Resolved No run ID has been found. This means that CSVI was not able to initialise the im

Hi RolandD

I ran update available fields, then ran the import after still the same error.

There are no special extensions installed that alter the URL.

Whats strange is that this all worked previously.

regards
Eliot

Hello Eliot,

I have been reading through this thread and trying to get an idea of what you see happening. From what I gather you select the template, then choose the file to import and instead of seeing the preview you get the error correct?

The error basically means that CSVI is asking Joomla what the run ID is as seen in the URL and it returns no value. This causes the script to stop. So I ran the template and file you posted and that went fine. Not very surprising because the issue is not with the template or the import file.

Can you run the update available fields? Does that work? You don't have any 3rd party extensions installed that would do something with the URLs or backend access?

Hi Tharuna

No imports are working. FYI I have attached a Product Stock import and the XML template backup

regards
Eliot

Hello Eliot,

Other components are working. I cannot guarantee it was the upgrade to 3.8.3 it might have been something else. It was working with 3.8.1. I've got imports that show it working.

Are you saying that there are other imports which are still working and the problem is only one import or is it that none of your imports are working with Joomla 3.8.3? If its only one import, can you send me the template XML file to check? To get the template XML file go to CSVI maintenance menu, select CSVI Pro in first option and Backup templates in second option. Select the import template and click continue. Post the downloaded XML file here.

Hi Tharuna

Other components are working. I cannot guarantee it was the upgrade to 3.8.3 it might have been something else. It was working with 3.8.1. I've got imports that show it working.

I see this when the import fails:

The URL now shows a different runID:
administrator/index.php?option=com_csvi&view=logdetails&run_id=34&return=xxxxx

I've attached the htaccess file.

I have tried this a lot of times. Everytime I get the error

No run ID has been found. This means that CSVI was not able to initialise the import or that the processes table is not available.

Hope you can help

regards
Eliot

Hello Eliot,

I see this url: administrator/index.php?option=com_csvi&task=importpreview.preview&runId=27 after selecting the file.

Followed by the error: No run ID has been found. This means that CSVI was not able to initialise the import or that the processes table is not available.

I really wonder why you see this error when you actually have a runId in the URL. Is this error only with CSVI component? I ask this because if there is any setting in your .htaccess file which is ignoring the query string in the URL. Can you check if other component views work for you? Like go to Components >> Contacts >> Edit a contact. does that work? Also did the CSVI import work with your previous Joomla version?

The URL now shows a different runID:
administrator/index.php?option=com_csvi&view=logdetails&run_id=34&return=xxxxx

When do you see this URL, after your import? Every time a import is initialised a new run id is generated. Did you try to start few number of imports?