1. kelecz
  2. RO CSVI
  3. Thursday, 12 February 2015
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Dear R.

a split 5700 row file on 3 files and it work. But there is no prices and consequently there is no add cart button.
I have to repeat when I import 10 row test file everything was fine.
Second thing is that "Append categories" function is not working. It add more categories on

Please advice.

J 336
VM 204
CSVI 520 pro
Accepted Answer Pending Moderation
So, I imported the file but which product can I see that has no price and no button now?

Can you sent me the database access as well? This way I can check for any changes between now and when I modify the product manually.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
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See difference on pict.

Will send you on private msg.


2015-02-2510-46-54.png
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  1. more than a month ago
  2. RO CSVI
  3. # 2
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Hello,

So I had a look and what I found is this. After import of the CSV file, some products are shown with a price and some without. Changing 1 product and saving it again, does not make the price show up. I saved the product again, added an image to it, not change.

More interesting is that when I changed the template to the default Protostar, all products have prices and add to cart buttons. So I am quite sure the data in the database is fine but the template decides for some reason not to add the price/button.

This may be something you need to check with the template creator.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
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Dear R.,

please let us make just one thing. Create new product, from VM panel, upload FROM your computer some pct, 600x600, with no special settings, you can even leave stock 0. Name it Rolandd,leave it live on site, and tell me what you mean.
THX
  1. more than a month ago
  2. RO CSVI
  3. # 4
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Hello,

I don't see why I should create a new product. If you look at the shop and then at this product PUNJENE ROLNICE SA ., this product I changed and saved. None of my changes made the price appear when checking with your template. Changing the template to Protostar does show the price and button.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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Because if you create new product and upload new picture from computer everything will be ok.
Why is than template wrong? You gave mi classical answer from virtuemart forum support.
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Because if you create new product and upload new picture from computer everything will be ok.
I thought you said when you modified an imported product and saved it, it would show up. That is what I have tried.

You gave mi classical answer from virtuemart forum support.
That could be but why do you think it has nothing to do with your template?

I do agree it is weird that when we change an imported product nothing shows up on the frontend, as I don't see how that is different from creating a new one.

I still think there is some kind of caching active. That would explain why a new product is shown with everything because there is no cache present for this product.

Do you know if your template uses any kind of caching?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 7
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I do not know about caching. Listen R., thank you for now. I really appreciate your effort and help. I am very grateful for that.
We will found way out.
Template creator also said: ask VM support. VM support said: ask him....
Try to understand me, either. I take you some time.
And I am not programer,as you can see. I learned everything alone...

We will stay in touche. I will notice you about solution.

THX a lot. ;)
  1. more than a month ago
  2. RO CSVI
  3. # 8
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I am not trying to send you somewhere else, was just asking if you can ask about the caching from the template place where you bought it.

Caching is a curse and blessing at the same time. When doing testing caching is horrible because you never know if you are looking at your latest results.

Something else just came to mind, have you tried to test the website locally? That way you can eliminate many of the factors you have no control over when on a server.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 9
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No no R., I did not mean that. You help a lot and as you can.

I will try on local.

THX
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Let me know what you find.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 11
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Dear R.,

it was long time... :) Promise you to noticu if I figure it out.
But first, can you assist me how to make all pictures displayable on import? Which field I need? Or should I do it thru media import and "connect" pictures with VM id number and every of them mark 0 downloadable?

THX in advance!
  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Hello,

assist me how to make all pictures displayable on import? Which field I need?
How to import images is explained in the Import VirtueMart 2 images tutorial. You can just use the product import to load the images.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 13
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