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| RO Users

Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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| Joomla Users

Requirements CSVI Pro User import Required fields New users: email username usergroup_name password / password_crypt Existing users: email Criteria These fields make up the criteria to determine if the record is going to be updated or added. If all the criteria fields match an existing record, the record will be updated. If not all the...

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| RO Users

The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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| RO Payments

RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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| RO Users

RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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| RO Users

This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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| RO Users

All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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| Joomla Users

Requirements Joomla Users Import User Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Click Next: Select Source Source is set default to Load from your computer. No...

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| Features

A list of all the Joomla extensions supported by RO Payments

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| Features

RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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| RO Single Sign On

The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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| RO Single Sign On

RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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| Features

On a site where users are deleted but linked to articles or categories you will see a warning pop-up when someone tries to acces that article or category and the user no longer exists.

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| Features

Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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| Features

RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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| Features

Set the maximum number of emails to send every time RO User runs.

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| RO Payments

The installation of RO Payments requires a few steps to be taken, by following this guide, it should be a fairly straightforward process. Requirements The following requirements must be met before you can start using RO Payments: An active contract with a payment provider A supported extension Installation Follow these steps to install...

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| Products

Automated user management for Joomla

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| RO CSVI

  Step to be followed for installing RO CSVI automatically Go to the extension manager Select the file on your computer to install RO CSVI Complete the installation by clicking on the Upload & Install After finishing the installation you will see the message 'Installing component was successful' RO CSVI is now ready to be...

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| RO Single Sign On

RO Single Sign On allows your Joomla site to act as a service provider and use the login from a trusted identity provider. You can even turn your Joomla site into your own identity provider and become the single place where you manage your users.

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| Joomla Users

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| Features

A list of all the Joomla extensions supported by RO Payments

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| News

RO Payments 5.0.0 This release has taken quite some time to see the light of day but today is the day that RO Payments 5 sees the light of day. Continuing on from JD iDEAL Gateway which has now been renamed to RO Payments. The majority of the improvements are under the hood. The code has been updated to meet the newest Joomla and PHP standards....

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| RO CSVI

The installation of RO CSVI requires a few steps but also depends on how you are going to use it. Generally speaking you would need RO CSVI and one or more add-ons for the third party extension you wan to connect with unless you are only using Joomla core. Support for Joomla core is included in the basic package.

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| RO CSVI

Fields tab will list all the fields added to import template from RO CSVI templates fields page. Edit template fields button will redirect to RO CSVI template fields page so to add more fields.

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| RO Payments

Explanation of all the RO Payments settings in RSForms!Pro forms. Select a specific profile, defer emails and allow free checkout. Option to send a confirmation email.

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| RO CSVI

The option to load import file from user computer. This option of selecting the import file can be seen after selecting the import template from RO CSVI Import page. The selected file content is then shown in Import preview page and thereafter used for import.

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| Company

Starting from RO CSVI 7.13.0 version, RO CSVI has added support for Breakdesigns Customfieldsforall, Stockablecustomfields and Dependentcustomfieldsforall extensions in one extension with name "RO CSVI Breakdesigns Custom fields".

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| RO Payments

In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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| RO CSVI

Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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| RO CSVI

Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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| RO CSVI

RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO Payments

RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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| RO CSVI

All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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| RO Payments

All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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| News

Today we are bringing you the release of RO CSVI 7.14.0. We are doing this because it contains some important fixes and we added two cool new features. The new features we added is the option to skip empty custom fields in VirtueMart Product import and allow importing from a local database table.

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| RO Single Sign On

All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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| News

Recently the Rabobank has been sending out an email regarding the use of Transport Layer Security (TLS) protocol. This is raising questions among the users of RO Payments and we want to clarify what this means.

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| RO CSVI

Follow these 3 steps to install the example templates for RO CSVI addons. This will give you all the example templates for installed addons. These example templates can be used to test your import and export routines. The example templates can also be used for starting to build your own templates.

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| RO CSVI

RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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| Joomla Users

Requirements Joomla Users Export User Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Click Next: Select Source Destination is set default to Download. No...

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| RO Payments

Recurring payments is a feature that has been on the to-do list for some time. Most hosting providers do not even support recurring payments. This was until Mollie announced they are now supporting recurring payments. RO Payments now also supports recurring payments using Mollie.

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| Available Fields

notify_email Notify waiting list users by email Format text Example...

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| RO Payments

Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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| News

A few years ago this started out as an idea of what might be cool to do with Joomla, instead of LDAP use SAML to allow users to login to the Joomla website within a corporate environment. The aim was to create a user-friendly interface to do the majority of these tasks to make it simple to maintain.

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| Available Fields

email User email address Format text Example...

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| Available Fields

username Login name of the Joomla user Format text Example...

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| Available Fields

email Email id of the user Format text Example...

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| Available Fields

shipping_email User shipping email address Format text Example...

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| RO CSVI

The document lists the component and operation for each RO CSVI addons. These component and operations are needed when you create an import or export template.

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| Joomla Users

{tab=Introduction} This tutorial explains how to import and export joomla user groups into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a...

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| RO CSVI

Often when we import files we run into errors that the file is not being read correctly. Where to start looking for the cause of the issue and how to solve this? Checkpoints Follow these checkpoints to make sure that you have the basics right. Up-to-date Available FieldsThe list of available fields should be up-to-date before importing...

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| Available Fields

email Email id of the user linked to the contact Format text...

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| Joomla Users

Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Source is set default to Load from...

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| Joomla Content

xreference Set the meta description for the article. Format Text: No HTML Example RO CSVI content import made easy.

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| Features

RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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| RO CSVI

This document explains on how to import Joomla articles using RO CSVI.

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| RO CSVI

RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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| RO Payments

Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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| RO CSVI

Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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| J2Store

Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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| J2Store

Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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| RO Payments

RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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| J2Store

Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Joomla Users

Requirements Joomla Users Export User Groups Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Destination is set default to...

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| VirtueMart

A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name, say for example VirtueMart Users info import Set Action to Import Set Component to VirtueMart Set Operation to Users Info Click Next: Select Source Source is set default to Load from your computer. No need...

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| Features

Set to Yes if you want to delete a user account without sending a reminder email. Any user matching the criteria will be deleted and not queued.

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| J2Store

Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Features

The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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| RO CSVI

With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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| RO CSVI

Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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| RO CSVI

Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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| Joomla Tags

Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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| J2Store

Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Variants Click Next: Select Source Source is set default to Load from your computer....

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| VirtueMart

{tab=Introduction} This tutorial explains how to import and export user info details into and from VirtueMart using CSV Improved. {tab=Import} Requirements VirtueMart Import Users info Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name,...

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| RO CSVI

Import of associations for an articles has become easy with RO CSVI Joomla content import template.

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| Joomla Users

{tab=Introduction} This tutorial explains how to import and export joomla user access levels into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template...

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| RO CSVI

File tab is a part of an import template and has very important settings needed for an import. The options available are Autodetect delimiters, Use file extension, Skip new items, Record name, Use file extension

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| News

CSV Improved 7.8.0 - a feature release Less than a month ago we released CSV Improved 7.7.0 with some great new features. In the meantime we have added some other extra nice features we don't want to keep to ourselves so we decided to do another smaller release. Joomla Tags We apologize for those looking for Tags support in 7.7.0, we forgot to...

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| VirtueMart

Check how to export Yandex Export for VirtueMart using RO CSVI. Document explains Yandex Export for VirtueMart - Creating the export template and Yandex Export for VirtueMart - Creating the export template fields and Yandex Export for VirtueMart - run the export with steps and animated gifs.

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| RO Payments

RO Payments comes with a script that makes it possible to check the status of payments automatically. With the update script these open payments, provided they have a transaction number, can be checked automatically. The command is configurable so you can decide which statuses and from which date to check the transactions.

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| RO CSVI

Starting with RO CSVI 7.14.0 version, there is a new option added to Load from database if to use Local(Joomla) connection or Remote connection. When the option of Load from database is selected on Source tab in template. A new drop down appears which would ask if you need to use Joomla connection or Remote connection.

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| Joomla Users

Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Source is set default to Load from...

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| Joomla Users

Requirements Joomla Users Export Access levels Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Destination is set default...

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| Available Fields

Description Set the user who created the article. Usage The Joomla user ID must be specified for the user who created the article. Format Numeric Example 42

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| Features

RO CSVI supports cron jobs to automate the import and export tasks required to run your site. Cron jobs are ideal for importing large files and can run unattended. Using cron jobs in combination with RO CSVI you can be sure your imports and exports are run at the time you have set them to run.

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| VirtueMart

A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to VirtueMart Set Operation to Users info Click Next: Select Source Destination is set default to Download. No need for change. Click Next: Select options The default values are OK,...

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| Available Fields

username Username of the user from Joomla user table Format...

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| RO Payments

Since the introduction of version 3, it has been possible to add multiple payment methods with a single plugin in HikaShop. This document explains step by step on how to add a payment method in HikaShop. You can repeat this process for every payment option you want to offer.

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| Available Fields

category_path The path of the category Format text Example...

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| Available Fields

usergroup_name_delete Remove assigned user group of a user Format text...

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Support results


Hello Niels, Roland thought the post is about RO CSVI so said cron jobs are optional. For RO Users extension you need to have a cron job. Cron job will send reminders to users, deactivate or delete accounts accounts based on the settings you have on RO User extension.

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Thanks RolandD. But RO CSVI does not has to do this, Joomla does this when one creates a new user manually through the admin page. But if I create new users using RO CSVI, Joomla does not send the “New user” email. I’ve tried (to my knowledge) every possible Joomla and CSVI setting, but the email is never sent. But probably my knowledge falls short and can you help me? Thanks

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Hello Didier, I do agree with you that the front-end import has limited value, as this only works if users have a folder on the server where they can upload their file. This is also as RO CSVI comes from the case where it was used to maintain websites by webmasters and not regular users. Perhaps with more limited capabilities, a GUI for front-end upload is possible but even then. One user could upload some records and the next user could overwrite them etc. That is the main fear :) Thank you for the feedback on the other issue. That is definitely a solution as well.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hello Laura, In the next release of RO CSVI, I have made another change. You can then also use Y or N to set a user blocked or not.

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Hello, I ran VirtueMart User info import with your content and i am not seeing this error. Can you tell us which version of RO CSVI and VirtueMart you are using?

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Hi all! This is more a request for usage assistance - the Joomla Users import tutorial appears to be missing: https://csvimproved.com/support/tutorials/251-joomla-users I want to be able to import a list of users. If the user doesn't exist, I want to be able to add that user to Joomla. For the purpose of security, I've been creating a random, unguessable password and requiring new users to reset their passwords (because it authenticates through their email address, this is more secure than emailing them their new password). If the user does exist, I *do not* want to change that user's password or require a password reset or inconvenience them at all. Is this possible? If so, how do I go about it? Cheers, Ian

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Hello, Looking at debug log, i see that you have [b]id[/b] field in your import. You don't need that field as CSVI uses email field to find if the user already exists in database and insert a new user if not there already. You are also missing a required field usergroup_name in your import. You need to add that. Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla User import[/url] to know on the required fields.

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1. You can create users using Joomla users import and then you can run the order import. I can not export the user. I have all orders as unregistered users. Joomla user export exported only my account.

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Joomla Version:3.5.1 CSVI Pro Version: 6.5.5 VirtueMart 3.0.14 Dear rolandd! I've got a question for You. We have ~21.000 product in vm. Would like to make a "webshop" with different discounts for different shopper groups for each users. I mean if user1 logged in, he has 15% discount for a product in category1. User2 has 45% for the same product in the same category. Users has more shopper groups for different categories ---> to earn different prices. If You know what i mean. (picture attached) The question is: Is there any way to import one product with product pricing like in the picture? (the example product created manually) Thank You forward. Tamas Kiss

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Hello, Apologies for the missing documentation. I thought I had already written this. However the process is quite simple, you can follow these steps: [list=1] [*]Install RO Payments [*]Install the RO Payments - RSEventsPro plugin [*]Go to RSEventsPro [*]Click on Payments Integration in the right menu [*]You will get a list of payment methods and RO Payments/JD iDEAL is there as well [*]Click on [b]plg_rsepro_payment_jdideal_title[/b] [*]Here you can configure the settings. Most important here is to select the Profile you created in RO Payments. When a user completes the event registration, this profile will be used to complete the payment. [*]Save your settings [*]All done. [/list] Let me know if this helps.

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Hello, Yes, you need both the reference fields. The field order_number is to find if there is already an existing order with the same number in database. If not a new order will be created else the existing order will be updated. With email we check if the order is for a valid existing user. Without user_email RO CSVI will not process your order and would show message "Not a valid user with email".

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Hello, [quote]Is the same thing the Joomla Users than the virtuemart Users?[/quote]They are not the same thing, I don't have so much time left over that I build the same thing and give it two different names :) The difference is that the Joomla Users only import Joomla user data and the VirtueMart users import the VirtueMart user info and create the Joomla users. Sounds like you will need to use the VirtueMart Users so you get the users both in VirtueMart and Joomla. Have a look at the documentation [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] for how to import VirtueMart users.

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Hello Kim, Do you have [b]Wholesalers[/b] user group created from Users >> Groups page? That is the reason your users are not imported. Can you confirm you have this user group created?

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Hello, [quote]for users, I do not have a user with an email in a joomla table user. How do I create it?[/quote] You can create users using [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla users import[/url] and then you can run the order import. [quote]I need to export orders from virtuemart 1 to virtuemart 3.[/quote] You can export Joomla users from your VirtueMart 1 site and import to VirtueMart 3 site and then do the orders export and import.

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Hello, Both author_id and reviewer_id are id of users from Joomla Users table and you need the name of the user related to both these ids?

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Hello, You cannot use custom table import for this table as it don't have a primary key field. You can use [url=https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]Joomla user import[/url] for updating the usergroup of an user.

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Hello, [quote]I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.[/quote] As per VirtueMart userinfo import existing user group will be replaced with the new one imported. If you want to assign multiple user group to a user you should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla user import[/url] operation. Multiple user group name separated by |.

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Hello, Thank you for your question. [quote]I need to know if the columns in the sheet will be able to be mapped into Joomla and for display in the front end like a simple ranking system.[/quote]The first step will be to find a Joomla extension that can display your rankings. The second step then is to see if you can map your spreadsheet to the columns of that ranking extension. Do you already have a ranking extension? [quote]Can the site admin upload in bulk a new excel sheet every time it needs updating OR must it be done one by one.[/quote]If you are talking about Joomla users, they can be uploaded in bulk. See our [url=https://rolandd.com/documentation/ro-csvi/joomla-users/import-joomla-users]Import Joomla Users[/url] tutorial for details. Let me know if you have any further questions.

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There are users with "default shopper group", there are users without "shopper group" and there are users "administrator". There are also User with "address type" different from the other filter "Building Adress".". I just want to remove the administrators. In attachment the log.

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Hi Roland, Confirm it is working now :) Thanks for the address_type_name tip, that's correct. Not of a big importance but because i noted; CSVI could try to also fill the following fields when importing users (they are filled automatically when creating new users manually) Table _virtuemart_vmusers virtuemart_paymentmethod_id -> 0 virtuemart_shipmentmethod_id -> 0 Table _users -> params {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""} Rgrds, Chris

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Hello, I have a web migrated from Joomla 1.5.26 and VM 1.1.9 to Joomla 3.4.4 and VM 3.0.10. Now the new web with Joomla 3.4.4 is off-line and I work still with the old web. I'm working some months to arrange all in a new web and now I will need to import the last users registered in the old web to the new web. (A part of users are imported, but I need import the last users) I have some questions: Is the same thing the Joomla Users than the virtuemart Users? I tried to export-import the users but without succes. I don't know if I must use the template "Joomla users -> user import" or "VirtueMart -> user info import" Thanks and knd regards

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Please let me ask you a basic thing about Joomla user import function. I made a template with the settings like an attached file 'template.jpg'. But I couldn't make 'usergroup' field in the template. I think that I misunderstood about Joomla user import. How can I make template for Joomla user import in the document here? https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users

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Hello, With VirtueMart user info import you cannot create or replace a new user group. The code only check is the user group is already in database and else throws error that user group name is not found. You should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2935-joomla-user-groups#import]Joomla User group import[/url] to import new user groups.

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Hi Roland, in ( Export / Virtuemart / User Info) is it possible exclude in the export file the user "Super Admin" and include in the export file only the users "Registred" ?

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Checked, I still get only one record/user, but I have 3 users. The SQL query in phpmyadmin is still working fine, is returning the 3 users. The debug and file are attached.

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Hello, [quote]Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".[/quote] The users you see have they been assigned to any shopper group? "No Shopper group assigned" will get all the users from Joomla users table but have not been assigned to any shopper group in virtuemart. Can you post the debug log?

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Hello Laura, You can skip the file parameter as your import is from database. In your import template on Source tab you need to set your database details from where the data is imported. RO CSVI will use your template settings while running your cron. [quote]my code I think would be: /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-import-users" --template_id="19" where: key --> my secret word template_id --> my template id[/quote] Yes, That's right.

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Hi, all users are in fact assigned to a shopper group "-default-", others may vary. There are about 13000 users. I attached log where I selected all shopper groups. ** Options ** User address type: -- Don't use -- Vendor: -- Don't use -- User modified date: -- Don't use -- Enabled: -- Don't use -- Activated: -- Don't use -- Shopper group name: selected all available Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. Can you help?

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Hallo Nico, Ik heb contact gehad met Nicolas van HikaShop en die verwijs mij naar deze post op het [url=https://www.hikashop.com/forum/payment-methods/896791-pay-with-points-don-t-work/303262.html]HikaShop forum[/url]. Volgens hem moet de [b]modifyOrder[/b] functie gebruikt worden en die gebruikt RO Payments ook, in dat geval is er niets wat aan de RO Payments plugin aangepast moet worden. Dit was zijn antwoord: [quote]Regarding the payment plugin, as long as you use the modifyOrder function call to change the order status, you should be fine regarding the points system ADDING points to the customer after the purchase (as reward points for the payment). In that case though, it's the user points plugin which needs to be configured.[/quote] Het schermprint in het topic bij HikaShop is ook van de User Points Betaal Plugin niet voor het beheren van de user points. Dus er worden denk ik wat zaken door elkaar gehaald.

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OK RolandD, that’s clear now. But for me that means also that the RO CSVO menu option “Import front-end” has limited value. So, the only real option left is to add the possibility to upload a file to the server and then use that file as source. I agree with you that uploading users that way is a delicate action, but that’s the same if one does this in the back-end and I don’t want to give access to the back-end (I am aware of the different possibilities here). BTW, concerning a previous ticket: I found a way to add users using RO CSVI without communicating them their username and password and so avoiding the use of mail software (e.g. AcyMailing). I just create them (with the reset password option) and instruct them via one e-mail (BBC) to connect to the website and to say that they forgot their username. They then receive their username and on the logon screen they then have to say that they forgot their password… Thanks for your support! Didier.

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Hi Tharuna, I created a logging procedure through htaccess and here's the output: [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:20:18 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:55 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:23:01 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42

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Hello, Do you have a Joomla user group as default? To know on the available user groups, in Joomla administrator menu go to Users >> Groups page. You should be using one of the user group name from the list in your import file.

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Hi, for users, I do not have a user with an email in a joomla table user. How do I create it? I need to export orders from virtuemart 1 to virtuemart 3.

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Our site has beside Dutch, more and more Belgian customers. So we want to offer Bancontact (and Creditcard) as an option beside iDeal. We have RSEvents for courses and RSForm pro for ordering a book. I've set up a Mollie profile with the three payment options. In RSEvents only [i]Ro Payments[/i]* is shown as the only option in the pulldown menu, even if I select a profile with only Bancontact as the only option. In RSForm Pro no option is shown to the user. In both cases: If both iDeal and Bancontact are set as options, only Dutch banks with iDeal are offered by Mollie. Is Bancontact is the only option in the profile, Mollie handles Bancontact. How can I offer the user a choice of payment options? Or am I doing something wrong? (*RO Payments as a label is confusing for the enduser / customer. )

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Hi, Thanks for your reply. Looks simple enough. :) Only problem: I bought RO Payments but can't remember having created an account. If I use the option 'Forgot username' and fill in the e-mailaccount I used when ordering I get a message 'user blocked'. Hope you can help me out once more. Regards, Jan

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Just a question; Is it possible to export some user fields from Community Builder? I have many users adding data to their user profile, would be nice to export to csv. Thanks in advance, Pascal

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My "user export" template is exporting only a fraction of my actual users. In the log it looks like it ignores almost all user IDs. (Log attached) Did I overlook something in the template settings?

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Hi! 1. Where i can download skip rule plugin? I can`t find it. 2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) and now i want to skip users with specific id, or user groups in my export file. regards

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Hello, As Roland already said the error can be seen only when there is no valid user email or password in Joomla users table. Can you send a private message of your Joomla users table mysql dump? I will check it here.

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Hello, The field email is not needed in your import file, only user_email is required. The error you get is because CSVI cannot find this user in the Joomla users table. Since there isn't a user and password field it throws an error as it can't setup the Joomla user. So I wonder now, does this email address actually exist in the Joomla users list? (I understand the real email is different) [code type="markup"]SELECT `id` FROM `ljw3m_users` WHERE `email` = 'info@XXXXXX.com.ar' [/code]

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Hi tharuna. It doesn't work well. Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".

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Hello Michel, All you need to do is enable Apple Pay in your Mollie account. If Mollie detects an Apple device, the option will be shown. If you want to use it as a separate option in the checkout process you can create a new payment option of the type RO Payments and set the paymentmethod to [b]applepay[/b]. The user will be redirected to Mollie for using Apple Pay.

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Hey Tony, As the log specifies, the Joomla user group is also needed. Instead of adding this to your CSV file you can do the following. [b]If your users are in different kinds of groups, you cannot use this and you must set the user groupname in your CSV file[/b] In your template, add the fields email, password and usergroup_name. Set the default value of the usergroup_name field to the name of the group these users are in. The email field should be first in your file and the password second. If not, adjust the order in the template. On the File tab set the option, Use columnheaders as configuration to No to make sure CSVI uses the template fields you just added. Let me know if you have any further questions.

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Hello, [quote]all users are in fact assigned to a shopper group "-default-", others may vary.[/quote] VirtueMart shows that users are assigned to Default Shopper Group in Shoppers page but if you click on the user edit link, what do you see in Shopper group field? [quote]There are about 13000 users. I attached log where I selected all shopper groups. [/quote] The query in debug log says that your users are not assigned to any shopper group. Can you check that? [quote]Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. [/quote] Yes because only these 9 users should have been assigned to default shopper group.

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hello I'm trying to import users through a CSV file and initially imports them correctly but when I access the file of virtuemart buyers and intendo modify the following error occurs " Error vmError: There is a serious problem with your store, there are entries with the same virtuemart_vendor_id 1 enable the vmdebug or check your virtuemart log files and fix it immediatly. Use the setStoreOwner function in Tools and Migration vmError: storing user data " If I do it manually, there's no problem. The import file is as follows: username|password|email|cif|address_type|address_type_name|first_name|last_name|address_1|zip|city|phone_1|usergroup_name|shopper_group_name|virtuemart_country_id|virtuemart_state_id F2525|$2y$10$H9TrZaSaG1VPo53E9NcLyuxUeeGrnZj/W2/LwjCx6bSNmShRhG7HO|rodriguez@conal.com|T000000X|Billing address||Tom|Ro|c/ Ocean Artico|10005|Caceres|927666555|Super Usuario|-default-|195|332 Thanks,

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Hello, Your file don't seem to be a valid one, i can see "Data lines have less fields than the header" error when checking the file with [url=https://www.rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url]. You need to correct the file before running it as RO CSVI import. Variants in HikaShop are custom fields in VirtueMart. You need to create custom field in VirtueMart to match the characteristics type you have in HikaShop. This will be little tricky as the way HikaShop and VirtueMart handle their variants are different. You can check [url=https://www.rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to see the format RO CSVI uses VirtueMart custom fields so you can change them in your HikaShop file.

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Changing the fields to state and country instead of state_name and country_name in import file has worked, thank you very much. [quote] [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.[/quote] The custom field I'm referring to is in Virtuemart user fields, not Joomla's. Is there a way to import this field, please? [attachment]captura.jpg[/attachment]

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Thanks Roland :) To clarify my suggestion 100%, the revolutionary thing would be for the user to define the filtering fields and the corresponding values, so that you don't have to hardcode them. In this way, user could filter his own custom fields. For example we have another case: We are running an affiliate program and we have added a tickbox in VM user fields. So any user can tick it when registering or ,for existing users, when they visit account maintenance. We need to have a way to monitor these users, i.e. the ones that have applied for becoming affiliates, so we are running a cron job every couple of days to check the list. It would be great to have the option to filter the (custom field) affiliate_program = 1 As this is not possible, we have to export all users every time, it's not very efficient. So this is the concept :) Rgrds, Chris

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Hello, [quote]I have an eshop in hika shop with two prices. The one price is the retail price and the secend price is access price for users (it works as wholesale) In cart a user can add only the second price (wholesale) (if you need a screenshot for better explanation please ask for it) So can i export in xml both prices? So to have in xml in one line the retail price and on other line the wholesale price?[/quote] Yes the retail price is stored with product in hikashop_products table and the second price for specific user or access level is stored in hikashop_price table. Both these prices can be exported using [url=https://rolandd.com/documentation/ro-csvi/hikashop/hikashop-product#export]HikaShop Product export[/url] template. [quote]Also in the same xml its very important to have and other characteristics like product code, description etc (no in seperate xml) [/quote] Yes you can export these in same XML file with same HikaShop Product export template.

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Hi, Importing users from front-end does not work, works perfectly from back-end. Menu item Import front-end generates error message: File source is not set for the template. Please edit the template and set the source from Source tab Same for Log file: File source not specified in templates Source file of template is set to “Load from your computer” Using RO CSVI 7.14.0 Don’t see what I can be doing wrong. Thanks Didier.

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Hello, [quote]These fields have been found but are not supported by CSVI: state_name country_name[/quote] Try changing the fields to state and country instead of state_name and country_name in your import file and run the import. [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.

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Hi Just a quick question. If I use CSVI to import new users, will the activation and "Welcome" email with information for the user be sent? Thanks in advance Tony

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Hello, [quote]Could not store the file /home3/anthemid/public_html/portal/tmp/com_csvi/export/export-orders.csv on the FTP server What means that? I try to write a file in an externa ft server why the path is in mine server?[/quote] When doing an export RO CSVI will write the export file in a temporary location on your server and then copy that file to the FTP server. The error says that RO CSVI cannot save that temporary file from your server location to FTP server. Please check if the export file is in the temporary file on your server. If yes then check if the user you are using to connect to FTP have permission to write the file on FTP server.

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Hello Ian, [quote]the Joomla Users import tutorial appears to be missing[/quote]The layout of the category was wrong. I have corrected this and now all shows as expected in the [url=https://csvimproved.com/support/tutorials/251-joomla-users]Joomla users tutorials[/url]. [quote]Is this a bug? Am I doing something wrong?[/quote]This is indeed a bug. The loading of a user would always return true so we figured the user already existed. I have this corrected in the attached patch file. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and see if this now works for you as expected?

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Hello, I can't export the shoppers and all sort of users from web in Joomla 1.5.26 and VM 1.1.9 I order to export them to the new web with joomla3 &VM3.. I try but the csv file is empty. I have created a new template from the table "user info export" and I selected all fields availables, then I export that. But it shows me only the name of fields, not the data of fields. Curiously I have in Joomla3&VM3 the name, username and e-mail of all contacts. But not the billing address, the shipment address and the ID user. I supose the data of users I have are thanks a Joomla migration or another exports that I did. But after Joomla migration, I used only with csvI the category detaills export, category export and products exports. Nothing about users... How I can export the information of shoppers and users that now is empty? I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway but I don't know if can be a problem about that. Maybe have only the users imformation from Joomla but not from Virtuemart. I can't send you a debug information because the csv file that I import is empty and I not try to export it. Excuse one more time my English and thanks for your help. Kind regards

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Hello Erik, You can find the documentation on the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments Option In Hikashop[/url] tutorial.

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Hello Laura, [quote]2. Import TAGS for the people that I just created - I have the user names as a field in the article table, so I can come up with the article id - I have the tag id numbers (tagid)[/quote] You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document to see how to do this import. [quote]Can I use csvi to do this import?[/quote] Yes RO CSVI can do this. In the above linked document check [b]Import Tags for Joomla Content[/b] section. You can use the example there to import tags for your people tag. [quote]Or should I just run a regular 'insert statement' into the 'tags' table? insert into xxx_contentitem_tag_map type_alias = com_content.article core_content_id --> not sure what this is content_item_id --> I assume this is the article id tag_id --> tagid tag_date --> current daate type_id --> not sure[/quote] This is not needed as RO CSVI supports tags in Joomla content import.

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Hello, sure! Ok so this are the settings in the live shop: https://gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: https://gyazo.com/a242126d02990a3a048331cf8ffbe282. Menuordering field ist available. I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: https://gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on... I didn't find how to import the users as "VM users"

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Hello Petr, [quote]if I try to import an order, it will end up with an error: Cannot process order. There is no user ID and there is also no valid order found[/quote] Do you have order_number field in your import file? For user, do you have the user with email in Joomla Users table? Post us the sample of your import file to check. The reason you must be seeing the same error with our sample file is that missing virtuemart_order_number and user email in your database tables.

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Dear Support, We want to import Joomla user. In addition, we have custom fields like Gender, City, State etc. So, Is it possible to import Joomla users & custom fields data in one shot ?

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On this page https://rolandd.com/products/ro-payments/installation the installation of RO Payments is described. However, there are no links under 'Extension' to information on how to install RO Payments as a payment plugin in HikaShop, although the text suggests that there should be (for that matter, that is the case for none of the extensions). Where do I dfind information on how to add RO Payments as a payment plugin in HikaShop please ? I have already setup a profile in RO Payments component.

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Hello, I suppose it :-) But in a CSVI from Joomla 1.5.26 I have only a template named "CSVI User info export" and I'm not sure if that is from Joomla users or from VM users. Excuse me. Now I see that it is from VM users. But I have a problem. I can't find a flie named "usergroup_name" in CSVI from J1.5 & VM 1.9.9. The "usergroup_name" is a required file and I don't know how do the export without this field. (I find only this field "Shopper_group_name".) Thanks and Kind regards

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I am using Joomla 3.3.6 and VM 3.0.4, I need to import about 200 users and set both their Joomla User Group and their VM Shopper Group. I thought this would be fairly straightforward, but I can't even get to first base. I have exported users and I can see the layout of the exported CSV file, but I don't understand how to map my csv file to an import template, and how to add the User Group and Shopper Group data--could you please explain how to set up the import template to accomplish this?

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Hello, If you are doing a Joomla user export, instead of selecting the usegroups you don't want to export, you can select which groups you want to include. That way you can also filter the users.

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Hello, [quote]I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?[/quote] You're right. There is no mention about this field in this document. This setting is absolutely necessary. Using RO CSVI it is possible to run [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]import or export using Frontend[/url] and using a menu link. In lot many cases where cron cannot be run in command line, users use this frontend option to run the template. Once you set this option to Yes and when you create a menu item you can see the template in menu option. The template which has this setting set to No will not be listed. Check the linked document in my reply for more information.

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Hello, [quote]I was hoping that with the rules, I could do this operation![/quote] The image processing i explained in my previous post cannot be done using RO CSVI rules. [quote]Little hope to see it taken into account especially that I have not found any possibility forum or user voice to vote on this or that need (even if you always decide in the end of course)[/quote] We will update you here when we have plans to support this plugin.

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Hello, Did you also update the RO CSVI package or only trying to update RO CSVI VirtueMart Breakdesigns plugin?

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Suggest me the [url=https://royalroservices.com/]RO Repair in Gurgaon[/url] service provider to get my RO well worked.

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Hello, The error says that you are missing a required field usergroup_name field in your import file. You need to add it to your import file so the error is gone. Also your csv file has id field which is not needed and can be removed. CSVI will identify users using email and usergroup_name field. If id field is found in the import file CSV will only do an update to user records and no new users will be added. This is because id is primary key field of a database table and it says that user is already present in the database records.

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Hello Laura, Users are updated based on their emailaddress. If the emailaddress exists, the user is updated, if the emailaddress does not exist the user is added unless you have set the option [b]Skip new items[/b] to Yes. To update user groups you would need 2 fields minimal: [ul] [li]email[/li] [li]usergroup_name or usergroup_path[/li] [/ul] You would use the usegroup_path if you have a nested structure for your user groups like: Location A/Dayworkers Location B/Dayworkers If you would only specify Dayworkers, CSVI would not know which group you meant.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, [quote]4. With text fields (e.g. note), it is easy to link table and excel header (Your field in CSVI).[/quote] Correct. It is the same for repeatable field but values will be JSON string. [quote]5. How to deal with repeatable type custom fields? How does it looked like in excel? [/quote] Just like any other custom field you can have this custom field as a column header in your excel sheet. I have given a sample content below on how repeatable field values looks like. Here Name and Age are the repeatable form fields as in the screenshot attached. Please note that the double quotes inside the JSON string should be escaped so you need to use it as "". [code]"alias";"catid";"testing-repeatable" "random-article";"2";"{""testing-repeatable0"":{""Name"":""User1"",""Age"":""47""},""testing-repeatable1"":{""Name"":""User2"",""Age"":""43""},""testing-repeatable2"":{""Name"":""User3"",""Age"":""31""},""testing-repeatable3"":{""Name"":""User4"",""Age"":""39""}}"[/code] We do have a task in our future development list for improving the import of repeatable custom fields in a better way so there is no playing with JSON strings.

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Hello, There is such version ver17 for RO CSVI. If you want to download any version of RO CSVI, go to [url=https://rolandd.com/downloads]Downloads[/url] page of our site, Click on Downloads button for RO CSVI, select the version you want to download.

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Hello, You have virtuemart_user_id field in your import file, this is the primary key field of the table and having this field will do only update of records. You need to remove this from your import file to insert new records. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] document to know the required fields for an user import.

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Hello Chris, Just wanted to chime in that I was able to reproduce your issue before the patch and after the patch the import of the user worked as expected. After you load the patch again, check if the file updated is located at plugins/csviaddon/users/com_users/model/import/user.php. Line 105 of this file should say [code type="markup"]if ($this->userTable->get('id', 0) > 0 && !$this->template->get('overwrite_existing_data'))[/code] Let me know what you find.

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Hello, You can import VirtueMart user custom field in the same VirtueMart user info import. Just add your field DNI as a column like you have other fields to your import file for users and run the import. Make sure that you run [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update available fields[/url] before running your import.

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Hello Emmanuel, [quote]At first I thought I need to use the process menu but it needs templates I don't have.[/quote]You need to create the template yourself since CSVI has no clue what file you are import or what you want to do :) [quote] I don't have any user import menu . [/quote]It is on the process page where you select Import -> Joomla users -> User import. [quote]In fact I need just some help to figure how this program works.[/quote]The principle is as follows: You [url=http://www.csvimproved.com/csvi-documentation/tutorials/787-managing-templates]create a template[/url] in which you specify what you want CSVI to do. In your case Joomla Users import. The template contains further settings to tweak your import. The most important of all is the fields, you need to map the fields of your import file to the fields in CSVI. To import Joomla users, you can follow the [url=http://www.csvimproved.com/csvi-documentation/tutorials/csvi-5/962-manage-joomla-users]Manage Joomla users[/url] tutorial. Once the template is setup, you can load your file and run the import. Let me know if you have any further questions.

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Hello, Something i noticed with your import file is that you are having id fields which is not recommended to be used as they are database primary key field of the database table and you are also missing required fields for the user info import. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users document[/url] to know on the required fields for the import.

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Hello, Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] to know how to import VirtueMart user info and creating an import file. You need to [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1074&catid=22&Itemid=252]create a CSVI import template[/url] by selecting component as VirtueMart and Operation as User info. That should do. If you have any problem send us the import debug log and sample import file to check. To know how to get the debug log, check [b]Where to get the debug information?[/b] on top of this page.

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Hello Nico, Thank you for your message. Your account has been unblocked now, not sure why it showed up as blocked. [quote]suggest that every payment made in a 'mollie' profile has the same recurrence and the same period.[/quote]Correct. You can see in your Mollie profile if you set Recurring to Yes, the options appear. Here the duration of the subscription and how often it should be collected. So these are set, only the price is not fixed. [quote]Is it possible to use the recurrence options of Joom Donation with RO Payments?[/quote]No, currently, it is only implemented for RSForms! Pro and it is a simple implementation. There is no workflow for when payments are collected. The idea is to extend the implementation further in the future. As for making it work with Joom Donation, I need to investigate what is needed. Recurring payments are not as easy to implement as it sounds. In an ideal situation, after the recurring has been setup, you would need to create updates in the extension where the recurring originated, so users can see the current status. Most extensions do not support any such thing. Cancellation of recurring payments should be available to end users as well. I will have a look at how easy/difficult it is to connect RO Payments and Joom Donation on the recurrence level and let you know.

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Hello, You do have a usergroup_name field in the import file you have posted but there is no value set for the users. You need to set a value for user group name in your import file so you don't see the error.

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Hello Marcel, To get a backup of your template from live site, go to RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your development site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello : I have tried your component for only 3 fields and 2300 records - user name, login name and email so I can create users for each. My excel file has 3 columns exactly the same way as listed. After using the import component it simply states 2300 records and no debug log file available. No users were added. After enabling the log file debugging it says repeatedly "COM_CSVI_NO_NEW_USER_PASSWORD_EMAIL" What am I doing wrong ?? Thanks!!

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Hello, [quote]So, CSVI shall ignore SKU's which are in the spreadsheet but not in the database. Isn't that setting for?[/quote] Yes, RO CSVI uses product_sku field to select a product from database. If the product_sku is already in database it updates the record else a new record will be created. If you have this setting set to Yes, RO CSVI will search for the SKU from your file in the database and if there is a new SKU in file but not in database, that will be ignored. Hope it is clear now.

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Hello Carst, You should use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI field combine plugin[/url] to merge two field values. RO CSVI conditional plugin is to process the value of a field based on another field and will not work for your case.

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Hello, Yes, you can import Joomla users and custom fields together. Have a look at[url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import] Joomla Users import document[/url] under Further reading section.

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Hello Carst, It is not possible to combine fields based on value of a field using RO CSVI Field combine plugin. It is not even possible with RO CSVI conditional rule plugin. You have to [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] for this requirement.

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It seems I cannot export all users at once. I tried and to get all users I perhaps have to make two exports, one all shopper groups and one no shopper groups. Is there a way to export all users at once? To answer your question, I get an export of users, but I cannot get all users in one export. Is there a way to remove all the filters and export all users in one step?

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Hallo, Als RO Payments zegt dat Membership Pro niet is geïnstalleerd, zal deze eerst geïnstalleerd moeten worden voor je de RO Payments plugin kan installeren.

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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I saw that with CSVI I can Import Group and users, but I need to import Viewing Access Levels too. My sites will have 60/70 different Access Levels. Is possible import the access levels? Are only 2 fileds, Name and user Group. Regards Erik

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Hello Nico, Yes, you can update the address of the user using [url=https://csvimproved.com/support/tutorials/240-hikashop/3304-hikashop-customer#import]HikaShop Customer[/url] import and by having required fields in your import file. The required fields in this case are user_email, password and usergroup_name. CSVI finds the user using these fields and does the insert or update. Since you are saying the users already exist, you can do an export of these fields and add your address details to the user and use the same file for doing the import. Let me know if that helps.

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Hello Steven, For RSForms!Pro have a look at our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show Payment Options In RSForms!Pro[/url] documentation. This explains how to show the individual payment options. As for RSEvents!Pro, this does not support multiple payment options from a single plugin. However you can change the name by creating a language override for the string [b]RSEPRO_PLG_PLUGIN_JDIDEAL_NAME[/b] If you have set to redirect immediately and selected a couple payment methods then RO Payments takes the first selected payment option. That should be the reason why you see only iDEAL. Either set the option to wait for the customer, they get the selection screen on your site to choose which payment option to choose or select no payment option in the profile and the user gets the option at Mollie to select which payment option to use

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Hello, You do not have a subscription with RO CSVI and so you are not able to select another category. You need to have an active subscription to get support for RO CSVI.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron in RO CSVI[/url] document to set your template as cron.

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Would it be possible to import prices in HikaShop per user by custom field? I think not but let me explain my situation : All users have a custom field in the user table with a client code in it. We would like to import prices specifically for that client and all we have now to check for the right client is that number. So before we try other options... just this question to see if we missed something :D

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Hello Didier, The local path is relative to where the website is hosted. So local for your website means, local on the server and not on your home computer. The website has no access to your local computer for obvious reasons of course :) So if you use the local path, the file must be uploaded to a folder on the server and then you can specify the server path. Just to give some background information, the front-end has no upload feature in CSVI because I believe it is quite dangerous as you can do some real damage to the site if you upload the wrong file on the wrong import. Having said that, Joomla does have the option that you can create a backend menu for a specific user group, so you could allow users to login to the backend and only access to RO CSVI. They could upload their local files to the server from there. Some explanation about this Joomla feature can be found [url=https://www.joomlashack.com/blog/tutorials/new-admin-menus/]New Admin Menus tutorial by JoomlaShack[/url].

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I am trying to export all the users. I am getting users on export. I am not getting all users though as seems to filter out a long list of IDs.

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Hi Roland, Attached the logs (export and import) I'm added a user group but not using this. (screen) This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login. Hope this helps a bit. Thanks, Pas

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Hi, when I export my joomla users the usergroup_name field is filled with every usergroup separated by "|". This is exactly what i want, I get something like this: Registered|Shopper|Prijs_Inc|Alcohol|VerzendAanHuis|MVO Kado But, when i export my hikashop customers i only see one (the first) usergroup name in the field usergroup_name. In this case only "Registered" The reason I need this, is that I want to be able to import/create my hikashop/joomla users at once and want to place a user in all the usergroups I need. So, if the separator "|" would work for the hikashop customer as well (as it does for the joomla user) this would be great. CSVI Pro Version: 6.3.0 Joomla! version: 3.4.5 PHP version: 5.5.23

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Hello, [quote]I'm glad you soon integrate repeatable fields (and later the repeatable subfield of joomla 4). This will give incredible power for beginners to add (en masse) several items :-)[/quote] Yes we know how important it is to have repeatable fields support. You can see it soon coming in RO CSVI release. [quote]I hope someday you will integrate other extensions (especially dpcalendar ! , see easyprofil)[/quote] As of now you are the first user asking for this extension support. If we get more requests for this extension we will consider on this extension support.

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Hello Maria, [quote]There aren't new customers, it were just the number of mistakes, I hadn't seen the log. I have seen now not supported fields and one mistake for all, COM_CSVI_NO_USERGROUP_NAME_FOUND.[/quote] First thing i see in your import file is the field virtuemart_user_id, your new site has a user with virtuemart_user_id as 47? Since this field is set, CSVI will only do update of user. I would recommend you to remove this field from your import file, use email field instead. CSVI will create or update user with email field. COM_CSVI_NO_USERGROUP_NAME_FOUND means there is no user group set for the user. Your import file has empty usergroup_name field. This is a required field for doing [url=https://www.csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]VirtueMart user import[/url]. For not supported fields, try [url=https://www.csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Updating your available fields[/url] so you will get all the missing fields.

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Hello, Are you trying to export all users or a subset of users? The log shows you are trying to export users where the block is set to 0. CSVI also exports only the users that have no shoppergroup assigned. That seems to be a lot of them. You could also select the shoppergroups to change this behavior.

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Hello, The reason you have no users exported is because your VirtueMart users are not assigned to any usergroup. If you set the usergroup filter to [b]No usergroups[/b] the export will contain your users.

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Hello, I am having an issue with exporting user info from virtuemart using CSVI Pro Version: 7.9.0 Joomla! version: 3.8.5 It seems no matter which filters I set the query still uses WHERE #__users.id NOT IN and a long list of user IDs. Trying to remove all filters or by selecting all the shopper groups or below user address, dont use vendor, dont use enabled, dont use activated, dont use shoppper group, all groups and no assigned groups I also checked one of the filtered user IDs in Joomla and VM. Can you help please? I'm stuck. I cant figure out why is filtering so many user IDs.

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Hello Laura, The patch has been included in RO CSVI 7.14.0 version. Not sure what went gone wrong with your installation but you should be seeing the Joomla tables list with RO CSVI 7.14.0 version.

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Hi, I would like to use your component to export a csv with users from my site. Currently I have extra fields on the user profile created with easyprofile (which extends joomla users). but they dont appear under 'field name' in csvi to be able to add them to the export, im not sure if custom is what I need? Also I have a mailing list with custom fields created in acymailing, would it at all be possible to combine data from both components and export? Your help would be much appreciated!

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Hi Roland, Doing some tests with VM3 user import; more specifically: Using CSVI 5.20 to export users from J2.5/VM2.5 and CSVI 6 to import to J3/VM3. In general, the process is smooth, no probs, only noticed issues with 2 fields: 1. Country is not being imported in VM3 (tried country_name,virtuemart_country_id, country_2_code) 2. Is there any way to export passwords from J2.5/VM2.5 and import to J3/VM3? (Because CSVI only exports the encrypted passwords). Or we need to reset them for all users? Thanks in advance! Chris

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Is the JDIdeal license not valid for the new RO Payment? I have a license that is till januari 2020, but I'm not allowed to download the RO Payment 5.0 version and I can't update this through my Joomla site.

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Hello, I had followed your instructions https://csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users Everything is fine but I can not find the field "perms" under CSVI - Available fields --- Virtuemart - User Info What do I need to do? Best regards Joomla 3.5.1 VM 3.0.17 CSVI Pro 6.5.5

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Hello, I need import users from a web with Joomla 2.5.28, VM 2.6.12 and CSVI 4.5.4 to new web with Joomla 3.5.1, VM 3.0.6 and CSVI Pro 6.5.5. When I analize the CSV file to import it is Ok. When I previsualize the CSV file in a import proces I see it ok. But when I try to do the import the result is: Failure. Debug message: COM_CSVI_NO_USERGROUP_FOUND. In a CSV file exist a field with the named: "usergroup_name" but not "usergroup". I try again after renamed "usergroup_name" to "usergroup" in a CSV filed but no runs. I don't know how I can addition this file because the origen is a Virtuemart users and this field not exist in this table. The field usergroup belongs to Joomla user groups. I don't know how combine files from Joomla User Groups and Virtuemart Users in a same template. The structure of CSV flie is that: ^address_1^~^address_type^~^address_type_name^~^city^~^customer_number^~^email^~^first_name^~^last_name^~^middle_name^~^name^~^params^~^password^~^perms^~^phone_1^~^shopper_group_name^~^usergroup_name^~^username^~^zip^ Excuse my English.

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Hello, If you know to match zoo items fields to Joomla content fields, you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields and can create an import template. You can then do the [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-import]Joomla content import[/url] to move zoo items as Joomla articles.

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I notice that the first user in my list is being added with the display name "userinfoimport", I tried deleting all the imported users and re-importing them in a different order, and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong?

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Hello, Please take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 error document[/url] for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.

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Hello Roland, Tried to import the attached user info; noted that the registerDate is always 0000-00-00 00:00:00 though after import. Noted also that params field in _users table is blank instead of {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""}, although from the log file it seems that CSVI tries to fill them in Would appreciate your feedback. Rgrds, Chris

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Ok, I still have a problem. I've got a csv file with 3 users in. My database contains 2 of those users, so it should leave those two alone and add the extra user but it isn't. I've turned on logging to see what's going on and I can see this (for the new user - email address has been changed for data protection reasons): [code type="markup"] 2018-02-02 16:51:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com' 2018-02-02 16:51:01 2 [DEBUG] Load a row 2018-02-02 16:51:01 2 [DEBUG] Item example@example.com exists, not updating because overwrite existing data is disabled [/code] If I run that SQL query (SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com') directly in PHPMyAdmin, it returns no rows - the data isn't in the database. Is this a bug? Am I doing something wrong? The two users that are already in the database are returning similar rows in the log too, but that's to be expected.

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Hello! First of all the main informations of used components: CSVI Pro 5.16 Joomla! 3.3.0 PHP-Version 5.3.28 We created a template to import users, manual starting of the template works fine. Now we have to implement a cronjob to import the users daily - there's the problem : If we start the cronjob we get an email with the following content: [b]Warning: require_once(/usr/www/users/cdsff/libraries/joomla/environment/request.php): failed to open stream: No such file or directory in /usr/www/users/cdsff/administrator/components/com_csvi/helpers/cron.php on line 37[/b] So we took a look at the folder "environment" and there's no file named "request.php" ! In all our Joomla!-installations of version 3.3.0 there's no request.php - in J!-version 2.5 however it's there. We copied the request.php of a 2.5-version in the folder "environment" and we got the following error message: [b] window.location = 'http://www.example.com/' You failed the spam check. Please try again![/b] ?! Do you have any ideas ? Best regards Nat

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Hello, I made this issue as a separate post instead as a reply to already solved post. For your issue with RO CSVI 7.14.0 version.Can you send us your template XML file and sample import to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello William, Have a look at [b]Further reading[/b] section in [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla Users Import[/url] document to know on how to import Joomla custom fields in CSVI Pro.

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Hello Chrissy, Actually RO CSVI replaces the spaces with a dash because you can't have spaces in your alias. So the question is, which is the correct behaviour? I checked the code, in RO CSVI it has been there forever :D If we would change it in RO CSVI, I am not sure what the impact will be as it has been around like that for a long time. I honestly don't remember how it was with older VirtueMart releases.

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I am using Hikashop and CSVi 6.0pro rc1 user-create-date = 1433237626 How do I get a normal date format like dd-mm-yyyy? Is it possible to export only the new users of last week? If it is not possible, what is the impact on the server when the customer runs every day the export (10.000 records)

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I've been using csv improved for years, and mainly to import/export joomla users and virtuemart customers / orders / products. Now, I've switched to Hikashop. I've just downloaded the latest csvi pro and tried to configure my export templates. Now, joomla users is no problem and exports my excisting users. The hika shop customers won't export data, only an empty csv file with al the column name and "No data has been found for the selections made" But, there's no "selections made", it should export all my excisting customers. The webshop is still in test-fase and I have about 5 test customers. I can't figure out why Joomla user export is working and Hikashop customer export not. Is there a tutorial? regards Suzanne Joomla 3.4.5 CSVI Pro 6.3.0 PHP 5.5.23

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Hello, The export did indeed not take into account a user who might have been assigned to multiple groups. The attached patch file fixes this. After you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] the HikaShop customer export should give you all the groups separated by the |-symbol. Please note that the HS customer import does not yet support the multiple groups. This is something I will work on. If you must get users into multiple groups, you can use the Joomla users import.

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Hello, [quote]We made sure the import list did not have the handful of users already in system, but they were affected by the import.[/quote]If they are not in the import file, they won't be touched but without the debug log and import file, it's just an estimated guess. [quote]Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all.[/quote]That is odd, the document I linked is the official guide of resetting a password via the database. As for the password issue, did you use the password_crypt field? That is needed for already encrypted passwords. The password field is for plain text passwords. The password field is required otherwise a user can't login :) Perhaps do a new import run with just 1 user? This way it is easier to understand what is going on.

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Hello, There is no direct way of doing this export with RO CSVI. One possible thing here is that you can write your own custom code and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override for export[/url].

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Rick, Change the command to this: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --template_id=1 --file="/home/user/domains/isite.nl/public_html/b2b/file.csv"[/code] Does that work for you?

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Hi! i want to export users but i want to skip some users by user_id, or user_group. How to do that? is this possible? regards

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Hello, You don't need to buy any specific version but you buy the subscription of RO CSVI and from Downloads page of our site you can download any version you want. The latest version of RO CSVI is 7.13.0 and we recommend using this version.

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Hello, This is usually because of the shopper groups a user is assigned to. Please check the Options tab of the export template and make sure the selection for Shopper groups is correct. That should be the reason why you only see 3 users. If it still won't export, please attach your debug log and we can take a look.

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Hello, [quote]Thanks, one folder was not writable so fixed that, but still I cannot see anything about where to enter these permissions.[/quote] You cannot enter file permission using RO CSVI. To do that you either need to use FTP or File manager in your control panel or a software you use to access your site files. [quote]Also, on attached screenshot a bunch of messages about database not up to date. The database version 6.6.0, that is not referring to the latest CSVI version is it?[/quote] Yes, your database is not up to date. To fix that in the same RO CSVI About page, click on Verify database button. See if it fixes your database issues and also 500 error. [quote]Because I have version 7.1.3 installed, but where can I see that 7.1.3 is installed?[/quote] There is no version 7.1.3 for RO CSVI. I guess you are referring to 7.13.0 version. You can see the installed RO CSVI Version from Joomla Extension manager >> Manage >> Search filter box enter CSVI. Also the version of installed RO CSVI is visible in all RO CSVI pages as in the attached screenshot.

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Hello, An active RO CSVI subscription is required to be able to post in the support categories as we only provide support to customers with an active subscription. If you have an active subscription you can login with that account and you will be able to post in the RO CSVI category.

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Hello, I have added a new custom field on hikashop. I have created a new import template of this field in the CSVI including the username and the new field. When I try to import its display this error: "New users must have an email address and a password field on import." but the user exist. Could you help me? Regards.

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Hi tharuna, Actually I think i have come across another slight issue. In the export there are quite a few addresses of users missing. When I look up the user within Virtuemart, it does show that they have an address stored in the database but it doesn't appear in the export. Would you happen to have an idea what this might be occurring?

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Hello, Can you try to do an export not related to VirtueMart like [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#export]Joomla Users export[/url] with only 2 fields email and name? Check and tell us if you still get only one record on export.

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Hello, You file is not a valid CSV file. You need to enclose your headers with special characters with ". You can check your file using [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] to see the errors and how the file is read.

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Hello, [quote]the file cron.php because it creates a folder for each execution and does not delete the file? [/quote] These are temporary folder which RO CSVI uses for import and deletes it once import is done. For some reason these folders are not deleted in your case. Can you check the permission of tmp folder?

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Hello Willard, You can find Event booking extension download at [url=https://rolandd.com/downloads/category/ro-payments-4-14-0]4.14.0 version of RO Payments page[/url]. There has been no new updates since 4.14.0 version. We are planning for a new release next week.

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Good day I got to import 865 Joomla users.. The system say import completed But I don’t see the users in the back-end Thank you

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello Ralf, The patch will add the units for only new products imported and will not update the products which are already imported. If there are many number of products to change manually, you can clean your VirtueMart products using RO CSVI and do a fresh import for the products. If you want to clean VirtueMart using RO CSVI, go to Maintenance page select VirtueMart in first dropdown and Empty database in second option. Click continue. Please note that RO CSVI will clean up all the data in VirtueMart.

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Hello, You are missing the required fields needed for import and so users were not added. Check the [url=https://csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]import Joomla users[/url] document to know on the required fields. If you still have issues, post the debug log of the import. To know on how to get the debug log check the section [b]Where to get the debug information?[/b] in the blue box on top of this page.

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Hello, Can we go through one issue at a time? This way we solve all issues without any confusion. [quote]menueordering field was still available in the import file,[/quote] I dont see menuordering field in your import file you have attached. [quote]I have added the file and log, also from the user import (I wanted to have all VM user fields!).[/quote] The Joomla-Users.csv file you have attached has no data in it. It just says "No data has been found for the selections made". Make sure that you export the users from your live site without any filters set for your user export template. [quote]User import doesn't generate a logfile... please see: gyazo.com/8e5cea031495e65b10415b8873a4fd01 [/quote] Please check [b]Where to get the debug information?[/b] section on top of this page to know on how to get the debug log.

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hi I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use? With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?

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Hello, Can you post your import file and template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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HI Roland, great Akeeba Users import all working well now - once I have all users imported what is the easiest way to add them to subscription levels?

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Hi! Joomla 3.8 Virtuemart 3.2.4 CSVI Pro 7.2.3 I got no data when i export users even when i have users. Any idea? Thanks in advance

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Hello, It is impossible for me to say what is right or what is wrong as I don't have the dataset. Can you post the debug log of where you have selected the shopper groups? There are a number of options. First the option [b]No assigned shopper groups[/b] will export users that are not assigned to any shopper group. Then there is the [b]All shopper groups[/b] which exports all users that are linked to a shopper group and finally there is the list of available shopper groups any of those selected will export users from this shopper group. These 11 users must be in a shopper group. The other users, how many are those?, is there anything special about them?

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Hello Alex, As per your debug log, 177 users assigned to a shopper group have been exported and the users not exported have no shoppergroup assigned. To export all these users at once, in your export template on Options tab in Shopper group name filter select All Shopper groups and No assigned shoppergroups, save the template and run the export.

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Good day I have done Virtuemart users import and that is working 100% - thankyou I am trying to do Joomla users import - this one not completing the task. Joomla users to import 800 I did change the setting under limits for 50 per send I get this - please view screenshot - [attachment]acsvi.gif[/attachment] Thank you for your time

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Hello, Each filter will generate a list of IDs, just the condition changes from NOT IN to IN. Which users are you trying to export? Are you not getting any users out on export?

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Hello, [quote]This is an issue because costomfields values of products in the orders are lost at every import. The import should look for the title-value combination and - keep/update the existing[/quote] This is a valid point. We will look into this issue and get back with an update. [quote]- delete the ones no more present in the import file [/quote] This is not possible, RO CSVI can process only the data which is in import file and there is no control over the records which are not in import file. The reason we have Delete Custom field relation option is that user can delete the existing custom field and import new one and that is for record which is in the import file.

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Hello, I had a look at this again, it is just the display in the shoppers list page that user has been assigned to default group but there is no actual shopper group assigned as per database. Creating a empty shopper group is not possible. I will add an option to the filter to get users who are not assigned any shopper group and send you the patch for the same.

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hello, One of my customers has a website with more than 93000 registered users and we use CSVI Pro 6 for exporting this users. I get the following error message when I try to export the whole list users The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process. However if I try to export a subset of the users, like the users registered in the last year, I can create the file. Is there anyway to increase the last server response timeout? It seems the server needs more time to create the file. Thanks :)

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Hello, [quote]sure! Ok so this are the settings in the live shop: gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: gyazo.com/a242126d02990a3a048331cf8ffbe282 . Menuordering field ist available.[/quote] menuordering field is supported only for import and not in export. If you don't see this field in import [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] and check. [quote]I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on...[/quote] Please check the [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] document. You are missing the address data fields in your import file and so these fields are not there in your VirtueMart.

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Hello Maurice, [quote]So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users[/quote] In [url=https://csvimproved.com/downloads/csvi-pro]CSVI Downloads[/url] page there is a older version of CSVI which is 5.21.2, you can download and install this version in your Joomla 2.5 site to export the users. Install the latest CSVI 7.3.0 version in Joomla 3.8 site to import the users. [quote]Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website.[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] documentation which explains on both export and import. The looks of CSVI in 5.21.2 version is a bit different but the procedure is the same, you need to create a CSVI export template for Joomla users in your Joomla 2.5 site and add the required fields. Create an import template in Joomla 3.8 site and use the exported file in new site for import. Hope it is clear.

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Thank you for the quick reply. The odd thing was We had a handful of users already activated on site, 2 super users. We made sure the import list did not have the handful of users already in system, but they were affected by the import. Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all. I had to restore working backup database to get back in. I wonder if I can leave the password field out and import just username and name id and registered?

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Hi, Is it already known when Klarna is added for the Ro Payments Virtuemart plugin? Kind regards

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Hello Michael, Please post the question under RO CSVI category. This is not a pre sale question.

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Hello Joris, [quote]So that would be an extra question for Eventbooking to add options in there :-)[/quote]Correct, that is something Tuan would need to implement first, we can follow suit. [quote]Those different options work with CCiDEAL and Hikashop. Does JDiDEAL does that also?[/quote]RO Payments does this for every extension that supports it, so also HikaShop. Have a look at the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments option in HikaShop[/url] document that explains how to setup an option per payment type. [quote]Looks like David is giving his attention more and more to WP (what i understand) so maybe i transfer all site's with payment to JDiDEAL in the next year or so.[/quote]That is my impression as well so your plan sounds good to me :)

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Hi, when I try to import "user info" of virtuemart, both for a new user that for an existing user, I get an error because there is no the field "user group". Incorrect COM_CSVI_AREA_Com_VirtuemartModelImportUserinfo Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I cannot find the field "user group" to be included. How can I do ? Thank you.

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Hi, as I described it in the topic - http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32324 Given the application of the new version Improved CSV to import, I add new thread. I want to move all the orders and customers from the old database (Joomla 2.5.27 - V 2.0.26d - CSV Improved Pro 5.21.2) to the new (J 3.4.1 - V 3.0.9) CSV Improved Pro 6.0RC1. I know that for contracts necessary to export / import these fields: J! Users - http://www.csvimproved.com/en/support/216-import/joomla-users/962-import-joomla-users VM Users - www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users VM Orders - www.csvimproved.com/en/support/import/203-virtuemart/943-import-virtuemart-2-orders VM Orders Item - www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items I think that users well I was able to export and import. Export / Import I have done for VM users info and Joomla Users. [b]The problem is with orders.[/b] When I export the available fields: [b]payment_name[/b] i [b]shipment_name[/b] When importing these fields are already not available, it would be very handy. Now not all orders to be import, but I would like to turn to solve problems, starting with the addition of fields: payment_name, shipment_name. Please help.

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Hello Ralf, As Roland promised, patch file for reading units from VirtueMart configuration file is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run your import without product_weight_uom and product_lwh_uom fields in your import. RO CSVI will read these values from VirtueMart Configuration.

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Hello, You are missing custom_title value in your import file. You need this field so RO CSVI knows the custom fields you are importing. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]VirtueMart Product import with custom fields[/url] document to know the use of custom_title field.

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Hello, Can you post your import debug log, sample of import file and your import template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello, It looks like your user table has all these three records already so CSVI is skipping the update of these users. Can you go to your phpMyAdmin, select your database and look for table #__users(#_ will be your table prefix). Do you see these email ids in there? or send me a private message of your database access details and your admin access details. I will take a look.

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Hello, Your debug log shows there is no processing happened on user details and so your are not seeing any users after import. Can you also post your template XML file to check?. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

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Hi, I have users in HikaShop already available. Now I would like to import a list of addresses and connect them to the users. I've tried some different ways but the don't want to be imported, mostly because the exist already. Now I know that the users already are there, but all I want to do is add addresses to them. Would this even be possible? Thanks, Nico

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Hello, You have set filters for checking if the users are Enabled and Activated in your VirtueMart users Export template and on Options tab. Can you remove those filters and see if your export gets data?

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Hi Roland, I have CSVI 6.1.2 with Joomla 3.4.3 and VM 3.0.9 I get an error on exporting user info: [quote]Column 'email' in field list is ambiguous SQL=SELECT `zxvf_virtuemart_userinfos`.`first_name`, `zxvf_virtuemart_userinfos`.`middle_name`, `zxvf_virtuemart_userinfos`.`last_name`, `email` FROM `zxvf_virtuemart_userinfos` LEFT JOIN `zxvf_virtuemart_vmusers` ON `zxvf_virtuemart_vmusers`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vmuser_shoppergroups` ON `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vendors` ON `zxvf_virtuemart_vendors`.`virtuemart_vendor_id` = `zxvf_virtuemart_vmusers`.`virtuemart_vendor_id` LEFT JOIN `zxvf_virtuemart_shoppergroups` ON `zxvf_virtuemart_shoppergroups`.`virtuemart_shoppergroup_id` = `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_shoppergroup_id` LEFT JOIN `zxvf_users` ON `zxvf_users`.`id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` GROUP BY `email`[/quote] My template setting: Action = Export Component = Virtuemart Operation = Users Info I tried Component = Joomla Users but that also results in errors. Any ideas on how to fix this? Thnx!

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Hello Ralf, [quote]I have set up my first templates and it's been working ok so far. Just one question/request: I find it rather tedious to add fields one by one, i.e. having to check all of the checkboxes manually. There is a button "Unselect all". Is there a way to "Select all", or could you add such a button, please?[/quote] You are not the first to ask for this feature :). The Select all button is not added on purpose. It is easy to select all the fields even the fields which are not needed for import or export and add them to template. I guess you don't all of the fields in template fields for your import or export? [quote]And a remark: I found it is possible to add the same field several times. Maybe you could do something to stop that from happening. [/quote] Not sure if you are using export or import, but for export it is possible that users need to export a value multiple times may be with different column headers and so fields can be added multiple times. For import you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields so you can avoid duplicates.

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Hello, You can import multiple images separated by [b]|[/b] like image1.jpg|image2.jpg. In your case they are separated by ; So you just need to replace ; with | in file_url field. You can do that using [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace[/url] plugin and by using Find and Replace operation.

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Hello, Yes our extension has been changed from CSVI Pro to RO CSVI from 7.13.0 version.

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Hello, I am using CSVI Pro 7.0.2 on Joomla 3.6.5 and Virtuemart 3.0.18 When importing Virtuemart user info the preview looks okay, result page look okay, but the users are not imported. The server error log doesn't show any relevant error. I attach hereby the CSV file, the template and the log file. Thanks in advance for your help. [attachment]com_csvi.log.22.zip[/attachment] [attachment]last.csv[/attachment] [attachment]csvi_templates_20170202.xml[/attachment]

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Hello Derk, [quote]Due to the poor layout of the payment page (see attachment 1) there are made many mistakes. [/quote]Like any other layout in Joomla, you could also make a template override of this page and style it as you like. [quote]Therefore we like to make use of the Mollie payment page (see attachment 2).[/quote]Sure, that is possible as well. In that case you need to change your form to only have 1 payment option for RO Payments. In your profile you need to select the [b]All available payment methods[/b], set the Redirect to [b]Immediately[/b] and the Extra payment choice to [b]No[/b]. This way, there is no option made on your site and none will be send to Mollie so you get the Mollie screen. However, there is a third option, where the user selects the payment method in your form and is immediately redirected to Mollie, without the intermediate screen. Have a look at the [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show payment options in RSForms!Pro form[/url] documentation. That may be even more what you are looking for.

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Hello Davide, Thank you for confirming the patch is working. This fix will be included in next RO CSVI release.

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The problem is not the fields, the problem is your delimiters. As the screenshot shows CSVI gets the fields [quote]"name"[/quote] instead of [quote]name[/quote], notice the double quotes around the name, that should not be there. VirtueMart user import is explained in [url=http://www.csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users]this tutorial[/url]. I am aware you just want to import Joomla users, so you will need these fields:[ul][li]email[/li][li]password[/li][li]name[/li][li]usergroup_name[/li][li]username[/li][/ul] The main problem seems to lie with your import file markup. I will need the information as requested at the top of the page to help you with that.

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Hello, The way you install the extension is not correct unfortunately. The process is actually easier than that. [list=1] [*]Go to the extension manager [*]Select the file on your computer to install RO CSVI [*]Complete the installation by clicking on the Upload & Install [*]After finishing the installation you will see the message 'Installing component was successful' [*]RO CSVI is now ready to be used [/list] Let me know if that helps. This is really only for pre-sale questions. Please post your questions in the RO CSVI category. You must be logged-in and have an active subscription to be able to post there. We do not provide support without an active subscription.

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Hi, there is a problem. In every new users the field "shopper_group_name" is blank and not "COM_VIRTUEMART_SHOPPERGROUP_DEFAULT" like the older users. In this case the patch is wrong. Is It possibile use the filter to choose the shoppergroup to exclude ? Can you help me ?

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Hello, There is nothing wrong i could see with your debug log. Can you do a [url=https://csvimproved.com/support/questions-and-answers/1101-custom-tables-export]custom table export[/url] of #__virtuemart_userinfos table by adding all the columns of this table and send me the export file? We can check for the users address from the export file. Also tell me the user for which you are not seeing the address details.

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Hello Carl, I see the issue with the import and the reason for it. Let us take your first record, You have path as "Constituency/England/South_East/Hampshire/Aldershot" and for the whole path alias is set as Aldershot in your import file. RO CSVI separates the path with / and reads it as each single item and inserts into the database. So "Constituency/England/South_East/Hampshire/Aldershot" will be read and inserted as 5 different entries in database. When storing a menu, Joomla set the alias as path. So for all these 5 entires alias is "aldershot" and in turn path is also "aldershot". You need to remove the alias field in your import file so RO CSVI uses the path as alias and it is unique for all the entries.

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Hello, Do you have PHP 7.2 or higher installed? If not, there are 2 options: [list] [*]Update PHP to version 7.2 or higher [*]Install JD iDEAL Gateway 4.16.0 instead until you can update [/list] I see we did add the PHP version check to the Joomla updater but not our installer. The version requirements are also mentioned in the news post you can find here: https://rolandd.com/news/ro-payments-5-0-0-available The release note of RO Payments 5.0.0 also have this mentioned: https://rolandd.com/downloads/file/ro-payments-5-0-0 The check in the installer will be fixed in the next release.

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Hello, I found an issue with your import file, the usergroup_name for multiple group should be separated with | like Manager|Super Users but in your import file it is Manager*Super Users. You need to correct this and try the import again.

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Hello, You are not seeing users because your VirtueMart users are not assigned to any shoppergroups. In your export template on Options tab for Shopper group name filter set it as No assigned shoppergroups and save the template. Run the export and check.

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job in RO CSVI document[/url] to know on how to set up your import as Cron. There should be an option in your CPanel to set up cron on your server. Check with your hosting provider if you cannot see the option for cron jobs.

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Hello, [quote]It is asking to enter domain name, is that the domain name of the website? [/quote] Yes, domain name of the website which you need to enter in CSVI Dashboard page >> Options >> Site tab>> Domain name field. [quote]It is there a video tutorial that shows how to set up CSV from scratch?[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] document.

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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Hello Kim, [quote]Seems your right about the addresses (my apologies), it's phone numbers and passwords that aren't loading. This is for both Default Shopper Group and Wholesale.[/quote] Passwords are added for all users you are just not seeing them. That is not an issue because by default password fields don't show the value in the fields. [quote]On the file Members list 1.csv (a few examples) anthony.cowie@gmail.com: Imported Address but not Phone (file contains only 1 ph. number) antony@rsq.com.au: Imported Address but not Phone (file contains only 1 ph. number) ajm@audaxlegal.com: Imported Address but not Phone (file contains 2 ph. numbers) On the file Members list 3.csv (attached) dalli@iprimus.com.au: Imported Address but not Country, State or Phone (file contains only 1 ph. number) This could just be a one off though. [/quote] I found a strange issue on your site. I wanted to check if user details were added in your site database so i created a CSVI custom table export template on your server and exported all the users details saved. To my surprise i see that each user has been duplicated several times in the database and the first record of these users don't have phone numbers added. This first record is the one selected by default and shown in VirtueMart Shoppers page. That explains why you don't see phone numbers for these users. I need to find out why you have so many duplicates in your database. Can you send me a private message of your database access details? I will clean the table and run the import again to see how these duplicates happens.

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No need to re-install CSVI. The privileges set to 777 is really bad, you open the site to the whole world. They should be 755, it should then be an issue of how the server is setup in terms of user privileges. The files belong to a different user than your webserver uses. That is something only your host can fix. As for the prices issue, please post the last debug log and file you used, so I can compare them.

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Hello Terry_K, The errors you are seeing is not because of CSVI but that the user you are using to access the database may not be having privilege to lock the tables. In your PhpMyAdmin, click on user accounts tab and check the privileges given to the database user you use in your Joomla website. To know the user, go to your Joomla root directory and check the configuration.php file with line public $user = 'XXX';

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Hello Toni, Glad to know that you solved your issue. Having an indexes field to a table is user dependent and so it is not included in CSVI. CSVI cannot take responsibility of managing users database as having too many indexes will slow down the insert/update/delete operations and increases size of the database though it makes reading a record faster. Also these indexes should be added only if needed. Unwanted indexes will cause harm to the system.

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Hello Wicko, [quote]I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to.[/quote] This extension is not something which we support but still i see that the id value is missing in the query and so you are seeing this error. You need to find out why the id is missing in there. [quote]I need to make these users activated. How can I activate them?[/quote] If you are looking for activating users in Joomla users table, you can create a import file with email, usergroup_name, activation and block fields where you set the user email and group name to be activated as these are the required fields and in block field value to 0, activation field should be empty. After doing the import if you still have issue, post the debug log and we will have a look at it.

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Hello, [quote]Shall I create two XML files? But where to put them then? Or It is only small aid written on the paper only?[/quote] Initially you can have one simple XML file to test and understand on how RO CSVI works. You can either upload this XML when doing the import or set a path from server where RO CSVI can read this XML from. To do all this you should have a file saved with extension .xml. [quote]PLS, Whats the correct format of XML patch to put it to Your field in Template Fields? Pls, some example. [/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/import-xml]Import XML[/url] document which will give you an idea on how XML is stored and how they are processed with RO CSVI. You can follow the example file attached in the document and try a test import with the same file. Let me know if you need any more help.

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Hello, Are your users set to any shopper group? That would be the reason why you are not seeing all the users in your export file. To export users without any assigned shopper group in your export template settings on options tab you can set the filter Shopper group name to No assigned shoppergroups and do the export. Try it and let me know how it goes. If you still have issues, you can post the debug log of the export.

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Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.

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Hi, i have 900 user but csvi pro export only 400 user...why?

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Hello Nico, User prices are linked to user ID, if you want to get the user ID based on the client code, you are going to need a custom rule plugin that can handle that logic.

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Hello, Is your users assigned to any shopper groups? You can check it from VirtueMart >> Shoppers page. The listings page will show that users are assigned to Default Shopper Group but when you click on the Username, do you see shopper group in Shopper Group field?

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We actually receive an error when we do not submit the file name... [b]code submitted:[/b] [code type="markup"] /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-users" --template_id="19" [/code] where: key --> my secret word template_id --> my template id [b]Messages:[/b] Processing started... Template cs-import-users No filename has been provided We also tried to submit an 'empty' file name... Can you verify how this should run if we are using the 'database as source', instead of file? thanks, Laura

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Hello, You cannot remove all the filters because the users in VirtueMart are assigned to a shopper group and so [b]All shopper groups[/b] is set as default for the filter to export the VirtueMart users. But you should be able to export all the users when shopper group filter is set with All shopper groups and No assigned shopper groups. You can get that functionality by [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]applying the attached patch file[/url]. In your shopper group name filter set both All shopper groups and No assigned shopper groups and run the export. Let me know if that gets all the users for you. [attachment]patch_vm_userinfo_2018_10_30.zip[/attachment]

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Hello Kim, Also i wanted to tell you that address and phone numbers of few users are not there in your import file. I am talking about Members list 1.csv file which you sent us earlier. I hope you are not talking about those users.

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Hello, Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D

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Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?

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Hello Kim, I picked few random users from your import file, checked address details at VirtueMart shoppers page and see the address details added. Can you give emails of few users for whom address and phone numbers are not added? That will help me to track the issue.

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SOLVED. The cron user had only manager rights, changed it to super user. Now I am connected.

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Hello, We are looking into supporting Klarna in the next feature release, RO Payments 5.1. At the moment there is no definite date yet for this release.

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Hello, As discussed, the ZOO content needs a custom script to be exported into a plain format. After that the data can be imported with RO CSVI.

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This is what I get when I try to import users! (attached img) Could somebody offer a generic example of CSV file and settings to be used? I want to generate temporary/prealocated names+usernames+password+e-mail addresses for a site where users cannot regiser from frontend.

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I purchased RO Payments and want to implement it in my website. I use RSEvents!Pro. Is there a manual or something that can help me?

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Hello, The correct name of the field is usergroup_name, the error will be shown if the imported name in CSV file doesnt match with user group name in Joomla user table. Make sure that you have the user group created before importing it.

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Hi We have two tables users / jsn_users. We would like to join those two tables, and export some fields from users, and other fields from jsn_users. Is this possible whit CSVI Pro (v5.17), and if yes, how can we do this? Thanks a lot for any advice. Bernhard

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Hi, I'm trying to export all users. The block option is working correctly. In the Template options I set Shopper group name to "All shopper groups" - so is this a bug? When I manually set the shopper group to the available groups, the result remains the same. Only 11 users exportet...

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Hello Davide, The patch for Shopper fields in Order advanced export is ready and is attached here. You need to do the below 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 2. [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url]. 3. Add shipping_ civico and billing_ civico to your template fields. 4. Run the export.

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Hello Pas, [quote]CSVI replace rule 6.6.2[/quote] This rule has been replaced with RO CSVI Multi replace rule plugin. [quote]CSVI value comparison update 7.0.2 [/quote] This rule functionality has been merged with RO CSVI Conditional rule plugin. If you have no rules based on these plugins, you can uninstall them. If you have rules for these plugins you can use these plugins or create new rules based on the new plugins.

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We have just uninstalled jdidealgateway and installed RO Payments. When we try to open RO Payments in the Administration panel, we get following errors: [code type="markup"] Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 36 or /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 69 each menu has a different line number. [/code]

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There is a whitelist of user groups in jHackguard. The error is gone after I've add the Super user group in that list.

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Hello Marcel, You can find the overrides of RO CSVI extensions at [b]administrator/templates/isis/html/com_csvi/com_virtuemart/model/export/[/b] for export.

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check your export.

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Hello Laura, With custom fields, multiple values are separated by | and so when RO CSVI gets the value with | it is inserted as individual values. That is the logic of RO CSVI code for all multiple values imported. Using "" around the content will not help. You need to use any other character other than | to have the value inserted as one. If the custom field value is just for reference, why not use any other character like # or $ or ^ instead of |?

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Hello David, Thank you for posting your solution. Hope it helps other users.

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Hello, To get a backup of your template from old site, go to CSVI Pro maintenance menu select CSVI Pro on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your new site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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hi. here is the log file and exported file.. im missing users address details:

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yes the user is super user... i user csvi months now and i start building my site to joomla 3 and vm 3 to a test directory and on the tests i done for everything i get this error... how can see what is going on?

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Hello, RO Payments doesn't create order numbers, it gets the order number from whatever extension you have connected it with. So if you want to reset the order number, you will need to do that in the extension that you use for selling your products. In case you are using the payment page of RO Payments, in that case you will need to truncate the table [b]#__jdidealgateway_pays[/b]. By truncating it, the table will be emptied and the index will be reset to to 1.

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Hello Laura, This is a complex situation. The main problem is, the tag(s) to be removed is not in the import file so RO CSVI has no clue to remove these tags. From the point of view of RO CSVI, tags are just tags, whether they come in via a feed or are added via Joomla. The basic question is, how would the system know which tags to delete? There doesn't happen to be a feed that lists which tags has been removed from an entity?

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Hello, You do not need to change the file and folder permissions if you have used the Fix folder button in RO CSVI. This will do that for you.

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Hello, You can import to specific database table by using [url=https://rolandd.com/documentation/ro-csvi/custom-tables-import]Custom table import[/url] operation.

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Hello, Debug log shows 20 users have been imported. What if you set to import to 10 users at a time? In your import template on Limit tab set Lines per import to be 10, save the template and run the import. Check if import finishes. Click on Advanced button to see the limit tab.

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Hello, By default, RO CSVI gets the first vendor id from #__virtuemart_vendors table and inserts it for virtuemart_vendor_id field for shoppers if there is no vendor set in import file. VirtueMart throws the error you posted when two shoppers have same virtuemart_vendor_id. I was able to reproduce the error and fix it. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Check if your issue is solved.

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Hello Leigh, Supoort questions on the invoice emails usually go unnoticed but I saw this come by. If you are having timeout issues, this means your file is bigger than your server can handle. We have written a tutorial on how to handle this. Please see the [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeouts[/url] document and adjust your settings, so RO CSVI can process your file in batches. Let us know how that goes.

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Hi there! I'm relatively new to CSV Improved. We've just released a new site for our client. In the [i]old[/i] Joomla 2.5 site they have a lot of users in the 'Registered' group. Now they would like to migrate those users to the new 3.8 site. I already have a valid CSV Improved license for Joomla 3 :) . So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website. Hope to hear from you soon. Best regards, Maurice

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Hello, I took another look at your test site and it looks like you have missed to load the patch file in there after CSVI update. I loaded the patch file and ran the import. Now the import works as expected and says Missing password field. You need to set the password field as that is a required field for creating a user. Since you have set Overwriting existing data to No, existing users won't be updated. Can you try the import on your test site and let me know?

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The orders and related information like users are all kept. Only product related information is removed.

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello Jan, Go to RO CSVI Maintenance page, select VirtueMart in the first drop down, Refresh SEF URLs in the second list. Click continue. This will reset the SEF URLs for VirtueMart for all installed languages. Try export and check if it works for German language. If you still have a problem, post the debug log to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, I agree with your point of enter title. But the title field already filled in with your username should be your browser setting and not RO CSVI forum setting. By default the title has a placeholder text "What is on your mind?" as in attached screenshot. [quote]I also had trouble finding how to create a new post at first... the most important function is hidden away in a small pencil button, among many.[/quote] Yes though it is an icon it has been kept as the first in the support page. You can also post a new question from [url=https://rolandd.com/support/forums/ro-csvi]RO CSVI index page[/url] using New post button. [quote]Your new forum UX needs improvements in general.[/quote] Thank you for the feedback. We will look into this.

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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I'm using RO Payments in combination with JTicketing. Which string do i need to set in "description" so the order ID from JTicketing is set here? Regards, Kai

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Thanks for your reply. My client has 4 different prices for their customers. (Wholesale) I added the discounted prices through the Tax & calculation rules. I see now that when I do the export with my account under a specific group, it will give me those discounted prices in the CSV file. But that would mean I have to make 4 different accounts who all have a different shoppergroup and then set up a Cronjob with the user credentials from the different users? There is no better way for this using just one account?

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hello, RO CSVI is UTF-8 compliant like Joomla. So Russian is not a problem. The issue you are seeing is most likely due to your file not being UTF-8 but rather something like Windows-1252 or KOI-8. You need to save your file as UTF-8 and then it will import without a problem. You can read about it in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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Is there a way to force Joomla to send the “New user” email after creating a new user using CSVI import? Has one to do his manually?

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Hi, I'm trying to import Virtuemart users from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. No users are being imported and I'm getting this error COM_CSVI_NO_USERGROUP_NAME_FOUND I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]com_csvi.log.2.zip[/attachment] [attachment]exportar_usuarios5.csv[/attachment] Template configuration Autodetect limiters: no field delimiter: ; Text enclosure: " I'm Mac: no Use file for configuration: Yes Skip first line: no Record name: empty Operations Action: Import Component: Virtuemart Operation: Users info Thanks in advance

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Good morning, in my export customer orders I need the coupon_value field in each row how can I do? Thanks RO CSVI 7.13.0 Joomla 3.9.12 VirtueMart 3.6.2

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Hello, Yes i can see the difference with export in both the debug logs. In the site RO CSVI is updated, what happens with export? Do you see any error?

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Hello, I was able to reproduce this error when updating the RO CSVI VirtueMart Breakdesigns plugin using Joomla update manager. We are looking into this and will get back with an update.

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Thanks tharuna, now the import of a new user in joomla and virtuemart works fine but i've another problem. I'm tryng to update the same user, for example, to change to address. I'm importing the same csv with only different address, it seems works without errors, but it do not update the database of virtuemart. How is the best way to update user fileds for an existing user ? Im running csvi 6.4.3 on joomla 3.4.5 and vm 3.0.12 with csvi pro and virtuemart plugin

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Hello, If you have the product_sku and category_path in the same file, RO CSVI will store the relation between the two. The category tree will be build from the structure found in the category_path.

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Single user can join multiple groups. I want to set up the multiple groups outside joomla, by using text editor or excel. So I want to export user information with multiple group information, and edit them, and then import them into joomla again. Is it possible, if I use Joomla user import(and Export)?

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Hello, [quote]So what do I exectly need to add in the parent_sku line to avoid this double generic varient custom field for each child sku? https://www.screencast.com/t/0U4cyz92EB[/quote] Having these two rows for a custom field of a child product is a core functionality of VirtueMart and has nothing to do with RO CSVI import. It cannot be avoided on backend. You will see these custom fields for parent and child when parent custom field has its own values for these custom fields. As i explained you can override or disable parent value for this child product on frontend. With RO CSVI you can do that by using [b]custom_override[/b] and [b]custom_disabler[/b] fields in your import file. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document on how to use these fields. [quote]Also in this screenshot I see both generic veriants have other parameters on the left. [/quote] Yes, the checkbox [b]disinh:[/b] is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version. [quote]I tried finding these fields in available fields to add to my import template but I cannot find them: https://www.screencast.com/t/sO9Vg3IGniP[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check if you can see those custom_ fields.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]Multi replace plugin[/url] and under Substring section to retrieve part of the string.

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Hi I am trying to upgrade to version 7.5 from 7.4.1 I am getting the following error Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84 Please advise as to a possible solution. My other sites have updated with no problem Thanks Joomla version 3.8.3

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Is it possible to UPDATE content with an import file? 1. if I provided an import file with 3 fields and one of the fields included the unique username, which was also a field in the article (unique), could I use it to update other fields in the table? For example: Import File: First Name Last Name Phone Number User Name In the ARTICLEs I have fields: First Name, Last Name, Phone Number, user Name Could I UPDATE these records on the import? 2. If my import file included: User Group User Name Could I 'import' into the user table, but only UPDATE the data and adjust the 'group' that the person is assigned to? thanks, Laura

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Hello Mike, [quote]I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please.[/quote] If you are looking for importing a VirtueMart user, you can link a user to specific shopper group using shopper_group_name field.

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Hi Tharuna, No, the email ID for the new user isn't in the table at all. I've just double checked this now by looking through all the records, but previously I ran the query from the log directly on the table: SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' and for completeness: SELECT * FROM `jos3a_users` WHERE `email` = 'new.user@email.com' but that email address is definitely not in there. I also tried: select * from jos3a_users where name like '%@%' (because the users I'm adding all have their email address as the username), but the new one isn't there and the two existing ones are. (as before, I've amended the email address, but there's definitely no user record in that table. Should I be looking elsewhere?) Is there any harm in me re-importing that patch file, or is there some way I can check that it loaded correctly?

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Hey Michel, Ok, that really makes no sense to me now :/ I guess it is time to check some other things: [list] [*]Which RSForm!Pro version do you have? [*]Does the column with payment status say [b]Pay[/b] or [b]Betaalstatus[/b]? [*]The [b]RO Payments - RSForm! Pro[/b] is enabled I assume. [/list] The final idea that hit me, perhaps the [b]RO Payments - RSForm! Pro[/b] should be moved up in the list of plugins. What if you move that to the top of the list?

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Hello Helmut, Try to [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]update your available fields[/url] and check if you can see Size string field after that.

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Hello, Roland, I'm using CSVI since several years and now I keep with CSVI Pro 6.5.7 in my new webshop on Joomla 3.5.1 and Virtuemart 3.0.16. I'm trying now to import users from my ancient web with Virtuemart 2.6.18, I exported with CSVI 5.15 the Users Info Export, all fields, and made a new template with CSVI Pro 6.5.7 to import them. The import process was successful, log said the number of records but I can not see the import users at Virtuemart, they don't appear. I have the information but I can see it, what can I do? Thank you for your help in advance. María.

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Hello, You can also take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Product images[/url] document to know about image import.

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Hallo Arie, [quote]maar een andere optie is er niet[/quote]De RO Payments categorie is beschikbaar als je bent ingelogd met je eigen useraccount. Dit is overigens hetzelfde account als je had bij JD iDEAL, dit is 1 op 1 overgezet. Mocht je die inlog niet meer weten dan kan je altijd nog een password reset doen. [quote]De link is naar jullie oude site[/quote]Dat klopt, dit is een beetje ingewikkeld verhaal maar je komt uiteindelijk wordt de update wel op de nieuwe site opgehaald. De foutmelding zal je krijgen omdat er ook een nieuwe download key is. De stappen om te updaten staan uitgelegd [url=https://rolandd.com/news/ro-payments-5-0-0-available]in de RO Payments 5 aankondiging[/url]. Laat maar even weten of het daarmee lukt.

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Hi, I've create a new shopper group "administrator" and I've assigned it to the user Super Admin. The export include even this user. What do you mean with "regular shopper group" ?

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Hi, this is a very urgent issue as we have a load of users with passwords using the wrong encryption. If I create a csv containing just email and password, it will not import in debug it shows: 2014-04-25 12:30:35 1 [QUERY] SELECT id FROM `o4on9_users` WHERE `email`='jbennett@kieranryan.ie' 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Process line 2 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Finding user ID and in log it shows 2 Incorrect Failure No Joomla user group name found how do I fix this I have to reset 400 passwords thanks Tony

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Hello Tony, Two things i noticed from your debug log. You are trying to export users with enabled status filter set to Yes on options tab in your export template but CSVI is exporting users who are with blocked status. That is an issue and is fixed with the attached patch file. Once you load the patch file, enabled filter should work as it should. Kindly note that the patch file has been created based on latest CSVI version 7.8.0. I see that you are running CSVI 7.6.2 version, either update to latest version or remove enabled filter in your export template so the filter is not applied on export. The other thing i noticed is that the users in your VirtueMart are not assigned to any shopper group. In your export template on Options tab set Shopper group name filter to No assigned shopper groups, save the template and run the export. Check if you can see the users after that? [attachment]patch_vm_user_2018_09_17.zip[/attachment]

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Hello Claire, [quote]Is this something that can be done with CSVI?[/quote] Yes, you can import bulk products using RO CSVI. [quote]Is it possible to create a product with an import and also upload the images? How does this work? [/quote] You can create a product and upload images too. You just need to have the product and images details in your import file. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document for more information. [quote]Can I create child and parent products and assign custom fields? [/quote] Yes, you can create parent and child products along with custom fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document. [quote]I would also need to see how to include related products[/quote] You can use field [b]related_products[/b] in your import file and include SKUs of the related products. Multiple products separated by |. So for multiple products related_products will be SKU1|SKU2|SKU3|SKU4 in your import file You can have all of the above fields in one file and RO CSVI will import it. Let me know if you need any more clarifications.

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hello Frank, Have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url] documentation. That should be able to do what you want to achieve.

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I am not sure how to describe My question clear... sorry I try my best. I have a table named "paper" with field "user_id", which refers to Joomla core table "users". In the meantime, I have another table named "reviewer" with field "reviewer_id". My purpose is to output field "name" in table "users". I have joined users->id with reviewer->reviewer_id, and it works. But when I added another join rule, out file is blank. * Version of the extension you are using: * CSVI version (Latest is not a version number): CSVI Pro 7.9.0 * A copy of the template you are using. http://paper.eyesome.tw/tmp/com_csvi/csvi_templates_paper.eyesome.tw_20181212.xml * Collected debug information

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Hi Tharuna, The 20 users imported is surely because it was the nth attempt after CSVI had imported nearly 1000 of 1700 users. I've now set the limit to 100 and it worked flawlessly :) Thank you very much, I didn't know about this option.. I now have to resolve the htaccess issue, but tht's not your problem ;) Thanks again and have a very nice day! Chris

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Hi, i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided i found these post, but the patchfile dont work. [url=https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend]https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/url]

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Hello, Can you post the screenshot on the issue you see with users import? The debug log looks good to me.

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Hello, I recently bought CSVI and I tried to import joomla users with it. It works perfectly. But, I can't set a CRON tasks to make the import automatic. I tried to run the command on OVH plesk : usr/bin/php /var/www/vhosts/lavisnature.fr/groupeperret.fr/administrator/components/com_csvi/helper/cron.php --key="3UJkGP8HbF" --template_id="1" Any idea ? Thanks

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Hello, [quote]PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import.[/quote] You should apply the rule on the source field from where the value has to be copied. So in your case it should be applied on [b]title[/b] field. Check [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]RO CSVI Field copy plugin[/url] document for examples. [quote]PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team.[/quote] article_layout is one of the article attribs field. Do you have this value Team already added to the dropdown(See screenshot)? [quote]PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import.[/quote] You should have the alias of TEXT as a column header in your import file and value of each record should go under this column. [quote]PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's?[/quote] Instead of ids we recommend to use the needed fields for Joomla content import. You can see these basic fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document. RO CSVI looks for a matching record in database using these needed fields. If record is found it updates the existing record else a new record is inserted. [quote]PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set[/quote] Author and Date created will be added only if the article is a new article on import. For existing article modified date and modified author id will be updated. You need to use state field with value set to 1 to publish the article in import file. Same goes for language and access fields, you need to set the needed values in import file. RO CSVI will not know what values to add to these fields unless set in import file.

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Hello Carl, You are not seeing the imported article because you are importing [b]id[/b] field. You should not be using this field as RO CSVI will search for an article using alias and category_path fields. If the article is not in database, RO CSVI will insert a new record else update the existing record. With id field you are telling that the record already exists and to update the record and so no new insert happens. Remove the id field from your import file and run the import again. See if you can find the article after that.

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Hello, In your Joomla administrator, Go to Users >> Groups, what do you see in there? Can you post the screenshot of it?

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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Hi, I think I need some help to start. I've just bought the last version (5.13) of CSVI pro to import users from a CSV File. I cant do anything. I don't have any user import menu . At first I thought I need to use the process menu but it needs templates I don't have. I try to find any help in the documentation but there is none for joomla 3.0 and none to halp me with my import problem. In fact I need just some help to figure how this program works. Thanks for your help. Emmanuel

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Added the block field to mt csv and imported again. No errors on import but still got this error. Save failed with the following error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Bob Broadwell' , `email` = 'bbroadwell@essendant.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = My users are not activated. Normally I would just add a user and the jnew would get automatically added. Wicko

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In addition, we user Mollie.

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hello, [quote]My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2)[/quote] Since you are saying you need to export VirtueMart products and prices and users you need to install plg_csviaddon_virtuemart_csvi_7.2.0 addon. [quote]First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty[/quote] To export VirtueMart users you should be using [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#export]VirtueMart users info[/url] export template and not Joomla users export template. For this you need CSVI VirtueMart addon installed as suggested. [quote]I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article'[/quote] That is because you are not on Joomla 3.7 version. Once you update to Joomla 3.7 version, error will be gone. [quote]Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time[/quote] Yes, please update your Joomla to latest version and follow the suggestions given.

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Hi I'm looking to export a list of users who have NEVER placed an order. I'm using Virtuemart 3.6. Is this possible?

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Hello, we have a website we want to export the products database from and are wondering what RO CSVI version we need to buy. We currently have Joomla! 3.8.2 Virtuemart 3.2.4 Any tips?

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Hello Roland, The only other open point is https://rolandd.com/support/ro-csvi/follow-up-to-my-previous-ticket-2-files-attached - I have just added a note there. Thanks and regards, Carl

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Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error.

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Hello Chrissy, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then try the import again. Let me know if the error is gone.

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I tried it with more products and still the same. Nothing gets imported. I attached two log files. One with Skip new items on and off. RO CSVI 7.14.0 Joomla! 3.9.12 VirtueMart 3.6.2 10159

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Can't login - User blocked. Why?

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Aanvullende info. Nadat ik JD IDeal 4.16.0 geînstaleerd heb geeft Joomla! nu wel de melding dat er een update van RO Payment is (5.1.0). Nog niet op de update knop gedrukt.

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Hello Yoji, You can import multiple usergroup names for a user by combining them with the |-character. So you get a value like group1|group2|group3 for the usergroup_name field. That is using the Joomla user import.

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Hello, Your debug log shows "No product identifier or ID found" message which means RO CSVI is not able to find product with SKU. Do these products with the SKU you are importing are already there in database?

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Hello, Can you please copy and paste the name of the plugin? It is difficult for us to translate the name from the image. We will then be able to say if you can export the value using RO CSVI.

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Hello, In RO CSVI Dashboard, click on Options button and on Site tab set Domain name. You can then add [b]picture_url[/b] field in your export fields to get the image URL with domain name.

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Hello, [quote] Can csvi logon to a server via ftp and download and unzip a file? [/quote]Yes it can. If RO CSVI notices that the file is a zipfile it will unpack it and then import the file in the zip.

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Hello, My bad, i was thinking you were trying to export the value from the plugin. Looking into your messages again i realised you want to import values to the plugin. To import you need to use three fields [b]custom_title[/b] and [b]custom_value[/b] and [b]custom_param[/b] fields. Without [b]custom_title[/b] RO CSVI will not know to which plugin values should be imported. You can read above these fields and their use in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document.

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Hello, Can you post your export debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hallo Nico, Er zit geen ondersteuning in RO Payments voor spaarpunten, heb ook niet een idee van wat dat dan precies is. Zit dit in core HikaShop? Zo ja, waar zit dit dan?

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First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that. Yes, there is no relationship in the import file: Nowhere in the documentation how to set up correctly (I followed the documentation [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart[/url]) All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions ([url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields[/url]) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, I had a look at the plugin and how it stores values in database. Even if you import the value as stored in database, the extra image processing the plugin does is not possible with RO CSVI import. From what i see the plugin prepares image inside images/econa folder with field id and article id as folders inside this path and the image is stored in different variations as per the Size configured in the Fields page. The import of this custom field is not possible with RO CSVI. If we get more requests in future we can consider to add support for this plugin.

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Hello, This seems like a duplicated post. The issue has been discussed in the post [url=https://rolandd.com/support/ro-csvi/error-message-message-duplicate-entry-0-for-key-primary-1#reply-60515]here[/url].

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Hello, You have set export template to filter by vendor and shopper group name to All assigned shopper groups. May be all your users are not assigned with a shopper group and also have no vendor set to them. I removed the vendor filter and set the Shopper group filter to export both users who have a shoppergroup assigned and have no shoppergroup assigned. Your export gets 413 records, can you check now?

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Hello Romana, Glad to know that your issue is solved. As of virtuemart_shoppergroup_id, we don't want users to play with any of _id fields as they are the primary key fields of database tables. These id fields are handled internally in CSVI code, for example virtuemart_shoppergroup_id is retrieved by using shopper_group_name provided by user. [quote]As a side note: While editing the fist entry of this thread to mark it solved, I got an error 503 while submitting. The error page shows the version of Apache, SSL and some other modules. I think, showing versions is not really wanted/secure…[/quote] Thank you so much. We will look into it.

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Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, This is to check all the needed folders and files have correct permissions. You can go to RO CSVI About page and check if the status of folders in there are all Writable. If not fix the permission of those folders.

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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Hello, From Joomla menu, go to System -> Clear Cache >> Select com_csvi folder and delete it. Your CSVI cache is deleted and you will not be seeing this message again provided all your RO CSVI addons are up to date.

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Hello Tharuna, made some more tests and all works fine! Thank you! By the way I found another issue. Orders of guest shoppers are stored in the _virtuemart_orders table with user-id=0. When trying to import the order state of a finalized order it comes a note "Cannot process user, no user ID found" - because the id is 0. 76 0 F F How can I solve this? Kind regards, Teresa

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Hello, The display name is what is stored in Joomla user table and not from VirtueMart user table. In your import file i see that you have two different names for [b]name[/b] field. Joomla stores only one record for a user and so the last used name has been stored which is Pedro HH . You need to make name field same for both shipping and billing address records and run the import.

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Roland, Trying to find out how it works. putting only --help behind the cron.php gives me the help overview but when I try to setup the job the job: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --addon=VirtueMart --operation=Product --template_id=1 --file=/home/user/domains/isite.nl/public_html/b2b/file.csv[/code] I get the following result in my email: [code type="markup"]/bin/sh: ^: command not found No template has been specified [/code] Where did I do something wrong?

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Hello, the user exist. Please, see attached. Regards,

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Can you post your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Krijg de volgende foutmelding als ik pkg_ropayments_5.1.0.zip wil installeren? De server draait PHP versie 7.1.32, RO Payments vereist minimaal PHP versie 5.2. Installatie kan niet verder gaan. Fout bij het installeren van pakket

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Hello, Made this as a new post so we do not reply for already solved issue. [quote]The fact that it works in my local dev and not on the host makes me feel like theres an issue with php config? Not sure. [/quote] Is your dev site exactly same as your production site? if not i am thinking there could be some plugin interfering with RO CSVI export. You can check if you have any of the plugins listed in the document [url=https://rolandd.com/documentation/ro-csvi/conflict-with-plugins]Conflict with plugins[/url] are installed on your site. You can try disabling them and see if export works.

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Hello Tony, No, email will not be sent on user import.

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Hello, Go to Components -> RO CSVI and click on the Options button in the top right corner. You are taken to the global settings and here you can set the domain name. Enter the domain name including the last / That should fix it.

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hi tharuna you are very kind. The problem were the two fileds "address_type" and "address_type_name". I've put this fields in the csv both in case of new user than in case of existing user and now it works well. See you soon for another problem.

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Hi tharuna, I have seen that virtuemart knows the user as "user group default" even if the field shopper_group_name is blank. Another solution may be to use, for the filter, the field usergroup_name and not the field shopper_group_name. Try to find the best solution. Bye and thanks.

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For the cron job, since I'm using a VIEW for the data (pulling data from the database), not a csv file, can I 'skip' the file parameter, or is that required? my code I think would be: /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-import-users" --template_id="19" where: key --> my secret word template_id --> my template id thanks, Laura

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Hello Nico, There is no specific task for adding Klarna. I have looked at it in the past but there were too many caveats. Now that RO Payments 5 is out, it is a good time to see what we can do to support it.

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Hello Udi, As you wrote in your other post, RO Payments does not support your local provider, so this is not going to work I am afraid. The only solution here would be custom code the addon for your local provider.

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Hello Frank, You cannot open the topic because it is marked as private. The result here was that the payment methods were no longer visible due to the request for payment methods coming twice and the second time there were no address details, so also no country. This resulted in the payment methods no longer being visible because there was no country in the second request. If you revert to RO Payments 5.0.0, does it work as expected in that case? Which VirtueMart version are you running? P.s.This is not a pre-sale question but a support question, so I am moving it to the RO Payments category. Please login with your account to view this message.

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Hey Rick, So I setup a test server to see if I can reproduce what you are seeing but no such "luck". This I get for an import [quote]Processing started... Template Joomla Users Import has finished[/quote] and this for an export [quote]Processing started... Template Joomla Users[/quote] Perhaps you can contact your hosting provider to see what the line [quote]/bin/sh: ^: command not found[/quote] means. It might be that something in the cron job is not supported.

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Hello Roland, Which RSForm!Pro version do you have? RSForm! Pro Component 2.2.6 Does the column with payment status say Pay or Betaalstatus? Is says: PLG_RSFP_JDIDEAL_PAYMENT_STATUS The RO Payments - RSForm! Pro is enabled I assume. Yes Regards Michel

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Hello, We have an article explaining [url=https://rolandd.com/documentation/ro-csvi/install-example-templates]How to install the example templates[/url]. If you follow these steps, you should be able to see the example templates after completing the steps.

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Hello, Please post your import debug log and sample of your import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]i am using the example export file from you guys.. but what more do I need to add to get all these fields? [/quote] If Size and Color are of String custom field type then you can add them like any other template field. Go to RO CSVI Template fields page, select your export template, click New button and search for Size and Color and add them. You can also use Quick add button to add these fields. If you do not see these fields in the list, then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields.[/url]

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Hello, You did not miss any setting. RO CSVI stores the data directly in the database and doesn't go through Joomla, so no emails are sent. As explained in my previous post, you will need to use another method to send the emails.

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(Allicht hoort dit niet in de category PRE-SALE, maar een andere optie is er niet) Mijn website geeft deze foutmelding wanneer ik twee updates wil installeren. Bereffen [b]RO Payments[/b] en [b]RO Payments - RSForm!Pro[/b] [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1678&dummy=my.zip[/i] De link is naar jullie oude site; maar ik heb geen inloggegevens voor de nieuwe site. [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1679&dummy=my.zip[/i] Hoe is dit op te lossen?

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Hello Laura, [quote]What if I want to import data from another table in the CURRENT DATABASE?[/quote] You would still need to choose to import from an external database as there is no option in RO CSVI to copy from one table to another as such. [quote]What option would I select then?[/quote]In all honesty, I do not know, I have never tried it with a view. So I am going to find out if that is possible and if so how. RO CSVI does a select on the table to index the fields in that table, I am not sure if that works. Can you tell me how you have setup your view?

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see attachment user info the attachment before was the order info.

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RE: error in the log .[i]..Found field but this field is not supported. Ignoring this field.[/i] ok this is resolved I appear to have had a mysql user issue related to my backup / cpanel phpmyadmin - my user was not effectively deleting the table csvi_availablefields. Once I changed to another phpmyadmin user the table was deleted. I reinstalled 6.42 and virtuemart addon - upadedfields and reset and its working again. thx PHP version 5.5.30 Joomla! version 3.4.5 CSVI PRO 6.4.2 VirtueMart 3.0.12

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Hello Anthony, [quote]Very frustrating not finding answers.[/quote]Feel free to ask question. [quote]I had previously figured out how to import users. Only took me all day![/quote]There is a tutorial for that [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url]. I will send you the handbook but keep in mind it was written 4 years ago ;) A majority of the logic still applies, so it might help. As for the order import I am writing a new article since it changed a little in CSVI 6 and it should make the process easier. Your CSV file has 53 fields, that is a bit much. Check page 118 and further for the order import. Will send it right after this message. Let me know how it goes.

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Hello, Go to RO CSVI Templates page, click on your export template, select File tab and you will see an option to select Export state. Select Published in there and save the template. Run your export. Check attached screenshot about this setting.

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How to setup user permissions correctly to let some user handle CSVI pro import and exports? I was creating a user with limited permissions to most of the other parts to Joomla to make it easier to navigate for those accessing mostly only Virtuemart and this CSVI Pro. I have set up allowed for all fields for both, but when I access with that user CSVI Pro, and select template and then press Open, nothing happens. It does not give error or anything, it just loads the page again (like loading the template, but shows nothing new in page). I guess I need to set up allowed poermissions for some other parts of Joomla, but can you tell which parts?

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Hello Laura, Please update to RO CSVI 7.14.0 version. This issue has been addressed with this version. Once you update you don't need to enter any empty filename. Cron will work with your template settings. Let me know how it goes.

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Hello, To get values of a column from a table by joining two columns in same table to one column of another is only possible using table alias. Currently CSVI custom table export does not support table aliases. if you know how to use PhpMyAdmin, you can run the below query in PhpMyAdmin and export the values to csv from there. I have assumed the table name having author_id and reviewer_id as #__reviewers, you need to use the name as per your database. In the meantime we will see what we can do with table alias with CSVI custom table export. [code type="markup"] SELECT users.name AS name1, users1.name AS name2 FROM #__reviewers reviewers LEFT JOIN #__users users ON users.id = reviewers.author_id LEFT JOIN #__users users1 ON users1.id = reviewers.reviewer_id[/code]

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Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.

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HI Roland is it possible to set up a custom export profile to combine fields from two tables - eg Joomla Users and Hikashop Address to create a CSV of Customers?

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Hello, You configuration looks correct to me. Can you post your import debug log to check? To get the debug log see [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Your settings look fine to me. Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]1. Where i can download skip rule plugin? I can`t find it.[/quote] If you are using CSVI version 7.0 or above, you don't need to download Skip rule plugin as it is part of CSVI package. You can find the installed plugin from Extensions >> Manage and search for CSVI in the filter search box and also select the type as plugin in the filters. [quote]2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) [/quote] For this case of export Skip rule plugin is the option.

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Hello, We are available for hire and of course if you have a subscription we provide support through the ticket system as well. Depending on how complex the rules are we may need to create a separate rule for you, so that it can contain your business logic. [quote]that contain code that I need to replace with what the code means[/quote]We have a replacement rule included in RO CSVI. [quote]and many rows that need to be skipped[/quote]We have a skip rule included in RO CSVI, so that you can skip rows based on values you set. You can check out our demo at https://demo.rolandd.com/administrator if you are interested.

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Hello, From the debug log attached previously i can see that you have set Automatic thumbnail creation to No in your import template and on Image tab. Also you do not have [b]file_url_thumb[/b] field in your import for thumb image. Since these are missing for thumb image, RO CSVI will insert the path used for main image for thumb image and so you are seeing main image path for thumb image. If you want RO CSVI to create a thumb image for you can set Automatic thumbnail creation to Yes in your template or you can also include your own thumb image path in import file by using file_url_thumb field.

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Prices are back. :) The based on user-login doesn't work yet though.

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Thank you for your reply, it was PHP version indeed. Were can I download the older version JD iDEAL, if I download from the JD iDEAL site it is RO Payments. I just need the Virtuemart plugin, the main component I already have.

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Hello, [quote]What I am referring to is a management policy of each extension can increase the CSVI value on a global level for any e-commerce project! I only say that if I were you I'd take advantage of any indication received from your customers and forum users to expand mutual knowledge, of course, only those extensions that can increase the added value of CSVI! And expand to include and not exclude and limit![/quote] Yes, we would like to listen to our customers feedback and expand CSVI support accordingly but only if the number of users asking for the same feature are more. Unfortunately you are the only user asking for spiral download plugin support at this point. If we get more request on this plugin we will add it to our development todo list. [quote]Of course this is just my thought, based on my knowledge of marketing and tecnolgie online 25 years in business! I hope to have given due respect and consideration I have repeatedly confirmed to you and CSVI.[/quote] Thank you so much for sharing your thoughts.

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Hello, [quote]When I use the example export template, will this also export child products or will it only export parent products?[/quote] RO CSVI will export both parent and child products. Our example template has only few main fields. You need to add the other needed fields to the export template. [quote]if I understand it clearly, before I can import the products on the new website, I need to make the categories first, so csvi can put the product imports in the right category as well.[/quote] In your export template, add [b]category_path[/b] field. This will export categories of a product. When you run import on new site, RO CSVI will create these categories and assign them to the product. [quote]and after the product import. .. I need to export product images and upload this on the new website..[/quote] For images you can use [b]file_url[/b] field to export template. [quote]Clearly I need to manuallyy upload all the images trough ftp on the new website. ( right? ) [/quote] There are two ways of handling images. 1. If your old site is still live, you can add picture_url field to export template. This will export images as links. In your import template, you can import these images as external links. For that in your import template on Image tab you can set Save images on server to Yes. RO CSVI will automatically download the images from your old site and save them to your new site. 2. Second option is to upload the images to the needed location on new site manually. On old site in export template, add file_url field, export images as local path. When running import on new site, RO CSVI will find the images in the location in file_url field and link them to product. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Images[/url] document to know about import with images.

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Thank you, I think only with column headers and values aligned left or center would be fine for most users but if you add a CSS file, even better. Regards

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I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to. I need to make these users activated. How can I activate them? Wicko

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Hello, Glad to know that your issue is solved with the override file. [quote]Is there an up-to-date link for a tutorial on this?[/quote] Yes, please have a look at document link [url=https://rolandd.com/documentation/ro-csvi/customizing-the-export-filename]here.[/url]

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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Hi Roland Hope you are well In the middle of migrating a site from Joomla 2.5.28, VM 2.0.22c, csvi 5.17 to Joomla 3.4.1, VM 3.0.9, csvi 5.21.1 Have brought across all Joomla users using csvi user export and import which was great, but having difficulties bringing over order history and orders. The order export and order import templates have been successfully created on csvi, and on order import i get a success result (debug log attached), but when i check the virtuemart orders screen it is empty as is the virtuemart_orders database table. Could you lend any advice why this import is showing as successful but not updating database table? Kind regards Tim

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Yes I have removed all filters (See attachment) But no user exported

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Hallo Roland, Bij mijn abonnement staat een gele knop met "Renew now for only € 72,95". Ik kom dan in de cart. 1x RO Payments 1yr subscription € 72,95 Sub Total € 72,95 Total VAT (21%) € 15,32 Order Total € 88,27 Groeten, Wim

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Hi, I've installed RO Payment for integration in a rsform pro form. But when there is an item chosen from the multiple field it is not added tot the total field. This is what I did: 1. set up a profile to connect to mollie 2. set up a form with a multiple field with two products (price|description) and a quantity field. 3. set up a total field 4. In the form properties selected the profile to use I tried adding a payment option through RO payments field but that didn't do anything. You can see the form here: https://walravenwebwerk.nl/index.php?option=com_rsform&view=rsform&formId=9 What did I miss? With kind regards, Rachel Walraven

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I installed RO CSVI 7.14.0 and the VirtueMart extension and the customfieldsforall extension too. Also updated the available fields. I have two custom fields based on cf4a: material and color, there is no available fields with these names. How should I export these fields with the products?

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Hello, RO CSVI does not send out emails for anything. Sending emails in bulk is better done in extensions made for such a purpose, like a mailing list program. An example of this is AcyMailing, you can import email addresses there as well and then send out emails.

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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Hello, [quote]If I were to assign a product to multiple categories would I also use the pipe, EG: Test|Test2|Test3 ?[/quote] Yes that is correct. Multiple categories are separated by |. [quote]Also I'm having a challenge with the quality of the thumbnails, I get pictures linked and they look good in the detailed view but the thumbs are very bad quality.[/quote] Are these thumbnails created by RO CSVI on import or you are linking them to product from your import file? If you have RO CSVI create thumbnails for you, you can set the height and width of thumbnail generated in your template settings on Image tab. This setting is applied on all the images and not for specific images.

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Hello, [quote]I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use?[/quote] Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import product prices[/url] document which explains the fields needed for importing prices. [quote]With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?[/quote] You need to have two different rows with different shopper_group_name and product_price. This is explained in the example section of the above linked document.

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[quote]Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.[/quote] hello, here the log file

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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Nothing about this. I have noticed that only 1 or 0 records also with joomla content, users. I have disabled almost of my extesion but nothing change. It's very very strange!

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Hello, I was able to see the error on export and it is because of format of created_on date field saved in the database. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export again.

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Goodmorning, Just bought your export extention and run into two things. I make 2 templates 1 for Virtuemart users and 1 for Virtuemart products. 1) Virtuemart users: in admin i have 1298 customers but in export only 177. I can not see what i am doing wrong (see attachments) 2) Products: i have a multilanguage site, but i dont see the title, descriptions for the different languages... Thanks Regards Alex [attachment]aantal_klanten.jpg[/attachment] [attachment]aantal_klanten_gexp.jpg[/attachment] [attachment]settings1.jpg[/attachment] [attachment]settings2.jpg[/attachment]

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I tried to add template fields, but there is no usergroup_name in the field list. I tried to add the field by New button and Quick Add button, both. I tried to create template of user group instead of user, but there is no usergroup_name and I couldn't add the field. Have I failed to install DSVI?

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Hello Leo, I do not need any user details, structure of your #__hikashop user table should be good enough to know on the custom fields you have and with that I can run an import for update to the table and see what happens. Is it possible to send me only the structure of the table?

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Hello, You did not send us your import debug log or import file to check and tell what is going wrong with your import. Since you are saying one custom fields with multiple values, you can check the example in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and under Custom fields with multiple values section. See if you have the same format in your import file. If you still have a problem, post your import debug log and your import file. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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[quote]Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?[/quote] Hello, I use CSVI Pro 7.7.1 I also send you the import file. Many thanks for your help.

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Hello, [quote]Is there a way to know that an order is the first order of that customer?[/quote] No, there is no direct way to do this but you can set a filter in your template settings for Order customer name and export order only for one user, that way you can track the first order of the user.

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Hello, The duplicates you are saying about custom fields is actually not duplicates but that is the core feature of VirtueMart. For a child product, there are two custom fields shown on backend when parent product has its own values set for these custom fields. The custom field that has options of o and d with check boxes is for the parent product. Where d means deactivate or disable, when this checkbox is checked the parent value is not used on the child product. If o is checked which means override, the parent value will override the child product value.The other custom field without any of these checkboxes are the actual custom field of child product. With RO CSVI import override and disabler fields are supported by using [b]custom_override[/b] and [b]custom_disabler[/b] fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field document[/url] on how to use these fields. The checkbox disinh: with child product custom field is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version.

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Hello, When exporting categories too 1 When exporting users - 2... Another oddity: "Destination - Download" but the download does not happen, the file is saved the folder Temp other options work correctly

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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Hello, I have the following problem. I was exporting the Joomla menu succefully, I added some information to the same csv file and tried to import. Here is the following message: Status error: 200 Status message: OK {"error":true,"process":false,"url":"administrator\/index.php?option=com_csvi&view=imports","message":"Table '#__extensions' was not locked with LOCK TABLES"} Fatal error: Uncaught JDatabaseExceptionExecuting: Table '#__users' was not locked with LOCK TABLES in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php:650 Stack trace: #0 C:\xampp\htdocs\railkar\libraries\joomla\database\driver.php(1455): JDatabaseDriverMysqli->execute() #1 C:\xampp\htdocs\railkar\libraries\src\Table\User.php(86): JDatabaseDriver->loadAssoc() #2 C:\xampp\htdocs\railkar\libraries\src\User\User.php(883): Joomla\CMS\Table\User->load('610') #3 C:\xampp\htdocs\railkar\libraries\src\User\User.php(943): Joomla\CMS\User\User->load('610') #4 [internal function]: Joomla\CMS\User\User->__wakeup() #5 C:\xampp\htdocs\railkar\libraries\vendor\joomla\registry\src\Registry.php(85): unserialize('O:8:"stdClass":...') #6 C:\xampp\htdocs\railkar\libraries\src\Session\Session.php(386): Joomla\Registry\Registry->__clone() #7 C:\xampp\htdocs\railkar\libraries\joomla\session\handler\native.php(189): Joomla\CMS\Session\Session->getData() #8 [internal function]: JSessionHandlerNative->save() #9 {main} thrown in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php on line 650 Warning: Unknown: Failed to write session data using user defined save handler. (session.save_path: C:\xampp\tmp) in Unknown on line 0 I'm probably doing something wrong because I'm a beginner, but I can not find it yet!! Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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Hello Craig, It is not possible for exporting SKU in each columns with current CSVI exports. You can try to add some custom coding to get this feature and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override[/url] for the export.

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Yes, Roland, I use the user (not orded) filed address_type set to "Billing Address".

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Thank you, it seems to work, but now I can't access the tutorial to manage joomla users. The link you sent me is not working anymore. Is there a new link ? Thank you, Emmanuel

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Hello Rachel, In the profile you created, you can set the option [b]Extra payment choice[/b] to No. Users will then be shown the selector directly at Mollie. Let me know if that helps.

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Thank you for the quick support. I've another query. Does the extension generates passwords automatically ? It looks like I'll have to add password in the CSV. Also, I can see that Joomla doesn't send registration email after user creation. I want to send registration email to user. FYI, I've enabled send email configuration.

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The RO CSVI tool is great, I was able to import and create several new articles. Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match. Doable?

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Ik wil de plugin van RO Membership installeren, maar die geeft deze fout: Fout Installatie afgebroken, Membership Pro is niet geïnstalleerd. Fout bij het installeren van plugin Waarschuwing Extensie Installeren: Installatieroutine mislukt. Er stond al JD op geïnstalleerd. Is dus een handmatige update.

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Looking for a useful answer? Read our [url=//rolandd.com/documentation/ro-csvi/getting-started]Getting Started Guide[/url] and make sure you checked all steps explained. Don't just say [b]it doesn't work[/b] but describe in detail what is happening and add the following information: * CSVI version (Latest is not a version number) * Sample of the file being imported * Collected debug information Without this information [b]you won't get[/b] a useful answer. If no debug log is attached, you will get a request to post it. Where to get the debug information? A [url=//rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]tutorial on how to collect debug information[/url] has been written to help you collect your debug information.

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Hello, In your import template on File tab you have set Skip New items to yes. This setting will ignore all new items in the file and are not in database. That is the reason you are seeing "not added because ignore non-existing items enabled" message. Also for VirtueMart price import, RO CSVI needs few required fields to select a product price from database. That is because VirtueMart supports multiple prices for a product. You don't have all of these needed fields as per your debug log. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document for these needed fields. You can check the examples section in the document.

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[quote]Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error. [/quote] can you provide a bit more details about this "delimiter"? We tried to delete this article but still the same kind of error.

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Hello, In the FTP Host field in RO CSVI template instead of ftp.myjellysite.ca just enter myjellysite.ca and in the root folder set as /public_html/myjellysite/dasparts and check if it is working. If you still have a problem, please send us the FTP details so we can test it here.

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Hello, [quote]menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under.[/quote] You have the menuordering field in your template fields but it is missing in your import file. Your debug log shows only the below fields are imported [code type="markup"]Use field value for field type [DEBUG] Use field value for field path [DEBUG] Use field value for field menutype [DEBUG] Use field value for field title [DEBUG] Use field value for field alias [DEBUG] Use field value for field component [DEBUG] Use field value for field link [DEBUG] Use default value for field menu-meta_description [DEBUG] Use default value for field menu-meta_keywords[/code] [quote]I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile.[/quote] May i know issue you are having with Users? The debug log shows the user has been processed in VirtueMart too. [quote]One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.[/quote] Please email all your details to Roland at contact@csvimproved.com and he will get in touch with you on these imports.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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Hello, Your CSVI version is incompatible with the Joomla version and so you have the error. You should either update your RO CSVI to latest version or use an older Joomla version to run CSVI 7.0.2 version. I would recommend you to update your CSVI in this case.

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Hello Chris, You need to use [b]custom_disabler[/b] and [b]custom_override[/b] fields to set values for these checkbox. Details on the use of these fields is explained in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document.

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OK, I figured out how to import users. A couple of questions: I can IMPORT the Joomla usergroup_name, but when I EXPORT the same field, it gives me an error: " Error: 1054 Unknown column 'usergroup_name' in 'field list' SQL=SELECT `usergroup_name`" FROM `k2t_usergroups` LEFT JOIN `k2t_user_usergroup_map` ON `k2t_user_usergroup_map`.`group_id` = `k2t_usergroups`.`id` WHERE `user_id` = 206 Why can I import this field but not export it? Second question: My user list has 2-letter State abbreviations, I can export the State field this way (as state_2_code) but it seems I need to use the full state names to import the State data, is there any way around this? Seems crazy to me to have to build a state code translation table to massage my data before importing it.

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Hello Tharuna, Thank you for your effort in writing your long reply. However, I cannot see an answer to my question, which was: "..why Tharuna did *not*, in her CSV, use that type [HEADING] for the menu items that do not have an article attached...". The reason why I asked that question is that in reply #4 of this ticket I sent you a .CSV of 20 records (Short list of expanded menu items with spaces for test.csv), some of which were of type COMPONENT and some HEADING, but in the version of that file that you sent back to me, you had replaced all types HEADING by COMPONENT. I had explained why I used the type HEADING instead of COMPONENT (using COMPONENT causes the problems that I described in point b) of reply #6). In fact your query example [quote]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/quote] adds further evidence that the type should *not* be COMPONENT but HEADING, because then RO CSVI would not have created an incorrect new entry in the database and no error would have been generated. So, in summary on the question of type=HEADING?, I still have not heard of a usable alternative type to represent those menu items correctly on import. If there is type [b]other[/b] than HEADING that should be used, please let me know. More generally – and this is a comment for Roland - your description of how RO CSVI works worries me, because it means that two menu items will be created in Joomla with the *same alias at the same menu item level* (as your screenshot of the menu structure after import also shows). If it is important that no duplicate aliases appear at the same level, this would be a problem… If there are *no* practical consequences from having duplicate aliases at the same level, then error messages related to the existence of duplicates can imo be ignored. If, on the other hand, there *are* practical consequences, it suggests that the three fields used by RO CSVI for duplicate checking are inadequate and that ALIAS needs to be included, too. In that case, the user would need to make sure that, if a menu item appears as both of type COMPONENT and HEADING at the same level, different aliases are specified for those two menu items in the .CSV. Thanks and regards, Carl

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I reproduced the above error in order to get you a log. It is hereby attached. Nothing in the Firefox web console though Part of the users are imported, but not all. [attachment]com_csvi.log.8.zip[/attachment].

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My bad, I had setting to export "shopper fields" and not "user info". Works great thanks!

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Hallo, Over welke e-mail hebben we het hier? De e-mail van HikaShop of die van RO Payments? Voor RO Payments kan je eens kijken of er een e-mailadres staat bij de Opties. Die kan je vinden door naar het Dashboard te gaan en dan op Opties te klikken in de rechter bovenhoek. Je kan daar aangeven welke e-mails verstuurd moeten worden en naar welk adres. Bij E-mails in RO Payments kan je de e-mails aanmaken (mochten ze nog niet bestaan) die verstuurd moeten worden. [quote]Wel staat er bij het profiel deze melding: Deze betaalmethode heeft geen gegarandeerde koppeling. Alle betalingen moeten gecontroleerd worden in het dashboard van de bank. Heeft dat hier mee te maken? [/quote]Deze melding heeft hier geen betrekking op. Dit betekent alleen dat de status van de bank die terug komt niet vertrouwd kan worden en dat er altijd bij de bank de status gecontroleerd moet worden om er zeker van te zijn dat de betaling geslaagd is. Dit is ook waarom dit een iDEAL Easy koppeling is.

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I have a RO CSVI template where the source is a table in my Joomla database. I can run it manually no problem. I can set the property for enable frontend/cron to Yes. Do you have any documentation on what else I have to do to make it work?

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Hello Matteo, The problem is that you are not using all the required fields for running a User info import. You need to add the address_type and address_type_name fields to your CSV file. The address_type is usually BT unless the user has multiple addresses and the address_type_name has a default value of -default-. Do check this to be sure by running an export first.

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Allright, I understand. It's because the categories don't have the same ID as in the live shop. I will fix it manually. So last thing is the import of the users. I will get back on this tomorrow. Thx!

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Hello, This code is included in the 6.2.0 release, so you can use a user/pass in the URL.

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Hello, The same question has been asked and answered in [url=https://rolandd.com/support/ro-csvi/warning-strpos-empty-needle-in-home-administrator-components-com-csvi-helper-file-import-csv-php-on-line-463#reply-59915]this thread[/url]. So please use that patch to fix the notice.

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Hello, Are you talking about ordering field for a Joomla article? Can you send us your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello kim, [quote]The Product Info Import template, which I've made, uses the CSVIpro fields. Does not load the Guest Shopper Group price. Everything else does. This template was working fine, now it doesn't[/quote] Can you also attach the debug log of this import to check? [quote]The Shoppers Info import template, which I've also made, uses the CSVIpro fields (also see Shopper Import Test.csv attatched). This is the first time I've used it. Does not load passwords, phone numbers or any address info. Also will not load any info for a Wholesaler (only loads Default Shopper Group) This list has roughy 2500 entries but will only load about 250. (not the first 250 either).[/quote] Are you sure that CSVI imports only Default shopper group and not Wholesaler? Because there is an error in the debug log which says "Shopper group name Default Shopper Group not found" and shows user has been imported but not linked to any shopper group. With Wholesale shopper group, user has been imported and linked to shopper group too.

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Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello, If you go to Components -> RO CSVI -> Dashboard and click on the Options button in the top right corner. You can set the domain name there, if you have a trailing slash there, you can remove it and it should create the URLs without the duplicate slash. Let me know if that helps.

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Hello, Overwrite existing data if set to No, you are telling RO CSVI to not to do any processing on records which are already there in database. This includes all the product information and images. If you need to download the images for existing products, set this to Yes, save the template and run the import again.

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Good morning Teresa, [quote]However we are using the "your field" option and all files are created from ERP with these names. Changing the names in ERP would be a hard job! When doing import with the above mentioned configuration, CSVI doesn't recognize the "your field"- names as field.[/quote] That is correct when Use file for configuration is set to Yes, you are telling RO CSVI to read the column headers from import file and not to use template fields. So CSVI does not recognise Your fields field. [quote]When doing import with "use file for configuration = NO" all assigned template fields to the template are added to the product - empty or not. So we have a lot of custom fields which are not in use with the product.[/quote] Say if there are 5 custom fields added to template fields and every product has value for any one of these custom field and other 4 are empty, you are saying you don't want those empty 4 custom fields added to a product. That is not going to be possible. RO CSVI will process all the columns for all the product rows. To Skip fields, you can use RO CSVI [b]Skip[/b] template field which will skip the import of that custom field for all the products inspite of having a value or not. Only possible solution i am seeing for this issue is that you can try [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]creating an override for product import[/url] by copying file /plugins/csviaddon/virtuemart/com_virtuemart/model/import/product.php to override location. In the override product.php file, look for function processCustomFields there you can add a check if there is value then process the custom fields.

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Hello, [quote]Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84[/quote] Can you open the file /administrator/components/com_csvi/helper/database.php at the location and tell us what you see on line number 84? Can you paste it here? [quote]Please advise as to a possible solution. My other sites have updated with no problem[/quote] What different was done in this site update to get to this error?

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Hello, You did not tell us which extension you want to do the order export. Guessing it is for VirtueMart, you can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-orders#export]VirtueMart order export [/url] document to export order with order items and customer information.

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Hello, Please post import debug log and sample of your import file to check. Also post screenshot of your custom fields and on the duplicate issue. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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Hello, [quote]I copied/pasted the URL to a new browser tab, and gradually increased the last numeric parameter and refreshed. In that manner, I was able to update the virtuemart fields![/quote] Atleast you found a way to update your available fields. You can also try the cron for maintenance task and see if that works. [quote]Perhaps you could consider the following: 1) Add a small timeout interval between each AJAX call, to potentially avoid any server protection kicking in (if that was the problem) 2) Add a per-component Fields update function, so I could just choose to update com_virtuemart [/quote] You are the first user with an issue with available fields. If we see more users coming with same issue we will consider to implement your suggestions.

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Hi there, I have some pre sales question , so i d like to ask you for some things if your component can do it. 1. I have an eshop in hika shop with two prices. The one price is the retail price and the secend price is access price for users (it works as wholesale) In cart a user can add only the second price (wholesale) (if you need a screenshot for better explanation please ask for it) So can i export in xml both prices? So to have in xml in one line the retail price and on other line the wholesale price? Also in the same xml its very important to have and other characteristics like product code, description etc (no in seperate xml) Thanks in advance

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Hello, Correct the email field is in the users table, that should be the only table. The query linsk the vm user_infos table to the users table to get some extra information for those people who need that. Indeed, no one else has the issue nor I can reproduce it. Since you were able to fix it, all is good. The last thing I want to share with you is, in case you didn't, you can make the customization [url=https://www.csvimproved.com/support/questions-and-answers/858-override-import-export-routines]in an override[/url]. This way on an update, it won't get lost.

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If the field have data, not update. In this case, "asesor" and "asesor_interno". Please, hide the user data. Regards, Leo.

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Hello, [quote]3 / I told you "it seems to me !?" sorry I do not speak English well, it is also not to bother you or have problems of understanding that I asked you if you had a translation file?[/quote] Your English is fine, i am able to understand what you are asking for. We do not have French translation file in the package. Languages are automatically included if the translation rate is 50% and above in Transifex. For french translation the rate is below 1%, so they are not included in the distribution. You can find the translation files at [url=https://www.transifex.com/csvimproved/csvi-extensions/]Transifex RO CSVI[/url]. You can add and download them manually. [quote]Can you answer the other questions and especially the most important: an example file of several articles joomla with custom field and tag?[/quote] You can check examples for Joomla content and how to use custom fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document and under [b]Further reading[/b] section. For tags please check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document and under [b]Import Tags for Joomla Content[/b] section.

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Hello, [quote]I can't send you a debug information because the csv file that I import is empty [/quote]No use importing an empty file, however you do an export on the 1.5 site, so you will have a debug log of your export. That we need to check since your export file is empty. [quote]I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway[/quote]They are one and the same. The basic info is in Joomla, the rest is in VirtueMart. They are linked by Joomla ID but you are supposed to use the email address as this must be unique for each user.

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Hello Carl, Two issues with the import file. You have [b]type[/b] set as heading for low level menu items and the last level menu item is set to component. [b]type[/b] is a needed field in Joomla menu import, with these needed fields RO CSVI will search for the matching record in the database. If not found it will insert a new record. Since your type field does not match, a new row has been inserted. Second issue is with the path, you have path as title text but when Joomla stores the menu item it converts the path as alias. So "Constituencies/England/South East" will be stored as "constituencies/england/south-east" in database. RO CSVI uses Joomla to store the menu items. path is another needed field and the path from your import file does not match with the path stored in the database. This was creating another mess. I have updated you latest file and ran the import. Import works without any errors. Can you try import with attached file and let me know? One more thing before running the import is to clean the menu items imported with previous import. Please delete those old menu items entries and run the import.

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Hi I have asked the question of the host but, after checking other jobs, I see that v5 outputs our sitemap correctly on our live site. That's WITH a key and also user & password. I tried the new one with the addition of --user --passwd but it still threw out the key. Can I use the v5 cron.php in the v7 setup? Best Eddie

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Hello, That is really strange. Your screenshot shows that you have set database type as MySQLi but RO CSVI will throw this error only when it is not set to MySQLi. It may sound silly but can you open your configuration.php file in Joomla root folder and check what is set for variable $dbtype?

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ok great... yes i user the delivery_date to import tracking code for my records... ok this thread is solved

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Hello, I looked into this and dont understand the way how a new user is assigned to a empty shopper group. Virtuemart assigns default group automatically when a user is created. If you go to Virtuemart Shopper group page, there is a default group which says "New shoppers will be assigned to this group" and it does as it says. This is something you need to check in your site.

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Hello, Did you use custom_ordering field in your import file to insert the order for your custom fields? You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and in [b]Ordering custom fields[/b] section for details.

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Hello Teresa, That is a special case I actually didn't think about. I will have to take a look what needs to be done for these users, they are going to need some special treatment. Are you running 7.2.0 now?

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Hello, [quote]Let me know if you need more information. [/quote] Yes, we would like to check your import debug log. Please post it here. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided [/quote] Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then run the import. Let me know if the error is fixed with the patch file. [quote]i found these post, but the patchfile dont work. https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/quote] The patch in the post was for frontend import and so did not work for cron import.

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Hello, Joomla doesn't store any addresses, phones or cities. Have you coupled Joomla with any other extension like VirtueMart or Hikashop? Basic user data can be imported with the Joomla User import. If you don't see this option you can follow the steps in the [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Missing fields in CSVI[/url].

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Hi, i have punchased CSVI Pro today. I would like yo import joomla users with their addresses, phones and Cities. I dont find this options in the combo box so can you help me? Thank you!

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Hi Tharuna, while setting up/testing a temporary ftp user to share with you I think I resolved the problem. I believe the issue was with the ftp account I was using earlier (it was an administrator account). I created a new user called "dasparts_exports" whose domain is "marketingmultitool.com" (this is just how my boss has set up FTP access on this server), and whose directory is "/home/marke142/public_html/myjellysite/dasparts/exports" so that it can only modify this folder. Then in my CSVI template I use the full name "dasparts_exports@marketingmultitool.com" as my username, and since the user's home directory is already the folder I want I just put "/" for the Root Folder parameter. Now the FTP setting checks out, and I am able to save the export file to the server (see attached screenshots). Unless you can see something I'm still doing wrong/improperly, I would consider this issue resolved. [attachment]Screen Shot 2019-10-18 at 11.53.57 AM.png[/attachment] [attachment]Screen Shot 2019-10-18 at 11.56.08 AM.png[/attachment]

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Hello, menueordering field was still available in the import file, I have added the file and log, also from the user import (I wanted to have all VM user fields!). User import doesn't generate a logfile... please see: https://gyazo.com/8e5cea031495e65b10415b8873a4fd01 I have also discovered an issue in the VM category import... The maincategories don't have any products in it and were getting "switched"... Live shop: "Protein/Eiweiß" https://gyazo.com/77529f6e3ca5662be00c24cd12254b9f# new one "Protein" & Eiweiß" as an own category https://gyazo.com/9a464e56ddf16049c6b847d7a11caeae https://gyazo.com/aff402dd9ee5b36606260f7b7c86f3ec This happend also by "Triblus/Maca" and others... Is the error caused by the "/"character? I could rename the categories in the live shop if needed.

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Good idea but there is still a little problem. If i put in template only "No assigned shoppergroups" or only "ClientiDefault" it works well. If I put both "No assigned shoppergroups" and "ClientiDefault" I find only users with "No assigned shoppergroups".

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HI, By changing the Enable logging to Yes I think it worked. Not sure if all the users were exported. I downloaded the debug log and I did zip it to see if you can check it for me Many thanks

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Okay thanks that "Setting up a cron in RO CSVI" article looks detailed and something our System Administrators can work with. I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?

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Hello Alex, Yes you can use catid instead of category_path. We don't encourage users using id fields in imports and so it is not mentioned in the document but you can still use catid field for your content import.

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Thank you for your answer, When i try this, we have this preview: [attachment]problem.PNG[/attachment] And, after the import, we have this: [attachment]problem2.PNG[/attachment] But, we haven´t got the users: [attachment]problem3.PNG[/attachment]

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Hello, Can you post your import file to check on how you are importing multiple images for a product? Also post the import debug log to check. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document to get the debug log.

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Hello, We do not support import/export of dpcalendar extension. We do not have any plans in supporting it in near future. Can we ask how did you get the idea that RO CSVI supports this extension? We are sure we did not say we support this extension anywhere on our site or on email.

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If could help, I noticed that CSVI not take right user and group in tmp forlder when write the temp file.

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Hello, Here is the import file with an example. The idea is that users send this table filled with files at the same time (image for now). By launching the CSVI program, the program can find the images in the same FTP folder. Regards

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Hi Tharuna, Unfortunately it did not work because it was complaining about a duplicate entry (Duplicate entry 'x.xxxxx@xxxxxxx.com' for key 'user_email'). This user already exists as HikaShop user and is only missing an address. I use these fields in the import now : address_city address_company address_country address_default address_fax address_firstname address_lastname address_post_code address_published address_street address_street2 address_telephone address_telephone2 address_title block country_2_code country_3_code country_name email address_id address_user_id password_crypt

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thanks - that had me scratching my head for a while. Now the field mapper is locked after updating CSVi. Is there a way to unlock this? I deleted all the super users, but it`s still under the same situation. thanks again

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Hallo Wim, Dit is niet van toepassing op RO Payments/JD iDEAL maar op de server waar de website op draait. De vraag hoort dus bij de hosting provider of ze dit ingeregeld hebben. Over het algemeen wel maar kan niet kwaad om het toch even na te vragen.

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Hello, As per the latest debug log attached Fill media fields is set to Yes and so RO CSVI is automatically filling file_description and file_meta by image name. To use file_description and file_meta from import file, in your import template on Image tab set Fill media fields to No (Screenshot attached) and run the import again.

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Hi, I got images working but had a challenge with some of them because somehow its looking for a path: [b]/images/stories/virtuemart/product/[/b] which it placed in front of my chosen path. Hope all my attachments give a better understanding vmError: Couldnt create thumb, file not found /usr/www/users/lullaevpkj/stage/images/stories/virtuemart/product/images/virtuemart/upload/lullapuff.jpg I have not specified this path in the spreadsheet or anywhere else so need to know how to handle this. Thanks,

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Hello, I am trying to set up CSV to export users in Joomla. It is asking to enter domain name, is that the domain name of the website? It is there a video tutorial that shows how to set up CSV from scratch? Thanks

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hi all, I'm working with comprofiler (including CBSubs) and need to import a bulk update to existing users. Does anyone having experience with that? I've already created a templatetype for it, but have no clue if it would work either. Kind regards, Stefan

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Hi Rolandd, Your custom code to allow user and pass in url in 6.12 version can be used in 6.20 versión? Thanks!

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Hello, Can you please start a new thread for the user import issue? Thanks. This is becoming a dump all thread :pinch:

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Hello, I upgraded to CSVI PRO 7.0.2 to try to solve a non working FTP users import and since then my FTP orders export crashes with following error message : [attachment]export_error.jpg[/attachment] can I revert to version 6.6.2 and how ?

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Hello, Once you create your VirtueMart order export template, in CSVI template fields page select yourVirtueMart order export template and add needed export fields for customer information and order items. If you don't see the fields, try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Updating your available fields[/url].

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Hello, I can't export my virtuemart order and vm users I have this message in my generated csv : No data has been found for the selections made I use CSVI 7.6.2 and vm 3.2.14 Can you help me? Thanks

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Hi, I'm currently having some issues with exporting from the Virtuemart Users Info area. No matter what template fields I use or settings that I change it exports a blank csv. Please find the details below: Version of the extension you are using: VirtueMart 3.2.14 CSVI version (Latest is not a version number): CSVI Pro 7.6.2 A copy of the template you are using: Please find attached [attachment]csvi_templates_20180711.xml[/attachment] Collected debug information: Please find attached [attachment]com_csvi.log.25.zip[/attachment] I have been able to successfully complete a Joomla users export but not sure why this one isn't working. Thanks for your help

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Hallo Joyce, Dank voor de log, ik denk dat ik daar het issue zie. Zoals je kan zien staat er dat de transactie niet verwerkt is. Ik zal eens kijken of ik het lokaal kan reproduceren. Hier kom ik nog op terug. Welke versie van RO Payments is er in gebruik?

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Hello Kim, [quote]Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported.[/quote] I tried importing your file on my local server and could see all users imported. Can you send me a private message of your site administrator login details? I will take a look at your site. [quote]I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site.[/quote] Did you try batch import as explained in [url=https://csvimproved.com/support/questions-and-answers/903-manage-timeouts]Manage timeout[/url] document? I sent link to this document in my previous post. Didn't that work for you?

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Hello, Since you said that it is a language string you need to user JText to get the translated value like JText::_('COM_VIRTUEMART_APA_P_NETTO').

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Hi Tharuna I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip) Hopefully worked this time. :) BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. The debug file is com_csvi.log.215.zip Thanks again :) cheers kim

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Hello, [quote]I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? [/quote] You can create another import template with operation [b]Media product[/b] for VirtueMart for linking images with product and generate thumbnails. The required fields for this import are product_sku and file_url field. You can just add these fields and set other fields to Skip in template fields page so RO CSVI will not process them. Make sure that you set Use file for Configuration to No in your import template settings and on File tab. This way RO CSVI will use the template fields for import and not column headers from import file. Let me know if you need any more clarification.

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Hello, That field is not available because it is not stored by VirtueMart. You can export the username or the virtuemart_user_id (this is the Joomla user ID).

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Here is my sample file again. I've realised that it doesn't contain any user IDs which is not good! [attachment]test.csv[/attachment]

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Thanks Roland As a side note, I think it will be better if the projects for CSVI5 and CSVI6 are separate in transifex. Im translating version 6 which I believe is the inmediate future and the most interesting for us and users considering the end of life of j 2.5 series. Currently the percentaje completed is taking in to account version 5 files which may lead to confusion for some users thinking is not completed. I prefer translating extensions and rules for version 6 than 5. Anyway is not something urgent or super important but I just think would be better to separate projects so people can actually see that files are translated and exact progress. Regards

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Hello, You can send a private message by clicking on the balloon below the user profile on the left, just below the karma points.

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Hello, J2Store product export exports only the basic price. To export special prices you need to use [url=https://rolandd.com/documentation/ro-csvi/j2store/j2store-price#export]J2Store price export[/url]. Using J2Store price export you can export both basic price using field [b]regular_price[/b] and other special prices for a product.

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Hallo Dorine, Is dit bij alle betalingen of specifieke? RO Payments rekent zelf geen bedragen uit, deze komen door vanuit VirtueMart als de betaling wordt gestart. Zojuist getest op VirtueMart 3.6.10 10211 en dat gaat zonder problemen. Er worden ook geen bedragen met meer dan 2 cijfers achter de komma gebruikt?

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Hi, if you want I can create an account as super user for you, maybe it can make it easier. Best regards Francesco

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Hello, Have a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-shipping-rates]VirtueMart shipping rates[/url] import document. It explains on how to set up an import template, template fields and to run the import. Fields tab will explain you the fields available for the import. Let me know if you need any more clarification.

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Hello Emanuele Coluccini, Yes using file_url field you can upload your images using external URL. Please post your import debug log to check what is going on with your import. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Terry_K, You can also check the database user from Joomla administrator >> Global configuration page >> Server tab and in Database Username field.

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Hello, Thank you for sending the requested files. It helped us to find a bug and fix it. You can do these steps to see if the error is gone. 1. Update your CSVI to 7.13.0 version 2. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 3. Run the import.

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Hello, [quote]1. can we import from a postgres database or only a mysql database?[/quote]Only MySQL is supported by RO CSVI. [quote]2. can the data exist outside of our joomla database (or must it be brought into joomla first?)[/quote]The data does not have to exist in Joomla it can be any database table in any database.

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Hello Laura, [quote]Ok, I see. So for the 'path', I need to use the TEXT of the tag, not the tag id. These tags already exist... [/quote] Thats correct. RO CSVI will then get the tag id from the tag. [quote]so to import into 'staff' I would use People/staff[/quote] Yes if the parent tag is People.

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Hello Udi, We will give you a refund as we don't build custom code for free. [quote]I'll be able to set up the protocol to my local provider.[/quote] As you probably found out we do have a [url=https://rolandd.com/products/ro-payments/features/payment-providers-support]list of providers we support[/url] we support.

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Hello Leigh, Please have a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal error[/url] document. You can also check your server error logs for details on this error. Post your findings from server error log or the error log itself and we should be able to tell you the cause.

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Hi there We upgraded from CSVI 5.2.1 to CSVI 6.4.3. We created a new template and everything is working except the jform command from the cronjob to have a certain range of date in the export file. We have changed the cronjob accordingly to your website. [u]Old cronjob (which worked for years):[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 [u]New cron job:[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" --key="winter" --template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 The new cron job generate the file but with all orders from the whole database. It looks as the jform command is not working anymore with CSVI 6. Can you give us a hint?

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Hello Kim, [quote]I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip)[/quote] That was not XML file but again an incomplete debug log. Please try to post template XML again or you can mail it to tharuna@rolandd.com. [quote]BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. [/quote] Thats correct. It is RO CSVI and not CSVI Pro. [quote]The debug file is com_csvi.log.215.zip [/quote] Debug log shows that first product has been set to unpublished and last two products are set to published. Where do you have value of the published field set? Can you post the latest import file too? You can mail it to me at the above given email if you have difficulty in posting it here.

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Hello Davide, You are the first user asking for support for this plugin. If we get more request we will consider to include this plugin in future.

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i'm having issues setting up a cron. i'm setting up in Centos Web Panel as the root user and using the following command: 0 * * * * /usr/local/bin/php /home/tbf/public_html/administrator/components/com_csvi/helper/cron.php username="Admin" passwd="Admin" template_id="6" my template is set to import csv from URL. does this make a difference? i can see the cron fire in the process monitor but then nothing imports

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Hello, RO CSVI deletes product image for each row it is processing. In your case images are in multiple rows and so when processing the next row the previous image of that SKU gets deleted. You need to import multiple images in file_url field separated by |. Like example for file_url would be image1.jpg|image2.jpg|image3.jpg|image4.jpg and so on.

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Hi, Rolandd I don't find the log in this version. In the last post I sent you a image where it said "No debug log found" I dont know why the system not inform the log. Where can I find? I send the user and pass for you can enter and see [hide]http://rigiflex.com.ar/a7/administrator user: admin Pass: 2020solar##[/hide] Can you see what happen that the system not show the log? Thanks

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i m tryinf from csvi i have ine cell virtuemart_oder_id and a cell with the delivery date and i m trying to import to update all delivery dates to each order but when i import a get a failure message Cannot process user, no user ID found i use the order import temp... and on my import temp i have only virtuemart_order_id and delivery date i cand understand the error... im doind sth wrong?

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I have using add new user group with backend, and I hope that the imported usergroup can be added not replacing old data, any suggestion? eq. before: usergroup:A,B,C user:A group:A import data: user:A group:B After: user:A group:A and B I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.

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Hello, This is not possible at the moment but we can think of adding shopper group filter as virtuemart assigns users to shopper group. You dont assigned "Super Admin" to any regular shopper group so it is excluded in your export file. Will this solve your problem?

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Thanks Rolandd, you saved my life! It worked like a charm! I'm going to attach the final CSV final in roder to other users can view it as reference. Maybe you can change the topic to "generic child variant import sample CSV" Thanks Rolandd

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Hello, The error you are seeing is because the linenumber was not tracked correctly, so it tried to read a line after the last row of data. After you install version 7.13 and then apply this patch, the issue should be resolved. Here is explained [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url].

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Hello Roland, this is very strage. I'm using "Order Advanced". Now, thinking to the past, I remembered I had a similar problem and Tharuna resolved it, I just found the forum post: https://rolandd.com/support/ro-csvi/custom-customer-field-in-shipping If I will use this patch, it will be working or it's a patch for an old version of csvi? Thanks. Davide

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Hello, CSVI cannot create a new menu item for a translation language automatically. You can run a [url=https://rolandd.com/documentation/ro-csvi/joomla-menus/joomla-menus-import]Joomla menu import[/url] and have your menu items created even for translation language. Use [b]language[/b] field in your import file to set a specific language for menu item.

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Hello, menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under. I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile. One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.

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Hello, I assume you were not logged in as the webserver user, so you can't really compare uploading manually with downloading them as the webserver user. I don't know in what other way I can ask to show me how the image files are stored that are downloaded during import as you keep giving me unrelated info. Let me try the following question: Do you see any images on your server that were downloaded during import?

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Hello Teresa, Thank you for your suggestion. The reason why these options are there is because some users can't run cron jobs on their servers and want to trigger the import from the front-end via a URL. As per your suggestion I will update the help text.

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Hello Teresa, Attached is a patch file that allows to update orders for guest users using CSVI 7.2.0. Can you give it a try and let me know if it works for you as well? I have used the example XML you posted as an example to test with.

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Hi Roland, We tried to import the user info and we got the following error. I attached a printscreen. Kind Regards, Ernst van der Heijden

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Hello, There is a reason why multiple prices are not included in product export and are set as separate export. With Product export for every special price, the product details are duplicated in the export file. As of now you can have special prices only as a separate export. There are two options to do this 1. You can use [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url], join the #__content, #__j2store_products, #__j2store_product_price and #__j2store_variant tables and export the needed fields. The issue with this export is that the export of the fields are direct and there is no extra processing done as we have in J2Store product export. 2. Another way is that if possible you can do custom coding according to your need and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set the export as an override[/url] as explained in the linked document.

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Here are a few screen shots where I see the error. First here is the new user added in the joomla user field. ahess@essendant.com [img]http://awesomescreenshot.com/08b5ukpd5e[/img] You can see they are not active. If I open the user then try to resave then I see the error here. [img]http://awesomescreenshot.com/07f5ukpw7c[/img] Also if I try to press activated I get the same error. [img]http://awesomescreenshot.com/08b5ukqe0a[/img] I can see that now the activated icon is ticked but I have to do this 1 by 1 as if I try to select all with this state and then set activated in the top then I get this error and now are activated. I have also posted this error on the Joobi ticket area as they produce jNews. regards Wicko

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@gjeoip4tts# [quote]Though it would be nice to have the text and value in different columns on the export and not use "#" as a separator.[/quote] We have it on our todo list for a future release. So we are definitely aware of this as more users have requested different separators.

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Hi Roland I am moving servers and the cron jobs require a new setting and I cannot seem to get it to work, perhaps you can help I'm on CSVI Pro Version:5.21.2 Joomla 3.4.4 PHP version 5.3.29 The cron job is starting but I am getting: Processing started: 1st October 2015, 12:00 pm Template name: ADD Atlas International You are not authorised to view this resource. Processing finished: 1st October 2015, 12:00 pm Process ran for 1 seconds User has been logged out The cron job is /usr/bin/php /home/propertiesforsal/public_html/administrator/components/com_csvi/helpers/cron.php username="myusername" passwd="mypassword" template_id="77" I have checked the username and password are correct (i am not using the ones given above obviously) and the user has superuser access...any ideas please Thanks Mark

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Hello, I installed CSVI Pro to export the list of joomla users and all customers of a virtuemart store. However, when I launch the export I only have 3 clients saved in CSV when I have more than 200. How should I do it ? Regards

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Hello, [quote]I want to use CSVI so that members, without logging in, can add several items from a spreadsheet and send me a file, to avoid a difficult entry via the front-end How to have a simple input for the user (example separation by a special character "#" whatever the type of custom field: select, box, radio button ... CSVI recognizing the custom field to generate the right code![/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#introduction]Joomla import and export tabs[/url] in the document and in [b]Further reading[/b] section on how to import and export custom field with Joomla articles. [quote]Ah it's a repeatable field! But later I will probably replace it with a child custom field (Joomla 4 version) Can I have the documentation to do something simple for the novice member?[/quote] As of now we do not have support for exporting Joomla repeatable custom fields in a simpler way. The format you have pasted is how it is stored in database and that is what is exported. We are having this feature in our todo list and will be including it in our future version.

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Hello Mike, That was more my doing :) The option would only be available for Customers but I do agree it makes sense to always show this. So now it shows for registered users and you should be able to see it. Kind regards / Met vriendelijke groet, Roland Dalmulder

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Hello, This is for pre-sales only and not support questions. If you have a support question please post it in the RO CSVI category. You are required to have an active subscription to receive support otherwise we won't be able to help you. What can I tell you now is that you can check the database query to see if it matches what you expect.

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Hello Rachel, The problem is that you have JavaScript errors on the page, this prevents RO Payments from loading the JavaScript file. See the attachment. I believe if you fix the first JavaScript error, all the following ones should be fixed as well. In JavaScript, if one fails then all fails, so that explains why the total field can't work if Bootstrap fails first.

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Hi, I'm using CSVi 5.18. I have issued a template to import users. The CSV file contains usernames that begins with "zero" (example 0208836). How to force the import as text ? because CSVi imports the usernames as numbers deleting the initial "0"... Thanks in advance. Regards. Andrea

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Hello, Your debug log shows you have set few Group by fields based on user info fields. Can you remove them and try the export?

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Hello, [quote]I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1 I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export. I also chose Virtuemart as component to export from and user info for operation in Template details.[/quote] Make sure that you have no filters set on Options tab in your template settings. If there is no filters set then, Can you send the debug log of your export? To know how to get debug log, check the section "Where to get the debug information?" on top of this page. [quote]Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.[/quote] Billing address and Shipping address fields are not available for user info export but they will be for Orders export as these are related to orders and not to users.

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Hello, [quote]But only can see example data to choice, how can we choose the content of our joomla to export? [/quote] I could not understand on what you mean by "example data to choice". To export your content you should use [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-export]Joomla content export[/url] as explained in the document.

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Hello Kim, Would like to see what is going on with your import along with your debug log issue. Can you post the template XML file to check? To get your template XML file, in RO CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your import template and download the XML file. Post the XML file.

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Hello Enzo, You can post it in this topic as it is a private topic, so nothing will be shown publicly. Setting the max_execution_time generally has no effect as providers will not accept users changing this unless you have a VPS or dedicated server. We can see how it works out.

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Thank you for this, and how do i resolve variants for the products? See attached, line 407 starts with product variants and i need to know how to match these up with the data that I have already uploaded. Also I dont mind emptying the database and re-uploading all data as ive done this a few times already (I may not need RO CSVI Multireplace)

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Hello Udi, RO Payments is build in a way that it can be extended. As you can see in the package you downloaded each gateway has their own files. If you model your gateway accordingly, it should be able to function. All these gateways usually work in the same way. I can give you questions to your answers if you buy the product. That is not a problem.

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Hello, [quote]I modify the contents of the file CSVI_test-import-site2.csv with free office then I save it under CSVI_test-import-site3.csv. While previewing CSVI_test-import-site3.csv, I see an offset (cf image). I'm looking with publisher. the fields are well saved by adding "" only on the fields where necessary. [/quote] When i checked the file CSVI_test-import-site3.csv with our [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] the file delimiter was set to ( (See attached image) so i opened the file with Openoffice, set the text delimiter to be " and field delimiter to ; and resaved the file. The file is all good now on Analyser and also in import preview. This is not a CSVI issue but It looks like there is something wrong going on when you are saving the file using free office software. You can use Analyser to test your file before running the import.

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Hello, [quote]Hi, I got images working but had a challenge with some of them because somehow its looking for a path: /images/stories/virtuemart/product/ which it placed in front of my chosen path. Hope all my attachments give a better understanding [/quote] Can you post the debug log of your import? It will help me to check how RO CSVI has processed the image path. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the debug log. [quote]I have not specified this path in the spreadsheet or anywhere else so need to know how to handle this. [/quote] The path 'images/stories/virtuemart/product' could be because of VirtueMart settings. In your VirtueMart Configuration page on Templates tab check the path set for Product Media URL field. Put in your path 'images/virtuemart/upload/' and check what happens.

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Hi, PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import. PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team. PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import. PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's? PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set

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Hello, Don't use numbers but use the actual name of the user group :) Multiple groups are |-symbol separated. P.s. still working on the order filters for the export, almost there.

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No( I'm almost ready to make user for you and let you see it( It seems to me, that there's something small i forgot to do, but i can't understand, what(

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Hallo Dennis, Dank voor de goede wensen. [quote]Echter is er ook de wens om per betaalmethode een andere fee in rekening te brengen.[/quote]Dit is niet mogelijk met RO Payments. Het is een beetje een aparte situatie. Op zich doet RO Payments alleen maar de betaling doorsturen. Nou zijn er componenten waarbij je voor elke betaalmethode een aparte optie kan aanmaken, iedere optie heeft dan z'n eigen instellingen. Bij Eventbooking is er maar 1 plugin mogelijk. Wat je dan zou krijgen is per betaalmethode per provider een plugin. Dat wordt al heel snel een hele stapel plugins. Als ik kijk naar de plugins die geleverd worden bij Eventbooking zie ik overigens niet dat je daar per betaalmethode een bedrag eraan kan hangen. Voor RO Payments gaat dit ook niet komen want dan moet er voor elke betaalprovider, voor elke betaalmethode een veld komen om een bedrag in te voeren, dat is niet te doen. De enige redelijke oplossing is als er in Eventbooking op dezelfde manier wordt omgegaan met betaalmethodes zoals in HikaShop en VirtueMart. Dan is het voor de plugin zelf altijd maar 1 veld. Dat is prima te ondersteunen. Overigens is het nog steeds beter om gewoon geen extra bedrag per betaalmethode te rekenen maar dit in je prijs te verwerken. Let wel, wettelijk mag je niet meer vragen dan de daadwerkelijke kosten van een transactie.

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Hey! I have been doing some dev work on a project and have not had time to revisit this. I have everything working to my basic needs, but wanted to recap. Can you address: PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? When my ERP system imports orders it pulls the incorrect state/province info. It will pull the hikashop reference to that. I can give you an example if needed, or if you can tell me what file to look in to make it point to the correct field/table that would be great!

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Thanks, I could get it to work but only with a file on the server, and I want to use local files. To be clear: this means that one cannot use a local file on one’s computer to import users from the front-end but has first to upload that file to the server? Didier.

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Ok, I know now that 0 is not the same as 0 :whistle: Can you see if this works for you? I can see that it loads the user for me. Thanks.

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Hello, category is published by default in code and so it is published even when the template fields are not read. Product published is based on user import file and template fields.

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Hi, I need to export all orders from a Virtuemart 3 site but instead of a separate row for each SKU the user has purchased (which works brilliantly and was exactly what thev EU, ROW, CA and AU/NZ distribution centres needed) for the US one they require a single csv row per user with all the SKUs one by one at the end. Can CSVi be configured to output like that? I've attached a CSV file example to show what they've requested. Thanks, Craig

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Hoi Roalnd, ik heb de 'Download ID #' van de pagina 'https://rolandd.com/subscriptions' overgenomen en die in JD iDEAL Gateway ingevoerd. Daarna de update cache geleegd, updates ververst en de update van JD iDEAL Gateway / RO Payments gestart. Ik krijg een foutmelding (zie bijlage screenshot). Zal ik je SFTP gegevens sturen en zo ja, waar naartoe/hoe ?

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Hi Tharuna Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported. I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site. Hope this helps cheers kim

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Hey, I feared it. Maybe you cam find the Error. I‘m not a programmier, only user. So my expertise ist Not realy high Think you [attachment]jvjslib.docx[/attachment]

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Hello, We do not support custom changes for free. Wanted to ask if you tried frontend URL cron import? With frontend import you don't need any custom code.You can take a look at [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Run cron URL on frontend[/url] document to know to set it up. Let me know if it works.

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Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?

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[quote]Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.[/quote] I made the update to 7.14.0 version and started the import process again. But I still become the same kind of error: [i]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/i]

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Hello, Not sure if you used the search but this question has been asked many times ;) We even wrote a dedicated article for this, [url=https://rolandd.com/documentation/ro-csvi/deal-with-different-collations-in-mysql] Deal with different collations in MySQL[/url]. The problem is not your import file but your database. Check the article and see if that helps, we explained step by step how to fix the problem.

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Hello Mike, If you are looking for grouping by each user then you can try group by order_user_id and If you are getting duplicates of orders then you can try group by order_id.

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Hello, The field you are looking for I think is coupon_discount. That is the value of the discount the user received during it's order. Other than that, VirtueMart only stored the coupon_code with the order.

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Hello, I missed to say something in my previous post, CSVI doesnt support importing orders into HikaShop but it does support HikaShop order export. Just noticed the title of your post saying importing orders into HikaShop from VirtueMart. May i know what you are trying to do? [quote]I've realised that it doesn't contain any user IDs which is not good![/quote] You need to tell us what you are trying to do, on which extension and on which operations you are not seeing user id fields?

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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User @ptrouw is correct, if you want to control the ordering you can use the file_ordering field. If no ordering is specified, CSVI sets the ordering based on the order the images are specified.

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I have just installed CSVI 6 on local setup. In template there is no option for virtuemart product export. only showing for joomla user and joomla categories etc.. 3 options only.

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yes I mean front end of the firefox As a user i see different link but I think it takes the alias from the menu, so I have to change it there Thanks

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Hello Roland, sorry for the delayed response and thanks for the patch! I tried it, preview is OK, however it comes an error regardless of guest order or registered users: An error has occured during the import. Below the information received from the server. Status error: 0 Status message: error Kind regards, Teresa

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Hello, I am going to need some more information. Can you give me more details on how you have setup that repeatable custom field? Is it for content/users or something else? If we know how you want it to look like we can check what is needed and if this is possible.

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Hello Ralf, In your import template you have set Use file for configuration as No on File tab and have not added any template fields for import. RO CSVI does not know what are the headers to import and so you see the error. You either need to set Use file for configuration as yes so headers are used from your import file or add template fields for the import template.

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Hello, [quote]1 / I understood that there are mandatory fields for Joomla. But if I put these values ​​in the configuration of the template (see image), I should not need to impose it to the beginner in the table csv! No ?[/quote] Yes if you put it in the template field as default value then you don't need to put it in CSV file. But you need to set Use file for configuration to No in your import template settings on File tab. This setting will read template fields instead of headers from import file. Save the template and run the import again. [quote]2 / I do not see how! can I have an image?[/quote] See attached screenshot. [quote]3 / yes it is that, the beginner insertre in the table: grand | medium ...[/quote] You can use Find and Replace operation [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace plugin[/url] to replace the Values from B to Big or to the value you need. Let me know if you are looking for this.

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hi, good for mentioning that, because that's what I actually needed. But meanwhile I can handle this through 2 imports (one for de joomla user and one for the hikashop customer). Suzanne

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Hello, Before you send me the MySQL dump of your VirtueMart tables, I have added some log details to the attached patch file to check the output of your query. This will tell us the values of user details read from your database. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and run the export? Please post the debug log of this export so i can check on these user details. [attachment]patch_vm_order_2018_06_13.zip[/attachment]

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Hello, This is not something we can control as it is not our software. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial perhaps that helps. Using comma is perfectly fine as long as you use field delimiter " to surround the data. So this is a valid CSV: "a,b,c","d,e,f"

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Hello, The query in debug log shows that you are exporting the users with a shopper group id filter of 2. This don't seem to be the id for "All shopper groups" filter. Also, what do you see in your export file when you set the shopper group name filter to "No assigned shopper group"?

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Hello Carl, For title, RO CSVI inserts the last path name for each menu item, so for "Constituency/England/South_East/Hampshire/Aldershot" the first menu item will have "Constituency" as title, the second menu item should have "England" as title, the third menu item should have "South_East" as title and so on. Does that not happen with your import? Can you send me your latest import file to check?

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Hey Manuel, I have taken a closer look at this and I see the following. When a customer places an order there is only the billing address in the order user table. Checking the order in VirtueMart shows that VirtueMart fills the shipping address with the exact same details of the billing address. Once you save the order from the backend, VirtueMart stores the shipping address as well. What happens now is that your order user table suddenly has 2 entries, both billing and shipping, which you don't have when the user orders with only a billing address. This is why you can export only shipping addresses after you save them in the backend. [quote]As you know there is a difference between full name for billing and full name for shipping.[/quote]Are you using the shipping_full_name for export? This will give you the full name from the shipping addres or if it doesn't exist you get the full name of the billing address.

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Hello, Checking into the issue the problem seems to be with template and in options tab, the filters Enabled is set to Yes and Activation is set to Yes, this was pulling all users with blocked status. If you think you don’t want to use those filters, Please try setting them to “Don’t use” and export again. Thank you.

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Hello Rachel, One thing you can check is if you go to RSForms!Pro and then Configuration. You will see an RO Payments tab. On that tab is a section called [b]Configurable fields[/b], there is one field called Email. Enter here the name of the field in your form that contains the email of the customer. This is needed because Mollie needs an email address for registering the customer. Let me know if that helps.

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Hello Davide, Now I understand what you try to do but what you want is part of a string that is most likely already converted earlier. I do not see any possibility to do that with the current rules in RO CSVI. These are not separate values but they are part of a long textual string. The only solution I see is to do some kind of custom coding to get these values in 2 separate columns.

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Hello, The issue is quite elusive because this happens only from time to time. The product export is probably one of the most used exports in CSVI, if it were an easy problem, many people would have export issues. So we need to find out, why on your system only 1 product is exported. As you said, the products are there, the query we run is good because you can see the result in PhpMyAdmin. Can you run another type of export (user export) for example and see if only 1 user is exported in that case?

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Hello, [quote]I want to move all the orders and customers from the old database[/quote]Consider it a migration, it is not an easy task ;) [quote]I do not know what it's like for clients.[/quote]See the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] tutorial. You will also need to check the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items]Import VirtueMart 2 order items[/url] tutorial for moving over the order items. The issue with CSVI 5 is that you cannot use the order_id for import to keep the same order ID, if you want to keep the same order ID I advise you to use CSVI 6, as this has the option to allow the order_id field.

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I Get - No debug log available The import does import all the string custom fields but No image custom fields. I can give you super user access to my website if you want!

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Hello, [quote]Why do I see the details then?[/quote]There is a difference between seeing the data on the ICEcat website and actually downloading the data from the ICEcat database. ICEcat offers two kinds of access, the free kind and the paid kind. The majority of users uses the free kind because it has most information they need. For CSVI to be able to retrieve the data it needs 3 things, the product SKU, the manufacturer name and the access to the ICEcat database. Using the access to the ICEcat database CSVI will check if the manufacturer name exists and that the product SKU can be found for that manufacturer. As your image shows, you need a full ICEcat account to get access to all the specifications.

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Hello, [quote] There is no better way for this using just one account?[/quote]Unfortunately not, VirtueMart has no option to send the shoppergroup as filter when requesting the prices. VirtueMart takes the shoppergroup of the current user.

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Mi issue is that i dont know, how to prepare my Dutch file to import and include this field, https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop In the actual documentation is only for "product_sku";"product_name";"product_s_desc";"category_path";"manufacturer_name" But in the database I can see the custom fields on the products_de_de table. You know how do I have to prepare my import file to include this custom field? Thanks

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Hi Roland, I'm not clear. I'm using cron job and i try to repeat my questions: 1. How can I delete a csv file after an import using cron job ? 2. Every day I need to export only users or orders created the day befroe. Is there an option or a filter in cron line command ? Thanks.

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Hello, To order your menu you need to have menuordering field in your import file. Try import adding this field and if you have any issues post the debug log and import file to check. [quote]And then finally I can't import any VM users...[/quote] Post me the debug log and sample import file to check.

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hi. my export file dont contain user details. it was working before. now i updated to latest version core and vm addon and it stop worked. i also let run update on available fields

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Hi, I see a similar topic about this issue by Dorine, but i cannot open it. After updating to RO Payments 5.1.0 the payment methods of Ideal, Bancontact and V-Pay disappeared. We are limiting access to these by selecting countries which are allowed to use certain methods. For now we opened everything, and the plugin is doing its thing, however we would like to limit access based on country in Virtuemart. Thanks in advance, Frank

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Hello Laura, [quote]If I did and the article id already existed, would it be able to update the 'custom fields'? [/quote] Yes you can update the custom fields for existing articles. You can either provide article id or title/alias and catid/category_path fields in your import. With these fields RO CSVI will check if there is any matching article and update the custom fields else a new article will be created with custom fields.

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Hi there, I'm a new CSVI Pro user attempting to export Virtuemart 3 orders. Editing a template to add fields generates this error: Table 'prefix.#__virtuemart_paymentmethods_en_gb' doesn't exist SQL=SELECT virtuemart_paymentmethod_id AS value, payment_name AS text FROM #__virtuemart_paymentmethods_en_gb Have added GB language to VM. The defaut is AU. Have tried making super user GB - no joy. Have uninstalled/reinstalled CSVI Pro and the VM plugin. Where to from here? Cheers, Setting Value Display errors No Magic quotes runtime No Magic quotes gpc No PHP version 5.6.16 Joomla! version 3.5.1 Database schema version 6.5.7 VirtueMart 3.0.16

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Hello, [quote]There is no processing happened on images as per your debug log. In your import template settings on images tab you have set product location to be /images/produkte/, change this to images/produkte/ and save the template. Run the import after that. Note that i removed a slash at the beginning. - didn't work[/quote] One question on the folder name, shouldn't the folder name be images/product/? Is the folder name for product images is in German? Another thing is that the default product image path is images/stories/virtuemart/product/, can you put the images in this default path and try the import again? [quote]- true. But you can't see them nowhere. You just see them wenn you open the product edit[/quote] If the product price is not displayed then it has to be something to do with shopper group. You can assign the users to shopper groups from VM >> Shoppers & Orders >> Shoppers, assign the user shopper group and that should solve the issue.

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Hi, I've tried to install RO Payments with Mollie Recurring payments and RSform. When I've selected my bank and hit the pay button I get the following error: [quote]Foutmelding: 0 - Argument 1 passed to Jdideal\Recurring\Mollie::createCustomer() must be of the type string, null given, called in ***/libraries/Jdideal/Psp/Mollie.php on line 421[/quote] (the stars represent the path) Did I do something wrong? With kind regards, Rachel Walraven

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I updated my website 2 weeks ago and then used [url=https://www.daycounts.com/shop/virtuemart-3/virtuemart-2-migrator.htm]VM Migrator[/url] to copy the latest users and orders to my new site. Maybe something happened there, cannot think of anything else. Anyway, I dropped the field and all is fine. Thanks for pointing me in the right direction!

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Hello, [quote]I'm getting a timeout error while importing data from spreadsheet (Hikashop) to Virtuemart. Ive created the template, mapped the fields and import seem to work for a few items but stops prematurely.[/quote] In your import template on Limit tab reduce the Number of lines to import to a lesser number. By default this is set to 1000, you can reduce it to 500 or lesser than that and check if import finishes without timeout error. If you still see the error, try reducing the number to 100 or 50. This option is to tell RO CSVI to import the given records in one batch of import. If you do not see Limit tab, click on Advanced button on top right corner. [quote]Also Is there a way to associate a product with an image url from the spreadsheet?[/quote] You need to map your image url to [b]file_path[/b] field in HikaShop. Have a look at [url=https://rolandd.com/documentation/ro-csvi/hikashop/import-hikashop-product-images2]Import HikaShop Product images[/url] document to know to link images with products.

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Τhank you for your response. I did a check on the database user and has all the privilege! Is there anything else I could check? Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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When exporting products which are assigned to multiple categories, the field "product_url" does not use the canonical category, and this creates problems in our case. More specifically... we assign a product to multiple categories, in order to make the product available ("visible") to the custom filters component. But only the canonical category link is actually functional. So we need to be able to use the canonical category for the product URL to be exported in the CSV. Thanks RO CSVi 7.14.0

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Hello, Something must be broken in your installation. I have seen with other users that the folder libraries\fof\ is overwritten by an older version. So you can try to replace the libraries\fof\ folder on your site with the original folder libraries\fof\ from the Joomla installation package, just to be sure your FOF version is up-to-date.

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Hello, There is nothing wrong i could see from your debug log. The query in the debug log shows that the user details are updated. Do you have any specific field to say it did not get updated?

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Hello, The support of the XLS/XLSX format has been an issue of licensing in the past. Apart from that, we have to see if the issue of memory involves the export as well. For Import an XLS file must be read into memory completely, which can be an issue. [quote]They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up.[/quote]That is a matter of configuration though. You need to use the correct delimiters as specified on the users computer. By setting the option [b]Excel CSV[/b] and giving the export filename the .xls extension will open the file directly in Excel. This way users don't have to use the import from file option in Excel. Have you tried that? I will have another look at what is available as well but no promises at this point :)

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Good Morning, as your indication i have installed first the cdvi component 5.21.2 I have version PhP 5.6.29 But in effect i can't create new template because i have not the tab "new" in the top of the component and i have this error: Notice: unserialize(): Error at offset 0 of 3 bytes in /usr/www/users/topzhf/administrator/components/com_csvi/helpers/com_virtuemart_config.php on line 104 Can u help me please? at your request if need you i will write u account and password of the website WAITING FOR YOUR REPLY TAHNKS IN ADVANCE FABRIZIO [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment] [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment]

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Good day Not sure what I am doing wrong - newbie I want to export VM products... When I go to Template New under the component drop down selection I don't see virtuemart... I only see the following: CSVI Pro Joomla categories Joomla contact Joomla content Joomla menu Joomla users Thank you for your time.

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I can't figure out why I can't connect to our database. I even just tried our users table, j17_users. I do see in error logs: [code type="markup"] #Fields: datetime priority clientip category message 2019-10-07T19:54:46+00:00 INFO 172.17.244.22 controller Holding edit ID com_csvi.edit.template.16 Array ( [0] => 16 ) [/code]

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]Im having a lots of problems to relate the Translation language to an Independent menu, with an association to the primary language.[/quote] Are you doing a Joomla menu import? Which fields are you trying to import? Can you post us your import file and debug log to check? Check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the import debug log.

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I have a VM Product Import template, where Image processing is turned off. (Image tab, everything set to No). The products CSV file contains also the image fields, but I want this information to be completely ignored. When using this template, the product image information is altered by the import, thereby corrupting the original product images (producing an "image not found" on the product page). Let me know if you need more information. [RO CSVi 7.14/ VM 3.6.3]

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Hello, [quote]1/I have therefore removed the fields that the beginner does not need to know (category, alias, state ...) to have the least fields to fill. How to do in this case?[/quote] The needed fields in Joomla content import are title or alias, catid or category_path. You need to have any one of these or fields in your file. That is the least fields to fill. [quote]2 / for the moment, there is only one language, but the site will be multilingual later. How to insert the language value automatically without also asking the beginner ?[/quote] Language value can be inserted using [b]language[/b] field in your import file. For having french language you can use value fr-FR for this field. It cannot be automatic as RO CSVI does not know which value user wants to insert. Only thing which is automatic is that if there is no language set, default of all is inserted. [quote]3 / field values ​​check box (or multiple select) You're right, it's in other tests. Similar example, by doing an export to see what you generated, I saw in the export file the values ​​(eg "S | B";) and not the terms "small", "large" I would like that by typing "big" in the table, the entry in the database is "B".[/quote] Do you want to export "big" in your export file instead of B which is the value in database?

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Hello Kostas, As Tharuna said it can only be permissions but not only the 755 status of the folder but also the user and group of a folder must be correct. Since you said it worked and later it didn't, what has changed?

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Hello, Menu import should create two child items "Siena" and "Florence" under one parent "Europe/Italy/Tuscany/". When i ran import with a test file with your path, the menu is created correct. See attached screenshot. Can you send us your import debug log and import file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Please write in English in forum so it is easy for users coming to read on the issues. Check the document linked in my previous post for VirtueMart, you need to use product_discount, product_discount_date_start, product_discount_date_end fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url].

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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I solved my other problem with importing users after restoring from a backup, however the export of products is still only exporting a subset (the same subset) of products. Can you help with this? I attach the log, the exported file, and exports of the virtuemart_products and virtuemart_products_en_gb tables so you can see that there are 20 products and only 10 are being exported.

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Hello, [quote]Is it possible somehow to remove the category_path values for the childe when importing?[/quote] With RO CSVI you cannot skip only for child products, it would be the entire column or none to skip. But to get what you are looking for you need to do two different imports with same file, one is for importing only parent and other is only for child with variations in category_path field. 1. When you to import parent, you can create a [url=https://rolandd.com/documentation/ro-csvi/skip-rule-plugin]Skip rule[/url] to skip all the child product rows with value parent_product_sku not empty. You need to use a regular expression here to check this condition. I am not sure how the regex would be but i am just giving a possible way. By doing this import all the parent products will be imported with category_path field. 2. Next is to import child product, in this import you can set category_path to Skip column so category_path field is not used. Both parent and child products will be imported. Parent product category will not be affected with this second import. Let me know if this helps.

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[attachment]db.jpg[/attachment] [attachment]product.jpg[/attachment] Here are the examples. I also noticed not every product is shown when you type in the search-field. Should I PM you user-details so you can see for yourself?

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Hello I am having 2 websites and I need to export their virtuemart products just to compare the prices and export their clients inside. I will not use the component at the moment for import or update since I am a new user and feel very unfomfortable to dig bigger. I dont want to do extreme jobs just export to find specific data as you can see at the moment My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2) First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article' I tried the Example Joomla menu export, it's working. nice Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time

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Virtuemart - 2.9.9 CSVI - 5.19 Pro When I select to export User Info I get this error Table 'db539724182.y8lzi_virtuemart_permgroups' doesn't exist SQL=SELECT group_name AS value, group_name AS text FROM y8lzi_virtuemart_permgroups ORDER BY group_name Please advise?

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Hello, [quote]You take money for the extension and cannot make it work out of the box without a headache((( [/quote] Extensions will not work "Out of box" when your set up is wrong. [quote]Not found on site «Looking for a useful answer?» [/quote] Provide us with all the details as explained in [url=https://rolandd.com/support/ro-csvi/requesting-support-2]Looking for a useful answer?[/url] link. We can then tell you why your import does not work.

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Hello, I already followed the tutorial: https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8 I think I found the problem. I no longer used freeOffice but only the text editor. I left a file well recognized by CSVI and I make variations in the header of the file (which is normally skipped!) I notice that if I add a special character "(", "" "... behind the first term, this is a problem for CSVI example site, => ok site , => nok site(, => nok

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Hello, You just have image folder path in file_url as "images/virtuemart/product/" and there is no image name in it. You need to have your image name with this field something like "images/virtuemart/product/image1.jpg". Since file_url is just the folder path debug log shows "The file /home/chromean/public_html/merchant/images/virtuemart/product/images/virtuemart/product has not been found." which means RO CSVI is looking for an image and it cannot find it in the location.

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Hello, I noticed that your site is running CSVI Pro 7.12.0 version, it is recommended to update to latest RO CSVI 7.14.0 version. So i did a backup of your export template to my local site to check if i can reproduce the issue on my local site but export works and i see "Stored the file export-orders.csv on the FTP server". Check attached screenshot. Can you check again if there is any firewall which is blocking the request?

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Hello Laura, To answer your questions: [list=1] [*]The problem of storing the password as a hash is that you need to have the key for this has also stored on the server. If someone has access to your system, it makes it also useless as both the hash and the key are available. It is stored in the database by RO CSVI, Joomla itself stores it in a text file on the server. For me, there is not much difference between the two. I am open for better ideas. [*]Do you get an error when you test these details? In my test, I received the message that the connection was successful. I see the hostname is an external hostname, is the server where RO CSVI is installed on allowed to access that database host? Often external databases are not just open and you need specific priviliges and/or IP allowance for allowing to connect. If you want me to try to connect, I would require a password or temporary account. [*]Your view name looks good to me, it follows the pattern I used as well for testing [/list] The error you posted is unrelated to connecting to the database.

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How can I create a custom field called Company to be used in a Template? I created a custom field on the Joomla side under User Manager but I can't figure out where to create it in CSV PRO? Thanks William

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O no, sorry I thought it inherited the permissions but I forgot only "Super User" had the appropriate right. I've changed the "administrator" (csvi) permissions so it should be good now. I hope this works, let me know :) Thanks

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I see all the help text message as soon as the templates are opened, but this only happens for the templates that come with the default CSVi install. Virtuemart templates don't show these help messages. I installed CSVi in another/separate J3.4.3 site, that has never had CSVi installed in the past & set up the same export template. This also only has the default CVSI install - no addition addon's. See setup screenshot below I selected; Action > Export Component Joomla Users Operation > User Initially there was no help messages showing in the template, but upon saving, all the help messages showed up I also set up an export for Just joomla categories (In this new/test site) & get this error when trying to just export categories field? [i][b]Error Unknown column 'Com_CategoriesModelExportCategory' in 'order clause' SQL=SELECT `c`.`path` FROM `hbxys_categories` AS `c` WHERE asset_id > 0 GROUP BY Com_CategoriesModelExportCategory ORDER BY Com_CategoriesModelExportCategory[/b][/i] [i]Only similarity here is that both sites are on the same siteground VPS [/i] [attachment]ScreenShot2015-09-15at14.58.17.png[/attachment]

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Hello, Thank you for your feedback. We do have the plan of making custom fields handling in a more user friendly way and you can expect these changes with CSVI 8 version which we are planning to release later this year.

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Hello, Yes, that is the problem. You have usergroup_name in english in your import file but in database tables its in spanish. CSVI is not able to get the correct user group id. You need to correct your import file usergroup_name to spanish.

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Hello, [quote]But while automatic wget cron option, the import does not work. The email output after the import sends the whole html code of the trigered frontend site. The log shows the start time of the import, but nothing more...[/quote] Few things to check 1. Is the access level on the menu item used for cron set to Public? 2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that?

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Hello, Your debug log says that the user details from database are coming empty. I would like to check the records in your database. Can you send me a private message of your site's administrator access details and FTP details?

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Please check just now i logged in at the : I tried it on two browsers in my computer Chrome and also in IE https://servomotorexpert.com/administrator/index.php using these credentials SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Yep, I see an 'email' field also in the zxvf_virtuemart_userinfos table. No idea how it got there. And until recently, the CSVI user export worked fine. What happens if I drop the field from the zxvf_virtuemart_userinfos table? On my development site of course ;-)

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During setup and testing of RO Payment (actually its predecessor JD-Ideal) i created all 6 possible emails to verify and follow the payment process. It's now time to switch some of these off. While trying to delete these emails I get the error message shown below. The email is not deleted. Have I done something wrong or did I hit a bug? Thanks, André [u]Error msg.:[/u] An error has occurred. 0 Call to undefined method JdidealgatewayModelJdidealgateway::delete()

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Hello, [quote]But your 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) are in the same cell. Can I split them into row2~row5 (C2, C3, C4, C5)?[/quote] I guess you mean columns and not rows. As of now only JSON string is supported for repeatable custom field in import by RO CSVI. You need to have the values as given in my example. As I said earlier we will be improving repeatable custom fields import in our future release.

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Hello Peter, The things you have asked for your migration are all possible with CSVI, i have linked the corresponding documentations so it helps you. [quote]Products & child products with break designs stockable custom fields[/quote] The documentation [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]stockable custom fields import[/url] will tell you how you can import your stockable custom fields with CSVI. [quote]All product reviews (these are for parent products only)[/quote] With rating operation for VirtueMart in CSVI you can import your reviews too. Have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/1060-import-virtuemart-ratings]here.[/url] [quote]All joomla users + vm shoppers[/quote] Yes even this is possible with CSVI, have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] [quote]Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) [/quote] I would suggest you to try with few record at first and see how it goes. If all good you can try importing more records else you can send us the debug log and sample import file so we can guide you in what went wrong. To know how to get the debug log, have a look at "Where to get the debug information?" section on top of this page.

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Hello, Ok, I was able to reproduce it with this setup. At least I saw the undiscounted price in the export and now I do get the discounted price with the Use logged-in user details. Please let me know if it works for you now.

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Hello, Your license is absolutely valid for RO Payments as well. There was an unforeseen issue with the downloads. Apologies for the inconvenience but the move to a new domain and a rename of the extension was more troublesome than expected. You should be able to update the extension now from Joomla, after entering your new download key. The plugins you will have to do manually I am afraid for now. All downloads are available from the site as well now. Let me know if it works out.

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Hi, And thanks to all. The component is installed, but we have a new problem, we try to export, but RO CSVI drop a message error: [i]You have not configured Joomla! to use the MySQLi database type, this is required to be able to run the export. To set the database type, go to Global configuration and on the Server tab select MySQLi as Database Type under Database Settings.[/i] The database is set in MySQLi, but the message remains appear and we unable to export nothing...

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Hoi Roland, No customizations - I do actually have the email in the users table. The query is supposed to be on VM customers which was taking the data from the vm user_infos table. Like I said, the problem was solved when I added the switch and all customer data exported without a hitch. I didn't see anyone else complain about it so it must be an isolated issue.

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Hello, So I tried to import the image and I get this error: [code type="markup"]SSL certificate problem: unable to get local issuer certificate[/code] Checking the website where the images come from, their SSL setup is broken as you can see here: https://www.sslshopper.com/ssl-checker.html#hostname=https://static.adveopartner.eu/ In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image. After using that I was able to import the image.

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Hello Tharuna, thanks for the reply. [quote]To Skip fields, you can use RO CSVI Skip template field which will skip the import of that custom field for all the products inspite of having a value or not.[/quote] You're right, that doesn't work for me. The override sounds good, however my skills... ;-) Please, can you help me with this? Even if it causes costs ... This check should only affect self-created fields. Another exception would be the related products and related categories. Kind regards, Teresa

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Hello Carmen, We need to find what is causing this 500 error for you. To do that take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal server error[/url] document and check the Known causes explained in the document. If your case does not fall in any of those conditions and if you still have the error, check your server error logs. You will find the exact error in there. Post the error so we can help you.

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Hi Roland The product names appear in the language the shopper buys instead of the default language selected in the CSVI template. Our default language is spanish but if a user creates an order in english the product names of the exported file will appear in english. Regards

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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When trying to import a list of new users I get an error "An error has occured during the import. Below the information received from the server. Status error : 0 Status message: error The logfiles are pretty much empty except for some default lines starting the import. I use these fields : "email";"password_crypt";"username";"usergroup_name" Any clues to where I should start looking for a solution ?

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Hi, sorry I'm not used to handling database issues, nor will I know where to find such a table. I only use the programs in the admin interface. :) I can get you the user details if you tell me where to send them. - Anne

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Many thanks! I have another question When i create a new template for Export i can't see in Component menu "Virtuemart" but only "CSVI Pro - Joomla categories - Joomla contents - Joomla menus- Joomla user" Don't exist a standard template as older version?

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Good day I am using the Template demo as well for export off user - I get the following error. Error Table 'joomlafa_bbbold.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Thank you for your time

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Hello, Excel and openoffice are two spreadsheet tools with difference in encoding. Excel by default does not have any encoding options but openoffice does. This could be the reason that your excel file did not work properly whereas openoffice file did. We suggest our users to use openoffice so they don't see any of these encoding issues and that is what is explained in the document linked in my previous post.

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Hello, [quote]Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/quote] I tried these login details already and it says "Warning Username and password do not match or you do not have an account yet."

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Hi Roland, Strange issue when guest user adds product to cart they see the message of b2b customers which is min order of 50 euro? Attached my settings for both shipping and payment. Hopefully you can explain what could be wrong. Regards, Pas

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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Hello Nicola, [quote]Could you please give me an answer in few days?[/quote] We need to see how this can be implemented. Will update here when the patch is ready. [quote]If you'll not implement this kind of export i'll need to write some code to get this done :( We need it to export the catalogue to Facebook for adv[/quote] You can write your custom code and set it as an [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override for your export[/url].

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Hello, Testing more on this, custom fields for all are not user selectable fields and so it is not available with product_attribute field. But this is a really good idea to include custom fields to order export, we have considered this enhancement and have put it in our todo list.

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Hello, [quote]Unfortunatelly, we can't use the Installer as it is locked and we can't unlock it as we don't know who or how it was blocked in the first place.[/quote] The user login you are using may not have access to Extension manager. Try logging in as Super user. [quote]Any suggestions on how to install the module? Via FTP or otherwise?[/quote] We are suggesting Joomla Extension manager for installation as it is just not about uploading files using FTP but Joomla does many inserts into database tables about the installed extension. You may not be able to do all those inserts manually. By installing the extension using Joomla Extension Manager these database inserts are taken care automatically.

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Hello, Done this before, so I don't know what's going this on time: no Joomla user imported. I attach the log and the CSV file. Anyone can help? Thanks in advance [attachment]CSVI_User export_13-09-2017_06.52.csv[/attachment] [attachment]com_csvi.log.23.zip[/attachment]

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Hello, The following administrator access details you sent me has the templates as in the attached screenshot. Is this the same site you are using for import? [code]Joomla https://servomotorexpert.in/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/code]

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Hello Giora, You should not be saving your file with BOM, it wont work. We often recommend our users to use OpenOffice to avoid such issues with encoding. Have a look at [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url] to know on how to save your export file as UTF-8 encoded file.

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If I try to run an export of orders I get the following error [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 11 SQL=SELECT `order_number` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN ()[/code] I have flushed the browser's cache, because that seemed to help at first; the odd thing is if I create a new export add 2 fields it will run, but going in and only changing the name of the export will cause it to fail. I and exporting the order number and a user custom field

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Hello, [quote]I'll try to upload via ftp, I assume to the /root/tmp folder and look for it there? Never did the ftp method. Should be easy I suspect. [/quote]This can be any folder you like as long as it is readable by CSVI. This could be /homepages/../test.aaron-beachproductions/tmp/. That way it is in the same location as the site. [quote]The specified file /homepages/redacted/redacted/redacted/test.aaron-beachproductions/tmp/failed.csv is not a readable file[/quote]This message is generated by CSVI after it check if the file is a file or folder. These are checks done by PHP, so it would suggest to me it is something with either access rights to the folder or file that are not correct. This can happen if the FTP user is different from the Server user. Another thing I was thinking in regards to the upload issue (which stores the file as the Server user) is that the CSV file may be too large and hits the server limit for allowed uploading of files. That is something you could check as well. Usually this limit is set around 2MB by hosters. You can check with your hoster what the limit is for your site and perhaps it needs increasing.

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Hi, I have a problem try to import a file from my excel mac, when I try to import the file the cvs say "No supported fields have been found in the import file" if you want I can provide my user and password to check.

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Thank you very much. I have tested importing like you told me but im having an error. This is the result of the importing: Línea Acción Resultado Mensaje 12345678910 Resultados 1 - 20 de 1467 1 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 2 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 3 Incorrect Failure New users must have an email address and a password field on import 4 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 5 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 6 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 7 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 8 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 9 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 10 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 11 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 12 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 13 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 14 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 15 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 16 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 17 Incorrect Failure New users must have an email address and a password field on import 18 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 19 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 20 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I send you attached the debug file, and a sample csv file to import. Regards!

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Hello, Can you try [url=https://www.csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]loading the patch file[/url] attached and see if it works? I have added a new option to the Shopper group filter as "No assigned shoppergroups" when selected will export all the users who has no shopper group assigned. Let me know on how it goes. [attachment]patch_vm_userinfo_2016-05-18.zip[/attachment]

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello Laura, Reading your question, this is not how the read from database works. When you enter the details of the external database and the table, RO CSVI will read the fields in the external database and make them available as fields you can add in your template. [quote]If I do 'external database', then I have to put in the userid, password in?[/quote]Correct, see the attached image. [quote]I would prefer to just have my 'sql statement'[/quote]We do not yet have the option to write your own SQL queries, it has only been spoken about for a future release. The way it works in RO CSVI is that you map the fields from the external database with the fields of the extension you want to import them into. If you write your own SQL query, that is a completely different approach. So after saving the database details, in the Template Fields, you can select the fields from the external database, see the second screenshot. You are also talking about 2 tables, a template can only support 1 table, so you would need 2 templates, for each table one template. Let us know if you have any further questions.

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Hello rolandd and tharuna, the aspect, that a user is able to handle with the ID is a point I can not argue against. In my own little world here this is not the point, but for clients the solution with override is the way far more secure, I see. Best regards Romana

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Hello, The problem is your import file, this file must be UTF-8 encoded and as far as I can see your file is CP-1252 encoded. In Joomla everything is in UTF-8, specifically for dealing with such special characters. Have a look at your [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial to save your file as UTF-8 and try again once the file is saved as UTF-8. Results should be much better.

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Hello Maria, [quote]I exported with CSVI 5.15 the Users Info Export, all fields,[/quote] This gives me a doubt that if you have included fields ending with _id. If so, the import wouldn't have created new rows in your new site as the id fields will tell CSVI to update the rows. To confirm on that, can you post the exported file and your import debug log for us to check?

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Hello, I don't know what generates the warnings but the problem I do see is this: [quote]You are not authorised to view this resource.[/quote] and this probably triggers the warnings. The user you are using for the cron job, does it have access rights to the backend and the CSVI extension?

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[quote]Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?[/quote] Hello, I have both fields in my import files. I send you a small part of the file I use.

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Hi, i'm an italian user of CSV Improved. I installed the plug in and i import all my products but i can't export anything (categories, products, ...) I have joomla 3.4.4 and CSV 6.1.2. CSV log 66 is about products and Csv log 78 is about categories

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Hello Nico, We do not have an option to import prices based on user custom field. I do not see any other option to do this import other than using the needed fields for price import. The needed fields for HikaShop Price import are price_access, currency_code and price_min_quantity.

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Hello Andy, [quote]I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :)[/quote] That is the way we prefer, It is easy to track the issues and yes as you said it will help users in future. [quote]When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too?[/quote] [b]enabled[/b] field in product import is what is used for publishing Joomla content too. Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Let me know if the patch fixes your issue. [attachment]patch_j2store_2018_08_14.zip[/attachment]

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Thank you for confirming. I can tell you the issue as well. My server blocks requests that have no user agent set as it may be a bad request. So Joomla is sending the request without identifying itself and the server blocked the request. Time for me to fix Joomla ;)

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Hello Laura, [quote]1. if I provided an import file with 3 fields and one of the fields included the unique username, which was also a field in the article (unique), could I use it to update other fields in the table? For example: Import File: First Name Last Name Phone Number User Name In the ARTICLEs I have fields: First Name, Last Name, Phone Number, user Name Could I UPDATE these records on the import?[/quote] For regular Joomla content import, title or alias and catid or category_path are the needed fields. Since you do not have those fields you cannot update these fields using regular content import. How are these fields stored in database? Are these Joomla custom fields for Articles?

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Roland, I did it!!! :-D I was doing the import in a wrong way, from the direct "Import" Category in the main menu of the CSVI instead of doing it from Maintenance>Filter:Import>VirtueMart>Product>Go. (that can confusse users). Now I can see a full list of fields. Ok, thanks for everything!. Now I will try to create a proper Field Mapper. I will post you a new chat if I can´t manage.

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Hi Roland, Merry Xmas to you. Apologies for the late reply due to extended Xmas Weekend. Yes we saw the same even after clicking on Refresh update information when 5.19 was installed previously. Kindly look into it as users with 5.19 would not be seeing 5.20 and they wont come to know that 5.20 is out because after refreshing it says you have the latest version which is a wrong impression. Thanks Convergence Team

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Hello Aaron, Having 2 different default shoppergroups will throw things off indeed. If you do not specify a shoppergroup in your import file, CSVI will find the default one and use that. Which explains why the prices kept adding. You can add the different shoppgroup as default value in your template, so your users don't even have to use it in their files as well. Glad to hear this got figured out :)

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Hello Rene, We are happy to hear that your import and exports are working good. As you said yourself, CSVI is a big and complex extension so it really needs some help for new users and we are doing that. We would appreciate if you can share your experience by writing an review for CSVI on [url=https://extensions.joomla.org/extensions/extension/migration-a-conversion/data-import-a-export/csvi-pro/]Joomla extension directory[/url].

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Hello Seema, If you see BOM error then your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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There are multiple shopper groups. One group get's 3% discount, 2nd group 5% etc. Before the update to csvi 6, I would get the prices of the shoppergroup that were linked to the user account doing the export. Now I always get the same price, the baseprice without discounts.

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Hello Ralf, For the import you can use the fieldmapper to add all fields and match them to the fields in your import file. You can change the template to the export type and have all the fields there as well. For the export, you need to add them either one by one using the new button or multiple at once with the quick add. The reason I don't want to add an "Add all" button is mainly due to the huge increase in support tickets saying "It doesn't work". Users will add all fields, export the lot and import it back as such. That is simply not how things work. You need to be aware of what you import. You can't close your eyes and press the big red button and hope it all works out. :) If you need multiple templates with many fields, you only need to create one and from the templates list you can duplicate the template. This will also copy all fields linked to the template. An alternative option is to backup a template, this will give you an XML text file. Just copy paste the fields you want in there and then restore the template. There is another option, that is that you create an import of the type RO CSVI -> Custom table and import into the table [b]csvi_templatefields[/b]. This way you can even manage your fields in a spreadsheet for example. The 2 minimal fields you need for this are [b]csvi_template_id[/b] and [b]field_name[/b]. Insert or update is done based on the [b]csvi_templatefield_id[/b] field. So if you are looking to update entries either use that field or use the [b]field_name[/b] and in the template set the [b]Import based on[/b] to field_name.

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Hello, [quote]1. Is the access level on the menu item used for cron set to Public?[/quote] Yes the access is set to public [quote]2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that? [/quote] In attachments. The lines with start and end time are manualy trigered frontend link, with correct import. The lines without end time are the wget trigered frontend links. ... [quote]The problem I think is that CSVI uses Javascript to run an import to circumvent any timeouts. This means it loads the page and then starts the import by means of Javascript calls. The Javascript doesn't get executed because of wget.[/quote]Yes it seems so. The email output has also this message in the component section ... [code type="markup"]The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.[/code] [quote]When you say, it doesn't work you need to explain in more detail what doesn't work because now it is just too little info. I looked at your changes in the file, they look OK to me.[/quote]I try to run the changed cron file as a php 7.2 script. I addet the path to the changed file, with hardcodet template_id, secret and key. After the cron is trigered, there are any new logs. The email uotput send only this ... [code type="markup"]Error: Failed to start application: Failed to start the sessionJob 'PHP_INI_SCAN_DIR=/usr/php72/lib/phpini-cli.d /usr/sbin/webcron /usr/php72/bin/php '/server/path/administrator/components/com_csvi/helper/cron2.php'' terminated (exit status: 1) (mailing output)[/code]

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Hello, In your last export file sent, there is missing address_type in the file though there is a column. Add BT for billing address and ST for Shipping address for address_type in your file and then run the import. Have a look at [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#import]VirtueMart user info import[/url] document for examples. [quote]Also, I need to import a custom field, i've no idea how do i do this[/quote] You did not tell us which custom fields you want to import. For basic custom fields have a look at [url=https://csvimproved.com/support/import/1120-product-import-with-custom-fields]Product import with custom fields[/url] document. Below are the links for the documents for other custom field CSVI supports. Let me know if it helps. https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field https://csvimproved.com/support/questions-and-answers/220-virtuemart/3540-import-generic-child-variant-custom-field

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I just realized this happens only in IE, and also with super admin user, so it is not related to permissions. With firefox they are working fine like that. In that sense, this topic is solved (there was no problem in first place). I can live with that not workin in IE, but is there a workaround for that issue?

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Hey Steve, [quote]We may have to find a way to code this ourselves.[/quote] Do know you can create overrides in CSVI, so you don't have to code everything yourself you can just add some code to the existing routine. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override import and export routines[/url] document for further information. I could see that you can alter the import routine to use your custom field as unique field and let the code run with that.

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We are using the same credentials: however i also am finding difficultiy in loggin in at another browser. please try again and copy paste the password istead of typing in ; be careful of any blank space User name: instockspares Password: 1n$t0ck$p@re$ 1n$t0ck$p@re$

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Hello Rachel, The reason you could not see the RO Payments category is because there were 3 accounts in your name and 2 had the same emailaddress. I have now cleaned this up and there is only this account left. So I had a look at automatic payment, where do you see that it would be triggered the next day? I did a recurring payment and had the result as attached. The next payment should be deducted 1 month after creating the payment, in this case December 4th. Let me know and we can take a look.

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Hello, Can you tell us if you are looking at importing Joomla custom fields itself or values for these custom fields for either Joomla article or Joomla users? I am still not clear on what type of import you are trying with the given details. Also please create a new reply in the forum for any new information and do not update. We do not receive notification for updates so it is possible to miss the updated information.

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Let me start by saying I have big problems with this site, bought a full installer package from Template monster, I was never able to upgrade VM without errors. I have apparently upgraded Joomla to an incompatible state. Besides all my issues, I decided to start rebuilding, CSVI may be my lifesaver here, but on trying to export orders I get a Fatal Error : Fatal error: Call to undefined method Com_VirtuemartHelperCom_Virtuemart::getDefaultLanguage() in /usr/www/users/shopsqsuvz/administrator/components/com_csvi/helper/template.php on line 231 * Joomla version, 3.6.2. VirtueMart 3.0.7.4 * CSVI Pro 6.6.0 * I am trying to export orders / create a template * Missing CSS on Templare pages * not sure how to collect debug, but have screen shots attached I need to collect all VM data to rebuild this site.

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Hello Joris-Abel, So I checked your order and your order is active and your user account is assigned the correct permissions. As for the reset link, please check your spam folder as well to be sure it did not end up in there. Are you using the username [b]staff@lemurvert.com[/b]?

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Hello, So form select dropdown field type with multiple select = yes looks like: https://gyazo.com/be34d310bb17e7f7c0be86168a3777bf User selects multiple fields as per: https://gyazo.com/1d3da728d1f36927c116dce279b7e74e CSVI Export looks like: https://gyazo.com/32aeec41c93d6e30c8e235e73652b291 It looks like it's selecting a singular value opposed to all. Many thanks Mike

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Hello, Apache servers are usually more stable but I guess it also depends on how the person has set it up ;) As you can see in the other thread, the other user has no issues with the SEF URLs anymore. Without the log it is indeed hard to find out what is going on.

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Thanks! That's a handy doc. I *think* I'm getting the hang of it now. Winning. An "Ahaha!" moment when I finally understood that not all fields need to happen at once, and better understanding of the import logic. I had previously been deleting users & orders after each import attempt & didn't understand why other threads and tutorials talked about only a few fields, when I wanted them all. I'll post if I get any difficult problems.

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Hello CSVI has been implemented for a client of mine since 2015. Recently, their upgraded Joomla & Virtuemart so they also bought the latest version of CSVi - 7.3 - successfully installed the package. Unfortunately, we are still getting "CSVI Addons you have installed are outdated" error [attachment]csvi.jpg[/attachment]. Searching within this forum, found some other users having this error - apparently the correct addon not included. Would appreciate if you assist. Thanks & Regards Patrick

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Hello, I was wrong before for billing and shipping address, you can use fields address_type and address_type_name fields to export these address in user info export. If you dont find them do [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update your available fields.[/url]

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In short: It works now. :) Thank you for pointing me in the right direction. [hr] I found that the cause of the problem was that all pre-defined "tasks" were initially [b]un[/b]published — including the "Content" task for the import and export of "Joomla Content". Thus "Content" was not listed: [img alt=Tasks]https://www.evernote.com/l/AaxcN91l4A1Giqe50rRiyFgn4Zq-QW2KoEMB/image.png[/img] So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should [b]all[/b] be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. This may seem obvious for an experienced user, but whoever buys a subscription and installs CSVI Pro for the first time might not immediately spot that. ;) [quote]Please go to CSVI Tasks page and click on Reset button. This should get you options in Operation list for new template too. [/quote] I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content". [b]But[/b] when in "Tasks" I saw that all the tasks were unpublished. I published them and once that was done, the option "Content" for "Joomla Content" [b]was[/b] available when I created a new template. Mind that this was a clean installation (new Joomla, freshly installed CSVI). I am a new and unexperienced user who never created a "task" nor did I publish or unpublish one until now. Thank you

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Hello RO Support When exporting af file I get this error: 0 Incorrect Failure Unknown column 'attribute_id' in 'field list' I updated all fields and deleted all logs. I ggogled and checked this forum but I haven't been able to figure out what the issue might be. Also: When I remove the fields "attribute_id" I just get another error with a new column etc. etc. I have attached the SQL file, log file and the exportet file. i hope you can help me spot the error? Thank you so much in advance :)

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Hello Davide, Analysing more on this, custom fields are also one of the fields in User address info so it is good that we add support for exporting them as billing_ and shipping_ fields like we do for other fields. We will add this feature and send you the patch file when it is ready.

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Hello Emmanuel, [quote]First I still have the installation menu and still no Option menu as it is specify in the tutorial.[/quote]I see it in the screenshot, it says Joomla Users. The other error you see is because you have set error reporting too high. CSVI does not follow the PHP strict standards. So you will have to lower your error reporting in the global configuration of Joomla. After that is done, CSVI can operate normally.

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Great news... I was able to update: - users - content Thank you! I think for TAGS I will have to do this manually... because as I said above, I need to KEEP some of the tags, based on the path structure, but other tags, I need to remove... So for example the tags that are within 'PEOPLE', those I have to replace from my feed... but the other tags... I need to KEEP, because those are set in joomla

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That sounds great. Thank you and thank the other user. Without looking and just opening the patch I take it that if the child product has a value for the custom field it will activate the checkbox, in other words I do not need to have an extra column in the import file? My best Steve

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Hi, I was hoping that with the rules, I could do this operation! I will have to do it manually :( Little hope to see it taken into account especially that I have not found any possibility forum or user voice to vote on this or that need (even if you always decide in the end of course) Regards

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Sir, It's me again. I am trying to export user info out of VirtueMart 3 and Joomla 3. I can't seem to get any results. Please see the 4 screenshots I have sent and maybe you can tell me what I am doing wrong. Thank You, Don Reese

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Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.

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RolandIk heb een 'ro-payment-installation’ aangeschaft / zie bijlageHet gaat dus om 2 sites waar je al toegang toe hebt.Hierbij ook de ftp-gegevens:[email]mlmftp18@middellaanmode.nl[/email]WW: PMbzvbK6I2[email]mlmftp18@middellaanmode.nl[/email]WW: c4iKLc1GIk ben ook even weg van 13.15 / 14.15 uurVoor eventuele vragen kun je contact opnemen met de eigenaar (Gerda Struis) van Middellaanmode 06 - 29 29 23 46Ik hoop dat het nu gaat lukken,GroetFredOp 19 aug. 2019, om 12:02 heeft RolandD Cyber Produksi het volgende geschreven:

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Hello Laura, [quote]I can't figure out what else could be going wrong with the connection. I'm going to try to install the site 'locally' and see if that adjusts anything, maybe the way we have something setup is preventing the connection from working.[/quote] Yes, that is a good idea. [quote]If you are able to do something so if we want to connect to the 'same database' as an option, let me know I can test it out for you.[/quote] We have this feature ready and is attached as a patch file. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. Clean your browser cache as the patch includes Javascript changes. 2. In your import template on Source tab, select option for Load from database. 3. In the drop down which appears below select Connection type as Use Joomla connection. That is because you want to use local database. 4. In the next drop down select a table from where data is to be imported. 5. Save the template. 6. Run the import. 7. For import from External database you should use Connection type as Use Remote connection and a form will appear as it is now in RO CSVI. Let me know how your testing goes.

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Hello Laura, [quote]If I set tag_delete, will it delete ALL of the tags? [/quote] This will delete only the tags you have set value as Y and not all the tags. [quote]I have a tag hierarchy for 'research groups', this determines the research groups they are in... these tags I do NOT want to delete...because they change them in Joomla. [/quote] If you do not want to delete a tag set tag_delete as N for that particular row in your import file. [quote] I also have a tag hierarchy for PEOPLE, THIS I want to REPLACE (because my import file tells me where to 'put people', into specific areas of the site.[/quote] When deleting a tag RO CSVI looks for its path and alias. So you need to set these fields in your import file along with tag_delete set to Y. For example if you want to delete a child tag which is under parent tag. You need to set path as [b]parent-tag/child-tag[/b] and alias as [b]child-tag[/b] and tag_delete as Y. Remember all these can be done with [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tag import[/url] operation. Let me know if you need any more clarification.

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Hello, [quote]I only want to import file_description and file_meta, but as per Tharuna's recommendation I had to add the file_url and file_title too.[/quote]Yes, the file_url is needed because you are updating images and not products. Images are identified by their file_url. [quote]Again, I want to import/updated file_description and file_meta only. [/quote]Yes, that is clear. As explained in my previous answer this is not possible with the file as you use it now. To do this with the current RO CSVI, you would need to add the file_title, file_description and file_meta for every and each file. So if a product has 9 images, you would need to add 9 descriptions, 9 meta values, 9 titles. That is because each file is unique and would have it's own information. Now doing this for so many images times 12,000+ products would be a huge job. [quote]Now, all of these 801 images should have the same file_description and file_meta which is "Freightliner Pre-1976 and Kenworth Pre-1971 Hub Kit".[/quote]Yes, that is clear and we are going to add this to RO CSVI, so you can do that rather than having to add a description and meta for each image. When we have the changes ready we will get back to you. I am expecting this to be ready tomorrow.

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Hello Pavel, Yes, We agree that multiple combined values "red|blue|white" like this is not supported but we have made it easier for the user to handle values individually by entering them as each single row. Anyways we will look into this and see if we can include in our next CSVI version.

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Hello, [quote]link_product is my custom field in hikashop, and contains the URL that links to the product in the seller[/quote] Ok [quote]availability is the quantity of the product(in stock or out of stock; 1 or 0)[/quote] You need to link this field to [b]product_quantity[/b] field in CSVI. [quote]automatically I will find them in the templated fields of CSVI?[/quote] Yes, you will find these fields in template fields. In case you don't find them then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url] to see them.

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Hello Eddie, What you are seeing is correct. The Awo Coupon addon is no longer being developed. There are 2 options: [list=1] [*]Uninstall the Awo Coupon addon if you are not using it [*]Go to System -> Global Configuration -> RO CSVI. Here you can set the [b]Check addon install[/b] to No and save the change. [/list] Finally you may want to clear the cache to get rid of the message. You can do that by: [list=1] [*]Go to System -> Clear Cache [*]Select [b]Administrator[/b] [*]Select [b]com_csvi[/b] [*]Click on Delete [/list]

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Hello, [quote]My problem is that I know how to run a template with a bash script, but I think this algorithm will have some logic that I don't know how to do in bash and that I would like to do in PHP instead. Is it possible to run templates in a PHP script?[/quote] You cannot run template directly using PHP Script. You can create a template as a [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Frontend import/export template[/url] and call this URL using Curl using PHP script.

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Hello, Did you check the link for the [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]thread[/url] i posted earlier? The user had same problem and have given the solution that he set allow_url_fopen on "on". What is in your setting? Can you check?

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Hi, I don't have any error anymore but I don't have the field I need to import users. I had a look on the tutorial page but In the Template I can only add th following : 1 fullname fullname userimport 2 password_crypt password_crypt userimport 3 skip skip userimport 4 usergroup_name usergroup_name userimport Do you have any idea ? I think I might do something wrong, but I don't know what ... Thanks for your help. Emmanuel

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Hello, It was a bit hard to find since you post as anonymous user and no order number ;) I believe I have found the right one and the invoice was sent to you on February 11th, 2019. I have just sent it again, please also check your spam folder in case it ended up there.

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Thanks! That's exactly what I did in the first place ;-) Not sure if Amazon accepts non-sequential numbers, they do not have the most user-friendly API in the world. But as far as I can see they only use it in case of errors, to make a reference to the part of the upload with the error. Should work then ...

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Hello, I'm a new user of csvi and I'm searching a solution to have link on product in my export, it will be easier for clients to clic on a link and buy the product. Is it possible and if yes where is the option ? Thx for answers and have a nice day Eric CSVI Pro 6.6.4, Joomla 3.6.2, VM 3.0.16

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Hi. There is an error and I think that the reason could be the patch. The filter on the field "address_type" doesn't works more well. If I put "don't use" are correctly exported both Billing address and Shipping address and users without address. If I put Billing address or Shipping address are wrongly exported both Billing address and Shipping address. I need to export only Billing address. I think that before of the patch it worked well. Help me, please.

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Hello, Since this is an English-only forum the answer will be in English so other users can read as well. Now the installation goes wrong as it looks like you have traces of an older CSVI installation installed. You can remove CSVI as described in the [url=https://csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and after that uninstall it from Joomla. After that you can do a clean install and all should be well.

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Ok, forget my last post... I figured it out... using this documentation: https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import I changed my view to include - alias - category_path And it worked beautifully!!! Now I'm going to create a view to change the custom fields and see how that works. Last question, how about TAGS? If I need to update the tags, but SOME tags I want to keep? I assume I have to do that manually? Because I'm using TAGS to determine 'groups' people are assigned to, and that doesn't come in the import. thanks, Laura

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i set the address type to dont use but didnt change anything to comment (i attach the log) i use the billing sectiong because user wrote lowercase miss spelling etc.. so i edit correctly the address and others on the billing section (and the comments) and use those to export and fix the vouchers for shipping

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Hello Laura, The reason that block is 1, is because 0 means false as well in PHP programming, so the code thinks, ok nothing to do, value is false. Please find attached a patch file that will solve this issue. Let me know if that works for you. When I ran my test user was unblocked.

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Hello, Your import file is a BOM file and so it did not work. You can check your file using [url=https://csvimproved.com/news/851-csvi-analyzer]CSVI Analyser[/url]. We often recommend our users to use OpenOffice to avoid such encoding issues. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url].

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Hello, [quote]The FTP password is stored in the clear in the table csvi_templates for each template regardless if FTP is chosen as a destination.[/quote]FTP password is indeed stored in clear text, same way as it is stored in clear text in your Joomla configuration file. I do agree we should not store any user details if the option is not set. [quote](cached from chrome)[/quote]Not something I have noticed, perhaps my Chrome has no details to enter. [quote]Thus an administrator could gain access to my personal ID / PW combination that I use elsewhere.[/quote]In terms of security, you should use a different user/pass everywhere. It's just a pesky "feature" that browsers auto-fill fields when we don't ask for it. I will create a fix for this in the upcoming release.

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Hello, Using CSVI Pro 7.10.0 on Joomla 3.9.1. When importing users I have this error message: An error has occurred during the import. Below the information received from the server. Status error: 0 Status message: error I can't find any lead in the server error log file. I attach CSV and CSVI log. Kindly advise. If you need access, just tell me. Thanks in advance, Chris [attachment]com_csvi.log.22.zip[/attachment] [attachment]mailing Jardinenvie.csv[/attachment]

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Hi, I have a problem with the user import. The import doesn't work, I wanted to have added the fields like this: https://gyazo.com/93556bbc93a74bfdee20c66ed64c070a and also the delivery adress. Template fields: live shop https://gyazo.com/e84c108c8c9d5d88fca3494a0a5edec2 new shop https://gyazo.com/b96dae4114f299c0f283818ef7c3ef3c and tempalte settings https://gyazo.com/cde2f177767a0b16a40df44ed2839826 How can I fix this?

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Hello, [quote]i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not.[/quote] With RO CSVI 7.14.0 version we have added a new option in import template for empty custom fields should be imported or not. You can find this option on File tab and as "Skip empty custom fields". Check if you have set this to Yes. Setting this option to Yes will not import empty custom fields. [quote]Check the screenshot, please. and you will notice the strange disinh: word after every custom field. What is the meaning of it? [/quote] The checkbox disinh: is added by VirtueMart in its latest version. As much as we know it is called disable inheritance for child product. It is something like override and disabler fields for parent product but for a child product. You can get more details on it from VirtueMart forum. [quote]Is there an option somewhere in CSV from where I can delete empty custom fields only. It will be great![/quote] Check the above setting and let me know if it works for you.

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Hello Laura, [quote]I COULD give you the 'list' of the tags that I would WANT to be removed, as I know the exact paths for those tags. [/quote] If you know the tags then you can create a CSV file with alias, path and tag_delete field set to Y and use [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tags import[/url] to remove these tags. By doing this import the relation between the deleted tag and the article is also removed. You can then add the new tag to the articles using Joomla content import. [quote]THEN I can give or include another field for the tags to be ADDED. [/quote] You can add new tags to the same CSV file in the above import without setting any value to tag_delete field. RO CSVI will add these new tags. [quote]I just can't have all of the tags removed, since some tags are being modified locally in joomla. [/quote] You don't have to remove all tags. Just add the tags to be removed and tags to be added in same import file. You can manage your tags using Joomla tags import template. You need to do two import here, one is for managing your tags and the other is Joomla content import as you are doing now to link the tags to your articles.

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In that case that file is wrong, if you look at the same line in the patch file you will see it is something different. Can you install the patch file again? [url=http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32444#44575]Another user[/url] just tried the patch as well and worked without a problem.

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Thank you for your answer. I've try to use the post you refer to create a template but I do not have an option Menu. And yet I realize I don't have the User import either. I've taken a screen capture so you can see if it's the right interface or not. Thank's for your help. Emmanuel

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Hello, So it shows that image has been created but not downloaded. Recently there were user coming with the same type of issues and the related thread is [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here.[/url] You can check if the solution helps you to solve the issue.

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Hello, CSVI doesn't create the links by itself but requests them from Joomla by mimicking a user. The Update of SEF links from the maintenance menu will empty any existing links in the csvi_sefurls table and then request new ones based on the products in your shop. When you run that update, do you still get the old URLs?

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Hello Didier, [quote]Source file of template is set to “Load from your computer”[/quote] The error you are seeing is because there is no file to import. In backend, you select the file using Choose file option before doing the import and so it works. But with frontend import you need to set the file in the template to be imported. To do that on Source tab select [url=https://rolandd.com/documentation/ro-csvi/source-load-from-server]Load from server option[/url] and set the path of the file in there. Your frontend import will read the file from the given path.

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I think I found solution. Although I only have 1 price for all shoppergroups I work with different shoppergroups depending on country, end-user or reseller. So I have to use the setting in CSVI "Customer shopper group" and I was testing with the wrong the "Shopper group name price" variable. [attachment]shopper.jpg[/attachment]

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Hello Kim, I had a look at your site and could see the all Joomla users created but i am not able to check the VirtueMart shopper groups as i don't have access to that page. Is it possible that i get access to that page? Also for batch imports, I wanted to know what was the limit you had set in Lines per import on Limit tab? Did you try setting it to 100 or 50 and you see the same 500 error?

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It is difficult to see what is going on. The main problem is that the user doesn't have the right privileges or maybe not loaded. Easiest way for CSVI 5 Pro is to remove the lines [code type="markup"] // Access check. if (!JFactory::getUser()->authorise('core.manage', 'com_csvi')) { $jinput = JFactory::getApplication()->input; $cron = $jinput->get('cron', false, 'bool'); if ($cron) { echo JText::_('JERROR_ALERTNOAUTHOR')."\n"; return false; } else return JError::raiseWarning(404, JText::_('JERROR_ALERTNOAUTHOR')); }[/code] from the file administrator/components/com_csvi/csvi.php For CSVI 6 Pro, this check is not used anymore and it uses a secret key you can set in the template. Since you are building a new site, it might be a good time to test the CSVI 6 Pro as well. This has better VM 3 support than CSVI 5 has.

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Hello, Quite some story :) Thank you for the elaborate feedback. As for the shopper_group_name, you can use that field and if you want to see those products in the front-end you must use a user that is part of that shopper group. By removing that field you assign the product to everybody, so you will see it. Enjoy your coffee :)

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Hello, I did accordingly and have copied the cron.php to the right location on the server. Here is my new php line: /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="User" passwd="pwd" --key="key" --template_id="1" --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") But now the following error occurs: Use --help to see the help information Processing started... Template virtuemartxml PHP Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239 Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239

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Hello, [quote]but I still see state_2_code only in the export template[/quote]That is odd, I double-checked the file before posting and just downloaded the patch and I see the file there for the user info import for VirtueMart. If you go to the Available Fields page and filter on VirtueMart and User info import, do you see it there? If not, try to run the Update from there again. I see no reason why it isn't there. [quote]One additional question--some of my zipcodes start with 0, they are being imported without the leading zero, which makes them look funny in the address display, is there a simple solution for this?[/quote]Did you open the CSV file with a spreadsheet before importing? That is usually the problem, see [url=http://www.csvimproved.com/en/forum?view=topic&catid=24&id=31656#39556]my answer here[/url].

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Hello, [quote]Isn't the price anyway something inside the product?[/quote]They are separated for a reason. If you want to import multiple prices with the product import, you would need to duplicate all the fields that you are importing. Exporting this, users will tell us that they have too many duplicates ;) Now to get back to your issue, there is indeed no way to export the prices for the different quantities at the moment. I will have a look at this and see what we can do.

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Hello Jimmy, Let's get this export working via the admin first before we try the front. Let's focus on the user export first. You say there are fields linked to this template. Do you see the fields when you edit the template and go to the Fields tab? Do you have a backup of your old websites/CSVI installation?

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[quote]Hello Donna, Can you post your import file and debug log of the import you did? That will help us to find the cause of your issue.[/quote] Oh i don't know what happened there, i did attach them but it only seems to have uploaded the Screenshot. User error normally on my part. Apologies for the delay.

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Hi everybody, Can someone help me with this issue: When I try to create an export template and have to choose a component under the Operations tab, my only options is: CSVI Pro Joomla Catagories Joomla Content Joomla Users I have tried to reinstall the plugin without any luck. Also, nothing happens when I hit the "Advanced" button I hope someone can help me with this. Thanks! VM version: 3.0.9.4 Joomla: 3.4.3 Stable PHP version: 5.5.25 CSVI Pro: 6.0.1

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Hello, The problem is the Mac line-endings, they were for some reason not read. So I moved the setting for reading Mac line-endings to the start of CSVI and now it works as expected. For now you can use it with my change and I will investigate this further on my test system. The user file did import in full now.

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Hello, So it has nothing to do with the external server then, it really has to do with your own site. If it is not the write rights, it might be the user setup. That is something I can't judge since I am not your system administrator. It would be good to see what is different with this site compared to your other sites.

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I have this in my about section in CSVI: Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.) I have no luck with the fix database command.

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Dear Support use the Cron Jobs portal to update the databases. If I try to call back: https://www.xxxxxxx.com/index.php?option=com_csvi&view=import&csvi_template_id=12&key=test&task=import as an answer I get OK = 200 but the files in the folder are not processed and a folder with the file to be processed is automatically created. If I use the direct link through the menu the files are processed and deleted correctly. Use the EasyCron online service to create cron jobs I tried to run other php script files and the service offered by EasyCron works. What can I check? RO CSVI 7.13.0 Thanks

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Hello, Cronjobs do work but what you are attempting is not a real cronjob. Cronjobs are run by calling the cron.php file as explained in the [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job[/url] tutorial. The front-end export does not work because it requires JavaScript to function, like it does in the back-end. Easycron and such services do not provide this. The JavaScript is required to make long running imports possible or in general any import that takes more than 20-25 seconds. The best is to setup a real cronjob using the tutorial I linked above.

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Hello, To import Custom fields for all for products you should be having CSVI Custom Fields For All custom field extension installed along with CSVI Pro extension. [quote]The CSV Improved Addon for extension Custom Filters has not been installed. You can download the addon from the CSV Improved Downloads page. I am using Break Design Custom Fields For All, and want to import products with Custom fields. What else I need to install, what i am doing wrong ?[/quote] You don't have to install any other CSVI addon if you don't use them. The message for Custom filters is a user friendly one to just make user aware that specific addon is not installed. You can turn off this message by going to CSVI Dashboard page >> Options and on Site tab set Check addon install to No. This will hide the message.

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Hi all, Exporting VM userinfo i get only 8/1450 user. (1 Superuser and 7 default) I trying reset all filter or using some one, with no success. If you need I can send log. What I can do to solve this issue? Regards. Pro Version: 6.6.4 Joomla! version: 3.6.4 PHP version: 7.0.4

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Hello, So this took a moment to wrap my head around this one as there are multiple things at play here. First, there are entries with single images, they all go fine as long as the image exists. As I found there are quite a few images that actually don't exist. Second there are entries with multiple images and the option to generate an image name is set. This is where things went south. These multiple images are changed into a list and processed one by one. After the image name is generated it tried to import the file_url value which is incorrect for multiple images. That is what caused you to see that the remote file does not exist even though the image really exists. Finally, you have the generate image names enabled but you also supply a [b]file_title[/b], this means that the first image will get the file_title and the next images will get the same name as the image file. So you can either extend the file_title with the names of the other images, which gives you a value like [b]10100|10100|10100[/b] or remove this field completely and RO CSVI will create the names for you like 10100_1, 10100_2, 10100_3, etc. It adds up the last digit for as many images there are. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]apply the supplied patch[/url] to make the multiple images work with the generate image name setting.

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Hello, [quote]To be clear: this means that one cannot use a local file on one’s computer to import users from the front-end but has first to upload that file to the server?[/quote] Are you running your import on your local computer or on server? If you are running it on server then yes you need to upload the file to server and then set the path in import template. If you are running import on your local computer you need to set the path of your local computer import file.

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The ftp details are the following: FTP server: 94.70.174.50 Port: 55590 FTP over TLS User Name: Anthemidis Pswd: Z1x2v5b6$#@ Home Dir: Anthemidis we change the ftp pass again but we still can not login to ftp. If we use the same credentials to filezilla we login without problem. Do you need the joomla credentials to check it? Thanks.

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Hi there, I'm strugling with the following. We did rebuild a shop for a customer. The old shop is Joomla 3.5.x and the new one too. We purchjased a while ago CSVI Pro to realise it. After installation we want to make an export template. In the first step we can't select Virtumart as component. The following is shown in the dropdown menu: CSVI Pro Joomla categories Joomla Content Joomla menus Joomla users Revisions: Joomla 3.6.5 Virtuemart 3.0.18 PHP 5.6.27 SQL: 5.1.60 Any suggestion?

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Thanks, Tharuna, does this mean that one cannot use a local file on one’s computer to import users from the front-end? Also the help/documentation is very confusing. The help for the Source field say’s: [i]Select the source where you want to retrieve the import file from. The Load from server and Load from text field are only available from the back-end.[/i] So I assume that all other options, e.g. “load from your computer”, are available in the front-end? Didier

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Thanks, Tharuna, does this mean that one cannot use a local file on one’s computer to import users from the front-end? Also the help/documentation is very confusing. The help for the Source field say’s: [i]Select the source where you want to retrieve the import file from. The Load from server and Load from text field are only available from the back-end.[/i] So I assume that all other options, e.g. “load from your computer”, are available in the front-end? Didier

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I am trying to update existing product prices, via a CSVi... sample CSVi [code type="markup"] product_sku,product_price,product_currency,price_quantity_start,price_quantity_end AP-010609200,"16,99",EUR,0,0 AP-010709200,"20,99",EUR,0,0 AP-010909200,"18,99",EUR,0,0 AP-012309200,"16,99",EUR,0,0 AP-011309200,"18,99",EUR,0,0 [/code] I use a VM Product Price template, with the above fields selected. "Delete existing prices" is enabled. The product prices are updated correctly... but... the field "Override" is set to 0. Which makes all products have 0 price, and show "Call for price" in the frontend. [RO CSVi 7.14, VM 3.6.3]

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Hallo Dennis, De betaalmethode wordt verkeerd geïnstalleerd, die dient geïnstalleerd te worden via de Joomla installer omdat het meer is dan alleen een betaalmethode. Je krijgt niet alleen een wit scherm maar ook een foutmelding dat RO Payments een betand mist. Het scherm is wit omdat je de foutrapportage uit hebt staan, prima op een live site om maar op een test site moet je eigenlijk altijd de foutrapportage op Ontwikkeling zetten. Installeer de plugin maar via de Joomla installer, dan zou het goed moeten gaan. Zo niet, dan graag de foutmelding die je ziet.

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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Hello; I discussed with the administrator of the site that provides the images. Access to images is deliberately blocked for countries other than France and Spain. The administrator has opened me special FTP access to reach these images. Now I can recover the images on my PC What is the new value I need to give to "file_url" to successfully import to my remote site? For example, if the image is in the C: \ Users \ Inès \ Desktop \ Website \ ImageName.jpg directory ? I can not do it for now Thank you for your help

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Hello, You are not importing usergroup_name field in your import which is a required field and so users are not processed. CSVI would have shown error "COM_CSVI_NO_USERGROUP_NAME_FOUND" after the import is done and in the log details page. I see that you have usertype field in your import file so what you can do is add usergroup_name to your template fields after password field and in your import template settings on File tab set Use file for configuration option to No and save the template. Try import after that.

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Hi Tharuna, I'm pretty confident I didn't miss the patch, but the log entries have been truncated so I can't check.I'll try again on another test site. is it your belief that all that is required for this to work is to upgrade to 7.4.1 and to apply the patch file? I've updated the user import template to include the password now too, thanks.

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Hello, The NOT IN condition in query filters users who do not have shopper groups assigned in VirtueMart. In your export template on Options tab if you set Shopper group name filter only to [b]No assigned shoppergroups[/b] and run the export, what do you see in your export? Can you post the debug log of your export? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document.

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I can see the test system (http://demo.csvimproved.com/administrator/index.php?option=com_csvi&view=template&id=37) And My sytems I can't see the source, file, layout, fild and limit in template edit. Why? And I can't see the template edit > detals> component vitruemart. I can see only csvi pro nd joomla user, joomla content and joomla categories.

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Hello, [quote]So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should all be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. [/quote] You dont have to manually publish the tasks, CSVI will do it for you when you install the extension and this is the issue we found with the latest version and has been fixed. From next version tasks will be published by default. [quote]I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content".[/quote] Were your tasks still unpublished after doing Reset?

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Same issue after install and reinstall. If you can't resolve this issue. I would like my money back please. I already had enough problems just trying to access your website through the broken Captcha. × Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.)

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Thank you Roland. I will anxiously await your reply! Please let me know if you need anything else. On the database tables...there are a few that I installed, tried to work with, and found them to be complete JUNK so I uninstalled them. I do understand a developer wanting to leave them in case the user decides to reinstall or upgrade and not lose data.

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Running on Joomla 3.4.4 with CSVI 6.20 and Virtuemart 3.0.10 On CSVI 5.xx it used to export the prices of the shoppergroup the exporting user was attached to. After the upgrade it always exports the same price. I tried a few things al ready, nothing seems to work. What changed in 6.xx compared to 5.xx? What do I need to do different?

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Hello Teresa, This is not an error or such, just that the export is not send to screen but to a file somewhere, there is nothing to show on the screen. That is why the page is blank. I do believe you have a point in saying that you want to show a message when the output doesn't go to screen so the user has a clue if it worked or not. We will work on this.

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :) [b]Product Import[/b] When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too? Thanks in advance, Andy

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Hello, I have made some small adjustment to code for thumbnail image to add resize folder only when user wants and has it in his file_url_thumb field. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if thumbnail image works? [attachment]patch_vm_category_2017_03_14.zip[/attachment]

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Hello, [quote]Please note that not all of the user fields are in the CSV file, as it is a correctional import. Could that be the problem?[/quote] That should not be the problem. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if you can run the import? [attachment]patch_userinfo_2017_01_25.zip[/attachment]

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Hello Nico, Since you don't mention which export you are doing, I am going to guess you are doing a customer export, is that correct? Attached is a patch file for the user_created field to be exported in the date format set in the template. You can load the patch file via the maintenance menu. [quote]Is it possible to export only the new users of last week?[/quote]Not possible at the moment, but no reason not to add a date filter. I will have a look at it and let you know when I have something.

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Hello, CSVI is not a migration tool but a maintenance tool, that is why you have the individual exports and imports. If you need the whole thing moved over you could do this. Go to Maintenance -> Maintenance. Choose VirtueMart and then Backup database. This will create an SQL file of all the VirtueMart tables. You can then load the SQL file in the other website using PhpMyAdmin, so you have everything there. You may want to clean out the orders and shoppers after that because they are not related to any users in the new website.

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Hi Guys I'm having no luck in importing Akeeba Subs Users from my CSV file - not even a 1 line sample - came file imports OK using standard Akeeba import but of course I need all the custom field data also - Why I purchased the PRO version. Attached is my sample CSV - I've even created all matching fields in my template. When hitting process - it runs but no records are created - times out even with the one line file. File is Mac so I set my template to that

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Hello, Your screenshot explains it :). The image files has been created but image is not downloaded so the file size is 0. You can see that in your screenshot. There were two users who has the same issue and you can check on the solutions they posted. The first post [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here[/url] and the second [url=https://csvimproved.com/forum?view=topic&catid=44&id=33730#53644]here[/url]. Let me know if it helps.

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I want to import usergroup to my virtuemart with userinfo, but I have a question with it. I want to import usergroup_name that when both "user" and "usergroup_name" is exist,and I hope that the imported new usergroup can be added not replacing. eq. Before: username : TEST usergroup: A Group import data: username : TEST usergroup_name: B Group After: username : TEST usergroup:both have A Group , B Group

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Hello Jens, [quote]The cron is not aborted (I've looked at the logs), but nothing happens, it just stopped. [/quote] Cron import does not work in batches. The number of lines per import is only for manual import from backend or frontend. What do you mean by just stopped? Did the import finish and nothing happened with records? [quote]What can I do? Even fewer lines or more max. Execution time? [/quote] Yes try reducing the number of lines to import to 50 and try the import. Where did you change the maximum execution time? If you have changed it in RO CSVI Limit tab, it won't work unless you have a dedicated server.

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[quote] As for your suggestion to use the manufacturer logo as watermark instead of the uploaded image, this is something we can look into for a future release.[/quote] Hi RolandD, I mean in watermark Setup add a new setting for manufacturer logo that the user can chose from no use at all or use only image based watermark (already implemented), logo based manufacturer or both (to be implemented)! Thanks

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Hello Davide, If you have set it to billing or shipping address then you should be seeing the value stored for shipping address field. What do you see as value in the field? [quote]My field is "civico" Probably, I will need to have: billing_civico shipping_civico No? [/quote] No because we don't do shipping or billing fields for custom fields as they are dynamic and change according to user site.

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Hello, [quote]The RO CSVI tool is great[/quote] Thank you for the kind words. [quote]Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match.[/quote]That is not possible I am afraid. Joomla articles require at least an ID or the alias and category path/id because in Joomla articles are only unique based on these 2 criteria. The only option we have is to set [b]Overwrite existing data[/b] to No. This means that any existing article will not be overwritten and any new ones will be created. Perhaps that is enough in your case?

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Hello, [quote]Everything would be much simpler if you had advised me which plugin you use to import the download links! [/quote] We don't support or recommend any download links extensions. We have told this when you started this post. [quote]Receive from you a report of products already used to others does not mean that your customers then I consider you responsible for my results![/quote] We are responsible for anything with your CSVI product import but not with Spiral download plugin. We don't have any idea on the tables or code this extension uses to help you with its import. [quote]Would you like me to believe that they all have a few products and then combine them all by hand?[/quote] We are not sure how many of our clients are using this extension but we haven't got any user asking for help on this.

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Hi Could you add support to export values for this free plugin developed by VM mods https://forum.virtuemart.net/index.php?topic=127362.0 I tried to export values but being a plugin the product attributes are not exported, the values are stored in the database but not in the standard format and that seems the issue being stored like this: {"986":{"drop":{"custom_drop":"Blue"}}} with "BLUE" being the chosen option. There is a related post on the issue with CSVIpro https://forum.virtuemart.net/index.php?topic=134117.0 This plugin is used by many users and allows product weight change and multiple calculations, Regards

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Hello, Can you please tell me on which export operation? Is it VirtueMart User info export or any other? Or send me the export template XML file and i will check. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your export template and click continue. Download the XML file and post it.

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Thx! Done and working (products, manufacturers and vm categories). This solution was great! I only can i say: Your support ist best ever. Hope you've read my review. Nest stops: [color=red]Then I've tried to import the menus, there I got several issues with ordering and links... Please see: live shop: gyazo.com/5944a945ff27a178e9f75f4570be5dc3 (correct VM category link) correct ordering gyazo.com/9c0510a178dea01faac4c2de9463f06d nerw shop:link gyazo.com/a18003d7b126a4b1ee6815f43c199aa8 ("Weight Gainer" is wrong, it's in every case) wrong ordering: gyazo.com/366bec4a65b1136521fc31492267240b And then finally I can't import any VM users...[/color]

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Hello, [quote]Where do the additionsl 14 fields come from? And is there another way to add the fields maybe? [/quote] Do you have another Custom table export template with another table selected or you had a table selected before and changed to new table in your custom table export? Custom table export template will list all the fields of that operation and not specific ones of the table selected in the template. That could be the reason you are seeing those extra 14 extra fields. Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available field[/url] so the fields would get reset if the table has been changed.

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Hello, [quote]I explain myself: The father has a SKU and the children also have their SKU (for my only one) so I don't see where I link the children with the ID of the father they belong to.[/quote] You need to have fields [b]product_sku[/b] and [b]product_parent_sku[/b] in your import file. product_sku will have the actual SKU of the product and product_parent_sku field is for the SKU of the parent. For parent product row product_parent_sku field will be empty. Let me know if you need any more clarification. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]VirtueMart Products import[/url] document for other available fields.

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Hello, I was misunderstood. I was referring to the last step in CSV import, where the page shows the number of records successfully processed (in chunks), and the server response timer. I wasn't referring to an error page. But... yes, I am running long imports from the browser and it has now become a very slow process (thousands of entries). I am really interested in the Cron imports, especially if I can speed up the process considerably. I have found this reference: https://rolandd.com/products/ro-csvi/features/cron-jobs I know next to nothing about Cron jobs, and the above only mentions the benefits. Is there a more in-depth guide for CSVi, I can use? Thanks

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Hello, [quote]It is very frustrated: the automatically update doesn't work, while I filled in my ID, which is in the subscription, at the field ID, see attachment1.[/quote] If you update your download ID and run a Joomla update for CSVI, it does not update for you? [quote]To do it manually is frustrated, it costs a lot of time, beacause I have to look and look if I have all the updates. [/quote] Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you? [quote]The second thing: while I have updates all the addons, I get an error message, see attechment2 . If I look at update... find updates, there are no updates which I have to update.[/quote] Yes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager? [quote]Third thing: An export file is not complete; one field stays empty, while the configuration is ok. At a subsite I have the same configuration and there it is not empty.[/quote] Can you tell us which field it is and also post the export debug log? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document. Does the field have values stored in database? [quote]The fourth thing: it is very frustrating for me that the help only is in English. For me that is very difficult. And I now there are people who talk Dutch............... Tomorrow I need this function to work.[/quote] Our forum uses English as primary language and so support is in English. Also, the issues which are discussed can be useful for users coming in future and its easy to understand if its in English.

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Hello, First I want to ask, did you read the [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]Custom Fields For All for Virtuemart[/url] document? Your example CSV file that you tried doesn't match the format that is required as explained in the document. The fields you created must also match the settings as explained in the document. The defualt of the custom field must be set to [b]customfieldsforall[/b]. The field_type is not needed at all. First, create your sample CSV file according to the documentation and give it a try. If it doesn't work, post the CSV you tried to import together with the debug log and we can take a look at it.

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Hello Laura, Thank you for the info. Actually I never work with views because such features are not always available on hosting providers, so I have resorted to the most basic of things :( In the past RO CSVI was using temporary tables, it was a little disaster because so many hosts do not support it ;) So I created a view and you are correct, this is seen as just a regular table. I can add the fields to my template as I would with a normal table. When you enter the [b]Database table[/b] you need to include the prefix, so in my case it was [b]jos_myview[/b]. After that it all works as usual. Let me know if that helps.

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Hi lovely people :) i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not. Check the screenshot, please. and you will notice the strange [b]disinh:[/b] word after every custom field. What is the meaning of it? I have already imported all of my products, and will be happy, if there is a solution, not to delete all of them and to import them again. Thank you!

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Here is what i have done I deleted all the templates and their fields i made new ones but it didnt work . so i made a really simple csv file with only product name , products SKU and category path and IT WORKED . It was pretty fast actually . so i think there is something wrong with my file that your analyzer cant detect that. i will test their fields one by one and i will let you know what causes it actualy. thank u very much. (ps i will post this in the forum too in case it can help other users. )

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@tharuna rightfully told me that you want a backend export and not a frontend. Mea culpa. In the backend, I would do the following. You create a backend module of the type [b]Custom HTML[/b]. Inside this article you add the link to the template to run as export. The link should be: [code type="markup"] index.php?option=com_csvi&task=export.start&csvi_template_id=ID [/code] Just replace ID with the actual template ID. You can publish the module on the control panel, so users can click it directly from there. Let me know if that helps.

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The user account used needs to have backend access, make sure that works. A blank page is usually an internal server error. You can start by setting the error reporting to Maximum in Joomla to see if you can see the error. Otherwise you will have to ask your hosting provider for what is in the server error log. Once you know the error, it makes it easier to know where to look.

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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Hello All, I have just purchased and integrated CSVI reluctantly, but I have to say it will really make life easier in the future as I get more creative with it. So, congratulations on a great product! That being said, lets get down and dirty with it... I have the latest Joomla! and CSVI installed as well as the latest stable release of Hikashop Business with multiple paid add-on's for HikaShop. I have setup a HikaShop orders export to a separate table in the database but have a few issues so far that I would really like to get worked out: PRIORITY #1 (for me) - I am logging the export template and see it run, but I do not see any rows being processed when triggered from the "After Created" mass-action; however running the export from the CSVI component back end does populate the table as expected. I really want the template to be triggered when HikaShop receives an APN from PayPal updating the order to Confirmed. PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? PRIORITY #3 (for me) - Although I can beautifully export orders from HikaShop to a table albeit a few kinks, if the user has ordered multiple items it does not show up in the export. I imagine this could be done by iterating over the items in the order and joining that data to the right of the table if it exists. This is important to me because I have to declare each item on the customs forms and I currently have an ODBC connection between stamps.com software and my site. If This was an option for me I could auto map customs declarations which would cut my label printing time in half. PRIORITY #4 (for me) - I think the last major thing for me is that when exporting HikaShop orders to another table there are sometimes field separator values in the data. For example, international users will often comma separate their street address adding sub regions or communities of a particular city they live in (similar to counties for those of us in the states, although we don't add it to our addresses). This has caused a lot of issues with my imports thus far, and I would really like to find a way to overcome this obstacle. Right now I have a cron job setup to run a replace query, which is a bit of a dirty way to do things as more moving parts makes this harder to manage. I am sure I will have a few other things to look into in the near future and have some I am working out now, but these are the big ones for me that I would really, really, really like to resolve ASAP. Thanks again for such a great and versatile tool as well as your future support!

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Hello Mattia, [quote]I can't export the color swatch photo links. [/quote] The color swatch extension stores images in custom_param field and so you are seeing it along with other parameters on export. [quote]How do I get links to individual photos? I would need it as in the export of picture_url (https://www.volcanoindustry.com//images/stories/virtuemart/product/127.jpg) What should I do?[/quote] There is no direct way to get the images from custom_param field. You need to do some custom coding to split these image from custom_param field. You can [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] to write this custom code.

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Hello, From what i understand is that you want to import Joomla custom field along with Joomla articles. The Joomla custom field will hold image as it's value.Is that correct? What type of custom field is image-econa? Can you post a screenshot? You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import document[/url] and under Further reading section to import custom fields. Also the file you posted does not have field image-econa. From screenshot above you are adding it as a template field, does the field image-econa have only one image name img-page-accueil-site.jpg for all the Joomla articles?

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Hello Thank you for that, I am afraid that it failed to correct the problem. I removed, re-installed it etc. I have followed the instructions with regards to web dev tools. here is the code could you please help. 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no-repeat}.menu-icon-16-sefconfig{background:url(components/com_sef/assets/images/xicon-16-sefconfig.png.pagespeed.ic.gSM8OI9qw4.webp) no-repeat}.menu-icon-16-sefplugin{background:url(components/com_sef/assets/images/xicon-16-sefplugin.png.pagespeed.ic.u8l29hIkFo.webp) no-repeat}.menu-icon-16-edit{background:url(components/com_sef/assets/images/xicon-16-edit.png.pagespeed.ic.29P_DlFWpo.webp) no-repeat}.menu-separator{background:url(separator) no-repeat}.menu-icon-16-url-edit{background:url(components/com_sef/assets/images/xicon-16-url-edit.png.pagespeed.ic.vDA5Ug-1gw.webp) no-repeat}.menu-icon-16-manage-tags{background:url(components/com_sef/assets/images/xicon-16-manage-tags.png.pagespeed.ic._wh55yVN_-.webp) no-repeat}.menu-icon-16-manage-sitemap{background:url(components/com_sef/assets/images/icon-16-manage-sitemap.png.pagespeed.ce.O_y0HDWk6C.png) 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no-repeat}.menu-project_16{background:url(components/com_creativecontactform/assets/images/xproject_16.png.pagespeed.ic.MeEkmaRCkr.webp) no-repeat}.menu-x_icon{background:url(components/com_extplorer/images/x_icon.png) no-repeat}.menu-fs-ico-16{background:url(components/com_fastseller/static/img/xfs-ico-16.png.pagespeed.ic.AzIyvdr3mA.webp) no-repeat}.menu-icon-16-hikashop{background:url(https://www.draganfly.co.uk/media/com_hikashop/images/icons/xicon-16-hikashop.png.pagespeed.ic.P9DZjomIn8.webp) no-repeat}.menu-icon-16-article{background:url(templates/bluestork/images/menu/xicon-16-article.png.pagespeed.ic.MyiertRF_E.webp) no-repeat}.menu-icon-16-category{background:url(templates/bluestork/images/menu/xicon-16-category.png.pagespeed.ic.MvRuBiXOQl.webp) no-repeat}.menu-icon-16-user{background:url(templates/bluestork/images/menu/icon-16-user.png.pagespeed.ce.kFzHsYurqi.png) 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no-repeat}.menu-icon-16-as-statistics{background:url(components/com_mijosearch/assets/images/xicon-16-as-statistics.png.pagespeed.ic.4c435wbN_C.webp) no-repeat}.menu-icon-16-as-filters{background:url(components/com_mijosearch/assets/images/xicon-16-as-filters.png.pagespeed.ic.YLSK6VpeIX.webp) no-repeat}.menu-icon-16-as-search{background:url(components/com_mijosearch/assets/images/xicon-16-as-search.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-upgrade{background:url(components/com_mijosearch/assets/images/xicon-16-as-upgrade.png.pagespeed.ic.D2R_2AaxJ1.webp) no-repeat}.menu-icon-16-as-support{background:url(components/com_mijosearch/assets/images/xicon-16-as-support.png.pagespeed.ic.K9OnYSv1eG.webp) no-repeat}.menu-responsivizer-16x16{background:url(components/com_responsivizer/images/responsivizer-16x16.png) no-repeat} eval(mod_pagespeed_VEShUZnb9g); eval(mod_pagespeed_pi_txB_CqZ); eval(mod_pagespeed_JNh$T_Ur_7); eval(mod_pagespeed_j_j96zFpqz); eval(mod_pagespeed_l5cgO0Q26v); eval(mod_pagespeed_YfmLMcs_XS); eval(mod_pagespeed_v5F7_6pGCV); eval(mod_pagespeed_1U22m$UcVw); eval(mod_pagespeed_JANIcyLAqF); jQuery(document).ready(function(){jQuery('.advancedSelect').chosen({"disable_search_threshold":10,"search_contains":true,"allow_single_deselect":true,"placeholder_text_multiple":"Type or select some options","placeholder_text_single":"Select an option","no_results_text":"No results match"});});jQuery(document).ready(function($){if(window.toggleSidebar){toggleSidebar(true);}else{$("#j-toggle-sidebar-header").css("display","none");$("#j-toggle-button-wrapper").css("display","none");}}); (function(){Joomla.JText.load({"COM_CSVI_ERROR":"Error","COM_CSVI_ERROR_500":"This error means that something has gone wrong but the server does not want to tell you what exactly happened. The only way to find out is to ask your hosting provider for the error message in the error log. For further information you can check the 500 Internal Server Error document on our site. Without the real error we will not be able to help you.","COM_CSVI_INFORMATION":"Information","COM_CSVI_CLOSE_DIALOG":"Close","COM_CSVI_ERROR_CREATING_FOLDER":"An error occured creating the folder","COM_CSVI_ERROR_DURING_PROCESS":"An error has occured during the import. Below the information received from the server.","COM_CSVI_CHOOSE_TEMPLATE_FIELD":"COM_CSVI_CHOOSE_TEMPLATE_FIELD","COM_CSVI_ERROR_PROCESSING_RECORDS":"An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.","JTOGGLE_HIDE_SIDEBAR":"Hide the sidebar","JTOGGLE_SHOW_SIDEBAR":"Show the sidebar"});})(); Draganfly Moto... window.addEvent('load',function(){var url='/administrator/index.php?option=com_mijosearch&controller=ajax&task=complete';var completer=new Autocompleter.Ajax.Json($('q'),url,{'postVar':'q'});});    System Control Panel Global Configuration Global Check-in Clear Cache Clear Expired Cache System Information Users Manage Add New User Groups Add New Group Access Levels Add New Access Level User Notes Add User Note User Note Categories Add New Category Mass Mail Users Menus Manage Add New Menu All Menu Items Community Builder Add New Menu Item Hidden Menu Add New Menu Item Main Menu Add New Menu Item Shop Add New Menu Item Content Articles Add New Article Categories Add New Category Featured Articles Media Components acymailing users lists newsletters autonewsletters campaign templates queue statistics configuration updateabout ARTIO JoomSEF Control Panel Configuration Manage Extensions Edit .htaccess Manage SEF URLs Manage Meta Tags SiteMap Manage 301 Redirects Statistics Upgrade Help & Support cbjuice process-users-from-or-to-a-csv-file export-users-to-csv notify-users about-cbjuice ChronoForms5 ChronoForms5 Validate Installation Community Builder Control Panel User Management Tab Management Field Management List Management Plugin Management Tools Configuration Contacts Contacts Categories content-statistics Creative Contact Form Personal Overview Forms Fields Templates CSVI Pro Dashboard Import Export Templates Maintenance Logs About extplorer Fast Seller HikaShop Products Categories Users Orders Configuration Discounts Help Update / About JCE Editor Control Panel Global Configuration Profiles Install Add-ons Joomla! Update JotCache Messaging New Private Message MijoFTP MijoSearch Control Panel Configuration Extensions Statistics Filters Search Upgrade Support Post-installation Messages Redirects reset-password responsivizer Search Smart Search Tags Extensions Manage Install Update Manage Discover Database Warnings Install Languages Update Sites Modules Plugins Templates Styles Templates Language(s) Installed Content Languages Overrides Help Joomla! Help Official Support Forum Official Language Forums Documentation Wiki Joomla! Extensions Joomla! Translations Joomla! Resources Community Portal Security Centre Developer Resources Stack Exchange Joomla! Shop Community Builder Control PanelUser ManagementAdd New UserTab ManagementAdd New TabField ManagementAdd New FieldList ManagementAdd New ListPlugin ManagementInstall New PluginToolsConfigurationCredits Iain Gwynn Edit Account Logout Draganfly Moto... (function(){var g=this;function h(b,d){var a=b.split("."),c=g;a[0]in c||!c.execScript||c.execScript("var "+a[0]);for(var e;a.length&&(e=a.shift());)a.length||void 0===d?c[e]?c=c[e]:c=c[e]={}:c[e]=d};function l(b){var d=b.length;if(0d){for(var a=Array(d),c=0;c=d.offsetWidth&&0>=d.offsetHeight)a=!1;else{c=d.getBoundingClientRect();var f=document.body;a=c.top+("pageYOffset"in window?window.pageYOffset:(document.documentElement||f.parentNode||f).scrollTop);c=c.left+("pageXOffset"in window?window.pageXOffset:(document.documentElement||f.parentNode||f).scrollLeft);f=a.toString()+","+c;b.b.hasOwnProperty(f)?a=!1:(b.b[f]=!0,a=a=b.g.height&&c=b.g.width)}a&&(b.a.push(e),b.c[e]=!0)}p.prototype.checkImageForCriticality=function(b){b.getBoundingClientRect&&q(this,b)};h("pagespeed.CriticalImages.checkImageForCriticality",function(b){n.checkImageForCriticality(b)});h("pagespeed.CriticalImages.checkCriticalImages",function(){r(n)});function r(b){b.b={};for(var d=["IMG","INPUT"],a=[],c=0;c CSVI - Maintenance Toolbar Continue Help Dashboard Import Export Templates - Template fields - Rules - Field mapper Maintenance - Available fields - Analyzer - Tasks - Running processes Logs About What would you like to do? -- Make a choice -- CSVI Pro HikaShop × Error No operation has been chosen, so I don't know what you like me to do. Select an extension first and then select the operation you want to perform. OK showMsg=function(header,body,okBtnText){jQuery('#warning').find('.modal-header > h3').text(header).end().find('.modal-body').html(body).end().find('.ok-btn').html(okBtnText).end().modal('show');} Joomla.submitbutton=function(task){if(task=='hidetips'){if(document.adminForm.task.value=='hidetips'){jQuery('.help-block').hide();document.adminForm.task.value='';}else{jQuery('.help-block').show();document.adminForm.task.value='hidetips';}return false;}else{if(jQuery('#csviModal').length>0){jQuery('#csviModal').modal('show');jQuery('.ok-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');execute(task);});jQuery('.cancel-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');});}else{execute(task);}}};function execute(task){if(jQuery('#operation').val()===null||jQuery('#operation').val()==''){jQuery('#warning').modal('show');return false;}else{Joomla.submitform(task);}}; CSVI Pro 6.6.3 | Copyright (C) 2006 - 2016 RolandD Cyber Produksi Joomla! 3.6.2  —  © Draganfly Motorcycles 2016 [/code]

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Hello, You did not mention which export you are trying to do. If you want to export only shipping address fields and if its Userinfo export, in your template settings on Options tab, you can set User address type filter to shipping address and export the records. If its order export, in template settings on Options tab, you can set Order address type filter to shipping address and export.

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Hello, You told me earlier, you only want to load the file_description and file_meta. Now I see we seem to have been going around in circles. Let me clarify a few things as I see it. With the current version of RO CSVI, you need to import all fields for the media items if you want to update them. Any missing fields will get a default value. So let's say you only update the file_description and the file_meta, during import RO CSVI doesn't find the file_title and this gets set to filename. On update this overwrites any file_title already set for that particular image. This is also applicable for the file_description, file_title, file_meta, file_ordering, file_mimetype and file_downloadable fields. I do agree that fields not being imported for existing images should be left alone, for new images they must be filled to be sure all minimal data is set. This is something we will work on and get back to you. Now the second issue I came across is that some of your products have multiple images but your file_description and file_meta contains only 1 entry. As a result only the first image will get a file_description and file_meta value. All other images get a default value. Is it your intention to use the same description and meta value for all images? All in all, I don't think there is much going wrong but rather a different outcome than what is expected here. Let me know what your intention is with the description and the meta value. Once the patch is ready we will give it a go and update you.

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Hello Jo, [quote]Is there any change you can have a look at the back-end of the site to see what the issue is?[/quote]It is not a CSVI issue but a permission issue on the server. CSVI needs write access to the tmp/com_csvi/export folder. You will have to look into that. I do operate from the Netherlands but currently on the road for Joomla. However you can contact me via Skype user csvimproved.

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Hello Laura, What I am sort of dumbfounded on is that you cannot even connect with the same credentials that are used by Joomla. RO CSVI is not doing anything different than Joomal itself. We request the database connection from Joomla passing in the credentials. [quote]Error: Could not connect to MySQL server.[/quote]Is there anything in the database logs? [quote]I AM able to query my data using an sql tool that I have installed on the joomla server...[/quote]That is because this is using the same database connection as Joomla. Some wild idea, what if you enter the port number instead of leaving it blank for the default value, does that make any difference? Let me know how that goes.

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Hello Carst, Just now Roland made me realise that merging of fields will work using RO CSVI combine field rule plugin in your case and no custom plugin is needed. You mentioned that when value in Column I is 'het bedrag van' you want to merge it with the value in Column H (Ander donatiebedrag). Looking at the screenshot again shows that there are values in Column H field only when Column I is 'het bedrag van' and for other rows Value in Column H is empty. You don't need a condition check here and simply merge these two fields as empty values will be merged for rows other than 'het bedrag van' value. Let me know if my explanation is clear.

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Hello, You don't have to delete the products. There are two options here, one is that when doing import RO CSVI will automatically delete the existing custom field you are importing in the database for a product and insert new one. There is no setting needed for this and it is part of import. Other option is that, if you want to remove all the custom field related to a product, in your import template on [b]Options[/b] tab set [b]Delete custom fields relation[/b] to Yes and run the import. Click on Advanced button if you don't see this option. The latter will remove all the custom fields for a product and the former will delete only the custom field imported. Let me know if it helps.

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Hello Don, As the resulting file tells you, you have made selections which led to nothing being matched. Do you get any output if you set the [b]User vendor group[/b] to Don't use? I am thinking that your shoppers are not vendors, at least not at the same time. As Tharuna said, it may be a good idea to update to CSVI 6, since CSVI 5 support ends in 2 weeks.

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Hi, if I try to import an order, it will end up with an error: [b]Cannot process order. There is no user ID and there is also no valid order found[/b] the same happens if I try to import a sample file: [url=https://csvimproved.com/support/import/203-virtuemart/1080-virtuemart-orders-import]sample file[/url] how to solve this problem? Thanks, Petr. Joomla! 3.8.4 CSVI Pro 7.4.1 VirtueMart 3.2.12

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Hello Tharuna, I am afraid I was not clear enough. The custom fields are part of the Joomla core, so native Joomla and no 3d party. The user can create custom fields like I did, brand, price etc. for all articles in the site. What I like to do now is export the articles where the fields are not yet filled in. That should not be a great problem for such an advanced product as CSVI ? regards, Jules

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we just bought thesoftware to import users. at our test website it went ok, but at the life website it give the error: No column headers have been found in the file But the file works perfect on the test website with the same asci file This is the content: "email";"username";"usergroup_name";"password" "istefanescu@kphuisartsen.nl";"I.Stefanescu";"PO";"BB2121B" "s.vluggenpoh@xs4all.nl";"S.Vluggen";"PO";"ET6291V" both websites have Joomla 3.9.6 and SCVI Pro 7.11.0 But the life website is a copy of the old one of 4 days ago I checked all parameters but they are the same?? I am curious about the solution.. Leon

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Hello, [quote]the old address is : /home/instockspares/public_html/tmp I could create a new tmp folder at location : /home/servomot/public_html//tmp but how to direct the CSVI to look for the folder at new location. ?[/quote] You need to check your Joomla configuration.php file, you seem to have old location for tmp folder in there. [quote]Also is there any other check that we must do in order to validate the CSVI insallation at New locaiton.[/quote] There is no specific validations but you can check if the domain name is changed to new site in RO CSVI Dashboard page and clicking on Options button. You can click on Verify Database button in CSVI About page which will fix any database conflicts with CSVI tables.

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Hello, Attached is an alternative way to retrieve the SEF URL by sending a request to the server for every URL. This way CSVI mimics to be a user and should get a more accurate SEF URL. Only downside might be the number of requests but you need to see if it works for you. In this document it's explained how to load a patch file in CSVI: http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file

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Hello, [quote]Maybe the export file being a BOM file is an issue for you? Just let me know if I'm not clear.[/quote] BOM is not generated with export but by the tool you use to open the CSV files. It says that your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 [/url] document.

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Hey Mark, The same story about unanswered emails I have heard from another user. I am aware that EZ Realty works OK as it is now and just looking forward as we are getting close to a year since the last release. CSVI 6 is coming out with EZ Realty support and not sure how much further to take it. For now it is OK :) I have no other suggestions just wanted to get your take on things.

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Roland Joomla 3.5.1 Virtuemart 3.0.16 CSVI 6.5.7 My use case is this. I have imported a number of customers into a specific usergroup on a Joomla site and I now need to allocate them to a Shopper Group in Virtuemart. I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please. Kind regarrds Mike

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Hello Dennis, Do you happen to have any templates without any fields? As for your first point, the bug is rather in how the user input is requested. The second point is definitely an issue of course, for that I have attached a patch file. You can [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and after that you should be able to export the templates.

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Hi; I've created an working template for importing users. All works fine. Using the same template from the front-end, results in an error 500. Lookting to my server's error log : [Mon Oct 17 17:44:40.632983 2016] [proxy_fcgi:error] [pid 29179:tid 139778276050688] [client 999.999.99.999:33424] AH01071: Got error 'PHP message: PHP Fatal error: Call to a member function getEnabled() on a non-object in /home/knr9999/domains/domain.nl/public_html/subdomain/components/com_csvi/controllers/imports.php on line 66\n', referer: http://www.domain.nl/subdomain/index.php All files have 644 and folders 755 And the php version is 5.5.38 Any suggestions?

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added cat id and now getting the following error Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 500 Status message: Internal Server Error I Love Film System Users Menus Content Components Extensions Help admin I Love Film Error An error has occurred. 1054 Unknown column 'ZfYMlSN1aTc' in 'where clause' SQL=SELECT id FROM `jos_k2_items` WHERE `alias`='Beneath the Harvest Sky' AND `catid`=ZfYMlSN1aTc

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello, It was just a fluke that it worked the way it did :P It was never intended to work that way. So, I had another look at the VirtueMart code (CSVI doesn't do the price calculation itself), I think the attached patch file does what you are asking for. You still have to use the force shopper group option but there is now an option to use the logged-in user details. Let me know if that works for you.

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Hello, Thank you for sharing your feedback. The Google problem is something I am aware of but because we have a completely different system, I cannot just forward the URLs I am afraid. So we need to wait till Google indexes are updated. [quote]And this new site seems to make less sense to find things quickly (UX).[/quote] Would you mind telling me what the problem is with using the search on the site for finding answers? As for deleting related products there is currently no option but we have built it and will be included in the next release. For now you can use the patch we provided [url=https://rolandd.com/support/ro-csvi/removing-virtuemart-related-products#reply-59090]in another post with the same question[/url].

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Hello Ralf, Regarding timeouts, did you read our [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeouts[/url] document? This explains in detail how the concept works. With a 15 second wait, you only have 15 seconds left to import. So that is basically too high. With the correct settings as laid out in the document, you should not need the htaccess change. As you said, you are on shared hosting, this is the main reason why long processes are generally limited. Hosting providers don't want you to bring down the server for the others on the same server :) Give the document a read and play with the settings to see what works for you. Thank you for your feedback on what can be set on SiteGround servers.

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Hello, To answer your questions: [list=1] [*]Language strings are located in the language files. This is located in [b]source/administrator/components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the back-end and [b]components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the front-end. [*]I do not understand the second question. The payment options will be shown when you edit a profile. Do note, you also need a [b]paymesrv.xml[/b] file. You can see the other like ems.xml in the same folder as the profile.xml. You can copy one and adjust it to your needs. [*]The only way I can see this happen is if you updated RO Payments, that will override that file. While you are in development, it is best not to update the extension. [/list]

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Hi Roland, Did some more testing on items 2 and 3 above and it seems that when i set the shopper group of the admin user to other than VM's -default- it worked ok; need to do some more testing though. However the currency conversion issue still occurs, i.e. the price exported is always the shop's default one, Euro, regardless of the template Target Currency setting. Issue 1 (multiple duplicates export) still occurs also. Rgrds, Chris

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Hello Pas, [quote]Only question is; how do I setup my csv file to 'add' a 'new price' for shoppergroup 'winkeliers'?[/quote]That is clear. [quote]Don't know if I should use 'shopper_group_name_new', 'product_price_new' because the price is not set yet.[/quote]You don't need these fields because you are adding a new price. The fields you can user are: "product_sku";"shopper_group_name";"product_currency";"product_price";"product_tax_id" That should be enough to add a new price for a new shopper group.

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Hello :). I'm kind of new with csv improved even though I've been subscribing for a while, but now I have finally started to dig deeper into it :). I'm in the works of setting up a brand new store but I want to migrate all shoppers and certain products from my current store. Will csv improved handle all these things : Products & child products with break designs stockable custom fields All product reviews (these are for parent products only) All joomla users + vm shoppers Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) Thank you Best regards Peter

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So I have been doing some testing on both Joomla 2.5 and 3.4.0 but I haven't seen any issues. Joomla 2.5 [quote] Processing started: 13th March 2015, 4:50 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:50 pm Process ran for 2 seconds User has been logged out [/quote] Joomla 3.4.0 [quote] Processing started: 13th March 2015, 4:56 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:56 pm Process ran for 2 seconds User has been logged out [/quote] All this using PHP 5.5.14 and tried it with a subfolder as well. Which PHP version is your SH command using? So we have to look at why it is failing on your system as the code seems to be OK. Not sure if it matters for your system but the template_id='20' has single quotes while the rest has double quotes.

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[quote]Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.[/quote] Thanks tharuna I will look. I'm not interested in importing view level access in Virtuemart, I use them in Joomla. Is the same? Regards Erik

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Hello, There is nothing I can fix, it works for 1000s of other users just not for you. Officially MariaDB is not supported but only MySQL. As I said before it seems to be a connection problem where the database doesn't allow multiple connections. It is reusing the connection that is already in use and so overwriting what is in progress. Changing the PHP version is not going to resolve the problem I think because PHP doesn't handle the connections. If that would be the case, everybody would have the problem. These 3 different machines are with the same hosting provider? If you setup a test site locally using WAMP/XAMPP, do you still have the problem?

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Hoi Roland, Het gaat om een mail die de klant verteld dat de Ideal betaling is voldaan. Ik weet niet wat daar normaal inhoudelijk in staat. Ik weet alleen dat de klant mailtjes kreeg met als onderwerp "Payment Comfirm". Deze mails komen nu dus niet meer. Dit is wat ik zie in één van de logs: [2019-09-17 12:44:03] Currency: EUR [2019-09-17 12:45:39] Process customer directly [2019-09-17 12:45:39] User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0 [2019-09-17 12:45:39] Query string: status=success&logid=3483 [2019-09-17 12:45:39] User Guest is calling. [2019-09-17 12:45:39] Going to sleep [2019-09-17 12:45:42] Waking up [2019-09-17 12:45:42] Result: [2019-09-17 12:45:42] Is transaction processed: No [2019-09-17 12:45:42] Redirect to unknown status page: /component/jdidealgateway/?view=status

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Hello, copy the patch file. New issue. Clicking on the orders export menu on the frontpage shows a white page. Patch file has been copied and the original export.php file has encountered this error. But only in the order export at. [attachment]orders-export.jpg[/attachment] A log file was made independently of the error. [attachment]com_csvi.log.1638.zip[/attachment] Clicking on the user export menu on the frontpage. Everything was fine, there was no white page. [attachment]com_csvi.log.1627.zip[/attachment] otletgazda

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Hi Roland, This is an incredibly fast support, wow, respect ! I loaded the patch and the cronjob works fine. But I had to modify the PHP-File as described in this Post: [url= http://www.csvimproved.com/forum?view=topic&catid=24&id=31188&start=12#36657]Topic[/url] The cronjob starts by an user with Superadmin-rights ... Is there a way to fix it without editing the PHP-file ? Another problem has surfaced: We protect our backend with the Plugin EasyCalcCheck PLUS - ECC+ which manipulate the URL of the backend. If the plugin is enabled we get the message: window.location = 'www.example.com/' You failed the spam check. Please try again! Do you have any experience with this plugin ? Or is it posssible to submit the token like the normal URL ? I mean, for example: /usr/home/xsufg/public_html/administrator[b]/?token=hereistthetokenplaced[/b]/components/com_csvi/helpers/cron.php Thank you so much for your support ! Nat

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Hello Davide, Starting from CSVI 7.11.0 version, User custom fields are made very specific for billing and shipping addresses. So if your custom field is for example user_phone, you should add billing_user_phone and shipping_user_phone fields according to the address you are exporting in your template fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url]. Let me know if this solves your issue.

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Hello, Let me group your questions into one post. [quote] I thought this would be fairly straightforward, but I can't even get to first base. [/quote]Did you see the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] guide? [quote]Why can I import this field but not export it?[/quote]That is because of a bug but if you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url], that will fix the issue. [quote] I can export the State field this way (as state_2_code)[/quote]Actually you can export the state field in 3 different ways: [ul][li]state_2_code[/li][li]state_3_code[/li][li]state_name[/li][/ul] [quote] Seems crazy to me to have to build a state code translation table to massage my data before importing it. [/quote]So you don't have to if you import the state_name field either alone or in combination with the state_2_code field. [quote]and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong? [/quote]I was quite sure that was fixed. So I checked it, and it works OK when you have the name field in your import but if it is not, then it goes wrong. The attached patch fixes that as well. Let me know if there is anything else I can help you with.

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Hello Carl, Here is my explanation about heading. I have used only one menu item from your file(file attached) where the low level menu items are of type heading and the last level is of type component. [attachment]Screenshot 2019-12-11 at 9.55.20 AM.png[/attachment] RO CSVI uses needed field on import to check if the menu item already exists or not. The needed fields are type, menutype and path. It runs a query to get the menu item id like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'heading'[/code] Now when it runs the last level menu item, the type is set to component so the query runs like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/code] Which also means that menu item does not exists in database. This creates a new entry in the database with type as component. And since there is already a menu item with this alias you see error "Another menu with the same parent menu has the same alias" [attachment]Screenshot 2019-12-11 at 9.56.18 AM.png[/attachment] This also creates duplicate in the menu item. [attachment]Screenshot 2019-12-11 at 9.55.46 AM.png[/attachment] Since there is no individual title for last menu item, alias is used as title. Hope my explanation is clear with this issue.

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Hi Roland and thank you for your fast replay. I really appreciate that you have spent time from your evening to think over my question! I think that the replacement solution is very smart and went ahead to use it, but I am afraid that my brain capacity is not enough for completing it :D . I made a rule [attachment]Screenshot_2019-10-03 CSVI - Edit rule - Administration.png[/attachment] and after that I made an import with only one column "product_sku" [attachment]Screenshot_2019-10-03 RO CSVI - Import - Administration.png[/attachment] cause I've thought that the rule will replace the --- with - in the slug field. But nothing happened, and I thing the problem is in me. Can you point me, when you have time :) Thank you again and have a great day! Chrissy

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Hello, You can use [b]skip[/b] template field on the images on import so image is ignored. To do that 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url(field for images) add Skip template field. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. Let me know if this helps.

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Hello, Did you do any previous import by setting Create product name setting to Yes on Image tab? From what i see is that there are no duplicate images with your current media product import template. The images you have for product 10000B as 10000B_1 and 10000B_2 have been from some other import. I tried doing import thrice on your