Emails are not being send in RSForm! Pro
On a regular basis we get the question why emails are not being send in RSForm! Pro. The answer is not always as straightforward as one might hope, this is due to the number of variables involved. In this article we will explain how the sending works and what these variables are. Most often it is a matter of tweaking the settings to get things working.
Send emails in case of payment failure in RSForms
When a payment is not successful no email is send out via RSForms however there are cases where this may be useful. RO Payments has the option to send emails in case of payment failure in RSForms. This option can be sent per form so it does not affect any forms where this is not needed.
Customize RO Payment messages with placeholders
In every form there are a lot of placeholders available for various areas of customizing. The placeholders can now also be used in RO Payments to fully customize the user experience with the correct details. RO Payments allows you to create your own result messages to give a customer a tailored message based on the result of their payment.
RSForm! Pro configurable fields
RO Payments offers the option to replace the submission ID with a user specified order number for easier tracking of your payments. In addition the RSForm! Pro configurable fields have an email field that can be used to send the customers' email address to the payment provider for a payment confirmation.