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Resolved 500 Internal error how to fix?

  1. Anton666
    Anton666
  2. RO CSVI
  3. Tuesday, 03 May 2016
  4.  Subscribe via email
During import mistake
Status error: 500
Status message: Internal Server Error

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@sakura4happy.ru and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
________________________________________
Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 mod_perl/2.0.6 Perl/v5.10.1 Server at sakura4happy.ru Port 80

PHP version is 5.5
virtuemart 3.0.16
CSVI PRO 6.5.6

website - sakura4happy.ru
0
Responses (74)
Anton666
Anton666
Accepted Answer Pending Moderation
log from scvi
Attachments (1)
com_csvi.log.55.zip
  1. more than a month ago
  2. RO CSVI
  3. # 41
Anton666
Anton666
Accepted Answer Pending Moderation
system info
Attachments (1)
systeminfo-2016-05-15T07-25-2300-00.txt
  1. more than a month ago
  2. RO CSVI
  3. # 42
Anton666
Anton666
Accepted Answer Pending Moderation
in firebug

TypeError: jQuery(...).everyTime is not a function

undefined
index.p...=import (строка 551, столбец 1)
TypeError: jQuery(...).everyTime is not a function
jQuery(".uncontrolled-interval span";).everyTime(1000, 'importcounter', function(...
http://sakura4happy.ru/administrator/index.php?option=com_csvi&view=import
  1. more than a month ago
  2. RO CSVI
  3. # 43
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

I don't understand how work analizator!
CSVI has the analyzer built-in under Maintenance. You don't need to use the separate one.

TypeError: jQuery(...).everyTime is not a function
This means you have a JavaScript error. The same question has been asked in this topic. That is one possible solution, the other is that you have other plugins doing things with JavaScript. With JavaScript if you have one issue, it stops everything else.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 44
Anton666
Anton666
Accepted Answer Pending Moderation
I did not understand how to work with analyzing

please send manuak
  1. more than a month ago
  2. RO CSVI
  3. # 45
Anton666
Anton666
Accepted Answer Pending Moderation
I did not understand how to work with analyzing

please send manual
  1. more than a month ago
  2. RO CSVI
  3. # 46
rolandd
rolandd
Accepted Answer Pending Moderation
The analyzer can only do 1 thing and that is analyze. You need to upload your file and select Analyze. There is not more you can do with that.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 47
Anton666
Anton666
Accepted Answer Pending Moderation
administrator/components/com_csvi/assets/js/jquery.timers.js

right was 644!!1

it not help me!!

waiting next dicision!
  1. more than a month ago
  2. RO CSVI
  3. # 48
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Anton,
As Roland said in his post the problem can be because of your plugins. There could be some plugin in your site which is not letting Javascript load properly. You need to disable each of them and see what is causing the issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 49
Anton666
Anton666
Accepted Answer Pending Moderation
disable each plagin? step by step? and try import?
this is a big work!!! on long time!!!

i am turn of only plugin or module or component?

If need to turn of two plugin in one time?

then i spend my time and don't seach a problem!!

Exist other way?
  1. more than a month ago
  2. RO CSVI
  3. # 50
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Send me a private message of your site administrator login and FTP details, I will check what is causing the problem.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 51
Anton666
Anton666
Accepted Answer Pending Moderation
did youa are got private data?

i am waiting your answer!!
  1. more than a month ago
  2. RO CSVI
  3. # 52
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I have sent you a message asking for your administrator login details. Can you send a private message of those details?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 53
Anton666
Anton666
Accepted Answer Pending Moderation
I was send already password in private meesage yesterday

if you are did not got, give me your mail, i ll resend!!
  1. more than a month ago
  2. RO CSVI
  3. # 54
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Anton,
You had sent me FTP access details, i want your administrator login details too. Please send it to tharuna@csvimproved.com.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 55
Anton666
Anton666
Accepted Answer Pending Moderation
Check!!!
Message from yourself to tharuna online
17 May 2016, 17:46
  1. more than a month ago
  2. RO CSVI
  3. # 56
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I am also referring about that message, i have got only FTP details in that message, i also want Joomla administrator login details. Can you please send those as well?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 57
Anton666
Anton666
Accepted Answer Pending Moderation
send check
  1. more than a month ago
  2. RO CSVI
  3. # 58
Anton666
Anton666
Accepted Answer Pending Moderation
did you are got?
  1. more than a month ago
  2. RO CSVI
  3. # 59
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Anton,
Yes i got your details and Thank you for sending it. I had a look at your site and did a quite a few imports. None of them went through, the strange error i saw was the backend template completely changing when import process was going on. This then stops the import process and server doesnt respond. I tried to disable few plugin which i thought could be the cause for the issue and tried import but no joy. I dont think i can help you anymore here as this is purely not a CSVI issue and it is the problem with your site.

Perhaps you can try the import by setting up a new clean site with just Joomla, Virtuemart and CSVI and build it from there. That way you can see import working.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 60
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