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Resolved ERROR Frontend

  1. Vladimir
    Vladimir
  2. RO CSVI
  3. Wednesday, 24 February 2021
  4.  Subscribe via email
Hello. Me again.
I created and configured the import template.
Created a menu item.
The import was successful.
After some time, re-running the import via the menu item causes an error:

An error has occured during the import. Below the information received from the server.

Status error: 500
Status message: Internal Server Error
Error: Could not find template "isis".: Call to a member function load() on bool

Moreover, if I am on the template page on the second browser tab, this error does not occur and the import is successful. It is not clear why the component is looking for the ISSIS template.

Ошибка возникает как на моем шаблоне так и на стандартном шаблоне ISTRAXX.
The error occurs both on my template and on the standard ISTRAXX template.
Attachments (2)
Screenshot_2021-02-24 Импорт Цены.png Screenshot_2021-02-24 Импорт Цены.png
com_csvi.log.147.zip
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I did a fix in code for Google sheets and loaded the patch file on your site. Now the error with Google sheet import is gone. Please test the import on your site and let me know.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (27)
Vladimir
Vladimir
Accepted Answer Pending Moderation
Hello. I changed the import file to 4 lines. The error remained. I attach the files.
Attachments (2)
systeminfo-2021-03-01T12 55 31+03 00.txt
Import.xlsx
  1. more than a month ago
  2. RO CSVI
  3. # 21
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
What if you import a small file which has only 5 records? Does import finish then?

To check, can you post the below files?

1. Please login to your site and go to System -> System Information. Click on the button Download as text and attach the file here.
2. Post the import file with 80 rows.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 22
Vladimir
Vladimir
Accepted Answer Pending Moderation
If I set the value to 20 or 10, the import continues for too long and does not stop.
I only have 80 rows in the import.
Attachments (1)
Screenshot_2021-02-26 Импорт Цены.png Screenshot_2021-02-26 Импорт Цены.png
  1. more than a month ago
  2. RO CSVI
  3. # 23
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
What if you reduce the number of lines of import to 10 or 20? Does the import finish without any error then?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 24
Vladimir
Vladimir
Accepted Answer Pending Moderation
The error remained. But the time interval after which it appears has increased.
  1. more than a month ago
  2. RO CSVI
  3. # 25
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
After some time, re-running the import via the menu item causes an error:

In your import template settings on Limit tab set the number of lines of import to 100 or 50, save the template and run the import. Try and let me know if import works without any error.

An error has occured during the import. Below the information received from the server.

Status error: 500
Status message: Internal Server Error
Error: Could not find template "isis".: Call to a member function load() on bool

Actual error is "Call to a member function load() on bool". Since isis is the default template set for administrator it is included in the error.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 26
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