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Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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Requirements CSVI Pro User import Required fields New users: email username usergroup_name password / password_crypt Existing users: email Criteria These fields make up the criteria to determine if the record is going to be updated or added. If all the criteria fields match an existing record, the record will be updated. If not all the...

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RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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A list of all the Joomla extensions supported by RO Payments

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The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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Requirements Joomla Users Import User Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Click Next: Select Source Source is set default to Load from your computer. No...

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RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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On a site where users are deleted but linked to articles or categories you will see a warning pop-up when someone tries to acces that article or category and the user no longer exists.

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RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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Set the maximum number of emails to send every time RO User runs.

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Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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A list of all the Joomla extensions supported by RO Payments

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RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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Requirements Joomla Users Export User Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Click Next: Select Source Destination is set default to Download. No...

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Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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A few years ago this started out as an idea of what might be cool to do with Joomla, instead of LDAP use SAML to allow users to login to the Joomla website within a corporate environment. The aim was to create a user-friendly interface to do the majority of these tasks to make it simple to maintain.

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notify_email Notify waiting list users by email Format text Example...

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The document lists the component and operation for each RO CSVI addons. These component and operations are needed when you create an import or export template.

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RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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This document explains on how to import Joomla articles using RO CSVI.

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email User email address Format text Example...

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RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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shipping_email User shipping email address Format text Example...

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Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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Description Email id of the user Format Text: No HTML Example user1@testsite.com

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Description Login name of the Joomla user Format Text: No HTML Example user1

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{tab=Introduction} This tutorial explains how to import and export joomla user groups into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a...

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I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Source is set default to Load from...

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Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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Description Email id of the user linked to the contact Format Text: No HTML Example user1@test.com

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Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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Requirements Joomla Users Export User Groups Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Destination is set default to...

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The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name, say for example VirtueMart Users info import Set Action to Import Set Component to VirtueMart Set Operation to Users Info Click Next: Select Source Source is set default to Load from your computer. No need...

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With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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Set to Yes if you want to delete a user account without sending a reminder email. Any user matching the criteria will be deleted and not queued.

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Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Variants Click Next: Select Source Source is set default to Load from your computer....

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Import of associations for an articles has become easy with RO CSVI Joomla content import template.

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File tab is a part of an import template and has very important settings needed for an import. The options available are Autodetect delimiters, Use file extension, Skip new items, Record name, Use file extension

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{tab=Introduction} This tutorial explains how to import and export user info details into and from VirtueMart using CSV Improved. {tab=Import} Requirements VirtueMart Import Users info Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name,...

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{tab=Introduction} This tutorial explains how to import and export joomla user access levels into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template...

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RO Payments comes with a script that makes it possible to check the status of payments automatically. With the update script these open payments, provided they have a transaction number, can be checked automatically. The command is configurable so you can decide which statuses and from which date to check the transactions.

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CSV Improved 7.8.0 - a feature release Less than a month ago we released CSV Improved 7.7.0 with some great new features. In the meantime we have added some other extra nice features we don't want to keep to ourselves so we decided to do another smaller release. Joomla Tags We apologize for those looking for Tags support in 7.7.0, we forgot to...

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RO CSVI supports cron jobs to automate the import and export tasks required to run your site. Cron jobs are ideal for importing large files and can run unattended. Using cron jobs in combination with RO CSVI you can be sure your imports and exports are run at the time you have set them to run.

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Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Source is set default to Load from...

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Description Field to remove assigned user groups for a user Usage Registered|Manager|Administrator Format Text: No HTML Example Registered|Manager|Administrator . This usage will remove the user from Registered, Manager, Administrator  user groups if assigned.

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Requirements Joomla Users Export Access levels Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Destination is set default...

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A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to VirtueMart Set Operation to Users info Click Next: Select Source Destination is set default to Download. No need for change. Click Next: Select options The default values are OK,...

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Description Set the user who created the article. Usage The Joomla user ID must be specified for the user who created the article. Format Numeric Example 42

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Description Set the user who modified the product last Usage The Joomla user ID must be specified for the user who modified the product Format Numeric Example 42

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An import template has many tabs with various fields and functionalities. Here we explain the fields of the first tab, the details tab and the functionality of each field.

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Description The path of the category Usage 1Public 2Registered 3Special Format Text: No HTML Example user/user-location

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id

Description Primary key value of Joomla users table Format Numeric Example 2

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virtuemart_user_id Primary key id value of user, it should match with Joomla user table id Format numeric...

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Description The category path specifies in which category an contact belongs. Usage 1Public 2Registered 3Special Format Text: No HTML Example user/user-location

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Description Type of the custom field Usage Add the type of custom field like user, article,categories or contact Format Text: No HTML Example user

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Description The category path specifies in which category an custom field belongs. Usage 1Public 2Registered 3Special Format Text: No HTML Example user/user-location

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CSV Improved 7.9.0 We seem to be getting more regular releases lately. Last month we released CSV Improved 7.8.0 with some great new features, this time around we have some pretty neat features again. Read on, to find out. Joomla Custom Fields In Joomla it is possible to group a set of custom fields, however it was not possible in CSV Improved to...

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Description The name or names of user groups that the shipping rule is limited to. Multiple user groups are pipe-symbol separated. Format Text: No HTML Example Registered|Editor

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Requirements Joomla Custom Fields Import Fields Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Custom fields Set Operation to Fields Click Next: Select Source Source is set default to Load...

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These options are used to import VirtueMart product images with various processing on them.

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first_name First name of the user Format...

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Support results


Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hi all! This is more a request for usage assistance - the Joomla Users import tutorial appears to be missing: https://csvimproved.com/support/tutorials/251-joomla-users I want to be able to import a list of users. If the user doesn't exist, I want to be able to add that user to Joomla. For the purpose of security, I've been creating a random, unguessable password and requiring new users to reset their passwords (because it authenticates through their email address, this is more secure than emailing them their new password). If the user does exist, I *do not* want to change that user's password or require a password reset or inconvenience them at all. Is this possible? If so, how do I go about it? Cheers, Ian

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Hello, Looking at debug log, i see that you have [b]id[/b] field in your import. You don't need that field as CSVI uses email field to find if the user already exists in database and insert a new user if not there already. You are also missing a required field usergroup_name in your import. You need to add that. Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla User import[/url] to know on the required fields.

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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1. You can create users using Joomla users import and then you can run the order import. I can not export the user. I have all orders as unregistered users. Joomla user export exported only my account.

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Joomla Version:3.5.1 CSVI Pro Version: 6.5.5 VirtueMart 3.0.14 Dear rolandd! I've got a question for You. We have ~21.000 product in vm. Would like to make a "webshop" with different discounts for different shopper groups for each users. I mean if user1 logged in, he has 15% discount for a product in category1. User2 has 45% for the same product in the same category. Users has more shopper groups for different categories ---> to earn different prices. If You know what i mean. (picture attached) The question is: Is there any way to import one product with product pricing like in the picture? (the example product created manually) Thank You forward. Tamas Kiss

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Hello, [quote]Is the same thing the Joomla Users than the virtuemart Users?[/quote]They are not the same thing, I don't have so much time left over that I build the same thing and give it two different names :) The difference is that the Joomla Users only import Joomla user data and the VirtueMart users import the VirtueMart user info and create the Joomla users. Sounds like you will need to use the VirtueMart Users so you get the users both in VirtueMart and Joomla. Have a look at the documentation [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] for how to import VirtueMart users.

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Hello Kim, Do you have [b]Wholesalers[/b] user group created from Users >> Groups page? That is the reason your users are not imported. Can you confirm you have this user group created?

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello, [quote]for users, I do not have a user with an email in a joomla table user. How do I create it?[/quote] You can create users using [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla users import[/url] and then you can run the order import. [quote]I need to export orders from virtuemart 1 to virtuemart 3.[/quote] You can export Joomla users from your VirtueMart 1 site and import to VirtueMart 3 site and then do the orders export and import.

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hello, Both author_id and reviewer_id are id of users from Joomla Users table and you need the name of the user related to both these ids?

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Hello, You cannot use custom table import for this table as it don't have a primary key field. You can use [url=https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]Joomla user import[/url] for updating the usergroup of an user.

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Hello, [quote]I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.[/quote] As per VirtueMart userinfo import existing user group will be replaced with the new one imported. If you want to assign multiple user group to a user you should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla user import[/url] operation. Multiple user group name separated by |.

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There are users with "default shopper group", there are users without "shopper group" and there are users "administrator". There are also User with "address type" different from the other filter "Building Adress".". I just want to remove the administrators. In attachment the log.

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Hello, I have a web migrated from Joomla 1.5.26 and VM 1.1.9 to Joomla 3.4.4 and VM 3.0.10. Now the new web with Joomla 3.4.4 is off-line and I work still with the old web. I'm working some months to arrange all in a new web and now I will need to import the last users registered in the old web to the new web. (A part of users are imported, but I need import the last users) I have some questions: Is the same thing the Joomla Users than the virtuemart Users? I tried to export-import the users but without succes. I don't know if I must use the template "Joomla users -> user import" or "VirtueMart -> user info import" Thanks and knd regards

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Hi Roland, Confirm it is working now :) Thanks for the address_type_name tip, that's correct. Not of a big importance but because i noted; CSVI could try to also fill the following fields when importing users (they are filled automatically when creating new users manually) Table _virtuemart_vmusers virtuemart_paymentmethod_id -> 0 virtuemart_shipmentmethod_id -> 0 Table _users -> params {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""} Rgrds, Chris

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Please let me ask you a basic thing about Joomla user import function. I made a template with the settings like an attached file 'template.jpg'. But I couldn't make 'usergroup' field in the template. I think that I misunderstood about Joomla user import. How can I make template for Joomla user import in the document here? https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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Hi Roland, in ( Export / Virtuemart / User Info) is it possible exclude in the export file the user "Super Admin" and include in the export file only the users "Registred" ?

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Hello, With VirtueMart user info import you cannot create or replace a new user group. The code only check is the user group is already in database and else throws error that user group name is not found. You should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2935-joomla-user-groups#import]Joomla User group import[/url] to import new user groups.

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Checked, I still get only one record/user, but I have 3 users. The SQL query in phpmyadmin is still working fine, is returning the 3 users. The debug and file are attached.

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Hello, [quote]Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".[/quote] The users you see have they been assigned to any shopper group? "No Shopper group assigned" will get all the users from Joomla users table but have not been assigned to any shopper group in virtuemart. Can you post the debug log?

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Hi, all users are in fact assigned to a shopper group "-default-", others may vary. There are about 13000 users. I attached log where I selected all shopper groups. ** Options ** User address type: -- Don't use -- Vendor: -- Don't use -- User modified date: -- Don't use -- Enabled: -- Don't use -- Activated: -- Don't use -- Shopper group name: selected all available Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. Can you help?

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Hello, Do you have a Joomla user group as default? To know on the available user groups, in Joomla administrator menu go to Users >> Groups page. You should be using one of the user group name from the list in your import file.

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Hi Tharuna, I created a logging procedure through htaccess and here's the output: [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:20:18 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:55 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:23:01 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42

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Hi, for users, I do not have a user with an email in a joomla table user. How do I create it? I need to export orders from virtuemart 1 to virtuemart 3.

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Just a question; Is it possible to export some user fields from Community Builder? I have many users adding data to their user profile, would be nice to export to csv. Thanks in advance, Pascal

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My "user export" template is exporting only a fraction of my actual users. In the log it looks like it ignores almost all user IDs. (Log attached) Did I overlook something in the template settings?

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Hi! 1. Where i can download skip rule plugin? I can`t find it. 2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) and now i want to skip users with specific id, or user groups in my export file. regards

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Hello, As Roland already said the error can be seen only when there is no valid user email or password in Joomla users table. Can you send a private message of your Joomla users table mysql dump? I will check it here.

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Hello, The field email is not needed in your import file, only user_email is required. The error you get is because CSVI cannot find this user in the Joomla users table. Since there isn't a user and password field it throws an error as it can't setup the Joomla user. So I wonder now, does this email address actually exist in the Joomla users list? (I understand the real email is different) [code type="markup"]SELECT `id` FROM `ljw3m_users` WHERE `email` = 'info@XXXXXX.com.ar' [/code]

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Hi tharuna. It doesn't work well. Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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Brand new to CSVI and need a little help with setting up a nightly CRON'd import of site users to the "Registered" user group. I tried my best to figure things out on my own but it was just too far over my head. To create or update a Joomla user record, I think I only need to import Name, Login Name, Password, Email, and assign them to the Registered user group (Correct?). To gauge what sort of format I might need for my import, I first tried an export of the existing field names using the current list of Registered users so I know what to target in my import. I created a new template and tried to add the fields but there were only a couple options to choose from, none of which seemed to be fields related to a user profile. I researched the support docs and found the option for Maintenance>Available Fields. This added more options but still none seem right for a user profile. In the support docs there is a tutorial for importing Joomla users (https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users) that lists the field names but these aren't listed as available fields I can add to my template and if I manually enter them into the search field, they're not found. Am I missing a step? Is the Joomla User Import option not installed by default? If no, I don't see where the separate download is in the Pro Extensions downloads area. I'm lost. Is there a step-by-step walk through tutorial on importing/exporting Joomla users anywhere or can you help me out? :(

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hey Tony, As the log specifies, the Joomla user group is also needed. Instead of adding this to your CSV file you can do the following. [b]If your users are in different kinds of groups, you cannot use this and you must set the user groupname in your CSV file[/b] In your template, add the fields email, password and usergroup_name. Set the default value of the usergroup_name field to the name of the group these users are in. The email field should be first in your file and the password second. If not, adjust the order in the template. On the File tab set the option, Use columnheaders as configuration to No to make sure CSVI uses the template fields you just added. Let me know if you have any further questions.

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Hello, [quote]all users are in fact assigned to a shopper group "-default-", others may vary.[/quote] VirtueMart shows that users are assigned to Default Shopper Group in Shoppers page but if you click on the user edit link, what do you see in Shopper group field? [quote]There are about 13000 users. I attached log where I selected all shopper groups. [/quote] The query in debug log says that your users are not assigned to any shopper group. Can you check that? [quote]Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. [/quote] Yes because only these 9 users should have been assigned to default shopper group.

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Changing the fields to state and country instead of state_name and country_name in import file has worked, thank you very much. [quote] [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.[/quote] The custom field I'm referring to is in Virtuemart user fields, not Joomla's. Is there a way to import this field, please? [attachment]captura.jpg[/attachment]

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Thanks Roland :) To clarify my suggestion 100%, the revolutionary thing would be for the user to define the filtering fields and the corresponding values, so that you don't have to hardcode them. In this way, user could filter his own custom fields. For example we have another case: We are running an affiliate program and we have added a tickbox in VM user fields. So any user can tick it when registering or ,for existing users, when they visit account maintenance. We need to have a way to monitor these users, i.e. the ones that have applied for becoming affiliates, so we are running a cron job every couple of days to check the list. It would be great to have the option to filter the (custom field) affiliate_program = 1 As this is not possible, we have to export all users every time, it's not very efficient. So this is the concept :) Rgrds, Chris

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Hello, [quote]These fields have been found but are not supported by CSVI: state_name country_name[/quote] Try changing the fields to state and country instead of state_name and country_name in your import file and run the import. [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hi Just a quick question. If I use CSVI to import new users, will the activation and "Welcome" email with information for the user be sent? Thanks in advance Tony

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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Hello Ian, [quote]the Joomla Users import tutorial appears to be missing[/quote]The layout of the category was wrong. I have corrected this and now all shows as expected in the [url=https://csvimproved.com/support/tutorials/251-joomla-users]Joomla users tutorials[/url]. [quote]Is this a bug? Am I doing something wrong?[/quote]This is indeed a bug. The loading of a user would always return true so we figured the user already existed. I have this corrected in the attached patch file. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and see if this now works for you as expected?

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hello, I can't export the shoppers and all sort of users from web in Joomla 1.5.26 and VM 1.1.9 I order to export them to the new web with joomla3 &VM3.. I try but the csv file is empty. I have created a new template from the table "user info export" and I selected all fields availables, then I export that. But it shows me only the name of fields, not the data of fields. Curiously I have in Joomla3&VM3 the name, username and e-mail of all contacts. But not the billing address, the shipment address and the ID user. I supose the data of users I have are thanks a Joomla migration or another exports that I did. But after Joomla migration, I used only with csvI the category detaills export, category export and products exports. Nothing about users... How I can export the information of shoppers and users that now is empty? I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway but I don't know if can be a problem about that. Maybe have only the users imformation from Joomla but not from Virtuemart. I can't send you a debug information because the csv file that I import is empty and I not try to export it. Excuse one more time my English and thanks for your help. Kind regards

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Hello, sure! Ok so this are the settings in the live shop: https://gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: https://gyazo.com/a242126d02990a3a048331cf8ffbe282. Menuordering field ist available. I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: https://gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on... I didn't find how to import the users as "VM users"

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Hello Petr, [quote]if I try to import an order, it will end up with an error: Cannot process order. There is no user ID and there is also no valid order found[/quote] Do you have order_number field in your import file? For user, do you have the user with email in Joomla Users table? Post us the sample of your import file to check. The reason you must be seeing the same error with our sample file is that missing virtuemart_order_number and user email in your database tables.

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Dear Support, We want to import Joomla user. In addition, we have custom fields like Gender, City, State etc. So, Is it possible to import Joomla users & custom fields data in one shot ?

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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Hello, I suppose it :-) But in a CSVI from Joomla 1.5.26 I have only a template named "CSVI User info export" and I'm not sure if that is from Joomla users or from VM users. Excuse me. Now I see that it is from VM users. But I have a problem. I can't find a flie named "usergroup_name" in CSVI from J1.5 & VM 1.9.9. The "usergroup_name" is a required file and I don't know how do the export without this field. (I find only this field "Shopper_group_name".) Thanks and Kind regards

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I am using Joomla 3.3.6 and VM 3.0.4, I need to import about 200 users and set both their Joomla User Group and their VM Shopper Group. I thought this would be fairly straightforward, but I can't even get to first base. I have exported users and I can see the layout of the exported CSV file, but I don't understand how to map my csv file to an import template, and how to add the User Group and Shopper Group data--could you please explain how to set up the import template to accomplish this?

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, If you are doing a Joomla user export, instead of selecting the usegroups you don't want to export, you can select which groups you want to include. That way you can also filter the users.

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, The error says that you are missing a required field usergroup_name field in your import file. You need to add it to your import file so the error is gone. Also your csv file has id field which is not needed and can be removed. CSVI will identify users using email and usergroup_name field. If id field is found in the import file CSV will only do an update to user records and no new users will be added. This is because id is primary key field of a database table and it says that user is already present in the database records.

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Hello Laura, Users are updated based on their emailaddress. If the emailaddress exists, the user is updated, if the emailaddress does not exist the user is added unless you have set the option [b]Skip new items[/b] to Yes. To update user groups you would need 2 fields minimal: [ul] [li]email[/li] [li]usergroup_name or usergroup_path[/li] [/ul] You would use the usegroup_path if you have a nested structure for your user groups like: Location A/Dayworkers Location B/Dayworkers If you would only specify Dayworkers, CSVI would not know which group you meant.

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Hello, You have virtuemart_user_id field in your import file, this is the primary key field of the table and having this field will do only update of records. You need to remove this from your import file to insert new records. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] document to know the required fields for an user import.

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Hello Chris, Just wanted to chime in that I was able to reproduce your issue before the patch and after the patch the import of the user worked as expected. After you load the patch again, check if the file updated is located at plugins/csviaddon/users/com_users/model/import/user.php. Line 105 of this file should say [code type="markup"]if ($this->userTable->get('id', 0) > 0 && !$this->template->get('overwrite_existing_data'))[/code] Let me know what you find.

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Hello, You can import VirtueMart user custom field in the same VirtueMart user info import. Just add your field DNI as a column like you have other fields to your import file for users and run the import. Make sure that you run [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update available fields[/url] before running your import.

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Hello Emmanuel, [quote]At first I thought I need to use the process menu but it needs templates I don't have.[/quote]You need to create the template yourself since CSVI has no clue what file you are import or what you want to do :) [quote] I don't have any user import menu . [/quote]It is on the process page where you select Import -> Joomla users -> User import. [quote]In fact I need just some help to figure how this program works.[/quote]The principle is as follows: You [url=http://www.csvimproved.com/csvi-documentation/tutorials/787-managing-templates]create a template[/url] in which you specify what you want CSVI to do. In your case Joomla Users import. The template contains further settings to tweak your import. The most important of all is the fields, you need to map the fields of your import file to the fields in CSVI. To import Joomla users, you can follow the [url=http://www.csvimproved.com/csvi-documentation/tutorials/csvi-5/962-manage-joomla-users]Manage Joomla users[/url] tutorial. Once the template is setup, you can load your file and run the import. Let me know if you have any further questions.

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Hello, Something i noticed with your import file is that you are having id fields which is not recommended to be used as they are database primary key field of the database table and you are also missing required fields for the user info import. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users document[/url] to know on the required fields for the import.

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Hello, Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] to know how to import VirtueMart user info and creating an import file. You need to [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1074&catid=22&Itemid=252]create a CSVI import template[/url] by selecting component as VirtueMart and Operation as User info. That should do. If you have any problem send us the import debug log and sample import file to check. To know how to get the debug log, check [b]Where to get the debug information?[/b] on top of this page.

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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Hello, You do have a usergroup_name field in the import file you have posted but there is no value set for the users. You need to set a value for user group name in your import file so you don't see the error.

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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Hello : I have tried your component for only 3 fields and 2300 records - user name, login name and email so I can create users for each. My excel file has 3 columns exactly the same way as listed. After using the import component it simply states 2300 records and no debug log file available. No users were added. After enabling the log file debugging it says repeatedly "COM_CSVI_NO_NEW_USER_PASSWORD_EMAIL" What am I doing wrong ?? Thanks!!

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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Hello, Yes, you can import Joomla users and custom fields together. Have a look at[url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import] Joomla Users import document[/url] under Further reading section.

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It seems I cannot export all users at once. I tried and to get all users I perhaps have to make two exports, one all shopper groups and one no shopper groups. Is there a way to export all users at once? To answer your question, I get an export of users, but I cannot get all users in one export. Is there a way to remove all the filters and export all users in one step?

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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I saw that with CSVI I can Import Group and users, but I need to import Viewing Access Levels too. My sites will have 60/70 different Access Levels. Is possible import the access levels? Are only 2 fileds, Name and user Group. Regards Erik

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Hello Nico, Yes, you can update the address of the user using [url=https://csvimproved.com/support/tutorials/240-hikashop/3304-hikashop-customer#import]HikaShop Customer[/url] import and by having required fields in your import file. The required fields in this case are user_email, password and usergroup_name. CSVI finds the user using these fields and does the insert or update. Since you are saying the users already exist, you can do an export of these fields and add your address details to the user and use the same file for doing the import. Let me know if that helps.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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I am trying to export all the users. I am getting users on export. I am not getting all users though as seems to filter out a long list of IDs.

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Hi Roland, Attached the logs (export and import) I'm added a user group but not using this. (screen) This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login. Hope this helps a bit. Thanks, Pas

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Hi, when I export my joomla users the usergroup_name field is filled with every usergroup separated by "|". This is exactly what i want, I get something like this: Registered|Shopper|Prijs_Inc|Alcohol|VerzendAanHuis|MVO Kado But, when i export my hikashop customers i only see one (the first) usergroup name in the field usergroup_name. In this case only "Registered" The reason I need this, is that I want to be able to import/create my hikashop/joomla users at once and want to place a user in all the usergroups I need. So, if the separator "|" would work for the hikashop customer as well (as it does for the joomla user) this would be great. CSVI Pro Version: 6.3.0 Joomla! version: 3.4.5 PHP version: 5.5.23

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Hello, Are you trying to export all users or a subset of users? The log shows you are trying to export users where the block is set to 0. CSVI also exports only the users that have no shoppergroup assigned. That seems to be a lot of them. You could also select the shoppergroups to change this behavior.

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Hello Maria, [quote]There aren't new customers, it were just the number of mistakes, I hadn't seen the log. I have seen now not supported fields and one mistake for all, COM_CSVI_NO_USERGROUP_NAME_FOUND.[/quote] First thing i see in your import file is the field virtuemart_user_id, your new site has a user with virtuemart_user_id as 47? Since this field is set, CSVI will only do update of user. I would recommend you to remove this field from your import file, use email field instead. CSVI will create or update user with email field. COM_CSVI_NO_USERGROUP_NAME_FOUND means there is no user group set for the user. Your import file has empty usergroup_name field. This is a required field for doing [url=https://www.csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]VirtueMart user import[/url]. For not supported fields, try [url=https://www.csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Updating your available fields[/url] so you will get all the missing fields.

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Hello, The reason you have no users exported is because your VirtueMart users are not assigned to any usergroup. If you set the usergroup filter to [b]No usergroups[/b] the export will contain your users.

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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Hello, I am having an issue with exporting user info from virtuemart using CSVI Pro Version: 7.9.0 Joomla! version: 3.8.5 It seems no matter which filters I set the query still uses WHERE #__users.id NOT IN and a long list of user IDs. Trying to remove all filters or by selecting all the shopper groups or below user address, dont use vendor, dont use enabled, dont use activated, dont use shoppper group, all groups and no assigned groups I also checked one of the filtered user IDs in Joomla and VM. Can you help please? I'm stuck. I cant figure out why is filtering so many user IDs.

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Hi Roland, Doing some tests with VM3 user import; more specifically: Using CSVI 5.20 to export users from J2.5/VM2.5 and CSVI 6 to import to J3/VM3. In general, the process is smooth, no probs, only noticed issues with 2 fields: 1. Country is not being imported in VM3 (tried country_name,virtuemart_country_id, country_2_code) 2. Is there any way to export passwords from J2.5/VM2.5 and import to J3/VM3? (Because CSVI only exports the encrypted passwords). Or we need to reset them for all users? Thanks in advance! Chris

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Hi, I would like to use your component to export a csv with users from my site. Currently I have extra fields on the user profile created with easyprofile (which extends joomla users). but they dont appear under 'field name' in csvi to be able to add them to the export, im not sure if custom is what I need? Also I have a mailing list with custom fields created in acymailing, would it at all be possible to combine data from both components and export? Your help would be much appreciated!

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Hello, I had followed your instructions https://csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users Everything is fine but I can not find the field "perms" under CSVI - Available fields --- Virtuemart - User Info What do I need to do? Best regards Joomla 3.5.1 VM 3.0.17 CSVI Pro 6.5.5

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Hello, I need import users from a web with Joomla 2.5.28, VM 2.6.12 and CSVI 4.5.4 to new web with Joomla 3.5.1, VM 3.0.6 and CSVI Pro 6.5.5. When I analize the CSV file to import it is Ok. When I previsualize the CSV file in a import proces I see it ok. But when I try to do the import the result is: Failure. Debug message: COM_CSVI_NO_USERGROUP_FOUND. In a CSV file exist a field with the named: "usergroup_name" but not "usergroup". I try again after renamed "usergroup_name" to "usergroup" in a CSV filed but no runs. I don't know how I can addition this file because the origen is a Virtuemart users and this field not exist in this table. The field usergroup belongs to Joomla user groups. I don't know how combine files from Joomla User Groups and Virtuemart Users in a same template. The structure of CSV flie is that: ^address_1^~^address_type^~^address_type_name^~^city^~^customer_number^~^email^~^first_name^~^last_name^~^middle_name^~^name^~^params^~^password^~^perms^~^phone_1^~^shopper_group_name^~^usergroup_name^~^username^~^zip^ Excuse my English.

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I notice that the first user in my list is being added with the display name "userinfoimport", I tried deleting all the imported users and re-importing them in a different order, and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong?

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Hello Roland, Tried to import the attached user info; noted that the registerDate is always 0000-00-00 00:00:00 though after import. Noted also that params field in _users table is blank instead of {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""}, although from the log file it seems that CSVI tries to fill them in Would appreciate your feedback. Rgrds, Chris

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Ok, I still have a problem. I've got a csv file with 3 users in. My database contains 2 of those users, so it should leave those two alone and add the extra user but it isn't. I've turned on logging to see what's going on and I can see this (for the new user - email address has been changed for data protection reasons): [code type="markup"] 2018-02-02 16:51:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com' 2018-02-02 16:51:01 2 [DEBUG] Load a row 2018-02-02 16:51:01 2 [DEBUG] Item example@example.com exists, not updating because overwrite existing data is disabled [/code] If I run that SQL query (SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com') directly in PHPMyAdmin, it returns no rows - the data isn't in the database. Is this a bug? Am I doing something wrong? The two users that are already in the database are returning similar rows in the log too, but that's to be expected.

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Hello William, Have a look at [b]Further reading[/b] section in [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla Users Import[/url] document to know on how to import Joomla custom fields in CSVI Pro.

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hello! First of all the main informations of used components: CSVI Pro 5.16 Joomla! 3.3.0 PHP-Version 5.3.28 We created a template to import users, manual starting of the template works fine. Now we have to implement a cronjob to import the users daily - there's the problem : If we start the cronjob we get an email with the following content: [b]Warning: require_once(/usr/www/users/cdsff/libraries/joomla/environment/request.php): failed to open stream: No such file or directory in /usr/www/users/cdsff/administrator/components/com_csvi/helpers/cron.php on line 37[/b] So we took a look at the folder "environment" and there's no file named "request.php" ! In all our Joomla!-installations of version 3.3.0 there's no request.php - in J!-version 2.5 however it's there. We copied the request.php of a 2.5-version in the folder "environment" and we got the following error message: [b] window.location = 'http://www.example.com/' You failed the spam check. Please try again![/b] ?! Do you have any ideas ? Best regards Nat

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I am using Hikashop and CSVi 6.0pro rc1 user-create-date = 1433237626 How do I get a normal date format like dd-mm-yyyy? Is it possible to export only the new users of last week? If it is not possible, what is the impact on the server when the customer runs every day the export (10.000 records)

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I've been using csv improved for years, and mainly to import/export joomla users and virtuemart customers / orders / products. Now, I've switched to Hikashop. I've just downloaded the latest csvi pro and tried to configure my export templates. Now, joomla users is no problem and exports my excisting users. The hika shop customers won't export data, only an empty csv file with al the column name and "No data has been found for the selections made" But, there's no "selections made", it should export all my excisting customers. The webshop is still in test-fase and I have about 5 test customers. I can't figure out why Joomla user export is working and Hikashop customer export not. Is there a tutorial? regards Suzanne Joomla 3.4.5 CSVI Pro 6.3.0 PHP 5.5.23

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Hello, The export did indeed not take into account a user who might have been assigned to multiple groups. The attached patch file fixes this. After you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] the HikaShop customer export should give you all the groups separated by the |-symbol. Please note that the HS customer import does not yet support the multiple groups. This is something I will work on. If you must get users into multiple groups, you can use the Joomla users import.

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Hello, [quote]We made sure the import list did not have the handful of users already in system, but they were affected by the import.[/quote]If they are not in the import file, they won't be touched but without the debug log and import file, it's just an estimated guess. [quote]Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all.[/quote]That is odd, the document I linked is the official guide of resetting a password via the database. As for the password issue, did you use the password_crypt field? That is needed for already encrypted passwords. The password field is for plain text passwords. The password field is required otherwise a user can't login :) Perhaps do a new import run with just 1 user? This way it is easier to understand what is going on.

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Hi! i want to export users but i want to skip some users by user_id, or user_group. How to do that? is this possible? regards

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Rick, Change the command to this: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --template_id=1 --file="/home/user/domains/isite.nl/public_html/b2b/file.csv"[/code] Does that work for you?

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Hello, This is usually because of the shopper groups a user is assigned to. Please check the Options tab of the export template and make sure the selection for Shopper groups is correct. That should be the reason why you only see 3 users. If it still won't export, please attach your debug log and we can take a look.

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Hello, Can you try to do an export not related to VirtueMart like [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#export]Joomla Users export[/url] with only 2 fields email and name? Check and tell us if you still get only one record on export.

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Hello, I have added a new custom field on hikashop. I have created a new import template of this field in the CSVI including the username and the new field. When I try to import its display this error: "New users must have an email address and a password field on import." but the user exist. Could you help me? Regards.

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Hi tharuna, Actually I think i have come across another slight issue. In the export there are quite a few addresses of users missing. When I look up the user within Virtuemart, it does show that they have an address stored in the database but it doesn't appear in the export. Would you happen to have an idea what this might be occurring?

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Good day I got to import 865 Joomla users.. The system say import completed But I don’t see the users in the back-end Thank you

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Hello, You are missing the required fields needed for import and so users were not added. Check the [url=https://csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]import Joomla users[/url] document to know on the required fields. If you still have issues, post the debug log of the import. To know on how to get the debug log check the section [b]Where to get the debug information?[/b] in the blue box on top of this page.

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Hello, Can we go through one issue at a time? This way we solve all issues without any confusion. [quote]menueordering field was still available in the import file,[/quote] I dont see menuordering field in your import file you have attached. [quote]I have added the file and log, also from the user import (I wanted to have all VM user fields!).[/quote] The Joomla-Users.csv file you have attached has no data in it. It just says "No data has been found for the selections made". Make sure that you export the users from your live site without any filters set for your user export template. [quote]User import doesn't generate a logfile... please see: gyazo.com/8e5cea031495e65b10415b8873a4fd01 [/quote] Please check [b]Where to get the debug information?[/b] section on top of this page to know on how to get the debug log.

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hi I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use? With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?

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HI Roland, great Akeeba Users import all working well now - once I have all users imported what is the easiest way to add them to subscription levels?

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Hi! Joomla 3.8 Virtuemart 3.2.4 CSVI Pro 7.2.3 I got no data when i export users even when i have users. Any idea? Thanks in advance

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Hello, It is impossible for me to say what is right or what is wrong as I don't have the dataset. Can you post the debug log of where you have selected the shopper groups? There are a number of options. First the option [b]No assigned shopper groups[/b] will export users that are not assigned to any shopper group. Then there is the [b]All shopper groups[/b] which exports all users that are linked to a shopper group and finally there is the list of available shopper groups any of those selected will export users from this shopper group. These 11 users must be in a shopper group. The other users, how many are those?, is there anything special about them?

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Hello Alex, As per your debug log, 177 users assigned to a shopper group have been exported and the users not exported have no shoppergroup assigned. To export all these users at once, in your export template on Options tab in Shopper group name filter select All Shopper groups and No assigned shoppergroups, save the template and run the export.

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Hello, Each filter will generate a list of IDs, just the condition changes from NOT IN to IN. Which users are you trying to export? Are you not getting any users out on export?

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Good day I have done Virtuemart users import and that is working 100% - thankyou I am trying to do Joomla users import - this one not completing the task. Joomla users to import 800 I did change the setting under limits for 50 per send I get this - please view screenshot - [attachment]acsvi.gif[/attachment] Thank you for your time

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Hello, I had a look at this again, it is just the display in the shoppers list page that user has been assigned to default group but there is no actual shopper group assigned as per database. Creating a empty shopper group is not possible. I will add an option to the filter to get users who are not assigned any shopper group and send you the patch for the same.

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Hello, One of my customers has a website with more than 93000 registered users and we use CSVI Pro 6 for exporting this users. I get the following error message when I try to export the whole list users The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process. However if I try to export a subset of the users, like the users registered in the last year, I can create the file. Is there anyway to increase the last server response timeout? It seems the server needs more time to create the file. Thanks :)

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Hello, [quote]sure! Ok so this are the settings in the live shop: gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: gyazo.com/a242126d02990a3a048331cf8ffbe282 . Menuordering field ist available.[/quote] menuordering field is supported only for import and not in export. If you don't see this field in import [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] and check. [quote]I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on...[/quote] Please check the [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] document. You are missing the address data fields in your import file and so these fields are not there in your VirtueMart.

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Hello Maurice, [quote]So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users[/quote] In [url=https://csvimproved.com/downloads/csvi-pro]CSVI Downloads[/url] page there is a older version of CSVI which is 5.21.2, you can download and install this version in your Joomla 2.5 site to export the users. Install the latest CSVI 7.3.0 version in Joomla 3.8 site to import the users. [quote]Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website.[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] documentation which explains on both export and import. The looks of CSVI in 5.21.2 version is a bit different but the procedure is the same, you need to create a CSVI export template for Joomla users in your Joomla 2.5 site and add the required fields. Create an import template in Joomla 3.8 site and use the exported file in new site for import. Hope it is clear.

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Thank you for the quick reply. The odd thing was We had a handful of users already activated on site, 2 super users. We made sure the import list did not have the handful of users already in system, but they were affected by the import. Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all. I had to restore working backup database to get back in. I wonder if I can leave the password field out and import just username and name id and registered?

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Hi, when I try to import "user info" of virtuemart, both for a new user that for an existing user, I get an error because there is no the field "user group". Incorrect COM_CSVI_AREA_Com_VirtuemartModelImportUserinfo Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I cannot find the field "user group" to be included. How can I do ? Thank you.

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Hi, as I described it in the topic - http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32324 Given the application of the new version Improved CSV to import, I add new thread. I want to move all the orders and customers from the old database (Joomla 2.5.27 - V 2.0.26d - CSV Improved Pro 5.21.2) to the new (J 3.4.1 - V 3.0.9) CSV Improved Pro 6.0RC1. I know that for contracts necessary to export / import these fields: J! Users - http://www.csvimproved.com/en/support/216-import/joomla-users/962-import-joomla-users VM Users - www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users VM Orders - www.csvimproved.com/en/support/import/203-virtuemart/943-import-virtuemart-2-orders VM Orders Item - www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items I think that users well I was able to export and import. Export / Import I have done for VM users info and Joomla Users. [b]The problem is with orders.[/b] When I export the available fields: [b]payment_name[/b] i [b]shipment_name[/b] When importing these fields are already not available, it would be very handy. Now not all orders to be import, but I would like to turn to solve problems, starting with the addition of fields: payment_name, shipment_name. Please help.

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Hello, You have set filters for checking if the users are Enabled and Activated in your VirtueMart users Export template and on Options tab. Can you remove those filters and see if your export gets data?

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Hi, I have users in HikaShop already available. Now I would like to import a list of addresses and connect them to the users. I've tried some different ways but the don't want to be imported, mostly because the exist already. Now I know that the users already are there, but all I want to do is add addresses to them. Would this even be possible? Thanks, Nico

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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Hello, Your debug log shows there is no processing happened on user details and so your are not seeing any users after import. Can you also post your template XML file to check?. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

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Hello, It looks like your user table has all these three records already so CSVI is skipping the update of these users. Can you go to your phpMyAdmin, select your database and look for table #__users(#_ will be your table prefix). Do you see these email ids in there? or send me a private message of your database access details and your admin access details. I will take a look.

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Hi Roland, I have CSVI 6.1.2 with Joomla 3.4.3 and VM 3.0.9 I get an error on exporting user info: [quote]Column 'email' in field list is ambiguous SQL=SELECT `zxvf_virtuemart_userinfos`.`first_name`, `zxvf_virtuemart_userinfos`.`middle_name`, `zxvf_virtuemart_userinfos`.`last_name`, `email` FROM `zxvf_virtuemart_userinfos` LEFT JOIN `zxvf_virtuemart_vmusers` ON `zxvf_virtuemart_vmusers`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vmuser_shoppergroups` ON `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vendors` ON `zxvf_virtuemart_vendors`.`virtuemart_vendor_id` = `zxvf_virtuemart_vmusers`.`virtuemart_vendor_id` LEFT JOIN `zxvf_virtuemart_shoppergroups` ON `zxvf_virtuemart_shoppergroups`.`virtuemart_shoppergroup_id` = `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_shoppergroup_id` LEFT JOIN `zxvf_users` ON `zxvf_users`.`id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` GROUP BY `email`[/quote] My template setting: Action = Export Component = Virtuemart Operation = Users Info I tried Component = Joomla Users but that also results in errors. Any ideas on how to fix this? Thnx!

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Hello, I am using CSVI Pro 7.0.2 on Joomla 3.6.5 and Virtuemart 3.0.18 When importing Virtuemart user info the preview looks okay, result page look okay, but the users are not imported. The server error log doesn't show any relevant error. I attach hereby the CSV file, the template and the log file. Thanks in advance for your help. [attachment]com_csvi.log.22.zip[/attachment] [attachment]last.csv[/attachment] [attachment]csvi_templates_20170202.xml[/attachment]

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Hi, there is a problem. In every new users the field "shopper_group_name" is blank and not "COM_VIRTUEMART_SHOPPERGROUP_DEFAULT" like the older users. In this case the patch is wrong. Is It possibile use the filter to choose the shoppergroup to exclude ? Can you help me ?

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The problem is not the fields, the problem is your delimiters. As the screenshot shows CSVI gets the fields [quote]"name"[/quote] instead of [quote]name[/quote], notice the double quotes around the name, that should not be there. VirtueMart user import is explained in [url=http://www.csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users]this tutorial[/url]. I am aware you just want to import Joomla users, so you will need these fields:[ul][li]email[/li][li]password[/li][li]name[/li][li]usergroup_name[/li][li]username[/li][/ul] The main problem seems to lie with your import file markup. I will need the information as requested at the top of the page to help you with that.

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Hello, I found an issue with your import file, the usergroup_name for multiple group should be separated with | like Manager|Super Users but in your import file it is Manager*Super Users. You need to correct this and try the import again.

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Hello, You are not seeing users because your VirtueMart users are not assigned to any shoppergroups. In your export template on Options tab for Shopper group name filter set it as No assigned shoppergroups and save the template. Run the export and check.

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Hello, There is nothing wrong i could see with your debug log. Can you do a [url=https://csvimproved.com/support/questions-and-answers/1101-custom-tables-export]custom table export[/url] of #__virtuemart_userinfos table by adding all the columns of this table and send me the export file? We can check for the users address from the export file. Also tell me the user for which you are not seeing the address details.

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Hello, [quote]It is asking to enter domain name, is that the domain name of the website? [/quote] Yes, domain name of the website which you need to enter in CSVI Dashboard page >> Options >> Site tab>> Domain name field. [quote]It is there a video tutorial that shows how to set up CSV from scratch?[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] document.

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Hello Terry_K, The errors you are seeing is not because of CSVI but that the user you are using to access the database may not be having privilege to lock the tables. In your PhpMyAdmin, click on user accounts tab and check the privileges given to the database user you use in your Joomla website. To know the user, go to your Joomla root directory and check the configuration.php file with line public $user = 'XXX';

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Hello Kim, [quote]Seems your right about the addresses (my apologies), it's phone numbers and passwords that aren't loading. This is for both Default Shopper Group and Wholesale.[/quote] Passwords are added for all users you are just not seeing them. That is not an issue because by default password fields don't show the value in the fields. [quote]On the file Members list 1.csv (a few examples) anthony.cowie@gmail.com: Imported Address but not Phone (file contains only 1 ph. number) antony@rsq.com.au: Imported Address but not Phone (file contains only 1 ph. number) ajm@audaxlegal.com: Imported Address but not Phone (file contains 2 ph. numbers) On the file Members list 3.csv (attached) dalli@iprimus.com.au: Imported Address but not Country, State or Phone (file contains only 1 ph. number) This could just be a one off though. [/quote] I found a strange issue on your site. I wanted to check if user details were added in your site database so i created a CSVI custom table export template on your server and exported all the users details saved. To my surprise i see that each user has been duplicated several times in the database and the first record of these users don't have phone numbers added. This first record is the one selected by default and shown in VirtueMart Shoppers page. That explains why you don't see phone numbers for these users. I need to find out why you have so many duplicates in your database. Can you send me a private message of your database access details? I will clean the table and run the import again to see how these duplicates happens.

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No need to re-install CSVI. The privileges set to 777 is really bad, you open the site to the whole world. They should be 755, it should then be an issue of how the server is setup in terms of user privileges. The files belong to a different user than your webserver uses. That is something only your host can fix. As for the prices issue, please post the last debug log and file you used, so I can compare them.

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Hello Toni, Glad to know that you solved your issue. Having an indexes field to a table is user dependent and so it is not included in CSVI. CSVI cannot take responsibility of managing users database as having too many indexes will slow down the insert/update/delete operations and increases size of the database though it makes reading a record faster. Also these indexes should be added only if needed. Unwanted indexes will cause harm to the system.

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Hello Wicko, [quote]I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to.[/quote] This extension is not something which we support but still i see that the id value is missing in the query and so you are seeing this error. You need to find out why the id is missing in there. [quote]I need to make these users activated. How can I activate them?[/quote] If you are looking for activating users in Joomla users table, you can create a import file with email, usergroup_name, activation and block fields where you set the user email and group name to be activated as these are the required fields and in block field value to 0, activation field should be empty. After doing the import if you still have issue, post the debug log and we will have a look at it.

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Hello, Are your users set to any shopper group? That would be the reason why you are not seeing all the users in your export file. To export users without any assigned shopper group in your export template settings on options tab you can set the filter Shopper group name to No assigned shoppergroups and do the export. Try it and let me know how it goes. If you still have issues, you can post the debug log of the export.

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Hi, i have 900 user but csvi pro export only 400 user...why?

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Hello, Is your users assigned to any shopper groups? You can check it from VirtueMart >> Shoppers page. The listings page will show that users are assigned to Default Shopper Group but when you click on the Username, do you see shopper group in Shopper Group field?

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Hello, You cannot remove all the filters because the users in VirtueMart are assigned to a shopper group and so [b]All shopper groups[/b] is set as default for the filter to export the VirtueMart users. But you should be able to export all the users when shopper group filter is set with All shopper groups and No assigned shopper groups. You can get that functionality by [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]applying the attached patch file[/url]. In your shopper group name filter set both All shopper groups and No assigned shopper groups and run the export. Let me know if that gets all the users for you. [attachment]patch_vm_userinfo_2018_10_30.zip[/attachment]

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello Kim, Also i wanted to tell you that address and phone numbers of few users are not there in your import file. I am talking about Members list 1.csv file which you sent us earlier. I hope you are not talking about those users.

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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SOLVED. The cron user had only manager rights, changed it to super user. Now I am connected.

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Hello Kim, I picked few random users from your import file, checked address details at VirtueMart shoppers page and see the address details added. Can you give emails of few users for whom address and phone numbers are not added? That will help me to track the issue.

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Hello, The correct name of the field is usergroup_name, the error will be shown if the imported name in CSV file doesnt match with user group name in Joomla user table. Make sure that you have the user group created before importing it.

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This is what I get when I try to import users! (attached img) Could somebody offer a generic example of CSV file and settings to be used? I want to generate temporary/prealocated names+usernames+password+e-mail addresses for a site where users cannot regiser from frontend.

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Hi We have two tables users / jsn_users. We would like to join those two tables, and export some fields from users, and other fields from jsn_users. Is this possible whit CSVI Pro (v5.17), and if yes, how can we do this? Thanks a lot for any advice. Bernhard

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Hi, I'm trying to export all users. The block option is working correctly. In the Template options I set Shopper group name to "All shopper groups" - so is this a bug? When I manually set the shopper group to the available groups, the result remains the same. Only 11 users exportet...

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There is a whitelist of user groups in jHackguard. The error is gone after I've add the Super user group in that list.

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Hello David, Thank you for posting your solution. Hope it helps other users.

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hi. here is the log file and exported file.. im missing users address details:

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yes the user is super user... i user csvi months now and i start building my site to joomla 3 and vm 3 to a test directory and on the tests i done for everything i get this error... how can see what is going on?

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Hello, Debug log shows 20 users have been imported. What if you set to import to 10 users at a time? In your import template on Limit tab set Lines per import to be 10, save the template and run the import. Check if import finishes. Click on Advanced button to see the limit tab.

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Hi there! I'm relatively new to CSV Improved. We've just released a new site for our client. In the [i]old[/i] Joomla 2.5 site they have a lot of users in the 'Registered' group. Now they would like to migrate those users to the new 3.8 site. I already have a valid CSV Improved license for Joomla 3 :) . So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website. Hope to hear from you soon. Best regards, Maurice

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The orders and related information like users are all kept. Only product related information is removed.

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Hello, I took another look at your test site and it looks like you have missed to load the patch file in there after CSVI update. I loaded the patch file and ran the import. Now the import works as expected and says Missing password field. You need to set the password field as that is a required field for creating a user. Since you have set Overwriting existing data to No, existing users won't be updated. Can you try the import on your test site and let me know?

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Thanks for your reply. My client has 4 different prices for their customers. (Wholesale) I added the discounted prices through the Tax & calculation rules. I see now that when I do the export with my account under a specific group, it will give me those discounted prices in the CSV file. But that would mean I have to make 4 different accounts who all have a different shoppergroup and then set up a Cronjob with the user credentials from the different users? There is no better way for this using just one account?

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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Hi, I'm trying to import Virtuemart users from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. No users are being imported and I'm getting this error COM_CSVI_NO_USERGROUP_NAME_FOUND I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]com_csvi.log.2.zip[/attachment] [attachment]exportar_usuarios5.csv[/attachment] Template configuration Autodetect limiters: no field delimiter: ; Text enclosure: " I'm Mac: no Use file for configuration: Yes Skip first line: no Record name: empty Operations Action: Import Component: Virtuemart Operation: Users info Thanks in advance

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Thanks tharuna, now the import of a new user in joomla and virtuemart works fine but i've another problem. I'm tryng to update the same user, for example, to change to address. I'm importing the same csv with only different address, it seems works without errors, but it do not update the database of virtuemart. How is the best way to update user fileds for an existing user ? Im running csvi 6.4.3 on joomla 3.4.5 and vm 3.0.12 with csvi pro and virtuemart plugin

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Single user can join multiple groups. I want to set up the multiple groups outside joomla, by using text editor or excel. So I want to export user information with multiple group information, and edit them, and then import them into joomla again. Is it possible, if I use Joomla user import(and Export)?

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello Mike, [quote]I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please.[/quote] If you are looking for importing a VirtueMart user, you can link a user to specific shopper group using shopper_group_name field.

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Is it possible to UPDATE content with an import file? 1. if I provided an import file with 3 fields and one of the fields included the unique username, which was also a field in the article (unique), could I use it to update other fields in the table? For example: Import File: First Name Last Name Phone Number User Name In the ARTICLEs I have fields: First Name, Last Name, Phone Number, user Name Could I UPDATE these records on the import? 2. If my import file included: User Group User Name Could I 'import' into the user table, but only UPDATE the data and adjust the 'group' that the person is assigned to? thanks, Laura

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Hi I am trying to upgrade to version 7.5 from 7.4.1 I am getting the following error Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84 Please advise as to a possible solution. My other sites have updated with no problem Thanks Joomla version 3.8.3

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Hi Tharuna, No, the email ID for the new user isn't in the table at all. I've just double checked this now by looking through all the records, but previously I ran the query from the log directly on the table: SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' and for completeness: SELECT * FROM `jos3a_users` WHERE `email` = 'new.user@email.com' but that email address is definitely not in there. I also tried: select * from jos3a_users where name like '%@%' (because the users I'm adding all have their email address as the username), but the new one isn't there and the two existing ones are. (as before, I've amended the email address, but there's definitely no user record in that table. Should I be looking elsewhere?) Is there any harm in me re-importing that patch file, or is there some way I can check that it loaded correctly?

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Hello, Roland, I'm using CSVI since several years and now I keep with CSVI Pro 6.5.7 in my new webshop on Joomla 3.5.1 and Virtuemart 3.0.16. I'm trying now to import users from my ancient web with Virtuemart 2.6.18, I exported with CSVI 5.15 the Users Info Export, all fields, and made a new template with CSVI Pro 6.5.7 to import them. The import process was successful, log said the number of records but I can not see the import users at Virtuemart, they don't appear. I have the information but I can see it, what can I do? Thank you for your help in advance. María.

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Hi, I've create a new shopper group "administrator" and I've assigned it to the user Super Admin. The export include even this user. What do you mean with "regular shopper group" ?

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Hello Tony, Two things i noticed from your debug log. You are trying to export users with enabled status filter set to Yes on options tab in your export template but CSVI is exporting users who are with blocked status. That is an issue and is fixed with the attached patch file. Once you load the patch file, enabled filter should work as it should. Kindly note that the patch file has been created based on latest CSVI version 7.8.0. I see that you are running CSVI 7.6.2 version, either update to latest version or remove enabled filter in your export template so the filter is not applied on export. The other thing i noticed is that the users in your VirtueMart are not assigned to any shopper group. In your export template on Options tab set Shopper group name filter to No assigned shopper groups, save the template and run the export. Check if you can see the users after that? [attachment]patch_vm_user_2018_09_17.zip[/attachment]

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Hi, this is a very urgent issue as we have a load of users with passwords using the wrong encryption. If I create a csv containing just email and password, it will not import in debug it shows: 2014-04-25 12:30:35 1 [QUERY] SELECT id FROM `o4on9_users` WHERE `email`='jbennett@kieranryan.ie' 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Process line 2 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Finding user ID and in log it shows 2 Incorrect Failure No Joomla user group name found how do I fix this I have to reset 400 passwords thanks Tony

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Hi Tharuna, The 20 users imported is surely because it was the nth attempt after CSVI had imported nearly 1000 of 1700 users. I've now set the limit to 100 and it worked flawlessly :) Thank you very much, I didn't know about this option.. I now have to resolve the htaccess issue, but tht's not your problem ;) Thanks again and have a very nice day! Chris

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I am not sure how to describe My question clear... sorry I try my best. I have a table named "paper" with field "user_id", which refers to Joomla core table "users". In the meantime, I have another table named "reviewer" with field "reviewer_id". My purpose is to output field "name" in table "users". I have joined users->id with reviewer->reviewer_id, and it works. But when I added another join rule, out file is blank. * Version of the extension you are using: * CSVI version (Latest is not a version number): CSVI Pro 7.9.0 * A copy of the template you are using. http://paper.eyesome.tw/tmp/com_csvi/csvi_templates_paper.eyesome.tw_20181212.xml * Collected debug information

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Hello, Can you post the screenshot on the issue you see with users import? The debug log looks good to me.

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Hello, I recently bought CSVI and I tried to import joomla users with it. It works perfectly. But, I can't set a CRON tasks to make the import automatic. I tried to run the command on OVH plesk : usr/bin/php /var/www/vhosts/lavisnature.fr/groupeperret.fr/administrator/components/com_csvi/helper/cron.php --key="3UJkGP8HbF" --template_id="1" Any idea ? Thanks

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Hello, In your Joomla administrator, Go to Users >> Groups, what do you see in there? Can you post the screenshot of it?

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Hi, I think I need some help to start. I've just bought the last version (5.13) of CSVI pro to import users from a CSV File. I cant do anything. I don't have any user import menu . At first I thought I need to use the process menu but it needs templates I don't have. I try to find any help in the documentation but there is none for joomla 3.0 and none to halp me with my import problem. In fact I need just some help to figure how this program works. Thanks for your help. Emmanuel

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Added the block field to mt csv and imported again. No errors on import but still got this error. Save failed with the following error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Bob Broadwell' , `email` = 'bbroadwell@essendant.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = My users are not activated. Normally I would just add a user and the jnew would get automatically added. Wicko

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Hello, [quote]My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2)[/quote] Since you are saying you need to export VirtueMart products and prices and users you need to install plg_csviaddon_virtuemart_csvi_7.2.0 addon. [quote]First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty[/quote] To export VirtueMart users you should be using [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#export]VirtueMart users info[/url] export template and not Joomla users export template. For this you need CSVI VirtueMart addon installed as suggested. [quote]I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article'[/quote] That is because you are not on Joomla 3.7 version. Once you update to Joomla 3.7 version, error will be gone. [quote]Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time[/quote] Yes, please update your Joomla to latest version and follow the suggestions given.

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Hello Yoji, You can import multiple usergroup names for a user by combining them with the |-character. So you get a value like group1|group2|group3 for the usergroup_name field. That is using the Joomla user import.

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Hello, You have set export template to filter by vendor and shopper group name to All assigned shopper groups. May be all your users are not assigned with a shopper group and also have no vendor set to them. I removed the vendor filter and set the Shopper group filter to export both users who have a shoppergroup assigned and have no shoppergroup assigned. Your export gets 413 records, can you check now?

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Hello Romana, Glad to know that your issue is solved. As of virtuemart_shoppergroup_id, we don't want users to play with any of _id fields as they are the primary key fields of database tables. These id fields are handled internally in CSVI code, for example virtuemart_shoppergroup_id is retrieved by using shopper_group_name provided by user. [quote]As a side note: While editing the fist entry of this thread to mark it solved, I got an error 503 while submitting. The error page shows the version of Apache, SSL and some other modules. I think, showing versions is not really wanted/secure…[/quote] Thank you so much. We will look into it.

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Hello Tharuna, made some more tests and all works fine! Thank you! By the way I found another issue. Orders of guest shoppers are stored in the _virtuemart_orders table with user-id=0. When trying to import the order state of a finalized order it comes a note "Cannot process user, no user ID found" - because the id is 0. 76 0 F F How can I solve this? Kind regards, Teresa

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Hello, The display name is what is stored in Joomla user table and not from VirtueMart user table. In your import file i see that you have two different names for [b]name[/b] field. Joomla stores only one record for a user and so the last used name has been stored which is Pedro HH . You need to make name field same for both shipping and billing address records and run the import.

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Hello, the user exist. Please, see attached. Regards,

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Roland, Trying to find out how it works. putting only --help behind the cron.php gives me the help overview but when I try to setup the job the job: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --addon=VirtueMart --operation=Product --template_id=1 --file=/home/user/domains/isite.nl/public_html/b2b/file.csv[/code] I get the following result in my email: [code type="markup"]/bin/sh: ^: command not found No template has been specified [/code] Where did I do something wrong?

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Hello Tony, No, email will not be sent on user import.

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Hi tharuna you are very kind. The problem were the two fileds "address_type" and "address_type_name". I've put this fields in the csv both in case of new user than in case of existing user and now it works well. See you soon for another problem.

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Hi tharuna, I have seen that virtuemart knows the user as "user group default" even if the field shopper_group_name is blank. Another solution may be to use, for the filter, the field usergroup_name and not the field shopper_group_name. Try to find the best solution. Bye and thanks.

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Hey Rick, So I setup a test server to see if I can reproduce what you are seeing but no such "luck". This I get for an import [quote]Processing started... Template Joomla Users Import has finished[/quote] and this for an export [quote]Processing started... Template Joomla Users[/quote] Perhaps you can contact your hosting provider to see what the line [quote]/bin/sh: ^: command not found[/quote] means. It might be that something in the cron job is not supported.

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see attachment user info the attachment before was the order info.

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RE: error in the log .[i]..Found field but this field is not supported. Ignoring this field.[/i] ok this is resolved I appear to have had a mysql user issue related to my backup / cpanel phpmyadmin - my user was not effectively deleting the table csvi_availablefields. Once I changed to another phpmyadmin user the table was deleted. I reinstalled 6.42 and virtuemart addon - upadedfields and reset and its working again. thx PHP version 5.5.30 Joomla! version 3.4.5 CSVI PRO 6.4.2 VirtueMart 3.0.12

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Hello Anthony, [quote]Very frustrating not finding answers.[/quote]Feel free to ask question. [quote]I had previously figured out how to import users. Only took me all day![/quote]There is a tutorial for that [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url]. I will send you the handbook but keep in mind it was written 4 years ago ;) A majority of the logic still applies, so it might help. As for the order import I am writing a new article since it changed a little in CSVI 6 and it should make the process easier. Your CSV file has 53 fields, that is a bit much. Check page 118 and further for the order import. Will send it right after this message. Let me know how it goes.

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How to setup user permissions correctly to let some user handle CSVI pro import and exports? I was creating a user with limited permissions to most of the other parts to Joomla to make it easier to navigate for those accessing mostly only Virtuemart and this CSVI Pro. I have set up allowed for all fields for both, but when I access with that user CSVI Pro, and select template and then press Open, nothing happens. It does not give error or anything, it just loads the page again (like loading the template, but shows nothing new in page). I guess I need to set up allowed poermissions for some other parts of Joomla, but can you tell which parts?

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HI Roland is it possible to set up a custom export profile to combine fields from two tables - eg Joomla Users and Hikashop Address to create a CSV of Customers?

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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Prices are back. :) The based on user-login doesn't work yet though.

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Hello, To get values of a column from a table by joining two columns in same table to one column of another is only possible using table alias. Currently CSVI custom table export does not support table aliases. if you know how to use PhpMyAdmin, you can run the below query in PhpMyAdmin and export the values to csv from there. I have assumed the table name having author_id and reviewer_id as #__reviewers, you need to use the name as per your database. In the meantime we will see what we can do with table alias with CSVI custom table export. [code type="markup"] SELECT users.name AS name1, users1.name AS name2 FROM #__reviewers reviewers LEFT JOIN #__users users ON users.id = reviewers.author_id LEFT JOIN #__users users1 ON users1.id = reviewers.reviewer_id[/code]

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Hello, [quote]1. Where i can download skip rule plugin? I can`t find it.[/quote] If you are using CSVI version 7.0 or above, you don't need to download Skip rule plugin as it is part of CSVI package. You can find the installed plugin from Extensions >> Manage and search for CSVI in the filter search box and also select the type as plugin in the filters. [quote]2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) [/quote] For this case of export Skip rule plugin is the option.

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Thank you, I think only with column headers and values aligned left or center would be fine for most users but if you add a CSS file, even better. Regards

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Yes I have removed all filters (See attachment) But no user exported

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Hello, [quote]What I am referring to is a management policy of each extension can increase the CSVI value on a global level for any e-commerce project! I only say that if I were you I'd take advantage of any indication received from your customers and forum users to expand mutual knowledge, of course, only those extensions that can increase the added value of CSVI! And expand to include and not exclude and limit![/quote] Yes, we would like to listen to our customers feedback and expand CSVI support accordingly but only if the number of users asking for the same feature are more. Unfortunately you are the only user asking for spiral download plugin support at this point. If we get more request on this plugin we will add it to our development todo list. [quote]Of course this is just my thought, based on my knowledge of marketing and tecnolgie online 25 years in business! I hope to have given due respect and consideration I have repeatedly confirmed to you and CSVI.[/quote] Thank you so much for sharing your thoughts.

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I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to. I need to make these users activated. How can I activate them? Wicko

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Hi Roland Hope you are well In the middle of migrating a site from Joomla 2.5.28, VM 2.0.22c, csvi 5.17 to Joomla 3.4.1, VM 3.0.9, csvi 5.21.1 Have brought across all Joomla users using csvi user export and import which was great, but having difficulties bringing over order history and orders. The order export and order import templates have been successfully created on csvi, and on order import i get a success result (debug log attached), but when i check the virtuemart orders screen it is empty as is the virtuemart_orders database table. Could you lend any advice why this import is showing as successful but not updating database table? Kind regards Tim

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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Nothing about this. I have noticed that only 1 or 0 records also with joomla content, users. I have disabled almost of my extesion but nothing change. It's very very strange!

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I tried to add template fields, but there is no usergroup_name in the field list. I tried to add the field by New button and Quick Add button, both. I tried to create template of user group instead of user, but there is no usergroup_name and I couldn't add the field. Have I failed to install DSVI?

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Hello Leo, I do not need any user details, structure of your #__hikashop user table should be good enough to know on the custom fields you have and with that I can run an import for update to the table and see what happens. Is it possible to send me only the structure of the table?

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Hello, [quote]I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use?[/quote] Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import product prices[/url] document which explains the fields needed for importing prices. [quote]With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?[/quote] You need to have two different rows with different shopper_group_name and product_price. This is explained in the example section of the above linked document.

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Hello, [quote]Is there a way to know that an order is the first order of that customer?[/quote] No, there is no direct way to do this but you can set a filter in your template settings for Order customer name and export order only for one user, that way you can track the first order of the user.

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Goodmorning, Just bought your export extention and run into two things. I make 2 templates 1 for Virtuemart users and 1 for Virtuemart products. 1) Virtuemart users: in admin i have 1298 customers but in export only 177. I can not see what i am doing wrong (see attachments) 2) Products: i have a multilanguage site, but i dont see the title, descriptions for the different languages... Thanks Regards Alex [attachment]aantal_klanten.jpg[/attachment] [attachment]aantal_klanten_gexp.jpg[/attachment] [attachment]settings1.jpg[/attachment] [attachment]settings2.jpg[/attachment]

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Yes, Roland, I use the user (not orded) filed address_type set to "Billing Address".

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Hello, When exporting categories too 1 When exporting users - 2... Another oddity: "Destination - Download" but the download does not happen, the file is saved the folder Temp other options work correctly

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Hello, I have the following problem. I was exporting the Joomla menu succefully, I added some information to the same csv file and tried to import. Here is the following message: Status error: 200 Status message: OK {"error":true,"process":false,"url":"administrator\/index.php?option=com_csvi&view=imports","message":"Table '#__extensions' was not locked with LOCK TABLES"} Fatal error: Uncaught JDatabaseExceptionExecuting: Table '#__users' was not locked with LOCK TABLES in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php:650 Stack trace: #0 C:\xampp\htdocs\railkar\libraries\joomla\database\driver.php(1455): JDatabaseDriverMysqli->execute() #1 C:\xampp\htdocs\railkar\libraries\src\Table\User.php(86): JDatabaseDriver->loadAssoc() #2 C:\xampp\htdocs\railkar\libraries\src\User\User.php(883): Joomla\CMS\Table\User->load('610') #3 C:\xampp\htdocs\railkar\libraries\src\User\User.php(943): Joomla\CMS\User\User->load('610') #4 [internal function]: Joomla\CMS\User\User->__wakeup() #5 C:\xampp\htdocs\railkar\libraries\vendor\joomla\registry\src\Registry.php(85): unserialize('O:8:"stdClass":...') #6 C:\xampp\htdocs\railkar\libraries\src\Session\Session.php(386): Joomla\Registry\Registry->__clone() #7 C:\xampp\htdocs\railkar\libraries\joomla\session\handler\native.php(189): Joomla\CMS\Session\Session->getData() #8 [internal function]: JSessionHandlerNative->save() #9 {main} thrown in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php on line 650 Warning: Unknown: Failed to write session data using user defined save handler. (session.save_path: C:\xampp\tmp) in Unknown on line 0 I'm probably doing something wrong because I'm a beginner, but I can not find it yet!! Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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Thank you, it seems to work, but now I can't access the tutorial to manage joomla users. The link you sent me is not working anymore. Is there a new link ? Thank you, Emmanuel

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Thank you for the quick support. I've another query. Does the extension generates passwords automatically ? It looks like I'll have to add password in the CSV. Also, I can see that Joomla doesn't send registration email after user creation. I want to send registration email to user. FYI, I've enabled send email configuration.

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Hello, [quote]menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under.[/quote] You have the menuordering field in your template fields but it is missing in your import file. Your debug log shows only the below fields are imported [code type="markup"]Use field value for field type [DEBUG] Use field value for field path [DEBUG] Use field value for field menutype [DEBUG] Use field value for field title [DEBUG] Use field value for field alias [DEBUG] Use field value for field component [DEBUG] Use field value for field link [DEBUG] Use default value for field menu-meta_description [DEBUG] Use default value for field menu-meta_keywords[/code] [quote]I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile.[/quote] May i know issue you are having with Users? The debug log shows the user has been processed in VirtueMart too. [quote]One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.[/quote] Please email all your details to Roland at contact@csvimproved.com and he will get in touch with you on these imports.

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OK, I figured out how to import users. A couple of questions: I can IMPORT the Joomla usergroup_name, but when I EXPORT the same field, it gives me an error: " Error: 1054 Unknown column 'usergroup_name' in 'field list' SQL=SELECT `usergroup_name`" FROM `k2t_usergroups` LEFT JOIN `k2t_user_usergroup_map` ON `k2t_user_usergroup_map`.`group_id` = `k2t_usergroups`.`id` WHERE `user_id` = 206 Why can I import this field but not export it? Second question: My user list has 2-letter State abbreviations, I can export the State field this way (as state_2_code) but it seems I need to use the full state names to import the State data, is there any way around this? Seems crazy to me to have to build a state code translation table to massage my data before importing it.

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I reproduced the above error in order to get you a log. It is hereby attached. Nothing in the Firefox web console though Part of the users are imported, but not all. [attachment]com_csvi.log.8.zip[/attachment].

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My bad, I had setting to export "shopper fields" and not "user info". Works great thanks!

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Hello, This code is included in the 6.2.0 release, so you can use a user/pass in the URL.

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Hello Matteo, The problem is that you are not using all the required fields for running a User info import. You need to add the address_type and address_type_name fields to your CSV file. The address_type is usually BT unless the user has multiple addresses and the address_type_name has a default value of -default-. Do check this to be sure by running an export first.

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Allright, I understand. It's because the categories don't have the same ID as in the live shop. I will fix it manually. So last thing is the import of the users. I will get back on this tomorrow. Thx!

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Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello kim, [quote]The Product Info Import template, which I've made, uses the CSVIpro fields. Does not load the Guest Shopper Group price. Everything else does. This template was working fine, now it doesn't[/quote] Can you also attach the debug log of this import to check? [quote]The Shoppers Info import template, which I've also made, uses the CSVIpro fields (also see Shopper Import Test.csv attatched). This is the first time I've used it. Does not load passwords, phone numbers or any address info. Also will not load any info for a Wholesaler (only loads Default Shopper Group) This list has roughy 2500 entries but will only load about 250. (not the first 250 either).[/quote] Are you sure that CSVI imports only Default shopper group and not Wholesaler? Because there is an error in the debug log which says "Shopper group name Default Shopper Group not found" and shows user has been imported but not linked to any shopper group. With Wholesale shopper group, user has been imported and linked to shopper group too.

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If the field have data, not update. In this case, "asesor" and "asesor_interno". Please, hide the user data. Regards, Leo.

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Hello, [quote]Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84[/quote] Can you open the file /administrator/components/com_csvi/helper/database.php at the location and tell us what you see on line number 84? Can you paste it here? [quote]Please advise as to a possible solution. My other sites have updated with no problem[/quote] What different was done in this site update to get to this error?

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ok great... yes i user the delivery_date to import tracking code for my records... ok this thread is solved

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Hello, Correct the email field is in the users table, that should be the only table. The query linsk the vm user_infos table to the users table to get some extra information for those people who need that. Indeed, no one else has the issue nor I can reproduce it. Since you were able to fix it, all is good. The last thing I want to share with you is, in case you didn't, you can make the customization [url=https://www.csvimproved.com/support/questions-and-answers/858-override-import-export-routines]in an override[/url]. This way on an update, it won't get lost.

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Hello, [quote]I can't send you a debug information because the csv file that I import is empty [/quote]No use importing an empty file, however you do an export on the 1.5 site, so you will have a debug log of your export. That we need to check since your export file is empty. [quote]I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway[/quote]They are one and the same. The basic info is in Joomla, the rest is in VirtueMart. They are linked by Joomla ID but you are supposed to use the email address as this must be unique for each user.

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Hi I have asked the question of the host but, after checking other jobs, I see that v5 outputs our sitemap correctly on our live site. That's WITH a key and also user & password. I tried the new one with the addition of --user --passwd but it still threw out the key. Can I use the v5 cron.php in the v7 setup? Best Eddie

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Hello, I looked into this and dont understand the way how a new user is assigned to a empty shopper group. Virtuemart assigns default group automatically when a user is created. If you go to Virtuemart Shopper group page, there is a default group which says "New shoppers will be assigned to this group" and it does as it says. This is something you need to check in your site.

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Hello, [quote]I copied/pasted the URL to a new browser tab, and gradually increased the last numeric parameter and refreshed. In that manner, I was able to update the virtuemart fields![/quote] Atleast you found a way to update your available fields. You can also try the cron for maintenance task and see if that works. [quote]Perhaps you could consider the following: 1) Add a small timeout interval between each AJAX call, to potentially avoid any server protection kicking in (if that was the problem) 2) Add a per-component Fields update function, so I could just choose to update com_virtuemart [/quote] You are the first user with an issue with available fields. If we see more users coming with same issue we will consider to implement your suggestions.

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Hello Teresa, That is a special case I actually didn't think about. I will have to take a look what needs to be done for these users, they are going to need some special treatment. Are you running 7.2.0 now?

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Hello, Joomla doesn't store any addresses, phones or cities. Have you coupled Joomla with any other extension like VirtueMart or Hikashop? Basic user data can be imported with the Joomla User import. If you don't see this option you can follow the steps in the [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Missing fields in CSVI[/url].

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Hi, i have punchased CSVI Pro today. I would like yo import joomla users with their addresses, phones and Cities. I dont find this options in the combo box so can you help me? Thank you!

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Hello, menueordering field was still available in the import file, I have added the file and log, also from the user import (I wanted to have all VM user fields!). User import doesn't generate a logfile... please see: https://gyazo.com/8e5cea031495e65b10415b8873a4fd01 I have also discovered an issue in the VM category import... The maincategories don't have any products in it and were getting "switched"... Live shop: "Protein/Eiweiß" https://gyazo.com/77529f6e3ca5662be00c24cd12254b9f# new one "Protein" & Eiweiß" as an own category https://gyazo.com/9a464e56ddf16049c6b847d7a11caeae https://gyazo.com/aff402dd9ee5b36606260f7b7c86f3ec This happend also by "Triblus/Maca" and others... Is the error caused by the "/"character? I could rename the categories in the live shop if needed.

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Good idea but there is still a little problem. If i put in template only "No assigned shoppergroups" or only "ClientiDefault" it works well. If I put both "No assigned shoppergroups" and "ClientiDefault" I find only users with "No assigned shoppergroups".

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HI, By changing the Enable logging to Yes I think it worked. Not sure if all the users were exported. I downloaded the debug log and I did zip it to see if you can check it for me Many thanks

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Hello Alex, Yes you can use catid instead of category_path. We don't encourage users using id fields in imports and so it is not mentioned in the document but you can still use catid field for your content import.

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Thank you for your answer, When i try this, we have this preview: [attachment]problem.PNG[/attachment] And, after the import, we have this: [attachment]problem2.PNG[/attachment] But, we haven´t got the users: [attachment]problem3.PNG[/attachment]

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If could help, I noticed that CSVI not take right user and group in tmp forlder when write the temp file.

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Hi Tharuna, Unfortunately it did not work because it was complaining about a duplicate entry (Duplicate entry 'x.xxxxx@xxxxxxx.com' for key 'user_email'). This user already exists as HikaShop user and is only missing an address. I use these fields in the import now : address_city address_company address_country address_default address_fax address_firstname address_lastname address_post_code address_published address_street address_street2 address_telephone address_telephone2 address_title block country_2_code country_3_code country_name email address_id address_user_id password_crypt

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thanks - that had me scratching my head for a while. Now the field mapper is locked after updating CSVi. Is there a way to unlock this? I deleted all the super users, but it`s still under the same situation. thanks again

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Hello, I am trying to set up CSV to export users in Joomla. It is asking to enter domain name, is that the domain name of the website? It is there a video tutorial that shows how to set up CSV from scratch? Thanks

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Hi Rolandd, Your custom code to allow user and pass in url in 6.12 version can be used in 6.20 versión? Thanks!

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Hello, Can you please start a new thread for the user import issue? Thanks. This is becoming a dump all thread :pinch:

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Hi all, I'm working with comprofiler (including CBSubs) and need to import a bulk update to existing users. Does anyone having experience with that? I've already created a templatetype for it, but have no clue if it would work either. Kind regards, Stefan

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Hello, I upgraded to CSVI PRO 7.0.2 to try to solve a non working FTP users import and since then my FTP orders export crashes with following error message : [attachment]export_error.jpg[/attachment] can I revert to version 6.6.2 and how ?

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Hello, I can't export my virtuemart order and vm users I have this message in my generated csv : No data has been found for the selections made I use CSVI 7.6.2 and vm 3.2.14 Can you help me? Thanks

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Hello, Since you said that it is a language string you need to user JText to get the translated value like JText::_('COM_VIRTUEMART_APA_P_NETTO').

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Hi, I'm currently having some issues with exporting from the Virtuemart Users Info area. No matter what template fields I use or settings that I change it exports a blank csv. Please find the details below: Version of the extension you are using: VirtueMart 3.2.14 CSVI version (Latest is not a version number): CSVI Pro 7.6.2 A copy of the template you are using: Please find attached [attachment]csvi_templates_20180711.xml[/attachment] Collected debug information: Please find attached [attachment]com_csvi.log.25.zip[/attachment] I have been able to successfully complete a Joomla users export but not sure why this one isn't working. Thanks for your help

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Hello, That field is not available because it is not stored by VirtueMart. You can export the username or the virtuemart_user_id (this is the Joomla user ID).

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Here is my sample file again. I've realised that it doesn't contain any user IDs which is not good! [attachment]test.csv[/attachment]

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Hello, You can send a private message by clicking on the balloon below the user profile on the left, just below the karma points.

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello Kim, [quote]Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported.[/quote] I tried importing your file on my local server and could see all users imported. Can you send me a private message of your site administrator login details? I will take a look at your site. [quote]I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site.[/quote] Did you try batch import as explained in [url=https://csvimproved.com/support/questions-and-answers/903-manage-timeouts]Manage timeout[/url] document? I sent link to this document in my previous post. Didn't that work for you?

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Hi, if you want I can create an account as super user for you, maybe it can make it easier. Best regards Francesco

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Thanks Roland As a side note, I think it will be better if the projects for CSVI5 and CSVI6 are separate in transifex. Im translating version 6 which I believe is the inmediate future and the most interesting for us and users considering the end of life of j 2.5 series. Currently the percentaje completed is taking in to account version 5 files which may lead to confusion for some users thinking is not completed. I prefer translating extensions and rules for version 6 than 5. Anyway is not something urgent or super important but I just think would be better to separate projects so people can actually see that files are translated and exact progress. Regards

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Hello Terry_K, You can also check the database user from Joomla administrator >> Global configuration page >> Server tab and in Database Username field.

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Hello Davide, You are the first user asking for support for this plugin. If we get more request we will consider to include this plugin in future.

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Hi there We upgraded from CSVI 5.2.1 to CSVI 6.4.3. We created a new template and everything is working except the jform command from the cronjob to have a certain range of date in the export file. We have changed the cronjob accordingly to your website. [u]Old cronjob (which worked for years):[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 [u]New cron job:[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" --key="winter" --template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 The new cron job generate the file but with all orders from the whole database. It looks as the jform command is not working anymore with CSVI 6. Can you give us a hint?

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i m tryinf from csvi i have ine cell virtuemart_oder_id and a cell with the delivery date and i m trying to import to update all delivery dates to each order but when i import a get a failure message Cannot process user, no user ID found i use the order import temp... and on my import temp i have only virtuemart_order_id and delivery date i cand understand the error... im doind sth wrong?

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Hi, Rolandd I don't find the log in this version. In the last post I sent you a image where it said "No debug log found" I dont know why the system not inform the log. Where can I find? I send the user and pass for you can enter and see [hide]http://rigiflex.com.ar/a7/administrator user: admin Pass: 2020solar##[/hide] Can you see what happen that the system not show the log? Thanks

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I have using add new user group with backend, and I hope that the imported usergroup can be added not replacing old data, any suggestion? eq. before: usergroup:A,B,C user:A group:A import data: user:A group:B After: user:A group:A and B I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.

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i'm having issues setting up a cron. i'm setting up in Centos Web Panel as the root user and using the following command: 0 * * * * /usr/local/bin/php /home/tbf/public_html/administrator/components/com_csvi/helper/cron.php username="Admin" passwd="Admin" template_id="6" my template is set to import csv from URL. does this make a difference? i can see the cron fire in the process monitor but then nothing imports

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Hello, This is not possible at the moment but we can think of adding shopper group filter as virtuemart assigns users to shopper group. You dont assigned "Super Admin" to any regular shopper group so it is excluded in your export file. Will this solve your problem?

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Thanks Rolandd, you saved my life! It worked like a charm! I'm going to attach the final CSV final in roder to other users can view it as reference. Maybe you can change the topic to "generic child variant import sample CSV" Thanks Rolandd

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Hello, menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under. I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile. One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.

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Hi Roland, We tried to import the user info and we got the following error. I attached a printscreen. Kind Regards, Ernst van der Heijden

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Hello, I assume you were not logged in as the webserver user, so you can't really compare uploading manually with downloading them as the webserver user. I don't know in what other way I can ask to show me how the image files are stored that are downloaded during import as you keep giving me unrelated info. Let me try the following question: Do you see any images on your server that were downloaded during import?

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Hello Teresa, Thank you for your suggestion. The reason why these options are there is because some users can't run cron jobs on their servers and want to trigger the import from the front-end via a URL. As per your suggestion I will update the help text.

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Hello Teresa, Attached is a patch file that allows to update orders for guest users using CSVI 7.2.0. Can you give it a try and let me know if it works for you as well? I have used the example XML you posted as an example to test with.

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@gjeoip4tts# [quote]Though it would be nice to have the text and value in different columns on the export and not use "#" as a separator.[/quote] We have it on our todo list for a future release. So we are definitely aware of this as more users have requested different separators.

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Here are a few screen shots where I see the error. First here is the new user added in the joomla user field. ahess@essendant.com [img]http://awesomescreenshot.com/08b5ukpd5e[/img] You can see they are not active. If I open the user then try to resave then I see the error here. [img]http://awesomescreenshot.com/07f5ukpw7c[/img] Also if I try to press activated I get the same error. [img]http://awesomescreenshot.com/08b5ukqe0a[/img] I can see that now the activated icon is ticked but I have to do this 1 by 1 as if I try to select all with this state and then set activated in the top then I get this error and now are activated. I have also posted this error on the Joobi ticket area as they produce jNews. regards Wicko

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Hello, I installed CSVI Pro to export the list of joomla users and all customers of a virtuemart store. However, when I launch the export I only have 3 clients saved in CSV when I have more than 200. How should I do it ? Regards

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Hello Mike, That was more my doing :) The option would only be available for Customers but I do agree it makes sense to always show this. So now it shows for registered users and you should be able to see it. Kind regards / Met vriendelijke groet, Roland Dalmulder

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Hello, Your debug log shows you have set few Group by fields based on user info fields. Can you remove them and try the export?

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Hi Roland I am moving servers and the cron jobs require a new setting and I cannot seem to get it to work, perhaps you can help I'm on CSVI Pro Version:5.21.2 Joomla 3.4.4 PHP version 5.3.29 The cron job is starting but I am getting: Processing started: 1st October 2015, 12:00 pm Template name: ADD Atlas International You are not authorised to view this resource. Processing finished: 1st October 2015, 12:00 pm Process ran for 1 seconds User has been logged out The cron job is /usr/bin/php /home/propertiesforsal/public_html/administrator/components/com_csvi/helpers/cron.php username="myusername" passwd="mypassword" template_id="77" I have checked the username and password are correct (i am not using the ones given above obviously) and the user has superuser access...any ideas please Thanks Mark

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Hi, I'm using CSVi 5.18. I have issued a template to import users. The CSV file contains usernames that begins with "zero" (example 0208836). How to force the import as text ? because CSVi imports the usernames as numbers deleting the initial "0"... Thanks in advance. Regards. Andrea

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Hello, [quote]I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1 I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export. I also chose Virtuemart as component to export from and user info for operation in Template details.[/quote] Make sure that you have no filters set on Options tab in your template settings. If there is no filters set then, Can you send the debug log of your export? To know how to get debug log, check the section "Where to get the debug information?" on top of this page. [quote]Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.[/quote] Billing address and Shipping address fields are not available for user info export but they will be for Orders export as these are related to orders and not to users.

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Hello, Don't use numbers but use the actual name of the user group :) Multiple groups are |-symbol separated. P.s. still working on the order filters for the export, almost there.

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No( I'm almost ready to make user for you and let you see it( It seems to me, that there's something small i forgot to do, but i can't understand, what(

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Hello, category is published by default in code and so it is published even when the template fields are not read. Product published is based on user import file and template fields.

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Ok, I know now that 0 is not the same as 0 :whistle: Can you see if this works for you? I can see that it loads the user for me. Thanks.

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Hey, I feared it. Maybe you cam find the Error. I‘m not a programmier, only user. So my expertise ist Not realy high Think you [attachment]jvjslib.docx[/attachment]

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Hey! I have been doing some dev work on a project and have not had time to revisit this. I have everything working to my basic needs, but wanted to recap. Can you address: PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? When my ERP system imports orders it pulls the incorrect state/province info. It will pull the hikashop reference to that. I can give you an example if needed, or if you can tell me what file to look in to make it point to the correct field/table that would be great!

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Hi Tharuna Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported. I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site. Hope this helps cheers kim

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Hello Mike, If you are looking for grouping by each user then you can try group by order_user_id and If you are getting duplicates of orders then you can try group by order_id.

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User @ptrouw is correct, if you want to control the ordering you can use the file_ordering field. If no ordering is specified, CSVI sets the ordering based on the order the images are specified.

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Hello, I missed to say something in my previous post, CSVI doesnt support importing orders into HikaShop but it does support HikaShop order export. Just noticed the title of your post saying importing orders into HikaShop from VirtueMart. May i know what you are trying to do? [quote]I've realised that it doesn't contain any user IDs which is not good![/quote] You need to tell us what you are trying to do, on which extension and on which operations you are not seeing user id fields?

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I have just installed CSVI 6 on local setup. In template there is no option for virtuemart product export. only showing for joomla user and joomla categories etc.. 3 options only.

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yes I mean front end of the firefox As a user i see different link but I think it takes the alias from the menu, so I have to change it there Thanks

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Hello Roland, sorry for the delayed response and thanks for the patch! I tried it, preview is OK, however it comes an error regardless of guest order or registered users: An error has occured during the import. Below the information received from the server. Status error: 0 Status message: error Kind regards, Teresa

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hi, good for mentioning that, because that's what I actually needed. But meanwhile I can handle this through 2 imports (one for de joomla user and one for the hikashop customer). Suzanne

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Hello, Before you send me the MySQL dump of your VirtueMart tables, I have added some log details to the attached patch file to check the output of your query. This will tell us the values of user details read from your database. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and run the export? Please post the debug log of this export so i can check on these user details. [attachment]patch_vm_order_2018_06_13.zip[/attachment]

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Hello, The query in debug log shows that you are exporting the users with a shopper group id filter of 2. This don't seem to be the id for "All shopper groups" filter. Also, what do you see in your export file when you set the shopper group name filter to "No assigned shopper group"?

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Hey Manuel, I have taken a closer look at this and I see the following. When a customer places an order there is only the billing address in the order user table. Checking the order in VirtueMart shows that VirtueMart fills the shipping address with the exact same details of the billing address. Once you save the order from the backend, VirtueMart stores the shipping address as well. What happens now is that your order user table suddenly has 2 entries, both billing and shipping, which you don't have when the user orders with only a billing address. This is why you can export only shipping addresses after you save them in the backend. [quote]As you know there is a difference between full name for billing and full name for shipping.[/quote]Are you using the shipping_full_name for export? This will give you the full name from the shipping addres or if it doesn't exist you get the full name of the billing address.

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Всю ночь разглядывал содержание инета, случайно к своему удивлению заметил поучительный сайт. Это он: https://gorod.dp.ua/user/user.php?userid=334628 . Для нас вышеуказанный вебсайт произвел незабываемое впечатление. Пока!

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Hello, Checking into the issue the problem seems to be with template and in options tab, the filters Enabled is set to Yes and Activation is set to Yes, this was pulling all users with blocked status. If you think you don’t want to use those filters, Please try setting them to “Don’t use” and export again. Thank you.

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Hello, The issue is quite elusive because this happens only from time to time. The product export is probably one of the most used exports in CSVI, if it were an easy problem, many people would have export issues. So we need to find out, why on your system only 1 product is exported. As you said, the products are there, the query we run is good because you can see the result in PhpMyAdmin. Can you run another type of export (user export) for example and see if only 1 user is exported in that case?

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Hello, [quote]I want to move all the orders and customers from the old database[/quote]Consider it a migration, it is not an easy task ;) [quote]I do not know what it's like for clients.[/quote]See the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] tutorial. You will also need to check the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items]Import VirtueMart 2 order items[/url] tutorial for moving over the order items. The issue with CSVI 5 is that you cannot use the order_id for import to keep the same order ID, if you want to keep the same order ID I advise you to use CSVI 6, as this has the option to allow the order_id field.

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I Get - No debug log available The import does import all the string custom fields but No image custom fields. I can give you super user access to my website if you want!

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Hello, [quote] There is no better way for this using just one account?[/quote]Unfortunately not, VirtueMart has no option to send the shoppergroup as filter when requesting the prices. VirtueMart takes the shoppergroup of the current user.

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Hello, [quote]1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart)[/quote] Yes, you're right there is no parent child relation examples explained in the document. All the examples are one product based. I will update the document. [quote]2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. [/quote] For CSVI to know the relation during import it is a must that parent-child relation is in the import file. [quote]If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one[/quote] Below is the example content from your import files and putting them together. You can try your import with this content and check. [code]product_sku;custom_title;custom_value;custom_param;product_name;product_in_stock;product_price;custom_param_cs_cz;product_parent_sku;custom_override ALP1;Velikost rámu~Modelový rok;customfieldsforall~customfieldsforall;S#M~2017;Alpina ECO M20 black-lime, 2017;;;S#M~2017;; ALP170002;Velikost rámu;customfieldsforall;S;Alpina ECO M20 black-lime, 2017;;;S;ALP1;Y~Y ALP170003;Velikost rámu;customfieldsforall;M;Alpina ECO M20 black-lime, 2017;;;M;ALP1;Y~Y[/code] [quote]Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.[/quote] The override value saved in the db is the parent product ID value. Product import with custom fields is not based only on customfieldforall.php file but there are other files related to it.

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Hello, [quote]Why do I see the details then?[/quote]There is a difference between seeing the data on the ICEcat website and actually downloading the data from the ICEcat database. ICEcat offers two kinds of access, the free kind and the paid kind. The majority of users uses the free kind because it has most information they need. For CSVI to be able to retrieve the data it needs 3 things, the product SKU, the manufacturer name and the access to the ICEcat database. Using the access to the ICEcat database CSVI will check if the manufacturer name exists and that the product SKU can be found for that manufacturer. As your image shows, you need a full ICEcat account to get access to all the specifications.

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hi. my export file dont contain user details. it was working before. now i updated to latest version core and vm addon and it stop worked. i also let run update on available fields

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Hello, To order your menu you need to have menuordering field in your import file. Try import adding this field and if you have any issues post the debug log and import file to check. [quote]And then finally I can't import any VM users...[/quote] Post me the debug log and sample import file to check.

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Hi Roland, I'm not clear. I'm using cron job and i try to repeat my questions: 1. How can I delete a csv file after an import using cron job ? 2. Every day I need to export only users or orders created the day befroe. Is there an option or a filter in cron line command ? Thanks.

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Некоторое время наблюдал материалы инет, и неожиданно к своему удивлению заметил неплохой веб-сайт. Вот посмотрите: https://users.kp40.ru/user/41583 . Для нас вышеуказанный вебсайт произвел незабываемое впечатление. Всем пока!

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Hi there, I'm a new CSVI Pro user attempting to export Virtuemart 3 orders. Editing a template to add fields generates this error: Table 'prefix.#__virtuemart_paymentmethods_en_gb' doesn't exist SQL=SELECT virtuemart_paymentmethod_id AS value, payment_name AS text FROM #__virtuemart_paymentmethods_en_gb Have added GB language to VM. The defaut is AU. Have tried making super user GB - no joy. Have uninstalled/reinstalled CSVI Pro and the VM plugin. Where to from here? Cheers, Setting Value Display errors No Magic quotes runtime No Magic quotes gpc No PHP version 5.6.16 Joomla! version 3.5.1 Database schema version 6.5.7 VirtueMart 3.0.16

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I updated my website 2 weeks ago and then used [url=https://www.daycounts.com/shop/virtuemart-3/virtuemart-2-migrator.htm]VM Migrator[/url] to copy the latest users and orders to my new site. Maybe something happened there, cannot think of anything else. Anyway, I dropped the field and all is fine. Thanks for pointing me in the right direction!

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Hello, [quote]There is no processing happened on images as per your debug log. In your import template settings on images tab you have set product location to be /images/produkte/, change this to images/produkte/ and save the template. Run the import after that. Note that i removed a slash at the beginning. - didn't work[/quote] One question on the folder name, shouldn't the folder name be images/product/? Is the folder name for product images is in German? Another thing is that the default product image path is images/stories/virtuemart/product/, can you put the images in this default path and try the import again? [quote]- true. But you can't see them nowhere. You just see them wenn you open the product edit[/quote] If the product price is not displayed then it has to be something to do with shopper group. You can assign the users to shopper groups from VM >> Shoppers & Orders >> Shoppers, assign the user shopper group and that should solve the issue.

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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Τhank you for your response. I did a check on the database user and has all the privilege! Is there anything else I could check? Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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Hello, There is nothing wrong i could see from your debug log. The query in the debug log shows that the user details are updated. Do you have any specific field to say it did not get updated?

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Hello, Something must be broken in your installation. I have seen with other users that the folder libraries\fof\ is overwritten by an older version. So you can try to replace the libraries\fof\ folder on your site with the original folder libraries\fof\ from the Joomla installation package, just to be sure your FOF version is up-to-date.

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Hello, The support of the XLS/XLSX format has been an issue of licensing in the past. Apart from that, we have to see if the issue of memory involves the export as well. For Import an XLS file must be read into memory completely, which can be an issue. [quote]They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up.[/quote]That is a matter of configuration though. You need to use the correct delimiters as specified on the users computer. By setting the option [b]Excel CSV[/b] and giving the export filename the .xls extension will open the file directly in Excel. This way users don't have to use the import from file option in Excel. Have you tried that? I will have another look at what is available as well but no promises at this point :)

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Good day Not sure what I am doing wrong - newbie I want to export VM products... When I go to Template New under the component drop down selection I don't see virtuemart... I only see the following: CSVI Pro Joomla categories Joomla contact Joomla content Joomla menu Joomla users Thank you for your time.

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Good Morning, as your indication i have installed first the cdvi component 5.21.2 I have version PhP 5.6.29 But in effect i can't create new template because i have not the tab "new" in the top of the component and i have this error: Notice: unserialize(): Error at offset 0 of 3 bytes in /usr/www/users/topzhf/administrator/components/com_csvi/helpers/com_virtuemart_config.php on line 104 Can u help me please? at your request if need you i will write u account and password of the website WAITING FOR YOUR REPLY TAHNKS IN ADVANCE FABRIZIO [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment] [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment]

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Hello Kostas, As Tharuna said it can only be permissions but not only the 755 status of the folder but also the user and group of a folder must be correct. Since you said it worked and later it didn't, what has changed?

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Hello, Please write in English in forum so it is easy for users coming to read on the issues. Check the document linked in my previous post for VirtueMart, you need to use product_discount, product_discount_date_start, product_discount_date_end fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url].

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Hello Elisabeth, You are not seeing the values of id, title and category in F2C article export because we have no support for Joomla fields yet in Form2Content export. If it is to import the Content type fields as Joomla custom fields then you can do the following. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. 2. In your Form2Content Article export add fields website, email and reference_id (This is id of Joomla content linked to Form2Content article) and do the export. 3. Create Joomla content import template. 4. In the Joomla content import template link reference_id field to id field, website and email to your Joomla custom fields. 5. Run the import with the exported file. Since we are running the import with the id, the content type fields values which has to be Joomla custom fields values will get updated to article with corresponding id. Let me know if this helps.

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[attachment]db.jpg[/attachment] [attachment]product.jpg[/attachment] Here are the examples. I also noticed not every product is shown when you type in the search-field. Should I PM you user-details so you can see for yourself?

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I solved my other problem with importing users after restoring from a backup, however the export of products is still only exporting a subset (the same subset) of products. Can you help with this? I attach the log, the exported file, and exports of the virtuemart_products and virtuemart_products_en_gb tables so you can see that there are 20 products and only 10 are being exported.

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Virtuemart - 2.9.9 CSVI - 5.19 Pro When I select to export User Info I get this error Table 'db539724182.y8lzi_virtuemart_permgroups' doesn't exist SQL=SELECT group_name AS value, group_name AS text FROM y8lzi_virtuemart_permgroups ORDER BY group_name Please advise?

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How can I create a custom field called Company to be used in a Template? I created a custom field on the Joomla side under User Manager but I can't figure out where to create it in CSV PRO? Thanks William

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Hello I am having 2 websites and I need to export their virtuemart products just to compare the prices and export their clients inside. I will not use the component at the moment for import or update since I am a new user and feel very unfomfortable to dig bigger. I dont want to do extreme jobs just export to find specific data as you can see at the moment My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2) First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article' I tried the Example Joomla menu export, it's working. nice Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time

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O no, sorry I thought it inherited the permissions but I forgot only "Super User" had the appropriate right. I've changed the "administrator" (csvi) permissions so it should be good now. I hope this works, let me know :) Thanks

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Hello, Thank you for your feedback. We do have the plan of making custom fields handling in a more user friendly way and you can expect these changes with CSVI 8 version which we are planning to release later this year.

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Hello, Yes, that is the problem. You have usergroup_name in english in your import file but in database tables its in spanish. CSVI is not able to get the correct user group id. You need to correct your import file usergroup_name to spanish.

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I see all the help text message as soon as the templates are opened, but this only happens for the templates that come with the default CSVi install. Virtuemart templates don't show these help messages. I installed CSVi in another/separate J3.4.3 site, that has never had CSVi installed in the past & set up the same export template. This also only has the default CVSI install - no addition addon's. See setup screenshot below I selected; Action > Export Component Joomla Users Operation > User Initially there was no help messages showing in the template, but upon saving, all the help messages showed up I also set up an export for Just joomla categories (In this new/test site) & get this error when trying to just export categories field? [i][b]Error Unknown column 'Com_CategoriesModelExportCategory' in 'order clause' SQL=SELECT `c`.`path` FROM `hbxys_categories` AS `c` WHERE asset_id > 0 GROUP BY Com_CategoriesModelExportCategory ORDER BY Com_CategoriesModelExportCategory[/b][/i] [i]Only similarity here is that both sites are on the same siteground VPS [/i] [attachment]ScreenShot2015-09-15at14.58.17.png[/attachment]

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Please check just now i logged in at the : I tried it on two browsers in my computer Chrome and also in IE https://servomotorexpert.com/administrator/index.php using these credentials SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello, Your debug log says that the user details from database are coming empty. I would like to check the records in your database. Can you send me a private message of your site's administrator access details and FTP details?

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Yep, I see an 'email' field also in the zxvf_virtuemart_userinfos table. No idea how it got there. And until recently, the CSVI user export worked fine. What happens if I drop the field from the zxvf_virtuemart_userinfos table? On my development site of course ;-)

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Hello, Ok, I was able to reproduce it with this setup. At least I saw the undiscounted price in the export and now I do get the discounted price with the Use logged-in user details. Please let me know if it works for you now.

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Hello Peter, The things you have asked for your migration are all possible with CSVI, i have linked the corresponding documentations so it helps you. [quote]Products & child products with break designs stockable custom fields[/quote] The documentation [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]stockable custom fields import[/url] will tell you how you can import your stockable custom fields with CSVI. [quote]All product reviews (these are for parent products only)[/quote] With rating operation for VirtueMart in CSVI you can import your reviews too. Have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/1060-import-virtuemart-ratings]here.[/url] [quote]All joomla users + vm shoppers[/quote] Yes even this is possible with CSVI, have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] [quote]Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) [/quote] I would suggest you to try with few record at first and see how it goes. If all good you can try importing more records else you can send us the debug log and sample import file so we can guide you in what went wrong. To know how to get the debug log, have a look at "Where to get the debug information?" section on top of this page.

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Hi Roland The product names appear in the language the shopper buys instead of the default language selected in the CSVI template. Our default language is spanish but if a user creates an order in english the product names of the exported file will appear in english. Regards

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Hoi Roland, No customizations - I do actually have the email in the users table. The query is supposed to be on VM customers which was taking the data from the vm user_infos table. Like I said, the problem was solved when I added the switch and all customer data exported without a hitch. I didn't see anyone else complain about it so it must be an isolated issue.

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When trying to import a list of new users I get an error "An error has occured during the import. Below the information received from the server. Status error : 0 Status message: error The logfiles are pretty much empty except for some default lines starting the import. I use these fields : "email";"password_crypt";"username";"usergroup_name" Any clues to where I should start looking for a solution ?

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Hi, sorry I'm not used to handling database issues, nor will I know where to find such a table. I only use the programs in the admin interface. :) I can get you the user details if you tell me where to send them. - Anne

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Many thanks! I have another question When i create a new template for Export i can't see in Component menu "Virtuemart" but only "CSVI Pro - Joomla categories - Joomla contents - Joomla menus- Joomla user" Don't exist a standard template as older version?

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Good day I am using the Template demo as well for export off user - I get the following error. Error Table 'joomlafa_bbbold.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Thank you for your time

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Hello, [quote]Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/quote] I tried these login details already and it says "Warning Username and password do not match or you do not have an account yet."

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Hello, Excel and openoffice are two spreadsheet tools with difference in encoding. Excel by default does not have any encoding options but openoffice does. This could be the reason that your excel file did not work properly whereas openoffice file did. We suggest our users to use openoffice so they don't see any of these encoding issues and that is what is explained in the document linked in my previous post.

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Hello, Testing more on this, custom fields for all are not user selectable fields and so it is not available with product_attribute field. But this is a really good idea to include custom fields to order export, we have considered this enhancement and have put it in our todo list.

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Hello, Done this before, so I don't know what's going this on time: no Joomla user imported. I attach the log and the CSV file. Anyone can help? Thanks in advance [attachment]CSVI_User export_13-09-2017_06.52.csv[/attachment] [attachment]com_csvi.log.23.zip[/attachment]

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Hello, The following administrator access details you sent me has the templates as in the attached screenshot. Is this the same site you are using for import? [code]Joomla https://servomotorexpert.in/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/code]

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Hello Giora, You should not be saving your file with BOM, it wont work. We often recommend our users to use OpenOffice to avoid such issues with encoding. Have a look at [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url] to know on how to save your export file as UTF-8 encoded file.

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If I try to run an export of orders I get the following error [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 11 SQL=SELECT `order_number` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN ()[/code] I have flushed the browser's cache, because that seemed to help at first; the odd thing is if I create a new export add 2 fields it will run, but going in and only changing the name of the export will cause it to fail. I and exporting the order number and a user custom field

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Hi, I have a problem try to import a file from my excel mac, when I try to import the file the cvs say "No supported fields have been found in the import file" if you want I can provide my user and password to check.

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Hello, [quote]I'll try to upload via ftp, I assume to the /root/tmp folder and look for it there? Never did the ftp method. Should be easy I suspect. [/quote]This can be any folder you like as long as it is readable by CSVI. This could be /homepages/../test.aaron-beachproductions/tmp/. That way it is in the same location as the site. [quote]The specified file /homepages/redacted/redacted/redacted/test.aaron-beachproductions/tmp/failed.csv is not a readable file[/quote]This message is generated by CSVI after it check if the file is a file or folder. These are checks done by PHP, so it would suggest to me it is something with either access rights to the folder or file that are not correct. This can happen if the FTP user is different from the Server user. Another thing I was thinking in regards to the upload issue (which stores the file as the Server user) is that the CSV file may be too large and hits the server limit for allowed uploading of files. That is something you could check as well. Usually this limit is set around 2MB by hosters. You can check with your hoster what the limit is for your site and perhaps it needs increasing.

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Hello rolandd and tharuna, the aspect, that a user is able to handle with the ID is a point I can not argue against. In my own little world here this is not the point, but for clients the solution with override is the way far more secure, I see. Best regards Romana

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Thank you very much. I have tested importing like you told me but im having an error. This is the result of the importing: Línea Acción Resultado Mensaje 12345678910 Resultados 1 - 20 de 1467 1 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 2 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 3 Incorrect Failure New users must have an email address and a password field on import 4 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 5 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 6 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 7 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 8 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 9 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 10 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 11 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 12 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 13 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 14 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 15 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 16 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 17 Incorrect Failure New users must have an email address and a password field on import 18 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 19 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 20 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I send you attached the debug file, and a sample csv file to import. Regards!

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Hello, Can you try [url=https://www.csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]loading the patch file[/url] attached and see if it works? I have added a new option to the Shopper group filter as "No assigned shoppergroups" when selected will export all the users who has no shopper group assigned. Let me know on how it goes. [attachment]patch_vm_userinfo_2016-05-18.zip[/attachment]

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Hello, I don't know what generates the warnings but the problem I do see is this: [quote]You are not authorised to view this resource.[/quote] and this probably triggers the warnings. The user you are using for the cron job, does it have access rights to the backend and the CSVI extension?

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Hello Maria, [quote]I exported with CSVI 5.15 the Users Info Export, all fields,[/quote] This gives me a doubt that if you have included fields ending with _id. If so, the import wouldn't have created new rows in your new site as the id fields will tell CSVI to update the rows. To confirm on that, can you post the exported file and your import debug log for us to check?

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Hi, i'm an italian user of CSV Improved. I installed the plug in and i import all my products but i can't export anything (categories, products, ...) I have joomla 3.4.4 and CSV 6.1.2. CSV log 66 is about products and Csv log 78 is about categories

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Thank you for confirming. I can tell you the issue as well. My server blocks requests that have no user agent set as it may be a bad request. So Joomla is sending the request without identifying itself and the server blocked the request. Time for me to fix Joomla ;)

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Hello Andy, [quote]I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :)[/quote] That is the way we prefer, It is easy to track the issues and yes as you said it will help users in future. [quote]When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too?[/quote] [b]enabled[/b] field in product import is what is used for publishing Joomla content too. Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Let me know if the patch fixes your issue. [attachment]patch_j2store_2018_08_14.zip[/attachment]

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Hi Roland, Merry Xmas to you. Apologies for the late reply due to extended Xmas Weekend. Yes we saw the same even after clicking on Refresh update information when 5.19 was installed previously. Kindly look into it as users with 5.19 would not be seeing 5.20 and they wont come to know that 5.20 is out because after refreshing it says you have the latest version which is a wrong impression. Thanks Convergence Team

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Hello Rene, We are happy to hear that your import and exports are working good. As you said yourself, CSVI is a big and complex extension so it really needs some help for new users and we are doing that. We would appreciate if you can share your experience by writing an review for CSVI on [url=https://extensions.joomla.org/extensions/extension/migration-a-conversion/data-import-a-export/csvi-pro/]Joomla extension directory[/url].

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Roland, I did it!!! :-D I was doing the import in a wrong way, from the direct "Import" Category in the main menu of the CSVI instead of doing it from Maintenance>Filter:Import>VirtueMart>Product>Go. (that can confusse users). Now I can see a full list of fields. Ok, thanks for everything!. Now I will try to create a proper Field Mapper. I will post you a new chat if I can´t manage.

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Hello Aaron, Having 2 different default shoppergroups will throw things off indeed. If you do not specify a shoppergroup in your import file, CSVI will find the default one and use that. Which explains why the prices kept adding. You can add the different shoppgroup as default value in your template, so your users don't even have to use it in their files as well. Glad to hear this got figured out :)

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Hello Seema, If you see BOM error then your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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There are multiple shopper groups. One group get's 3% discount, 2nd group 5% etc. Before the update to csvi 6, I would get the prices of the shoppergroup that were linked to the user account doing the export. Now I always get the same price, the baseprice without discounts.

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I just realized this happens only in IE, and also with super admin user, so it is not related to permissions. With firefox they are working fine like that. In that sense, this topic is solved (there was no problem in first place). I can live with that not workin in IE, but is there a workaround for that issue?

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We are using the same credentials: however i also am finding difficultiy in loggin in at another browser. please try again and copy paste the password istead of typing in ; be careful of any blank space User name: instockspares Password: 1n$t0ck$p@re$ 1n$t0ck$p@re$

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Hello, In your last export file sent, there is missing address_type in the file though there is a column. Add BT for billing address and ST for Shipping address for address_type in your file and then run the import. Have a look at [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#import]VirtueMart user info import[/url] document for examples. [quote]Also, I need to import a custom field, i've no idea how do i do this[/quote] You did not tell us which custom fields you want to import. For basic custom fields have a look at [url=https://csvimproved.com/support/import/1120-product-import-with-custom-fields]Product import with custom fields[/url] document. Below are the links for the documents for other custom field CSVI supports. Let me know if it helps. https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field https://csvimproved.com/support/questions-and-answers/220-virtuemart/3540-import-generic-child-variant-custom-field

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Hello Joris-Abel, So I checked your order and your order is active and your user account is assigned the correct permissions. As for the reset link, please check your spam folder as well to be sure it did not end up in there. Are you using the username [b]staff@lemurvert.com[/b]?

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Hello, So form select dropdown field type with multiple select = yes looks like: https://gyazo.com/be34d310bb17e7f7c0be86168a3777bf User selects multiple fields as per: https://gyazo.com/1d3da728d1f36927c116dce279b7e74e CSVI Export looks like: https://gyazo.com/32aeec41c93d6e30c8e235e73652b291 It looks like it's selecting a singular value opposed to all. Many thanks Mike

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Hello, Apache servers are usually more stable but I guess it also depends on how the person has set it up ;) As you can see in the other thread, the other user has no issues with the SEF URLs anymore. Without the log it is indeed hard to find out what is going on.

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Hello, I was wrong before for billing and shipping address, you can use fields address_type and address_type_name fields to export these address in user info export. If you dont find them do [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update your available fields.[/url]

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Hello CSVI has been implemented for a client of mine since 2015. Recently, their upgraded Joomla & Virtuemart so they also bought the latest version of CSVi - 7.3 - successfully installed the package. Unfortunately, we are still getting "CSVI Addons you have installed are outdated" error [attachment]csvi.jpg[/attachment]. Searching within this forum, found some other users having this error - apparently the correct addon not included. Would appreciate if you assist. Thanks & Regards Patrick

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Thanks! That's a handy doc. I *think* I'm getting the hang of it now. Winning. An "Ahaha!" moment when I finally understood that not all fields need to happen at once, and better understanding of the import logic. I had previously been deleting users & orders after each import attempt & didn't understand why other threads and tutorials talked about only a few fields, when I wanted them all. I'll post if I get any difficult problems.

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Let me start by saying I have big problems with this site, bought a full installer package from Template monster, I was never able to upgrade VM without errors. I have apparently upgraded Joomla to an incompatible state. Besides all my issues, I decided to start rebuilding, CSVI may be my lifesaver here, but on trying to export orders I get a Fatal Error : Fatal error: Call to undefined method Com_VirtuemartHelperCom_Virtuemart::getDefaultLanguage() in /usr/www/users/shopsqsuvz/administrator/components/com_csvi/helper/template.php on line 231 * Joomla version, 3.6.2. VirtueMart 3.0.7.4 * CSVI Pro 6.6.0 * I am trying to export orders / create a template * Missing CSS on Templare pages * not sure how to collect debug, but have screen shots attached I need to collect all VM data to rebuild this site.

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Hello Davide, Analysing more on this, custom fields are also one of the fields in User address info so it is good that we add support for exporting them as billing_ and shipping_ fields like we do for other fields. We will add this feature and send you the patch file when it is ready.

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In short: It works now. :) Thank you for pointing me in the right direction. [hr] I found that the cause of the problem was that all pre-defined "tasks" were initially [b]un[/b]published — including the "Content" task for the import and export of "Joomla Content". Thus "Content" was not listed: [img alt=Tasks]https://www.evernote.com/l/AaxcN91l4A1Giqe50rRiyFgn4Zq-QW2KoEMB/image.png[/img] So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should [b]all[/b] be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. This may seem obvious for an experienced user, but whoever buys a subscription and installs CSVI Pro for the first time might not immediately spot that. ;) [quote]Please go to CSVI Tasks page and click on Reset button. This should get you options in Operation list for new template too. [/quote] I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content". [b]But[/b] when in "Tasks" I saw that all the tasks were unpublished. I published them and once that was done, the option "Content" for "Joomla Content" [b]was[/b] available when I created a new template. Mind that this was a clean installation (new Joomla, freshly installed CSVI). I am a new and unexperienced user who never created a "task" nor did I publish or unpublish one until now. Thank you

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That sounds great. Thank you and thank the other user. Without looking and just opening the patch I take it that if the child product has a value for the custom field it will activate the checkbox, in other words I do not need to have an extra column in the import file? My best Steve

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Sir, It's me again. I am trying to export user info out of VirtueMart 3 and Joomla 3. I can't seem to get any results. Please see the 4 screenshots I have sent and maybe you can tell me what I am doing wrong. Thank You, Don Reese

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Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.

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Hello Emmanuel, [quote]First I still have the installation menu and still no Option menu as it is specify in the tutorial.[/quote]I see it in the screenshot, it says Joomla Users. The other error you see is because you have set error reporting too high. CSVI does not follow the PHP strict standards. So you will have to lower your error reporting in the global configuration of Joomla. After that is done, CSVI can operate normally.

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Hello Pavel, Yes, We agree that multiple combined values "red|blue|white" like this is not supported but we have made it easier for the user to handle values individually by entering them as each single row. Anyways we will look into this and see if we can include in our next CSVI version.

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Hello, Did you check the link for the [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]thread[/url] i posted earlier? The user had same problem and have given the solution that he set allow_url_fopen on "on". What is in your setting? Can you check?

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Hello, It was a bit hard to find since you post as anonymous user and no order number ;) I believe I have found the right one and the invoice was sent to you on February 11th, 2019. I have just sent it again, please also check your spam folder in case it ended up there.

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Hi, I don't have any error anymore but I don't have the field I need to import users. I had a look on the tutorial page but In the Template I can only add th following : 1 fullname fullname userimport 2 password_crypt password_crypt userimport 3 skip skip userimport 4 usergroup_name usergroup_name userimport Do you have any idea ? I think I might do something wrong, but I don't know what ... Thanks for your help. Emmanuel

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Thanks! That's exactly what I did in the first place ;-) Not sure if Amazon accepts non-sequential numbers, they do not have the most user-friendly API in the world. But as far as I can see they only use it in case of errors, to make a reference to the part of the upload with the error. Should work then ...

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Hello, I'm a new user of csvi and I'm searching a solution to have link on product in my export, it will be easier for clients to clic on a link and buy the product. Is it possible and if yes where is the option ? Thx for answers and have a nice day Eric CSVI Pro 6.6.4, Joomla 3.6.2, VM 3.0.16

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i set the address type to dont use but didnt change anything to comment (i attach the log) i use the billing sectiong because user wrote lowercase miss spelling etc.. so i edit correctly the address and others on the billing section (and the comments) and use those to export and fix the vouchers for shipping

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Hi. There is an error and I think that the reason could be the patch. The filter on the field "address_type" doesn't works more well. If I put "don't use" are correctly exported both Billing address and Shipping address and users without address. If I put Billing address or Shipping address are wrongly exported both Billing address and Shipping address. I need to export only Billing address. I think that before of the patch it worked well. Help me, please.

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Hello, Since this is an English-only forum the answer will be in English so other users can read as well. Now the installation goes wrong as it looks like you have traces of an older CSVI installation installed. You can remove CSVI as described in the [url=https://csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and after that uninstall it from Joomla. After that you can do a clean install and all should be well.

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Hi, I have a problem with the user import. The import doesn't work, I wanted to have added the fields like this: https://gyazo.com/93556bbc93a74bfdee20c66ed64c070a and also the delivery adress. Template fields: live shop https://gyazo.com/e84c108c8c9d5d88fca3494a0a5edec2 new shop https://gyazo.com/b96dae4114f299c0f283818ef7c3ef3c and tempalte settings https://gyazo.com/cde2f177767a0b16a40df44ed2839826 How can I fix this?

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Hello, [quote]The FTP password is stored in the clear in the table csvi_templates for each template regardless if FTP is chosen as a destination.[/quote]FTP password is indeed stored in clear text, same way as it is stored in clear text in your Joomla configuration file. I do agree we should not store any user details if the option is not set. [quote](cached from chrome)[/quote]Not something I have noticed, perhaps my Chrome has no details to enter. [quote]Thus an administrator could gain access to my personal ID / PW combination that I use elsewhere.[/quote]In terms of security, you should use a different user/pass everywhere. It's just a pesky "feature" that browsers auto-fill fields when we don't ask for it. I will create a fix for this in the upcoming release.

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Hello, Your import file is a BOM file and so it did not work. You can check your file using [url=https://csvimproved.com/news/851-csvi-analyzer]CSVI Analyser[/url]. We often recommend our users to use OpenOffice to avoid such encoding issues. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url].

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Hello, Using CSVI Pro 7.10.0 on Joomla 3.9.1. When importing users I have this error message: An error has occurred during the import. Below the information received from the server. Status error: 0 Status message: error I can't find any lead in the server error log file. I attach CSV and CSVI log. Kindly advise. If you need access, just tell me. Thanks in advance, Chris [attachment]com_csvi.log.22.zip[/attachment] [attachment]mailing Jardinenvie.csv[/attachment]

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Thank you for your answer. I've try to use the post you refer to create a template but I do not have an option Menu. And yet I realize I don't have the User import either. I've taken a screen capture so you can see if it's the right interface or not. Thank's for your help. Emmanuel

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In that case that file is wrong, if you look at the same line in the patch file you will see it is something different. Can you install the patch file again? [url=http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32444#44575]Another user[/url] just tried the patch as well and worked without a problem.

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Hello, So it shows that image has been created but not downloaded. Recently there were user coming with the same type of issues and the related thread is [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here.[/url] You can check if the solution helps you to solve the issue.

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Hello, CSVI doesn't create the links by itself but requests them from Joomla by mimicking a user. The Update of SEF links from the maintenance menu will empty any existing links in the csvi_sefurls table and then request new ones based on the products in your shop. When you run that update, do you still get the old URLs?

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I think I found solution. Although I only have 1 price for all shoppergroups I work with different shoppergroups depending on country, end-user or reseller. So I have to use the setting in CSVI "Customer shopper group" and I was testing with the wrong the "Shopper group name price" variable. [attachment]shopper.jpg[/attachment]

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Hello, Quite some story :) Thank you for the elaborate feedback. As for the shopper_group_name, you can use that field and if you want to see those products in the front-end you must use a user that is part of that shopper group. By removing that field you assign the product to everybody, so you will see it. Enjoy your coffee :)

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Hello Kim, I had a look at your site and could see the all Joomla users created but i am not able to check the VirtueMart shopper groups as i don't have access to that page. Is it possible that i get access to that page? Also for batch imports, I wanted to know what was the limit you had set in Lines per import on Limit tab? Did you try setting it to 100 or 50 and you see the same 500 error?

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Hello, [quote]but I still see state_2_code only in the export template[/quote]That is odd, I double-checked the file before posting and just downloaded the patch and I see the file there for the user info import for VirtueMart. If you go to the Available Fields page and filter on VirtueMart and User info import, do you see it there? If not, try to run the Update from there again. I see no reason why it isn't there. [quote]One additional question--some of my zipcodes start with 0, they are being imported without the leading zero, which makes them look funny in the address display, is there a simple solution for this?[/quote]Did you open the CSV file with a spreadsheet before importing? That is usually the problem, see [url=http://www.csvimproved.com/en/forum?view=topic&catid=24&id=31656#39556]my answer here[/url].

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It is difficult to see what is going on. The main problem is that the user doesn't have the right privileges or maybe not loaded. Easiest way for CSVI 5 Pro is to remove the lines [code type="markup"] // Access check. if (!JFactory::getUser()->authorise('core.manage', 'com_csvi')) { $jinput = JFactory::getApplication()->input; $cron = $jinput->get('cron', false, 'bool'); if ($cron) { echo JText::_('JERROR_ALERTNOAUTHOR')."\n"; return false; } else return JError::raiseWarning(404, JText::_('JERROR_ALERTNOAUTHOR')); }[/code] from the file administrator/components/com_csvi/csvi.php For CSVI 6 Pro, this check is not used anymore and it uses a secret key you can set in the template. Since you are building a new site, it might be a good time to test the CSVI 6 Pro as well. This has better VM 3 support than CSVI 5 has.

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Hello Jimmy, Let's get this export working via the admin first before we try the front. Let's focus on the user export first. You say there are fields linked to this template. Do you see the fields when you edit the template and go to the Fields tab? Do you have a backup of your old websites/CSVI installation?

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[quote]Hello Donna, Can you post your import file and debug log of the import you did? That will help us to find the cause of your issue.[/quote] Oh i don't know what happened there, i did attach them but it only seems to have uploaded the Screenshot. User error normally on my part. Apologies for the delay.

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Hello, I did accordingly and have copied the cron.php to the right location on the server. Here is my new php line: /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="User" passwd="pwd" --key="key" --template_id="1" --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") But now the following error occurs: Use --help to see the help information Processing started... Template virtuemartxml PHP Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239 Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239

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Hello, [quote]Isn't the price anyway something inside the product?[/quote]They are separated for a reason. If you want to import multiple prices with the product import, you would need to duplicate all the fields that you are importing. Exporting this, users will tell us that they have too many duplicates ;) Now to get back to your issue, there is indeed no way to export the prices for the different quantities at the moment. I will have a look at this and see what we can do.

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Hi everybody, Can someone help me with this issue: When I try to create an export template and have to choose a component under the Operations tab, my only options is: CSVI Pro Joomla Catagories Joomla Content Joomla Users I have tried to reinstall the plugin without any luck. Also, nothing happens when I hit the "Advanced" button I hope someone can help me with this. Thanks! VM version: 3.0.9.4 Joomla: 3.4.3 Stable PHP version: 5.5.25 CSVI Pro: 6.0.1

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Hello, The problem is the Mac line-endings, they were for some reason not read. So I moved the setting for reading Mac line-endings to the start of CSVI and now it works as expected. For now you can use it with my change and I will investigate this further on my test system. The user file did import in full now.

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Hello, So it has nothing to do with the external server then, it really has to do with your own site. If it is not the write rights, it might be the user setup. That is something I can't judge since I am not your system administrator. It would be good to see what is different with this site compared to your other sites.

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Hi all, Exporting VM userinfo i get only 8/1450 user. (1 Superuser and 7 default) I trying reset all filter or using some one, with no success. If you need I can send log. What I can do to solve this issue? Regards. Pro Version: 6.6.4 Joomla! version: 3.6.4 PHP version: 7.0.4

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I have this in my about section in CSVI: Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.) I have no luck with the fix database command.

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Hello, To import Custom fields for all for products you should be having CSVI Custom Fields For All custom field extension installed along with CSVI Pro extension. [quote]The CSV Improved Addon for extension Custom Filters has not been installed. You can download the addon from the CSV Improved Downloads page. I am using Break Design Custom Fields For All, and want to import products with Custom fields. What else I need to install, what i am doing wrong ?[/quote] You don't have to install any other CSVI addon if you don't use them. The message for Custom filters is a user friendly one to just make user aware that specific addon is not installed. You can turn off this message by going to CSVI Dashboard page >> Options and on Site tab set Check addon install to No. This will hide the message.

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Hi there, I'm strugling with the following. We did rebuild a shop for a customer. The old shop is Joomla 3.5.x and the new one too. We purchjased a while ago CSVI Pro to realise it. After installation we want to make an export template. In the first step we can't select Virtumart as component. The following is shown in the dropdown menu: CSVI Pro Joomla categories Joomla Content Joomla menus Joomla users Revisions: Joomla 3.6.5 Virtuemart 3.0.18 PHP 5.6.27 SQL: 5.1.60 Any suggestion?

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Hi Tharuna, I'm pretty confident I didn't miss the patch, but the log entries have been truncated so I can't check.I'll try again on another test site. is it your belief that all that is required for this to work is to upgrade to 7.4.1 and to apply the patch file? I've updated the user import template to include the password now too, thanks.

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Hello, You are not importing usergroup_name field in your import which is a required field and so users are not processed. CSVI would have shown error "COM_CSVI_NO_USERGROUP_NAME_FOUND" after the import is done and in the log details page. I see that you have usertype field in your import file so what you can do is add usergroup_name to your template fields after password field and in your import template settings on File tab set Use file for configuration option to No and save the template. Try import after that.

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Hello; I discussed with the administrator of the site that provides the images. Access to images is deliberately blocked for countries other than France and Spain. The administrator has opened me special FTP access to reach these images. Now I can recover the images on my PC What is the new value I need to give to "file_url" to successfully import to my remote site? For example, if the image is in the C: \ Users \ Inès \ Desktop \ Website \ ImageName.jpg directory ? I can not do it for now Thank you for your help

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Hello, The NOT IN condition in query filters users who do not have shopper groups assigned in VirtueMart. In your export template on Options tab if you set Shopper group name filter only to [b]No assigned shoppergroups[/b] and run the export, what do you see in your export? Can you post the debug log of your export? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document.

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I can see the test system (http://demo.csvimproved.com/administrator/index.php?option=com_csvi&view=template&id=37) And My sytems I can't see the source, file, layout, fild and limit in template edit. Why? And I can't see the template edit > detals> component vitruemart. I can see only csvi pro nd joomla user, joomla content and joomla categories.

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Hello, [quote]So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should all be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. [/quote] You dont have to manually publish the tasks, CSVI will do it for you when you install the extension and this is the issue we found with the latest version and has been fixed. From next version tasks will be published by default. [quote]I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content".[/quote] Were your tasks still unpublished after doing Reset?

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Same issue after install and reinstall. If you can't resolve this issue. I would like my money back please. I already had enough problems just trying to access your website through the broken Captcha. × Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.)

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Running on Joomla 3.4.4 with CSVI 6.20 and Virtuemart 3.0.10 On CSVI 5.xx it used to export the prices of the shoppergroup the exporting user was attached to. After the upgrade it always exports the same price. I tried a few things al ready, nothing seems to work. What changed in 6.xx compared to 5.xx? What do I need to do different?

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Thank you Roland. I will anxiously await your reply! Please let me know if you need anything else. On the database tables...there are a few that I installed, tried to work with, and found them to be complete JUNK so I uninstalled them. I do understand a developer wanting to leave them in case the user decides to reinstall or upgrade and not lose data.

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Hello Teresa, This is not an error or such, just that the export is not send to screen but to a file somewhere, there is nothing to show on the screen. That is why the page is blank. I do believe you have a point in saying that you want to show a message when the output doesn't go to screen so the user has a clue if it worked or not. We will work on this.

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I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :) [b]Product Import[/b] When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too? Thanks in advance, Andy

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Hello, I have made some small adjustment to code for thumbnail image to add resize folder only when user wants and has it in his file_url_thumb field. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if thumbnail image works? [attachment]patch_vm_category_2017_03_14.zip[/attachment]

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Hello, [quote]Please note that not all of the user fields are in the CSV file, as it is a correctional import. Could that be the problem?[/quote] That should not be the problem. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if you can run the import? [attachment]patch_userinfo_2017_01_25.zip[/attachment]

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Hello Nico, Since you don't mention which export you are doing, I am going to guess you are doing a customer export, is that correct? Attached is a patch file for the user_created field to be exported in the date format set in the template. You can load the patch file via the maintenance menu. [quote]Is it possible to export only the new users of last week?[/quote]Not possible at the moment, but no reason not to add a date filter. I will have a look at it and let you know when I have something.

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Hello, CSVI is not a migration tool but a maintenance tool, that is why you have the individual exports and imports. If you need the whole thing moved over you could do this. Go to Maintenance -> Maintenance. Choose VirtueMart and then Backup database. This will create an SQL file of all the VirtueMart tables. You can then load the SQL file in the other website using PhpMyAdmin, so you have everything there. You may want to clean out the orders and shoppers after that because they are not related to any users in the new website.

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I want to import usergroup to my virtuemart with userinfo, but I have a question with it. I want to import usergroup_name that when both "user" and "usergroup_name" is exist,and I hope that the imported new usergroup can be added not replacing. eq. Before: username : TEST usergroup: A Group import data: username : TEST usergroup_name: B Group After: username : TEST usergroup:both have A Group , B Group

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Hi Guys I'm having no luck in importing Akeeba Subs Users from my CSV file - not even a 1 line sample - came file imports OK using standard Akeeba import but of course I need all the custom field data also - Why I purchased the PRO version. Attached is my sample CSV - I've even created all matching fields in my template. When hitting process - it runs but no records are created - times out even with the one line file. File is Mac so I set my template to that

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Hello, Your screenshot explains it :). The image files has been created but image is not downloaded so the file size is 0. You can see that in your screenshot. There were two users who has the same issue and you can check on the solutions they posted. The first post [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here[/url] and the second [url=https://csvimproved.com/forum?view=topic&catid=44&id=33730#53644]here[/url]. Let me know if it helps.

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Hello Davide, If you have set it to billing or shipping address then you should be seeing the value stored for shipping address field. What do you see as value in the field? [quote]My field is "civico" Probably, I will need to have: billing_civico shipping_civico No? [/quote] No because we don't do shipping or billing fields for custom fields as they are dynamic and change according to user site.

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[quote] As for your suggestion to use the manufacturer logo as watermark instead of the uploaded image, this is something we can look into for a future release.[/quote] Hi RolandD, I mean in watermark Setup add a new setting for manufacturer logo that the user can chose from no use at all or use only image based watermark (already implemented), logo based manufacturer or both (to be implemented)! Thanks

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Hi Could you add support to export values for this free plugin developed by VM mods https://forum.virtuemart.net/index.php?topic=127362.0 I tried to export values but being a plugin the product attributes are not exported, the values are stored in the database but not in the standard format and that seems the issue being stored like this: {"986":{"drop":{"custom_drop":"Blue"}}} with "BLUE" being the chosen option. There is a related post on the issue with CSVIpro https://forum.virtuemart.net/index.php?topic=134117.0 This plugin is used by many users and allows product weight change and multiple calculations, Regards

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Hello, Can you please tell me on which export operation? Is it VirtueMart User info export or any other? Or send me the export template XML file and i will check. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your export template and click continue. Download the XML file and post it.

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Hello, [quote]Everything would be much simpler if you had advised me which plugin you use to import the download links! [/quote] We don't support or recommend any download links extensions. We have told this when you started this post. [quote]Receive from you a report of products already used to others does not mean that your customers then I consider you responsible for my results![/quote] We are responsible for anything with your CSVI product import but not with Spiral download plugin. We don't have any idea on the tables or code this extension uses to help you with its import. [quote]Would you like me to believe that they all have a few products and then combine them all by hand?[/quote] We are not sure how many of our clients are using this extension but we haven't got any user asking for help on this.

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Thx! Done and working (products, manufacturers and vm categories). This solution was great! I only can i say: Your support ist best ever. Hope you've read my review. Nest stops: [color=red]Then I've tried to import the menus, there I got several issues with ordering and links... Please see: live shop: gyazo.com/5944a945ff27a178e9f75f4570be5dc3 (correct VM category link) correct ordering gyazo.com/9c0510a178dea01faac4c2de9463f06d nerw shop:link gyazo.com/a18003d7b126a4b1ee6815f43c199aa8 ("Weight Gainer" is wrong, it's in every case) wrong ordering: gyazo.com/366bec4a65b1136521fc31492267240b And then finally I can't import any VM users...[/color]

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The user account used needs to have backend access, make sure that works. A blank page is usually an internal server error. You can start by setting the error reporting to Maximum in Joomla to see if you can see the error. Otherwise you will have to ask your hosting provider for what is in the server error log. Once you know the error, it makes it easier to know where to look.

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Here is what i have done I deleted all the templates and their fields i made new ones but it didnt work . so i made a really simple csv file with only product name , products SKU and category path and IT WORKED . It was pretty fast actually . so i think there is something wrong with my file that your analyzer cant detect that. i will test their fields one by one and i will let you know what causes it actualy. thank u very much. (ps i will post this in the forum too in case it can help other users. )

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Hello, [quote]It is very frustrated: the automatically update doesn't work, while I filled in my ID, which is in the subscription, at the field ID, see attachment1.[/quote] If you update your download ID and run a Joomla update for CSVI, it does not update for you? [quote]To do it manually is frustrated, it costs a lot of time, beacause I have to look and look if I have all the updates. [/quote] Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you? [quote]The second thing: while I have updates all the addons, I get an error message, see attechment2 . If I look at update... find updates, there are no updates which I have to update.[/quote] Yes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager? [quote]Third thing: An export file is not complete; one field stays empty, while the configuration is ok. At a subsite I have the same configuration and there it is not empty.[/quote] Can you tell us which field it is and also post the export debug log? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document. Does the field have values stored in database? [quote]The fourth thing: it is very frustrating for me that the help only is in English. For me that is very difficult. And I now there are people who talk Dutch............... Tomorrow I need this function to work.[/quote] Our forum uses English as primary language and so support is in English. Also, the issues which are discussed can be useful for users coming in future and its easy to understand if its in English.

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Hello All, I have just purchased and integrated CSVI reluctantly, but I have to say it will really make life easier in the future as I get more creative with it. So, congratulations on a great product! That being said, lets get down and dirty with it... I have the latest Joomla! and CSVI installed as well as the latest stable release of Hikashop Business with multiple paid add-on's for HikaShop. I have setup a HikaShop orders export to a separate table in the database but have a few issues so far that I would really like to get worked out: PRIORITY #1 (for me) - I am logging the export template and see it run, but I do not see any rows being processed when triggered from the "After Created" mass-action; however running the export from the CSVI component back end does populate the table as expected. I really want the template to be triggered when HikaShop receives an APN from PayPal updating the order to Confirmed. PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? PRIORITY #3 (for me) - Although I can beautifully export orders from HikaShop to a table albeit a few kinks, if the user has ordered multiple items it does not show up in the export. I imagine this could be done by iterating over the items in the order and joining that data to the right of the table if it exists. This is important to me because I have to declare each item on the customs forms and I currently have an ODBC connection between stamps.com software and my site. If This was an option for me I could auto map customs declarations which would cut my label printing time in half. PRIORITY #4 (for me) - I think the last major thing for me is that when exporting HikaShop orders to another table there are sometimes field separator values in the data. For example, international users will often comma separate their street address adding sub regions or communities of a particular city they live in (similar to counties for those of us in the states, although we don't add it to our addresses). This has caused a lot of issues with my imports thus far, and I would really like to find a way to overcome this obstacle. Right now I have a cron job setup to run a replace query, which is a bit of a dirty way to do things as more moving parts makes this harder to manage. I am sure I will have a few other things to look into in the near future and have some I am working out now, but these are the big ones for me that I would really, really, really like to resolve ASAP. Thanks again for such a great and versatile tool as well as your future support!

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Hello, You did not mention which export you are trying to do. If you want to export only shipping address fields and if its Userinfo export, in your template settings on Options tab, you can set User address type filter to shipping address and export the records. If its order export, in template settings on Options tab, you can set Order address type filter to shipping address and export.

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Hello Jo, [quote]Is there any change you can have a look at the back-end of the site to see what the issue is?[/quote]It is not a CSVI issue but a permission issue on the server. CSVI needs write access to the tmp/com_csvi/export folder. You will have to look into that. I do operate from the Netherlands but currently on the road for Joomla. However you can contact me via Skype user csvimproved.

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Hello Thank you for that, I am afraid that it failed to correct the problem. I removed, re-installed it etc. I have followed the instructions with regards to web dev tools. here is the code could you please help. [code type="markup"] CSVI - Maintenance - Draganfly Motorcycles - Administration .icon-16-separator{background:none!important;background-image:none!important}.menu-icon-16-acymailing{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acymailing.png) no-repeat}.menu-icon-16-users{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-users.png) no-repeat}.menu-icon-16-acylist{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acylist.png) no-repeat}.menu-icon-16-newsletter{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-newsletter.png) no-repeat}.menu-icon-16-autonewsletter{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-autonewsletter.png) no-repeat}.menu-icon-16-campaign{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-campaign.png) no-repeat}.menu-icon-16-acytemplate{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acytemplate.png) no-repeat}.menu-icon-16-process{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-process.png) no-repeat}.menu-icon-16-stats{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-stats.png) no-repeat}.menu-icon-16-acyconfig{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acyconfig.png) no-repeat}.menu-icon-16-update{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-update.png) no-repeat}.menu-icon{background:url(components/com_sef/assets/images/xicon.png.pagespeed.ic.VjDCyxJBpn.webp) no-repeat}.menu-icon-16-sefcpanel{background:url(components/com_sef/assets/images/xicon-16-sefcpanel.png.pagespeed.ic.nQPeKwexUH.webp) no-repeat}.menu-icon-16-sefconfig{background:url(components/com_sef/assets/images/xicon-16-sefconfig.png.pagespeed.ic.gSM8OI9qw4.webp) no-repeat}.menu-icon-16-sefplugin{background:url(components/com_sef/assets/images/xicon-16-sefplugin.png.pagespeed.ic.u8l29hIkFo.webp) no-repeat}.menu-icon-16-edit{background:url(components/com_sef/assets/images/xicon-16-edit.png.pagespeed.ic.29P_DlFWpo.webp) no-repeat}.menu-separator{background:url(separator) no-repeat}.menu-icon-16-url-edit{background:url(components/com_sef/assets/images/xicon-16-url-edit.png.pagespeed.ic.vDA5Ug-1gw.webp) no-repeat}.menu-icon-16-manage-tags{background:url(components/com_sef/assets/images/xicon-16-manage-tags.png.pagespeed.ic._wh55yVN_-.webp) no-repeat}.menu-icon-16-manage-sitemap{background:url(components/com_sef/assets/images/icon-16-manage-sitemap.png.pagespeed.ce.O_y0HDWk6C.png) no-repeat}.menu-icon-16-301-redirects{background:url(components/com_sef/assets/images/xicon-16-301-redirects.png.pagespeed.ic.Ot4AohHnUN.webp) no-repeat}.menu-icon-16-statistics{background:url(components/com_sef/assets/images/xicon-16-statistics.png.pagespeed.ic.iaRt9M6ONg.webp) no-repeat}.menu-icon-16-update{background:url(components/com_sef/assets/images/xicon-16-update.png.pagespeed.ic.BC_-eyu7Z5.webp) no-repeat}.menu-icon-16-help{background:url(components/com_sef/assets/images/xicon-16-help.png.pagespeed.ic.Q1f1Zy_aTC.webp) no-repeat}.menu-CF{background:url(components/com_chronoforms5/xCF.png.pagespeed.ic.lDaX0yFTfi.webp) no-repeat}.menu-icon-16-cb{background:url(https://www.draganfly.co.uk/components/com_comprofiler/images/xicon-16-cb.png.pagespeed.ic.3m9JMK83Lu.webp) no-repeat}.menu-columns{background:url(components/com_contentstats/assets/images/columns.png) no-repeat}.menu-project_16{background:url(components/com_creativecontactform/assets/images/xproject_16.png.pagespeed.ic.MeEkmaRCkr.webp) no-repeat}.menu-x_icon{background:url(components/com_extplorer/images/x_icon.png) no-repeat}.menu-fs-ico-16{background:url(components/com_fastseller/static/img/xfs-ico-16.png.pagespeed.ic.AzIyvdr3mA.webp) no-repeat}.menu-icon-16-hikashop{background:url(https://www.draganfly.co.uk/media/com_hikashop/images/icons/xicon-16-hikashop.png.pagespeed.ic.P9DZjomIn8.webp) no-repeat}.menu-icon-16-article{background:url(templates/bluestork/images/menu/xicon-16-article.png.pagespeed.ic.MyiertRF_E.webp) no-repeat}.menu-icon-16-category{background:url(templates/bluestork/images/menu/xicon-16-category.png.pagespeed.ic.MvRuBiXOQl.webp) no-repeat}.menu-icon-16-user{background:url(templates/bluestork/images/menu/icon-16-user.png.pagespeed.ce.kFzHsYurqi.png) no-repeat}.menu-icon-16-content{background:url(templates/bluestork/images/menu/xicon-16-content.png.pagespeed.ic.zWFjmz-UDd.webp) no-repeat}.menu-icon-16-config{background:url(templates/bluestork/images/menu/icon-16-config.png.pagespeed.ce.tSJbnvZxJt.png) no-repeat}.menu-icon-16-default{background:url(templates/bluestork/images/menu/xicon-16-default.png.pagespeed.ic.WBm2X-w0jO.webp) no-repeat}.menu-icon-16-help{background:url(templates/bluestork/images/menu/xicon-16-help.png.pagespeed.ic.3uKy7_T1rC.webp) no-repeat}.menu-icon-16-help-jrd{background:url(templates/bluestork/images/menu/xicon-16-help-jrd.png.pagespeed.ic.itYx7q67sY.webp) no-repeat}.menu-logo{background:url(components/com_jce/media/img/menu/xlogo.png.pagespeed.ic.3mBBDeMkTE.webp) no-repeat}.menu-jce-cpanel{background:url(components/com_jce/media/img/menu/xjce-cpanel.png.pagespeed.ic.lrcYV2J4Ek.webp) no-repeat}.menu-jce-config{background:url(components/com_jce/media/img/menu/jce-config.png.pagespeed.ce.maK27ZFvwu.png) no-repeat}.menu-jce-profiles{background:url(components/com_jce/media/img/menu/xjce-profiles.png.pagespeed.ic.wKop4IkGZ4.webp) no-repeat}.menu-jce-install{background:url(components/com_jce/media/img/menu/jce-install.png.pagespeed.ce.HQF_4sDdYW.png) no-repeat}.menu-jotcache-logo{background:url(components/com_jotcache/assets/images/xjotcache-logo.png.pagespeed.ic.wF0SeNlBK7.webp) no-repeat}.menu-icon-16-mijoftp{background:url(components/com_mijoftp/assets/images/icon-16-mijoftp.png.pagespeed.ce.a_N2yFfsV5.png) no-repeat}.menu-mijosearch{background:url(components/com_mijosearch/assets/images/xmijosearch.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-config{background:url(components/com_mijosearch/assets/images/xicon-16-as-config.png.pagespeed.ic.hbWz8b6sMz.webp) no-repeat}.menu-icon-16-as-extensions{background:url(components/com_mijosearch/assets/images/xicon-16-as-extensions.png.pagespeed.ic.LNs8KIRvda.webp) no-repeat}.menu-icon-16-as-statistics{background:url(components/com_mijosearch/assets/images/xicon-16-as-statistics.png.pagespeed.ic.4c435wbN_C.webp) no-repeat}.menu-icon-16-as-filters{background:url(components/com_mijosearch/assets/images/xicon-16-as-filters.png.pagespeed.ic.YLSK6VpeIX.webp) no-repeat}.menu-icon-16-as-search{background:url(components/com_mijosearch/assets/images/xicon-16-as-search.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-upgrade{background:url(components/com_mijosearch/assets/images/xicon-16-as-upgrade.png.pagespeed.ic.D2R_2AaxJ1.webp) no-repeat}.menu-icon-16-as-support{background:url(components/com_mijosearch/assets/images/xicon-16-as-support.png.pagespeed.ic.K9OnYSv1eG.webp) no-repeat}.menu-responsivizer-16x16{background:url(components/com_responsivizer/images/responsivizer-16x16.png) no-repeat} eval(mod_pagespeed_VEShUZnb9g); eval(mod_pagespeed_pi_txB_CqZ); eval(mod_pagespeed_JNh$T_Ur_7); eval(mod_pagespeed_j_j96zFpqz); eval(mod_pagespeed_l5cgO0Q26v); eval(mod_pagespeed_YfmLMcs_XS); eval(mod_pagespeed_v5F7_6pGCV); eval(mod_pagespeed_1U22m$UcVw); eval(mod_pagespeed_JANIcyLAqF); jQuery(document).ready(function(){jQuery('.advancedSelect').chosen({"disable_search_threshold":10,"search_contains":true,"allow_single_deselect":true,"placeholder_text_multiple":"Type or select some options","placeholder_text_single":"Select an option","no_results_text":"No results match"});});jQuery(document).ready(function($){if(window.toggleSidebar){toggleSidebar(true);}else{$("#j-toggle-sidebar-header").css("display","none");$("#j-toggle-button-wrapper").css("display","none");}}); (function(){Joomla.JText.load({"COM_CSVI_ERROR":"Error","COM_CSVI_ERROR_500":"This error means that something has gone wrong but the server does not want to tell you what exactly happened. The only way to find out is to ask your hosting provider for the error message in the error log. For further information you can check the 500 Internal Server Error document on our site. Without the real error we will not be able to help you.","COM_CSVI_INFORMATION":"Information","COM_CSVI_CLOSE_DIALOG":"Close","COM_CSVI_ERROR_CREATING_FOLDER":"An error occured creating the folder","COM_CSVI_ERROR_DURING_PROCESS":"An error has occured during the import. Below the information received from the server.","COM_CSVI_CHOOSE_TEMPLATE_FIELD":"COM_CSVI_CHOOSE_TEMPLATE_FIELD","COM_CSVI_ERROR_PROCESSING_RECORDS":"An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.","JTOGGLE_HIDE_SIDEBAR":"Hide the sidebar","JTOGGLE_SHOW_SIDEBAR":"Show the sidebar"});})(); Draganfly Moto... window.addEvent('load',function(){var url='/administrator/index.php?option=com_mijosearch&controller=ajax&task=complete';var completer=new Autocompleter.Ajax.Json($('q'),url,{'postVar':'q'});});    System Control Panel Global Configuration Global Check-in Clear Cache Clear Expired Cache System Information Users Manage Add New User Groups Add New Group Access Levels Add New Access Level User Notes Add User Note User Note Categories Add New Category Mass Mail Users Menus Manage Add New Menu All Menu Items Community Builder Add New Menu Item Hidden Menu Add New Menu Item Main Menu Add New Menu Item Shop Add New Menu Item Content Articles Add New Article Categories Add New Category Featured Articles Media Components acymailing users lists newsletters autonewsletters campaign templates queue statistics configuration updateabout ARTIO JoomSEF Control Panel Configuration Manage Extensions Edit .htaccess Manage SEF URLs Manage Meta Tags SiteMap Manage 301 Redirects Statistics Upgrade Help & Support cbjuice process-users-from-or-to-a-csv-file export-users-to-csv notify-users about-cbjuice ChronoForms5 ChronoForms5 Validate Installation Community Builder Control Panel User Management Tab Management Field Management List Management Plugin Management Tools Configuration Contacts Contacts Categories content-statistics Creative Contact Form Personal Overview Forms Fields Templates CSVI Pro Dashboard Import Export Templates Maintenance Logs About extplorer Fast Seller HikaShop Products Categories Users Orders Configuration Discounts Help Update / About JCE Editor Control Panel Global Configuration Profiles Install Add-ons Joomla! Update JotCache Messaging New Private Message MijoFTP MijoSearch Control Panel Configuration Extensions Statistics Filters Search Upgrade Support Post-installation Messages Redirects reset-password responsivizer Search Smart Search Tags Extensions Manage Install Update Manage Discover Database Warnings Install Languages Update Sites Modules Plugins Templates Styles Templates Language(s) Installed Content Languages Overrides Help Joomla! Help Official Support Forum Official Language Forums Documentation Wiki Joomla! Extensions Joomla! Translations Joomla! Resources Community Portal Security Centre Developer Resources Stack Exchange Joomla! Shop Community Builder Control PanelUser ManagementAdd New UserTab ManagementAdd New TabField ManagementAdd New FieldList ManagementAdd New ListPlugin ManagementInstall New PluginToolsConfigurationCredits Iain Gwynn Edit Account Logout Draganfly Moto... (function(){var g=this;function h(b,d){var a=b.split("."),c=g;a[0]in c||!c.execScript||c.execScript("var "+a[0]);for(var e;a.length&&(e=a.shift());)a.length||void 0===d?c[e]?c=c[e]:c=c[e]={}:c[e]=d};function l(b){var d=b.length;if(0d){for(var a=Array(d),c=0;c=d.offsetWidth&&0>=d.offsetHeight)a=!1;else{c=d.getBoundingClientRect();var f=document.body;a=c.top+("pageYOffset"in window?window.pageYOffset:(document.documentElement||f.parentNode||f).scrollTop);c=c.left+("pageXOffset"in window?window.pageXOffset:(document.documentElement||f.parentNode||f).scrollLeft);f=a.toString()+","+c;b.b.hasOwnProperty(f)?a=!1:(b.b[f]=!0,a=a=b.g.height&&c=b.g.width)}a&&(b.a.push(e),b.c[e]=!0)}p.prototype.checkImageForCriticality=function(b){b.getBoundingClientRect&&q(this,b)};h("pagespeed.CriticalImages.checkImageForCriticality",function(b){n.checkImageForCriticality(b)});h("pagespeed.CriticalImages.checkCriticalImages",function(){r(n)});function r(b){b.b={};for(var d=["IMG","INPUT"],a=[],c=0;c CSVI - Maintenance Toolbar Continue Help Dashboard Import Export Templates - Template fields - Rules - Field mapper Maintenance - Available fields - Analyzer - Tasks - Running processes Logs About What would you like to do? -- Make a choice -- CSVI Pro HikaShop × Error No operation has been chosen, so I don't know what you like me to do. Select an extension first and then select the operation you want to perform. OK showMsg=function(header,body,okBtnText){jQuery('#warning').find('.modal-header > h3').text(header).end().find('.modal-body').html(body).end().find('.ok-btn').html(okBtnText).end().modal('show');} Joomla.submitbutton=function(task){if(task=='hidetips'){if(document.adminForm.task.value=='hidetips'){jQuery('.help-block').hide();document.adminForm.task.value='';}else{jQuery('.help-block').show();document.adminForm.task.value='hidetips';}return false;}else{if(jQuery('#csviModal').length>0){jQuery('#csviModal').modal('show');jQuery('.ok-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');execute(task);});jQuery('.cancel-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');});}else{execute(task);}}};function execute(task){if(jQuery('#operation').val()===null||jQuery('#operation').val()==''){jQuery('#warning').modal('show');return false;}else{Joomla.submitform(task);}}; CSVI Pro 6.6.3 | Copyright (C) 2006 - 2016 RolandD Cyber Produksi Joomla! 3.6.2  —  © Draganfly Motorcycles 2016 [/code]

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Hi, if I try to import an order, it will end up with an error: [b]Cannot process order. There is no user ID and there is also no valid order found[/b] the same happens if I try to import a sample file: [url=https://csvimproved.com/support/import/203-virtuemart/1080-virtuemart-orders-import]sample file[/url] how to solve this problem? Thanks, Petr. Joomla! 3.8.4 CSVI Pro 7.4.1 VirtueMart 3.2.12

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Hello Don, As the resulting file tells you, you have made selections which led to nothing being matched. Do you get any output if you set the [b]User vendor group[/b] to Don't use? I am thinking that your shoppers are not vendors, at least not at the same time. As Tharuna said, it may be a good idea to update to CSVI 6, since CSVI 5 support ends in 2 weeks.

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Hello Tharuna, I am afraid I was not clear enough. The custom fields are part of the Joomla core, so native Joomla and no 3d party. The user can create custom fields like I did, brand, price etc. for all articles in the site. What I like to do now is export the articles where the fields are not yet filled in. That should not be a great problem for such an advanced product as CSVI ? regards, Jules

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we just bought thesoftware to import users. at our test website it went ok, but at the life website it give the error: No column headers have been found in the file But the file works perfect on the test website with the same asci file This is the content: "email";"username";"usergroup_name";"password" "istefanescu@kphuisartsen.nl";"I.Stefanescu";"PO";"BB2121B" "s.vluggenpoh@xs4all.nl";"S.Vluggen";"PO";"ET6291V" both websites have Joomla 3.9.6 and SCVI Pro 7.11.0 But the life website is a copy of the old one of 4 days ago I checked all parameters but they are the same?? I am curious about the solution.. Leon

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Hello, Attached is an alternative way to retrieve the SEF URL by sending a request to the server for every URL. This way CSVI mimics to be a user and should get a more accurate SEF URL. Only downside might be the number of requests but you need to see if it works for you. In this document it's explained how to load a patch file in CSVI: http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file

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Hello, [quote]Maybe the export file being a BOM file is an issue for you? Just let me know if I'm not clear.[/quote] BOM is not generated with export but by the tool you use to open the CSV files. It says that your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 [/url] document.

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Roland Joomla 3.5.1 Virtuemart 3.0.16 CSVI 6.5.7 My use case is this. I have imported a number of customers into a specific usergroup on a Joomla site and I now need to allocate them to a Shopper Group in Virtuemart. I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please. Kind regarrds Mike

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Hello Dennis, Do you happen to have any templates without any fields? As for your first point, the bug is rather in how the user input is requested. The second point is definitely an issue of course, for that I have attached a patch file. You can [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and after that you should be able to export the templates.

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Hey Mark, The same story about unanswered emails I have heard from another user. I am aware that EZ Realty works OK as it is now and just looking forward as we are getting close to a year since the last release. CSVI 6 is coming out with EZ Realty support and not sure how much further to take it. For now it is OK :) I have no other suggestions just wanted to get your take on things.

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Hello, It was just a fluke that it worked the way it did :P It was never intended to work that way. So, I had another look at the VirtueMart code (CSVI doesn't do the price calculation itself), I think the attached patch file does what you are asking for. You still have to use the force shopper group option but there is now an option to use the logged-in user details. Let me know if that works for you.

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Hi; I've created an working template for importing users. All works fine. Using the same template from the front-end, results in an error 500. Lookting to my server's error log : [Mon Oct 17 17:44:40.632983 2016] [proxy_fcgi:error] [pid 29179:tid 139778276050688] [client 999.999.99.999:33424] AH01071: Got error 'PHP message: PHP Fatal error: Call to a member function getEnabled() on a non-object in /home/knr9999/domains/domain.nl/public_html/subdomain/components/com_csvi/controllers/imports.php on line 66\n', referer: http://www.domain.nl/subdomain/index.php All files have 644 and folders 755 And the php version is 5.5.38 Any suggestions?

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added cat id and now getting the following error Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 500 Status message: Internal Server Error I Love Film System Users Menus Content Components Extensions Help admin I Love Film Error An error has occurred. 1054 Unknown column 'ZfYMlSN1aTc' in 'where clause' SQL=SELECT id FROM `jos_k2_items` WHERE `alias`='Beneath the Harvest Sky' AND `catid`=ZfYMlSN1aTc

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Hi Roland, Did some more testing on items 2 and 3 above and it seems that when i set the shopper group of the admin user to other than VM's -default- it worked ok; need to do some more testing though. However the currency conversion issue still occurs, i.e. the price exported is always the shop's default one, Euro, regardless of the template Target Currency setting. Issue 1 (multiple duplicates export) still occurs also. Rgrds, Chris

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Hello Pas, [quote]Only question is; how do I setup my csv file to 'add' a 'new price' for shoppergroup 'winkeliers'?[/quote]That is clear. [quote]Don't know if I should use 'shopper_group_name_new', 'product_price_new' because the price is not set yet.[/quote]You don't need these fields because you are adding a new price. The fields you can user are: "product_sku";"shopper_group_name";"product_currency";"product_price";"product_tax_id" That should be enough to add a new price for a new shopper group.

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Hello :). I'm kind of new with csv improved even though I've been subscribing for a while, but now I have finally started to dig deeper into it :). I'm in the works of setting up a brand new store but I want to migrate all shoppers and certain products from my current store. Will csv improved handle all these things : Products & child products with break designs stockable custom fields All product reviews (these are for parent products only) All joomla users + vm shoppers Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) Thank you Best regards Peter

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So I have been doing some testing on both Joomla 2.5 and 3.4.0 but I haven't seen any issues. Joomla 2.5 [quote] Processing started: 13th March 2015, 4:50 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:50 pm Process ran for 2 seconds User has been logged out [/quote] Joomla 3.4.0 [quote] Processing started: 13th March 2015, 4:56 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:56 pm Process ran for 2 seconds User has been logged out [/quote] All this using PHP 5.5.14 and tried it with a subfolder as well. Which PHP version is your SH command using? So we have to look at why it is failing on your system as the code seems to be OK. Not sure if it matters for your system but the template_id='20' has single quotes while the rest has double quotes.

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[quote]Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.[/quote] Thanks tharuna I will look. I'm not interested in importing view level access in Virtuemart, I use them in Joomla. Is the same? Regards Erik

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Hello, There is nothing I can fix, it works for 1000s of other users just not for you. Officially MariaDB is not supported but only MySQL. As I said before it seems to be a connection problem where the database doesn't allow multiple connections. It is reusing the connection that is already in use and so overwriting what is in progress. Changing the PHP version is not going to resolve the problem I think because PHP doesn't handle the connections. If that would be the case, everybody would have the problem. These 3 different machines are with the same hosting provider? If you setup a test site locally using WAMP/XAMPP, do you still have the problem?

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Hello, copy the patch file. New issue. Clicking on the orders export menu on the frontpage shows a white page. Patch file has been copied and the original export.php file has encountered this error. But only in the order export at. [attachment]orders-export.jpg[/attachment] A log file was made independently of the error. [attachment]com_csvi.log.1638.zip[/attachment] Clicking on the user export menu on the frontpage. Everything was fine, there was no white page. [attachment]com_csvi.log.1627.zip[/attachment] otletgazda

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Hello Davide, Starting from CSVI 7.11.0 version, User custom fields are made very specific for billing and shipping addresses. So if your custom field is for example user_phone, you should add billing_user_phone and shipping_user_phone fields according to the address you are exporting in your template fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url]. Let me know if this solves your issue.

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Hi Roland, This is an incredibly fast support, wow, respect ! I loaded the patch and the cronjob works fine. But I had to modify the PHP-File as described in this Post: [url= http://www.csvimproved.com/forum?view=topic&catid=24&id=31188&start=12#36657]Topic[/url] The cronjob starts by an user with Superadmin-rights ... Is there a way to fix it without editing the PHP-file ? Another problem has surfaced: We protect our backend with the Plugin EasyCalcCheck PLUS - ECC+ which manipulate the URL of the backend. If the plugin is enabled we get the message: window.location = 'www.example.com/' You failed the spam check. Please try again! Do you have any experience with this plugin ? Or is it posssible to submit the token like the normal URL ? I mean, for example: /usr/home/xsufg/public_html/administrator[b]/?token=hereistthetokenplaced[/b]/components/com_csvi/helpers/cron.php Thank you so much for your support ! Nat

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Hello, Let me group your questions into one post. [quote] I thought this would be fairly straightforward, but I can't even get to first base. [/quote]Did you see the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] guide? [quote]Why can I import this field but not export it?[/quote]That is because of a bug but if you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url], that will fix the issue. [quote] I can export the State field this way (as state_2_code)[/quote]Actually you can export the state field in 3 different ways: [ul][li]state_2_code[/li][li]state_3_code[/li][li]state_name[/li][/ul] [quote] Seems crazy to me to have to build a state code translation table to massage my data before importing it. [/quote]So you don't have to if you import the state_name field either alone or in combination with the state_2_code field. [quote]and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong? [/quote]I was quite sure that was fixed. So I checked it, and it works OK when you have the name field in your import but if it is not, then it goes wrong. The attached patch fixes that as well. Let me know if there is anything else I can help you with.

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Hi Roland, sorry, I've tried to order the fields by "title", this didn't work, so I didn' et the unwanted entries anymore. Yeah :-) OK, so now please see: https://gyazo.com/15d125d5821e4c53cef654f2a6d4f6aa As you see the "publishing" worked, but the ordering is wrong and the links to the Vm categories don't fit. Live shop: https://gyazo.com/2f46d68c02dc29f279883d3440ecab50 (new one is above) Links live shop:https://gyazo.com/6335569d11997907cc992c00365ea807 Links new shop: https://gyazo.com/a30baeaa5b159ddbda8a1da1a32cbcbb We're coming closer! Last thing will be user import.

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I don't know if you are a user of Akeeba Backup, this very popular backup extension for Joomla also has CLI scripts for running backups. Their CLI scripts also require the double dash as [url=https://www.akeebabackup.com/documentation/akeeba-backup-documentation/automating-your-backup.html#native-cron-script]explained in their documentation[/url]. In your case this wouldn't work either I think, which does make your setup a little different from the rest. Your idea is something you can try for sure.

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Hello, We do not have documentation on regex as it is vast user based functionality and so having any specific document is not going to help. Can you backup your import template and send me? I will check here and see if i can find something. To get the template XML file go to CSVI maintenance menu, select CSVI Pro in first option and Backup templates in second option. Select your import/export template and click continue. Post the downloaded XML file.

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Hello, Thanks for your help but I'm another problem and maybe you can help me again: Since there are field names and paths that have changed from one version to another. When importing CSVI Virtuemart to be very useful to have a table that could see the correspondence between the names fields of existing fields in Joomla 1 and VM1 regarding Joomla 3 and Virtuemart 3. And the same for the routes. I think we would be useful to many users: P Example: Field name have changed Virtuemart 1 ---> Virtuemart 3 category_thumb_image -> file_url_thumb Example: Pathways changed Virtuemart1 -> Virtuemart 3 [/ b] components / com_virtuemart / shop_image -> images / stories / virtuemart Kind regards and Thanks!

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Hello, I see we are talking about a completely different type of export. I was thinking you are doing an order export while you are doing a user export. That was not clear to me as there was no debug log for me to see. Now that you included it I see what is going wrong and this is indeed related to the patch. The reason you get both types of addresses is because of the new feature you requested has been implemented. We will take a look and post an updated patch for you.

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I have done a little digging in the database on the Null entries above. I found the following on one of them. [attachment]null.jpg[/attachment] This database is a migration from VM 1.x. I used VM MIgrator to do the migration. The only things I migrated were user info and orders. Could these NULL entries be causing the problem and if so, are they safe to delete? The bottom line has Null in all the fields except the IDs shown above and the state filed which is 0.

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Hello, i want export one list of order at end of the month. only one line per order_id exemple : invoice number - date invoice - order_id - fullname - order_total - total_product_without_tax - product_tax - shipment_without_tax - shipment_tax - total_paiement - paiement_name I currently exports much, but I have several lines per order from there to more than one item per order. [b]Is it possible to export a sales summary by month-end on one line per order ?[/b] Thank-you French user ...sorry for my english :)

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Hi Roland, I know there are some filtering settings available during export of various templates, but it would be nice to be able to further filter some fields based on specific values during the process. A common example could be exporting the VM users waiting list. We'd like to export for example only the values with notified=0 because this is what matters. However currently, we have to export all the values, even the ones with notified=1 which is a bit of a problem, especially if you have a lot of data. I really think that such a functionality would add even more value to the export function, let me know if you have considered this! Rgrds, Chris

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Hello, The images category is ok now :) . I have a problem with the shoppers. They haven't all information. I have the name, username and e-mail. But have not the ID, the billing information (address, etc) and neither the shipment address. I try to import this from Jommla 1.5.6&Virtuemart 1.1.9 but the result csv file is empty, I can see only the name of headers. I import from the table "user info export" and choiche all fields. Thanks for your help Kind regards

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Hello Ray, Sorry to say, i am still not able to figure out how to get the option "Use current/parent product as derived". I dont see it in my test site when i try to add a new variation on custom fields tab. I tried to check on your test website but access to your VirtueMart pages are disabled for the user details you had sent me. Can you provide me the access to those views so i can have a look at it?

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Hello Teresa, A user trabica recently came up with same type of error and here is the [url=https://csvimproved.com/forum?view=topic&catid=44&id=33537&start=24]link[/url] to the post. The actual error was something else and it was not getting in logs. Roland had posted him a patch file so we get to know the actual error. Can you try loading the same patch file Roland had posted and see if you see the actual error? Can you post it here?

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Hi tharuna, thank you so much, i've made the changes you've suggested but now I'm getting this error: These fields have been found but are not supported by CSVI: state_name country_name I've attached the sample csv and log [attachment]exportar_usuarios1.csv[/attachment] [attachment]com_csvi.log.13.zip[/attachment] About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export Thanks

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I bought CSVI some few years back.. but then could not use.. paid for it but could not use with my little knowledge and gave up.. after all these years .. now again. i decided to buy again this time thinking i would work hard to make it work. but could not . then i turned to support forum here. I think with your help this time round it will work. Thanks .. Joomla https://servomotorexpert.in/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello, I have purchase component com_csvi_6.5.7_pro.zip to export virtue-mart product, with joomla 3.5, but there is no option for virtue-mart component when i create template for export product we want virtue-mart under Operations, when i create new template for export product the first step display Select Details -> Explanation Details Operations ->Component CSVI Pro Joomla Categories Joomla Content Joomla Menus Joomla Users I think we have missed virtue-mart option for Component . I am not able to export virtue-mart product. Please also check screen-shot i have attached. and give me solution. so please provide me solution for that looking forward to your reply. Thanks

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Hi all, I'm new user to CSVI and I think it is what I need. However the thing that I would like to achieve is not yet working as expected. I'm able to import one single content into the desired category but what I really need is the possibility to import multiple. I can see from the logs that 202 records are processed. Also the CSV Analyzer is showing 3 records correctly. But only the 1st one is written to the database. Joomla 3.3 CSVI Pro 5.17 [attachment]import_statements.csv[/attachment]

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Hello, @ Joomla 3.8.10 + VM 3.2.12 + OPC 2.0.367 + CSVI Pro 7.9.0 I'd like to notice that unfortunately the [product_attribute] field doesn't work properly in advanced order export. It will export the default values of the custom fields. For example if you have a simple S type custom field dropdown with different product colors, you will get in the order export the default value and not the user choosen value. I checked the database table and it contains the right custom values for the order item.. Could you pls fix this? thanks

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This is something I would recommend being able to add to Order exports. If someone is trying to see all the sales over the last month and confirm the orders, then its important for them to be able to view the order characteristics. Using the t-shirt example in ecommerce: Export shows sales of 500 t-shirts in the last month. Each t-shirt has 2 options, color and size. But the report wouldn't show those characteristics so the user wouldn't know what items sold more than others, etc...

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Hello Sergio, [quote]I could notice that the CSVI directly select the context column as primary key,[/quote] I won't agree to this statement. CSVI does not set any field on its own. By default the Import based on field will look like attached screenshot. The import based on field is specifically set by the user in his template. [quote]so in the Import Template, on the Option Tab, I just define the id, as the import based on, and works perfectly.[/quote] Glad to know that you got it working.

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Hi, I don't have the key cron in my template options. I need to set "User modified date" from command line and this --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") don't work. [root@admin49178387 ~]# php /var/www/vhosts/admin49178387.localhost/MYNAME/administrator/components/com_csvi/helper/cron.php --key="MYKEY" --template_id="1" --form.orderdatestart$(date -v-5d +"\%d-\%m-\%Y") date: invalid option -- 'v' Try `date --help' for more information. Use --help to see the help information Processing started... Template ESPORTA CLIENTI

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Oh my bad, I was looking at the CSVI 6 code. That change won't have any effect on CSVI 5 but leave that change. Find the file administrator/components/com_csvi/models/importfile.php and locate the line 1148 [code type="markup"]return $date->format('Y-m-d', false, false);[/code] and change this to: [code type="markup"]return ($tz == 'user') ? date('Y-m-d', $old_date) : $date->format('Y-m-d', false, false);[/code] Run the import once more and see if that keeps the date.

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Hello, [quote]What is the new value I need to give to "file_url" to successfully import to my remote site? For example, if the image is in the C: \ Users \ Inès \ Desktop \ Website \ ImageName.jpg directory ? I can not do it for now[/quote] You cannot connect images from your local computer to your site. What you need to do is, upload all these images to default VirtueMart image location images/stories/virtuemart/product on your site and use image name in file_url field in your import file. This way CSVI will connect your image to product. Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/805-import-virtuemart-images]import VirtueMart images[/url] document for details.

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Hello, [quote]1) Virtuemart users: in admin i have 1298 customers but in export only 177. I can not see what i am doing wrong (see attachments)[/quote] Can you post the export debug log? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document. [quote]2) Products: i have a multilanguage site, but i dont see the title, descriptions for the different languages... [/quote] You cannot have title and description of all languages in one export file instead in your product export template settings on Options tab select the language you need to export the title and description.

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I have many products set up in my J2Store, with some of them having multiple prices that are visible to specific user groups only. I just ran a test price export using the fields; SKU, price,customer_group_name Upon exporting, only the products with advanced pricing set up where exported, where I would have expected all product prices to be exported. I exported this for a test as in the future, It will be handy to export all prices & then import with price updates. How can I export all regular & advanced prices?

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Hello, [quote]I currently exports much, but I have several lines per order from there to more than one item per order. Is it possible to export a sales summary by month-end on one line per order ? [/quote] You can check out the documentation [url=https://www.csvimproved.com/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields] Group by and Sort by[/url] fields to avoid duplicates in export. [quote]French user ...sorry for my english :)[/quote] Good enough for us to understand :laugh:

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Hello, [quote]Everything is fine but I can not find the field "perms" under CSVI - Available fields --- Virtuemart - User Info What do I need to do?[/quote] The field "perms" was used by old version of VirtueMart and no longer supported. The new field for latest VirtueMart version is shopper_group_name, You can use this field in your import file. I have updated the document too. Also, i noticed that you are using CSVI 6.5.5 version. The current version is CSVI 6.6.2, it is recommended to update your CSVI extension.

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Hello Rolandd, yes, that sentence I did read :-) But I do not know what that means. Do I have to write a plugin for CSVI, or is there a field available which could manage it. Or more simpler asked: How can I join two tables? I am practiced with the custom fields and sql and I have a query which does a table LEFTJOIN for a complete csv for a special export of more than the available fields of (for e.g.) included order-products, -users and so on. So now I try to realize an based sql statement (which is including 2 or more tables) and I do not get it to work with CSVI :-) Please point me a direction. Best regards, Pierre.

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Hello Julius, To make it easy for users we have added an option of changing virtuemart_vendor_id field value to 0 from CSVI maintenance menu instead of looking for table in database and changing it manually. You need to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] to get this new option. Once the patch file is updated, go to CSVI Pro >> Maintenance page. Select VirtueMart in first drop down and Fix related products/categories duplicates option in the second drop down, click Continue. This will fix the virtuemart_vendor_id value to 0. Now run the import and check if the related products are not duplicated. [attachment]patch_vm_maintenance_2017_11_09.zip[/attachment]

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Hello Andrea, CSVI doesn't remove the zeroes before the usernames, if you import them and they are gone, it means they are gone in the file you are importing. Most likely is, if the file has been opened in a spreadsheet, the zero has already been removed there because spreadsheets will do that with numbers that start with a zero. The best way to see that is to check the file you want to import with a plain text editor. This will show you how CSVI sees your data. To know more you will have to post your debug log and the file you are importing if you want us to check what is happening. In case the import file (because they are users) contain confidential information. Please send it via a Private message.

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We are running into an SQL error when running a Hikashop Order export. This is the error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') GROUP BY `order_number`,`order_created`,`order_status`,`user_email`,`order_pay' at line 34 SQL=SELECT `order_number`, `order_created`, `order_status`, `user_email`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_company` AS `shipping_address_company`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_country` AS `shipping_address_country`, `order_payment_method`, `order_product_name`, `order_product_quantity`, `order_product_price`, `order_shipping_method`, `order_shipping_price`, `order_product_tax`, `order_full_price`, `serial_number`, `order_discount_code` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN () GROUP BY `order_number`,`order_created`,`order_status`,`user_email`,`order_payment_method`,`order_product_name`,`order_product_quantity`,`order_product_price`,`order_shipping_price`,`order_full_price`,`serial_number`,`order_discount_code` Attached is our template backup

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Hi, I downloaded all the extensions which were available; HikaShop plugin for CSVI 7 Pro Plugin for CSVI 7 Pro to export single orders for HikaShop. VirtueMart 3.0.3 and higher plugin for CSVI 7 Pro etc etc Export VirtueMart data and import to HikaShop 4. Run the HikaShop user import after this im trying to execute the following command Hikashop Customer import I cant in the field activation change to another word as: address_street address_street2 address_city address_company etc etc Can you help me with this. Thank you in advance

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Hello Davide, Assuming that you are running VirtueMart order export, the patch file for supporting billing_ and shipping_ for user custom fields in Order export is ready and is attached. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and let me know how it goes? Also make sure you [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] after loading the patch file. [attachment]patch_vm_2018_12_10.zip[/attachment]

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Hello, [quote]Lets suppose that we want to list some other products - these would have four dropdowns, "Colour", "Length", "Width" and "Type". As I understand it, the only way I can import these new labels is to import the custom fields, and then to update the available fields, then amend the import template to include these new fields. I don't want to provide back end access to do this, so I want to know if there's another approach. I want users to be able to add whatever dropdowns they need for whatever products they're listing without having to involve me or have administrative access to the website.[/quote] The order you said is correct, Import the custom fields then update the available fields but it is not a must that the new fields are to be amended to the import template. Users can have the new fields in their import file and with setting Use file for configuration set to Yes on File tab in import template, CSVI will automatically read the new fields from the import file using column headers. Infact CSVI can read all the fields from file with this setting and not only the new fields just that the column headers should match to the name of the field as stored in the database. [quote]One method I've been looking into is to create an xml file containing the new template and import this, followed by the field update, all done via cron job, but I wondered if there's a simpler way?[/quote] For imports you can do it Via [url=https://csvimproved.com/support/questions-and-answers/4215-run-cron-using-url-on-frontend]Frontend using a URL[/url] too but you need to update available fields using cron.

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I also just checked my db to be sure maybe a setting wasn't hung there forcing it to use order_id. "category_separator":"\/", "splitorderline":"0", "ordernostart":"", "ordernoend":"", "orderlist":"", "orderdaterange":"lastrun", "orderdatestart":"", "orderdateend":"", "ordermdatestart":"", "ordermdateend":"", "orderstatus":["confirmed"],"orderpayment":["1"],"ordermanufacturer":["none"],"ordercategory":["none"],"ordercurrency":[""],"orderpricestart":"", "orderpriceend":"", "orderuser":[""],"orderproduct":[""],"groupbyfields":"{\"name\":[]}", "sortfields":"", "use_system_limits":"0", "max_execution_time":"", "memory_limit":"", "csvi_template_id":2,"tags":null} Any ideas as to why my orders are not being exported? Like I said, when I run the export manually it will do it correctly, but when triggered by the mass-action it does not. After looking at the documentation it seems there may be a way to trigger the export after all. It is not really how I want things to work, but it may solve both issues at once.... I still would want to find a way to get this mass-action triggering my exports in other words. I can use the export URL as the redirect for when a user completes a payment. In theory the user will be redirected to the export URL when they finish up with PayPal triggering the export at which point would also include their own order as it would be then set to completed as well. Thoughts? I don't really like putting work arounds in place rather than using intended functionality though.

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Hi. im importing some products in the virtuemart i started with a test csv file. so i can be sure about the validation of my csv file. but the problem is after clicking on import it import that one file but doesn't finish the importing session. so server keeps going. that causes that i cant edit the imported product or website will become extremely slow i will attach my csv file to this post . if you need to login to my admin area i can DM your the user credentials . just let me know . thanks a lot

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Hey Jimmy, CSVI 6 became stable last month, the CSVI 6.1.0 was a new release in the CSVI 6 cycle. [quote]I really didn't the hassle of upgrading right now.. isit necessary? [/quote]Not necessary you can apply the change manually as well. Find the file administrator/components/com_csvi/models/com_k2/import/itemimport.php and in that file look for the line that says [code type="markup"]$value = $this->convertDate($this->$title, 'date');[/code] and replace it with [code type="markup"]$value = $this->convertDate($this->$title, 'date', 'user');[/code] that should be enough to make it work.

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I think i already confuse you so again and for the last time: This is what i need 1.User make order 2.The system Export the order and take the Ship To Name and put it in Full_Name field 3. If the Order don't have the Ship To name the system will use Bill To name I have [b]Billing or shipping address[/b] enabled in my options but this function is working only for the address not for the name Thanks We are exporting data as CSV file Do i need to patch the code or this can be done with Rule?

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I am running J!3.0.48 with CSVI 6.55, Virtuemart 3.0.12, and PHP 5.6.2. I am trying to export a list of VM customers with addresses. I have a template set up with action=export, component= Virtuemart, and operation=users info. I have these fields set: 1 full_name 2 address_1 3 city 4 zip 5 state_name 6 state_2_code 7 state_3_code When I try to do the export, I get the following error message: Error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 3 SQL=SELECT state_name FROM dev3_virtuemart_states WHERE virtuemart_state_id = I have tried it with and without the state id fields. What am I doing wrong?

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Hello ! I'm importing, nearly daily, new users with CSVI Pro 6.6.2 My import template works very well but only when I select the input file from my computer. When I try to load the file from a FTP server it doesn't work My FTP setting seems to be correct because when I hit the test button in the template page I get the message 'FTP connection successful - the file have been found on the FTP server' but when I click Import/select file/preview, the resulting message is 'JFTP: :get : bad response' and 'Impossible to read the file from FTP' [attachment]com_csvi.log.313.zip[/attachment] [attachment]com_csvi.log.313.zip[/attachment] [attachment]user_import_error.jpg[/attachment] What could be the reason ? Thanks, Olivier

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Hello, I'm trying to import virtuemart products, orders and joomla users but I'm getting error 500. Asked my hosting provider to send me information from longs: [Mon Feb 19 02:21:23.392505 2018] [fcgid:warn] [pid 28746:tid 140314671679232] (104)Connection reset by peer: [client 88.240.74.90:59937] mod_fcgid: error reading data from FastCGI server, referer: https://www.baseini.net/newsite/administrator/index.php?option=com_plugins&view=plugin&layout=edit&extension_id=10314 [Mon Feb 19 02:21:23.426194 2018] [core:error] [pid 28746:tid 140314671679232] [client 88.240.74.90:59937] End of script output before headers: index.php, referer: https://www.baseini.net/newsite/administrator/index.php?option=com_plugins&view=plugin&layout=edit&extension_id=10314 Could you please advice me what I should do?

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I usually am pretty good at figuring this stuff out, but I am working on exporting/importing my vm database from an old 1.5 site to my new 3.6.4 site and can't seem to figure out how to successfully import the user country's and states. I am sure this is super simple, but I exported the countries and states in 2 digit names and am trying to import them into the country ans state fields but they are not importing. For instance: Field: country: I am using CAN (Canada) Field State: AB (Alberta) Any help would be greatly appreciated. Adam

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Hello, There are people who have build an export for Google Merchant. There is an older article [url=https://www.csvimproved.com/en/support/export/204-virtuemart/831-creating-a-google-base-export-file]Creating a Google Base export file[/url] you can check. The screenshot is old but the page is still the same in CSVI 6, called File. This would be your starting point I would say. You can also have a look at this [url=https://www.csvimproved.com/en/forum?view=topic&catid=44&id=32732#46335]thread[/url] as to what another user has done.

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Hello, [quote]how do I add a button (or menu item) to my website to download the selected data?[/quote]Have a look at the [url=https://csvimproved.com/support/questions-and-answers/1117-setting-up-a-front-end-template]Setting up a front-end template[/url] document which explains how to create the menu item. [quote]For instance, I will display a query of data on the screen and I want to have a Download button so the user can download it in CSV format.[/quote]Once you have created menu items, you could create links to the menu items.

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Hello Guenter, [quote]there are no errors of my working installation.[/quote]If your server throws errors without logging them. The question becomes do you have access to the correct error logs? Usually the server error logs are not available to the end-user unless they manage their own server. I have not seen any server yet that throws errors without logging them. [quote]When I try to fix the database, I only get a blanc page.[/quote]If you enable the error reporting in Joomla, do you see anything then? If not, you may have the same internal server error.

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Hello, [quote]Are you saying if I import both fields, state_2_code and state, where only state_2_code has a value and state is blank, then it will update the state correctly in the user address?[/quote]What I mean is that both fields can be in your import file but the state_name has to be filled. To help you out I have attached another patch, after you load this patch go to Available Fields and click on the Update button. This makes the state_2_code available for the user import. So you can use just that field and don't need to worry about the state_name field. [quote]Also, I'd like to insert this field next to the state field, but is there a simple way to change the order of the fields, without editing each one to change the order number?[/quote]You can change the number in the box before the field names, after that click the Save button in the toolbar on the right. Not the button at the top of the inputboxes ;) [quote] I wonder also whether I can leave the Column Header entry blank in the export template, will the Field Name value get plugged in by default, or do I have to manually type in the field name for all of these fields?[/quote]You can leave the Column Header entry blank, the Field Name will then be used. The Column Header can be used in case you need different names.

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Hi Roland, Are you saying the the my field isn't really relevant? It is by the field order? Again, the instructions are a bit trying as the video is not user friendly. I appreciate your help as much though! My issue is I am going to be using this as a cron job. I wanted to test on a small patch before trying to import 2.5 million products. The client will be sending me the file and I don't want to have to modify his original each time it is sent. This is a critical issue. So, please advise. The csv file original headers are by:???????? Thank you

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Hello, So we have a query. We are exporting Hikashop Orders and it works well, but we import into an accounts system and the accounts system needs a column to always have a value. For example, we export the 'Name' which is a custom Hikashop Company Name Field on the order, since admins can process orders. This isn't always filled out if there isn't a company purchasing, so we then need to fill this out with the users full name if the company name is empty. I would expect to see an options / conditions tab on the field in CSVI, so we can say 'If Empty' Load Field: First Name & Last name Is this at all possible? Or do we need to look at just using a custom SQL Export Query in PhpMyAdmin or similar? Many thanks Tony

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[b] Maybe you can help me with this, when we execute the commands by hand everything is ok:[/b] $_SERVER = array(39) { ["HOSTNAME"]=> string(27) "serverhostname" ["SHELL"]=> string(9) "/bin/bash" ["TERM"]=> string(5) "xterm" ["HISTSIZE"]=> string(4) "1000" ["SSH_CLIENT"]=> string(22) "…" ["QTDIR"]=> string(17) "/usr/lib64/qt-3.3" ["QTINC"]=> string(25) "/usr/lib64/qt-3.3/include" ["SSH_TTY"]=> string(10) "/dev/pts/0" ["USER"]=> string(4) "root" ["LS_COLORS"]=> string(1253) "rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:" ["PATH"]=> string(141) "/usr/local/jdk/bin:/usr/lib64/qt-3.3/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin" ["MAIL"]=> string(20) "/var/spool/mail/root" ["PWD"]=> string(26) "/home/hostname/importation" ["JAVA_HOME"]=> string(14) "/usr/local/jdk" ["EDITOR"]=> string(4) "pico" ["LANG"]=> string(11) "en_US.UTF-8" ["HISTCONTROL"]=> string(10) "ignoredups" ["HOME"]=> string(5) "/root" ["SHLVL"]=> string(1) "2" ["LS_OPTIONS"]=> string(25) "--color=tty -F -a -b -T 0" ["LOGNAME"]=> string(4) "root" ["CVS_RSH"]=> string(3) "ssh" ["QTLIB"]=> string(21) "/usr/lib64/qt-3.3/lib" ["VISUAL"]=> string(4) "pico" ["SSH_CONNECTION"]=> string(38) "…" ["CLASSPATH"]=> string(32) ".:/usr/local/jdk/lib/classes.zip" ["LESSOPEN"]=> string(25) "||/usr/bin/lesspipe.sh %s" ["HISTTIMEFORMAT"]=> string(6) "%F %T " ["G_BROKEN_FILENAMES"]=> string(1) "1" ["_"]=> string(18) "/usr/local/bin/php" ["PHP_SELF"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["SCRIPT_NAME"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["SCRIPT_FILENAME"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["PATH_TRANSLATED"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["DOCUMENT_ROOT"]=> string(0) "" ["REQUEST_TIME_FLOAT"]=> float(1452084877.58) ["REQUEST_TIME"]=> int(1452084877) ["argv"]=> array(3) { [0]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" [1]=> string(14) "--key=imp_prod" [2]=> string(15) "--template_id=6" } ["argc"]=> int(3) } [b] But when we use Crontab Linux to execute the commands it seems the server variables are differents and causes errors: [/b] $_SERVER = array(15) { ["SHELL"]=> string(7) "/bin/sh" ["MAILTO"]=> string(25) "name@mydomain.com" ["USER"]=> string(8) "myuser" ["PATH"]=> string(13) "/usr/bin:/bin" ["PWD"]=> string(14) "/home/hostname" ["LANG"]=> string(11) "en_US.UTF-8" ["SHLVL"]=> string(1) "1" ["HOME"]=> string(14) "/home/hostname" ["LOGNAME"]=> string(8) " myuser" ["_"]=> string(12) "/usr/bin/php" ["PHP_SELF"]=> string(0) "" ["REQUEST_TIME_FLOAT"]=> float(1451933701.83) ["REQUEST_TIME"]=> int(1451933701) ["argv"]=> array(4) { [0]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" [1]=> string(18) "--task=maintenance" [2]=> string(18) "--addon=virtuemart" [3]=> string(20) "--operation=backupvm" } ["argc"]=> int(4) } [b]Here are the errors, nothing is executed : [/b] Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/application/web.php on line 869 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/application/web.php on line 1139 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/uri/uri.php on line 96 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/uri/uri.php on line 167

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Ok so, Battled with this all day yesterday to no avail. I managed to import my customers product categories and products, but when I import the products the prices do not load. Vituemart Version: VirtueMart 3.0.8 CSVI Version: CSVI Pro 5.21.2 Joomla Version: 3.4.1 PHP Version: 5.5.24 Have attached debug and import file(s). I have tried many different import methods going through the forums but nothing updates any prices. I am new to both CSVI and Virtuemart. Have added a couple of the files I have tried. When I tried it with quantities for pricing e.g. 1 - 1000 it added a new pricing structure in VM but did not load the prices. i.e. "all users, for 1-1000" but price still "$0.00". Fast help would be much appreciated.

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It takes some energy. But we succeeded through a vba in exel. Workbooks.OpenText Filename:="C:\Users\Drees\Downloads\tran0487.txt", Origin _ :=xlMSDOS, StartRow:=1, DataType:=xlFixedWidth, FieldInfo:=Array(Array(0 _ , 1), Array(3, 1), Array(17, 1), Array(32, 2), Array(45, 1), Array(59, 1), Array(91, 1), _ Array(92, 1), Array(112, 1), Array(119, 1), Array(123, 1), Array(125, 1), Array(131, 1), _ Array(132, 1), Array(134, 1), Array(137, 1), Array(151, 1), Array(163, 1), Array(175, 1), _ Array(151, 1), Array(163, 1), Array(175, 1), Array(181, 1), Array(187, 1), Array(191, 1), _ Array(197, 1), Array(199, 1), Array(201, 1)), TrailingMinusNumbers:=True Range("E5").Select

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I am trying to create an order export for Hikashop and I keep getting SQL errors every time I create the template. This is the current error I am getting: [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 22 SQL=SELECT `order_number`, `order_created`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_country` AS `shipping_address_country`, `user_email` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN ()[/code] It pretty much doesn't matter what fields I select, I continue to get a SQL error every time. What am I doing wrong? Joomla Version: 3.6.2 CSVI Version: CSVI Pro 6.6.4 Hikashop Version: HikaShop Business 2.6.4

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Good morning, Hope you can help me,again! I am getting the error message below, using the following cron job: /usr/local/bin/php "/home/domains.com/public_html/administrator/components/com_csvi/helpers/cron.php" username="abc" passwd="zyz" template_id="12" jform:general:exportto="export_xml" Any idea? PHP Strict Standards: Non-static method CsviHelper::arrayExtend() should not be called statically, assuming $this from incompatible context in /home/domains.com/public_html/administrator/components/com_csvi/helpers/cron.php on line 194 PHP Strict Standards: Non-static method CsviHelper::arrayExtend() should not be called statically, assuming $this from incompatible context in /home/domains.com/public_html/administrator/components/com_csvi/helpers/csvi.php on line 38 X-Powered-By: PHP/5.5.23 Set-Cookie: 95f59158b7d1cfed1a64e23aa3ab2fff=9tkird2h0ddoiqoevul18onu51; path=/; HttpOnly Content-type: text/html Processing started: 10th April 2015, 8:40 am Template name: Export Beslist.nl You are not authorised to view this resource. Processing finished: 10th April 2015, 8:40 am Process ran for 1 seconds User has been logged out

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Hi Rolandd, After updating to the most recent release, then applying this [url=http://www.csvimproved.com/en/forum?view=topic&catid=45&id=32565]fix[/url] that fixed the first issue, I'm seeing the following error: [code type="markup"]An error has occured during the import. Below the information received from the server. Status error: 200 Status message: OK Fatal error: Class 'VirtuemartTableProductPrice' not found in /home/warner/public_html/administrator/components/com_csvi/rantai/import/engine.php on line 300[/code] I search through the forum in case it was reported by another user. Couldn't find anything that seemed related.

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Hello Marcel, [quote]I do not understand why you think I use product import.[/quote]You are not using the product import but the user infogate is. [quote] Which fields I should use? Where can I find this?[/quote]It is in the documentation [url=http://www.csvimproved.com/en/support/import/203-virtuemart/912-import-virtuemart-2-prices]Import VirtueMart prices[/url]. There is a section called Change a price, this has the fields listed you need. Post the debug log of your import so I can see what happens. Let me know which file you used for the import.

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Hi Thauna, Setting the 2 decimals doesn't do the job. What also tried, is using the default shoppergroup with id = 1 , but if I use this setting I am getting no records at all. I also tried to add a new admin user who is in the same shopper group but no luck. But back to my original approach and use the rules to add tax to salesprice, this is almost working, except the rounding thing. So salesprice is 71.90083 x 1,21, this would results in 87,0000. But CSVI is using 71.90 x 1,21 and result is 86.999. Even with the setting to 2 digits! Any idea solving this?

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Hello, I imported the file without the "size" field, the parent product and the child products were inserted correctly. In the back-end, the information concerning the product has been inserted all, the custom fields are present. In the front-end, in the category "BERRETTO TESSUTO", http://lnx.cappelleriaartigianale.it/index.php/uomo/uomo-invernale/berretto-tessuto, there are six child products of the parent product "PIO659" [attachment]replicated_productst.jpg[/attachment] Instead the parent product should be present, by clicking on it the user must be able to choose the sizes, as happens with the products entered manually. [attachment]correct_product_1.jpg[/attachment] and [attachment]correct_product_2.jpg[/attachment] Thanks Pio

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Hello, [quote]I think i already confuse you so again and for the last time: This is what i need 1.User make order 2.The system Export the order and take the Ship To Name and put it in Full_Name field 3. If the Order don't have the Ship To name the system will use Bill To name I have Billing or shipping address enabled in my options but this function is working only for the address not for the name[/quote] The field you need to use in your export template to get shipping to name is shipping_full_name and not full_name. Add this field and see if it solves your issue.

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(CLI cron) Import Product VM Product - Import 2016-07-06 14:43:01 2016-07-06 14:43:19 500 No No debug log available (backend) Import Product VM Product - Import 2016-07-06 14:34:21 2016-07-06 14:40:45 Super User 6493 No Show | Open | Download (Joomla update not working: [06-Jul-2016 16:30:17 Europe/Budapest] PHP Notice: Undefined index: extractdir in /home/xxx/public_html/xxx/administrator/components/com_installer/models/update.php on line 449) I must reinstall to update. "Delete after import" not working in CLI cron.

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Good morning from Germany, in the meantime, I have all the imports tested. In the category overview, I do not see any products pictures although these are on the server. I thought first it was the attitude of the "available pieces", unfortunately this was not the case. You can see it here: http://new3.beast-supplements.de/index.php/shop/arginin Then I've tried to import the menus, there I got several issues with ordering and links... Please see: live shop: https://gyazo.com/5944a945ff27a178e9f75f4570be5dc3 (correct VM category link) correct ordering https://gyazo.com/9c0510a178dea01faac4c2de9463f06d nerw shop:link https://gyazo.com/a18003d7b126a4b1ee6815f43c199aa8 ("Weight Gainer" is wrong, it's in every case) wrong ordering: https://gyazo.com/366bec4a65b1136521fc31492267240b And then finally I can't import any VM users... A lot more things to dol, bute hope we will get it fixed :-) Have nice start into the week, best wishes.

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I am using Multiple customfields filter for virtuemart. I created csv file according to this instructions http://www.csvimproved.com/en/csvi-documentation/tutorials/922-multiple-customfields-filter-for-virtuemart I also created values in the custom field parameters section. When I import the values, the program seems to create unique search value for every value in the custom_param field. How can I prevent duplicate value creation? I am using Joomla 3.3.6, CSVI pro 5.21.2 and VM 3.0.8. The site is http://www.slovenski-tarok.si/et-test/ponudba User: test pass: testme_xa534 Notice, that there are many duplicate values in the Filter sidebar.

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Hello, Your screenshot shows that images have been created but has not been downloaded. Are you downloading these images from a remote server? Recently there was a user who had the same issue and he solved it by setting allow_url_fopen to "on" on his server. The post related to this issue is [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here[/url]. Try this solution and if you still have issues post your import debug log and sample import file to check. To know on how to get the debug log, check [b]Where to get debug information?[/b] section on top of this page.

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Thank you, rolandd. The path was incorrect, but I found a path to php where I got an answer: [code type="markup"]root@vps [/]# /usr/bin/php -v PHP 5.4.45 (cgi-fcgi) (built: Sep 27 2015 12:06:37) Copyright (c) 1997-2014 The PHP Group Zend Engine v2.4.0, Copyright (c) 1998-2014 Zend Technologies with XCache v3.2.0, Copyright (c) 2005-2014, by mOo with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and with Zend Guard Loader v3.3, Copyright (c) 1998-2013, by Zend Technologies with XCache Cacher v3.2.0, Copyright (c) 2005-2014, by mOo[/code] But though the cron job is run, it still does not produce any output. [code type="markup"]Oct 31 06:00:01 vps CROND[24019]: (xxxuserxxx) CMD (/usr/bin/php /home/xxxuserxxx/public_html/administrator/components/com_csvi/helper/cron.php --key="######" --template_id="5")[/code] (from the cron log). The cron job is run as the user (masked) so there shouldn't be any permissions problems for writing the output, I believe. When I run the export from Joomla backend, it does produce the output file, according to the settings. Thus the template seems OK, but somewhere around the call to the helper/cron.php things don't go as they should. The path to cron.php is correct, tested with ls /home/....../cron.php.

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Tharuna, Thank you for explaining that I can remove all the prices from the DB and re-import them. This is good advice but not much help. Somehow the import from CSVI has caused inconsistencies and problems. While this may be due to user error ( I am not perfect yet) it also may be due to a bugs. To clean up and start again without fixing the problem is not real progress. The upload resulted in multiple prices for some prices. It resulted in prices that show up as "no price set" in the backend for some products. How do I stop this from happening in the future? How do I repair the DB?

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Hello, [quote](as before, I've amended the email address, but there's definitely no user record in that table. Should I be looking elsewhere?) [/quote] No, you are looking at the right place. Can you send me the access details as requested in my previous post? I will take a look and see what i can find. [quote]Is there any harm in me re-importing that patch file, or is there some way I can check that it loaded correctly?[/quote] There is no harm in reloading the patch file. You should be seeing [b]Success message[/b] if the patch has been copied to the correct location when you load it.

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Hello, [quote]Hm... perhaps this should be something to consider for the next release.[/quote] Sorry to say but there is nothing to consider here. As i already explained the prices are organised to avoid duplicates in product data. There are users who use the export file for doing import. In that case they have to edit/update the duplicate rows before import which don't make sense. [quote]This means I have to do 6 export and will end up with 6 different files... not exactly ideal. It would be nice to have everything in one place[/quote] Is it possible to do everything in one place in VirtueMart interface? There are different views for different functionality in all extensions. I do agree adding multiple prices is possible with VirtueMart product page, it is because of the flexibility of handling data using interface than with a CSV file.

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Hello, Please give me some time to re-evaluate how the storing of the data happens. You are not alone in this, if you see [url=https://csvimproved.com/forum?view=topic&catid=44&id=34084]this thread[/url]. Ideally, if the record doesn't exist it is inserted and if it does exist it is updated regardless of the primary key set in the table. That is what I am thinking now. [quote] Shouldn't it use the key value from the source itself?[/quote]This is where the issue is. If we are inserting an invalid primary key value the storing fails. Users shouldn't be managing the primary key of a database table. If they are, it is kinda useless to have a primary key field set in the database. [quote] Even COBOL if anyone is old enough to remember that ;)[/quote]I do know COBOL, although never used it myself :)

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Hey Chris, Eureka !! [quote]i think because CSVI is stripping the slug (while VM product edit function doesn't.)[/quote]CSVI stripped the slug at the 192 character mark because that is the maximum length of the slug field. Now with your Russian characters, they are counted double and the length is reported longer than 192, This caused the last word to be dropped and in turn this caused the incorrect slug. So I removed the failsafe of the 192 characters, this is now up to the user to keep it within 192 characters. As for VM doesn't strip the slug, VM doesn't even transliterate it in my case. Attached is the patch file that removes the 192 length check.

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Hello Martyn, [quote]I will look at that, can you direct me to a tutorial on custom overrides for your component please.[/quote] You can find the link to tutorial in my previous reply. [quote]I can't believe that I am the only person that needs to exclude knives from an Amazon feed especially as they suspend your account if you uploads knives. Maybe I am the only person to contact you about it![/quote] Believe it or not you are the first user to ask for category exclude feature . Thinking more on this, it will be a good addition to product export template. We will add this feature and send you a patch file when its ready.

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Hello, I think we need to clear something up. The IDs given by your supplier are not related to the IDs in your Joomla installation. I would assume that your supplier has multiple files that relate to each other based on these IDs. In a database the IDs are controlled by the database and as users we shouldn't really be modifying them, that is why it is not recommended to alter the IDs. It is better to use the real names for the manufacturers, products and categories. CSVI will make sure the data integrity is kept. As a final note, if you import the IDs and the item doesn't exist yet, Joomla will do an update regardless if it exists or not. If it doesn't exist, it will show as nothing has happened. That is all because it is the primary key. I think you will have to create a single file of all these separate CSV files that contains the correct info without the IDs.

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Hi Roland I try to explain. Every night there is the export, using CSV IMPROVED, of users and orders and, the files, are sent by ftp. After the export there is another software of another company that read and copy the files inside his procedure, if this software works well the files are deleted otherwise, if this software fails or not run, the export files remain good for the next night. [b]In this case I need append new data to the existing files to don't lose data. [/b] Every night there is the import, using CSV IMPROVED, of products and trackingorders and the files are taked from ftp. At the end of import i need to delete the files: [b]to do this you told me that CSV IMPROVED is not able to delete by ftp and I wrote a script that runs at the end of schedulation by cron[/b]. All must work well automatically. Thanks for the help.

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I use a hosting provider that allows me 75000 max questions per hour. Max questions means “Number of queries the user can execute within one hour”. It appears that I am only able to load about 40 rows of product with 11 columns before I reach this maximum. This blows me away as the small amount. I am curious to see if anybody else has seen this issue. I can add content into Virtuemart manually and have no issues but one I use CSVI the problem started. Can anybody shed some light into my problem or confirm if this is a CSVI caused issue? Joomla 3.6.5 Virtuemart 3.0.18 CSVI Pro 7.0.2

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Hi, I was wondering if someone could help, I am doing a complete Export of orders and I noticed somthing odd. It's generating duplicates, one for every line of every order with the Shipping Address Country in "country_name" and one for every line of every order for the Billing Address Country in "country_name". In cases where both are the same I've just been using excel and 'Remove Duplicates' however in my new project I have over a thousand users who have a different Shipping Address country. Is there I way to just export the Shipping Address order lines? I imagine there's an additional field I need to pout into the export template but I can't figure out what it is. Any help would be superb. Thanks, Craig CSVI Pro 7.0.2 Export Template Backup Attached (csvi_templates_20180510.xml) [attachment]csvi_templates_20180510.xml[/attachment] [attachment]csvi_templates_20180510.xml[/attachment]

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Hello, Thanks for posting it here. Unfortunately I am not familiar at all with Varnish, I do know that it is a caching mechanism but that is where my knowledge of Varnish ends. What you could do is limit the number of records per batch by setting the Lines per import to a lower number, this way the batches will be more frequent rather than long ones. This would show the server there is activity. If the problem is that there is too much activity and Varnish tries to cache this, it might be good to check if you can disable Varnish for CSVI. No need for Varnish for the Joomla backend anyway I suspect as you won't have a lot of user activity there anyway.

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Hi Roland, ok fair enough ;) It's IN Virtuemart > Products > and then select a product with stockable custom fields (in my case for example SKU 99613: DDR4 Dual memory). So a product configured with stockable custom field variants. So then go to the Custom Fields tab where you see all the variants that are imported via the import file (I've attached mine just in case too). Then at the bottom select "Add new variant" and that's where you can set this up (see screenshot in previous post called backens.jpg). Your login details to get into the backend (user: csvi) should still work, Tharuna has got the login details and directory access details. I hope this helps, thanks heaps! Ray

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Hello, Ok, what happens with manual import is that logged in user goes to idle mode when the import is running. Once the session duration is hit, Joomla logs out of the site and so you are seeing the error. By default Joomla session is 15 minutes, you can increase it from Joomla global configuration page on system tab. But again this setting will not solve your error, just that you can increase the time you would see the error and some more records would be imported. As i said earlier, best way would be automated setup, it is easy to handle those huge files. Let us know how it goes with import once you have cron job setup.

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Hi, I do not misunderstand me from you! First I want to thank you for the support received so far, and, as I said, I renew my congratulations to both the product and for the management of knowledge published in your site! What I am referring to is a management policy of each extension can increase the CSVI value on a global level for any e-commerce project! I only say that if I were you I'd take advantage of any indication received from your customers and forum users to expand mutual knowledge, of course, only those extensions that can increase the added value of CSVI! And expand to include and not exclude and limit! Of course this is just my thought, based on my knowledge of marketing and tecnolgie online 25 years in business! I hope to have given due respect and consideration I have repeatedly confirmed to you and CSVI. Thank you

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Hello, [quote]Can you give me the URL with tutorial about how to configure CSVI template?[/quote]The best place to start is the [url=https://csvimproved.com/support/getting-started]Getting started[/url] page. However, the debug log you posted looks like you configured your template correctly. Have you updated the available fields and re-ran the import? [quote]How can I use the english version in CSVI PRO?[/quote]There are a few things you can do [ul][li]Log in with language set to English[/li][li]Edit your user profile and set the backend language to English[/li][li]Delete the Spanish language folder in administrator/components/com_csvi/languages/es-ES[/li][/ul]

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[quote]Before the update to csvi 6, I would get the prices of the shoppergroup that were linked to the user account doing the export. [/quote]You said that before. It is a pain because you would need to login with a different user account every time for getting the correct prices. Now the prices are exported correctly for each shopper group. I do see your issue I think because you are grouping on the manufacturer name, thus there is always only 1 product in your export. The grouping removes all other prices, therefore you always get only 1 price in your export. It worked in the past in your case because your base price is the same but each group had it's own discount. If each product would have had multiple prices and each price it's own settings it wouldn't have worked. So, the only way around it I see is to add an option to the export template where you can force a certain shopper group to be used rather than the one assigned to a price. This option is included in the patch file, [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]which you can load[/url]. After that when you edit your export template, you must click on the Advanced button first to make the option visible (this is not an everyday option) on the Options tab. Select your shopper group from the list on the Customer shopper group and save your template. Run the export and it should export the price for that particular shopper group. At least it did here :) Let me know how it goes.

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Hello, I had a look at your site and did few tests on export. From what i can see is that database connection is getting lost after one record. Running the same export query using PHPMyAdmin is retrieving all the records so query is not an issue. The Error reporting was set to Maximum on your site and i set it to System Default so now there is an export file generated but with only one record instead of 7000 records. This looks like something wrong with your database settings and it is a unique issue as we haven't got any user complaints like this before. One option is to check by setting your site locally using WAMP or XAMPP and See if the export works.

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Joomla! 3.9.3 VirtueMart 3.4.3 CSVI Pro 7.11.0 PHP 7.2.13 Please, forgive my bad English. I hope to be clear enough. [attachment]csvi_templates_lds.testsrp.it_20190411.xml[/attachment] [attachment]OldExportClienti.csv[/attachment] [attachment]TextExClienti.csv[/attachment]I need to export some fields of the customers of my VirtueMart ecommerce. But something strange happens with your tutorial. csvi_templates_lds.testsrp.it_20190411.xml contains the two templates used. OldExportClienti.csv is the export file, made using the tutorial on your website (https://csvimproved.com/support/export/204-virtuemart/2654-virtuemart-users-export). But it exports only 6 record and I am not able to point out the reason. It also does not allow me to select the custom client field "Trattamento IVA": why? TextExClienti.csv is the export file made using a hand-made script. It exports all records and allows me to select the custom client field called "Trattamento IVA". Both generate no debug log. Can you say to me what is the problem with OldExportClienti.csv?

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VirtueMart version 3.0.2 PHP version 5.3.29 Joomla version 3.3.6 CSVI Pro version 5.20 Hi rolandd, I have been trying to import some products with the attached csv file but get the error in the image attached. As far as I can see I have followed the instructions for importing products with multiple fields and multiple values but obviously I have made a mistake somewhere. I've read through the forums and followed a few pieces of advice given to other users with the same problem but I just cant seem to get my file to import. I have already created the products and Custom Field Titles in Virtuemart, but would really need to be able to import the Custom Field Values as some products will have more than 200 models (Values) assigned to them. If you could have a look and see where I have went wrong I would greatly appreciate it. Many thanks.

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Hi, I have a sorting problem of children products and Boolean custom fields created with CSVI: 1 - create with CSVI father Product Product A 2 - create with CSVI the sons of products Product A in numerical order 3 - create the parent relationship Product A> children products in numerical order When I select the product from the browser the status of products is different! Both in the back-end (ordering-image-01) Both the front-end (ordering-image-02) The same thing happens when I produce with CSVI Both in the back-end (ordering-image-04) Both the front-end (ordering-image-03) Manually this was not the case! How can I solve this problem of ambiguous selection for the customer? Thanks again for your precious collaboration! I am convinced it will be useful to other users! [attachment]ordering_image-02.jpg[/attachment] [attachment]ordering_image-03.jpg[/attachment] [attachment]ordering_image-01.jpg[/attachment] [attachment]ordering_image-04.jpg[/attachment]

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I agree, that's why I suggested a maintenance feature :) I have several customers who can use Joomla, Virtuemart and even CSVI, can build a CSVI template, do export-import, etc but they always ask me to do something because their import is very slow (~1000-5000 products in the CSV). So I have to add the index manually or install my custom plugin which checks it but maybe other users don't have this knowledge so a mainentance process with a warning could be useful for them. Or even a "remove index" option too. There are also mainenance processes in CSVI which modify the database content and can do unexpected results if you use it wrong, like "empty database", "clean media files", "unpublish products by category", "remove product prices" etc. And actually you suggest to do this to speed up the import: https://csvimproved.com/support/import/203-virtuemart/1159-speed-up-product-import

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Hello, [quote]I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result.[/quote] You did not include your import debug log to check what has gone wrong. Please send it to check what has happened with your import. [quote]1. I build CF4ALLParent (which represent "type of material";) according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). [/quote] This looks correct. [quote]2. I build CF4ALL (which represent "material";) according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image)[/quote] This also looks correct. [quote]I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template.[/quote] You are not seeing that field in export template because we did not add support for it. For now we have added support for dependentcustomfieldsforall only for import. [quote]5. When I run the export I get the dcf4all.csv which is missing things, like the field values. [/quote] Again you are seeing empty values because of no support for dependentcustomfieldsforall on export. Send me your debug log and let us find why your import is not working.

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Hello, Best wishes for 2017 to you as well :) [quote]I also noticed not every product is shown when you type in the search-field.[/quote]That is correct, the list is limited to the first 10 matches. If you are looking for a specific product you would need to type a longer name. [quote]Should I PM you user-details so you can see for yourself? [/quote]The linebreak you mentioned I think you mean the tag. If you could send me a dump of the order product table via a private message. I will load that here and see what happends. When I add a tag it won't show when I select the product but it is shown after I save the template.

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Hey Petra, [quote]After saving it back using Excel: product_sku;product_desc ABC;This is a description; A description with ""extra"" use of the delimiters[/quote]That is actually an invalid CSV. [quote]The removal of the " as text delimiters leads to problems with ; messing it up and others.[/quote]Correct. I gave it a try with Excel 2010 here an it produces this CSV file: [code type="markup"]product_sku;product_desc ABC;"This is a description; A description with ""extra"" use of the delimiters"[/code] and this is a correct CSV file. Not sure what is going on with your Excel. In Excel, make sure you save the file as CSV (Comma delimited) and not as one of the other ones. [quote]So, the feature I was really looking for was an equivalent to your "Excel CSV" for the import template. [/quote]It isn't a feature CSVI needs. Programs should save correct CSV format files. The macro shouldn't be needed and I agree, it is difficult to explain it to users.

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Hello, I hope you can assist please. I have been struggling to import product images into Virtuemart for an unrealistic period of time with little success. I have been successful in importing images when the images are stored on the same server as the website in the default folders. However eventually I am needing to import 100’s of products each with a full image and a thumbnail. All the full images are stored on a remote server and I am hoping to keep them there yet still have them appear in my Virtuemart store. I believe this can be done. The latest I have managed to achieve is import all product data however none of the images (full or thumbnail) are showing. Some images display the default “No image available” Virtuemart image and others show the broken link icon. After importing a sample batch of records from a csv file (attached), I am not presented with any error or failed message. I have spent a great deal of time going through the Forum posts and tried various things with no success and I do not know where I am going wrong. I am hoping you will be able to assist please. Following are the system specs: CSVI Pro 7.0.2 Virtuemart 3.0.18 Joomla 3.6.5 PHP 5.6.30 The website is located at www.mogo.co.za/mmix (full path /usr/www/users/mogocnndfc/mmix/) The images are stored at http://musicmix.dedicated.co.za/Images/ and in sub folders per the URL’s in the csv file. Many thanks!

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can you help what is going wrong.. on joomla 3 and vm 3 i get this: PHP Warning: get_html_translation_table() expects at most 2 parameters, 3 given in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 691 PHP Warning: Invalid argument supplied for foreach() in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 693 PHP Warning: strtr(): The second argument is not an array in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 699 Processing started: 12th March 2015, 6:42 pm Template name: xml_expus_sync You are not authorised to view this resource. Processing finished: 12th March 2015, 6:42 pm Process ran for 0 seconds User has been logged out

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Virtuemart Version VirtueMart 3.4.2 Setting Value PHP Built On Linux c5761.sgvps.net 3.12.18-clouder0 #28 SMP Thu Mar 8 11:53:03 EET 2018 x86_64 Database Type mysql Database Version 5.6.36-82.1-log Database Collation utf8_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.24 Web Server Apache/2.4.29 (Unix) mod_hive/6.25 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6 WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.7 Stable [ Amani ] 18-April-2018 14:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36

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Apparently there is a CSVI VirtueMart Handbook! (http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32210) I've been reading the forum for days, trying things, learning ... and am now only marginally the wiser. Very frustrating not finding answers. I think I really need a Handbook. I'm having trouble with migrating orders - Order dates, name & email don't seem to be present after importing, but are present in the csv file. Apart from that, the orders are importing. I had previously figured out how to import users. Only took me all day! So many questions ... but maybe if there is a handbook, then it would be good to read that. Can you send it to me please? But I've included the debug log, and the import csv file, since you seem to require it, but I don't think I need you to solve this. I just need some info on how to migrate orders. from: J2.5.16 (vm 2.6.17) to: J3.4.1 (vm 3.0.8) csvi: 5.21.2 Thanks Anthony

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Hi Roland, I did what you said try even to uninstal and reinstall, updated the tables ... I have withdrawn the manufacturer name and category path thinking it could cause a problem as they were not identified. I still get an error now with a 500 server error Thanks for your support C [quote]Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 500 Status message: Internal Server Error System Users Menus Content Components Extensions Help VirtueMart Gent-Club Error An error has occurred. 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3 SQL=DELETE FROM e4h67_virtuemart_product_customfields WHERE virtuemart_product_id = 1 AND virtuemart_custom_id =[/quote]

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I'm having some issues after I do a clean install of the latest 6.2.0. I'm running Joomla 3.4.4 and Virtuemart 3.0.10. After the install, and the install of the virtuemart plugin, I dont see any template fields via the quick add of a virtuemart template (import or export). I then install the plugin again, and after that i do get some fields. But as far as I can see, they're not all there. I'm trying to do a customer import (so that would mean User info's right?) I only get a few fields, but the usual suspects are missing: first_name, last_name, middle_name, password, etc. I attached a screenshot of the available fields I get. Is this a bug? Or am i just not getting the new interface? Thanks!

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Hello Steve, [quote]There are two obscure checkboxes available the other is "disable the derived custom field for this child product".[/quote]They are very obscure checkboxes, I know exactly which ones you are talking about. [quote]Please tell me there is a setting we can use to have this "o"checkbox checked as I am desperately hoping this field can be used to filter search Multi Varaint products.[/quote]There is currently no field that handles this override checkbox. A change has been provided by another user, which will be included in CSVI Pro 6.5.0 that sets the override field if the product is a child product. I have attached the patch file for adding this. You need to update to CSVI Pro 6.4.2 first and then apply this patch.

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Hi Roland, Thanks for the quick reply and the patch. I think it's still not working though: [code type="markup"] Date Time Line Action Comment Processed 102 lines 2018-02-05 10:19:01 0 [DEBUG] Clean up old logs. Found 26 logs and threshold is 25 logs 2018-02-05 10:19:01 0 [DEBUG] Found field delimiter: , 2018-02-05 10:19:01 0 [DEBUG] Loading the supported fields for com_users, operation user and action import 2018-02-05 10:19:01 0 [QUERY] SELECT `a`.`csvi_name` FROM `jos3a_csvi_availablefields` AS `a` LEFT JOIN `jos3a_csvi_availabletables` AS `t` ON `t`.`template_table` = `a`.`component_table` WHERE `a`.`component` = 'com_users' AND `t`.`component` = 'com_users' AND `t`.`task_name` = 'user' AND `a`.`action` = 'import' AND `t`.`action` = 'import' 2018-02-05 10:19:01 0 [DEBUG] Load the fields to process 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: email 2018-02-05 10:19:01 0 [DEBUG] Field name: usergroup_name 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: requireReset 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] ========== 2018-02-05 10:19:01 0 [DEBUG] CSVI Pro Version: 7.1.0 2018-02-05 10:19:01 0 [DEBUG] PHP version: 5.3.29 2018-02-05 10:19:01 0 [DEBUG] Action: import 2018-02-05 10:19:01 0 [DEBUG] Component: com_users 2018-02-05 10:19:01 0 [DEBUG] Operation: user 2018-02-05 10:19:01 0 [DEBUG] Override: 2018-02-05 10:19:01 0 [DEBUG] Source: fromupload 2018-02-05 10:19:01 0 [DEBUG] Load from your computer: /home/azeeda/public_html/tmp/com_csvi/2563154680/users.csv 2018-02-05 10:19:01 0 [DEBUG] Load from server: 2018-02-05 10:19:01 0 [DEBUG] Delete after import: No 2018-02-05 10:19:01 0 [DEBUG] Load from URL: http:// 2018-02-05 10:19:01 0 [DEBUG] URL Username: 2018-02-05 10:19:01 0 [DEBUG] Name of username field: user 2018-02-05 10:19:01 0 [DEBUG] URL Password: 2018-02-05 10:19:01 0 [DEBUG] Name of the password field: password 2018-02-05 10:19:01 0 [DEBUG] Retrieve method: get 2018-02-05 10:19:01 0 [DEBUG] FTP Host: 2018-02-05 10:19:01 0 [DEBUG] FTP Port: 2018-02-05 10:19:01 0 [DEBUG] FTP Root Folder: 2018-02-05 10:19:01 0 [DEBUG] FTP Filename: 2018-02-05 10:19:01 0 [DEBUG] Username: 2018-02-05 10:19:01 0 [DEBUG] Host: 2018-02-05 10:19:01 0 [DEBUG] Port: 2018-02-05 10:19:01 0 [DEBUG] Database name: 2018-02-05 10:19:01 0 [DEBUG] Database table: 2018-02-05 10:19:01 0 [DEBUG] Autodetect delimiters: Yes 2018-02-05 10:19:01 0 [DEBUG] Field Delimiter: comma 2018-02-05 10:19:01 0 [DEBUG] Text Enclosure: 2018-02-05 10:19:01 0 [DEBUG] Use file extension: 2018-02-05 10:19:01 0 [DEBUG] I'm Mac: No 2018-02-05 10:19:01 0 [DEBUG] Use file for configuration: No 2018-02-05 10:19:01 0 [DEBUG] Add extra fields: No 2018-02-05 10:19:01 0 [DEBUG] Skip first line: Yes 2018-02-05 10:19:01 0 [DEBUG] Overwrite existing data: No 2018-02-05 10:19:01 0 [DEBUG] Skip new items: No 2018-02-05 10:19:01 0 [DEBUG] Record name: 2018-02-05 10:19:01 0 [DEBUG] Lines per import: 1000 2018-02-05 10:19:01 0 [DEBUG] Time between imports: 5 2018-02-05 10:19:01 0 [DEBUG] Override system limits?: No 2018-02-05 10:19:01 0 [DEBUG] Maximum execution time: 2018-02-05 10:19:01 0 [DEBUG] Maximum amount of memory: 2018-02-05 10:19:01 0 [DEBUG] Maximum size of POST data in megabytes: 2018-02-05 10:19:01 0 [DEBUG] Maximum allowed size for uploaded files in megabytes: 2018-02-05 10:19:01 0 [DEBUG] Template ID: 9 2018-02-05 10:19:01 0 [DEBUG] Tags: 2018-02-05 10:19:01 0 [DEBUG] ========== 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field email 2018-02-05 10:19:01 1 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Process line 1 2018-02-05 10:19:01 1 [DEBUG] Find the user ID 2018-02-05 10:19:01 1 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'existing.user@email.com' 2018-02-05 10:19:01 1 [DEBUG] Load a row 2018-02-05 10:19:01 1 [DEBUG] Item existing.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 1 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '968' 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field email 2018-02-05 10:19:01 2 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Process line 2 2018-02-05 10:19:01 2 [DEBUG] Find the user ID 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 2 [DEBUG] Load a row 2018-02-05 10:19:01 2 [DEBUG] Item new.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field email 2018-02-05 10:19:01 3 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Process line 3 2018-02-05 10:19:01 3 [DEBUG] Find the user ID 2018-02-05 10:19:01 3 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'another.exiting.user@email.co.uk' 2018-02-05 10:19:01 3 [DEBUG] Load a row 2018-02-05 10:19:01 3 [DEBUG] Item another.exiting.user@email.co.uk exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 3 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '972' [/code] I notice that the new user is still not being imported for the same reason, but again the SQL returns no results in PHPMyAdmin: [code type="markup"]2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 2 [DEBUG] Load a row 2018-02-05 10:19:01 2 [DEBUG] Item new.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com'[/code] I also note that the log returns the same select query for the new user, while the existing users have a slightly different second query: [code type="markup"]2018-02-05 10:19:01 1 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '968'[/code] and [code type="markup"]2018-02-05 10:19:01 3 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '972' [/code] Please help me, Obi-Wan Kenobi. You're my only hope...

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Yesterday I update my joomla-virtuemart eshop to Joomla 3.5.1 - VM 3.0.16 - CSVI 6.5.7 - PHP 5.5.30 also install a patch file for allowing the front-end import (https://www.csvimproved.com/forum?view=topic&catid=44&id=32989&start=6) and I have 3 problems: 1) The front-end import not working (com_csvi.log.33.zip) 2) The cron job send me an email about import and in csvi 6 not shown details such as csvi 5 (file_2.txt) 3) When run template import user virtuemart not use default value in usergroup_name and create error but I input this field and value in the file is working correct why not use default value Registered in the field usergroup_name in the template import? (com_csvi.log.30.zip) Thank You In advanced.

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I'm struggling to import & overwrite prices in a J2Store. Products have 1 main price & 4 prices set to different user groups. We initially set these up using CSVI, but cant get a simple CSVi template to overwrite prices to work. Using CSVi > J2store > Price sku,regular_price,price, cusomer_group_name I have set; "Overwrite existing data": YES "Skip New Items":NO When I run this on a small test CSV, for 2 products I know exist, each have 4 prices set for different usergroups, I see the CSVi success screen showing that 8 products have had "Product price updated", but upon checking the products back end, nothing is updated? Screenshots, sample CSV & log file attached Joomla 3.9.3 PHP 7.2.15 J2 Store 3.3.6 Pro CSVi 7.11.0

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Hello, Thank you so much for the template and test file. We restored the template on 2 local computers and 2 online servers, and used it to import the 30 line file without any modifications. In all 4 instances the 30 lines were imported in 1 second. The reason I also used an online server is because they are different setup than local computers. So I wanted to see if we could reproduce the 3 second delay we see in your debug log. No such issue. You can even see it for yourself if you load the template and file on our demo server. A few months back we did a VirtueMart to J2Store migration using CSVI and have not seen such an issue either. We know of other users that use CSVI with J2Store and have not seen this issue either. This brings us back to the question we had early on, why is the database taking 3 seconds to answer the request? The server people can't find anything related to this?

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Hello Lindee, [quote]it appends the thumbnail image size to the base image name ("_0x90") the way the file is named in the resize folder but when I let CSVI create the thumbnail, it does not append the extra text.[/quote] CSVI imports as per user import file, whats in the import file is what goes into the database. If you need the extra text added to your file name, you can add that to your file_url_thumb field and import. [quote]Also, if I add the VM created file name and import it with CSVI with create thumbnail set to either yes or no, it strips off the extra text.[/quote] I would need your debug log to check on this. As much as i know CSVI doesn't process anything on file name unless user sets it to do so on images tab. [quote]- If the link in the field doesn't match the actual file name in resized, how can it display the thumbnail?[/quote] It wont display the thumbnail, you will see image not found error. [quote]- How can I import the file name so it does match?[/quote] Please post debug log to check what went wrong. [quote]- If the thumbnail field is left blank, shouldn't VM create it anyway? When I delete the field contents and Save, VM creates it like the csv file. - When I don't import anything for this field, it ends up with the same value as the fullsize image. [/quote] As per the screenshot, you have set thumbnail creation to No. Please set it to yes and run the import. To answer all your questions more clearly i would need your import debug log. The information posted now is very limited to help.

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Thanks for the reply guys, We are actually going to be using CustomFieldsForAll as well as Custom Filters as we want the user to be able to search by for their product by using a checkbox system through the CustomFilters Module. I have checked the plugin status for CF4A and it is installed and published. (CustomFieldsForAll published.PNG) I have looked at the Product Custom Fields in Virtuemart (CustomFieldsForAll virtuemart.PNG) and there does seem to be a problem, I am able to see all of the Custom Fields I have imported but when I try to add any Values to them I am get an error. [quote]1146 Table 'neills13_evo3x.jos_virtuemart_custom_plg_customsforall_values' doesn't exist SQL=SHOW FULL COLUMNS FROM `jos_virtuemart_custom_plg_customsforall_values`[/quote] Again, it looks like this is probably an issue I have to solve with Breakdesigns support rather than yourselves? Many thanks again.

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I mean that if I use w+ or use a+ does not change anything, always work as w +: is it possible for you using my user name and password to try yourself? In attachment export.php ( .txt is only to attach ). There is onother fopen w+ in com_csvi\addon\com_virtuemart\model\maintenance.php, I don't know if it is necessary to change in a+. But, Roland, I'm thinking another way to solve my problem. When I don't put the name of the file to be exported, "CSV IMPROVED" give to the file the name CSVI_TEMPLATENAME_14-04-2016_18.13.csv. Can I cut the hour and change the name like this: CSVI_TEMPLATENAME_14-04-2016? In this case I could tell the other companies to open the export files, every day, with the same "name+date.csv" and do not make more the append.

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Hello, The language en-GB is installed and unpublished? If yes then SEF URLs are generated inspite the language is published or unpublished. Since you are the only user having difficulty with generating SEF URLs. I suggest you to try an alternative and see if it works for you. In your product export template you can add product_url field as a template fields along with other export fields so to generate SEF URLs for a product. It might take a bit of a time to generate SEF URLs so i suggest you to do the export in batches. To run export in batches, in your export template settings on File tab set From and To records in count of 1000 so you can do 5 batches to export 4431 products. Let me know if it helps.

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This is the Firebug output of the failure GET http://67.227.193.162/~j3proflix/administrator/in...task=export&format=json&runId=34&_=1451526300999 200 OK 31.6s jquery.min.js (line 5) ParamsHeadersHTMLCookies view source Connection close Content-Length 0 Content-Type text/html Date Thu, 31 Dec 2015 01:45:16 GMT Server Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 X-Powered-By PHP/5.5.30 view source Accept application/json, text/javascript, */*; q=0.01 Accept-Encoding gzip, deflate Accept-Language en-US,en;q=0.5 Cookie a64d1b315db93ad673f44ab750c4f3db=40d73b59eff9d8a7a3cfd1a6353037aa Host 67.227.193.162 Referer http://67.227.193.162/~j3proflix/administrator/index.php?option=com_csvi&view=export User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 X-Requested-With XMLHttpRequest

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[quote]If you update your download ID and run a Joomla update for CSVI, it does not update for you?[/quote] How do I do this? My Joomla is up-to-date and my CSVI too [quote]Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you?[/quote] I clear cache, I find updates, but there are no updates.................... it says. However, when I go to the Dashboard, they tell me that "The CSVI Addons that have been installed have been sold. The addons must be updated so that they are the same version as CSV Improved. In Extension you can see the current list of addons and the version number. The addons can be updated on the Update page of Extension Management." The link however doesn't work [quote][/qYes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager?uote] [attachment]dashboard.JPG[/attachment]

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Hello Roland, Finally I prefer not import the orders. I revise the user importation and I see a problem. I can't import the field State and Country. These fields are empty after the importation and appears the selector to choose state and country. I try with the field names: country and state and also with country_name and state_name. The rest of fields are imported right. I export with csvi from Joomla 1.5.26 with VM 1.1.9 to Joomla 3.4.4 and VM 3.0.10 Exemple (I not procese the field named "Id"): [quote]^id^~^email^~^address_type^~^address_type_name^~^first_name^~^middle_name^~^last_name^~^address_1^~^city^~^country_name^~^state_name^~^zip^~^password^~^usergroup_name^~^vm_nif^~^username^[/quote] Or [quote]^id^~^email^~^address_type^~^address_type_name^~^first_name^~^middle_name^~^last_name^~^address_1^~^city^~^country^~^state^~^zip^~^password^~^usergroup_name^~^vm_nif^~^username^[/quote] I adjoint the image with the result. Thanks and kind regards

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Hello everyone, I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1 I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export. I also chose Virtuemart as component to export from and user info for operation in Template details. Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.

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Hello, There is a Fatal error in the error logs you have posted and the error is due to that order [url=https://csvimproved.com/support/export/204-virtuemart/930-advanced-order-xml-export]advanced export is an XML export[/url] but you are forcing it to be a csv export by setting a file name in your template on file tab and by setting a filename to be order_export.csv. Try changing this name to order_export.xml and see if your export works. [quote]Cann you please attach in "quick-add" a button for select/deselect all fields for the next release?[/quote] Thank you for your suggestion. The only reason this feature has not been added till now is that to allow user to select only fields that are needed for import/export. Adding all fields which are of no use during export or import don't make any sense.

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Morning Roland Thanks for your reply, i have queried this back with our host and they have replied as below "It does seem from your reply that this process may constitue a loopback connection on the server. Could you confirm if this is the case with your developer? Our servers prevent scripts making HTTP (port 80) connections back to the same server that they're running on, as policy. This is done to prevent the possibility that mis-configured scripts could enter, essentially, an "infinite loop", making call-backs to themselves. Such a situation is extremely detrimental to server performance, and would negatively impact other users also on this shared server. Unfortunately we are not able to lift this block on a per-site or per-script basis, so you will need to see if you are able to reconfigure the script (or contact the script authors for assistance doing this), or use an alternative script that doesn't require HTTP requests to its own server." Is this how the sef caching works? Is there any work around we can do or i can present to our host? Kind regards Tim

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I have set up an export to export joomla users; fullname,email When running this I get this error; [code type="markup"]Error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') GROUP BY Com_UsersModelExportUser ORDER BY Com_UsersModelExportUser' at line 5 SQL=SELECT `u`.`name` AS `fullname`, `email` FROM `w3094_users` AS `u` LEFT JOIN `w3094_user_usergroup_map` AS `map2` ON `map2`.`user_id` = `u`.`id` WHERE `map2`.`group_id` IN () GROUP BY Com_UsersModelExportUser ORDER BY Com_UsersModelExportUser[/code] I also downloaded the log file to attache for you here, but the downloaded file was blank/empty? I seem to remember this was a problem in the beta versions too? Here is the debug log just copy/pasted; [i]Details Date 2015-09-11 16:16:04 UTC Software Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT Date Time Line Action Comment Processed 40 lines 2015-09-11 16:16:04 0 [DEBUG] Clean up old logs. Found 15 logs and threshold is 25 logs 2015-09-11 16:16:04 0 [QUERY] SELECT csvi_log_id FROM w3094_csvi_logs ORDER BY csvi_log_id 2015-09-11 16:16:05 0 [DEBUG] Clean up old logs. Found 15 logs and threshold is 25 logs 2015-09-11 16:16:05 0 [QUERY] SELECT csvi_log_id FROM w3094_csvi_logs ORDER BY csvi_log_id 2015-09-11 16:16:05 0 [DEBUG] CSVI Pro Version: 6.1.2 2015-09-11 16:16:05 0 [DEBUG] Joomla! version: 3.4.4 2015-09-11 16:16:05 0 [DEBUG] PHP version: 5.6.12 2015-09-11 16:16:05 0 [DEBUG] ========================= 2015-09-11 16:16:05 0 [DEBUG] action: export 2015-09-11 16:16:05 0 [DEBUG] component: com_users 2015-09-11 16:16:05 0 [DEBUG] operation: user 2015-09-11 16:16:05 0 [DEBUG] localpath: 2015-09-11 16:16:05 0 [DEBUG] ftphost: 2015-09-11 16:16:05 0 [DEBUG] ftpport: 2015-09-11 16:16:05 0 [DEBUG] ftproot: 2015-09-11 16:16:05 0 [DEBUG] ftpfile: 2015-09-11 16:16:05 0 [DEBUG] export_email_subject: 2015-09-11 16:16:05 0 [DEBUG] export_email_body: 2015-09-11 16:16:05 0 [DEBUG] export_filename: joomla-users-information.csv 2015-09-11 16:16:05 0 [DEBUG] export_file: csv 2015-09-11 16:16:05 0 [DEBUG] field_delimiter: , 2015-09-11 16:16:05 0 [DEBUG] text_enclosure: " 2015-09-11 16:16:05 0 [DEBUG] include_column_headers: Yes 2015-09-11 16:16:05 0 [DEBUG] signature: No 2015-09-11 16:16:05 0 [DEBUG] recordstart: 2015-09-11 16:16:05 0 [DEBUG] recordend: 2015-09-11 16:16:05 0 [DEBUG] header: 2015-09-11 16:16:05 0 [DEBUG] body: 2015-09-11 16:16:05 0 [DEBUG] footer: 2015-09-11 16:16:05 0 [DEBUG] user_state: * 2015-09-11 16:16:05 0 [DEBUG] user_active: * 2015-09-11 16:16:05 0 [DEBUG] user_range: * 2015-09-11 16:16:05 0 [DEBUG] groupbyfields: 2015-09-11 16:16:05 0 [DEBUG] sortfields: 2015-09-11 16:16:05 0 [DEBUG] use_system_limits: No 2015-09-11 16:16:05 0 [DEBUG] max_execution_time: 2015-09-11 16:16:05 0 [DEBUG] memory_limit: 2015-09-11 16:16:05 0 [DEBUG] ========================= 2015-09-11 16:16:05 0 [DEBUG] Export field: fullname 2015-09-11 16:16:05 0 [DEBUG] Export field: email [/i]

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Thank you, I've applied the patch, but I'm a little confused about the state issue. Are you saying if I import both fields, state_2_code and state, where only state_2_code has a value and state is blank, then it will update the state correctly in the user address? I tried to add a state_2_code field in my import template, but it isn't available as one of the fields in the Field Name drop-down. Also, I'd like to insert this field next to the state field, but is there a simple way to change the order of the fields, without editing each one to change the order number? I wonder also whether I can leave the Column Header entry blank in the export template, will the Field Name value get plugged in by default, or do I have to manually type in the field name for all of these fields? Thanks for the support.

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Hi Tharuna Very much thanks for the quick response ! I would be happy to test drive the new version, I am not using it in a live environment You indicate that if there are requiered fields you do an insert How can I set a field to required, I did not notice this in the template (also not in the SQL table) Also if I try to import the same file with an empty keyfield twice, the I do get an "Duplicate key" error ! I would expect that the program should insert it again, a I did not setup required fields obviously Yes indeed the document tells you that a primary key is necessary, but RTF is not always what we do in first case And for a user not as experianced as I am, it does not help if you get a non meaningfull error message But again thanks for you very good support !

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Hello, Updated today to CSVI Pro 7.0.2 on Jooma 3.6.5 and Virtuemart 3.0.18 When importing Virtuemart user info I get a 500 internal server error. Server error log says: [Tue Jan 24 16:16:21.400424 2017] [proxy_fcgi:error] [pid 22133:tid 139903853573888] [client 82.233.112.232:54338] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: query in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\nPHP message: PHP Fatal error: Call to a member function delete() on a non-object in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\n', referer: http://www.afesa.com/administrator/index.php?option=com_csvi&view=import I attach hereby the CSV file and the CSVI log file. Thanks in advance! [attachment]corrections_adherents.csv[/attachment] [attachment]com_csvi.log.6.zip[/attachment]

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Hi Tharuna, Thanks for your response. I've got a simple mulitvariant import working. I'm importing a parent product and a number of children products that have two custom dropdowns: "Size" and "Quantity". These are custom labels of an existing custom field called "Options". The import file has two columns called "Size" and "Quantity". Lets suppose that we want to list some other products - these would have four dropdowns, "Colour", "Length", "Width" and "Type". As I understand it, the only way I can import these new labels is to import the custom fields, and then to update the available fields, then amend the import template to include these new fields. I don't want to provide back end access to do this, so I want to know if there's another approach. I want users to be able to add whatever dropdowns they need for whatever products they're listing without having to involve me or have administrative access to the website. One method I've been looking into is to create an xml file containing the new template and import this, followed by the field update, all done via cron job, but I wondered if there's a simpler way?

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Thanks for all your help so far. I did put in my subscription code but it still didn't register for the newest version. Manual update worked fine. After updating to the latest CSVI the url is now working from within the browser giving me this message: Processing started: 2nd February 2015, 12:48 pm Template name: xxx Results for xxx.txt ================================== Total Result Status 134 Success Updated Processing finished: 2nd February 2015, 12:48 pm Process ran for 11 seconds User has been logged out Only problem now is adding it as a cronjob to my hosting 'daily.co.uk'. When I put in this url it returns with this error: We found the file for your cron job but it did not return an 'OK' response, it returned code '500' I'm assuming this is a problem with the maximum time it is allowed to run for? If so I'll ask my hosting provider.

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I'm sorry, i tought that CSV Improved is a dutch company. I would like to use the icecat option in CSVI Pro, and followed these steps : https://csvimproved.com/support/import/203-virtuemart/868-import-icecat-product-information Unfortunatly every attempt failed. Joomla 3.7.4 + CSVI Pro 7.2.3 + CSVI addon_virtuemart 7.2.0 I have an active account for Icecat. And filled in every item in the "Dashbord" like user and password, even Download ID and Domain. For the icecat strings (index URL + Manufacturer URL) i have left them as default. Then we go to "Maintenance" load icecat indexes: Using everything as default the output is : String could not be parsed as XML Using the options gzip off + load type single, the output is : COM_CSVI_ICECAT_INDEX_FILE_NOT_FOUND At first i tought that the default strings (index URL + Manufacturer URL) were outdated. But the are correct, and in a browser accessible. What am i doing wrong ?

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I'm sorry to keep asking, but still not working. The state_2_code field is NOT there when I check Available Fields, filtering on Import/Virtuemart/User info import, I even tried adding "st" in the 4th filter box in case it wasn't alphabetical for some reason, but it is not there, even after running Update again. I looked in ...\administrator\components\com_csvi\install and I see two files that I think might be your patches, named com_virtuemart.sql and com_virtuemart.sql.20150204-221954, I see state_2_code for VirtueMart Userinfo Import around line 162 in both those files, but when I look in the availablefields subfolder of that path, the file com_virtuemart.sql does NOT have that code, could it be that the patches are installing to the wrong folder? As for Zipcodes, I am creating the CSV files by saving a subset from an excel spreadsheet, I don't know how to style the Zip as '00000' and have it stick in the CSV file, any suggestions? Thanks again.

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Hello Chris, I can follow you all the way. While it would be great to have such feature, I will need quite some time to see how to make this happen technically and usable. As you can see now that quite a few filters have all different kind of characteristics. It probably would have to take the shape of how the rules are implemented. Each filter would be a plugin with it's own characteristics. Not sure if that would be a better way to go instead of just adding filters :) User-defined fields is another thing, that is a flexible option of which we don't know yet what the field is named beforehand. Even if all that is done, the difficultly lies in creating the correct query to get all the data out of the database. Preferably without loading all the data into memory which will result in out of memory issues :) It's a minefield we are walking on but certainly food for thought.

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Hello, [quote]It would be normal to be ableto import a variant file once you have the parent present in the DB... Can you explain me better why the system is not able to do that? .. can it be an upgrade (amazon, ebay etc.. work in the same way: you can only import the variant data)[/quote] Variants are child products and child products are individual products by itself and you can always update the child product details using a different import file than the parent. But for updating multi variant data CSVI has a standard format to link parent and child product. [quote]Pleeese! can you solve the issue of attatcing a child to a parent? (if there is already a child for each parent the other would be imported in the second import?)[/quote] You are first user asking for this feature request if we get more of this request we will think of adding it to CSVI in our future versions.

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Hi Tharuna I did read this article and was wondering how it works than. Would adding then be done based on the fact that the field other than primary is empty ? Why not make an option to add a field indicating that the records need to be inserted Or an option what to do if the record read from the csv is not present ?? That would make life a bit easier By the way in my opinion the program has an error if the primary key is not set in the table It will throw an unhandled exception not indicating which field is empty Before going into this import this situation should be dealth with, as you can find out that no primary key is found Than the user will directly know what is wrong, it took me a couple of hours to find that in the documentation If I had gotten a proper warning I would have known that my table needed to be altered when is this new version released ?

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Hello, [quote]1 - I did not understand how you can add a field manually to the product! So far I have studied only imports based on a template where all fields are already present! I think needs to use Templates> Template Fields, but then can not go on![/quote] To add template fields you can go to CSVI Pro >> Template fields page >> Click on New button >> Select your field >> Save the field. The other option is you can add the template fields by clicking on Quick add button on top of template fields page. Search for the field you need, click on checkbox on left and click Add fields button. [quote]2 - If the point is right, I do not know whether to select Field name> combine and enter in Your field> Scarica_Prodotto or Field name> custom_title and enter in Your field> Scarica_Prodotto! Can you show me the right procedure?[/quote] You don't have to do any of these. As per your import file, the column headers in your file are same as database table columns. So you just need to set Use file for configuration to Yes in your import template settings on File tab. This setting tells CSVI to read the import file column headers and do the import. [quote]3 - It is not true that we do not know where and how to download Spiral plugin saves his fields! When I created a field to update "Scarica_Prodotto" to import and combine the files to download the digital product VM shows me this message "Table updated: Tablename jos_virtuemart_product_custom_plg_spiral_download" (I am attaching the full picture of all other updated data)[/quote] I meant that CSVI don't know where and how spiral download plugin stores its fields. The table jos_virtuemart_product_custom_plg_spiral_download is not supported by CSVI. [quote]4 - I'm collaborating with the Spiral Paid media to determine the tables, field values ​​to match![/quote] If these media is stored in spiral plugin tables then we may not be able to help here. But lets see wait and see on the information you get. [quote]Maybe I'll be the only one to ask for a similar procedure, but it certainly will not be the only one to have to work out how to import SCVI Pro with a download link. The reason why I asked for an alternative to this plugin was just that! It 'impossible for anyone who needs to automate the import of the download link![/quote] As said before you are only user for now asking for the support for this extension. We will surely consider supporting this extension if we get more users coming with same requirement.

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Hello Tharuna, I should have thought of it, sorry. Nevertheless, after upgrading the plugin the problem persists: [Wed Jan 25 05:53:54.977281 2017] [proxy_fcgi:error] [pid 17878:tid 139907858994944] [client 82.233.112.232:49786] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: query in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\nPHP message: PHP Fatal error: Call to a member function delete() on a non-object in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\n', referer: http://www.afesa.com/administrator/index.php?option=com_csvi&view=import I attach the log and the CSV file. Please note that not all of the user fields are in the CSV file, as it is a correctional import. Could that be the problem? Thank you [attachment]com_csvi.log.9.zip[/attachment] [attachment]corrections_adherents.csv[/attachment]

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Hello Tharuna [quote]This could be a because of PHP version you are running. Please check the thread [url=https://csvimproved.com/forum?view=topic&catid=44&id=33555#52045]here[/url] with the same issue and was fixed with PHP version.[/quote] Are you saying php 7 is a requirement? The other thread implies the user switched to v7 but there is no reference to it being the ONLY version which works properly. [quote]If downloading a test set of products, the output is still NON-sef.[/quote] Can you post the template XML file? To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it here.[/quote] Ok, here it is. I also notice that when trying to switch language (from base) in Options, the option to select a Manufacturer disappears and All Manufacturers is forced. Best Eddie

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Hello, I checked the templates and the shops now. I found the problem about the VM categories. I had categories like "Proteine / Eiweiß" or something like "Guarana / Maca / Taurin" in my live shop. The "/" characters created the issues in the import. Par example: The liveshop categorie "Proteine / Eiweiß" - new shop: 2!!! categories like "Proteine" and "Eiweiß". I deleted all VM categories and products, changed all the categories with the "/" characters.in my live shop and tried a new import of the VM categories in my new shop after making the changes. Then I imported the products again and published them. At the moment I can't find any issues anymore. The products are all imported into the correct categories and the categories are also shown correctly. At last I've executed the SQL order "UPDATE `xxxxx__virtuemart_medias` set `published`=1" to get published all the VM mediafiles. This works also. I will check everything about the VM manufacturer categories, the manufacturers, the VM categories and the products. At the moment I think the import was succesfull. If everything will be correct, after checking the imports tomorrow, the next think will be the mainmenu. Users are secondary. I will also send the post to Roland. Thx and have a nice day, Benny

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Hello Pas, [quote]This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login.[/quote]Ok, this clears up a lot and is exactly what I wrote in my previous message, you will need another template for importing prices. You cannot manage multiple prices with the product import. The product import only deals with a single price for a product. The debug log doesn't show adding any new prices but it is also much longer than the one product you posted here. The SKU OLM009 is not in the debug log. Regardless of that, first you need to make an import template for the product prices. How to do that and what is needed is explained in the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import VirtueMart prices[/url] document. There is also an example for using multiple shopper groups and how to change prices. So my suggestion is to create this import template, test it out with 1 product and see how it goes. If it doesn't do what you want, post the debug log and the file you tried and we can take it from there.

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Hello, [quote]How can I delete a csv file after an import using cron job ?[/quote]Same answer as before. If you want to control it yourself, you will need to create a bash script to do so. [quote]Every day I need to export only users or orders created the day befroe. Is there an option or a filter in cron line command ?[/quote]For orders you have the option in your template to export "Since last run", this is usually used to get the last batch of items. For customers you will need to do it on the command line as this doesn't have the "Since last run" option. The [url=https://www.csvimproved.com/support/questions-and-answers/1081-setting-up-a-cron-job2]Setting up a cron-job[/url] explains how to add command line arguments. To use a date you will need to use the system functions to generate the date for you. There are quite a few posts about that on the forum but people in general use something like this [code type="markup"] --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y")[/code] You will need to find out for yourself how it works on your server.

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Hello, Export always uses UTF-8 encoding because we store data during import in UTF-8.

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Hi, Im not sure what is going on here, im thinking something must have been messed up during the upgrade but I dont know what (everything was perfect prior to the upgrade) firstly the import seems to be working fine. I have 2 exports: - User Export - Running in the frontend or backend, gives me the following error, although fields appear to be setup. Error Unfortunately, there are no fields set for this template. Now I don't know what to export. Go to Templates -> Template fields and add the fields you would like to export. - Mailing list export - I get this error when running the URL on the frontend Fatal error: Call to a member function get() on a non-object in /homepages/43/d445035053/htdocs/clickandbuilds/Joomla/Luxury_Flatshares/components/com_csvi/controllers/exports.php on line 140 And when i run within admin nothing is processed? Processed 0 Your help would be very much appreciated, im really hoping I dont have to redo all this :(

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Hello, [quote]When I do an product export with all the product fields from Hikashop with CSVI, we get 56 columns When I look at the fields before the export I see 69 columns. When I do an product export direct from Hikashop, we get 64 columns[/quote] HikaShop export and CSVI export are two different extension functionalities and the columns exported are based on the fields the extension has supported. May i know why you are comparing these export columns? [quote]Also some columns names are different. Why are there any differences between them?[/quote] The names are different as to make it user friendly like for example category_path, it does as the name says, include the category_path of the product, CSVI has been coded to identify this name and insert the category for a product. These are purely CSVI based fields and has no relation with HikaShop tables or code. [quote]How can we know which column belongs to each other and how can we fix the missing ones?[/quote] CSVI is a tool to help to import/export data to HikaShop tables and it uses few of its own fields to relate tables and content. [quote] combine product_delete[/quote] These are CSVI fields added for doing combine and to delete a product. [quote]And how can I get the missing fields exported which are in the template fields but not into the export? [/quote] These fields belong to import and not supported for export but they are still seen in export template. The attached patch file will fix this issue. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the patch file[/url] using maintenance menu and update your available fields. You will no longer see these fields in your export template. [attachment]patch_availablefield_2016-09-16.zip[/attachment]

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Hi All, Before I forget: Joomla 3.7.4, Virtuemart 3.2.2, CSVi Pro 7.2.3 I'm trying to work out the best way to do the following: I want to be able to import products with multivariants so that the option dropdowns appear on the product page. I want to be able to import products with different options (so one product might have weight options, another might have colour and size, another might have pack quantity etc) I want to be able to do all of this automatically (users will be able to complete appropriate csv files). I have the automation set up via cron job, but the problem I'm encountering here is that the CSVi template needs to be amended if we change the number of variants or the custom labels of them, and then available fields needs to be updated (If I understand the process correctly). I want to be able to hand these tasks over to people and not have to provide back end access to the website. Is this possible? I don't mind if it requires a number of imports or different templates if I can set them up in advance, but I don't want to be limited by what I've set up - is there any way to dynamically import custom field labels etc?

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Hello, I’ve used CSVI & Custom Fields For All on another site before, I don’t recall to have had this problem. I use: Joomla 3.6.5 VirtueMart 3.0.18 CSVI Pro 6.6.4 Custom Fields for All v.3.0.5 Daycount’s VMCustom - Children products plugin 1.4.1, to grant users access to the child product detail page. (This VMCustom plugin doesn't seem to be the cause: I've tested it with the plugin disabled) The problem is that parent product custom field values are repeated on the child’s page. The custom_override in my CSV import file don't seem to have the desired effect. I tried to add custom_disabler as well, no result. Maybe I make an error in the import files hereby attached. To access the website, please go to https://plantarium.nu/?online=ed Kindly note that the web shop is only on the Dutch part of the site. On the front page you can search for BNzymen to quickly access to an example. If staff members need acces to admin, FTP or database, just ask for it by mail. I attach the CSV files, but I can't attach the logs, they are exceeding size limits. I'll gladly send them by mail if asked for. [attachment]parents.csv[/attachment] [attachment]children.csv[/attachment] Thanks in advance!

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That fixed it, thank you! I have installed the CSVI 7.2.3 pro on Joomla 3.7.3 Virtuemart 3.2.22. I was following the instructions below to create the template to import the virtuemart categories, but on option # 5 I don't have VituemMart as a option even though it's installed. All I have are Joomla options. My options are CSVI Pro, Joomla Categories, Joomla Contact, Joomla Content, Joomla Custom fields, Joomla Menus & Joomla Users. Virtuemart was installed before I added CSVI. What am I missing? My Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name, say for example VirtueMart category import Set Action to Import Set Component to VirtueMart Set Operation to Category Click Next: Select Source Source is set default to Load from your computer. No need for change. Click Next: Select options The default values are OK, change if needed. Click Next: Select fields Nothing needed here as we set to Use column headers as configuration in step 10. Click Next: Finalize All done here Click Close to return to the list of templates or Edit if you want to fine-tune the template further.

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Hello James, [quote]So the issue with the duplicates is related to SKU existing twice in the backend.[/quote]These are things we cannot know :) Although SKUs should be unique per product otherwise you never know which product you want as the SKU is inconclusive. [quote]The only issue I have with this is that I will have duplicate SKUs due to languages at some point.[/quote]It shouldn't be though. You can add different languages to a single product in VM. So let's say SKU ABC can have it's descriptions in the languages of your choice. Depending on the language the user has selected on the site, VM will show the matching description for that language. If you must have duplicate SKUs, the only solution would be to group by on more fields to make the distinction. This would need some trial and error to see which fields you need to add to the group by to get the result you need. The address selection is good, that is exactly what this option was designed to do. So you are good there.

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Yes, I see the data in the order product table and this exports OK here but only if there is a corresponding order in the order table. Could you post or send me in a private message the order table as well? Even though it would export it will come out as [code type="markup"]a:6:{i:0;O:8:"stdClass":11:{s:25:"variant_characteristic_id";s:1:"7";s:18:"variant_product_id";s:2:"22";s:8:"ordering";s:1:"0";s:17:"characteristic_id";s:1:"7";s:24:"characteristic_parent_id";s:1:"9";s:20:"characteristic_value";s:62:"Install IR Filter - 400-675nm response - Not removable by user";s:20:"characteristic_alias";s:0:"";s:27:"characteristic_display_type";s:0:"";s:21:"characteristic_params";s:0:"";s:23:"characteristic_ordering";s:1:"0";s:29:"characteristic_display_method";s:0:"";}i:1;O:8:"stdClass":11:{s:25:"variant_characteristic_id";s:1:"5";s:18:"variant_product_id";s:2:"22";s:8:"ordering";s:1:"0";s:17:"characteristic_id";s:1:"5";s:24:"characteristic_parent_id";s:1:"6";s:20:"characteristic_value";s:88:"16GB DDR3 - NCNR (Non-Cancellable/Non-Returnable) build option - Contact us for leadtime";s:20:"characteristic_alias";s:0:"";s:27:"characteristic_display_type";s:0:"";s:21:"characteristic_params";s:0:"";s:23:"characteristic_ordering";s:1:"0";s:29:"characteristic_display_method";s:0:"";}i:2;O:8:"stdClass":11:{s:25:"variant_characteristic_id";s:1:"1";s:18:"variant_product_id";s:2:"22";s:8:"ordering";s:1:"0";s:17:"characteristic_id";s:1:"1";s:24:"characteristic_parent_id";s:1:"3";s:20:"characteristic_value";s:5:"Color";s:20:"characteristic_alias";s:0:"";s:27:"characteristic_display_type";s:0:"";s:21:"characteristic_params";s:0:"";s:23:"characteristic_ordering";s:1:"0";s:29:"characteristic_display_method";s:0:"";}s:9:"IR Filter";s:62:"Install IR Filter - 400-675nm response - Not removable by user";s:15:"Internal Memory";s:88:"16GB DDR3 - NCNR (Non-Cancellable/Non-Returnable) build option - Contact us for leadtime";s:10:"Color/Mono";s:5:"Color";}[/code] this doesn't look very usable or will it do for now?

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Hello, the sku is ok for who uses the child products, but if you don't use them it's impossible! ;)

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HI, after updating to CSVI Pro 7.4.1. I get info that my extentions are not upated. I tried finding the extentions from your download page but can only find a few of them (virtuemart and custom fields). But where can I find these others:still arked 7.3.0. ? - Anne here the list: CSVI Pro - CSVI Pro Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10153 CSVI Pro - Custom Filters Sivusto Liitännäinen 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10279 CSVI Pro - Joomla! Categories Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10151 CSVI Pro - Joomla! Contacts Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10209 CSVI Pro - Joomla! Content Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10152 CSVI Pro - Joomla! Custom Fields Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10210 CSVI Pro - Joomla! Menus Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10154 CSVI Pro - Joomla! Users Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10155 CSVI Pro - VirtueMart Sivusto Liitännäinen 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10169

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The Live Update has been phased out, CSVI uses the regular Joomla updater now. Good to hear the issue is solved.

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Hello, [quote]when we installed a custom field plugin for Virtuemart.[/quote]There is your problem, CSVI doesn't know about these custom field plugins and most likely doesn't support them. If this plugin uses any database tables of it's own it is not supported. If it uses the available VirtueMart database tables, you can use the custom_param, custom_title and custom_value fields. Refer to the documentation for the exact usage.

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Hi Rolland, every year i have a other Problem with the pictures... sorry i can´t find the failure otherwise i wouldn´t write here, your time is short i know. All other Imports and Exports works fine My System: Joomla: 3.8.2 VM: 3.2.4 CSVI: 7.3 After upgrade Joomla, VM, CSVI and other Components on my testenviroment i migrate my Users, Products, Orders and so on with daycounts JMigrate to have the actual stand. After testing etc i relaunched it. All is fine, now after my first picture import for all products, 80 percent of the pictures don´t shown more on the frontend. But on Backend i can see it. (see attachement) It´s thems the problems are the thumbnails!? When i manuelly add an image it works fine. When i search in products in the vmbackend i see the pictures, but when i search manuelly the filename of the picture the system found nothing or a picture without preview. Now i tested only with one choosen product to see whats happend. I´ve give you an Logfile and Screenshots from each step. I hope you or other people can help me soon. The shop with more then 10.000 Products is live and only 20percent with pictures... i can give me a shoot BR Basti

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[quote]Since you are doing an order export, categories of the products which are in HikaShop orders table are only listed in this option. There is no point in listing all the categories when we know there are no products for categories in orders table.[/quote]This makes sense, however, nearly all of the orders for the date range selected have products from the category I am trying to run the report for, which does not appear on the list. I checked the orders that appear in the report without any category filtering and the products from that category are definitely there. In fact, there are no products from either of the 2 categories that I can select. I tried selecting each category and running the report again, each time it resulted in the same orders being exported whether I selected a category or not. I turned on logging and the SQL query used did not seem to include a WHERE clause for the category I selected. SQL query from log is below. [quote]Check the document [url=https://csvimproved.com/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields]group by and sort by fields[/url] which will help you to avoid duplicates in your report.[/quote]This worked perfectly, I was able to group by invoice number and I no longer have duplicates. SQL Query - [code type="markup"]SELECT `order_number`, `order_created`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_country` AS `shipping_address_country`, `user_email` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE FROM_UNIXTIME(`o`.`order_created`, '%Y-%m-%d') >= DATE_SUB(CURDATE(), INTERVAL 9 DAY) AND FROM_UNIXTIME(`o`.`order_created`, '%Y-%m-%d') = DATE_SUB(CURDATE(), INTERVAL 3 DAY) GROUP BY `order_number`[/code]

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Hello, [quote]Are you saying php 7 is a requirement? The other thread implies the user switched to v7 but there is no reference to it being the ONLY version which works properly.[/quote] PHP7 is not a must, i wanted to say if you are running old version of PHP then upgrading may fix the issue. The minimum required version for CSVI is PHP 5.4. Can you tell me which version you are running? You should check the PHP version your CLI is running on, that could be running on a older version and so your are having problem with your cron. Running export with your template gets the SEF urls correct. Can you check if Joomla system SEF is enabled in plugins manager? [quote]I also notice that when trying to switch language (from base) in Options, the option to select a Manufacturer disappears and All Manufacturers is forced.[/quote] Thats correct. The manufacturers are listed from the selected language table. If the language is reset, the list of manufacturers are also reset as it will be read from the new selected VirtueMart manufacturer language table.

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Hi Roland, The patch you provided has enabled me to import the XLS file that was previously causing errors and works as part of my cron job. Thank you! However, the import is no longer working as it was before. While the import reads the XLS file and successfully imports the records, I end up with about 40K of mostly empty rows in my table from the XLS file which has a little over 5K rows. I don't know if it is related, but the import that I am using makes use of the Skip plugin to conditionally skip records during the import process. Could the patch have caused trouble for the Skip plugin? (I am not sure if I remember correctly but was there a patch for the Skip plugin that you issued to another user in another thread that I may have used at some point in the last year?) At the moment I have written some PHP code to delete the empty rows in my table after the import but would prefer to have the import run the way it used to. Thanks again for your help with this. John

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Hi, I need to import a product csv , with field with multiple values The product have 2 fields: COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 and EXTENSION_DE_GARANTIA_AUTOMOCION [b]Product Backend:[/b] [attachment]cromparts-fields.jpg[/attachment] I have 2 values for COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 and 2 values for EXTENSION_DE_GARANTIA_AUTOMOCION, everyone with price modification... [b]Product Frontend[/b] -> show a select for these fields, when user select one option the prices change [attachment]cromparts-fields1.jpg[/attachment] I follow the instructions to generate a CSV with these fields in https://csvimproved.com/support/import/1120-product-import-with-custom-fields (section CUSTOM FIELDS WITH MULTIPLE VALUES) [b]I create a csv with[/b] with '~' character to separate values [b]Example field in csv file:[/b] COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1~COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 Homologación del vehículo sin la modificación~Homologación del vehículo sin la modificación2222 [attachment]EXPORTACION_SUSPENSION_DEPORTIVA.CSV[/attachment] but when I import the custom field COM_CROMPARTS_HOMOLOGACION_DEL_VEHICULO_PARA_ITV-1 have online one value with all the values [attachment]tercersectormapa4.jpg[/attachment] Can you explain how can create a csv to import these custom fields with its prices ? thanks a lot

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Hello, [quote]OK, with the patch the import works although the screen still showed error beside Joomla content line after it was done. Sorry I forgot to take a screenshot before I closed it. The error said no text added to introtext or fulltext but it did still update the values. [/quote] Yes, the message was left in there so users would know that introtext or fulltext are not added during import. And we are glad to know that patch worked so you can continue with your import. [quote]I can import now but I still cannot download or save template backups on the server. When trying to save it on the server the box opens up to enter the path to save it to but it doesn't respect what I enter and in the log it shows Joomla default tmp directory according to the log but no backup is found there either. The permissions are all good, and both the staging site and the live site have identical problem. I tried without the htaccess file in the default tmp folder but same issue.[/quote] Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch[/url] file? You can try setting a different location for saving the backup template file and see if it is working for you. [attachment]patch_csvi_2018_05_16.zip[/attachment]

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Hello Jimmy, [quote]but they dont appear under 'field name' in csvi[/quote]That is to be expected because CSVI doesn't support easyprofile. [quote]im not sure if custom is what I need?[/quote]With the custom table export you can export data from any one table. If you know where easyprofile stores this information you could export it using the custom table export. However, this will not include the user data. So you would have to combine the files yourself. One thing I am wondering as well, most likely easyprofile has the data stored encoded, so it will be exported encoded as well. [quote]Also I have a mailing list with custom fields created in acymailing, would it at all be possible to combine data from both components and export?[/quote]This is not supported either because CSVI has no support for Acymailing nor for custom fields. So again you can use the custom table export but this is only for 1 table at a time. All the logic of multiple components doesn't exist in CSVI. The only way to do so is to write your own addon for CSVI.

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Hello Michel, [quote]No, it was not auto increment. Sorry, not enough database expericience to now this kind of things...[/quote] Thats ok, we do understand the difficulties of a new user. [quote]Maybe, just a suggestion, it's an idea to provide a basic import script for a new table in the database. I think that this should help me.[/quote] I dont think you need it any more. You should be good once you set your primary key field. [quote]I noticed that if i import the script now 3 times, all rowes are added 3 times. Is it possible to update the rows if they exists?[/quote] For CSVI to update a row you need to include the primary key field in your import file, in your case it is kol_1. For example if you set kol_1 to 1 in your import file the record with primary key value 1 in the database would be updated. CSVI will identify if a row has to be inserted or updated using this primary key field. To be more clear, the primary key field is not needed when you are adding new rows but it is required for updating.

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Hi, Just upgraded CSVI Pro from 6.6.4 to 7.0.2. Issue only occurring since upgrade. On Virtuemart Product Export the 'salesprice' is appearing empty for stockable child variant products where the child product inherits price from their parent product. If the child has its own price defined, its price comes out in the export okay. But if price is empty on the child product in Virtuemart, the price on the export is empty. Where as previously, it would use its parent product price in this scenario. Appreciate your assistance, thank you. Log and sample export file attached. We are using this as a csv data feed to Google Merchant, thus need price to export for every product. Can understand for other users that are exporting and reimporting product data, maybe they require the price field to be empty so doesn't create the price when re-importing. If so, would be nice to have a setting to allow to include inherited price or not. In attached sample export file : [ul] [li]Parent products are : ALOKA_SLIM and ALOKA-SLEEPYLIGHTS which show price correctly at $54.95[/li] [li]The only child products showing price are ones that have price overrides : ALOKA-LION, ALOKA-PIRATE, ALOKA-REMOTE, ALOKA-SLEEPYBEAR[/li] [li]All other child products are showing empty price[/li] [/ul] Software Versions : CSVI Pro Version: 7.0.2 Joomla! version: 3.6.5 PHP version: 5.5.29

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Hello, is it possible to import mixed multi variants? [table] [tr] [td]products_sku[/td] [td]product_parent_sku[/td] [td]size[/td] [td]color[/td] [td]multi_variant_title[/td] [td]multi_variant_fileds[/td] [/tr] [tr] [td]produkt1[/td] [td] [/td] [td][/td] [td][/td] [td]multi[/td] [td]size-color[/td] [/tr] [tr] [td]produkt1_1[/td] [td]produkt1[/td] [td]XL[/td] [td]BLUE[/td] [td][/td] [td][/td] [/tr] [tr] [td]produkt1_2[/td] [td]produkt1[/td] [td]M[/td] [td]RED[/td] [td][/td] [td][/td] [/tr] [tr] [td]produkt2[/td] [td][/td] [td][/td] [td][/td] [td]multi[/td] [td]size[/td] [/tr] [tr] [td]produkt2_1[/td] [td]produkt2[/td] [td]S[/td] [td][/td] [td][/td] [td][/td] [/tr] [/table] some products should have no "color" option available. if the user choose size S no color dropdown filed will shown. Can i leave the column "color" blank? Or do i have to create several csv files? i hope i could explain what i mean :-)

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Two days and €83.94 to figure out that the images use hyphens when my upload file uses underscores doh! Can I have that support purchase refunded please?

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Hello Giovanni, The field name you should look for is [b]order_item_name[/b] and not product_name as VirtueMart uses order_item_name field to store product name in orders table.

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Hello, That settings uses your template fields that you linked to the template rather than using what it finds in the import file. Glad to hear it is solved :)

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Thank you for the tip, but I was unable to do that: I found the custom tables under settings, where I selected virtuemart_categories_en_gb. After this, in process area I was able to select export->CSVI Pro->Custom export ->go. After this I saw the virtuemart_categories_en_gb in the forth dropdown after custom export. But in the Export options area, in Fields tab in Field name dropdown the reas nothing to be added, dropdown was empty. So I was unable to construct such thing to be able to change names of categories. But maybe i did something wrong there, could you point how to do that? About my suggestion for future versions: there could be an option to just modify current category tree based on id. If that option was selected, it could just ignore all lines with new id if there was any. This way, users could both reneame and re-arrange category tree in excel instead of virtuemart. As an example of my current case where this current system is problematic: There is thousands of products and hundreds of categories and subcategires, so editing in excel or such is important. Now imagine that there comes some new categories and some old ones need to be transferred as subcategories of these new ones. This means that user would need to change category_path since it is the only one currently telling what is parent category for that category. This cannot be done with current setup of CSVI easily. Even only renaming one category is problematic (well, maybe can be achieved with instructions that will follow) since it would mean renaming of category_path also which cannot be done as is key. While understanding this problem, I gave instructions for shopkeeper updating their categories not to change anything in existing ones, but just to add new ones through CSVI Pro (also important since there is so many categories), after I had added there first 30 or so. He added only 6 new ones to test it out, but made a little mistake with one line, where the name field was different to last part of category_path. So the CSVI Pro import reported error, but still after fixing this one line and trying again it was not working. This time the reason was, that many of the categories had taken some new categoreis to be their parent categories, even they were different names. I do not know how this happened, but I think it has something to do parser that breaks up category_path field, and was somehow interrupted with the mistake spelling in one of them at first try. Now, I can rebuild (by delete and the importing from backups) whole category tree as suggested in this thread, but I am afraid to do that since most likely it will create new category id's (as you mentioned they are created on the fly by virtuemart). And this is problematic since there is already some procuts, pointed to belong to certain categories - which would then point to nowhere since virtuemart uses id as key. Luckily it is not live yet and building of all categories and products is in its early stages, but maybe you see the problem that creates for future usage. If the key was ID field also for CSVI Pro, then there would not be above problems. Now, it cannot be used for renaming or rearranging of categories, and actually it is risky to use it for any category -related operations since it seems to easily break current structure of existing ones if there is an error in new fields (even the category_path was fields were not touched in those. I do not know if scandic or special characters like / in category name was part of the reason too - again, if it was, it could be avoided when using id field as key). If that would require to use parent category field, and that also only as numeric id field, it would still be easy to use.

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Hello Roderic, This forum uses English as main language so please post your questions in English to help you. Moreover i don't read or write Dutch to understand your queries.

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Hi Roland, CSVI don't create new products. The log said CSVI uses an update query, but must use an insert for new products. Skip new items is set to NO. Regards, Maik

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is there a way I can just roll back? The client uses this system to keep their site updated with live despatch information. They are all over the place without this working!

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Hello, [quote]Very much thanks for the quick response ! I would be happy to test drive the new version, I am not using it in a live environment[/quote] Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] using CSVI maintenance menu and you should be the getting the new feature of selecting a import based on field option in your template settings as explained in the [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document. [quote]How can I set a field to required, I did not notice this in the template (also not in the SQL table)[/quote] You cannot set a field to be required in template. What i meant with required fields is that there are few fields CSVI uses to check if they are present in your import file so to process a record. The required field for custom table import is the primary key field in the table. For example, if the primary key field of custom table is id, then id is a required field and CSVI looks for this field in the import file. This id field value is compared with database value and record will be inserted if the id value is not found in database, if found then the same id value record in database will be updated. Hope it is clear now. [quote]Also if I try to import the same file with an empty keyfield twice, the I do get an "Duplicate key" error ! I would expect that the program should insert it again, a I did not setup required fields obviously [/quote] Primary key fields are unique fields, they cannot be duplicated. Also you cannot have a empty value in key field. It has to be integers. [quote]Yes indeed the document tells you that a primary key is necessary, but RTF is not always what we do in first case And for a user not as experianced as I am, it does not help if you get a non meaningfull error message[/quote] Will look into this. Thank you for your feedback. [attachment]patch_custom_table_2016_12_02.zip[/attachment]

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Hello, This error has to do with some odd data I think the faqid.php file. Could you send me a private message with this component so I can check why it even uses that file?

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Hello, Instead of putting a / in the field, you can put a dot. I believe that should work. You are one of the few that uses the same folder for both large and small images :)

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Hello, [quote]Why not make an option to add a field indicating that the records need to be inserted Or an option what to do if the record read from the csv is not present ?? That would make life a bit easier [/quote] Thats what required fields do. Their values decide if a record has to be updated or inserted. If the values in these required fields are found matching with database values we do an update else insert. [quote]By the way in my opinion the program has an error if the primary key is not set in the table It will throw an unhandled exception not indicating which field is empty Before going into this import this situation should be dealth with, as you can find out that no primary key is found Than the user will directly know what is wrong, it took me a couple of hours to find that in the documentation If I had gotten a proper warning I would have known that my table needed to be altered[/quote] It is very clearly explained in the [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document that table should have a primary key else it will not work. [quote]when is this new version released ?[/quote] Release date is not decided yet but should be in coming weeks.

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Hello, Does your FTP support passive mode? CSVI uses Joomla FTP system and Joomla only supports passive FTP connections. Can you also check in your FTP logs? See if there is anything related to this error.

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Hello Pierre, The download plugin by iStraxx is not specifically supported by CSVI. [quote]It shows a different files Am I missing something?[/quote]Perhaps, it all depends if this plugin uses it's own tables for storing data. If that is the case, CSVI doesn't know and won't handle it. [quote]In the custom_param of the product export file, I see that there is a media_id but I don't see it anywhere in the media export possible fields.[/quote]It is very likely then that the plugin uses it's own tables. That would be the first thing to check.

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Hello Chris, That is because I hardcoded that path :whistle: I did change it in the import routine but forgot to change this in the export routine. Attached patch fixed that and uses the HikaShop configuration setting.

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Hello, Please post your file as well, now I can't compare the log against the file used. In your template you have set that your file uses a comma as separator, that may be something to check.

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Hello Pas, The fields alias and category_path are required because CSVI uses those to identify any existing articles. The database will create the article IDs by itself because this field is the primary key and auto-increment.

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Hello Roderic, [quote]Ik zie ook dat er een "Example export orders Snelstart" is. Echter, waar kan ik dit vervolgens importeren in Snelstart?[/quote]There is no specific order import for Snelstart. The regular order, order items and user imports will need to be used to import orders into VirtueMart. [quote]Ben jij verder bekend met automatische oplossingen voor importeren van/naar snelstart zonder gebruik te maken van de Gateway.dll?[/quote]I am not familiar at all with this. The SnelStart export that is in CSVI now was made years ago for a company planning to develop an all-in solution for this but they didn't go through with it, so this got abandoned. There would be a piece of software between VirtueMart/CSVI and SnelStart that would be able to talk to the import of SnelStart. Now the SnelStart export had some features that the other order exports didn't have so it stayed. However for CSVI 8 the SnelStart order export will be removed and merged with the existing order export. Can you import data from CSV/XML files directly into SnelStart or not? From memory, it was a long time ago, I remember this was not so easy. Yes I am Dutch and looked into using SnelStart myself but at the time they did not support UTF-8, so it was useless for me.

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devo preparare le tabelle in virtuemart per usare inizio e vine sconto quali sono i field Grazie. Francesco

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Hello, The screenshot shows the old updater, CSVI uses the Joomla updater now. What you can do is just go to Downloads and download version 5.21.2 and install it via the Extension Manager. You will be up-to-date then.

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I need some help to understand how to order children products listed by the parent product through a custom field type "Variant Generic Son." The attempt has given a completely wrong result (see ordering_image-02)! These are the fields to be used that you have shown to me: product_sku custom_title custom_value custom_ordering The example you've shown me "Product_sku"; "custom_title"; "custom_value"; "custom_ordering" "P01"; "Size ~ Color ~ Width"; "Green ~ 34 ~ 38"; "2 ~ 1 ~ 3" in my opinion, it is more suitable to the field to manage the ordering of product variants and not of children products. This is my requirement, I think it can also be very common to other users: 1 - Product A is the father of n-B products 2 - Product A has a custom field type "Variant Generic Son" to list the children in the cart so you can select 3 - the need is to order the publishing position in the list with the same order of the import data! (See image) This is the data that I have entered in any field: product_sku: his father's Product SKU A custom_title: the name of the custom field already present in the parent product A custom_value: the name of the child product B custom_ordering: the gradual unique number starting with 1 product_sku custom_title custom_value custom_ordering BOX-TO-M-001 Installation P0000001 1 BOX-TO-M-001 Installation P0000002 2 BOX-TO-M-001 Installation P0000003 3 BOX-TO-M-001 Installation P0000004 4 This approach is totally wrong! I say politely following my example, what should I match every field? (ordering-father-son images) Thank you

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Hello, Customer needs to do a mass change on the product SKU. It appears that CSVI uses the product SKU as the key to determine which product to update. Can CSVI Virtumart plugin support import that changes existing products PRODCUT_SKU field? thanks, Joe

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Hello Pavel, The tmp folder CSVI uses is constructed as JPATH_SITE . '/tmp/com_csvi'. So CSVI is really looking in the tmp folder from the Joomla root. What is the reason why the tmp folder has been moved out of the Joomla root?

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Hello, CSVI uses Joomla database driver set in Global configuration page and server tab to connect to External database. Unless you have your database option set to MS SQL in your Joomla installation it is not possible to connect to MS SQL database.

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Hello Peter, Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and check if order_billTaxAmount field uses the decimal separator as set in the template? [attachment]patch_vm_order_2018_03_05.zip[/attachment]

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hi, finally for some reason /usr/local/bin/php helped.

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Hi Roland, I did run a new cron job yesterday. Of course the log files are only showing a portion of the import. I have no idea how long it really took to import. The dashboard shows: Action Action type Template name Start End User Records Run cancelled Debug log Import Product Product File Import Optimized 01-04-2019 16:49:01 01-04-2019 16:49:02 12489 No Show | Open | Download Import Product Product File Import Optimized 28-03-2019 10:58:01 28-03-2019 10:58:01 12489 No Show | Open | Download Import Product Product File Import Optimized 27-03-2019 10:58:01 27-03-2019 10:58:01 12489 No Show | Open | Download I know the 3/27/19 import took 8 hours because I was here watching it on the server. Last night I let it run. I did index the SKU column of the sdo2301_j2store_variants table. [attachment]j2store-variants-table-index-screenshot.jpg[/attachment] So with that new information, is there a way to track the actual import time? I will look further into the site tables and optimization. It is our server, I will talk to the server manager on this issue. Any other information that you can provide to help with this process is greatly appreciated.

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My VPS uses the 5.3 php and i didn't try to upgrade cause i run other applications and sites there. I try to keep in mind the quote "if it ain't brake don't fix it" ;) . So if everything works fine why to get in troubles ?

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Last question...i think.. :) I see that i have to import per row to set a price range from 1 to 9 and then a second row to set the price range for 10 to 50. Can i import the values per collumn ??? Now i have to import a row for each price range per SKU So 5 price ranges for 1 sku is 5 rows. I have about 300 items and about 5 price ranges per SKU that gives 1500 rows .... not to mention that have to use 2 files to import data... 1 witch uses collumns...sku,description, and so on.. 1 witch uses rows....sku,price ranges. is there an other solution / possibility ??

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Hello, [quote]Can you give me a bit more details?[/quote]Sure. [quote]So its based on my server if it uses LR or CFLR?[/quote]The LR doesn't exist. There are 2 flavours: Unix: LF (Line Feed "\n") Windows: CRLF (Carriage Return Line Feed "\r\n") CSVI uses the PHP command [url=http://php.net/manual/en/function.fopen.php]fopen[/url] to open the file and this page explains more about line endings. Actually I did some more checking, CSVI does add the CRLF at the end of each line. When checking an export file here, the text editor reports it as Windows line-endings. Do you make any changes to the exported file before sending it off?

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Hi Tharuna, That didn't fix the problem. I also tried truncating the available fields table, but that didn't work either. Besides, I noticed in the logs that during the update the table gets deleted and recreated, so that seems to work. It just stops after 'query 5'. Log: Regel Actie Resultaat Bericht 0 Verwijder Available fields table deleted 0 Added Available fields table created 1 Toegevoegd Geslaagd Custom available fields for Joomla Categories have been added. Query number 1. 2 Toegevoegd Geslaagd Custom available fields for Joomla Contact have been added. Query number 1. 3 Toegevoegd Geslaagd Custom available fields for Joomla Content have been added. Query number 1. 4 Toegevoegd Geslaagd Custom available fields for Joomla Custom fields have been added. Query number 1. 5 Toegevoegd Geslaagd Custom available fields for Joomla Menus have been added. Query number 1. 6 Toegevoegd Geslaagd Custom available fields for Joomla Modules have been added. Query number 1. 7 Toegevoegd Geslaagd Custom available fields for Joomla Users have been added. Query number 1. 8 Toegevoegd Geslaagd Custom available fields for VirtueMart have been added. Query number 1. 8 Toegevoegd Geslaagd Custom available fields for VirtueMart have been added. Query number 2. 8 Toegevoegd Geslaagd Custom available fields for VirtueMart have been added. Query number 3. 8 Toegevoegd Geslaagd Custom available fields for VirtueMart have been added. Query number 4. 8 Toegevoegd Geslaagd Custom available fields for VirtueMart have been added. Query number 5. 8 Fout Duplicate entry 'custom_param_nl_nl-product-com_virtuemart-import' for key 'component_name_table' Kind regards, Ralph

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Hello, [quote]We have problems to connect to the SFTP server. When we use normal FTP login the export works as expected.[/quote] Do you see any error while connecting to SFTP? SFTP usually uses port 22 to connect. Did you try with this port number?

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Good morning Roland Jobs using /usr/bin/php work ok; 'curl' jobs wok ok; 'php-cli' jobs work ok. No block so far as I know. Perhaps I can try the cron.php file from 'jotcache', which does work using 'usr/bin/php'? Best Eddie

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We have identified the problem - it is a cross between code & data. Both are correct and both are incorrect. The query in the model for csvivirtuemartordershipment.php is different than that of csvivirtuemartorderpayment.php which is partly why I could not replicate the problem with that field: [ul] [li]orderpayment method selection takes the values from the payments table where as ordershipment method selection takes the values from the orders themselves and joins with the shippingmethods_en_GB to arrive at the method_name[/li] [li][b][color=#0044ff]if there are orders (virtuemart_orders) where the shippingmethod_id is not in shippingmethods_en_GB[ then a blank / space option (Don't Use) is written to the csvi_template.setting along with any selected successfully shippingmethods[/color][/b][/li] [/ul] Why a data issue? - because there should be shippingmethods that correspond with those shippingmethod_ids written to virtuemart_orders Why not data (ie code)? - it is not illogical that a shippingmethod could be removed. virtuemart allows it and thus it could easily happen - even if there are orders without corresponding shippingmethods, a blank value should not be written as the user has deselected that option My two cents Assuming that the code remains as is, what is the logic of the joins? Ie why not just return the list of shippingmethods from the shippingmethods_en_GB table since, if there are virtuemart_orders records that do not have a corresponding shippingmethod, the query returns a blank and those specific orders would not get written to the report (I assume) - I have not tested this part but it is logical since there is no corresponding shippingmethod to select.

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Hello, [quote] I can not find the CSVI database field in my Joomla database[/quote]You would need to see tables starting with X_csvi_xxxx where X is your table prefix and xxxx are the different table names CSVI uses. They should be in your database otherwise CSVI won't function.

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[quote]Hello, Interesting question :) CSVI doesn't and can't specify which line-endings to use as this is determined by PHP. [/quote] Can you give me a bit more details? So its based on my server if it uses LR or CFLR? Can you tell me how to change this?

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Hello, [quote]I'm not really clear on this table or how it is propagated via J2Store or CSVI Improved.[/quote]This is because you are using J2Store, which uses Joomla articles for products. The Joomla articles uses the assets table to determine ACL (Access Control List). That is why this table must be updated. [quote]it is making an asset for each SKU item[/quote] That is correct, because each SKU is an article and each article has ACL in Joomla. [quote] I didn't drop the table prior. Should I have? [/quote]Definitely do not do this, you will break the complete site. As per your screenshot, the query is instant as it is for me. What does the webhost say about the delay?

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Hello Roland, I will use the same id for categories (from an export) that the system uses. I want to change some category paths. The problem is that I don't know how to map an import template field with the category id from PC Can you help? Thanks. Best Regards. Kostas

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@Marcel, Please post in English as this is an English forum, it will allow other users to understand what is being talked about as well. As for your price update, the import file is not enclosed, so I am going to guess a little. [code type="markup"]SELECT `virtuemart_product_price_id` FROM `kls_virtuemart_product_prices` WHERE `virtuemart_product_id` = 104 AND `price_quantity_start` = 0 AND `price_quantity_end` = 0 AND `virtuemart_shoppergroup_id` IS NULL AND `product_currency` = 47 AND `product_price_publish_up` = '0000-00-00 00:00:00' AND `product_price_publish_down` = '0000-00-00 00:00:00'[/code] [code type="markup"]SELECT `virtuemart_product_price_id` FROM `kls_virtuemart_product_prices` WHERE `virtuemart_product_id` = 104 AND `price_quantity_start` = 0 AND `price_quantity_end` = 0 AND `virtuemart_shoppergroup_id` IS NULL AND `product_currency` = 47 AND `product_price_publish_up` = '0000-00-00 00:00:00' AND `product_price_publish_down` = '0000-00-00 00:00:00'[/code][code type="markup"]SELECT `virtuemart_product_price_id` FROM `kls_virtuemart_product_prices` WHERE `virtuemart_product_id` = 104 AND `price_quantity_start` = 0 AND `price_quantity_end` = 0 AND `virtuemart_shoppergroup_id` IS NULL AND `product_currency` = 47 AND `product_price_publish_up` = '0000-00-00 00:00:00' AND `product_price_publish_down` = '0000-00-00 00:00:00'[/code] These are the 3 tries where CSVI is looking for an existing price, they have a common theme, the shopper group ID is empty. The question is, what you have entered in your import file for the shopper group name? @infogate The article Marcel linked is when you use the Price import, you are using the product import, so you need to use other fields. [code type="markup"]SELECT `virtuemart_product_price_id` FROM `jos_virtuemart_product_prices` WHERE `virtuemart_product_id` = 219 AND `price_quantity_start` = 0 AND `price_quantity_end` = 0 AND `virtuemart_shoppergroup_id` IS NULL AND `product_currency` = 47 AND `product_price_publish_up` = '0000-00-00 00:00:00' AND `product_price_publish_down` = '0000-00-00 00:00:00'[/code]Like Marcel you don't have a shopper group ID. I don't see this field in your file. So you need to add the field shopper_group_name_price and set it to * as this denotes Available for all.

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Hi, I noticed that the output of the category_path field contains a | as separator character. Unfortunately, the replace plugin uses the same | character as a separator between multiple values. That means I cannot search/replace a category_path, because the replace plugin stops when it encounters a | character. Is there a way around this?

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Hello Daniel, The fields to use for the images are file_url and file_url_thumb. Please see the [url=https://csvimproved.com/support/import/203-virtuemart/805-import-virtuemart-images]Import VirtueMart images[/url] for more details. The name of this field has changed in VirtueMart that is why CSVI now uses a different name.

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Hello, The problem is in your import file, remove the field [b]virtuemart_product_id[/b] from your import file. CSVI uses product_sku field to identify the products and there is no need to use field with _id as they are primary key fields of a database table. Run the import and let me know.

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Hello, These are notices thrown by K2 extension file. Since CSVI uses K2 extension file in processing image these notices are shown on import. Go to System -> Global Configuration -> Server -> Error Reporting and set this to System default. Save the configuration and run the import and check if these notices are gone.

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Hello, [quote]and store it locally in my Joomla images folder, ideally in a dedicated subfolder.[/quote]That won't work because K2 uses a fixed folder where the images are installed. This folder is /media/k2/items/src/. This is also the folder where CSVI expects the image to be as it gets renamed to the md5 hashed filename that K2 uses. The fieldname for the image field is [b]image[/b]. So you can add that in addition to the other fields you use for the import. At a minimum it is the alias and category_path fields. CSVI cannot retrieve remote images for K2. Are you using a dedicated subfolder now with K2? If so, how do you make that work? As far as I know, we only have the fixed folder.

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I have created a template that makes a load load vole automate it with cron job but from outty I execute the following commands with the following results but the imortazione does not execute what it would be? [root@vps584331 vhosts]# /usr/bin/php ~/administrator/components/com_csvi/helper/cron.php?--key="domenico2018"&file="/var/www/vhosts/vps584331.ovh.net/httpdocs/giace/import.csv" [169] 15499 [168]+ Stopped /usr/bin/php ~/administrator/components/com_csvi/helper/cron.php?--key="domenico2018" [root@vps584331 vps584331.ovh.net]# /usr/bin/php ~/administrator/components/com_csvi/helper/cron.php?username=domenico&passwdd=28101976d$$&template_id=15 [166] 15271 [167] 15272 [164]+ Stopped /usr/bin/php ~/administrator/components/com_csvi/helper/cron.php?username=domenico [165] Done passwdd=28101976d$$ in allegato la configurazione del template [attachment]cs1.png[/attachment] [attachment]cs1.png[/attachment] [attachment]cs.png[/attachment]

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Hello, [quote]But could you be more precise please, I mean i'm not a PHP developer. If I was then i wouldn't have bought the plugin?[/quote]If you were a PHP developer, you would have tracked down the issue already ;) That is why I suggested you can just go to Plugins in Joomla and turn them off, that doesn't require PHP developer knowledge. You can't blame CSVI if other extensions are interfering with it, if I had the option to stop them from interfering with CSVI I would. It really is a trial and error process as I also don't know which plugin is doing this. You could turn off all 3rd party plugins and turn them on one by one until the error shows up. [quote]I have plugins installed but nothing extremely special[/quote]All you need is 1 plugin that behaves bad, doesn't have to be anything special. There was another user which had a plugin that inserted a tab character in the export file. It can happen. Most plugins do not check if they are working on the frontend or backend even if they are only meant to run in the frontend. [quote]and as far as I now nothing special for content matters.[/quote]I was suggesting content because of the error you get. [quote]Could this be the Joomla template causing this?[/quote]That I don't think so because the error is looking for a page (view). It is a plugin that seems to alter the page layout.

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Hello, I moved this topic to a thread of it's own. [quote]But when we use Crontab Linux to execute the commands it seems the server variables are differents[/quote] Notice that you are using different PHP instances: By hand: "/usr/local/bin/php" By cron: "/usr/bin/php" It is pretty safe to say that these are also different PHP versions. So make sure you are comparing the correct versions.

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How do I link a template to a database other than the default Joomla database. My web site has a separate database that it uses (in addition to the Joomla built-in one) and I would like to be able to export queries from it. I don't see any option for selecting a database.

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Hello Carlo, [quote] I guess there is some kind of action to make it work on different directories ( and different database ).[/quote]If you know where it is in the CSVI code, please tell me because I don't know. CSVI uses the Joomla! configuration to connect to the database, nothing more and nothing less.

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Hello Roland, I have the same need as one year ago: exporting Hikashop data: email of customer, name of bought product, date. Hikashop uses different tables for all of this. Is the a solution coming for Hikashop in CSVI? Or do I have different exports and merge the CSV-tables in a spreadsheet? regards, Nico

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ok fixed it... it was wrong command on the sh i add this and it is fixed: #!/bin/sh /opt/rh/php54/root/usr/bin/php

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Hello, [quote]There are no language files except for English[/quote]By default only English is provided, other languages will be included once they are translated. [quote]the struggle to get a 72,50 euro product working[/quote]Hearing you are a long time user of CSVI, I am surprised you have such problems to get an export running. However server issues are always more difficult to troubleshoot than software issues. [quote]there is no step by step guide for all options[/quote]If you mean the options in the template, click on the Help button. [quote]In ftp I see components/views/export/tmpl with only a file called default.xml [/quote]You are looking in the wrong place. You need to look at the administrator files. [quote]Please tell me where does it go wrong, what am I missing and where does CSVI store my export files[/quote] [quote]COM_CSVI_CANNOT_OPEN_FILE[/quote]These two are related, since CSVI can't write the export file to the server it can't be downloaded, emailed, send to FTP nor written to a server side location. So the root cause of not getting an export file is because it can't be created. CSVI writes the original export file into the folder tmp/com_csvi/export/. If it has no permission to open a file in that folder you get the error you see. So first we need to see if the folder tmp/com_csvi/export exists and if it is there, does the webserver account have enough permissions to write to the folder. Have a look at that and let's see what it brings.

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Hello Petra, Not a problem, I can be cryptic :) [quote]So I don't know what you mean when you say "set the Customer shopper group to 'Verkäufer' and not the shopper group itself". Could you explain that please.[/quote]Of course I will try to explain. In your product export template on the Options tab there is a column on the right that has filters for the prices. The last option there is called [b]Customer shopper group[/b]. Look at your screenshot, that is the last option there. In short, you should switch the settings Shopper group name price and Customer shopper group. So that Shopper group name price says Don't use and the Customer shopper group says Verkäufer. [quote]And is there a way at all to export sales prices if the products are not connected to a specific shopper group?[/quote]That should be the default behaviour in CSVI, when no filters are applied, CSVI will export all products, when it needs to export the salesprice, it will look for the price for that specific product. This used to be based on the logged-in user but you don't always want that, so the option [b]Customer shopper group[/b] was introduced so you can export prices for a given shopper group. [quote]Maybe it's not possible with our setting, although I think it's very common setting to have products available to all shoppers and have general tax rules, isn't it?[/quote]It is common and I think it shouldn't be a problem to export those prices in your case. I hope this is clearer :)

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Hello John, [quote]administrator/tmp/com_csvi/1442264599/[/quote]Something seems wrong with the paths on your site. CSVI uses the tmp folder but not in the administrator folder because the tmp folder is by default located in the root of the site so it should be tmp/com_csvi/1442264599/. Do you have a different setup for the tmp folder?

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Hello, The fix you did is a temporary one as CSVI uses K2 JSON class to process the extra fields. The latest version of K2 may not be using this class. We will look into the changes in K2 with latest V2.7.1 version and do the fixes in CSVI accordingly. Thank you for letting us know.

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Though there is one field that uses the custom fields for all extension (and I have installed your add-on plg_csviext_customfieldsforall_csvi_6.6.3), the main fields are the standard Custom field: textinput I also wanted to ask, with the patch you provided, will any changes in that patch be overridden by any future updates to my CSVI Pro software?

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Hello, Regarding : So when the Brands import runs, it uses the Products file, correct? ->yes now you get it finally.. :) Regarding : Does the problem happen when you specify the file in the template and not in the cron command? ->No when i import from backend it will import correctly.But in cron command it will not work Regards

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It works, thank you! Now I still have a problem with "apply no rules".. if i don't put the filed at all the products remains with "apply generic rules" which uses all the possibile rules and discount (and this is stupid from Virtuemart itself..). Is there a way to force the "apply no rules"? Thank you! Gianluca

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Hello Pio, [quote]If I do not have to touch the fields that end with _id, how can I import parent and child products?[/quote] You should use [b]product_parent_sku[/b] field with SKU of the parent product and not product_parent_id field. CSVI uses SKU field to get the _id of both child and parent products.

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yes but I do not understand /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --help how to get there.

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Hi, I used in VM 2 for shops the native variants plugin with stock to handle size and color attribute. Now VM 3 uses a new plugin for that. Can I export my old table with CSVI and import it somehow to VM3? I just want to upgrade de shop. Hope you can help! Thank you in advance. Kind regards

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Hello Donna, The issue with your import file is the id field. You should not be having this field as CSVI will only do a update if this field is found. No new inserts would happen. You should remove this field so CSVI uses alias or category_path field for doing a insert or update of records. Try it and let me know.

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Hello Petra, These plugins are usually activated upon install of CSVI. The price export out of VirtueMart is annoying to say the least ;) CSVI uses the usergroup of the product unless otherwise specified in the options. Please start a new thread for this issue and post the settings and debug log of your export, to get an idea of what is being exported.

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Hello Mark, [quote]any ideas please[/quote]Never been able to pin this down but the only solution would be is to remove the access check in the administrator/components/com_csvi/csvi.php file. It is the section called Access check. That should make it work. CSVI 6 no longer uses a username and password so this issue is no longer present.

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Hello, This error is not with CSVI, the problem is CSVI uses VirtueMart files to get product prices and so this error of VirtueMart has popped up in CSVI. There is a VirtueMart forum which discuss about same error and how to solve it. You can check it [url=http://forum.virtuemart.net/index.php?topic=140909]in this thread[/url] of VirtueMart.

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Hello Pio, You have set category 'Berretto Tessuto' to the child products in your import and so they are displayed on the frontend. You need to set category only to the parent product so child products uses the category of parent. Try the import with removing category for child products and you should be seeing parent product on frontend with Taglia select option.

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Hello, You have virtuemart_product_id field in your import which says product already exists in database and CSVI will try to update the product. You need to remove this field from your import so CSVI uses product_sku to check if the product is available in database, if not it inserts the new product. Do this change to your import file and run the import.

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Hello Fanda, [quote]so CSVI uses a next #TEXT, but than this used #TEXT belongs to a different COLUMN/NAME and it makes some chaos in the final product imported.[/quote]In that case you leave the #TEXT out from your field list. So in your field list you will have a column/name field and then another column/name field. Doesn't that work?

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In your order export you need to add the basic address fields and the address_type field. There are no shipping specific fields for the address details. Only if your customer uses a shipping address different from a billing address you will get both addresses. If billing and shipping address is the same, you will only get a billing address because no shipping address is stored.

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Hello, Yes this is the information we were asking for. Your screenshot shows that images have been created but not downloaded. CSVI uses file_get_contents to read the remote images and download it to server. This function does not work if allow_url_fopen is disabled on your server setup. You need to check your server settings and see if allow_url_fopen is enabled and then run the import again.

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Hello, [quote]Is there a way to enforce this with the CSVi export? Or do I have to post-process the export somehow? It seems like a common problem for anyone who uses markup in their product descriptions.[/quote] Use text enclosures and comma or semi-colon instead of backslash for delimiter in your export template. Try export then and let me know if it solves.

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Hello Steffen, In your import template settings on File tab you have set Use file for configuration to Yes, you need to set this to No and save the template. This way CSVI uses template fields and the rules applied on the template fields. As Roland said you don't need to wait for the import to check on your rules, Preview will show the results.

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Hello Pascal, [quote]Thanks, been testing with different templates, got one for categories and one for products. Because only half of the products had sku, I also used virtuemart_product_id.[/quote] There is nothing wrong in using virtuemart_product_id field if there is no sku. Just that we dont recommend use of fields ending with _id as they are handled by database. [quote]What I have is basepricewithtax, product_override_price, product_tax_id, virtuemart_product_id Is this enough to change this? using default shopper group and 1 currency. Or are these also required; price_quantity_start, price_quantity_end[/quote] When selecting a price row from database, CSVI uses few needed fields and price_quantity_start, price_quantity_end are among them. If you don't have values stored for your product prices for price_quantity_start and price_quantity_end fields in your database then you don't really need them in your import file. CSVI uses Null value for these fields if they are not in import file. If you are having any issue with import, post the debug log and import file to check.

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Problem solved. My CRON command had the full url for the file, as below and it worked for exporting the file. /usr/local/bin/php /home/kimsonsco/public_html/administrator/components/com_csvi/helper/cron.php --key="IsOCSV" --template_id="12" --file="/home/kimsonsco/public_html/tmp/com_csvi/export/unpublished.csv" I've removed it for both export and import and it works a treat /usr/local/bin/php /home/kimsonsco/public_html/administrator/components/com_csvi/helper/cron.php --key="IsOCSV" --template_id="12" Thanks guys, in the end it was a school boy error :S

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[quote][quote]Hello Eddie, Assuming you supplied the correct path. .[/quote] Which prompted me to spot my 'deliberate mistake'. I have been using an historic path to cron.php. Some time ago, the directory: "helpers" became "helper" /usr/bin/php "/home/xyz/public_html/administrator/components/com_csvi/helpers/cron.php" --task="maintenance" --addon="virtuemart" --operation="backupvm" should be: /usr/bin/php "/home/xyz/public_html/administrator/components/com_csvi/helper/cron.php" --task="maintenance" --addon="virtuemart" --operation="backupvm" and it works, of course. Thank You Eddie

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Hi Tharuna, you created an order-export for us as a .json file. When I run the export from the joomla backend, the file is ok but when I run the cron the file is empty. An other thing is that the field we use for the order number, uses the VM order ID. We need to change that in the override you created. Looking forward to hear from you again. Kind regards, Marcel

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Hello Chris, [quote]Is this normal? [/quote]I hope not :silly: So I tried your CSV file and the preview is instant here, as expected with such a small file. Does it happen every time and with any file? If so, I am thinking that maybe there is an issue with the folder permissions. You can check the About page to see if there is any permission issue with the folders CSVI uses.

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Ok, I have done a separate replace for each sub-domain. However, it seems I need to do a separate RULE for each sub-domain since the sitemap outputs just the first sub-domain in the list: Also, the output is not sef in spite of the setting being to output sef. I think I also need one for the site default (www.4footyfans.com) which uses English as the default language? Anything else? Best Eddie

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Hello, CSVI uses transliterator method from the language pack of the language set in import template settings to generate the slug. The issue is that there is no transliterator method in Bulgarian language pack on the frontend files but it does have it on backend files. You can copy the transliterator function from backend bg-BG.localise.php file to frontend bg-Bg.localise.php file and then run the import. That should fix the problem with slug.

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Hi Tharuna I'm running CSVI Pro 7.11.0 - VirtueMart 3.4.2 - Joomla! 3.9.5 The Product Info Import template, which I've made, uses the CSVIpro fields. Does not load the Guest Shopper Group price. Everything else does. This template was working fine, now it doesn't 1 product_sku 2 product_name 3 manufacturer_name 4 product_price 5 category_path 6 published 7 product_in_stock 8 shopper_group_name 9 product_s_desc 10 product_desc The Shoppers Info import template, which I've also made, uses the CSVIpro fields (also see Shopper Import Test.csv attatched). This is the first time I've used it. Does not load passwords, phone numbers or any address info. Also will not load any info for a Wholesaler (only loads Default Shopper Group) This list has roughy 2500 entries but will only load about 250. (not the first 250 either). 1 customer_number 2 shopper_group_name 3 email 4 username 6 password 7 company 8 title 9 first_name 10 last_name 11 address_1 12 address_2 13 zip 14 city 15 country 16 state 17 phone_1 18 phone_2 19 usergroup_name If you need any more info please let me know. Thanks in Advance cheers kim

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Hi, Ive just updated from CSVI Pro version 7.1.0 to 7.4.1 but ive just noticed the frontend imports are no longer working, its giving a 404 component not found, when I go into the backend on the menu item, it shows nothing under the Menu item type, and if I click to select I no longer find CSVI as an option to add here. Your help would be much appreciated, im really hoping you haven't got rid of this functionality. Also I spotted on the Extensions > Manage > Manage the following CSVI 7.1.0 and 6.5.1 extensions still installed, please do let me know if I should remove, thanks! CSVI Field combine Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10088 CSVI Field copy Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10089 CSVI find and skip rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10128 CSVI Margin rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10090 CSVI Mulitple Replace rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10127 CSVI Pro Administrator Component 7.4.1 18 January 2018 RolandD Cyber Produksi N/A 10130 10082 CSVI Pro Site Package 7.1.0 25 February 2017 RolandD Cyber Produksi N/A 10130 CSVI Pro - CSVI Pro Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10085 CSVI Pro - Joomla! Categories Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10083 CSVI Pro - Joomla! Content Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10084 CSVI Pro - Joomla! Menus Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10086 CSVI Pro - Joomla! Users Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10087 CSVI Pro - K2 Site Plugin 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10092 CSVI Replace rule Site Plugin 6.5.7 24 April 2016 RolandD Cyber Produksi csvirules 10091 CSVI Value comparison Site Plugin 7.1.0 Many thanks! Mark

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When i want to export products from virtuemart server error that you can see it and the other errors . The list with the addons all have 7.0.2 and virtuemart have 6.6.4 version. Maybe if i unistall it o solve the problem .Help me please. [b]Σφάλμα CSVI Addons you have installed are outdated. You need to update your addons to the same version as CSVI extension. In the extension manager you can see the current list of adddons and their versions. You can update the addons from the Update page in the Joomla Extension Manager. An error has occured during the import. Below the information received from the server. Status error: 500 Status message: Internal Server Error [/b] CSVI Field combine Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10189 CSVI Field copy Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10190 CSVI find and skip rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10213 CSVI Margin rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10191 CSVI Mulitple Replace rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10212 CSVI Pro Ιστότοπος Πακέτο 7.1.0 25 February 2017 RolandD Cyber Produksi Μ/Δ 10215 CSVI Pro Περιοχή Διαχείρισης Εφαρμογή 7.1.0 25 February 2017 RolandD Cyber Produksi Μ/Δ 10183 CSVI Pro - CSVI Pro Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10186 CSVI Pro - Joomla! Categories Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10184 CSVI Pro - Joomla! Content Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10185 CSVI Pro - Joomla! Menus Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10187 CSVI Pro - Joomla! Users Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10188 CSVI Pro - VirtueMart Ιστότοπος Πρόσθετο 6.6.4 25 August 2016 RolandD Cyber Produksi csviaddon 10194 CSVI Replace rule Ιστότοπος Πρόσθετο 6.6.4 25 August 2016 RolandD Cyber Produksi csvirules 10192 CSVI Value comparison Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10214

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In that case you need to check if the path to the PHP executable is correct I think. Usually only using php isn't enough and needs to be something like /usr/local/bin/php or a variation on that depending on how the system is setup.

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Hello Sandra, In addition to what Tharuna said, you should be able to open CSV files by double clicking them. The only thing you need to check is which delimiter the fields use as Excel isn't consistent in that. Rule of thumb is that in Europe we use a semi-colon as field separator and the rest of the world uses a comma. To be sure all is fine, set a text enclosure of double-quote as well.

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Hello Julian, Yes, the image path was not matching with the one set for import so you were not able to see the image. The default product image URL for VirtueMart products is images/stories/virtuemart/product/ and that is what CSVI uses in its template. If you have your custom path for product images then you need to set it in CSVI Location product files field too. Glad to know your issue is fixed now.

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Hi Tharuna. Thanks for your email. Here's the strange thing... the new site is in a subfolder of the old one so they share the same php settings and everything. The old one (in J2.5) uses CSVI and exports 14311 every day with no problems... The new one has the same settings, same fields, same everything (at least as far as I know), runs in J3.8 and produces an internal server error... Does this give you any clue? Dennis

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Hello, [quote]Now I still have a problem with "apply no rules".. if i don't put the filed at all the products remains with "apply generic rules" which uses all the possibile rules and discount (and this is stupid from Virtuemart itself..). Is there a way to force the "apply no rules"?[/quote] You need to set [b]product_discount_id[/b] field to '-1' in your import file. That is the value VirtueMart saves for Apply no rules option.

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Hello Tharuna, Thanks for your help. I fixed it by using /usr/bin/php70 instead of /home/httpd/cgi-bin/php70 in the cron command. The new command forces CLI mode while the old one didn't. Dennis

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Hello Kim, [quote]The Product Info Import template: I've attached the CSV file in case you need to see it. The real file has about 600 products with 3 prices each.[/quote] From the file i can see that you have multiple rows with different prices for one product and for different shopper groups. If you have used VirtueMart Product import template then same product will be updated for price. So to import multiple prices for a product you need to use [url=https://csvimproved.com/support/tutorials/239-virtuemart/1556-virtuemart-prices#import]VirtueMart Price import[/url] instead of VirtueMart Product import. Debug log would have given us more information on what has happened during import. [quote]It says 'No debug log found' after import.[/quote] Take a look at [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document to get the debug log. [quote]I tried the import of the sample again and this time it worked, showing the Default Shopper and the Wholesaler. However, If I try the real file (with 2500 shoppers) I get an Error 500 message. I've split that file into lots of 200 shoppers (only imported 2 so far) [/quote] You don't need to do that. You can set the Number of lines to import in each batch to 200 in your import template and on Limit tab. You can check [url=https://csvimproved.com/support/questions-and-answers/903-manage-timeouts]Manage Timeout[/url] document to check on setting this lines per import. [quote]it seems to import them but lists all the shoppers as Default (whether they are a Default or Wholesaler). It also doesn't import their phone numbers or addresses consistently (sometime it does and some times it doesn't). Neither the sample or real file of 200 shopper brings in their passwords. I've attached the debugs for the 2 x 200 shopper files (77 & 78).[/quote] Yes with your debug log i can see details of few users have been imported and most of them are not. Can you send me the import file named Members list 1.csv to check?

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Hello, The error means that your command is correct but probably are using the wrong PHP executable. Check with your hosting company what the correct path is to the PHP executable. The [b]usr/bin/php[/b] might not be the correct one as it looks like it is not setup.

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Hey Steve, I am not surprised with a host that doesn't offer a real cron uses a PHP version that is [url=http://php.net/supported-versions.php]no longer supported[/url]. This raises some serious concern over when and if the cronjob gets to work if you can import your file. How long does a manual import take? The whole import proces using the URL will have to be completed within 30 seconds. Is that going to work with your import list?

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Hello, Checking into your order items table shows that your product SKUs are empty for most of the rows. It is the same with your VirtueMart product tables too. CSVI uses product_sku for searching in order product field and the same is stored for running the export query. Since the product_sku is empty nothing stored in order product field. You can try storing a row with product_sku and it should work good. So may i know the reason why your SKUs are empty?

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Hello, If the change in product.php file works then you can set it as an [url=https://csvimproved.com/support/questions-and-answers/858-override-import-export-routines]override in CSVI [/url] so you don't have to worry about any updates. [quote]I will also try with |. But I think, that "|" should be allowed as character in category name.[/quote] Since CSVI uses | this as a category separator you cannot use the symbol directly and so Roland suggest to use it as HTML characters.

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Hello, Looks like the downloads plugin uses its fields as VirtueMart custom fields for a product. We don't support this plugin but i don't see anything wrong with your import file provided the plugin saves its values as VirtueMart custom fields. Can you post the debug log of the import to check? To know on how to get the debug log check[url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information] How to get debug information[/url] document.

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After this error message the virtuemart articles are no longer visible. Template UpdateVooraad PHP Fatal error: require_once(): Failed opening required '/home/deb107331/domains/kinderboektiekje.nl/public_html/libraries/cms/version/version.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /home/deb107331/domains/kinderboektiekje.nl/public_html/administrator/components/com_csvi/rantai/import/engine.php on line 162 Fatal error: require_once(): Failed opening required '/home/deb107331/domains/kinderboektiekje.nl/public_html/libraries/cms/version/version.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /home/deb107331/domains/kinderboektiekje.nl/public_html/administrator/components/com_csvi/rantai/import/engine.php on line 162

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Hello, filename is not in my cron url .Please check below /usr/local/bin/php70 /home/juicy672/public_html/administrator/components/com_csvi/helper/cron.php --key="Brands" --template_id="59" --file="/home/juicy672/public_html/cron/Brands.csv There is template_id i think

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Hi, I'm using the following command for importing an xml. The source file is on the server: /home/httpd/cgi-bin/php56-fcgi-starter.fcgi /usr/home/audios/public_html/administrator/components/com_csvi/helper/cron.php --key="audios" --template_id="11" I'm getting this: Set-Cookie: f5cb68fc6cdd884d7a6fadb5f65c1d10=cbcafba57574ca26e015dc7e63944751; path=/; HttpOnly Content-type: text/html; charset=UTF-8 Use --help to see the help information No template has been specified Even if I execute: /home/httpd/cgi-bin/php56-fcgi-starter.fcgi /usr/home/audios/public_html/administrator/components/com_csvi/helper/cron.php --help I'm getting the same error. What have I done wrong? Thanks!

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Hello, You are not passing the parameters in CSVI needed way. Check [url=https://csvimproved.com/support/questions-and-answers/1081-setting-up-a-cron-job2]setting up a cron job[/url] document for examples. Can you try the below on command line and see if it works for you? [code type="markup"]/usr/bin/php /var/www/vhosts/vps584331.ovh.net/httpdocs/administrator/components/com_csvi/helper/cron.php --key="domenico2018" --file="/var/www/vhosts/vps584331.ovh.net/httpdocs/giace/import.csv"[/code] or [code type="markup"]/usr/bin/php /var/www/vhosts/vps584331.ovh.net/httpdocs/administrator/components/com_csvi/helper/cron.php --key="domenico2018" --template_id=15[/code]

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Hello, [quote]I have 2 groups of extra fields: BADS KITCHEN In each group i have field, called MANUFACTURER.[/quote]Having the same field name is problematic for CSVI. It doesn't understand that you have 2x the same name so it only uses the first one it finds. I can see how this is useful to have 2x the same name. So I can work on a solution but this will only be implemented in CSVI 6 as development for CSVI 5 has ended.

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Hello Jo, In your template you have set Auto-detect delimiters to No and the delimiter is set to a comma however your CSV file uses semi-colon as a delimiter. You must set the delimiter to semi-colon in the template otherwise CSVI can't read the file correctly. That should work or it still doesn't? If it still doesn't, go to the Template fields page and select all fields and click the Publish button. Then try the import again and see if it works.

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Hello, Thank you for sending the site access details. With your data i found that this is a bug in VM, CSVI uses VM classes for calculating prices and the variable which return these prices from VM is not reset in VM code so the previous record data is used for calculating salesprice. We are forcing this reset of variable from CSVI and the attached patch will fix the issue. Try the export and let me know how it goes. [attachment]patch_vm_product_2016_12_27.zip[/attachment]

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Hello, Thank you for the update. Of course hindsight is 20/20 but it has been a learning experience for sure. What I realized the other day is that such an issue can also occur for those using just the Joomla content import as it uses the same tree. This looks more like a core Joomla issue than anything else. Sure, adding 1 article by hand is not as noticeable as importing 12,000 items ;) Glad to see you on the path of recovery, have a good weekend.

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Ok, we're getting closer! After applying the patch I can now see all of the product categories associated with the product variants that have been sold. However, if I select only one category in the template I get the following error: [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') GROUP BY `order_number`' at line 22 SQL=SELECT `order_number`, `order_created`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_country` AS `shipping_address_country`, `user_email` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN () GROUP BY `order_number`[/code] The error is the same regardless of which category I select, as long as it is only one category. If I select more than one category, I no longer get an SQL error, but the report always returns "No data has been found for the selections made" regardless of which categories I select. I removed all of the other options and only used the category filter, and the report is always empty. If I remove the category, the report works fine. Here is the log from running a report with 2 categories selected: [code type="markup"]Details Date 2016-10-10 15:24:11 UTC Software Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT Date Time Line Action Comment Processed 93 lines 2016-10-10 15:24:11 0 [DEBUG] Clean up old logs. Found 25 logs and threshold is 25 logs 2016-10-10 15:24:11 0 [QUERY] SELECT csvi_log_id FROM j3lmc_csvi_logs ORDER BY csvi_log_id 2016-10-10 15:24:12 0 [DEBUG] Clean up old logs. Found 25 logs and threshold is 25 logs 2016-10-10 15:24:12 0 [QUERY] SELECT csvi_log_id FROM j3lmc_csvi_logs ORDER BY csvi_log_id 2016-10-10 15:24:12 0 [DEBUG] CSVI Pro Version: 6.6.4 2016-10-10 15:24:12 0 [DEBUG] Joomla! version: 3.6.2 2016-10-10 15:24:12 0 [DEBUG] PHP version: 5.6.22 2016-10-10 15:24:12 0 [DEBUG] ========================= 2016-10-10 15:24:12 0 [DEBUG] action: export 2016-10-10 15:24:12 0 [DEBUG] component: com_hikashop 2016-10-10 15:24:12 0 [DEBUG] operation: order 2016-10-10 15:24:12 0 [DEBUG] override: 2016-10-10 15:24:12 0 [DEBUG] localpath: /home/lknprints/public_html 2016-10-10 15:24:12 0 [DEBUG] ftphost: 2016-10-10 15:24:12 0 [DEBUG] ftpport: 2016-10-10 15:24:12 0 [DEBUG] ftproot: 2016-10-10 15:24:12 0 [DEBUG] ftpfile: 2016-10-10 15:24:12 0 [DEBUG] export_email_subject: 2016-10-10 15:24:12 0 [DEBUG] export_email_body: 2016-10-10 15:24:12 0 [DEBUG] export_filename: 2016-10-10 15:24:12 0 [DEBUG] export_file: csv 2016-10-10 15:24:12 0 [DEBUG] field_delimiter: , 2016-10-10 15:24:12 0 [DEBUG] text_enclosure: 2016-10-10 15:24:12 0 [DEBUG] include_column_headers: Yes 2016-10-10 15:24:12 0 [DEBUG] signature: No 2016-10-10 15:24:12 0 [DEBUG] publish_state: Yes 2016-10-10 15:24:12 0 [DEBUG] recordstart: 2016-10-10 15:24:12 0 [DEBUG] recordend: 2016-10-10 15:24:12 0 [DEBUG] export_date_format: m/d/Y 2016-10-10 15:24:12 0 [DEBUG] export_price_format_decimal: 2 2016-10-10 15:24:12 0 [DEBUG] export_price_format_decsep: . 2016-10-10 15:24:12 0 [DEBUG] export_price_format_thousep: 2016-10-10 15:24:12 0 [DEBUG] header: 2016-10-10 15:24:12 0 [DEBUG] body: 2016-10-10 15:24:12 0 [DEBUG] footer: 2016-10-10 15:24:12 0 [DEBUG] category_separator: / 2016-10-10 15:24:12 0 [DEBUG] splitorderline: No 2016-10-10 15:24:12 0 [DEBUG] ordernostart: 2016-10-10 15:24:12 0 [DEBUG] ordernoend: 2016-10-10 15:24:12 0 [DEBUG] orderlist: 2016-10-10 15:24:12 0 [DEBUG] orderdaterange: 2016-10-10 15:24:12 0 [DEBUG] orderdatestart: 2016-10-10 15:24:12 0 [DEBUG] orderdateend: 2016-10-10 15:24:12 0 [DEBUG] ordermdatestart: 2016-10-10 15:24:12 0 [DEBUG] ordermdateend: 2016-10-10 15:24:12 0 [DEBUG] 1: 2016-10-10 15:24:12 0 [DEBUG] 1: 41 2016-10-10 15:24:12 0 [DEBUG] orderpricestart: 2016-10-10 15:24:12 0 [DEBUG] orderpriceend: 2016-10-10 15:24:12 0 [DEBUG] groupbyfields: {"name":["order_number"]} 2016-10-10 15:24:12 0 [DEBUG] sortfields: 2016-10-10 15:24:12 0 [DEBUG] use_system_limits: No 2016-10-10 15:24:12 0 [DEBUG] max_execution_time: 2016-10-10 15:24:12 0 [DEBUG] memory_limit: 2016-10-10 15:24:12 0 [DEBUG] csvi_template_id: 5 2016-10-10 15:24:12 0 [DEBUG] tags: 2016-10-10 15:24:12 0 [DEBUG] ========================= 2016-10-10 15:24:12 0 [DEBUG] Export field: Order Number 2016-10-10 15:24:12 0 [DEBUG] Export field: Order Date 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping Last Name 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping First Name 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping Address 1 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping Adress 2 2016-10-10 15:24:12 0 [DEBUG] Export field: Ship Phone 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping City 2016-10-10 15:24:12 0 [DEBUG] Export field: Ship State 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping Zip Code 2016-10-10 15:24:12 0 [DEBUG] Export field: Shipping Country 2016-10-10 15:24:12 0 [DEBUG] Export field: Ship Email 2016-10-10 15:24:12 0 [DEBUG] Export query SELECT `order_number`, `order_created`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_country` AS `shipping_address_country`, `user_email` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN (41) GROUP BY `order_number`[/code] Let me know what you need from me or if you would like access to the site. Thanks for all your help!

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Hi Roland, i tried this string: /usr/local/bin/php ./NEU/administrator/components/com_csvi/helper/cron.php --help --key='mysecretword' --template_name='Import_Artikel' Result: X-Powered-By: PHP/5.6.17 Set-Cookie: 26f232c7020f95436630efe511962dbb=ruqneg5ssmbkphamatifn2asq3; path=/; HttpOnly Content-type: text/html

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Hello Roland Yesterday, I transferred by dev site to Live. Installed: JM3.4.1 VM3.0.6.4 PHP5.4.37 The jobs which do not run are those using usr/bin/php to call csvi cron.php e.g. /usr/bin/php "/home/xxx/public_html/administrator/components/com_csvi/helpers/cron.php" username="xxx" passwd="xxx" task="maintenance" operation="exchangerates" The resulting email contains: Status: 303 See other X-Powered-By: PHP/5.4.37 Set-Cookie: blah...blah; path=/; secure; HttpOnly Location: http://www.4footyfans.com/. Content-Type: text/html; charset=utf-8 ========================================== The same applies to the other jobs with the similar structure. Other jobs run correctly. I am wondering it is connected to ssl? TIA Eddie

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Hi, yes,It has no sense to me as well.But you can see in the screenshot which i send you earlier that sometimes it take correct file or sometimes it not :( which is weird. Cron job set up now as : 1) /usr/local/bin/php70 /home/juicy672/public_html/administrator/components/com_csvi/helper/cron.php --key="Brands" --template_id="59" 2)/usr/local/bin/php70 /home/juicy672/public_html/administrator/components/com_csvi/helper/cron.php --key="testimport" --template_id="51" See the screenshot : http://prntscr.com/d4isz1 I am posting debug log files for failed brands import. **Yes there is data in csvi_processes table.Okay i will check it with this and let you know what happened** Please find and check Regards

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CSVI Pro 7.2.3 virtuemart 3.2.2 Joomla 3.7.2 I have a few fields i want to combine. The first combine is working for me. But i need another combine. the second combine mixes with the first combine :( i combine VALUE0 and UNIT0 to get the result for CUSTOMFIELD_0 after that i combine VALUE1 and UNIT1 to get result for CUSTOMFIELD_1 the second combine uses info from the first combine fields I hope you understand me of course the log and the importfile is included [attachment]com_csvi.log.24.zip[/attachment]

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Thanks for the quick response [quote]You are not importing the category into the category_path field?[/quote] Nopes, i use a general category for this, like DVD, TOYS and such things. So what is the import routine message about in the manual? Maybe its possible for me to make my own addition for this so i don't have to change the xml source file (we get this from our delivery partner). It uses the own made subroutine when you choose the option template field for it? Or am i thinking wierd?

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Hello, You provide very very little information, all I can say is that the FTP connection works for me. CSVI doesn't use it's own FTP system but uses the Joomla FTP system. Perhaps double-check that all information is correct, make sure that there are no spaces at the start and end of username/password. If you want me to try, send me a private message with the FTP details and I can check here. In case something has changed with the FTP server, Joomla only supports passive FTP connections.

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Congratulations Alex :) You are not making a multi-lingual website by doing that, it is just to get VM to create the missing tables. After that you can remove the language from the VM configuration again. Since en-GB is the default Joomla language, CSVI uses that as a fall-back. This means this language is still existent in your site, so the tables are needed as well. Or you need to modify Joomla and remove the en-GB language as well. The tables really don't take up that much space.

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Hello, The debug log shows the issue with your images. The response for image is HTTP/1.1 301 Moved Permanently which says the image is not in the given location but has been moved permanently. So checking more on the image link for example [code type="markup"]http://sky-r.com/images/detailed/5/8031_101-BK-B.jpg[/code] the new location seems to be [code type="markup"]https://sky-r.com/images/detailed/5/8031_101-BK-B.jpg[/code] note that the link uses https and not http. You need to correct this and run the import again.

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Hello Ian, Had a look at your import file and debug log. I found the cause for why you are having duplicates with your menus. For the browse menu item you have the type to be heading and for children by-designer and by-product the type is component. CSVI uses type and path to check for existing menu and since these do not match for browse, a new parent menu is created. You need to change the type of browse menu item to component and that will fix your issue.

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Hello, [quote]The potential problem I have with the category_path is that the category_name is not necessarily unique whereas the category_id is.[/quote]Correct, the [b]category_name[/b] does not have to be unique that is why CSV Improved uses the [b]category_path[/b] to identify categories as this is unique. The reason we discourage usage of _id fields is because they are controlled by the database and changing them by yourself might break the data integrity. We don't prohibit using them but just say that you better know what you are doing :)

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Hello, [quote]It is appearing not feasible to do a two-step import ie: products and categories separately.[/quote]If you think this is not possible because you don't see the category option in J2Store you need to remember that J2Store uses Joomla content for products. This means your categories are Joomla categoires and as such, you will need to create a Joomla categories import template to import categories. You cannot create categories with the product import. In case a specified category is not found, it defaults to Uncategorized (ID 2). Hope that helps.

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Backend import is works for folder but cron.php is not :( /usr/local/bin/php /home/xxx/public_html/xxx/administrator/components/com_csvi/helper/cron.php --key="xxx" --template_id="8" If I add --file="/home/xxx/public_html/xxx/tmp/import/" only first csv imported too.

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Hello, [quote]Can you guide me as to if instead of getting the images from the folder I specified, they can be copied to images/stories/virtuemart/product to see if then, the template works?[/quote] I don't think the image folder can be a issue but to try it you can copy the images from your folder to images/stories/virtuemart/product and can just have image name in your import file. CSVI uses default VirtueMart image folder path if no path is specified. You can do a fresh import so your images are set to default VirtueMart image path. One other way is if your images are remote, you can have the image URLs in file_url field in your import file and in your import template settings on Images tab set Save images on server option to Yes . This way CSVI will automatically download the image to your server during import. [quote]The way this works now is that it uses the folder I downloaded the images instead of copying them to the virtuemart path.[/quote] Yes, that is because you have set the location of product image to xml/bonmusic-images in your import template settings on Images tab.

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Would the following command be correct to run an export? /usr/local/lib/php /home/xxxxxxxxxx/public_html/administrator/components/com_csvi/helper/cron.php --key="#########" --template_id="5" I can't see the destination file getting updated. I believe that the destination file should be the one in my template settings?

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#!/bin/sh /usr/bin/php /home/galor/public_html/TEST/ROSSI/administrator/components/com_csvi/helpers/cron.php username='' passwd='' template_id='20' i have the above on a .sh file and i call that a sh with a cron... is what i m doing so far on joomla 2.5 and vm2

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Hello, Ok, that looks like a good PHP. Let's see if you get any output at all. If you run the job as [code type="markup"]/usr/bin/php /home/xxxuserxxx/public_html/administrator/components/com_csvi/helper/cron.php --help[/code] do you get the help screen?

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Hello Klaus, The key and template name are not needed with the help key. However it makes no difference the script doesn't get started because the help text is not shown. Try this: [code type="markup"]/usr/local/bin/php ./NEU/administrator/components/com_csvi/helper/cron.php -- --help[/code] see if that outputs the help text.

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Hi Roland, Thats the answer when i trie this:/usr/local/bin/php -v PHP 5.6.17 (cgi-fcgi) (built: Jan 15 2016 12:39:55) Copyright (c) 1997-2015 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2015 Zend Technologies Regards

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Hello, Two things to check with your cron. 1. In your template settings on Details tab check if you have set Enable frontend/cron to yes. 2. Check if your php executable path [b]usr/bin/php[/b] is correct. Other than that your cron command looks fine.

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[quote]But maybe i did something wrong there, could you point how to do that?[/quote]How to use the custom tables feature is explained in the [url=http://www.csvimproved.com/en/support/questions-and-answers/863-custom-tables-import-and-export]Custom tables import and export document[/url]. If there are no fields, most likely the update available fields was not run. [quote]Now imagine that there comes some new categories and some old ones need to be transferred as subcategories of these new ones.[/quote]That I have a hard time imagining ;) [quote]This means that user would need to change category_path since it is the only one currently telling what is parent category for that category. This cannot be done with current setup of CSVI easily.[/quote]If you add the new category_path that will be created and the products assigned to it. Any empty categories can be removed with the Maintenance option in CSVI. [quote] And this is problematic since there is already some procuts, pointed to belong to certain categories[/quote]You would import these products again as well with their new category path. [quote](which actually had this error): Category name does not match category path. Make sure that the category_name field matches the last category in category_path field.[/quote]You will get this error when you use both the category_path and category_name in your import file and the category_name is different from the last category in the category_path. When using the category_path you should not have to use the category_name field. [quote]So maybe there is some bug in new version?[/quote]So maybe there is some bug in new version?[/quote]There is no bug with that part, not only has it not been touched but this check has been in place since version 1 almost. [quote] In the file I was trying to import, I use > as category separator, and it did break after first subcategory having / in it's name.[/quote]If you have the / in your category name, you will have to choose another category separator. If you have the |-symbol in your category name you will need to rename the category since you can't choose another character for that.

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Hello, [quote]I want to be able to import products with multivariants so that the option dropdowns appear on the product page.[/quote] Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Multi variant import[/url] document to know on how to do this import. [quote]I want to be able to import products with different options (so one product might have weight options, another might have colour and size, another might have pack quantity etc)[/quote] Have a look at [url=https://csvimproved.com/support/import/1120-product-import-with-custom-fields]import products with custom fields document. You can add the specific custom fields for a product like below [code type="markup"] product_sku;custom_title;custom_value;custom_price;custom_param H01;Size~Size~Size;34~36~38;24~26~28;Y~N~Y H02;Weight~Weight~Weight;10~20~15;24~26~28;24~26~28;Y~N~Y [/code] [quote]I want to be able to do all of this automatically (users will be able to complete appropriate csv files). I have the automation set up via cron job, but the problem I'm encountering here is that the CSVi template needs to be amended if we change the number of variants or the custom labels of them, and then available fields needs to be updated (If I understand the process correctly). I want to be able to hand these tasks over to people and not have to provide back end access to the website. Is this possible? I don't mind if it requires a number of imports or different templates if I can set them up in advance, but I don't want to be limited by what I've set up - is there any way to dynamically import custom field labels etc?[/quote] CSVI needs to know what new fields have been added or updated in VirtueMart before running an import and that is only possible by updating available fields. What you can do is set available fields update maintenance task to run as a cron a few times so CSVI template fields gets updated. This is explained in [url=https://csvimproved.com/support/questions-and-answers/1081-setting-up-a-cron-job2]Setting up cron job document[/url] under Build the cron command section. [quote]I suspect I've not made that very clear, so if you need more information, just ask.[/quote] Looks clear to us. Let us know if you need any more information.

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You can see if this cron job is good? In my previous hoster they did this for me. I work now with direct admin. /usr/local/bin/php70 /home/deb107331/domains/Voordeligboek.nl/public_html/administrator/components/com_csvi/helper/cron.php --key="1234679" --template_name="UpdateCB" --file="/home/deb107331/domains/Voordeligboek.nl/Bestanden"

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I am exporting a XML file. It uses the language tag to go to the right product table. But is also adds the language tag to the sef string, which is incorrect. The sef string has already the language part in it. For example, the generated product URL, sef option:on: http:/www.abc.com/nl/volkswagen/vw-passat-variant.html?lang=nl As you can see there is already /nl/ done by Joomla sef. The added ?lang=nl to your string should not be there! BTW if I process with sef off, you get an error Using VM 3.0.6

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Hello Rolandd, [quote]In that case you leave the #TEXT out from your field list. So in your field list you will have a column/name field and then another column/name field. Doesn't that work?[/quote] when I use this, it seems like CSVI uses a first free #TEXT, it ignores the standard XML configuration. For example: [code type=xml] 1669 K4E 15003 20[/code] I tried to not use any #TEXT for COLUMN/NAME ID, and it used the value of 1669 for the COLUMN/NAME KOD. Isn't it a bug in CSVI? Thank you Best regards Fanda

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Hello, The fields don't have to line up because the export uses different fields than the import routine. The category_name for example is of no use during import, that is why the category_path needs to be used. I will tell you why the category_name is useless. Let's say your category_name is [b]shoes[/b] and this is your category structure: Men -> Shoes Women -> Shoes CSVI would have no clue which category you mean with Shoes. Now the category path being Men/Shoes, CSVI does know where to look. The category name is available for export because it can be useful for humans :)

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Hello, [quote]According to my need Both csv runs once per day to import as these are updating on my server every day.[/quote]I understand, that shouldn't be a problem. [quote]problem is occured when 2nd cron runs after one.[/quote]Ah ok, I had another idea. I thought that running the same cron job more than once caused the issue you see. So when the Brands import runs, it uses the Products file, correct? Does the problem happen when you specify the file in the template and [b]not[/b] in the cron command?

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Hello Kostas, [quote]I will use the same id for categories (from an export) that the system uses.[/quote]You just have to make sure that all cross-references in the system are OK as well. You can't just import and ID and that's it. Also, you cannot use the ID value for new categories, only for existing ones. Since this looks like an XML file, you need to use the path category/id. To be sure use the Analyzer in CSVI to get the correct path. The analyzer will tell you the path to use to get to that field.

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Hello, The command would look like:[code type="markup"]/usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --task=maintenance --addon=virtuemart --operation=emptydatabase[/code] The key is not needed because there is no place to put it. The one thing you want to make sure is that the path to the PHP program is correct.

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Hello Eddie, That gives more context. It is actually PHP telling you it cannot find the file. There is an -f flag in PHP, so perhaps the following may work: [code type="markup"]/usr/bin/php -f "/home/xyz/public_html/administrator/components/com_csvi/helpers/cron.php" --task="maintenance" --addon="virtuemart" --operation="backupvm"[/code]

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Hello, I need to rectify something, the primary key as used by CSVI [b]does not[/b] have to be an integer value. However if your primary key is an auto-increment field then it must be an integer otherwise the database can't increment the value. That is the behavior of the database and not CSVI. Doing an update or an insert, CSVI uses the Joomla system for this and in Joomla if you specify a primary key value, it will do an update, if the primary key field has no value, it will do an insert. This is known as the Active Record approach. Since the record has a value for the primary key it assumes it exists. [quote]Edit: again, the problem is with adding new records not updating existing records based a the primary key. And if I remove the primary key column from my import csv file, how is it going to know what the key is for the records??? [/quote]Your setup is different from how the rest of Joomla works, you won't find a non-integer primary key field in Joomla because every table uses this as auto-increment value. You cannot auto-increment a string value. [quote]not every database uses an integer auto-increment for a primary key[/quote]Not in your case but in Joomla it is the standard. To make a long story short, you want a different behavior as how the system works now. In your case the primary key isn't really a primary key since it should insert the primary key even if it is already set. I will have a closer look at this and think about it. [quote] is there a way to purge all rows in a destination table before importing new records?[/quote]There is no such option as you are the first to ask for it. However I do think it will be good to have such option, so we will build this and post a patch for you to test when it is ready. This should be ready on Monday. Hope this clarifies a few things.