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| RO Users

Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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| RO Users

The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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| Joomla Users

Requirements CSVI Pro User import Required fields New users: email username usergroup_name password / password_crypt Existing users: email Criteria These fields make up the criteria to determine if the record is going to be updated or added. If all the criteria fields match an existing record, the record will be updated. If not all the...

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| RO Payments

RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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| RO Users

RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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| RO Users

This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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| RO Users

All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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| Features

A list of all the Joomla extensions supported by RO Payments

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| Features

RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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| Joomla Users

Requirements Joomla Users Import User Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Click Next: Select Source Source is set default to Load from your computer. No...

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| RO Single Sign On

The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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| RO Single Sign On

RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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| Features

Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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| Features

On a site where users are deleted but linked to articles or categories you will see a warning pop-up when someone tries to acces that article or category and the user no longer exists.

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| Features

RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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| Features

Set the maximum number of emails to send every time RO User runs.

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| RO Payments

The installation of RO Payments requires a few steps to be taken, by following this guide, it should be a fairly straightforward process. Requirements The following requirements must be met before you can start using RO Payments: An active contract with a payment provider A supported extension Installation Follow these steps to install...

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| RO CSVI

  Step to be followed for installing RO CSVI automatically Go to the extension manager Select the file on your computer to install RO CSVI Complete the installation by clicking on the Upload & Install After finishing the installation you will see the message 'Installing component was successful' RO CSVI is now ready to be...

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| Products

Automated user management for Joomla

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| RO Single Sign On

RO Single Sign On allows your Joomla site to act as a service provider and use the login from a trusted identity provider. You can even turn your Joomla site into your own identity provider and become the single place where you manage your users.

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| News

RO Payments 5.0.0 This release has taken quite some time to see the light of day but today is the day that RO Payments 5 sees the light of day. Continuing on from JD iDEAL Gateway which has now been renamed to RO Payments. The majority of the improvements are under the hood. The code has been updated to meet the newest Joomla and PHP standards....

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO CSVI

The installation of RO CSVI requires a few steps but also depends on how you are going to use it. Generally speaking you would need RO CSVI and one or more add-ons for the third party extension you wan to connect with unless you are only using Joomla core. Support for Joomla core is included in the basic package.

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| RO CSVI

Fields tab will list all the fields added to import template from RO CSVI templates fields page. Edit template fields button will redirect to RO CSVI template fields page so to add more fields.

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| Company

Starting from RO CSVI 7.13.0 version, RO CSVI has added support for Breakdesigns Customfieldsforall, Stockablecustomfields and Dependentcustomfieldsforall extensions in one extension with name "RO CSVI Breakdesigns Custom fields".

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| Joomla Users

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| RO Payments

Explanation of all the RO Payments settings in RSForms!Pro forms. Select a specific profile, defer emails and allow free checkout. Option to send a confirmation email.

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| RO CSVI

The option to load import file from user computer. This option of selecting the import file can be seen after selecting the import template from RO CSVI Import page. The selected file content is then shown in Import preview page and thereafter used for import.

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| RO CSVI

Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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| RO Payments

In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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| RO CSVI

Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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| RO CSVI

RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO CSVI

All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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| RO Payments

All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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| RO Payments

RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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| RO Single Sign On

All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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| News

Today we are bringing you the release of RO CSVI 7.14.0. We are doing this because it contains some important fixes and we added two cool new features. The new features we added is the option to skip empty custom fields in VirtueMart Product import and allow importing from a local database table.

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| RO CSVI

Follow these 3 steps to install the example templates for RO CSVI addons. This will give you all the example templates for installed addons. These example templates can be used to test your import and export routines. The example templates can also be used for starting to build your own templates.

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| RO CSVI

RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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| RO Payments

Recurring payments is a feature that has been on the to-do list for some time. Most hosting providers do not even support recurring payments. This was until Mollie announced they are now supporting recurring payments. RO Payments now also supports recurring payments using Mollie.

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| Joomla Users

Requirements Joomla Users Export User Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Click Next: Select Source Destination is set default to Download. No...

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| RO Payments

Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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| Available Fields

notify_email Notify waiting list users by email Format text Example...

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| News

A few years ago this started out as an idea of what might be cool to do with Joomla, instead of LDAP use SAML to allow users to login to the Joomla website within a corporate environment. The aim was to create a user-friendly interface to do the majority of these tasks to make it simple to maintain.

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| RO CSVI

The document lists the component and operation for each RO CSVI addons. These component and operations are needed when you create an import or export template.

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| RO CSVI

Often when we import files we run into errors that the file is not being read correctly. Where to start looking for the cause of the issue and how to solve this? Checkpoints Follow these checkpoints to make sure that you have the basics right. Up-to-date Available FieldsThe list of available fields should be up-to-date before importing...

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| Joomla Content

xreference Set the meta description for the article. Format Text: No HTML Example RO CSVI content import made easy.

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| Features

RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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| Available Fields

email User email address Format text Example...

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| Available Fields

username Login name of the Joomla user Format text Example...

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| Available Fields

email Email id of the user Format text Example...

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| Available Fields

shipping_email User shipping email address Format text Example...

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| RO CSVI

This document explains on how to import Joomla articles using RO CSVI.

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| Available Fields

email Email id of the user linked to the contact Format text...

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| Joomla Users

{tab=Introduction} This tutorial explains how to import and export joomla user groups into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a...

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| RO CSVI

RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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| Joomla Users

Requirements Joomla Users Import User groups Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Source is set default to Load from...

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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| RO Payments

Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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| RO CSVI

Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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| J2Store

Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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| J2Store

Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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| RO Payments

RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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| J2Store

Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| J2Store

Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| Joomla Users

Requirements Joomla Users Export User Groups Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to User Groups Click Next: Select Source Destination is set default to...

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| VirtueMart

A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name, say for example VirtueMart Users info import Set Action to Import Set Component to VirtueMart Set Operation to Users Info Click Next: Select Source Source is set default to Load from your computer. No need...

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| Features

Set to Yes if you want to delete a user account without sending a reminder email. Any user matching the criteria will be deleted and not queued.

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| J2Store

Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Features

The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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| RO CSVI

With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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| RO CSVI

Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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| RO CSVI

Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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| Joomla Tags

Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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| J2Store

Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Variants Click Next: Select Source Source is set default to Load from your computer....

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| RO CSVI

Import of associations for an articles has become easy with RO CSVI Joomla content import template.

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| RO CSVI

File tab is a part of an import template and has very important settings needed for an import. The options available are Autodetect delimiters, Use file extension, Skip new items, Record name, Use file extension

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| VirtueMart

{tab=Introduction} This tutorial explains how to import and export user info details into and from VirtueMart using CSV Improved. {tab=Import} Requirements VirtueMart Import Users info Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name,...

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| Joomla Users

{tab=Introduction} This tutorial explains how to import and export joomla user access levels into and from Joomla using CSV Improved. {tab=Import} Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template...

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| VirtueMart

Check how to export Yandex Export for VirtueMart using RO CSVI. Document explains Yandex Export for VirtueMart - Creating the export template and Yandex Export for VirtueMart - Creating the export template fields and Yandex Export for VirtueMart - run the export with steps and animated gifs.

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| RO Payments

RO Payments comes with a script that makes it possible to check the status of payments automatically. With the update script these open payments, provided they have a transaction number, can be checked automatically. The command is configurable so you can decide which statuses and from which date to check the transactions.

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| News

CSV Improved 7.8.0 - a feature release Less than a month ago we released CSV Improved 7.7.0 with some great new features. In the meantime we have added some other extra nice features we don't want to keep to ourselves so we decided to do another smaller release. Joomla Tags We apologize for those looking for Tags support in 7.7.0, we forgot to...

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| RO CSVI

Starting with RO CSVI 7.14.0 version, there is a new option added to Load from database if to use Local(Joomla) connection or Remote connection. When the option of Load from database is selected on Source tab in template. A new drop down appears which would ask if you need to use Joomla connection or Remote connection.

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| Features

RO CSVI supports cron jobs to automate the import and export tasks required to run your site. Cron jobs are ideal for importing large files and can run unattended. Using cron jobs in combination with RO CSVI you can be sure your imports and exports are run at the time you have set them to run.

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| Joomla Users

Requirements Joomla Users Import Access levels Creating the template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Import Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Source is set default to Load from...

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| Joomla Users

Requirements Joomla Users Export Access levels Creating the export template A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to Joomla Users Set Operation to Access levels Click Next: Select Source Destination is set default...

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| Available Fields

Description Set the user who created the article. Usage The Joomla user ID must be specified for the user who created the article. Format Numeric Example 42

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| VirtueMart

With Virtuemart Product import operation in RO CSVI, images and thumbnail images are imported using the file_url and file_url_thumb fields. Sometimes it happens that even though the images have been imported into the database, VirtueMart shows them as "No image" in its views.

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| VirtueMart

A template can be created by following these steps: Go to Components -> CSVI Pro -> Templates Click New Give the template a name Set Action to Export Set Component to VirtueMart Set Operation to Users info Click Next: Select Source Destination is set default to Download. No need for change. Click Next: Select options The default values are OK,...

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| Available Fields

username Username of the user from Joomla user table Format...

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| Available Fields

category_path The path of the category Format text Example...

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| Available Fields

usergroup_name_delete Remove assigned user group of a user Format text...

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| Available Fields

address_user_id Primary key id value of user, it should match with Joomla user table id Format...

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Support results


Thanks RolandD. But RO CSVI does not has to do this, Joomla does this when one creates a new user manually through the admin page. But if I create new users using RO CSVI, Joomla does not send the “New user” email. I’ve tried (to my knowledge) every possible Joomla and CSVI setting, but the email is never sent. But probably my knowledge falls short and can you help me? Thanks

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hello, Apologies for the missing documentation. I thought I had already written this. However the process is quite simple, you can follow these steps: [list=1] [*]Install RO Payments [*]Install the RO Payments - RSEventsPro plugin [*]Go to RSEventsPro [*]Click on Payments Integration in the right menu [*]You will get a list of payment methods and RO Payments/JD iDEAL is there as well [*]Click on [b]plg_rsepro_payment_jdideal_title[/b] [*]Here you can configure the settings. Most important here is to select the Profile you created in RO Payments. When a user completes the event registration, this profile will be used to complete the payment. [*]Save your settings [*]All done. [/list] Let me know if this helps.

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Hello, Yes, you need both the reference fields. The field order_number is to find if there is already an existing order with the same number in database. If not a new order will be created else the existing order will be updated. With email we check if the order is for a valid existing user. Without user_email RO CSVI will not process your order and would show message "Not a valid user with email".

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Hi all! This is more a request for usage assistance - the Joomla Users import tutorial appears to be missing: https://csvimproved.com/support/tutorials/251-joomla-users I want to be able to import a list of users. If the user doesn't exist, I want to be able to add that user to Joomla. For the purpose of security, I've been creating a random, unguessable password and requiring new users to reset their passwords (because it authenticates through their email address, this is more secure than emailing them their new password). If the user does exist, I *do not* want to change that user's password or require a password reset or inconvenience them at all. Is this possible? If so, how do I go about it? Cheers, Ian

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Hello, Looking at debug log, i see that you have [b]id[/b] field in your import. You don't need that field as CSVI uses email field to find if the user already exists in database and insert a new user if not there already. You are also missing a required field usergroup_name in your import. You need to add that. Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla User import[/url] to know on the required fields.

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1. You can create users using Joomla users import and then you can run the order import. I can not export the user. I have all orders as unregistered users. Joomla user export exported only my account.

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Joomla Version:3.5.1 CSVI Pro Version: 6.5.5 VirtueMart 3.0.14 Dear rolandd! I've got a question for You. We have ~21.000 product in vm. Would like to make a "webshop" with different discounts for different shopper groups for each users. I mean if user1 logged in, he has 15% discount for a product in category1. User2 has 45% for the same product in the same category. Users has more shopper groups for different categories ---> to earn different prices. If You know what i mean. (picture attached) The question is: Is there any way to import one product with product pricing like in the picture? (the example product created manually) Thank You forward. Tamas Kiss

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Hello, Thank you for your question. [quote]I need to know if the columns in the sheet will be able to be mapped into Joomla and for display in the front end like a simple ranking system.[/quote]The first step will be to find a Joomla extension that can display your rankings. The second step then is to see if you can map your spreadsheet to the columns of that ranking extension. Do you already have a ranking extension? [quote]Can the site admin upload in bulk a new excel sheet every time it needs updating OR must it be done one by one.[/quote]If you are talking about Joomla users, they can be uploaded in bulk. See our [url=https://rolandd.com/documentation/ro-csvi/joomla-users/import-joomla-users]Import Joomla Users[/url] tutorial for details. Let me know if you have any further questions.

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Hello, [quote]Is the same thing the Joomla Users than the virtuemart Users?[/quote]They are not the same thing, I don't have so much time left over that I build the same thing and give it two different names :) The difference is that the Joomla Users only import Joomla user data and the VirtueMart users import the VirtueMart user info and create the Joomla users. Sounds like you will need to use the VirtueMart Users so you get the users both in VirtueMart and Joomla. Have a look at the documentation [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] for how to import VirtueMart users.

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Hello Kim, Do you have [b]Wholesalers[/b] user group created from Users >> Groups page? That is the reason your users are not imported. Can you confirm you have this user group created?

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Hello, [quote]for users, I do not have a user with an email in a joomla table user. How do I create it?[/quote] You can create users using [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla users import[/url] and then you can run the order import. [quote]I need to export orders from virtuemart 1 to virtuemart 3.[/quote] You can export Joomla users from your VirtueMart 1 site and import to VirtueMart 3 site and then do the orders export and import.

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Hi, Thanks for your reply. Looks simple enough. :) Only problem: I bought RO Payments but can't remember having created an account. If I use the option 'Forgot username' and fill in the e-mailaccount I used when ordering I get a message 'user blocked'. Hope you can help me out once more. Regards, Jan

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Hello, Both author_id and reviewer_id are id of users from Joomla Users table and you need the name of the user related to both these ids?

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Hello, You cannot use custom table import for this table as it don't have a primary key field. You can use [url=https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]Joomla user import[/url] for updating the usergroup of an user.

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Hello, [quote]I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.[/quote] As per VirtueMart userinfo import existing user group will be replaced with the new one imported. If you want to assign multiple user group to a user you should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla user import[/url] operation. Multiple user group name separated by |.

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There are users with "default shopper group", there are users without "shopper group" and there are users "administrator". There are also User with "address type" different from the other filter "Building Adress".". I just want to remove the administrators. In attachment the log.

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Hi Roland, Confirm it is working now :) Thanks for the address_type_name tip, that's correct. Not of a big importance but because i noted; CSVI could try to also fill the following fields when importing users (they are filled automatically when creating new users manually) Table _virtuemart_vmusers virtuemart_paymentmethod_id -> 0 virtuemart_shipmentmethod_id -> 0 Table _users -> params {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""} Rgrds, Chris

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Hello, I have a web migrated from Joomla 1.5.26 and VM 1.1.9 to Joomla 3.4.4 and VM 3.0.10. Now the new web with Joomla 3.4.4 is off-line and I work still with the old web. I'm working some months to arrange all in a new web and now I will need to import the last users registered in the old web to the new web. (A part of users are imported, but I need import the last users) I have some questions: Is the same thing the Joomla Users than the virtuemart Users? I tried to export-import the users but without succes. I don't know if I must use the template "Joomla users -> user import" or "VirtueMart -> user info import" Thanks and knd regards

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Please let me ask you a basic thing about Joomla user import function. I made a template with the settings like an attached file 'template.jpg'. But I couldn't make 'usergroup' field in the template. I think that I misunderstood about Joomla user import. How can I make template for Joomla user import in the document here? https://www.csvimproved.com/support/import/216-joomla-users/962-import-joomla-users

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Hello, With VirtueMart user info import you cannot create or replace a new user group. The code only check is the user group is already in database and else throws error that user group name is not found. You should use [url=https://csvimproved.com/support/tutorials/251-joomla-users/2935-joomla-user-groups#import]Joomla User group import[/url] to import new user groups.

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Hi Roland, in ( Export / Virtuemart / User Info) is it possible exclude in the export file the user "Super Admin" and include in the export file only the users "Registred" ?

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Checked, I still get only one record/user, but I have 3 users. The SQL query in phpmyadmin is still working fine, is returning the 3 users. The debug and file are attached.

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Hello, [quote]Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".[/quote] The users you see have they been assigned to any shopper group? "No Shopper group assigned" will get all the users from Joomla users table but have not been assigned to any shopper group in virtuemart. Can you post the debug log?

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Hi, all users are in fact assigned to a shopper group "-default-", others may vary. There are about 13000 users. I attached log where I selected all shopper groups. ** Options ** User address type: -- Don't use -- Vendor: -- Don't use -- User modified date: -- Don't use -- Enabled: -- Don't use -- Activated: -- Don't use -- Shopper group name: selected all available Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. Can you help?

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Hi Tharuna, I created a logging procedure through htaccess and here's the output: [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:19:47 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:20:18 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:32 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:22:55 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42 [05-Oct-2017 14:23:01 Europe/Berlin] PHP Warning: require_once(/usr/www/users/adagio/2017/libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in /usr/www/users/adagio/2017/templates/vina_rossi/error.php on line 42

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Hello, Did you also update the RO CSVI package or only trying to update RO CSVI VirtueMart Breakdesigns plugin?

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Hello, Do you have a Joomla user group as default? To know on the available user groups, in Joomla administrator menu go to Users >> Groups page. You should be using one of the user group name from the list in your import file.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, There is such version ver17 for RO CSVI. If you want to download any version of RO CSVI, go to [url=https://rolandd.com/downloads]Downloads[/url] page of our site, Click on Downloads button for RO CSVI, select the version you want to download.

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Hi, for users, I do not have a user with an email in a joomla table user. How do I create it? I need to export orders from virtuemart 1 to virtuemart 3.

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Just a question; Is it possible to export some user fields from Community Builder? I have many users adding data to their user profile, would be nice to export to csv. Thanks in advance, Pascal

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My "user export" template is exporting only a fraction of my actual users. In the log it looks like it ignores almost all user IDs. (Log attached) Did I overlook something in the template settings?

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Hi! 1. Where i can download skip rule plugin? I can`t find it. 2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) and now i want to skip users with specific id, or user groups in my export file. regards

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Hello, As Roland already said the error can be seen only when there is no valid user email or password in Joomla users table. Can you send a private message of your Joomla users table mysql dump? I will check it here.

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Hello, The field email is not needed in your import file, only user_email is required. The error you get is because CSVI cannot find this user in the Joomla users table. Since there isn't a user and password field it throws an error as it can't setup the Joomla user. So I wonder now, does this email address actually exist in the Joomla users list? (I understand the real email is different) [code type="markup"]SELECT `id` FROM `ljw3m_users` WHERE `email` = 'info@XXXXXX.com.ar' [/code]

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Hi tharuna. It doesn't work well. Now I've all the users (even the administrators ) and doesn't work more the filter "User address type".

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Hello, You do not have a subscription with RO CSVI and so you are not able to select another category. You need to have an active subscription to get support for RO CSVI.

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Hey Tony, As the log specifies, the Joomla user group is also needed. Instead of adding this to your CSV file you can do the following. [b]If your users are in different kinds of groups, you cannot use this and you must set the user groupname in your CSV file[/b] In your template, add the fields email, password and usergroup_name. Set the default value of the usergroup_name field to the name of the group these users are in. The email field should be first in your file and the password second. If not, adjust the order in the template. On the File tab set the option, Use columnheaders as configuration to No to make sure CSVI uses the template fields you just added. Let me know if you have any further questions.

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Hello, [quote]all users are in fact assigned to a shopper group "-default-", others may vary.[/quote] VirtueMart shows that users are assigned to Default Shopper Group in Shoppers page but if you click on the user edit link, what do you see in Shopper group field? [quote]There are about 13000 users. I attached log where I selected all shopper groups. [/quote] The query in debug log says that your users are not assigned to any shopper group. Can you check that? [quote]Setting shopper group to the "-default-" group doesn't help - then it exports only 9 users.. [/quote] Yes because only these 9 users should have been assigned to default shopper group.

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Hello, [quote]So, CSVI shall ignore SKU's which are in the spreadsheet but not in the database. Isn't that setting for?[/quote] Yes, RO CSVI uses product_sku field to select a product from database. If the product_sku is already in database it updates the record else a new record will be created. If you have this setting set to Yes, RO CSVI will search for the SKU from your file in the database and if there is a new SKU in file but not in database, that will be ignored. Hope it is clear now.

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Changing the fields to state and country instead of state_name and country_name in import file has worked, thank you very much. [quote] [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.[/quote] The custom field I'm referring to is in Virtuemart user fields, not Joomla's. Is there a way to import this field, please? [attachment]captura.jpg[/attachment]

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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Thanks Roland :) To clarify my suggestion 100%, the revolutionary thing would be for the user to define the filtering fields and the corresponding values, so that you don't have to hardcode them. In this way, user could filter his own custom fields. For example we have another case: We are running an affiliate program and we have added a tickbox in VM user fields. So any user can tick it when registering or ,for existing users, when they visit account maintenance. We need to have a way to monitor these users, i.e. the ones that have applied for becoming affiliates, so we are running a cron job every couple of days to check the list. It would be great to have the option to filter the (custom field) affiliate_program = 1 As this is not possible, we have to export all users every time, it's not very efficient. So this is the concept :) Rgrds, Chris

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Hello, [quote]These fields have been found but are not supported by CSVI: state_name country_name[/quote] Try changing the fields to state and country instead of state_name and country_name in your import file and run the import. [quote]About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export [/quote] Hope you mean to import custom field for Joomla user. If yes, have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Import Joomla User[/url] document and at the Further reading section to know on using custom fields for a user.

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Is the JDIdeal license not valid for the new RO Payment? I have a license that is till januari 2020, but I'm not allowed to download the RO Payment 5.0 version and I can't update this through my Joomla site.

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Hi Just a quick question. If I use CSVI to import new users, will the activation and "Welcome" email with information for the user be sent? Thanks in advance Tony

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Hello Nico, Thank you for your message. Your account has been unblocked now, not sure why it showed up as blocked. [quote]suggest that every payment made in a 'mollie' profile has the same recurrence and the same period.[/quote]Correct. You can see in your Mollie profile if you set Recurring to Yes, the options appear. Here the duration of the subscription and how often it should be collected. So these are set, only the price is not fixed. [quote]Is it possible to use the recurrence options of Joom Donation with RO Payments?[/quote]No, currently, it is only implemented for RSForms! Pro and it is a simple implementation. There is no workflow for when payments are collected. The idea is to extend the implementation further in the future. As for making it work with Joom Donation, I need to investigate what is needed. Recurring payments are not as easy to implement as it sounds. In an ideal situation, after the recurring has been setup, you would need to create updates in the extension where the recurring originated, so users can see the current status. Most extensions do not support any such thing. Cancellation of recurring payments should be available to end users as well. I will have a look at how easy/difficult it is to connect RO Payments and Joom Donation on the recurrence level and let you know.

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Hello, Please take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 error document[/url] for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.

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Hello Ian, [quote]the Joomla Users import tutorial appears to be missing[/quote]The layout of the category was wrong. I have corrected this and now all shows as expected in the [url=https://csvimproved.com/support/tutorials/251-joomla-users]Joomla users tutorials[/url]. [quote]Is this a bug? Am I doing something wrong?[/quote]This is indeed a bug. The loading of a user would always return true so we figured the user already existed. I have this corrected in the attached patch file. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and see if this now works for you as expected?

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Hello, I can't export the shoppers and all sort of users from web in Joomla 1.5.26 and VM 1.1.9 I order to export them to the new web with joomla3 &VM3.. I try but the csv file is empty. I have created a new template from the table "user info export" and I selected all fields availables, then I export that. But it shows me only the name of fields, not the data of fields. Curiously I have in Joomla3&VM3 the name, username and e-mail of all contacts. But not the billing address, the shipment address and the ID user. I supose the data of users I have are thanks a Joomla migration or another exports that I did. But after Joomla migration, I used only with csvI the category detaills export, category export and products exports. Nothing about users... How I can export the information of shoppers and users that now is empty? I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway but I don't know if can be a problem about that. Maybe have only the users imformation from Joomla but not from Virtuemart. I can't send you a debug information because the csv file that I import is empty and I not try to export it. Excuse one more time my English and thanks for your help. Kind regards

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Hello Chrissy, Actually RO CSVI replaces the spaces with a dash because you can't have spaces in your alias. So the question is, which is the correct behaviour? I checked the code, in RO CSVI it has been there forever :D If we would change it in RO CSVI, I am not sure what the impact will be as it has been around like that for a long time. I honestly don't remember how it was with older VirtueMart releases.

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Hello, sure! Ok so this are the settings in the live shop: https://gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: https://gyazo.com/a242126d02990a3a048331cf8ffbe282. Menuordering field ist available. I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: https://gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on... I didn't find how to import the users as "VM users"

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Hello Petr, [quote]if I try to import an order, it will end up with an error: Cannot process order. There is no user ID and there is also no valid order found[/quote] Do you have order_number field in your import file? For user, do you have the user with email in Joomla Users table? Post us the sample of your import file to check. The reason you must be seeing the same error with our sample file is that missing virtuemart_order_number and user email in your database tables.

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Hello, You don't need to buy any specific version but you buy the subscription of RO CSVI and from Downloads page of our site you can download any version you want. The latest version of RO CSVI is 7.13.0 and we recommend using this version.

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Hello, [quote]Thanks, one folder was not writable so fixed that, but still I cannot see anything about where to enter these permissions.[/quote] You cannot enter file permission using RO CSVI. To do that you either need to use FTP or File manager in your control panel or a software you use to access your site files. [quote]Also, on attached screenshot a bunch of messages about database not up to date. The database version 6.6.0, that is not referring to the latest CSVI version is it?[/quote] Yes, your database is not up to date. To fix that in the same RO CSVI About page, click on Verify database button. See if it fixes your database issues and also 500 error. [quote]Because I have version 7.1.3 installed, but where can I see that 7.1.3 is installed?[/quote] There is no version 7.1.3 for RO CSVI. I guess you are referring to 7.13.0 version. You can see the installed RO CSVI Version from Joomla Extension manager >> Manage >> Search filter box enter CSVI. Also the version of installed RO CSVI is visible in all RO CSVI pages as in the attached screenshot.

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Dear Support, We want to import Joomla user. In addition, we have custom fields like Gender, City, State etc. So, Is it possible to import Joomla users & custom fields data in one shot ?

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Hello, An active RO CSVI subscription is required to be able to post in the support categories as we only provide support to customers with an active subscription. If you have an active subscription you can login with that account and you will be able to post in the RO CSVI category.

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Hello, I suppose it :-) But in a CSVI from Joomla 1.5.26 I have only a template named "CSVI User info export" and I'm not sure if that is from Joomla users or from VM users. Excuse me. Now I see that it is from VM users. But I have a problem. I can't find a flie named "usergroup_name" in CSVI from J1.5 & VM 1.9.9. The "usergroup_name" is a required file and I don't know how do the export without this field. (I find only this field "Shopper_group_name".) Thanks and Kind regards

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Hello Willard, You can find Event booking extension download at [url=https://rolandd.com/downloads/category/ro-payments-4-14-0]4.14.0 version of RO Payments page[/url]. There has been no new updates since 4.14.0 version. We are planning for a new release next week.

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I am using Joomla 3.3.6 and VM 3.0.4, I need to import about 200 users and set both their Joomla User Group and their VM Shopper Group. I thought this would be fairly straightforward, but I can't even get to first base. I have exported users and I can see the layout of the exported CSV file, but I don't understand how to map my csv file to an import template, and how to add the User Group and Shopper Group data--could you please explain how to set up the import template to accomplish this?

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello Ralf, The patch will add the units for only new products imported and will not update the products which are already imported. If there are many number of products to change manually, you can clean your VirtueMart products using RO CSVI and do a fresh import for the products. If you want to clean VirtueMart using RO CSVI, go to Maintenance page select VirtueMart in first dropdown and Empty database in second option. Click continue. Please note that RO CSVI will clean up all the data in VirtueMart.

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Hello, If you are doing a Joomla user export, instead of selecting the usegroups you don't want to export, you can select which groups you want to include. That way you can also filter the users.

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Hello, Can you post your import file and template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello, The error says that you are missing a required field usergroup_name field in your import file. You need to add it to your import file so the error is gone. Also your csv file has id field which is not needed and can be removed. CSVI will identify users using email and usergroup_name field. If id field is found in the import file CSV will only do an update to user records and no new users will be added. This is because id is primary key field of a database table and it says that user is already present in the database records.

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Hello Laura, Users are updated based on their emailaddress. If the emailaddress exists, the user is updated, if the emailaddress does not exist the user is added unless you have set the option [b]Skip new items[/b] to Yes. To update user groups you would need 2 fields minimal: [ul] [li]email[/li] [li]usergroup_name or usergroup_path[/li] [/ul] You would use the usegroup_path if you have a nested structure for your user groups like: Location A/Dayworkers Location B/Dayworkers If you would only specify Dayworkers, CSVI would not know which group you meant.

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Hello, [quote]4. With text fields (e.g. note), it is easy to link table and excel header (Your field in CSVI).[/quote] Correct. It is the same for repeatable field but values will be JSON string. [quote]5. How to deal with repeatable type custom fields? How does it looked like in excel? [/quote] Just like any other custom field you can have this custom field as a column header in your excel sheet. I have given a sample content below on how repeatable field values looks like. Here Name and Age are the repeatable form fields as in the screenshot attached. Please note that the double quotes inside the JSON string should be escaped so you need to use it as "". [code]"alias";"catid";"testing-repeatable" "random-article";"2";"{""testing-repeatable0"":{""Name"":""User1"",""Age"":""47""},""testing-repeatable1"":{""Name"":""User2"",""Age"":""43""},""testing-repeatable2"":{""Name"":""User3"",""Age"":""31""},""testing-repeatable3"":{""Name"":""User4"",""Age"":""39""}}"[/code] We do have a task in our future development list for improving the import of repeatable custom fields in a better way so there is no playing with JSON strings.

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Hello, You have virtuemart_user_id field in your import file, this is the primary key field of the table and having this field will do only update of records. You need to remove this from your import file to insert new records. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]Import VirtueMart users[/url] document to know the required fields for an user import.

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Hello Chris, Just wanted to chime in that I was able to reproduce your issue before the patch and after the patch the import of the user worked as expected. After you load the patch again, check if the file updated is located at plugins/csviaddon/users/com_users/model/import/user.php. Line 105 of this file should say [code type="markup"]if ($this->userTable->get('id', 0) > 0 && !$this->template->get('overwrite_existing_data'))[/code] Let me know what you find.

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Hello, You can import VirtueMart user custom field in the same VirtueMart user info import. Just add your field DNI as a column like you have other fields to your import file for users and run the import. Make sure that you run [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update available fields[/url] before running your import.

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Hello Emmanuel, [quote]At first I thought I need to use the process menu but it needs templates I don't have.[/quote]You need to create the template yourself since CSVI has no clue what file you are import or what you want to do :) [quote] I don't have any user import menu . [/quote]It is on the process page where you select Import -> Joomla users -> User import. [quote]In fact I need just some help to figure how this program works.[/quote]The principle is as follows: You [url=http://www.csvimproved.com/csvi-documentation/tutorials/787-managing-templates]create a template[/url] in which you specify what you want CSVI to do. In your case Joomla Users import. The template contains further settings to tweak your import. The most important of all is the fields, you need to map the fields of your import file to the fields in CSVI. To import Joomla users, you can follow the [url=http://www.csvimproved.com/csvi-documentation/tutorials/csvi-5/962-manage-joomla-users]Manage Joomla users[/url] tutorial. Once the template is setup, you can load your file and run the import. Let me know if you have any further questions.

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hello, Something i noticed with your import file is that you are having id fields which is not recommended to be used as they are database primary key field of the database table and you are also missing required fields for the user info import. Please have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users document[/url] to know on the required fields for the import.

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Hello, Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] to know how to import VirtueMart user info and creating an import file. You need to [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1074&catid=22&Itemid=252]create a CSVI import template[/url] by selecting component as VirtueMart and Operation as User info. That should do. If you have any problem send us the import debug log and sample import file to check. To know how to get the debug log, check [b]Where to get the debug information?[/b] on top of this page.

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Hello, [quote]the file cron.php because it creates a folder for each execution and does not delete the file? [/quote] These are temporary folder which RO CSVI uses for import and deletes it once import is done. For some reason these folders are not deleted in your case. Can you check the permission of tmp folder?

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Hello, You do have a usergroup_name field in the import file you have posted but there is no value set for the users. You need to set a value for user group name in your import file so you don't see the error.

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Hi, Is it already known when Klarna is added for the Ro Payments Virtuemart plugin? Kind regards

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Hello Michael, Please post the question under RO CSVI category. This is not a pre sale question.

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Hello : I have tried your component for only 3 fields and 2300 records - user name, login name and email so I can create users for each. My excel file has 3 columns exactly the same way as listed. After using the import component it simply states 2300 records and no debug log file available. No users were added. After enabling the log file debugging it says repeatedly "COM_CSVI_NO_NEW_USER_PASSWORD_EMAIL" What am I doing wrong ?? Thanks!!

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Hello Ralf, As Roland promised, patch file for reading units from VirtueMart configuration file is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run your import without product_weight_uom and product_lwh_uom fields in your import. RO CSVI will read these values from VirtueMart Configuration.

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Hello, You are missing custom_title value in your import file. You need this field so RO CSVI knows the custom fields you are importing. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]VirtueMart Product import with custom fields[/url] document to know the use of custom_title field.

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Hello, Can you post your import debug log, sample of import file and your import template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello, Yes, you can import Joomla users and custom fields together. Have a look at[url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import] Joomla Users import document[/url] under Further reading section.

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It seems I cannot export all users at once. I tried and to get all users I perhaps have to make two exports, one all shopper groups and one no shopper groups. Is there a way to export all users at once? To answer your question, I get an export of users, but I cannot get all users in one export. Is there a way to remove all the filters and export all users in one step?

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I saw that with CSVI I can Import Group and users, but I need to import Viewing Access Levels too. My sites will have 60/70 different Access Levels. Is possible import the access levels? Are only 2 fileds, Name and user Group. Regards Erik

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Hello Davide, Thank you for confirming the patch is working. This fix will be included in next RO CSVI release.

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Hello, The way you install the extension is not correct unfortunately. The process is actually easier than that. [list=1] [*]Go to the extension manager [*]Select the file on your computer to install RO CSVI [*]Complete the installation by clicking on the Upload & Install [*]After finishing the installation you will see the message 'Installing component was successful' [*]RO CSVI is now ready to be used [/list] Let me know if that helps. This is really only for pre-sale questions. Please post your questions in the RO CSVI category. You must be logged-in and have an active subscription to be able to post there. We do not provide support without an active subscription.

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Hello Nico, Yes, you can update the address of the user using [url=https://csvimproved.com/support/tutorials/240-hikashop/3304-hikashop-customer#import]HikaShop Customer[/url] import and by having required fields in your import file. The required fields in this case are user_email, password and usergroup_name. CSVI finds the user using these fields and does the insert or update. Since you are saying the users already exist, you can do an export of these fields and add your address details to the user and use the same file for doing the import. Let me know if that helps.

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Hello, Do you have PHP 7.2 or higher installed? If not, there are 2 options: [list] [*]Update PHP to version 7.2 or higher [*]Install JD iDEAL Gateway 4.16.0 instead until you can update [/list] I see we did add the PHP version check to the Joomla updater but not our installer. The version requirements are also mentioned in the news post you can find here: https://rolandd.com/news/ro-payments-5-0-0-available The release note of RO Payments 5.0.0 also have this mentioned: https://rolandd.com/downloads/file/ro-payments-5-0-0 The check in the installer will be fixed in the next release.

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Would it be possible to import prices in HikaShop per user by custom field? I think not but let me explain my situation : All users have a custom field in the user table with a client code in it. We would like to import prices specifically for that client and all we have now to check for the right client is that number. So before we try other options... just this question to see if we missed something :D

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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I am trying to export all the users. I am getting users on export. I am not getting all users though as seems to filter out a long list of IDs.

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Hi Roland, Attached the logs (export and import) I'm added a user group but not using this. (screen) This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login. Hope this helps a bit. Thanks, Pas

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Hi, when I export my joomla users the usergroup_name field is filled with every usergroup separated by "|". This is exactly what i want, I get something like this: Registered|Shopper|Prijs_Inc|Alcohol|VerzendAanHuis|MVO Kado But, when i export my hikashop customers i only see one (the first) usergroup name in the field usergroup_name. In this case only "Registered" The reason I need this, is that I want to be able to import/create my hikashop/joomla users at once and want to place a user in all the usergroups I need. So, if the separator "|" would work for the hikashop customer as well (as it does for the joomla user) this would be great. CSVI Pro Version: 6.3.0 Joomla! version: 3.4.5 PHP version: 5.5.23

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Hello Maria, [quote]There aren't new customers, it were just the number of mistakes, I hadn't seen the log. I have seen now not supported fields and one mistake for all, COM_CSVI_NO_USERGROUP_NAME_FOUND.[/quote] First thing i see in your import file is the field virtuemart_user_id, your new site has a user with virtuemart_user_id as 47? Since this field is set, CSVI will only do update of user. I would recommend you to remove this field from your import file, use email field instead. CSVI will create or update user with email field. COM_CSVI_NO_USERGROUP_NAME_FOUND means there is no user group set for the user. Your import file has empty usergroup_name field. This is a required field for doing [url=https://www.csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]VirtueMart user import[/url]. For not supported fields, try [url=https://www.csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Updating your available fields[/url] so you will get all the missing fields.

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Hello, Are you trying to export all users or a subset of users? The log shows you are trying to export users where the block is set to 0. CSVI also exports only the users that have no shoppergroup assigned. That seems to be a lot of them. You could also select the shoppergroups to change this behavior.

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Hello, The reason you have no users exported is because your VirtueMart users are not assigned to any usergroup. If you set the usergroup filter to [b]No usergroups[/b] the export will contain your users.

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Hello, I am having an issue with exporting user info from virtuemart using CSVI Pro Version: 7.9.0 Joomla! version: 3.8.5 It seems no matter which filters I set the query still uses WHERE #__users.id NOT IN and a long list of user IDs. Trying to remove all filters or by selecting all the shopper groups or below user address, dont use vendor, dont use enabled, dont use activated, dont use shoppper group, all groups and no assigned groups I also checked one of the filtered user IDs in Joomla and VM. Can you help please? I'm stuck. I cant figure out why is filtering so many user IDs.

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Hi, I would like to use your component to export a csv with users from my site. Currently I have extra fields on the user profile created with easyprofile (which extends joomla users). but they dont appear under 'field name' in csvi to be able to add them to the export, im not sure if custom is what I need? Also I have a mailing list with custom fields created in acymailing, would it at all be possible to combine data from both components and export? Your help would be much appreciated!

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Hi Roland, Doing some tests with VM3 user import; more specifically: Using CSVI 5.20 to export users from J2.5/VM2.5 and CSVI 6 to import to J3/VM3. In general, the process is smooth, no probs, only noticed issues with 2 fields: 1. Country is not being imported in VM3 (tried country_name,virtuemart_country_id, country_2_code) 2. Is there any way to export passwords from J2.5/VM2.5 and import to J3/VM3? (Because CSVI only exports the encrypted passwords). Or we need to reset them for all users? Thanks in advance! Chris

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Hello, I had followed your instructions https://csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users Everything is fine but I can not find the field "perms" under CSVI - Available fields --- Virtuemart - User Info What do I need to do? Best regards Joomla 3.5.1 VM 3.0.17 CSVI Pro 6.5.5

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Hello, I need import users from a web with Joomla 2.5.28, VM 2.6.12 and CSVI 4.5.4 to new web with Joomla 3.5.1, VM 3.0.6 and CSVI Pro 6.5.5. When I analize the CSV file to import it is Ok. When I previsualize the CSV file in a import proces I see it ok. But when I try to do the import the result is: Failure. Debug message: COM_CSVI_NO_USERGROUP_FOUND. In a CSV file exist a field with the named: "usergroup_name" but not "usergroup". I try again after renamed "usergroup_name" to "usergroup" in a CSV filed but no runs. I don't know how I can addition this file because the origen is a Virtuemart users and this field not exist in this table. The field usergroup belongs to Joomla user groups. I don't know how combine files from Joomla User Groups and Virtuemart Users in a same template. The structure of CSV flie is that: ^address_1^~^address_type^~^address_type_name^~^city^~^customer_number^~^email^~^first_name^~^last_name^~^middle_name^~^name^~^params^~^password^~^perms^~^phone_1^~^shopper_group_name^~^usergroup_name^~^username^~^zip^ Excuse my English.

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Hello Ralf, [quote]I have set up my first templates and it's been working ok so far. Just one question/request: I find it rather tedious to add fields one by one, i.e. having to check all of the checkboxes manually. There is a button "Unselect all". Is there a way to "Select all", or could you add such a button, please?[/quote] You are not the first to ask for this feature :). The Select all button is not added on purpose. It is easy to select all the fields even the fields which are not needed for import or export and add them to template. I guess you don't all of the fields in template fields for your import or export? [quote]And a remark: I found it is possible to add the same field several times. Maybe you could do something to stop that from happening. [/quote] Not sure if you are using export or import, but for export it is possible that users need to export a value multiple times may be with different column headers and so fields can be added multiple times. For import you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields so you can avoid duplicates.

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Hello, Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D

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I notice that the first user in my list is being added with the display name "userinfoimport", I tried deleting all the imported users and re-importing them in a different order, and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong?

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Hello Roland, Tried to import the attached user info; noted that the registerDate is always 0000-00-00 00:00:00 though after import. Noted also that params field in _users table is blank instead of {"admin_style":"","admin_language":"","language":"","editor":"","helpsite":"","timezone":""}, although from the log file it seems that CSVI tries to fill them in Would appreciate your feedback. Rgrds, Chris

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Hello, We are looking into supporting Klarna in the next feature release, RO Payments 5.1. At the moment there is no definite date yet for this release.

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Ok, I still have a problem. I've got a csv file with 3 users in. My database contains 2 of those users, so it should leave those two alone and add the extra user but it isn't. I've turned on logging to see what's going on and I can see this (for the new user - email address has been changed for data protection reasons): [code type="markup"] 2018-02-02 16:51:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com' 2018-02-02 16:51:01 2 [DEBUG] Load a row 2018-02-02 16:51:01 2 [DEBUG] Item example@example.com exists, not updating because overwrite existing data is disabled [/code] If I run that SQL query (SELECT id FROM `jos3a_users` WHERE `email` = 'example@example.com') directly in PHPMyAdmin, it returns no rows - the data isn't in the database. Is this a bug? Am I doing something wrong? The two users that are already in the database are returning similar rows in the log too, but that's to be expected.

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I purchased RO Payments and want to implement it in my website. I use RSEvents!Pro. Is there a manual or something that can help me?

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Hello Davide, The patch for Shopper fields in Order advanced export is ready and is attached here. You need to do the below 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 2. [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url]. 3. Add shipping_ civico and billing_ civico to your template fields. 4. Run the export.

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Hello! First of all the main informations of used components: CSVI Pro 5.16 Joomla! 3.3.0 PHP-Version 5.3.28 We created a template to import users, manual starting of the template works fine. Now we have to implement a cronjob to import the users daily - there's the problem : If we start the cronjob we get an email with the following content: [b]Warning: require_once(/usr/www/users/cdsff/libraries/joomla/environment/request.php): failed to open stream: No such file or directory in /usr/www/users/cdsff/administrator/components/com_csvi/helpers/cron.php on line 37[/b] So we took a look at the folder "environment" and there's no file named "request.php" ! In all our Joomla!-installations of version 3.3.0 there's no request.php - in J!-version 2.5 however it's there. We copied the request.php of a 2.5-version in the folder "environment" and we got the following error message: [b] window.location = 'http://www.example.com/' You failed the spam check. Please try again![/b] ?! Do you have any ideas ? Best regards Nat

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We have just uninstalled jdidealgateway and installed RO Payments. When we try to open RO Payments in the Administration panel, we get following errors: [code type="markup"] Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 36 or /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 69 each menu has a different line number. [/code]

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Hello William, Have a look at [b]Further reading[/b] section in [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#import]Joomla Users Import[/url] document to know on how to import Joomla custom fields in CSVI Pro.

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I am using Hikashop and CSVi 6.0pro rc1 user-create-date = 1433237626 How do I get a normal date format like dd-mm-yyyy? Is it possible to export only the new users of last week? If it is not possible, what is the impact on the server when the customer runs every day the export (10.000 records)

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I've been using csv improved for years, and mainly to import/export joomla users and virtuemart customers / orders / products. Now, I've switched to Hikashop. I've just downloaded the latest csvi pro and tried to configure my export templates. Now, joomla users is no problem and exports my excisting users. The hika shop customers won't export data, only an empty csv file with al the column name and "No data has been found for the selections made" But, there's no "selections made", it should export all my excisting customers. The webshop is still in test-fase and I have about 5 test customers. I can't figure out why Joomla user export is working and Hikashop customer export not. Is there a tutorial? regards Suzanne Joomla 3.4.5 CSVI Pro 6.3.0 PHP 5.5.23

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Hello, The export did indeed not take into account a user who might have been assigned to multiple groups. The attached patch file fixes this. After you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] the HikaShop customer export should give you all the groups separated by the |-symbol. Please note that the HS customer import does not yet support the multiple groups. This is something I will work on. If you must get users into multiple groups, you can use the Joomla users import.

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Hello, [quote]We made sure the import list did not have the handful of users already in system, but they were affected by the import.[/quote]If they are not in the import file, they won't be touched but without the debug log and import file, it's just an estimated guess. [quote]Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all.[/quote]That is odd, the document I linked is the official guide of resetting a password via the database. As for the password issue, did you use the password_crypt field? That is needed for already encrypted passwords. The password field is for plain text passwords. The password field is required otherwise a user can't login :) Perhaps do a new import run with just 1 user? This way it is easier to understand what is going on.

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Hello, You do not need to change the file and folder permissions if you have used the Fix folder button in RO CSVI. This will do that for you.

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Rick, Change the command to this: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --template_id=1 --file="/home/user/domains/isite.nl/public_html/b2b/file.csv"[/code] Does that work for you?

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Hi! i want to export users but i want to skip some users by user_id, or user_group. How to do that? is this possible? regards

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Hello, This is usually because of the shopper groups a user is assigned to. Please check the Options tab of the export template and make sure the selection for Shopper groups is correct. That should be the reason why you only see 3 users. If it still won't export, please attach your debug log and we can take a look.

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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Hello, I have added a new custom field on hikashop. I have created a new import template of this field in the CSVI including the username and the new field. When I try to import its display this error: "New users must have an email address and a password field on import." but the user exist. Could you help me? Regards.

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Hi tharuna, Actually I think i have come across another slight issue. In the export there are quite a few addresses of users missing. When I look up the user within Virtuemart, it does show that they have an address stored in the database but it doesn't appear in the export. Would you happen to have an idea what this might be occurring?

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Hello, Can you try to do an export not related to VirtueMart like [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users#export]Joomla Users export[/url] with only 2 fields email and name? Check and tell us if you still get only one record on export.

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I'm using RO Payments in combination with JTicketing. Which string do i need to set in "description" so the order ID from JTicketing is set here? Regards, Kai

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Good day I got to import 865 Joomla users.. The system say import completed But I don’t see the users in the back-end Thank you

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hello, RO CSVI is UTF-8 compliant like Joomla. So Russian is not a problem. The issue you are seeing is most likely due to your file not being UTF-8 but rather something like Windows-1252 or KOI-8. You need to save your file as UTF-8 and then it will import without a problem. You can read about it in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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Hello, You are missing the required fields needed for import and so users were not added. Check the [url=https://csvimproved.com/support/import/216-joomla-users/962-import-joomla-users]import Joomla users[/url] document to know on the required fields. If you still have issues, post the debug log of the import. To know on how to get the debug log check the section [b]Where to get the debug information?[/b] in the blue box on top of this page.

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Good morning, in my export customer orders I need the coupon_value field in each row how can I do? Thanks RO CSVI 7.13.0 Joomla 3.9.12 VirtueMart 3.6.2

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Hello, Can we go through one issue at a time? This way we solve all issues without any confusion. [quote]menueordering field was still available in the import file,[/quote] I dont see menuordering field in your import file you have attached. [quote]I have added the file and log, also from the user import (I wanted to have all VM user fields!).[/quote] The Joomla-Users.csv file you have attached has no data in it. It just says "No data has been found for the selections made". Make sure that you export the users from your live site without any filters set for your user export template. [quote]User import doesn't generate a logfile... please see: gyazo.com/8e5cea031495e65b10415b8873a4fd01 [/quote] Please check [b]Where to get the debug information?[/b] section on top of this page to know on how to get the debug log.

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hi I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use? With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?

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Hello, Yes i can see the difference with export in both the debug logs. In the site RO CSVI is updated, what happens with export? Do you see any error?

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Hello, I was able to reproduce this error when updating the RO CSVI VirtueMart Breakdesigns plugin using Joomla update manager. We are looking into this and will get back with an update.

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Hello, If you have the product_sku and category_path in the same file, RO CSVI will store the relation between the two. The category tree will be build from the structure found in the category_path.

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HI Roland, great Akeeba Users import all working well now - once I have all users imported what is the easiest way to add them to subscription levels?

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Hi! Joomla 3.8 Virtuemart 3.2.4 CSVI Pro 7.2.3 I got no data when i export users even when i have users. Any idea? Thanks in advance

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Hello, It is impossible for me to say what is right or what is wrong as I don't have the dataset. Can you post the debug log of where you have selected the shopper groups? There are a number of options. First the option [b]No assigned shopper groups[/b] will export users that are not assigned to any shopper group. Then there is the [b]All shopper groups[/b] which exports all users that are linked to a shopper group and finally there is the list of available shopper groups any of those selected will export users from this shopper group. These 11 users must be in a shopper group. The other users, how many are those?, is there anything special about them?

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Hey Michel, Ok, that really makes no sense to me now :/ I guess it is time to check some other things: [list] [*]Which RSForm!Pro version do you have? [*]Does the column with payment status say [b]Pay[/b] or [b]Betaalstatus[/b]? [*]The [b]RO Payments - RSForm! Pro[/b] is enabled I assume. [/list] The final idea that hit me, perhaps the [b]RO Payments - RSForm! Pro[/b] should be moved up in the list of plugins. What if you move that to the top of the list?

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Hello Helmut, Try to [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]update your available fields[/url] and check if you can see Size string field after that.

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Hello Alex, As per your debug log, 177 users assigned to a shopper group have been exported and the users not exported have no shoppergroup assigned. To export all these users at once, in your export template on Options tab in Shopper group name filter select All Shopper groups and No assigned shoppergroups, save the template and run the export.

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Hello, You can also take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Product images[/url] document to know about image import.

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Hello, Each filter will generate a list of IDs, just the condition changes from NOT IN to IN. Which users are you trying to export? Are you not getting any users out on export?

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Good day I have done Virtuemart users import and that is working 100% - thankyou I am trying to do Joomla users import - this one not completing the task. Joomla users to import 800 I did change the setting under limits for 50 per send I get this - please view screenshot - [attachment]acsvi.gif[/attachment] Thank you for your time

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Hallo Arie, [quote]maar een andere optie is er niet[/quote]De RO Payments categorie is beschikbaar als je bent ingelogd met je eigen useraccount. Dit is overigens hetzelfde account als je had bij JD iDEAL, dit is 1 op 1 overgezet. Mocht je die inlog niet meer weten dan kan je altijd nog een password reset doen. [quote]De link is naar jullie oude site[/quote]Dat klopt, dit is een beetje ingewikkeld verhaal maar je komt uiteindelijk wordt de update wel op de nieuwe site opgehaald. De foutmelding zal je krijgen omdat er ook een nieuwe download key is. De stappen om te updaten staan uitgelegd [url=https://rolandd.com/news/ro-payments-5-0-0-available]in de RO Payments 5 aankondiging[/url]. Laat maar even weten of het daarmee lukt.

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Hello, I had a look at this again, it is just the display in the shoppers list page that user has been assigned to default group but there is no actual shopper group assigned as per database. Creating a empty shopper group is not possible. I will add an option to the filter to get users who are not assigned any shopper group and send you the patch for the same.

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Hello, One of my customers has a website with more than 93000 registered users and we use CSVI Pro 6 for exporting this users. I get the following error message when I try to export the whole list users The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process. However if I try to export a subset of the users, like the users registered in the last year, I can create the file. Is there anyway to increase the last server response timeout? It seems the server needs more time to create the file. Thanks :)

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hello, [quote]sure! Ok so this are the settings in the live shop: gyazo.com/8566944966e9cf6dde2288c1a638d40d and this in the new one: gyazo.com/a242126d02990a3a048331cf8ffbe282 . Menuordering field ist available.[/quote] menuordering field is supported only for import and not in export. If you don't see this field in import [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] and check. [quote]I have the changed the logifle of the user import to "enabled" now. Again export and import- result: It's funny, now the import worked... lol I can see the users in Joomla now, but the fields here are missing: gyazo.com/a5f3f308be6f48b0fb26c09e620d473a adress and so on...[/quote] Please check the [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] document. You are missing the address data fields in your import file and so these fields are not there in your VirtueMart.

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Hi, i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided i found these post, but the patchfile dont work. [url=https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend]https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/url]

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Hello Maurice, [quote]So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users[/quote] In [url=https://csvimproved.com/downloads/csvi-pro]CSVI Downloads[/url] page there is a older version of CSVI which is 5.21.2, you can download and install this version in your Joomla 2.5 site to export the users. Install the latest CSVI 7.3.0 version in Joomla 3.8 site to import the users. [quote]Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website.[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] documentation which explains on both export and import. The looks of CSVI in 5.21.2 version is a bit different but the procedure is the same, you need to create a CSVI export template for Joomla users in your Joomla 2.5 site and add the required fields. Create an import template in Joomla 3.8 site and use the exported file in new site for import. Hope it is clear.

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Thank you for the quick reply. The odd thing was We had a handful of users already activated on site, 2 super users. We made sure the import list did not have the handful of users already in system, but they were affected by the import. Also, I tried using the regain accecss through phpmyadmin and editing the database users file. This didnt work at all. I had to restore working backup database to get back in. I wonder if I can leave the password field out and import just username and name id and registered?

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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Hi, when I try to import "user info" of virtuemart, both for a new user that for an existing user, I get an error because there is no the field "user group". Incorrect COM_CSVI_AREA_Com_VirtuemartModelImportUserinfo Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I cannot find the field "user group" to be included. How can I do ? Thank you.

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hi, as I described it in the topic - http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32324 Given the application of the new version Improved CSV to import, I add new thread. I want to move all the orders and customers from the old database (Joomla 2.5.27 - V 2.0.26d - CSV Improved Pro 5.21.2) to the new (J 3.4.1 - V 3.0.9) CSV Improved Pro 6.0RC1. I know that for contracts necessary to export / import these fields: J! Users - http://www.csvimproved.com/en/support/216-import/joomla-users/962-import-joomla-users VM Users - www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users VM Orders - www.csvimproved.com/en/support/import/203-virtuemart/943-import-virtuemart-2-orders VM Orders Item - www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items I think that users well I was able to export and import. Export / Import I have done for VM users info and Joomla Users. [b]The problem is with orders.[/b] When I export the available fields: [b]payment_name[/b] i [b]shipment_name[/b] When importing these fields are already not available, it would be very handy. Now not all orders to be import, but I would like to turn to solve problems, starting with the addition of fields: payment_name, shipment_name. Please help.

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Hello, we have a website we want to export the products database from and are wondering what RO CSVI version we need to buy. We currently have Joomla! 3.8.2 Virtuemart 3.2.4 Any tips?

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Hello, It looks like your user table has all these three records already so CSVI is skipping the update of these users. Can you go to your phpMyAdmin, select your database and look for table #__users(#_ will be your table prefix). Do you see these email ids in there? or send me a private message of your database access details and your admin access details. I will take a look.

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Hello, Your debug log shows there is no processing happened on user details and so your are not seeing any users after import. Can you also post your template XML file to check?. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

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Hi, I have users in HikaShop already available. Now I would like to import a list of addresses and connect them to the users. I've tried some different ways but the don't want to be imported, mostly because the exist already. Now I know that the users already are there, but all I want to do is add addresses to them. Would this even be possible? Thanks, Nico

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Hello, You have set filters for checking if the users are Enabled and Activated in your VirtueMart users Export template and on Options tab. Can you remove those filters and see if your export gets data?

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Hello Chrissy, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then try the import again. Let me know if the error is gone.

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Hi Roland, I have CSVI 6.1.2 with Joomla 3.4.3 and VM 3.0.9 I get an error on exporting user info: [quote]Column 'email' in field list is ambiguous SQL=SELECT `zxvf_virtuemart_userinfos`.`first_name`, `zxvf_virtuemart_userinfos`.`middle_name`, `zxvf_virtuemart_userinfos`.`last_name`, `email` FROM `zxvf_virtuemart_userinfos` LEFT JOIN `zxvf_virtuemart_vmusers` ON `zxvf_virtuemart_vmusers`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vmuser_shoppergroups` ON `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_user_id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` LEFT JOIN `zxvf_virtuemart_vendors` ON `zxvf_virtuemart_vendors`.`virtuemart_vendor_id` = `zxvf_virtuemart_vmusers`.`virtuemart_vendor_id` LEFT JOIN `zxvf_virtuemart_shoppergroups` ON `zxvf_virtuemart_shoppergroups`.`virtuemart_shoppergroup_id` = `zxvf_virtuemart_vmuser_shoppergroups`.`virtuemart_shoppergroup_id` LEFT JOIN `zxvf_users` ON `zxvf_users`.`id` = `zxvf_virtuemart_userinfos`.`virtuemart_user_id` GROUP BY `email`[/quote] My template setting: Action = Export Component = Virtuemart Operation = Users Info I tried Component = Joomla Users but that also results in errors. Any ideas on how to fix this? Thnx!

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Hello, [quote] Can csvi logon to a server via ftp and download and unzip a file? [/quote]Yes it can. If RO CSVI notices that the file is a zipfile it will unpack it and then import the file in the zip.

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Hello, Can you post your export debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, I am using CSVI Pro 7.0.2 on Joomla 3.6.5 and Virtuemart 3.0.18 When importing Virtuemart user info the preview looks okay, result page look okay, but the users are not imported. The server error log doesn't show any relevant error. I attach hereby the CSV file, the template and the log file. Thanks in advance for your help. [attachment]com_csvi.log.22.zip[/attachment] [attachment]last.csv[/attachment] [attachment]csvi_templates_20170202.xml[/attachment]

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First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that. Yes, there is no relationship in the import file: Nowhere in the documentation how to set up correctly (I followed the documentation [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart[/url]) All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions ([url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields[/url]) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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The problem is not the fields, the problem is your delimiters. As the screenshot shows CSVI gets the fields [quote]"name"[/quote] instead of [quote]name[/quote], notice the double quotes around the name, that should not be there. VirtueMart user import is explained in [url=http://www.csvimproved.com/csvi-documentation/tutorials/872-import-virtuemart-2-users]this tutorial[/url]. I am aware you just want to import Joomla users, so you will need these fields:[ul][li]email[/li][li]password[/li][li]name[/li][li]usergroup_name[/li][li]username[/li][/ul] The main problem seems to lie with your import file markup. I will need the information as requested at the top of the page to help you with that.

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Hi, there is a problem. In every new users the field "shopper_group_name" is blank and not "COM_VIRTUEMART_SHOPPERGROUP_DEFAULT" like the older users. In this case the patch is wrong. Is It possibile use the filter to choose the shoppergroup to exclude ? Can you help me ?

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Hello, There is nothing wrong i could see with your debug log. Can you do a [url=https://csvimproved.com/support/questions-and-answers/1101-custom-tables-export]custom table export[/url] of #__virtuemart_userinfos table by adding all the columns of this table and send me the export file? We can check for the users address from the export file. Also tell me the user for which you are not seeing the address details.

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Hello, I found an issue with your import file, the usergroup_name for multiple group should be separated with | like Manager|Super Users but in your import file it is Manager*Super Users. You need to correct this and try the import again.

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Hello, You are not seeing users because your VirtueMart users are not assigned to any shoppergroups. In your export template on Options tab for Shopper group name filter set it as No assigned shoppergroups and save the template. Run the export and check.

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Hello, This is to check all the needed folders and files have correct permissions. You can go to RO CSVI About page and check if the status of folders in there are all Writable. If not fix the permission of those folders.

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Hello, [quote]It is asking to enter domain name, is that the domain name of the website? [/quote] Yes, domain name of the website which you need to enter in CSVI Dashboard page >> Options >> Site tab>> Domain name field. [quote]It is there a video tutorial that shows how to set up CSV from scratch?[/quote] Have a look at [url=https://csvimproved.com/support/tutorials/251-joomla-users/2934-joomla-users]Joomla Users[/url] document.

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Hello Kim, [quote]Seems your right about the addresses (my apologies), it's phone numbers and passwords that aren't loading. This is for both Default Shopper Group and Wholesale.[/quote] Passwords are added for all users you are just not seeing them. That is not an issue because by default password fields don't show the value in the fields. [quote]On the file Members list 1.csv (a few examples) anthony.cowie@gmail.com: Imported Address but not Phone (file contains only 1 ph. number) antony@rsq.com.au: Imported Address but not Phone (file contains only 1 ph. number) ajm@audaxlegal.com: Imported Address but not Phone (file contains 2 ph. numbers) On the file Members list 3.csv (attached) dalli@iprimus.com.au: Imported Address but not Country, State or Phone (file contains only 1 ph. number) This could just be a one off though. [/quote] I found a strange issue on your site. I wanted to check if user details were added in your site database so i created a CSVI custom table export template on your server and exported all the users details saved. To my surprise i see that each user has been duplicated several times in the database and the first record of these users don't have phone numbers added. This first record is the one selected by default and shown in VirtueMart Shoppers page. That explains why you don't see phone numbers for these users. I need to find out why you have so many duplicates in your database. Can you send me a private message of your database access details? I will clean the table and run the import again to see how these duplicates happens.

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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Hello, From Joomla menu, go to System -> Clear Cache >> Select com_csvi folder and delete it. Your CSVI cache is deleted and you will not be seeing this message again provided all your RO CSVI addons are up to date.

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No need to re-install CSVI. The privileges set to 777 is really bad, you open the site to the whole world. They should be 755, it should then be an issue of how the server is setup in terms of user privileges. The files belong to a different user than your webserver uses. That is something only your host can fix. As for the prices issue, please post the last debug log and file you used, so I can compare them.

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Hello Terry_K, The errors you are seeing is not because of CSVI but that the user you are using to access the database may not be having privilege to lock the tables. In your PhpMyAdmin, click on user accounts tab and check the privileges given to the database user you use in your Joomla website. To know the user, go to your Joomla root directory and check the configuration.php file with line public $user = 'XXX';

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Hello Toni, Glad to know that you solved your issue. Having an indexes field to a table is user dependent and so it is not included in CSVI. CSVI cannot take responsibility of managing users database as having too many indexes will slow down the insert/update/delete operations and increases size of the database though it makes reading a record faster. Also these indexes should be added only if needed. Unwanted indexes will cause harm to the system.

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Wicko, [quote]I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to.[/quote] This extension is not something which we support but still i see that the id value is missing in the query and so you are seeing this error. You need to find out why the id is missing in there. [quote]I need to make these users activated. How can I activate them?[/quote] If you are looking for activating users in Joomla users table, you can create a import file with email, usergroup_name, activation and block fields where you set the user email and group name to be activated as these are the required fields and in block field value to 0, activation field should be empty. After doing the import if you still have issue, post the debug log and we will have a look at it.

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello Nico, There is no specific task for adding Klarna. I have looked at it in the past but there were too many caveats. Now that RO Payments 5 is out, it is a good time to see what we can do to support it.

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Hello, Are your users set to any shopper group? That would be the reason why you are not seeing all the users in your export file. To export users without any assigned shopper group in your export template settings on options tab you can set the filter Shopper group name to No assigned shoppergroups and do the export. Try it and let me know how it goes. If you still have issues, you can post the debug log of the export.

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Hello Udi, As you wrote in your other post, RO Payments does not support your local provider, so this is not going to work I am afraid. The only solution here would be custom code the addon for your local provider.

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Hello Roland, Which RSForm!Pro version do you have? RSForm! Pro Component 2.2.6 Does the column with payment status say Pay or Betaalstatus? Is says: PLG_RSFP_JDIDEAL_PAYMENT_STATUS The RO Payments - RSForm! Pro is enabled I assume. Yes Regards Michel

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Hi, i have 900 user but csvi pro export only 400 user...why?

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Hello Nico, User prices are linked to user ID, if you want to get the user ID based on the client code, you are going to need a custom rule plugin that can handle that logic.

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Hello, We have an article explaining [url=https://rolandd.com/documentation/ro-csvi/install-example-templates]How to install the example templates[/url]. If you follow these steps, you should be able to see the example templates after completing the steps.

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Hello, You did not miss any setting. RO CSVI stores the data directly in the database and doesn't go through Joomla, so no emails are sent. As explained in my previous post, you will need to use another method to send the emails.

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Hello, Is your users assigned to any shopper groups? You can check it from VirtueMart >> Shoppers page. The listings page will show that users are assigned to Default Shopper Group but when you click on the Username, do you see shopper group in Shopper Group field?

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(Allicht hoort dit niet in de category PRE-SALE, maar een andere optie is er niet) Mijn website geeft deze foutmelding wanneer ik twee updates wil installeren. Bereffen [b]RO Payments[/b] en [b]RO Payments - RSForm!Pro[/b] [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1678&dummy=my.zip[/i] De link is naar jullie oude site; maar ik heb geen inloggegevens voor de nieuwe site. [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1679&dummy=my.zip[/i] Hoe is dit op te lossen?

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Hello Laura, [quote]What if I want to import data from another table in the CURRENT DATABASE?[/quote] You would still need to choose to import from an external database as there is no option in RO CSVI to copy from one table to another as such. [quote]What option would I select then?[/quote]In all honesty, I do not know, I have never tried it with a view. So I am going to find out if that is possible and if so how. RO CSVI does a select on the table to index the fields in that table, I am not sure if that works. Can you tell me how you have setup your view?

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Hello, You cannot remove all the filters because the users in VirtueMart are assigned to a shopper group and so [b]All shopper groups[/b] is set as default for the filter to export the VirtueMart users. But you should be able to export all the users when shopper group filter is set with All shopper groups and No assigned shopper groups. You can get that functionality by [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]applying the attached patch file[/url]. In your shopper group name filter set both All shopper groups and No assigned shopper groups and run the export. Let me know if that gets all the users for you. [attachment]patch_vm_userinfo_2018_10_30.zip[/attachment]

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Hello Kim, Also i wanted to tell you that address and phone numbers of few users are not there in your import file. I am talking about Members list 1.csv file which you sent us earlier. I hope you are not talking about those users.

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Hello Kim, I picked few random users from your import file, checked address details at VirtueMart shoppers page and see the address details added. Can you give emails of few users for whom address and phone numbers are not added? That will help me to track the issue.

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Hello, You configuration looks correct to me. Can you post your import debug log to check? To get the debug log see [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Your settings look fine to me. Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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SOLVED. The cron user had only manager rights, changed it to super user. Now I am connected.

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Hello, We are available for hire and of course if you have a subscription we provide support through the ticket system as well. Depending on how complex the rules are we may need to create a separate rule for you, so that it can contain your business logic. [quote]that contain code that I need to replace with what the code means[/quote]We have a replacement rule included in RO CSVI. [quote]and many rows that need to be skipped[/quote]We have a skip rule included in RO CSVI, so that you can skip rows based on values you set. You can check out our demo at https://demo.rolandd.com/administrator if you are interested.

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Hello, From the debug log attached previously i can see that you have set Automatic thumbnail creation to No in your import template and on Image tab. Also you do not have [b]file_url_thumb[/b] field in your import for thumb image. Since these are missing for thumb image, RO CSVI will insert the path used for main image for thumb image and so you are seeing main image path for thumb image. If you want RO CSVI to create a thumb image for you can set Automatic thumbnail creation to Yes in your template or you can also include your own thumb image path in import file by using file_url_thumb field.

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This is what I get when I try to import users! (attached img) Could somebody offer a generic example of CSV file and settings to be used? I want to generate temporary/prealocated names+usernames+password+e-mail addresses for a site where users cannot regiser from frontend.

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Thank you for your reply, it was PHP version indeed. Were can I download the older version JD iDEAL, if I download from the JD iDEAL site it is RO Payments. I just need the Virtuemart plugin, the main component I already have.

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Hello, The correct name of the field is usergroup_name, the error will be shown if the imported name in CSV file doesnt match with user group name in Joomla user table. Make sure that you have the user group created before importing it.

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Hi We have two tables users / jsn_users. We would like to join those two tables, and export some fields from users, and other fields from jsn_users. Is this possible whit CSVI Pro (v5.17), and if yes, how can we do this? Thanks a lot for any advice. Bernhard

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Hi, I'm trying to export all users. The block option is working correctly. In the Template options I set Shopper group name to "All shopper groups" - so is this a bug? When I manually set the shopper group to the available groups, the result remains the same. Only 11 users exportet...

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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Hallo Roland, Bij mijn abonnement staat een gele knop met "Renew now for only € 72,95". Ik kom dan in de cart. 1x RO Payments 1yr subscription € 72,95 Sub Total € 72,95 Total VAT (21%) € 15,32 Order Total € 88,27 Groeten, Wim

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There is a whitelist of user groups in jHackguard. The error is gone after I've add the Super user group in that list.

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Hello, RO CSVI does not send out emails for anything. Sending emails in bulk is better done in extensions made for such a purpose, like a mailing list program. An example of this is AcyMailing, you can import email addresses there as well and then send out emails.

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Hello David, Thank you for posting your solution. Hope it helps other users.

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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hi. here is the log file and exported file.. im missing users address details:

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yes the user is super user... i user csvi months now and i start building my site to joomla 3 and vm 3 to a test directory and on the tests i done for everything i get this error... how can see what is going on?

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Hello, You did not send us your import debug log or import file to check and tell what is going wrong with your import. Since you are saying one custom fields with multiple values, you can check the example in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and under Custom fields with multiple values section. See if you have the same format in your import file. If you still have a problem, post your import debug log and your import file. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Debug log shows 20 users have been imported. What if you set to import to 10 users at a time? In your import template on Limit tab set Lines per import to be 10, save the template and run the import. Check if import finishes. Click on Advanced button to see the limit tab.

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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Hi there! I'm relatively new to CSV Improved. We've just released a new site for our client. In the [i]old[/i] Joomla 2.5 site they have a lot of users in the 'Registered' group. Now they would like to migrate those users to the new 3.8 site. I already have a valid CSV Improved license for Joomla 3 :) . So I'm wondering what is the best way to do this. I was thinking of the most obvious approach: - using the free CSVI version (never worked with this version) on the 2.5 site, export users - using the paid version on the 3.8 site, import users Do you have any recommendations for anything to take in consideration? Do you maybe have some sort of tutorial on this task? I couldn't find such on the website. Hope to hear from you soon. Best regards, Maurice

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Hello, I took another look at your test site and it looks like you have missed to load the patch file in there after CSVI update. I loaded the patch file and ran the import. Now the import works as expected and says Missing password field. You need to set the password field as that is a required field for creating a user. Since you have set Overwriting existing data to No, existing users won't be updated. Can you try the import on your test site and let me know?

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The RO CSVI tool is great, I was able to import and create several new articles. Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match. Doable?

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The orders and related information like users are all kept. Only product related information is removed.

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Looking for a useful answer? Read our [url=//rolandd.com/documentation/ro-csvi/getting-started]Getting Started Guide[/url] and make sure you checked all steps explained. Don't just say [b]it doesn't work[/b] but describe in detail what is happening and add the following information: * CSVI version (Latest is not a version number) * Sample of the file being imported * Collected debug information Without this information [b]you won't get[/b] a useful answer. If no debug log is attached, you will get a request to post it. Where to get the debug information? A [url=//rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]tutorial on how to collect debug information[/url] has been written to help you collect your debug information.

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Hello, In your import template on File tab you have set Skip New items to yes. This setting will ignore all new items in the file and are not in database. That is the reason you are seeing "not added because ignore non-existing items enabled" message. Also for VirtueMart price import, RO CSVI needs few required fields to select a product price from database. That is because VirtueMart supports multiple prices for a product. You don't have all of these needed fields as per your debug log. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document for these needed fields. You can check the examples section in the document.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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Thanks for your reply. My client has 4 different prices for their customers. (Wholesale) I added the discounted prices through the Tax & calculation rules. I see now that when I do the export with my account under a specific group, it will give me those discounted prices in the CSV file. But that would mean I have to make 4 different accounts who all have a different shoppergroup and then set up a Cronjob with the user credentials from the different users? There is no better way for this using just one account?

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Is there a way to force Joomla to send the “New user” email after creating a new user using CSVI import? Has one to do his manually?

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Hi, I'm trying to import Virtuemart users from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. No users are being imported and I'm getting this error COM_CSVI_NO_USERGROUP_NAME_FOUND I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]com_csvi.log.2.zip[/attachment] [attachment]exportar_usuarios5.csv[/attachment] Template configuration Autodetect limiters: no field delimiter: ; Text enclosure: " I'm Mac: no Use file for configuration: Yes Skip first line: no Record name: empty Operations Action: Import Component: Virtuemart Operation: Users info Thanks in advance

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Thanks tharuna, now the import of a new user in joomla and virtuemart works fine but i've another problem. I'm tryng to update the same user, for example, to change to address. I'm importing the same csv with only different address, it seems works without errors, but it do not update the database of virtuemart. How is the best way to update user fileds for an existing user ? Im running csvi 6.4.3 on joomla 3.4.5 and vm 3.0.12 with csvi pro and virtuemart plugin

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Hello, The same question has been asked and answered in [url=https://rolandd.com/support/ro-csvi/warning-strpos-empty-needle-in-home-administrator-components-com-csvi-helper-file-import-csv-php-on-line-463#reply-59915]this thread[/url]. So please use that patch to fix the notice.

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Single user can join multiple groups. I want to set up the multiple groups outside joomla, by using text editor or excel. So I want to export user information with multiple group information, and edit them, and then import them into joomla again. Is it possible, if I use Joomla user import(and Export)?

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Hello, If you go to Components -> RO CSVI -> Dashboard and click on the Options button in the top right corner. You can set the domain name there, if you have a trailing slash there, you can remove it and it should create the URLs without the duplicate slash. Let me know if that helps.

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Hello, Overwrite existing data if set to No, you are telling RO CSVI to not to do any processing on records which are already there in database. This includes all the product information and images. If you need to download the images for existing products, set this to Yes, save the template and run the import again.

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Good morning Teresa, [quote]However we are using the "your field" option and all files are created from ERP with these names. Changing the names in ERP would be a hard job! When doing import with the above mentioned configuration, CSVI doesn't recognize the "your field"- names as field.[/quote] That is correct when Use file for configuration is set to Yes, you are telling RO CSVI to read the column headers from import file and not to use template fields. So CSVI does not recognise Your fields field. [quote]When doing import with "use file for configuration = NO" all assigned template fields to the template are added to the product - empty or not. So we have a lot of custom fields which are not in use with the product.[/quote] Say if there are 5 custom fields added to template fields and every product has value for any one of these custom field and other 4 are empty, you are saying you don't want those empty 4 custom fields added to a product. That is not going to be possible. RO CSVI will process all the columns for all the product rows. To Skip fields, you can use RO CSVI [b]Skip[/b] template field which will skip the import of that custom field for all the products inspite of having a value or not. Only possible solution i am seeing for this issue is that you can try [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]creating an override for product import[/url] by copying file /plugins/csviaddon/virtuemart/com_virtuemart/model/import/product.php to override location. In the override product.php file, look for function processCustomFields there you can add a check if there is value then process the custom fields.

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Hi I am trying to upgrade to version 7.5 from 7.4.1 I am getting the following error Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84 Please advise as to a possible solution. My other sites have updated with no problem Thanks Joomla version 3.8.3

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Hello, You did not tell us which extension you want to do the order export. Guessing it is for VirtueMart, you can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-orders#export]VirtueMart order export [/url] document to export order with order items and customer information.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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Is it possible to UPDATE content with an import file? 1. if I provided an import file with 3 fields and one of the fields included the unique username, which was also a field in the article (unique), could I use it to update other fields in the table? For example: Import File: First Name Last Name Phone Number User Name In the ARTICLEs I have fields: First Name, Last Name, Phone Number, user Name Could I UPDATE these records on the import? 2. If my import file included: User Group User Name Could I 'import' into the user table, but only UPDATE the data and adjust the 'group' that the person is assigned to? thanks, Laura

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Hello Mike, [quote]I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please.[/quote] If you are looking for importing a VirtueMart user, you can link a user to specific shopper group using shopper_group_name field.

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Hi Tharuna, No, the email ID for the new user isn't in the table at all. I've just double checked this now by looking through all the records, but previously I ran the query from the log directly on the table: SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' and for completeness: SELECT * FROM `jos3a_users` WHERE `email` = 'new.user@email.com' but that email address is definitely not in there. I also tried: select * from jos3a_users where name like '%@%' (because the users I'm adding all have their email address as the username), but the new one isn't there and the two existing ones are. (as before, I've amended the email address, but there's definitely no user record in that table. Should I be looking elsewhere?) Is there any harm in me re-importing that patch file, or is there some way I can check that it loaded correctly?

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Hello, Roland, I'm using CSVI since several years and now I keep with CSVI Pro 6.5.7 in my new webshop on Joomla 3.5.1 and Virtuemart 3.0.16. I'm trying now to import users from my ancient web with Virtuemart 2.6.18, I exported with CSVI 5.15 the Users Info Export, all fields, and made a new template with CSVI Pro 6.5.7 to import them. The import process was successful, log said the number of records but I can not see the import users at Virtuemart, they don't appear. I have the information but I can see it, what can I do? Thank you for your help in advance. María.

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Hello, That is really strange. Your screenshot shows that you have set database type as MySQLi but RO CSVI will throw this error only when it is not set to MySQLi. It may sound silly but can you open your configuration.php file in Joomla root folder and check what is set for variable $dbtype?

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Hello, Did you use custom_ordering field in your import file to insert the order for your custom fields? You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and in [b]Ordering custom fields[/b] section for details.

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Hi, I've create a new shopper group "administrator" and I've assigned it to the user Super Admin. The export include even this user. What do you mean with "regular shopper group" ?

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Hello, [quote]i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided [/quote] Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then run the import. Let me know if the error is fixed with the patch file. [quote]i found these post, but the patchfile dont work. https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/quote] The patch in the post was for frontend import and so did not work for cron import.

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Hi, this is a very urgent issue as we have a load of users with passwords using the wrong encryption. If I create a csv containing just email and password, it will not import in debug it shows: 2014-04-25 12:30:35 1 [QUERY] SELECT id FROM `o4on9_users` WHERE `email`='jbennett@kieranryan.ie' 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Process line 2 2014-04-25 12:30:35 2 [DEBUG] Use field value 2014-04-25 12:30:35 2 [DEBUG] Finding user ID and in log it shows 2 Incorrect Failure No Joomla user group name found how do I fix this I have to reset 400 passwords thanks Tony

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Hello Tony, Two things i noticed from your debug log. You are trying to export users with enabled status filter set to Yes on options tab in your export template but CSVI is exporting users who are with blocked status. That is an issue and is fixed with the attached patch file. Once you load the patch file, enabled filter should work as it should. Kindly note that the patch file has been created based on latest CSVI version 7.8.0. I see that you are running CSVI 7.6.2 version, either update to latest version or remove enabled filter in your export template so the filter is not applied on export. The other thing i noticed is that the users in your VirtueMart are not assigned to any shopper group. In your export template on Options tab set Shopper group name filter to No assigned shopper groups, save the template and run the export. Check if you can see the users after that? [attachment]patch_vm_user_2018_09_17.zip[/attachment]

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I am not sure how to describe My question clear... sorry I try my best. I have a table named "paper" with field "user_id", which refers to Joomla core table "users". In the meantime, I have another table named "reviewer" with field "reviewer_id". My purpose is to output field "name" in table "users". I have joined users->id with reviewer->reviewer_id, and it works. But when I added another join rule, out file is blank. * Version of the extension you are using: * CSVI version (Latest is not a version number): CSVI Pro 7.9.0 * A copy of the template you are using. http://paper.eyesome.tw/tmp/com_csvi/csvi_templates_paper.eyesome.tw_20181212.xml * Collected debug information

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Hi Tharuna, The 20 users imported is surely because it was the nth attempt after CSVI had imported nearly 1000 of 1700 users. I've now set the limit to 100 and it worked flawlessly :) Thank you very much, I didn't know about this option.. I now have to resolve the htaccess issue, but tht's not your problem ;) Thanks again and have a very nice day! Chris

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Hello, Can you post the screenshot on the issue you see with users import? The debug log looks good to me.

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Hello, I recently bought CSVI and I tried to import joomla users with it. It works perfectly. But, I can't set a CRON tasks to make the import automatic. I tried to run the command on OVH plesk : usr/bin/php /var/www/vhosts/lavisnature.fr/groupeperret.fr/administrator/components/com_csvi/helper/cron.php --key="3UJkGP8HbF" --template_id="1" Any idea ? Thanks

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Hello, In your Joomla administrator, Go to Users >> Groups, what do you see in there? Can you post the screenshot of it?

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Hi, I think I need some help to start. I've just bought the last version (5.13) of CSVI pro to import users from a CSV File. I cant do anything. I don't have any user import menu . At first I thought I need to use the process menu but it needs templates I don't have. I try to find any help in the documentation but there is none for joomla 3.0 and none to halp me with my import problem. In fact I need just some help to figure how this program works. Thanks for your help. Emmanuel

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Added the block field to mt csv and imported again. No errors on import but still got this error. Save failed with the following error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Bob Broadwell' , `email` = 'bbroadwell@essendant.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = My users are not activated. Normally I would just add a user and the jnew would get automatically added. Wicko

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In addition, we user Mollie.

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Hello, [quote]My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2)[/quote] Since you are saying you need to export VirtueMart products and prices and users you need to install plg_csviaddon_virtuemart_csvi_7.2.0 addon. [quote]First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty[/quote] To export VirtueMart users you should be using [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#export]VirtueMart users info[/url] export template and not Joomla users export template. For this you need CSVI VirtueMart addon installed as suggested. [quote]I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article'[/quote] That is because you are not on Joomla 3.7 version. Once you update to Joomla 3.7 version, error will be gone. [quote]Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time[/quote] Yes, please update your Joomla to latest version and follow the suggestions given.

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hello, Once you create your VirtueMart order export template, in CSVI template fields page select yourVirtueMart order export template and add needed export fields for customer information and order items. If you don't see the fields, try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Updating your available fields[/url].

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Hello Yoji, You can import multiple usergroup names for a user by combining them with the |-character. So you get a value like group1|group2|group3 for the usergroup_name field. That is using the Joomla user import.

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Hello, [quote]I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? [/quote] You can create another import template with operation [b]Media product[/b] for VirtueMart for linking images with product and generate thumbnails. The required fields for this import are product_sku and file_url field. You can just add these fields and set other fields to Skip in template fields page so RO CSVI will not process them. Make sure that you set Use file for Configuration to No in your import template settings and on File tab. This way RO CSVI will use the template fields for import and not column headers from import file. Let me know if you need any more clarification.

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Hello, Have a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-shipping-rates]VirtueMart shipping rates[/url] import document. It explains on how to set up an import template, template fields and to run the import. Fields tab will explain you the fields available for the import. Let me know if you need any more clarification.

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Hello Emanuele Coluccini, Yes using file_url field you can upload your images using external URL. Please post your import debug log to check what is going on with your import. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, You have set export template to filter by vendor and shopper group name to All assigned shopper groups. May be all your users are not assigned with a shopper group and also have no vendor set to them. I removed the vendor filter and set the Shopper group filter to export both users who have a shoppergroup assigned and have no shoppergroup assigned. Your export gets 413 records, can you check now?

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Hello, Thank you for sending the requested files. It helped us to find a bug and fix it. You can do these steps to see if the error is gone. 1. Update your CSVI to 7.13.0 version 2. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 3. Run the import.

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Hello, [quote]1. can we import from a postgres database or only a mysql database?[/quote]Only MySQL is supported by RO CSVI. [quote]2. can the data exist outside of our joomla database (or must it be brought into joomla first?)[/quote]The data does not have to exist in Joomla it can be any database table in any database.

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Hello Romana, Glad to know that your issue is solved. As of virtuemart_shoppergroup_id, we don't want users to play with any of _id fields as they are the primary key fields of database tables. These id fields are handled internally in CSVI code, for example virtuemart_shoppergroup_id is retrieved by using shopper_group_name provided by user. [quote]As a side note: While editing the fist entry of this thread to mark it solved, I got an error 503 while submitting. The error page shows the version of Apache, SSL and some other modules. I think, showing versions is not really wanted/secure…[/quote] Thank you so much. We will look into it.

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Hello Udi, We will give you a refund as we don't build custom code for free. [quote]I'll be able to set up the protocol to my local provider.[/quote] As you probably found out we do have a [url=https://rolandd.com/products/ro-payments/features/payment-providers-support]list of providers we support[/url] we support.

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Hello Tharuna, made some more tests and all works fine! Thank you! By the way I found another issue. Orders of guest shoppers are stored in the _virtuemart_orders table with user-id=0. When trying to import the order state of a finalized order it comes a note "Cannot process user, no user ID found" - because the id is 0. 76 0 F F How can I solve this? Kind regards, Teresa

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Hello, The display name is what is stored in Joomla user table and not from VirtueMart user table. In your import file i see that you have two different names for [b]name[/b] field. Joomla stores only one record for a user and so the last used name has been stored which is Pedro HH . You need to make name field same for both shipping and billing address records and run the import.

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Roland, Trying to find out how it works. putting only --help behind the cron.php gives me the help overview but when I try to setup the job the job: [code type="markup"]/usr/local/bin/php /home/user/domains/site.nl/public_html/administrator/components/com_csvi/helper/cron.php --key=secretkey --addon=VirtueMart --operation=Product --template_id=1 --file=/home/user/domains/isite.nl/public_html/b2b/file.csv[/code] I get the following result in my email: [code type="markup"]/bin/sh: ^: command not found No template has been specified [/code] Where did I do something wrong?

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Hello, the user exist. Please, see attached. Regards,

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Hello, The error you are seeing is because the linenumber was not tracked correctly, so it tried to read a line after the last row of data. After you install version 7.13 and then apply this patch, the issue should be resolved. Here is explained [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url].

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Hello Roland, this is very strage. I'm using "Order Advanced". Now, thinking to the past, I remembered I had a similar problem and Tharuna resolved it, I just found the forum post: https://rolandd.com/support/ro-csvi/custom-customer-field-in-shipping If I will use this patch, it will be working or it's a patch for an old version of csvi? Thanks. Davide

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Hello, CSVI cannot create a new menu item for a translation language automatically. You can run a [url=https://rolandd.com/documentation/ro-csvi/joomla-menus/joomla-menus-import]Joomla menu import[/url] and have your menu items created even for translation language. Use [b]language[/b] field in your import file to set a specific language for menu item.

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Hello Tony, No, email will not be sent on user import.

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Hi tharuna you are very kind. The problem were the two fileds "address_type" and "address_type_name". I've put this fields in the csv both in case of new user than in case of existing user and now it works well. See you soon for another problem.

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Hi tharuna, I have seen that virtuemart knows the user as "user group default" even if the field shopper_group_name is blank. Another solution may be to use, for the filter, the field usergroup_name and not the field shopper_group_name. Try to find the best solution. Bye and thanks.

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Hey Rick, So I setup a test server to see if I can reproduce what you are seeing but no such "luck". This I get for an import [quote]Processing started... Template Joomla Users Import has finished[/quote] and this for an export [quote]Processing started... Template Joomla Users[/quote] Perhaps you can contact your hosting provider to see what the line [quote]/bin/sh: ^: command not found[/quote] means. It might be that something in the cron job is not supported.

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Hello, This is for pre-sales only and not support questions. If you have a support question please post it in the RO CSVI category. You are required to have an active subscription to receive support otherwise we won't be able to help you. What can I tell you now is that you can check the database query to see if it matches what you expect.

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Hello, [quote]But only can see example data to choice, how can we choose the content of our joomla to export? [/quote] I could not understand on what you mean by "example data to choice". To export your content you should use [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-export]Joomla content export[/url] as explained in the document.

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see attachment user info the attachment before was the order info.

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RE: error in the log .[i]..Found field but this field is not supported. Ignoring this field.[/i] ok this is resolved I appear to have had a mysql user issue related to my backup / cpanel phpmyadmin - my user was not effectively deleting the table csvi_availablefields. Once I changed to another phpmyadmin user the table was deleted. I reinstalled 6.42 and virtuemart addon - upadedfields and reset and its working again. thx PHP version 5.5.30 Joomla! version 3.4.5 CSVI PRO 6.4.2 VirtueMart 3.0.12

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Hello Anthony, [quote]Very frustrating not finding answers.[/quote]Feel free to ask question. [quote]I had previously figured out how to import users. Only took me all day![/quote]There is a tutorial for that [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url]. I will send you the handbook but keep in mind it was written 4 years ago ;) A majority of the logic still applies, so it might help. As for the order import I am writing a new article since it changed a little in CSVI 6 and it should make the process easier. Your CSV file has 53 fields, that is a bit much. Check page 118 and further for the order import. Will send it right after this message. Let me know how it goes.

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Hello Udi, RO Payments is build in a way that it can be extended. As you can see in the package you downloaded each gateway has their own files. If you model your gateway accordingly, it should be able to function. All these gateways usually work in the same way. I can give you questions to your answers if you buy the product. That is not a problem.

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How to setup user permissions correctly to let some user handle CSVI pro import and exports? I was creating a user with limited permissions to most of the other parts to Joomla to make it easier to navigate for those accessing mostly only Virtuemart and this CSVI Pro. I have set up allowed for all fields for both, but when I access with that user CSVI Pro, and select template and then press Open, nothing happens. It does not give error or anything, it just loads the page again (like loading the template, but shows nothing new in page). I guess I need to set up allowed poermissions for some other parts of Joomla, but can you tell which parts?

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Hello, To get values of a column from a table by joining two columns in same table to one column of another is only possible using table alias. Currently CSVI custom table export does not support table aliases. if you know how to use PhpMyAdmin, you can run the below query in PhpMyAdmin and export the values to csv from there. I have assumed the table name having author_id and reviewer_id as #__reviewers, you need to use the name as per your database. In the meantime we will see what we can do with table alias with CSVI custom table export. [code type="markup"] SELECT users.name AS name1, users1.name AS name2 FROM #__reviewers reviewers LEFT JOIN #__users users ON users.id = reviewers.author_id LEFT JOIN #__users users1 ON users1.id = reviewers.reviewer_id[/code]

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HI Roland is it possible to set up a custom export profile to combine fields from two tables - eg Joomla Users and Hikashop Address to create a CSV of Customers?

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Hello, [quote]1. Where i can download skip rule plugin? I can`t find it.[/quote] If you are using CSVI version 7.0 or above, you don't need to download Skip rule plugin as it is part of CSVI package. You can find the installed plugin from Extensions >> Manage and search for CSVI in the filter search box and also select the type as plugin in the filters. [quote]2. I`m doing CSVI Pro Custom Tables Export cause i want to export data from joomla user and data from Community Builder (comprofiler and users tables). And i did it :) [/quote] For this case of export Skip rule plugin is the option.

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Hallo Dennis, Dank voor de goede wensen. [quote]Echter is er ook de wens om per betaalmethode een andere fee in rekening te brengen.[/quote]Dit is niet mogelijk met RO Payments. Het is een beetje een aparte situatie. Op zich doet RO Payments alleen maar de betaling doorsturen. Nou zijn er componenten waarbij je voor elke betaalmethode een aparte optie kan aanmaken, iedere optie heeft dan z'n eigen instellingen. Bij Eventbooking is er maar 1 plugin mogelijk. Wat je dan zou krijgen is per betaalmethode per provider een plugin. Dat wordt al heel snel een hele stapel plugins. Als ik kijk naar de plugins die geleverd worden bij Eventbooking zie ik overigens niet dat je daar per betaalmethode een bedrag eraan kan hangen. Voor RO Payments gaat dit ook niet komen want dan moet er voor elke betaalprovider, voor elke betaalmethode een veld komen om een bedrag in te voeren, dat is niet te doen. De enige redelijke oplossing is als er in Eventbooking op dezelfde manier wordt omgegaan met betaalmethodes zoals in HikaShop en VirtueMart. Dan is het voor de plugin zelf altijd maar 1 veld. Dat is prima te ondersteunen. Overigens is het nog steeds beter om gewoon geen extra bedrag per betaalmethode te rekenen maar dit in je prijs te verwerken. Let wel, wettelijk mag je niet meer vragen dan de daadwerkelijke kosten van een transactie.

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Prices are back. :) The based on user-login doesn't work yet though.

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Thank you, I think only with column headers and values aligned left or center would be fine for most users but if you add a CSS file, even better. Regards

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Hello, [quote]What I am referring to is a management policy of each extension can increase the CSVI value on a global level for any e-commerce project! I only say that if I were you I'd take advantage of any indication received from your customers and forum users to expand mutual knowledge, of course, only those extensions that can increase the added value of CSVI! And expand to include and not exclude and limit![/quote] Yes, we would like to listen to our customers feedback and expand CSVI support accordingly but only if the number of users asking for the same feature are more. Unfortunately you are the only user asking for spiral download plugin support at this point. If we get more request on this plugin we will add it to our development todo list. [quote]Of course this is just my thought, based on my knowledge of marketing and tecnolgie online 25 years in business! I hope to have given due respect and consideration I have repeatedly confirmed to you and CSVI.[/quote] Thank you so much for sharing your thoughts.

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I have tried to import a list of over 100 users into my site. I have used a file with the following columns name,username,email,usergroup_name,password,activation, when I import I see all the users have been added fine but they are not active. When I try to activate I get the following error message. You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=UPDATE IGNORE `#__jnews_subscribers` SET `name` = 'Devin McDonnell' , `email` = 'email@address.com' , `receive_html` = 1 , `confirmed` = 1 , `timezone` = '00:00:00' , `language_iso` = 'eng' , `blacklist` = 0 WHERE `id` = jnews is a newsletter system which I have already imported the names and emails to. I need to make these users activated. How can I activate them? Wicko

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Hello, We do not support custom changes for free. Wanted to ask if you tried frontend URL cron import? With frontend import you don't need any custom code.You can take a look at [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Run cron URL on frontend[/url] document to know to set it up. Let me know if it works.

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Yes I have removed all filters (See attachment) But no user exported

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Hi Roland Hope you are well In the middle of migrating a site from Joomla 2.5.28, VM 2.0.22c, csvi 5.17 to Joomla 3.4.1, VM 3.0.9, csvi 5.21.1 Have brought across all Joomla users using csvi user export and import which was great, but having difficulties bringing over order history and orders. The order export and order import templates have been successfully created on csvi, and on order import i get a success result (debug log attached), but when i check the virtuemart orders screen it is empty as is the virtuemart_orders database table. Could you lend any advice why this import is showing as successful but not updating database table? Kind regards Tim

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Hello, Not sure if you used the search but this question has been asked many times ;) We even wrote a dedicated article for this, [url=https://rolandd.com/documentation/ro-csvi/deal-with-different-collations-in-mysql] Deal with different collations in MySQL[/url]. The problem is not your import file but your database. Check the article and see if that helps, we explained step by step how to fix the problem.

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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Hello, [quote]I have two user groups (registered and gold) where registered users will see a price, those gold another different. Now I was able to set the prices from these two vm, but the CSV which field should I use?[/quote] Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import product prices[/url] document which explains the fields needed for importing prices. [quote]With "shopper_group_name_price" only appears the registered group and the gold not, well I should have two fields of different prices? (Product_price)?[/quote] You need to have two different rows with different shopper_group_name and product_price. This is explained in the example section of the above linked document.

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Nothing about this. I have noticed that only 1 or 0 records also with joomla content, users. I have disabled almost of my extesion but nothing change. It's very very strange!

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I tried to add template fields, but there is no usergroup_name in the field list. I tried to add the field by New button and Quick Add button, both. I tried to create template of user group instead of user, but there is no usergroup_name and I couldn't add the field. Have I failed to install DSVI?

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Hello Leo, I do not need any user details, structure of your #__hikashop user table should be good enough to know on the custom fields you have and with that I can run an import for update to the table and see what happens. Is it possible to send me only the structure of the table?

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Goodmorning, Just bought your export extention and run into two things. I make 2 templates 1 for Virtuemart users and 1 for Virtuemart products. 1) Virtuemart users: in admin i have 1298 customers but in export only 177. I can not see what i am doing wrong (see attachments) 2) Products: i have a multilanguage site, but i dont see the title, descriptions for the different languages... Thanks Regards Alex [attachment]aantal_klanten.jpg[/attachment] [attachment]aantal_klanten_gexp.jpg[/attachment] [attachment]settings1.jpg[/attachment] [attachment]settings2.jpg[/attachment]

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Hello, [quote]Is there a way to know that an order is the first order of that customer?[/quote] No, there is no direct way to do this but you can set a filter in your template settings for Order customer name and export order only for one user, that way you can track the first order of the user.

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Hello, When exporting categories too 1 When exporting users - 2... Another oddity: "Destination - Download" but the download does not happen, the file is saved the folder Temp other options work correctly

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Yes, Roland, I use the user (not orded) filed address_type set to "Billing Address".

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Hello, I have the following problem. I was exporting the Joomla menu succefully, I added some information to the same csv file and tried to import. Here is the following message: Status error: 200 Status message: OK {"error":true,"process":false,"url":"administrator\/index.php?option=com_csvi&view=imports","message":"Table '#__extensions' was not locked with LOCK TABLES"} Fatal error: Uncaught JDatabaseExceptionExecuting: Table '#__users' was not locked with LOCK TABLES in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php:650 Stack trace: #0 C:\xampp\htdocs\railkar\libraries\joomla\database\driver.php(1455): JDatabaseDriverMysqli->execute() #1 C:\xampp\htdocs\railkar\libraries\src\Table\User.php(86): JDatabaseDriver->loadAssoc() #2 C:\xampp\htdocs\railkar\libraries\src\User\User.php(883): Joomla\CMS\Table\User->load('610') #3 C:\xampp\htdocs\railkar\libraries\src\User\User.php(943): Joomla\CMS\User\User->load('610') #4 [internal function]: Joomla\CMS\User\User->__wakeup() #5 C:\xampp\htdocs\railkar\libraries\vendor\joomla\registry\src\Registry.php(85): unserialize('O:8:"stdClass":...') #6 C:\xampp\htdocs\railkar\libraries\src\Session\Session.php(386): Joomla\Registry\Registry->__clone() #7 C:\xampp\htdocs\railkar\libraries\joomla\session\handler\native.php(189): Joomla\CMS\Session\Session->getData() #8 [internal function]: JSessionHandlerNative->save() #9 {main} thrown in C:\xampp\htdocs\railkar\libraries\joomla\database\driver\mysqli.php on line 650 Warning: Unknown: Failed to write session data using user defined save handler. (session.save_path: C:\xampp\tmp) in Unknown on line 0 I'm probably doing something wrong because I'm a beginner, but I can not find it yet!! Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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Thank you, it seems to work, but now I can't access the tutorial to manage joomla users. The link you sent me is not working anymore. Is there a new link ? Thank you, Emmanuel

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Hello Rachel, In the profile you created, you can set the option [b]Extra payment choice[/b] to No. Users will then be shown the selector directly at Mollie. Let me know if that helps.

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Thank you for the quick support. I've another query. Does the extension generates passwords automatically ? It looks like I'll have to add password in the CSV. Also, I can see that Joomla doesn't send registration email after user creation. I want to send registration email to user. FYI, I've enabled send email configuration.

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Hello Rachel, One thing you can check is if you go to RSForms!Pro and then Configuration. You will see an RO Payments tab. On that tab is a section called [b]Configurable fields[/b], there is one field called Email. Enter here the name of the field in your form that contains the email of the customer. This is needed because Mollie needs an email address for registering the customer. Let me know if that helps.

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Hello Davide, Now I understand what you try to do but what you want is part of a string that is most likely already converted earlier. I do not see any possibility to do that with the current rules in RO CSVI. These are not separate values but they are part of a long textual string. The only solution I see is to do some kind of custom coding to get these values in 2 separate columns.

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Hello, [quote]menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under.[/quote] You have the menuordering field in your template fields but it is missing in your import file. Your debug log shows only the below fields are imported [code type="markup"]Use field value for field type [DEBUG] Use field value for field path [DEBUG] Use field value for field menutype [DEBUG] Use field value for field title [DEBUG] Use field value for field alias [DEBUG] Use field value for field component [DEBUG] Use field value for field link [DEBUG] Use default value for field menu-meta_description [DEBUG] Use default value for field menu-meta_keywords[/code] [quote]I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile.[/quote] May i know issue you are having with Users? The debug log shows the user has been processed in VirtueMart too. [quote]One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.[/quote] Please email all your details to Roland at contact@csvimproved.com and he will get in touch with you on these imports.

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OK, I figured out how to import users. A couple of questions: I can IMPORT the Joomla usergroup_name, but when I EXPORT the same field, it gives me an error: " Error: 1054 Unknown column 'usergroup_name' in 'field list' SQL=SELECT `usergroup_name`" FROM `k2t_usergroups` LEFT JOIN `k2t_user_usergroup_map` ON `k2t_user_usergroup_map`.`group_id` = `k2t_usergroups`.`id` WHERE `user_id` = 206 Why can I import this field but not export it? Second question: My user list has 2-letter State abbreviations, I can export the State field this way (as state_2_code) but it seems I need to use the full state names to import the State data, is there any way around this? Seems crazy to me to have to build a state code translation table to massage my data before importing it.

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I reproduced the above error in order to get you a log. It is hereby attached. Nothing in the Firefox web console though Part of the users are imported, but not all. [attachment]com_csvi.log.8.zip[/attachment].

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My bad, I had setting to export "shopper fields" and not "user info". Works great thanks!

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Mi issue is that i dont know, how to prepare my Dutch file to import and include this field, https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop In the actual documentation is only for "product_sku";"product_name";"product_s_desc";"category_path";"manufacturer_name" But in the database I can see the custom fields on the products_de_de table. You know how do I have to prepare my import file to include this custom field? Thanks

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Hello Matteo, The problem is that you are not using all the required fields for running a User info import. You need to add the address_type and address_type_name fields to your CSV file. The address_type is usually BT unless the user has multiple addresses and the address_type_name has a default value of -default-. Do check this to be sure by running an export first.

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Allright, I understand. It's because the categories don't have the same ID as in the live shop. I will fix it manually. So last thing is the import of the users. I will get back on this tomorrow. Thx!

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Hello, This code is included in the 6.2.0 release, so you can use a user/pass in the URL.

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Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello kim, [quote]The Product Info Import template, which I've made, uses the CSVIpro fields. Does not load the Guest Shopper Group price. Everything else does. This template was working fine, now it doesn't[/quote] Can you also attach the debug log of this import to check? [quote]The Shoppers Info import template, which I've also made, uses the CSVIpro fields (also see Shopper Import Test.csv attatched). This is the first time I've used it. Does not load passwords, phone numbers or any address info. Also will not load any info for a Wholesaler (only loads Default Shopper Group) This list has roughy 2500 entries but will only load about 250. (not the first 250 either).[/quote] Are you sure that CSVI imports only Default shopper group and not Wholesaler? Because there is an error in the debug log which says "Shopper group name Default Shopper Group not found" and shows user has been imported but not linked to any shopper group. With Wholesale shopper group, user has been imported and linked to shopper group too.

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Hello, [quote]Parse error: syntax error, unexpected '[' in /usr/www/users/corporat/ri/administrator/components/com_csvi/helper/database.php on line 84[/quote] Can you open the file /administrator/components/com_csvi/helper/database.php at the location and tell us what you see on line number 84? Can you paste it here? [quote]Please advise as to a possible solution. My other sites have updated with no problem[/quote] What different was done in this site update to get to this error?

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Hi, I've tried to install RO Payments with Mollie Recurring payments and RSform. When I've selected my bank and hit the pay button I get the following error: [quote]Foutmelding: 0 - Argument 1 passed to Jdideal\Recurring\Mollie::createCustomer() must be of the type string, null given, called in ***/libraries/Jdideal/Psp/Mollie.php on line 421[/quote] (the stars represent the path) Did I do something wrong? With kind regards, Rachel Walraven

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Hello, [quote]I copied/pasted the URL to a new browser tab, and gradually increased the last numeric parameter and refreshed. In that manner, I was able to update the virtuemart fields![/quote] Atleast you found a way to update your available fields. You can also try the cron for maintenance task and see if that works. [quote]Perhaps you could consider the following: 1) Add a small timeout interval between each AJAX call, to potentially avoid any server protection kicking in (if that was the problem) 2) Add a per-component Fields update function, so I could just choose to update com_virtuemart [/quote] You are the first user with an issue with available fields. If we see more users coming with same issue we will consider to implement your suggestions.

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Hello, Correct the email field is in the users table, that should be the only table. The query linsk the vm user_infos table to the users table to get some extra information for those people who need that. Indeed, no one else has the issue nor I can reproduce it. Since you were able to fix it, all is good. The last thing I want to share with you is, in case you didn't, you can make the customization [url=https://www.csvimproved.com/support/questions-and-answers/858-override-import-export-routines]in an override[/url]. This way on an update, it won't get lost.

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If the field have data, not update. In this case, "asesor" and "asesor_interno". Please, hide the user data. Regards, Leo.

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Hello, [quote]I can't send you a debug information because the csv file that I import is empty [/quote]No use importing an empty file, however you do an export on the 1.5 site, so you will have a debug log of your export. That we need to check since your export file is empty. [quote]I'm afraid to confused the "Joomla User" with the "Virtuemart user." I think both are linked in someway[/quote]They are one and the same. The basic info is in Joomla, the rest is in VirtueMart. They are linked by Joomla ID but you are supposed to use the email address as this must be unique for each user.

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Hi I have asked the question of the host but, after checking other jobs, I see that v5 outputs our sitemap correctly on our live site. That's WITH a key and also user & password. I tried the new one with the addition of --user --passwd but it still threw out the key. Can I use the v5 cron.php in the v7 setup? Best Eddie

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ok great... yes i user the delivery_date to import tracking code for my records... ok this thread is solved

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Hello, I looked into this and dont understand the way how a new user is assigned to a empty shopper group. Virtuemart assigns default group automatically when a user is created. If you go to Virtuemart Shopper group page, there is a default group which says "New shoppers will be assigned to this group" and it does as it says. This is something you need to check in your site.

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Hello Teresa, That is a special case I actually didn't think about. I will have to take a look what needs to be done for these users, they are going to need some special treatment. Are you running 7.2.0 now?

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Hello, Joomla doesn't store any addresses, phones or cities. Have you coupled Joomla with any other extension like VirtueMart or Hikashop? Basic user data can be imported with the Joomla User import. If you don't see this option you can follow the steps in the [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Missing fields in CSVI[/url].

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Hi, i have punchased CSVI Pro today. I would like yo import joomla users with their addresses, phones and Cities. I dont find this options in the combo box so can you help me? Thank you!

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Hello, menueordering field was still available in the import file, I have added the file and log, also from the user import (I wanted to have all VM user fields!). User import doesn't generate a logfile... please see: https://gyazo.com/8e5cea031495e65b10415b8873a4fd01 I have also discovered an issue in the VM category import... The maincategories don't have any products in it and were getting "switched"... Live shop: "Protein/Eiweiß" https://gyazo.com/77529f6e3ca5662be00c24cd12254b9f# new one "Protein" & Eiweiß" as an own category https://gyazo.com/9a464e56ddf16049c6b847d7a11caeae https://gyazo.com/aff402dd9ee5b36606260f7b7c86f3ec This happend also by "Triblus/Maca" and others... Is the error caused by the "/"character? I could rename the categories in the live shop if needed.

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]Im having a lots of problems to relate the Translation language to an Independent menu, with an association to the primary language.[/quote] Are you doing a Joomla menu import? Which fields are you trying to import? Can you post us your import file and debug log to check? Check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the import debug log.

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Good idea but there is still a little problem. If i put in template only "No assigned shoppergroups" or only "ClientiDefault" it works well. If I put both "No assigned shoppergroups" and "ClientiDefault" I find only users with "No assigned shoppergroups".

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HI, By changing the Enable logging to Yes I think it worked. Not sure if all the users were exported. I downloaded the debug log and I did zip it to see if you can check it for me Many thanks

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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Hello Alex, Yes you can use catid instead of category_path. We don't encourage users using id fields in imports and so it is not mentioned in the document but you can still use catid field for your content import.

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Thank you for your answer, When i try this, we have this preview: [attachment]problem.PNG[/attachment] And, after the import, we have this: [attachment]problem2.PNG[/attachment] But, we haven´t got the users: [attachment]problem3.PNG[/attachment]

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If could help, I noticed that CSVI not take right user and group in tmp forlder when write the temp file.

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Hello, [quote]You take money for the extension and cannot make it work out of the box without a headache((( [/quote] Extensions will not work "Out of box" when your set up is wrong. [quote]Not found on site «Looking for a useful answer?» [/quote] Provide us with all the details as explained in [url=https://rolandd.com/support/ro-csvi/requesting-support-2]Looking for a useful answer?[/url] link. We can then tell you why your import does not work.

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Hi Tharuna, Unfortunately it did not work because it was complaining about a duplicate entry (Duplicate entry 'x.xxxxx@xxxxxxx.com' for key 'user_email'). This user already exists as HikaShop user and is only missing an address. I use these fields in the import now : address_city address_company address_country address_default address_fax address_firstname address_lastname address_post_code address_published address_street address_street2 address_telephone address_telephone2 address_title block country_2_code country_3_code country_name email address_id address_user_id password_crypt

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thanks - that had me scratching my head for a while. Now the field mapper is locked after updating CSVi. Is there a way to unlock this? I deleted all the super users, but it`s still under the same situation. thanks again

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Hello Laura, To answer your questions: [list=1] [*]The problem of storing the password as a hash is that you need to have the key for this has also stored on the server. If someone has access to your system, it makes it also useless as both the hash and the key are available. It is stored in the database by RO CSVI, Joomla itself stores it in a text file on the server. For me, there is not much difference between the two. I am open for better ideas. [*]Do you get an error when you test these details? In my test, I received the message that the connection was successful. I see the hostname is an external hostname, is the server where RO CSVI is installed on allowed to access that database host? Often external databases are not just open and you need specific priviliges and/or IP allowance for allowing to connect. If you want me to try to connect, I would require a password or temporary account. [*]Your view name looks good to me, it follows the pattern I used as well for testing [/list] The error you posted is unrelated to connecting to the database.

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Hello, I am trying to set up CSV to export users in Joomla. It is asking to enter domain name, is that the domain name of the website? It is there a video tutorial that shows how to set up CSV from scratch? Thanks

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Hi all, I'm working with comprofiler (including CBSubs) and need to import a bulk update to existing users. Does anyone having experience with that? I've already created a templatetype for it, but have no clue if it would work either. Kind regards, Stefan

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Hi Rolandd, Your custom code to allow user and pass in url in 6.12 version can be used in 6.20 versión? Thanks!

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Hello, Can you please start a new thread for the user import issue? Thanks. This is becoming a dump all thread :pinch:

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Hello, I upgraded to CSVI PRO 7.0.2 to try to solve a non working FTP users import and since then my FTP orders export crashes with following error message : [attachment]export_error.jpg[/attachment] can I revert to version 6.6.2 and how ?

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Hello, I can't export my virtuemart order and vm users I have this message in my generated csv : No data has been found for the selections made I use CSVI 7.6.2 and vm 3.2.14 Can you help me? Thanks

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Hi, I'm currently having some issues with exporting from the Virtuemart Users Info area. No matter what template fields I use or settings that I change it exports a blank csv. Please find the details below: Version of the extension you are using: VirtueMart 3.2.14 CSVI version (Latest is not a version number): CSVI Pro 7.6.2 A copy of the template you are using: Please find attached [attachment]csvi_templates_20180711.xml[/attachment] Collected debug information: Please find attached [attachment]com_csvi.log.25.zip[/attachment] I have been able to successfully complete a Joomla users export but not sure why this one isn't working. Thanks for your help

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Hello, Since you said that it is a language string you need to user JText to get the translated value like JText::_('COM_VIRTUEMART_APA_P_NETTO').

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Hello Kim, [quote]Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported.[/quote] I tried importing your file on my local server and could see all users imported. Can you send me a private message of your site administrator login details? I will take a look at your site. [quote]I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site.[/quote] Did you try batch import as explained in [url=https://csvimproved.com/support/questions-and-answers/903-manage-timeouts]Manage timeout[/url] document? I sent link to this document in my previous post. Didn't that work for you?

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Hello, [quote]But while automatic wget cron option, the import does not work. The email output after the import sends the whole html code of the trigered frontend site. The log shows the start time of the import, but nothing more...[/quote] Few things to check 1. Is the access level on the menu item used for cron set to Public? 2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that?

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Hello, That field is not available because it is not stored by VirtueMart. You can export the username or the virtuemart_user_id (this is the Joomla user ID).

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Here is my sample file again. I've realised that it doesn't contain any user IDs which is not good! [attachment]test.csv[/attachment]

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Hello, You can send a private message by clicking on the balloon below the user profile on the left, just below the karma points.

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Thanks Roland As a side note, I think it will be better if the projects for CSVI5 and CSVI6 are separate in transifex. Im translating version 6 which I believe is the inmediate future and the most interesting for us and users considering the end of life of j 2.5 series. Currently the percentaje completed is taking in to account version 5 files which may lead to confusion for some users thinking is not completed. I prefer translating extensions and rules for version 6 than 5. Anyway is not something urgent or super important but I just think would be better to separate projects so people can actually see that files are translated and exact progress. Regards

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During setup and testing of RO Payment (actually its predecessor JD-Ideal) i created all 6 possible emails to verify and follow the payment process. It's now time to switch some of these off. While trying to delete these emails I get the error message shown below. The email is not deleted. Have I done something wrong or did I hit a bug? Thanks, André [u]Error msg.:[/u] An error has occurred. 0 Call to undefined method JdidealgatewayModelJdidealgateway::delete()

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Hello, [quote]But your 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) are in the same cell. Can I split them into row2~row5 (C2, C3, C4, C5)?[/quote] I guess you mean columns and not rows. As of now only JSON string is supported for repeatable custom field in import by RO CSVI. You need to have the values as given in my example. As I said earlier we will be improving repeatable custom fields import in our future release.

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Hi, if you want I can create an account as super user for you, maybe it can make it easier. Best regards Francesco

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Hello, Your license is absolutely valid for RO Payments as well. There was an unforeseen issue with the downloads. Apologies for the inconvenience but the move to a new domain and a rename of the extension was more troublesome than expected. You should be able to update the extension now from Joomla, after entering your new download key. The plugins you will have to do manually I am afraid for now. All downloads are available from the site as well now. Let me know if it works out.

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Hi, And thanks to all. The component is installed, but we have a new problem, we try to export, but RO CSVI drop a message error: [i]You have not configured Joomla! to use the MySQLi database type, this is required to be able to run the export. To set the database type, go to Global configuration and on the Server tab select MySQLi as Database Type under Database Settings.[/i] The database is set in MySQLi, but the message remains appear and we unable to export nothing...

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Hello Terry_K, You can also check the database user from Joomla administrator >> Global configuration page >> Server tab and in Database Username field.

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Hello, So I tried to import the image and I get this error: [code type="markup"]SSL certificate problem: unable to get local issuer certificate[/code] Checking the website where the images come from, their SSL setup is broken as you can see here: https://www.sslshopper.com/ssl-checker.html#hostname=https://static.adveopartner.eu/ In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image. After using that I was able to import the image.

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Hello Tharuna, thanks for the reply. [quote]To Skip fields, you can use RO CSVI Skip template field which will skip the import of that custom field for all the products inspite of having a value or not.[/quote] You're right, that doesn't work for me. The override sounds good, however my skills... ;-) Please, can you help me with this? Even if it causes costs ... This check should only affect self-created fields. Another exception would be the related products and related categories. Kind regards, Teresa

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Hello Carmen, We need to find what is causing this 500 error for you. To do that take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal server error[/url] document and check the Known causes explained in the document. If your case does not fall in any of those conditions and if you still have the error, check your server error logs. You will find the exact error in there. Post the error so we can help you.

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hi there We upgraded from CSVI 5.2.1 to CSVI 6.4.3. We created a new template and everything is working except the jform command from the cronjob to have a certain range of date in the export file. We have changed the cronjob accordingly to your website. [u]Old cronjob (which worked for years):[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 [u]New cron job:[/u] /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="USER" passwd="PW" --key="winter" --template_id="1" jform:order:orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") >/dev/null 2>&1 The new cron job generate the file but with all orders from the whole database. It looks as the jform command is not working anymore with CSVI 6. Can you give us a hint?

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Hello Davide, You are the first user asking for support for this plugin. If we get more request we will consider to include this plugin in future.

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i'm having issues setting up a cron. i'm setting up in Centos Web Panel as the root user and using the following command: 0 * * * * /usr/local/bin/php /home/tbf/public_html/administrator/components/com_csvi/helper/cron.php username="Admin" passwd="Admin" template_id="6" my template is set to import csv from URL. does this make a difference? i can see the cron fire in the process monitor but then nothing imports

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Hi, Rolandd I don't find the log in this version. In the last post I sent you a image where it said "No debug log found" I dont know why the system not inform the log. Where can I find? I send the user and pass for you can enter and see [hide]http://rigiflex.com.ar/a7/administrator user: admin Pass: 2020solar##[/hide] Can you see what happen that the system not show the log? Thanks

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i m tryinf from csvi i have ine cell virtuemart_oder_id and a cell with the delivery date and i m trying to import to update all delivery dates to each order but when i import a get a failure message Cannot process user, no user ID found i use the order import temp... and on my import temp i have only virtuemart_order_id and delivery date i cand understand the error... im doind sth wrong?

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I have using add new user group with backend, and I hope that the imported usergroup can be added not replacing old data, any suggestion? eq. before: usergroup:A,B,C user:A group:A import data: user:A group:B After: user:A group:A and B I know usergroup cannot add new with virtuemart userinfo import, but I mean I hope if import user data is exist that the new data groupname can be insert it not to replace it.

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Hello, This is not possible at the moment but we can think of adding shopper group filter as virtuemart assigns users to shopper group. You dont assigned "Super Admin" to any regular shopper group so it is excluded in your export file. Will this solve your problem?

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Thanks Rolandd, you saved my life! It worked like a charm! I'm going to attach the final CSV final in roder to other users can view it as reference. Maybe you can change the topic to "generic child variant import sample CSV" Thanks Rolandd

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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Hello, menuordering field is available in import and activated but doesn't work. PLease see logfile and my further settings in the last post under. I didn't noticed that "VM Userinfo" stands for the import. I've imported the "JOOMLA users". Now I've tried to fix it with importing the userinfo for VM, but that doesn't work either. Please see logfile. One question, is it possible that you will do the imports... I really appreciate your support, but I guess it would be much easier and faster for you than for me and you illsave a lot of time... I'm really newbie in importing... I will spend a fee of course! The imports are: whole VM (users, categories, manufacturers and mf categories) and the Joomla menus.

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Hello, I assume you were not logged in as the webserver user, so you can't really compare uploading manually with downloading them as the webserver user. I don't know in what other way I can ask to show me how the image files are stored that are downloaded during import as you keep giving me unrelated info. Let me try the following question: Do you see any images on your server that were downloaded during import?

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Hello Teresa, Thank you for your suggestion. The reason why these options are there is because some users can't run cron jobs on their servers and want to trigger the import from the front-end via a URL. As per your suggestion I will update the help text.

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Hello Teresa, Attached is a patch file that allows to update orders for guest users using CSVI 7.2.0. Can you give it a try and let me know if it works for you as well? I have used the example XML you posted as an example to test with.

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Hi Roland, We tried to import the user info and we got the following error. I attached a printscreen. Kind Regards, Ernst van der Heijden

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Here are a few screen shots where I see the error. First here is the new user added in the joomla user field. ahess@essendant.com [img]http://awesomescreenshot.com/08b5ukpd5e[/img] You can see they are not active. If I open the user then try to resave then I see the error here. [img]http://awesomescreenshot.com/07f5ukpw7c[/img] Also if I try to press activated I get the same error. [img]http://awesomescreenshot.com/08b5ukqe0a[/img] I can see that now the activated icon is ticked but I have to do this 1 by 1 as if I try to select all with this state and then set activated in the top then I get this error and now are activated. I have also posted this error on the Joobi ticket area as they produce jNews. regards Wicko

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@gjeoip4tts# [quote]Though it would be nice to have the text and value in different columns on the export and not use "#" as a separator.[/quote] We have it on our todo list for a future release. So we are definitely aware of this as more users have requested different separators.

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Hi Roland I am moving servers and the cron jobs require a new setting and I cannot seem to get it to work, perhaps you can help I'm on CSVI Pro Version:5.21.2 Joomla 3.4.4 PHP version 5.3.29 The cron job is starting but I am getting: Processing started: 1st October 2015, 12:00 pm Template name: ADD Atlas International You are not authorised to view this resource. Processing finished: 1st October 2015, 12:00 pm Process ran for 1 seconds User has been logged out The cron job is /usr/bin/php /home/propertiesforsal/public_html/administrator/components/com_csvi/helpers/cron.php username="myusername" passwd="mypassword" template_id="77" I have checked the username and password are correct (i am not using the ones given above obviously) and the user has superuser access...any ideas please Thanks Mark

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Hello, I installed CSVI Pro to export the list of joomla users and all customers of a virtuemart store. However, when I launch the export I only have 3 clients saved in CSV when I have more than 200. How should I do it ? Regards

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Hello Mike, That was more my doing :) The option would only be available for Customers but I do agree it makes sense to always show this. So now it shows for registered users and you should be able to see it. Kind regards / Met vriendelijke groet, Roland Dalmulder

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Hello, Your debug log shows you have set few Group by fields based on user info fields. Can you remove them and try the export?

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Hi, I'm using CSVi 5.18. I have issued a template to import users. The CSV file contains usernames that begins with "zero" (example 0208836). How to force the import as text ? because CSVi imports the usernames as numbers deleting the initial "0"... Thanks in advance. Regards. Andrea

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Hello, [quote]I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1 I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export. I also chose Virtuemart as component to export from and user info for operation in Template details.[/quote] Make sure that you have no filters set on Options tab in your template settings. If there is no filters set then, Can you send the debug log of your export? To know how to get debug log, check the section "Where to get the debug information?" on top of this page. [quote]Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.[/quote] Billing address and Shipping address fields are not available for user info export but they will be for Orders export as these are related to orders and not to users.

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello Laura, Reading your question, this is not how the read from database works. When you enter the details of the external database and the table, RO CSVI will read the fields in the external database and make them available as fields you can add in your template. [quote]If I do 'external database', then I have to put in the userid, password in?[/quote]Correct, see the attached image. [quote]I would prefer to just have my 'sql statement'[/quote]We do not yet have the option to write your own SQL queries, it has only been spoken about for a future release. The way it works in RO CSVI is that you map the fields from the external database with the fields of the extension you want to import them into. If you write your own SQL query, that is a completely different approach. So after saving the database details, in the Template Fields, you can select the fields from the external database, see the second screenshot. You are also talking about 2 tables, a template can only support 1 table, so you would need 2 templates, for each table one template. Let us know if you have any further questions.

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Hello, The problem is your import file, this file must be UTF-8 encoded and as far as I can see your file is CP-1252 encoded. In Joomla everything is in UTF-8, specifically for dealing with such special characters. Have a look at your [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial to save your file as UTF-8 and try again once the file is saved as UTF-8. Results should be much better.

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Hello Enzo, You can post it in this topic as it is a private topic, so nothing will be shown publicly. Setting the max_execution_time generally has no effect as providers will not accept users changing this unless you have a VPS or dedicated server. We can see how it works out.

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Hello, Don't use numbers but use the actual name of the user group :) Multiple groups are |-symbol separated. P.s. still working on the order filters for the export, almost there.

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No( I'm almost ready to make user for you and let you see it( It seems to me, that there's something small i forgot to do, but i can't understand, what(

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Ok, I know now that 0 is not the same as 0 :whistle: Can you see if this works for you? I can see that it loads the user for me. Thanks.

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Hello, category is published by default in code and so it is published even when the template fields are not read. Product published is based on user import file and template fields.

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Hey Steve, [quote]We may have to find a way to code this ourselves.[/quote] Do know you can create overrides in CSVI, so you don't have to code everything yourself you can just add some code to the existing routine. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override import and export routines[/url] document for further information. I could see that you can alter the import routine to use your custom field as unique field and let the code run with that.

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Hey! I have been doing some dev work on a project and have not had time to revisit this. I have everything working to my basic needs, but wanted to recap. Can you address: PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? When my ERP system imports orders it pulls the incorrect state/province info. It will pull the hikashop reference to that. I can give you an example if needed, or if you can tell me what file to look in to make it point to the correct field/table that would be great!

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Hi Tharuna Yes, I have a Wholesalers user group in Joomla. In Joomla Users there are 2 groups, Wholesalers and Registered. In Virtuemart they correspond to Wholesale and Default Shoppers (COM_VIRTUEMART_SHOPPERGROUP_DEFAULT). I had to change Default Shopper Group to COM_VIRTUEMART_SHOPPERGROUP_DEFAULT in the csv file so the tag in Virtuemart would show. All the shoppers have imported just not all the info. The weird thing is that the template imports address info into some and not others, (Wholesale or Default Shoppers). It seems random, though none of them have the phone numbers or passwords imported. I've split the shopper list for import into 13 seperate files (200 each) as the full 2500 file will not import (500 error message). I actually only need to do this once as an initial import (transferring info from old site to new Joomla site) as shoppers will register individually after that on the new site. Hope this helps cheers kim

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Hey, I feared it. Maybe you cam find the Error. I‘m not a programmier, only user. So my expertise ist Not realy high Think you [attachment]jvjslib.docx[/attachment]

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Hello Mike, If you are looking for grouping by each user then you can try group by order_user_id and If you are getting duplicates of orders then you can try group by order_id.

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Hello, The field you are looking for I think is coupon_discount. That is the value of the discount the user received during it's order. Other than that, VirtueMart only stored the coupon_code with the order.

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Hello, I missed to say something in my previous post, CSVI doesnt support importing orders into HikaShop but it does support HikaShop order export. Just noticed the title of your post saying importing orders into HikaShop from VirtueMart. May i know what you are trying to do? [quote]I've realised that it doesn't contain any user IDs which is not good![/quote] You need to tell us what you are trying to do, on which extension and on which operations you are not seeing user id fields?

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User @ptrouw is correct, if you want to control the ordering you can use the file_ordering field. If no ordering is specified, CSVI sets the ordering based on the order the images are specified.

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I have just installed CSVI 6 on local setup. In template there is no option for virtuemart product export. only showing for joomla user and joomla categories etc.. 3 options only.

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yes I mean front end of the firefox As a user i see different link but I think it takes the alias from the menu, so I have to change it there Thanks

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Hello Roland, sorry for the delayed response and thanks for the patch! I tried it, preview is OK, however it comes an error regardless of guest order or registered users: An error has occured during the import. Below the information received from the server. Status error: 0 Status message: error Kind regards, Teresa

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Hello, I am going to need some more information. Can you give me more details on how you have setup that repeatable custom field? Is it for content/users or something else? If we know how you want it to look like we can check what is needed and if this is possible.

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RolandIk heb een 'ro-payment-installation’ aangeschaft / zie bijlageHet gaat dus om 2 sites waar je al toegang toe hebt.Hierbij ook de ftp-gegevens:[email]mlmftp18@middellaanmode.nl[/email]WW: PMbzvbK6I2[email]mlmftp18@middellaanmode.nl[/email]WW: c4iKLc1GIk ben ook even weg van 13.15 / 14.15 uurVoor eventuele vragen kun je contact opnemen met de eigenaar (Gerda Struis) van Middellaanmode 06 - 29 29 23 46Ik hoop dat het nu gaat lukken,GroetFredOp 19 aug. 2019, om 12:02 heeft RolandD Cyber Produksi het volgende geschreven:

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hi, good for mentioning that, because that's what I actually needed. But meanwhile I can handle this through 2 imports (one for de joomla user and one for the hikashop customer). Suzanne

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Hello, Before you send me the MySQL dump of your VirtueMart tables, I have added some log details to the attached patch file to check the output of your query. This will tell us the values of user details read from your database. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and run the export? Please post the debug log of this export so i can check on these user details. [attachment]patch_vm_order_2018_06_13.zip[/attachment]

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Hello Laura, [quote]I can't figure out what else could be going wrong with the connection. I'm going to try to install the site 'locally' and see if that adjusts anything, maybe the way we have something setup is preventing the connection from working.[/quote] Yes, that is a good idea. [quote]If you are able to do something so if we want to connect to the 'same database' as an option, let me know I can test it out for you.[/quote] We have this feature ready and is attached as a patch file. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. Clean your browser cache as the patch includes Javascript changes. 2. In your import template on Source tab, select option for Load from database. 3. In the drop down which appears below select Connection type as Use Joomla connection. That is because you want to use local database. 4. In the next drop down select a table from where data is to be imported. 5. Save the template. 6. Run the import. 7. For import from External database you should use Connection type as Use Remote connection and a form will appear as it is now in RO CSVI. Let me know how your testing goes.

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Hello, [quote]link_product is my custom field in hikashop, and contains the URL that links to the product in the seller[/quote] Ok [quote]availability is the quantity of the product(in stock or out of stock; 1 or 0)[/quote] You need to link this field to [b]product_quantity[/b] field in CSVI. [quote]automatically I will find them in the templated fields of CSVI?[/quote] Yes, you will find these fields in template fields. In case you don't find them then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url] to see them.

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Hello Eddie, What you are seeing is correct. The Awo Coupon addon is no longer being developed. There are 2 options: [list=1] [*]Uninstall the Awo Coupon addon if you are not using it [*]Go to System -> Global Configuration -> RO CSVI. Here you can set the [b]Check addon install[/b] to No and save the change. [/list] Finally you may want to clear the cache to get rid of the message. You can do that by: [list=1] [*]Go to System -> Clear Cache [*]Select [b]Administrator[/b] [*]Select [b]com_csvi[/b] [*]Click on Delete [/list]

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Hello, The query in debug log shows that you are exporting the users with a shopper group id filter of 2. This don't seem to be the id for "All shopper groups" filter. Also, what do you see in your export file when you set the shopper group name filter to "No assigned shopper group"?

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Hey Manuel, I have taken a closer look at this and I see the following. When a customer places an order there is only the billing address in the order user table. Checking the order in VirtueMart shows that VirtueMart fills the shipping address with the exact same details of the billing address. Once you save the order from the backend, VirtueMart stores the shipping address as well. What happens now is that your order user table suddenly has 2 entries, both billing and shipping, which you don't have when the user orders with only a billing address. This is why you can export only shipping addresses after you save them in the backend. [quote]As you know there is a difference between full name for billing and full name for shipping.[/quote]Are you using the shipping_full_name for export? This will give you the full name from the shipping addres or if it doesn't exist you get the full name of the billing address.

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Hello, Checking into the issue the problem seems to be with template and in options tab, the filters Enabled is set to Yes and Activation is set to Yes, this was pulling all users with blocked status. If you think you don’t want to use those filters, Please try setting them to “Don’t use” and export again. Thank you.

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Hello, The issue is quite elusive because this happens only from time to time. The product export is probably one of the most used exports in CSVI, if it were an easy problem, many people would have export issues. So we need to find out, why on your system only 1 product is exported. As you said, the products are there, the query we run is good because you can see the result in PhpMyAdmin. Can you run another type of export (user export) for example and see if only 1 user is exported in that case?

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Hello, [quote]I want to move all the orders and customers from the old database[/quote]Consider it a migration, it is not an easy task ;) [quote]I do not know what it's like for clients.[/quote]See the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] tutorial. You will also need to check the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/944-import-virtuemart-2-order-items]Import VirtueMart 2 order items[/url] tutorial for moving over the order items. The issue with CSVI 5 is that you cannot use the order_id for import to keep the same order ID, if you want to keep the same order ID I advise you to use CSVI 6, as this has the option to allow the order_id field.

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I Get - No debug log available The import does import all the string custom fields but No image custom fields. I can give you super user access to my website if you want!

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Hello, [quote]Why do I see the details then?[/quote]There is a difference between seeing the data on the ICEcat website and actually downloading the data from the ICEcat database. ICEcat offers two kinds of access, the free kind and the paid kind. The majority of users uses the free kind because it has most information they need. For CSVI to be able to retrieve the data it needs 3 things, the product SKU, the manufacturer name and the access to the ICEcat database. Using the access to the ICEcat database CSVI will check if the manufacturer name exists and that the product SKU can be found for that manufacturer. As your image shows, you need a full ICEcat account to get access to all the specifications.

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Hello, [quote] There is no better way for this using just one account?[/quote]Unfortunately not, VirtueMart has no option to send the shoppergroup as filter when requesting the prices. VirtueMart takes the shoppergroup of the current user.

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Hi Roland, I'm not clear. I'm using cron job and i try to repeat my questions: 1. How can I delete a csv file after an import using cron job ? 2. Every day I need to export only users or orders created the day befroe. Is there an option or a filter in cron line command ? Thanks.

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Hello, To order your menu you need to have menuordering field in your import file. Try import adding this field and if you have any issues post the debug log and import file to check. [quote]And then finally I can't import any VM users...[/quote] Post me the debug log and sample import file to check.

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hi. my export file dont contain user details. it was working before. now i updated to latest version core and vm addon and it stop worked. i also let run update on available fields

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Hi there, I'm a new CSVI Pro user attempting to export Virtuemart 3 orders. Editing a template to add fields generates this error: Table 'prefix.#__virtuemart_paymentmethods_en_gb' doesn't exist SQL=SELECT virtuemart_paymentmethod_id AS value, payment_name AS text FROM #__virtuemart_paymentmethods_en_gb Have added GB language to VM. The defaut is AU. Have tried making super user GB - no joy. Have uninstalled/reinstalled CSVI Pro and the VM plugin. Where to from here? Cheers, Setting Value Display errors No Magic quotes runtime No Magic quotes gpc No PHP version 5.6.16 Joomla! version 3.5.1 Database schema version 6.5.7 VirtueMart 3.0.16

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Hello, [quote]There is no processing happened on images as per your debug log. In your import template settings on images tab you have set product location to be /images/produkte/, change this to images/produkte/ and save the template. Run the import after that. Note that i removed a slash at the beginning. - didn't work[/quote] One question on the folder name, shouldn't the folder name be images/product/? Is the folder name for product images is in German? Another thing is that the default product image path is images/stories/virtuemart/product/, can you put the images in this default path and try the import again? [quote]- true. But you can't see them nowhere. You just see them wenn you open the product edit[/quote] If the product price is not displayed then it has to be something to do with shopper group. You can assign the users to shopper groups from VM >> Shoppers & Orders >> Shoppers, assign the user shopper group and that should solve the issue.

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I updated my website 2 weeks ago and then used [url=https://www.daycounts.com/shop/virtuemart-3/virtuemart-2-migrator.htm]VM Migrator[/url] to copy the latest users and orders to my new site. Maybe something happened there, cannot think of anything else. Anyway, I dropped the field and all is fine. Thanks for pointing me in the right direction!

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Dear Support use the Cron Jobs portal to update the databases. If I try to call back: https://www.xxxxxxx.com/index.php?option=com_csvi&view=import&csvi_template_id=12&key=test&task=import as an answer I get OK = 200 but the files in the folder are not processed and a folder with the file to be processed is automatically created. If I use the direct link through the menu the files are processed and deleted correctly. Use the EasyCron online service to create cron jobs I tried to run other php script files and the service offered by EasyCron works. What can I check? RO CSVI 7.13.0 Thanks

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Hello, Cronjobs do work but what you are attempting is not a real cronjob. Cronjobs are run by calling the cron.php file as explained in the [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job[/url] tutorial. The front-end export does not work because it requires JavaScript to function, like it does in the back-end. Easycron and such services do not provide this. The JavaScript is required to make long running imports possible or in general any import that takes more than 20-25 seconds. The best is to setup a real cronjob using the tutorial I linked above.

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Hello, So this took a moment to wrap my head around this one as there are multiple things at play here. First, there are entries with single images, they all go fine as long as the image exists. As I found there are quite a few images that actually don't exist. Second there are entries with multiple images and the option to generate an image name is set. This is where things went south. These multiple images are changed into a list and processed one by one. After the image name is generated it tried to import the file_url value which is incorrect for multiple images. That is what caused you to see that the remote file does not exist even though the image really exists. Finally, you have the generate image names enabled but you also supply a [b]file_title[/b], this means that the first image will get the file_title and the next images will get the same name as the image file. So you can either extend the file_title with the names of the other images, which gives you a value like [b]10100|10100|10100[/b] or remove this field completely and RO CSVI will create the names for you like 10100_1, 10100_2, 10100_3, etc. It adds up the last digit for as many images there are. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]apply the supplied patch[/url] to make the multiple images work with the generate image name setting.

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Τhank you for your response. I did a check on the database user and has all the privilege! Is there anything else I could check? Regards Terry_K Joomla!, 3.8.7 VirtueMart 3.2.12 CSVI Pro 7.6.1 PHP/7.2.4

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Hello, Something must be broken in your installation. I have seen with other users that the folder libraries\fof\ is overwritten by an older version. So you can try to replace the libraries\fof\ folder on your site with the original folder libraries\fof\ from the Joomla installation package, just to be sure your FOF version is up-to-date.

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Hello, There is nothing wrong i could see from your debug log. The query in the debug log shows that the user details are updated. Do you have any specific field to say it did not get updated?

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Hello, The support of the XLS/XLSX format has been an issue of licensing in the past. Apart from that, we have to see if the issue of memory involves the export as well. For Import an XLS file must be read into memory completely, which can be an issue. [quote]They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up.[/quote]That is a matter of configuration though. You need to use the correct delimiters as specified on the users computer. By setting the option [b]Excel CSV[/b] and giving the export filename the .xls extension will open the file directly in Excel. This way users don't have to use the import from file option in Excel. Have you tried that? I will have another look at what is available as well but no promises at this point :)

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Good Morning, as your indication i have installed first the cdvi component 5.21.2 I have version PhP 5.6.29 But in effect i can't create new template because i have not the tab "new" in the top of the component and i have this error: Notice: unserialize(): Error at offset 0 of 3 bytes in /usr/www/users/topzhf/administrator/components/com_csvi/helpers/com_virtuemart_config.php on line 104 Can u help me please? at your request if need you i will write u account and password of the website WAITING FOR YOUR REPLY TAHNKS IN ADVANCE FABRIZIO [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment] [attachment]Screenshot 2016-12-14 11.48.36.png[/attachment]

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Good day Not sure what I am doing wrong - newbie I want to export VM products... When I go to Template New under the component drop down selection I don't see virtuemart... I only see the following: CSVI Pro Joomla categories Joomla contact Joomla content Joomla menu Joomla users Thank you for your time.

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Hello Ralf, For the import you can use the fieldmapper to add all fields and match them to the fields in your import file. You can change the template to the export type and have all the fields there as well. For the export, you need to add them either one by one using the new button or multiple at once with the quick add. The reason I don't want to add an "Add all" button is mainly due to the huge increase in support tickets saying "It doesn't work". Users will add all fields, export the lot and import it back as such. That is simply not how things work. You need to be aware of what you import. You can't close your eyes and press the big red button and hope it all works out. :) If you need multiple templates with many fields, you only need to create one and from the templates list you can duplicate the template. This will also copy all fields linked to the template. An alternative option is to backup a template, this will give you an XML text file. Just copy paste the fields you want in there and then restore the template. There is another option, that is that you create an import of the type RO CSVI -> Custom table and import into the table [b]csvi_templatefields[/b]. This way you can even manage your fields in a spreadsheet for example. The 2 minimal fields you need for this are [b]csvi_template_id[/b] and [b]field_name[/b]. Insert or update is done based on the [b]csvi_templatefield_id[/b] field. So if you are looking to update entries either use that field or use the [b]field_name[/b] and in the template set the [b]Import based on[/b] to field_name.

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I can't figure out why I can't connect to our database. I even just tried our users table, j17_users. I do see in error logs: [code type="markup"] #Fields: datetime priority clientip category message 2019-10-07T19:54:46+00:00 INFO 172.17.244.22 controller Holding edit ID com_csvi.edit.template.16 Array ( [0] => 16 ) [/code]

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Hello, [quote]1. Is the access level on the menu item used for cron set to Public?[/quote] Yes the access is set to public [quote]2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that? [/quote] In attachments. The lines with start and end time are manualy trigered frontend link, with correct import. The lines without end time are the wget trigered frontend links. ... [quote]The problem I think is that CSVI uses Javascript to run an import to circumvent any timeouts. This means it loads the page and then starts the import by means of Javascript calls. The Javascript doesn't get executed because of wget.[/quote]Yes it seems so. The email output has also this message in the component section ... [code type="markup"]The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.[/code] [quote]When you say, it doesn't work you need to explain in more detail what doesn't work because now it is just too little info. I looked at your changes in the file, they look OK to me.[/quote]I try to run the changed cron file as a php 7.2 script. I addet the path to the changed file, with hardcodet template_id, secret and key. After the cron is trigered, there are any new logs. The email uotput send only this ... [code type="markup"]Error: Failed to start application: Failed to start the sessionJob 'PHP_INI_SCAN_DIR=/usr/php72/lib/phpini-cli.d /usr/sbin/webcron /usr/php72/bin/php '/server/path/administrator/components/com_csvi/helper/cron2.php'' terminated (exit status: 1) (mailing output)[/code]

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Hello Kostas, As Tharuna said it can only be permissions but not only the 755 status of the folder but also the user and group of a folder must be correct. Since you said it worked and later it didn't, what has changed?

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Hello, Please write in English in forum so it is easy for users coming to read on the issues. Check the document linked in my previous post for VirtueMart, you need to use product_discount, product_discount_date_start, product_discount_date_end fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url].

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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I solved my other problem with importing users after restoring from a backup, however the export of products is still only exporting a subset (the same subset) of products. Can you help with this? I attach the log, the exported file, and exports of the virtuemart_products and virtuemart_products_en_gb tables so you can see that there are 20 products and only 10 are being exported.

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[attachment]db.jpg[/attachment] [attachment]product.jpg[/attachment] Here are the examples. I also noticed not every product is shown when you type in the search-field. Should I PM you user-details so you can see for yourself?

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Hello I am having 2 websites and I need to export their virtuemart products just to compare the prices and export their clients inside. I will not use the component at the moment for import or update since I am a new user and feel very unfomfortable to dig bigger. I dont want to do extreme jobs just export to find specific data as you can see at the moment My configuration is I use joomla 3.6.5 and VirtueMart 3.0.7.4 I have installed the CSVI Pro and the file (pkg_csvi_7.2.3_pro) and plugin (plg_csviaddon_productbuilder_csvi_7.2.2) First I want to do if this thing is working or I am doing something wrong For example in Templates I see some "Example Joomla users export" Going to template fields, i see email fullname ok so far is ok (i would like to add city, po, tel from VM but will see later)' I dont have any rules And field mapper is empty I go to export, select Example Joomla users export and select Export I get an error Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Also for content Error Table 'dik1.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_content.article' I tried the Example Joomla menu export, it's working. nice Thats why i contact through my first message here since I believe that if even the default-example template is not working, something's wrong with my eshop inside (which is ok running nice, no need to worry). Should I update something at first ? Thanks for your time

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Virtuemart - 2.9.9 CSVI - 5.19 Pro When I select to export User Info I get this error Table 'db539724182.y8lzi_virtuemart_permgroups' doesn't exist SQL=SELECT group_name AS value, group_name AS text FROM y8lzi_virtuemart_permgroups ORDER BY group_name Please advise?

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How can I create a custom field called Company to be used in a Template? I created a custom field on the Joomla side under User Manager but I can't figure out where to create it in CSV PRO? Thanks William

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O no, sorry I thought it inherited the permissions but I forgot only "Super User" had the appropriate right. I've changed the "administrator" (csvi) permissions so it should be good now. I hope this works, let me know :) Thanks

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I see all the help text message as soon as the templates are opened, but this only happens for the templates that come with the default CSVi install. Virtuemart templates don't show these help messages. I installed CSVi in another/separate J3.4.3 site, that has never had CSVi installed in the past & set up the same export template. This also only has the default CVSI install - no addition addon's. See setup screenshot below I selected; Action > Export Component Joomla Users Operation > User Initially there was no help messages showing in the template, but upon saving, all the help messages showed up I also set up an export for Just joomla categories (In this new/test site) & get this error when trying to just export categories field? [i][b]Error Unknown column 'Com_CategoriesModelExportCategory' in 'order clause' SQL=SELECT `c`.`path` FROM `hbxys_categories` AS `c` WHERE asset_id > 0 GROUP BY Com_CategoriesModelExportCategory ORDER BY Com_CategoriesModelExportCategory[/b][/i] [i]Only similarity here is that both sites are on the same siteground VPS [/i] [attachment]ScreenShot2015-09-15at14.58.17.png[/attachment]

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Hello, Thank you for your feedback. We do have the plan of making custom fields handling in a more user friendly way and you can expect these changes with CSVI 8 version which we are planning to release later this year.

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Hello, Yes, that is the problem. You have usergroup_name in english in your import file but in database tables its in spanish. CSVI is not able to get the correct user group id. You need to correct your import file usergroup_name to spanish.

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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Hello, Your debug log says that the user details from database are coming empty. I would like to check the records in your database. Can you send me a private message of your site's administrator access details and FTP details?

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Please check just now i logged in at the : I tried it on two browsers in my computer Chrome and also in IE https://servomotorexpert.com/administrator/index.php using these credentials SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Yep, I see an 'email' field also in the zxvf_virtuemart_userinfos table. No idea how it got there. And until recently, the CSVI user export worked fine. What happens if I drop the field from the zxvf_virtuemart_userinfos table? On my development site of course ;-)

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Hello Peter, The things you have asked for your migration are all possible with CSVI, i have linked the corresponding documentations so it helps you. [quote]Products & child products with break designs stockable custom fields[/quote] The documentation [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]stockable custom fields import[/url] will tell you how you can import your stockable custom fields with CSVI. [quote]All product reviews (these are for parent products only)[/quote] With rating operation for VirtueMart in CSVI you can import your reviews too. Have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/1060-import-virtuemart-ratings]here.[/url] [quote]All joomla users + vm shoppers[/quote] Yes even this is possible with CSVI, have a look at the documentation [url=https://csvimproved.com/support/import/203-virtuemart/872-import-virtuemart-users]import VirtueMart users[/url] [quote]Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) [/quote] I would suggest you to try with few record at first and see how it goes. If all good you can try importing more records else you can send us the debug log and sample import file so we can guide you in what went wrong. To know how to get the debug log, have a look at "Where to get the debug information?" section on top of this page.

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Hello, Ok, I was able to reproduce it with this setup. At least I saw the undiscounted price in the export and now I do get the discounted price with the Use logged-in user details. Please let me know if it works for you now.

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Hoi Roland, No customizations - I do actually have the email in the users table. The query is supposed to be on VM customers which was taking the data from the vm user_infos table. Like I said, the problem was solved when I added the switch and all customer data exported without a hitch. I didn't see anyone else complain about it so it must be an isolated issue.

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Hi Roland The product names appear in the language the shopper buys instead of the default language selected in the CSVI template. Our default language is spanish but if a user creates an order in english the product names of the exported file will appear in english. Regards

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When trying to import a list of new users I get an error "An error has occured during the import. Below the information received from the server. Status error : 0 Status message: error The logfiles are pretty much empty except for some default lines starting the import. I use these fields : "email";"password_crypt";"username";"usergroup_name" Any clues to where I should start looking for a solution ?

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Hi, sorry I'm not used to handling database issues, nor will I know where to find such a table. I only use the programs in the admin interface. :) I can get you the user details if you tell me where to send them. - Anne

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Hello, [quote]The RO CSVI tool is great[/quote] Thank you for the kind words. [quote]Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match.[/quote]That is not possible I am afraid. Joomla articles require at least an ID or the alias and category path/id because in Joomla articles are only unique based on these 2 criteria. The only option we have is to set [b]Overwrite existing data[/b] to No. This means that any existing article will not be overwritten and any new ones will be created. Perhaps that is enough in your case?

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Many thanks! I have another question When i create a new template for Export i can't see in Component menu "Virtuemart" but only "CSVI Pro - Joomla categories - Joomla contents - Joomla menus- Joomla user" Don't exist a standard template as older version?

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Good day I am using the Template demo as well for export off user - I get the following error. Error Table 'joomlafa_bbbold.#__fields' doesn't exist SQL=SELECT `name` FROM `#__fields` WHERE `state` = 1 AND `context` = 'com_users.user' Thank you for your time

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Hello, Excel and openoffice are two spreadsheet tools with difference in encoding. Excel by default does not have any encoding options but openoffice does. This could be the reason that your excel file did not work properly whereas openoffice file did. We suggest our users to use openoffice so they don't see any of these encoding issues and that is what is explained in the document linked in my previous post.

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Hello, [quote]Joomla https://servomotorexpert.com/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/quote] I tried these login details already and it says "Warning Username and password do not match or you do not have an account yet."

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Hello, Testing more on this, custom fields for all are not user selectable fields and so it is not available with product_attribute field. But this is a really good idea to include custom fields to order export, we have considered this enhancement and have put it in our todo list.

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Hello, [quote]Unfortunatelly, we can't use the Installer as it is locked and we can't unlock it as we don't know who or how it was blocked in the first place.[/quote] The user login you are using may not have access to Extension manager. Try logging in as Super user. [quote]Any suggestions on how to install the module? Via FTP or otherwise?[/quote] We are suggesting Joomla Extension manager for installation as it is just not about uploading files using FTP but Joomla does many inserts into database tables about the installed extension. You may not be able to do all those inserts manually. By installing the extension using Joomla Extension Manager these database inserts are taken care automatically.

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Hello, Done this before, so I don't know what's going this on time: no Joomla user imported. I attach the log and the CSV file. Anyone can help? Thanks in advance [attachment]CSVI_User export_13-09-2017_06.52.csv[/attachment] [attachment]com_csvi.log.23.zip[/attachment]

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Hello, The following administrator access details you sent me has the templates as in the attached screenshot. Is this the same site you are using for import? [code]Joomla https://servomotorexpert.in/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$[/code]

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Hello Giora, You should not be saving your file with BOM, it wont work. We often recommend our users to use OpenOffice to avoid such issues with encoding. Have a look at [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url] to know on how to save your export file as UTF-8 encoded file.

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If I try to run an export of orders I get the following error [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 11 SQL=SELECT `order_number` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN ()[/code] I have flushed the browser's cache, because that seemed to help at first; the odd thing is if I create a new export add 2 fields it will run, but going in and only changing the name of the export will cause it to fail. I and exporting the order number and a user custom field

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Hello, First I want to ask, did you read the [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]Custom Fields For All for Virtuemart[/url] document? Your example CSV file that you tried doesn't match the format that is required as explained in the document. The fields you created must also match the settings as explained in the document. The defualt of the custom field must be set to [b]customfieldsforall[/b]. The field_type is not needed at all. First, create your sample CSV file according to the documentation and give it a try. If it doesn't work, post the CSV you tried to import together with the debug log and we can take a look at it.

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Hello Laura, Thank you for the info. Actually I never work with views because such features are not always available on hosting providers, so I have resorted to the most basic of things :( In the past RO CSVI was using temporary tables, it was a little disaster because so many hosts do not support it ;) So I created a view and you are correct, this is seen as just a regular table. I can add the fields to my template as I would with a normal table. When you enter the [b]Database table[/b] you need to include the prefix, so in my case it was [b]jos_myview[/b]. After that it all works as usual. Let me know if that helps.

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Hello, [quote]I'll try to upload via ftp, I assume to the /root/tmp folder and look for it there? Never did the ftp method. Should be easy I suspect. [/quote]This can be any folder you like as long as it is readable by CSVI. This could be /homepages/../test.aaron-beachproductions/tmp/. That way it is in the same location as the site. [quote]The specified file /homepages/redacted/redacted/redacted/test.aaron-beachproductions/tmp/failed.csv is not a readable file[/quote]This message is generated by CSVI after it check if the file is a file or folder. These are checks done by PHP, so it would suggest to me it is something with either access rights to the folder or file that are not correct. This can happen if the FTP user is different from the Server user. Another thing I was thinking in regards to the upload issue (which stores the file as the Server user) is that the CSV file may be too large and hits the server limit for allowed uploading of files. That is something you could check as well. Usually this limit is set around 2MB by hosters. You can check with your hoster what the limit is for your site and perhaps it needs increasing.

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Hi, I have a problem try to import a file from my excel mac, when I try to import the file the cvs say "No supported fields have been found in the import file" if you want I can provide my user and password to check.

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Thank you very much. I have tested importing like you told me but im having an error. This is the result of the importing: Línea Acción Resultado Mensaje 12345678910 Resultados 1 - 20 de 1467 1 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 2 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 3 Incorrect Failure New users must have an email address and a password field on import 4 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 5 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 6 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 7 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 8 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 9 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 10 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 11 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 12 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 13 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 14 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 15 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 16 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 17 Incorrect Failure New users must have an email address and a password field on import 18 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 19 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND 20 Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND I send you attached the debug file, and a sample csv file to import. Regards!

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Hello, Can you try [url=https://www.csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]loading the patch file[/url] attached and see if it works? I have added a new option to the Shopper group filter as "No assigned shoppergroups" when selected will export all the users who has no shopper group assigned. Let me know on how it goes. [attachment]patch_vm_userinfo_2016-05-18.zip[/attachment]

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Hello rolandd and tharuna, the aspect, that a user is able to handle with the ID is a point I can not argue against. In my own little world here this is not the point, but for clients the solution with override is the way far more secure, I see. Best regards Romana

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Hello Mattia, [quote]I can't export the color swatch photo links. [/quote] The color swatch extension stores images in custom_param field and so you are seeing it along with other parameters on export. [quote]How do I get links to individual photos? I would need it as in the export of picture_url (https://www.volcanoindustry.com//images/stories/virtuemart/product/127.jpg) What should I do?[/quote] There is no direct way to get the images from custom_param field. You need to do some custom coding to split these image from custom_param field. You can [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] to write this custom code.

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Hello Maria, [quote]I exported with CSVI 5.15 the Users Info Export, all fields,[/quote] This gives me a doubt that if you have included fields ending with _id. If so, the import wouldn't have created new rows in your new site as the id fields will tell CSVI to update the rows. To confirm on that, can you post the exported file and your import debug log for us to check?

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Hello, I don't know what generates the warnings but the problem I do see is this: [quote]You are not authorised to view this resource.[/quote] and this probably triggers the warnings. The user you are using for the cron job, does it have access rights to the backend and the CSVI extension?

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Hi, i'm an italian user of CSV Improved. I installed the plug in and i import all my products but i can't export anything (categories, products, ...) I have joomla 3.4.4 and CSV 6.1.2. CSV log 66 is about products and Csv log 78 is about categories

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Hello Nico, We do not have an option to import prices based on user custom field. I do not see any other option to do this import other than using the needed fields for price import. The needed fields for HikaShop Price import are price_access, currency_code and price_min_quantity.

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Hello Laura, What I am sort of dumbfounded on is that you cannot even connect with the same credentials that are used by Joomla. RO CSVI is not doing anything different than Joomal itself. We request the database connection from Joomla passing in the credentials. [quote]Error: Could not connect to MySQL server.[/quote]Is there anything in the database logs? [quote]I AM able to query my data using an sql tool that I have installed on the joomla server...[/quote]That is because this is using the same database connection as Joomla. Some wild idea, what if you enter the port number instead of leaving it blank for the default value, does that make any difference? Let me know how that goes.

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Hello Andy, [quote]I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :)[/quote] That is the way we prefer, It is easy to track the issues and yes as you said it will help users in future. [quote]When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too?[/quote] [b]enabled[/b] field in product import is what is used for publishing Joomla content too. Please [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Let me know if the patch fixes your issue. [attachment]patch_j2store_2018_08_14.zip[/attachment]

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Thank you for confirming. I can tell you the issue as well. My server blocks requests that have no user agent set as it may be a bad request. So Joomla is sending the request without identifying itself and the server blocked the request. Time for me to fix Joomla ;)

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Roland, I did it!!! :-D I was doing the import in a wrong way, from the direct "Import" Category in the main menu of the CSVI instead of doing it from Maintenance>Filter:Import>VirtueMart>Product>Go. (that can confusse users). Now I can see a full list of fields. Ok, thanks for everything!. Now I will try to create a proper Field Mapper. I will post you a new chat if I can´t manage.

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Hi Roland, Merry Xmas to you. Apologies for the late reply due to extended Xmas Weekend. Yes we saw the same even after clicking on Refresh update information when 5.19 was installed previously. Kindly look into it as users with 5.19 would not be seeing 5.20 and they wont come to know that 5.20 is out because after refreshing it says you have the latest version which is a wrong impression. Thanks Convergence Team

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Hello Aaron, Having 2 different default shoppergroups will throw things off indeed. If you do not specify a shoppergroup in your import file, CSVI will find the default one and use that. Which explains why the prices kept adding. You can add the different shoppgroup as default value in your template, so your users don't even have to use it in their files as well. Glad to hear this got figured out :)

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Hello Rene, We are happy to hear that your import and exports are working good. As you said yourself, CSVI is a big and complex extension so it really needs some help for new users and we are doing that. We would appreciate if you can share your experience by writing an review for CSVI on [url=https://extensions.joomla.org/extensions/extension/migration-a-conversion/data-import-a-export/csvi-pro/]Joomla extension directory[/url].

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Hello Seema, If you see BOM error then your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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There are multiple shopper groups. One group get's 3% discount, 2nd group 5% etc. Before the update to csvi 6, I would get the prices of the shoppergroup that were linked to the user account doing the export. Now I always get the same price, the baseprice without discounts.

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Hello, In your last export file sent, there is missing address_type in the file though there is a column. Add BT for billing address and ST for Shipping address for address_type in your file and then run the import. Have a look at [url=https://csvimproved.com/support/tutorials/239-virtuemart/2666-virtuemart-users-info#import]VirtueMart user info import[/url] document for examples. [quote]Also, I need to import a custom field, i've no idea how do i do this[/quote] You did not tell us which custom fields you want to import. For basic custom fields have a look at [url=https://csvimproved.com/support/import/1120-product-import-with-custom-fields]Product import with custom fields[/url] document. Below are the links for the documents for other custom field CSVI supports. Let me know if it helps. https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart https://csvimproved.com/support/import/203-virtuemart/1064-importing-multi-variant-custom-field https://csvimproved.com/support/questions-and-answers/220-virtuemart/3540-import-generic-child-variant-custom-field

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I just realized this happens only in IE, and also with super admin user, so it is not related to permissions. With firefox they are working fine like that. In that sense, this topic is solved (there was no problem in first place). I can live with that not workin in IE, but is there a workaround for that issue?

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We are using the same credentials: however i also am finding difficultiy in loggin in at another browser. please try again and copy paste the password istead of typing in ; be careful of any blank space User name: instockspares Password: 1n$t0ck$p@re$ 1n$t0ck$p@re$

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Hello, [quote]the old address is : /home/instockspares/public_html/tmp I could create a new tmp folder at location : /home/servomot/public_html//tmp but how to direct the CSVI to look for the folder at new location. ?[/quote] You need to check your Joomla configuration.php file, you seem to have old location for tmp folder in there. [quote]Also is there any other check that we must do in order to validate the CSVI insallation at New locaiton.[/quote] There is no specific validations but you can check if the domain name is changed to new site in RO CSVI Dashboard page and clicking on Options button. You can click on Verify Database button in CSVI About page which will fix any database conflicts with CSVI tables.

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Hello, Can you tell us if you are looking at importing Joomla custom fields itself or values for these custom fields for either Joomla article or Joomla users? I am still not clear on what type of import you are trying with the given details. Also please create a new reply in the forum for any new information and do not update. We do not receive notification for updates so it is possible to miss the updated information.

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Let me start by saying I have big problems with this site, bought a full installer package from Template monster, I was never able to upgrade VM without errors. I have apparently upgraded Joomla to an incompatible state. Besides all my issues, I decided to start rebuilding, CSVI may be my lifesaver here, but on trying to export orders I get a Fatal Error : Fatal error: Call to undefined method Com_VirtuemartHelperCom_Virtuemart::getDefaultLanguage() in /usr/www/users/shopsqsuvz/administrator/components/com_csvi/helper/template.php on line 231 * Joomla version, 3.6.2. VirtueMart 3.0.7.4 * CSVI Pro 6.6.0 * I am trying to export orders / create a template * Missing CSS on Templare pages * not sure how to collect debug, but have screen shots attached I need to collect all VM data to rebuild this site.

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Hello Joris-Abel, So I checked your order and your order is active and your user account is assigned the correct permissions. As for the reset link, please check your spam folder as well to be sure it did not end up in there. Are you using the username [b]staff@lemurvert.com[/b]?

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Hello, So form select dropdown field type with multiple select = yes looks like: https://gyazo.com/be34d310bb17e7f7c0be86168a3777bf User selects multiple fields as per: https://gyazo.com/1d3da728d1f36927c116dce279b7e74e CSVI Export looks like: https://gyazo.com/32aeec41c93d6e30c8e235e73652b291 It looks like it's selecting a singular value opposed to all. Many thanks Mike

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Hello, Apache servers are usually more stable but I guess it also depends on how the person has set it up ;) As you can see in the other thread, the other user has no issues with the SEF URLs anymore. Without the log it is indeed hard to find out what is going on.

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Thanks! That's a handy doc. I *think* I'm getting the hang of it now. Winning. An "Ahaha!" moment when I finally understood that not all fields need to happen at once, and better understanding of the import logic. I had previously been deleting users & orders after each import attempt & didn't understand why other threads and tutorials talked about only a few fields, when I wanted them all. I'll post if I get any difficult problems.

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Hello CSVI has been implemented for a client of mine since 2015. Recently, their upgraded Joomla & Virtuemart so they also bought the latest version of CSVi - 7.3 - successfully installed the package. Unfortunately, we are still getting "CSVI Addons you have installed are outdated" error [attachment]csvi.jpg[/attachment]. Searching within this forum, found some other users having this error - apparently the correct addon not included. Would appreciate if you assist. Thanks & Regards Patrick

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Hello, I was wrong before for billing and shipping address, you can use fields address_type and address_type_name fields to export these address in user info export. If you dont find them do [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update your available fields.[/url]

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In short: It works now. :) Thank you for pointing me in the right direction. [hr] I found that the cause of the problem was that all pre-defined "tasks" were initially [b]un[/b]published — including the "Content" task for the import and export of "Joomla Content". Thus "Content" was not listed: [img alt=Tasks]https://www.evernote.com/l/AaxcN91l4A1Giqe50rRiyFgn4Zq-QW2KoEMB/image.png[/img] So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should [b]all[/b] be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. This may seem obvious for an experienced user, but whoever buys a subscription and installs CSVI Pro for the first time might not immediately spot that. ;) [quote]Please go to CSVI Tasks page and click on Reset button. This should get you options in Operation list for new template too. [/quote] I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content". [b]But[/b] when in "Tasks" I saw that all the tasks were unpublished. I published them and once that was done, the option "Content" for "Joomla Content" [b]was[/b] available when I created a new template. Mind that this was a clean installation (new Joomla, freshly installed CSVI). I am a new and unexperienced user who never created a "task" nor did I publish or unpublish one until now. Thank you

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Hello Davide, Analysing more on this, custom fields are also one of the fields in User address info so it is good that we add support for exporting them as billing_ and shipping_ fields like we do for other fields. We will add this feature and send you the patch file when it is ready.

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Hello Emmanuel, [quote]First I still have the installation menu and still no Option menu as it is specify in the tutorial.[/quote]I see it in the screenshot, it says Joomla Users. The other error you see is because you have set error reporting too high. CSVI does not follow the PHP strict standards. So you will have to lower your error reporting in the global configuration of Joomla. After that is done, CSVI can operate normally.

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That sounds great. Thank you and thank the other user. Without looking and just opening the patch I take it that if the child product has a value for the custom field it will activate the checkbox, in other words I do not need to have an extra column in the import file? My best Steve

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Sir, It's me again. I am trying to export user info out of VirtueMart 3 and Joomla 3. I can't seem to get any results. Please see the 4 screenshots I have sent and maybe you can tell me what I am doing wrong. Thank You, Don Reese

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Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello Pavel, Yes, We agree that multiple combined values "red|blue|white" like this is not supported but we have made it easier for the user to handle values individually by entering them as each single row. Anyways we will look into this and see if we can include in our next CSVI version.

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Hello, Did you check the link for the [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]thread[/url] i posted earlier? The user had same problem and have given the solution that he set allow_url_fopen on "on". What is in your setting? Can you check?

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Hello, Thank you for sharing your feedback. The Google problem is something I am aware of but because we have a completely different system, I cannot just forward the URLs I am afraid. So we need to wait till Google indexes are updated. [quote]And this new site seems to make less sense to find things quickly (UX).[/quote] Would you mind telling me what the problem is with using the search on the site for finding answers? As for deleting related products there is currently no option but we have built it and will be included in the next release. For now you can use the patch we provided [url=https://rolandd.com/support/ro-csvi/removing-virtuemart-related-products#reply-59090]in another post with the same question[/url].

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Hello Ralf, Regarding timeouts, did you read our [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeouts[/url] document? This explains in detail how the concept works. With a 15 second wait, you only have 15 seconds left to import. So that is basically too high. With the correct settings as laid out in the document, you should not need the htaccess change. As you said, you are on shared hosting, this is the main reason why long processes are generally limited. Hosting providers don't want you to bring down the server for the others on the same server :) Give the document a read and play with the settings to see what works for you. Thank you for your feedback on what can be set on SiteGround servers.

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Hi, I don't have any error anymore but I don't have the field I need to import users. I had a look on the tutorial page but In the Template I can only add th following : 1 fullname fullname userimport 2 password_crypt password_crypt userimport 3 skip skip userimport 4 usergroup_name usergroup_name userimport Do you have any idea ? I think I might do something wrong, but I don't know what ... Thanks for your help. Emmanuel

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Hello, It was a bit hard to find since you post as anonymous user and no order number ;) I believe I have found the right one and the invoice was sent to you on February 11th, 2019. I have just sent it again, please also check your spam folder in case it ended up there.

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Thanks! That's exactly what I did in the first place ;-) Not sure if Amazon accepts non-sequential numbers, they do not have the most user-friendly API in the world. But as far as I can see they only use it in case of errors, to make a reference to the part of the upload with the error. Should work then ...

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Hello, I'm a new user of csvi and I'm searching a solution to have link on product in my export, it will be easier for clients to clic on a link and buy the product. Is it possible and if yes where is the option ? Thx for answers and have a nice day Eric CSVI Pro 6.6.4, Joomla 3.6.2, VM 3.0.16

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Hi. There is an error and I think that the reason could be the patch. The filter on the field "address_type" doesn't works more well. If I put "don't use" are correctly exported both Billing address and Shipping address and users without address. If I put Billing address or Shipping address are wrongly exported both Billing address and Shipping address. I need to export only Billing address. I think that before of the patch it worked well. Help me, please.

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Hello, Since this is an English-only forum the answer will be in English so other users can read as well. Now the installation goes wrong as it looks like you have traces of an older CSVI installation installed. You can remove CSVI as described in the [url=https://csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and after that uninstall it from Joomla. After that you can do a clean install and all should be well.

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i set the address type to dont use but didnt change anything to comment (i attach the log) i use the billing sectiong because user wrote lowercase miss spelling etc.. so i edit correctly the address and others on the billing section (and the comments) and use those to export and fix the vouchers for shipping

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Hello, [quote]The FTP password is stored in the clear in the table csvi_templates for each template regardless if FTP is chosen as a destination.[/quote]FTP password is indeed stored in clear text, same way as it is stored in clear text in your Joomla configuration file. I do agree we should not store any user details if the option is not set. [quote](cached from chrome)[/quote]Not something I have noticed, perhaps my Chrome has no details to enter. [quote]Thus an administrator could gain access to my personal ID / PW combination that I use elsewhere.[/quote]In terms of security, you should use a different user/pass everywhere. It's just a pesky "feature" that browsers auto-fill fields when we don't ask for it. I will create a fix for this in the upcoming release.

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Hello, Your import file is a BOM file and so it did not work. You can check your file using [url=https://csvimproved.com/news/851-csvi-analyzer]CSVI Analyser[/url]. We often recommend our users to use OpenOffice to avoid such encoding issues. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url].

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Hi, I have a problem with the user import. The import doesn't work, I wanted to have added the fields like this: https://gyazo.com/93556bbc93a74bfdee20c66ed64c070a and also the delivery adress. Template fields: live shop https://gyazo.com/e84c108c8c9d5d88fca3494a0a5edec2 new shop https://gyazo.com/b96dae4114f299c0f283818ef7c3ef3c and tempalte settings https://gyazo.com/cde2f177767a0b16a40df44ed2839826 How can I fix this?

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Hello, Using CSVI Pro 7.10.0 on Joomla 3.9.1. When importing users I have this error message: An error has occurred during the import. Below the information received from the server. Status error: 0 Status message: error I can't find any lead in the server error log file. I attach CSV and CSVI log. Kindly advise. If you need access, just tell me. Thanks in advance, Chris [attachment]com_csvi.log.22.zip[/attachment] [attachment]mailing Jardinenvie.csv[/attachment]

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In that case that file is wrong, if you look at the same line in the patch file you will see it is something different. Can you install the patch file again? [url=http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32444#44575]Another user[/url] just tried the patch as well and worked without a problem.

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Thank you for your answer. I've try to use the post you refer to create a template but I do not have an option Menu. And yet I realize I don't have the User import either. I've taken a screen capture so you can see if it's the right interface or not. Thank's for your help. Emmanuel

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Hello, So it shows that image has been created but not downloaded. Recently there were user coming with the same type of issues and the related thread is [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here.[/url] You can check if the solution helps you to solve the issue.

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Hello, CSVI doesn't create the links by itself but requests them from Joomla by mimicking a user. The Update of SEF links from the maintenance menu will empty any existing links in the csvi_sefurls table and then request new ones based on the products in your shop. When you run that update, do you still get the old URLs?

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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I think I found solution. Although I only have 1 price for all shoppergroups I work with different shoppergroups depending on country, end-user or reseller. So I have to use the setting in CSVI "Customer shopper group" and I was testing with the wrong the "Shopper group name price" variable. [attachment]shopper.jpg[/attachment]

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Hello Kim, I had a look at your site and could see the all Joomla users created but i am not able to check the VirtueMart shopper groups as i don't have access to that page. Is it possible that i get access to that page? Also for batch imports, I wanted to know what was the limit you had set in Lines per import on Limit tab? Did you try setting it to 100 or 50 and you see the same 500 error?

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Hello, Quite some story :) Thank you for the elaborate feedback. As for the shopper_group_name, you can use that field and if you want to see those products in the front-end you must use a user that is part of that shopper group. By removing that field you assign the product to everybody, so you will see it. Enjoy your coffee :)

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Hi Roland and thank you for your fast replay. I really appreciate that you have spent time from your evening to think over my question! I think that the replacement solution is very smart and went ahead to use it, but I am afraid that my brain capacity is not enough for completing it :D . I made a rule [attachment]Screenshot_2019-10-03 CSVI - Edit rule - Administration.png[/attachment] and after that I made an import with only one column "product_sku" [attachment]Screenshot_2019-10-03 RO CSVI - Import - Administration.png[/attachment] cause I've thought that the rule will replace the --- with - in the slug field. But nothing happened, and I thing the problem is in me. Can you point me, when you have time :) Thank you again and have a great day! Chrissy

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It is difficult to see what is going on. The main problem is that the user doesn't have the right privileges or maybe not loaded. Easiest way for CSVI 5 Pro is to remove the lines [code type="markup"] // Access check. if (!JFactory::getUser()->authorise('core.manage', 'com_csvi')) { $jinput = JFactory::getApplication()->input; $cron = $jinput->get('cron', false, 'bool'); if ($cron) { echo JText::_('JERROR_ALERTNOAUTHOR')."\n"; return false; } else return JError::raiseWarning(404, JText::_('JERROR_ALERTNOAUTHOR')); }[/code] from the file administrator/components/com_csvi/csvi.php For CSVI 6 Pro, this check is not used anymore and it uses a secret key you can set in the template. Since you are building a new site, it might be a good time to test the CSVI 6 Pro as well. This has better VM 3 support than CSVI 5 has.

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Hello, I did accordingly and have copied the cron.php to the right location on the server. Here is my new php line: /usr/local/bin/php /home/xxx/www/xxx/administrator/components/com_csvi/helper/cron.php username="User" passwd="pwd" --key="key" --template_id="1" --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") But now the following error occurs: Use --help to see the help information Processing started... Template virtuemartxml PHP Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239 Fatal error: Call to undefined method CsviHelperTemplate::getEnabled() in /home/emetal1/www/kingnature.ch/administrator/components/com_csvi/helper/cron.php on line 239

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Hello, [quote]but I still see state_2_code only in the export template[/quote]That is odd, I double-checked the file before posting and just downloaded the patch and I see the file there for the user info import for VirtueMart. If you go to the Available Fields page and filter on VirtueMart and User info import, do you see it there? If not, try to run the Update from there again. I see no reason why it isn't there. [quote]One additional question--some of my zipcodes start with 0, they are being imported without the leading zero, which makes them look funny in the address display, is there a simple solution for this?[/quote]Did you open the CSV file with a spreadsheet before importing? That is usually the problem, see [url=http://www.csvimproved.com/en/forum?view=topic&catid=24&id=31656#39556]my answer here[/url].

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Hello, [quote]Isn't the price anyway something inside the product?[/quote]They are separated for a reason. If you want to import multiple prices with the product import, you would need to duplicate all the fields that you are importing. Exporting this, users will tell us that they have too many duplicates ;) Now to get back to your issue, there is indeed no way to export the prices for the different quantities at the moment. I will have a look at this and see what we can do.

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Hello Jimmy, Let's get this export working via the admin first before we try the front. Let's focus on the user export first. You say there are fields linked to this template. Do you see the fields when you edit the template and go to the Fields tab? Do you have a backup of your old websites/CSVI installation?

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[quote]Hello Donna, Can you post your import file and debug log of the import you did? That will help us to find the cause of your issue.[/quote] Oh i don't know what happened there, i did attach them but it only seems to have uploaded the Screenshot. User error normally on my part. Apologies for the delay.

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Hi everybody, Can someone help me with this issue: When I try to create an export template and have to choose a component under the Operations tab, my only options is: CSVI Pro Joomla Catagories Joomla Content Joomla Users I have tried to reinstall the plugin without any luck. Also, nothing happens when I hit the "Advanced" button I hope someone can help me with this. Thanks! VM version: 3.0.9.4 Joomla: 3.4.3 Stable PHP version: 5.5.25 CSVI Pro: 6.0.1

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Hello, The problem is the Mac line-endings, they were for some reason not read. So I moved the setting for reading Mac line-endings to the start of CSVI and now it works as expected. For now you can use it with my change and I will investigate this further on my test system. The user file did import in full now.

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Hello, So it has nothing to do with the external server then, it really has to do with your own site. If it is not the write rights, it might be the user setup. That is something I can't judge since I am not your system administrator. It would be good to see what is different with this site compared to your other sites.

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I have this in my about section in CSVI: Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.) I have no luck with the fix database command.

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Hello, To import Custom fields for all for products you should be having CSVI Custom Fields For All custom field extension installed along with CSVI Pro extension. [quote]The CSV Improved Addon for extension Custom Filters has not been installed. You can download the addon from the CSV Improved Downloads page. I am using Break Design Custom Fields For All, and want to import products with Custom fields. What else I need to install, what i am doing wrong ?[/quote] You don't have to install any other CSVI addon if you don't use them. The message for Custom filters is a user friendly one to just make user aware that specific addon is not installed. You can turn off this message by going to CSVI Dashboard page >> Options and on Site tab set Check addon install to No. This will hide the message.

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Hi all, Exporting VM userinfo i get only 8/1450 user. (1 Superuser and 7 default) I trying reset all filter or using some one, with no success. If you need I can send log. What I can do to solve this issue? Regards. Pro Version: 6.6.4 Joomla! version: 3.6.4 PHP version: 7.0.4

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Hi there, I'm strugling with the following. We did rebuild a shop for a customer. The old shop is Joomla 3.5.x and the new one too. We purchjased a while ago CSVI Pro to realise it. After installation we want to make an export template. In the first step we can't select Virtumart as component. The following is shown in the dropdown menu: CSVI Pro Joomla categories Joomla Content Joomla menus Joomla users Revisions: Joomla 3.6.5 Virtuemart 3.0.18 PHP 5.6.27 SQL: 5.1.60 Any suggestion?

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Hello; I discussed with the administrator of the site that provides the images. Access to images is deliberately blocked for countries other than France and Spain. The administrator has opened me special FTP access to reach these images. Now I can recover the images on my PC What is the new value I need to give to "file_url" to successfully import to my remote site? For example, if the image is in the C: \ Users \ Inès \ Desktop \ Website \ ImageName.jpg directory ? I can not do it for now Thank you for your help

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Hello, You are not importing usergroup_name field in your import which is a required field and so users are not processed. CSVI would have shown error "COM_CSVI_NO_USERGROUP_NAME_FOUND" after the import is done and in the log details page. I see that you have usertype field in your import file so what you can do is add usergroup_name to your template fields after password field and in your import template settings on File tab set Use file for configuration option to No and save the template. Try import after that.

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Hi Tharuna, I'm pretty confident I didn't miss the patch, but the log entries have been truncated so I can't check.I'll try again on another test site. is it your belief that all that is required for this to work is to upgrade to 7.4.1 and to apply the patch file? I've updated the user import template to include the password now too, thanks.

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Hello, The NOT IN condition in query filters users who do not have shopper groups assigned in VirtueMart. In your export template on Options tab if you set Shopper group name filter only to [b]No assigned shoppergroups[/b] and run the export, what do you see in your export? Can you post the debug log of your export? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document.

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I can see the test system (http://demo.csvimproved.com/administrator/index.php?option=com_csvi&view=template&id=37) And My sytems I can't see the source, file, layout, fild and limit in template edit. Why? And I can't see the template edit > detals> component vitruemart. I can see only csvi pro nd joomla user, joomla content and joomla categories.

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Hello, [quote]So the first step to take after installing CSVI Pro would be to manually publish the tasks you want to use. As suggestion there should either be a hint reminding the user to publish the appropriate tasks. But I'd rather say they should all be published by default when the component is installed. Should someone see an advantage in disabling them it is up to the user to do that later on. [/quote] You dont have to manually publish the tasks, CSVI will do it for you when you install the extension and this is the issue we found with the latest version and has been fixed. From next version tasks will be published by default. [quote]I did that: Headed over to "Components > CSVI Pro > Maintenance > Tasks", and clicked on the button "Reset". I still got no options when creating a new template with "Joomla Content".[/quote] Were your tasks still unpublished after doing Reset?

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Same issue after install and reinstall. If you can't resolve this issue. I would like my money back please. I already had enough problems just trying to access your website through the broken Captcha. × Error Table 'joomla.#__csvi_settings' doesn't exist Unknown column 'id' in '#__csvi_availablefields' Folder Status Options /srv/users/serverpilot/apps/joomla/public/tmp Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi Writable /srv/users/serverpilot/apps/joomla/public/tmp/com_csvi/export Writable /srv/users/serverpilot/apps/joomla/public/administrator/logs Writable Setting Value Display errors Yes Magic quotes runtime No Magic quotes gpc No PHP version 5.6.34 Joomla! version 3.8.6 Database schema version 7.4.1 Warning: Database is not up to date! Table 'haml_csvi_availablefields' does not have column 'id' with type `csvi_availablefield_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' should not have index 'type_name'. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'id' with type `csvi_availabletable_id`. (From file 6.0.sql.) Table 'haml_csvi_availabletables' does not have column 'template_type_name' with type `task_name`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'id' with type `csvi_logdetail_id`. (From file 6.0.sql.) Table 'haml_csvi_logdetails' does not have column 'log_id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_logs' does not have column 'id' with type `csvi_log_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'id' with type `csvi_map_id`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'name' with type `title`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out' with type `locked_by`. (From file 6.0.sql.) Table 'haml_csvi_maps' does not have column 'checked_out_time' with type `locked_on`. (From file 6.0.sql.) Table 'haml_csvi_settings' does not have column 'id' with type `csvi_setting_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'id' with type `csvi_templatefield_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'template_id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'file_field_name' with type `xml_node`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'sort' with type `sort`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'cdata' with type `cdata`. (From file 6.0.sql.) Table 'haml_csvi_templatefields' does not have column 'plugin'. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'id' with type `csvi_template_id`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'name' with type `template_name`. (From file 6.0.sql.) Table 'haml_csvi_templates' does not have column 'process' with type `action`. (From file 6.0.sql.)

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Thank you Roland. I will anxiously await your reply! Please let me know if you need anything else. On the database tables...there are a few that I installed, tried to work with, and found them to be complete JUNK so I uninstalled them. I do understand a developer wanting to leave them in case the user decides to reinstall or upgrade and not lose data.

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Running on Joomla 3.4.4 with CSVI 6.20 and Virtuemart 3.0.10 On CSVI 5.xx it used to export the prices of the shoppergroup the exporting user was attached to. After the upgrade it always exports the same price. I tried a few things al ready, nothing seems to work. What changed in 6.xx compared to 5.xx? What do I need to do different?

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Hello Teresa, This is not an error or such, just that the export is not send to screen but to a file somewhere, there is nothing to show on the screen. That is why the page is blank. I do believe you have a point in saying that you want to show a message when the output doesn't go to screen so the user has a clue if it worked or not. We will work on this.

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I have a couple of J2Store specific questions which I will ask over different forum posts, so that any answers may help future users - Hope this is OK :) [b]Product Import[/b] When setting up an initial product import, I set the product enabled, but all the products (which I guess essentially are articles) are all unpublished. There is no filed to set the product/article published on import that I can see. Do you know of a best solution to import and publish the product/article too? Thanks in advance, Andy

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Hello, I have made some small adjustment to code for thumbnail image to add resize folder only when user wants and has it in his file_url_thumb field. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if thumbnail image works? [attachment]patch_vm_category_2017_03_14.zip[/attachment]

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Hello, [quote]Please note that not all of the user fields are in the CSV file, as it is a correctional import. Could that be the problem?[/quote] That should not be the problem. Can you try to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and see if you can run the import? [attachment]patch_userinfo_2017_01_25.zip[/attachment]

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Hello Nico, Since you don't mention which export you are doing, I am going to guess you are doing a customer export, is that correct? Attached is a patch file for the user_created field to be exported in the date format set in the template. You can load the patch file via the maintenance menu. [quote]Is it possible to export only the new users of last week?[/quote]Not possible at the moment, but no reason not to add a date filter. I will have a look at it and let you know when I have something.

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Hello, CSVI is not a migration tool but a maintenance tool, that is why you have the individual exports and imports. If you need the whole thing moved over you could do this. Go to Maintenance -> Maintenance. Choose VirtueMart and then Backup database. This will create an SQL file of all the VirtueMart tables. You can then load the SQL file in the other website using PhpMyAdmin, so you have everything there. You may want to clean out the orders and shoppers after that because they are not related to any users in the new website.

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Hi Guys I'm having no luck in importing Akeeba Subs Users from my CSV file - not even a 1 line sample - came file imports OK using standard Akeeba import but of course I need all the custom field data also - Why I purchased the PRO version. Attached is my sample CSV - I've even created all matching fields in my template. When hitting process - it runs but no records are created - times out even with the one line file. File is Mac so I set my template to that

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Hello, Your screenshot explains it :). The image files has been created but image is not downloaded so the file size is 0. You can see that in your screenshot. There were two users who has the same issue and you can check on the solutions they posted. The first post [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here[/url] and the second [url=https://csvimproved.com/forum?view=topic&catid=44&id=33730#53644]here[/url]. Let me know if it helps.

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I want to import usergroup to my virtuemart with userinfo, but I have a question with it. I want to import usergroup_name that when both "user" and "usergroup_name" is exist,and I hope that the imported new usergroup can be added not replacing. eq. Before: username : TEST usergroup: A Group import data: username : TEST usergroup_name: B Group After: username : TEST usergroup:both have A Group , B Group

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[quote] As for your suggestion to use the manufacturer logo as watermark instead of the uploaded image, this is something we can look into for a future release.[/quote] Hi RolandD, I mean in watermark Setup add a new setting for manufacturer logo that the user can chose from no use at all or use only image based watermark (already implemented), logo based manufacturer or both (to be implemented)! Thanks

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Hello Davide, If you have set it to billing or shipping address then you should be seeing the value stored for shipping address field. What do you see as value in the field? [quote]My field is "civico" Probably, I will need to have: billing_civico shipping_civico No? [/quote] No because we don't do shipping or billing fields for custom fields as they are dynamic and change according to user site.

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Hello, [quote]1.) Yes it reaches the log details page as if everything worked fine[/quote] Looks like the problem is in download of export file. What if you set the Source as Save on server or Email file. Do you see the export file? Also for the download of export file can you check if you get any JavaScript errors? You can check [url=https://rolandd.com/documentation/ro-csvi/using-firebug-to-analyze-problems]Using Firebug to analyse problem[/url] document to check for Javascript error. Post a screenshot on what you see in the console. [quote]2.) / 3.) I only had one export. I just created another with only those two fields. The export seems to have worked[/quote] If the basic fields export has worked, can you add your actual export fields and try export with this new template? Does it work?

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Hello, [quote]Everything would be much simpler if you had advised me which plugin you use to import the download links! [/quote] We don't support or recommend any download links extensions. We have told this when you started this post. [quote]Receive from you a report of products already used to others does not mean that your customers then I consider you responsible for my results![/quote] We are responsible for anything with your CSVI product import but not with Spiral download plugin. We don't have any idea on the tables or code this extension uses to help you with its import. [quote]Would you like me to believe that they all have a few products and then combine them all by hand?[/quote] We are not sure how many of our clients are using this extension but we haven't got any user asking for help on this.

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Hi Could you add support to export values for this free plugin developed by VM mods https://forum.virtuemart.net/index.php?topic=127362.0 I tried to export values but being a plugin the product attributes are not exported, the values are stored in the database but not in the standard format and that seems the issue being stored like this: {"986":{"drop":{"custom_drop":"Blue"}}} with "BLUE" being the chosen option. There is a related post on the issue with CSVIpro https://forum.virtuemart.net/index.php?topic=134117.0 This plugin is used by many users and allows product weight change and multiple calculations, Regards

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Hello, Can you please tell me on which export operation? Is it VirtueMart User info export or any other? Or send me the export template XML file and i will check. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your export template and click continue. Download the XML file and post it.

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Hallo Dorine, Als ik kijk naar de twee websites die je hebt aangehaald dan worden de betaalopties getoond op basis van lokatie. Als ik dit doe met de standaard VirtueMart checkout pagina, dan gaat het prima. De betaalmethodes worden getoond zoals verwacht. Je gebruikt een One Page Checkout (OPC) plugin, het ziet er naar uit dat die niet goed de gegevens ophaalt. Je kan eens zien of je wel alle verwachte betaalmethodes ziet zonder de OPC, zo ja, dan weet je bijna zeker dat het in die OPC plugin zit. RO Payments doet zelf verder niets met het wel of niet tonen van zichzelf. VirtueMart regelt dat allemaal. Hoe dat werkt in een OPC, daar heb ik geen idee van, omdat het niet iets is wat ik ontwikkel verder.

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Thx! Done and working (products, manufacturers and vm categories). This solution was great! I only can i say: Your support ist best ever. Hope you've read my review. Nest stops: [color=red]Then I've tried to import the menus, there I got several issues with ordering and links... Please see: live shop: gyazo.com/5944a945ff27a178e9f75f4570be5dc3 (correct VM category link) correct ordering gyazo.com/9c0510a178dea01faac4c2de9463f06d nerw shop:link gyazo.com/a18003d7b126a4b1ee6815f43c199aa8 ("Weight Gainer" is wrong, it's in every case) wrong ordering: gyazo.com/366bec4a65b1136521fc31492267240b And then finally I can't import any VM users...[/color]

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Hello, [quote]1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart)[/quote] Yes, you're right there is no parent child relation examples explained in the document. All the examples are one product based. I will update the document. [quote]2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. [/quote] For CSVI to know the relation during import it is a must that parent-child relation is in the import file. [quote]If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one[/quote] Below is the example content from your import files and putting them together. You can try your import with this content and check. [code]product_sku;custom_title;custom_value;custom_param;product_name;product_in_stock;product_price;custom_param_cs_cz;product_parent_sku;custom_override ALP1;Velikost rámu~Modelový rok;customfieldsforall~customfieldsforall;S#M~2017;Alpina ECO M20 black-lime, 2017;;;S#M~2017;; ALP170002;Velikost rámu;customfieldsforall;S;Alpina ECO M20 black-lime, 2017;;;S;ALP1;Y~Y ALP170003;Velikost rámu;customfieldsforall;M;Alpina ECO M20 black-lime, 2017;;;M;ALP1;Y~Y[/code] [quote]Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.[/quote] The override value saved in the db is the parent product ID value. Product import with custom fields is not based only on customfieldforall.php file but there are other files related to it.

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Hello, [quote]It is very frustrated: the automatically update doesn't work, while I filled in my ID, which is in the subscription, at the field ID, see attachment1.[/quote] If you update your download ID and run a Joomla update for CSVI, it does not update for you? [quote]To do it manually is frustrated, it costs a lot of time, beacause I have to look and look if I have all the updates. [/quote] Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you? [quote]The second thing: while I have updates all the addons, I get an error message, see attechment2 . If I look at update... find updates, there are no updates which I have to update.[/quote] Yes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager? [quote]Third thing: An export file is not complete; one field stays empty, while the configuration is ok. At a subsite I have the same configuration and there it is not empty.[/quote] Can you tell us which field it is and also post the export debug log? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document. Does the field have values stored in database? [quote]The fourth thing: it is very frustrating for me that the help only is in English. For me that is very difficult. And I now there are people who talk Dutch............... Tomorrow I need this function to work.[/quote] Our forum uses English as primary language and so support is in English. Also, the issues which are discussed can be useful for users coming in future and its easy to understand if its in English.

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Basically what we are looking for is the ideal setting for not hitting that timeout. With how many lines per import doesn't really matter for you as long as the file gets imported. Another idea just hit me. We are barking up the wrong tree I think :D So regardless if we set the number of lines to 1 or 10000, with importing the external image you are reliant on the server where the image is stored. If requesting this image takes too much time, by the time the control is back to your server, the timeout is reached and the import killed. With you importing so many items, could it be that you are being rate-limited by the image server? [quote]I am not sure how many got imported[/quote] If you go to Logs in RO CSVI, you should be able to see your last import and till how far it got with the import.

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Here is what i have done I deleted all the templates and their fields i made new ones but it didnt work . so i made a really simple csv file with only product name , products SKU and category path and IT WORKED . It was pretty fast actually . so i think there is something wrong with my file that your analyzer cant detect that. i will test their fields one by one and i will let you know what causes it actualy. thank u very much. (ps i will post this in the forum too in case it can help other users. )

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@tharuna rightfully told me that you want a backend export and not a frontend. Mea culpa. In the backend, I would do the following. You create a backend module of the type [b]Custom HTML[/b]. Inside this article you add the link to the template to run as export. The link should be: [code type="markup"] index.php?option=com_csvi&task=export.start&csvi_template_id=ID [/code] Just replace ID with the actual template ID. You can publish the module on the control panel, so users can click it directly from there. Let me know if that helps.

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The user account used needs to have backend access, make sure that works. A blank page is usually an internal server error. You can start by setting the error reporting to Maximum in Joomla to see if you can see the error. Otherwise you will have to ask your hosting provider for what is in the server error log. Once you know the error, it makes it easier to know where to look.

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Hello All, I have just purchased and integrated CSVI reluctantly, but I have to say it will really make life easier in the future as I get more creative with it. So, congratulations on a great product! That being said, lets get down and dirty with it... I have the latest Joomla! and CSVI installed as well as the latest stable release of Hikashop Business with multiple paid add-on's for HikaShop. I have setup a HikaShop orders export to a separate table in the database but have a few issues so far that I would really like to get worked out: PRIORITY #1 (for me) - I am logging the export template and see it run, but I do not see any rows being processed when triggered from the "After Created" mass-action; however running the export from the CSVI component back end does populate the table as expected. I really want the template to be triggered when HikaShop receives an APN from PayPal updating the order to Confirmed. PRIORITY #2 (for me) - When exporting orders from HikaShop there is a field zone_name_english, which is the human readable name of the country the user lives in and is what I can use with USPS API, but I have found no way to get the friendly name for the user's state in the HikaShop orders export??? PRIORITY #3 (for me) - Although I can beautifully export orders from HikaShop to a table albeit a few kinks, if the user has ordered multiple items it does not show up in the export. I imagine this could be done by iterating over the items in the order and joining that data to the right of the table if it exists. This is important to me because I have to declare each item on the customs forms and I currently have an ODBC connection between stamps.com software and my site. If This was an option for me I could auto map customs declarations which would cut my label printing time in half. PRIORITY #4 (for me) - I think the last major thing for me is that when exporting HikaShop orders to another table there are sometimes field separator values in the data. For example, international users will often comma separate their street address adding sub regions or communities of a particular city they live in (similar to counties for those of us in the states, although we don't add it to our addresses). This has caused a lot of issues with my imports thus far, and I would really like to find a way to overcome this obstacle. Right now I have a cron job setup to run a replace query, which is a bit of a dirty way to do things as more moving parts makes this harder to manage. I am sure I will have a few other things to look into in the near future and have some I am working out now, but these are the big ones for me that I would really, really, really like to resolve ASAP. Thanks again for such a great and versatile tool as well as your future support!

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Hello Thank you for that, I am afraid that it failed to correct the problem. I removed, re-installed it etc. I have followed the instructions with regards to web dev tools. here is the code could you please help. [code type="markup"] CSVI - Maintenance - Draganfly Motorcycles - Administration .icon-16-separator{background:none!important;background-image:none!important}.menu-icon-16-acymailing{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acymailing.png) no-repeat}.menu-icon-16-users{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-users.png) no-repeat}.menu-icon-16-acylist{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acylist.png) no-repeat}.menu-icon-16-newsletter{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-newsletter.png) no-repeat}.menu-icon-16-autonewsletter{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-autonewsletter.png) no-repeat}.menu-icon-16-campaign{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-campaign.png) no-repeat}.menu-icon-16-acytemplate{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acytemplate.png) no-repeat}.menu-icon-16-process{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-process.png) no-repeat}.menu-icon-16-stats{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-stats.png) no-repeat}.menu-icon-16-acyconfig{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-acyconfig.png) no-repeat}.menu-icon-16-update{background:url(https://www.draganfly.co.uk/media/com_acymailing/images/icons/icon-16-update.png) no-repeat}.menu-icon{background:url(components/com_sef/assets/images/xicon.png.pagespeed.ic.VjDCyxJBpn.webp) no-repeat}.menu-icon-16-sefcpanel{background:url(components/com_sef/assets/images/xicon-16-sefcpanel.png.pagespeed.ic.nQPeKwexUH.webp) no-repeat}.menu-icon-16-sefconfig{background:url(components/com_sef/assets/images/xicon-16-sefconfig.png.pagespeed.ic.gSM8OI9qw4.webp) no-repeat}.menu-icon-16-sefplugin{background:url(components/com_sef/assets/images/xicon-16-sefplugin.png.pagespeed.ic.u8l29hIkFo.webp) no-repeat}.menu-icon-16-edit{background:url(components/com_sef/assets/images/xicon-16-edit.png.pagespeed.ic.29P_DlFWpo.webp) no-repeat}.menu-separator{background:url(separator) no-repeat}.menu-icon-16-url-edit{background:url(components/com_sef/assets/images/xicon-16-url-edit.png.pagespeed.ic.vDA5Ug-1gw.webp) no-repeat}.menu-icon-16-manage-tags{background:url(components/com_sef/assets/images/xicon-16-manage-tags.png.pagespeed.ic._wh55yVN_-.webp) no-repeat}.menu-icon-16-manage-sitemap{background:url(components/com_sef/assets/images/icon-16-manage-sitemap.png.pagespeed.ce.O_y0HDWk6C.png) no-repeat}.menu-icon-16-301-redirects{background:url(components/com_sef/assets/images/xicon-16-301-redirects.png.pagespeed.ic.Ot4AohHnUN.webp) no-repeat}.menu-icon-16-statistics{background:url(components/com_sef/assets/images/xicon-16-statistics.png.pagespeed.ic.iaRt9M6ONg.webp) no-repeat}.menu-icon-16-update{background:url(components/com_sef/assets/images/xicon-16-update.png.pagespeed.ic.BC_-eyu7Z5.webp) no-repeat}.menu-icon-16-help{background:url(components/com_sef/assets/images/xicon-16-help.png.pagespeed.ic.Q1f1Zy_aTC.webp) no-repeat}.menu-CF{background:url(components/com_chronoforms5/xCF.png.pagespeed.ic.lDaX0yFTfi.webp) no-repeat}.menu-icon-16-cb{background:url(https://www.draganfly.co.uk/components/com_comprofiler/images/xicon-16-cb.png.pagespeed.ic.3m9JMK83Lu.webp) no-repeat}.menu-columns{background:url(components/com_contentstats/assets/images/columns.png) no-repeat}.menu-project_16{background:url(components/com_creativecontactform/assets/images/xproject_16.png.pagespeed.ic.MeEkmaRCkr.webp) no-repeat}.menu-x_icon{background:url(components/com_extplorer/images/x_icon.png) no-repeat}.menu-fs-ico-16{background:url(components/com_fastseller/static/img/xfs-ico-16.png.pagespeed.ic.AzIyvdr3mA.webp) no-repeat}.menu-icon-16-hikashop{background:url(https://www.draganfly.co.uk/media/com_hikashop/images/icons/xicon-16-hikashop.png.pagespeed.ic.P9DZjomIn8.webp) no-repeat}.menu-icon-16-article{background:url(templates/bluestork/images/menu/xicon-16-article.png.pagespeed.ic.MyiertRF_E.webp) no-repeat}.menu-icon-16-category{background:url(templates/bluestork/images/menu/xicon-16-category.png.pagespeed.ic.MvRuBiXOQl.webp) no-repeat}.menu-icon-16-user{background:url(templates/bluestork/images/menu/icon-16-user.png.pagespeed.ce.kFzHsYurqi.png) no-repeat}.menu-icon-16-content{background:url(templates/bluestork/images/menu/xicon-16-content.png.pagespeed.ic.zWFjmz-UDd.webp) no-repeat}.menu-icon-16-config{background:url(templates/bluestork/images/menu/icon-16-config.png.pagespeed.ce.tSJbnvZxJt.png) no-repeat}.menu-icon-16-default{background:url(templates/bluestork/images/menu/xicon-16-default.png.pagespeed.ic.WBm2X-w0jO.webp) no-repeat}.menu-icon-16-help{background:url(templates/bluestork/images/menu/xicon-16-help.png.pagespeed.ic.3uKy7_T1rC.webp) no-repeat}.menu-icon-16-help-jrd{background:url(templates/bluestork/images/menu/xicon-16-help-jrd.png.pagespeed.ic.itYx7q67sY.webp) no-repeat}.menu-logo{background:url(components/com_jce/media/img/menu/xlogo.png.pagespeed.ic.3mBBDeMkTE.webp) no-repeat}.menu-jce-cpanel{background:url(components/com_jce/media/img/menu/xjce-cpanel.png.pagespeed.ic.lrcYV2J4Ek.webp) no-repeat}.menu-jce-config{background:url(components/com_jce/media/img/menu/jce-config.png.pagespeed.ce.maK27ZFvwu.png) no-repeat}.menu-jce-profiles{background:url(components/com_jce/media/img/menu/xjce-profiles.png.pagespeed.ic.wKop4IkGZ4.webp) no-repeat}.menu-jce-install{background:url(components/com_jce/media/img/menu/jce-install.png.pagespeed.ce.HQF_4sDdYW.png) no-repeat}.menu-jotcache-logo{background:url(components/com_jotcache/assets/images/xjotcache-logo.png.pagespeed.ic.wF0SeNlBK7.webp) no-repeat}.menu-icon-16-mijoftp{background:url(components/com_mijoftp/assets/images/icon-16-mijoftp.png.pagespeed.ce.a_N2yFfsV5.png) no-repeat}.menu-mijosearch{background:url(components/com_mijosearch/assets/images/xmijosearch.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-config{background:url(components/com_mijosearch/assets/images/xicon-16-as-config.png.pagespeed.ic.hbWz8b6sMz.webp) no-repeat}.menu-icon-16-as-extensions{background:url(components/com_mijosearch/assets/images/xicon-16-as-extensions.png.pagespeed.ic.LNs8KIRvda.webp) no-repeat}.menu-icon-16-as-statistics{background:url(components/com_mijosearch/assets/images/xicon-16-as-statistics.png.pagespeed.ic.4c435wbN_C.webp) no-repeat}.menu-icon-16-as-filters{background:url(components/com_mijosearch/assets/images/xicon-16-as-filters.png.pagespeed.ic.YLSK6VpeIX.webp) no-repeat}.menu-icon-16-as-search{background:url(components/com_mijosearch/assets/images/xicon-16-as-search.png.pagespeed.ic.5I2KP9G1ZG.webp) no-repeat}.menu-icon-16-as-upgrade{background:url(components/com_mijosearch/assets/images/xicon-16-as-upgrade.png.pagespeed.ic.D2R_2AaxJ1.webp) no-repeat}.menu-icon-16-as-support{background:url(components/com_mijosearch/assets/images/xicon-16-as-support.png.pagespeed.ic.K9OnYSv1eG.webp) no-repeat}.menu-responsivizer-16x16{background:url(components/com_responsivizer/images/responsivizer-16x16.png) no-repeat} eval(mod_pagespeed_VEShUZnb9g); eval(mod_pagespeed_pi_txB_CqZ); eval(mod_pagespeed_JNh$T_Ur_7); eval(mod_pagespeed_j_j96zFpqz); eval(mod_pagespeed_l5cgO0Q26v); eval(mod_pagespeed_YfmLMcs_XS); eval(mod_pagespeed_v5F7_6pGCV); eval(mod_pagespeed_1U22m$UcVw); eval(mod_pagespeed_JANIcyLAqF); jQuery(document).ready(function(){jQuery('.advancedSelect').chosen({"disable_search_threshold":10,"search_contains":true,"allow_single_deselect":true,"placeholder_text_multiple":"Type or select some options","placeholder_text_single":"Select an option","no_results_text":"No results match"});});jQuery(document).ready(function($){if(window.toggleSidebar){toggleSidebar(true);}else{$("#j-toggle-sidebar-header").css("display","none");$("#j-toggle-button-wrapper").css("display","none");}}); (function(){Joomla.JText.load({"COM_CSVI_ERROR":"Error","COM_CSVI_ERROR_500":"This error means that something has gone wrong but the server does not want to tell you what exactly happened. The only way to find out is to ask your hosting provider for the error message in the error log. For further information you can check the 500 Internal Server Error document on our site. Without the real error we will not be able to help you.","COM_CSVI_INFORMATION":"Information","COM_CSVI_CLOSE_DIALOG":"Close","COM_CSVI_ERROR_CREATING_FOLDER":"An error occured creating the folder","COM_CSVI_ERROR_DURING_PROCESS":"An error has occured during the import. Below the information received from the server.","COM_CSVI_CHOOSE_TEMPLATE_FIELD":"COM_CSVI_CHOOSE_TEMPLATE_FIELD","COM_CSVI_ERROR_PROCESSING_RECORDS":"An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.","JTOGGLE_HIDE_SIDEBAR":"Hide the sidebar","JTOGGLE_SHOW_SIDEBAR":"Show the sidebar"});})(); Draganfly Moto... window.addEvent('load',function(){var url='/administrator/index.php?option=com_mijosearch&controller=ajax&task=complete';var completer=new Autocompleter.Ajax.Json($('q'),url,{'postVar':'q'});});    System Control Panel Global Configuration Global Check-in Clear Cache Clear Expired Cache System Information Users Manage Add New User Groups Add New Group Access Levels Add New Access Level User Notes Add User Note User Note Categories Add New Category Mass Mail Users Menus Manage Add New Menu All Menu Items Community Builder Add New Menu Item Hidden Menu Add New Menu Item Main Menu Add New Menu Item Shop Add New Menu Item Content Articles Add New Article Categories Add New Category Featured Articles Media Components acymailing users lists newsletters autonewsletters campaign templates queue statistics configuration updateabout ARTIO JoomSEF Control Panel Configuration Manage Extensions Edit .htaccess Manage SEF URLs Manage Meta Tags SiteMap Manage 301 Redirects Statistics Upgrade Help & Support cbjuice process-users-from-or-to-a-csv-file export-users-to-csv notify-users about-cbjuice ChronoForms5 ChronoForms5 Validate Installation Community Builder Control Panel User Management Tab Management Field Management List Management Plugin Management Tools Configuration Contacts Contacts Categories content-statistics Creative Contact Form Personal Overview Forms Fields Templates CSVI Pro Dashboard Import Export Templates Maintenance Logs About extplorer Fast Seller HikaShop Products Categories Users Orders Configuration Discounts Help Update / About JCE Editor Control Panel Global Configuration Profiles Install Add-ons Joomla! Update JotCache Messaging New Private Message MijoFTP MijoSearch Control Panel Configuration Extensions Statistics Filters Search Upgrade Support Post-installation Messages Redirects reset-password responsivizer Search Smart Search Tags Extensions Manage Install Update Manage Discover Database Warnings Install Languages Update Sites Modules Plugins Templates Styles Templates Language(s) Installed Content Languages Overrides Help Joomla! Help Official Support Forum Official Language Forums Documentation Wiki Joomla! Extensions Joomla! Translations Joomla! Resources Community Portal Security Centre Developer Resources Stack Exchange Joomla! Shop Community Builder Control PanelUser ManagementAdd New UserTab ManagementAdd New TabField ManagementAdd New FieldList ManagementAdd New ListPlugin ManagementInstall New PluginToolsConfigurationCredits Iain Gwynn Edit Account Logout Draganfly Moto... (function(){var g=this;function h(b,d){var a=b.split("."),c=g;a[0]in c||!c.execScript||c.execScript("var "+a[0]);for(var e;a.length&&(e=a.shift());)a.length||void 0===d?c[e]?c=c[e]:c=c[e]={}:c[e]=d};function l(b){var d=b.length;if(0d){for(var a=Array(d),c=0;c=d.offsetWidth&&0>=d.offsetHeight)a=!1;else{c=d.getBoundingClientRect();var f=document.body;a=c.top+("pageYOffset"in window?window.pageYOffset:(document.documentElement||f.parentNode||f).scrollTop);c=c.left+("pageXOffset"in window?window.pageXOffset:(document.documentElement||f.parentNode||f).scrollLeft);f=a.toString()+","+c;b.b.hasOwnProperty(f)?a=!1:(b.b[f]=!0,a=a=b.g.height&&c=b.g.width)}a&&(b.a.push(e),b.c[e]=!0)}p.prototype.checkImageForCriticality=function(b){b.getBoundingClientRect&&q(this,b)};h("pagespeed.CriticalImages.checkImageForCriticality",function(b){n.checkImageForCriticality(b)});h("pagespeed.CriticalImages.checkCriticalImages",function(){r(n)});function r(b){b.b={};for(var d=["IMG","INPUT"],a=[],c=0;c CSVI - Maintenance Toolbar Continue Help Dashboard Import Export Templates - Template fields - Rules - Field mapper Maintenance - Available fields - Analyzer - Tasks - Running processes Logs About What would you like to do? -- Make a choice -- CSVI Pro HikaShop × Error No operation has been chosen, so I don't know what you like me to do. Select an extension first and then select the operation you want to perform. OK showMsg=function(header,body,okBtnText){jQuery('#warning').find('.modal-header > h3').text(header).end().find('.modal-body').html(body).end().find('.ok-btn').html(okBtnText).end().modal('show');} Joomla.submitbutton=function(task){if(task=='hidetips'){if(document.adminForm.task.value=='hidetips'){jQuery('.help-block').hide();document.adminForm.task.value='';}else{jQuery('.help-block').show();document.adminForm.task.value='hidetips';}return false;}else{if(jQuery('#csviModal').length>0){jQuery('#csviModal').modal('show');jQuery('.ok-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');execute(task);});jQuery('.cancel-btn').on('click',function(e){e.preventDefault();jQuery('#csviModal').modal('hide');});}else{execute(task);}}};function execute(task){if(jQuery('#operation').val()===null||jQuery('#operation').val()==''){jQuery('#warning').modal('show');return false;}else{Joomla.submitform(task);}}; CSVI Pro 6.6.3 | Copyright (C) 2006 - 2016 RolandD Cyber Produksi Joomla! 3.6.2  —  © Draganfly Motorcycles 2016 [/code]

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Hello, You did not mention which export you are trying to do. If you want to export only shipping address fields and if its Userinfo export, in your template settings on Options tab, you can set User address type filter to shipping address and export the records. If its order export, in template settings on Options tab, you can set Order address type filter to shipping address and export.

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Hello Jo, [quote]Is there any change you can have a look at the back-end of the site to see what the issue is?[/quote]It is not a CSVI issue but a permission issue on the server. CSVI needs write access to the tmp/com_csvi/export folder. You will have to look into that. I do operate from the Netherlands but currently on the road for Joomla. However you can contact me via Skype user csvimproved.

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Hello Don, As the resulting file tells you, you have made selections which led to nothing being matched. Do you get any output if you set the [b]User vendor group[/b] to Don't use? I am thinking that your shoppers are not vendors, at least not at the same time. As Tharuna said, it may be a good idea to update to CSVI 6, since CSVI 5 support ends in 2 weeks.

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Hi, if I try to import an order, it will end up with an error: [b]Cannot process order. There is no user ID and there is also no valid order found[/b] the same happens if I try to import a sample file: [url=https://csvimproved.com/support/import/203-virtuemart/1080-virtuemart-orders-import]sample file[/url] how to solve this problem? Thanks, Petr. Joomla! 3.8.4 CSVI Pro 7.4.1 VirtueMart 3.2.12

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Hello Tharuna, I am afraid I was not clear enough. The custom fields are part of the Joomla core, so native Joomla and no 3d party. The user can create custom fields like I did, brand, price etc. for all articles in the site. What I like to do now is export the articles where the fields are not yet filled in. That should not be a great problem for such an advanced product as CSVI ? regards, Jules

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we just bought thesoftware to import users. at our test website it went ok, but at the life website it give the error: No column headers have been found in the file But the file works perfect on the test website with the same asci file This is the content: "email";"username";"usergroup_name";"password" "istefanescu@kphuisartsen.nl";"I.Stefanescu";"PO";"BB2121B" "s.vluggenpoh@xs4all.nl";"S.Vluggen";"PO";"ET6291V" both websites have Joomla 3.9.6 and SCVI Pro 7.11.0 But the life website is a copy of the old one of 4 days ago I checked all parameters but they are the same?? I am curious about the solution.. Leon

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Hello Elisabeth, You are not seeing the values of id, title and category in F2C article export because we have no support for Joomla fields yet in Form2Content export. If it is to import the Content type fields as Joomla custom fields then you can do the following. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. 2. In your Form2Content Article export add fields website, email and reference_id (This is id of Joomla content linked to Form2Content article) and do the export. 3. Create Joomla content import template. 4. In the Joomla content import template link reference_id field to id field, website and email to your Joomla custom fields. 5. Run the import with the exported file. Since we are running the import with the id, the content type fields values which has to be Joomla custom fields values will get updated to article with corresponding id. Let me know if this helps.

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Goedemorgen Mirek, Het lek is boven :o Het zat op een plek waar ik het niet verwacht had. In de table #__update_sites is een kolom die heet [b]extra_query[/b] hier stond nog een het oude download ID in. Daardoor bleef die terug komen. Door dat veld leeg te maken liep alles ineens door. Ik denk dat je bij andere sites waar je dit probleem hebt dan dit ook even zou moeten doen. Daarna zou alles door moeten lopen. Ik heb nu alleen RO Payments geupdate op de test site, je kan zelf de HikaShop doen om te zien dat het werkt. Ik ga in de volgende versie opnemen dat dit veld leeg gemaakt wordt, deze versie zal dan nog wel met de hand moeten worden geïnstalleerd. Het alternatief is natuurlijk om zelf het veld leeg te maken.

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Hello, Attached is an alternative way to retrieve the SEF URL by sending a request to the server for every URL. This way CSVI mimics to be a user and should get a more accurate SEF URL. Only downside might be the number of requests but you need to see if it works for you. In this document it's explained how to load a patch file in CSVI: http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file

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Hello, [quote]Maybe the export file being a BOM file is an issue for you? Just let me know if I'm not clear.[/quote] BOM is not generated with export but by the tool you use to open the CSV files. It says that your file has some encoding issue or can be said as not a UTF-8 encoded file. We often recommend our users to use OpenOffice to avoid such issues with encoding. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 [/url] document.

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Hey Mark, The same story about unanswered emails I have heard from another user. I am aware that EZ Realty works OK as it is now and just looking forward as we are getting close to a year since the last release. CSVI 6 is coming out with EZ Realty support and not sure how much further to take it. For now it is OK :) I have no other suggestions just wanted to get your take on things.

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Roland Joomla 3.5.1 Virtuemart 3.0.16 CSVI 6.5.7 My use case is this. I have imported a number of customers into a specific usergroup on a Joomla site and I now need to allocate them to a Shopper Group in Virtuemart. I have looked through all the available fields and I can't see a field that would identify the user as a particular shopper group. Can you point me in the right direction please. Kind regarrds Mike

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Hello Dennis, Do you happen to have any templates without any fields? As for your first point, the bug is rather in how the user input is requested. The second point is definitely an issue of course, for that I have attached a patch file. You can [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the patch file[/url] and after that you should be able to export the templates.

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Hi; I've created an working template for importing users. All works fine. Using the same template from the front-end, results in an error 500. Lookting to my server's error log : [Mon Oct 17 17:44:40.632983 2016] [proxy_fcgi:error] [pid 29179:tid 139778276050688] [client 999.999.99.999:33424] AH01071: Got error 'PHP message: PHP Fatal error: Call to a member function getEnabled() on a non-object in /home/knr9999/domains/domain.nl/public_html/subdomain/components/com_csvi/controllers/imports.php on line 66\n', referer: http://www.domain.nl/subdomain/index.php All files have 644 and folders 755 And the php version is 5.5.38 Any suggestions?

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added cat id and now getting the following error Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 500 Status message: Internal Server Error I Love Film System Users Menus Content Components Extensions Help admin I Love Film Error An error has occurred. 1054 Unknown column 'ZfYMlSN1aTc' in 'where clause' SQL=SELECT id FROM `jos_k2_items` WHERE `alias`='Beneath the Harvest Sky' AND `catid`=ZfYMlSN1aTc

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Hello, It was just a fluke that it worked the way it did :P It was never intended to work that way. So, I had another look at the VirtueMart code (CSVI doesn't do the price calculation itself), I think the attached patch file does what you are asking for. You still have to use the force shopper group option but there is now an option to use the logged-in user details. Let me know if that works for you.

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Hi Roland, Did some more testing on items 2 and 3 above and it seems that when i set the shopper group of the admin user to other than VM's -default- it worked ok; need to do some more testing though. However the currency conversion issue still occurs, i.e. the price exported is always the shop's default one, Euro, regardless of the template Target Currency setting. Issue 1 (multiple duplicates export) still occurs also. Rgrds, Chris

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Hello Pas, [quote]Only question is; how do I setup my csv file to 'add' a 'new price' for shoppergroup 'winkeliers'?[/quote]That is clear. [quote]Don't know if I should use 'shopper_group_name_new', 'product_price_new' because the price is not set yet.[/quote]You don't need these fields because you are adding a new price. The fields you can user are: "product_sku";"shopper_group_name";"product_currency";"product_price";"product_tax_id" That should be enough to add a new price for a new shopper group.

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Hello :). I'm kind of new with csv improved even though I've been subscribing for a while, but now I have finally started to dig deeper into it :). I'm in the works of setting up a brand new store but I want to migrate all shoppers and certain products from my current store. Will csv improved handle all these things : Products & child products with break designs stockable custom fields All product reviews (these are for parent products only) All joomla users + vm shoppers Is there anything I should keep in mind when I'm setting up the new store? Or will this be as simple as it gets? :) Thank you Best regards Peter

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So I have been doing some testing on both Joomla 2.5 and 3.4.0 but I haven't seen any issues. Joomla 2.5 [quote] Processing started: 13th March 2015, 4:50 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:50 pm Process ran for 2 seconds User has been logged out [/quote] Joomla 3.4.0 [quote] Processing started: 13th March 2015, 4:56 pm Template name: Example VirtueMart Product export Results for ExampleVirtueMartProductexport ============================================= No log details have been found Processing finished: 13th March 2015, 4:56 pm Process ran for 2 seconds User has been logged out [/quote] All this using PHP 5.5.14 and tried it with a subfolder as well. Which PHP version is your SH command using? So we have to look at why it is failing on your system as the code seems to be OK. Not sure if it matters for your system but the template_id='20' has single quotes while the rest has double quotes.

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[quote]Hello Erik, You cannot import view levels using user import in VirtueMart but you can try importing using CSVI custom table import. Please have a look at [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]custom table import[/url] document to know on this import.[/quote] Thanks tharuna I will look. I'm not interested in importing view level access in Virtuemart, I use them in Joomla. Is the same? Regards Erik

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Hello, There is nothing I can fix, it works for 1000s of other users just not for you. Officially MariaDB is not supported but only MySQL. As I said before it seems to be a connection problem where the database doesn't allow multiple connections. It is reusing the connection that is already in use and so overwriting what is in progress. Changing the PHP version is not going to resolve the problem I think because PHP doesn't handle the connections. If that would be the case, everybody would have the problem. These 3 different machines are with the same hosting provider? If you setup a test site locally using WAMP/XAMPP, do you still have the problem?

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Hello, copy the patch file. New issue. Clicking on the orders export menu on the frontpage shows a white page. Patch file has been copied and the original export.php file has encountered this error. But only in the order export at. [attachment]orders-export.jpg[/attachment] A log file was made independently of the error. [attachment]com_csvi.log.1638.zip[/attachment] Clicking on the user export menu on the frontpage. Everything was fine, there was no white page. [attachment]com_csvi.log.1627.zip[/attachment] otletgazda

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Hi Roland, This is an incredibly fast support, wow, respect ! I loaded the patch and the cronjob works fine. But I had to modify the PHP-File as described in this Post: [url= http://www.csvimproved.com/forum?view=topic&catid=24&id=31188&start=12#36657]Topic[/url] The cronjob starts by an user with Superadmin-rights ... Is there a way to fix it without editing the PHP-file ? Another problem has surfaced: We protect our backend with the Plugin EasyCalcCheck PLUS - ECC+ which manipulate the URL of the backend. If the plugin is enabled we get the message: window.location = 'www.example.com/' You failed the spam check. Please try again! Do you have any experience with this plugin ? Or is it posssible to submit the token like the normal URL ? I mean, for example: /usr/home/xsufg/public_html/administrator[b]/?token=hereistthetokenplaced[/b]/components/com_csvi/helpers/cron.php Thank you so much for your support ! Nat

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Hello Davide, Starting from CSVI 7.11.0 version, User custom fields are made very specific for billing and shipping addresses. So if your custom field is for example user_phone, you should add billing_user_phone and shipping_user_phone fields according to the address you are exporting in your template fields. If you don't see these fields try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url]. Let me know if this solves your issue.

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Hallo Roland, Zoals ik al schreef verschijnen de betaalmethoden niet op de website. Dat wil zeggen op natuurlicht.nl verschijnen ze allemaal behalve iDEAL en op truelightdaglichtlampen.nl verschijnen ze helemaal niet. Volgens Neostrada hebben ze op de server niks veranderd wat hierop van invloed zou kunnen zijn en ik ben ben gister en vanochtend helemaal niet bezig geweest op die websites dus ik heb geen idee waar ik het zoeken moet. Ik heb virtuemart opnieuw geïnstalleerd en Ro Payments en plugin opnieuw geïnstalleerd. Ik heb alle betaalmethoden in Virtuemart geopend en opgeslagen, zonder succes. Ik heb geprobeerd om een nieuwe betaling aan te maken maar dat werkte ook niet. Er is geen enkele foutmelding. niet in de admin en niet in de winkelmand. Dit probleem lijkt me niet te maken te hebben met de betaalprovider maar dat is de Rabobank. Met vriendelijke groet, Dorine Post

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Hello, Let me group your questions into one post. [quote] I thought this would be fairly straightforward, but I can't even get to first base. [/quote]Did you see the [url=http://www.csvimproved.com/en/support/import/203-virtuemart/872-import-virtuemart-2-users]Import VirtueMart 2 users[/url] guide? [quote]Why can I import this field but not export it?[/quote]That is because of a bug but if you [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url], that will fix the issue. [quote] I can export the State field this way (as state_2_code)[/quote]Actually you can export the state field in 3 different ways: [ul][li]state_2_code[/li][li]state_3_code[/li][li]state_name[/li][/ul] [quote] Seems crazy to me to have to build a state code translation table to massage my data before importing it. [/quote]So you don't have to if you import the state_name field either alone or in combination with the state_2_code field. [quote]and the first one again was added with display name "userinfoimport". Is this a known bug or am I doing something wrong? [/quote]I was quite sure that was fixed. So I checked it, and it works OK when you have the name field in your import but if it is not, then it goes wrong. The attached patch fixes that as well. Let me know if there is anything else I can help you with.

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Hello, Thanks for your help but I'm another problem and maybe you can help me again: Since there are field names and paths that have changed from one version to another. When importing CSVI Virtuemart to be very useful to have a table that could see the correspondence between the names fields of existing fields in Joomla 1 and VM1 regarding Joomla 3 and Virtuemart 3. And the same for the routes. I think we would be useful to many users: P Example: Field name have changed Virtuemart 1 ---> Virtuemart 3 category_thumb_image -> file_url_thumb Example: Pathways changed Virtuemart1 -> Virtuemart 3 [/ b] components / com_virtuemart / shop_image -> images / stories / virtuemart Kind regards and Thanks!

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I don't know if you are a user of Akeeba Backup, this very popular backup extension for Joomla also has CLI scripts for running backups. Their CLI scripts also require the double dash as [url=https://www.akeebabackup.com/documentation/akeeba-backup-documentation/automating-your-backup.html#native-cron-script]explained in their documentation[/url]. In your case this wouldn't work either I think, which does make your setup a little different from the rest. Your idea is something you can try for sure.

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Hi Roland, sorry, I've tried to order the fields by "title", this didn't work, so I didn' et the unwanted entries anymore. Yeah :-) OK, so now please see: https://gyazo.com/15d125d5821e4c53cef654f2a6d4f6aa As you see the "publishing" worked, but the ordering is wrong and the links to the Vm categories don't fit. Live shop: https://gyazo.com/2f46d68c02dc29f279883d3440ecab50 (new one is above) Links live shop:https://gyazo.com/6335569d11997907cc992c00365ea807 Links new shop: https://gyazo.com/a30baeaa5b159ddbda8a1da1a32cbcbb We're coming closer! Last thing will be user import.

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Hello, We do not have documentation on regex as it is vast user based functionality and so having any specific document is not going to help. Can you backup your import template and send me? I will check here and see if i can find something. To get the template XML file go to CSVI maintenance menu, select CSVI Pro in first option and Backup templates in second option. Select your import/export template and click continue. Post the downloaded XML file.

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Hello, [quote]Great component and very, very complex.[/quote]Thank you and we are aware that it is a complex product. This is where the challenge lies to make it easy for newcomers and powerful for long time users. This is one of the reasons we have the advanced mode. Second step is now that finally the new site is live. Add a lot more documentation on the site. Yes, aliases will be created for new listings if not provided. If you want to force the recreation of aliases for existing aliases you can do so by clicking on the Advanced button in your template and then on the [b]Options[/b] tab you will have the [b]Recreate alias[/b] option.

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Hello, I see we are talking about a completely different type of export. I was thinking you are doing an order export while you are doing a user export. That was not clear to me as there was no debug log for me to see. Now that you included it I see what is going wrong and this is indeed related to the patch. The reason you get both types of addresses is because of the new feature you requested has been implemented. We will take a look and post an updated patch for you.

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I have done a little digging in the database on the Null entries above. I found the following on one of them. [attachment]null.jpg[/attachment] This database is a migration from VM 1.x. I used VM MIgrator to do the migration. The only things I migrated were user info and orders. Could these NULL entries be causing the problem and if so, are they safe to delete? The bottom line has Null in all the fields except the IDs shown above and the state filed which is 0.

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Hello, i want export one list of order at end of the month. only one line per order_id exemple : invoice number - date invoice - order_id - fullname - order_total - total_product_without_tax - product_tax - shipment_without_tax - shipment_tax - total_paiement - paiement_name I currently exports much, but I have several lines per order from there to more than one item per order. [b]Is it possible to export a sales summary by month-end on one line per order ?[/b] Thank-you French user ...sorry for my english :)

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Hi Roland, I know there are some filtering settings available during export of various templates, but it would be nice to be able to further filter some fields based on specific values during the process. A common example could be exporting the VM users waiting list. We'd like to export for example only the values with notified=0 because this is what matters. However currently, we have to export all the values, even the ones with notified=1 which is a bit of a problem, especially if you have a lot of data. I really think that such a functionality would add even more value to the export function, let me know if you have considered this! Rgrds, Chris

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Hello, The images category is ok now :) . I have a problem with the shoppers. They haven't all information. I have the name, username and e-mail. But have not the ID, the billing information (address, etc) and neither the shipment address. I try to import this from Jommla 1.5.6&Virtuemart 1.1.9 but the result csv file is empty, I can see only the name of headers. I import from the table "user info export" and choiche all fields. Thanks for your help Kind regards

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Hello Ray, Sorry to say, i am still not able to figure out how to get the option "Use current/parent product as derived". I dont see it in my test site when i try to add a new variation on custom fields tab. I tried to check on your test website but access to your VirtueMart pages are disabled for the user details you had sent me. Can you provide me the access to those views so i can have a look at it?

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Hello Teresa, A user trabica recently came up with same type of error and here is the [url=https://csvimproved.com/forum?view=topic&catid=44&id=33537&start=24]link[/url] to the post. The actual error was something else and it was not getting in logs. Roland had posted him a patch file so we get to know the actual error. Can you try loading the same patch file Roland had posted and see if you see the actual error? Can you post it here?

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Hi tharuna, thank you so much, i've made the changes you've suggested but now I'm getting this error: These fields have been found but are not supported by CSVI: state_name country_name I've attached the sample csv and log [attachment]exportar_usuarios1.csv[/attachment] [attachment]com_csvi.log.13.zip[/attachment] About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export Thanks

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I bought CSVI some few years back.. but then could not use.. paid for it but could not use with my little knowledge and gave up.. after all these years .. now again. i decided to buy again this time thinking i would work hard to make it work. but could not . then i turned to support forum here. I think with your help this time round it will work. Thanks .. Joomla https://servomotorexpert.in/administrator/index.php SUPER USER name: instockspares SUPER USE password: 1n$t0ck$pare$

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Hello, I have purchase component com_csvi_6.5.7_pro.zip to export virtue-mart product, with joomla 3.5, but there is no option for virtue-mart component when i create template for export product we want virtue-mart under Operations, when i create new template for export product the first step display Select Details -> Explanation Details Operations ->Component CSVI Pro Joomla Categories Joomla Content Joomla Menus Joomla Users I think we have missed virtue-mart option for Component . I am not able to export virtue-mart product. Please also check screen-shot i have attached. and give me solution. so please provide me solution for that looking forward to your reply. Thanks

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Hello, @ Joomla 3.8.10 + VM 3.2.12 + OPC 2.0.367 + CSVI Pro 7.9.0 I'd like to notice that unfortunately the [product_attribute] field doesn't work properly in advanced order export. It will export the default values of the custom fields. For example if you have a simple S type custom field dropdown with different product colors, you will get in the order export the default value and not the user choosen value. I checked the database table and it contains the right custom values for the order item.. Could you pls fix this? thanks

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Hi all, I'm new user to CSVI and I think it is what I need. However the thing that I would like to achieve is not yet working as expected. I'm able to import one single content into the desired category but what I really need is the possibility to import multiple. I can see from the logs that 202 records are processed. Also the CSV Analyzer is showing 3 records correctly. But only the 1st one is written to the database. Joomla 3.3 CSVI Pro 5.17 [attachment]import_statements.csv[/attachment]

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This is something I would recommend being able to add to Order exports. If someone is trying to see all the sales over the last month and confirm the orders, then its important for them to be able to view the order characteristics. Using the t-shirt example in ecommerce: Export shows sales of 500 t-shirts in the last month. Each t-shirt has 2 options, color and size. But the report wouldn't show those characteristics so the user wouldn't know what items sold more than others, etc...

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Hello Sergio, [quote]I could notice that the CSVI directly select the context column as primary key,[/quote] I won't agree to this statement. CSVI does not set any field on its own. By default the Import based on field will look like attached screenshot. The import based on field is specifically set by the user in his template. [quote]so in the Import Template, on the Option Tab, I just define the id, as the import based on, and works perfectly.[/quote] Glad to know that you got it working.

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Hello, [quote]we can't use the Installer as it is locked and we can't unlock it as we don't know who or how it was blocked in the first place.[/quote]It would be good to find out how to access that as this should just be an access issue. You can check the [url=https://docs.joomla.org/How_do_you_recover_or_reset_your_admin_password%3F]How do you recover or reset your admin password[/url] document to create a temporary super user. After that you have full access to your site to fix the issues.

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Hi, I don't have the key cron in my template options. I need to set "User modified date" from command line and this --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y") don't work. [root@admin49178387 ~]# php /var/www/vhosts/admin49178387.localhost/MYNAME/administrator/components/com_csvi/helper/cron.php --key="MYKEY" --template_id="1" --form.orderdatestart$(date -v-5d +"\%d-\%m-\%Y") date: invalid option -- 'v' Try `date --help' for more information. Use --help to see the help information Processing started... Template ESPORTA CLIENTI

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Hello, [quote]It looks like you are going to import 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) at once.[/quote] That is correct. [quote]However, the excel file contains data row by row. Do you import these code by uploading an xls file? Or maybe I should call this JSON from somewhere else?[/quote] The JSON data will be in the xls file you import. [quote]Can you provide an excel screen on these content? [/quote] See the attached screenshot. [quote]I just find that CAVI Field name does not have repeatable custom fields in the drop-down list. So I can't assign it to one of my excel columns.[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check. [quote]If you can record a video on how to do it, it will be super helpful. Thank you.[/quote] You would need an active subscription to get this extensive support. Right now we are limited with our support as the post is in pre-sale questions category.

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Oh my bad, I was looking at the CSVI 6 code. That change won't have any effect on CSVI 5 but leave that change. Find the file administrator/components/com_csvi/models/importfile.php and locate the line 1148 [code type="markup"]return $date->format('Y-m-d', false, false);[/code] and change this to: [code type="markup"]return ($tz == 'user') ? date('Y-m-d', $old_date) : $date->format('Y-m-d', false, false);[/code] Run the import once more and see if that keeps the date.

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Hello Roland all info for connect and programming the file cron Remember all info are more reserved and confidentiality. Host access via FTP ftp.mgutensilisrl.it user 1900670@aruba.it password Gennaio008 superuser to access Via website RolandD password RolanD_pass link administrative http://www.mgutensilisrl.it/administrator/ Template name IMPORTPROMOFTP the taskscheduler are setting on refresh every 30 minuti link taskscheduler provider pannel password to access is the some for access ftp website http://62.149.141.7/ScheduledTask/TaskScheduleWebApp/Mainpage.aspx?k=vBFMmVNQCI06s%2fraxTGnhHz6AywRLEBTvI0CO2193ATx6HyiwR80z650Yr1qJOCSyl7Jw4y%2fOV1fwE3AJBj8mumaRYaEqf0wCL36ayXoKgpREIBoT18GH6ZcwpCV1dfNBW1ziFowtFIkOJq5He4N%2b6wAAer8PHS%2fWdKpfFLrzHMqr6b%2bVnf6ao8qFbl4aNsdIu6CXLA%2bULQ%3d thnaks

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Hello, [quote]What is the new value I need to give to "file_url" to successfully import to my remote site? For example, if the image is in the C: \ Users \ Inès \ Desktop \ Website \ ImageName.jpg directory ? I can not do it for now[/quote] You cannot connect images from your local computer to your site. What you need to do is, upload all these images to default VirtueMart image location images/stories/virtuemart/product on your site and use image name in file_url field in your import file. This way CSVI will connect your image to product. Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/805-import-virtuemart-images]import VirtueMart images[/url] document for details.

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Hello, [quote]1) Virtuemart users: in admin i have 1298 customers but in export only 177. I can not see what i am doing wrong (see attachments)[/quote] Can you post the export debug log? To get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to get debug information?[/url] document. [quote]2) Products: i have a multilanguage site, but i dont see the title, descriptions for the different languages... [/quote] You cannot have title and description of all languages in one export file instead in your product export template settings on Options tab select the language you need to export the title and description.

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Hello, [quote]I currently exports much, but I have several lines per order from there to more than one item per order. Is it possible to export a sales summary by month-end on one line per order ? [/quote] You can check out the documentation [url=https://www.csvimproved.com/support/questions-and-answers/1105-use-of-group-by-and-sort-by-fields] Group by and Sort by[/url] fields to avoid duplicates in export. [quote]French user ...sorry for my english :)[/quote] Good enough for us to understand :laugh:

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I have many products set up in my J2Store, with some of them having multiple prices that are visible to specific user groups only. I just ran a test price export using the fields; SKU, price,customer_group_name Upon exporting, only the products with advanced pricing set up where exported, where I would have expected all product prices to be exported. I exported this for a test as in the future, It will be handy to export all prices & then import with price updates. How can I export all regular & advanced prices?

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Hello, [quote]Everything is fine but I can not find the field "perms" under CSVI - Available fields --- Virtuemart - User Info What do I need to do?[/quote] The field "perms" was used by old version of VirtueMart and no longer supported. The new field for latest VirtueMart version is shopper_group_name, You can use this field in your import file. I have updated the document too. Also, i noticed that you are using CSVI 6.5.5 version. The current version is CSVI 6.6.2, it is recommended to update your CSVI extension.

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Hello Rolandd, yes, that sentence I did read :-) But I do not know what that means. Do I have to write a plugin for CSVI, or is there a field available which could manage it. Or more simpler asked: How can I join two tables? I am practiced with the custom fields and sql and I have a query which does a table LEFTJOIN for a complete csv for a special export of more than the available fields of (for e.g.) included order-products, -users and so on. So now I try to realize an based sql statement (which is including 2 or more tables) and I do not get it to work with CSVI :-) Please point me a direction. Best regards, Pierre.

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Hello Julius, To make it easy for users we have added an option of changing virtuemart_vendor_id field value to 0 from CSVI maintenance menu instead of looking for table in database and changing it manually. You need to [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] to get this new option. Once the patch file is updated, go to CSVI Pro >> Maintenance page. Select VirtueMart in first drop down and Fix related products/categories duplicates option in the second drop down, click Continue. This will fix the virtuemart_vendor_id value to 0. Now run the import and check if the related products are not duplicated. [attachment]patch_vm_maintenance_2017_11_09.zip[/attachment]

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Hello Andrea, CSVI doesn't remove the zeroes before the usernames, if you import them and they are gone, it means they are gone in the file you are importing. Most likely is, if the file has been opened in a spreadsheet, the zero has already been removed there because spreadsheets will do that with numbers that start with a zero. The best way to see that is to check the file you want to import with a plain text editor. This will show you how CSVI sees your data. To know more you will have to post your debug log and the file you are importing if you want us to check what is happening. In case the import file (because they are users) contain confidential information. Please send it via a Private message.

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We are running into an SQL error when running a Hikashop Order export. This is the error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') GROUP BY `order_number`,`order_created`,`order_status`,`user_email`,`order_pay' at line 34 SQL=SELECT `order_number`, `order_created`, `order_status`, `user_email`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_company` AS `shipping_address_company`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_country` AS `shipping_address_country`, `order_payment_method`, `order_product_name`, `order_product_quantity`, `order_product_price`, `order_shipping_method`, `order_shipping_price`, `order_product_tax`, `order_full_price`, `serial_number`, `order_discount_code` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN () GROUP BY `order_number`,`order_created`,`order_status`,`user_email`,`order_payment_method`,`order_product_name`,`order_product_quantity`,`order_product_price`,`order_shipping_price`,`order_full_price`,`serial_number`,`order_discount_code` Attached is our template backup

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Hello, [quote]is very rude. I have two licenses with you and I deserve a little bit of supported answers to my questions when I have difficulty to understand your way of program thinking.[/quote] The intention here is not to be rude but to confirm from you that my explanation was clear enough or if i should clarify with more examples. Not sure how it sounded rude for you:D [quote]Second: How can I prevent CSVI to create the new SKU from file and just update the existing ones in the database? [/quote] In that case, the setting of Skip New items to yes is correct. If you see the message "not added because ignore non-existing items enabled" for a row you can ignore it because it is RO CSVI which is ignoring the new record. To just update the existing prices in database you need to add few more needed fields to your price import. I have explained about these needed fields in my previous post. You can also check the document i linked earlier. Let me know if you need any more help.

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Hello, You can use field mapper but it is not required as you can add the fields yourself as well on the Template Fields page. This is generally the place to manage your template fields as well. The problem is your file, this has been saved with a BOM, or in other words as UTF-8Y. This causes the field mapper not being able to read the file correctly. So, the solution here is to save the file as UTF-8. We have this explained in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial. Just another idea, since you are exporting from HikaShop, you can already set the fieldnames to the VirtueMart needed fieldnames in your export template. You can do this by going to Template Fields and select the export template. Edit a field and set the [b]Column header[/b] to the CSVI fieldname. The exported file will then have the correct fieldnames. You can then simply import it by setting your import template to [b]Use column headers for configuration[/b] and you don't need to setup any fields anymore.

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Hi, I downloaded all the extensions which were available; HikaShop plugin for CSVI 7 Pro Plugin for CSVI 7 Pro to export single orders for HikaShop. VirtueMart 3.0.3 and higher plugin for CSVI 7 Pro etc etc Export VirtueMart data and import to HikaShop 4. Run the HikaShop user import after this im trying to execute the following command Hikashop Customer import I cant in the field activation change to another word as: address_street address_street2 address_city address_company etc etc Can you help me with this. Thank you in advance

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Hello Davide, Assuming that you are running VirtueMart order export, the patch file for supporting billing_ and shipping_ for user custom fields in Order export is ready and is attached. Can you [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]load the attached patch file[/url] and let me know how it goes? Also make sure you [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] after loading the patch file. [attachment]patch_vm_2018_12_10.zip[/attachment]

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Hello, [quote]Lets suppose that we want to list some other products - these would have four dropdowns, "Colour", "Length", "Width" and "Type". As I understand it, the only way I can import these new labels is to import the custom fields, and then to update the available fields, then amend the import template to include these new fields. I don't want to provide back end access to do this, so I want to know if there's another approach. I want users to be able to add whatever dropdowns they need for whatever products they're listing without having to involve me or have administrative access to the website.[/quote] The order you said is correct, Import the custom fields then update the available fields but it is not a must that the new fields are to be amended to the import template. Users can have the new fields in their import file and with setting Use file for configuration set to Yes on File tab in import template, CSVI will automatically read the new fields from the import file using column headers. Infact CSVI can read all the fields from file with this setting and not only the new fields just that the column headers should match to the name of the field as stored in the database. [quote]One method I've been looking into is to create an xml file containing the new template and import this, followed by the field update, all done via cron job, but I wondered if there's a simpler way?[/quote] For imports you can do it Via [url=https://csvimproved.com/support/questions-and-answers/4215-run-cron-using-url-on-frontend]Frontend using a URL[/url] too but you need to update available fields using cron.

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I also just checked my db to be sure maybe a setting wasn't hung there forcing it to use order_id. "category_separator":"\/", "splitorderline":"0", "ordernostart":"", "ordernoend":"", "orderlist":"", "orderdaterange":"lastrun", "orderdatestart":"", "orderdateend":"", "ordermdatestart":"", "ordermdateend":"", "orderstatus":["confirmed"],"orderpayment":["1"],"ordermanufacturer":["none"],"ordercategory":["none"],"ordercurrency":[""],"orderpricestart":"", "orderpriceend":"", "orderuser":[""],"orderproduct":[""],"groupbyfields":"{\"name\":[]}", "sortfields":"", "use_system_limits":"0", "max_execution_time":"", "memory_limit":"", "csvi_template_id":2,"tags":null} Any ideas as to why my orders are not being exported? Like I said, when I run the export manually it will do it correctly, but when triggered by the mass-action it does not. After looking at the documentation it seems there may be a way to trigger the export after all. It is not really how I want things to work, but it may solve both issues at once.... I still would want to find a way to get this mass-action triggering my exports in other words. I can use the export URL as the redirect for when a user completes a payment. In theory the user will be redirected to the export URL when they finish up with PayPal triggering the export at which point would also include their own order as it would be then set to completed as well. Thoughts? I don't really like putting work arounds in place rather than using intended functionality though.

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Hey Jimmy, CSVI 6 became stable last month, the CSVI 6.1.0 was a new release in the CSVI 6 cycle. [quote]I really didn't the hassle of upgrading right now.. isit necessary? [/quote]Not necessary you can apply the change manually as well. Find the file administrator/components/com_csvi/models/com_k2/import/itemimport.php and in that file look for the line that says [code type="markup"]$value = $this->convertDate($this->$title, 'date');[/code] and replace it with [code type="markup"]$value = $this->convertDate($this->$title, 'date', 'user');[/code] that should be enough to make it work.

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Hi. im importing some products in the virtuemart i started with a test csv file. so i can be sure about the validation of my csv file. but the problem is after clicking on import it import that one file but doesn't finish the importing session. so server keeps going. that causes that i cant edit the imported product or website will become extremely slow i will attach my csv file to this post . if you need to login to my admin area i can DM your the user credentials . just let me know . thanks a lot

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I think i already confuse you so again and for the last time: This is what i need 1.User make order 2.The system Export the order and take the Ship To Name and put it in Full_Name field 3. If the Order don't have the Ship To name the system will use Bill To name I have [b]Billing or shipping address[/b] enabled in my options but this function is working only for the address not for the name Thanks We are exporting data as CSV file Do i need to patch the code or this can be done with Rule?

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I am running J!3.0.48 with CSVI 6.55, Virtuemart 3.0.12, and PHP 5.6.2. I am trying to export a list of VM customers with addresses. I have a template set up with action=export, component= Virtuemart, and operation=users info. I have these fields set: 1 full_name 2 address_1 3 city 4 zip 5 state_name 6 state_2_code 7 state_3_code When I try to do the export, I get the following error message: Error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '' at line 3 SQL=SELECT state_name FROM dev3_virtuemart_states WHERE virtuemart_state_id = I have tried it with and without the state id fields. What am I doing wrong?

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Hello ! I'm importing, nearly daily, new users with CSVI Pro 6.6.2 My import template works very well but only when I select the input file from my computer. When I try to load the file from a FTP server it doesn't work My FTP setting seems to be correct because when I hit the test button in the template page I get the message 'FTP connection successful - the file have been found on the FTP server' but when I click Import/select file/preview, the resulting message is 'JFTP: :get : bad response' and 'Impossible to read the file from FTP' [attachment]com_csvi.log.313.zip[/attachment] [attachment]com_csvi.log.313.zip[/attachment] [attachment]user_import_error.jpg[/attachment] What could be the reason ? Thanks, Olivier

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Hello, I'm trying to import virtuemart products, orders and joomla users but I'm getting error 500. Asked my hosting provider to send me information from longs: [Mon Feb 19 02:21:23.392505 2018] [fcgid:warn] [pid 28746:tid 140314671679232] (104)Connection reset by peer: [client 88.240.74.90:59937] mod_fcgid: error reading data from FastCGI server, referer: https://www.baseini.net/newsite/administrator/index.php?option=com_plugins&view=plugin&layout=edit&extension_id=10314 [Mon Feb 19 02:21:23.426194 2018] [core:error] [pid 28746:tid 140314671679232] [client 88.240.74.90:59937] End of script output before headers: index.php, referer: https://www.baseini.net/newsite/administrator/index.php?option=com_plugins&view=plugin&layout=edit&extension_id=10314 Could you please advice me what I should do?

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Hello, [quote]Are you saying if I import both fields, state_2_code and state, where only state_2_code has a value and state is blank, then it will update the state correctly in the user address?[/quote]What I mean is that both fields can be in your import file but the state_name has to be filled. To help you out I have attached another patch, after you load this patch go to Available Fields and click on the Update button. This makes the state_2_code available for the user import. So you can use just that field and don't need to worry about the state_name field. [quote]Also, I'd like to insert this field next to the state field, but is there a simple way to change the order of the fields, without editing each one to change the order number?[/quote]You can change the number in the box before the field names, after that click the Save button in the toolbar on the right. Not the button at the top of the inputboxes ;) [quote] I wonder also whether I can leave the Column Header entry blank in the export template, will the Field Name value get plugged in by default, or do I have to manually type in the field name for all of these fields?[/quote]You can leave the Column Header entry blank, the Field Name will then be used. The Column Header can be used in case you need different names.

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Hello, There are people who have build an export for Google Merchant. There is an older article [url=https://www.csvimproved.com/en/support/export/204-virtuemart/831-creating-a-google-base-export-file]Creating a Google Base export file[/url] you can check. The screenshot is old but the page is still the same in CSVI 6, called File. This would be your starting point I would say. You can also have a look at this [url=https://www.csvimproved.com/en/forum?view=topic&catid=44&id=32732#46335]thread[/url] as to what another user has done.

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I usually am pretty good at figuring this stuff out, but I am working on exporting/importing my vm database from an old 1.5 site to my new 3.6.4 site and can't seem to figure out how to successfully import the user country's and states. I am sure this is super simple, but I exported the countries and states in 2 digit names and am trying to import them into the country ans state fields but they are not importing. For instance: Field: country: I am using CAN (Canada) Field State: AB (Alberta) Any help would be greatly appreciated. Adam

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Hello Guenter, [quote]there are no errors of my working installation.[/quote]If your server throws errors without logging them. The question becomes do you have access to the correct error logs? Usually the server error logs are not available to the end-user unless they manage their own server. I have not seen any server yet that throws errors without logging them. [quote]When I try to fix the database, I only get a blanc page.[/quote]If you enable the error reporting in Joomla, do you see anything then? If not, you may have the same internal server error.

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Hello, [quote]how do I add a button (or menu item) to my website to download the selected data?[/quote]Have a look at the [url=https://csvimproved.com/support/questions-and-answers/1117-setting-up-a-front-end-template]Setting up a front-end template[/url] document which explains how to create the menu item. [quote]For instance, I will display a query of data on the screen and I want to have a Download button so the user can download it in CSV format.[/quote]Once you have created menu items, you could create links to the menu items.

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RolanD, Hi, good news, ok I now have 2 tables, that are sitting in another database that my current user id has access to. I would like to write an sql statement to 'build' the import... how would I do that? If I do 'external database', then I have to put in the userid, password in? I would prefer to just have my 'sql statement'... I know it can 'run' from joomla, as I tried mijosql, and my query works, without having to 'login' to the external database. does this make sense? thank you! thanks Laura

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[b] Maybe you can help me with this, when we execute the commands by hand everything is ok:[/b] $_SERVER = array(39) { ["HOSTNAME"]=> string(27) "serverhostname" ["SHELL"]=> string(9) "/bin/bash" ["TERM"]=> string(5) "xterm" ["HISTSIZE"]=> string(4) "1000" ["SSH_CLIENT"]=> string(22) "…" ["QTDIR"]=> string(17) "/usr/lib64/qt-3.3" ["QTINC"]=> string(25) "/usr/lib64/qt-3.3/include" ["SSH_TTY"]=> string(10) "/dev/pts/0" ["USER"]=> string(4) "root" ["LS_COLORS"]=> string(1253) "rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lz=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.rar=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.axa=00;36:*.oga=00;36:*.spx=00;36:*.xspf=00;36:" ["PATH"]=> string(141) "/usr/local/jdk/bin:/usr/lib64/qt-3.3/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin" ["MAIL"]=> string(20) "/var/spool/mail/root" ["PWD"]=> string(26) "/home/hostname/importation" ["JAVA_HOME"]=> string(14) "/usr/local/jdk" ["EDITOR"]=> string(4) "pico" ["LANG"]=> string(11) "en_US.UTF-8" ["HISTCONTROL"]=> string(10) "ignoredups" ["HOME"]=> string(5) "/root" ["SHLVL"]=> string(1) "2" ["LS_OPTIONS"]=> string(25) "--color=tty -F -a -b -T 0" ["LOGNAME"]=> string(4) "root" ["CVS_RSH"]=> string(3) "ssh" ["QTLIB"]=> string(21) "/usr/lib64/qt-3.3/lib" ["VISUAL"]=> string(4) "pico" ["SSH_CONNECTION"]=> string(38) "…" ["CLASSPATH"]=> string(32) ".:/usr/local/jdk/lib/classes.zip" ["LESSOPEN"]=> string(25) "||/usr/bin/lesspipe.sh %s" ["HISTTIMEFORMAT"]=> string(6) "%F %T " ["G_BROKEN_FILENAMES"]=> string(1) "1" ["_"]=> string(18) "/usr/local/bin/php" ["PHP_SELF"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["SCRIPT_NAME"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["SCRIPT_FILENAME"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["PATH_TRANSLATED"]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" ["DOCUMENT_ROOT"]=> string(0) "" ["REQUEST_TIME_FLOAT"]=> float(1452084877.58) ["REQUEST_TIME"]=> int(1452084877) ["argv"]=> array(3) { [0]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" [1]=> string(14) "--key=imp_prod" [2]=> string(15) "--template_id=6" } ["argc"]=> int(3) } [b] But when we use Crontab Linux to execute the commands it seems the server variables are differents and causes errors: [/b] $_SERVER = array(15) { ["SHELL"]=> string(7) "/bin/sh" ["MAILTO"]=> string(25) "name@mydomain.com" ["USER"]=> string(8) "myuser" ["PATH"]=> string(13) "/usr/bin:/bin" ["PWD"]=> string(14) "/home/hostname" ["LANG"]=> string(11) "en_US.UTF-8" ["SHLVL"]=> string(1) "1" ["HOME"]=> string(14) "/home/hostname" ["LOGNAME"]=> string(8) " myuser" ["_"]=> string(12) "/usr/bin/php" ["PHP_SELF"]=> string(0) "" ["REQUEST_TIME_FLOAT"]=> float(1451933701.83) ["REQUEST_TIME"]=> int(1451933701) ["argv"]=> array(4) { [0]=> string(76) "/home/hostname/public_html/administrator/components/com_csvi/helper/cron.php" [1]=> string(18) "--task=maintenance" [2]=> string(18) "--addon=virtuemart" [3]=> string(20) "--operation=backupvm" } ["argc"]=> int(4) } [b]Here are the errors, nothing is executed : [/b] Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/application/web.php on line 869 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/application/web.php on line 1139 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/uri/uri.php on line 96 Notice: Undefined index: SCRIPT_NAME in /home/hostname/public_html/libraries/joomla/uri/uri.php on line 167

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Hello, So we have a query. We are exporting Hikashop Orders and it works well, but we import into an accounts system and the accounts system needs a column to always have a value. For example, we export the 'Name' which is a custom Hikashop Company Name Field on the order, since admins can process orders. This isn't always filled out if there isn't a company purchasing, so we then need to fill this out with the users full name if the company name is empty. I would expect to see an options / conditions tab on the field in CSVI, so we can say 'If Empty' Load Field: First Name & Last name Is this at all possible? Or do we need to look at just using a custom SQL Export Query in PhpMyAdmin or similar? Many thanks Tony

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Hi Roland, Are you saying the the my field isn't really relevant? It is by the field order? Again, the instructions are a bit trying as the video is not user friendly. I appreciate your help as much though! My issue is I am going to be using this as a cron job. I wanted to test on a small patch before trying to import 2.5 million products. The client will be sending me the file and I don't want to have to modify his original each time it is sent. This is a critical issue. So, please advise. The csv file original headers are by:???????? Thank you

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Hello, [quote]So, after everything set up new, I was able to import the pictures, but there is another unexpected problem. (probably just a setup) After importing product_sku and file_url the path to the pictures are left out and only the image name was entered. How do I tell CSVI to add images/stories/virtuemart/product/ in front of the image name?[/quote] By default CSVI looks for images in images/stories/virtuemart/product/ path and adds the same to the images on import. That did not happen in your case. Can you send us your latest debug log, sample of your import file and import template XML to check? To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your import template and download the XML file. Post the XML file. [quote]Also, at the same file, how do I import "Displayed image subtitle" and "Image Alt-TextImage Alt-Text"? [/quote] To import "Displayed image subtitle" you need to use [b]file_description[/b] field and for "Image Alt-TextImage Alt-Text" use [b]file_meta[/b] field in your import.

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Ok so, Battled with this all day yesterday to no avail. I managed to import my customers product categories and products, but when I import the products the prices do not load. Vituemart Version: VirtueMart 3.0.8 CSVI Version: CSVI Pro 5.21.2 Joomla Version: 3.4.1 PHP Version: 5.5.24 Have attached debug and import file(s). I have tried many different import methods going through the forums but nothing updates any prices. I am new to both CSVI and Virtuemart. Have added a couple of the files I have tried. When I tried it with quantities for pricing e.g. 1 - 1000 it added a new pricing structure in VM but did not load the prices. i.e. "all users, for 1-1000" but price still "$0.00". Fast help would be much appreciated.

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It takes some energy. But we succeeded through a vba in exel. Workbooks.OpenText Filename:="C:\Users\Drees\Downloads\tran0487.txt", Origin _ :=xlMSDOS, StartRow:=1, DataType:=xlFixedWidth, FieldInfo:=Array(Array(0 _ , 1), Array(3, 1), Array(17, 1), Array(32, 2), Array(45, 1), Array(59, 1), Array(91, 1), _ Array(92, 1), Array(112, 1), Array(119, 1), Array(123, 1), Array(125, 1), Array(131, 1), _ Array(132, 1), Array(134, 1), Array(137, 1), Array(151, 1), Array(163, 1), Array(175, 1), _ Array(151, 1), Array(163, 1), Array(175, 1), Array(181, 1), Array(187, 1), Array(191, 1), _ Array(197, 1), Array(199, 1), Array(201, 1)), TrailingMinusNumbers:=True Range("E5").Select

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Good morning, Hope you can help me,again! I am getting the error message below, using the following cron job: /usr/local/bin/php "/home/domains.com/public_html/administrator/components/com_csvi/helpers/cron.php" username="abc" passwd="zyz" template_id="12" jform:general:exportto="export_xml" Any idea? PHP Strict Standards: Non-static method CsviHelper::arrayExtend() should not be called statically, assuming $this from incompatible context in /home/domains.com/public_html/administrator/components/com_csvi/helpers/cron.php on line 194 PHP Strict Standards: Non-static method CsviHelper::arrayExtend() should not be called statically, assuming $this from incompatible context in /home/domains.com/public_html/administrator/components/com_csvi/helpers/csvi.php on line 38 X-Powered-By: PHP/5.5.23 Set-Cookie: 95f59158b7d1cfed1a64e23aa3ab2fff=9tkird2h0ddoiqoevul18onu51; path=/; HttpOnly Content-type: text/html Processing started: 10th April 2015, 8:40 am Template name: Export Beslist.nl You are not authorised to view this resource. Processing finished: 10th April 2015, 8:40 am Process ran for 1 seconds User has been logged out

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I am trying to create an order export for Hikashop and I keep getting SQL errors every time I create the template. This is the current error I am getting: [code type="markup"]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 22 SQL=SELECT `order_number`, `order_created`, `as`.`address_lastname` AS `shipping_address_lastname`, `as`.`address_firstname` AS `shipping_address_firstname`, `as`.`address_street` AS `shipping_address_street`, `as`.`address_street2` AS `shipping_address_street2`, `as`.`address_telephone` AS `shipping_address_telephone`, `as`.`address_city` AS `shipping_address_city`, `as`.`address_state` AS `shipping_address_state`, `as`.`address_post_code` AS `shipping_address_post_code`, `as`.`address_country` AS `shipping_address_country`, `user_email` FROM `#__hikashop_order` AS `o` LEFT JOIN `#__hikashop_order_product` AS `p` ON `p`.`order_id` = `o`.`order_id` LEFT JOIN `#__hikashop_user` AS `u` ON `u`.`user_id` = `o`.`order_user_id` LEFT JOIN `#__hikashop_address` AS `ab` ON `ab`.`address_id` = `o`.`order_billing_address_id` LEFT JOIN `#__hikashop_address` AS `as` ON `as`.`address_id` = `o`.`order_shipping_address_id` LEFT JOIN `#__hikashop_product` AS `prod` ON `prod`.`product_code` = `p`.`order_product_code` LEFT JOIN `#__users` AS `user` ON `user`.`id` = `u`.`user_cms_id` LEFT JOIN `#__hikashop_product_category` AS `pc` ON `pc`.`product_id` = `prod`.`product_id` LEFT JOIN `#__hikashop_category` AS `cat` ON `cat`.`category_id` = `pc`.`category_id` WHERE `pc`.`category_id` IN ()[/code] It pretty much doesn't matter what fields I select, I continue to get a SQL error every time. What am I doing wrong? Joomla Version: 3.6.2 CSVI Version: CSVI Pro 6.6.4 Hikashop Version: HikaShop Business 2.6.4

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Oké is aangepast! Heb zojuist een bestelling gedaan en uiteindelijk bij mijn bank ING geannuleerd. Helaas wordt je dan niet teruggestuurd naar de webshop, maar dat even ter zijde. Zie hieronder de log: [2019-09-25 13:50:25] Currency: EUR [2019-09-25 13:50:25] Callback URL: https://startenfinish.com/cli/notify.php [2019-09-25 13:50:25] trxid: [2019-09-25 13:50:25] Set transaction details [2019-09-25 13:50:25] Sending customer to URL: https://www.sisow.nl/Sisow/portal/RestPay.aspx?id=80538667598&merchantid=2537416249&sha1=a075b71c1d9565985ad9907fa4403f81a9c160f8 [2019-09-25 13:50:35] Process customer directly [2019-09-25 13:50:35] User agent: SisowNotify/1.1 [2019-09-25 13:50:35] Query string: trxid=0050004091563246&ec=2234&status=Cancelled&sha1=f892566a65dc79a5348ed12ff9ae2076bfa95307¬ify=true [2019-09-25 13:50:35] Payment provider calling [2019-09-25 13:50:35] Error code: [2019-09-25 13:50:35] Error message: [2019-09-25 13:50:35] Transaction status is not OK [2019-09-25 13:50:35] [2019-09-25 13:50:35] Result data is not valid [2019-09-25 13:50:35] Notifying extension on URL: https://startenfinish.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=jdideal&tmpl=component&lang=nl&Itemid=863&transactionId=0050004091563246 [2019-09-25 13:50:35] Notify method: get [2019-09-25 13:50:35] Received HTTP status 200 [2019-09-25 13:50:36] Process customer directly [2019-09-25 13:50:36] User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36 [2019-09-25 13:50:36] Query string: trxid=0050004091563246&ec=2234&status=Cancelled&sha1=f892566a65dc79a5348ed12ff9ae2076bfa95307 [2019-09-25 13:50:36] User Klantlogin1 is calling. [2019-09-25 13:50:36] Error code: [2019-09-25 13:50:36] Error message: [2019-09-25 13:50:36] Transaction status is not OK [2019-09-25 13:50:36] [2019-09-25 13:50:36] Result data is not valid [2019-09-25 13:50:36] Notifying extension on URL: https://startenfinish.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=jdideal&tmpl=component&lang=nl&Itemid=863&transactionId=0050004091563246 [2019-09-25 13:50:36] Notify method: get [2019-09-25 13:50:36] Received HTTP status 200 [2019-09-25 13:50:44] Process customer directly [2019-09-25 13:50:44] User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36 [2019-09-25 13:50:44] Query string: trxid=0050004091563246&ec=2234&status=Cancelled&sha1=f892566a65dc79a5348ed12ff9ae2076bfa95307 [2019-09-25 13:50:44] User Klantlogin1 is calling. [2019-09-25 13:50:44] Error code: [2019-09-25 13:50:44] Error message: [2019-09-25 13:50:44] Transaction status is not OK [2019-09-25 13:50:44] [2019-09-25 13:50:44] Result data is not valid [2019-09-25 13:50:44] Notifying extension on URL: https://startenfinish.com/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=jdideal&tmpl=component&lang=nl&Itemid=863&transactionId=0050004091563246 [2019-09-25 13:50:44] Notify method: get [2019-09-25 13:50:44] Received HTTP status 200

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Hello Marcel, [quote]I do not understand why you think I use product import.[/quote]You are not using the product import but the user infogate is. [quote] Which fields I should use? Where can I find this?[/quote]It is in the documentation [url=http://www.csvimproved.com/en/support/import/203-virtuemart/912-import-virtuemart-2-prices]Import VirtueMart prices[/url]. There is a section called Change a price, this has the fields listed you need. Post the debug log of your import so I can see what happens. Let me know which file you used for the import.

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Hi Rolandd, After updating to the most recent release, then applying this [url=http://www.csvimproved.com/en/forum?view=topic&catid=45&id=32565]fix[/url] that fixed the first issue, I'm seeing the following error: [code type="markup"]An error has occured during the import. Below the information received from the server. Status error: 200 Status message: OK Fatal error: Class 'VirtuemartTableProductPrice' not found in /home/warner/public_html/administrator/components/com_csvi/rantai/import/engine.php on line 300[/code] I search through the forum in case it was reported by another user. Couldn't find anything that seemed related.

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Hi Thauna, Setting the 2 decimals doesn't do the job. What also tried, is using the default shoppergroup with id = 1 , but if I use this setting I am getting no records at all. I also tried to add a new admin user who is in the same shopper group but no luck. But back to my original approach and use the rules to add tax to salesprice, this is almost working, except the rounding thing. So salesprice is 71.90083 x 1,21, this would results in 87,0000. But CSVI is using 71.90 x 1,21 and result is 86.999. Even with the setting to 2 digits! Any idea solving this?

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Hello, I imported the file without the "size" field, the parent product and the child products were inserted correctly. In the back-end, the information concerning the product has been inserted all, the custom fields are present. In the front-end, in the category "BERRETTO TESSUTO", http://lnx.cappelleriaartigianale.it/index.php/uomo/uomo-invernale/berretto-tessuto, there are six child products of the parent product "PIO659" [attachment]replicated_productst.jpg[/attachment] Instead the parent product should be present, by clicking on it the user must be able to choose the sizes, as happens with the products entered manually. [attachment]correct_product_1.jpg[/attachment] and [attachment]correct_product_2.jpg[/attachment] Thanks Pio

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Hello, [quote]I think i already confuse you so again and for the last time: This is what i need 1.User make order 2.The system Export the order and take the Ship To Name and put it in Full_Name field 3. If the Order don't have the Ship To name the system will use Bill To name I have Billing or shipping address enabled in my options but this function is working only for the address not for the name[/quote] The field you need to use in your export template to get shipping to name is shipping_full_name and not full_name. Add this field and see if it solves your issue.

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(CLI cron) Import Product VM Product - Import 2016-07-06 14:43:01 2016-07-06 14:43:19 500 No No debug log available (backend) Import Product VM Product - Import 2016-07-06 14:34:21 2016-07-06 14:40:45 Super User 6493 No Show | Open | Download (Joomla update not working: [06-Jul-2016 16:30:17 Europe/Budapest] PHP Notice: Undefined index: extractdir in /home/xxx/public_html/xxx/administrator/components/com_installer/models/update.php on line 449) I must reinstall to update. "Delete after import" not working in CLI cron.

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Good morning from Germany, in the meantime, I have all the imports tested. In the category overview, I do not see any products pictures although these are on the server. I thought first it was the attitude of the "available pieces", unfortunately this was not the case. You can see it here: http://new3.beast-supplements.de/index.php/shop/arginin Then I've tried to import the menus, there I got several issues with ordering and links... Please see: live shop: https://gyazo.com/5944a945ff27a178e9f75f4570be5dc3 (correct VM category link) correct ordering https://gyazo.com/9c0510a178dea01faac4c2de9463f06d nerw shop:link https://gyazo.com/a18003d7b126a4b1ee6815f43c199aa8 ("Weight Gainer" is wrong, it's in every case) wrong ordering: https://gyazo.com/366bec4a65b1136521fc31492267240b And then finally I can't import any VM users... A lot more things to dol, bute hope we will get it fixed :-) Have nice start into the week, best wishes.

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I am using Multiple customfields filter for virtuemart. I created csv file according to this instructions http://www.csvimproved.com/en/csvi-documentation/tutorials/922-multiple-customfields-filter-for-virtuemart I also created values in the custom field parameters section. When I import the values, the program seems to create unique search value for every value in the custom_param field. How can I prevent duplicate value creation? I am using Joomla 3.3.6, CSVI pro 5.21.2 and VM 3.0.8. The site is http://www.slovenski-tarok.si/et-test/ponudba User: test pass: testme_xa534 Notice, that there are many duplicate values in the Filter sidebar.

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Hello Ralf, [quote]Or I would need a file that contains all of the fields. Where would I get that from, without exporting first?[/quote]Yes, you would need a template with all fields first. You don't get it without exporting first. An initial template must be setup first. [quote]The only difference is that I (and others) currently must click each checkbox one by one. Then export, then import -> fail, support ticket. [/quote]I would assume that you added the fields with some consideration as to what you need it for. [quote]But in fact, what I want to do, is export the data, edit it, then import the edited data. You say it doesn't work like that. How does it work?[/quote]I think my point got missed here. Users will add all 200+ fields (VirtueMart products), this is including all the ID fields. Really, you don't need all those fields. For example you get the category_path, category_name, category_id. While you really only need the category_path. A user changes the category_name only imports it and wonders why the category isn't updated. That is only 1 example out of all these fields. There are fields in the export template that cannot be used for import as they are specifically made for the export. Of course you can export the data, edit it and import the data back in. That is provided you have setup your import template correctly. Are you really editing 200+ fields? You would really be the first one so far ;) You have not mentioned the field mapper in your reply, have you looked at that? As a workaround you can do the following. Click on the Quick Add, now you can open the developer console of your browser (press F12), go to the Console tab and enter this line: [code type="markup"] jQuery('input:checkbox').attr('checked', true); [/code] That will check all the boxes for you.

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Thank you, rolandd. The path was incorrect, but I found a path to php where I got an answer: [code type="markup"]root@vps [/]# /usr/bin/php -v PHP 5.4.45 (cgi-fcgi) (built: Sep 27 2015 12:06:37) Copyright (c) 1997-2014 The PHP Group Zend Engine v2.4.0, Copyright (c) 1998-2014 Zend Technologies with XCache v3.2.0, Copyright (c) 2005-2014, by mOo with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and with Zend Guard Loader v3.3, Copyright (c) 1998-2013, by Zend Technologies with XCache Cacher v3.2.0, Copyright (c) 2005-2014, by mOo[/code] But though the cron job is run, it still does not produce any output. [code type="markup"]Oct 31 06:00:01 vps CROND[24019]: (xxxuserxxx) CMD (/usr/bin/php /home/xxxuserxxx/public_html/administrator/components/com_csvi/helper/cron.php --key="######" --template_id="5")[/code] (from the cron log). The cron job is run as the user (masked) so there shouldn't be any permissions problems for writing the output, I believe. When I run the export from Joomla backend, it does produce the output file, according to the settings. Thus the template seems OK, but somewhere around the call to the helper/cron.php things don't go as they should. The path to cron.php is correct, tested with ls /home/....../cron.php.

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Hello, Your screenshot shows that images have been created but has not been downloaded. Are you downloading these images from a remote server? Recently there was a user who had the same issue and he solved it by setting allow_url_fopen to "on" on his server. The post related to this issue is [url=https://csvimproved.com/forum?view=topic&defaultmenu=1054&catid=44&id=33612&start=36]here[/url]. Try this solution and if you still have issues post your import debug log and sample import file to check. To know on how to get the debug log, check [b]Where to get debug information?[/b] section on top of this page.

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Tharuna, Thank you for explaining that I can remove all the prices from the DB and re-import them. This is good advice but not much help. Somehow the import from CSVI has caused inconsistencies and problems. While this may be due to user error ( I am not perfect yet) it also may be due to a bugs. To clean up and start again without fixing the problem is not real progress. The upload resulted in multiple prices for some prices. It resulted in prices that show up as "no price set" in the backend for some products. How do I stop this from happening in the future? How do I repair the DB?

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Hello, [quote](as before, I've amended the email address, but there's definitely no user record in that table. Should I be looking elsewhere?) [/quote] No, you are looking at the right place. Can you send me the access details as requested in my previous post? I will take a look and see what i can find. [quote]Is there any harm in me re-importing that patch file, or is there some way I can check that it loaded correctly?[/quote] There is no harm in reloading the patch file. You should be seeing [b]Success message[/b] if the patch has been copied to the correct location when you load it.

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Hello, [quote]Hm... perhaps this should be something to consider for the next release.[/quote] Sorry to say but there is nothing to consider here. As i already explained the prices are organised to avoid duplicates in product data. There are users who use the export file for doing import. In that case they have to edit/update the duplicate rows before import which don't make sense. [quote]This means I have to do 6 export and will end up with 6 different files... not exactly ideal. It would be nice to have everything in one place[/quote] Is it possible to do everything in one place in VirtueMart interface? There are different views for different functionality in all extensions. I do agree adding multiple prices is possible with VirtueMart product page, it is because of the flexibility of handling data using interface than with a CSV file.

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Hello, Please give me some time to re-evaluate how the storing of the data happens. You are not alone in this, if you see [url=https://csvimproved.com/forum?view=topic&catid=44&id=34084]this thread[/url]. Ideally, if the record doesn't exist it is inserted and if it does exist it is updated regardless of the primary key set in the table. That is what I am thinking now. [quote] Shouldn't it use the key value from the source itself?[/quote]This is where the issue is. If we are inserting an invalid primary key value the storing fails. Users shouldn't be managing the primary key of a database table. If they are, it is kinda useless to have a primary key field set in the database. [quote] Even COBOL if anyone is old enough to remember that ;)[/quote]I do know COBOL, although never used it myself :)

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Hey Chris, Eureka !! [quote]i think because CSVI is stripping the slug (while VM product edit function doesn't.)[/quote]CSVI stripped the slug at the 192 character mark because that is the maximum length of the slug field. Now with your Russian characters, they are counted double and the length is reported longer than 192, This caused the last word to be dropped and in turn this caused the incorrect slug. So I removed the failsafe of the 192 characters, this is now up to the user to keep it within 192 characters. As for VM doesn't strip the slug, VM doesn't even transliterate it in my case. Attached is the patch file that removes the 192 length check.

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Hello Martyn, [quote]I will look at that, can you direct me to a tutorial on custom overrides for your component please.[/quote] You can find the link to tutorial in my previous reply. [quote]I can't believe that I am the only person that needs to exclude knives from an Amazon feed especially as they suspend your account if you uploads knives. Maybe I am the only person to contact you about it![/quote] Believe it or not you are the first user to ask for category exclude feature . Thinking more on this, it will be a good addition to product export template. We will add this feature and send you a patch file when its ready.

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Hello, I think we need to clear something up. The IDs given by your supplier are not related to the IDs in your Joomla installation. I would assume that your supplier has multiple files that relate to each other based on these IDs. In a database the IDs are controlled by the database and as users we shouldn't really be modifying them, that is why it is not recommended to alter the IDs. It is better to use the real names for the manufacturers, products and categories. CSVI will make sure the data integrity is kept. As a final note, if you import the IDs and the item doesn't exist yet, Joomla will do an update regardless if it exists or not. If it doesn't exist, it will show as nothing has happened. That is all because it is the primary key. I think you will have to create a single file of all these separate CSV files that contains the correct info without the IDs.

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Hi Roland I try to explain. Every night there is the export, using CSV IMPROVED, of users and orders and, the files, are sent by ftp. After the export there is another software of another company that read and copy the files inside his procedure, if this software works well the files are deleted otherwise, if this software fails or not run, the export files remain good for the next night. [b]In this case I need append new data to the existing files to don't lose data. [/b] Every night there is the import, using CSV IMPROVED, of products and trackingorders and the files are taked from ftp. At the end of import i need to delete the files: [b]to do this you told me that CSV IMPROVED is not able to delete by ftp and I wrote a script that runs at the end of schedulation by cron[/b]. All must work well automatically. Thanks for the help.

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I use a hosting provider that allows me 75000 max questions per hour. Max questions means “Number of queries the user can execute within one hour”. It appears that I am only able to load about 40 rows of product with 11 columns before I reach this maximum. This blows me away as the small amount. I am curious to see if anybody else has seen this issue. I can add content into Virtuemart manually and have no issues but one I use CSVI the problem started. Can anybody shed some light into my problem or confirm if this is a CSVI caused issue? Joomla 3.6.5 Virtuemart 3.0.18 CSVI Pro 7.0.2

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Hi, I was wondering if someone could help, I am doing a complete Export of orders and I noticed somthing odd. It's generating duplicates, one for every line of every order with the Shipping Address Country in "country_name" and one for every line of every order for the Billing Address Country in "country_name". In cases where both are the same I've just been using excel and 'Remove Duplicates' however in my new project I have over a thousand users who have a different Shipping Address country. Is there I way to just export the Shipping Address order lines? I imagine there's an additional field I need to pout into the export template but I can't figure out what it is. Any help would be superb. Thanks, Craig CSVI Pro 7.0.2 Export Template Backup Attached (csvi_templates_20180510.xml) [attachment]csvi_templates_20180510.xml[/attachment] [attachment]csvi_templates_20180510.xml[/attachment]

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Hello, Thanks for posting it here. Unfortunately I am not familiar at all with Varnish, I do know that it is a caching mechanism but that is where my knowledge of Varnish ends. What you could do is limit the number of records per batch by setting the Lines per import to a lower number, this way the batches will be more frequent rather than long ones. This would show the server there is activity. If the problem is that there is too much activity and Varnish tries to cache this, it might be good to check if you can disable Varnish for CSVI. No need for Varnish for the Joomla backend anyway I suspect as you won't have a lot of user activity there anyway.

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Hello Emanuele Coluccini, [quote]I sent you the file hikashop.txt to make you understand what fields I use[/quote] Your fields are fine but you need to match them to the field names in RO CSVI to import. I have given the names of few fields in CSVI which you need to match and for few fields i need your explanation so i can tell you the matching field. categories >> category_path images >> file_path link_product >> Is this field to import related products? availability >> is this quantity of the product? [quote]for example: women>shoes>sneakers. Other suppliers may have: women-apparel-clothing I wanted to ask you, if with CSVI it is possible with only field (categories) to insert the products in the right categories of my tree,[/quote] Yes you can insert products into right categories by using category_path field. You just need to match your categories field to category_path in CSVI. Also your categories seem to have different category separators. You need to set this category separator according to your supplier file. To do that in your import template settings on Option tab set Category separator field to either > or - or as per the import file. [quote]and if by chance the categories not exist, it automatically creates them[/quote] Yes, CSVI creates the categories which do not exist.

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Hi Roland, ok fair enough ;) It's IN Virtuemart > Products > and then select a product with stockable custom fields (in my case for example SKU 99613: DDR4 Dual memory). So a product configured with stockable custom field variants. So then go to the Custom Fields tab where you see all the variants that are imported via the import file (I've attached mine just in case too). Then at the bottom select "Add new variant" and that's where you can set this up (see screenshot in previous post called backens.jpg). Your login details to get into the backend (user: csvi) should still work, Tharuna has got the login details and directory access details. I hope this helps, thanks heaps! Ray

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Hello, Ok, what happens with manual import is that logged in user goes to idle mode when the import is running. Once the session duration is hit, Joomla logs out of the site and so you are seeing the error. By default Joomla session is 15 minutes, you can increase it from Joomla global configuration page on system tab. But again this setting will not solve your error, just that you can increase the time you would see the error and some more records would be imported. As i said earlier, best way would be automated setup, it is easy to handle those huge files. Let us know how it goes with import once you have cron job setup.

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Hi, I do not misunderstand me from you! First I want to thank you for the support received so far, and, as I said, I renew my congratulations to both the product and for the management of knowledge published in your site! What I am referring to is a management policy of each extension can increase the CSVI value on a global level for any e-commerce project! I only say that if I were you I'd take advantage of any indication received from your customers and forum users to expand mutual knowledge, of course, only those extensions that can increase the added value of CSVI! And expand to include and not exclude and limit! Of course this is just my thought, based on my knowledge of marketing and tecnolgie online 25 years in business! I hope to have given due respect and consideration I have repeatedly confirmed to you and CSVI. Thank you

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Hello, [quote]Can you give me the URL with tutorial about how to configure CSVI template?[/quote]The best place to start is the [url=https://csvimproved.com/support/getting-started]Getting started[/url] page. However, the debug log you posted looks like you configured your template correctly. Have you updated the available fields and re-ran the import? [quote]How can I use the english version in CSVI PRO?[/quote]There are a few things you can do [ul][li]Log in with language set to English[/li][li]Edit your user profile and set the backend language to English[/li][li]Delete the Spanish language folder in administrator/components/com_csvi/languages/es-ES[/li][/ul]

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[quote]Before the update to csvi 6, I would get the prices of the shoppergroup that were linked to the user account doing the export. [/quote]You said that before. It is a pain because you would need to login with a different user account every time for getting the correct prices. Now the prices are exported correctly for each shopper group. I do see your issue I think because you are grouping on the manufacturer name, thus there is always only 1 product in your export. The grouping removes all other prices, therefore you always get only 1 price in your export. It worked in the past in your case because your base price is the same but each group had it's own discount. If each product would have had multiple prices and each price it's own settings it wouldn't have worked. So, the only way around it I see is to add an option to the export template where you can force a certain shopper group to be used rather than the one assigned to a price. This option is included in the patch file, [url=http://www.csvimproved.com/en/support/questions-and-answers/905-how-to-load-a-patch-file]which you can load[/url]. After that when you edit your export template, you must click on the Advanced button first to make the option visible (this is not an everyday option) on the Options tab. Select your shopper group from the list on the Customer shopper group and save your template. Run the export and it should export the price for that particular shopper group. At least it did here :) Let me know how it goes.

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Hello, I had a look at your site and did few tests on export. From what i can see is that database connection is getting lost after one record. Running the same export query using PHPMyAdmin is retrieving all the records so query is not an issue. The Error reporting was set to Maximum on your site and i set it to System Default so now there is an export file generated but with only one record instead of 7000 records. This looks like something wrong with your database settings and it is a unique issue as we haven't got any user complaints like this before. One option is to check by setting your site locally using WAMP or XAMPP and See if the export works.

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Hello Mattia, [quote]Could you explain to me how to do it?[/quote] Please take a look at the link to the document in my previous reply. The document explains step by step procedure on how to write your own rule plugin. [quote]or is there someone online who has had the same problem as me and so can I follow the discussion made to solve?[/quote] You are the first user having such a need with Color swatch extension. [quote]I would simply like to match the custom_param color (red example) and link the photos associated with that color. Can you help me?[/quote] If you want us to write the code for you, we can do it as a custom job and with a fee.

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Joomla! 3.9.3 VirtueMart 3.4.3 CSVI Pro 7.11.0 PHP 7.2.13 Please, forgive my bad English. I hope to be clear enough. [attachment]csvi_templates_lds.testsrp.it_20190411.xml[/attachment] [attachment]OldExportClienti.csv[/attachment] [attachment]TextExClienti.csv[/attachment]I need to export some fields of the customers of my VirtueMart ecommerce. But something strange happens with your tutorial. csvi_templates_lds.testsrp.it_20190411.xml contains the two templates used. OldExportClienti.csv is the export file, made using the tutorial on your website (https://csvimproved.com/support/export/204-virtuemart/2654-virtuemart-users-export). But it exports only 6 record and I am not able to point out the reason. It also does not allow me to select the custom client field "Trattamento IVA": why? TextExClienti.csv is the export file made using a hand-made script. It exports all records and allows me to select the custom client field called "Trattamento IVA". Both generate no debug log. Can you say to me what is the problem with OldExportClienti.csv?

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VirtueMart version 3.0.2 PHP version 5.3.29 Joomla version 3.3.6 CSVI Pro version 5.20 Hi rolandd, I have been trying to import some products with the attached csv file but get the error in the image attached. As far as I can see I have followed the instructions for importing products with multiple fields and multiple values but obviously I have made a mistake somewhere. I've read through the forums and followed a few pieces of advice given to other users with the same problem but I just cant seem to get my file to import. I have already created the products and Custom Field Titles in Virtuemart, but would really need to be able to import the Custom Field Values as some products will have more than 200 models (Values) assigned to them. If you could have a look and see where I have went wrong I would greatly appreciate it. Many thanks.

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Hi, I have a sorting problem of children products and Boolean custom fields created with CSVI: 1 - create with CSVI father Product Product A 2 - create with CSVI the sons of products Product A in numerical order 3 - create the parent relationship Product A> children products in numerical order When I select the product from the browser the status of products is different! Both in the back-end (ordering-image-01) Both the front-end (ordering-image-02) The same thing happens when I produce with CSVI Both in the back-end (ordering-image-04) Both the front-end (ordering-image-03) Manually this was not the case! How can I solve this problem of ambiguous selection for the customer? Thanks again for your precious collaboration! I am convinced it will be useful to other users! [attachment]ordering_image-02.jpg[/attachment] [attachment]ordering_image-03.jpg[/attachment] [attachment]ordering_image-01.jpg[/attachment] [attachment]ordering_image-04.jpg[/attachment]

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I agree, that's why I suggested a maintenance feature :) I have several customers who can use Joomla, Virtuemart and even CSVI, can build a CSVI template, do export-import, etc but they always ask me to do something because their import is very slow (~1000-5000 products in the CSV). So I have to add the index manually or install my custom plugin which checks it but maybe other users don't have this knowledge so a mainentance process with a warning could be useful for them. Or even a "remove index" option too. There are also mainenance processes in CSVI which modify the database content and can do unexpected results if you use it wrong, like "empty database", "clean media files", "unpublish products by category", "remove product prices" etc. And actually you suggest to do this to speed up the import: https://csvimproved.com/support/import/203-virtuemart/1159-speed-up-product-import

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Hello, Best wishes for 2017 to you as well :) [quote]I also noticed not every product is shown when you type in the search-field.[/quote]That is correct, the list is limited to the first 10 matches. If you are looking for a specific product you would need to type a longer name. [quote]Should I PM you user-details so you can see for yourself? [/quote]The linebreak you mentioned I think you mean the tag. If you could send me a dump of the order product table via a private message. I will load that here and see what happends. When I add a tag it won't show when I select the product but it is shown after I save the template.

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Hello, I hope you can assist please. I have been struggling to import product images into Virtuemart for an unrealistic period of time with little success. I have been successful in importing images when the images are stored on the same server as the website in the default folders. However eventually I am needing to import 100’s of products each with a full image and a thumbnail. All the full images are stored on a remote server and I am hoping to keep them there yet still have them appear in my Virtuemart store. I believe this can be done. The latest I have managed to achieve is import all product data however none of the images (full or thumbnail) are showing. Some images display the default “No image available” Virtuemart image and others show the broken link icon. After importing a sample batch of records from a csv file (attached), I am not presented with any error or failed message. I have spent a great deal of time going through the Forum posts and tried various things with no success and I do not know where I am going wrong. I am hoping you will be able to assist please. Following are the system specs: CSVI Pro 7.0.2 Virtuemart 3.0.18 Joomla 3.6.5 PHP 5.6.30 The website is located at www.mogo.co.za/mmix (full path /usr/www/users/mogocnndfc/mmix/) The images are stored at http://musicmix.dedicated.co.za/Images/ and in sub folders per the URL’s in the csv file. Many thanks!

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Hey Petra, [quote]After saving it back using Excel: product_sku;product_desc ABC;This is a description; A description with ""extra"" use of the delimiters[/quote]That is actually an invalid CSV. [quote]The removal of the " as text delimiters leads to problems with ; messing it up and others.[/quote]Correct. I gave it a try with Excel 2010 here an it produces this CSV file: [code type="markup"]product_sku;product_desc ABC;"This is a description; A description with ""extra"" use of the delimiters"[/code] and this is a correct CSV file. Not sure what is going on with your Excel. In Excel, make sure you save the file as CSV (Comma delimited) and not as one of the other ones. [quote]So, the feature I was really looking for was an equivalent to your "Excel CSV" for the import template. [/quote]It isn't a feature CSVI needs. Programs should save correct CSV format files. The macro shouldn't be needed and I agree, it is difficult to explain it to users.

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can you help what is going wrong.. on joomla 3 and vm 3 i get this: PHP Warning: get_html_translation_table() expects at most 2 parameters, 3 given in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 691 PHP Warning: Invalid argument supplied for foreach() in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 693 PHP Warning: strtr(): The second argument is not an array in /home/galor/public_html/TEST/ROSSI/libraries/joomla/filter/input.php on line 699 Processing started: 12th March 2015, 6:42 pm Template name: xml_expus_sync You are not authorised to view this resource. Processing finished: 12th March 2015, 6:42 pm Process ran for 0 seconds User has been logged out

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Virtuemart Version VirtueMart 3.4.2 Setting Value PHP Built On Linux c5761.sgvps.net 3.12.18-clouder0 #28 SMP Thu Mar 8 11:53:03 EET 2018 x86_64 Database Type mysql Database Version 5.6.36-82.1-log Database Collation utf8_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.1.24 Web Server Apache/2.4.29 (Unix) mod_hive/6.25 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6 WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.8.7 Stable [ Amani ] 18-April-2018 14:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36

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Hi Roland, I did what you said try even to uninstal and reinstall, updated the tables ... I have withdrawn the manufacturer name and category path thinking it could cause a problem as they were not identified. I still get an error now with a 500 server error Thanks for your support C [quote]Oops something went wrong. Let me try to show the warning below here. If nothing shows up then I didn't get any data, sometimes this is caused by faulty plugins. Cancel the import and check if all settings are correct and try the import again. Status error: 500 Status message: Internal Server Error System Users Menus Content Components Extensions Help VirtueMart Gent-Club Error An error has occurred. 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3 SQL=DELETE FROM e4h67_virtuemart_product_customfields WHERE virtuemart_product_id = 1 AND virtuemart_custom_id =[/quote]

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Apparently there is a CSVI VirtueMart Handbook! (http://www.csvimproved.com/en/forum?view=topic&catid=44&id=32210) I've been reading the forum for days, trying things, learning ... and am now only marginally the wiser. Very frustrating not finding answers. I think I really need a Handbook. I'm having trouble with migrating orders - Order dates, name & email don't seem to be present after importing, but are present in the csv file. Apart from that, the orders are importing. I had previously figured out how to import users. Only took me all day! So many questions ... but maybe if there is a handbook, then it would be good to read that. Can you send it to me please? But I've included the debug log, and the import csv file, since you seem to require it, but I don't think I need you to solve this. I just need some info on how to migrate orders. from: J2.5.16 (vm 2.6.17) to: J3.4.1 (vm 3.0.8) csvi: 5.21.2 Thanks Anthony

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Hello Steve, [quote]There are two obscure checkboxes available the other is "disable the derived custom field for this child product".[/quote]They are very obscure checkboxes, I know exactly which ones you are talking about. [quote]Please tell me there is a setting we can use to have this "o"checkbox checked as I am desperately hoping this field can be used to filter search Multi Varaint products.[/quote]There is currently no field that handles this override checkbox. A change has been provided by another user, which will be included in CSVI Pro 6.5.0 that sets the override field if the product is a child product. I have attached the patch file for adding this. You need to update to CSVI Pro 6.4.2 first and then apply this patch.

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I'm having some issues after I do a clean install of the latest 6.2.0. I'm running Joomla 3.4.4 and Virtuemart 3.0.10. After the install, and the install of the virtuemart plugin, I dont see any template fields via the quick add of a virtuemart template (import or export). I then install the plugin again, and after that i do get some fields. But as far as I can see, they're not all there. I'm trying to do a customer import (so that would mean User info's right?) I only get a few fields, but the usual suspects are missing: first_name, last_name, middle_name, password, etc. I attached a screenshot of the available fields I get. Is this a bug? Or am i just not getting the new interface? Thanks!

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Hi Roland, Thanks for the quick reply and the patch. I think it's still not working though: [code type="markup"] Date Time Line Action Comment Processed 102 lines 2018-02-05 10:19:01 0 [DEBUG] Clean up old logs. Found 26 logs and threshold is 25 logs 2018-02-05 10:19:01 0 [DEBUG] Found field delimiter: , 2018-02-05 10:19:01 0 [DEBUG] Loading the supported fields for com_users, operation user and action import 2018-02-05 10:19:01 0 [QUERY] SELECT `a`.`csvi_name` FROM `jos3a_csvi_availablefields` AS `a` LEFT JOIN `jos3a_csvi_availabletables` AS `t` ON `t`.`template_table` = `a`.`component_table` WHERE `a`.`component` = 'com_users' AND `t`.`component` = 'com_users' AND `t`.`task_name` = 'user' AND `a`.`action` = 'import' AND `t`.`action` = 'import' 2018-02-05 10:19:01 0 [DEBUG] Load the fields to process 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: email 2018-02-05 10:19:01 0 [DEBUG] Field name: usergroup_name 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: requireReset 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] Field name: skip 2018-02-05 10:19:01 0 [DEBUG] ========== 2018-02-05 10:19:01 0 [DEBUG] CSVI Pro Version: 7.1.0 2018-02-05 10:19:01 0 [DEBUG] PHP version: 5.3.29 2018-02-05 10:19:01 0 [DEBUG] Action: import 2018-02-05 10:19:01 0 [DEBUG] Component: com_users 2018-02-05 10:19:01 0 [DEBUG] Operation: user 2018-02-05 10:19:01 0 [DEBUG] Override: 2018-02-05 10:19:01 0 [DEBUG] Source: fromupload 2018-02-05 10:19:01 0 [DEBUG] Load from your computer: /home/azeeda/public_html/tmp/com_csvi/2563154680/users.csv 2018-02-05 10:19:01 0 [DEBUG] Load from server: 2018-02-05 10:19:01 0 [DEBUG] Delete after import: No 2018-02-05 10:19:01 0 [DEBUG] Load from URL: http:// 2018-02-05 10:19:01 0 [DEBUG] URL Username: 2018-02-05 10:19:01 0 [DEBUG] Name of username field: user 2018-02-05 10:19:01 0 [DEBUG] URL Password: 2018-02-05 10:19:01 0 [DEBUG] Name of the password field: password 2018-02-05 10:19:01 0 [DEBUG] Retrieve method: get 2018-02-05 10:19:01 0 [DEBUG] FTP Host: 2018-02-05 10:19:01 0 [DEBUG] FTP Port: 2018-02-05 10:19:01 0 [DEBUG] FTP Root Folder: 2018-02-05 10:19:01 0 [DEBUG] FTP Filename: 2018-02-05 10:19:01 0 [DEBUG] Username: 2018-02-05 10:19:01 0 [DEBUG] Host: 2018-02-05 10:19:01 0 [DEBUG] Port: 2018-02-05 10:19:01 0 [DEBUG] Database name: 2018-02-05 10:19:01 0 [DEBUG] Database table: 2018-02-05 10:19:01 0 [DEBUG] Autodetect delimiters: Yes 2018-02-05 10:19:01 0 [DEBUG] Field Delimiter: comma 2018-02-05 10:19:01 0 [DEBUG] Text Enclosure: 2018-02-05 10:19:01 0 [DEBUG] Use file extension: 2018-02-05 10:19:01 0 [DEBUG] I'm Mac: No 2018-02-05 10:19:01 0 [DEBUG] Use file for configuration: No 2018-02-05 10:19:01 0 [DEBUG] Add extra fields: No 2018-02-05 10:19:01 0 [DEBUG] Skip first line: Yes 2018-02-05 10:19:01 0 [DEBUG] Overwrite existing data: No 2018-02-05 10:19:01 0 [DEBUG] Skip new items: No 2018-02-05 10:19:01 0 [DEBUG] Record name: 2018-02-05 10:19:01 0 [DEBUG] Lines per import: 1000 2018-02-05 10:19:01 0 [DEBUG] Time between imports: 5 2018-02-05 10:19:01 0 [DEBUG] Override system limits?: No 2018-02-05 10:19:01 0 [DEBUG] Maximum execution time: 2018-02-05 10:19:01 0 [DEBUG] Maximum amount of memory: 2018-02-05 10:19:01 0 [DEBUG] Maximum size of POST data in megabytes: 2018-02-05 10:19:01 0 [DEBUG] Maximum allowed size for uploaded files in megabytes: 2018-02-05 10:19:01 0 [DEBUG] Template ID: 9 2018-02-05 10:19:01 0 [DEBUG] Tags: 2018-02-05 10:19:01 0 [DEBUG] ========== 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field email 2018-02-05 10:19:01 1 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 1 [DEBUG] Process line 1 2018-02-05 10:19:01 1 [DEBUG] Find the user ID 2018-02-05 10:19:01 1 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'existing.user@email.com' 2018-02-05 10:19:01 1 [DEBUG] Load a row 2018-02-05 10:19:01 1 [DEBUG] Item existing.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 1 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '968' 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field email 2018-02-05 10:19:01 2 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 2 [DEBUG] Process line 2 2018-02-05 10:19:01 2 [DEBUG] Find the user ID 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 2 [DEBUG] Load a row 2018-02-05 10:19:01 2 [DEBUG] Item new.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field email 2018-02-05 10:19:01 3 [DEBUG] Use field value for field usergroup_name 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field requireReset 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Use field value for field skip 2018-02-05 10:19:01 3 [DEBUG] Process line 3 2018-02-05 10:19:01 3 [DEBUG] Find the user ID 2018-02-05 10:19:01 3 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'another.exiting.user@email.co.uk' 2018-02-05 10:19:01 3 [DEBUG] Load a row 2018-02-05 10:19:01 3 [DEBUG] Item another.exiting.user@email.co.uk exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 3 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '972' [/code] I notice that the new user is still not being imported for the same reason, but again the SQL returns no results in PHPMyAdmin: [code type="markup"]2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com' 2018-02-05 10:19:01 2 [DEBUG] Load a row 2018-02-05 10:19:01 2 [DEBUG] Item new.user@email.com exists, not updating because overwrite existing data is disabled 2018-02-05 10:19:01 2 [QUERY] SELECT id FROM `jos3a_users` WHERE `email` = 'new.user@email.com'[/code] I also note that the log returns the same select query for the new user, while the existing users have a slightly different second query: [code type="markup"]2018-02-05 10:19:01 1 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '968'[/code] and [code type="markup"]2018-02-05 10:19:01 3 [QUERY] SELECT * FROM jos3a_users WHERE `id` = '972' [/code] Please help me, Obi-Wan Kenobi. You're my only hope...

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Hello, Thank you so much for the template and test file. We restored the template on 2 local computers and 2 online servers, and used it to import the 30 line file without any modifications. In all 4 instances the 30 lines were imported in 1 second. The reason I also used an online server is because they are different setup than local computers. So I wanted to see if we could reproduce the 3 second delay we see in your debug log. No such issue. You can even see it for yourself if you load the template and file on our demo server. A few months back we did a VirtueMart to J2Store migration using CSVI and have not seen such an issue either. We know of other users that use CSVI with J2Store and have not seen this issue either. This brings us back to the question we had early on, why is the database taking 3 seconds to answer the request? The server people can't find anything related to this?

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Yesterday I update my joomla-virtuemart eshop to Joomla 3.5.1 - VM 3.0.16 - CSVI 6.5.7 - PHP 5.5.30 also install a patch file for allowing the front-end import (https://www.csvimproved.com/forum?view=topic&catid=44&id=32989&start=6) and I have 3 problems: 1) The front-end import not working (com_csvi.log.33.zip) 2) The cron job send me an email about import and in csvi 6 not shown details such as csvi 5 (file_2.txt) 3) When run template import user virtuemart not use default value in usergroup_name and create error but I input this field and value in the file is working correct why not use default value Registered in the field usergroup_name in the template import? (com_csvi.log.30.zip) Thank You In advanced.

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I'm struggling to import & overwrite prices in a J2Store. Products have 1 main price & 4 prices set to different user groups. We initially set these up using CSVI, but cant get a simple CSVi template to overwrite prices to work. Using CSVi > J2store > Price sku,regular_price,price, cusomer_group_name I have set; "Overwrite existing data": YES "Skip New Items":NO When I run this on a small test CSV, for 2 products I know exist, each have 4 prices set for different usergroups, I see the CSVi success screen showing that 8 products have had "Product price updated", but upon checking the products back end, nothing is updated? Screenshots, sample CSV & log file attached Joomla 3.9.3 PHP 7.2.15 J2 Store 3.3.6 Pro CSVi 7.11.0

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Hello Lindee, [quote]it appends the thumbnail image size to the base image name ("_0x90") the way the file is named in the resize folder but when I let CSVI create the thumbnail, it does not append the extra text.[/quote] CSVI imports as per user import file, whats in the import file is what goes into the database. If you need the extra text added to your file name, you can add that to your file_url_thumb field and import. [quote]Also, if I add the VM created file name and import it with CSVI with create thumbnail set to either yes or no, it strips off the extra text.[/quote] I would need your debug log to check on this. As much as i know CSVI doesn't process anything on file name unless user sets it to do so on images tab. [quote]- If the link in the field doesn't match the actual file name in resized, how can it display the thumbnail?[/quote] It wont display the thumbnail, you will see image not found error. [quote]- How can I import the file name so it does match?[/quote] Please post debug log to check what went wrong. [quote]- If the thumbnail field is left blank, shouldn't VM create it anyway? When I delete the field contents and Save, VM creates it like the csv file. - When I don't import anything for this field, it ends up with the same value as the fullsize image. [/quote] As per the screenshot, you have set thumbnail creation to No. Please set it to yes and run the import. To answer all your questions more clearly i would need your import debug log. The information posted now is very limited to help.

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Thanks for the reply guys, We are actually going to be using CustomFieldsForAll as well as Custom Filters as we want the user to be able to search by for their product by using a checkbox system through the CustomFilters Module. I have checked the plugin status for CF4A and it is installed and published. (CustomFieldsForAll published.PNG) I have looked at the Product Custom Fields in Virtuemart (CustomFieldsForAll virtuemart.PNG) and there does seem to be a problem, I am able to see all of the Custom Fields I have imported but when I try to add any Values to them I am get an error. [quote]1146 Table 'neills13_evo3x.jos_virtuemart_custom_plg_customsforall_values' doesn't exist SQL=SHOW FULL COLUMNS FROM `jos_virtuemart_custom_plg_customsforall_values`[/quote] Again, it looks like this is probably an issue I have to solve with Breakdesigns support rather than yourselves? Many thanks again.

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I mean that if I use w+ or use a+ does not change anything, always work as w +: is it possible for you using my user name and password to try yourself? In attachment export.php ( .txt is only to attach ). There is onother fopen w+ in com_csvi\addon\com_virtuemart\model\maintenance.php, I don't know if it is necessary to change in a+. But, Roland, I'm thinking another way to solve my problem. When I don't put the name of the file to be exported, "CSV IMPROVED" give to the file the name CSVI_TEMPLATENAME_14-04-2016_18.13.csv. Can I cut the hour and change the name like this: CSVI_TEMPLATENAME_14-04-2016? In this case I could tell the other companies to open the export files, every day, with the same "name+date.csv" and do not make more the append.

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Hello, The language en-GB is installed and unpublished? If yes then SEF URLs are generated inspite the language is published or unpublished. Since you are the only user having difficulty with generating SEF URLs. I suggest you to try an alternative and see if it works for you. In your product export template you can add product_url field as a template fields along with other export fields so to generate SEF URLs for a product. It might take a bit of a time to generate SEF URLs so i suggest you to do the export in batches. To run export in batches, in your export template settings on File tab set From and To records in count of 1000 so you can do 5 batches to export 4431 products. Let me know if it helps.

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This is the Firebug output of the failure GET http://67.227.193.162/~j3proflix/administrator/in...task=export&format=json&runId=34&_=1451526300999 200 OK 31.6s jquery.min.js (line 5) ParamsHeadersHTMLCookies view source Connection close Content-Length 0 Content-Type text/html Date Thu, 31 Dec 2015 01:45:16 GMT Server Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 X-Powered-By PHP/5.5.30 view source Accept application/json, text/javascript, */*; q=0.01 Accept-Encoding gzip, deflate Accept-Language en-US,en;q=0.5 Cookie a64d1b315db93ad673f44ab750c4f3db=40d73b59eff9d8a7a3cfd1a6353037aa Host 67.227.193.162 Referer http://67.227.193.162/~j3proflix/administrator/index.php?option=com_csvi&view=export User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 X-Requested-With XMLHttpRequest

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[quote]If you update your download ID and run a Joomla update for CSVI, it does not update for you?[/quote] How do I do this? My Joomla is up-to-date and my CSVI too [quote]Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you?[/quote] I clear cache, I find updates, but there are no updates.................... it says. However, when I go to the Dashboard, they tell me that "The CSVI Addons that have been installed have been sold. The addons must be updated so that they are the same version as CSV Improved. In Extension you can see the current list of addons and the version number. The addons can be updated on the Update page of Extension Management." The link however doesn't work [quote][/qYes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager?uote] [attachment]dashboard.JPG[/attachment]

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Hello, That are a lot of questions in a row :) Let me go through them one by one. [quote]If the value of column c are = to x then replace with y. It would be a conditional replacement.[/quote]You can use the multi-replace for this. You set up the rule with the [b]Find and Replace[/b], there you can set it should look for value x and if it matches replace the value x with your set value. Once the rule is saved, you can assign it to the field you want this to be processed on. [quote]Also is it possible to export the data to a custom table in the database if a certain criteria is met?[/quote]This is not possible, all data is exported into the selected destination(s) in the template. [quote]And is it possible to check the hikashop database for a key column, i.e. the product code, and if it finds the product code to skip import of that row?[/quote]You can set in your template the option [b]Overwrite existing data[/b] to No. This will skip any existing products. The comparison is done based on the product_code, as this is the unique identifier for a product. [quote]Can a rule be written based on the values of a column?[/quote]What is the rule supposed to do? All rules are applied to a column and work based on that. [quote]can a field be imported to more then on field in hikashop?[/quote]Yes, have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url]. This plugin is exactly for that purpose.

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Hello Roland, Finally I prefer not import the orders. I revise the user importation and I see a problem. I can't import the field State and Country. These fields are empty after the importation and appears the selector to choose state and country. I try with the field names: country and state and also with country_name and state_name. The rest of fields are imported right. I export with csvi from Joomla 1.5.26 with VM 1.1.9 to Joomla 3.4.4 and VM 3.0.10 Exemple (I not procese the field named "Id"): [quote]^id^~^email^~^address_type^~^address_type_name^~^first_name^~^middle_name^~^last_name^~^address_1^~^city^~^country_name^~^state_name^~^zip^~^password^~^usergroup_name^~^vm_nif^~^username^[/quote] Or [quote]^id^~^email^~^address_type^~^address_type_name^~^first_name^~^middle_name^~^last_name^~^address_1^~^city^~^country^~^state^~^zip^~^password^~^usergroup_name^~^vm_nif^~^username^[/quote] I adjoint the image with the result. Thanks and kind regards

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Hello everyone, I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1 I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export. I also chose Virtuemart as component to export from and user info for operation in Template details. Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.

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Hello, There is a Fatal error in the error logs you have posted and the error is due to that order [url=https://csvimproved.com/support/export/204-virtuemart/930-advanced-order-xml-export]advanced export is an XML export[/url] but you are forcing it to be a csv export by setting a file name in your template on file tab and by setting a filename to be order_export.csv. Try changing this name to order_export.xml and see if your export works. [quote]Cann you please attach in "quick-add" a button for select/deselect all fields for the next release?[/quote] Thank you for your suggestion. The only reason this feature has not been added till now is that to allow user to select only fields that are needed for import/export. Adding all fields which are of no use during export or import don't make any sense.

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Morning Roland Thanks for your reply, i have queried this back with our host and they have replied as below "It does seem from your reply that this process may constitue a loopback connection on the server. Could you confirm if this is the case with your developer? Our servers prevent scripts making HTTP (port 80) connections back to the same server that they're running on, as policy. This is done to prevent the possibility that mis-configured scripts could enter, essentially, an "infinite loop", making call-backs to themselves. Such a situation is extremely detrimental to server performance, and would negatively impact other users also on this shared server. Unfortunately we are not able to lift this block on a per-site or per-script basis, so you will need to see if you are able to reconfigure the script (or contact the script authors for assistance doing this), or use an alternative script that doesn't require HTTP requests to its own server." Is this how the sef caching works? Is there any work around we can do or i can present to our host? Kind regards Tim

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I have set up an export to export joomla users; fullname,email When running this I get this error; [code type="markup"]Error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') GROUP BY Com_UsersModelExportUser ORDER BY Com_UsersModelExportUser' at line 5 SQL=SELECT `u`.`name` AS `fullname`, `email` FROM `w3094_users` AS `u` LEFT JOIN `w3094_user_usergroup_map` AS `map2` ON `map2`.`user_id` = `u`.`id` WHERE `map2`.`group_id` IN () GROUP BY Com_UsersModelExportUser ORDER BY Com_UsersModelExportUser[/code] I also downloaded the log file to attache for you here, but the downloaded file was blank/empty? I seem to remember this was a problem in the beta versions too? Here is the debug log just copy/pasted; [i]Details Date 2015-09-11 16:16:04 UTC Software Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT Date Time Line Action Comment Processed 40 lines 2015-09-11 16:16:04 0 [DEBUG] Clean up old logs. Found 15 logs and threshold is 25 logs 2015-09-11 16:16:04 0 [QUERY] SELECT csvi_log_id FROM w3094_csvi_logs ORDER BY csvi_log_id 2015-09-11 16:16:05 0 [DEBUG] Clean up old logs. Found 15 logs and threshold is 25 logs 2015-09-11 16:16:05 0 [QUERY] SELECT csvi_log_id FROM w3094_csvi_logs ORDER BY csvi_log_id 2015-09-11 16:16:05 0 [DEBUG] CSVI Pro Version: 6.1.2 2015-09-11 16:16:05 0 [DEBUG] Joomla! version: 3.4.4 2015-09-11 16:16:05 0 [DEBUG] PHP version: 5.6.12 2015-09-11 16:16:05 0 [DEBUG] ========================= 2015-09-11 16:16:05 0 [DEBUG] action: export 2015-09-11 16:16:05 0 [DEBUG] component: com_users 2015-09-11 16:16:05 0 [DEBUG] operation: user 2015-09-11 16:16:05 0 [DEBUG] localpath: 2015-09-11 16:16:05 0 [DEBUG] ftphost: 2015-09-11 16:16:05 0 [DEBUG] ftpport: 2015-09-11 16:16:05 0 [DEBUG] ftproot: 2015-09-11 16:16:05 0 [DEBUG] ftpfile: 2015-09-11 16:16:05 0 [DEBUG] export_email_subject: 2015-09-11 16:16:05 0 [DEBUG] export_email_body: 2015-09-11 16:16:05 0 [DEBUG] export_filename: joomla-users-information.csv 2015-09-11 16:16:05 0 [DEBUG] export_file: csv 2015-09-11 16:16:05 0 [DEBUG] field_delimiter: , 2015-09-11 16:16:05 0 [DEBUG] text_enclosure: " 2015-09-11 16:16:05 0 [DEBUG] include_column_headers: Yes 2015-09-11 16:16:05 0 [DEBUG] signature: No 2015-09-11 16:16:05 0 [DEBUG] recordstart: 2015-09-11 16:16:05 0 [DEBUG] recordend: 2015-09-11 16:16:05 0 [DEBUG] header: 2015-09-11 16:16:05 0 [DEBUG] body: 2015-09-11 16:16:05 0 [DEBUG] footer: 2015-09-11 16:16:05 0 [DEBUG] user_state: * 2015-09-11 16:16:05 0 [DEBUG] user_active: * 2015-09-11 16:16:05 0 [DEBUG] user_range: * 2015-09-11 16:16:05 0 [DEBUG] groupbyfields: 2015-09-11 16:16:05 0 [DEBUG] sortfields: 2015-09-11 16:16:05 0 [DEBUG] use_system_limits: No 2015-09-11 16:16:05 0 [DEBUG] max_execution_time: 2015-09-11 16:16:05 0 [DEBUG] memory_limit: 2015-09-11 16:16:05 0 [DEBUG] ========================= 2015-09-11 16:16:05 0 [DEBUG] Export field: fullname 2015-09-11 16:16:05 0 [DEBUG] Export field: email [/i]

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Thank you, I've applied the patch, but I'm a little confused about the state issue. Are you saying if I import both fields, state_2_code and state, where only state_2_code has a value and state is blank, then it will update the state correctly in the user address? I tried to add a state_2_code field in my import template, but it isn't available as one of the fields in the Field Name drop-down. Also, I'd like to insert this field next to the state field, but is there a simple way to change the order of the fields, without editing each one to change the order number? I wonder also whether I can leave the Column Header entry blank in the export template, will the Field Name value get plugged in by default, or do I have to manually type in the field name for all of these fields? Thanks for the support.

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Hi Tharuna Very much thanks for the quick response ! I would be happy to test drive the new version, I am not using it in a live environment You indicate that if there are requiered fields you do an insert How can I set a field to required, I did not notice this in the template (also not in the SQL table) Also if I try to import the same file with an empty keyfield twice, the I do get an "Duplicate key" error ! I would expect that the program should insert it again, a I did not setup required fields obviously Yes indeed the document tells you that a primary key is necessary, but RTF is not always what we do in first case And for a user not as experianced as I am, it does not help if you get a non meaningfull error message But again thanks for you very good support !

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Hello, Updated today to CSVI Pro 7.0.2 on Jooma 3.6.5 and Virtuemart 3.0.18 When importing Virtuemart user info I get a 500 internal server error. Server error log says: [Tue Jan 24 16:16:21.400424 2017] [proxy_fcgi:error] [pid 22133:tid 139903853573888] [client 82.233.112.232:54338] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: query in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\nPHP message: PHP Fatal error: Call to a member function delete() on a non-object in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\n', referer: http://www.afesa.com/administrator/index.php?option=com_csvi&view=import I attach hereby the CSV file and the CSVI log file. Thanks in advance! [attachment]corrections_adherents.csv[/attachment] [attachment]com_csvi.log.6.zip[/attachment]

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Hi Tharuna, Thanks for your response. I've got a simple mulitvariant import working. I'm importing a parent product and a number of children products that have two custom dropdowns: "Size" and "Quantity". These are custom labels of an existing custom field called "Options". The import file has two columns called "Size" and "Quantity". Lets suppose that we want to list some other products - these would have four dropdowns, "Colour", "Length", "Width" and "Type". As I understand it, the only way I can import these new labels is to import the custom fields, and then to update the available fields, then amend the import template to include these new fields. I don't want to provide back end access to do this, so I want to know if there's another approach. I want users to be able to add whatever dropdowns they need for whatever products they're listing without having to involve me or have administrative access to the website. One method I've been looking into is to create an xml file containing the new template and import this, followed by the field update, all done via cron job, but I wondered if there's a simpler way?

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Thanks for all your help so far. I did put in my subscription code but it still didn't register for the newest version. Manual update worked fine. After updating to the latest CSVI the url is now working from within the browser giving me this message: Processing started: 2nd February 2015, 12:48 pm Template name: xxx Results for xxx.txt ================================== Total Result Status 134 Success Updated Processing finished: 2nd February 2015, 12:48 pm Process ran for 11 seconds User has been logged out Only problem now is adding it as a cronjob to my hosting 'daily.co.uk'. When I put in this url it returns with this error: We found the file for your cron job but it did not return an 'OK' response, it returned code '500' I'm assuming this is a problem with the maximum time it is allowed to run for? If so I'll ask my hosting provider.

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I'm sorry, i tought that CSV Improved is a dutch company. I would like to use the icecat option in CSVI Pro, and followed these steps : https://csvimproved.com/support/import/203-virtuemart/868-import-icecat-product-information Unfortunatly every attempt failed. Joomla 3.7.4 + CSVI Pro 7.2.3 + CSVI addon_virtuemart 7.2.0 I have an active account for Icecat. And filled in every item in the "Dashbord" like user and password, even Download ID and Domain. For the icecat strings (index URL + Manufacturer URL) i have left them as default. Then we go to "Maintenance" load icecat indexes: Using everything as default the output is : String could not be parsed as XML Using the options gzip off + load type single, the output is : COM_CSVI_ICECAT_INDEX_FILE_NOT_FOUND At first i tought that the default strings (index URL + Manufacturer URL) were outdated. But the are correct, and in a browser accessible. What am i doing wrong ?

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Hello, [quote]1 - I did not understand how you can add a field manually to the product! So far I have studied only imports based on a template where all fields are already present! I think needs to use Templates> Template Fields, but then can not go on![/quote] To add template fields you can go to CSVI Pro >> Template fields page >> Click on New button >> Select your field >> Save the field. The other option is you can add the template fields by clicking on Quick add button on top of template fields page. Search for the field you need, click on checkbox on left and click Add fields button. [quote]2 - If the point is right, I do not know whether to select Field name> combine and enter in Your field> Scarica_Prodotto or Field name> custom_title and enter in Your field> Scarica_Prodotto! Can you show me the right procedure?[/quote] You don't have to do any of these. As per your import file, the column headers in your file are same as database table columns. So you just need to set Use file for configuration to Yes in your import template settings on File tab. This setting tells CSVI to read the import file column headers and do the import. [quote]3 - It is not true that we do not know where and how to download Spiral plugin saves his fields! When I created a field to update "Scarica_Prodotto" to import and combine the files to download the digital product VM shows me this message "Table updated: Tablename jos_virtuemart_product_custom_plg_spiral_download" (I am attaching the full picture of all other updated data)[/quote] I meant that CSVI don't know where and how spiral download plugin stores its fields. The table jos_virtuemart_product_custom_plg_spiral_download is not supported by CSVI. [quote]4 - I'm collaborating with the Spiral Paid media to determine the tables, field values ​​to match![/quote] If these media is stored in spiral plugin tables then we may not be able to help here. But lets see wait and see on the information you get. [quote]Maybe I'll be the only one to ask for a similar procedure, but it certainly will not be the only one to have to work out how to import SCVI Pro with a download link. The reason why I asked for an alternative to this plugin was just that! It 'impossible for anyone who needs to automate the import of the download link![/quote] As said before you are only user for now asking for the support for this extension. We will surely consider supporting this extension if we get more users coming with same requirement.

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Hello Chris, I can follow you all the way. While it would be great to have such feature, I will need quite some time to see how to make this happen technically and usable. As you can see now that quite a few filters have all different kind of characteristics. It probably would have to take the shape of how the rules are implemented. Each filter would be a plugin with it's own characteristics. Not sure if that would be a better way to go instead of just adding filters :) User-defined fields is another thing, that is a flexible option of which we don't know yet what the field is named beforehand. Even if all that is done, the difficultly lies in creating the correct query to get all the data out of the database. Preferably without loading all the data into memory which will result in out of memory issues :) It's a minefield we are walking on but certainly food for thought.

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I'm sorry to keep asking, but still not working. The state_2_code field is NOT there when I check Available Fields, filtering on Import/Virtuemart/User info import, I even tried adding "st" in the 4th filter box in case it wasn't alphabetical for some reason, but it is not there, even after running Update again. I looked in ...\administrator\components\com_csvi\install and I see two files that I think might be your patches, named com_virtuemart.sql and com_virtuemart.sql.20150204-221954, I see state_2_code for VirtueMart Userinfo Import around line 162 in both those files, but when I look in the availablefields subfolder of that path, the file com_virtuemart.sql does NOT have that code, could it be that the patches are installing to the wrong folder? As for Zipcodes, I am creating the CSV files by saving a subset from an excel spreadsheet, I don't know how to style the Zip as '00000' and have it stick in the CSV file, any suggestions? Thanks again.

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Hello, [quote]It would be normal to be ableto import a variant file once you have the parent present in the DB... Can you explain me better why the system is not able to do that? .. can it be an upgrade (amazon, ebay etc.. work in the same way: you can only import the variant data)[/quote] Variants are child products and child products are individual products by itself and you can always update the child product details using a different import file than the parent. But for updating multi variant data CSVI has a standard format to link parent and child product. [quote]Pleeese! can you solve the issue of attatcing a child to a parent? (if there is already a child for each parent the other would be imported in the second import?)[/quote] You are first user asking for this feature request if we get more of this request we will think of adding it to CSVI in our future versions.

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Hi Tharuna I did read this article and was wondering how it works than. Would adding then be done based on the fact that the field other than primary is empty ? Why not make an option to add a field indicating that the records need to be inserted Or an option what to do if the record read from the csv is not present ?? That would make life a bit easier By the way in my opinion the program has an error if the primary key is not set in the table It will throw an unhandled exception not indicating which field is empty Before going into this import this situation should be dealth with, as you can find out that no primary key is found Than the user will directly know what is wrong, it took me a couple of hours to find that in the documentation If I had gotten a proper warning I would have known that my table needed to be altered when is this new version released ?

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Hello Tharuna, I should have thought of it, sorry. Nevertheless, after upgrading the plugin the problem persists: [Wed Jan 25 05:53:54.977281 2017] [proxy_fcgi:error] [pid 17878:tid 139907858994944] [client 82.233.112.232:49786] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: query in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\nPHP message: PHP Fatal error: Call to a member function delete() on a non-object in /home/afesa/domains/afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\n', referer: http://www.afesa.com/administrator/index.php?option=com_csvi&view=import I attach the log and the CSV file. Please note that not all of the user fields are in the CSV file, as it is a correctional import. Could that be the problem? Thank you [attachment]com_csvi.log.9.zip[/attachment] [attachment]corrections_adherents.csv[/attachment]

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Hello Tharuna [quote]This could be a because of PHP version you are running. Please check the thread [url=https://csvimproved.com/forum?view=topic&catid=44&id=33555#52045]here[/url] with the same issue and was fixed with PHP version.[/quote] Are you saying php 7 is a requirement? The other thread implies the user switched to v7 but there is no reference to it being the ONLY version which works properly. [quote]If downloading a test set of products, the output is still NON-sef.[/quote] Can you post the template XML file? To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it here.[/quote] Ok, here it is. I also notice that when trying to switch language (from base) in Options, the option to select a Manufacturer disappears and All Manufacturers is forced. Best Eddie

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Hello Pas, [quote]This should be used if all works right. 1 group for all users (particulier) 2 group for business (winkeliers) with different prices after login.[/quote]Ok, this clears up a lot and is exactly what I wrote in my previous message, you will need another template for importing prices. You cannot manage multiple prices with the product import. The product import only deals with a single price for a product. The debug log doesn't show adding any new prices but it is also much longer than the one product you posted here. The SKU OLM009 is not in the debug log. Regardless of that, first you need to make an import template for the product prices. How to do that and what is needed is explained in the [url=https://www.csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]Import VirtueMart prices[/url] document. There is also an example for using multiple shopper groups and how to change prices. So my suggestion is to create this import template, test it out with 1 product and see how it goes. If it doesn't do what you want, post the debug log and the file you tried and we can take it from there.

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Hello, [quote]How can I delete a csv file after an import using cron job ?[/quote]Same answer as before. If you want to control it yourself, you will need to create a bash script to do so. [quote]Every day I need to export only users or orders created the day befroe. Is there an option or a filter in cron line command ?[/quote]For orders you have the option in your template to export "Since last run", this is usually used to get the last batch of items. For customers you will need to do it on the command line as this doesn't have the "Since last run" option. The [url=https://www.csvimproved.com/support/questions-and-answers/1081-setting-up-a-cron-job2]Setting up a cron-job[/url] explains how to add command line arguments. To use a date you will need to use the system functions to generate the date for you. There are quite a few posts about that on the forum but people in general use something like this [code type="markup"] --form.orderdatestart=$(date -v-5d +"\%d-\%m-\%Y")[/code] You will need to find out for yourself how it works on your server.

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Hello, I checked the templates and the shops now. I found the problem about the VM categories. I had categories like "Proteine / Eiweiß" or something like "Guarana / Maca / Taurin" in my live shop. The "/" characters created the issues in the import. Par example: The liveshop categorie "Proteine / Eiweiß" - new shop: 2!!! categories like "Proteine" and "Eiweiß". I deleted all VM categories and products, changed all the categories with the "/" characters.in my live shop and tried a new import of the VM categories in my new shop after making the changes. Then I imported the products again and published them. At the moment I can't find any issues anymore. The products are all imported into the correct categories and the categories are also shown correctly. At last I've executed the SQL order "UPDATE `xxxxx__virtuemart_medias` set `published`=1" to get published all the VM mediafiles. This works also. I will check everything about the VM manufacturer categories, the manufacturers, the VM categories and the products. At the moment I think the import was succesfull. If everything will be correct, after checking the imports tomorrow, the next think will be the mainmenu. Users are secondary. I will also send the post to Roland. Thx and have a nice day, Benny

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Hello, [quote]When I do an product export with all the product fields from Hikashop with CSVI, we get 56 columns When I look at the fields before the export I see 69 columns. When I do an product export direct from Hikashop, we get 64 columns[/quote] HikaShop export and CSVI export are two different extension functionalities and the columns exported are based on the fields the extension has supported. May i know why you are comparing these export columns? [quote]Also some columns names are different. Why are there any differences between them?[/quote] The names are different as to make it user friendly like for example category_path, it does as the name says, include the category_path of the product, CSVI has been coded to identify this name and insert the category for a product. These are purely CSVI based fields and has no relation with HikaShop tables or code. [quote]How can we know which column belongs to each other and how can we fix the missing ones?[/quote] CSVI is a tool to help to import/export data to HikaShop tables and it uses few of its own fields to relate tables and content. [quote] combine product_delete[/quote] These are CSVI fields added for doing combine and to delete a product. [quote]And how can I get the missing fields exported which are in the template fields but not into the export? [/quote] These fields belong to import and not supported for export but they are still seen in export template. The attached patch file will fix this issue. [url=https://csvimproved.com/support/questions-and-answers/905-how-to-load-a-patch-file]Load the patch file[/url] using maintenance menu and update your available fields. You will no longer see these fields in your export template. [attachment]patch_availablefield_2016-09-16.zip[/attachment]

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Hi, Im not sure what is going on here, im thinking something must have been messed up during the upgrade but I dont know what (everything was perfect prior to the upgrade) firstly the import seems to be working fine. I have 2 exports: - User Export - Running in the frontend or backend, gives me the following error, although fields appear to be setup. Error Unfortunately, there are no fields set for this template. Now I don't know what to export. Go to Templates -> Template fields and add the fields you would like to export. - Mailing list export - I get this error when running the URL on the frontend Fatal error: Call to a member function get() on a non-object in /homepages/43/d445035053/htdocs/clickandbuilds/Joomla/Luxury_Flatshares/components/com_csvi/controllers/exports.php on line 140 And when i run within admin nothing is processed? Processed 0 Your help would be very much appreciated, im really hoping I dont have to redo all this :(

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