Resolved import contact csv file

Hello,

the https://rolandd.com/documentation/ro-csvi/joomla-contacts/joomla-contacts-import sample file is not downloadable !

The sample file link is fixed. Please check now.

I imagine that the import of contact works in the same way as that of articles :-)

Yes import works the same way as articles just that you need to make your import template with Component as Joomla Contact as Operation as Contact. You can follow the above document for details on creating the template.

Hello,

I have more problems with the import of contacts than with the import of joomla articles !!
1 / I did not find the 3 fields (location and description of the contact) to add in the template (see image)?
2 / the email is well seen but not inserted in the contact card (see image)?

Less important
3 / is it possible to deactivate with a single click all the sample templates that I had to install?
4 / by exporting the template from another site to the production site (or even by copying it to the same site), I have not found my fields !!

Regards

Hello,

1 / I did not find the 3 fields (location and description of the contact) to add in the template (see image)?

Try updating available fields and then check if you can find the missing fields.

2 / the email is well seen but not inserted in the contact card (see image)?

Can you post the debug log of your import? To get the debug log check How to collect debug information? document.

3 / is it possible to deactivate with a single click all the sample templates that I had to install?

You cannot disable templates at once as of now. We will consider this request and include it in our future release.

4 / by exporting the template from another site to the production site (or even by copying it to the same site), I have not found my fields !!

Please check updating available field solve this issue.

Hello,
Thanks
I did the operation even if I have a different administration interface from yours!
I don't see any improvement.
Can I rather give you admin access to watch because I would like to finish it before the weekend ?
Regards

Hello,
Can you tell us what is the problem you are having now? You are still not seeing the fields even after updating available fields? Can you send us the debug log as requested to check?

Hello,
I have no debug for the maintenance operation.
You can see that I have a different interface from the documentation
Regards

Hello,
Maintenance operation does not have debug log. I asked only for your import debug log. The log file attached in your reply is not complete so there is nothing to check. The fields you mentioned that you are not able to find are suburb, state and misc. If you don't see these fields even after available fields update then send me your site login details. I will take a look at it.

Hello,
1 / resolved
2 / I send the test file and the credits to connect

you will tell me if the interface is normal !?

Hello,
Can you tell us what is the problem with the import? I ran the import on your site and see all the details are imported. See attached screenshot.

HI,
Sorry but it is not resolved.
I saved and sent in csv or odt format.
I changed the email address.
I renamed the column header.
No email backup !!

Regards
Didn't you tell me if the interface is normal !?

Hello,

I changed the email address.
I renamed the column header.
No email backup !!

I checked your site and the debug log of the last import. I see that email used is hd@9online.fr. Debug log says "No user found with email hd@9online.fr" and so email has not been updated. You need to have a user with this email address.

Hi,
I understand what you are saying but I think there is a problem.
The advantage of Joomla contact sheets is that contacts are not necessarily joomla members. I can have 10,000 contact cards and 100 members.
Moreover
a) I have again manually created a contact form "no member" (without being linked to a member) which has an email "no-member@tmp.fr" -> OK
b) I put in my excel table, an email address (testH1@tmp.fr) which exists for a Joomla member -> nOK
I can see the contact linked "member testH1" to the joomla member "testH1" but again the email "testH1@tmp.fr" is not imported in the email field !?
Regards

Hello,
Now i see what the issue is. We are talking about two different email fields. Joomla contacts import has email and email_to field where email field is used for getting Joomla user id and used in Linked user id field. email_to field is to get the email of the contact which is not necessarily be a Joomla user. You are using email field in your import, you should be using email_to to update the email address of a contact.

Let me know if it solves your issue.

Hello,

Ok it works :-)
I think I will have a problem with use.
In fact I will have in my automatic data import contact sheets of people who will already be a member of the site (but who do not have a contact sheet)
I made an import table with
a) "no member" contact
b) contact & joomla member <Author69>

They are all 2, well imported but <Author69> is not recognized as a joomla member
I will not ask beginners to enter the 2 emails
- E-mail
- email_to

How to (an email copy rule -> email_to) to automatically detect and link to the joomla member ?

2 / I don't see the consequences, but if the contact card is archived / in the trash, it is updated !!

Regards

Hello,

How to (an email copy rule -> email_to) to automatically detect and link to the joomla member ?

You can use RO CSVI Field copy rule to copy email to email_to field.

2 / I don't see the consequences, but if the contact card is archived / in the trash, it is updated !!

When updating a record RO CSVI does not check if the record has been trashed. If the given needed field value matches with the value in database it updates the record. I don't see any need in having a trashed record item in import file.

Hello,
It works , even if I still had difficulties with my interface which is different from that of the help. Will she stay like this?

On the other hand, I did not see, right away, that you had to activate a plugin!
Do you have a page describing the use of each plugin?
Regards

Hello,

even if I still had difficulties with my interface which is different from that of the help. Will she stay like this?

If you talking about the interface from our help documents and RO CSVI, the screenshot of documents are of old CSVI interface. Let me know what difficulty you are facing with it so i can help you.

On the other hand, I did not see, right away, that you had to activate a plugin!

Yes by default all the plugins are disabled on install. You can activate the needed plugins from Extensions >> Plugins >> In Select type dropdown select csvirules.

Do you have a page describing the use of each plugin?

We have different documents explaining use of each plugin. Can you tell us which rule plugin you are looking for so i can send you the link? You can also search for Plugin in our search box on site so you can get the list of documents for the plugins.

Hello,
Your documentation pages are well written but I don't find the general organization practical.
I would have liked a page for all the plugins with a brief description and the links to the detailed documentation

I was talking about the backoffice interface (different from your documentation). I have the impression that the css is broken !?
Regards

Hello,

Your documentation pages are well written but I don't find the general organization practical.
I would have liked a page for all the plugins with a brief description and the links to the detailed documentation

As of now we do not have one page where all plugins are explained but you can have a look at RO CSVI Multi replace rule plugin document for creating rules using multi replace rule with detailed explanation and under Related Articles section at the bottom you can find links to other rules documentation.

I was talking about the backoffice interface (different from your documentation). I have the impression that the css is broken !?

Your backend interface is fine and css is not broken. The layout you are seeing in the screenshots of our documentation are for old CSVI.

Hi,
Ok I find the new interface less attractive and intuitive
Thank you for your good support & product.
I also put a good opinion on the JED
I hope you can integrate my suggestions
Regards