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| RO Single Sign On

The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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| RO Single Sign On

RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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| Features

Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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| Products

Single Sign On for Joomla

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| RO Single Sign On

All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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| RO Single Sign On

RO Single Sign On allows your Joomla site to act as a service provider and use the login from a trusted identity provider. You can even turn your Joomla site into your own identity provider and become the single place where you manage your users.

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| News

A few years ago this started out as an idea of what might be cool to do with Joomla, instead of LDAP use SAML to allow users to login to the Joomla website within a corporate environment. The aim was to create a user-friendly interface to do the majority of these tasks to make it simple to maintain.

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| RO Payments

RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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| RO Payments

RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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| RO CSVI

  Step to be followed for installing RO CSVI automatically Go to the extension manager Select the file on your computer to install RO CSVI Complete the installation by clicking on the Upload & Install After finishing the installation you will see the message 'Installing component was successful' RO CSVI is now ready to be...

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| RO Payments

The installation of RO Payments requires a few steps to be taken, by following this guide, it should be a fairly straightforward process. Requirements The following requirements must be met before you can start using RO Payments: An active contract with a payment provider A supported extension Installation Follow these steps to install...

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| RO CSVI

The installation of RO CSVI requires a few steps but also depends on how you are going to use it. Generally speaking you would need RO CSVI and one or more add-ons for the third party extension you wan to connect with unless you are only using Joomla core. Support for Joomla core is included in the basic package.

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| News

RO Payments 5.0.0 This release has taken quite some time to see the light of day but today is the day that RO Payments 5 sees the light of day. Continuing on from JD iDEAL Gateway which has now been renamed to RO Payments. The majority of the improvements are under the hood. The code has been updated to meet the newest Joomla and PHP standards....

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| RO Payments

Since the introduction of version 3, it has been possible to add multiple payment methods with a single plugin in HikaShop. This document explains step by step on how to add a payment method in HikaShop. You can repeat this process for every payment option you want to offer.

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| RO CSVI

Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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| Company

Starting from RO CSVI 7.13.0 version, RO CSVI has added support for Breakdesigns Customfieldsforall, Stockablecustomfields and Dependentcustomfieldsforall extensions in one extension with name "RO CSVI Breakdesigns Custom fields".

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| RO Payments

Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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| RO CSVI

Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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| J2Store

Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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| RO CSVI

RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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| RO Payments

RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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| J2Store

Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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| J2Store

Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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| RO CSVI

Fields tab will list all the fields added to import template from RO CSVI templates fields page. Edit template fields button will redirect to RO CSVI template fields page so to add more fields.

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| RO Payments

Recurring payments is a feature that has been on the to-do list for some time. Most hosting providers do not even support recurring payments. This was until Mollie announced they are now supporting recurring payments. RO Payments now also supports recurring payments using Mollie.

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| J2Store

Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Available Fields

Description Set the language of the article. Usage The language is represented by a language tag for example nl-NL. To find the tag for your language, you can go to the Language Manager in your website and in the column Language Tag you can find the correct tag. To set an article for all languages use the * (asterisk) sign. Format Text: No...

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| Features

The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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| News

Today we are bringing you the release of RO CSVI 7.14.0. We are doing this because it contains some important fixes and we added two cool new features. The new features we added is the option to skip empty custom fields in VirtueMart Product import and allow importing from a local database table.

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| J2Store

Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| RO CSVI

Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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| RO CSVI

This document explains on how to import Joomla articles using RO CSVI.

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| J2Store

Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| RO CSVI

Follow these 3 steps to install the example templates for RO CSVI addons. This will give you all the example templates for installed addons. These example templates can be used to test your import and export routines. The example templates can also be used for starting to build your own templates.

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| Features

A list of all the Joomla extensions supported by RO Payments

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| J2Store

Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO Payments

Explanation of all the RO Payments settings in RSForms!Pro forms. Select a specific profile, defer emails and allow free checkout. Option to send a confirmation email.

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| Features

RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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| RO Users

RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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| J2Store

Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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| J2Store

Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Variants Click Next: Select Source Source is set default to Load from your computer....

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| RO CSVI

All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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| RO Payments

All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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| RO Users

All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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| Company

Roland Dalmulder RolandD Cyber Produksi was founded in 2006 when I, Roland Dalmulder, started developing CSVI as a modified file for VirtueMart 1.0. After nearly a decade running CSVI by myself, Tharuna Balaji joined me and together we are here to serve you. We impose high quality code standards, strive for perfection and always look for ways...

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO Users

The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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| Features

RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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| RO CSVI

RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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| RO CSVI

Often when we import files we run into errors that the file is not being read correctly. Where to start looking for the cause of the issue and how to solve this? Checkpoints Follow these checkpoints to make sure that you have the basics right. Up-to-date Available FieldsThe list of available fields should be up-to-date before importing...

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| RO Users

Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| Joomla Tags

Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| RO Payments

In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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| RO CSVI

RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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| Features

Set the maximum number of emails to send every time RO User runs.

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| RO Users

This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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| Features

Instead of using an external party like Google or Facebook to handle your authentication you can use your Joomla site as an Identity Provider. Hook up any client, like any other Joomla site or another application that makes use of SAML to connect to your Joomla website.

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| Joomla Content

xreference Set the meta description for the article. Format Text: No HTML Example RO CSVI content import made easy.

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| Features

RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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| News

Recently the Rabobank has been sending out an email regarding the use of Transport Layer Security (TLS) protocol. This is raising questions among the users of RO Payments and we want to clarify what this means.

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| RO Payments

I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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| RO Payments

Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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| RO CSVI

With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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| RO CSVI

The option to load import file from user computer. This option of selecting the import file can be seen after selecting the import template from RO CSVI Import page. The selected file content is then shown in Import preview page and thereafter used for import.

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| RO CSVI

Starting with RO CSVI 7.14.0 version, there is a new option added to Load from database if to use Local(Joomla) connection or Remote connection. When the option of Load from database is selected on Source tab in template. A new drop down appears which would ask if you need to use Joomla connection or Remote connection.

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| RO CSVI

Import of associations for an articles has become easy with RO CSVI Joomla content import template.

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| RO CSVI

Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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| RO CSVI

Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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| VirtueMart

Check how to export Yandex Export for VirtueMart using RO CSVI. Document explains Yandex Export for VirtueMart - Creating the export template and Yandex Export for VirtueMart - Creating the export template fields and Yandex Export for VirtueMart - run the export with steps and animated gifs.

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| RO CSVI

These options are used to import VirtueMart product images with various processing on them.

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| VirtueMart

Google Merchant Export for VirtueMart explains on how Google Base exports are used to upload product information to Google Product Search. There is no default export as the fields required depend on the products being uploaded to Google Product Search and the country you are importing products for.

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| RO CSVI

The document lists the component and operation for each RO CSVI addons. These component and operations are needed when you create an import or export template.

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| Available Fields

image_fulltext An image that will be displayed in the single tag view Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

Description An image that will be displayed in the single tag view Format Text: No HTML Example images/sampletag.jpg

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| Available Fields

combine This is a special field to allow you to combine fields into a single field. Format text...

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| Available Fields

field_value The values belonging to the field types: Radio Button Checkbox Single Dropdown Multiple Dropdown Format...

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| RO Payments

RO Payments comes with a script that makes it possible to check the status of payments automatically. With the update script these open payments, provided they have a transaction number, can be checked automatically. The command is configurable so you can decide which statuses and from which date to check the transactions.

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| RO CSVI

Most of the times we would need to export or import today's date or a custom format date in our export and import operations. This can be now be easily accompolished using RO CSVI Multi replace rule plugin.  Date format on export The example here explains on how to create a rule in Multi replace plugin for exporting today's date in your...

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| RO CSVI

In some cases you may need to limit the number of records which are imported and to override some basic system limits to run the import instead of looking for the help from hosting provider. The server can and usually is setup to ignore these settings, on a dedicated server this usually can be used. The advice is not to use these settings unless...

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| Available Fields

product_price The price of the product. The product import only hanldes a single price per product. To import multiple prices per product, use the Price import....

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| RO CSVI

An import template has many tabs with various fields and functionalities. Here we explain the fields of the first tab, the details tab and the functionality of each field.

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| VirtueMart

With Virtuemart Product import operation in RO CSVI, images and thumbnail images are imported using the file_url and file_url_thumb fields. Sometimes it happens that even though the images have been imported into the database, VirtueMart shows them as "No image" in its views.

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| PhpStorm

Documenting your code is always a hassle and usually left till the end. Once you figured it out you realize there is no time to document it now since you lost all that time figuring out what it was for and you need to move on.

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| RO CSVI

The options tab in import template has extension specific filter field to be used on import.

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| RO CSVI

You would have already come across Setting a cron using command line document to run import and export with cron using command line in CSVI. Here we would explain on how to run a import or export using URL on frontend. So the first step is to create a template and do the needed settings. This document explains on how to run VirtueMart Product...

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| RO CSVI

File tab is a part of an import template and has very important settings needed for an import. The options available are Autodetect delimiters, Use file extension, Skip new items, Record name, Use file extension

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| Features

On a site where users are deleted but linked to articles or categories you will see a warning pop-up when someone tries to acces that article or category and the user no longer exists.

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| Features

RO CSVI supports cron jobs to automate the import and export tasks required to run your site. Cron jobs are ideal for importing large files and can run unattended. Using cron jobs in combination with RO CSVI you can be sure your imports and exports are run at the time you have set them to run.

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| Custom Tables

An advance export for CSVI custom table has been added where two or more database tables can be joined in export. As an example, in this document we are explaining on how to join more than two VirtueMart tables with field virtuemart_product_id and virtuemart_shoppergroup_id so the fields of these tables can be exported in single go.  Create a...

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Support results


Hi, I'm testing your method of using double inch signe when using " symbol as delimiter. I also added copyright symbol in the import to both title, short and long description. I can import all but the inch sign is then showing as double-" sign not one " as it should be. Am i missing somethig still? We do not want so show on frontend the inch in format 21"" but is should be 21". So how can we use " as delimiter AND use inch sign " (once) in the title/descriptions and use copyright symbol? Sorry don't get it! - Anne [attachment]testing-double-inch-sign.png[/attachment]

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Hi, ok, well that is new to me. I understood from your earlier instructions that I specifically need to use double " if I want to use " sign inside one field. B) NOw I tested with just one " sign and also having copyright sign and it all worked fine. Thank you! - Anne

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No i dont have this sign. Yes i am using beta 5

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Hi, we use openoffice. In your example how to use " sign in the text, you wrote the format to be this way: "text""inch" But since we do not use the WORD inch, we cannot use that format. We could use this: "text""" But I imagine this would not work! So we are not able to use " sign as the delimiter. What else can we use so that it would not mess with the import? We cannot use " we cannot use tilde. - Anne

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[quote]I just removed the file, to many sensitive information in![/quote]No problem, I had seen it and I see where the problem is. When you added the product_sku it passes through a section of code that requires the product_id. Apparantly you have records in your media table that have no product ID and that is why it fails. If you load the attached patch file that will deal with this issue of having no product ID. [quote] Your explanation on your website on importing multiple images, is still VM2. That is the place with saw the |-sign, between multiple images. Anyhow I got it to work fine in VM3 now. But perhaps you should explain the VM3 method as well on your site.[/quote]There is a mixup I think between 2 different imports. There is the Media import which does not support multiple images on a single row because it is the media import. Each row should contain 1 media item and it's details. The product import does support multiple images on a single row because it is the product that is 1 item per row. In the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/942-import-virtuemart-2-media-items]Media items tutorial[/url] it doesn't say anywhere you can use the |-sign to add multiple images on a single row. The [url=http://www.csvimproved.com/en/support/import/203-virtuemart/805-import-virtuemart-2-images]Import VirtueMart 2 images[/url] tutorial could be clearer that you need to choose the Product import as type and not the Media import. [quote]With all you other import scripts you can select default and target language. This should also be the case with adding Title/description/meta per language. But have a look at my other reply, could be that this isn't supported by VM3 yet.[/quote]Correct, there is no multi-language support for the image data. These fields can be added with both the Media and Product import.

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Hello, Screenshot 5 is probably the most tell-tale sign of an incompatibility. The field custom_value no longer exists since VirtueMart 2.9.2. The screenshot tells me you are using an older version of CSVI, so you will have to either downgrade VirtueMart or upgrade CSVI.

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Hello Klaus, It seems to show a sign of life. The error is because I sent you the cron file for the upcoming CSVI 6.5.0. Attached is the altered one for your version.

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Hello, Does the FTP log show any signs of CSVI trying to delete the file?

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Hello, [quote]Is it possible not to display the price in the multiple products field?[/quote] The price is always shown but you can choose to [b]Hide the description[/b] on the Options tab and fill out the currency sign as well. It should show what you are looking for I think.

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Can you help me out a bit more - I am trying to create a override for export but cannot find where you insert the ~ sign between different custom fields so that I can replace it.

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Hi, I imported an xml and all worked fine except the image. While there is an image assigned to the product, thumbnail is created and image fields are filled in, there is no image shown in product details. Instead there is a plus sign and when you click on it the image is shown. Any ideas? Thanks!

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Hello Erik, You can find the documentation on the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments Option In Hikashop[/url] tutorial.

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On this page https://rolandd.com/products/ro-payments/installation the installation of RO Payments is described. However, there are no links under 'Extension' to information on how to install RO Payments as a payment plugin in HikaShop, although the text suggests that there should be (for that matter, that is the case for none of the extensions). Where do I dfind information on how to add RO Payments as a payment plugin in HikaShop please ? I have already setup a profile in RO Payments component.

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Hello, [quote]It generates a file with rubbish, a kind of html output.[/quote]That sounds like an error in the query. Can you post that file for me to check? [quote]The strange thing is, I would expect a similar export layout as the mandatory import file, were I have to use |-sign for multiple images in combination with file_ordering as well. And I need SKU to link to right product! Hope you clarify this?[/quote]You don't say which import/export routine you are using but the |-sign is only used on the product import/export. The File import does [b]not[/b] use the |-sign, to import multiple images with the File import, it is one image per row. [quote]One more thing. Title/description/meta is language depended. How can I solve that?[/quote]That is explained in the [url=http://www.csvimproved.com/en/support/questions-and-answers/220-virtuemart/879-setting-up-a-virtuemart-2-multi-language-shop]Setting up a VirtueMart 2 multi-language shop[/url]. [quote]Will all you order import script you can select default and target languages. [/quote]Can you explain what you are asking here?

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Hello, Apologies for the missing documentation. I thought I had already written this. However the process is quite simple, you can follow these steps: [list=1] [*]Install RO Payments [*]Install the RO Payments - RSEventsPro plugin [*]Go to RSEventsPro [*]Click on Payments Integration in the right menu [*]You will get a list of payment methods and RO Payments/JD iDEAL is there as well [*]Click on [b]plg_rsepro_payment_jdideal_title[/b] [*]Here you can configure the settings. Most important here is to select the Profile you created in RO Payments. When a user completes the event registration, this profile will be used to complete the payment. [*]Save your settings [*]All done. [/list] Let me know if this helps.

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Hello Marcel, To get a backup of your template from live site, go to RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your development site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello Carl, I see the issue with the import and the reason for it. Let us take your first record, You have path as "Constituency/England/South_East/Hampshire/Aldershot" and for the whole path alias is set as Aldershot in your import file. RO CSVI separates the path with / and reads it as each single item and inserts into the database. So "Constituency/England/South_East/Hampshire/Aldershot" will be read and inserted as 5 different entries in database. When storing a menu, Joomla set the alias as path. So for all these 5 entires alias is "aldershot" and in turn path is also "aldershot". You need to remove the alias field in your import file so RO CSVI uses the path as alias and it is unique for all the entries.

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Hello Niels, Roland thought the post is about RO CSVI so said cron jobs are optional. For RO Users extension you need to have a cron job. Cron job will send reminders to users, deactivate or delete accounts accounts based on the settings you have on RO User extension.

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Hello, There is such version ver17 for RO CSVI. If you want to download any version of RO CSVI, go to [url=https://rolandd.com/downloads]Downloads[/url] page of our site, Click on Downloads button for RO CSVI, select the version you want to download.

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Hello Stephen, [quote]But for future reference is this the case?[/quote]This is a classical problem of a file that contains extended characters, like the pound sign, but is not a UTF-8 file. If the file is a UTF-8 file, the rest of the text would be imported as well.

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Hello Steven, For RSForms!Pro have a look at our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show Payment Options In RSForms!Pro[/url] documentation. This explains how to show the individual payment options. As for RSEvents!Pro, this does not support multiple payment options from a single plugin. However you can change the name by creating a language override for the string [b]RSEPRO_PLG_PLUGIN_JDIDEAL_NAME[/b] If you have set to redirect immediately and selected a couple payment methods then RO Payments takes the first selected payment option. That should be the reason why you see only iDEAL. Either set the option to wait for the customer, they get the selection screen on your site to choose which payment option to choose or select no payment option in the profile and the user gets the option at Mollie to select which payment option to use

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Oki Thanks ! But if i view the example one thing isn't clear to me. I have : Category,subcategory,Category,subcategory and so on... If i understand correctly i can combine to 1 category path I have multiple catergory paths... How can i add the | sign in het combine plugin to end the current category en start with a new one.

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Hello Carst, You should use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI field combine plugin[/url] to merge two field values. RO CSVI conditional plugin is to process the value of a field based on another field and will not work for your case.

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Hello Carst, It is not possible to combine fields based on value of a field using RO CSVI Field combine plugin. It is not even possible with RO CSVI conditional rule plugin. You have to [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] for this requirement.

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Hello Willard, You can find Event booking extension download at [url=https://rolandd.com/downloads/category/ro-payments-4-14-0]4.14.0 version of RO Payments page[/url]. There has been no new updates since 4.14.0 version. We are planning for a new release next week.

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Hello, [quote]Shall I create two XML files? But where to put them then? Or It is only small aid written on the paper only?[/quote] Initially you can have one simple XML file to test and understand on how RO CSVI works. You can either upload this XML when doing the import or set a path from server where RO CSVI can read this XML from. To do all this you should have a file saved with extension .xml. [quote]PLS, Whats the correct format of XML patch to put it to Your field in Template Fields? Pls, some example. [/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/import-xml]Import XML[/url] document which will give you an idea on how XML is stored and how they are processed with RO CSVI. You can follow the example file attached in the document and try a test import with the same file. Let me know if you need any more help.

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Scratch my previous idea, not really working out the way it did in my head... sigh

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Hello, this is also another problem in using Excel to create csv files! If you do not escape the sign '(text) to the mark - this is interpreted as a formula. This obviously creates problems with CSV format! You've solved another small but big problem! with -anonymous- and * Works! Thanks again for your valuable cooperation and hope that these communications can be of help to others!

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Hello, Did you also update the RO CSVI package or only trying to update RO CSVI VirtueMart Breakdesigns plugin?

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Suggest me the [url=https://royalroservices.com/]RO Repair in Gurgaon[/url] service provider to get my RO well worked.

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Hello, I made this issue as a separate post instead as a reply to already solved post. For your issue with RO CSVI 7.14.0 version.Can you send us your template XML file and sample import to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello Lucafo, The problem is the way you have your custom fields in your import file. Since you have to import multiple values for custom fields you need to use [b]custom_title and custom_value[/b] fields. This is also explained in the document you posted and in CUSTOM FIELDS WITH MULTIPLE VALUES section. Take a look at the example CSV file in the document. And here is an example with your custom fields on how it should look like [code type="markup"]product_sku;custom_title;custom_value PROVA;COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1~COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1;Homologación del vehículo sin la modificación~Homologación del vehículo sin la modificación2222[/code]

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Hello, [quote]Thanks, one folder was not writable so fixed that, but still I cannot see anything about where to enter these permissions.[/quote] You cannot enter file permission using RO CSVI. To do that you either need to use FTP or File manager in your control panel or a software you use to access your site files. [quote]Also, on attached screenshot a bunch of messages about database not up to date. The database version 6.6.0, that is not referring to the latest CSVI version is it?[/quote] Yes, your database is not up to date. To fix that in the same RO CSVI About page, click on Verify database button. See if it fixes your database issues and also 500 error. [quote]Because I have version 7.1.3 installed, but where can I see that 7.1.3 is installed?[/quote] There is no version 7.1.3 for RO CSVI. I guess you are referring to 7.13.0 version. You can see the installed RO CSVI Version from Joomla Extension manager >> Manage >> Search filter box enter CSVI. Also the version of installed RO CSVI is visible in all RO CSVI pages as in the attached screenshot.

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Hello, Can you post your import file and template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hallo, Als RO Payments zegt dat Membership Pro niet is geïnstalleerd, zal deze eerst geïnstalleerd moeten worden voor je de RO Payments plugin kan installeren.

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job in RO CSVI document[/url] to know on how to set up your import as Cron. There should be an option in your CPanel to set up cron on your server. Check with your hosting provider if you cannot see the option for cron jobs.

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Hello, You have used Media as import operation on details tab in your template settings. This operation needs each image to be on single row and since you have multiple images separated by | i would advise you to use either mediaproduct or product operation in your template settings and then try the import.

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Hello, You do not have a subscription with RO CSVI and so you are not able to select another category. You need to have an active subscription to get support for RO CSVI.

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Hi, I have products with custom fields with KEY like "COM_VIRTUEMART_30_420", that it is translated via .ini language file (the shop is in spanish and english) , and Virtuemart Custom fields only accept one value (not one value for language) When I export products to CSV I get all custom fields with spanish or english translations... instead of COM_VIRTUEMART_30_420 I get "sin protección" (for example) then I update the CSV and I import again these csv, then in Product Detail (backend) -> custom fields instead of having COM_VIRTUEMART_30_420 get "sin proteccion" -> then I need to update the spanish.ini and english.ini adding key like sin proteccion="sin proteccion" (spanish.ini) and sin proteccion="without protection" (english.ini) there are a big work to do translating again these custom fields values... is it exists a solutions to manage these custom fields with multi language ? I found : https://extensions.virtuemart.net/products/multilingual-translatable-custom-fields-detail but the question is if it works correct with csvimproved ? thanks a lot

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Hello, To get a backup of your template from old site, go to CSVI Pro maintenance menu select CSVI Pro on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your new site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron in RO CSVI[/url] document to set your template as cron.

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Hello, Can you post your import debug log, sample of import file and your import template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hi ! A slightly off-beat question maybe but I can't see any sign it's been asked before. I've migrated a website from Joomla 1.5 to 3.4.8, and the last bit is to install CSVI. On the old site there are a bunch of templates/exports that the current admins use to download Virtuemart order info etc. I've installed CSV Pro on the new site and I need to give the same functionality - is it possible to migrate these CSV templates over or do I need to work out what they all do and re-create them by hand ? Any tips appreciated ! David

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Hello, The way you install the extension is not correct unfortunately. The process is actually easier than that. [list=1] [*]Go to the extension manager [*]Select the file on your computer to install RO CSVI [*]Complete the installation by clicking on the Upload & Install [*]After finishing the installation you will see the message 'Installing component was successful' [*]RO CSVI is now ready to be used [/list] Let me know if that helps. This is really only for pre-sale questions. Please post your questions in the RO CSVI category. You must be logged-in and have an active subscription to be able to post there. We do not provide support without an active subscription.

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Hi lovely people :) i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not. Check the screenshot, please. and you will notice the strange [b]disinh:[/b] word after every custom field. What is the meaning of it? I have already imported all of my products, and will be happy, if there is a solution, not to delete all of them and to import them again. Thank you!

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Hello Laura, The patch has been included in RO CSVI 7.14.0 version. Not sure what went gone wrong with your installation but you should be seeing the Joomla tables list with RO CSVI 7.14.0 version.

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I have in my VM product name and & (ampersand) sign, for instance "3d & 5d". During import this is changed to "& #38;" (the extra space is intentional otherwise editor is already changing it!) and stored in VM table. Now my product name looks like "3d & #38; 5d" This is unwanted. I upload my file as UTF without BOM. Characters like é and ë are all fine. Any tips? Can I use escape characters?

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Hello, Your file don't seem to be a valid one, i can see "Data lines have less fields than the header" error when checking the file with [url=https://www.rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url]. You need to correct the file before running it as RO CSVI import. Variants in HikaShop are custom fields in VirtueMart. You need to create custom field in VirtueMart to match the characteristics type you have in HikaShop. This will be little tricky as the way HikaShop and VirtueMart handle their variants are different. You can check [url=https://www.rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to see the format RO CSVI uses VirtueMart custom fields so you can change them in your HikaShop file.

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Is the JDIdeal license not valid for the new RO Payment? I have a license that is till januari 2020, but I'm not allowed to download the RO Payment 5.0 version and I can't update this through my Joomla site.

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Thanks for your reply. I have one question regarding to i want every image for septate tabs in-place of cams separator . please check my previous attached file. how to add product image with separate tab. if i have more then one image for single product then i want all image with single product with seprate tab not in single tab and without cams separator. Thanks

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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We have just uninstalled jdidealgateway and installed RO Payments. When we try to open RO Payments in the Administration panel, we get following errors: [code type="markup"] Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 36 or /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 69 each menu has a different line number. [/code]

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Hello Pas, [quote]CSVI replace rule 6.6.2[/quote] This rule has been replaced with RO CSVI Multi replace rule plugin. [quote]CSVI value comparison update 7.0.2 [/quote] This rule functionality has been merged with RO CSVI Conditional rule plugin. If you have no rules based on these plugins, you can uninstall them. If you have rules for these plugins you can use these plugins or create new rules based on the new plugins.

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Hello, If you know to match zoo items fields to Joomla content fields, you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields and can create an import template. You can then do the [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-import]Joomla content import[/url] to move zoo items as Joomla articles.

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Hello, Please take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 error document[/url] for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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Hello Chrissy, Actually RO CSVI replaces the spaces with a dash because you can't have spaces in your alias. So the question is, which is the correct behaviour? I checked the code, in RO CSVI it has been there forever :D If we would change it in RO CSVI, I am not sure what the impact will be as it has been around like that for a long time. I honestly don't remember how it was with older VirtueMart releases.

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Hello Leigh, Supoort questions on the invoice emails usually go unnoticed but I saw this come by. If you are having timeout issues, this means your file is bigger than your server can handle. We have written a tutorial on how to handle this. Please see the [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeouts[/url] document and adjust your settings, so RO CSVI can process your file in batches. Let us know how that goes.

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Hello, [quote]Regarding combine plugin we are not getting edit template field as per screenshot in tutorial[/quote]You are looking at the wrong page. Go to Templates -> Rules and click New. That is where you can setup the different rules. In your other screenshot I don't see the sign that any rules have been added, so that is why nothing is happening. First create the combine rule and assign it to the template field and then you can check how it goes.

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Hello, [quote]i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not.[/quote] With RO CSVI 7.14.0 version we have added a new option in import template for empty custom fields should be imported or not. You can find this option on File tab and as "Skip empty custom fields". Check if you have set this to Yes. Setting this option to Yes will not import empty custom fields. [quote]Check the screenshot, please. and you will notice the strange disinh: word after every custom field. What is the meaning of it? [/quote] The checkbox disinh: is added by VirtueMart in its latest version. As much as we know it is called disable inheritance for child product. It is something like override and disabler fields for parent product but for a child product. You can get more details on it from VirtueMart forum. [quote]Is there an option somewhere in CSV from where I can delete empty custom fields only. It will be great![/quote] Check the above setting and let me know if it works for you.

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Hello, There is no direct way of doing this export with RO CSVI. One possible thing here is that you can write your own custom code and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override for export[/url].

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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Hi, i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided i found these post, but the patchfile dont work. [url=https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend]https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/url]

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Changed the limit to 500 but the results are the same. There is no timeout signs and the process seems to run smoothly from the begining to its end. One odd thing is that at Import->Preview says "Import file contains 828 lines". It is like it cannot read further the XML. I am attaching the new log. Hope it helps... Thanks.

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Hello Lucafo, [quote]I have products with custom fields with KEY like "COM_VIRTUEMART_30_420", that it is translated via .ini language file (the shop is in spanish and english) , and Virtuemart Custom fields only accept one value (not one value for language)[/quote] Yes, thats correct [quote]When I export products to CSV I get all custom fields with spanish or english translations... instead of COM_VIRTUEMART_30_420 I get "sin protección" (for example) then I update the CSV and I import again these csv, then in Product Detail (backend) -> custom fields instead of having COM_VIRTUEMART_30_420 get "sin proteccion" -> then I need to update the spanish.ini and english.ini adding key like sin proteccion="sin proteccion" (spanish.ini) and sin proteccion="without protection" (english.ini) there are a big work to do translating again these custom fields values... is it exists a solutions to manage these custom fields with multi language ? [/quote] You can avoid getting translations by [url=https://csvimproved.com/support/questions-and-answers/858-override-import-export-routines]creating an override file for export[/url]. In the product export override file remove the JText::_ at line 1801 and you will get your export value as COM_VIRTUEMART_30_420 and not "sin protección". This way you can import language string back and don't need to do the translations. Let me know if this helps. [quote] I found : extensions.virtuemart.net/products/multilingual-translatable-custom-fields-detail but the question is if it works correct with csvimproved ?[/quote] No, we don't support this plugin.

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Hello, You don't need to buy any specific version but you buy the subscription of RO CSVI and from Downloads page of our site you can download any version you want. The latest version of RO CSVI is 7.13.0 and we recommend using this version.

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Hello, From the debug log attached previously i can see that you have set Automatic thumbnail creation to No in your import template and on Image tab. Also you do not have [b]file_url_thumb[/b] field in your import for thumb image. Since these are missing for thumb image, RO CSVI will insert the path used for main image for thumb image and so you are seeing main image path for thumb image. If you want RO CSVI to create a thumb image for you can set Automatic thumbnail creation to Yes in your template or you can also include your own thumb image path in import file by using file_url_thumb field.

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Hello Anne, [quote]So we are not able to use " sign as the delimiter. [/quote] Actually you can because you are using OpenOffice. Please see the [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document. This also concerns the delimiters, when you save the document like that you should have a good CSV file you can import. Can you give that a try and let us know?

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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Hello, An active RO CSVI subscription is required to be able to post in the support categories as we only provide support to customers with an active subscription. If you have an active subscription you can login with that account and you will be able to post in the RO CSVI category.

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Hello, You file is not a valid CSV file. You need to enclose your headers with special characters with ". You can check your file using [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] to see the errors and how the file is read.

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Hi, I already has a multilingual site, and I want to export all the menus on my site, and import a copy off all the menus, translated to a new language. For the content menus, there is no problem, all the atributes can be change with the field provides on the quick add of CSVI, and its easy to me to change the link to the new link on the new language. But I have a big problem or I'm not getting it right with the Menu Items Alias, because the alias is not relevant, and the unique field that I want to change is the pointer to the new menu ID witch would be the new menu of that language. There is a more graphic explanation of my question: Actual menus on english Menu 1: |- Home -> Category blog ID:1 |- About -> Single Article ID: 2 |- Products -> Menu Alias ID: 3 Pointer ID: 4 Menu 2: |- My products -> Category blog ID: 4 |- - Product 1 -> Single Article ID: 5 |- - Product 2 -> Single Article ID: 6 New menus on Spanish: Menu 3: |- Inicio -> Category blog ID:7 |- Acerca de -> Single Article ID: 8 |- Productos -> Menu Alias ID: 9 Pointer ID: 10 Menu 4: |- Mis productos -> Category blog ID: 10 |- - Producto 1 -> Single Article ID: 11 |- - Producto 2 -> Single Article ID: 12 So, I want to import the menu 3 and 4, changing the IDs of the categories and articles to the new ones, thats easy with the link field on CSVI, but on the menu alias, I need to change the pointer of the menu ID: 9, to point to the 10, but I don't know how to do that. Im already make a copy of my menu with the batch. So I only want to make an update of the menu. I really expect that this information is enough to explain my issue. Thanks for the support --- Sergio

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello Ralf, The patch will add the units for only new products imported and will not update the products which are already imported. If there are many number of products to change manually, you can clean your VirtueMart products using RO CSVI and do a fresh import for the products. If you want to clean VirtueMart using RO CSVI, go to Maintenance page select VirtueMart in first dropdown and Empty database in second option. Click continue. Please note that RO CSVI will clean up all the data in VirtueMart.

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Hello, In RO CSVI Dashboard, click on Options button and on Site tab set Domain name. You can then add [b]picture_url[/b] field in your export fields to get the image URL with domain name.

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Hello, [quote]So what do I exectly need to add in the parent_sku line to avoid this double generic varient custom field for each child sku? https://www.screencast.com/t/0U4cyz92EB[/quote] Having these two rows for a custom field of a child product is a core functionality of VirtueMart and has nothing to do with RO CSVI import. It cannot be avoided on backend. You will see these custom fields for parent and child when parent custom field has its own values for these custom fields. As i explained you can override or disable parent value for this child product on frontend. With RO CSVI you can do that by using [b]custom_override[/b] and [b]custom_disabler[/b] fields in your import file. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document on how to use these fields. [quote]Also in this screenshot I see both generic veriants have other parameters on the left. [/quote] Yes, the checkbox [b]disinh:[/b] is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version. [quote]I tried finding these fields in available fields to add to my import template but I cannot find them: https://www.screencast.com/t/sO9Vg3IGniP[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check if you can see those custom_ fields.

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Thanks rolandd, re-running the code did bring it back. I was also having trouble replacing the text "Per Annum £5,000" with 'RENTING'. It looks like when the string went into the field without the replacement, it would only say "Per Annum ", notice the space after it and no '£5,000'. It looks like the £ sign was causing it to forget the rest of the field? Anyway, to solve my problem I just needed to replace the text "Per Annum " with 'RENTING'. But for future reference is this the case? Much appreciated Stephen

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Hello, [quote]PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import.[/quote] You should apply the rule on the source field from where the value has to be copied. So in your case it should be applied on [b]title[/b] field. Check [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]RO CSVI Field copy plugin[/url] document for examples. [quote]PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team.[/quote] article_layout is one of the article attribs field. Do you have this value Team already added to the dropdown(See screenshot)? [quote]PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import.[/quote] You should have the alias of TEXT as a column header in your import file and value of each record should go under this column. [quote]PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's?[/quote] Instead of ids we recommend to use the needed fields for Joomla content import. You can see these basic fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document. RO CSVI looks for a matching record in database using these needed fields. If record is found it updates the existing record else a new record is inserted. [quote]PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set[/quote] Author and Date created will be added only if the article is a new article on import. For existing article modified date and modified author id will be updated. You need to use state field with value set to 1 to publish the article in import file. Same goes for language and access fields, you need to set the needed values in import file. RO CSVI will not know what values to add to these fields unless set in import file.

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hello, The tablenames were just for reference, you won't find them in RO CSVI itself as you should not have to worry about which tables contain what. So to export both prices, you need a [b]Hikashop Product export[/b] template. You should be able to add a second price to one of the products on the demo site and then run the [b]Hikashop example product export[/b] Do note, that a product with 2 or more prices will be exported as many times as it has prices. So in CSV format it looks like this: [code type="markup"] "product_name","product_price","related_products","category_path","product_parent_id","product_published","product_quantity","product_manufacturer_id" "Brown shoes","120.00","","product category/Shoes/Men","0","1","-1","0" "Brown shoes","100.00","","product category/Shoes/Men","0","1","-1","0" [/code] In XML format, this will mean you get 2 nodes with different prices. So not a single node with 2 price subnodes. Let me know if that helps.

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Thanks Roland, They couldn't spot fatal errors in the log, but here is the error log itself. It doesn't look too helpful too me - is it useful for you? [04-May-2016 08:22:01 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:11:53 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:15:05 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:15:17 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:31:32 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:31:36 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [04-May-2016 10:32:08 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:13:51 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:14:16 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:38 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:39 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:47 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:53 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 00:16:57 UTC] PHP Warning: Header may not contain more than a single header, new line detected in /home/victori/public_html/libraries/joomla/application/web.php on line 961 [06-May-2016 08:23:54 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [06-May-2016 08:23:54 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:02 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:02 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:15 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:15 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:24 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:24 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833 [09-May-2016 05:27:26 UTC] PHP Warning: Declaration of plgVMPaymentPayzen::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/payzen/payzen.php on line 833 [09-May-2016 05:27:26 UTC] PHP Warning: Declaration of plgVMPaymentSystempay::emptyCart($session_id) should be compatible with vmPSPlugin::emptyCart($session_id = NULL, $order_number = NULL) in /home/victori/public_html/plugins/vmpayment/systempay/systempay.php on line 833

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I tried it with more products and still the same. Nothing gets imported. I attached two log files. One with Skip new items on and off. RO CSVI 7.14.0 Joomla! 3.9.12 VirtueMart 3.6.2 10159

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Hello, Yes, you should also create single fields COLORE and TAGLIA of type string.

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Hi, Is it already known when Klarna is added for the Ro Payments Virtuemart plugin? Kind regards

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Hello Michael, Please post the question under RO CSVI category. This is not a pre sale question.

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Hello Joris, [quote]So that would be an extra question for Eventbooking to add options in there :-)[/quote]Correct, that is something Tuan would need to implement first, we can follow suit. [quote]Those different options work with CCiDEAL and Hikashop. Does JDiDEAL does that also?[/quote]RO Payments does this for every extension that supports it, so also HikaShop. Have a look at the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments option in HikaShop[/url] document that explains how to setup an option per payment type. [quote]Looks like David is giving his attention more and more to WP (what i understand) so maybe i transfer all site's with payment to JDiDEAL in the next year or so.[/quote]That is my impression as well so your plan sounds good to me :)

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Hello Ralf, As Roland promised, patch file for reading units from VirtueMart configuration file is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run your import without product_weight_uom and product_lwh_uom fields in your import. RO CSVI will read these values from VirtueMart Configuration.

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Hello, You are missing custom_title value in your import file. You need this field so RO CSVI knows the custom fields you are importing. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]VirtueMart Product import with custom fields[/url] document to know the use of custom_title field.

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Hello, There is no such possibility to remove only the single item, skip rule will remove the entire row.

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Hello, You can import multiple images separated by [b]|[/b] like image1.jpg|image2.jpg. In your case they are separated by ; So you just need to replace ; with | in file_url field. You can do that using [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace[/url] plugin and by using Find and Replace operation.

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Hello, I agree with your point of enter title. But the title field already filled in with your username should be your browser setting and not RO CSVI forum setting. By default the title has a placeholder text "What is on your mind?" as in attached screenshot. [quote]I also had trouble finding how to create a new post at first... the most important function is hidden away in a small pencil button, among many.[/quote] Yes though it is an icon it has been kept as the first in the support page. You can also post a new question from [url=https://rolandd.com/support/forums/ro-csvi]RO CSVI index page[/url] using New post button. [quote]Your new forum UX needs improvements in general.[/quote] Thank you for the feedback. We will look into this.

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Hello, Yes our extension has been changed from CSVI Pro to RO CSVI from 7.13.0 version.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Hello Davide, Thank you for confirming the patch is working. This fix will be included in next RO CSVI release.

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Hello, [quote]When I use the example export template, will this also export child products or will it only export parent products?[/quote] RO CSVI will export both parent and child products. Our example template has only few main fields. You need to add the other needed fields to the export template. [quote]if I understand it clearly, before I can import the products on the new website, I need to make the categories first, so csvi can put the product imports in the right category as well.[/quote] In your export template, add [b]category_path[/b] field. This will export categories of a product. When you run import on new site, RO CSVI will create these categories and assign them to the product. [quote]and after the product import. .. I need to export product images and upload this on the new website..[/quote] For images you can use [b]file_url[/b] field to export template. [quote]Clearly I need to manuallyy upload all the images trough ftp on the new website. ( right? ) [/quote] There are two ways of handling images. 1. If your old site is still live, you can add picture_url field to export template. This will export images as links. In your import template, you can import these images as external links. For that in your import template on Image tab you can set Save images on server to Yes. RO CSVI will automatically download the images from your old site and save them to your new site. 2. Second option is to upload the images to the needed location on new site manually. On old site in export template, add file_url field, export images as local path. When running import on new site, RO CSVI will find the images in the location in file_url field and link them to product. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Images[/url] document to know about import with images.

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Hello, Do you have PHP 7.2 or higher installed? If not, there are 2 options: [list] [*]Update PHP to version 7.2 or higher [*]Install JD iDEAL Gateway 4.16.0 instead until you can update [/list] I see we did add the PHP version check to the Joomla updater but not our installer. The version requirements are also mentioned in the news post you can find here: https://rolandd.com/news/ro-payments-5-0-0-available The release note of RO Payments 5.0.0 also have this mentioned: https://rolandd.com/downloads/file/ro-payments-5-0-0 The check in the installer will be fixed in the next release.

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Hi, i have only a filed "COLORE E TAGLIA", i must created single filed COLORE and TAGLIA?

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Hello, [quote]Could not store the file /home3/anthemid/public_html/portal/tmp/com_csvi/export/export-orders.csv on the FTP server What means that? I try to write a file in an externa ft server why the path is in mine server?[/quote] When doing an export RO CSVI will write the export file in a temporary location on your server and then copy that file to the FTP server. The error says that RO CSVI cannot save that temporary file from your server location to FTP server. Please check if the export file is in the temporary file on your server. If yes then check if the user you are using to connect to FTP have permission to write the file on FTP server.

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Hello, Made this as a new post so we do not reply for already solved issue. [quote]The fact that it works in my local dev and not on the host makes me feel like theres an issue with php config? Not sure. [/quote] Is your dev site exactly same as your production site? if not i am thinking there could be some plugin interfering with RO CSVI export. You can check if you have any of the plugins listed in the document [url=https://rolandd.com/documentation/ro-csvi/conflict-with-plugins]Conflict with plugins[/url] are installed on your site. You can try disabling them and see if export works.

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Cant install CSVI PRO 7! Not hte Package, not the single Component Single component error: Unknown column 'csvi_setting_id' in 'where clause' SQL=SELECT `params` FROM `#__csvi_settings` WHERE `csvi_setting_id` = 1 package error: Unknown column 'csvi_setting_id' in 'where clause' SQL=SELECT `params` FROM `#__csvi_settings` WHERE `csvi_setting_id` = 1 All Language Variables, Labels seem to be empty And there is no Version 6 to download

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Hello, Go to Components -> RO CSVI and click on the Options button in the top right corner. You are taken to the global settings and here you can set the domain name. Enter the domain name including the last / That should fix it.

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when i do single 500 lines i got: Column count doesn't match value count at row 471

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Hi, Thanks for your reply. Looks simple enough. :) Only problem: I bought RO Payments but can't remember having created an account. If I use the option 'Forgot username' and fill in the e-mailaccount I used when ordering I get a message 'user blocked'. Hope you can help me out once more. Regards, Jan

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Hi Roland Yes the maintenance task produces same: Error couldn't connect to host error message. The site has 13831 products on, but even when i set the template to just one single product line with SEF urls on it produces same error. Kind regards Tim

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Hey JImmy, I have taken another look, the PropertyDescription did not import because the field is not called PropertyDescription but ProperyDescription. That is fixed. The room date shows as [b]21-MAR-2016[/b]. This is incorrect? If so, how should it look like? [quote]Also room prices now have a currency sign, when this should only be added to the combined room field.[/quote]This has been fixed as well. [quote]There are various issue caused on the k2 template because of the above, thats why all those replacement fields were previously in place because of the price and dates fields.[/quote]I have re-added the combine fields for the prices and dates. Can you check if it is OK for you now?

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Hello, [quote]If I were to assign a product to multiple categories would I also use the pipe, EG: Test|Test2|Test3 ?[/quote] Yes that is correct. Multiple categories are separated by |. [quote]Also I'm having a challenge with the quality of the thumbnails, I get pictures linked and they look good in the detailed view but the thumbs are very bad quality.[/quote] Are these thumbnails created by RO CSVI on import or you are linking them to product from your import file? If you have RO CSVI create thumbnails for you, you can set the height and width of thumbnail generated in your template settings on Image tab. This setting is applied on all the images and not for specific images.

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Good afternoon. I enclose what you have asked me for, the depuration, the photo 1 of how badly it is imported with the excel, and how it is well imported with the openoffice. I have deleted the empty or erroneous articles. The erroneous product_sku are: D759-1280-M3915 D759-1280-M3917 D759-1280-M3963 D759-1280-Z4525 D759-1280-Z4527 D759-1280-Z4546 D759-1280-Z4544 the rest is correct. Thanks for your interest. [attachment]Sin título-1.jpg[/attachment] [attachment]Sin título-1.jpg[/attachment]

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Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.

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Hello, Go to RO CSVI Templates page, click on your export template, select File tab and you will see an option to select Export state. Select Published in there and save the template. Run your export. Check attached screenshot about this setting.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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Hello, So this took a moment to wrap my head around this one as there are multiple things at play here. First, there are entries with single images, they all go fine as long as the image exists. As I found there are quite a few images that actually don't exist. Second there are entries with multiple images and the option to generate an image name is set. This is where things went south. These multiple images are changed into a list and processed one by one. After the image name is generated it tried to import the file_url value which is incorrect for multiple images. That is what caused you to see that the remote file does not exist even though the image really exists. Finally, you have the generate image names enabled but you also supply a [b]file_title[/b], this means that the first image will get the file_title and the next images will get the same name as the image file. So you can either extend the file_title with the names of the other images, which gives you a value like [b]10100|10100|10100[/b] or remove this field completely and RO CSVI will create the names for you like 10100_1, 10100_2, 10100_3, etc. It adds up the last digit for as many images there are. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]apply the supplied patch[/url] to make the multiple images work with the generate image name setting.

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Thanks RolandD. But RO CSVI does not has to do this, Joomla does this when one creates a new user manually through the admin page. But if I create new users using RO CSVI, Joomla does not send the “New user” email. I’ve tried (to my knowledge) every possible Joomla and CSVI setting, but the email is never sent. But probably my knowledge falls short and can you help me? Thanks

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In normal export csv, if I select the template single category and do export only child product, the CSV file is empty.

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Hello, We are available for hire and of course if you have a subscription we provide support through the ticket system as well. Depending on how complex the rules are we may need to create a separate rule for you, so that it can contain your business logic. [quote]that contain code that I need to replace with what the code means[/quote]We have a replacement rule included in RO CSVI. [quote]and many rows that need to be skipped[/quote]We have a skip rule included in RO CSVI, so that you can skip rows based on values you set. You can check out our demo at https://demo.rolandd.com/administrator if you are interested.

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Hello, You did not send us your import debug log or import file to check and tell what is going wrong with your import. Since you are saying one custom fields with multiple values, you can check the example in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and under Custom fields with multiple values section. See if you have the same format in your import file. If you still have a problem, post your import debug log and your import file. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, As per the debug log i don't see the single category is set nor Child products set to Yes. If you don't find these fields, try clicking Advanced button on top right corner. Can you try setting these and do the export?

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Hello, Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D

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Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?

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Hello, Glad to know that your issue is solved with the override file. [quote]Is there an up-to-date link for a tutorial on this?[/quote] Yes, please have a look at document link [url=https://rolandd.com/documentation/ro-csvi/customizing-the-export-filename]here.[/url]

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Hello, We are looking into supporting Klarna in the next feature release, RO Payments 5.1. At the moment there is no definite date yet for this release.

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Hello, As discussed, the ZOO content needs a custom script to be exported into a plain format. After that the data can be imported with RO CSVI.

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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I purchased RO Payments and want to implement it in my website. I use RSEvents!Pro. Is there a manual or something that can help me?

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I installed RO CSVI 7.14.0 and the VirtueMart extension and the customfieldsforall extension too. Also updated the available fields. I have two custom fields based on cf4a: material and color, there is no available fields with these names. How should I export these fields with the products?

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Hello, I do see the first 2 products being imported as well. SKU MB030780 has ID 83 and SKU MB030794 has ID 84. The product description is going in as well, just like the others. Now I think I spotted the problem, this part of the description [quote]Mother’s[/quote] is an odd character, not your usual single quote. If you replace that with a real single quote, the import should be good to go.

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Hello Davide, The patch for Shopper fields in Order advanced export is ready and is attached here. You need to do the below 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 2. [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url]. 3. Add shipping_ civico and billing_ civico to your template fields. 4. Run the export.

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hello, I was able to see the error on export and it is because of format of created_on date field saved in the database. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export again.

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Hello Marcel, You can find the overrides of RO CSVI extensions at [b]administrator/templates/isis/html/com_csvi/com_virtuemart/model/export/[/b] for export.

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check your export.

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Hello Laura, With custom fields, multiple values are separated by | and so when RO CSVI gets the value with | it is inserted as individual values. That is the logic of RO CSVI code for all multiple values imported. Using "" around the content will not help. You need to use any other character other than | to have the value inserted as one. If the custom field value is just for reference, why not use any other character like # or $ or ^ instead of |?

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when i do single and 20 lines then 20 lines are imported but following error: Column count doesn't match value count at row 4

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Hello, I am working with CSVI Pro component to export virtue-mart products. i want export image file also with product. because i have multiple image with single product. i have around 7000 virtue-mart products and single product have more then 5 images i want also image file to export with corresponding product. is there any setting or custom code or rule to image file export with product. thanks in advance.

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Hello, The duplicates you are saying about custom fields is actually not duplicates but that is the core feature of VirtueMart. For a child product, there are two custom fields shown on backend when parent product has its own values set for these custom fields. The custom field that has options of o and d with check boxes is for the parent product. Where d means deactivate or disable, when this checkbox is checked the parent value is not used on the child product. If o is checked which means override, the parent value will override the child product value.The other custom field without any of these checkboxes are the actual custom field of child product. With RO CSVI import override and disabler fields are supported by using [b]custom_override[/b] and [b]custom_disabler[/b] fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field document[/url] on how to use these fields. The checkbox disinh: with child product custom field is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version.

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Hello, RO Payments doesn't create order numbers, it gets the order number from whatever extension you have connected it with. So if you want to reset the order number, you will need to do that in the extension that you use for selling your products. In case you are using the payment page of RO Payments, in that case you will need to truncate the table [b]#__jdidealgateway_pays[/b]. By truncating it, the table will be emptied and the index will be reset to to 1.

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Hello Laura, This is a complex situation. The main problem is, the tag(s) to be removed is not in the import file so RO CSVI has no clue to remove these tags. From the point of view of RO CSVI, tags are just tags, whether they come in via a feed or are added via Joomla. The basic question is, how would the system know which tags to delete? There doesn't happen to be a feed that lists which tags has been removed from an entity?

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Hello, You do not need to change the file and folder permissions if you have used the Fix folder button in RO CSVI. This will do that for you.

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Hello, We do not support import/export of dpcalendar extension. We do not have any plans in supporting it in near future. Can we ask how did you get the idea that RO CSVI supports this extension? We are sure we did not say we support this extension anywhere on our site or on email.

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Hello, You can import to specific database table by using [url=https://rolandd.com/documentation/ro-csvi/custom-tables-import]Custom table import[/url] operation.

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Hello, By default, RO CSVI gets the first vendor id from #__virtuemart_vendors table and inserts it for virtuemart_vendor_id field for shoppers if there is no vendor set in import file. VirtueMart throws the error you posted when two shoppers have same virtuemart_vendor_id. I was able to reproduce the error and fix it. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Check if your issue is solved.

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Hello, I am currently trying to export a list of orders placed over the last 3 months in Virtuemart. This is a data export for accounting purposes. After having created my export template, I notice that several orders are exported twice (with the same id). However, these orders are indeed orders of a single product, with a single order ID in Virtuemart.... Attached is an example of a CSV file with duplicates.... Thank you in advance for your help :) Regards Roman

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--Since you are importing multiple values for a single string custom field you need to use custom_title and custom_value in your import file instead of having your custom --field as an individual column OK I did not understand, I thought I had to do a different import, now I try. Thank you --In your export template settings on Fields tab, you have set few number of Group by fields. Remove them and run the export. No, I am attaching screens

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The RO CSVI tool is great, I was able to import and create several new articles. Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match. Doable?

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Hello, [quote]So, CSVI shall ignore SKU's which are in the spreadsheet but not in the database. Isn't that setting for?[/quote] Yes, RO CSVI uses product_sku field to select a product from database. If the product_sku is already in database it updates the record else a new record will be created. If you have this setting set to Yes, RO CSVI will search for the SKU from your file in the database and if there is a new SKU in file but not in database, that will be ignored. Hope it is clear now.

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Hello Chris, You need to use [b]custom_disabler[/b] and [b]custom_override[/b] fields to set values for these checkbox. Details on the use of these fields is explained in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document.

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Hello, [quote]i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided [/quote] Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then run the import. Let me know if the error is fixed with the patch file. [quote]i found these post, but the patchfile dont work. https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/quote] The patch in the post was for frontend import and so did not work for cron import.

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Hello Laura, [quote]What if I want to import data from another table in the CURRENT DATABASE?[/quote] You would still need to choose to import from an external database as there is no option in RO CSVI to copy from one table to another as such. [quote]What option would I select then?[/quote]In all honesty, I do not know, I have never tried it with a view. So I am going to find out if that is possible and if so how. RO CSVI does a select on the table to index the fields in that table, I am not sure if that works. Can you tell me how you have setup your view?

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The Icecat index loaded perfectly with follow settings: Use Gzip = NO Load type = Single Lines per import = 1000 Time between import = 5 Thank's for support

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Using CSVi 6 RC1 I cant delete logs. Have tried deleting a single log & deleting all logs. I get a pop up asking - Am i sure I want to delete logs, then clicking on OK doesn't do anything. I have this same issue on 2 separate sites, currently using/testing CSVi6

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Hello Laura, In the next release of RO CSVI, I have made another change. You can then also use Y or N to set a user blocked or not.

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Hello Chrissy, I had another idea, you could use the replacement rule to replace duplicate dashes with a single one. That may be a good enough workaround.

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello Jan, Go to RO CSVI Maintenance page, select VirtueMart in the first drop down, Refresh SEF URLs in the second list. Click continue. This will reset the SEF URLs for VirtueMart for all installed languages. Try export and check if it works for German language. If you still have a problem, post the debug log to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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I have a RO CSVI template where the source is a table in my Joomla database. I can run it manually no problem. I can set the property for enable frontend/cron to Yes. Do you have any documentation on what else I have to do to make it work?

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Hello Roland, The cronjob is working, that I know because I get an email as well with the export as .CSV. That is for me the sign the export did his job. But in the same export, there must be transferred this .CSV to an SFTP-server. And this is not always working. When I see the logs in CSVImproved, the latest error was: no connection possible. So, what I see is that CSVImproved does know when it isn't finished the way it should. It would be helpfull if in that case there is an email alert or something. We are using the export to get webhop orders shipped by an shipment company. When export fails, orders can't be sent. Regards, Carst

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I'm using RO Payments in combination with JTicketing. Which string do i need to set in "description" so the order ID from JTicketing is set here? Regards, Kai

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Hello, The same question has been asked and answered in [url=https://rolandd.com/support/ro-csvi/warning-strpos-empty-needle-in-home-administrator-components-com-csvi-helper-file-import-csv-php-on-line-463#reply-59915]this thread[/url]. So please use that patch to fix the notice.

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hello, the Spiral Paid support service finally answered me, and to import with CSVI personallizato the field to download management has indicated to me this solution. I have also asked their signs! Would you help me to be clearly defined in the CSV file to be imported? This is their message: >>>> I'm sure you can serve also for your other customers who bought Spiral Paid for VM! See images for detalis! You could do a complete example, indicating which fields and what data to enter? Thank you

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Hello, RO CSVI is UTF-8 compliant like Joomla. So Russian is not a problem. The issue you are seeing is most likely due to your file not being UTF-8 but rather something like Windows-1252 or KOI-8. You need to save your file as UTF-8 and then it will import without a problem. You can read about it in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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Hi there, Couldn't save rules so applied [url=https://www.csvimproved.com/forum?view=topic&catid=44&id=33157&start=6#49249]this patch[/url] and now saving fine. ... Have been through [url=https://www.csvimproved.com/support/questions-and-answers/785-replacements]Replacements Tutorials[/url] applying all the methods. For some reason I can't even get a single regular text replacement to effect my Virtuemart .csv order export. The CSVI Replace Rule plugin is on... Could there be something simple I'm missing? Thought I'd better ask. Cheers

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Good morning, in my export customer orders I need the coupon_value field in each row how can I do? Thanks RO CSVI 7.13.0 Joomla 3.9.12 VirtueMart 3.6.2

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Hello Kim, Would like to see what is going on with your import along with your debug log issue. Can you post the template XML file to check? To get your template XML file, in RO CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your import template and download the XML file. Post the XML file.

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Hello, Yes i can see the difference with export in both the debug logs. In the site RO CSVI is updated, what happens with export? Do you see any error?

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Hello, If you go to Components -> RO CSVI -> Dashboard and click on the Options button in the top right corner. You can set the domain name there, if you have a trailing slash there, you can remove it and it should create the URLs without the duplicate slash. Let me know if that helps.

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Hello, Please post import debug log and sample of your import file to check. Also post screenshot of your custom fields and on the duplicate issue. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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When I put English language back in VM Language settings/Multilingual shop , CSVI Product Export is "back" and works fine. But what if I (as I want) want single lang. shop? Any suggestion? Can you take a look on this log file please. [attachment]com_csvi.log.1424028875.zip[/attachment]

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Hello, I was able to reproduce this error when updating the RO CSVI VirtueMart Breakdesigns plugin using Joomla update manager. We are looking into this and will get back with an update.

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Thank you for your help. On the Template fields page, the template is selected in the dropdown list, but there is nothing in the Quick Add box. I don't see any single line of information in Firebug, when I click on Quick Add button. Firebug is empty. When I use the New button, then on the next page, the Field name dropdown list is also empty.

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Hello, Overwrite existing data if set to No, you are telling RO CSVI to not to do any processing on records which are already there in database. This includes all the product information and images. If you need to download the images for existing products, set this to Yes, save the template and run the import again.

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Hello, If you have the product_sku and category_path in the same file, RO CSVI will store the relation between the two. The category tree will be build from the structure found in the category_path.

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Hello, [quote]i want export image file also with product. because i have multiple image with single product. i have around 7000 virtue-mart products and single product have more then 5 images i want also image file to export with corresponding product. is there any setting or custom code or rule to image file export with product.[/quote] You can add field file_url in your product export template fields, this field will export all associated images with product using | symbol.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]Multi replace plugin[/url] and under Substring section to retrieve part of the string.

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Hello Andy, [quote]only export those products that have a parent/child[/quote]You want to export all products that are either parent or child and not the single products? If that is the case, then that is not possible. You can see the option Tharuna mentioned and click on the Help button, it will explain what it exports.

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Hello, [quote]The structure of the products would be a main one and a variable number of derivatives, really in the BD of Virtuemart would be as many products as children have more the father product but the display would be a single card with the father product and custom fields pointing to size and color (changing photo, price, color and size).[/quote] You can have this setup when parent product has a category and child products follows its parent category. So in your import file have category_path field set only for parent product and leave it blank for child product. [quote]Manually from Virtuemart I have no problem but to create an import template that loads the products and creates as many products as variants has creating a structure of father - son I have not done and that is why I need your help.[/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know how to import variants.

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We've setup the import process exactly as the example provided on the site. However, once the import is started it looks like it's running, but after 4 minutes the operation is timed out and no records are imported. Even when using the example import file containing a single record. Where should we start troubleshooting?

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Hey Michel, Ok, that really makes no sense to me now :/ I guess it is time to check some other things: [list] [*]Which RSForm!Pro version do you have? [*]Does the column with payment status say [b]Pay[/b] or [b]Betaalstatus[/b]? [*]The [b]RO Payments - RSForm! Pro[/b] is enabled I assume. [/list] The final idea that hit me, perhaps the [b]RO Payments - RSForm! Pro[/b] should be moved up in the list of plugins. What if you move that to the top of the list?

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Hello, I ran VirtueMart User info import with your content and i am not seeing this error. Can you tell us which version of RO CSVI and VirtueMart you are using?

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Hello Helmut, Try to [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]update your available fields[/url] and check if you can see Size string field after that.

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Hello Manuel, The language files on Transifex are not for the CSVI 6 Pro version yet. I will have to create something separate for that because there is no longer a single language file for the whole project. Once I have set it up I will let you know. Thank you for your interest to translate.

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Hello Tharuna, Many thanks. I tried that and a number of other variations and yet results were still unpredictable. Ended up making multiple single rules and then ordered them based on "big numbers before low numbers" and looks like we've got it sorted. That's that one out of the way! Many thanks again.

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Hello, You can also take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Product images[/url] document to know about image import.

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Hallo Arie, [quote]maar een andere optie is er niet[/quote]De RO Payments categorie is beschikbaar als je bent ingelogd met je eigen useraccount. Dit is overigens hetzelfde account als je had bij JD iDEAL, dit is 1 op 1 overgezet. Mocht je die inlog niet meer weten dan kan je altijd nog een password reset doen. [quote]De link is naar jullie oude site[/quote]Dat klopt, dit is een beetje ingewikkeld verhaal maar je komt uiteindelijk wordt de update wel op de nieuwe site opgehaald. De foutmelding zal je krijgen omdat er ook een nieuwe download key is. De stappen om te updaten staan uitgelegd [url=https://rolandd.com/news/ro-payments-5-0-0-available]in de RO Payments 5 aankondiging[/url]. Laat maar even weten of het daarmee lukt.

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Hi, Could be a combined issue. If it was only the template, then inside the product in the backend there would be a photo of the product in the image tab. As you see in the screenshot I sent you first, instead of the image there is the same + sign we see on the front end. So it seems that something is going to the wrong place ;-) Can you guide me as to if instead of getting the images from the folder I specified, they can be copied to images/stories/virtuemart/product to see if then, the template works? You see I first created a php file to download all images from the xml locally so that the process would be much faster and then they would be imported to the appropriate virtuemart images folder. The way this works now is that it uses the folder I downloaded the images instead of copying them to the virtuemart path. Thanks!

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Good Morning I have been using csvi to compose sitemaps for several years. However, I have only just noticed a descrepancy in the field product_url between what the site produces and what appears in the sitemaps e.g. Product Name: England F.A. Sir Geoff Hurst Signed Shirt slug: england-f-a-sir-geoff-hurst-signed-shirt Site url: https://www.4footyfans.com/store/signed-memorabilia/england-f-a-sir-geoff-hurst-signed-shirt SiteMAP url: The distinct difference being the inclusion of the full-stops in the sitemap url. Clearly, the full-stops should not be present in the sitemap url as this serves only to produce a 404 and many coverage issues with Google. I hope you can advise on a solution, perhaps utilising a Rule, as we have many such products being rejected by Google. Best Eddie

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Hello, Can you post your import file to check on how you are importing multiple images for a product? Also post the import debug log to check. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document to get the debug log.

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Hello, In the next release you will have the price_quantity_start and price_quantity_end field available in the product export as well. This way you can run a single product export for products with multiple prices.

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thank you Tharuna, I built another site on my localhost for testing purpose. My problem is basically solved. I successfully import data via excel file. But, the double quotation mark is not working. I successful when using single quotation mark. [img]https://i.ibb.co/RNYLqn5/2019-10-14-testing-xls.jpg[/img]

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Hello Claire, [quote]Is this something that can be done with CSVI?[/quote] Yes, you can import bulk products using RO CSVI. [quote]Is it possible to create a product with an import and also upload the images? How does this work? [/quote] You can create a product and upload images too. You just need to have the product and images details in your import file. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document for more information. [quote]Can I create child and parent products and assign custom fields? [/quote] Yes, you can create parent and child products along with custom fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document. [quote]I would also need to see how to include related products[/quote] You can use field [b]related_products[/b] in your import file and include SKUs of the related products. Multiple products separated by |. So for multiple products related_products will be SKU1|SKU2|SKU3|SKU4 in your import file You can have all of the above fields in one file and RO CSVI will import it. Let me know if you need any more clarifications.

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hello Frank, Have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url] documentation. That should be able to do what you want to achieve.

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Looking for a useful answer? Read our [url=//rolandd.com/documentation/ro-csvi/getting-started]Getting Started Guide[/url] and make sure you checked all steps explained. Don't just say [b]it doesn't work[/b] but describe in detail what is happening and add the following information: * CSVI version (Latest is not a version number) * Sample of the file being imported * Collected debug information Without this information [b]you won't get[/b] a useful answer. If no debug log is attached, you will get a request to post it. Where to get the debug information? A [url=//rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]tutorial on how to collect debug information[/url] has been written to help you collect your debug information.

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Hello, In your import template on File tab you have set Skip New items to yes. This setting will ignore all new items in the file and are not in database. That is the reason you are seeing "not added because ignore non-existing items enabled" message. Also for VirtueMart price import, RO CSVI needs few required fields to select a product price from database. That is because VirtueMart supports multiple prices for a product. You don't have all of these needed fields as per your debug log. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document for these needed fields. You can check the examples section in the document.

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Hi, I use Csvi Improved to import in Virtuemart csv files exported from AS400, congratulations for the extraordinary work and fantastic component. I have a little problem that I think can be solved by applying a rule. In case of negative storage products As400 in product_in_stock field exports numbers with a minus sign "-" at the end (eg. 100- means that the stock is -100 pcs). I want to import these values ​​in virtuemart product_in_stock as 0 (zero), at the moment they are imported as a positive value. When a stock is negative on the csv file to import, in Virtuemart must be 0. I think the plugin CSVI Replace can help me to solve this problem, I don't know how to set up the regex and find and replace fields in the rule to apply to product_in_stock field. Thank you in advance for your support, regards, Alessandro.

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Hello , I have two problems with my Virtuemart export : 1 - I can not join first and last name in a single field 2 - when the lines go out at the Excel double

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Hello, Two products will be shown as two different rows in excel file and not in one single row. Can you post me the debug log and also the file you exported to check?

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Hello, As per the latest debug log attached Fill media fields is set to Yes and so RO CSVI is automatically filling file_description and file_meta by image name. To use file_description and file_meta from import file, in your import template on Image tab set Fill media fields to No (Screenshot attached) and run the import again.

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Hello Carl, You are not seeing the imported article because you are importing [b]id[/b] field. You should not be using this field as RO CSVI will search for an article using alias and category_path fields. If the article is not in database, RO CSVI will insert a new record else update the existing record. With id field you are telling that the record already exists and to update the record and so no new insert happens. Remove the id field from your import file and run the import again. See if you can find the article after that.

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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Thank you! I did not know about the "maintenance" task. I would prefer to unpublish the categories, but it's probably much simpler to run that single task instead of the multiple jobs you described.

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Hi, PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import. PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team. PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import. PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's? PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hello, we have a website we want to export the products database from and are wondering what RO CSVI version we need to buy. We currently have Joomla! 3.8.2 Virtuemart 3.2.4 Any tips?

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Hello Roland, The only other open point is https://rolandd.com/support/ro-csvi/follow-up-to-my-previous-ticket-2-files-attached - I have just added a note there. Thanks and regards, Carl

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Hello Theruna, Thank you for your feedback, I have attached the latest import file which also obtained the new shopper field. Perhaps the issue might eventually be the grouping, since the export obtains numerous entries for each shopper group / price ? Let me know if you also need the actual export, that way you will also see the numerous outputs /shopergroups for a single product Thanks in advance, Konstantinos

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Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error.

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Hello Chrissy, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then try the import again. Let me know if the error is gone.

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- attached is the output file. I used the default Example export media files template, and added 2 extra fields: sku and file_ordering. Then it stops working. I just removed the file, to many sensitive information in! - Your explanation on your website on importing multiple images, is still VM2. That is the place with saw the |-sign, between multiple images. Anyhow I got it to work fine in VM3 now. But perhaps you should explain the VM3 method as well on your site. - Yes I am working fine with 4 languages. See my other post reply on this topic. - Spelling mistake :) With all you other import scripts you can select default and target language. This should also be the case with adding Title/description/meta per language. But have a look at my other reply, could be that this isn't supported by VM3 yet. Or it isn't clear to me how to use this strange language field which is part of the media tab within the product back end. It saves it data to file_lang field in table vm_medias.

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[quote]I was also getting errors like:[/quote]Actually these are not errors but notices and they appear if you have the error reporting turned on. However these messages should no longer show up on CSVI 6 as the path on the notice is from CSVI 5 or earlier. A folder like this [b]tmp/com_csvi/1442264599/[/b] is for the import. If you run a single import, do you get the infinite folders again?

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Hello Emanuele Coluccini, Yes using file_url field you can upload your images using external URL. Please post your import debug log to check what is going on with your import. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Have a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-shipping-rates]VirtueMart shipping rates[/url] import document. It explains on how to set up an import template, template fields and to run the import. Fields tab will explain you the fields available for the import. Let me know if you need any more clarification.

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rrrrr, you are right again. I normally did it both, use first line with all fields, and have all fields in template as well. But I see now, that if you use first line, it doesn't trigger the replacement. Replacement now works fine, although not the expected results. It replaces & #124; with |-sign first, and after that creates the "new" unwanted category. It makes sense, before updating or creating a category, fist execute the replacement. What I did was use separator [ and the replacement: "Audi[A4 Avant (B8) | 2012-|- All products Hoped this would be the result: Main: Audi Sub: A4 Avant (B8) | 2012- 2nd main: - All products But it creates a "2012-" main category as well! Any other smart work arounds!

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Hello, We do not support custom changes for free. Wanted to ask if you tried frontend URL cron import? With frontend import you don't need any custom code.You can take a look at [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Run cron URL on frontend[/url] document to know to set it up. Let me know if it works.

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Aanvullende info. Nadat ik JD IDeal 4.16.0 geînstaleerd heb geeft Joomla! nu wel de melding dat er een update van RO Payment is (5.1.0). Nog niet op de update knop gedrukt.

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Hello, Glad to know you figured it out. Now you have all the field nodes value in a single field, you need to convert it into an array and insert it into database field as a JSON format.

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Hello, Your debug log shows "No product identifier or ID found" message which means RO CSVI is not able to find product with SKU. Do these products with the SKU you are importing are already there in database?

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Hello, Can you please copy and paste the name of the plugin? It is difficult for us to translate the name from the image. We will then be able to say if you can export the value using RO CSVI.

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Hello, [quote] Can csvi logon to a server via ftp and download and unzip a file? [/quote]Yes it can. If RO CSVI notices that the file is a zipfile it will unpack it and then import the file in the zip.

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Hello, My bad, i was thinking you were trying to export the value from the plugin. Looking into your messages again i realised you want to import values to the plugin. To import you need to use three fields [b]custom_title[/b] and [b]custom_value[/b] and [b]custom_param[/b] fields. Without [b]custom_title[/b] RO CSVI will not know to which plugin values should be imported. You can read above these fields and their use in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document.

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Hello Leigh, Please have a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal error[/url] document. You can also check your server error logs for details on this error. Post your findings from server error log or the error log itself and we should be able to tell you the cause.

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Hello Laura, [quote]2. Import TAGS for the people that I just created - I have the user names as a field in the article table, so I can come up with the article id - I have the tag id numbers (tagid)[/quote] You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document to see how to do this import. [quote]Can I use csvi to do this import?[/quote] Yes RO CSVI can do this. In the above linked document check [b]Import Tags for Joomla Content[/b] section. You can use the example there to import tags for your people tag. [quote]Or should I just run a regular 'insert statement' into the 'tags' table? insert into xxx_contentitem_tag_map type_alias = com_content.article core_content_id --> not sure what this is content_item_id --> I assume this is the article id tag_id --> tagid tag_date --> current daate type_id --> not sure[/quote] This is not needed as RO CSVI supports tags in Joomla content import.

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Hello, Can you post your export debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hallo Nico, Er zit geen ondersteuning in RO Payments voor spaarpunten, heb ook niet een idee van wat dat dan precies is. Zit dit in core HikaShop? Zo ja, waar zit dit dan?

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First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that. Yes, there is no relationship in the import file: Nowhere in the documentation how to set up correctly (I followed the documentation [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart[/url]) All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions ([url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields[/url]) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, [quote]I modify the contents of the file CSVI_test-import-site2.csv with free office then I save it under CSVI_test-import-site3.csv. While previewing CSVI_test-import-site3.csv, I see an offset (cf image). I'm looking with publisher. the fields are well saved by adding "" only on the fields where necessary. [/quote] When i checked the file CSVI_test-import-site3.csv with our [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] the file delimiter was set to ( (See attached image) so i opened the file with Openoffice, set the text delimiter to be " and field delimiter to ; and resaved the file. The file is all good now on Analyser and also in import preview. This is not a CSVI issue but It looks like there is something wrong going on when you are saving the file using free office software. You can use Analyser to test your file before running the import.

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Hello, I had a look at the plugin and how it stores values in database. Even if you import the value as stored in database, the extra image processing the plugin does is not possible with RO CSVI import. From what i see the plugin prepares image inside images/econa folder with field id and article id as folders inside this path and the image is stored in different variations as per the Size configured in the Fields page. The import of this custom field is not possible with RO CSVI. If we get more requests in future we can consider to add support for this plugin.

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Hello, This seems like a duplicated post. The issue has been discussed in the post [url=https://rolandd.com/support/ro-csvi/error-message-message-duplicate-entry-0-for-key-primary-1#reply-60515]here[/url].

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hey Chris, Something has gone goofy because if I import single apostrophe now, it is displayed correctly everywhere. The same goes for the ampersand. It has to be because the product_name field is handled the same way everywhere.

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Hello, RO CSVI deletes product image for each row it is processing. In your case images are in multiple rows and so when processing the next row the previous image of that SKU gets deleted. You need to import multiple images in file_url field separated by |. Like example for file_url would be image1.jpg|image2.jpg|image3.jpg|image4.jpg and so on.

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Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]Without this patch, how do export the products child a single category?[/quote]If you are asking how you can export child products from a specific category, you can do that by setting the options in your template. You select your single category and set the Child products only to Yes. [quote]If the products are not combined with a child category CSVI not export them when I check the name of the parent category[/quote]Can you explain this in more detail? [quote]Alternatively, is possible to apply the patch only on the required export template?[/quote]That is not possible. Perhaps I should clear something up as well. The export of the category_path for child products that do not have a category path will be included for the Google base export but not for the regular product export.

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Hello, This is to check all the needed folders and files have correct permissions. You can go to RO CSVI About page and check if the status of folders in there are all Writable. If not fix the permission of those folders.

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Unfortunately the software of the other company that pulls the export files from FTP, cannot handle multiple files in a single folder. :( I had already thought !! For deleting the file from FTP I'm waiting the next release.

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Thank you for your reply. Without this patch, how do export the products child a single category? If the products are not combined with a child category CSVI not export them when I check the name of the parent category

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any idea why I'm getting "the given URL cannot be found." when importing from this google sheets URL? https://docs.google.com/spreadsheets/d/e/2PACX-1vQDPwGkysPHQeRXIQ3pqrOhDd7e4XgtGAedeNOnndu52S0-ojA4r9LYKqlAnTyjHJ4G7e6O2ZwJbb7f/pub?gid=0&single=true&output=csv

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Hello, From Joomla menu, go to System -> Clear Cache >> Select com_csvi folder and delete it. Your CSVI cache is deleted and you will not be seeing this message again provided all your RO CSVI addons are up to date.

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Hello Ryan, [quote]I can't figure out how to make those fields available[/quote]That makes two of us. The main problem here is that these custom field values are not stored in the orders. All the custom field information (they are IDs) is stored in a single field called [b]product_attribute[/b] by VirtueMart. So all this information will always export as a single field as well. Now I see you don't have the product_attribute field in your export. Add this field to your export and see what comes out because CSVI does try to get some understandable values. We can take it from there.

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Hello Rachel, The problem is that you have JavaScript errors on the page, this prevents RO Payments from loading the JavaScript file. See the attachment. I believe if you fix the first JavaScript error, all the following ones should be fixed as well. In JavaScript, if one fails then all fails, so that explains why the total field can't work if Bootstrap fails first.

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Can you post your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]But only can see example data to choice, how can we choose the content of our joomla to export? [/quote] I could not understand on what you mean by "example data to choice". To export your content you should use [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-export]Joomla content export[/url] as explained in the document.

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Krijg de volgende foutmelding als ik pkg_ropayments_5.1.0.zip wil installeren? De server draait PHP versie 7.1.32, RO Payments vereist minimaal PHP versie 5.2. Installatie kan niet verder gaan. Fout bij het installeren van pakket

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello Nico, There is no specific task for adding Klarna. I have looked at it in the past but there were too many caveats. Now that RO Payments 5 is out, it is a good time to see what we can do to support it.

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Hello Udi, As you wrote in your other post, RO Payments does not support your local provider, so this is not going to work I am afraid. The only solution here would be custom code the addon for your local provider.

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Hello Frank, You cannot open the topic because it is marked as private. The result here was that the payment methods were no longer visible due to the request for payment methods coming twice and the second time there were no address details, so also no country. This resulted in the payment methods no longer being visible because there was no country in the second request. If you revert to RO Payments 5.0.0, does it work as expected in that case? Which VirtueMart version are you running? P.s.This is not a pre-sale question but a support question, so I am moving it to the RO Payments category. Please login with your account to view this message.

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Hello Roland, Which RSForm!Pro version do you have? RSForm! Pro Component 2.2.6 Does the column with payment status say Pay or Betaalstatus? Is says: PLG_RSFP_JDIDEAL_PAYMENT_STATUS The RO Payments - RSForm! Pro is enabled I assume. Yes Regards Michel

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Hello I imported products and categories structure in Virtuemart Now I would like to set the product order within each single subcategory. I followed instructions at this page https://csvimproved.com/support/import/203-virtuemart/971-virtuemart-categories-and-product-order-import, but I have a problem that I'm not able to solve: I do not want to override the category structure but I need a category path because each single product could change order according to categories (i.e could have order 1 for category A and order 100 for Category B) Could you please help me? [attachment]importa-category-product-order-test.csv[/attachment]

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Hello, We have an article explaining [url=https://rolandd.com/documentation/ro-csvi/install-example-templates]How to install the example templates[/url]. If you follow these steps, you should be able to see the example templates after completing the steps.

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Hello, Please post your import debug log and sample of your import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]i am using the example export file from you guys.. but what more do I need to add to get all these fields? [/quote] If Size and Color are of String custom field type then you can add them like any other template field. Go to RO CSVI Template fields page, select your export template, click New button and search for Size and Color and add them. You can also use Quick add button to add these fields. If you do not see these fields in the list, then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields.[/url]

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Hello, I would like to give some input on point 2. There is no perfect solution here. If you do not designate a single point of truth, all you can hope for is mercy ;) If both the webshop and the POS update the stock for the same product, you sync that data, there is basically a conflict, who wins? The client needs to decide then what to do in that case. The software is not going to know what to do, it can only update one way or another. This is not only an issue for inventory as you state you want to sync orders too. How to deal with order IDs? They shouldn't overlap either. I think they are making it way more difficult for themselves by maintaining 2 separate sites and syncing it all up as compared to have a single site used by both the live site and the POS.

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Hello, You did not miss any setting. RO CSVI stores the data directly in the database and doesn't go through Joomla, so no emails are sent. As explained in my previous post, you will need to use another method to send the emails.

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Hello, You just have image folder path in file_url as "images/virtuemart/product/" and there is no image name in it. You need to have your image name with this field something like "images/virtuemart/product/image1.jpg". Since file_url is just the folder path debug log shows "The file /home/chromean/public_html/merchant/images/virtuemart/product/images/virtuemart/product has not been found." which means RO CSVI is looking for an image and it cannot find it in the location.

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Hello Chris, Actually it worked and it wasn't working. It works with a single image but not with multiple images and the option to create image names. Attached is an updated patch, give it a try and let me know. This worked for me with multiple images.

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(Allicht hoort dit niet in de category PRE-SALE, maar een andere optie is er niet) Mijn website geeft deze foutmelding wanneer ik twee updates wil installeren. Bereffen [b]RO Payments[/b] en [b]RO Payments - RSForm!Pro[/b] [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1678&dummy=my.zip[/i] De link is naar jullie oude site; maar ik heb geen inloggegevens voor de nieuwe site. [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1679&dummy=my.zip[/i] Hoe is dit op te lossen?

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Hello, [quote]I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? [/quote] You can create another import template with operation [b]Media product[/b] for VirtueMart for linking images with product and generate thumbnails. The required fields for this import are product_sku and file_url field. You can just add these fields and set other fields to Skip in template fields page so RO CSVI will not process them. Make sure that you set Use file for Configuration to No in your import template settings and on File tab. This way RO CSVI will use the template fields for import and not column headers from import file. Let me know if you need any more clarification.

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Hello Laura, Please update to RO CSVI 7.14.0 version. This issue has been addressed with this version. Once you update you don't need to enter any empty filename. Cron will work with your template settings. Let me know how it goes.

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Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.

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Hello, You configuration looks correct to me. Can you post your import debug log to check? To get the debug log see [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Your settings look fine to me. Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, The software of the other company that pulls the export files from FTP, can it handle multiple files in a single folder? If that is possible, you could have CSVI create unique files per day. That way you could see which files are actually processed and which ones are not. If they failed, they could try again. As for deleting the file from FTP, that is on our todo list.

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Thank you for your reply, it was PHP version indeed. Were can I download the older version JD iDEAL, if I download from the JD iDEAL site it is RO Payments. I just need the Virtuemart plugin, the main component I already have.

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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Hello, [quote]I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?[/quote] You're right. There is no mention about this field in this document. This setting is absolutely necessary. Using RO CSVI it is possible to run [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]import or export using Frontend[/url] and using a menu link. In lot many cases where cron cannot be run in command line, users use this frontend option to run the template. Once you set this option to Yes and when you create a menu item you can see the template in menu option. The template which has this setting set to No will not be listed. Check the linked document in my reply for more information.

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Hello, I have two csv files for a single type of product. In the 1st csv I have the following values: Category ID, Category Name, Parent ID 1, menu, 0 2, shoes, 1 15, colorful shoes, 2 31, black shoes, 2 etc.. In the 2nd csv I have the products with their corresponding category id: category id, Category Name, product_name, product_sku 2, shoes, shoe assortment, SA 15, colorful shoes, fancy colorful shoe a, FCSA 15, colorful shoes, lace rainbow, LRS 31, black shoes, dark shoes, DBS etc.. I don't have for this csv the category_path field and I want to upload the csvs as they are the same categories as I have on my csv to show up in my website. How can I do this? Do I need to import the Joomla categories and then for Virtuemart product categories for them to show up with the same id? My second question is about the images. I have my images in a zip file as well as a direct link, what field can I add for this in my template and how can I add multiple images for a single product? I've uploaded them using FileZilla but I am not sure how to make it link multiple images to a single product. I'm using VirtueMart 3.2.1. and Joomla! 3.7.4 Thank you! Marios

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Just one more remark, I just had a look at the VM website site, it states: "A single vendor store just works always with virtuemart_vendor_id = 1." So although the main virtuemart_vendor_id = 1 the id in the custom fields table should have 0?

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Hello, Yes for multiple values you need to use custom_title and custom_value fields. You can use your string custom field as an individual field if it has a single value. That is explained in "BASIC IMPORT WITH CUSTOM FIELDS" section of above linked document.

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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Hallo Roland, Bij mijn abonnement staat een gele knop met "Renew now for only € 72,95". Ik kom dan in de cart. 1x RO Payments 1yr subscription € 72,95 Sub Total € 72,95 Total VAT (21%) € 15,32 Order Total € 88,27 Groeten, Wim

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Hello Ralf, In your import template you have set Use file for configuration as No on File tab and have not added any template fields for import. RO CSVI does not know what are the headers to import and so you see the error. You either need to set Use file for configuration as yes so headers are used from your import file or add template fields for the import template.

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Hi, I've installed RO Payment for integration in a rsform pro form. But when there is an item chosen from the multiple field it is not added tot the total field. This is what I did: 1. set up a profile to connect to mollie 2. set up a form with a multiple field with two products (price|description) and a quantity field. 3. set up a total field 4. In the form properties selected the profile to use I tried adding a payment option through RO payments field but that didn't do anything. You can see the form here: https://walravenwebwerk.nl/index.php?option=com_rsform&view=rsform&formId=9 What did I miss? With kind regards, Rachel Walraven

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After signing up I did the update. Not now. I'm doing it a try.

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Hi all, Have the following issue: When exporting multiple images for a URL, instead of getting different tags for each image of a product, i get a single with all the images separated with comma: See attached the template for your ref, thanks! Rgrds, Chris

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Hello, [quote] I do apologize for my comment. My frustration got the best of me. [/quote]No worries, all good. [quote] Can you tell me if based on my data if you feel that J2Store vs. Virtuemart is not a good choice for this volume of data?[/quote]The feeling I have is that you were just bitten by Murphy's Law, whatever could go wrong did go wrong in the worst possible order. It may prove worthwhile to just setup an empty site, with just Joomla + J2Store + CSVI and run your import and see how that goes. This will give you a good idea of what happens on a clean site. Looking towards the future, the 1 million dollar question is, are you constantly inserting (not updating) 12,000 new products. If they are inserted in the middle of the tree, you will run into the delay. If they are added at the end, it won't be an issue. That is really looking into a glass ball. Updating records isn't an issue since we don't need to create the entry in the tree. [quote] If I were to use VM, does it utilize the assets table the same way or is VM more contained within its own tables since it isn't using the Articles as the front end display?[/quote]VM doesn't use the asset table, this is just a by-product if you will from J2Store using Joomla articles. VM is only using it's own tables. [quote]I wanted my client to only have to do 1 import step, not multiple. [/quote]By now, I am not fully clear anymore on what steps/imports had to be run. If there are multiple steps you could still make it easy for the client to run a cron job to run the imports needed based on whatever file the client has put on the server. I understand the desire to do everyting in a single import but it is also impossible to enter product, category and manufacturer info into a single view in J2Store/VirtueMart. They are different data types. That is something to keep in mind. If the basics are all set most of the time you can do with a single import. I guess the first decision to take is whether you want to continue with J2Store or switch to VM.

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Hey tharuna, thanks for the quick reply. Now i have the virtuemart order export template ready and prepared for my need. Now the problem is that it shows one line per ordered product not a single order. Is there a way to handle this? [attachment]Unbenannt.PNG[/attachment]

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Hello, RO CSVI does not send out emails for anything. Sending emails in bulk is better done in extensions made for such a purpose, like a mailing list program. An example of this is AcyMailing, you can import email addresses there as well and then send out emails.

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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[quote]Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.[/quote] hello, here the log file

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Hello, I noticed that your site is running CSVI Pro 7.12.0 version, it is recommended to update to latest RO CSVI 7.14.0 version. So i did a backup of your export template to my local site to check if i can reproduce the issue on my local site but export works and i see "Stored the file export-orders.csv on the FTP server". Check attached screenshot. Can you check again if there is any firewall which is blocking the request?

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Hello Carl, For title, RO CSVI inserts the last path name for each menu item, so for "Constituency/England/South_East/Hampshire/Aldershot" the first menu item will have "Constituency" as title, the second menu item should have "England" as title, the third menu item should have "South_East" as title and so on. Does that not happen with your import? Can you send me your latest import file to check?

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[quote]Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?[/quote] Hello, I use CSVI Pro 7.7.1 I also send you the import file. Many thanks for your help.

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Hello, [quote]I'm getting a timeout error while importing data from spreadsheet (Hikashop) to Virtuemart. Ive created the template, mapped the fields and import seem to work for a few items but stops prematurely.[/quote] In your import template on Limit tab reduce the Number of lines to import to a lesser number. By default this is set to 1000, you can reduce it to 500 or lesser than that and check if import finishes without timeout error. If you still see the error, try reducing the number to 100 or 50. This option is to tell RO CSVI to import the given records in one batch of import. If you do not see Limit tab, click on Advanced button on top right corner. [quote]Also Is there a way to associate a product with an image url from the spreadsheet?[/quote] You need to map your image url to [b]file_path[/b] field in HikaShop. Have a look at [url=https://rolandd.com/documentation/ro-csvi/hikashop/import-hikashop-product-images2]Import HikaShop Product images[/url] document to know to link images with products.

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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Hello Craig, It is not possible for exporting SKU in each columns with current CSVI exports. You can try to add some custom coding to get this feature and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override[/url] for the export.

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In alternative the question is: if I'm able to persuade my cliento to realize a single file with all the duplicated data but no parent sku it is possibletoimport any row adding the size field ? (I cannot have realized a file with the parent and the childrens together as in the tutorial)

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Hello, [quote]But while automatic wget cron option, the import does not work. The email output after the import sends the whole html code of the trigered frontend site. The log shows the start time of the import, but nothing more...[/quote] Few things to check 1. Is the access level on the menu item used for cron set to Public? 2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that?

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I got this message: Column count doesn't match value count at row 1 when i use loadtype single if i use loadtype Full ICEcat index could not be loaded. Error occured: The used command is not allowed with this MySQL version The supplier index is fine

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Hello Rachel, One thing you can check is if you go to RSForms!Pro and then Configuration. You will see an RO Payments tab. On that tab is a section called [b]Configurable fields[/b], there is one field called Email. Enter here the name of the field in your form that contains the email of the customer. This is needed because Mollie needs an email address for registering the customer. Let me know if that helps.

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Hello, Apologies, I mistook it for an export because the file is called export.csv I guess :) [quote]How can I tell cron.php that working parts of big csv like JS?[/quote]You cannot because JavaScript is only available in your browser. [quote]cron.php read 100 rows and than read other 100 rows etc. [/quote]You will need to break up the import file into smaller pieces in that case. CSVI can read multiple CSV files from a single folder by specifying a folder name instead of a filename to import. Perhaps if you have PHP 7 available for CLI it may work with a single file because it handles memory quite a bit better than previous versions.

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Ik wil de plugin van RO Membership installeren, maar die geeft deze fout: Fout Installatie afgebroken, Membership Pro is niet geïnstalleerd. Fout bij het installeren van plugin Waarschuwing Extensie Installeren: Installatieroutine mislukt. Er stond al JD op geïnstalleerd. Is dus een handmatige update.

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[quote]Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error. [/quote] can you provide a bit more details about this "delimiter"? We tried to delete this article but still the same kind of error.

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Hello, In the FTP Host field in RO CSVI template instead of ftp.myjellysite.ca just enter myjellysite.ca and in the root folder set as /public_html/myjellysite/dasparts and check if it is working. If you still have a problem, please send us the FTP details so we can test it here.

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Hello, [quote]Hi, I got images working but had a challenge with some of them because somehow its looking for a path: /images/stories/virtuemart/product/ which it placed in front of my chosen path. Hope all my attachments give a better understanding [/quote] Can you post the debug log of your import? It will help me to check how RO CSVI has processed the image path. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the debug log. [quote]I have not specified this path in the spreadsheet or anywhere else so need to know how to handle this. [/quote] The path 'images/stories/virtuemart/product' could be because of VirtueMart settings. In your VirtueMart Configuration page on Templates tab check the path set for Product Media URL field. Put in your path 'images/virtuemart/upload/' and check what happens.

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Hello, Your CSVI version is incompatible with the Joomla version and so you have the error. You should either update your RO CSVI to latest version or use an older Joomla version to run CSVI 7.0.2 version. I would recommend you to update your CSVI in this case.

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Mi issue is that i dont know, how to prepare my Dutch file to import and include this field, https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop In the actual documentation is only for "product_sku";"product_name";"product_s_desc";"category_path";"manufacturer_name" But in the database I can see the custom fields on the products_de_de table. You know how do I have to prepare my import file to include this custom field? Thanks

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Dear R., here is part with error. That en-GB files I deleted becouse I need single language site. Any info I will apriciate. It happens just with product export template. Everything else is fine. THX [attachment]2015-02-1320-03-22.png[/attachment]

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[quote][quote]Looking at the Joomla code, the [url=https://github.com/joomla/joomla-cms/blob/b9238fdab52051eec88c3e8910f4f7133abda647/libraries/joomla/input/cli.php#L130-L130]arguments passed are being parsed[/url] based on the ==.[/quote][/quote] There it is, the treatment of the $_SERVER['argv'] values. As there is no way to make the cron command line to accept the double dashes, there is a need of this script being able to handle parameters without them. I can pass parameters like [code type="markup"] root@vps [~]# /usr/bin/php -f /home/domain/public_html/administrator/components/com_csvi/helper/test.php key=key### template_id=5 [/code] and they get into the $_SERVER['argv'] array, look like: Array ( [0] => /home/domain/public_html/administrator/components/com_csvi/helper/test.php [1] => key=key### [2] => template_id=5 ), so I will have to see if there needs to be another conditional clause to handle such input, ie split the array values on the "=" sign and assign $out[$key] = $value; from that. It ought to be there already, but as it does not work, I will try to add this, although it is a core file I'll be hacking.

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Hi, I see a similar topic about this issue by Dorine, but i cannot open it. After updating to RO Payments 5.1.0 the payment methods of Ideal, Bancontact and V-Pay disappeared. We are limiting access to these by selecting countries which are allowed to use certain methods. For now we opened everything, and the plugin is doing its thing, however we would like to limit access based on country in Virtuemart. Thanks in advance, Frank

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Hallo, Over welke e-mail hebben we het hier? De e-mail van HikaShop of die van RO Payments? Voor RO Payments kan je eens kijken of er een e-mailadres staat bij de Opties. Die kan je vinden door naar het Dashboard te gaan en dan op Opties te klikken in de rechter bovenhoek. Je kan daar aangeven welke e-mails verstuurd moeten worden en naar welk adres. Bij E-mails in RO Payments kan je de e-mails aanmaken (mochten ze nog niet bestaan) die verstuurd moeten worden. [quote]Wel staat er bij het profiel deze melding: Deze betaalmethode heeft geen gegarandeerde koppeling. Alle betalingen moeten gecontroleerd worden in het dashboard van de bank. Heeft dat hier mee te maken? [/quote]Deze melding heeft hier geen betrekking op. Dit betekent alleen dat de status van de bank die terug komt niet vertrouwd kan worden en dat er altijd bij de bank de status gecontroleerd moet worden om er zeker van te zijn dat de betaling geslaagd is. Dit is ook waarom dit een iDEAL Easy koppeling is.

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Hi, I've tried to install RO Payments with Mollie Recurring payments and RSform. When I've selected my bank and hit the pay button I get the following error: [quote]Foutmelding: 0 - Argument 1 passed to Jdideal\Recurring\Mollie::createCustomer() must be of the type string, null given, called in ***/libraries/Jdideal/Psp/Mollie.php on line 421[/quote] (the stars represent the path) Did I do something wrong? With kind regards, Rachel Walraven

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Hello Laura, To answer your questions: [list=1] [*]The problem of storing the password as a hash is that you need to have the key for this has also stored on the server. If someone has access to your system, it makes it also useless as both the hash and the key are available. It is stored in the database by RO CSVI, Joomla itself stores it in a text file on the server. For me, there is not much difference between the two. I am open for better ideas. [*]Do you get an error when you test these details? In my test, I received the message that the connection was successful. I see the hostname is an external hostname, is the server where RO CSVI is installed on allowed to access that database host? Often external databases are not just open and you need specific priviliges and/or IP allowance for allowing to connect. If you want me to try to connect, I would require a password or temporary account. [*]Your view name looks good to me, it follows the pattern I used as well for testing [/list] The error you posted is unrelated to connecting to the database.

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ummmmmm yeah.......seeing it work now here as well......the video I shot was what it was doing from day 1......strange......and now I see that the .csv file is not being deleted anymore either.......what gives there? Now it automagically works.......and you didn't change a single thing?

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Hello, Now download and generate the images and thumbnails, but i see not a single image in the virtuemart database. The files in the product folder are ok. Can you write an error handling routine in picture import, when the icecat image link is worng, then stoped the import now with error. Thanks

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OK RolandD, that’s clear now. But for me that means also that the RO CSVO menu option “Import front-end” has limited value. So, the only real option left is to add the possibility to upload a file to the server and then use that file as source. I agree with you that uploading users that way is a delicate action, but that’s the same if one does this in the back-end and I don’t want to give access to the back-end (I am aware of the different possibilities here). BTW, concerning a previous ticket: I found a way to add users using RO CSVI without communicating them their username and password and so avoiding the use of mail software (e.g. AcyMailing). I just create them (with the reset password option) and instruct them via one e-mail (BBC) to connect to the website and to say that they forgot their username. They then receive their username and on the logon screen they then have to say that they forgot their password… Thanks for your support! Didier.

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Hello, Are you talking about ordering field for a Joomla article? Can you send us your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Good morning Teresa, [quote]However we are using the "your field" option and all files are created from ERP with these names. Changing the names in ERP would be a hard job! When doing import with the above mentioned configuration, CSVI doesn't recognize the "your field"- names as field.[/quote] That is correct when Use file for configuration is set to Yes, you are telling RO CSVI to read the column headers from import file and not to use template fields. So CSVI does not recognise Your fields field. [quote]When doing import with "use file for configuration = NO" all assigned template fields to the template are added to the product - empty or not. So we have a lot of custom fields which are not in use with the product.[/quote] Say if there are 5 custom fields added to template fields and every product has value for any one of these custom field and other 4 are empty, you are saying you don't want those empty 4 custom fields added to a product. That is not going to be possible. RO CSVI will process all the columns for all the product rows. To Skip fields, you can use RO CSVI [b]Skip[/b] template field which will skip the import of that custom field for all the products inspite of having a value or not. Only possible solution i am seeing for this issue is that you can try [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]creating an override for product import[/url] by copying file /plugins/csviaddon/virtuemart/com_virtuemart/model/import/product.php to override location. In the override product.php file, look for function processCustomFields there you can add a check if there is value then process the custom fields.

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Hello, You did not tell us which extension you want to do the order export. Guessing it is for VirtueMart, you can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-orders#export]VirtueMart order export [/url] document to export order with order items and customer information.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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I have a VM Product Import template, where Image processing is turned off. (Image tab, everything set to No). The products CSV file contains also the image fields, but I want this information to be completely ignored. When using this template, the product image information is altered by the import, thereby corrupting the original product images (producing an "image not found" on the product page). Let me know if you need more information. [RO CSVi 7.14/ VM 3.6.3]

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Hello, [quote]3 / I told you "it seems to me !?" sorry I do not speak English well, it is also not to bother you or have problems of understanding that I asked you if you had a translation file?[/quote] Your English is fine, i am able to understand what you are asking for. We do not have French translation file in the package. Languages are automatically included if the translation rate is 50% and above in Transifex. For french translation the rate is below 1%, so they are not included in the distribution. You can find the translation files at [url=https://www.transifex.com/csvimproved/csvi-extensions/]Transifex RO CSVI[/url]. You can add and download them manually. [quote]Can you answer the other questions and especially the most important: an example file of several articles joomla with custom field and tag?[/quote] You can check examples for Joomla content and how to use custom fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document and under [b]Further reading[/b] section. For tags please check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document and under [b]Import Tags for Joomla Content[/b] section.

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Hello, That is really strange. Your screenshot shows that you have set database type as MySQLi but RO CSVI will throw this error only when it is not set to MySQLi. It may sound silly but can you open your configuration.php file in Joomla root folder and check what is set for variable $dbtype?

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Hello, Did you use custom_ordering field in your import file to insert the order for your custom fields? You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and in [b]Ordering custom fields[/b] section for details.

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Hello, I am referring to the custom field supported by VM in its default list along with everyone else! Created the field and published in the details then you just insert the tag. Each field contains a single tag. Check out the screens if they have not been clear. Thank you Merry Christmas

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Hello, [quote]the file cron.php because it creates a folder for each execution and does not delete the file? [/quote] These are temporary folder which RO CSVI uses for import and deletes it once import is done. For some reason these folders are not deleted in your case. Can you check the permission of tmp folder?

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Hello, [quote]Let me know if you need more information. [/quote] Yes, we would like to check your import debug log. Please post it here. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]1 / I understood that there are mandatory fields for Joomla. But if I put these values ​​in the configuration of the template (see image), I should not need to impose it to the beginner in the table csv! No ?[/quote] Yes if you put it in the template field as default value then you don't need to put it in CSV file. But you need to set Use file for configuration to No in your import template settings on File tab. This setting will read template fields instead of headers from import file. Save the template and run the import again. [quote]2 / I do not see how! can I have an image?[/quote] See attached screenshot. [quote]3 / yes it is that, the beginner insertre in the table: grand | medium ...[/quote] You can use Find and Replace operation [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace plugin[/url] to replace the Values from B to Big or to the value you need. Let me know if you are looking for this.

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Hello Pavel, Yes, We agree that multiple combined values "red|blue|white" like this is not supported but we have made it easier for the user to handle values individually by entering them as each single row. Anyways we will look into this and see if we can include in our next CSVI version.

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Okay thanks that "Setting up a cron in RO CSVI" article looks detailed and something our System Administrators can work with. I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?

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Hello, [quote]You take money for the extension and cannot make it work out of the box without a headache((( [/quote] Extensions will not work "Out of box" when your set up is wrong. [quote]Not found on site «Looking for a useful answer?» [/quote] Provide us with all the details as explained in [url=https://rolandd.com/support/ro-csvi/requesting-support-2]Looking for a useful answer?[/url] link. We can then tell you why your import does not work.

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Hello, [quote]I was hoping that with the rules, I could do this operation![/quote] The image processing i explained in my previous post cannot be done using RO CSVI rules. [quote]Little hope to see it taken into account especially that I have not found any possibility forum or user voice to vote on this or that need (even if you always decide in the end of course)[/quote] We will update you here when we have plans to support this plugin.

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Hello Nico, Thank you for your message. Your account has been unblocked now, not sure why it showed up as blocked. [quote]suggest that every payment made in a 'mollie' profile has the same recurrence and the same period.[/quote]Correct. You can see in your Mollie profile if you set Recurring to Yes, the options appear. Here the duration of the subscription and how often it should be collected. So these are set, only the price is not fixed. [quote]Is it possible to use the recurrence options of Joom Donation with RO Payments?[/quote]No, currently, it is only implemented for RSForms! Pro and it is a simple implementation. There is no workflow for when payments are collected. The idea is to extend the implementation further in the future. As for making it work with Joom Donation, I need to investigate what is needed. Recurring payments are not as easy to implement as it sounds. In an ideal situation, after the recurring has been setup, you would need to create updates in the extension where the recurring originated, so users can see the current status. Most extensions do not support any such thing. Cancellation of recurring payments should be available to end users as well. I will have a look at how easy/difficult it is to connect RO Payments and Joom Donation on the recurrence level and let you know.

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Hi Roland, I've got a new error when I tried to import English categories: Incorrect Failure Languages el_gr and en_gb set but no category_path_trans field found. To import a single category set both languages to be the same. The thing is that I look at the csv and this field exists. Please advice. Thanks in advance.

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Hallo Wim, Dit is niet van toepassing op RO Payments/JD iDEAL maar op de server waar de website op draait. De vraag hoort dus bij de hosting provider of ze dit ingeregeld hebben. Over het algemeen wel maar kan niet kwaad om het toch even na te vragen.

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Hello Rosalie, To use CSVI price import there are few fields which are required and based on these CSVI will insert or update a product price. You CSV file don't have those required fields and so no update has happened. Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/909-product-price-import]Virtuemart product price import [/url]document to know the fields you are missing. Also, i see that you have two fields product_sku and product_tax_id in your CSV file, generally price template is used when multiple prices for a single product needs to be inserted or updated. Since that is not your case, i think you can use Virtuemart product import template instead of price template.

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Single user can join multiple groups. I want to set up the multiple groups outside joomla, by using text editor or excel. So I want to export user information with multiple group information, and edit them, and then import them into joomla again. Is it possible, if I use Joomla user import(and Export)?

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hello, Once you create your VirtueMart order export template, in CSVI template fields page select yourVirtueMart order export template and add needed export fields for customer information and order items. If you don't see the fields, try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Updating your available fields[/url].

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Hallo Joyce, Dank voor de log, ik denk dat ik daar het issue zie. Zoals je kan zien staat er dat de transactie niet verwerkt is. Ik zal eens kijken of ik het lokaal kan reproduceren. Hier kom ik nog op terug. Welke versie van RO Payments is er in gebruik?

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[quote]That en-GB files I deleted becouse I need single language site.[/quote]Did you uninstall English all together from Joomla? Also remove the content languages in the Language manager? For loading the categories list, CSVI takes the default language returned by Joomla. It seems you have not uninstalled English altogether.

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Hi Tharuna I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip) Hopefully worked this time. :) BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. The debug file is com_csvi.log.215.zip Thanks again :) cheers kim

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Our site has beside Dutch, more and more Belgian customers. So we want to offer Bancontact (and Creditcard) as an option beside iDeal. We have RSEvents for courses and RSForm pro for ordering a book. I've set up a Mollie profile with the three payment options. In RSEvents only [i]Ro Payments[/i]* is shown as the only option in the pulldown menu, even if I select a profile with only Bancontact as the only option. In RSForm Pro no option is shown to the user. In both cases: If both iDeal and Bancontact are set as options, only Dutch banks with iDeal are offered by Mollie. Is Bancontact is the only option in the profile, Mollie handles Bancontact. How can I offer the user a choice of payment options? Or am I doing something wrong? (*RO Payments as a label is confusing for the enduser / customer. )

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Hello, when trying to delete products in virtuemart the following error comes up: Table 'sekt_j3x_test.#__virtuemart_products_en_gb' doesn't exist SQL=DELETE FROM #__virtuemart_products_en_gb WHERE virtuemart_product_id = 22 The product is deleted, but the error still occurs. I'm using a single language shop in German - the _products_en_gb really doesn't exist. How can we solve this? Kind regards,

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Hello, J2Store product export exports only the basic price. To export special prices you need to use [url=https://rolandd.com/documentation/ro-csvi/j2store/j2store-price#export]J2Store price export[/url]. Using J2Store price export you can export both basic price using field [b]regular_price[/b] and other special prices for a product.

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Hi, And thanks to all. The component is installed, but we have a new problem, we try to export, but RO CSVI drop a message error: [i]You have not configured Joomla! to use the MySQLi database type, this is required to be able to run the export. To set the database type, go to Global configuration and on the Server tab select MySQLi as Database Type under Database Settings.[/i] The database is set in MySQLi, but the message remains appear and we unable to export nothing...

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Hallo Dorine, Is dit bij alle betalingen of specifieke? RO Payments rekent zelf geen bedragen uit, deze komen door vanuit VirtueMart als de betaling wordt gestart. Zojuist getest op VirtueMart 3.6.10 10211 en dat gaat zonder problemen. Er worden ook geen bedragen met meer dan 2 cijfers achter de komma gebruikt?

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Hello, If that is the only message you received, it is nearly impossible to tell what has gone wrong. My first guess is how you setup the settings for loading the ICEcat indexes. You did enter a username and password for the connection to ICEcat in the Settings? As for loading the ICEcat indexes, try loading them with setting the option Load type to Single. This will take a much longer time but it will also be using a method that is usually allowed on any hosting environment. The full method is not always supported.

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I have found a workaround already. Here it is: download the Google Spreadsheet file to my server: wget --no-check-certificate --output-document=myfilename.tsv 'https://docs.google.com/spreadsheets/d/GOOGLE-ID/pub?gid=0&single=true&output=tsv' Set 'myfilename.tsv' as the source file in the template. Now the import works fine and can be automated with a cronjob.

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Hello, [quote]1 - I can not join first and last name in a single field[/quote] You can use field full_name which gives the combined of first, middle and last name. [quote]2 - when the lines go out at the Excel double[/quote] You can drag the lines of excel columns to see the full values.

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Hello, Thank you for sending the requested files. It helped us to find a bug and fix it. You can do these steps to see if the error is gone. 1. Update your CSVI to 7.13.0 version 2. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 3. Run the import.

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Hello, [quote]1. can we import from a postgres database or only a mysql database?[/quote]Only MySQL is supported by RO CSVI. [quote]2. can the data exist outside of our joomla database (or must it be brought into joomla first?)[/quote]The data does not have to exist in Joomla it can be any database table in any database.

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Hello Laura, [quote]Ok, I see. So for the 'path', I need to use the TEXT of the tag, not the tag id. These tags already exist... [/quote] Thats correct. RO CSVI will then get the tag id from the tag. [quote]so to import into 'staff' I would use People/staff[/quote] Yes if the parent tag is People.

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Hi in-deed, pipe did the trick... I've hit an other issue though. I have a field in my xml called "availability", I need to use it in order to fill values in product_availability according to the following manner: xml>>>product_availability 6 >>>>not_available.gif 5 >>>>on-order.gif 4|3|2|1>>7d.gif The issue is that none of them work, product_availability always remain empty. I have tested single or double quotes (" or ') around the filling values, furthermore I have tested both the "regular text" and the /Regular expression/ methods, all with no luck. Any suggestions on that issue? -*Dennis

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Is there a possibility this could be implemented? Seems like a logical way of going (i think at least) But to expand on your point. You advise me to remove everything after the first | character and then have a rule to remove the Choose color from the remaining string? So I did this: \|.*$ To get everything after the first | character. Now this single rule does not work, I get a blank column in my CSV file. Do you know why this happens? I then do a simple text replace tool where I select "Choose color" and let that replace it with nothing, like you said. This should get it to work as i'd like but it does not unfortunately. But this is probably due to the fact that the first regex rule gives back a blank column.

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Hello Udi, We will give you a refund as we don't build custom code for free. [quote]I'll be able to set up the protocol to my local provider.[/quote] As you probably found out we do have a [url=https://rolandd.com/products/ro-payments/features/payment-providers-support]list of providers we support[/url] we support.

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I don't understand why the attached file doesn't show up here. From my side it uploades OK. Anyway, I'll try Again. :) Found that the file size was to big, so here is only a part of the log. (hope thats enough) If you need all the screenshots just let me know and i'll make single files of them.

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Hello Kim, [quote]I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip)[/quote] That was not XML file but again an incomplete debug log. Please try to post template XML again or you can mail it to tharuna@rolandd.com. [quote]BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. [/quote] Thats correct. It is RO CSVI and not CSVI Pro. [quote]The debug file is com_csvi.log.215.zip [/quote] Debug log shows that first product has been set to unpublished and last two products are set to published. Where do you have value of the published field set? Can you post the latest import file too? You can mail it to me at the above given email if you have difficulty in posting it here.

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Hello Didier, I do agree with you that the front-end import has limited value, as this only works if users have a folder on the server where they can upload their file. This is also as RO CSVI comes from the case where it was used to maintain websites by webmasters and not regular users. Perhaps with more limited capabilities, a GUI for front-end upload is possible but even then. One user could upload some records and the next user could overwrite them etc. That is the main fear :) Thank you for the feedback on the other issue. That is definitely a solution as well.

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Hello, [quote]I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click).[/quote] You can set the Export file of your local site to be saved on FTP of live server and import the file on live server from the placed location. That is fine but i am wondering how to differentiate the new products in local site so the export file has been created based on that. We do not have any such option to export products since last transfer. [quote]Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?[/quote] With J2Store Order export there is an option of exporting orders from Last run. You can find this option in your export template under Options tab and under Date range field. This option will export orders which have not been included in your last export and are new. You can use this state in both of your sites and export files and import them. Let me know if this solutions helps.

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Hello. I'm testing custom fields and multi - variant I'm trying to import an CSV file with parent product and its derivatives in a single file and are introduced smoothly except the two custom fields that have called volume limit . The problem is that although the multi- variant field is created with its two variants , not filled with any data. Deputy CSV file :

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Hello Yes, I found it, it's ok for me, but it makes more hard to handle that for the data admin, who is not a programmer. Could you please consider adding a spearator-based version, like file_url or category_path where I can set multiple values via a single field with a | separator character? It would be much more easy to read/handle that

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Hello, [quote] It worked on another plugin I used as i could just put a single name in and it would match up but this....[/quote]That is interesting because let's say your category is pants and this is your category structure: Clothes/Men/Pants Clothes/Women/Pants How would it know which category to take? That is why we require the full path. I see that your sample.csv file does have a parent and a child name. Namely Components and Cooling. What needs to be done is that you combine these two to a full path. No, you don't have to do this by hand but you can just make a replacement rule so it happens on the fly. We have this explained in the [url=https://csvimproved.com/support/import/1067-combine-plugin]Combine plugin[/url] tutorial. That should solve your issue of the categories. Your images are also in 3 different columns I see file_url1, file_url2, and file_url3. These also need to be combined into a single field called file_url. The same applies here, you can use the combine rule to combine them all three together as CSVI an import multiple images at once. Multiple images are separated by the |-symbol. Have a look at that and let us know how you get on.

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Hello, I realised something looking at your example XML in your post. The child products are part of one single node in your XML. In this case you may need to create two different templates for import. First template to import only the parent product by reading the product node details and the second template is to combine parent sku and to import sizes nodes child product details. You can follow the XML document i linked in my previous post to know on how to map the fields.

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Hello, The error you are seeing is because the linenumber was not tracked correctly, so it tried to read a line after the last row of data. After you install version 7.13 and then apply this patch, the issue should be resolved. Here is explained [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url].

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Hello Roland, this is very strage. I'm using "Order Advanced". Now, thinking to the past, I remembered I had a similar problem and Tharuna resolved it, I just found the forum post: https://rolandd.com/support/ro-csvi/custom-customer-field-in-shipping If I will use this patch, it will be working or it's a patch for an old version of csvi? Thanks. Davide

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Hello, CSVI cannot create a new menu item for a translation language automatically. You can run a [url=https://rolandd.com/documentation/ro-csvi/joomla-menus/joomla-menus-import]Joomla menu import[/url] and have your menu items created even for translation language. Use [b]language[/b] field in your import file to set a specific language for menu item.

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[quote]So I an sorry to say, but double dashes don't work in the command, at least in my configuration.[/quote]That is then something related to your configuration. Would it work if you use a single dash? If you have a look at this explanation, you will see we use the single and double dash. This is from a tutorial on how to build a Joomla CLI application. [quote]The $this->input->get('h') code is looking for a -h flag on the command line. This is a boolean condition - it’s either there or it’s not. This is usually referred to as the short form of a command line argument. The $this->input->get('help') code is looking for a --help option. This is the long form of a command line argument and it can actually take a value. For example, if you used the following on command line: $ php -f tagaliser -- --help=now then $this->input->get('help') would return the value “now”.[/quote][url=http://eddify.me/posts/building-a-command-line-application-with-the-joomla-framework-part-2.html](source)[/url] The only thing I notice in the article that he has -- after the filename. Notice he doesn't use the -f switch either ;) [quote] there is a "silent fail", ie. the php script gets called, but there is no output.[/quote]Nothing happens as no arguments seem to be passed.

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Hello, [quote]Little surprised this seems like a new thing, the authorize.net payment plugin has been included in the full virtuemart download file for years.[/quote]It is also a very American payment solution, as a European we can't sign up. CSVI doesn't support any payment plugins shipped or not shipped with VirtueMart. Now back to your question, how to get the data out. CSVI does come with a Custom table export option. How that works is explained in the [url=https://csvimproved.com/support/questions-and-answers/1101-custom-tables-export]Custom tables export document[/url]. This will allow you to export the data from the virtuemart_payment_plg_authorizenet table. Now there is no option to combine multiple tables in this export so it can't be exported with the order data in the same export. A spreadsheet would be needed to combine the both. The option to combine multiple tables in the custom export is under development and will be released with CSVI 7.2.0 but that is going to take some time I am afraid.

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Hello Carl, Two issues with the import file. You have [b]type[/b] set as heading for low level menu items and the last level menu item is set to component. [b]type[/b] is a needed field in Joomla menu import, with these needed fields RO CSVI will search for the matching record in the database. If not found it will insert a new record. Since your type field does not match, a new row has been inserted. Second issue is with the path, you have path as title text but when Joomla stores the menu item it converts the path as alias. So "Constituencies/England/South East" will be stored as "constituencies/england/south-east" in database. RO CSVI uses Joomla to store the menu items. path is another needed field and the path from your import file does not match with the path stored in the database. This was creating another mess. I have updated you latest file and ran the import. Import works without any errors. Can you try import with attached file and let me know? One more thing before running the import is to clean the menu items imported with previous import. Please delete those old menu items entries and run the import.

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Hello Laura, You can skip the file parameter as your import is from database. In your import template on Source tab you need to set your database details from where the data is imported. RO CSVI will use your template settings while running your cron. [quote]my code I think would be: /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-import-users" --template_id="19" where: key --> my secret word template_id --> my template id[/quote] Yes, That's right.

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I appreciate the help. Looks like the single CSV file with skipping fields in the import template is what I'm after. Using the asterisk for shopper_group_name works for price import, but the entire field should be skipped for product import (if you want "All shoppers"). This took a lot of wrangling to get straight in my head. Reworking that would ease a lot of confusion.

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Hello, There is a reason why multiple prices are not included in product export and are set as separate export. With Product export for every special price, the product details are duplicated in the export file. As of now you can have special prices only as a separate export. There are two options to do this 1. You can use [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url], join the #__content, #__j2store_products, #__j2store_product_price and #__j2store_variant tables and export the needed fields. The issue with this export is that the export of the fields are direct and there is no extra processing done as we have in J2Store product export. 2. Another way is that if possible you can do custom coding according to your need and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set the export as an override[/url] as explained in the linked document.

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Hello, This is for pre-sales only and not support questions. If you have a support question please post it in the RO CSVI category. You are required to have an active subscription to receive support otherwise we won't be able to help you. What can I tell you now is that you can check the database query to see if it matches what you expect.

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Hello Chris, The concept of having more than one manufacturer for a product is kind of odd to me unless you substitute manufacturer for supplier. [quote]My question is how can I import (assign) many manufacturers to one product?[/quote]You can't. CSVI still works with a single manufacturer per product. It will require some extensive reworking of the product import to allow multiple manufacturers since it is not just a name but also the multi-language aspect that needs to be taken into account. If you really must do it now, the way around it is to do a [url=http://www.csvimproved.com/en/support/questions-and-answers/863-custom-tables-import-and-export]Custom Table import[/url] and do an import on the virtuemart_product_manufacturers table but this does require you to have the IDs of both the products and the manufacturers.

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Hi Tharuna, Sorry for my delay in reply. I disabled image processing on that import template, started the import again and it successfully finished so something definitely points to downloading the image from a remote server. I heard back from the vendor and they're not aware of any throttling or limiting at their end. To get around this problem I've asked whether their images are downloadable from a single location e.g. via FTP that I can upload to our server and run the import using local images but haven't had a reply yet. Regards, Julian.

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[quote]Two products will be shown as two different rows in excel file and not in one single row.[/quote] Is there a workaround for this? Was hoping to combine quantity and sku of each item purchased in each order in one cell. For example: "2 sku1 3 sku2 1 sku3" and the rest of the order details in one Virtuemart Order Export row. Is this possible? Best

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Thank you for this, and how do i resolve variants for the products? See attached, line 407 starts with product variants and i need to know how to match these up with the data that I have already uploaded. Also I dont mind emptying the database and re-uploading all data as ive done this a few times already (I may not need RO CSVI Multireplace)

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Hello Derk, [quote]Due to the poor layout of the payment page (see attachment 1) there are made many mistakes. [/quote]Like any other layout in Joomla, you could also make a template override of this page and style it as you like. [quote]Therefore we like to make use of the Mollie payment page (see attachment 2).[/quote]Sure, that is possible as well. In that case you need to change your form to only have 1 payment option for RO Payments. In your profile you need to select the [b]All available payment methods[/b], set the Redirect to [b]Immediately[/b] and the Extra payment choice to [b]No[/b]. This way, there is no option made on your site and none will be send to Mollie so you get the Mollie screen. However, there is a third option, where the user selects the payment method in your form and is immediately redirected to Mollie, without the intermediate screen. Have a look at the [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show payment options in RSForms!Pro form[/url] documentation. That may be even more what you are looking for.

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Hello, [quote]I'm glad you soon integrate repeatable fields (and later the repeatable subfield of joomla 4). This will give incredible power for beginners to add (en masse) several items :-)[/quote] Yes we know how important it is to have repeatable fields support. You can see it soon coming in RO CSVI release. [quote]I hope someday you will integrate other extensions (especially dpcalendar ! , see easyprofil)[/quote] As of now you are the first user asking for this extension support. If we get more requests for this extension we will consider on this extension support.

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Hello Udi, RO Payments is build in a way that it can be extended. As you can see in the package you downloaded each gateway has their own files. If you model your gateway accordingly, it should be able to function. All these gateways usually work in the same way. I can give you questions to your answers if you buy the product. That is not a problem.

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Hello Michel, All you need to do is enable Apple Pay in your Mollie account. If Mollie detects an Apple device, the option will be shown. If you want to use it as a separate option in the checkout process you can create a new payment option of the type RO Payments and set the paymentmethod to [b]applepay[/b]. The user will be redirected to Mollie for using Apple Pay.

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Hello Teresa, For some reason when i ran the import with your template and your file on my local site, i was not able to see the duplicates with custom fields but in the process of checking i was able to find a bug in code and fixed it. I have applied the patch on your beta.weingut-online.de site. As of now i see single custom field entries in VirtueMart Custom fields page and no duplicates with your site. I did not run the import. Can you run the import and check if the duplicate issue is solved? Let me know when your import is done so i can check further.

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Hello, Yes, you need both the reference fields. The field order_number is to find if there is already an existing order with the same number in database. If not a new order will be created else the existing order will be updated. With email we check if the order is for a valid existing user. Without user_email RO CSVI will not process your order and would show message "Not a valid user with email".

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Hi, I need to import a product csv , with field with multiple values The product have 2 fields: COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 and EXTENSION_DE_GARANTIA_AUTOMOCION [b]Product Backend:[/b] [attachment]cromparts-fields.jpg[/attachment] I have 2 values for COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 and 2 values for EXTENSION_DE_GARANTIA_AUTOMOCION, everyone with price modification... [b]Product Frontend[/b] -> show a select for these fields, when user select one option the prices change [attachment]cromparts-fields1.jpg[/attachment] I follow the instructions to generate a CSV with these fields in https://csvimproved.com/support/import/1120-product-import-with-custom-fields (section CUSTOM FIELDS WITH MULTIPLE VALUES) [b]I create a csv with[/b] with '~' character to separate values [b]Example field in csv file:[/b] COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1~COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 Homologación del vehículo sin la modificación~Homologación del vehículo sin la modificación2222 [attachment]EXPORTACION_SUSPENSION_DEPORTIVA.CSV[/attachment] but when I import the custom field COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 have online one value with all the values [attachment]tercersectormapa4.jpg[/attachment] Can you explain how can create a csv to import these custom fields with its prices ? thanks a lot

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Hallo Dennis, Dank voor de goede wensen. [quote]Echter is er ook de wens om per betaalmethode een andere fee in rekening te brengen.[/quote]Dit is niet mogelijk met RO Payments. Het is een beetje een aparte situatie. Op zich doet RO Payments alleen maar de betaling doorsturen. Nou zijn er componenten waarbij je voor elke betaalmethode een aparte optie kan aanmaken, iedere optie heeft dan z'n eigen instellingen. Bij Eventbooking is er maar 1 plugin mogelijk. Wat je dan zou krijgen is per betaalmethode per provider een plugin. Dat wordt al heel snel een hele stapel plugins. Als ik kijk naar de plugins die geleverd worden bij Eventbooking zie ik overigens niet dat je daar per betaalmethode een bedrag eraan kan hangen. Voor RO Payments gaat dit ook niet komen want dan moet er voor elke betaalprovider, voor elke betaalmethode een veld komen om een bedrag in te voeren, dat is niet te doen. De enige redelijke oplossing is als er in Eventbooking op dezelfde manier wordt omgegaan met betaalmethodes zoals in HikaShop en VirtueMart. Dan is het voor de plugin zelf altijd maar 1 veld. Dat is prima te ondersteunen. Overigens is het nog steeds beter om gewoon geen extra bedrag per betaalmethode te rekenen maar dit in je prijs te verwerken. Let wel, wettelijk mag je niet meer vragen dan de daadwerkelijke kosten van een transactie.

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Hoi Roalnd, ik heb de 'Download ID #' van de pagina 'https://rolandd.com/subscriptions' overgenomen en die in JD iDEAL Gateway ingevoerd. Daarna de update cache geleegd, updates ververst en de update van JD iDEAL Gateway / RO Payments gestart. Ik krijg een foutmelding (zie bijlage screenshot). Zal ik je SFTP gegevens sturen en zo ja, waar naartoe/hoe ?

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Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?

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[quote]Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.[/quote] I made the update to 7.14.0 version and started the import process again. But I still become the same kind of error: [i]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/i]

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@sandstorm871 [quote]Is it easier to have multiple imports as we used to do in VM2 when using the stockable variant plugin?[/quote]Currently a new import with multi variants requires to be done twice, this is because of the settings in the parent needs to be indexed. You could use a single template with the imports but I think for clarity it might be easier to use multiple aptly named templates.

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Hello, Not sure if you used the search but this question has been asked many times ;) We even wrote a dedicated article for this, [url=https://rolandd.com/documentation/ro-csvi/deal-with-different-collations-in-mysql] Deal with different collations in MySQL[/url]. The problem is not your import file but your database. Check the article and see if that helps, we explained step by step how to fix the problem.

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Hello Eddie, Yes, it all makes sense now however I am still pondering about a few things. All these subdomains use a single instance of the site correct? [quote]The additional sub-directory /nl, does not have any effect.[/quote]The URL like [b]4footyfans.com/nl/store/gaming-audio/star-wars-ipad-sleeve[/b] is how Joomla constructs URLs on a multi-language system. How do you get Joomla to generate the subdomain URLs? Are they rewritten using htaccess? Just me trying to get an idea of how the structure of the site is setup :)

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Hello Eddie, What you are seeing is correct. The Awo Coupon addon is no longer being developed. There are 2 options: [list=1] [*]Uninstall the Awo Coupon addon if you are not using it [*]Go to System -> Global Configuration -> RO CSVI. Here you can set the [b]Check addon install[/b] to No and save the change. [/list] Finally you may want to clear the cache to get rid of the message. You can do that by: [list=1] [*]Go to System -> Clear Cache [*]Select [b]Administrator[/b] [*]Select [b]com_csvi[/b] [*]Click on Delete [/list]

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Hello, [quote]My problem is that I know how to run a template with a bash script, but I think this algorithm will have some logic that I don't know how to do in bash and that I would like to do in PHP instead. Is it possible to run templates in a PHP script?[/quote] You cannot run template directly using PHP Script. You can create a template as a [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Frontend import/export template[/url] and call this URL using Curl using PHP script.

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Hey David, Ok, so I checked the debug log and CSV file and was a little dumbfounded as to why it wasn't processing the custom fields for all. Then I spotted it, there is a typo in the custom_value field. [quote]customfieldsforall~customfieldsforall~customfieldsforall~customfieldsforall~customfieldsforall~customfieldsforall~~customfieldsforall[/quote] Notice the duplicate ~ before the last customfieldsforall value. That should be a single ~ and after that your import should be good to go.

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Hi Tharuna, even this trial was not good. Anyway, I think I will try to delete the whole database and subdomain (luckily it is a test subdomain), as soon as I have time. I need a little hint about the new field I need to add for the current order element (mere enumeration of products in the same order, if you remember). You told me to create an override of orderadvanced.php. But I cannot find the section, in original override.php file, where the single order is processed. I mean, in this file a lot of fields are mentioned (all the shipping ones for example), but I can't find the single product of an order. No order_item_sku, no "for" cycle about products in an order. I find just: // Add an orderline $this->addExportContent($this->exportclass->Orderline()); followed by a "for" cycle about fields in the template, with relative sql queries, as well as all the filters set in backend (date start, date range, sku products and so on). Can you help me understanding which file shall I find to get this part, so that I can add my custom code? I am not sure override of orderadvanced.php can help me. Thank you

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Hello, The support of the XLS/XLSX format has been an issue of licensing in the past. Apart from that, we have to see if the issue of memory involves the export as well. For Import an XLS file must be read into memory completely, which can be an issue. [quote]They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up.[/quote]That is a matter of configuration though. You need to use the correct delimiters as specified on the users computer. By setting the option [b]Excel CSV[/b] and giving the export filename the .xls extension will open the file directly in Excel. This way users don't have to use the import from file option in Excel. Have you tried that? I will have another look at what is available as well but no promises at this point :)

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Hello, This is not something we can control as it is not our software. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial perhaps that helps. Using comma is perfectly fine as long as you use field delimiter " to surround the data. So this is a valid CSV: "a,b,c","d,e,f"

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I have checked with created two rules after created rules i got result for file_url my results is 5.jpg|1.jpg|2.jpg|3.jpg|6.jpg now i want separator by tab in place of | please give me solution. to remove | and and above five images in in different tabs because right now it is in single tab file_url so please give me solution

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Good morning Fabrizio, [quote]but when i import the subcategories appear like a single categories,[/quote]Change the related_categories to the field called [b]combine[/b] and give your own name in the Your field field. Edit your rule as well to include the new name. You can check the [url=https://csvimproved.com/support/import/1067-combine-plugin]Combine plugin[/url] document for more detailed information.

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Hallo Nico, Ik heb contact gehad met Nicolas van HikaShop en die verwijs mij naar deze post op het [url=https://www.hikashop.com/forum/payment-methods/896791-pay-with-points-don-t-work/303262.html]HikaShop forum[/url]. Volgens hem moet de [b]modifyOrder[/b] functie gebruikt worden en die gebruikt RO Payments ook, in dat geval is er niets wat aan de RO Payments plugin aangepast moet worden. Dit was zijn antwoord: [quote]Regarding the payment plugin, as long as you use the modifyOrder function call to change the order status, you should be fine regarding the points system ADDING points to the customer after the purchase (as reward points for the payment). In that case though, it's the user points plugin which needs to be configured.[/quote] Het schermprint in het topic bij HikaShop is ook van de User Points Betaal Plugin niet voor het beheren van de user points. Dus er worden denk ik wat zaken door elkaar gehaald.

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Hello Stan, That it doesn't work out of the box is a pity for sure. The single load worked fine for me, so I wasn't thinking it would be a problem for the stepped import. The issue has been identified as an incorrect CSV file, please try the patch and let me know. @buiak, you should set the import to the stepped import as your host doesn't allow the LOCAL INFILE command.

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Hello, I do apologize for my comment. My frustration got the best of me. No worries, all good. [b]Thank you![/b] Can you tell me if based on my data if you feel that J2Store vs. Virtuemart is not a good choice for this volume of data? The feeling I have is that you were just bitten by Murphy's Law, whatever could go wrong did go wrong in the worst possible order. It may prove worthwhile to just setup an empty site, with just Joomla + J2Store + CSVI and run your import and see how that goes. This will give you a good idea of what happens on a clean site. [b]OK[/b] Looking towards the future, the 1 million dollar question is, are you constantly inserting (not updating) 12,000 new products. If they are inserted in the middle of the tree, you will run into the delay. If they are added at the end, it won't be an issue. That is really looking into a glass ball. Updating records isn't an issue since we don't need to create the entry in the tree. [b]The data is being managed on a different inventory server with no website interface. This is to give a website for their product catalog. At this point they have only set up a full export of products to be imported. They are working on modified dates, etc, but to keep it going that is how it currently is.[/b] If I were to use VM, does it utilize the assets table the same way or is VM more contained within its own tables since it isn't using the Articles as the front end display? VM doesn't use the asset table, this is just a by-product if you will from J2Store using Joomla articles. VM is only using it's own tables. [b]That's what I thought.[/b] I wanted my client to only have to do 1 import step, not multiple. By now, I am not fully clear anymore on what steps/imports had to be run. If there are multiple steps you could still make it easy for the client to run a cron job to run the imports needed based on whatever file the client has put on the server. [b]Yes, trying to make it as easy as possible.[/b] I understand the desire to do everyting in a single import but it is also impossible to enter product, category and manufacturer info into a single view in J2Store/VirtueMart. They are different data types. That is something to keep in mind. If the basics are all set most of the time you can do with a single import. [b]These items aren't changing very much if at all, then a manual addition can be done. They would have to add it to the current inventory manually as well..[/b] I guess the first decision to take is whether you want to continue with J2Store or switch to VM. [b]I'd hate to start all over. A lot of time has gone into this (at least from the troubleshooting. I guess it's worth looking at by now, but I thought I was close to being done.[/b]

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Hello Ralf, [quote]I have set up my first templates and it's been working ok so far. Just one question/request: I find it rather tedious to add fields one by one, i.e. having to check all of the checkboxes manually. There is a button "Unselect all". Is there a way to "Select all", or could you add such a button, please?[/quote] You are not the first to ask for this feature :). The Select all button is not added on purpose. It is easy to select all the fields even the fields which are not needed for import or export and add them to template. I guess you don't all of the fields in template fields for your import or export? [quote]And a remark: I found it is possible to add the same field several times. Maybe you could do something to stop that from happening. [/quote] Not sure if you are using export or import, but for export it is possible that users need to export a value multiple times may be with different column headers and so fields can be added multiple times. For import you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields so you can avoid duplicates.

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OK, after more searching, I'm feeling both enlightened and confused. I uncovered the tutorial on price updating (product_price_new). I'll give that a try. Regarding the shopper group name, you mention I can't use the asterisk. But numerous forum posts and tutorials say that is the character to use for all shopper groups, which is what I want. But when I use that for my pricing import, the child product pricing does not display. One concept I'm trying to achieve is to manage one single csv file for every manufacturer's products on the site. My expectation was to have one row for each product that would have fields for every aspect of that product in the store, and I would import that one file every time I had product changes or additions. I see now that certain pricing scenarios require a separate import file/process, and product or price updates require extra fields than product additions. So my goal has shifted to trying to set up a single file to manage the products, and remove certain columns before importing either products or pricing tiers. What I'd like to avoid is removing products prior to importing that aren't being updated, and not have duplicate information introduced as a result. Would you you happen to have a tutorial on "store management" techniques when it comes to achieving some sort of efficiency of csv file management? Would XML be a better choice than CSV for these issues?

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Hello, [quote]I need the same results but with only the "Edgertronic Camera" in the Order Product. I'm attaching the "successful" export.[/quote]So, let me clear something up. Are you saying you want the multiple order products on a single line? If so, the export can't do that because it exports the data on a row by row basis, the same way it is stored. CSVI can't transpose the data. If you just want to export the Edgertronic Camera, in the order export template you can filter the products on [b]edge[/b] and you get 2 options, you will need to choose the option [b]camera_1_5_7[/b] as this contains the product options. So it is product ID 241 as shown in the screenshot.

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Hi Tharuna, I can not send you this info because we have signed a NDA with our customer. This is a confidential information. Do you have another way to see the issue? Regards, Leo.

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Hello Ralf, Regarding timeouts, did you read our [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeouts[/url] document? This explains in detail how the concept works. With a 15 second wait, you only have 15 seconds left to import. So that is basically too high. With the correct settings as laid out in the document, you should not need the htaccess change. As you said, you are on shared hosting, this is the main reason why long processes are generally limited. Hosting providers don't want you to bring down the server for the others on the same server :) Give the document a read and play with the settings to see what works for you. Thank you for your feedback on what can be set on SiteGround servers.

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Hello Davide, Now I understand what you try to do but what you want is part of a string that is most likely already converted earlier. I do not see any possibility to do that with the current rules in RO CSVI. These are not separate values but they are part of a long textual string. The only solution I see is to do some kind of custom coding to get these values in 2 separate columns.

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Hi Roland, Perhaps it is a setting or I am doing something wrong. What I did is import new products, sku, category name, description, etc for default language English. Now I trying to load translations for these new products. So a new import template, default language Dutch, with SKU, category name translated, description field translated. What now happens, it somehow overrides the English default category name. I am lost! Or can I not import category translation at the same time as translating other product related fields, like description? PS I did a small hack as you recommend to replace | with a { to avoid problems with multiple uses of | sign But that This is my input file: A20101S^Audi[A4 (B8) Avant | 2008-2015{- Alle producten[reistassensets^Audi A4 (B8) Avant 2008- reistassenset^(3x trolleytas + 3x reistas)^Audi A4 ........ A20201S^Audi[A4 (B6) Avant | 2001-2004{Audi[A4 (B7) Avant | 2004-2008{- Alle producten[reistassensets^Audi A4 (B6 & B7) Avant 2001-2008 reistassenset^(3x trolleytas + 3x reistas)^Audi A4......

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Hello Laura, [quote]I COULD give you the 'list' of the tags that I would WANT to be removed, as I know the exact paths for those tags. [/quote] If you know the tags then you can create a CSV file with alias, path and tag_delete field set to Y and use [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tags import[/url] to remove these tags. By doing this import the relation between the deleted tag and the article is also removed. You can then add the new tag to the articles using Joomla content import. [quote]THEN I can give or include another field for the tags to be ADDED. [/quote] You can add new tags to the same CSV file in the above import without setting any value to tag_delete field. RO CSVI will add these new tags. [quote]I just can't have all of the tags removed, since some tags are being modified locally in joomla. [/quote] You don't have to remove all tags. Just add the tags to be removed and tags to be added in same import file. You can manage your tags using Joomla tags import template. You need to do two import here, one is for managing your tags and the other is Joomla content import as you are doing now to link the tags to your articles.

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Oh my friend youll be surprised of the possibilities your component offers :laugh: I guess youll be shocked to know we use CSVI for our accountancy, and does the job. Aswell as for our transport company and warehouse orders, but I guess these last 2 are more common. Sadly there is not a single report component for VM, just one added in 2009 so... But yeah I know reports is something different ;)

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Hello Didier, [quote]Source file of template is set to “Load from your computer”[/quote] The error you are seeing is because there is no file to import. In backend, you select the file using Choose file option before doing the import and so it works. But with frontend import you need to set the file in the template to be imported. To do that on Source tab select [url=https://rolandd.com/documentation/ro-csvi/source-load-from-server]Load from server option[/url] and set the path of the file in there. Your frontend import will read the file from the given path.

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We have a client who, for various reasons, needs two copies of their website (or more specifically their J2Store): one local version which runs on a computer in their physical store, and one live version which can be accessed over the internet. New products will only be added to the local version, but both versions should be able to independently process sales. The synchronization should happen automatically. I think the synchronization problem splits into two subproblems: 1) Transfer new products: how do we transfer the new products from the local site to the live site, preferably without altering the state of any other product? 2) Synchronizing sales and inventory: how can we make sure that both websites have accurate records of sale and consistent inventories? I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click). Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?

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Hello Petra, I like that and agree, the matter is complicated :) [quote]I switched the settings now as suggested by you but then again I get this 500 error.[/quote]This error means that CSVI is killed, nothing can be written to the CSVI log anymore. The server log should have the real error. Can you check with your host what the real error is? Perhaps you are hitting a limit on the server as CSVI needs to request a lot of prices. You could check that my using the product SKU filter to only export a single SKU and see if that works.

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Hello, [quote]The RO CSVI tool is great[/quote] Thank you for the kind words. [quote]Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match.[/quote]That is not possible I am afraid. Joomla articles require at least an ID or the alias and category path/id because in Joomla articles are only unique based on these 2 criteria. The only option we have is to set [b]Overwrite existing data[/b] to No. This means that any existing article will not be overwritten and any new ones will be created. Perhaps that is enough in your case?

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[quote]Ok, but sometimes the customer have his own adress and an other adresse for the delivery. So there is two adresses. One for the billing and another one for the shipping. So I would like to export them together.[/quote]You can export them on 2 separate lines but not on a single line. You will need to add the address_type field to your export to do that. [quote]I mean, it must be possible[/quote]Anything is possible if you code it. [quote]Is it possible to add the shipping fields in the Order Export template ? [/quote]No it's not unless you code it. The order export only exports one or the other per line or both if you add the address_type field.

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Half of all my tables are in utf8_unicode_ci, the other half in utf8_general_ci. I don't know the reason, perhaps changed after using upgrade wizard! There is as far as I know one reason to use unicode: we use German as well and Unicode collation sorts "ß" like "ss" where as _general_ci sorts them as single characters. Do you for see any languages issues? Should I change all table back to utf8_general_ci?

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Hello Álvaro, It is expected that only AZUL is stored because your file has the wrong format. Look at the [url=http://www.csvimproved.com/es/support/questions-and-answers/778-custom-fields-import-and-export]Custom fields import and export tutorial[/url] At the end is a section called [b]MULTIPLE CUSTOM VALUES[/quote] which explains how to import multiple values for a single field. Perhaps it is good to read it from the start.

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Hello Mike, Once you update the available fields, the custom shopper fields are available for order export as well. So you can export item 1 through 7. The total order value I am not sure what you mean by that. If that is the total amount a customer ever ordered, that is not possible, CSVI doesn't aggregate such data. If it is the total value of a single order then you can do that with the order_total field.

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Hello Laura, [quote]If I did and the article id already existed, would it be able to update the 'custom fields'? [/quote] Yes you can update the custom fields for existing articles. You can either provide article id or title/alias and catid/category_path fields in your import. With these fields RO CSVI will check if there is any matching article and update the custom fields else a new article will be created with custom fields.

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Hello, You can use [b]skip[/b] template field on the images on import so image is ignored. To do that 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url(field for images) add Skip template field. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. Let me know if this helps.

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Hi Tharuna Using 7.1.0 now and have changed import to a single line. This seems to work ok but does remain in the running processes area. I have attached the log for the import as well as a screen shot of last nights log and running processes. Our setup is that we run a cron import at 8pm and then a product export at 10pm As this is a daily excercise i am concerned that the running processes will keep building and adversely affect server performance. I am also unsure why the export shows with two entries on the log? Kind regards Tim [attachment]croninfo.docx[/attachment] [attachment]com_csvi.log.171.zip[/attachment]

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Ok, I'll hang back trying to push through my joomla upgrade. I resaved the template and received the error posted above in my edit. I only have a single language in my store, i have unistalled the others as i do not require them, thus the only option is for en-gb to be selected. I have just resaved again and still its is looking for the 'jos_virtuemart_products_sq_al' table to delete from? Thank you Donna

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Hello Suzanne, Yes, you will need 2 imports but you can use 1 file. Simply add all the fields you need to one file, for each import template add all the fields you have in your file and set the ones that are not needed to skip. CSVI will then ignore the irrelevant fields but allows you to use a single file. Finally, in your templates the option "Use file for configuration" should be set to No :)

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Hello, The cause of the issue is that you have redefined the categories and there is no longer a single root category. In Hikashop not only the product categories are categories but also the manufacturers for example. So CSVI is looking at the original root category and in your case that happens to be the Fine Coins. So I have to see how to recognize these product categories and I think the only solution here is that you have to define in CSV Improved which categories are your root categories. There is I think no other way to distinct these but I need to take a closer look first. I will get back to you on this.

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Thanks Roland, Just tested, and we are almost there i think :) I noted that the blank space is not there anymore. However, if you go to the parent product, you don't see the 'Select' option in the dropdown, but you get a preselection of the first child product which is not correct. No child product should be preselected, but a 'Select' option should be shown. Wrong Display (CVSI Import) : http://www.qttest.eu/cars/acura/acura-integra/acura-integra-mk2-da5-da9-db1-db2/acura-honda-integra-da6-single-cam-rr-eye-89-93-k-sport-coilover-suspension-detail Correct Display (Manual Creation OR CSVI+Save): http://www.qttest.eu/cars/acura/acura-integra/acura-integra-mk3-db6-db9-dc1-dc2-dc4/acura-honda-integra-dc2-single-cam-rr-fork-93-01-k-sport-coilover-suspension-detail Pls notice that after CSVI import you can correct the display of the product by clicking SAVE in the product edit screen of VM3. It seems that VM3 is correcting/saving smth in the database which corrects the display :) Rgrds, Chris

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When exporting products which are assigned to multiple categories, the field "product_url" does not use the canonical category, and this creates problems in our case. More specifically... we assign a product to multiple categories, in order to make the product available ("visible") to the custom filters component. But only the canonical category link is actually functional. So we need to be able to use the canonical category for the product URL to be exported in the CSV. Thanks RO CSVi 7.14.0

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Hello Tharuna, Thank you for your effort in writing your long reply. However, I cannot see an answer to my question, which was: "..why Tharuna did *not*, in her CSV, use that type [HEADING] for the menu items that do not have an article attached...". The reason why I asked that question is that in reply #4 of this ticket I sent you a .CSV of 20 records (Short list of expanded menu items with spaces for test.csv), some of which were of type COMPONENT and some HEADING, but in the version of that file that you sent back to me, you had replaced all types HEADING by COMPONENT. I had explained why I used the type HEADING instead of COMPONENT (using COMPONENT causes the problems that I described in point b) of reply #6). In fact your query example [quote]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/quote] adds further evidence that the type should *not* be COMPONENT but HEADING, because then RO CSVI would not have created an incorrect new entry in the database and no error would have been generated. So, in summary on the question of type=HEADING?, I still have not heard of a usable alternative type to represent those menu items correctly on import. If there is type [b]other[/b] than HEADING that should be used, please let me know. More generally – and this is a comment for Roland - your description of how RO CSVI works worries me, because it means that two menu items will be created in Joomla with the *same alias at the same menu item level* (as your screenshot of the menu structure after import also shows). If it is important that no duplicate aliases appear at the same level, this would be a problem… If there are *no* practical consequences from having duplicate aliases at the same level, then error messages related to the existence of duplicates can imo be ignored. If, on the other hand, there *are* practical consequences, it suggests that the three fields used by RO CSVI for duplicate checking are inadequate and that ALIAS needs to be included, too. In that case, the user would need to make sure that, if a menu item appears as both of type COMPONENT and HEADING at the same level, different aliases are specified for those two menu items in the .CSV. Thanks and regards, Carl

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Hello Laura, What I am sort of dumbfounded on is that you cannot even connect with the same credentials that are used by Joomla. RO CSVI is not doing anything different than Joomal itself. We request the database connection from Joomla passing in the credentials. [quote]Error: Could not connect to MySQL server.[/quote]Is there anything in the database logs? [quote]I AM able to query my data using an sql tool that I have installed on the joomla server...[/quote]That is because this is using the same database connection as Joomla. Some wild idea, what if you enter the port number instead of leaving it blank for the default value, does that make any difference? Let me know how that goes.

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]Im having a lots of problems to relate the Translation language to an Independent menu, with an association to the primary language.[/quote] Are you doing a Joomla menu import? Which fields are you trying to import? Can you post us your import file and debug log to check? Check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the import debug log.

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Hello Laura, [quote]I can't figure out what else could be going wrong with the connection. I'm going to try to install the site 'locally' and see if that adjusts anything, maybe the way we have something setup is preventing the connection from working.[/quote] Yes, that is a good idea. [quote]If you are able to do something so if we want to connect to the 'same database' as an option, let me know I can test it out for you.[/quote] We have this feature ready and is attached as a patch file. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. Clean your browser cache as the patch includes Javascript changes. 2. In your import template on Source tab, select option for Load from database. 3. In the drop down which appears below select Connection type as Use Joomla connection. That is because you want to use local database. 4. In the next drop down select a table from where data is to be imported. 5. Save the template. 6. Run the import. 7. For import from External database you should use Connection type as Use Remote connection and a form will appear as it is now in RO CSVI. Let me know how your testing goes.

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Hello, [quote]It seems that it is required to add new products to virtemart only with different csvi-templates, is this correct?[/quote]Generally, you should have enough fields for a single import, no need for multiple templates. It also depends on the structure of your import file and what you need imported. [quote]All these fields like "products_price" are missing in my "Product", i have only "product_gtin", "product_in_stock" ... - whats wrong?[/quote]You're system it not up-to-date, there is the documentation [url=http://www.csvimproved.com/de/support/questions-and-answers/1098-missing-fields-in-csvi]Missing fields in CSVI[/url]. Follow that and you should be good to go.

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Hello, Menu import should create two child items "Siena" and "Florence" under one parent "Europe/Italy/Tuscany/". When i ran import with a test file with your path, the menu is created correct. See attached screenshot. Can you send us your import debug log and import file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hi Roland, i started all over again with a clean install of joomla and virtuemart. Downloaded and installed the latest CSVI extension 7.6.1 but again i have te same error: Column count doesn't match value count at row 271 I used: 300 lines, load type: single When i process 1000 lines i get error: Column count doesn't match value count at row 971 Thats exactly the same as we had before

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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Hello, You don't have to delete the products. There are two options here, one is that when doing import RO CSVI will automatically delete the existing custom field you are importing in the database for a product and insert new one. There is no setting needed for this and it is part of import. Other option is that, if you want to remove all the custom field related to a product, in your import template on [b]Options[/b] tab set [b]Delete custom fields relation[/b] to Yes and run the import. Click on Advanced button if you don't see this option. The latter will remove all the custom fields for a product and the former will delete only the custom field imported. Let me know if it helps.

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Hello, tried to import product prices and categories with the following error: No files found to process in folder When leaving the file name blanc by using a single file in import folder, the import process is working, however the product price is not updated. When using "Load from server" instead FTP server it works. Product import and product in stock import working fine from FTP server! Kind regards, Teresa Joomla 3.7.3. VM 3.2.2 CSVI 7.2.3

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Hello Tim, I believe Tharuna is pointing in the right direction and that it is related to the SEF URLs. This error message is not one that is created by Joomla or CSVI. Assuming you have CSVI 7.1.0 installed, you can also try to update the SEF URLs from the maintenance menu, and see if that works. The export should then take the URLs from the SEF Cache rather than calling the server for every single URL and thus lowering the demand for resources.

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Hello, [quote]Is it possible somehow to remove the category_path values for the childe when importing?[/quote] With RO CSVI you cannot skip only for child products, it would be the entire column or none to skip. But to get what you are looking for you need to do two different imports with same file, one is for importing only parent and other is only for child with variations in category_path field. 1. When you to import parent, you can create a [url=https://rolandd.com/documentation/ro-csvi/skip-rule-plugin]Skip rule[/url] to skip all the child product rows with value parent_product_sku not empty. You need to use a regular expression here to check this condition. I am not sure how the regex would be but i am just giving a possible way. By doing this import all the parent products will be imported with category_path field. 2. Next is to import child product, in this import you can set category_path to Skip column so category_path field is not used. Both parent and child products will be imported. Parent product category will not be affected with this second import. Let me know if this helps.

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Hello, [quote]the old address is : /home/instockspares/public_html/tmp I could create a new tmp folder at location : /home/servomot/public_html//tmp but how to direct the CSVI to look for the folder at new location. ?[/quote] You need to check your Joomla configuration.php file, you seem to have old location for tmp folder in there. [quote]Also is there any other check that we must do in order to validate the CSVI insallation at New locaiton.[/quote] There is no specific validations but you can check if the domain name is changed to new site in RO CSVI Dashboard page and clicking on Options button. You can click on Verify Database button in CSVI About page which will fix any database conflicts with CSVI tables.

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Hello, Did you do any previous import by setting Create product name setting to Yes on Image tab? From what i see is that there are no duplicate images with your current media product import template. The images you have for product 10000B as 10000B_1 and 10000B_2 have been from some other import. I tried doing import thrice on your site and there are no duplicates. You can clean up the product media relation to remove the images assigned to product and try the import again. To do that, go to RO CSVI Maintenance page, select VirtueMart in first dropdown and in second dropdown select Remove product media link and click Continue. This will remove images linked for all products. You can then run the import and check. Let me know on how it goes.

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Hello, I already followed the tutorial: https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8 I think I found the problem. I no longer used freeOffice but only the text editor. I left a file well recognized by CSVI and I make variations in the header of the file (which is normally skipped!) I notice that if I add a special character "(", "" "... behind the first term, this is a problem for CSVI example site, => ok site , => nok site(, => nok

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Hi Roland, That is exactly what I did. The CSV file I attached previously was the csv export file. I set up the import based on this file, so I had expected it to work, but sadly not. I do not need to import the "custom-price" or "custom_param" fields for my purposes, but I have included them because they were recommended (though I did also try to export/import without them and got the same error messages). I have re-installed the CSVi Pro again as suggested to reset the component back to its default install, but I still get the same error messages. I have attached 4 screenshots for your review, the first 2 are the error messages that I am getting, and screenshots 3 & 4 are the field lists for the import and the export field listings. I have also attached again the single product export file that I am using as my template for the importing of the products. If I were to import the product data without the custom field data, all works fine, but then I would have to manually import the custom field data, but as we will have around 400+ products to import this is not practical. For the custom fields, when I manually added the product listed in the spreadsheet, there was a single entry created in the "#__virtuemart_products" and an associated entry in the "#__virtuemart_products_en_gb" tables. I also added a single custom field for the product "size" which generated a single entry in the "#__virtuemart_customs" to add the custom field title and field type (e.g. "S"), and the product has 6 custom field paramenters recorded in the "#__virtuemart_product_customfields" table (1 row for each of the sizes listed in the "custom_value" column in the spreadsheet. What I am looking to achieve is for the product data to be imported into the "#__virtuemart_products" and the associated "#__virtuemart_products_en_gb" tables, and the applicable entries in the "#__virtuemart_product_customfields" table 9no need for an entry in the "#__virtuemart_customs" table, as there are no new custom fields to be added). In addition to the other files mentioned, I have also included the log file that I generated this morning after my latest attempt to resolve this issue, but I am really at a loss as I have followed the instructions in the documentation that you referred to, but either I am not understanding something in the documentation, or the documentation needs updating to reflect the changes to the latest version (you can see from the screenshots that I am using CSVi 6.1.2). Please can you help or point me in the right direction as I am under heavy duty preassure to get this project completed before the end of this week, as the client has been waiting for weeks now for this to be resolved. Thank you. Regards John

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Hi, Importing users from front-end does not work, works perfectly from back-end. Menu item Import front-end generates error message: File source is not set for the template. Please edit the template and set the source from Source tab Same for Log file: File source not specified in templates Source file of template is set to “Load from your computer” Using RO CSVI 7.14.0 Don’t see what I can be doing wrong. Thanks Didier.

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Hi, I'm testing the CSVI Virtuemart Product template and seems to find an issue with the product_desc field. To illustrate the issue, consider a simple VM Product Template with 3 fields: 1. product_name 2. product_desc 3. product_price The product description is a html code input via TinyMCE editor. The problem seems to appear when the product description has multiple lines, e.g., multiple paragraphs ( tag). See attached screenshot table of 5 sample products. This is the csv file exported from CSVI. Here, all products have single-line product_desc, whereas product 4 has a multi-line description: descr_1st-line descr_2nd-line descr_3rd-line It seems to mess up the table structure. Maybe I miss something or need to do some configuration to allow more robust handling? Could you please help. Thank you.

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Hellom If you want to manage multiple prices you will need to use the Prices import and export. The Product import/export only deals with single prices. You can use the same fields as now except the product_name, that field is not available in the product prices import/export. So in your template change the type Prices and in your template fields the product_name needs to be removed. After that you can run your export again. Let us know how it goes.

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[quote]there is nothing in log [/quote]There must be, servers don't kill programs and not write to the log why the process was killed. Unless you have a really bad server setup. Go to Settings in CSVI and check if your domain name ends with a slash there. If it is, remove the trailing slash and you should have one slash left. If the domain name doesn't have a slash there, you can create a replacement rule to replace the double slash with a single slash.

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Hello, I had a look at the URL again and since the URL is able to download the CSV file, CSVI should be able to process this file. If you are not on CSVI 7.4.1 version, try the following steps in your import. 1. The first issue with the URL is HTML characters, keeping '&' in the URL says the URL has been permanently moved and so CSVI is not able to read the URL correct. You need to change & to html entity in your URL and save it in Load from URL field. So your URL now be [code type="markup"]https://docs.google.com/spreadsheets/d/e/2PACX-1vQDPwGkysPHQeRXIQ3pqrOhDd7e4XgtGAedeNOnndu52S0-ojA4r9LYKqlAnTyjHJ4G7e6O2ZwJbb7f/pub?gid=0&single=true&output=csv[/code] 2. On file tab, set Use file for extension to be CSV so you are forcing the extension to be CSV. 3. On the same file tab set Use file for configuration to No. This way you are telling CSVI to read template fields as CSVI cannot recognise the field names in your file. 4. Add template fields to your template and run the import. Let me know if it works.

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I have the same issue, even if process just 1 line (single) - See attached file If process only suppliers it works in a few seconds - See attached file Maybe i am wrong but it seems that change to for e.g. 10 not results in processing 10, but still 1000 - See attached file My Joomla version is 3.4.5 Maybe helpfull i checked my table, its filled partially - see screenshot last rows Filled with 161010 records - MyISAM - utf8_general_ci 35,8 MiB

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During setup and testing of RO Payment (actually its predecessor JD-Ideal) i created all 6 possible emails to verify and follow the payment process. It's now time to switch some of these off. While trying to delete these emails I get the error message shown below. The email is not deleted. Have I done something wrong or did I hit a bug? Thanks, André [u]Error msg.:[/u] An error has occurred. 0 Call to undefined method JdidealgatewayModelJdidealgateway::delete()

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Hello, [quote]But your 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) are in the same cell. Can I split them into row2~row5 (C2, C3, C4, C5)?[/quote] I guess you mean columns and not rows. As of now only JSON string is supported for repeatable custom field in import by RO CSVI. You need to have the values as given in my example. As I said earlier we will be improving repeatable custom fields import in our future release.

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Hello, [quote]I tried it with what you recommend, but then it screws up the images and removing the image name.[/quote] Can you send the import debug log to check? I would need that so i can tell you on what has gone wrong with your images. [quote]Is there a way to hire one of you to get it done?[/quote] I think this is not necessary. Let me try to help you again. Send me the debug log and your import template XML file. I have your import file. I will run the import here and see what is going wrong. To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hello, [quote]But to expand on your point. You advise me to remove everything after the first | character and then have a rule to remove the Choose color from the remaining string? So I did this: \|.*$ To get everything after the first | character. Now this single rule does not work, I get a blank column in my CSV file. Do you know why this happens?[/quote] You regex is not working because of missing delimiters, try setting the regex as [code type="markup"]/\|.*$/[/code] and it should work. [quote]I then do a simple text replace tool where I select "Choose color" and let that replace it with nothing, like you said. This should get it to work as i'd like but it does not unfortunately. But this is probably due to the fact that the first regex rule gives back a blank column.[/quote] Thats correct, the second replace rule is not working because of your regex in first rule. Try setting regex as i said and this rule will also work.

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Hello, [quote]Attach file test.csv and file log (com_csvi.log.92.zip) The problem is in the field "Un regalo per sempre" I have to create 2 strings for the same field see attachment screen-string.jpg[/quote] Since you are importing multiple values for a single string custom field you need to use custom_title and custom_value in your import file instead of having your custom field as an individual column. This is explained in the document i linked in my previous post. So example of your custom field import for string field Un regalo per sempre will be like [code type="markup"]product_sku;custom_title;custom_value 12345r;Un regalo per sempre~Un regalo per sempre;Cresima~Battesimo[/code] [quote]I set up Italian and exports only 132 products. I enclose log n.94[/quote] In your export template settings on Fields tab, you have set few number of Group by fields. Remove them and run the export.

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Hello, Your license is absolutely valid for RO Payments as well. There was an unforeseen issue with the downloads. Apologies for the inconvenience but the move to a new domain and a rename of the extension was more troublesome than expected. You should be able to update the extension now from Joomla, after entering your new download key. The plugins you will have to do manually I am afraid for now. All downloads are available from the site as well now. Let me know if it works out.

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I have a file i am exporting (standard Joomla categories) and randomly some of the field content splits to the next field I am using the standard template supplied So a title filed name could be ABC - However on export i get A in the title field, and BC in the next field (which in this case is access) in all there are only 650 lines CSVI Pro 7.2.3 Could you please direct me to a solution I may not have found in the tutorial and or forum Many thanks Ps both html with various dots, dashes and commas get split, and three words without any commas, dashes and tings - this refers the each single field

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Hi Tharuna, Yes thanks. I have created a template from this now which is an import template. Is this correct? I have tried to import this using a subset of my content. I thought I would do a single category to prevent time outs etc. I have gone through process, fields detected all ok and columns all look fine however I get this message on every line. The category alreadsy exists in com_content. You are missing the required field(s): - projectid or projecttitle Obviously, this is a pretty clear message however my question is - Which field or fields in K2 would be mapped to these projectid or projecttitle F2C fields? Regards, Dave

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Hello, [quote]I want to use CSVI so that members, without logging in, can add several items from a spreadsheet and send me a file, to avoid a difficult entry via the front-end How to have a simple input for the user (example separation by a special character "#" whatever the type of custom field: select, box, radio button ... CSVI recognizing the custom field to generate the right code![/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#introduction]Joomla import and export tabs[/url] in the document and in [b]Further reading[/b] section on how to import and export custom field with Joomla articles. [quote]Ah it's a repeatable field! But later I will probably replace it with a child custom field (Joomla 4 version) Can I have the documentation to do something simple for the novice member?[/quote] As of now we do not have support for exporting Joomla repeatable custom fields in a simpler way. The format you have pasted is how it is stored in database and that is what is exported. We are having this feature in our todo list and will be including it in our future version.

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Hi Roland [quote]The problem I think is with your SKU, this is not unique. It looks like your SKU is messed up as it looks like 1,00E+13 and this SKU appears more often in your CSV file. If you use long numbers as SKU, it is better to add a single quote before it in your spreadsheet program, so it will treat it as text and not as a number. [/quote] That´s right. I changed the product_sku format and now all the products display correctly. Thanks Best regards

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Hello, So as promised I would look into this. What I found is that we are hiding the price for single fields but not multiple fields. That apparently is a clear oversight. Attached is a file that fixes this. [list=1] [*]Unzip the zipfile and you will get a file called [b]rsfpjdideal.php[/b] [*]Login to your website [*]Go to the folder [b]plugins/system/rsfpjdideal[/b] [*]Copy the file into this folder [*]Reload the form [*]The empty price should be gone [/list] Let me know how it goes.

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Hello, So I tried to import the image and I get this error: [code type="markup"]SSL certificate problem: unable to get local issuer certificate[/code] Checking the website where the images come from, their SSL setup is broken as you can see here: https://www.sslshopper.com/ssl-checker.html#hostname=https://static.adveopartner.eu/ In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image. After using that I was able to import the image.

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Hello Tharuna, thanks for the reply. [quote]To Skip fields, you can use RO CSVI Skip template field which will skip the import of that custom field for all the products inspite of having a value or not.[/quote] You're right, that doesn't work for me. The override sounds good, however my skills... ;-) Please, can you help me with this? Even if it causes costs ... This check should only affect self-created fields. Another exception would be the related products and related categories. Kind regards, Teresa

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Hello Carmen, We need to find what is causing this 500 error for you. To do that take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal server error[/url] document and check the Known causes explained in the document. If your case does not fall in any of those conditions and if you still have the error, check your server error logs. You will find the exact error in there. Post the error so we can help you.

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Hello, [quote]Why are most of the items doubled in the export but not in the invoices? [/quote]Actually they are not double. A duplicate means that every single field is exactly the same but if you look deeper into the data you may notice that not all fields are actually the same. One of the reasons is that VirtueMart stores the billing and shipping address separate. You can check the [url=https://www.csvimproved.com/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields]Use of group and sort by fields[/url] document on how to manage the duplicates. One other way is, if you do not care about the addresses is to set the [b]Order address type[/b] option to Billing address.

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Hi, I need to export all orders from a Virtuemart 3 site but instead of a separate row for each SKU the user has purchased (which works brilliantly and was exactly what thev EU, ROW, CA and AU/NZ distribution centres needed) for the US one they require a single csv row per user with all the SKUs one by one at the end. Can CSVi be configured to output like that? I've attached a CSV file example to show what they've requested. Thanks, Craig

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Hello Nicola, [quote]Could you please give me an answer in few days?[/quote] We need to see how this can be implemented. Will update here when the patch is ready. [quote]If you'll not implement this kind of export i'll need to write some code to get this done :( We need it to export the catalogue to Facebook for adv[/quote] You can write your custom code and set it as an [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override for your export[/url].

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Hello Laura, Thank you for the info. Actually I never work with views because such features are not always available on hosting providers, so I have resorted to the most basic of things :( In the past RO CSVI was using temporary tables, it was a little disaster because so many hosts do not support it ;) So I created a view and you are correct, this is seen as just a regular table. I can add the fields to my template as I would with a normal table. When you enter the [b]Database table[/b] you need to include the prefix, so in my case it was [b]jos_myview[/b]. After that it all works as usual. Let me know if that helps.

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Hello, Thank you for your question. [quote]I need to know if the columns in the sheet will be able to be mapped into Joomla and for display in the front end like a simple ranking system.[/quote]The first step will be to find a Joomla extension that can display your rankings. The second step then is to see if you can map your spreadsheet to the columns of that ranking extension. Do you already have a ranking extension? [quote]Can the site admin upload in bulk a new excel sheet every time it needs updating OR must it be done one by one.[/quote]If you are talking about Joomla users, they can be uploaded in bulk. See our [url=https://rolandd.com/documentation/ro-csvi/joomla-users/import-joomla-users]Import Joomla Users[/url] tutorial for details. Let me know if you have any further questions.

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Hello Mattia, [quote]I can't export the color swatch photo links. [/quote] The color swatch extension stores images in custom_param field and so you are seeing it along with other parameters on export. [quote]How do I get links to individual photos? I would need it as in the export of picture_url (https://www.volcanoindustry.com//images/stories/virtuemart/product/127.jpg) What should I do?[/quote] There is no direct way to get the images from custom_param field. You need to do some custom coding to split these image from custom_param field. You can [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] to write this custom code.

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Hi all, I'm new user to CSVI and I think it is what I need. However the thing that I would like to achieve is not yet working as expected. I'm able to import one single content into the desired category but what I really need is the possibility to import multiple. I can see from the logs that 202 records are processed. Also the CSV Analyzer is showing 3 records correctly. But only the 1st one is written to the database. Joomla 3.3 CSVI Pro 5.17 [attachment]import_statements.csv[/attachment]

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Hello, [quote]I need to get rid of that "Default url" phrase. As I understand, that can be done if I find the source, what is making it there, or CSVI could clean the links.[/quote]That would mean CSVI needs to "fix" a VirtueMart bug :) The easiest way is to empty the file_url_thumb value in the database with a single query. [code type="markup"]UPDATE jos_virtuemart_medias SET file_url_thumb = '';[/code] replace jos with your own prefix. You can't consistently reproduce how the "Default url" ends up with a thumbnail?

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i think some of the issue is my feed the category is only listed as the category name not a full path. It worked on another plugin I used as i could just put a single name in and it would match up but this.... Is there anyway of me just inputting the category name in the product import without the full path as this feed updates every few hours and it is not possible to get the feed modified to a full category path. just lists category name and parent name I have no idea about the images though, unless that has to be run as a separate import job which would slow down the process and would mean importing over 12k of products twice.

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Hello, You told me earlier, you only want to load the file_description and file_meta. Now I see we seem to have been going around in circles. Let me clarify a few things as I see it. With the current version of RO CSVI, you need to import all fields for the media items if you want to update them. Any missing fields will get a default value. So let's say you only update the file_description and the file_meta, during import RO CSVI doesn't find the file_title and this gets set to filename. On update this overwrites any file_title already set for that particular image. This is also applicable for the file_description, file_title, file_meta, file_ordering, file_mimetype and file_downloadable fields. I do agree that fields not being imported for existing images should be left alone, for new images they must be filled to be sure all minimal data is set. This is something we will work on and get back to you. Now the second issue I came across is that some of your products have multiple images but your file_description and file_meta contains only 1 entry. As a result only the first image will get a file_description and file_meta value. All other images get a default value. Is it your intention to use the same description and meta value for all images? All in all, I don't think there is much going wrong but rather a different outcome than what is expected here. Let me know what your intention is with the description and the meta value. Once the patch is ready we will give it a go and update you.

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello Laura, Reading your question, this is not how the read from database works. When you enter the details of the external database and the table, RO CSVI will read the fields in the external database and make them available as fields you can add in your template. [quote]If I do 'external database', then I have to put in the userid, password in?[/quote]Correct, see the attached image. [quote]I would prefer to just have my 'sql statement'[/quote]We do not yet have the option to write your own SQL queries, it has only been spoken about for a future release. The way it works in RO CSVI is that you map the fields from the external database with the fields of the extension you want to import them into. If you write your own SQL query, that is a completely different approach. So after saving the database details, in the Template Fields, you can select the fields from the external database, see the second screenshot. You are also talking about 2 tables, a template can only support 1 table, so you would need 2 templates, for each table one template. Let us know if you have any further questions.

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Hi. 1. I am doing with Joomla! 3.9.10, CSVI Pro 7.10.0. 2. They care article importing. I have 500+ article and each of them has 80+ custom fields (I have created them one by one completely). 3. I'd like to use CSVI to import all contents with a single xls file 4. With text fields (e.g. note), it is easy to link table and excel header (Your field in CSVI) 5. How to deal with repeatable type custom fields? How does it looked like in excel?

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Hello, The problem is your import file, this file must be UTF-8 encoded and as far as I can see your file is CP-1252 encoded. In Joomla everything is in UTF-8, specifically for dealing with such special characters. Have a look at your [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial to save your file as UTF-8 and try again once the file is saved as UTF-8. Results should be much better.

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Hi, Exporting all media works fine using the default example template. With 6 fields. But I have added, SKU and file_ordering to it, and then it doesn't work any more. It generates a file with [u]rubbish[/u], a kind of html output. Using these fields. product_sku file_type published file_url file_title file_description file_meta file_ordering If I unpublished SKU and ordering the output is following: "product";"1";"images/stories/virtuemart/product/audi-a1-11-car-bags-1.jpg";"Audi A1 3d '11- reistassen set";"";"Audi-A1-11-Car-Bags-1.JPG" "product";"1";"images/stories/virtuemart/product/audi-a1-11-car-bags-2.jpg";"Audi-A1-11-Car-Bags-2";"";"Audi-A1-11-Car-Bags-2.JPG" The strange thing is, I would expect a similar export layout as the mandatory import file, were I have to use |-sign for multiple images in combination with file_ordering as well. And I need SKU to link to right product! [b]Hope you clarify this?[/b] [b]PS reading your VM2 explanation, I assume it is still the same?[/b] "product_sku", "file_type", "published", "file_url", "file_title", "file_description", "file_meta", "file_ordering" "H0123", "product", "1", "hammer.png|hammer2.png", "Hammer|Hammer side", "A great hammer|Side view", "hammer,tool|hammer,tool", "1|2"

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[quote]Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?[/quote] Hello, I have both fields in my import files. I send you a small part of the file I use.

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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Good morning as your instruction i set the combine csv in the rules like the attachment, i have in first column in the file the category_path and in the second related_categories, but when i import the subcategories appear like a single categories, where i need to edit ? i attachement for u the screenshot of the setting Waiting for your reply thanks in advance Fabrizio [attachment]Screenshot 2016-12-19 07.21.30.png[/attachment] [attachment]Screenshot 2016-12-19 07.21.30.png[/attachment] [attachment]Screenshot 2016-12-19 07.21.10.png[/attachment]

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Hey Steve, [quote]We may have to find a way to code this ourselves.[/quote] Do know you can create overrides in CSVI, so you don't have to code everything yourself you can just add some code to the existing routine. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override import and export routines[/url] document for further information. I could see that you can alter the import routine to use your custom field as unique field and let the code run with that.

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Hi, it's great that you published version 6.6.1 so soon after 6.6.0. All XML export problems from the previous version seem to be solved. Good job! The only thing I noticed is that the export/import of templates doesn't seem to work yet. Since I need to migrate a lot of templates to a new install of my site, I'm really looking forward to a fix for this too. To reproduce: export a single template from old install (maintenance > CSVI Pro > backup templates > save file) import the backup in new install (maintenance > CSVI Pro > restore templates > upload file) Both installs use joomla 3.5.1, VM 3.0.16 and CSVI Pro 6.6.1 This generates no errors but when I look under Templates, I see a new empty template with no name and no fields attached. Any chance of this being patched soon? Thanks!

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Hi, I am trying to automatically import a csv file from Google Spreadsheets. The url Google gives me looks like this: https://docs.google.com/spreadsheets/d/1zxun9_LvrPXjSER3Zh-OyvYAUso2qlazYMLdcxmFY1k/pub?gid=0&single=true&output=csv When I test this url in the CSVI template config, I get the message 'The URL has been tested and is valid.' However, when I run the import, I get an error that the .csv extension is missing: Error No extension has been found on the uploaded file /var/www/saint/tmp/com_csvi/1468776321/pub_output_csv, now I don't know what to do with your file. Please check your file if it has a valid extension. Valid extensions are csv, tsv, txt, xml, xls and ods. Is there a workaround for this?

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello Rachel, The reason you could not see the RO Payments category is because there were 3 accounts in your name and 2 had the same emailaddress. I have now cleaned this up and there is only this account left. So I had a look at automatic payment, where do you see that it would be triggered the next day? I did a recurring payment and had the result as attached. The next payment should be deducted 1 month after creating the payment, in this case December 4th. Let me know and we can take a look.

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Hello, [quote]Can you try on your demo to see if it works?[/quote]Sure, see my response below. Did you change the price on the Porsche Carrera 4964? If yes, I ran the export and the export file contained both prices in there. You will see there are 2 nodes for the Porsche, each has one of the prices. [code type="markup"] [/code] I am guessing you added the two extra product_price fields at the end because there is already one as the second field. As I mentioned in my previous reply, you cannot export the single product with multiple prices. Does that clarify things? [quote]Also if i buy the software can you add in my site (i will send you the keys) the templates fields to make it works (one export 2 prices) ??[/quote]The price is only for the software not the installation. If you want us to install and configure everything that will be done based on an hourly rate.

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Hi, I downloaded all the extensions which were available; HikaShop plugin for CSVI 7 Pro Plugin for CSVI 7 Pro to export single orders for HikaShop. VirtueMart 3.0.3 and higher plugin for CSVI 7 Pro etc etc Export VirtueMart data and import to HikaShop 4. Run the HikaShop user import after this im trying to execute the following command Hikashop Customer import I cant in the field activation change to another word as: address_street address_street2 address_city address_company etc etc Can you help me with this. Thank you in advance

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Hello Tony, If you have Size as a string custom field in VirtueMart then you would have this Size as an available field in your template when you [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url]. You can then use this custom field for single values like product_sku;product_name;Size 1001;product1;L 1002;product2;XL If there are multiple values for Size then you can use it as product_sku;product_name;custom_title;custom_value 1001;product1;Size~Size~Size;L~S~XL Hope it is clear.

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[quote]but that doesn't seem to work. Is that VM2 of VM 3?[/quote]That doesn't tell me much, what doesn't work? You can't do the same product on multiple lines, only the last one will be used in that case. [quote]So basically, I want to change custom_price, and import row back again. How can I do this easy?[/quote]You will have to import all the custom fields for that product. CSVI can't update individual parts in a single custom field. The CSV on one line has issues. There is only 1 custom_title but there are 4 custom_param values. The custom_value field has 4 values but are separated by the wrong character. You have used # but the separator should be ~ just like in the custom_param field. The same separator needs to be used for the custom_title. The custom_price looks good. All the fields need the same amount of values.

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Hi Roland, I am having the following issues. I am trying to export products, which my customers wants to edit in excel, and afterwords I have to import them again. I have 2 problems: 1. the product_desc has HTML code, which seems to break the field content. So if I am trying to import/convert the export file into excel, the product_desc is not in 1 cell anymore. Therefor it is almost impossible to edit product_desc and end up with a nice clean file, ready to import again. 2. Multiple categories don't seem to be right. We have a | sign in the category name, so I changed the Category separator to [. This seems to work partly. My product is part of two categories, both with children: category 1: "Audi" with subcategory "A4 Avant (B8) | 2008-2015" and category 2: "- All products" with subcategory "Car-Bags.com travel bag sets" The export file makes this: -Audi[A4 Avant (B8) | 2008-2015|- All products[Car-Bags.com travel bag sets Which I think is not working, because the Category separator for multiple categories is | as well. The second problem, I can work around, adding product to first category and then do a rerun with only sku and second category. But would be nice to do everything in one run. Using vm 3.0.10 J 3.4.5 Pro 6.3.0

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Hello RO Support When exporting af file I get this error: 0 Incorrect Failure Unknown column 'attribute_id' in 'field list' I updated all fields and deleted all logs. I ggogled and checked this forum but I haven't been able to figure out what the issue might be. Also: When I remove the fields "attribute_id" I just get another error with a new column etc. etc. I have attached the SQL file, log file and the exportet file. i hope you can help me spot the error? Thank you so much in advance :)

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I like CSVI a lot but the lack of XLS/XLSX as export format can be a huge disadvantage sometimes. I use LibreOffice which can handle CSV files very well, but Microsoft Excel works terrible with them. Of course I can use import function but some customers can't understand why and and how it works. They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up. I used PHPExcel for this task with my custom scripts. With that converting CSV to XLSX is just a few lines and can be done as a last step, after I created the CSV. As far as I can see it's deprecated now, but I'm sure there are a pretty good tools for the job like PhpSpreadsheet etc. I'm not sure about the license of them but could you please consider extending the funcionality of CSVI with that?

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Hello, Thank you for sharing your feedback. The Google problem is something I am aware of but because we have a completely different system, I cannot just forward the URLs I am afraid. So we need to wait till Google indexes are updated. [quote]And this new site seems to make less sense to find things quickly (UX).[/quote] Would you mind telling me what the problem is with using the search on the site for finding answers? As for deleting related products there is currently no option but we have built it and will be included in the next release. For now you can use the patch we provided [url=https://rolandd.com/support/ro-csvi/removing-virtuemart-related-products#reply-59090]in another post with the same question[/url].

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RolandIk heb een 'ro-payment-installation’ aangeschaft / zie bijlageHet gaat dus om 2 sites waar je al toegang toe hebt.Hierbij ook de ftp-gegevens:[email]mlmftp18@middellaanmode.nl[/email]WW: PMbzvbK6I2[email]mlmftp18@middellaanmode.nl[/email]WW: c4iKLc1GIk ben ook even weg van 13.15 / 14.15 uurVoor eventuele vragen kun je contact opnemen met de eigenaar (Gerda Struis) van Middellaanmode 06 - 29 29 23 46Ik hoop dat het nu gaat lukken,GroetFredOp 19 aug. 2019, om 12:02 heeft RolandD Cyber Produksi het volgende geschreven:

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Hello Laura, [quote]If I set tag_delete, will it delete ALL of the tags? [/quote] This will delete only the tags you have set value as Y and not all the tags. [quote]I have a tag hierarchy for 'research groups', this determines the research groups they are in... these tags I do NOT want to delete...because they change them in Joomla. [/quote] If you do not want to delete a tag set tag_delete as N for that particular row in your import file. [quote] I also have a tag hierarchy for PEOPLE, THIS I want to REPLACE (because my import file tells me where to 'put people', into specific areas of the site.[/quote] When deleting a tag RO CSVI looks for its path and alias. So you need to set these fields in your import file along with tag_delete set to Y. For example if you want to delete a child tag which is under parent tag. You need to set path as [b]parent-tag/child-tag[/b] and alias as [b]child-tag[/b] and tag_delete as Y. Remember all these can be done with [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tag import[/url] operation. Let me know if you need any more clarification.

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Hello, [quote]I only want to import file_description and file_meta, but as per Tharuna's recommendation I had to add the file_url and file_title too.[/quote]Yes, the file_url is needed because you are updating images and not products. Images are identified by their file_url. [quote]Again, I want to import/updated file_description and file_meta only. [/quote]Yes, that is clear. As explained in my previous answer this is not possible with the file as you use it now. To do this with the current RO CSVI, you would need to add the file_title, file_description and file_meta for every and each file. So if a product has 9 images, you would need to add 9 descriptions, 9 meta values, 9 titles. That is because each file is unique and would have it's own information. Now doing this for so many images times 12,000+ products would be a huge job. [quote]Now, all of these 801 images should have the same file_description and file_meta which is "Freightliner Pre-1976 and Kenworth Pre-1971 Hub Kit".[/quote]Yes, that is clear and we are going to add this to RO CSVI, so you can do that rather than having to add a description and meta for each image. When we have the changes ready we will get back to you. I am expecting this to be ready tomorrow.

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Hello, Thank you for the logfile. Now the logfile shows that the patch I posted earlier is actually working as the images are no longer inserted but updated. So, that you see multiple images for a product is not related to your import but that the database table still has old values. So to clean up all these duplicate and extra images you need to empty the image table. If you know how, go to PhpMyAdmin and open the table jd_hikashop_file. When it is open, click on the SQL tab and paste the following query [code type="markup"]DELETE FROM jd_hikashop_file WHERE file_type = 'product';[/code] This will remove all product images and now you can run your import. This should give you a single image per product. Let me know how it goes.

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Hello, I would like import this XML : J'IRAI JUSQU'AU BOUT DU MONDE . UNE VIE AVEC LES CHEVAUX Roman Catherine Anouillh Français Broché FR 1 0 00682 false true false 08-28-2013 08-28-2013 false true Occasion Au coeur de la Namibie, par 52° à l'ombre, une jeune femme regarde s'éloigner la Jeep qui vient de la déposer. Désormais, elle aura pour seule compagnie les chevaux sauvages d'un désert impitoyable. Jacqueline Ripart, pianiste accomplie, randonneuse, sonorisatrice de concerts, preneur de son pour la télévision, journaliste, est surtout la femme d'une passion : les chevaux. A 35 ans, elle signe son premier livre qui leur est principalement dédié. Don 2714431933 Jacqueline Ripart Belfond 229 false 01-01-1996 I try to config my processus but i have an error : No log details have been found I can not change my export file. xml. Is there a way to re-import without changing?

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Hello, [quote]link_product is my custom field in hikashop, and contains the URL that links to the product in the seller[/quote] Ok [quote]availability is the quantity of the product(in stock or out of stock; 1 or 0)[/quote] You need to link this field to [b]product_quantity[/b] field in CSVI. [quote]automatically I will find them in the templated fields of CSVI?[/quote] Yes, you will find these fields in template fields. In case you don't find them then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url] to see them.

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Hello Jens, [quote]I start the import from a cron job an from the backend. If i start the cron from the browser -> error 500. [/quote] What do you mean by starting cron from browser? Can you tell us how you did that? [quote]If i start the import from the backend, comes after 30 seconds: "The last server response...". [/quote] Please take a look at [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeout[/url] document to see how to fix the timeout error. What you can do is, in your import template on Limit tab, set Number of lines to import to 100 or 50 and then run the import. This setting will run 100 or 50 lines from your import file in one batch instead of 1000 lines which is the default value. Click on Advanced button on top corner to see the Limit tab if you don't see it. Check if import finishes after that.

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Hello, I try to import virtuemart products, but when the import begins my frontend open in a pop up box with the following error: [code type="markup"]An error has occured during the import. Below the information received from the server. Status error: 200 Status message: OK[/code] Logs show nothing about this error. I tried to add a single product with only product_sku, product_name, product_price fields, but the error persists. Also, I have set error displaying to none in Joomla and off in cpanel. I use Joomla 3.6.4, VirtueMart 3.0.18, CSVI Pro 6.6.4.

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Hello Julian, [quote]I disabled image processing on that import template, started the import again and it successfully finished so something definitely points to downloading the image from a remote server. I heard back from the vendor and they're not aware of any throttling or limiting at their end.[/quote] Limiting should be on your server and not on vendor as the image is downloaded on your server. Now that we know that the issue is because of image processing, let us try something. Looking at your debug log, i see that you have set the option Resize large image to Yes, Can you set Process images to Yes and set Resize large image to No and then try the import again? [quote]To get around this problem I've asked whether their images are downloadable from a single location e.g. via FTP that I can upload to our server and run the import using local images but haven't had a reply yet.[/quote] Yes, that would make your import run faster by having images on local server.

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Hello, [quote]1.) Yes it reaches the log details page as if everything worked fine[/quote] Looks like the problem is in download of export file. What if you set the Source as Save on server or Email file. Do you see the export file? Also for the download of export file can you check if you get any JavaScript errors? You can check [url=https://rolandd.com/documentation/ro-csvi/using-firebug-to-analyze-problems]Using Firebug to analyse problem[/url] document to check for Javascript error. Post a screenshot on what you see in the console. [quote]2.) / 3.) I only had one export. I just created another with only those two fields. The export seems to have worked[/quote] If the basic fields export has worked, can you add your actual export fields and try export with this new template? Does it work?

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Hello, [quote]I followed instructions at this page csvimproved.com/support/import/203-virtuemart/971-virtuemart-categories-and-product-order-import , but I have a problem that I'm not able to solve: I do not want to override the category structure but I need a category path because each single product could change order according to categories[/quote] What is the issue you are having with your CSV file? At first glance your import file looks good to me. Can you explain more on the issue you have and also post the debug log of your import? To know on how to get the debug log, check the blue box on top of this page. [quote](i.e could have order 1 for category A and order 100 for Category B)[/quote] To have a product in multiple categories with different ordering you should be having your import file like product_sku;category_path;product_ordering product1;category_path1;1 product1;category_path2;100

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With the new version com_csvi_5.21.2_pro using joomla 3.4.1 and the plugin customfieldsforall_v2.0.3 some problems have disappeared. the problem now is that as you will see from the annexes in the time of importation both with a single voice with more voices from the erroe 1054 Unknown column custom_price field list. as error in the database table is missing custom_price. I attach the two fotoshot error and the database file and the products used to import the strange thing is that you do not create error-log and there is no type of warning and the products are loaded with custom fields correct. Hello and thanks

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Hello Roland, I would like to export the images of every single color with the reference url as it currently happens with the picture_url. I would like that instead of the picture_url (primary images of virtuemart) the individual images of the color swatch were exported (by color). I send you a screenshot where I exported everything we need, "only" the color swatch images are missing and we do not need those (standard) of the picture_url. I hope I explained myself. Let me know if you need more information. I await your reply, thanks in advance. Mattia

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Hi, thanks again for the reply/help! Ive just run the import and problems im afraid (ive just manually changed everything back via the k2 item). So far ive spotted the 'room dates1-10' are not importing the date correctly, although its perfect for the combined room field. Also room prices now have a currency sign, when this should only be added to the combined room field. There are various issue caused on the k2 template because of the above, thats why all those replacement fields were previously in place because of the price and dates fields. Any reason why I cant still have those running? I think you mentioned in your previous post they weren't necessary but they are! Also when trying to run the import for the last approx 10-15 times im getting the following error, although I the server seems fast and Ive even changed back all the fields settings I changed to ensure this wasn't effecting it. -------------------------- An error has occured during the import. Below the information received from the server. Status error: 500 Status message: Internal Server Error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Ok, forget my last post... I figured it out... using this documentation: https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import I changed my view to include - alias - category_path And it worked beautifully!!! Now I'm going to create a view to change the custom fields and see how that works. Last question, how about TAGS? If I need to update the tags, but SOME tags I want to keep? I assume I have to do that manually? Because I'm using TAGS to determine 'groups' people are assigned to, and that doesn't come in the import. thanks, Laura

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Hello, There is no specific documentation about Skip field but i will write to you on how to use it. 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url add Skip template field. You can add this field multiple times. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. If you have any problem, post the template XML so i can check. To get your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hello, You can use field mapper but it is not required as you can add the fields yourself as well on the Template Fields page. This is generally the place to manage your template fields as well. The problem is your file, this has been saved with a BOM, or in other words as UTF-8Y. This causes the field mapper not being able to read the file correctly. So, the solution here is to save the file as UTF-8. We have this explained in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial. Just another idea, since you are exporting from HikaShop, you can already set the fieldnames to the VirtueMart needed fieldnames in your export template. You can do this by going to Template Fields and select the export template. Edit a field and set the [b]Column header[/b] to the CSVI fieldname. The exported file will then have the correct fieldnames. You can then simply import it by setting your import template to [b]Use column headers for configuration[/b] and you don't need to setup any fields anymore.

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Hello Didier, The local path is relative to where the website is hosted. So local for your website means, local on the server and not on your home computer. The website has no access to your local computer for obvious reasons of course :) So if you use the local path, the file must be uploaded to a folder on the server and then you can specify the server path. Just to give some background information, the front-end has no upload feature in CSVI because I believe it is quite dangerous as you can do some real damage to the site if you upload the wrong file on the wrong import. Having said that, Joomla does have the option that you can create a backend menu for a specific user group, so you could allow users to login to the backend and only access to RO CSVI. They could upload their local files to the server from there. Some explanation about this Joomla feature can be found [url=https://www.joomlashack.com/blog/tutorials/new-admin-menus/]New Admin Menus tutorial by JoomlaShack[/url].

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Hello Carl, Here is my explanation about heading. I have used only one menu item from your file(file attached) where the low level menu items are of type heading and the last level is of type component. [attachment]Screenshot 2019-12-11 at 9.55.20 AM.png[/attachment] RO CSVI uses needed field on import to check if the menu item already exists or not. The needed fields are type, menutype and path. It runs a query to get the menu item id like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'heading'[/code] Now when it runs the last level menu item, the type is set to component so the query runs like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/code] Which also means that menu item does not exists in database. This creates a new entry in the database with type as component. And since there is already a menu item with this alias you see error "Another menu with the same parent menu has the same alias" [attachment]Screenshot 2019-12-11 at 9.56.18 AM.png[/attachment] This also creates duplicate in the menu item. [attachment]Screenshot 2019-12-11 at 9.55.46 AM.png[/attachment] Since there is no individual title for last menu item, alias is used as title. Hope my explanation is clear with this issue.

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Hello. I'm trying to import some products from a CSV file to Virtuemart and I have some problems: - The name of the product is "Language Missing id xxx" - Images are not imported - The category is not created - The manufacturer is not created - No amount of product available (product_in_stock) - No Price (product_override_price or product_price) Finally, I can do all this in a single import products? Thank you Italo Attachments: log, csv, image of task CSVI Pro 6.1.0 setting Display errors: Yes Magic quotes runtime: No Magic quotes gpc: No PHP version: 5.3.29 Joomla! Version: 3.4.3 Database schema version: 6.1

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Hello, [quote]but is separator not to import in several categories at 1 time? [/quote]Yes it is but you don't specify this. The category separator in your template must be / as Tharuna said because your category is imported as Horse/Cleaning/Clipping. As you set the category separator to |, CSVI cannot find this in your path of Horse/Cleaning/Clipping and will treat this as a single category rather than multiple one. If you want to assign the product to all these three categories you will need to import it as Horse/Cleaning/Clipping|Horse/Cleaning|Horse In this case the product is added to all 3 categories.

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Hello Elisabeth, You are not seeing the values of id, title and category in F2C article export because we have no support for Joomla fields yet in Form2Content export. If it is to import the Content type fields as Joomla custom fields then you can do the following. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. 2. In your Form2Content Article export add fields website, email and reference_id (This is id of Joomla content linked to Form2Content article) and do the export. 3. Create Joomla content import template. 4. In the Joomla content import template link reference_id field to id field, website and email to your Joomla custom fields. 5. Run the import with the exported file. Since we are running the import with the id, the content type fields values which has to be Joomla custom fields values will get updated to article with corresponding id. Let me know if this helps.

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The problem is the values of the K2 field for each record are a unique VIN number tied to that particular record so every time I update i would need to export all of those ids from k2 with csvi making it really a 3 step process. I was hoping to be able to do the work and make that automated by the import process. Read the extra field values for that particular field and build an array and check to see if that value is in array on import and skip if it is. I want to be able to do this for hundreds of records everyday as our available major unit inventory changes daily. Thanks though for the reply. I am currently doing the export and add to rule and skip. I just want it as a single step as i have to do it so often.

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Dear Support use the Cron Jobs portal to update the databases. If I try to call back: https://www.xxxxxxx.com/index.php?option=com_csvi&view=import&csvi_template_id=12&key=test&task=import as an answer I get OK = 200 but the files in the folder are not processed and a folder with the file to be processed is automatically created. If I use the direct link through the menu the files are processed and deleted correctly. Use the EasyCron online service to create cron jobs I tried to run other php script files and the service offered by EasyCron works. What can I check? RO CSVI 7.13.0 Thanks

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Hello, Cronjobs do work but what you are attempting is not a real cronjob. Cronjobs are run by calling the cron.php file as explained in the [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job[/url] tutorial. The front-end export does not work because it requires JavaScript to function, like it does in the back-end. Easycron and such services do not provide this. The JavaScript is required to make long running imports possible or in general any import that takes more than 20-25 seconds. The best is to setup a real cronjob using the tutorial I linked above.

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Hello James, [quote]So the issue with the duplicates is related to SKU existing twice in the backend.[/quote]These are things we cannot know :) Although SKUs should be unique per product otherwise you never know which product you want as the SKU is inconclusive. [quote]The only issue I have with this is that I will have duplicate SKUs due to languages at some point.[/quote]It shouldn't be though. You can add different languages to a single product in VM. So let's say SKU ABC can have it's descriptions in the languages of your choice. Depending on the language the user has selected on the site, VM will show the matching description for that language. If you must have duplicate SKUs, the only solution would be to group by on more fields to make the distinction. This would need some trial and error to see which fields you need to add to the group by to get the result you need. The address selection is good, that is exactly what this option was designed to do. So you are good there.

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Joomla 3.8.6 PHP 7.2.7 Virtuemart 3.2.12 CSVI Pro 7.7.0 I continue to see this error when importing: HTTP Error 500.0 - Internal Server Error C:\Program Files\PHP\v7.2\php-cgi.exe - The worker process must shutdown now or configuration has changed I have tried increasing the request timeout, activity timeout, and max_execution_time in the php config settings but this has not solved the issue. The price update file I am trying to import is not that large (23kb), and I have had no problem importing a file with just a single product . Do you have any suggestions for what else I can try?

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Hello Chris, I believe your server has given up serving the URLs due to reaching a limit. CSVI calls your website with the non-sef URL and then retrieves the SEF url from it. That is how it can get the proper SEF URL. With about 7500 products, there will be about 7500 page requests send to the server, this is prone to triggering an attack filter. Doing a single product only sends one request to the server, that isn't a problem. Check with your host if you have reached any kind of limit that will stop serving requests and if you can add an exception for your site IP.

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Hello, Ok, this is a surprise. I ran the import with 3 lines and single mode and it runs and runs and after 5 batches I cancelled it assuming all is fine. Running with your setting of 20 lines I can see the issue as well. Now I also know why. There is 1 line in that CSV of 100,000 lines that is super duper long compared to the rest. Almost 3000 characters long, we only read the first 2048 characters. So that caused an invalid entry. Anyhow, all fixed. Please follow the same steps as before and you should be OK. Let me know how it goes.

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Hello, So i ran import using your template and your file. Media for product are getting inserted the first time along with file_meta and file_description fields. On second import they are getting updated. I am not seeing any issue of images getting removed or any messing up with images. Next I had a look at your debug log to see what has gone wrong with your import. The images are updated as per the query in debug log. Let me explain with one example from your import file and debug log, the row with file_url "images/virtuemart/product/10000B.jpg". RO CSVI first looks for entry in database with file_url as 'images/virtuemart/product/10000B.jpg', if it does not find a row it inserts a new row in #__virtuemart_medias else it will update the existing row in this table. In your case the image is already present in database so RO CSVI has updated the existing row. See the query below [code]UPDATE `dfg2a_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='',`file_description`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_meta`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_class`='',`file_mimetype`='',`file_type`='product',`file_url`='images/virtuemart/product/10000B.jpg',`file_url_thumb`='images/virtuemart/product/10000B.jpg',`file_is_product_image`='1',`file_is_downloadable`='',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_on`='0000-00-00 00:00:00',`created_by`='0',`modified_on`='0000-00-00 00:00:00',`modified_by`='0',`locked_on`='0000-00-00 00:00:00',`locked_by`='0' WHERE `virtuemart_media_id` = '37776'[/code] You can see that file_title and file_description are also updated here. There is no entries for removing the image or for messing up the image as per your debug log. The above are my findings from the import i did on my local server and from your debug log. Let us now look into the issue you are having. For the same example, can you tell me what has gone wrong with images on your site? You can also send me your login details so i can see what has changed on your site for that image.

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I am trying to update existing product prices, via a CSVi... sample CSVi [code type="markup"] product_sku,product_price,product_currency,price_quantity_start,price_quantity_end AP-010609200,"16,99",EUR,0,0 AP-010709200,"20,99",EUR,0,0 AP-010909200,"18,99",EUR,0,0 AP-012309200,"16,99",EUR,0,0 AP-011309200,"18,99",EUR,0,0 [/code] I use a VM Product Price template, with the above fields selected. "Delete existing prices" is enabled. The product prices are updated correctly... but... the field "Override" is set to 0. Which makes all products have 0 price, and show "Call for price" in the frontend. [RO CSVi 7.14, VM 3.6.3]

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Hello Pas, Will ask you again for the debug log of the import that creates the tax rule. Without it I can't give you any feedback as I can't see what is going on. [quote]Also the 'Shopper_group_name' is blank if I export again.[/quote]Going to ask you again as well: Are you using shopper groups for products? [quote]What should I do to change price the right way, without adding new?[/quote]If you only use a single price per product, your template is fine. Before you ask why it is creating a new price instead of updating it, that is because it can't find the existing price and we need to see why that is. If you are using multiple prices per product with different shopper groups, you will need another template for the price import. Hope that is clear.

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[quote]The category_link value index.php?option=com_virtuemart&view=category&virtuemart_category_id= should be got from somewhere so you can combine this with virtuemart_category_id and have it exported. [/quote] Hey. it's great, but in the field name csvi no have field virtuemart_category_id field name csvi, I see only virtuemart_product_id and virtuemart_vendor_id. IWhat i can use? [quote] then you can create a [b]combine rule[/b] with your new field and virtuemart_category_id and have it exported.[/quote] here a link to an article on "The combine plugin lets you combine multiple fields into a single field during import." but I need export. One question: how do I can do in the xml file export link to the product category. I asked about this in a letter prior to purchase. the response was positive. I need a step by step guide.

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Hello, [quote]I made the update to 7.14.0 version and started the import process again.[/quote] Yes, the "Warning strstr(): Empty needle in...." error is gone with the update. [quote]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/quote] This error could be because of your previous broken import. Debug log has only 20 entries by default so i am not able to find on which record your import is breaking. The error says there is an entry in database table with 0 for primary key. We need to find that entry and delete it. There are quite a lot of VirtueMart tables which are used in VirtueMart Product import. So to find which of your VirtueMart tables has this 0 as entry in it, Go to RO CSVI Dashboard page, click Options button, on Site tab increase Number of lines in log file and run the import. Send the latest import debug log.

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Hallo Dennis, De betaalmethode wordt verkeerd geïnstalleerd, die dient geïnstalleerd te worden via de Joomla installer omdat het meer is dan alleen een betaalmethode. Je krijgt niet alleen een wit scherm maar ook een foutmelding dat RO Payments een betand mist. Het scherm is wit omdat je de foutrapportage uit hebt staan, prima op een live site om maar op een test site moet je eigenlijk altijd de foutrapportage op Ontwikkeling zetten. Installeer de plugin maar via de Joomla installer, dan zou het goed moeten gaan. Zo niet, dan graag de foutmelding die je ziet.

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Ok, that got the report working so we don't get a SQL error, thank you! Now I have two other issues that I can't figure out - 1. I want to limit the report to orders from a single category. When I go to the Template > Options > Category, there are only 2 categories listed when we have over 20 categories in Hikashop (see attached images). I tried going to Maintenance > Tasks > Category [Hikashop] and resetting the task but that didn't seem to do anything. How do I get all of the categories to show up here? 2. In the report, we want the order number along with the shipping information, which we are getting. However, each order number is repeated once for each product on that order. If the order contains 5 different products, the order shows up in the report 5 times. We only need each order to show up once on the report. Is this possible?

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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Hi Roland, Thanks for the useful info, becomes clearer now. [quote]You talk about 2 different categories, what if a product is in 5 categories? Should there be 5 different URLs?[/quote] See attached an export file from a product in 21 categories B) Record Grouping is set to YES, however i can see a single URL printed out multiple times, so some tuning here maybe is required. And ofcourse, determing the canonical is critical here, especial when exporting sitemaps for google etc. (even if they don't care if you export all urls of a products, provided that 1 of them will be the canonical) Rgrds, Chris

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Nice that you have attention to the problem. I 'am 10 days continue trying. :sick: :angry: Where the import always get the first picture. That's not good. Two node's appear the same. There need a another argument for it. But that fails me. Appendix an excel file a xlm a single product. Problem starts at line 205 to 259. The CSVI Analyzer does not have sufficient rules. Also, an annex of the templates. Template Onix new copy that I use. Annex onyx to csv. in Excel format, the first line indicates all node. I think . I appreciate you special help. I send you a big cake if it succeeds. B)

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Hey Chris, [quote]See attached an export file from a product in 21 categories[/quote]:silly: [quote]Record Grouping is set to YES, however i can see a single URL printed out multiple times[/quote]That will happen because you are not exporting the distinctive field. In other words the category ID is different but not the URL. So it looks like 21 duplicate URLs. The URLs are not part of the query because they are created afterwards. If you would add the category ID to the list of export fields, you would see that the lines are not duplicates. Not really anything I can do about it as it stands now because the first line has already been output when the second line is being processed, and so on. Ideally you would need to read the whole file and then filter the duplicates, that is then problematic again because of memory limitations with larger exports. One click with a spreadsheet program but lots of headaches on a hosting server....

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I use automated scripts to create the import .csv file I use. I have used this on Joomla 2.5 using free version with zero issues for over a year. I upgraded site to Joomla 3.4.4 and installed 6.1.2. My file does not use a BOM. I used the field mapper to import and create the new template, so it can clearly read and parse the file with the right order of the input fields. I am trying to use a single line product import just to see if it reads it right and every time it is server error 500 Any idea what could be wrong? If the field mapper can read and create a template from it, I would expect the import should be ok too. The TMP folder is set to 755 permissions for the root and subfolders as well. Using 1and1 servers. Thanks for any help.

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Hello, You have not explained which fields you have in your order export template. So I am going to guess here. [quote]I have a VM plugin on our VM component that allow our customers to type in a name.[/quote]I believe this is possible in VM without a plugin? [quote]How in the world can i bring that into our export template.[/quote]The question would more be, How in the world does VirtueMart store this information. All custom data is stored in a single field by VirtueMart. You will have to export the product_attribute field. This is the field where VirtueMart stores all the information. If the data of your 3rd party plugin does not come out, the question becomes, where is that data stored? That is something you will need to find out as we don't know what all 3rd party plugins do.

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Hi everyone. When I export an XML file, Virtuemart products with multiple images are being clumped into a single field like this: [code type=""]http://xyz.com//images/stories/virtuemart/product/0012.jpg,http://xyz.com//images/stories/virtuemart/product/0024.jpg,http://xyz.com//images/stories/virtuemart/product/0035.jpg,http://xyz.com//images/stories/virtuemart/product/0048.jpg[/code] How can I configure the XML export so that each image is in a separate image field like this: [code type=""] http://xyz.com//images/stories/virtuemart/product/0012.jpg http://xyz.com//images/stories/virtuemart/product/0024.jpg http://xyz.com//images/stories/virtuemart/product/0035.jpg http://xyz.com//images/stories/virtuemart/product/0048.jpg [/code] I am on using the following: Joomla 3.6.5 Virtuemart 3.0.18 CSVI Pro 7.0.2 Thanks in advance for your help Jose

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Hello, It is not looking for ID 39, the 39 is part of the HTML code [code type="markup"]_'[/code] which translates to a single quote. However your remark did trigger something as I now realize this is not an error coming from CSVI itself but from VirtueMart. Also because the posted error message is just a little longer and I can see it tries to select all [code type="markup"]SELECT `s0k3r_virtuemart_vendors`.*[/code]. This is something CSVI doesn't do. So what I have to figure out now is how to get VM to use the correct language table. What you have not mentioned yet, which CSVI version are you using?

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Dear Roland, Due to cron job problems I moved to another provider. Now I have a problem. I want to change prices of approx. 13.000 products. I need to export product_sku, product_gtin and product_price from Virtuemart. If I download one single product everything works fine. If I download all products I get a server error (500) after approx. 30 sec. I contacted the provider because I thought it might be some execution time out of the server but they told me that it is much longer. Can you please take a look in the log file and give me a hint? Thanks in advance. Best regards, Daniel

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Hello, [quote]This is an issue because costomfields values of products in the orders are lost at every import. The import should look for the title-value combination and - keep/update the existing[/quote] This is a valid point. We will look into this issue and get back with an update. [quote]- delete the ones no more present in the import file [/quote] This is not possible, RO CSVI can process only the data which is in import file and there is no control over the records which are not in import file. The reason we have Delete Custom field relation option is that user can delete the existing custom field and import new one and that is for record which is in the import file.

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Hello Marios, [quote]I don't have for this csv the category_path field and I want to upload the csvs as they are the same categories as I have on my csv to show up in my website. How can I do this? Do I need to import the Joomla categories and then for Virtuemart product categories for them to show up with the same id?[/quote] You don't need Joomla categories as you are importing categories to VirtueMart. You need to import your categories first using [url=https://csvimproved.com/support/tutorials/239-virtuemart/1551-virtuemart-categories#import]VirtueMart categories[/url] operation in CSVI and then use the category id in [url=https://csvimproved.com/support/tutorials/239-virtuemart/1521-virtuemart-products]VirtueMart product import[/url]. [quote]My second question is about the images. I have my images in a zip file as well as a direct link, what field can I add for this in my template and how can I add multiple images for a single product? I've uploaded them using FileZilla but I am not sure how to make it link multiple images to a single product.[/quote] To import images into VirtueMart you need to use [b]file_url[/b] field for main image and [b]file_url_thumb[/b] for thumb image. You can use direct link or unzip the zip file you have for images and upload your images to /images/stories/virtuemart/ location which is VirtueMart default image location and use your image name in [b]file_url[/b] field in your import file. If incase you are using direct link then set Save images on your server option to Yes in your import template settings and on Images tab. This setting will download the images to your local server. If you want CSVI to create thumbnails then set Automatic thumbnail creation to Yes in the same images tab. Also to import multiple images you need to separate them by | symbol like image1.jpg|image2.jpg|image3.jpg. You can get more information on [url=https://csvimproved.com/support/import/203-virtuemart/805-import-virtuemart-images]VirtueMart Image import[/url] document.

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Hello, I think we need to clear something up. The IDs given by your supplier are not related to the IDs in your Joomla installation. I would assume that your supplier has multiple files that relate to each other based on these IDs. In a database the IDs are controlled by the database and as users we shouldn't really be modifying them, that is why it is not recommended to alter the IDs. It is better to use the real names for the manufacturers, products and categories. CSVI will make sure the data integrity is kept. As a final note, if you import the IDs and the item doesn't exist yet, Joomla will do an update regardless if it exists or not. If it doesn't exist, it will show as nothing has happened. That is all because it is the primary key. I think you will have to create a single file of all these separate CSV files that contains the correct info without the IDs.

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Hello, [quote]I made an export template for J2Store called "J2Store Complete Export" with the operation set to Product, and I added all available fields to Group fields (except for download fields because we don't need them) and added all these fields to Templates -> Template fields using Quick Add.[/quote] Do you need all the fields on your export? It is recommended to add only the needed fields and not just all the fields. [quote]Then I made a copy of the website (including the template I made) and moved it to a different server. On this new site I made a duplicate of the export template and switched it to an import template called "J2Store Complete Import", where the operation is still Product (I get the impression this will guarantee my new import template has the same fields as my export template).[/quote] Not all the fields on export are supported by import. The [b]custom[/b] field is RO CSVI core field and used only for export. The other two fields [b]on_hold[/b] and [b]product_attributes[/b] are fields of #__j2store_productquantities table and are supported only in export. That is reason you are seeing unsupported fields on import. [quote]On the target site I deleted all the content and wanted to restore it with an import. I found that the J2Store import wasn't doing anything.[/quote] Can you post the debug log of your import to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document. [quote]Then I tried moving a new product, and here I can't get it to work at all. I created a new J2Store product on the source site, and set its image to be an image that exists on both servers. The Joomla Content export correctly transfers the com_content information so that it makes a new article with the right name and basic information, but I haven't been able to transfer it to the target site as a J2Store product, getting the same errors as above. What could I be doing wrong?[/quote] We would need to see your debug log of J2Store import to say what has gone wrong with your import. Also post a copy of your import template, To get a copy of your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Hello Jens, [quote]The cron is not aborted (I've looked at the logs), but nothing happens, it just stopped. [/quote] Cron import does not work in batches. The number of lines per import is only for manual import from backend or frontend. What do you mean by just stopped? Did the import finish and nothing happened with records? [quote]What can I do? Even fewer lines or more max. Execution time? [/quote] Yes try reducing the number of lines to import to 50 and try the import. Where did you change the maximum execution time? If you have changed it in RO CSVI Limit tab, it won't work unless you have a dedicated server.

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Beste RolandD, Online heb ik het stappenplan gevolgd voor het gebruik van de icecat productinformatie. Echter wat ik ook probeer en welke instellingen ik ook verander het wil maar niet lukken. Joomla 3.7.4 + CSVI Pro 7.2.3 + CSVI addon_virtuemart 7.2.0 We hebben een actieve account bij icecat. En in het "Dashbord" netjes alles ingevuld zoals gebruiksnaam en wachtwoord, Download ID, Domeinnaam en nog niet voor NL gekozen maar standaard INT. Zelfs met het gebruik van gzip uit & load type single, zie ik deze foutmelding : COM_CSVI_ICECAT_INDEX_FILE_NOT_FOUND En bij alles op vol automatisch : String could not be parsed as XML

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Hi, ok, one more thing isn't clear to me. "Brand" field should be available in Hikashop product fields now? There isn't "brand" or "product_brand" or anything with "brand" inside. Already tried Maintenance -> Tasks -> Reset and Update available fields, still no brand is present. Hikashop Manufacturers aka Brands are quite odd for me now, yes, Brand is single select, but you can choose other brands the same way as categories (whole brand tree is available inline with categories tree while creating/editing product), that's why I asked about category_path, I'm not sure how to handle it. CSVI Pro 6 RC1 J 3.4.3 Hikashop 2.4 Best regards, Chris

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Version database 5.6.29-log Version PHP 5.6.20 Joomla! 3.5.1 Stable CSVi version 6.5.7 Hello. I'm try to load indexed files but i have allways the following error: "There was a problem executing the function onBeforeicecatindex" The 2 files in public_html/tmp/com_csvi/ icecat_index.gzip and icecat_supplier.gzip created but empty. I checked more time the username and password of my icecat account. i tried to not use gzip but the error is the same "There was a problem executing the function onBeforeicecatindex" With use gzip = No and Load type = Single i have the error "String could not be parsed as XML" In my local server everything work as charm but in remote service i have problems Any suggestion is welcome.

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Good day, Yes, I was running as a cron job. I did a test yesterday and it took 1 hour from cron job to run 40,500 lines. That would mean the file would take 61 hours to import. Something must be wrong here. I will test with multiple files per your instructions and reading from a folder vs. a single file. Curious, I cannot be the only client with this kind of need. How is this working for others? Is this tool not capable of this kind of mass import? I am spinning my wheels at this point and not getting anywhere from an acceptable timeframe. Do you think I am wasting my time with this product?

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I am trudging along...I have all of the fields except for product images, so I have been able to import products, but not the images. I have uploaded all of the images from the old VM1.1.15 store to the folder: /images/stories/virtuemart/product and I have the name of the image for each product in the VM-export field: product_full_image. Is there a way to import this information without having to do a second import of image data? In the example image import template there is no SKU so I have no idea of how to tie the image to the product. I remember in VM1 I was able to import products and images with a single csv file. Has this changed? :)

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Hello, [quote]Here is the debug in 1 of the examples I'm testing. categorie_path I put ressources/sites-web in "default value"[/quote] Thank you for posting the debug log. I guess you have set the category_path in your template fields. Since you have set Use file for configuration as Yes in your import template on File tab, the headers from your import file are used and not from your template fields. So category_path value has not been imported. Set Use file for Configuration to No if you want to use your template fields as headers. But i notice an issue with your import, title or alias and catid or category_path are required fields for Joomla content import. CSVI should have thrown message "Missing required fields id or alias or title,catid or category_path" because your import file does not have category_path. That did not happen in your case and testing in local site i was able to reproduce the issue. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and test the import again. [quote]- category display?[/quote] Since the needed fields check is broken, you import ran and so categories are empty. [quote]- taking into account the language used?[/quote] By default language is set to all. You need to specify language using [b]language[/b] field in your import. [quote]the name of the terms rather than their value (example: man rather than "H";)[/quote] Can you give an example on this issue? I am not able to follow what the actual issue is.

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Hello, [quote] Ok, that got the report working so we don't get a SQL error, thank you![/quote] Thank you for confirming. [quote]1. I want to limit the report to orders from a single category. When I go to the Template > Options > Category, there are only 2 categories listed when we have over 20 categories in Hikashop (see attached images). I tried going to Maintenance > Tasks > Category [Hikashop] and resetting the task but that didn't seem to do anything. How do I get all of the categories to show up here?[/quote] Since you are doing an order export, categories of the products which are in HikaShop orders table are only listed in this option. There is no point in listing all the categories when we know there are no products for categories in orders table. [quote]2. In the report, we want the order number along with the shipping information, which we are getting. However, each order number is repeated once for each product on that order. If the order contains 5 different products, the order shows up in the report 5 times. We only need each order to show up once on the report. Is this possible?[/quote] Check the document [url=https://csvimproved.com/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields]group by and sort by fields[/url] which will help you to avoid duplicates in your report.

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Basically what we are looking for is the ideal setting for not hitting that timeout. With how many lines per import doesn't really matter for you as long as the file gets imported. Another idea just hit me. We are barking up the wrong tree I think :D So regardless if we set the number of lines to 1 or 10000, with importing the external image you are reliant on the server where the image is stored. If requesting this image takes too much time, by the time the control is back to your server, the timeout is reached and the import killed. With you importing so many items, could it be that you are being rate-limited by the image server? [quote]I am not sure how many got imported[/quote] If you go to Logs in RO CSVI, you should be able to see your last import and till how far it got with the import.

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, [quote]Where do the additionsl 14 fields come from? And is there another way to add the fields maybe? [/quote] Do you have another Custom table export template with another table selected or you had a table selected before and changed to new table in your custom table export? Custom table export template will list all the fields of that operation and not specific ones of the table selected in the template. That could be the reason you are seeing those extra 14 extra fields. Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available field[/url] so the fields would get reset if the table has been changed.

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Hello, [quote]I explain myself: The father has a SKU and the children also have their SKU (for my only one) so I don't see where I link the children with the ID of the father they belong to.[/quote] You need to have fields [b]product_sku[/b] and [b]product_parent_sku[/b] in your import file. product_sku will have the actual SKU of the product and product_parent_sku field is for the SKU of the parent. For parent product row product_parent_sku field will be empty. Let me know if you need any more clarification. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]VirtueMart Products import[/url] document for other available fields.

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Hello, I was misunderstood. I was referring to the last step in CSV import, where the page shows the number of records successfully processed (in chunks), and the server response timer. I wasn't referring to an error page. But... yes, I am running long imports from the browser and it has now become a very slow process (thousands of entries). I am really interested in the Cron imports, especially if I can speed up the process considerably. I have found this reference: https://rolandd.com/products/ro-csvi/features/cron-jobs I know next to nothing about Cron jobs, and the above only mentions the benefits. Is there a more in-depth guide for CSVi, I can use? Thanks

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Hello, First I want to ask, did you read the [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]Custom Fields For All for Virtuemart[/url] document? Your example CSV file that you tried doesn't match the format that is required as explained in the document. The fields you created must also match the settings as explained in the document. The defualt of the custom field must be set to [b]customfieldsforall[/b]. The field_type is not needed at all. First, create your sample CSV file according to the documentation and give it a try. If it doesn't work, post the CSV you tried to import together with the debug log and we can take a look at it.

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Hello, You should remove the spaces around the categories, so your category path looks like Aparatos de precisión/Pulsometro and Aparatos de precisión/Cronómetro. Now your categories are stored with that space after the first category and before the second category. Looking at the debug log your products are inserted without a problem. The problem I think is with your SKU, this is not unique. It looks like your SKU is messed up as it looks like 1,00E+13 and this SKU appears more often in your CSV file. If you use long numbers as SKU, it is better to add a single quote before it in your spreadsheet program, so it will treat it as text and not as a number.

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Hello, [b]Configuration[/b] Joomla: 3.4.1 MySQL: 5.5.42 VM: 3.0.7 CVSI Pro: 5.21.2 Hello, I am having issues exporting custom tables using CSVI Pro. I can export all standard VirtueMart fields just fine. If I try even a single Custom Field I get a mySQL syntax error. I have tried different custom fields and only the product_sku and one custom field. I have also updated my list of available fields and reset the field in CSVI. Nothing has helped. Below is the error message I am receiving. Do you have any suggestions? Error: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 4 SQL=SELECT `p`.`customfield_value` FROM abcde_virtuemart_product_customfields p LEFT JOIN abcde_virtuemart_customs c ON p.virtuemart_custom_id = c.virtuemart_custom_id WHERE c.custom_title = 'Details' AND p.virtuemart_product_id = Thanks! --Gary

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Hello, From what i understand is that you want to import Joomla custom field along with Joomla articles. The Joomla custom field will hold image as it's value.Is that correct? What type of custom field is image-econa? Can you post a screenshot? You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import document[/url] and under Further reading section to import custom fields. Also the file you posted does not have field image-econa. From screenshot above you are adding it as a template field, does the field image-econa have only one image name img-page-accueil-site.jpg for all the Joomla articles?

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Hello, [quote]It looks like you are going to import 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) at once.[/quote] That is correct. [quote]However, the excel file contains data row by row. Do you import these code by uploading an xls file? Or maybe I should call this JSON from somewhere else?[/quote] The JSON data will be in the xls file you import. [quote]Can you provide an excel screen on these content? [/quote] See the attached screenshot. [quote]I just find that CAVI Field name does not have repeatable custom fields in the drop-down list. So I can't assign it to one of my excel columns.[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check. [quote]If you can record a video on how to do it, it will be super helpful. Thank you.[/quote] You would need an active subscription to get this extensive support. Right now we are limited with our support as the post is in pre-sale questions category.

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Hello Carst, Just now Roland made me realise that merging of fields will work using RO CSVI combine field rule plugin in your case and no custom plugin is needed. You mentioned that when value in Column I is 'het bedrag van' you want to merge it with the value in Column H (Ander donatiebedrag). Looking at the screenshot again shows that there are values in Column H field only when Column I is 'het bedrag van' and for other rows Value in Column H is empty. You don't need a condition check here and simply merge these two fields as empty values will be merged for rows other than 'het bedrag van' value. Let me know if my explanation is clear.

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I have created rules using given steps and also i have selected rule for template field file_url 1. Create a replacement rule where find field is images/stories/virtuemart/product, replace field is empty and save the rule. 2. Create another replacement rule where find field is |images/stories/virtuemart/product, replace field is empty and save the rule. but after export i got result for field file_url like /1.jpg| /2.jpg| /3.jpg| /4.jpg but i want tab separate my result is single field file_url . i attached my created rule please check and if have any issue please give me solution. where i have made wrong rules please check.

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Thanks for the reply. I've cecked your import process and I noticed that in the product details (virtuemart) there are multiple prices for the product (sku 8010510401329). (please see attachment) So I've tried to remove all the prices and re-start the import with template AGGIORNA PREZZI. The situation is the same: prices are added. The price will remain single and will be updated, not added. Did you see in virtuemart product details before telling me that price is updated? I'm trying to import with different shopper_group_name, but problem is still present. I've tryed tried with "-default-", "*", "COM_VIRTUEMART_SHOPPERGROUP_DEFAULT" as you suggests, but prices continue to be added. Please take a look at template AGGIORNA PREZZI, try to import and then ceck in the product details page in virtuemart

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Hi, I am using the product_sku field + a substring filter several times, to automatically generate output for categories, colours, sizes etc. for my VM product export. This works fine for single instances of product_sku. But I am also using this in combination with other fields by using the combine fields plugin (e.g. Men t-shirt [name] white XL). This means I want to use 4 instances of product_sku, but all with a different filter. However, I can only define a field name once, so the combine plugin always takes the first instance of product_sku. Is there a way to define which instance I want to use, e.g. by using the column header instead of the field name? Thanks for helping out.

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Good Day, My question is if I can assign multiple categories per single product. For example I've got a product "Bacon Cheese" in category "Dairy/Cheese" BUT I also want this product to be in category "Breadspread/Cheese" and have got a few more of these situations. Ideally I don't want to create 2 exactly the same products in my excel spreadsheets that I'm importing via CSVI Pro, updating-wise this is quite annoying. I hope this is possible, or some sort of alias (but to me the alias field is only meant to give a product a different URL than the title?) So I would like to assign category 1 AND 2 to the same product in VirtueMart. Best regards, Ray

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Hi Roland, I have a similar issue as Francesco, so I applied the patch to see if it resolved my issue, but unfortunately it has not. I am trying to set up an import csv file for virtuemart which will eventually have approx 400 products, and each of the products will use the "string" custom field to display available sizes ina simple drop down (no price updates, just the available sizes as per the exported csv example product). Please see attached csv file with a single product example for you to review, and I have also attache the log file of my last attempt to import the file. The site is Joomla 3.4.3, and I am using VirtueMart 3.09, and CSVi Pro 6.1.2 Please can you help as there is little help that I can find available for this version at the moment. Regards John R PS. Roland, sorry, I appemnded this to the wrong forum reply, it should have referred to #43901 from sandstorm871 (subject "Importing Custom Fields - trying to figure out", and it was the patch associated with this forum entry that I installed. Regards John

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Hello, [quote]I have to set --form.import_nolines=100 and --form.import_wait=5 in the backend but the cron.php is not using this.[/quote]Cron cannot use that because it is not using any webbrowser. Cron doesn't have JavaScript. [quote]How can I solve this problem without upgrade server memory limit?[/quote]Run multiple exports with a record limit. So let's say you run one export to do the first 10000 records and an second do the next 10000 etc. Finally when you have your files you can run a final cron job with this command to create a single file out of it [code type="markup"]cat file1.csv file2.csv > totalfile.csv[/code] A CSV file of 1.5MB is quite large so you are going to need more resources as well. The question is how much more memory does it need on your server? It's kind of weird because every line that is being exported is written directly to file.

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Hello Tim, [quote]Using 7.1.0 now and have changed import to a single line. This seems to work ok but does remain in the running processes area. I have attached the log for the import as well as a screen shot of last nights log and running processes.[/quote] As per your debug log, you are processing multiple images for a product and thumbnail is generated for these images. I am thinking if this image processing is what taking time in your import. [quote]As this is a daily excercise i am concerned that the running processes will keep building and adversely affect server performance. [/quote] I don't see anything wrong with your import other than process on images. One thing to try is on your import template settings, click on advanced button on top right to see limit tab. Try setting lines per import to some lesser number, default is 1000 and see how import goes. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/903-manage-timeouts]Managed timeout[/url] document which explains more on this setting. [quote]I am also unsure why the export shows with two entries on the log?[/quote] Do you mean to say you are seeing two entries in debug log file? If yes, can you post the debug log?

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Hello, [quote]So, after everything set up new, I was able to import the pictures, but there is another unexpected problem. (probably just a setup) After importing product_sku and file_url the path to the pictures are left out and only the image name was entered. How do I tell CSVI to add images/stories/virtuemart/product/ in front of the image name?[/quote] By default CSVI looks for images in images/stories/virtuemart/product/ path and adds the same to the images on import. That did not happen in your case. Can you send us your latest debug log, sample of your import file and import template XML to check? To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your import template and download the XML file. Post the XML file. [quote]Also, at the same file, how do I import "Displayed image subtitle" and "Image Alt-TextImage Alt-Text"? [/quote] To import "Displayed image subtitle" you need to use [b]file_description[/b] field and for "Image Alt-TextImage Alt-Text" use [b]file_meta[/b] field in your import.

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Hello Eddie, You cannot see the screenshot as @tharuna seems to have forgotten it. ;) She will be in tomorrow and can post the screenshot, I don't have it either. [quote]"The output needs to be filtered by field "discount_id" = -1"[/quote] We do not have the option in the template settings for doing this. What I am thinking is that you could include the field in the template for export. Set the field to unpublished, this will prevent it from ending up in the output file. You can use the Skip rule to skip any row that does not match the -1. I am thinking that may be the way to go. [quote]p.s. I notice the topic has been transferred to rolandd.com.[/quote] Yes, very deliberate :D The site csvimproved.com is closed down as we integrated all our products and support into a single site. We announced this last week on the site and via Twitter. For the time being we leave the site up and running for reference if needed, but we did post a notice on the forum that support has moved here. Hopefully that explains it.

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Hi Rolandd, Thank you very much for your help. It has been very useful. He has worked perfectly. Only by doing so, each parent has many options to choose, and each option only has a size and a color, which corresponds to that product specifically child. I tried this other way, (I send file). Not if it's the right way. So I get a single product have all size and color options. Lose the option to control the stock. What you fail me, it would make all the images in each row are incorporated as additional images of the same product. Is there any way to do this without going all images to the same row of excel? Example: imagen1 | imagen2 .... Thank you very much Regards

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So I have been doing some testing on both Joomla 2.5 and 3.4.0 but I haven't seen any issues. Joomla 2.5 [quote] Processing started: 13th March 2015, 4:50 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:50 pm Process ran for 2 seconds User has been logged out [/quote] Joomla 3.4.0 [quote] Processing started: 13th March 2015, 4:56 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:56 pm Process ran for 2 seconds User has been logged out [/quote] All this using PHP 5.5.14 and tried it with a subfolder as well. Which PHP version is your SH command using? So we have to look at why it is failing on your system as the code seems to be OK. Not sure if it matters for your system but the template_id='20' has single quotes while the rest has double quotes.

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Thank you for all your help. I've done what you suggested, however I am encountering errors. Attached log and two single product csv's as I want to import one product correctly first before doing all the others. I've tried importing the product csv first then prices csv as you suggested. Problem 1 - Virtuemart image is not showing. Reading your forums I see that allow image to be saved on server must be checked, which it is for the template. The image file exists under the file location. Typing in URL shows this. CSVI Product Sample file csv com_csvi.log.21 Problem 2 - Error message: These fields have been found but are not supported by CSVI: price_quantity_start, price_quantity_end. I have run update fields several times as suggested in the log. CSVI Prices Sample file csv com_csvi.log.25 Don't know what else to do, I've tried over and over again to fix these issues. Joomla 3.6.2, CSVI Improved 6.6.4. Thank you for any help provided.

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Ok, I think we are chasing our tail here. I disable "cache cleaner" which I thought might have been the issue, it wasn't....every time I change the template or view it, and hit save and close, and try to reload the preview it fails and file is gone.....then it hit me.......its the TMP directory.....I'm wondering if the core cleans it up "whenever" it feels or whatever.....so I just said screw it....created a new directory called import and voila.....series of save and closes, navigation moves, previews....doesn't fail once....so I guess for me, instead of: xxxxxxxxxx.com/tmp/myfile.csv to xxxxxxxxxx.com/import/myfile.csv That seems to do the trick and a single source point upload for retention. Maybe this might help others, but my guess is the TMP isn't the best place to put your master file since it is subject to cleaning at any given point via a plugin/core process.....who knows....but this solution appears to fit my situation. Thanks for all your time and effort Roland. I like version over all the rest thus far. Chris

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Hello, [quote]1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart)[/quote] Yes, you're right there is no parent child relation examples explained in the document. All the examples are one product based. I will update the document. [quote]2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. [/quote] For CSVI to know the relation during import it is a must that parent-child relation is in the import file. [quote]If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one[/quote] Below is the example content from your import files and putting them together. You can try your import with this content and check. [code]product_sku;custom_title;custom_value;custom_param;product_name;product_in_stock;product_price;custom_param_cs_cz;product_parent_sku;custom_override ALP1;Velikost rámu~Modelový rok;customfieldsforall~customfieldsforall;S#M~2017;Alpina ECO M20 black-lime, 2017;;;S#M~2017;; ALP170002;Velikost rámu;customfieldsforall;S;Alpina ECO M20 black-lime, 2017;;;S;ALP1;Y~Y ALP170003;Velikost rámu;customfieldsforall;M;Alpina ECO M20 black-lime, 2017;;;M;ALP1;Y~Y[/code] [quote]Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.[/quote] The override value saved in the db is the parent product ID value. Product import with custom fields is not based only on customfieldforall.php file but there are other files related to it.

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Hello, To answer your questions: [list=1] [*]Language strings are located in the language files. This is located in [b]source/administrator/components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the back-end and [b]components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the front-end. [*]I do not understand the second question. The payment options will be shown when you edit a profile. Do note, you also need a [b]paymesrv.xml[/b] file. You can see the other like ems.xml in the same folder as the profile.xml. You can copy one and adjust it to your needs. [*]The only way I can see this happen is if you updated RO Payments, that will override that file. While you are in development, it is best not to update the extension. [/list]

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Hello, I would like to share the solution we found on the beforementioned issue. K2multiimages plugin tend to store photos with names md5_2 for the second photo, md5_3 for the third phot and so on. Given the fact that the xml file we want to import has at top 25 images for every article, we followed tharuna’s advice and we created 25 override files of item.php for the import process. At each file on line 370 we replaced original code [code type="markup"]$filename = md5('Image' . $this->item->id);[/code] with [code type="markup"]$filename = md5('Image' . $this->item->id).'_2';[/code] for the second photo override [code type="markup"]$filename = md5('Image' . $this->item->id).'_3';[/code] for the third photo override and so on. Then we created 25 templates, and we used on each one of them the according override file. Finally, we run all 25 imports consequently and… [b]success[/b], all items are being created and updated with multiple photos. I’m certain that we could have managed better if we had implemented a "foreach" command and do all the above with a single override file and template but our coding skills are not that elevated. :) Sorry for the long post, but I wanted to share our workaround and even get any advices for improving it if any. Thank you for all your help on this one. Best regards.

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[quote]I think I forgot one step when I generated the map file. I'm checking now.[/quote]Definitely looks like that because the first field in the attached file is short description and not category path :) [quote]Is it mandatory to indicate 'Skip' on the field you don't need.[/quote]Yes it is mandatory, otherwise CSVI will process the field. [quote]Can you have a fast way to set multiple field as skipped ones. It's painful to set them one by one.[/quote]None that I known of other than pressing the letter S which will go straight to the first entry starting with the letter S. Press it again it goes to the second, etc. [quote]If I have multiple step to conform a csv file and proceed with the import, do you have some kind of chaining mechanism to automate the process.[/quote]Not sure what you mean here however CSVI only does a single import run and no other tasks around it. [quote]I will use the cron task for that but I'm not there yet.[/quote]A bash script is the way to go to have some management on import routines and related tasks.

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Hey Andy, So I have been looking into this issue but I don't see a reason why it would export the parent products. The debug log has no logging when it is processing parent products. What you need is version CSVI 6.6.2, CSVI VirtueMart 6.6.2 and the custom field patch. That should be enough to export your data. Now if you have parent products exported with that combo, we need to look at the why and if it happens for all parent products. A product with a value set for product_parent_id is always exported since that is a child product. If the parent value is 0, then CSVI checks if there is any plugin associated with the product. In case there are no plugins associated, the parent product is exported because it is a single product. In case there are any plugins associated with the product, CSVI checks if it is an orderable parent. The check is only done for multi-variant and generic child variants. Anything else the product is exported. The question now is, can we look at one parent product that is being exported and what are the properties of this product that may cause it to be exported.

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Hello, we have 5 account representatives. We need that the order confirmation email send to account rep asigned to the buyer. ¿Do you know if I have any way to implement this with CSVImproved?

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Hello, [quote]I have an eshop in hika shop with two prices. The one price is the retail price and the secend price is access price for users (it works as wholesale) In cart a user can add only the second price (wholesale) (if you need a screenshot for better explanation please ask for it) So can i export in xml both prices? So to have in xml in one line the retail price and on other line the wholesale price?[/quote] Yes the retail price is stored with product in hikashop_products table and the second price for specific user or access level is stored in hikashop_price table. Both these prices can be exported using [url=https://rolandd.com/documentation/ro-csvi/hikashop/hikashop-product#export]HikaShop Product export[/url] template. [quote]Also in the same xml its very important to have and other characteristics like product code, description etc (no in seperate xml) [/quote] Yes you can export these in same XML file with same HikaShop Product export template.

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Hi Roland and thank you for your fast replay. I really appreciate that you have spent time from your evening to think over my question! I think that the replacement solution is very smart and went ahead to use it, but I am afraid that my brain capacity is not enough for completing it :D . I made a rule [attachment]Screenshot_2019-10-03 CSVI - Edit rule - Administration.png[/attachment] and after that I made an import with only one column "product_sku" [attachment]Screenshot_2019-10-03 RO CSVI - Import - Administration.png[/attachment] cause I've thought that the rule will replace the --- with - in the slug field. But nothing happened, and I thing the problem is in me. Can you point me, when you have time :) Thank you again and have a great day! Chrissy

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hello I'm trying to import users through a CSV file and initially imports them correctly but when I access the file of virtuemart buyers and intendo modify the following error occurs " Error vmError: There is a serious problem with your store, there are entries with the same virtuemart_vendor_id 1 enable the vmdebug or check your virtuemart log files and fix it immediatly. Use the setStoreOwner function in Tools and Migration vmError: storing user data " If I do it manually, there's no problem. The import file is as follows: username|password|email|cif|address_type|address_type_name|first_name|last_name|address_1|zip|city|phone_1|usergroup_name|shopper_group_name|virtuemart_country_id|virtuemart_state_id F2525|$2y$10$H9TrZaSaG1VPo53E9NcLyuxUeeGrnZj/W2/LwjCx6bSNmShRhG7HO|rodriguez@conal.com|T000000X|Billing address||Tom|Ro|c/ Ocean Artico|10005|Caceres|927666555|Super Usuario|-default-|195|332 Thanks,

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Hello, Andy will provide us with some detailed instructions once he is ready. A sample template can be done but will completely depend on the type of products you sell. As you will know Google requires different fields depending on the type of product you are selling. [quote]Actually shipping is quite simple since you can define it directly in google merchant center.[/quote]In this case you get the exact shipping rates for a particular product.

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Hello, [quote]I have 2 problems:[/quote]No you don't :silly: We have challenges :) One thing you should know is that Excel is very stubborn when it comes to CSV files. It starts already with the delimiters you have chosen for export. Excel does not allow any other delimiter than a single or double quote. Since you have something else it will cause problems. The first issue should be solved by setting the field delimiter to a semi-colon (if you are not in Europe, this is going to be a comma) and the text enclosure to a double quote. I can hear the question come but my text has double quotes. This will be taken care of by CSVI, as the CSV standard has a solution for that. With the standard delimiters that Excel loves so much, you can open the file fine in Excel. You can even go as far as specifying an export filename in your template and add the extension .xls so Excel will open it directly. So your export filename could be myproducts.xls. Your second issue is more problematic because CSVI does indeed use the |-symbol for separating multiple categories. The only solution I can think of for this is to replace the |-symbol with it's HTML equivalent [code type="markup"]|[/code] on import and export. So you have a replacement rule for the import where the |-symbol is replaced by the code above. For export you have the opposite rule. This is only needed then for the category_path field.

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[quote] Is this a sufficient resolution, or do I need to use an official patch from you?[/quote]That is sufficient, I see that the file is in the wrong folder in the patch. It will be in the right location when the new release comes out. [quote]As for Zipcodes, I am creating the CSV files by saving a subset from an excel spreadsheet, I don't know how to style the Zip as '00000' and have it stick in the CSV file, any suggestions?[/quote]Spreadsheets work with numbers and a number starting with leading zeroes like 01234 is the same as 1234, that is why spreadsheets remove them. So you have to tell the spreadsheet it is not a number but text. In Excel you can do that by adding a single quote before the value. So your zipcode looks like this '01234 and that will keep your leading zeroes.

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Hello Teresa, [quote]tried to import product prices and categories with the following error: No files found to process in folder[/quote] What was the source set in the import template? [quote]When leaving the file name blanc by using a single file in import folder, the import process is working, however the product price is not updated.[/quote] Can you post the import debug log to check why price is not updated? The debug log posted here is for export. [quote]When using "Load from server" instead FTP server it works. Product import and product in stock import working fine from FTP server![/quote] If the product import is working from FTP server and not your prices then it should be something to do with your FTP settings. Can you check if the FTP path set is correct and also the credentials?

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Hello, [quote]For exporting only new items, I was wondering is it possible to give the From Date as an argument when using a template from the command line? If so then I could have a script which maintains a "last export" date and uses this date as an argument for a New Parts Export template. Or alternatively, Tharuna suggested a "since last run" option for J2Store Orders, could I also just use this option for products?[/quote] We do not have "Since last run" option in product export. That is only with order export template. What you can do is using from date and with some custom coding in J2Store Product export you can change the query to export the rows from the given date. You can then [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set this as an override for J2Store product export[/url]. [quote]As for the second problem, it does sound like there's no perfect solution. However, our client wants to use a Quickbooks extension to keep track of sales, so maybe if both websites are forwarding their data to the Quickbooks account, that could solve the issue of keeping sales in order. Then we still have to keep track of inventory, but there are actually only a few parts which have inventory enabled and the quantity is only ever either "1" or "0". Our idea is to have the client manually approve those orders, so that if they find a conflict on the two websites they can manually fix it. Do you see anything wrong with these strategies?[/quote] I don't know how Quickbooks extension works but the way you explain it seems like it is one place to keep all the sales from both your live and local sites and should have no conflicts with orders.

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Hello, Two things with your file. 1. Your CSV file is UTF-8Y encoded which means it is a BOM file. The Byte Order Mark(BOM) is an invisible 3-characters at the beginning and you can see it in your file. You have to first [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]save your file as a normal UTF-8 file[/url] before doing the import. 2. In your import file after custom_value field there are two extra , (field delimiters) so custom_param field value is empty. You need to correct your file so custom_param gets its value. Also you have seven custom_title and custom_value field value separated by ~ but only one custom_param field. This means only the first custom field will get the value from custom_param field. Let me know if you have any more questions.

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Good morning, I need you to help me set up an import of products to Virtuemart with variant custom fields and stock control. The products in the database that I have to import are clothing with characteristics of size and color, normal, but you have to control both prices and stock of the various variations. The structure of the products would be a main one and a variable number of derivatives, really in the BD of Virtuemart would be as many products as children have more the father product but the display would be a single card with the father product and custom fields pointing to size and color (changing photo, price, color and size). Manually from Virtuemart I have no problem but to create an import template that loads the products and creates as many products as variants has creating a structure of father - son I have not done and that is why I need your help. Thank you in advance.

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Hello, That are a lot of questions in a row :) Let me go through them one by one. [quote]If the value of column c are = to x then replace with y. It would be a conditional replacement.[/quote]You can use the multi-replace for this. You set up the rule with the [b]Find and Replace[/b], there you can set it should look for value x and if it matches replace the value x with your set value. Once the rule is saved, you can assign it to the field you want this to be processed on. [quote]Also is it possible to export the data to a custom table in the database if a certain criteria is met?[/quote]This is not possible, all data is exported into the selected destination(s) in the template. [quote]And is it possible to check the hikashop database for a key column, i.e. the product code, and if it finds the product code to skip import of that row?[/quote]You can set in your template the option [b]Overwrite existing data[/b] to No. This will skip any existing products. The comparison is done based on the product_code, as this is the unique identifier for a product. [quote]Can a rule be written based on the values of a column?[/quote]What is the rule supposed to do? All rules are applied to a column and work based on that. [quote]can a field be imported to more then on field in hikashop?[/quote]Yes, have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url]. This plugin is exactly for that purpose.

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I'm sorry, i tought that CSV Improved is a dutch company. I would like to use the icecat option in CSVI Pro, and followed these steps : https://csvimproved.com/support/import/203-virtuemart/868-import-icecat-product-information Unfortunatly every attempt failed. Joomla 3.7.4 + CSVI Pro 7.2.3 + CSVI addon_virtuemart 7.2.0 I have an active account for Icecat. And filled in every item in the "Dashbord" like user and password, even Download ID and Domain. For the icecat strings (index URL + Manufacturer URL) i have left them as default. Then we go to "Maintenance" load icecat indexes: Using everything as default the output is : String could not be parsed as XML Using the options gzip off + load type single, the output is : COM_CSVI_ICECAT_INDEX_FILE_NOT_FOUND At first i tought that the default strings (index URL + Manufacturer URL) were outdated. But the are correct, and in a browser accessible. What am i doing wrong ?

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Hallo Dorine, Als ik kijk naar de twee websites die je hebt aangehaald dan worden de betaalopties getoond op basis van lokatie. Als ik dit doe met de standaard VirtueMart checkout pagina, dan gaat het prima. De betaalmethodes worden getoond zoals verwacht. Je gebruikt een One Page Checkout (OPC) plugin, het ziet er naar uit dat die niet goed de gegevens ophaalt. Je kan eens zien of je wel alle verwachte betaalmethodes ziet zonder de OPC, zo ja, dan weet je bijna zeker dat het in die OPC plugin zit. RO Payments doet zelf verder niets met het wel of niet tonen van zichzelf. VirtueMart regelt dat allemaal. Hoe dat werkt in een OPC, daar heb ik geen idee van, omdat het niet iets is wat ik ontwikkel verder.

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Hello, [quote]Is this something new?[/quote]Not new, been like that since Joomla 1.5. I guess it has never been an issue for you because you don't use extended characters. That would explain why it always worked for you. Please try this, go to Templates -> Template fields and select all fields and click on the Publish button. You won't see any difference but it will set the published state on the template fields. It must be something very simple but I am not seeing it yet ;) All looks good to me. Everything looks good on the About page as well? What do you see on the import result screen?

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Hello Joris, [quote]Can i create the different payment from mollie per item in eventbooking so i can add a percentage for paying with paypal?[/quote]Eventbooking does not have the option to add a payment option for every payment method. This would require a different plugin for every payment option, that is simply not feasible. RO Payments also does not have the option to add an extra fee for payment options. Event Booking has it's own PayPal plugin so the only solution would be to have PayPal and Mollie (or whatever name you give the payment option). Only thing in this case is that PayPal will be processed directly and not go through Mollie. Although in my experience, the PayPal integration in Mollie is subpar because the payouts don't happen via Mollie anyway nor if you export the MT940 files, the PayPal transactions are not there either. Let me know if you have any further questions.

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Hello, The SQL statements used by both Joomla and CSVI actually don't state which collation to use, the only thing they state is to use UTF8 as character set. The collation is set by the database, whichever is the default for that database. I don't forsee any issues as CSVI is using the same defaults as Joomla is. [quote]There is as far as I know one reason to use unicode: we use German as well and Unicode collation sorts "ß" like "ss" where as _general_ci sorts them as single characters.[/quote]That is not something I am aware of. [quote]Should I change all table back to utf8_general_ci?[/quote]I don't think it makes any difference for Joomla/CSVI if you use utf8_general_ci or utf8_unicode_ci as long as you make sure all tables and fields are the same. Perhaps you need to change the database default, so any new tables will be created with your preferred collation.

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Hello Tim, The way SEF caching works is that it sends a POST request the following url example.com/index.php?option=com_csvi&task=sefs.getsef&format=json and the parseurl variable that is posted contains the URL or URLs to convert. During a regular export the parseurl contains a single URL but during a maintenance task it contains up to 500 URLs. The script resturns the generated SEF URLs as an array. So you could check if some kind of limit is hit when posting to this URL. If you don't have any SEF cache enabled, exporting 2500 URLs means 2500 requests to the front-end of your site. This could be seen as a DDOS attack and therefore not allowing you to send any more requests. That is where the maintenance task for SEF URLs comes in. With 500 URLs per request, the 2500 requests become 5 requests. This is significantly lower. Did you try running the maintenance task to populate the SEF cache?

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Hello, [quote]Given the fact that the xml file we want to import has at top 25 images for every article, we followed tharuna’s advice and we created 25 override files of item.php for the import process. At each file on line 370 we replaced original code[/quote] 25 overrides :ohmy: I did not advise to create one override for each image. Would have been better if you have one override with custom code for importing all 25 images. [quote]Then we created 25 templates, and we used on each one of them the according override file. Finally, we run all 25 imports consequently and… success, all items are being created and updated with multiple photos.[/quote] If its one time import then handling 25 templates is OK but with regular imports it is really going to be difficult for handling these templates. [quote]I’m certain that we could have managed better if we had implemented a "foreach" command and do all the above with a single override file and template but our coding skills are not that elevated. :) Sorry for the long post, but I wanted to share our workaround and even get any advices for improving it if any. [/quote] Having a for loop for importing all 25 images using one override file would be the best way of handling this situation.

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Hello, You should be able to filter the logs on [b]Skipped[/b], so you can see which rows were skipped. That should give you an indication of which exact products were skipped. [quote]and also some of the failure messages I'm getting. The failure messages about image paths seem to be because the file path has a "...//..." in it, and I'm not sure where to fix that. [/quote]Actually the double / is not a problem, this is still treated as on. The main question is, does the image exist in the location shown in the log? When I look at an earlier debug log you posted, images are found and processed. [quote]The SKU of the product I'm trying to transfer is 134513 (on these two sites we have a language override so instead of "SKU" it reads "VW#", I'm not sure if that effects the CSVI component). [/quote]In your template it is set to use the [b]sku[/b] field as unique identifier. If RO CSVI should use the [b]VW#[/b] field, then that should be changed unless you have mapped the VW# field to the SKU field. [quote]It exists on the site I'm exporting from, but I can't get my other site to import it, not even with the Example Content Export/Import.[/quote]If things don't work we really need the actual debug log of the import and the file or sample of the file imported. To make it real easy, you could just do that one product and we can see where things need to be fine-tuned.

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Hello, [quote]...how itis possible.. the parent sku is indicated on the import....[/quote] Let me explain what is happening right now so you understand why the product and child variants are not linked in your case. If you see the example in the tutorial, the parent product is the first row and it is a product itself. When import happens there is an entry which happens in VirtueMart product custom fields database table for this parent product and when the next rows (child product) is imported with the product_parent_sku, the value of this child product is collected and at the end the custom_params field for the parent product row is updated with collected value. This process happens hand to hand when the products are all in one import file. Since you have them in two different files for parent and child, this process of collecting and updating parent row does not happen. [quote]Is there any wayto use a custom rule to do that?[/quote] There are no rules in CSVI to combine two files. [quote]... "CLI script"?[/quote] I meant Command Line Interface script to append two files as you mentioned that these files are to be imported using cron jobs. [quote]if I'm able to persuade my cliento to realize a single file with all the duplicated data but no parent sku it is possibletoimport any row adding the size field ? (I cannot have realized a file with the parent and the childrens together as in the tutorial)[/quote] My explanation above is clear to understand that why the import file needs both parent row and child row with parent product sku so they are linked during import.

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Goedemorgen Mirek, Het lek is boven :o Het zat op een plek waar ik het niet verwacht had. In de table #__update_sites is een kolom die heet [b]extra_query[/b] hier stond nog een het oude download ID in. Daardoor bleef die terug komen. Door dat veld leeg te maken liep alles ineens door. Ik denk dat je bij andere sites waar je dit probleem hebt dan dit ook even zou moeten doen. Daarna zou alles door moeten lopen. Ik heb nu alleen RO Payments geupdate op de test site, je kan zelf de HikaShop doen om te zien dat het werkt. Ik ga in de volgende versie opnemen dat dit veld leeg gemaakt wordt, deze versie zal dan nog wel met de hand moeten worden geïnstalleerd. Het alternatief is natuurlijk om zelf het veld leeg te maken.

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Hello, [quote]As soon as I click on the 'Process' button it starts Running however it never stops. The 'Time Running' keeps going indefinately[/quote]That timer is not linked to your server or anything, it is a simple timer that starts when you click Process and won't stop unless it is stopped either by finishing the import or clicking on the Cancel button. [quote]eventhough it keeps on processing (whilst the error message is there)[/quote]Nothing is being processed, timer runs regardless. Since we are still lacking the real reason why the server kills the process, it will be hard to figure out what is wrong.

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Hello Ronaldd [quote]However in a multi-select field or dropdown it is save to say that a space is useless.[/quote]thats what i think too. but only prevent single spaces is maybe not enough, because if you import a "1" instead of "english" for example it create same wrong DB-entry [code type="markup"]{"id":"2","value":[]}[/code] means: first check if value is correct => if yes. save to DB if not correct or empty or a space only => save nothing to DB (like K2 does) [quote]Maybe a K2 bug?[/quote]maybe k2, maybe csvi bug ;) :whistle: because csvi create bug after first(2+) import i am not sure. maybe the creation off all fields(inclusive the empty fields, that are neccessary exept multi-select fields) has influence too. maybe prevent the "bug" above solve problem too. have you successful reproduce the bug by your own? best regards grafik

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Shimon, There is no magic button to repair your prices. The only way to clean it up is to empty the price table and import the prices from your master file, so that each product has one price. Only after that can you check if a subsequent import adds a price or not. The reason for getting a duplicate price will be that CSVI can't find your existing price. Either due to not enough fields to identify your price or due to too many fields. [quote]Somehow the import from CSVI has caused inconsistencies and problems.[/quote]You keep saying that CSVI is the cause, hereby implying that everybody has inconsistencies and problems. That I do disagree with. Yes, it is CSVI that is doing the actual database changes but garbage in is garbage out of course. The advice is then to try this with a single product first, so you can see if the import is doing what you expect. Doing it on the whole database will create a larger problem. [quote]How do I stop this from happening in the future?[/quote]Test your import before running it. If there is an issue with that 1 product test, you can send us the debug log for checking why the price is not recognized and as such being added. Issues like this should always be approached in a very small set, otherwise it is nearly impossible to see what is going on.

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[attachment]config.jpg[/attachment] [attachment]error.jpg[/attachment] [attachment]popup.jpg[/attachment]Hi, I've recently installed CSVI into a site I'm developing which will have ongoing product feeds from the vendor. There's one issue I'm having with product images on a product page in VirtueMart. I'm importing a CSV with a single product image that load from a remote URL. It copies the images to our server successfully, it generates the thumbnail in category view but when the product is clicked for more information it shows a small error icon (screenshot attached). Weirdly if that icon is clicked it loads a popup with the image showing OK but the text underneath says 'no image found' (screenshot attached). When I check the source code of the published product I can copy/paste the src URL for the image that isn't showing into a browser and it shows OK so not a permissions issue. I thought it might have been a template issue but switched the template to use the default Joomla Prostar template but same problem. I thought it might have been a PHP extension missing as we've only recently deployed PHP7 so rolled back to PHP5.5 but same problem on import. I can manually add images to a product and they save and display fine. Do you have any suggestions as to what it could be? Joomla 3.7.0, VirtueMart 3.2.1, CSVI Pro 7.1.0, PHP 7.0.10 Many thanks, Julian.

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Hello, I just purchased your component and I can't make anything work at first. I'm getting a stream of content from a provider. The stream can be XML or CSV. I have a sample CSV file (attached). I'm testing with a limited number of fields and I limited the export to 10 lines to test. I have issues both with import and export logs of what I did is attached (see csv3.png) I ran the field update process (see csv4.png). It seems to work but the list of available fields remains empty after update. My configuration : Joomla 3.3.6, K2 3.0 (Beta), CSVI 5.19 [b]Pb with import[/b] I created a K2, import template and selected the fields I want to get from the CSV. All attempts to import return no record. I assume the mapping is not correct but I don't understand how to map my CSV columns to K2 item The analysis of the CSV displays correct columns (see csv2.png) If I look at the [b]PB with export:[/b] When I try to export I see an error message at the end of the long setting screen. I assume there should be tabs on this screen but they do not appear. Instead all the content is displayed on a single page and it ends with and Error message : Unknown column 'c.parent' in 'field list' SQL=SELECT c.parent AS parent_id, c.id, c.name AS catname FROM c43f9_k2_categories c LEFT JOIN c43f9_k2_categories x ON x.parent = c.id WHERE c.language = '*'

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Hallo Roland, Zoals ik al schreef verschijnen de betaalmethoden niet op de website. Dat wil zeggen op natuurlicht.nl verschijnen ze allemaal behalve iDEAL en op truelightdaglichtlampen.nl verschijnen ze helemaal niet. Volgens Neostrada hebben ze op de server niks veranderd wat hierop van invloed zou kunnen zijn en ik ben ben gister en vanochtend helemaal niet bezig geweest op die websites dus ik heb geen idee waar ik het zoeken moet. Ik heb virtuemart opnieuw geïnstalleerd en Ro Payments en plugin opnieuw geïnstalleerd. Ik heb alle betaalmethoden in Virtuemart geopend en opgeslagen, zonder succes. Ik heb geprobeerd om een nieuwe betaling aan te maken maar dat werkte ook niet. Er is geen enkele foutmelding. niet in de admin en niet in de winkelmand. Dit probleem lijkt me niet te maken te hebben met de betaalprovider maar dat is de Rabobank. Met vriendelijke groet, Dorine Post

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Hello, [quote]Sorry but I do not understand what you do not understand. I will try to answer by adding images but I have nothing more! I have read your documentation several times but I do not think it helps me. I did not understand something?[/quote] Yes, Images helped and now it is very clear. Our documentation did not help because as of now we only support only a few of Joomla core custom fields import with Joomla articles. You are using a third party extension for Joomla custom fields and your import did not work because we do not have the code to support this custom field type. [quote]I want to use a custom field (standard joomla) image https://www.firecoders.com/joomla-extensions/econa instead of native joomla image fields. I can send the econa plugin if it can help you![/quote] You can send us the plugin. We can check and tell you if it is possible to use RO CSVI to import this custom field.

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Hi, I didn't find any tutorials about importing/exporting Hikashop items by CSVI Pro, it's not even listed as supported extension, however I can see [url=http://www.csvimproved.com/en/downloads/csvi-pro-extensions/csvi-pro-extensions-6-0-rc-1]here[/url] an addon so I'm posting few questions. First of all - is Hikashop fully supported by CSVI Pro 6? In Hikashop Business edition there's a possibility to create many different product custom fields like checkboxes, multiple select, single select etc. Are all of them supported in CSVI Pro 6? Can you provide some example how to import product with checkbox custom field (for other custom field types too) - how does an inside-cell value delimiter look like? I mean in my csv file: [code type="markup"]some_checkbox_cf;some_multiple_select_cf 1|0;val1|val2|val3[/code] or something similar? Can I update products using product_id field, like in Virtueamart 3 import: virtuemart_product_id? Best regards, Chris

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Hola buenas tardes, se resolvió el problema con la instalación, pero ahora después de 4 horas y haciendo todo lo posible, no he consigo exporta un solo producto, he probado con las plantillas de ejemplo, pero nada he conseguido hacer, mi pregunta es la siguiente ¿ puedo hacer uso de estas plantillas, o solo están como ejemplo? porque cuando intento crear una plantilla propia hay alguno campos que no me aparecen, ayuda por favor como soluciono esto. Gracias, Jorge Traslator Hello good afternoon, solved the problem with the installation, but now after 4 hours and doing everything possible, I have not been able to export a single product, I tried with the example templates, but nothing I have managed to do, my question is Next can i use these templates, or are they just as an example? Because when I try to create my own template there are some fields that do not appear to me, please help as I solve this. Thanks. Jorge.

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We have always used the CSV INPROVED component in the importation of products and it has worked very well, this import could be done with all the products of the store, about 3000 products in a single file and it took approximately 15 minutes. Now we have a problem when importing the file with the products, at 12 seconds the error 503 (img) appears, but we see that despite the error the system keeps importing product records in the database, very slowly and it gets to insert about 350 products, at the end of 30 minutes it stops (maximum process time of the server). We thought it was a bug in the hosting service but we have been reviewing for several days, the speed and time of processes have increased and it is not solved. We have renewed the version of the component in case there is some kind of incompatibility with the new version of joomla or virtuemart but it still fails. I attach the product file, and one of the logs We use CSVI 7.6.2 JOOMLA 3.8.6 Virtuemart 3.2.14 PHP version 6.6.36

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Hello, Thank you for the export file, it clarifies a few things. The things I noticed in the export file: [list] [*]Not all prices have a currency [*]Some SKUs have a space as a prefix, this means it won't match as " 123" is different from "123" [/list] Here is the next steps we can take to give the import a try: [list=1] [*]Edit your import template and go to the Options page and set the [b]Delete existing prices[/b] to [b]Yes[/b]. This because I assume you are using single prices only and we make sure any old prices are not in the way. [*]Run the import with the attached file. I updated the empty fields with the needed values [*]Check if any prices are added [/list]The only thing I am not sure about is the timestamp of '0000-00-00 00:00:00' as it might be '1001-01-01 00:00:00' but we will have to wait and see for that. Let's run the import first and let's check how it goes. Keep me updated.

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Hello Emanuele Coluccini, [quote]I sent you the file hikashop.txt to make you understand what fields I use[/quote] Your fields are fine but you need to match them to the field names in RO CSVI to import. I have given the names of few fields in CSVI which you need to match and for few fields i need your explanation so i can tell you the matching field. categories >> category_path images >> file_path link_product >> Is this field to import related products? availability >> is this quantity of the product? [quote]for example: women>shoes>sneakers. Other suppliers may have: women-apparel-clothing I wanted to ask you, if with CSVI it is possible with only field (categories) to insert the products in the right categories of my tree,[/quote] Yes you can insert products into right categories by using category_path field. You just need to match your categories field to category_path in CSVI. Also your categories seem to have different category separators. You need to set this category separator according to your supplier file. To do that in your import template settings on Option tab set Category separator field to either > or - or as per the import file. [quote]and if by chance the categories not exist, it automatically creates them[/quote] Yes, CSVI creates the categories which do not exist.

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Hello, From what i see from your site, images have not been cleaned. Please follow the procedure below and let me know how the import goes. 1. We need to clean the current images assigned for a product. To remove images for a product, go to RO CSVI Maintenance page, select VirtueMart in first dropdown and in second dropdown select Remove product media link and click Continue. This will remove images linked for all products. 2. If you have multiple images for a product you need to separate them using | in file_url field. For example file_url field will be image1.jpg|image2.jpg|image3.jpg for import of 3 images. 3. Run the import and check if all three images have been imported. Now for your questions. [quote]Does this mean I have to import all the images again? Then I would have all the images twice.[/quote] Yes, you would need to import images again. You will not have images twice as the existing images for a product will be cleaned. [quote]There are sometimes up to 10 images per product and 9 of them did not get updated/imported.[/quote] The test file you sent us Test.xls has only one image and i am seeing that file has been used for import on your site. Did you do any modification for file_url field?

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Hello, [quote]1. Create a replacement rule where find field is images/stories/virtuemart/product, replace field is empty and save the rule.[/quote] Try to set find field as images/stories/virtuemart/product/ (notice the slash at the end)and replace field will be still empty. [quote]2. Create another replacement rule where find field is |images/stories/virtuemart/product, replace field is empty and save the rule.[/quote] Try to set find field as | images/stories/virtuemart/product/ (notice a space after | and / at the end)and replace field will be your field delimiter value as explained in my previous post. [quote]but after export i got result for field file_url like /1.jpg| /2.jpg| /3.jpg| /4.jpg but i want tab separate my result is single field file_url . i attached my created rule please check and if have any issue please give me solution. where i have made wrong rules please check.[/quote] Correct the rules as explained above and see if it helps.

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[quote]If you look at text file, so even without importing it into excel, you can already see that the html code within the description field is already on multiple lines.[/quote]I told you Excel is stubborn ;) OpenOffice/LibreOffice has no problems reading this file. This would need a replacement rule as well, where you replace the line-ending with a space. So in the replacement rule you would search for [code type="markup"]/\n/[/code] and replace it with a space. Set the type of replacement to a regular expression. This will remove the invisible line breaks. [quote]In the text file you see another strange thing, 2 x double quotes: style=""font-size: 16px;"[/quote]That is the CSV standard. If you use a double quote as text enclosure then any data inside should be escaped with another double quote. So that get's you 2 double quotes, so you know the double quote belongs to the text. [quote]This replace rule you suggest, replaced the | within the category name, but also the separator for multiple categories.[/quote]Ah yes, I see. That is because you have both in the same field of course. Then your original solution remains and that is import the product twice with the Append category option. Only other way I see is that the category names are changed to use the HTML code or another separator symbol if you want to do it in a single run.

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Hello, [quote]is very rude. I have two licenses with you and I deserve a little bit of supported answers to my questions when I have difficulty to understand your way of program thinking.[/quote] The intention here is not to be rude but to confirm from you that my explanation was clear enough or if i should clarify with more examples. Not sure how it sounded rude for you:D [quote]Second: How can I prevent CSVI to create the new SKU from file and just update the existing ones in the database? [/quote] In that case, the setting of Skip New items to yes is correct. If you see the message "not added because ignore non-existing items enabled" for a row you can ignore it because it is RO CSVI which is ignoring the new record. To just update the existing prices in database you need to add few more needed fields to your price import. I have explained about these needed fields in my previous post. You can also check the document i linked earlier. Let me know if you need any more help.

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Since I cannot reproduce this on Joomla 3.4.0, could you make me an Akeeba Backup that I can download and try it on? Thank you.

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Hello, [quote]I have made all these rules to virtuemart backend, but I do not know how to pass them on to each product through the scv I think it's simple...[/quote] Since you have created the rules already in VirtueMart backend, you can add field [b]product_discount_id[/b] in your import file and set the specific discount id for the product. If you have any issues with your import, post the latest debug log to check. To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to collect debug information?[/url] document.

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It works only if the path on the csv file is /media/k2/items/src/boomerang.jpg. It does not work with simple file name boomerang.jpg

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Thanks so much! I knew it had to be something simple! Too bad I can only give you a 100 for support on the ratings! Lindee

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Hello Tony, Yes since you are seeing this on checkout you need to check this error with VirtueMart.

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Hello Ralf, For the import you can use the fieldmapper to add all fields and match them to the fields in your import file. You can change the template to the export type and have all the fields there as well. For the export, you need to add them either one by one using the new button or multiple at once with the quick add. The reason I don't want to add an "Add all" button is mainly due to the huge increase in support tickets saying "It doesn't work". Users will add all fields, export the lot and import it back as such. That is simply not how things work. You need to be aware of what you import. You can't close your eyes and press the big red button and hope it all works out. :) If you need multiple templates with many fields, you only need to create one and from the templates list you can duplicate the template. This will also copy all fields linked to the template. An alternative option is to backup a template, this will give you an XML text file. Just copy paste the fields you want in there and then restore the template. There is another option, that is that you create an import of the type RO CSVI -> Custom table and import into the table [b]csvi_templatefields[/b]. This way you can even manage your fields in a spreadsheet for example. The 2 minimal fields you need for this are [b]csvi_template_id[/b] and [b]field_name[/b]. Insert or update is done based on the [b]csvi_templatefield_id[/b] field. So if you are looking to update entries either use that field or use the [b]field_name[/b] and in the template set the [b]Import based on[/b] to field_name.

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Hi, I am using CSVI Pro 7.4.1 with Joomla 3.8.5 and Virtuemart 3.2.12 and I am having trouble importing updated prices. I am trying to import an updated pricelist into Virtuemart from some Point of Sale software which has the product SKU and pre-tax price in it - but the prices may be different in both systems. When I try and import the prices, it adds them as a new (second) price and doesn't replace the original price (these products only have a single price field). I can see in the documentation there is a price_delete field, but I cannot seem to get the import working no matter what I try. When I refer to the documentation at https://csvimproved.com/support/import/203-virtuemart/1553-virtuemart-prices-import you suggest using as an example to Update Prices: "product_sku";"shopper_group_name";"product_currency";"price_quantity_start";"price_quantity_end";"product_price";"product_price_new" - I am stuck with log errors saying "Missing Fields" because I do not have a field for "product_price" as the website and POS software run as separate price lists. Sorry I have tried to look for answers but I am just stuck now :( - can you please help point me in the right direction? Thanks, Aaron

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Hello Pas, [quote]This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login.[/quote]Ok, this clears up a lot and is exactly what I wrote in my previous message, you will need another template for importing prices. You cannot manage multiple prices with the product import. The product import only deals with a single price for a product. The debug log doesn't show adding any new prices but it is also much longer than the one product you posted here. The SKU OLM009 is not in the debug log. Regardless of that, first you need to make an import template for the product prices. How to do that and what is needed is explained in the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import VirtueMart prices[/url] document. There is also an example for using multiple shopper groups and how to change prices. So my suggestion is to create this import template, test it out with 1 product and see how it goes. If it doesn't do what you want, post the debug log and the file you tried and we can take it from there.

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Hello, [quote]1. Is the access level on the menu item used for cron set to Public?[/quote] Yes the access is set to public [quote]2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that? [/quote] In attachments. The lines with start and end time are manualy trigered frontend link, with correct import. The lines without end time are the wget trigered frontend links. ... [quote]The problem I think is that CSVI uses Javascript to run an import to circumvent any timeouts. This means it loads the page and then starts the import by means of Javascript calls. The Javascript doesn't get executed because of wget.[/quote]Yes it seems so. The email output has also this message in the component section ... [code type="markup"]The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.[/code] [quote]When you say, it doesn't work you need to explain in more detail what doesn't work because now it is just too little info. I looked at your changes in the file, they look OK to me.[/quote]I try to run the changed cron file as a php 7.2 script. I addet the path to the changed file, with hardcodet template_id, secret and key. After the cron is trigered, there are any new logs. The email uotput send only this ... [code type="markup"]Error: Failed to start application: Failed to start the sessionJob 'PHP_INI_SCAN_DIR=/usr/php72/lib/phpini-cli.d /usr/sbin/webcron /usr/php72/bin/php '/server/path/administrator/components/com_csvi/helper/cron2.php'' terminated (exit status: 1) (mailing output)[/code]

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To see if arguments get passed from the command line the defaukt way, I wrote a little test.php file: [code type="markup"] $txt = "arguments given: " . $argc . "\n"; $txt .= print_r($argv,true); $mf = fopen("testfile.txt", "w"); fwrite($mf, $txt); fclose($mf); [/code] When run like this: [code type="markup"]/usr/bin/php -f /home/domain/public_html/administrator/components/com_csvi/helper/test.php key### 5[/code] it produced a text file with this content: [code type="markup"] arguments given: 3 Array ( [0] => /home/domain/public_html/administrator/components/com_csvi/helper/test.php [1] => key### [2] => 5 ) [/code] So this way works. The same file run with double dashes:[code type="markup"] root@vps [~]# /usr/bin/php -f /home/domain/public_html/administrator/components/com_csvi/helper/test.php --key=key### --template_id=5[/code]produced an error message, and the usage instructions:[code type="markup"] Error in argument 3, char 2: no argument for option - Usage: php [-q] [-h] [-s] [-v] [-i] [-f ] php [args...] -a Run interactively -b | Bind Path for external FASTCGI Server mode -C Do not chdir to the script's directory -c | Look for php.ini file in this directory -n No php.ini file will be used[/code] and exactly the same with single dashes.

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Hello Tharuna, thanks for your reply. Building a template from the scratch with ORDER ADVANCED, the error 500 don't comes up. However it is a solution "in case of emergency"! It would be great to use an export with a simple csv-file. The data will be processed to import in a piece of software based on an access database. So my question: Is it possible to add all necessary fields to a simple order export based on a csv-file? Kind regards, Teresa

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[quote]Please add this function on next update!![/quote]Nothing to add, CSVI has been doing this since the beginning of time.

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Thanks! got it to work now. Sent the plugins since I saw other people on their forum asking about using your plugin. Lindee

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I only want to import file_description and file_meta, but as per Tharuna's recommendation I had to add the file_url and file_title too. I believe I had in my fist file only product_sku, file_description and file_meta, but this did not work. [quote]Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.[/quote] Again, I want to import/updated file_description and file_meta only. I am not sure if I understand your question [code type="markup"] Is it your intention to use the same description and meta value for all images? [/code] but each image (file_title) has the same file name as the product_sku. So, every file_title should have the same file_description and file_meta. Example: From the Test3 file product_sku 801 has three images which include the product_sku: 801_1.jpg|801_2.jpg|801_3.jpg Now, all of these 801 images should have the same file_description and file_meta which is "Freightliner Pre-1976 and Kenworth Pre-1971 Hub Kit". I would add all of these manually, but 12000+ products is even for me too much.

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Hi there, I'm using: Joomla! 3.6.5 CSVI Pro 7.0.2 I have an external software that stores all information about the products, including pricing. I have a couple questions about how to synchronize VM using CSVI imports for this case. I'm struggling to understand why there are multiple types of product import templates (operation types Price, Product) and if I need to use both templates in order to update a single product. Let's say I want to update the price and information for a product (for a SKU that already exists in VM). 1) Would I need to use both a Price Import AND a Product import? 2) According to this: https://csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices Changing the price for a product requires the old price... without knowing the previous price, (or using "0" for the product_price) will it still overwrite the old price with product_price_new? 3) Is there a way to distinguish between the fields that one can import versus those which are exportable? The 'Available Fields' list does not seem to distinguish between these two cases. For example, when I export price information, I have available fields such as 'basepricewithtax' and 'pricebeforetax'. However, when I import, the equivalent seems to be 'product_price'. 'pricebeforetax' is not a recognized import field. Thanks, Nathan

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Please hold on a while , I will report the development soon, since i did not try your suggested changes.. i will check over weekend. thanks.

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Hello, [quote]Yes thanks. I have created a template from this now which is an import template. Is this correct?[/quote] Yes thats correct. [quote]I have tried to import this using a subset of my content. I thought I would do a single category to prevent time outs etc. I have gone through process, fields detected all ok and columns all look fine however I get this message on every line. The category alreadsy exists in com_content.[/quote] Please update CSVI to 7.4.1 version as there was a small issue with F2C importing categories and that is fixed with this version. Don't forget to update your CSVI F2C addon extension as well. If you still have issues, post a sample of your import file along with the latest import debug log. It will also be good if you can post your template XML file, to get the template XML file go to CSVI maintenance menu, select CSVI Pro in first option and Backup templates in second option. Select the import template and click continue. Post the downloaded XML file. [quote]You are missing the required field(s): - projectid or projecttitle Obviously, this is a pretty clear message however my question is - Which field or fields in K2 would be mapped to these projectid or projecttitle F2C fields?[/quote] CSVI is looking for Content type title in F2C article import and that is what is said as projecttitle or projectid. As per my knowledge it should be mapped to the K2 Extra fields group name. [attachment]Screen Shot 2018-01-22 at 11.07.45 AM.png[/attachment]

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I'm having trouble with J2Store product import. I'm not really sure if I'm doing this correctly. I have two copies of a website, and I'm trying to add a new J2Store product to one of them and then use RO CSVI's J2Store add-on to transfer it to the other site. I made an export template for J2Store called "J2Store Complete Export" with the operation set to Product, and I added all available fields to Group fields (except for download fields because we don't need them) and added all these fields to Templates -> Template fields using Quick Add. Then I made a copy of the website (including the template I made) and moved it to a different server. On this new site I made a duplicate of the export template and switched it to an import template called "J2Store Complete Import", where the operation is still Product (I get the impression this will guarantee my new import template has the same fields as my export template). On the target site I deleted all the content and wanted to restore it with an import. I found that the J2Store import wasn't doing anything. When I enabled logging, I got a lot of errors about unsupported fields (I attached screen shots below), but when I updated my list I continued getting the same errors. When I tried "Example Joomla Content Export/Import" from the source site to the target site it restored all the articles, along with their J2Store settings. Then I tried moving a new product, and here I can't get it to work at all. I created a new J2Store product on the source site, and set its image to be an image that exists on both servers. The Joomla Content export correctly transfers the com_content information so that it makes a new article with the right name and basic information, but I haven't been able to transfer it to the target site as a J2Store product, getting the same errors as above. What could I be doing wrong? I have attached a sample file I'm trying to import, as well as some of the log readout: [attachment]Screen Shot 2019-10-15 at 1.54.38 PM.png[/attachment][attachment]Screen Shot 2019-10-15 at 1.54.12 PM.png[/attachment]

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Hello, [quote]Since latest update I cant fin the "record groupping" setting in the template.[/quote]It is on the Fields page. You don't see it there?

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Hello, [quote]There is no log output for the importing process.[/quote]That will mean you have not turned it on. Just one question, why are you dealing with 85 fields? Are you sure you need them all? Since you are struggling with the custom fields, let's make the import file a lot simpler at first and then the other fields can be added again. As per the [url=https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart]Custom fields for all for VirtueMart documentation[/url] you only need to use these fields custom_title, custom_value and custom_param for dealing with the CF4All fields. Add to that the product_sku field and you have a very simple file. Import that file first and enable the logging so we can see what happens on your import. Once that is working, we can look at adding more fields.

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Hello Mon, The issue is actually not the use of text enclosures but rather the field names that are being used I think. Since you have changed the field names in your template fields you need to use the new field names in the BODY as well. As a simple test, if you replace the [b]virtuemart_shipmentmethod_id[/b] with [b]C_CHARGE_CODE[/b] does it produce the expected output?

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Hello, [quote]I created a new import template for updating a couple joomla custom fields values. It keeps failing, and furthermore the log shows no problems that I can see and it also will not create a backup of a single template either as a download or saving to folder on server. When I try to backup a template it says it did but it does not. So I cannot give you a copy of the actual template, I made screenshots instead. I have verified the fields I am using are used for Joomla Content and reviewed your troubleshooting notes.[/quote] Check if your tmp folder has right permissions for backup template problem. [quote]One of the screenshots shows the onscreen log result after failed import and I think it is saying it failed because there is no fulltext, but that isn't a mandatory field unless it changed? My very first attempt resulted in fail as well saying it required title, so I added it but I thought your docs say for content only alias was mandatory along with category_path and ID of course.[/quote] Yes, fulltext or introtext are not mandatory but CSVI had it in its check and that is fixed with the attached patch file. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the patch file[/url] and run the import again. Also, title is not a needed field, if you see the message it says id or title or alias and category_path or catid fields. If no alias is given in import file, with title CSVI can generate alias field and with alias and categoryid ID field can be identified. Test the patch and let me know how it goes. [attachment]patch_content_2018_05_15.zip[/attachment]

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Hosting manager says there is no specific error on server, still not able to use your extension, i like so much your extension but since is not working for me i had to buy another one, im requesting a refund for this extension since is not working for me. Let me know if you need proof.

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Hello Andrej, Since your image URL is already encoded, you need to set Encode URL option to No in your template settings and on Image tab. Right now it is set to Yes. Try the import and let me know on how it goes.

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Hello, [quote]1/I have therefore removed the fields that the beginner does not need to know (category, alias, state ...) to have the least fields to fill. How to do in this case?[/quote] The needed fields in Joomla content import are title or alias, catid or category_path. You need to have any one of these or fields in your file. That is the least fields to fill. [quote]2 / for the moment, there is only one language, but the site will be multilingual later. How to insert the language value automatically without also asking the beginner ?[/quote] Language value can be inserted using [b]language[/b] field in your import file. For having french language you can use value fr-FR for this field. It cannot be automatic as RO CSVI does not know which value user wants to insert. Only thing which is automatic is that if there is no language set, default of all is inserted. [quote]3 / field values ​​check box (or multiple select) You're right, it's in other tests. Similar example, by doing an export to see what you generated, I saw in the export file the values ​​(eg "S | B";) and not the terms "small", "large" I would like that by typing "big" in the table, the entry in the database is "B".[/quote] Do you want to export "big" in your export file instead of B which is the value in database?

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yes, simple settings has worked and it brings up Fatal error: Out of memory (allocated 225705984) (tried to allocate 130968 bytes) in /home/cluster-sites/1050/o/officeneedsdirect.co.uk/public_html/libraries/joomla/database/driver/mysqli.php on line 1038 We do however have our memory_limit set at 800M as you can see on our http://www.officeneedsdirect.co.uk/info.php page Kind regards Tim

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Hello Tim, Another thought came up, are your products linked to a specific shopper group? What if you set the shopper group to "Available for all" on an imported product, will it show then? It must be something "simple" like that.

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Hello, Since it is tasks you have deleted you can always reset it by going to CSVI Pro >> Tasks and click on Reset button. This will get all your tasks back.

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Hello. Would be great to have some updated info related to the creation of the feed for google. I followed the old tutorial here but would be nice to have a template or basic config. I never managed to create the feed correctly using csvipro, was always marked with many errors. I tried both xml and csv. Actually shipping is quite simple since you can define it directly in google merchant center.

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Hey tharuna, Thanks for the help, but Rolandd already said the same thing to another person in a different thread [url=https://www.csvimproved.com/forum?view=topic&catid=44&id=32663]TOPIC: /administrator/components/com_csvi/rantai/rantai.p[/url] which is why I stated in the OP that I've uninstalled all of our admin tools and security plugins and reverted the htaccess file to the default J!3.5.1 htaccess. I've looked at every thread that deals with this issue and applied the patches I've found, but nothing corrects this issue and every single log has the same 2-4 lines saying it found old logs and it was clearing them and nothing else. I understand that this isn't likely to be CSVi related, but considering I've tried everything suggested to no avail, I need direct assistance with this one and it's completely random appearance. ETA: A copy of what now shows in every log after rantai became forbidden 2016-06-27 15:20:45 0 [DEBUG] Clean up old logs. Found 26 logs and threshold is 25 logs 2016-06-27 15:20:45 0 [QUERY] SELECT csvi_log_id FROM #_csvi_logs ORDER BY csvi_log_id 2016-06-27 15:21:06 0 [DEBUG] Clean up old logs. Found 25 logs and threshold is 25 logs 2016-06-27 15:21:06 0 [QUERY] SELECT csvi_log_id FROM #_csvi_logs ORDER BY csvi_log_id

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Hi, problem solved! It not was a file's problem, but with IceCat. It needs to write on "skip fields" which fields you don't want to import from IceCat. So simple! Thank you for your attention, I'm in love with your extension :D

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Hi, Since the override price etc is not available to add, I have not imported it, also how do I set the shopper_group_name to all, since it sets it to default, it does not display on the website? These are the fields they say they need, however I need override price and price without tax, or base price etc? product_sku product_price product_currency shopper_group_name price_quantity_start price_quantity_end

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You have a BOM. This question has been asked many times before :) This is why there is an article about it called [url=http://www.csvimproved.com/en/support/questions-and-answers/846-logged-out-on-import]Logged out on import[/url]. If you follow that, you should be good to go. Since the auto-detect delimiters is set to No, you will have to save the file without the BOM. Without the actual file, I can't comment on what is in the file specifically. [quote]Log is not produced to debug it.[/quote]The log is created but since the import dies, you don't get a link to it. The log can be found in tmp/com_csvi/debug.

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I feel silly for not catching that lol. The only issue left is how to do the same to the string variables and then I'm all set. I tried increasing the number of ~Y but no luck. Since you're on a roll, any suggestions on how to do that too? Thanks tharuna!

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[quote]Hello, [quote]When i want to add breaklines or custom text in the field combiner, do i make a combine field in the same order as im combining field? Or is there an easier way. Its meant for the following: In the combined field, there has to be a space between every field, for which i use combine character in a rule. However i want to add a static line between these, and 1 or 2 breaklines. [/quote] For the static text, you can add a combine field and set Default value for this field. Put this combine field in the order as it comes between the other combine fields and use it in your rule. Field order should be like Combine ->Value1 Combine->Static text as Default value set in Template fields. Combine->Value 2 Hope it is clear.[/quote] Tharuna, This worked great :) Now we almost have it set up exactly how we need it, except for this single breakline (an enter) like here: https://italricambi.nl/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14971&virtuemart_category_id=331 You see that the 'Vervangingsnummer voor' is a new line, which i added to product_desc in plain text (). Does this combine field support HTML? Or how do you suggest to insert the breakline? Should i make everything in paragraphs maybe? I do have to keep 'order' in my combine fields. Some of them are used in the template for instance. Many thanks

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Hi Can you help. When importing a simple csv I can preview it the rows no problem but then the Next step to import the file I get. An error has occured during the import. Below the information received from the server. 403 error on import - Access to this resource on the server is denied! We are running Litespeed server if that makes any difference

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Just one quick question: my developer was wondering how his plugin could influence the CSVI export, since it does nothing in the database and only consists of files. So what's the routing, any thoughts on this?

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Hello Davide, Whether you can do it with 1 or 2 templates really depends on what is in your import file. Since I don't know that I am assuming you are using the fields in the template rather than the column headers, both files that you are importing will need at least the same order of the fields. If the order is different then the fields won't match. Depending on what you are importing you may need two templates as well. Again, since I don't know which fields you are importing, it is hard to tell.

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Hello, Thanks for the code. It solves the problem in case of type 2 (values are showed, labels not) but type 1 remains empty. BTW filtering on shipping method doesn't work because the code is missing. But it can be copied from simple order export to here.

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Hello Donna, Since the URL is set in your template, you do not need to specify it on the cron job. You only need to specify the template name and the secret key set in the template.

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Hello, In that case the invoice_number is not enough for the query. Since you only want one order per line, do the group by on the virtuemart_order_id field. I believe that should get you the desired result.

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Hi Rolland, we have new eshop with Virtuemart 3.4.2 Joomla 3.9.6 CustomfieldForAll 4.0.4 CustomFilters Pro 2.7.0 CSVI Pro 7.12.0 CSVI Import Custom Fields For All If I imported CSV for parent products, the customfields are imported ok, but for child products created duplicate customfiled. But I need for child products the same customfield only with setup override and selected only one value from multi values. The file for import is one (parent with child, and I importing one time. Velikost rámu == Frame size Modelový rok == Model year I tried importing a single file or importing separate files and each time the result was the same. Parameters were duplicated after child products were imported. I send picture with right admin setup and wrong admin setup. parent: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14198&virtuemart_category_id=742&Itemid=435 child-wrong: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14199&virtuemart_category_id=742&Itemid=435 child-ok: https://kolopark.easy.minion.cz/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=14215&virtuemart_category_id=742&Itemid=435 How can I setup or import right? We have about 15000 products to import: - from feeds from suppliers - manually from ERP - manually in administration and the client does not want to manually overwrite child values => that then loses the use of CSVI advantage. I've also tried to add override / disabled values to CSV, but it didn't help. Best Regards Rudolf

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Hello Wicko, Can you share a screenshot on where you are seeing this error? As i said earlier we dont support this extension, since you are saying import went fine this should be something related to jnews extension.

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Hello, [quote]I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result.[/quote] You did not include your import debug log to check what has gone wrong. Please send it to check what has happened with your import. [quote]1. I build CF4ALLParent (which represent "type of material";) according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). [/quote] This looks correct. [quote]2. I build CF4ALL (which represent "material";) according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image)[/quote] This also looks correct. [quote]I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template.[/quote] You are not seeing that field in export template because we did not add support for it. For now we have added support for dependentcustomfieldsforall only for import. [quote]5. When I run the export I get the dcf4all.csv which is missing things, like the field values. [/quote] Again you are seeing empty values because of no support for dependentcustomfieldsforall on export. Send me your debug log and let us find why your import is not working.

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Hello Peter, [quote]What steps would you take to import those into Virtuemart so I don't have to add each individual product record?[/quote]What do you mean by adding each individual product record? Some background information, when you import a product it needs to have a unique identifier. This is called the product SKU and is a required field. CSVI checks if the SKU exists, if it does, the product is updated. If the SKU does not exist, CSVI adds the product to the system. [quote]Also, how do i prepare the csv file for the import?[/quote]Usually people use a spreadsheet to prepare their CSV import files. [quote]Do I create one template or 3?[/quote]You need only 1 template with 3 fields as you can add multiple fields to a single template. [quote]No supported fields have been found in the import file[/quote]This means that your CSV file does not contain column headers with the CSVI names but most likely a name of your own choosing. I can't comment further because there is no sample CSV included and the debug log. If you use the names as mentioned in your first post Category\Product\Price, you cannot use the option [b]Use file for configuration[/b]. This must be set to No and you have to add the fields to your template. You can also use the CSVI names instead which are category_path, product_sku, product_price. [quote]Fatal error: Call to a member function reset() on a non-object in /home/fitzadmin/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/category.php on line 379[/quote] This looks like it happened because no language has been chosen in the template so the language table could not be loaded. Although this is the category import, I thought you want to do a product import. You can also use the Fieldmapper in CSVI to help you create a template. Now it looks like you have the wrong kind of template set. You need a template of the type Import / VirtueMart / Product.

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Hello, The importing seems to be successful, the data is in database but since the virtuemart_vendor_id field has been updated as 0, you are not seeing the coupons on virtuemart backend. The issue is being worked on. Please try to import the data with virtuemart_vendor_id with default value as 1 or if you have any specific vendor id. Thank you.

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Hello, [quote]Observation: there is no connection between value in Category field (caps1.jpg) and what I can get to show up in Order Product field. It's not producing a subset of that category.[/quote] Yes that is correct. There is no connection between the Category field and Order product field. They work as independent export filters. [quote]Getting values to display based on the three options that are populated below search field: Product ID, Product Code, Product name... what is the exact sequence of steps you recommend to get this search to work? I can't seem to replicate the same steps over and over... if I type in product_name, it displays but nothing below. If I delete that and hit return, sometimes i can get a listing, other times that doesn't work. ditto with product_name or Product name.[/quote] The search works based on the characters entered in the text box. The text entered is searched in both product_code and product_name fields. It is an ajax search where results are refreshed and displayed based on the text entered or deleted. There is no need to hit return in this field. You just need to type in few characters of product name or product code to see the result. [quote]Should i be using the visual value, i'e Product Code or 'real' name, ie product_code. [/quote] No you just need to enter the value of either product_name or product_code. For example to display products with text "Helly" (as per your screenshot caps1.jpg) just enter the text "Helly" in the textbox and you should see the products filtered by this text. [quote]Then what's next step? carriage return? delete>? Type over it with product code or name or ID??? I get wildly inconsistent results trying all of these options. Please point me toward detailed documentation or tell me what the proper sequence is. I'm using Chrome Version 77.0.3865.90 (Official Build) (64-bit) on Mac 10.13.6 High Sierra. Have not tried Firefox or Safari yet. Don't know if cache is an issue, i got inconsistent results regardless of cleared cache or not. [/quote] From your screenshot i see that all the products are listed when there is nothing entered in the search textbox. The attached patch file will fix that display. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url], clear the cache and then try the search again. [quote]Thanks... hell of a nice product, i will definitely pay a visit to the joomla extensions site and rate.[/quote] Thank you for your feedback.

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Hi Tharuna, Server logs are empty since the error is in a php script and not on the server side. I contacted my host and that's what they told me, I saw them myself... that's why I sent you csvi logs before. D

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Hello, [quote]How can I assign the "Available for all" group for a price import?[/quote]Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import VirtueMart prices tutorial[/url]. For prices the * is used for shopper group names because VirtueMart needs it :) [quote]Is this the intended behavior?[/quote]This is not the intended behavior, I will need to see the debug log to understand why CSVI can't find the existing price. [quote]But numerous forum posts and tutorials say that is the character to use for all shopper groups[/quote]That is only for the shopper groups linked to prices, not for the shopper groups linked to products. In the next release, CSVI 6.5.0, you will be able to use the asterisk as well for products as we will just discard it on import. At least the import file will look more consistent. [quote]Would XML be a better choice than CSV for these issues?[/quote]That is not going to help in this case. If anything, it may make things more difficult. [quote]and remove certain columns before importing either products or pricing tiers.[/quote]You don't have to delete any columns. I would say you are better off to make another template where you skip the columns you don't need. So you have a single CSV file for a manufacturer with all their products and another CSV file for that manufacturer with the pricing tiers. You then have one template for the product import and one template for the price import. That should be efficient enough I think. You could have the pricing tiers in the same CSV file as the product file but then you would need to duplicate all the product information as well because each row needs all information. In this case you still have 2 templates but in the product template you would skip the pricing fields and in the price template you would skip the product fields. [quote] Would you you happen to have a tutorial on "store management" techniques when it comes to achieving some sort of efficiency of csv file management?[/quote]There is no such tutorial but I have explained my thoughts above.

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Hello, The query in the debug log looks good. The error you see will happen when the query processing is still on but the connection to MySQL gets closed. Since we are not able to reproduce this error on our local server, Can you send me your site Joomla administrator access details and FTP details to check on the export? You can either send it as a private message or post a email to tharuna@csvimproved.com.

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Hello, Since the simple file won't work, I can't think of anything else we can try to see why the server kills CSVI. As for the logfile, I am no server administrator, so I can only guess what is in there. I see twice an abort request processing but no reason as to why it is aborting. If you are not bound to this hosting provider, there are others out there that will provide good hosting solutions that work and in case of issues know what to do.

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I would like to know how to do (and is it possible simple ?) to personalised the html for an export ? Wich file shall I have to modify ? I just want to up the size of columns to have the category name and SKU product on 1 line (not 2 as actualy). Thanks for your help

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Hello, I am trying to import Extra fields based on product SKU. I have set the extra field type as string and i want to import the quantity of each product on a custom field. Basically i know how to do it manually but since there is a huge amount of products it will take forever. Example is attached. Looking forward to your reply.

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Hello, Looks like your import is breaking when trying to resize the image. What if you remove Maximum width resize, Maximum height resize on Image tab in your template setting and try the import? Also since you have the image already on your server you dont have to set Save images on server to Yes. This is for saving remote images on your server during import. You can set this option to No. Try import and see if it works else send the image in a private message and i will look into it.

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Hello Monica, Since the issue is something related to your live site and export works on your test site, are the extensions installed on your live site are also installed on your test site? Can you check if any of the installed plugins on your site is conflicting with CSVI? List of few known plugins are listed in [url=https://csvimproved.com/support/questions-and-answers/760-conflict-with-plugins]Conflict with plugins[/url] document but it is good to disable the other installed plugins and check your export.

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Hello Don, [quote]but the latest version I see is 5.21.2[/quote]Scroll down on the download page, it is below the 5.21.2 version. You can't use 5.21.2 with HikaShop, since you installed 5.21.2 make sure you clean out the system as mentioned before.

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Hello, Yes, i saw the screenshot you had sent for preview, just confirming if you have tried the same file once again since the content is different from the file. The same file when i try to import looks good on preview. Thank you.

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Hello, Sending me the same email 6 times is not going to get you an answer faster. You don't need to install the RSForm addon, since you only use VirtueMart you said. So first install CSVI Pro and then the CSVI VirtueMart add-on.

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[quote]Would you care to explain? I am interested what that is. Perhaps it can help others since many hosting providers use cPanel.[/quote] Regarding errors, Cpanel offers to switch the PHP version. When you do that, there are settings for each version. Those settings have one option to turn on error showing. [quote]In that case you have duplicates. On the Fields tab, you have a Group By button. Click that and in the popup, select which field you want to group on. I would say you can do the product_sku and that should fix it.[/quote] Ok, I will try that one later. The problem with your extension is that it needs newer PHP version to run, but my old page runs on older PHP version. When I switch server to newer version, old page has errors... since old page is still used for customers, I ca't allow it... so I have some work on late night hours :D Thanks this far. I will leave feedback, how it goes. It seems that after correction of these mistakes everything should work fine.

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Hello, [quote]I have uploaded the patch file. I will see if that improves anything.[/quote] In the short file you did it won't have much impact but I can see that the patch is working because the thumbnail is no longer being generated. [quote]Yes this is our product ID. I want to keep it the same. It is in the import file in the first field[/quote] [quote]Our SKU is in.[/quote] These two belong together. As I mentioned before we use the SKU to identify products, this also means that the product_id is ignored because you cannot have 2 unique identifiers, it is one or the other. Using the SKU the database still controls the product_id values, if you want to use the product_id field you must take control of the IDs and ensure they exist before import. The reason for this is that Joomla only does updates on primary keys. If you just need this ID be linked to the product you may consider adding it as a custom field. Either on the article or on the product as we are dealing with Joomla Articles and J2Store products here. If you decide to go ahead to force your ID as primary key, the field you need is j2store_product_id. Out of curiosity, why using 2 unique identifiers for a single product? [quote]This is still not a good result.[/quote]Yes because the original issue is still not resolved and in some cases is even worse. That 3 second query is taking 5 seconds in some cases. Is the database log not saying anything about this query? We have gone ahead and are doing some tests with our own file with 25,000 records but no final conclusions yet. To do some local testing, I saw you already posted a sample CSV file earlier. Can you post a backup of your import template as well? This can be done by going to Maintenance -> CSVI Pro -> Backup templates and select your template. This file can be uploaded here. I think I have spotted something that can be optimized but want to be sure to check it against your template. While typing this I see you have updated your post with another question. [quote]This import is not uploading any images, only the file path.[/quote] Image processing is set to No, so no thumbnails are created or set, only the filepath is stored. If you want the thumbnails processed you can set [b]Process images[/b] to Yes on the Image tab. The thumbnail options will show and CSVI will generate the thumbnails. I hope it makes sense that when Process images is set to No, it doesn't process images.

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Hello, Apologies, I was under the impression you got it working again. Since this is not the case, let's see what is going on. First, can you create a template by selecting the import as you usually do just don't select your file for import but click on Save as new and enter a template name. After that select the file you want to import and run the import.

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Hello Eddie, > Will sef urls will be output since they have not been so far? SEF URLs will be output as long as the option SEF URLs has been set to Yes in the template. Not to forget, the domain name needs to be set in the Global configuration of CSVI as well. On the Dashboard click on the Options button. You can then set the domain name of your site.

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Hello, Uninstall the plugin, since it is not used anyway and then it shouldn't give the error anymore. As for the language, give me a week or two to get the final release out and then the language files for version 6 will be put up on Transifex.

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Hello Kostas, That is very well possible. There is no problem with importing the URL you posted or even using the file upload. So the issue will have to be somewhere on your server. Since you are having space issues, that would be the first place to check.

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Hello, In your export template settings on Options tab you have set category separator to be / and since there is no matching > found in the category, replacement rule does not work. Change the replace rule to find for (/) replace with / and run the export. See if it works.

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Hello, Since you have set a field copy rule to use intnotes as slug, you can set Recreate alias to No on Options tab in your template settings. Recreate alias will use the product name to generate slug for a product, that could be cause for duplicate error.

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Hello, The usage of the "last hour" is something that I am not even aware of that it works. Since you said it works in 4.5.4 I checked the code but this hasn't changed since. So I played a little with it and I found that you cannot save the template with the text "last hour" but if you type in the "last hour" and then click Export it indeed exports the last hour data. The reason you can't save the text "last hour" is because it isn't a valid date/time. [quote]but it doesn't fill my need and the advanced is buggy, because doesn't save the order of the fiels to export.[/quote]After you fill in the order of the fields you need to click on the Save button on the toolbar above the fields. Do not click on the icon at the top of the column.

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Hi, We are using CSVImproved to export Hikashop orders on daily base. These export are done every evening at 22 hours and should export the new (confirmed) orders since last run. But lately, it looks like there are somtimes orders exported twice. This should not be possible, since we have as rule it should look at new orders since last run. When I compare these orders, it seems that all of these orders are made between 21 and 22 hours, in fact the hour before export is made. Is it likely that this is where the bug is coming from? Maybe wrong server time? Or... I hope you have a suggestion, because our Fulfilment partner has many problems with working with our exports now. Regards, Carst

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Using 6.3.0 on VM 3.0.8. I must be missing something but I cannot seem to find the product_desc field when trying to add new fields to the existing product import template. I see various other product fields but no product_desc. This is my first time using this version so perhaps I am missing something simple... Any help most appreciated. Thanks.

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Hello, The logic is pretty simple I think. If you have duplicate orders, find the uniqueness in your orders and group on that. Unfortunately I can't see what is missing in your order export file but I checked the file you posted originally. The problem you are trying to solve is the duplicate products when you have child/parent items, correct?

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Hello, [quote]I am guessing the problem is because the product is no longer in VM.[/quote]The problem is not that the products are no longer there because the search only happens on the order item table. The issue is that the list is limited to 10 products and you have more than 10 products that start with the same 5 characters in your case. Usually you would continue typing to match the full SKU but your SKU ends at the first 5 characters. The search works on both the SKU or product name. You can filter the list on the name of the product to get that CJC1R product. A work-around in your case would be to change the file administrator/components/com_csvi/addon/com_virtuemart/helper/com_virtuemart_json.php on line 106 and change the 10 to a higher number if you want more products to show up. This is nothing new though, it has been there since a long time. It just happens that your database returns these 10 records as first items. A downgrade is not necessary I think since you can filter the list on product name or that won't work either?

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I need to keep the payments, etc. The thing is that since I made this mistake, I don't see the products in vm, in order to delete them and I get duplicate errors on import, due to duplicated skus. Maybe I should delete them at phpmyadmin. What do you think?

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Hello Manuel, We don't have an option to delete an order after export but In your export template settings on Options tab in Date range filter set the value to Since last run. This will export all new orders from the last export time. That should help to your need.

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Hello, Since you are saying that you see the same SQL error on installing CSVI we assume that your CSVI installation with files is completed and installation breaks when running the database update. To solve this database inconsistencies you can [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] attached with the post and then go to CSVI About page and click on Fix database button. This should fix all your database issues. Let me know on how it goes. [attachment]patch_csvi_10_04_2018.zip[/attachment]

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Hello, CSVI wont list a language in its import template only when there is missing language table in VirtueMart but since you are saying you have virtuemart_products_pt_pt table. Just to confirm agian, Can you follow the below steps and send me the screenshot on what you see in the options? 1. Create a custom import template in CSVI by selecting CSVI Pro in component and Operation as Custom tables. 2. In the template on Options tab, under Custom tables filter by virtuemart_products. 3. Post the screenshot on what you see there.

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Hi Roland I made a simple template for showing you the result and happened to get this error: [code type="markup"] Error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'FROM `u8713_virtuemart_orders` LEFT JOIN `u8713_virtuemart_order_items` ON `u871' at line 2 SQL=SELECT FROM `u8713_virtuemart_orders` LEFT JOIN `u8713_virtuemart_order_items` ON `u8713_virtuemart_orders`.`virtuemart_order_id` = `u8713_virtuemart_order_items`.`virtuemart_order_id` LEFT JOIN `u8713_virtuemart_order_userinfos` AS `user_info1` ON `u8713_virtuemart_orders`.`virtuemart_order_id` = `user_info1`.`virtuemart_order_id` LEFT JOIN `u8713_virtuemart_orderstates` ON `u8713_virtuemart_orders`.`order_status` = `u8713_virtuemart_orderstates`.`order_status_code` LEFT JOIN `u8713_virtuemart_product_manufacturers` ON `u8713_virtuemart_order_items`.`virtuemart_product_id` = `u8713_virtuemart_product_manufacturers`.`virtuemart_product_id` LEFT JOIN `u8713_virtuemart_manufacturers` ON `u8713_virtuemart_product_manufacturers`.`virtuemart_manufacturer_id` = `u8713_virtuemart_manufacturers`.`virtuemart_manufacturer_id` LEFT JOIN `u8713_users` ON `u8713_users`.`id` = `user_info1`.`virtuemart_user_id` LEFT JOIN `u8713_virtuemart_countries` ON `u8713_virtuemart_countries`.`virtuemart_country_id` = `user_info1`.`virtuemart_country_id` LEFT JOIN `u8713_virtuemart_invoices` ON `u8713_virtuemart_orders`.`virtuemart_order_id` = `u8713_virtuemart_invoices`.`virtuemart_order_id` LEFT JOIN `u8713_virtuemart_paymentmethods_es_es` ON `u8713_virtuemart_orders`.`virtuemart_paymentmethod_id` = `u8713_virtuemart_paymentmethods_es_es`.`virtuemart_paymentmethod_id` LEFT JOIN `u8713_virtuemart_shipmentmethods` ON `u8713_virtuemart_orders`.`virtuemart_shipmentmethod_id` = `u8713_virtuemart_shipmentmethods`.`virtuemart_shipmentmethod_id` WHERE `u8713_virtuemart_orders`.`order_status` IN ('C') AND `user_info1`.`address_type` = 'ST' [/code] The issue I was talking about is described in the image: Column headers all exported. Default values only first appears in exported CSV file.

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Hi guys, On a test server - Same server and set up settings, CSVI Virtuemart Exports perform as expected. On our live site no matter what, even the most simple export templates only output the first line of any virtuemart order and nothing else (so I don't believe our issue is related to template set up as the same work on our test site). Have fully uninstalled CSVI Pro including removing database entries and reinstalled but no matter what, only one line only exports. I'm at the stage now where I really need a solution so do you have any other ideas or suggestions ? Regards, Monica

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Thanks for the quick reply. However, I did follow those steps - twice before posting my question. And on the live test site, the extension hasn't been installed. Since my localhost version wasn't so far along, i created a fresh install and loaded 7.1.0. Can't do that with the hosted version though. Lindee

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I am using Joomla! 3.8.10 Stable. So since the import run fine on you, it seems that the problem is in my end. By the way, in your screenshot i see only the first paragraph. I can't see further below, so did you notice if the whole HTML text got imported properly?

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Hello, These are notices thrown by K2 extension file. Since CSVI uses K2 extension file in processing image these notices are shown on import. Go to System -> Global Configuration -> Server -> Error Reporting and set this to System default. Save the configuration and run the import and check if these notices are gone.

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Hello, Debug log helped. You have Process images set to No but since you have file_url in the import file, CSVI will directly use the file_url value in import and will not do any image processing. You can set file_url field to [b]Skip[/b] so that field is completely ignored on import.

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Hello Rosalie, Since your hosting provider doesn't know how their own system works, it is going to be nearly impossible to find out why the 500 error occurs. The maximum execution time isn't usually the problem with a 500 error, more common is the PHP version or file permissions. If the suggestion of Tharuna doesn't work and you still get the 500 error, I have included an SQL file with my VirtueMart fields. Do know that since the update did not run on your system, the fields may or may not work and you won't have the option of using the custom fields. Depending on what you want to import you could have enough with this. I do think your hosting company should learn how to check the error logs.

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Hello Jamie, Since this is a 3rd party plugin we have no knowledge on how the data is handled in VirtueMart tables. One option i can think of is to use [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] in CSVI. Check on how the plugin is storing the data, create an import file accordingly and try to run the import file using custom table import. See if it helps.

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Hello, [quote]I don't want or care about the product status actually.[/quote]Aha, that got lost in translation. [quote]If I can get the operation=orders to work, I will be golden![/quote]We will and let's focus on that. [quote]I can certainly work in phymyadmin and am not scared to do so. What tables do you need or is there a better way to do this? If I use phpmyadmin, do you want them in sql or csv?[/quote]Yes, you can use PhpMyAdmin. What you do there is select the database in the tree on the left pane. After that click Export on the toolbar at the top. This will give you the export page. There you click Go. This will export the complete database in SQL and is probably the easiest way to go. [quote]However, woudl it be possible to be have it so it will search all products in VM that match?[/quote]The search filter searches all the sold products because you can't export orders of products that have not been sold because they don't exist. [quote]This is a something I export on a regular basis. As is, I will need to go into the template and do a new search to make sure new ones have not been ordered every time I want to run the export.[/quote]Thinking about a new approach here, the latest version of CSVI has the option to export everything since the last run. So you run your export on Monday morning where you set the filters. On Tuesday morning, you remove the filters and just export the orders since Monday morning by setting the order date to last run. On Wednesday morning, don't make any changes to the template but just run it and you get the orders from Tuesday till Wednesday. So you continue, it will always be the orders since last run. The reason the template needs to be changed on Tuesday morning is because you need to have a baseline for the Since last run. Perhaps this is something of use to you? This way you can also use it with cron. I looked at the debug log you sent, there is nothing wrong with the query, so if there is nothing in the export file all I can think of is that the query hasn't found any results.

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After gladly purchasing CSVImproved I have spent the last 6 hours scouring the web for step by step instructions on how to import into Virtuemart 3 from a csv file that has 3 columns (Category\Product\Price) and two thousand products. Can someone please help me. I am using Joomla 3. You would think that someone had simple, step by step instructions somewhere!! Please help guys!

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Ha, ha! I just imported the file you attached and it works like a dream. But no worries, I wouldn't have figured it out on my own. I kept my .csv file simple for testing purposes, and that obviously worked to my disadvantage. And so we can mark this issue as *solved* and I would like to thank you very much for your assistance!

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Hello, There is one simple solution, if you know how to do, go to your phpmyadmin >> select your database >> look for #__virtuemart_medias table >> on SQL tab paste the query below and click Go. Dont forget to replace #_ with your table prefix in the query. This query will publish [b]all the images[/b] of products, manufacturer and category. [code type="markup"]UPDATE `#__virtuemart_medias` set `published`=1[/code]

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Hello, The custom fields data is stored in the product_attribute field in orders table, you can export this field to get your custom fields. Currently CSVI don't support individual custom fields in order export other than what is in product_attribute field. The data stored in product_attribute field depends on the custom fields you are using. It can be simple plain text or JSON string.

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Excellent, I got to import custom field correctly [quote] Can you post screenshot on which name? As per your debug log the name for billing address and shipping address are updated as per your import file.[/quote] Ok, i've attached capture , log and simple csv. Displayed name should be the one in Shipping address [attachment]com_csvi.log.22.zip[/attachment] [attachment]exportar_usuarios6.csv[/attachment] [attachment]captura1.jpg[/attachment]

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Hello, I created a new import template for updating a couple joomla custom fields values. It keeps failing, and furthermore the log shows no problems that I can see and it also will not create a backup of a single template either as a download or saving to folder on server. When I try to backup a template it says it did but it does not. So I cannot give you a copy of the actual template, I made screenshots instead. I have verified the fields I am using are used for Joomla Content and reviewed your troubleshooting notes. I did not screenshot the options tab for the template, it is just one setting and it is set to NO for keep existing ID. I have attached a copy of the import file, it is only 4 items. Also a copy of the import log. I tried to download a copy of the template backup log but it says no log available. I successfully updated almost 10,000 articles without issues using CSVI Pro version 7.6.1. This import template was newly created in 7.6.1 but never tested or used until today. I updated CSVI Pro to 7.6.2 within the past week and today was first opportunity to test it works correctly. I successfully exported many files today though. One of the screenshots shows the onscreen log result after failed import and I think it is saying it failed because there is no fulltext, but that isn't a mandatory field unless it changed? My very first attempt resulted in fail as well saying it required title, so I added it but I thought your docs say for content only alias was mandatory along with category_path and ID of course. This site was also just moved from staging to live server. I did change the url in CSVI options, and I also tried the import on the staging site which has not changed at all other than the same updates to extensions, and it fails exactly the same way there too. There are no other issues with the site that I can see. Joomla version 3.8.7 CSVI Pro version 7.6.2 CSVI J2store addon plug 7.6.2 [attachment]fit-update-test.csv[/attachment] [attachment]fitment-import-update-fields-screenshot.jpg[/attachment] [attachment]csvi-pro-log-fit-update-fails.jpg[/attachment] [attachment]fit-import-tpl-detail-screen.jpg[/attachment] [attachment]fit-import-tpl-file-screen.jpg[/attachment] [attachment]com_csvi.log.360.zip[/attachment]

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Hello, The duplicate with Job Id 469d1fd79fc9368683302df5a34942e7 you have referred is because of the catid. Right now i see all of these articles imported on different categories in your database table. CSVI checks for an existing article using alias and catid field, since the category is different it would have done a new insert.

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Hello, In your import template settings on File tab you have set Skip new items to Yes, set it to No and then run the import. This option will skip the records which do not exists, since your records are already there and need to be updated you should be setting this to No.

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Hello, It was a bit hard to find since you post as anonymous user and no order number ;) I believe I have found the right one and the invoice was sent to you on February 11th, 2019. I have just sent it again, please also check your spam folder in case it ended up there.

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Hello, [quote]Thank you for your reply. When I exported the required fields I realised that most products did not have aliases as they had been imported using J2Store's Simple CSV Import without an alias filed as I thought they would be created automatically in Joomla as is normally done when you enter an article manually.[/quote] Not sure how J2Store simple CSV import works but with CSVI J2Store product import if there is no alias field it is populated automatically. [quote]I realised that the simple answer was to make the aliases the same as the sku for all the books (sku = isbn for books). This seems quite appropriate for the books which are the only products involved in this import. I created an import file to do this and imported it using J2Store's simple csv app. This then enabled me to use CSVI to export the required alias and category_path fields, add the 3 new fields by matching the alias field to the sku and then import it back. Job done! [/quote] Glad to know that all works for you now. Would appreciate if you can give us a review on [url=https://extensions.joomla.org/extensions/extension/migration-a-conversion/data-import-a-export/csvi-pro/]Joomla Extension Directory[/url] :)

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Hello Iain, That really helped. Do you have any export template where on template settings, Enable front-end/cron option is set to Yes? I am thinking that you may not be having one and so the dropdown list is empty. Since this plugin works on front-end, it is required that you need to enable this setting in your export template. For the language label, try installing the attached plugin from extension manager and that would solve it. [attachment]plg_hikashop_hikashopcsviexport_csvi.zip[/attachment]

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Hi Tharuna, I am posting 2 log files. Since I cleaned up all previous products/categories/manufacturers/medias and so on, even in the database, I performed a first import. Its log file is #21. Then I noticed that clicking on any product in homepage lead to a 404 error - product not existing. So I performed another import of the same file, that produced log #22. Now I can open product details, but issue described yesterday is still here. Thanks

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[quote]but it's still unclear, even with the doc how to specify an alternate separator for categories.[/quote][quote]If it's also valid for K2 I'll check more carefully.[/quote]Now I see you are using CSVI with K2, since you didn't mention it, I assumed you were using VirtueMart. [quote]Where do I configure that in the template ?[/quote]To specify the category separator on the category import, click on the Options tab, it is the only option there called Category separator.

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Thank you so much for your assistance with this... Since we are actually connecting to the CURRENT database, would it be possible for the drop down to have an option to connect to the CURRENT DATABASE? That way we are not inputing the userid/password at all... since your tool already has access to the current database. Also then I'm just selecting the TABLE I want it to connect to (in my case a view). Then I would just enter that name. We are on a firewall protected environment, so no one outside of our area can access our site on the back end, so unfortunately I can't give you access, I'm sorry. I have turned on error reporting, but I'm not getting a good error... my connection error is: Database connection could not be established. Error: Database connection could not be established. Error: Could not connect to MySQL server. We also tried to edit the user to be root...and that couldn't access it either... I AM able to query my data using an sql tool that I have installed on the joomla server... thanks, Laura

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The only thing the debug log tells me is that the process did stop on reading the CSV file. Since I can't reproduce it with the same setting, I want to ask if you can make an Akeeba backup of the site available for testing? I will check if I can reproduce it with the copy of your site.

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Hello, Reinstallation won't fix the problem since you don't know what the problem is. The debug log you posted looks good to me but on export CSVI tells you that 0 records have been processed? Go to System -> Global configuration -> Server -> Database. Check if the database type is set to [b]mysqli[/b], if not change this to mysqli.

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Hello Daniel, Since you are not doing any resizing on the images, it would be best to use the full path of where the images are located. So in your case the file_url would be images/stories/virtuemart/product/757017.jpg and the file_url_thumb would be images/stories/virtuemart/product/resized/757017.jpg Can you give that a try?

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Hello, [quote]Since couple of days we get 404 error while importing despite earlier it was working fine.[/quote]What has been changed on the server? It looks more like a URL that it tries to get cannot be found or is not allowed to open. Perhaps some security extension has been set to prevent access?

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Yes, that's right. I think CSVI correctly defines VMPATH_ADMIN as 'administrator/components/com_virtuemart/'. The rest of 'administrator/components/com_virtuemart/plugins/vmplugin.php' expects this path. Lines 21-22 just call for an extra 'com_virtuemart' directory in the path. It only showed up on a cron job since class 'VmConfig' is probably already defined when logged in to administrator.

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ok it's being a while since i have used csvi and maybe i'm confused. So, I have created in virtuemart the custom field named "Size" and the custom field type I chose to be mutli variant. Now I go on csvi i updated fields and i want to add to the csv the Size field but I can't

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Hello, Not sure what we can do about this. The error basically means that the server closed the connection and that is the end of it for CSVI then, other than reporting the error to you. Is it just that one template or any kind of export? Since it happens also through cron, it is safe to say that the server is killing the connection as with cron you are entirely running on the server and not dependent on the browser. Can the hosting provider say anything about this? Do they see why the server kills the connection? This won't be the execution time or memory since the connection is forcefully closed. Perhaps you are hitting some other limit, that would cause the server to close the connection. That is something the hosting provider may be able to tell.

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What a battle!! :( I have installed CSVI into a new installation of Hikashop so no tables to delete. On your page, I need 6.0 for the Hikashop to work but the latest version I see is 5.21.2 I downloaded that, opened in Hikashop, but has no fields at all to put into a upload file for import. Why can't I figure this out? It has to be something simple! Don

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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Hi guys! I have a csv file with 55 products and I would like every product to get a different discount. I have tried several ways but without success... In the file that I attach, next to the prices (product_price) I have the rates that I would like to have as a discount on the final price (product_discount) I have made all these rules to virtuemart backend, but I do not know how to pass them on to each product through the scv I think it's simple... Regards Terry_K PHP version 7.2.16 Joomla! version 3.9.4 CSVI Pro 7.11.0 VirtueMart 3.4.3 10005

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Hello, There is no problem with your csv file but with the setting Create image name on Images tab is set to Yes. You have set this to product_sku, since the product_sku is same for all the images, the query to check the image in virtuemart_medias table says the image already exists and ignores the second and third image. Can you try setting Image name based on to Random and do the import? That would solve your issue. If not, post the latest debug log to check.

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Hello, [quote]However while I was trying to perform some test, trying also to add this new field manually in the database, I found another problem: the update of available fields is not working anymore. I got an error like the one in the picture. It occurs anytime I try to click on "Update the list" button. I wonder why error is mentioning those "IVA" fields. Actually, all these are related to "calculation taxes and rules". I never mentioned or put such fields in override.sql file. So I think something is not working properly. I opened the database, no such fields in #__csvi_availablefields table. I tried also to uninstall CSVI Pro, manually delete tables, reinstall it. The same problem occurs. What can I do?[/quote] Two things that look weird in your error image, one is the name of the field 'IVA-order-com-virtuemart-export' and other is the column name 'component_name_table'. There is no such column name in CSVI available fields table. You can try to empty your csvi_availablefields table manually from phpmyadmin and then try running the update of available fields. See if there is no such error after that. [quote]Before this, I tried to run "order advanced export" and I noticed that if customer chooses the shipping address equal to billing address, no field is exported. I mean, in the template field list I put "shipping_address", "shipping_zip", and so on (only shipping fields), but these are empty. They are filled only if shipping address is different from billing address. Is this your implementation of orderadvanced export, or again there is a problem with my configuration?[/quote] It is not our implementation, it is how VirtueMart stores the data. If shipping address and billing address are different, it stores them as two different rows with address type as ST and BT and so you are seeing shipping data in export. If shipping and billing address are same VirtueMart stores it as BT address type and as single row. This should be the reason you are seeing your shipping address fields empty. [quote]Just a little minor point: first I was able to set "Use CDATA tag" to "No" value, field by field. Later it was not possible anymore: if I try to set them to "No", as soon as I save its value is restored to "Yes". Do you know why this could happen?[/quote] Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if this issue is gone? [attachment]patch_cdata_2017_03_27.zip[/attachment]

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Hello Eddie, [quote]Can I use the v5 cron.php in the v7 setup?[/quote]That is not possible unfortunately. What is even more interesting, since you mentioned version 5, I compared this with version 7 and the way CSVI collects the arguments is the same. Would it be possible to send me SSH access so I can see what is going on?

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Hello, In VirtueMart price import product_sku is one of the needed field and since it is not there, the rows are getting skipped. To solve this add product_sku field to your import with a fake value say 1. This way we are passing on with the needed field check and the price is updated with virtuemart_product_id. Let me know if this helps.

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Hello, You should not be using the link on the cron job, that wont work. Since you said in your previous post that you dont have a cpanel and cannot run cronjob in normal way, You need to find a way to trigger this URL. Perhaps try running this using bash script. You hosting provider should be able to help you with it.

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Hello, I am not sure what the issue is you are seeing but not all orders come in 2 lines, only those orders which have a different BT and ST value. You are grouping on order_number, since this is unique, you will only ever get 1 line in your export file. You should remove all grouping if you want to export all lines.

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Hello, The number 5 is fixed for the preview. Since you are using it for debugging only, you may as well change it in the code. The file you need to change is [b]administrator\components\com_csvi\models\importpreviews.php[/b] on line 54 you will see this code [code type="markup"]$index = 5;[/code] You can change the 5 to what you like.

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Since 50 is then too much, run it with 10 items and does it still time out? The problem may lie in importing those remote images, you are dependent on a remote server and if this takes a bit of time, it is easy to run out of the 30/60 second window. Having fewer items per import will mitigate this problem.

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Hello, Since the export rows are more, You can try out doing two things, try increasing maximum execution time which can be set in template settings. Click on Advance button, find tab called Limits, set Override system limits to Yes and set a maximum execution time in there. But it may not work on many servers as this is not allowed, in that case you may need to contact your hosting provider to increase the maximum execution time. Second option is you can export data in batches, In template Setting set on file tab use from record and to record to retrieve in batches.

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Hi Roland, I have an issue with the import which exists still since the recent upgrade. Basically k2 items which already exist seem not to be updating correctly, for example on the link [removed] the property 1RL only has one room available on the imported CSV file but on the k2 item/site there is data for 2 rooms still, its not clearing the data for these fields. Also my client is complaining of a similar issue with the k2item not updating correctly when it is unpublished. If you have any idea what could be causing this issue I would be much appreciated I have been looking for hours, many thanks!

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Hello Teresa, [quote]So my question: Is it possible to add all necessary fields to a simple order export based on a csv-file?[/quote] Can you tell me the fields that are in your csv file? You are not seeing them in your order export template fields? You can try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url] if you are not seeing any fields.

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Hello Teresa, [quote]I made a clean install of CSVI 7 and restored my templates. Here I noticed that the rules are imported several times!?!?[/quote] If the rules has been shared between templates while restoring templates each rule associated with the template gets restored individually. This could be a reason you are seeing duplicates. [quote]2. EXPORT via "Save on server" and "Save on FTP server" ends in a blanc screen AND files are not saved on server.[/quote] There was an issue with export on front end on CSVI 7. Its fixed on your site. You can see the export working now. [quote]3. Import via "Load from server" ends in an error: COM_CSVI_LOCAL_FILE_IS_NOT_FILE[/quote] The actual text is that your import file is not readable. Since the language strings are not translated you were not able to find the cause. You can see the error now on your front-end import.

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Hi, ok let's see if template is fine then. Please give a look to attached images. About Import_preview, I split fields in two rows: any of them contain parent on first line, children on the second line. Consider also that I cut custom_title and custom_value values in the image since they were too long in horizontal.. Anyway, CSVI seems to read correctly fields I set manually in the template, so from this point of view the setting should be fine. Let me know if you find something not okay.

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Hey Josh, Well Custom Fields doesn't exist in Joomla 3.6.5 as this is a feature of Joomla 3.7. On your Joomla 3.6.5 site you can change the export routine since you are moving to Joomla 3.7 anyway. Open the file plugins\csviaddon\categories\com_categories\model\export\category.php and on line 54 you will see this code [code type="markup"]$this->loadCustomFields();[/code]. Change this line to read [code type="markup"]// $this->loadCustomFields();[/code]. This should solve the issue. Of course you could also just update Joomla to the current 3.7.4 version.

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That's was the problem. So simple!! Thank you very much!