaScript errors? You can check [url=https://rolandd.com/documentation/ro-csvi/using-firebug-to-analyze-problems]Using Firebug to analyse problem[/url] document to check for Javascript error. Post a screenshot on what you see in the console. [quote]2.) / 3.) I only had one export. I just created another with only those two fields. The export seems to have worked[/quote] If the basic fields export has worked, can you add your actual export fields and try export with this new template? Does it work?

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Thanks. I used the VM "Order" operation for my testing. What worked: - Produced a list of orders included the "shipping name" (not really see below) (I don't see how you linked to the shipping_en_GB table as it is not in the SQL query - maybe coded?) - Could select the shipping name from the list under options What did not work - The report did not filter - The SQL Query did not include a Where clause for the shipping name select. This may be because the next line - I noticed that the selected shipping method was saved (under options) when I re-edited the template however, "Do Not Include" was added back automatically. Therefore there was my chosen shipping name + Do Not Include. Perhaps this affected the SQL Query? Whereas when I edited the Payment Methods option the Do Not Include option did not come back. - The produced report displayed the shipping_desc and not the shipping_name. Chris

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Hey Andy, [quote]how do you add the fields "Size" & "Colour" when setting up your CSVi template?[/quote]You will need to import the same file twice if you combine the parent and child products in one. As you can see in the Order of import, after the parents are imported, you need to update the available fields. Then again import the file so the children can be added with the correct multi-variants assigned to them. Your file looks good to me for import. Are you having any problems with it? As for the Size field being duplicate, that will give a problem. Each product will also be given a custom field of the name Size with the value from your CSV file. Unless that is what you want of course.

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Basically what we are looking for is the ideal setting for not hitting that timeout. With how many lines per import doesn't really matter for you as long as the file gets imported. Another idea just hit me. We are barking up the wrong tree I think :D So regardless if we set the number of lines to 1 or 10000, with importing the external image you are reliant on the server where the image is stored. If requesting this image takes too much time, by the time the control is back to your server, the timeout is reached and the import killed. With you importing so many items, could it be that you are being rate-limited by the image server? [quote]I am not sure how many got imported[/quote] If you go to Logs in RO CSVI, you should be able to see your last import and till how far it got with the import.

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Hi Roland, Noticed also the following: Imported the attached file of parents/ramifications. (The log is empty for some reason, i download the zip but the php is 0 bytes, applies to previous logs also) Then, when i update the fields, i get: Error Duplicate entry 'COM_VIRTUEMART_CF_DIAMETER-product-com_virtuemart-import' for key 'component_name_table' SQL=INSERT INTO `y9zak_csvi_availablefields` (`csvi_name`,`component_name`,`component_table`,`component`,`action`) VALUES ('COM_VIRTUEMART_CF_DIAMETER','COM_VIRTUEMART_CF_DIAMETER','product','com_virtuemart','import'),('COM_VIRTUEMART_CF_DIAMETER','COM_VIRTUEMART_CF_DIAMETER','product','com_virtuemart','export') There were a few ramifications existing, but cannot find the culprit so far. Rgrds, Chris

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Hello Michel, I see I forgot to add this column for new installations. If possible, can you open PhpMyAdmin (or another tool provided by your host) to access the database and then select the database. After that you can click on the SQL tab and paste there the following query, replace the #_ with your prefix used in Joomla: [code type="markup"] ALTER TABLE `#__jdidealgateway_logs` CHANGE COLUMN `language` `language` VARCHAR(5) NOT NULL COMMENT 'The user language' AFTER `paymentId`, ADD COLUMN `pid` VARCHAR(50) NOT NULL COMMENT 'A unique identifier for the transaction' AFTER `language`; [/code] That will fix the issue of the missing column. Let me know how it goes.

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Hallo Mirek, Jouw extra debug code verteld alles eigenlijk: [code type="markup"] [/code] Het transactie ID is leeg. Hiervoor heb ik de documentatie er eens op nageslagen en daar komt een interessant antwoord uit. [code type="markup"] Let op: Indien er voor iDEAL wordt gekozen zonder issuerid zal er geen trxid worden geretourneerd! [/code] Met andere woorden, het klopt dus dat dit leeg is. Om het voor nu op te lossen kan je in het profiel [b]Extra payment choice[/b] op Ja zetten. De klant zal dan de bank op de website zelf moeten kiezen en niet bij Sisow. Dan krijg je namelijk wel een transactie ID mee. Ik zal gaan uitzoeken voor een volgende release hoe hier mee om te gaan valt. De flow wordt namelijk wel anders op deze manier. De hamvraag is nu, is deze optie omgezet?

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Hello Elisabeth, You are not seeing the values of id, title and category in F2C article export because we have no support for Joomla fields yet in Form2Content export. If it is to import the Content type fields as Joomla custom fields then you can do the following. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. 2. In your Form2Content Article export add fields website, email and reference_id (This is id of Joomla content linked to Form2Content article) and do the export. 3. Create Joomla content import template. 4. In the Joomla content import template link reference_id field to id field, website and email to your Joomla custom fields. 5. Run the import with the exported file. Since we are running the import with the id, the content type fields values which has to be Joomla custom fields values will get updated to article with corresponding id. Let me know if this helps.

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Hello, The tablenames were just for reference, you won't find them in RO CSVI itself as you should not have to worry about which tables contain what. So to export both prices, you need a [b]Hikashop Product export[/b] template. You should be able to add a second price to one of the products on the demo site and then run the [b]Hikashop example product export[/b] Do note, that a product with 2 or more prices will be exported as many times as it has prices. So in CSV format it looks like this: [code type="markup"] "product_name","product_price","related_products","category_path","product_parent_id","product_published","product_quantity","product_manufacturer_id" "Brown shoes","120.00","","product category/Shoes/Men","0","1","-1","0" "Brown shoes","100.00","","product category/Shoes/Men","0","1","-1","0" [/code] In XML format, this will mean you get 2 nodes with different prices. So not a single node with 2 price subnodes. Let me know if that helps.

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Hello Jens, [quote]I start the import from a cron job an from the backend. If i start the cron from the browser -> error 500. [/quote] What do you mean by starting cron from browser? Can you tell us how you did that? [quote]If i start the import from the backend, comes after 30 seconds: "The last server response...". [/quote] Please take a look at [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeout[/url] document to see how to fix the timeout error. What you can do is, in your import template on Limit tab, set Number of lines to import to 100 or 50 and then run the import. This setting will run 100 or 50 lines from your import file in one batch instead of 1000 lines which is the default value. Click on Advanced button on top corner to see the Limit tab if you don't see it. Check if import finishes after that.

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Hello, [quote]I made the update to 7.14.0 version and started the import process again.[/quote] Yes, the "Warning strstr(): Empty needle in...." error is gone with the update. [quote]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/quote] This error could be because of your previous broken import. Debug log has only 20 entries by default so i am not able to find on which record your import is breaking. The error says there is an entry in database table with 0 for primary key. We need to find that entry and delete it. There are quite a lot of VirtueMart tables which are used in VirtueMart Product import. So to find which of your VirtueMart tables has this 0 as entry in it, Go to RO CSVI Dashboard page, click Options button, on Site tab increase Number of lines in log file and run the import. Send the latest import debug log.

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Thanks Tharuna, i was looking for this link also, it is clear and it works ok :) I face a weird issue where from all the custom fields i import for some child-parents products, there is one whose value is not filled properly, it is empty '' instead. See attached the log, template and import file. I notice in the log file the following in line 728, which looks weird: UPDATE `y9zak_virtuemart_product_customfields` SET `customfield_value` = '' WHERE `virtuemart_product_id` = 16923 AND `virtuemart_custom_id` = 67 The problematic custom field 67 is filled with an empty string for some reason. Would appreciate your advice! Rgrds, Chris

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Hi, I just recently purchased CSVI Pro. I tried setting up a Virtuemart export template for product categories. I currently have the following fields: 1. virtuemart_category_id 2. category_name 3. category_path 4. file_url 5. published I use multi-level categories with parent/sub-categories. The csv export above lists all categories, including both parents and sub-categories. I need to get another field, which can be a simple Boolean or 1/0, which indicates whether a particular row represents a bottom-level category. For example, suppose I have the following category structure: Parent category 1: Stationary Sub-category 1.1: Pens Sub-category 1.2: Pencils Sub-category 1.3: Papers Sub-sub-category 1.3.1: Letter papers Sub-sub-category 1.3.2: A4 papers Sub-sub-category 1.3.3: Legal papers Here, the bottom-level categories are: 1.1, 1.2, 1.3.1, 1.3.2, 1.3.3... so for these, the "bottom_level_cat" field could have value "1", whereas the rest have value "0". Can you please advice how to achieve this? Thanks!

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Hello, So i ran import using your template and your file. Media for product are getting inserted the first time along with file_meta and file_description fields. On second import they are getting updated. I am not seeing any issue of images getting removed or any messing up with images. Next I had a look at your debug log to see what has gone wrong with your import. The images are updated as per the query in debug log. Let me explain with one example from your import file and debug log, the row with file_url "images/virtuemart/product/10000B.jpg". RO CSVI first looks for entry in database with file_url as 'images/virtuemart/product/10000B.jpg', if it does not find a row it inserts a new row in #__virtuemart_medias else it will update the existing row in this table. In your case the image is already present in database so RO CSVI has updated the existing row. See the query below [code]UPDATE `dfg2a_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='',`file_description`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_meta`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_class`='',`file_mimetype`='',`file_type`='product',`file_url`='images/virtuemart/product/10000B.jpg',`file_url_thumb`='images/virtuemart/product/10000B.jpg',`file_is_product_image`='1',`file_is_downloadable`='',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_on`='0000-00-00 00:00:00',`created_by`='0',`modified_on`='0000-00-00 00:00:00',`modified_by`='0',`locked_on`='0000-00-00 00:00:00',`locked_by`='0' WHERE `virtuemart_media_id` = '37776'[/code] You can see that file_title and file_description are also updated here. There is no entries for removing the image or for messing up the image as per your debug log. The above are my findings from the import i did on my local server and from your debug log. Let us now look into the issue you are having. For the same example, can you tell me what has gone wrong with images on your site? You can also send me your login details so i can see what has changed on your site for that image.

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Hello, [quote]I have an eshop in hika shop with two prices. The one price is the retail price and the secend price is access price for users (it works as wholesale) In cart a user can add only the second price (wholesale) (if you need a screenshot for better explanation please ask for it) So can i export in xml both prices? So to have in xml in one line the retail price and on other line the wholesale price?[/quote] Yes the retail price is stored with product in hikashop_products table and the second price for specific user or access level is stored in hikashop_price table. Both these prices can be exported using [url=https://rolandd.com/documentation/ro-csvi/hikashop/hikashop-product#export]HikaShop Product export[/url] template. [quote]Also in the same xml its very important to have and other characteristics like product code, description etc (no in seperate xml) [/quote] Yes you can export these in same XML file with same HikaShop Product export template.

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Hello Didier, The local path is relative to where the website is hosted. So local for your website means, local on the server and not on your home computer. The website has no access to your local computer for obvious reasons of course :) So if you use the local path, the file must be uploaded to a folder on the server and then you can specify the server path. Just to give some background information, the front-end has no upload feature in CSVI because I believe it is quite dangerous as you can do some real damage to the site if you upload the wrong file on the wrong import. Having said that, Joomla does have the option that you can create a backend menu for a specific user group, so you could allow users to login to the backend and only access to RO CSVI. They could upload their local files to the server from there. Some explanation about this Joomla feature can be found [url=https://www.joomlashack.com/blog/tutorials/new-admin-menus/]New Admin Menus tutorial by JoomlaShack[/url].

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Hello, [quote]Sorry but I do not understand what you do not understand. I will try to answer by adding images but I have nothing more! I have read your documentation several times but I do not think it helps me. I did not understand something?[/quote] Yes, Images helped and now it is very clear. Our documentation did not help because as of now we only support only a few of Joomla core custom fields import with Joomla articles. You are using a third party extension for Joomla custom fields and your import did not work because we do not have the code to support this custom field type. [quote]I want to use a custom field (standard joomla) image https://www.firecoders.com/joomla-extensions/econa instead of native joomla image fields. I can send the econa plugin if it can help you![/quote] You can send us the plugin. We can check and tell you if it is possible to use RO CSVI to import this custom field.

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Hello, [quote]With "Template settings are different after import" I mean, i have first saved the Templates with CSVi before i have deinstalled it, and then make a new install of CSVi and import the templates again on the SAME site.[/quote]What is the difference then? I need you to explain me what is different, not just tell me "It's different". It has to be CSVI6 to CSVI6 because CSVI5 to CSVI6 won't work. [quote]I must do a first run to import all parent products and then again for the child products[/quote]There is no need to do that, you can put all the parent and child products in one file. As long as you make sure the parents come before the children. It's biology ;) [quote]but i notice no difference with the setting yes or no[/quote]If you mean the Force stockable parent update, this is no longer used because VirtueMart removed the stockable variants option. [quote]but for beginners like me very difficult to use it.[/quote]Whether something is difficult or easy is very subjective of course. I do agree that starting with CSVI and you have no knowledge there is a learning curve. We don't have video tutorials but we have written tutorials with screenshots. Of course the forum if you have any questions.

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Hi Tharuna, it doesn't work. I imported a few products, just around 40 rows of the file I sent, but I still cannot see any dropdown list in the product detail. I see again the difference mentioned in my last post, between two kind of parents. I attach the log file of that import. Then, I tried to do the following. I first create a product manually, creating father and one son. Then I see the dropdown lists in frontend. After that, I tried to export all the products: I noticed some differences between the ones imported and the one created. Could this help understanding where's my problem? Regards

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Hoi Roland, Het gaat om een mail die de klant verteld dat de Ideal betaling is voldaan. Ik weet niet wat daar normaal inhoudelijk in staat. Ik weet alleen dat de klant mailtjes kreeg met als onderwerp "Payment Comfirm". Deze mails komen nu dus niet meer. Dit is wat ik zie in één van de logs: [2019-09-17 12:44:03] Currency: EUR [2019-09-17 12:45:39] Process customer directly [2019-09-17 12:45:39] User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0 [2019-09-17 12:45:39] Query string: status=success&logid=3483 [2019-09-17 12:45:39] User Guest is calling. [2019-09-17 12:45:39] Going to sleep [2019-09-17 12:45:42] Waking up [2019-09-17 12:45:42] Result: [2019-09-17 12:45:42] Is transaction processed: No [2019-09-17 12:45:42] Redirect to unknown status page: /component/jdidealgateway/?view=status

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Understand. This is what I was saying. I did remove the "Don't Use" option. Saved and "when I re-edited the template however, 'Don't Include' was added back automatically". I tried saving a few times with the same result. I tried making changes to other fields eg. payment method and this saved as expected. If I go to the back end (database) and edit the settings field of the specific template from "ordershipment":["","6"] to "ordershipment":["6"], then it filters as expected. Thus to my original point that the option is not saving the selection properly. Note: If I change the value in the database, then edit from the admin backend interface (ie normal interface), the Don't Use option does not return. If I remove all other values, save and re-edit Don't Use returns (as expected). But if I then add shipment methods and remove Don't Use, then when saving it comes back ie back to the original problem. Note: I tried on both FF and Chrome to see if there was a difference and none. Saving with both browsers, the save put "Don't Use" back in.

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Hi there, I'm running CSVI Pro 7.6.2 on VirtueMart 3.2.14 I am having a difficult time importing Multi Variant Products onto my site. I think I have followed the guide correctly and I am using 2 different CSV imports, 1 for parents, 1 for children. The products and all of their fields seem to import correctly and they are labelled correctly in the Multi Variant Custom Field with the correct ramifications . The issue is with the Child Products, they are imported as a child product of their parent and are shown in the Custom Field but the ramifications are not applied. I could go through and do this manually but this would take weeks and weeks as there are more than 500,000 products. I have attached screenshots below with my configuration, CSVs and what the ramifications look like after I complete the import. Logs show no errors at all. They all look like as follows: 277 Updated Success Product language updated 278 Updated Success Product updated Any help with this would be much appreciated! [attachment]Child Product.PNG[/attachment] [attachment]Parent Product.PNG[/attachment] [attachment]Multi Variant Custom Field.PNG[/attachment] [attachment]Import results.PNG[/attachment]

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Hello, [quote]It looks like you are going to import 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) at once.[/quote] That is correct. [quote]However, the excel file contains data row by row. Do you import these code by uploading an xls file? Or maybe I should call this JSON from somewhere else?[/quote] The JSON data will be in the xls file you import. [quote]Can you provide an excel screen on these content? [/quote] See the attached screenshot. [quote]I just find that CAVI Field name does not have repeatable custom fields in the drop-down list. So I can't assign it to one of my excel columns.[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check. [quote]If you can record a video on how to do it, it will be super helpful. Thank you.[/quote] You would need an active subscription to get this extensive support. Right now we are limited with our support as the post is in pre-sale questions category.

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Hello, There is no specific documentation about Skip field but i will write to you on how to use it. 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url add Skip template field. You can add this field multiple times. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. If you have any problem, post the template XML so i can check. To get your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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We have a client who, for various reasons, needs two copies of their website (or more specifically their J2Store): one local version which runs on a computer in their physical store, and one live version which can be accessed over the internet. New products will only be added to the local version, but both versions should be able to independently process sales. The synchronization should happen automatically. I think the synchronization problem splits into two subproblems: 1) Transfer new products: how do we transfer the new products from the local site to the live site, preferably without altering the state of any other product? 2) Synchronizing sales and inventory: how can we make sure that both websites have accurate records of sale and consistent inventories? I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click). Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?

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Hello, [quote]I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click).[/quote] You can set the Export file of your local site to be saved on FTP of live server and import the file on live server from the placed location. That is fine but i am wondering how to differentiate the new products in local site so the export file has been created based on that. We do not have any such option to export products since last transfer. [quote]Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?[/quote] With J2Store Order export there is an option of exporting orders from Last run. You can find this option in your export template under Options tab and under Date range field. This option will export orders which have not been included in your last export and are new. You can use this state in both of your sites and export files and import them. Let me know if this solutions helps.

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[quote]I do not need a field called Size? for the initial upload?[/quote]No need for the initial upload although you could have it but CSVI may report it as unsupported because it doesn't know about it's existence yet. I could check if I can improve the import routine to add the multi variant fields to the available fields list immediately as the parents should always be before the children. I would keep it in 1 template and just run it twice unless you are more comfortable with 2 templates of course. [quote] but feeling a bit confused (doesn't take much) :huh:[/quote]This weather is already frying our brains :silly:

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Hello, Sorry, is VM 1.1.9 :-). About the "[b]payement_element"[/b] I thinked the equivalent name in CSVI of VM 1.1.9 was [b]"payment_method_name"[/b] because in a tutorial describe this field as "the name of the payment method". Now, I will search the other name field. I try the import the orders because with the Analize seem ok, and really the import almost runs! But after do it I see two problems. 1- The status order is no imported right. All orders are "Pendiente" (Pending). 2- Appears an alert like this: (Also I adjoint an image) "A script on this page may be busy, or may have stopped responding. You can stop the script now, open it in the debugger, or let it continue its execution. Script: http://www.[color=#008800]mydomine.es/subdomine[/color]/media/jui/js/jquery.min.js:4" I try to delete all orders but I can't because the page returns back after I click on "Delete" and no delete the orders. I wish delete the orders to study better the problem and will try again to import them. How I can delete them? Thanks and kind regards

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Hello, [quote]is very rude. I have two licenses with you and I deserve a little bit of supported answers to my questions when I have difficulty to understand your way of program thinking.[/quote] The intention here is not to be rude but to confirm from you that my explanation was clear enough or if i should clarify with more examples. Not sure how it sounded rude for you:D [quote]Second: How can I prevent CSVI to create the new SKU from file and just update the existing ones in the database? [/quote] In that case, the setting of Skip New items to yes is correct. If you see the message "not added because ignore non-existing items enabled" for a row you can ignore it because it is RO CSVI which is ignoring the new record. To just update the existing prices in database you need to add few more needed fields to your price import. I have explained about these needed fields in my previous post. You can also check the document i linked earlier. Let me know if you need any more help.

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Hello, You can use field mapper but it is not required as you can add the fields yourself as well on the Template Fields page. This is generally the place to manage your template fields as well. The problem is your file, this has been saved with a BOM, or in other words as UTF-8Y. This causes the field mapper not being able to read the file correctly. So, the solution here is to save the file as UTF-8. We have this explained in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial. Just another idea, since you are exporting from HikaShop, you can already set the fieldnames to the VirtueMart needed fieldnames in your export template. You can do this by going to Template Fields and select the export template. Edit a field and set the [b]Column header[/b] to the CSVI fieldname. The exported file will then have the correct fieldnames. You can then simply import it by setting your import template to [b]Use column headers for configuration[/b] and you don't need to setup any fields anymore.

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Hi there, I am trying to export virtuemart orders based on product category(s) and this option does not seem available under the VM export order or order advanced templates. Fortunately / unfortunately, I have too many products with similar names for the product search to narrow down the products I want. Even if this was possible, there would be too many products in the select box to ensure I had actually selected all that I require (around 50-60). Other filters such as shipping method, payment method, etc. are all the same and thus based on the available options I do not see how I can, from a practical point of view, select the require orders. a) Is my understand above correct ie there is no current option to select orders by product category b) Assuming the above is true, I then assume I need to override using https://www.csvimproved.com/support/questions-and-answers/858-override-import-export-routines Should I do this and get it working, would you be happy to include the option to select / filter by category into your code so I do not need to override ie I provide my patch to you Thanks

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Hello, [quote]I made an export template for J2Store called "J2Store Complete Export" with the operation set to Product, and I added all available fields to Group fields (except for download fields because we don't need them) and added all these fields to Templates -> Template fields using Quick Add.[/quote] Do you need all the fields on your export? It is recommended to add only the needed fields and not just all the fields. [quote]Then I made a copy of the website (including the template I made) and moved it to a different server. On this new site I made a duplicate of the export template and switched it to an import template called "J2Store Complete Import", where the operation is still Product (I get the impression this will guarantee my new import template has the same fields as my export template).[/quote] Not all the fields on export are supported by import. The [b]custom[/b] field is RO CSVI core field and used only for export. The other two fields [b]on_hold[/b] and [b]product_attributes[/b] are fields of #__j2store_productquantities table and are supported only in export. That is reason you are seeing unsupported fields on import. [quote]On the target site I deleted all the content and wanted to restore it with an import. I found that the J2Store import wasn't doing anything.[/quote] Can you post the debug log of your import to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document. [quote]Then I tried moving a new product, and here I can't get it to work at all. I created a new J2Store product on the source site, and set its image to be an image that exists on both servers. The Joomla Content export correctly transfers the com_content information so that it makes a new article with the right name and basic information, but I haven't been able to transfer it to the target site as a J2Store product, getting the same errors as above. What could I be doing wrong?[/quote] We would need to see your debug log of J2Store import to say what has gone wrong with your import. Also post a copy of your import template, To get a copy of your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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I have a template which loads an XML file from the server which is generated by an other process before the import. The XML is processed via a hourly cron job. I can't set fixed field list in the CSVI template because of the export process so I set "Use file for configuration" in the template settings. Everything is fine, the process uploads/updates the products, but I have a bit problem with the multi variant fields. I set product_parent_sku which is fine but I can't assign multi variant fields. I read the documentation and tried to implement to XML. I have 3 types of products: parent, child and solo which hasn't any parents or children. I have 3 XML fields: multi_variant_title, multi_variant_fields, and dummy_field. If the product is a solo product all of these fields are empty. If it's a parent, the fields are like this: Size dummy_field If it's a child, the fields are like this: M The process does the import, adds the custom but it doesn't use 'custom label' ramification and the values are the product names. I need to set product sizes as variant values. I attached the XML, the log and a screenshot from VirtueMart. Versions: Joomla - 3.5.1 VirtueMart - 3.0.14 CSVI Pro - 6.5.6 CSVI Pro VM addon - 6.5.6.1 PHP: 5.6.16

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Sorry for the absence, I will be answering much quicker from here on out. I have attached 3 logs, from what I can tell the only thing that happens is a cleanup of old log files on the date the trigger is called from the mass-action. You were right that I did not have the template enabled for front-end/cron. That being said, can I not have multiple templates enabled for HikaShop export? I imagine I could make changes to the plugin and install as a secondary or tertiary etc. if needed, but is this the only way so far? If I am going to modify the export plugin I may as well ad support for multiple exports from the same plugin at that point eh? Getting back on track, lemme know if the logs mean anything significant to you, but I couldn't find anything particularly useful for my situation. Also, can I set this up to trigger only when an order has been set to confirmed by the payment plugin for HikaShop instead of when an order is first created? Or even better, when an order is changed to confirmed both manually and when an APN is received.

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Hello, [quote]So, after everything set up new, I was able to import the pictures, but there is another unexpected problem. (probably just a setup) After importing product_sku and file_url the path to the pictures are left out and only the image name was entered. How do I tell CSVI to add images/stories/virtuemart/product/ in front of the image name?[/quote] By default CSVI looks for images in images/stories/virtuemart/product/ path and adds the same to the images on import. That did not happen in your case. Can you send us your latest debug log, sample of your import file and import template XML to check? To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your import template and download the XML file. Post the XML file. [quote]Also, at the same file, how do I import "Displayed image subtitle" and "Image Alt-TextImage Alt-Text"? [/quote] To import "Displayed image subtitle" you need to use [b]file_description[/b] field and for "Image Alt-TextImage Alt-Text" use [b]file_meta[/b] field in your import.

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Hello, [quote]I want to use CSVI so that members, without logging in, can add several items from a spreadsheet and send me a file, to avoid a difficult entry via the front-end How to have a simple input for the user (example separation by a special character "#" whatever the type of custom field: select, box, radio button ... CSVI recognizing the custom field to generate the right code![/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#introduction]Joomla import and export tabs[/url] in the document and in [b]Further reading[/b] section on how to import and export custom field with Joomla articles. [quote]Ah it's a repeatable field! But later I will probably replace it with a child custom field (Joomla 4 version) Can I have the documentation to do something simple for the novice member?[/quote] As of now we do not have support for exporting Joomla repeatable custom fields in a simpler way. The format you have pasted is how it is stored in database and that is what is exported. We are having this feature in our todo list and will be including it in our future version.

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Hello, [quote]Thank you so much. Order status is working ok, but shipment and payment information is still missing[/quote] You don't need virtuemart_paymentmethod_id and virtuemart_shipmentmethod_id in your import file. Just import payment_element and shipment_element and CSVI will automatically update the equivalent ids of these payment_element and shipment_element. [quote]Thanks for the patch but the website I'm exporting from is using Joomla 2.5 and CSVI free. Target website is using CVSI 7.3.0. How can I do this then?[/quote] We don't support CSVI free version. What you can do is when you are creating orders you can retain the same order id as in your VM 2 database. Add virtuemart_order_id to your order export in VM 2 site and in your new site where you are doing order import, in your import template on Option tab set Keep Order ID to Yes. CSVI will create orders with same id as in your import file. Now in your order items export you can add field virtuemart_order_id instead of order_number and import it in your new site. Since the order id is same as your old database linking your order items will be done to the same order id. Hope it is clear.

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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We have identified the problem - it is a cross between code & data. Both are correct and both are incorrect. The query in the model for csvivirtuemartordershipment.php is different than that of csvivirtuemartorderpayment.php which is partly why I could not replicate the problem with that field: [ul] [li]orderpayment method selection takes the values from the payments table where as ordershipment method selection takes the values from the orders themselves and joins with the shippingmethods_en_GB to arrive at the method_name[/li] [li][b][color=#0044ff]if there are orders (virtuemart_orders) where the shippingmethod_id is not in shippingmethods_en_GB[ then a blank / space option (Don't Use) is written to the csvi_template.setting along with any selected successfully shippingmethods[/color][/b][/li] [/ul] Why a data issue? - because there should be shippingmethods that correspond with those shippingmethod_ids written to virtuemart_orders Why not data (ie code)? - it is not illogical that a shippingmethod could be removed. virtuemart allows it and thus it could easily happen - even if there are orders without corresponding shippingmethods, a blank value should not be written as the user has deselected that option My two cents Assuming that the code remains as is, what is the logic of the joins? Ie why not just return the list of shippingmethods from the shippingmethods_en_GB table since, if there are virtuemart_orders records that do not have a corresponding shippingmethod, the query returns a blank and those specific orders would not get written to the report (I assume) - I have not tested this part but it is logical since there is no corresponding shippingmethod to select.

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Hello Rudolf, In case you are unsure what you should put in the file, it is a good idea to manually create 1 product with the settings you want and export that product so you have a good template to fill further. We also have the [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]Stockable Variants import[/url] tutorial and the [url=https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart]Custom Fields for All for VirtueMart[/url]. The parents and children can be in 1 file as long as the parent is first and then the children in your file. The file may become a little complicated because of the many settings but I think if you start with something simple, like only 1 option and then extend it or as I said earlier, create it manually you will get a better idea on how it works. This should help you get better insight into the final file. If you want us to check a sample file, feel free to post it. Do provide a clear description of what the file is supposed to achieve, that will help us to check it.

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Hello, [quote]I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result.[/quote] You did not include your import debug log to check what has gone wrong. Please send it to check what has happened with your import. [quote]1. I build CF4ALLParent (which represent "type of material";) according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). [/quote] This looks correct. [quote]2. I build CF4ALL (which represent "material";) according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image)[/quote] This also looks correct. [quote]I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template.[/quote] You are not seeing that field in export template because we did not add support for it. For now we have added support for dependentcustomfieldsforall only for import. [quote]5. When I run the export I get the dcf4all.csv which is missing things, like the field values. [/quote] Again you are seeing empty values because of no support for dependentcustomfieldsforall on export. Send me your debug log and let us find why your import is not working.

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Hi, I want to move all the orders and customers from the old database (Joomla 2.5.27 - V 2.0.26d) to the new (J 3.4.1 - V 3.0.9) / CSV Improved Pro 5.21.2 I think the old store base (V 2.0.26d) upgraded to the new VirtueMart (3.0.9) and then start exports. Maybe it will benefit the entire process. I know that for contracts necessary to export / import these fields - http://www.csvimproved.com/en/support/import/203-virtuemart/943-import-virtuemart-2-orders [ul] [li]order_number[/li] [li]email[/li] [li]user_currency[/li] [li]payment_element[/li] [li]shipment_element[/li] [li]order_total[/li] [li]order_subtotal[/li] [li]order_tax[/li] [li]order_status_name[/li] [/ul] I do not know what it's like for clients. I would like them to export and import, so that they can log on to your old logins and check your order history. I would like to transfer all the datas of customers in this field. In addition to the standard fields, added field NIP (tax ID). I understand that you should not use any fields that contain ID. I understand that for order items do not need to have the same product ID in the old and new base, enough to be the same SKU. The same goes for information about shipping and payment, just the same name? Please help with this process, because it's difficult.

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I also just checked my db to be sure maybe a setting wasn't hung there forcing it to use order_id. "category_separator":"\/", "splitorderline":"0", "ordernostart":"", "ordernoend":"", "orderlist":"", "orderdaterange":"lastrun", "orderdatestart":"", "orderdateend":"", "ordermdatestart":"", "ordermdateend":"", "orderstatus":["confirmed"],"orderpayment":["1"],"ordermanufacturer":["none"],"ordercategory":["none"],"ordercurrency":[""],"orderpricestart":"", "orderpriceend":"", "orderuser":[""],"orderproduct":[""],"groupbyfields":"{\"name\":[]}", "sortfields":"", "use_system_limits":"0", "max_execution_time":"", "memory_limit":"", "csvi_template_id":2,"tags":null} Any ideas as to why my orders are not being exported? Like I said, when I run the export manually it will do it correctly, but when triggered by the mass-action it does not. After looking at the documentation it seems there may be a way to trigger the export after all. It is not really how I want things to work, but it may solve both issues at once.... I still would want to find a way to get this mass-action triggering my exports in other words. I can use the export URL as the redirect for when a user completes a payment. In theory the user will be redirected to the export URL when they finish up with PayPal triggering the export at which point would also include their own order as it would be then set to completed as well. Thoughts? I don't really like putting work arounds in place rather than using intended functionality though.

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Hello Emanuele Coluccini, [quote]I sent you the file hikashop.txt to make you understand what fields I use[/quote] Your fields are fine but you need to match them to the field names in RO CSVI to import. I have given the names of few fields in CSVI which you need to match and for few fields i need your explanation so i can tell you the matching field. categories >> category_path images >> file_path link_product >> Is this field to import related products? availability >> is this quantity of the product? [quote]for example: women>shoes>sneakers. Other suppliers may have: women-apparel-clothing I wanted to ask you, if with CSVI it is possible with only field (categories) to insert the products in the right categories of my tree,[/quote] Yes you can insert products into right categories by using category_path field. You just need to match your categories field to category_path in CSVI. Also your categories seem to have different category separators. You need to set this category separator according to your supplier file. To do that in your import template settings on Option tab set Category separator field to either > or - or as per the import file. [quote]and if by chance the categories not exist, it automatically creates them[/quote] Yes, CSVI creates the categories which do not exist.

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Hello, [quote]1/I have therefore removed the fields that the beginner does not need to know (category, alias, state ...) to have the least fields to fill. How to do in this case?[/quote] The needed fields in Joomla content import are title or alias, catid or category_path. You need to have any one of these or fields in your file. That is the least fields to fill. [quote]2 / for the moment, there is only one language, but the site will be multilingual later. How to insert the language value automatically without also asking the beginner ?[/quote] Language value can be inserted using [b]language[/b] field in your import file. For having french language you can use value fr-FR for this field. It cannot be automatic as RO CSVI does not know which value user wants to insert. Only thing which is automatic is that if there is no language set, default of all is inserted. [quote]3 / field values ​​check box (or multiple select) You're right, it's in other tests. Similar example, by doing an export to see what you generated, I saw in the export file the values ​​(eg "S | B";) and not the terms "small", "large" I would like that by typing "big" in the table, the entry in the database is "B".[/quote] Do you want to export "big" in your export file instead of B which is the value in database?

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Hello, The fields custom_disabler or custom_override is to disable or override the parent product values. You do not have a parent product set for your product in your import file for the disabler to use the parent product id and so it is not working. You need to have a parent and child product pair in your import to see the custom_disabler working.

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Hello Roland, It's really tricky, i know, i couldn't find it also until vm team told me. :blink: Check the screenshot. The "Please Select" is highlighted on the parent product (note that the parent product is greyed) In short, there are two possibilities: 1. "Please Select" is selected (i.e. no value is set) -> Parent IS NOT displayable/orderable. 2. Any other value is selected -> Parent IS displayable/orderable. So basically if you don't set a value for the parent, it is simply not shown. So it is important for CSVI to support blank values for the parent. Hope it is clear now ;) Rgrds, Chris

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Hello, [quote]The import is run again and I have attached the logfile. I have some questions according importing: - do I need the parent product present before the import? -> After several import-settings atemps with no luck I made a parent article before importing the child products. I assigned customfields to the parent and set the parent product to be ordered. After the parent product in place I did run a new import trough csvi : The child products are combined with the parent now. But no customfields in place. [/quote] No, you don't need to create parent product before the import. If the values in your import file are set correct, CSVI will create the parent product. Did you make the changes to your import file as i said in my previous post? The debug log attached shows that you still have product_parent_sku value for parent product. Can you run the modified import file attached with this post? Check if the parent product has been created on import. [quote]Is it not possible then to import a products-list, containing parent-product and child- products in once? I have a file with 5 product-sku , same artikel but different sizes. I assign one article ( example size S) as parent and the other sizes as child products. That is correct??[/quote] Yes thats correct, for child products you should set product_parent_sku field with SKU of the parent product. In your case SKU of example size S to the child products. Hope it is clear. [attachment]Test-customfields.csv[/attachment]

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Hello, You can do that by importing both the parent and child product with the fields product_sku and product_parent_sku. On the parent you leave the product_parent_sku empty and for the child you set the product_parent_sku field to the value of the parent SKU. This will simply link them as parent/child, it doesn't set any other options though. Just so you know :)

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Hello, You need to set category_path field for parent product and leave this category_path field empty for child products. This way child products will use the category of parent and will show under parent product on front end.

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Hello Chris, [quote]What worked: - Produced a list of orders included the "shipping name" (not really see below) (I don't see how you linked to the shipping_en_GB table as it is not in the SQL query - maybe coded?)[/quote] Yes the code has been set to take the default language and so the right tables can be used. [quote]- Could select the shipping name from the list under options[/quote] Glad that it worked. [quote]What did not work - The report did not filter [/quote] Your debug log says that you didnot set any shipment filter and so report did not filter. [quote]- The SQL Query did not include a Where clause for the shipping name select. This may be because the next line - I noticed that the selected shipping method was saved (under options) when I re-edited the template however, "Do Not Include" was added back automatically. Therefore there was my chosen shipping name + Do Not Include. Perhaps this affected the SQL Query? Whereas when I edited the Payment Methods option the Do Not Include option did not come back. [/quote] You need to remove this Don't use option. I see that you have that set with the shipment filter and so records didnot filter. Try removing Don't use option and export again. [quote]- The produced report displayed the shipping_desc and not the shipping_name.[/quote] This cannot be possible as your debug log says that you have added shipment_name field and not shipment_desc.

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Thanks Roland, They couldn't spot fatal errors in the log, but here is the error log itself. It doesn't look too helpful too me - is it useful for you? [04-May-2016 08:22:01 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:11:53 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:15:05 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:15:17 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:31:32 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:31:36 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:32:08 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:13:51 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:14:16 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:38 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:39 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:47 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:53 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:57 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 08:23:54 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [06-May-2016 08:23:54 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:02 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:02 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:15 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:15 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:24 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:24 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:26 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:26 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833

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Hello Tharuna, The import is run again and I have attached the logfile. I have some questions according importing: - do I need the parent product present [u]before the[/u] import? -> After several import-settings atemps with no luck I made a parent article before importing the child products. I assigned customfields to the parent and [u]set the parent product to be ordered. [/u] After the parent product in place I did run a new import trough csvi : The child products are combined with the parent now. But no customfields in place. Hope that makes sence ?? :-) [attachment]com_csvi.log.38.zip[/attachment]

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Hi Roland, Hope you are well! A small tip update on the multivariants, maybe not so obvious: Multivariants support the Parent Displayable/Orderable or not feature. See attached screenshot. When you go to your multivariant list, the first item in the table is the parent. You can set it either with a 'Please Select' option, or predefine a selection. If you predefine all fields then you will have displayed parent, parent orderable etc, otherwise it will not appear at all. In your tutorial, you imply the Parent Displayable/Orderable setting because for your parent product SHIRT-S-GREEN you set the Size and Color fields. Maybe it's good to clarify that ;) Now, i'm not sure if CSVI accepts the fields Size and Color to be empty for the parent product, need to check! Rgrds, Chris

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I saw that it is possible to select the parent SKU for a product. I would like the same functionality for the parent price. I have a lot of child products that take the price from the parent product, their own price field is empty. Is there a way to do this in CSVI?

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Hello, Can you give me an example of parent product with price? This is because i see that in your data there are few parent products having price set and for the parent products which has no price then product_price will be 0 and salesprice field will be empty in export.

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Maybe it is not usefull to add a the parent option?.. can I use directly the parent sku without generatin a child product?

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Hi, I have a webshop with parent and child items. All parent items have a custom field (string) with the purchase price for the product. When I export my VM products, the value of the field is only shown for the parent item, not for the children. How do I get the value of the parent item to propagate to the child items? My config: CSVI pro 6.4.3, Joomla 3.4.8 and VM 3.0.12

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Hello, That is normal because the child is usually a variation of the parent but the price is the same. So if the child has no price, the price of the parent is taken.

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Hi Roland we have a new a little bit complicated eshop with parent / child products and with customfields for all and stockhandle customfields and multiple prices by pieces. A. Products with colors 1 parent / 5 child products http://archivbox.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=43&virtuemart_category_id=1 B. Products with material and dimensions 1 parent / 30 child products http://archivbox.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=93&virtuemart_category_id=21 So, first I created template for import categories import products without customfieds and info about parent / child import images fro products import multiple prices for products created parent manually created customfields manually created parent / child manually in administration Now I need creating template for customfileds for all stockhandle customfields parent / child I don't understand what have I creating first and how: import customfields or parent /child, because customfields from parent must be copy to child, isn't it? Can You helpd me pls? If You need admin login send me info pls. Thanks Rudolf

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Hello, [quote]How can i maintain Parent Child relationship in product level?[/quote]That depends on how you have setup the parent/children. In it's most basic form it is the product_sku and the product_parent_sku. The parent always comes first in the import file, followed by the children. The children have both the sku and parent SKU filled and the parent only the SKU. If you are using the Multi Variant field, have a look at the [url=http://www.csvimproved.com/it/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Multi Variant Custom Field[/url] tutorial.

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Hey Andy, So I have been looking into this issue but I don't see a reason why it would export the parent products. The debug log has no logging when it is processing parent products. What you need is version CSVI 6.6.2, CSVI VirtueMart 6.6.2 and the custom field patch. That should be enough to export your data. Now if you have parent products exported with that combo, we need to look at the why and if it happens for all parent products. A product with a value set for product_parent_id is always exported since that is a child product. If the parent value is 0, then CSVI checks if there is any plugin associated with the product. In case there are no plugins associated, the parent product is exported because it is a single product. In case there are any plugins associated with the product, CSVI checks if it is an orderable parent. The check is only done for multi-variant and generic child variants. Anything else the product is exported. The question now is, can we look at one parent product that is being exported and what are the properties of this product that may cause it to be exported.

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Hello, That are a lot of questions in a row :) Let me go through them one by one. [quote]If the value of column c are = to x then replace with y. It would be a conditional replacement.[/quote]You can use the multi-replace for this. You set up the rule with the [b]Find and Replace[/b], there you can set it should look for value x and if it matches replace the value x with your set value. Once the rule is saved, you can assign it to the field you want this to be processed on. [quote]Also is it possible to export the data to a custom table in the database if a certain criteria is met?[/quote]This is not possible, all data is exported into the selected destination(s) in the template. [quote]And is it possible to check the hikashop database for a key column, i.e. the product code, and if it finds the product code to skip import of that row?[/quote]You can set in your template the option [b]Overwrite existing data[/b] to No. This will skip any existing products. The comparison is done based on the product_code, as this is the unique identifier for a product. [quote]Can a rule be written based on the values of a column?[/quote]What is the rule supposed to do? All rules are applied to a column and work based on that. [quote]can a field be imported to more then on field in hikashop?[/quote]Yes, have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url]. This plugin is exactly for that purpose.

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Hello Jamie, You are looking at a child product, a child product would list the Multi variant of its parent and its own. Each child product is treated as a variant for parent product so you must be seeing all 4 values in the parent product, for this example parent product is 125rmgpcpsbew1. You can read through the Multi variant document on VirtueMart site [url=https://docs.virtuemart.net/tutorials/product-creation/221-multivariant.html]here[/url].

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Hello, [quote]Category: set to one category Parent products only: No / Child Products only: No Exports just parent products of the given category[/quote] This scenario works for me but not sure why it is not working for you, Is it possible for you to send me your VirtueMart product and category tables mysql dump to check? You can email it to me at tharuna@csvimproved.com. [quote]Category: set to one category Parent products only: Yes Child Products only: Yes Exports just parent products of the given category[/quote] That is correct, since parent products filter is set to Yes, it would export only parent products. [quote]Category: Don't use Parent products only: No Child Products only: No Here it works. Parent and child products are exported. But it does not really help me because I just need the products(parent and childs) of one category.[/quote] This is also correct. This is when no filters are set, it would export all the products. [quote]What I need is all products(parent and children) of one category. I think I tried almost all combinations of options, and I can't find a way to do this. Is it a bug? Or is it with the current version of CSVI not possible? For now I found following manual workaround. I made an SQL Query directly to the database to get all products an children sku's for a category. Then i use the option "Product SKU Filter" to export the products(parent and children). It works but it is not a really practical solution and I can't automate it. [/quote] I would like to check your data in your database tables so to say why it is not working and to help you here.

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Hello, In your export template settings on Options tab, you have set filter Parent products only to No and Child products only to Yes. This is exporting only the child products in the category and not the parent products. Change the filter Parent products only to Yes and try the export. See if you get all the products then.

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Hello, [quote]...how itis possible.. the parent sku is indicated on the import....[/quote] Let me explain what is happening right now so you understand why the product and child variants are not linked in your case. If you see the example in the tutorial, the parent product is the first row and it is a product itself. When import happens there is an entry which happens in VirtueMart product custom fields database table for this parent product and when the next rows (child product) is imported with the product_parent_sku, the value of this child product is collected and at the end the custom_params field for the parent product row is updated with collected value. This process happens hand to hand when the products are all in one import file. Since you have them in two different files for parent and child, this process of collecting and updating parent row does not happen. [quote]Is there any wayto use a custom rule to do that?[/quote] There are no rules in CSVI to combine two files. [quote]... "CLI script"?[/quote] I meant Command Line Interface script to append two files as you mentioned that these files are to be imported using cron jobs. [quote]if I'm able to persuade my cliento to realize a single file with all the duplicated data but no parent sku it is possibletoimport any row adding the size field ? (I cannot have realized a file with the parent and the childrens together as in the tutorial)[/quote] My explanation above is clear to understand that why the import file needs both parent row and child row with parent product sku so they are linked during import.

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Hello, I can see the issue you are saying on product details page on front end. Since a child product is derived from a parent product it will have all of its parent's characteristics. So when you are importing custom field for both parent as well as child, you are seeing the first dropdown of parent and the second one of the child product. To avoid this you can import custom fields only for a parent product and leave them empty for a child product. Attached is the modified import file i used to run the import here. Try import with this modified file and let me know on how it goes. [attachment]Prodotti-custom_disabler_on_new.csv[/attachment]

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Hello, You should be able to filter the logs on [b]Skipped[/b], so you can see which rows were skipped. That should give you an indication of which exact products were skipped. [quote]and also some of the failure messages I'm getting. The failure messages about image paths seem to be because the file path has a "...//..." in it, and I'm not sure where to fix that. [/quote]Actually the double / is not a problem, this is still treated as on. The main question is, does the image exist in the location shown in the log? When I look at an earlier debug log you posted, images are found and processed. [quote]The SKU of the product I'm trying to transfer is 134513 (on these two sites we have a language override so instead of "SKU" it reads "VW#", I'm not sure if that effects the CSVI component). [/quote]In your template it is set to use the [b]sku[/b] field as unique identifier. If RO CSVI should use the [b]VW#[/b] field, then that should be changed unless you have mapped the VW# field to the SKU field. [quote]It exists on the site I'm exporting from, but I can't get my other site to import it, not even with the Example Content Export/Import.[/quote]If things don't work we really need the actual debug log of the import and the file or sample of the file imported. To make it real easy, you could just do that one product and we can see where things need to be fine-tuned.

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Hello Pio, [quote]If I do not have to touch the fields that end with _id, how can I import parent and child products?[/quote] You should use [b]product_parent_sku[/b] field with SKU of the parent product and not product_parent_id field. CSVI uses SKU field to get the _id of both child and parent products.

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Hello. I am trying to import a new parent with child, in which the parent has the custom field of Generic Child Variant. I have been able to setup both parent and child using the attached import but have not been able to get the custom field to set properly. I haven't done parent/child imports since VM 1x so not sure what is required to get this imported correctly in VM 3x. Any help would be most appreciated. Thank you!

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Hi Tharuna, Please see attached (parent) - it actually seems to looks ok to me in there. Kind Regards Colin [attachment]parent-product-custom-fields-20170707.jpg[/attachment]

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The availability in the parent product is set to never (this must be the default on import) The parent is not an orderable product. Is there a way to not allow the parent product to be ordered, but show the total of stock from all child products? As for the Cart Input option, it isn't clear on the tutorial that both have to be enabled?? The drop box has appeared now though. Thank you. Regards Donna

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Hello Pio, You have set category 'Berretto Tessuto' to the child products in your import and so they are displayed on the frontend. You need to set category only to the parent product so child products uses the category of parent. Try the import with removing category for child products and you should be seeing parent product on frontend with Taglia select option.

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[quote]I saw that it is possible to select the parent SKU for a product.[/quote]I am not sure what you are talking about. [quote]I have a lot of child products that take the price from the parent product, their own price field is empty. Is there a way to do this in CSVI? [/quote]CSVI already exports the parent price if the child product has no price of it's own.

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No for me it does not work, maybe I'm doing something else wrong. However, I tried following settings [table] [tr] [td] Category: [b]set to one category[/b] Parent products only: [b]No[/b] / Child Products only: [b]No[/b] [/td] [td] Exports just parent products of the given category [/td] [/tr] [tr] [td] Category: [b]set to one category[/b] Parent products only: [b]Yes[/b] Child Products only: [b]Yes[/b] [/td] [td] Exports just parent products of the given category [/td] [/tr] [tr] [td] Category: [b]Don't use[/b] Parent products only: [b]No[/b] Child Products only: [b]No[/b] [/td] [td] Here it works. Parent and child products are exported. But it does not really help me because I just need the products(parent and childs) of one category. [/td] [/tr] [/table] What I need is all products(parent and children) of one category. I think I tried almost all combinations of options, and I can't find a way to do this. Is it a bug? Or is it with the current version of CSVI not possible? For now I found following manual workaround. I made an SQL Query directly to the database to get all products an children sku's for a category. Then i use the option "Product SKU Filter" to export the products(parent and children). It works but it is not a really practical solution and I can't automate it.

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Hello, The problem is with your import file, you have 151-0404032-5400 for parent_product_sku field for parent product. This should be empty since it itself is a parent product. Do the change and run the import.

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Hello, I uploaded an old copy of the site database, because I did not activate the "Enable logging" option, so I did not generate the log file. I have corrected the template configurations, and in the template for the import, I entered "product_sku" in the "Import based on" option. I have to import parent products and child products (sizes). The "virtuemart_product_id" field is used to let me know the id of the parent product and to associate it with the child product. For example, if I have to import the parent product with product_sku "PIO659" and 6 sizes (in Italian "Size") I have to enter the id of the parent product in the "product_parent_id" field (see attachment). [attachment]product.csv[/attachment] If I do not have to touch the fields that end with _id, how can I import parent and child products? Thanks Pio

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I am running a basic export to get a CSV file with my current Virtuemart products. "product_sku","product_parent_sku","product_name" When this exports, if a product has 4 children. I am getting an export showing the parent 4 times and then the 4 children products - [i]See screenshot[/i] Is there a setting I may have missed to only show the parent product once? Also is there anything I can do within the export to only export those products that have a parent/child. So that the export ignores all products that are parent only? Thanks, Andy

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Hello, The duplicates you are saying about custom fields is actually not duplicates but that is the basic working of VirtueMart. For a child product, there are two custom fields. One that comes from the parent and the other is its own. The custom field that has options of o and d with check boxes is for the parent product. Where d means deactivate or disable, when this checkbox is checked the parent value is not used on the child product. If o is checked which means override, the parent value will override the child product value.The other custom field without any of these checkboxes are the actual custom field of child product.

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Hello, [quote]Here is the debug in 1 of the examples I'm testing. categorie_path I put ressources/sites-web in "default value"[/quote] Thank you for posting the debug log. I guess you have set the category_path in your template fields. Since you have set Use file for configuration as Yes in your import template on File tab, the headers from your import file are used and not from your template fields. So category_path value has not been imported. Set Use file for Configuration to No if you want to use your template fields as headers. But i notice an issue with your import, title or alias and catid or category_path are required fields for Joomla content import. CSVI should have thrown message "Missing required fields id or alias or title,catid or category_path" because your import file does not have category_path. That did not happen in your case and testing in local site i was able to reproduce the issue. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and test the import again. [quote]- category display?[/quote] Since the needed fields check is broken, you import ran and so categories are empty. [quote]- taking into account the language used?[/quote] By default language is set to all. You need to specify language using [b]language[/b] field in your import. [quote]the name of the terms rather than their value (example: man rather than "H";)[/quote] Can you give an example on this issue? I am not able to follow what the actual issue is.

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Hello, In your product export template settings on Options tab, set Parent products only and child products only filters to Yes and try the export. This should export you both parent and child products.

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Hello, Can you tell me how the parent and child products categories have anything to do with a mirror image? I am still not understanding the point of having parent and child in two different categories.

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Hello Andy, I finally got my mind put to this and I believe the attached patch works as expected. If you are exporting any product parent it will be exported unless it is either has a multi-variant or generic plugin linked. The multi-variant parent will only export if it matches the rules. The generic plugin will only export if the option is set for the parent to be orderable. Please give it a try and let know what you think.

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Hello, The only way to get child products to get parent product values is by setting override checkbox for each child product in Virtuemart products and in customfields tab. CSVI dont have the option of filling child with parent values.

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Hello, I have an issue with importing products with stockable variants issue. My CSV file seems to be created as in your tutorial but after import child products are not binded to parent correctly. There is 33 child products but in parent product there is only one: Villaport Type 1. Also Rozmiar and Kolor (Size and Color) fields are empty. I enclose CSVI log, parent product screen and my csv file. Thanks Tomasz.

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Hello Ralf, For the import you can use the fieldmapper to add all fields and match them to the fields in your import file. You can change the template to the export type and have all the fields there as well. For the export, you need to add them either one by one using the new button or multiple at once with the quick add. The reason I don't want to add an "Add all" button is mainly due to the huge increase in support tickets saying "It doesn't work". Users will add all fields, export the lot and import it back as such. That is simply not how things work. You need to be aware of what you import. You can't close your eyes and press the big red button and hope it all works out. :) If you need multiple templates with many fields, you only need to create one and from the templates list you can duplicate the template. This will also copy all fields linked to the template. An alternative option is to backup a template, this will give you an XML text file. Just copy paste the fields you want in there and then restore the template. There is another option, that is that you create an import of the type RO CSVI -> Custom table and import into the table [b]csvi_templatefields[/b]. This way you can even manage your fields in a spreadsheet for example. The 2 minimal fields you need for this are [b]csvi_template_id[/b] and [b]field_name[/b]. Insert or update is done based on the [b]csvi_templatefield_id[/b] field. So if you are looking to update entries either use that field or use the [b]field_name[/b] and in the template set the [b]Import based on[/b] to field_name.

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Hello, Something i wanted to ask, what is the use of having parent and child products in two different categories? As much as i know child products follow the category of parent so wanted to check how you use this setting.

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Not taken the field of parent. Field rinane empty.

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Hello Michele, You can import related categories by including the field related_products. This field you fill with the category paths you want to relate, so for example [b]parent/subcategory1|parent/subcategory2[/b] multiple categories are |-symbol separated.

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1. yes categorues was added. but i enter in category2 - child og parent category1, and category2 not child exist only one category -"maincategory1/childcategory2" - see photo parent category - top level!! it's not a child category!!! 5. thank you!

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In alternative the question is: if I'm able to persuade my cliento to realize a single file with all the duplicated data but no parent sku it is possibletoimport any row adding the size field ? (I cannot have realized a file with the parent and the childrens together as in the tutorial)

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Hello, There is no way CSVI can recognise if its a parent category or child category without category_path. You need to import parent and child category to have the path properly set in VirtueMart. If you know the parent categories, you can have them set in your import file manually before doing an import. I don't see any other way here. But again, can you send a sample import file to check?

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Hello, [quote]It would be normal to be ableto import a variant file once you have the parent present in the DB... Can you explain me better why the system is not able to do that? .. can it be an upgrade (amazon, ebay etc.. work in the same way: you can only import the variant data)[/quote] Variants are child products and child products are individual products by itself and you can always update the child product details using a different import file than the parent. But for updating multi variant data CSVI has a standard format to link parent and child product. [quote]Pleeese! can you solve the issue of attatcing a child to a parent? (if there is already a child for each parent the other would be imported in the second import?)[/quote] You are first user asking for this feature request if we get more of this request we will think of adding it to CSVI in our future versions.

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Right, ok, after rolling back to an earlier revision, i had not installed the plugin. ( I had forgotten to add it as a step in my changelog). So, with this in place, the products do appear in the custom fields in the parent product page, however do not show under the parent product in the front end, and the parent product shows out of stock even though there is stock available for the child products? I have attached screenshots of my Please Choose: and Options: custom fields.

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Hello Donna, [quote]So, with this in place, the products do appear in the custom fields in the parent product page, however do not show under the parent product in the front end,[/quote] I see in your screenshot for Please Choose: the cart input is set to No, try setting it to yes. [quote]and the parent product shows out of stock even though there is stock available for the child products?[/quote] Do you have date set in Availability Date field for product?

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exact. only the product parent has an assigned category

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I have resolved by seting Parent Product Orderable to No.

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Hello, Your screenshot shows that your import has gone good without any issues. You should be seeing all the variants for the parent product 125rmgpcpsbew1 on front end too. Do you have problem on front end for the parent product 125rmgpcpsbew1?

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Hello, [quote]I just can't see why all the products are showing and not just the parent.[/quote]The reason is because you assigned a category to the child products. Remove the category from the children and you won't see them. Only the parent will be shown with the options.

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Is it not possible then to import a products-list, containing parent-product and child- products in once? I have a file with 5 product-sku , same artikel but different sizes. I assign one article ( example size S) as parent and the other sizes as child products. That is correct??

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Hello, Looking at the screenshots the parent products are imported good, child products are also added and are linked to their respective parent, product stock is also updated. The only and the difficult issue i see now is that the multi variant field of child products VM-G-NUMERO-2P are not linked to the parent product and so the values are missing in VirtueMart product details page and on custom fields tab. That is because when you run the import of your second file with child products CSVI does not know who the parent is to link them. So the only option is to combine the both import files you having using CLI script before running the import. I cannot think of any other solution for this issue.

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Hello, [quote]1. Is the access level on the menu item used for cron set to Public?[/quote] Yes the access is set to public [quote]2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that? [/quote] In attachments. The lines with start and end time are manualy trigered frontend link, with correct import. The lines without end time are the wget trigered frontend links. ... [quote]The problem I think is that CSVI uses Javascript to run an import to circumvent any timeouts. This means it loads the page and then starts the import by means of Javascript calls. The Javascript doesn't get executed because of wget.[/quote]Yes it seems so. The email output has also this message in the component section ... [code type="markup"]The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.[/code] [quote]When you say, it doesn't work you need to explain in more detail what doesn't work because now it is just too little info. I looked at your changes in the file, they look OK to me.[/quote]I try to run the changed cron file as a php 7.2 script. I addet the path to the changed file, with hardcodet template_id, secret and key. After the cron is trigered, there are any new logs. The email uotput send only this ... [code type="markup"]Error: Failed to start application: Failed to start the sessionJob 'PHP_INI_SCAN_DIR=/usr/php72/lib/phpini-cli.d /usr/sbin/webcron /usr/php72/bin/php '/server/path/administrator/components/com_csvi/helper/cron2.php'' terminated (exit status: 1) (mailing output)[/code]

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Hello, [quote]For exporting only new items, I was wondering is it possible to give the From Date as an argument when using a template from the command line? If so then I could have a script which maintains a "last export" date and uses this date as an argument for a New Parts Export template. Or alternatively, Tharuna suggested a "since last run" option for J2Store Orders, could I also just use this option for products?[/quote] We do not have "Since last run" option in product export. That is only with order export template. What you can do is using from date and with some custom coding in J2Store Product export you can change the query to export the rows from the given date. You can then [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set this as an override for J2Store product export[/url]. [quote]As for the second problem, it does sound like there's no perfect solution. However, our client wants to use a Quickbooks extension to keep track of sales, so maybe if both websites are forwarding their data to the Quickbooks account, that could solve the issue of keeping sales in order. Then we still have to keep track of inventory, but there are actually only a few parts which have inventory enabled and the quantity is only ever either "1" or "0". Our idea is to have the client manually approve those orders, so that if they find a conflict on the two websites they can manually fix it. Do you see anything wrong with these strategies?[/quote] I don't know how Quickbooks extension works but the way you explain it seems like it is one place to keep all the sales from both your live and local sites and should have no conflicts with orders.

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Hello Chris, [quote]can we tell CSVI to take the parent pic if a child doesn't have any, just like VM3 does?[/quote]We can do almost anything ;) Not a bad idea to check the parent for an image, I have added it on the issue list.

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Google Merchant Center XML Export Question for Virtuemart. Joomla 3.5.1 VM3.0.16 CSVi 6.5.7 Nearly finished with this, but I have another question/problem :huh: We need to remove parent products from the export, where the parent product is set "Not Orderable". We have parent Products set up in most cases as a sort of placeholder for the children products. Running the export, exports all the "Not - Orderable" products, which causes problems when importing that to Google. Any ideas, solutions welcomed. Thanks, Andy

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Hello, [quote]A friend told me that I can eliminate the parent-child relationship by changing the database: Table: prefix_virtuemart_products Record: records of mutual parent-child products Field: product_parent_id To break the relationship, I have to set the product_parent_id field to 0.[/quote] Yes, you can manually run a query in your phpmyadmin and set all product_parent_id to 0. If you have a backup of your database then no harm in doing so. [quote]I want to know what do you recommend! I still try to import a new parent-child relationship to a product to another created for the test! Do you think is the best option before changing the Joomla DB?[/quote] You can do it both ways. First set all product_parent_id to 0 manually by running a query as said above and then import the fresh parent child relation else just do the import with new parent_parent_sku in your import file and the product will get updated to its new parent.

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Hello Andy, [quote]only export those products that have a parent/child[/quote]You want to export all products that are either parent or child and not the single products? If that is the case, then that is not possible. You can see the option Tharuna mentioned and click on the Help button, it will explain what it exports.

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Hello, Finally I can import prices :-) I adjoint a example of csv file that I used now. It runs ok. Maybe the problem before was that I used a lot of fields, I'm not sure... Now, they are only one think different thnat the original web in Joomla 1.5.26 with Virtuemart 1.1.9. In the original web they are a parent product and into it they are the clild products. For example, the parent prodyct and child product are the same name, only change the measures. Now, parent products and child products are imported as a independents products, the parent product is showing without price and the child products of it (the same product with different measures) I adjoint two images. ¿Is possible solve it or the difference is because now I use a responsive template and the old template was not responsive? Thanks for your help

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Hello Miller, [quote]you get two check box options for each child custom field "Disabler (D) and Override (O)".[/quote]That was not an easy find !! It just says d: and o:. Very obscure :P The disabler value is not just a 1 or 0, it actually is the virtuemart_customfield_id of the parent product that is stored in the disabler field. The same goes for the override field. [quote]Can CSVI do a custom import just on this database table?[/quote]Yes it can because it has a primary key. So you can use the Custom table import. You will need to find out the parent first of that child product. Then you need to find the virtuemart_product_id of the parent product, then find the virtuemart_customfield_id for that parent product. This value can be used for the disabler and/or override field.

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Hello, [quote] 1) We read this instruction but we cannot see anywhere option: Use file extension: XML We have no option at all like this at the final version.[/quote] You should see this option on File tab in your template settings. If you don't see this field click on Advanced button on top right corner. [quote] Is there a field to show the parent category id?[/quote] We dont use id fields in CSVI as they are database unique fields. The parent - child relation of category is created using the path in category_path field. An example of using category_path is like Women/clothes. CSVI will insert/create the parent category Women first if not available in database and then inserts/create child category clothes and relates it to parent category Women.

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It would be normal to be ableto import a variant file once you have the parent present in the DB... Can you explain me better why the system is not able to do that? .. can it be an upgrade (amazon, ebay etc.. work in the same way: you can only import the variant data) I'm not able to create a script as you asked;furthermore I have other client with this request (be able to import the update of the variant quantities)... and all can give me the parent file and a different variant file (different files templates for each clients) but not a non standard file with mixed parents'childrens data Pleeese! can you solve the issue of attatcing a child to a parent? (if there is already a child for each parent the other would be imported in the second import?)

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Thank you for your reply! I figured it out. I have now an exported file with all children in it. When try to import that again with some extra children added by me, i get all children imported, but the extra children of mine have no indication that are children of the specific parent. Even i have completed the product_parent_sku number of the parent. After import parent_sku seams to be empty. Is there a way to import products and define also their relation with the parent, except product_parent_sku, which seams not to work? Thank you very much.

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Not sure if you want this on a new thread or happy to keep in here. We noticed a issue with exporting manufacturer information for children products. Where a parent/child product is set up, the child is exporting correctly, but doesn't pull the manufacturer data from the parent. Instead just shows as ; [code type="markup"] [/code] Is it possible to modify this to pull the parent manufacturer? Google have also informed us that the shipping exported data is cosmetically incorrect? Not sure what this means exactly, so am awaiting more information from them. Thanks Andy

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Hello, [quote]So the issue is with "salesprice" and uncategorised child products[/quote]I do not see an issue with this if the child has it's own price. If the child takes the price from the parent, I do see the price of the parent without tax. How have you setup your child product prices?

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Ok.. I don't know if the multivariant way is the best way to create a differentiaton on the stock level on the size coulumn.. however in the second file I dont have the parent sku.. so the question become: do I have to add the multivatiant column in the first file (where there are only parent sku... for all the products)?

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Hello, The product parent tree goes like 22419 >> 2841 >>7250, which is two level parent tree. We do not select products on the second level when we select the products in our export. It has been always for one level so you are seeing 22419 and 2841 and not 7250 in your export.

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Hello, [quote]I need to assign parent category to categories. 1) product category/ (category name) **Please tell me about parent category path for categories used with rule like : product category/4th Of July|product category/Apparel[/quote] For adding your parent categories, you can create one more rule and assign it to category_path to add a parent category text in front of the category_path value. You can check the [url=https://csvimproved.com/support/questions-and-answers/785-replacements]replacement rule[/url] document and section [b]ADD TEXT AT BEGINNING OF A VALUE[/b] to know on it. Also to replace hyphen, create one more rule where in Find field give hyphen(-) and Replace field empty so hyphens are replaced. Try it and let me know how it goes.

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Hi tharuna, I uploaded the file ArtExpWeb.csv, but on the site lnx.cappelleriaartigianale.it, some child products are not imported. If you search on the site the product with product_sku "BT680_V_UNI", http://lnx.cappelleriaartigianale.it/index.php/uomo/uomo-invernale/berretto-tessuto/berretto-city-dis-5526-5147-detail, the child product with product_sku "BT680_V_UNI_59" (the child product "Size 59" see attachment size59.jpg) is not present. The parent product with product_sku "BT682_V4" on the site, http://lnx.cappelleriaartigianale.it/index.php/uomo/uomo-invernale/berretto-tessuto/berretto-mod-roma-dis-5147-2-detail, not has the child product with product_sku "BT682_V4_59" (size 59). The parent product with product_sku "BT682_V4" instead has the size 62 associated with another parent product. In fact, if you click on size 62, another parent product is displayed with product_sku "BT689_V1" (see attachment BT682_V4.jpg). Thanks Pio

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Hello Andy, [quote]but I am guessing that if I exclude a parent SKU, then the export will not pull the data for the children that is re-used[/quote]We don't need to guess that, I can tell you that the parent data is not re-used by CSVI. The reason is pretty simple, if CSVI would export the parent data for the child product you wouldn't be able to see what is actually stored for the child. This will hold true for the product export but for the Google Merchant export that could be changed as there it is just a matter of exporting the data and not maintaining it for import. So another job on my todo list :)

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Hello Donna, [quote]The availability in the parent product is set to never (this must be the default on import) The parent is not an orderable product. Is there a way to not allow the parent product to be ordered, but show the total of stock from all child products?[/quote] This is something related to VirtueMart, you need to ask VirtueMart people to help you here. [quote]As for the Cart Input option, it isn't clear on the tutorial that both have to be enabled?? The drop box has appeared now though. [/quote] Yes, this option is missing in the tutorial, i will add it right away. Thank you for letting us know.

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As I said I can not export a parent category from the CRM because there is no such hierarchy.

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I erased the db, sadly it erased the payment was too. When I tried to import again, I get: Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 200 Status message: OK Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/manufacturers_lang.php on line 219 Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/categories_lang.php on line 117 Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/categories_lang.php on line 117 Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/categories_lang.php on line 117 Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/categories_lang.php on line 117 Strict Standards: Non-static method Com_VirtueMart::createSlug() should not be called statically, assuming $this from incompatible context in /home/dogbowsg/dogbows.gr/html/j30/administrator/components/com_csvi/tables/com_virtuemart/categories_lang.php on line 117 {"view":"","records":502,"process":false,"url":"http:\/\/dogbows.gr\/j30\/administrator\/index.php?option=com_csvi&task=process.finished&run_id=1424284296"} Edit: I also noticed that the images of the subcategories are not processed.

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Hello, Running the import with your file shows both the parent and child products in VirtueMart. Can you post the screenshot of VirtueMart products page? I also hope you click on link under column [b]Product has Children?[/b] in VirtueMart products page which says the number of child products the parent has.

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Hello Teresa, [quote]I already played around with it. But there are some questions. 1. How can I move a menu item (Level2) to another Level 1 or 2 parent menu item? (Duplication seems to work). In simple words: Move submenu items between parent menu items. To move the items doesn't work, tried to change the path and the parent id. [/quote] With CSVI you cannot move the menu item from one parent to another but can create a menu item under a new parent. So if you have a menu item with path [b]home/gray-burgundy-wine-vinegar[/b] and you want to create gray-burgundy-wine-vinegar under another parent [b]alcoholic[/b], in your import file change the path of the menu item as alcoholic/gray-burgundy-wine-vinegar. This will create menu item under new path and the old parent will remain the same. As of now moving from one parent to another is not possible but we will keep this in our todo list and include it in future CSVI versions. [quote]2. How can I delete a menu item? Completely without trash because of the alias URL. [/quote] There is no option to delete a menu item but you can include the attached patch file and do the below. 1. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the patch file[/url] from CSVI maintenance menu. 2. [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update the available fields[/url]. 3. In import file include a field menu_delete with value set to Y for menu item to be deleted. 4. Run the import. If you have any issues with the patch, don't forget to post the import debug log and import file.

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The parent import works fine, it is the child VALUE that I can't get to upload, see screenshots

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Hi Tharuna Replaced the rule to find for (/) and " / " works now. Result: [quote]Parent > Level 1" > " Level 2 > Level 3[/quote] Level 1 always gets 2 spaces … So I needed to make a second rule: Find " / " and replace " / " Result: [quote]Parent > Level 1" > " Level 2 > Level 3[/quote] Solved

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Hello, I imported the file without the "size" field, the parent product and the child products were inserted correctly. In the back-end, the information concerning the product has been inserted all, the custom fields are present. In the front-end, in the category "BERRETTO TESSUTO", http://lnx.cappelleriaartigianale.it/index.php/uomo/uomo-invernale/berretto-tessuto, there are six child products of the parent product "PIO659" [attachment]replicated_productst.jpg[/attachment] Instead the parent product should be present, by clicking on it the user must be able to choose the sizes, as happens with the products entered manually. [attachment]correct_product_1.jpg[/attachment] and [attachment]correct_product_2.jpg[/attachment] Thanks Pio

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Hello Ray, [quote]"...it should be the id of the parent product"? Do you mean, instead of Y or N it should be the parent id? Which I can easily setup in my excel file but I don't think we are on the same page yet, I don't think that's what you mean.[/quote] No, that is not what i meant. If custom_disabler is set to Y, CSVI will automatically assign the parent id but it is not working in your case and instead it was updating the disabler field as 0. The cause for this problem is we don't have support for custom_disabler field for stockablecustomfields yet. I am adding this support and will send the patch when done.

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Hello Andy, [quote]I am running a basic export to get a CSV file with my current Virtuemart products. "product_sku","product_parent_sku","product_name" When this exports, if a product has 4 children. I am getting an export showing the parent 4 times and then the 4 children products - See screenshot Is there a setting I may have missed to only show the parent product once?[/quote] Please use [url=http://www.csvimproved.com/en/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields]groupby and sortby[/url] tutorials to set to groupby product_parent_id field. [quote]Also is there anything I can do within the export to only export those products that have a parent/child. So that the export ignores all products that are parent only?[/quote] In template settings on options tab, set Child products only to yes to retrieve the required data.

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Hello, [quote]But when a Genre is a subcatagory in Virtuemart it's not recognized as subcategory but CSVi will create a new category. I can not export a parent category from the CRM because there is no such hierarchy. How can CSVi check if a genre is a category or subcategory?[/quote] You need to have category_path field like category/subcategory so CSVI recognises the parent and child categories and relates them. You have not attached your import file or debug log to give more information here. Post the information requested in [b]Looking for a useful answer?[/b] on top of this page to help. [quote]Quick example. CD1 Genre = Rock --> Category in Virtuemart is Rock CD2 Genre = Alternative Rock --> Subcategory in Virtuemart with parent Rock But when I import a new category Alternative Rock is created.[/quote] The category Alternative Rock will be created and linked to the parent category Rock if category_path is given as a path like Rock/Alternative Rock.

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Hello, [quote]product_sku | product_parent_sku | pordering productA | | 0 productA1 | productA | 1 productA2 | productA | 2 productA3 | productA | 3 Obviously: 1 - before the amount of data produced 2 - then I create the parent-child relationship by adding in the field pordering import file 3 - then they match the custom field to the father products[/quote] pordering field will not create parent-child relation, it is a field to say in which order products should appear. product-child relation is created by product_sku and parent_product_sku fields. So the above example will do both of these in import, create parent child relation and set ordering of products. If you have any more fields to import you can add them to your import. My advice would be to do 1. product import with above example so product-child relation is formed as well as ordering for child products is done 2. Add the custom field to the parent product.

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Hello, Can you also post screenshot of custom fields tab on backend for the parent product 125rmgpcpsbew1?

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[quote][ol][li]The multi_variant_title for the parent is empty, this way CSVI can't find the multi-variant custom field. This must be the name you have given your multi-variant custom field.[/li][/ol][/quote] Its not empty[b]?[/b] - It has the word "Options" set on the parent product and all the children products have nothing set. [attachment]mv-title.jpg[/attachment] [quote][ol][li][li]The values you have now in the multi_variant_title should be in a column called Options (this is the value set in the multi_variant_fields.[/li][/ol]][/quote] For the multi_variant_title I only have "Options" against the parent. For the multi_variant_fields I only have "Size" against the parent I then have another field called "Size" with nothing against the parent, but them S,M,L,XL, etc against the child products Is this not correct as I pretty much lifted it from your demo/tutorial page. I attach again my CSV file as think , I perhaps attached the wrong one last time, going by your comments? [attachment]MV-Product-3.csv[/attachment] Thanks in advance, Andy [attachment]MV-Product-3.csv[/attachment]

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Hello, Yes, there are migrated data but the cause for the whole issue is the wrong category_name in category_path. For example for category_path 'B - Immunochimica/ADVIA® CENTAUR/Reagenti/Funzionalità Tiroidea (metodi in chemiluminescenza)/T3', the actual parent for 'ADVIA® CENTAUR' as per the old database records is 'B - Immunochemistry' and since the name is different, CSVI has created a new category structure for the given path. As i said already, CSVI checks if the given category_name is available by including its parent category name and with parent category ids, if not found it would insert a new record else it would update. This is the cause for the new categories entries. Kindly check and let me know.

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Hello, One difference i see in your import file from the example in [url=https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]CSVI multi variant tutorial[/url] is that both parent and child rows has multi variant values but as per tutorial it should be only to parent row. Since you are saying you are testing the file, please remove the multi variant added as template fields set with default value and add it only to the parent row in your import file and then run the import. If you have any issues post the debug log with latest import file.

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I need to import from the following code into virtumart the parent product and its children products (which are the sizes)

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Hi Roland Now it works perfectly thanks, no price is shown in the parent products without price set. Regards

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Thanks Tharuna, It is a String custom field with name COM_VIRTUEMART_CF_INLETDIAMETER It has a value for the parent product: '64mm (2.52 in)' Chris

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Hello, Testing with your import file here, I found that there is something missing in your CSV file. The custom_title value you have for parent products has only one value "StockableCustomField" whereas it has to be "StockableCustomField~StockableCustomField~StockableCustomField~StockableCustomField~StockableCustomField~StockableCustomField" Since you are importing 6 child products. Please correct this for all parent products and try doing the import again.

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Hey Ben, The custom field should be assigned to the parent product. I can't tell if new2 is your parent product or not because the options are all related to products with the same name. I would expect to see the names of all your child products there. The product SKU must be unique for every child product, this is a requirement from CSVI. See attached a screenshot of my stockable setup.

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where exactly is this column Product has Children? The problem is that when i import the csv file and then go to vrituemart in a parent product i go on the custom field tab of the parent product and custom field size is selected but it doesn't show the numbers of the child products. I have to reselect it from this radio button and click save. Then everything is ok. But i can't do this for 1000 products

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Thanks, now I understand. I did a test for one field: Test width custom_disabler is not working for product parent in product child [attachment]Przechwytywanie.JPG[/attachment] Test width custom_delete is ok and working for product child [attachment]Przechwytywanie1.JPG[/attachment] Log with disabler: [attachment]com_csvi.log.10.zip[/attachment] how to hide custom fields from product parent in product child?

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Hi Tharuna! Here is what I know now; 1. SKU There is a parent SKU and a child SKU. Both SKU's are shown on a child, we only want the parent SKU with the parent, the Child SKU only with a child. 2. Description There is a field description in the import template. That's imported into the default VM Description. We Also have a group "description" with 3 fields, description nl-NL, description en-ENG and description de-DE. Can you add this field and copy the value from description into that field? 3. Stock per store The parent is not orderable and does not have stock, only the childs (sizes) have stock. The stock is devided over our physical stores, six in total. In the feed you see 2, 1, etc. As an example, we have a blue suit in size 50, the total stock is 5. 2 of them are in store 1, 2 of them in store 3 an 1 is in store 5. We want to show this in the block "voorraad per filiaal" with the corresponding Child. On the parent we can do it like this; We can add stock information for all stores so if there is stock in any size it's added or we can put a global text like "choose a size first to show the stock per store"

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Hello Roland, After some further testing i think i have i better picture of what is going on: - If i export 2nd or 3rd level subcategories, the export works ok. If i export Parent Category or 1st-Level subcategory, CSVI exports ALL products from all categories and ignores any other settings (e.g. Only Parent/Only Child prods etc..) This is why it was taking so long for the export of the parent category, it was also exporting all other parent categories etc. See for example attached log from an export of a 1st-level subcategory, which has 8 nos 2nd-level subcategories, 16 nos 3rd-level subcategories, totalling 23 products. Instead CSVI exports 7400+ products :blink: So it seems that currently "Include Subcategories" works for the bottom 2 subcategories only and not for bigger nesting, at least this is what i understand :p Would appreciate your feedback on this. Rgrds, Chris

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Hello Tharuna, what value should the parent product have for the "custom_ordering" field? Is the "product.csv" file correct? Thanks Pio

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Issue resolved. Solution was to import Parent and Child products from the same import file. All ramifications working perfectly.

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...how itis possible.. the parent sku is indicated on the import.... Is there any wayto use a custom rule to do that? ... "CLI script"?

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Hello, actually in the export file I sent you the parents are duplicated. I guess why. However, only export file is csv; the file I imported was an xls file, as you can see from log file. The products I created manually are the ones you mentioned, aaaaaa and aaaaab. Their fields are slightly different. About using file for configuration, unfortunately I cannot do as you suggest: If I set the template this way, as soon as I click on preview, CSVI tells me file does not contain any header. I tried then to analyze the file: there's an issue about the file, that contains MAC ending characters. Changing the template, setting "I'm MAC" to yes does not solve the problem. This is why I configure manually the fields in the template. Consider that the original file is "readable" only opening it with openoffice: I then do some actions in order to get an xls. I want in in xls since I am running some vba macros in order to create data the way I need them. This is the reason why I don't use "odt" file neither in the template config. I tried also to change the template using the custom fields directly, like "Colore" and "Misura", but nothing significant happens. I can just see custom fields like "descriptions" in the product details, there's no dropdown list.. Regards

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Hello Luke, [quote]Will removing the Y~Y from the export template field 'custom' default value solve this?[/quote] Yes, you need to remove this default value from template fields as CSVI cannot identify that it is the parent row and so custom value should be added, It will be added to all records. After exporting you need to add this custom_multiple value to all parent rows and import it back.

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Sorry.. I don't have the xml file (am I missing something?)... The sku is different from the first file because it is added at the and a variant referred to the product size as you do on the ttutorial: SKUPRODUCT01 (parent) SKUPRODUCT01-32 (children: parent-size) I compose the sku code using the first 3 column in the first file and the first 3 colum plus the column file in the second file

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Hello, [quote]You have not told me how to turn on the flag of the options in the custom field type "son generic variant": - Show the parent as an option - The parent product can be ordered[/quote] The option withParent = "1" in custom_param will set parent as an option. parent product can be ordered by same pordering field. An example would be like below product_sku ||| product_name ||| custom_title ||| product_parent_sku ||| published ||| CUSTOM_PARAM ||| pordering father ||| Father ||| format 1 ||| ||| 1 ||| withParent = "1" | parentOrderable = "1" ||| 1 [quote]if I insert this code by importing product_sku ||| product_name ||| custom_title ||| product_parent_sku ||| published ||| CUSTOM_PARAM father ||| Father ||| ||| format 1 ||| withParent = "1" | parentOrderable = "1" The custom field you add and activate the options, but when I select the product from the field browser does not list the product, so I can not choose! (See image) Why?[/quote] So you are importing only one parent product and you want the parent product to be listed on front end. Is your product published? From your example i see that you have published field but there is no value set to this field and also custom_title seems to be empty . I guess your example should be product_sku ||| product_name ||| custom_title ||| product_parent_sku ||| published ||| CUSTOM_PARAM ||| pordering father ||| Father ||| format 1 ||| ||| 1 ||| withParent = "1" | parentOrderable = "1" ||| 1 If you have tried the above format and if you still have issues, please post the debug log of the import. To know on how to get the debug log check [b]Where to get the debug information?[/b] on top of this page.

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Hello Steve, No need to have another column in the import file. If the product is a child and the parent is found, the checkbox is set, otherwise it is not set.

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Hello, Please note that this patch will [b]not[/b] be part of a future release of CSVI. Child products with no categories should remain as such on export because if you will import this, the child products will all of a sudden show up on your site. This is usually not wanted because you get a bit of a mess. Child products are just variations of a parent product and thus should only show up when you make a selection at the parent.

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Hello, The product attributes as they existed in VirtueMart 1 no longer exist in VirtueMart 3, you will have to find another way of storing those attributes. The new thing in VirtueMart 3 is Multi Variants. However you will need CSVI 6 to import the multi variants. You will need to do a conversion once you figured out how you want to use child products in VirtueMart 3. There are a number of ways of doing it and you just need to see which one fits your needs the best. Basic child products are imported by using the product_sku and product_parent_sku fields. Where the parent SKU is the SKU of your parent product. The parent product must be before the child products in your import file.

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Hi, You've understood well! The problem for me is non-blocking, because the products remain unpublished and not on display! But I want to learn how to fix this type of error as possible! A friend told me that I can eliminate the parent-child relationship by changing the database: Table: prefix_virtuemart_products Record: records of mutual parent-child products Field: product_parent_id To break the relationship, I have to set the product_parent_id field to 0. Of course, before I make a backup of the database! I want to know what do you recommend! I still try to import a new parent-child relationship to a product to another created for the test! Do you think is the best option before changing the Joomla DB? Thank you

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Hello, [quote]There are also products with a mirror image - over 800 items. I hide these products on the list of products in the excluded category "L". In the back office it is easier to sort products by category.[/quote] I understand your need of excluding categories, in CSVI the flow goes like this, when you set to exclude categories, all the products which are not in the category are ignored but in your case since parent product is in a different category, it is selected. In the next step we collect all the child products for the selected parent category. So the ignored child products are included again. But i still don't see any use of having parent and child products in different categories with any of the cases you have explained.

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Thanks for the reply. What has me tips the standard procedure for those who want to take the weight and measures from parent products?

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Hello Roland, I have the [b]parent products[/b] and [b]child products[/b] imported but they are showing as a different and independent products. The parent product has a image but has not a price. And the child product have not a image but have a price... I thinks this is because I made a incorrect import of products on the beguinin. My question is: I must to delete all products and information and repeat the export-import from zero or I can arrange it without delete the products that I have now imported? For example, I can import only the fields product_sku and product_parent_sku and then will be arranged the products? After this, I will show a child products into the parent products? I'm not sure if chlid products on Virtuemart 1 are the same than Size on Virtuemart 3... Thanks for your patint help Kind regards

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[quote]The Not Orderable option is part of a plugin right? Which plugin are you using in this case[/quote] The checkbox for Parent products "Not Orderable" is part of the generic child plugin. I am using the newer Multi-Variant Custom Field Plugin (Part of VM Core) , where the "Not Orderable" is assumed when you set the products options. [i]See the last 2 lines of this support document here [/i]- http://docs.virtuemart.net/tutorials/product-creation/221-multivariant.html I have not tested your idea of using the Product SKU Filter, but I am guessing that if I exclude a parent SKU, then the export will not pull the data for the children that is re-used, like; Description, Manufacturer, Category, etc, as these are all values stored only in the Parent -[i] In 99% of cases anyway[/i]

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HI, I have search a lot in forum and in site but i couldn't find anything that can help me 100%. Also i can't find any guide or tutorial about child products. I have in my shop 5000 products and i want a lot of those products to make them parent and childs. I made my first import with fields "SKU" and "Parent_SKU" and indeed the products became parent and child. BUT !!!! I have the bellow problems. [ol] [li]How can i add into parent products the custom field "Generic child variant" and into custom field i want to set the value product_length and not the product_name[/li] [li]How can i remove the categories from the children products.[/li] [/ol]

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[b]Please, see attached image for better explanation.[/b] Im trying tu setup my import template using child products and the generic child variant feature for VM3. (Image A) When I import the product, i setup the custom fields title to show display parent using the radio button to "ON", so I understand the default option when importing product for "display parent will be on. (Image B ) So, after import the product and go to the frontend of the SKU, I can not see the name of the child products (Image C) When i set "override" on the option, it works correctly and i can see the name of the parent. (Image D) Why? Is this an error from CSVimproved? what i'm doing wrong?

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Hello, We do support import of tags for Joomla articles. You can take a look at [url=https://csvimproved.com/support/tutorials/291-joomla-tags/4322-joomla-tags#import]Joomla tags import[/url] document for import of tags and under [b]FURTHER READING[/b] section you can find details of importing tags for Joomla articles. [quote]1. I assume I need the TAG ID?[/quote] No, you need to use your tags with path like parent-tag/child-tag [quote]2. If I'm importing multiple tags, how should they be divided up / separated? [/quote] Multiple tags are separated by |. Like parent-tag/child-tag|parent-tag/child-tag/child-tag1|sample-tag/test

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Hello, [quote]Ok.. I don't know if the multivariant way is the best way to create a differentiaton on the stock level on the size coulumn.. [/quote] To my understanding, if a product has size as a variation then this product is treated as child product for the parent. You are trying to add stock level for this child product. So i think multi variant is good way. [quote]however in the second file I dont have the parent sku.. so the question become: do I have to add the multivatiant column in the first file (where there are only parent sku... for all the products)?[/quote] Yes to add product as a multi variant product_sku and product_parent_sku columns are needed field so you can add multi variant fields to your first file and do the import.

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Hello Tomasz, The custom_title for the parent product #ov40 is wrong. It should be Multi but I see it is set as "COM_VIRTUEMART_PRODUCT_COLOR~COM_VIRTUEMART_PRODUCT_COLOR~COM_VIRTUEMART_PRODUCT_COLOR" in your import file.

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Hello, [quote]There are fields which are sometime exists in the XML and sometimes aren't[/quote]I don't see your problem, if you have fields that are not in the XML, they will just be skipped. [quote]the multivariant import also works except that I got product names instead custom label.[/quote]As I said, your parent product shouldn't have a value in the product_parent_sku field. CSVI recognizes it as a child and not as a parent, so that is why the multi variant goes wrong.

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[quote]What this means is that for every child we also need to load the parent information as VirtueMart does. That is OK for VirtueMart as it only needs to load 1 parent per page load, we will need to do it for the complete dataset you are exporting, which is possibly the complete database. This will be a performance penalty.[/quote] Isn't this what you already do for children products for other ares such as; categories, prices (where price is the same), image (where image is the same)

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Hello, Thanks for your reply. I have changed the rule now ,IT SOLVE HALF OF MY PROBLEM . Please see the screenshot : http://prntscr.com/cw3xdz http://prntscr.com/cw3xrx I need to assign parent category to categories. 1) product category/ (category name) **Please tell me about parent category path for categories used with rule like : product category/4th Of July|product category/Apparel Thanks and waiting for the reply.. :)

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Hello, Since you want parent product also to be on sale, you need to define ramifications for parent product which in your case it is Size S so i think it would be better if you use [url=https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Multi variants import[/url] instead of Stockable custom fields plugin. Let me know if that solves your problem.

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Hi Roland, Have been doing some export tests and noted the following performance issue, this is the scenario: We have the following category tree: Parent Category (Total 1) 1st-Level Subcategories (abt 50) 2nd-Level Subcategories (abt 550) 3rd-Level Subcategories (abt 1000) All the products are assigned to 3rd-Level Subcategories, so Parent,1st-Level,2nd-Level are empty. If we try to export Parent Category only, using the "Include Subcategories" -> Yes option, the export takes long time, and at some point it throws an internal server error at 120 secs (server limits). While if we export all 2nd-Level Subcategories (now, that's a pain!!!), the export completes ok in abt 63 secs, almost half time. Don't know if this difference is justifiable, what i do know though is that we cannot maintain such exports where we have to input 500+ categories one by one :S Would appreciate your feedback on whether there is some room for optimization in such cases, ideally we need to input only Parent Category for export. Rgrds, Chris

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Hi Tharuna, Thank you - this seems to have resolved the import issue however the issue I mentioned in my previous post still seems to be happening: [quote]When adding the custom fields manually, sometimes (not everytime) after saving the first variation and adding/populating the fields for another - it does not save correctly. The fields go back to default ie. the image chosen is no longer there, the SKU defaults back to the Parent SKU and the price and stock fields are no longer populated.[/quote] On viewing the parent product and checking the custom fields everything is as it should be, however If i save the parent (i.e. after adding images) the above issue is still happening. As mentioned, I have tried to speak to the developer of the plugin but they are not interested unless I pay for support but I am sure this is not an issue with my site and moreover a compatibility issue with the plugin. Please note, in the example in the screenshots NOTHING has been changed I merely clicked in to the Parent product then clicked save. Please see attached screenshots for reference. Any Ideas/suggestions? Regards Donna [attachment]before-saving.png[/attachment] [attachment]after-saving.png[/attachment]

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Joomla 3.5.1 Virtuemart 3.0.16 CSVI Pro 6.5.7 Stockable Custom Fields 1.4.6 G'day, I'm almost there regarding all my imports (products, categories, custom fields, Product Builder tags, custom products etc.) but one bottleneck I can't seem to fix... I've used: https://www.csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import My import for the Stockable Custom Fields, the VM Product custom field variants, are not being filled out. It does however create the right number of variants (I assume because of the field custom_multiple has the right values) but it does not fill out my custom fields "Mem Size", "Mem Speed" and "Mem Color" even though the values are filled out in the fields custom_title and custom_value separated with a "~". It is also not filling out the existing product field which is an existing child product of the relevant product. In this example I'm using 4 parent products (screenshot VM Products.jpg) each with different related child products. Please find attached my screenshots regarding this matter (VM Product Custom Fields.jpg) I've also included my import file (Stockable CF.txt) and a screenshot of the CSVI Template Fields. Also please find attached my debug log file regarding the import. The VM Products are imported at a previous stage already as they have to be there to be able to run the stockable variants import. I've also tried importing everything at once (so products, categories, parents and childs including the variants fields (multiple, title, value etc.) but unfortunatly with the same results. I must be doing something wrong somewhere but can't figure out what exactly yet... ;) I've also included my excel file that I use, this shouldn't be needed for this case but just as a reference to show what I'm doing (each sheet from left to right is the order of my proces of import and each sheet is being exported as a tab seperated txt file). Hope it's a simple rookie mistake :) Thanks and best regards, Ray

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Hi, unfortunately this does not work. It only works if I export all Products. But if I use the category filter, csvi exports only the parent products.

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Hi, in the meantime I managed to find this information too! But for my case it did not work because the product has a parent-child relationship! Thank you

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Hi Tharuna, but how knows this file that my parent product has Size S ?? I clearly missing the clue here... :-( kind regards, Hennie

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Hello, I still need to import only to parent products (based on product_mpn). Variants have the same product_mpn and that's a problem. Is there a solution? Thanks a lot, DC

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Hi Roland. I agree, very obscure and also not very well documented on how the two fields work. Sorry, I should have dug further into the actual field values. I have the Product ID, Parent Virtuemart Product ID, looks like I will need to dig up the Parent Custom Field IDs and then come up a way to relate these all for the import. It is this last step that is going to be a big headache. Thanks for digging into this and for the recommendation on how to do the import.

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Hello, [quote]I haven't done parent/child imports since VM 1x so not sure what is required to get this imported correctly in VM 3x.[/quote]Unfortunately, there are too many ways you can create a parent/child in VirtueMart nowadays :) As to what is correct, all depends on what kind of relationship you want to establish. I don't see anything odd in your CSV file but please post your debug log as well.

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Hello, I tried to use the stockable variants plugin using the same csv file of that tutorial https://www.csvimproved.com/csvi-documentation/tutorials/833-stockable-variants-import , but instead of showing up the child products on my parent i have only that text above the cart: http://spangraf-cp125.webjoomla.es/tienda/parent-product-detail What could be my problem? *I'm using VirtueMart 3.0.8 and CSVI Pro 6.4.3. I've attached the debug log. Thanks!

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Hi there We have a shop with clothes. The articles have sizes. Each size has stock of it's own, therefore we have created a customstockablefield. We want to import the parent data and then the sizes with stock as a child. What field do I have to create in the import templates? We use an XML file as source. example: parent: suit child_1: size 50, stock 10 child_2: size 52, stock 4 child_3: size 54, stock 1 Thanks in advance!

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Hello, You get 2 options because in your parent product there are 2 ramifications set. When you edit the parent product you should see 2 ramifications, one is called [b]multi variant[/b] and the other is called [b]quantity[/b]. First step would be to delete the [b]multi variant[/b] ramification. Save the product and check that you only have one dropdown. Can you also post the latest file you used for import?

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Category id 42 exist (cuscini) IDs 261,262,263,264,265,454,267,268,269,270,271,272,273 is product child (in any category published) ID 106 is product parent (cuscini) in category id 42

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Hello Ian, As of now we do not support different menu type for parent and child menu items. We will look into this and see if we can get to a solution.

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Error SQL-query: DROP TABLE IF EXISTS `szxuk_virtuemart_custom_plg_customsforall_values` MySQL meldt: Documentatie #1217 - Cannot delete or update a parent row: a foreign key constraint fails

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Hello, please excuse me! I did not receive the automatic email informing me about your answer, and I did not check if there was any answer before writing you last time. Sorry.. I tried to follow Tharuna's indication, but unfortunately the problem is still here. I found a strange difference between, for instance, 2 parent products. I attach 2 screenshots about that: in first case, parent product has no custom fields at all... in the second case, the same data you can see are repeated for every child product (sku you see is always the parent one). So I can't understand the reason of this difference. I attach also the updated import file I used for this test. Let me know if you need further info. Regards

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Hello my dears, I have a special problem again. I would like to create a Virtuemart menu with category links and product links. This means that I want to create the menu items from my local ERP system and import them into Joomla via XML file and CSVI. I already played around with it. But there are some questions. 1. How can I move a menu item (Level2) to another Level 1 or 2 parent menu item? (Duplication seems to work). In simple words: Move submenu items between parent menu items. To move the items doesn't work, tried to change the path and the parent id. 2. How can I delete a menu item? Completely without trash because of the alias URL. Thanks in advance! Kind regards, Teresa

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Hi Roland, Would appreciate your thought on the following issue: - In VM3, when a child product shares the same picture with its parent, you don't have to assign a picture to it; VM3 automatically fetches the picture of the parent, see for example below link of a child product with no assigned pictures: https://www.quality-tuning.eu/el/inox-solina-t-in64-out2x50-l140.html On the other hand, if CSVI cannot find any picture for the product, it just sets an empty picture_url field. That causes a bit of a problem with Google and other engines when submitting the sitemap, as they complain for image missing for the url. For example the entry in the sitemap file for the above URL as per CSVI is: So the idea is: can we tell CSVI to take the parent pic if a child doesn't have any, just like VM3 does? Rgrds, Chris

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Hello Marios, [quote]I've attached a screenshot for you to see what I have. The sample category csv with the category names and they are around 600 in total. The product csv rather than the category path have the category id. But when I make my template for category import I can't add the ID or parent that I have in my CSV file. How can I make this work for my website?[/quote] The name of the field to be used for category id is virtuemart_category_id, if you are using quick add button and don't see this field, click Show ID fields option to see all fields ending with _id. For importing parent id, you cannot do it with VirtueMart category import because CSVI populates parent id using category_path field. Since that is possible with your import file, what you can do is first create a template and import virtemart_category_id and category name using VirtueMart category import and then create another template and using [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]CSVI custom table operation [/url] import parent id and child id into virtuemart_category_categories table.

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Hello Chris, So I have done my tweaking :) Attached is the patch file that should fix the empty entry for the parent. Let me know how it goes.

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Hello Tested uploading the patch and was installed correctly but the parent products are still showing price when they have none set. I tested in the frontend export in HTML. Regards

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Hello, Please check your site now. I have run one of your import files and Size shows in parent product. Can you check and confirm?

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Hello, Ok, pordering field is for ordering of child products for a parent product and can be seen in virtuemart_products table. product_ordering gets the ordering of a product in a category which is from virtuemart_product_categories.

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Hi, i want to import Stockable custom fields and i created an import file based on the docs here https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import. While the parent and childs are created correctly and the custom fields are added to the parent the custom field values are not added correctly. Probably i have an error in my import file but i cant find what. Attached are screenshots of the created product and the sample import file. Virtuemart 3.0.16 Csvi 7

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Hi, i have created the attached xls file to import child products as sizes with the Stockable custom fields plugin. The parent and child products are created correctly with the import but the Stockable custom fields are not. Only the first child is created as stockable custom field, see the attached images. My versions Joomla 3.8.1 Virtuemart 3.2.4 CSVI 7.3 Stockable custom fields 1.5 [attachment]1012018-child-products.png[/attachment] [attachment]1012018-parent-products-cf.png[/attachment] [attachment]stoles-test.xls[/attachment]

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i would like to sent you the log file but when i enter the csv file the csvi pro debug log says "no debug log found". The problem is in moncheri that the dropdown menu επιλογή in english "choose" it doesn't show the size 36 and size 37. I tried to assign the category_path "Σανδάλια" and then in the frontend on the category browse page appeared the parent the child product size37 and the child product size 36 and not all in the parent product with the child products in a dropdown menu as i would wish to be.

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Hello, I realised something looking at your example XML in your post. The child products are part of one single node in your XML. In this case you may need to create two different templates for import. First template to import only the parent product by reading the product node details and the second template is to combine parent sku and to import sizes nodes child product details. You can follow the XML document i linked in my previous post to know on how to map the fields.

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then I understand that if I disable error reporting joomla, the process is not paralyzed / blocked , even though it may seem ? if I 'm patient , assured me that the 5000 products will be imported correctly? And once the process is completed as know? Thank you

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Update: i deleted the customfields table, installed Beta 5 and reimported the csv, updated fields, success! Now checking regarding parent displayable/orderable feature. Rgrds, Chris

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Hi Can I with CSVI PRO make an existing product a child product of a new parent? If yes, how would I do this? Sorry for my total ignorance... Cheers

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That patch fixes the CDATA issue, thanks. As a workaround I have set a default Manufacturer in the export field, but would be handy if children could pull the parent manufacturer when not present.

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Hello Ray, Currently CSVI dont support the functionality of "Use current/parent product as derived". I am working on this functionality and will send you the patch file when it is ready.

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Hello, In your template settings on File tab you have set Skip first line to Yes, set this to No so you can see and import the parent product row.

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Hello Marcel, [quote]1. SKU There is a parent SKU and a child SKU. Both SKU's are shown on a child, we only want the parent SKU with the parent, the Child SKU only with a child.[/quote] I see product_sku has been used a custom field COM_VIRTUEMART_ORDERNR in your template and that is the reason you see both parent and child SKUs. May i know why this is used as a custom field when you have the value saved in product_sku field? [quote]2. Description There is a field description in the import template. That's imported into the default VM Description. We Also have a group "description" with 3 fields, description nl-NL, description en-ENG and description de-DE. Can you add this field and copy the value from description into that field?[/quote] You can use [url=https://csvimproved.com/support/import/1094-field-copy-plugin]Field copy plugin[/url] to copy the contents from description field to description nl-NL, description en-ENG and description de-DE fields. [quote]Stock per store The parent is not orderable and does not have stock, only the childs (sizes) have stock. The stock is devided over our physical stores, six in total. In the feed you see 2, 1, etc. As an example, we have a blue suit in size 50, the total stock is 5. 2 of them are in store 1, 2 of them in store 3 an 1 is in store 5. We want to show this in the block "voorraad per filiaal" with the corresponding Child. On the parent we can do it like this; We can add stock information for all stores so if there is stock in any size it's added or we can put a global text like "choose a size first to show the stock per store"[/quote] Ok i see that you have already set these as custom fields but again the values are shown both for parent and child product on frontend and that is because in your import even parent product has been given a value instead of "choose a size first to show the stock per store" as you mentioned. To avoid duplicates with parent and child products and with custom fields, use custom_override field for all the custom fields and set them to Y but that is possible only when you have grouped your custom fields using custom_title and custom_value fields in your import. custom_override and custom_disabler are not supported when the custom fields are set as individual columns. I also understand that you have rules set in these individual custom fields to change their values during import. So to solve your issue, you need to do two imports. First import is by grouping all of your custom fields under custom_title and custom_value columns with out using any rules to replace their values. You can then do a second import using [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] and replace your custom fields values as needed. Let me know if this helps.

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Hello, [quote]My question about rules was general: is there a way to use the csvi rules to retrive the parent information and create a complete child product?[/quote] There is no such CSVI rule for getting any product information or to create child product. [quote]The alternative way: If I have one file with all childs and all the informationforeach child (name, size, etc).. it is possible to create the product with its variants[/quote] Even by having child product with all its details we need parent product row so CSVI can update child product value to the parent product. [quote]Alternative 2: It is possible to create aproduct with its variant using the old style way ( csvimproved.com/support/import/203-virtuemart/922-multiple-customfields-filter-for-virtuemart ) in this case the problemishow to add the stock quantity[/quote] The link you posted is for importing filters that can be used for custom fields in VirtueMart extension. You issue is that you need your child product to be added as variant for parent product. [quote]- sorry but i must solve this problem with what I have/can do -[/quote] You can try writing code to combine two files into one. That would be the best solution at this point of time.

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[quote]Would we still add the parent products to the SKU filer & your "Google Merchant" Plugin does all the magic?[/quote]That I need to check what I can do, haven't decided yet as I want to get a clearer picture of what needs to happen. [quote]What about other shops that do have different data for there child products?[/quote]Another thing I need to find out because that is the pain with plugins, nothing is standard. Usually every exception needs to be coded. [quote]In this case if a Short Long Description exists, will the plugin use that instead of the parent data?[/quote]The parent data is only used if the child has no value set for it. [quote]Let me know if theres anything I can do or help test?[/quote]I will report back here when I have something to test. Thanks.

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Hello, [quote]I can't set fixed field list in the CSVI template because of the export process so I set "Use file for configuration" in the template settings.[/quote]With an XML file you can set the fields in the template because data is retrieved based on the XML path set for each field. I have identified the issues you have. The product_parent_sku on the parent product should be empty because it is a parent and not a child. The other problem there is with using File for configuration is that your field dummy_field is empty on the parent and as such not recognized. So what needs to happen is that the [b]Use file for configuration[/b] should be set to No and the fields added to the template so that empty fields are also found. For each field you set the [b]Your field[/b] value to the same name as the field name. Finally, the import must be run twice for the first time so that the custom fields are loaded into the system.

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Ok with advanced option we saw the option. Regarding parent/child category perhaps we have an issue. We have an XML file where we have category id as node and parent_id as node. How could we import categories like this (having the parent id of each category with no names at all? ----- We found out that there is a virtuemart table called virtuemart_category_categories where there is a column called: category_parent_id and the parent category's id of each category is saved. Also, the importing stops after some records because it cannot find some category_path value which is required for category import. Because we generate this file with php, its 100% that we have category_path to each category. URL Path: https://goo.gl/8odxWg We used virtuemart_category_id to connect it with a node from XML but in virtuemart it seems that it takes its own ID when created

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Hello Hennie, [quote]What do you mean by First import? [/quote] That piece of document explains that you need to import file twice so with First import CSVI will create the custom fields if not already created by you and with second import the values of custom fields are imported and linked to products. [quote]And the Size and Color are regular Custom fields? ( string/text and the sizes divide in xs;s;m;l etc?) [/quote] Yes they are regular custom fields. [quote]However in the shop the products are still visible in all sizes....[/quote] As i explained in my [url=https://csvimproved.com/forum?view=topic&catid=44&id=34400#58552]other post reply[/url] you need to set category_path to parent product and leave it empty for child products. This way child products uses parent product on frontend and gets grouped to parent product. Try and let me know.

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Hello, the way how I want to manage the parent and child products is by Multivariants. I can do it with CSVI version that I have installed? I tried and I failed Regards

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Hello Tomasz, There is a problem in your CSV file for that product. The values have been shifted by one column, Parent Product SKU column has custom_title values, custom_title with custom_value and so on.

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Hello, Well, it's just that how can I create parent child products with a CSVI template. I've been looking for that but can't get things together :( Thanks for your help, Rafa

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Hello, If you have your category filter set then try setting both Parent products only and child products only filters to No and do the export. This should fix your issue.

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Hello, Can you also add a product price only to parent product? You can do that by using [b]product_price[/b] field in your import. See if that solves the issue.

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Ok..to test if the sistem could import the parent and the children i realized a file with the template standard similar to the file of the tutorial.. but i did'nt get the result i've expected.. It is not working neither

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Hi. I have exported my products but because my child products don't have categories assigned to them, trying to organise the list is difficult as I would like all the parent products to have the child products listed under them in order. If you look at the attachment, you will see the category field for the child products is empty, how can we fill that with the relevant parent product category? I know this can be done in excel but I would like it to export this way as it needs to be done by someone else. Thanks

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Hello, There is currently no option to export the description of the parent product if it is empty on the child, or any other field for that matter. This is something I can add to CSVI 6 before the final release comes out.

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hello i have csvi 7.0.2 and virtuemart 3.0.18 and when i add child products and i go on virtuemart products and choose on parent product nothing is displayed thank you in advance

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I'm sorry, I don't follow any of that. I have child prices showing up in the parent. I just can't make the size correspond to the price... Is this anything to do with custom_multiple fields?

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Two attachment present: [attachment]com_csvi.log.39.zip[/attachment] [attachment]Test-import-custom-3.jpg[/attachment] Imported the file but in the VM products no parent product.. kind regards, Hennie

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Hello, according to your directions, now is the file product.csv correct? The custom Sizes field is string and it is added to the parent product and inherited from the child products. [attachment]Sizes.jpg[/attachment] Thanks Pio

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Hello Ray, The disabler field as per your debug log has been updated with 0 but it should be id of the parent product. Can you also post your import file to check?

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The problem is that when I import a file, I do not enter these parameters in children's products. i would like to eliminate all the variants of the children's products ... and to keep only the variants of the parent product.

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the parent product are 133 but after the second import i have a total of around 900 products most without name... and in the product details there isno field with size [attachment]no-name-products.jpg[/attachment]

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Hello Andy, Can you please send your template xml file to test? I couldn't see this issue with a normal google export template unless the parent product has no manufacturer set.

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Hello Pio, For parent product CSVI will automatically do the ordering with number of custom_title field. You just need to set it for child product and for me your file looks good. Run the import and check.

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Hello, Attached I have several images of steps I have made to import a file with stockable products. The problem is in VM products (image attached) It does not combine the childproducts with the parent. I have tried several options, and the csv-file seems to import correctly but no parent product. Hope you can help (again :-) kind regards, Hennie [attachment]Test-customfields.csv[/attachment] [attachment]Test-import-custom.jpg[/attachment] [attachment]Test-import-custom-2.jpg[/attachment] [attachment]com_csvi.log.33.zip[/attachment] [attachment]csvi_templates_www.vdvegt-shop.nl_20180622.xml[/attachment]

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Hello, Since child product should get grouped under parent product, you need to add price and category_path only for parent product and not for the child. I have done that modification to your import content. Can you try the import of below content and check how it goes? [code type="markup"]"product_sku","product_name","product_parent_sku","category_path","published","multi_variant_title","multi_variant_fields","TSH_COLOR","product_price" "tsh_PRODUCT2-03","TSH UMBRELLA OTHER","","YYY_DPTEST/TROUBLESHOOT","1","MVType","TSH_COLOR","black","99.9" "tsh_PRODUCT2-07","TSH UMBRELLA OTHER","tsh_PRODUCT2-03","","1","","","grey",""[/code]

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Hello, If you are importing multi-variants, your file is incorrect. To import basic parent-child products the custom_title and custom_value fields need different values. The parent product needs the field custom_title with the name of the custom field you created. This must be a custom field of the type [b]Generic Child Variant[/b]. The parent product also needs a custom_value with a value of [b]product_sku[/b]. Your child products don't need any data in these fields. To add the Talla field, since it ia just a string, you can go to Available Fields in CSVI and click on Update, so CSVI knows this field exists. You can then add this field to your import file with the value you want it to be. I have added a cleaned up example file for you. You will need to make a custom field first called [b]Generic Child Variant[/b] of the type Generic Child Variant, otherwise it won't work.

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Hello tharuna, Thank you for your quick and adequeate reply! I just realise that my problem was mainly a logical problem. I was trying to import on the child product both the derived custom fields from the parent product ( with disabler set to YES ) as well as the child product's custom fields ( with disabler set to NO ). Taking a second look I realised, because parent and child product custom fields are always the same in my case, that the only thing that I needed to import was parent custom fields that will automatically pass down to derived child custom fields. Thank you for your help realising that! For my second problem, unfortunatelly I can't find any more information on my server's log.I am getting some 303 Status Code but I don't know if they are relevant. You can see attached a relevant screenshot. I don't know if I missing something! Thank you again for your time!

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I'm having trouble with J2Store product import. I'm not really sure if I'm doing this correctly. I have two copies of a website, and I'm trying to add a new J2Store product to one of them and then use RO CSVI's J2Store add-on to transfer it to the other site. I made an export template for J2Store called "J2Store Complete Export" with the operation set to Product, and I added all available fields to Group fields (except for download fields because we don't need them) and added all these fields to Templates -> Template fields using Quick Add. Then I made a copy of the website (including the template I made) and moved it to a different server. On this new site I made a duplicate of the export template and switched it to an import template called "J2Store Complete Import", where the operation is still Product (I get the impression this will guarantee my new import template has the same fields as my export template). On the target site I deleted all the content and wanted to restore it with an import. I found that the J2Store import wasn't doing anything. When I enabled logging, I got a lot of errors about unsupported fields (I attached screen shots below), but when I updated my list I continued getting the same errors. When I tried "Example Joomla Content Export/Import" from the source site to the target site it restored all the articles, along with their J2Store settings. Then I tried moving a new product, and here I can't get it to work at all. I created a new J2Store product on the source site, and set its image to be an image that exists on both servers. The Joomla Content export correctly transfers the com_content information so that it makes a new article with the right name and basic information, but I haven't been able to transfer it to the target site as a J2Store product, getting the same errors as above. What could I be doing wrong? I have attached a sample file I'm trying to import, as well as some of the log readout: [attachment]Screen Shot 2019-10-15 at 1.54.38 PM.png[/attachment][attachment]Screen Shot 2019-10-15 at 1.54.12 PM.png[/attachment]

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Thank you for your reply. Without this patch, how do export the products child a single category? If the products are not combined with a child category CSVI not export them when I check the name of the parent category

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Hello, Ok so TROUSERS/RED/XXL is a category_path and your calculation rule is created with parent category TROUSERS and you need to apply this calculation rule to child category RED and XXL. Is that what you are asking for?

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[quote] From your post i understand that you want parent product to be selected as variant. Is that right?[/quote] Yes, right... or the first variant to be the father In attachment import files and log details Thank you!

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Hello, [quote]A Child products have a "product_sku" but no a "product_parent_sku". [/quote]The product_parent_sku is not visible on the edit screen of VirtueMart. You will see it when you do the export. The SKU of the principal product is the product parent SKU of the child products.

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Hello, Just a thought that I wanted to share, if you decide to import the list and the child products have a category_path set, this category_path will be linked to the child product and the child product will no longer be depending on it's parent. Just something to be aware of.

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Hello, Your debug log looks good to me. It shows that parent and child products have been processed. Can you also send me your import file sample? I will run it here and check.

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Hello Chris, [quote]Also by Resetting the template fields they will not appear as new VM fields, so how can you actually import them?[/quote]You are not missing something, I sort of am ;) If you import the parent product first, and only the parent product, it will have the Ramifications set. If you run the update available fields then, it will find the ramifications and make them available as available fields. After that you should be able to import the children or full list. Let me know if that helps. You make a good point and I think there is something to be considered here in how to support that on the fly.

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Hello Daniel, [quote]The main problem I think is that I do not know what I have to put in the fields multi_variant_title and multi_variant_fields.[/quote]That is a problem indeed because if you leave them empty, nothing will happen. The multi_variant_title field needs to be filled with the name of your custom field. In your case "Wählen Sie die Optionen aus". The multi_variant_fields are the ramifications you want to use, in your case that is Größe. You only need to set this for the parent product. The child products get the actual values. The parent product is also missing from your CSV file, so you will need to add that as well.

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Yes we are using version CSVI 6.6.2, CSVI VirtueMart 6.6.2 and the custom field patch. The very first product in this Google XML export, "Draughtex" is a Parent - https://www.lowenergysupermarket.com/Google-MC/LES-GMC.xml This has 3 children set up as Multi Variant - [i]All of our Parent/Children are set up as Multi variant & only the children are orderable[/i] Here is the same draughtex product in the front end - https://www.lowenergysupermarket.com/insulation/56/draughtex-floorboard-skirting-board-insulation-les Do you need admin access to take a peak to see what may be wrong here?

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I have been testing some VM product imports to get parent/child products working, and it was going great. As I was doing a final test, the new products imported were not being shown on the front end of the store (parent or child). After much trial and error, it became apparent that the fix was to open the products in the VM admin and simply click "Save". No other edits were required. No errors on import. This happened after numerous tests had been run successfully. Any ideas where to check for a solution? VirtueMart 3.0.12 CSVI Pro 6.4.3 with patch for related products applied Joomla 3.4.8

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I have a export file from a CRM solution. I sell CD's. In the CRM we keep our inventory. One off the fields is the genre of the CD The genre is a category or subcategory in Virtuemart. But when a Genre is a subcatagory in Virtuemart it's not recognized as subcategory but CSVi will create a new category. I can not export a parent category from the CRM because there is no such hierarchy. How can CSVi check if a genre is a category or subcategory? Quick example. CD1 Genre = Rock --> Category in Virtuemart is Rock CD2 Genre = Alternative Rock --> Subcategory in Virtuemart with parent Rock But when I import a new category Alternative Rock is created. Thanks

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Hello, [quote]You were right that I did not have the template enabled for front-end/cron. That being said, can I not have multiple templates enabled for HikaShop export? I imagine I could make changes to the plugin and install as a secondary or tertiary etc. if needed, but is this the only way so far? If I am going to modify the export plugin I may as well ad support for multiple exports from the same plugin at that point eh?[/quote] Right now there is support for triggering only one template which is set in CSVI HikaShop export plugin. Yes, the only way i see is that you can try to modify the plugin and see if you can support multiple templates. [quote]Getting back on track, lemme know if the logs mean anything significant to you, but I couldn't find anything particularly useful for my situation. Also, can I set this up to trigger only when an order has been set to confirmed by the payment plugin for HikaShop instead of when an order is first created? Or even better, when an order is changed to confirmed both manually and when an APN is received.[/quote] The CSVI HikaShop order export plugin uses event which is triggered only when order is created. You can code your own plugin and trigger the HikaShop order events as explained in [url=https://www.hikashop.com/support/documentation/62-hikashop-developer-documentation.html#order]HikaShop documentation[/url]. [quote]I was trying to search available fields for hikashop just now at csvimproved.com/support/visual-available-fields/hikashop and got a page that says : HIKASHOP A graphical overview of the HikaShop available fields There are no articles in this category. If subcategories display on this page, they may contain articles. And am not able to see any fields anymore. Can you please make this page refresh filters when the page is reloaded?[/quote] Yes, you're right. The title filter don't seem to be cleared on page load. [quote]I was just looking through the code for the HikaShop export plugin and noticed that it appears as though I can only trigger exports when an order is created. Any way to modify this to trigger as requested above?[/quote] Please check the HikaShop documentation linked above.

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Hi, in theory all my parent products dont have price set, maybe I missed a few but if you check reference: manz. Has no price set but the frontend export of salesprice in html shows value 2.95

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ok I will try to do before attempting a new import with a new parent-child relationship of one of the two products. If that fails, having made up, I change the DB! Thanks again I keep you updated

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Hi Rolandd For some unknown reason, it just doesn't work. It will replace the second > and ad a space only [quote]Parent>Level 1 [b]>[/b] Level 2>Level 3[/quote] [attachment]rules1.png[/attachment]

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Hello, [quote]I fixed it by removing the custom values for the child products:[/quote] By removing custom values you are saying there is no custom fields for child products and in that case there will be no duplicates and only parent product custom field value will be shown.

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PHP version 5.4.45 Joomla! version 3.5.1 Database schema version 6.5.7 VirtueMart 3.0.16 Hello, I'm trying to connect two already created products as parent and child to be displayed as an option when client is shopping, so... 1.- I prepare the file, check all the fields (virtuemart_product_id, product_parent_id, custom_param, custom_value) as you can see in attached file "import-preview". I do the import and no problems or error messages. 2- I check both products and yes, they are connected now as parent and child. See screenshoots. 3- However, when I go to product "custom_fields" -> "custom_field_type", the field for the "Generic child variant" is not added. I have to add it manually. Any idea why this is? I have already tried... - To create a parent and child products for test. Export all the existing fields for products and compare with the import file. - Import using virtuemart_product_id and also with product_sku. - Use slug and also product_name as custom_value. (and many other things!) Any idea?? Thank you very much!

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Hi, treid so manny possibylities, but clearly missing something. After my previous topic I have been experimenting. Made [b]two[/b] .csv files: a [b]parent[/b] file containing only parent sku/info and a [b]child[/b] file according your tutorial. They combine nicely in the backend. Excep for the values (xs/s/m/l/xl/xxl) When I treid to add them manually in the special field area, they mess up after saving. I am clueless at the moment.. Hope you can help and point out where I go wrong. (The parent is also for sale that is why I opened my previous ticket, I don't know how to combine them in one file) Adding a lot of images and files... Thanks, Hennie [attachment]Speciale velden.jpg[/attachment] [attachment]Childproducts-in-place.jpg[/attachment] [attachment]Artikeloverzicht.jpg[/attachment] [attachment]csvi_templates_www.vdvegt-shop.nl_20180624(1).xml[/attachment] [attachment]csvi_templates_www.vdvegt-shop.nl_20180624.xml[/attachment]

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Hello Chris, I might be blond but I don't see the Parent Displayable/Orderable in your screenshot. Could you highlight it for me? I am all for clarifying what needs to be clarified but so far I don't see it :)

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Hello, The multi_variant_title is still the name of your custom field, the one you created under VirtueMart -> Products -> Custom Fields. Your Colour and Quantity are ramifications not multi variants. You set these ramifications in the parent product. Does that clear it up?

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virtuemart has function parent and child (product variant), child is standalone product direct under another one (clone of it) [attachment]screen.JPG[/attachment] can the problem be in using product sku like 150-1 for master and 150 for child?

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tharuna, the category path did the trick! Let only the parent have a category path while the the children have empty path. I did my testing (~4000 products) without a price so I guess the price is irrelevant.

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Hello, I imported a parent and child products. They are imported as a independent product but at the moment is not a problem for me. It's OK, they have prices, images and all information. But I did something and now the prices of the products that they haven't a parent sku are empty. I tried to import the prices for this products but I can't. I don't understand. Appears a message that say "Not find the product_sku" but the field is in the csv file and the separate fields are ok. I use ~ to separate fields and ^ for enclosure text. These are the same in csv file and import template. I did a lot of tests and I no find the solution. Can you help me? Note: I can't install the "com_csvi_6.0beta4_pro" Thanks! Kind regards

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you answered me about how to erase the father child relationship and how to delete a custom field. You have not told me how to turn on the flag of the options in the custom field type "son generic variant": - Show the parent as an option - The parent product can be ordered I did this test: 1 - I created a product name of Father and father-SKU sku 2 - I have created another product name and SKU son of Son-sku 3 - I created a parent-child relationship with the father of Father Son if I enter by hand the custom field type format "generic Variant son" when I go on the browser and I select the Father product can select the field the Son Product if I insert this code by importing product_sku ||| product_name ||| custom_title ||| product_parent_sku ||| published ||| CUSTOM_PARAM father ||| Father ||| ||| format 1 ||| withParent = "1" | parentOrderable = "1" The custom field you add and activate the options, but when I select the product from the field browser does not list the product, so I can not choose! (See image) Why? [attachment]unavailable_product.png[/attachment]

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By the way, I have gone through the multi variant tutorial. I was able to get the parent product and child products imported, but had no success on the multi variant custom fields or values. I'm not fully understanding how to update the Available Fields properly.

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Hello Julius, I found the typo, if you set the option Parent Product Only to No, the export will run. The fix will be included in the next release. If you are interested I can let you know what to change to fix this, otherwise the next release will include it.

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Hello, You posted the debug log instead of the file you import :) The name [b]multi variant[/b] is what you have given it in the parent product. This is the custom label and the value after that is what is showing as the option name. You don't see it there?

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Hello, With "Template settings are different after import" I mean, i have first saved the Templates with CSVi before i have deinstalled it, and then make a new install of CSVi and import the templates again on the SAME site. And i have a new Question please: What is the Setting "Force stockable parent update"? I import products with custom filds. I must do a first run to import all parent products and then again for the child products , but i notice no difference with the setting yes or no. And last Your CSVi is a really good Addon with a big potential, but for beginners like me very difficult to use it. Little Video Tutorials can help.. LG

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Hello to everyone, i have created 3 Ramifications(Color, Size, Fabric). As a demo i have created a product and 14 children for it with a combination of Ramifications. Is there a way to export parent and all children of it with all Ramifications respectively? Till now i am getting only 1 row at the exported csv with parent only and all 3 ramifications-columns zero. Additionally, i would like to create the rest of the children for all combinations(color, size, fabric) and import them through CSVI. Till now getting 500 - internal server error. But probably the exported csv might be wrong formated. Attaching the exported file for your reference. There is no child in it. thank you very much.

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Hi, i import fathers and childs products with multiple variants and it's all OK. In the custom fields tab of the father product the first variant is the father product without any selection of variants paramenters (red area in image). Is there a way to import some value in that fields so that the father is the first (and default) variant? Thank you!

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Thanks for explaining. I didn't see the parent price because of an incompatibility with VM3. But since you have supplied a [url=http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32057]patch[/url] for this, things work perfectly. Great job!

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Hello Petra, Looking into the log shows that you don't have any parent-child relation set for products. Can you add one more field product_parent_id along with the export fields you are doing and send the debug log and the exported CSV file?

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1. please check, i send on you mail after import main_category/subcategory script did not create 2 category - parent and child, only one!! - "main_category/subcategory" 5. if image is not displayed link to product page dont work!! please help!

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Hello, The problem is in your import file, in the parent product row in the custom_title column you have an extra ~ at the end of it which makes the count of custom titles and custom values not to match and so custom fields are not processed. Remove the extra ~ at the end and run the import again.

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Hello, I want to export virtuemart children product_price. In price export I have product-price but only parent products In product export I have children products but not product_price field. Could you tell me how to do? Thanks in advance. JF

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Hello Ray, Let me ask you another question before we dig into this. Where do you set that the option "Use current/parent product as derived"? I don't seem to be able to find it in my system but also have no clue where to look ;)

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Hello, You should not be hiding the multi-variant fields because these options are what determine which child product to use. Basically you are looking at the parent product but based on the selection you see the details of the child product. Why do you want to hide the options?

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Hello, You should have the first row with parent product and the next row will be the child product, an example will be like below [code type="markup"]product_sku;product_parent_sku;custom_title;custom_value;custom_disabler parent_sku;;title;value;N child_sku;parent_sku;title;value;Y[/code]

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Hello, The problem is with your import file. In the parent row under custom_title column you have 'Ring Option' but it should be 'Ring Options' which is correct only with first value and rest are missing the 's'. You need to correct all of them and run the import again.

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Hello, So your import file has imported all the parent products. Now moving on to your second file, when you select your second file for import in CSVI, what do you see on preview page? Can you post screenshot of it?

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You are missing the [b]custom_param[/b] field with the value [b]withParent="1"|parentOrderable="0"|wPrice=0|[/b] and missing the field [b]custom_value[/b] with the value [b]product_name[/b]. These changes only apply to the parent products, they are not needed for the child products. That should do it.

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Hello, the result is the same. I attach the 2 files. We do have a lot of parent-child relations on that site and if I don't use the option 'export only child products' they are all exported. And I see the product_parent_ids in the newly added column. Thanks for looking Petra

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Hello, Please [url=https://www.csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] which will complile parent category for child in normal product export in CSV file. [attachment]patch_vm_20-01-2016.zip[/attachment]

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Hello, [quote]So how do I said to csv file the child products are imported?Are there an item (the first raw, cvs file) that I to need put for this products?[/quote] For child products you need to add a field product_parent_sku in your import with sku of parent product.

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Hi, How could I export the category tree from VM to CSV? If using VM category export template, it does not allow to select parent category field. I guess this is because the category tree table is separate from actual categories -table. Anyway to do this?

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Hello, [quote]Observation: there is no connection between value in Category field (caps1.jpg) and what I can get to show up in Order Product field. It's not producing a subset of that category.[/quote] Yes that is correct. There is no connection between the Category field and Order product field. They work as independent export filters. [quote]Getting values to display based on the three options that are populated below search field: Product ID, Product Code, Product name... what is the exact sequence of steps you recommend to get this search to work? I can't seem to replicate the same steps over and over... if I type in product_name, it displays but nothing below. If I delete that and hit return, sometimes i can get a listing, other times that doesn't work. ditto with product_name or Product name.[/quote] The search works based on the characters entered in the text box. The text entered is searched in both product_code and product_name fields. It is an ajax search where results are refreshed and displayed based on the text entered or deleted. There is no need to hit return in this field. You just need to type in few characters of product name or product code to see the result. [quote]Should i be using the visual value, i'e Product Code or 'real' name, ie product_code. [/quote] No you just need to enter the value of either product_name or product_code. For example to display products with text "Helly" (as per your screenshot caps1.jpg) just enter the text "Helly" in the textbox and you should see the products filtered by this text. [quote]Then what's next step? carriage return? delete>? Type over it with product code or name or ID??? I get wildly inconsistent results trying all of these options. Please point me toward detailed documentation or tell me what the proper sequence is. I'm using Chrome Version 77.0.3865.90 (Official Build) (64-bit) on Mac 10.13.6 High Sierra. Have not tried Firefox or Safari yet. Don't know if cache is an issue, i got inconsistent results regardless of cleared cache or not. [/quote] From your screenshot i see that all the products are listed when there is nothing entered in the search textbox. The attached patch file will fix that display. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url], clear the cache and then try the search again. [quote]Thanks... hell of a nice product, i will definitely pay a visit to the joomla extensions site and rate.[/quote] Thank you for your feedback.

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My config: Joomla 3.4.3, VM 3.0.9 and CSVI Pro 5.21.1 My question: I want to export my child product descriptions for Google Merchant. The 'product_desc' field doesn't help because it is empty for the child products. Is there a way to get the product description from the parent product?

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Hello Andy, The patch for pulling manufacturer from parent to children is done. Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and let me know how it goes. [attachment]patch_google_export_2016_09_09.zip[/attachment]

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Hello Matteo, [quote]I would like to set a EAN ( or custom field) ... And from that fiend import the prices...[/quote]You can use the EAN code for updating but it needs to be unique of course. If it is not unique, CSVI will only update the first one it finds and this doesn't have to be the same record because it depends on what the database returns. As you already mentioned, the EAN code would not be unique, so this is not going to work. Have you looked at the Generic Child Variant? This takes the price from the parent product and you can still have separate products for each variant. Thus by updating the parent only, you would update the children as well. Perhaps that is a solution. You can try this out by manually creating 1 such product and see if it suits your needs.

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Hi Roland, [quote]If you import the parent product first, and only the parent product, it will have the Ramifications set. If you run the update available fields then, it will find the ramifications and make them available as available fields. After that you should be able to import the children or full list.[/quote] Managed to get it working this way thanks; ok, not the optimum way to do it i guess, but it does the job :) Noted also the following: If you make the import without including the product_name field, CSVI will ERASE all existing product names! (we get "Language missing id xx" instead of the product name).So for now, we always need to include this field to avoid any further issues :P (Haven't tested with any similar fields like product_desc or product_s_desc) Rgrds, Chris

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Hi, 1) first in VM: - I created a variant General named Son "Image Format" as a custom field 2) these facts with CSVI steps: - I created ProductA and ProductB - I created the relationship ProductB son of ProductA. - I assigned the custom field "Image Format" to ProductB I realized that the two flag "Show the parent how" and "option The parent product you can order" are not enabled. This allows me to see them and choose in the cart. See attached screenshot! I can not find the field to be used to activate the two flags! Surely I have to use product_sku, custom_title I created a template Import> VirtueMart> Product or do I have to create it> Custom Fields? Thanks again for your valuable assitance and congratulations again for your product!

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[quote]But removed them just to test & over 90% of the cosmetic errors reporting back from Google disappeared.[/quote]Beats me. [quote]So it seems there is another Hoop to jump through to satisfy Google?[/quote]Definitely looks like that, as there should be nothing wrong with using CDATA tags. As for the manufacturer info, this is a funky one. What this means is that for every child we also need to load the parent information as VirtueMart does. That is OK for VirtueMart as it only needs to load 1 parent per page load, we will need to do it for the complete dataset you are exporting, which is possibly the complete database. This will be a performance penalty. I have asked Tharuna to come up with a proof of concept and see if we can use that. We are sure that after manufacturer, other fields will follow ;)

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Hello, [quote]1. yes categorues was added. but i enter in category2 - child og parent category1, and category2 not child exist only one category -"maincategory1/childcategory2" - see photo parent category - top level!! it's not a child category!!![/quote] Sorry i could not follow you. This is how categories work, CSVI will check for level 1 category, if its not present will create a new one then will look for level 2 and creates it under level 1 category. Say for example there are two category path 1.category1/childcategory1 2.category1/childcategory2 Then when the first category_path is imported, category1 and childcategory1 are created if there are not there already. Now when the second category_path is imported, since category1 is already there, only childcategory2 will be created and put under category1. Hope this helps to understand.

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Hello, Currently CSVI doesn't export parent category for child if no category is set for child. I have added this feature for our next release and the patch file is attached to this post. Since you haven't mentioned the your CSVI version i wanted to also say that this patch file has been developed with latest CSVI 7.0.2 version files. Please do the following and let me know how it goes. 1. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the attached patch file[/url] from CSVI maintenance menu. 2. In your export template settings on Options tab, you can see an option Use parent category, set it to Yes. 3. Run the export. [attachment]patch_parent_category_2017_02_08.zip[/attachment]

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"...it should be the id of the parent product"? Do you mean, instead of Y or N it should be the parent id? Which I can easily setup in my excel file but I don't think we are on the same page yet, I don't think that's what you mean. I hope my import file helps you. Please find attached the import file and my excel file with ALL my tabs that get exported as csv files to get imported via a script on my server. Thanks Import file in CSV (which is sheet 2 of my excel file): [attachment]2) VM Cat & Prod.zip[/attachment] Excel file with ALL the sheets (and export macro etc), you shouldn't need this but just in case: [attachment]Categories & Products.zip[/attachment]

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Hello Chris, [quote]If i create the fields manually it is ok. I'm trying to find out more abt this![/quote]The empty entry comes from the parent product having no value in the COM_VIRTUEMART_CF_EDITION field. I will have to do some more checking/testing/shaving and will get back to you on this.

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Hi, I am trying to update a batch of product SKUs by importing a csv. You can see it in the attachment. virtuemart_product_id 340 is a parent product and everything updates fine. But all other product IDs are child products and they don't update at all. Can you explain why this is & how to fix it?

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1) We read this instruction but we cannot see anywhere option: Use file extension: XML We have no option at all like this at the final version. 2) We updated available fields and all ok now. Just a question on this one. Is there a field to show the parent category id?

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Joomla 3.4 VM 3.07 CSVI 5.21.2 Hello. I have been using CSVI for years with great success. A couple years ago I developed a website using VM 2 and Joomla 2.5. This site has around 5,000 products. Many of which are the same product but with variations in color and custom product fields. This was due to VM 2 not having the ability for Child products to have their own custom fields so I was left with defining every product as a Parent. Recently I have upgraded the site to VM 3 and Joomla 3. I am now looking for a way to simplify the product listings by converting many of the products to Child products. Using CSVI I can set the Parent ID, and remove categories for the products I wish to convert. What I have not been able to figure out is if there is a way to also enable the "disabler" field for the custom fields, of the products I am changing, into Child Products. The disabler field (either a 0 or a 1) tells Virtuemart to ignore the parent product's custom fields and only display the Child Product custom fields. I need to change these all to "1" when I process the child products. Can anyone think of a way to accomplish this using CSVI? Thanks!

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Hello, There is no direct way for doing this type of import as you have only id of parent and not its name. Try the below steps first on a test site and see how it goes before you do it on a live site. 1. You need to make sure that your category table auto increment value starts from 207734 which is as per your file. So you need to alter your VirtueMart category table auto increment to start from id 207734 using the below query and running it from phpmyadmin. Note that this can be done only with fresh install where your tables are empty. [code type="markup"]ALTER TABLE #__virtuemart_categories AUTO_INCREMENT=207734;[/code] 2. Import only the categories, so the name and its ids are created. Leave the parent child relation for now, all parent ids for categories will be 0. 3. Empty all rows in #__virtuemart_category_categories table 3. Now do a [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] for table #__virtuemart_category_categories and use only category_parent_id and category_child_id from your XML file. This should solve your problem. Let me know how it goes.

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Hello, Updating in database will be difficult as you may have to edit it for all parent products. The better way would be do the import again with correct name in your import file. If you have no other custom fields values stored you can empty the #__virtuemart_product_customfields table and do a fresh import.

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Hello, From the queries in your debug log i can see that the product category references are added during import for the parent product. The product id is 2357 which is correct as per the screenshot attached and the id of the category is 153. Is there a category with name "ELETTRICO" and virtuemart_category_id 153 exists in your virtuemart_categories_en_gb table?

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Dear all, on Joomla 3.3.6, Virtuemart 3.02 CSVI 6 PHP 5.5.16, Database 5.5.39-MariaDB (test server on Synology NAS, external links can be provided) I was able to install CSVI 6-and I have generated some Virtuemart Export templates The following exports are working as far as I can see: Category Products Manufacturer are running fine! When trying to export the order (there is just one order present in the database, just the field "CITY" selected), the following error message appears first: [color=#880000]Table 'Joomla.pxv6t_virtuemart_paymentmethods_' doesn't exist SQL=SELECT `city` FROM `pxv6t_virtuemart_orders` LEFT JOIN `pxv6t_virtuemart_order_items` ON `pxv6t_virtuemart_orders`.`virtuemart_order_id` = `pxv6t_virtuemart_order_items`.`virtuemart_order_id` LEFT JOIN `pxv6t_virtuemart_order_userinfos` AS `user_info1` ON `pxv6t_virtuemart_orders`.`virtuemart_order_id` = `user_info1`.`virtuemart_order_id` LEFT JOIN `pxv6t_virtuemart_orderstates` ON `pxv6t_virtuemart_orders`.`order_status` = `pxv6t_virtuemart_orderstates`.`.....[/color] Then, after fully configuring the shop I managed to get the first order export "city" "xxx" => great! But then, when trying to expand the fields by selecting the "Templates" Tab, I got a new error message: [color=#880000]You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') GROUP BY `value` ORDER BY `text`' at line 5 SQL=SELECT `virtuemart_user_id` AS `value`,IF (LENGTH(TRIM(CONCAT_WS(' ', `first_name`, `middle_name`, `last_name`))) = 0, '', IF (TRIM(CONCAT_WS(' ', `first_name`, `middle_name`, `last_name`)) IS NULL, '', TRIM(CONCAT_WS(' ', `first_name`, `middle_name`, `last_name`)) ) ) AS `text` FROM `pxv6t_virtuemart_order_userinfos` WHERE `virtuemart_user_id` IN () GROUP BY `value` ORDER BY `text` [/color](end of error message) And I'm not allowed anymore to edit the corresponding template, but DELETE Template is still possible. So I deleted and tried again. Unfortunately ... as soon as I try to set the filename for the exported file, the same message appeared again. Then, justr playing with new templates, I got once again the error message [color=#440000]Table 'Joomla.pxv6t_virtuemart_paymentmethods_' doesn't exist SQL=SELECT `address_1`, `city` FROM `pxv6t_virtuemart_orders` LEFT JOIN `pxv6t_virtuemart_order_items` ON `pxv6t_virtuemart_orders`.`virtuemart_order_id` = `pxv6t_virtuemart_order_items`.`virtuemart_order_id` LEFT JOIN `pxv6t_virtuemart_order_userinfos` AS `user_info1` ON `pxv6t_virtuemart_orders`.`...[/color] How shall I proceed? Shall I provide login credentials? Thanks & best regards Hendrik Remark: By directly selecting Templates => Template Fields I was able to export e.g. 18 fields with the order template, but it is still a bit tricky to overcome the error messages. If I once again try to add almost all fields (without payment methods) I still get an error message... now concerning virtuemart_orders.customer_note Do I have to tune the fields until I do not get an error message... or what is the right way? Thanks for your help!

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Hello, The problem of page exits without saving to VirtueMart dashboard is only with your parent product and not with child products, atleast for me. This is not an issue with your csv file or CSVI but with your php.ini settings. This issue has been discussed in VirtueMart forum [url=http://forum.virtuemart.net/index.php?topic=131069.0]here.[/url]

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Hello, [quote]Also i can't find any guide or tutorial about child products.[/quote]There is not just one type of child products. For example there are the [url=https://www.csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Multi Variants[/url], which is a type of child product as well. [quote] I made my first import with fields "SKU" and "Parent_SKU" and indeed the products became parent and child.[/quote]That is the simple parent/child relationship. [quote]How can i add into parent products the custom field "Generic child variant"[/quote]Like any other custom field, see the [url=https://www.csvimproved.com/support/questions-and-answers/1112-product-import-with-custom-fields]Product import with custom fields[/url] tutorial for more details on using custom fields. [quote]and into custom field i want to set the value product_length and not the product_name[/quote]This you will need to explain further as I don't understand what you are trying to achieve here. [quote]How can i remove the categories from the children products.[/quote]There is no such option in CSVI. The only way I see possible is to empty the table virtuemart_product_categories using PhpMyAdmin for example. After that do an import of your products with the category_path to assign the categories to the products you want to have a category.

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Hello, [quote]I just realise that my problem was mainly a logical problem. I was trying to import on the child product both the derived custom fields from the parent product ( with disabler set to YES ) as well as the child product's custom fields ( with disabler set to NO ). Taking a second look I realised, because parent and child product custom fields are always the same in my case, that the only thing that I needed to import was parent custom fields that will automatically pass down to derived child custom fields. Thank you for your help realising that![/quote] Glad to know you figured out the issue. [quote]For my second problem, unfortunatelly I can't find any more information on my server's log.I am getting some 303 Status Code but I don't know if they are relevant. You can see attached a relevant screenshot. I don't know if I missing something! Thank you again for your time![/quote] The screenshot you have sent is for sever access log, you need to check your server error logs to get any errors. The 303 status code is not an error but the HTTP code after redirection to a new URL and that won't tell us the issue. Are you seeing this error after your import is completely finished or you see the error but still the import is done?

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[quote]This will hold true for the product export but for the Google Merchant export that could be changed as there it is just a matter of exporting the data and not maintaining it for import. So another job on my todo list :)[/quote] That sounds perfect for my specific problem here, Would we still add the parent products to the SKU filer & your "Google Merchant" Plugin does all the magic? What about other shops that do have different data for there child products? I don't there are many scenarios like this (I certainly don't have any), but I assume there are shops out there that may have a different short or long description for there child product. In this case if a Short Long Description exists, will the plugin use that instead of the parent data? Let me know if theres anything I can do or help test?

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Hi I try in various way to import child and parent products (virtuemart 3.0.6.2 joomla.3.4.0) example : Sku value Product1 >parent (not ordinable) product1-S >child size S product1-M >child size M product1-L >child size L With generic child variant is ok but it's not possible assign custom labels on child product fields (we can only assign values like product_name , product sku , product alias etc) , so i look for a more professional result. With Customfieldsforall it'no possible make this kind of import With Csv 6 beta 5 (perhaps multi variant will be the best way to make this import) i get internal server error 500 and i can't solve it . Can you help me please? Sorry for my english Regards

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Hello Andy, [quote]However, when switching them all off, CDATA, still shows for Link & Manufacturer as seen here - bit.ly/2chIzaF I checked and cleared all cache too?[/quote] Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]apply the attached patch file[/url] so to remove CDATA according to template field setting for manufacturer and link. [quote]Also is it possible to pull manufacturer name from parent for children or do I need to set Manufacturer for all children when setting products up?[/quote] You may need to set up manufacturer for children while setting up the product. There is no option now to pull parent manufacturer for child products. [attachment]patch_google_cdata_2016-09-06.zip[/attachment]

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Hello Ray, The patch files for using "Use current/parent product as derived" is ready. You need to apply both of the [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]patch files attached here.[/url] 1. A new available field product_as_derived is introduced to support this feature. So once you apply the patch files, make sure that you update your available fields. 2. In import file, you need to add a one more row for parent product and set product_as_derived as 1. I have attached an example csv file here. You can try initially with one product and if it works, continue with more to see how it goes. [attachment]patch_vm_scf_2016-08-17.zip[/attachment] [attachment]patch_scf_2016-08-17.zip[/attachment] [attachment]examplecsv.txt[/attachment]

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Hello, Yes, your preview looks good, next is to import the file. After import what do you see in VirtueMart product details page? Lets say we take an example product with SKU 101A-COMM-ANT-39, Can you post the screenshot of this child product in VirtueMart product details page? Also, after your second file import you should be having a total of 917 products in your VirtueMart products page where 133 are parent products from your first import file and 784 child products are imported from your second import file. Is that correct? The child products don't have product_name details and so they will show as "Language string missing..." but they should be having product_sku, product_in_stock as in your second import file and also they are linked to the corresponding parent product. Do you see the same?

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Hello, [quote]Now, parent products and child products are imported as a independents products[/quote]You need to set the product_parent_sku for the child products to make them related. Did you do that? Just the layout of your old site is customized, so if you want the same layout, you will need to modify your site template.

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Hi, Id like your advice on setting up a category_path as follows; It just needs to be 'a_set_folder_name/[field_from_import]', to clarify the parent folder will be the same for all k2 articles imported and the child will be a field from the import. Im aware I have to use a combine, but im a little confused about exactly how to achieve this. Many thanks in advance!

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Hello Don, Thanks for the kind words, I figured it comes with age :) To import categories you will need to use the [b]category_path[/b] field and provide the full path. For example Clothes/Men/Jeans this will create the full path of parent and sub-categories. If you import it with the product import, include the product_sku field as well to get the product assigned to that category.

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Hello, You can import a category file with just two fields, [b]category_path[/b] and [b]published[/b], using the Category Import. The category_path field takes a value like Parent/Child/Grandchild. The published field is a Y or N, depending if you want them published or not. That is all you would need to import your category tree.

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Hello, [quote]this is being ignored by CSVIpro.[/quote]How did you reach that conclusion? It's not CSVI calculating the prices, CSVI just asks VirtueMart for the prices. With a new parent/child I am able to replicate what you see. So I will have to look further into this as to why VirtueMart is returning the wrong price and get back to you later.

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I've moved some previously "normal" products to child products and want them to only show with the parent. Is there a way to set the category field to remove previously assigned categories? My workaround was to create an unpublished category called "None" and upload that but it's no longer working for some reason. Thanks for any help. CSVI 7.11.0 Joomla 3.9.5 Virtuemart 3.4.2

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Hello. I'm testing custom fields and multi - variant I'm trying to import an CSV file with parent product and its derivatives in a single file and are introduced smoothly except the two custom fields that have called volume limit . The problem is that although the multi- variant field is created with its two variants , not filled with any data. Deputy CSV file :

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Hello, I added salesprice to the simple export, so now i have product_sku, product_name, product_price and salesprice fields in my export and still don't see any price coming for parent product for salesprice. Can you send me the mysql dump of your VirtueMart tables to check? You can email it to me at tharuna@csvimproved.com.

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Hello Tharuna, I feel we are getting somewhere :-) See the image! However in the shop the products are still visible in all sizes.... Hope you stick by me :-) kind regards, Hennie PS did not yet tried your other option. One at the time.. [attachment]Test-parent-2.csv[/attachment] [attachment]Customfields-2.jpg[/attachment]

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Hello, The multiple values option is not applicable here because you only 1 replacement. You need to set the Find value to [b](>)[/b] and the Method needs to remain [b]Regular expression[/b]. This will give you this (as in my test) [quote]Parent > Level 1 > Level 2 > Level 3[/quote] Let me know if it works for you.

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Hello, You can run the import of smaller files to get a smaller debug log and so it is easy for us to check. Can you also please send the sample of your parent and child import files? It will help me to run the import and check what is going on with the import. You can send me a private message attaching these files.

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Hello, Thank you for sending the debug log. From what i see in your debug is that you have set Include sub categories filters to yes and CSVI is trying to export products for all the parent and child categories. Your products are assigned to categories? If the products are not exported then only possible way i could see is that they are not assigned to any category.

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Hello, [quote]Nothing happens, categories alias set by Joomla not by me.[/quote]This sounds like a Joomla issue rather than a CSVI issue. Looking at your debug log the alias is set as imported by you. It's a little hard since I don't speak a word of Russian :) In your file the first row is: детская мебель\держатель для балдахина;derzhatel-dlya-baldakhina;derzhatel dlya baldakhina.png;200;1 This imports 2 categories, the parent детская мебель and the child держатель для балдахина. The parent category will get the slug from Joomla and the child category will use the slug derzhatel-dlya-baldakhina. Later on in the file you have specified your own slug for детская мебель so the slug is updated to use your slug. I see in the log it already has your slug. You may need to figure out where the alias comes from. Perhaps the menu?

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I have problems with the multi variant import, which did not work for me. I followed your advices [url=http://www.csvimproved.com/de/forum/newtopic]here[/url]. My configuration is joomla 3.4.5, virtuemart 3.0.10 and csvi Pro. 6.3 - I created two virtuemart custom fields for Size and Color: [img]http://berger-online.org/image/csvi.jpg[/img] - I did an import with a few parent products. The import file looks like this in the preview: [img]http://berger-online.org/image/csvi2.jpg[/img] - I did an update of the available fields in the maintenance part of csvi But I did not find any new fields with Size and Color. What is wrong? Regards GuB PS With the full parent file and german words for Size and Color (Größe / Farbe) a got a system crash, because csvi copied the system on and on in the temp directory.

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Hi Roland, Thank you for your reply. After some search, I can say that, if CSVI could manage Joomla! tags It would be a unique tool who could do that! For now, I'm struggling with phpmyadmin with the help of this Joomla! StackExchange post: http://joomla.stackexchange.com/questions/2317/unexpected-parent-tag-association?rq=1 Best regards Simon

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@sandstorm871 [quote]Is it easier to have multiple imports as we used to do in VM2 when using the stockable variant plugin?[/quote]Currently a new import with multi variants requires to be done twice, this is because of the settings in the parent needs to be indexed. You could use a single template with the imports but I think for clarity it might be easier to use multiple aptly named templates.

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Hello, I did a test run of your file here and i dont see any issue with it except that i see there is same SKU for product and parent for "BCricCUS107_1377_BI" record. Can you try running import only with few records first and see how it goes? Please post the debug log of the import in case you see any issue.

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Hello, I found an issue with your CSV file. Your parent product and child products all have same product_sku. This field is a unique field used by CSVI to either update or insert a product. Since all the three products skus are same, there is only one product inserted and it is been updated subsequently. Please correct the product_sku and try doing the import again.

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Hello Tomasz, There is something really wrong with your custom field values. Looking at the screenshot the SKU of derived product shows the one for the parent and also price is not set but as per your CSV file there is price for all derived product. I tested with the product you mentioned and it works good even with one value. Can you post the debug log of the import?

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Hello, With a simple product export and with three fields product_sku, product_name and product_price the prices work good. I dont get any price with parent products. Your debug log shows the export fields to be different, are they related to product prices? How are they entered? what if you try to do a simple product price export like i mentioned to see what happens?

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I see all four items - http://mandy.annibells.co.uk/eba I can see problems with the multi variant showing on each item but I now understand how to hide it. I just can't see why all the products are showing and not just the parent. Last year I built a fashion site with 4k products with copious amounts of fields no problem...

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Hello, The logic is pretty simple I think. If you have duplicate orders, find the uniqueness in your orders and group on that. Unfortunately I can't see what is missing in your order export file but I checked the file you posted originally. The problem you are trying to solve is the duplicate products when you have child/parent items, correct?

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Hi, Just upgraded CSVI Pro from 6.6.4 to 7.0.2. Issue only occurring since upgrade. On Virtuemart Product Export the 'salesprice' is appearing empty for stockable child variant products where the child product inherits price from their parent product. If the child has its own price defined, its price comes out in the export okay. But if price is empty on the child product in Virtuemart, the price on the export is empty. Where as previously, it would use its parent product price in this scenario. Appreciate your assistance, thank you. Log and sample export file attached. We are using this as a csv data feed to Google Merchant, thus need price to export for every product. Can understand for other users that are exporting and reimporting product data, maybe they require the price field to be empty so doesn't create the price when re-importing. If so, would be nice to have a setting to allow to include inherited price or not. In attached sample export file : [ul] [li]Parent products are : ALOKA_SLIM and ALOKA-SLEEPYLIGHTS which show price correctly at $54.95[/li] [li]The only child products showing price are ones that have price overrides : ALOKA-LION, ALOKA-PIRATE, ALOKA-REMOTE, ALOKA-SLEEPYBEAR[/li] [li]All other child products are showing empty price[/li] [/ul] Software Versions : CSVI Pro Version: 7.0.2 Joomla! version: 3.6.5 PHP version: 5.5.29

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Hello, We have added support for dependent custom fields for all import with the attached patch file. Do the following to run the import of dependent custom fields 1. Make sure that you have CSVI Custom fields for all plugin installed and enabled. 2. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the attached patch file.[/url] 3. [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update available fields.[/url] 4. Create a parent custom field from VirtueMart custom fields page with plugin selected as Dependent custom fields for all(Screenshot image customfield_parent.png) 5. Create a child custom field in VirtueMart custom fields page with plugin selected as Dependent custom fields for all. Make sure you select the parent custom field in the child custom field as in the attached screenshot.(Screenshot image customfield_child.png) 6. Run the import with CSV content as in the below example [code type="markup"]"product_sku";"custom_title";"custom_value";"custom_param";"custom_price";"product_name";"product_in_stock";"product_price";"custom_parent_value" "100011";"CF4ALLparent~CF4ALLparent~CF4ALLparent";"dependentcustomfieldsforall~dependentcustomfieldsforall~dependentcustomfieldsforall";"Type~Material~Kind";"9.99";"Product Parent";"0";"100";"" "10001";"CF4ALL~CF4ALL~CF4ALL";"dependentcustomfieldsforall~dependentcustomfieldsforall~dependentcustomfieldsforall";"Wood~Leather~cotton";"9.99";"Product child";"0";"100";"Type~Material~Kind"[/code] Let me know how it goes.

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Hey Andy, [quote]Isn't this what you already do for children products for other ares such as[/quote]That is what we do but these individual queries are becoming hard to maintain, so we are looking at a more solid solution. Advantage will be that we only need to load the parent once for all it's child products, that is some performance win we can get over the current implementation.

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Hello Andrew, Can you try the [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]attached patch file[/url] from CSVI maintenance menu and see if your child products gets price of parent?. I have replied to your email too. Let me know on how it goes. [attachment]patch_vm_product_price_2017_02_25.zip[/attachment]

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Hello, Please post your import file and import debug log to understand the issue. To know on how to get the import debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]Where to get debug information?[/url] document. From your post i understand that you want parent product to be selected as variant. Is that right?

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Hello, You can have the child products as variants and link them to the parent product. To do that, have a look at [url=https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Import Multi variant custom field[/url] document. The document explains about two ramifications Size and Color but in your case it will be only one which is Quality.

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Hello, [quote]virtuemart has function parent and child (product variant), child is standalone product direct under another one (clone of it) [/quote] I understand this. [quote]can the problem be in using product sku like 150-1 for master and 150 for child?[/quote] No, that should not be a problem. Can you post your last export file along with the export debug log?

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Hello Roland, I can instal a "CSVI 6 Beta" simultaneus with CSVI 5 Pro? Or "CSVI 6 Beta" replace CSVI 5 Pro? Maybe I have a little confussion about parent products, children products and attributes. I'm not sure if the problem are the attributes or the other... I have the child products (parent) imported to Virtumart 3 but they are a different product than the Father Product not a size or option from it. It's difficult to explain for me but I try with an example: In Virtuemart 1.1.9 I have a Father product named Estor Safari Azul and into it they are 6 copies of this product in 6 differents sizes and prices. The image was the same for all products. (I adjoint a screen capture) Now, in Virtuemart 3 I have only a Father product without differents sizes and prices. It not show any size and show the low price of the differents sizes because is a default price in a Father product. (I adjoint also a screen capture) Thanks for your help Kind regards

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[quote]You can't use the * as shopper group name[/quote] I did remove the shopper_group_name field from the import, and it did fix this issue. It defaults to "Available for all" Unfortunately, another issue came up. After importing the parent and child products, I need to import pricing tiers. Two tiers for the parent product (0-23 units, 24-0 units). The child product stays at the original price (0-0, one tier). In my price import CSV file, if I don't use the shopper_group_name field, the shopper group is "Default Shopper Group" for the new pricing. This will hide the pricing tiers for guest shoppers. How can I assign the "Available for all" group for a price import? Also, I notice that subsequent price imports add new price entries, even if the price has not changed (doesn't update the price, just adds it). Is this the intended behavior? Seems that I'll end up with a huge pile of prices for every product very quickly.

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Hi Roland, I think we may have had a miscommunication as you suggested, I thought you were referring to the plugin by Break Design. My apologies. I have now installed the Stockable Custom Fields Addon and the variant dropdown remains on the frontend after import!! So thank you! I do however have a slight issue with the custom_multiple field now. On the import I set the parent to Y~Y~Y as it has 3 child products. I did not enter a value in this column for the child products, and it imports and works as expected. When I then export that same data, it is entering the default value as specified in the template field (Y~Y), for all products both child and parent. It is overwriting the Y~Y~Y which I used for the import. I have uploaded everything for you to see. Will removing the Y~Y from the export template field 'custom' default value solve this? Many thanks, Luke.

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Hello, Thank you for sending the import file and log as requested. The duplicates you are seeing on the child products is because the parent product generic type custom field is also derived on the child product. If you want to disable the derived custom field, you need to add a new field custom_disabler and set its value to Y to all child products in your import file and run the import.

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Hello Pio, These fields are not in the export because you don't need them for the export. You only need them once the first time you import the multi variants, after that you no longer need them as the fields are already known. Besides that these are special fields just to be able to create the multi variants using an import. As you probably have seen in the documentation, this is only needed for the parent product only.

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Hello, Let me explain on how you can import the child products keeping your example XML. As per the XML there is one parent product and two children. So you need to create three import templates, one to import the parent and one each to import the child. Since you are saying parent product import works good i will write on how you can import the child products. For the first child product create a import template with product set as record name on File tab. Your size node is same for both the child products and for parent product so we need to make the template fields read the size node accordingly. For first child product add template fields like below. We are adding skip field for first size node which actually belongs to parent and setting the XML node to actually read the second size node. We dont need to worry about the third size node as it is not needed for first child product and can be ignored. product_parent_sku = product/code_producer skip = sizes/size/code_producer skip = sizes/size/code skip = description/name + (-) + size_name skip = sizes/size/weight skip = sizes/size/stock/quantity product_sku = sizes/size/code_producer product_mpn = sizes/size/code product_name = description/name + (-) + size_name product_weight = sizes/size/weight product_in_stock = sizes/size/stock/quantity So by above fields we are doing like ----> Skip these fields -----> use these fields for product import -----> These are ignored for first product For the second child product create a import template with product set as record name on File tab. You can then add template fields to template like below, the skip field will skip the first and second Size node and move to the last one product_parent_sku = product/code_producer skip = sizes/size/code_producer skip = sizes/size/code skip = description/name + (-) + size_name skip = sizes/size/weight skip = sizes/size/stock/quantity skip = sizes/size/code_producer skip = sizes/size/code skip = description/name + (-) + size_name skip = sizes/size/weight skip = sizes/size/stock/quantity product_sku = sizes/size/code_producer product_mpn = sizes/size/code product_name = description/name + (-) + size_name product_weight = sizes/size/weight product_in_stock = sizes/size/stock/quantity So the XML will be like ----> Skip these fields ----> Skip these fields -----> use these fields for product import If you have more of child products you need to add more of import templates and add the skip fields accordingly. This example is only for two child products. Hope it is clear.

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Hi Rolland, we have new eshop with Virtuemart 3.4.2 Joomla 3.9.6 CustomfieldForAll 4.0.4 CustomFilters Pro 2.7.0 CSVI Pro 7.12.0 CSVI Import Custom Fields For All If I imported CSV for parent products, the customfields are imported ok, but for child products created duplicate customfiled. But I need for child products the same customfield only with setup override and selected only one value from multi values. The file for import is one (parent with child, and I importing one time. Velikost rámu == Frame size Modelový rok == Model year I tried importing a single file or importing separate files and each time the result was the same. Parameters were duplicated after child products were imported. I send picture with right admin setup and wrong admin setup. parent: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14198&virtuemart_category_id=742&Itemid=435 child-wrong: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14199&virtuemart_category_id=742&Itemid=435 child-ok: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14215&virtuemart_category_id=742&Itemid=435 How can I setup or import right? We have about 15000 products to import: - from feeds from suppliers - manually from ERP - manually in administration and the client does not want to manually overwrite child values => that then loses the use of CSVI advantage. I've also tried to add override / disabled values to CSV, but it didn't help. Best Regards Rudolf

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So I think this is the same issue as discussed in [url=http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32036#41988]this thread[/url]. Which means you need to add the value [b]product_name[/b] to the custom_value field for the parent products. Can you give that a try and if it doesn't work, post me the debug log again and a screenshot of your custom field and the product where it works?

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J! 3.5.1 VM 3.0.16 CSVi 6.5.7 When importing parent & child products, the custom fields that are strings have the disabler activated, but the custom fields that are plugins (Break Design's Custom Fields For All plugin) are not being disabled. Are there any insights as to why that is? I'll be going into addons/model/import/product.php to see if I can add some additional logic and, if I fix it, I'll post the adjustments here.

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Hello Pio, There is a problem with your import file. If you check for product with SKU B_202_POL_CH_V1, the child product entries B_202_POL_CH_V1_57 and B_202_POL_CH_V1_58 are duplicated which in turn creates two extra rows in database and has caused the whole confusion with stockable custom fields entries. You need to remove these duplicates and correct the parent product custom_title and custom_value fields and run the import again. Your issue should be fixed after that.

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Question- Is the parent_category_id field available? I couldn't find it on the CSVI category available fields, can you help how to get this field? It seems that this will be necessary for the code (rule) to determine whether a particular category is a bottom-level category? I'm also thinking of a possibility to do the check offline after the export, but would need the parent_category_id field or something similar too, which indicates the parent/sub-category relations...

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Hello Nicola, In your import template settings on Options tab you have set Delete custom fields relations to Yes, with this setting when a custom field is imported all the previous values are deleted and new values are imported. This should be causing problem in your case. When you import the child product the custom field values which are imported by parent file is deleted. Set this field to No and run the import.

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I cant't prepare the file as in the tutorial because it is my client that give me the files and his system cannot create "not standard" files as in the tutorial (not standard because or he create all the children or it create all the parent products). For that reason I have 2 different files... I must find a solution with a standard configuration, also because the files will be generated automatically and imported with a cron command each night

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Hello, [quote]Product ID: 7250 - SKU 700866015 This is not exported That product is son of ID: 2841 SKU: 7008660 This is exported Wich is son of ID: 22419 (no sku) This is exported[/quote] Want to know what is the use of having two level for child products. If the first level parent does not have a SKU, what is the point of having that product? Can you tell us how you handle this on frontend of your website?

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Apologies for coming back here again, this project has been ongoing for months, i shelved it for quite some time due to multiple issues, but have decided its time i dealt with it and moved on. Now, i have set up a stockable customfield called 'Please Choose:' and i have set up a custom field of type 'string' called 'Options:' I have updated the available fields list and then ran the import attached. The products are not appearing in the parent product custom field list (the parent product details are repeated in there) The child products do show on the child products page however. On top of this, if i do manually add the products under the Please Choose: box in the product custom field page then save the product, the Options: box is filled correct as is the product details under it? I think this must be something simple that i have missed? Any chance that somebody could have a quick look? It is driving me crazy trying to load all these products. Regards Donna

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Hi, I have now switched my CSVI version from 5 to 6. In the 5.21.2 Version it was possible to select a category(options -> category) and export all products with all child products(they have no category assigned) included. In Version 6.6.3 this doesn't work anymore, just the parent products will be exported. I saw this thread https://csvimproved.com/forum?view=topic&catid=44&id=32879&start=24 And there you state the following: [quote] If you only want these couple of products in an export file, you can use the Product SKU filter. The combination you want isn't possible because for the system there is no relation between these child products and category. [/quote] The product sku filter does not work for me. Because I don't know the child products sku's before the export. I can see why the SQL statement does not work. But wouldn't it be possible to include an Option to export also every child product to any parent product that will be exportet like in CSVI 5. Thanks! Regards

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Hello, [quote]i would like to sent you the log file but when i enter the csv file the csvi pro debug log says "no debug log found".[/quote] Have a look at "Where to get the debug information?" section on top of this page to know how to get your debug log. [quote] The problem is in moncheri that the dropdown menu επιλογή in english "choose" it doesn't show the size 36 and size 37. I tried to assign the category_path "Σανδάλια" and then in the frontend on the category browse page appeared the parent the child product size37 and the child product size 36 and not all in the parent product with the child products in a dropdown menu as i would wish to be.[/quote] I dont see the dropdown on your site, i was looking at this link http://www.moncheri.gr/index.php/sandalia/292/2016-07-19-06-16-18313477778-detail. Check if you have set the cart attribute of your custom field to yes. Also do provide me with your debug log to check on the import.

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Hello, [quote]Is the parent_category_id field available? I couldn't find it on the CSVI category available fields, can you help how to get this field? It seems that this will be necessary for the code (rule) to determine whether a particular category is a bottom-level category? [/quote] No, this field is not available in category export. We do not recommend using fields with _id in import or export as database handles these id fields. category_path field is constructed using category_parent_id and category_child_id field and the export gets the parent child relation. [quote]I'm also thinking of a possibility to do the check offline after the export, but would need the parent_category_id field or something similar too, which indicates the parent/sub-category relations...[/quote] If you are looking at exporting those field you can use [url=https://csvimproved.com/support/export/2639-advanced-custom-table-export]Advanced Custom table export[/url] and join the VirtueMart category tables to get them on export but do remember that custom table export do not support category_path field.

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Hello, I have checked the database dump you sent me and your data is corrupted. In the database you have set that category with ID 1 is a child of itself. That is impossible of course and this causes the loop. So you will need to clean up your categories. In the virtuemart_category_categories table find the entry where parent ID and child ID are both 1 and set the child ID to 0. That should make things work again.

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Hi, I've successfully imported all my products, however the Child products are not showing as a drop down option of the Parent product. Child Products do appear in the Virtuemart > Products as well as the Master as "Product has Children". I've attached my log files - http://thepaws.capitalhosting.co.uk/the-paws/collars/diamante-brown-collar-detail Regards Jamie [attachment]com_csvi.log.1.zip[/attachment] [attachment]Product_Info_Dec2015-test1.csv[/attachment]

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Hello Alexandr, Just to confirm again do you have CSVI stockable custom fields plugin installed and enabled? Your import file is good, running here on my test site there is no problem with the custom fields on parent product. You have sent screenshot of a different product from the one in the import file. Can you send me your original import file? Let me try running it here.

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Hi again, I made a custom template in a PHP file and i generated XML according to my expectations. Everything works, but I found a bug. In the created template in the administration panel the [include/exclude] options for selected product categories do not work. If children's products are in the excluded category "L" and the parent product is in the auto included category, unwanted children's products from the "L" category are displayed - this is bug. [attachment]Przechwytywanie.JPG[/attachment]

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Hello, There is no separate documentation on this. You need to [url=https://csvimproved.com/support/questions-and-answers/1074-create-a-template] create two different templates[/url] with different template fields . In the first template map the XML nodes for the parent product and in the second template map the child products which are Sizes. Mapping XML node is explained in [url=https://csvimproved.com/support/questions-and-answers/865-import-xml]Import XML[/url] document.

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I've done that .. the problem is on the second file import... Fom the column my client pass me I can create the sku and the parent_sku.. I also added the empty multivariant_fiels an multivariant_title columns however in the product managment i see a lot of child product without name and in the parent product I can't see the size selection... any Idea?... If you need to see the administration side il send the credential by mail

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Hi there, can anyone help us out with importing our catalogue and inventory? here is our situation Parent Product Lichtblauw trouwpak 3 delig met gilet met revers ROKA groen 111200293 Armani Armani 1 y Mooi Licht Groen kostuum 3-delig voor de bruidegom van het merk ROKA.Het colbert heeft twee klepzakken, een borstzak, zijsplitten. De pantalon heeft steekzakken, twee paspelzakken aan de achterzijde, een knoopsluiting en een ritssluiting. Het gilet is van dezelfde stof gemaakt als het pak. trouwpakken 5193 18153-72 Orlando https://www.roka.nl/111200293/800/1500/pep.jpg https://www.roka.nl/kostuum-pak-3-delig-licht-groen-18153-71-orlando-111200292 3 825,6198 999.00 767,7685 929.00 in stock new groen 2 2 2 2 2 2 ![CDATA[ ul.uk-list.uk-list-divider.uk-accordion li:last-child {display: block;} ]]> NL Rembours 0,00 NL Ideal 0,00 NL Vooruit betalen 0,00 : Title of the product, normal VM field : Product SKU, normal VM field : Custom field, string : Manufacturer, normal VM field, used in Custom Filters : Custom field, string : Custom field, string : Custom field, string : Custom field, Customfieldsforall, multiple values, used in Custom Filters : Custom field, Customfieldsforall, multiple values, used in Custom Filters : Custom field, editor, CSS : not used in VM : not used in VM : normal price without tax : normal price with tax : price, without tax : Final price, with tax : not used in VM : not used in VM : Image in VM : not used in VM : not used in VM The parent product is created but not orderable because only sizes are. Each suit has a size, each size hat a GTIN and a unique SKU (parent SKU with size)and it has Stock. The stock is devided over our physical stores, that information is there in the feed. The Parent does not need stock as it is not orderable. Child products (3) Here we have 3 childs of SKU: 111200293 Child 1, the size is 46, the stock is 1 and the stock is at “magazijn 1” Child 2, the size is 48, the stock is 4, 1 is at store "magazijn 1”, 2 are at store "magazijn 2” and 1 is at store "magazijn 3” Child 3, the size is 50, the stock is 5, 2 are at store "magazijn 1”, 1 is at store "magazijn 2” and 2 are at store "magazijn 4” Lichtblauw trouwpak 3 delig met gilet met revers ROKA groen 111200293 111200293_46 2017000017586 46 1 1 Lichtblauw trouwpak 3 delig met gilet met revers ROKA groen 111200293 111200293_48 2017000017587 46 4 1 2 1 Lichtblauw trouwpak 3 delig met gilet met revers ROKA groen 111200293 111200293_50 2017000017588 50 5 2 1 2 : Title of the product, normal VM field : Parent SKU to connect it to the Parent : Product SKU, normal VM field : Custom field, stockablecustomfields, used in Custom Filters : Stock information : Our source file is an XML file or we can create multiple XML files or we can combine it, we can create any kind of field, duplicate or rename it, everything is possible. Until now, no luck. We tried it with stockable custom fields and with multi variants. there is always an issue. Can anyone help us to create one ore more import templates? As mentioned, we can create more than one XML import file if that is necessary.

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Hi, After read your Howto for a cron job. I wanted to schedule mine. But it's impossible due to this limit on OVH Server The characters for the records are letters, numbers, and characters -_./ Moreover, it is forbidden to access parent folders using .. The length of the command to run is limited to 100 characters :angry: This is my command /usr/local/bin/php /home/motodepoou/www/administrator/components/com_csvi/helper/cron.php --key="ubiflow" --template_id="4" How to do ? Regards

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Hello, Running an export here gets the parent price to child when there is an empty price. Can you send a mail to tharuna@csvimproved.com with your VirtueMart tables mysql dump and your template XML file to check?. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it here.

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Hello, [quote]Variants have the same product_mpn and that's a problem.[/quote] Yes, that is a problem. The first product with matching product_mpn will be updated. You want to import only parent and skip the children, right? If that is the case, you can use [url=https://csvimproved.com/support/tutorials/2641-skip-rule-plugin]skip rule plugin[/url] where you set to skip the rows which has parent_product_sku values as set in Values to match field in your rule.

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Hi Rolandd, Yes the basics work fine, CSVI is perfect for what I need but it took some time for me personally to figure things out. I checked my csv file and it was very badly put together from my manufacturer, so I fixed all that and I removed the product_parent_sku from the parent product and added the Multi Variant and it works like a charm! Everything is where it's supposed to be Thank you and tharuna for all the help!

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Hello, No problem, I will be patient :) CSVI 5 works the same on Joomla 2.5 as it does on Joomla 3. Only VirtueMart has changed quite a bit. Here is a test file you can use: "category_path";"category_description" "Productos Disponibles/Abrasivos";"Abrasivos" "Productos Disponibles/Agrandadores de Anillos";"Agrandadores de Anillos" See if you can import that file. To do that create a new template of the import VirtueMart Categories. Check on the Options type if the language is set to Spanish and save your template. Now load this example file and the import should be OK.

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I seem to be back at the issue again whereby the child products are not showing in a dropdown on the parent product page? I am logging all change i make to my site so i know what i am updating, then re-importing products to ensure the process is fluid, but once again my stockable field is not showing in the parent item? I have checked the stockable custom field and both cart values are set to yes. I have checked the sub-field and checked the cart values are set to no. Then I have updated the available field list and imported my products but the dropdown still isn't displaying. I have checked the import file is UTF-8 and analysed the first 20 lines and all seems fine. The custom fields are displayed correctly in the admin panel also. I really cannot see what i am doing wrong here? Sorry for asking the same question again.These are the steps i check before the import: - Cart Input set to yes in custom field 'Please Choose' - Custom field 'Options:' updated to 'Option:' and cart attribute changed to no - Update available fields - Import stockable Variants I will once again attempt to attach the relevant files I'm afraid the log file isn't complete as i think the server is playing up (Again), but those products that have imported do not display the option field in the parent product as previously described.. Again i apologise for this, in total i have spent so much time trying to get this products in to my site, that i could have probably completed it manually. Lol! I really just just want to get my products into my shop so i can move on from this. Lol! Regards Donna

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Hi Roland, I'm impressed I managed to use a filed that shouldn't be available?! So I have set up the field [b]custom[/b], and set the column header to [b]custom_multiple[/b] with default value of [b]Y~Y[/b] (you can see the screenshot of this). I exported using this template and you can see the export .csv attached, it put Y~Y in the custom_multiple column for parent and child product. I amended so that only the parent product had the entry Y~Y~Y, as it has 3 child products. Then Imported using the import .csv and import template which are attached/screenshot. Still no luck, the dropdown to select a child product still disappears from front end after import. I have attached both export and import logs. Also, there will eventually be some products that do no have child products, so the value for custom_multiple will be 'N' correct? Does this mean each time the list of products is exported that will be overwritten by Y~Y as you suggested ti use in the export template? Many thanks, Luke.

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Hi Guys, I am having an issue importing Stockable Custom Fields (breakdesign). I have manually added a product with custom fields, exported then deleted the products from VM and tried to re-import the file to no avail. The child products are created, but not correctly attributed to the Parent Product. I have had a similar issue when manually adding child products. I have attempted to discuss this with BreakDesigns as it seems like a bug (the plugin has not been updated for some time) however, they are not willing to help. When adding the custom fields manually, sometimes (not everytime) after saving the first variation and adding/populating the fields for another - it does not save correctly. The fields go back to default ie. the image chosen is no longer there, the SKU defaults back to the Parent SKU and the price and stock fields are no longer populated. This seems to be the same when importing also. Has anyone else experienced this? Does anyone have any suggestions? I have attached my import file and debug log. Best Regards Donna [attachment]child product test.csv[/attachment] [attachment]com_csvi.log.208.zip[/attachment]

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Hello Chris, It has been some time since I had a chance to look at this. Now there is news :) In CSVI 6.6.0, the next feature release I have added code to check for images of a product, if they don't exist, look for any possible parent images. If those do not exist, check for a default value. If that doesn't exist either, the product will be excluded from the export. In addition I am building support for shipping rates using the VirtueMart shipping rules, so it's all dynamic :)

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Some of these in particular products have been added by CSVi, some added manually, some of the initial CSVi imported products have been added to or removed, etc So I don't think using sort by "virtuemart_product_id" will help us in this case However I have again just ran this & added the export file & debug if it helps with anything? The export with noting altered in the group or sort fields, looks great apart from the duplicate parent products, so is this just the mood of the database?

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Hello Maik, There are 3 options, modify the Joomla core code where it happens: https://github.com/joomla/joomla-cms/blob/staging/libraries/joomla/table/table.php#L800 or change the override that calls the Joomla code. This is located in the file administrator/components/com_csvi/tables/default.php on line 154. [code type="markup"]$result = parent::store($updateNulls);[/code] or leave the database IDs alone and use the gtin or mpn field with your own IDs to manage the products. That is not viable?

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[quote]On the product export template under the Options tab you have a [b]Product SKU filter[/b] here you can set which SKUs to exclude.[/quote] :blink: Ah OK, I'll give that a go. I just wandered wether there was a way to exclude these Parent products (where that products is not orderable) for the[b] Google Merchant Export[/b](only), as these will never be needed & cause problems with the XML import to Google. The filter option will work for now :)

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Hi! How can I add multiple categories of goods? Import takes place without errors. EXAMPLES "product_sku","category_path","product_ordering" "H01","Hand Tool/Indoors","1" "H02","Hand Tool/Indoors","2" "H03","Hand Tool/Indoors","3" In the example shown, one If I specify two or more categories of getting a result attach files jpg. 'Metro' parent category. CSVI Pro: 5.21.2 Joomla: 3.3.6 Stable VirtueMart 3.0.2

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Hi, im trying to assign products to multiple categories. Im using CSV file with product_sku and related_categories fields: product_sku 47505 related_categories CAT1|CAT1SUB|CAT1SUBSUB When i check products they are indeed assigned to that categories, but the problem is even those categories existed before import, CSVI also created extra parent categories CAT1 CAT1SUB and CAT1SUBSUB. What i should need to do in order just to populate related categories field and not create new categories.

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Hello Jan Willem, I have been investigating your issue and found that your file bwtest.csv is missing the field custom_value and this field needs the value [b]product_name[/b]. In addition you may want to change the custom_param field to read [b]withParent="1"|parentOrderable="0"|wPrice=0|[/b] so all the options are present. These changes only apply to the parent products, they are not needed for the child products. Give that a try and let me know how it goes.

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Hi Guys, Just revisiting this topic as I've been working on another project and just come back to this one. The issue is still the same i.e Stockable variants are being imported and the child products are displaying in the parent product in the backend, but on the front end there is no dropdown option? The stockable custom field is in the addtocart location, although i have also tried by leaving this blank to no avail. I have attached my debug log and import file for review. Edit: The files are too big to upload.

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[quote]You can edit each field in your template fields and enable/disable CDATA tags.[/quote] Thanks, I wasn't aware of that ;) However, when switching them all off, CDATA, still shows for Link & Manufacturer as seen here - bit.ly/2chIzaF I checked and cleared all cache too? Also is it possible to pull manufacturer name from parent for children or do I need to set Manufacturer for all children when setting products up?

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[quote]The patch for pulling manufacturer from parent to children is done.[/quote] Thanks Tharuna, I hadn't seen that until today so will test it later & let you know if there are any issues. Also I am running a couple of versions behind, now & worried to update, because of so may patch files have been used. If I update CSVi & the VM Plugin, are the patch files that you /roland have created all in the latest versions? Thanks again, Andy

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Hello, The only way you can get these duplicates is when you have assigned a product to both main category and also to child category. Go to VirtueMart and check this product category, you must have assigned it to parent category SPICE RACKS and also to child category OIL/VINEGAR DISHES, Since OIL/VINEGAR is a child for SPICE RACKS you just need to assign to it and remove SPICE RACKS category from the product. That should solve your issue.

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Hello, I deleted the "virtuemart_product_id" and "product_parent_id" field, and entered the product_parent_sku field and the "Taglia" (size in the Italian language) field (see [attachment]product.csv[/attachment]). I imported the product.csv file, the parent product and the children were correctly inserted, but the fields in the custom fields are missing (see [attachment]custom_fields_missing.jpg[/attachment] ). Custom fields should appear as in the example ( [attachment]custom_fields.jpg[/attachment]). Which fields do I need to import to also display custom fields? [attachment]com_csvi.log.66.zip[/attachment]

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Hello Ian, Had a look at your import file and debug log. I found the cause for why you are having duplicates with your menus. For the browse menu item you have the type to be heading and for children by-designer and by-product the type is component. CSVI uses type and path to check for existing menu and since these do not match for browse, a new parent menu is created. You need to change the type of browse menu item to component and that will fix your issue.

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Hello, [quote]the point is that when the second import ends i find a lot of unamed articles and in the parent articles the multivariant is not set as variant[/quote] What so you mean by unnamed articles? Can you post the screenshot of it? Also i would suggest you to do import only with two records initially and once it goes successful do the rest. Can you also post the import debug log with import of two products and sample import files?

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Hello, [quote] I am not a website developer/tech so I don't know how to access PHP and so on, my website developer checked for the #__virtuemart_category_categories.. We already had categories created so when I imported the new categories, everything got veeeery messed up. So long story short we deleted every category and menus so I just have to start making everything again.[/quote] I understood this would be the problem by looking at your debug logs. [quote]Can you please explain to me, a little bit more simply how to import the categories and also the child and parent category?[/quote] Let us first do the VirtueMart categories import, you have category Id, category_name, parent id fields in your import file as per your previous screenshots. Now that you are saying you are going to do fresh category import, Having category id in import file says that the category row already exists in database table and has to be updated. You need to remove category id field from import file to get new categories created. Also for running [url=https://csvimproved.com/support/import/203-virtuemart/1549-virtuemart-categories-import]VirtueMart categories import[/url] [b]category_path[/b] is a required field and since you have only category_name field you will get missing category_path field error while doing category import. So i suggest you to change this category_name to category_path in your import file and run the import. By running this import file, new categories with new category ids will be created. Next will be creating parent id for these new categories. now that the categories are having new ids, you need to export virtuemart_category_id and category name field using [url=https://csvimproved.com/support/export/204-virtuemart/1550-virtuemart-categories-export]VirtueMart categories export[/url] and in the exported file add new column category_parent_id. Enter the parent id as per the newly created virtuemart_category_id. Using [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]CSVI custom table import[/url], import category_parent_id and category_child_id(which is virtuemart_category_id in your export file) into #__virtuemart_category_categories table by setting this as Custom table in Options tab in your custom import template settings. Please note that you need to empty virtuemart_category_categories table before running custom table import as there will be entries in this table because of above VirtueMart category import. Hope it is clear.

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Hello Marios, [quote]I've really been struggling for two weeks with uploading my files and having them show up correctly..[/quote]You have the basics working right? If you have trouble making the CSV file you want to import, you can also create 1 product by hand as to how you want it to look like. Export this product using CSVI and check how the fields are filled. That should give you a good starting point to fill in the rest. Did you read the documentation of the Multi Variants that Tharuna gave you? You will see that your CSV file looks quite different. Looking at your CSV file I see a number of inconsistencies:[ol][li]The product_parent_sku has the wrong values. This is the SKU of the parent product. This field must be empty for the parent product.[/li][li]Post a screenshot of the multi variant field you created so we can see how you set it up, is it called [b]Multi Variant[/b]?[/li][/ol] After you fixed the CSV file, make sure you import the file twice as stated in the documentation.

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Never mind on my above plea for help. I managed to use a combination of CSVI product imports and a suggestion from the developer of Stockable Custom Fields to manipulate the database directly to associate the parent products with the imported child products and their corresponding custom fields. Worked very well for my purposes. Would be great in the next CSVI release to include support for Stockable Custom Fields - I saw that you are in talks with the developer on doing so. Unfortunately, I couldn't wait for that with a fast approaching deadline. Thanks.

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Hello, [quote]Please let me know which field to be used for ordering child product?[/quote] You need to use field pordering instead of product_ordering in your import file. Also, i see you have used product_parent_id field in your import file, you dont need that as CSVI will identify the parent product using parent_product_sku field and also it is not recommended to use fields ending with _id as they are database table unique identifiers and using them may mess up your table records.

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I think UNFORTUNETLY it will be easier to have my client add the category and set the parameters manually in the admin (which they will not be happy about!). As your method will mean, running the item import (which creates the new category) then running the k2 category params import, and then running the item import again (which will populate the extra fields etc) right? This 100% cant be done on the same import? As all the parameters will remain the same for all subcategories added and will be the same as the parent category. Once again many thanks!

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Hello Ray, Sorry to say, i am still not able to figure out how to get the option "Use current/parent product as derived". I dont see it in my test site when i try to add a new variation on custom fields tab. I tried to check on your test website but access to your VirtueMart pages are disabled for the user details you had sent me. Can you provide me the access to those views so i can have a look at it?

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Thank you, I can manually sort out the params as I only have 8 category's so i'll skip that for now. With regards to the other issue, I have just checked those category and none of them have assigned parent category's? These categories have over 500 articles between them and have never caused a problem, apart from trying to export through CSVI? What sort of problem are you suggesting I fix? I'm clueless. Regards Donna

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Hello Pio, So Tagila is the string custom field which is added to Stockable custom field. In that case you need to follow the format of your import file as explained in [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]Stockable custom Variants import[/url] document where Tagila will come under custom_title and its values under custom_value for child products rows. Also what is the Sizes custom field? Is it again a string custom field and only added for parent product?

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The fields im using for export are: custom_title, custom_value, custom_param and i export some data ,but when im import this file again, custom fields are messed up. (Im using 'customfieldsforall' for two variants color and size and stockablecustomfields for connecting parent product with children products. Lately i added another field "custom_multiple" (i saw that in tutorials) but no custom_multiple column created in my .csv file P.S im attaching my .csv file Thanx in advance [attachment]kostas-test(28).csv[/attachment]

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Hello Joomlis, [quote]I should import categories before products?[/quote] Yes, import categories and then products. [quote]How do products combine with each category?[/quote] In your product import use category_path field with category you want to link the product to. Example of category_path will be like parent category/child category1/child category2. [quote]Is there any documentation about it?[/quote] The document VirtueMart Product import linked in my previous repl