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| RO CSVI

  Step to be followed for installing RO CSVI automatically Go to the extension manager Select the file on your computer to install RO CSVI Complete the installation by clicking on the Upload & Install After finishing the installation you will see the message 'Installing component was successful' RO CSVI is now ready to be...

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| RO CSVI

The installation of RO CSVI requires a few steps but also depends on how you are going to use it. Generally speaking you would need RO CSVI and one or more add-ons for the third party extension you wan to connect with unless you are only using Joomla core. Support for Joomla core is included in the basic package.

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| RO CSVI

Fields tab will list all the fields added to import template from RO CSVI templates fields page. Edit template fields button will redirect to RO CSVI template fields page so to add more fields.

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| Company

Starting from RO CSVI 7.13.0 version, RO CSVI has added support for Breakdesigns Customfieldsforall, Stockablecustomfields and Dependentcustomfieldsforall extensions in one extension with name "RO CSVI Breakdesigns Custom fields".

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| RO CSVI

Before you start with RO CSVI it is good to know which goal you are trying to achieve. RO CSVI is a tool that has a multitude of possibilities but the basics are to import or export data. Whether you are doing an import or an export the first step is to create a template. A template can be created in 2 different ways: Via Templates ->...

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| RO CSVI

Updating CSVI is easy using Joomla installer. Getting the Download ID The first thing to get is the download ID. You can get the Download ID by following these steps: Log in to the website https://rolandd.com After you have logged in, click the My Subscriptions link You will then find the Download ID for each subscription   Setting...

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| News

Today we are bringing you the release of RO CSVI 7.14.0. We are doing this because it contains some important fixes and we added two cool new features. The new features we added is the option to skip empty custom fields in VirtueMart Product import and allow importing from a local database table.

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| RO CSVI

RO CSVI is an extension that provides a wide-range of import and export options for various Joomla extensions including the majority of the core extensions. The flexibility of RO CSVI is unmatched as you can import from various sources and also export to various locations. Automated import and export is also supported.

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| RO CSVI

Follow these 3 steps to install the example templates for RO CSVI addons. This will give you all the example templates for installed addons. These example templates can be used to test your import and export routines. The example templates can also be used for starting to build your own templates.

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| RO CSVI

Often when we import files we run into errors that the file is not being read correctly. Where to start looking for the cause of the issue and how to solve this? Checkpoints Follow these checkpoints to make sure that you have the basics right. Up-to-date Available FieldsThe list of available fields should be up-to-date before importing...

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| RO CSVI

All of the RO CSVI documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO CSVI.

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| RO CSVI

RO CSVI has many features to offer from automated imports and exports to full customization of the export and import templates. This flexibility is the power of RO CSVI and is able to make your work easier.

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| Features

A list of all the Joomla extensions supported by RO Payments

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| Joomla Content

xreference Set the meta description for the article. Format Text: No HTML Example RO CSVI content import made easy.

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| RO CSVI

This document explains on how to import Joomla articles using RO CSVI.

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| RO CSVI

Starting from RO CSVI 7.0 version, the RO CSVI replace plugin has been replaced by the much improved Multi replace plugin with more features. With this new rule plugin, it is possible to combine multiple conditions in a single rule.

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| RO CSVI

RO CSVI has extended its support to Dependent custom fields for all in its RO CSVI Customfieldsforall extension. The procedure to run this import is same as Customfieldsforall except the part that there is a new available field custom_parent_value which is used for inserting parent_id.

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| RO Payments

The installation of RO Payments requires a few steps to be taken, by following this guide, it should be a fairly straightforward process. Requirements The following requirements must be met before you can start using RO Payments: An active contract with a payment provider A supported extension Installation Follow these steps to install...

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| RO Payments

RO Payments can be used in two different ways with RSForm!Pro: StandaloneThis only uses the RO Payment fields Integrated with Payment Pro PackageThis uses the RO Payment button for use in the Payment Pro Package dropdown Creating a form using RO Payments standalone Using RO Payments in standalone mode requires at least the total field to...

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| J2Store

Requirements J2Store Export Variants Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Variants Click Next: Select Source Destination is set default to Download. No...

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| J2Store

Requirements J2Store Export Address Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Address Click Next: Select Source Destination is set default to Download. No...

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| RO CSVI

The option to load import file from user computer. This option of selecting the import file can be seen after selecting the import template from RO CSVI Import page. The selected file content is then shown in Import preview page and thereafter used for import.

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| J2Store

Requirements J2Store Export Product filter Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Product filter Click Next: Select Source Destination is set default to...

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| J2Store

Requirements J2Store Export Geozone rule Creating the export template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Export Set Component to J2Store Set Operation to Geozone rule Click Next: Select Source Destination is set default to...

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| News

RO Payments 5.0.0 This release has taken quite some time to see the light of day but today is the day that RO Payments 5 sees the light of day. Continuing on from JD iDEAL Gateway which has now been renamed to RO Payments. The majority of the improvements are under the hood. The code has been updated to meet the newest Joomla and PHP standards....

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| J2Store

Introduction This tutorial explains how to import and export product filter into and from J2Store using RO CSVI. Requirements J2Store Import Product Filter Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| RO CSVI

When uninstalling CSVI via the Extension Manager only the files are removed but the database tables remain. The reason behind this is, if you want to update that you don't lose all your settings. There may be circumstances where you need to delete the database tables as well. In that case there are 2 ways to do this: Manually remove all the...

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| J2Store

Introduction This tutorial explains how to import and export address into and from J2Store using RO CSVI. Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Introduction This tutorial explains how to import and export variants into and from J2Store using RO CSVI. Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Requirements J2Store Import Address Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Address Click Next: Select Source Source is set default to Load from your computer....

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| VirtueMart

Check how to export Yandex Export for VirtueMart using RO CSVI. Document explains Yandex Export for VirtueMart - Creating the export template and Yandex Export for VirtueMart - Creating the export template fields and Yandex Export for VirtueMart - run the export with steps and animated gifs.

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| J2Store

Introduction This tutorial explains how to import and export geozone rules into and from J2Store using RO CSVI. Requirements J2Store Import Geozone rule Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set...

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| Features

The replacement rules give you the ability to manipulate your data as you like during import and export. Out of the box RO CSVI comes with multiple rules but since this is plugin based you can create as many rules as you like. The rules can also be combined making an even more flexible import and export.

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| RO CSVI

With RO CSVI it is possible to import Joomla articles with images for fields image_intro and image_fulltext. 

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| RO CSVI

There are a few requirements your system needs to meet to be able to use CSV Improved. CSVI 6.x/7.x PHP version 5.4 or higher MySQL version 5.1 or higher with MySQLi Database Type Apache 1.3 or higher CSVI Pro runs on Joomla 3.7.0 or higher GD 2.0 library if you want to automatic resize thumbnails Extension specific requirements can be found on...

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| RO CSVI

 Are you seeing errors while importing your file and don't know what to do or how to find out whats wrong with the file? There is nothing to worry, CSVI has an amazing inbuilt tool to check the errors in import files and it is the best place to make you get aware of the problems you have with your import file. It works on both CSV and XML...

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| RO CSVI

Set the absolute path of import file to load directly from server. The path will be set under Load from server field. Test Path button is used to check if the path is valid or not. This option is very useful when running the import as cron so RO CSVI can load the file automatically for cron import.

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| RO CSVI

Joomla articles are assigned to a categories, by default all articles are assigned to Uncategorised category. Learn how to import category for an article using RO CSVI.

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| RO Single Sign On

The installation of RO Single Sign On is not as simple as most other Joomla extensions as it requires in-depth knowledge of SAML and specific server setup. Due to this we only deliver RO Single Sign On with installation by us or selected partner as this is the only way we can guarantee RO Single Sign On will be setup correctly. Depending on the...

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| Joomla Tags

Introduction This tutorial explains how to import and export Joomla tags into and from Joomla using RO CSVI. Requirements Joomla Tags Import Tags Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to...

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| J2Store

Requirements J2Store Import Variants Creating the template A template can be created by following these steps: Go to Components -> RO CSVI -> Templates Click New Give the template a name Set Action to Import Set Component to J2Store Set Operation to Variants Click Next: Select Source Source is set default to Load from your computer....

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| Features

A list of all the Joomla extensions supported by RO Payments

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| Features

A list of all the Joomla extensions supported by RO Payments

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| RO Payments

RO Payments is the missing link between your site and the payment provider. Acting as a translator, it speaks the language of your extension and the language of the payment provider. As such providing a stable and trusted connection in the processing of payments on your site.

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| RO CSVI

The document lists the component and operation for each RO CSVI addons. These component and operations are needed when you create an import or export template.

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| RO Payments

All of the RO Payments documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Payments.

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| RO Users

All of the RO Users documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Users.

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| RO CSVI

Import of associations for an articles has become easy with RO CSVI Joomla content import template.

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| RO Single Sign On

All of the RO Single Sign On documentation can be found in the documenation section. This includes extensive step-by-step guides with videos to get the most out of RO Single Sign On.

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| Features

RO User makes use of bounce emails to determine if email addresses are actually in use. You can configure how RO User should connect to the mailbox to be able to process the emails in the mailbox.

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| Features

Using RO Single Sign On you can use your Joomla website as a Service Provider by allowing your users to login with an external identity provider, for example ADFS within your network or Google/Facebook as outside providers.

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| RO Payments

Recurring payments is a feature that has been on the to-do list for some time. Most hosting providers do not even support recurring payments. This was until Mollie announced they are now supporting recurring payments. RO Payments now also supports recurring payments using Mollie.

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| RO Users

Despite RO Users being a very specific tool, there are quite a few interesting features that makes life a lot easier. You can configure when user accounts should be deleted, if user accounts who never logged-in should be deleted automatically, bounce email handling.

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| RO Payments

Explanation of all the RO Payments settings in RSForms!Pro forms. Select a specific profile, defer emails and allow free checkout. Option to send a confirmation email.

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| RO CSVI

The CSVI Field Mapper helps you to map your fields against CSVI fields. One of the most daunting tasks you have to deal with when setting up a new import is to match your own fields with the CSVI fields. To give you a hand, the CSVI Field Mapper has been created. What is the Field Mapper? CSVI Field Mapper is a tool to help you create your...

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| RO CSVI

Import product images in VirtueMart using CSVI with few steps. Learn how to do link images to products.

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| RO CSVI

Starting with RO CSVI 7.14.0 version, there is a new option added to Load from database if to use Local(Joomla) connection or Remote connection. When the option of Load from database is selected on Source tab in template. A new drop down appears which would ask if you need to use Joomla connection or Remote connection.

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| Features

Set the maximum number of emails to send every time RO User runs.

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| RO Users

The installation of RO Users requires a few steps to be taken as there are some pre-requisites to meet. The main installation is a regular Joomla installation where you upload the installation package and Joomla will install the files. Once that is done you can configure the settings according to your needs and wishes.

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| Features

RO User can log every step it takes so you can investigate any possible issues or see what has happened. Where these messages appear is up to you. Since RO User genereally runs as a cron job and not activated by a user, it can be useful to output the logging to a file instead. The logfile will be created in the Joomla logs folder where you can...

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| RO Single Sign On

RO Single Sign On has it all in the name, it provides single sign on services for Joomla. Link your Joomla site to any SAML or Shibboleth identity provider to allow users to login with their own account. Build your own identity provider using your Joomla site and provide identity services to other sites.

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| RO CSVI

An import template has many tabs with various fields and functionalities. Here we explain the fields of the first tab, the details tab and the functionality of each field.

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| Features

RO Payments supports a number of payment providers: ABN AMRO Buckaroo EMS ING Ingenico Mollie Rabobank Sisow Target Pay  

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| News

New stability release CSVI Pro 7.2.4 On Tuesday September 19th Joomla! released the Joomla! CMS 3.8 version and this has caused a break in CSV Improved as files have been moved around. This release only contains a fix to deal with sites that have been upgraded to Joomla 3.8. Manual fix For those who cannot update to CSVI Pro 7.2.4. a manual fix...

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

Since the introduction of a new API at Mollie, a few new payment methods have been added. This means you need to check how the payment methods have been configured in RO Payments.

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| RO Payments

I use RO Payments in a staff association for paying activities and the yearly fee. Very easy to configure and more profiles possible Very cheap comparing with the functionality Rob Prins

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| RO CSVI

File tab is a part of an import template and has very important settings needed for an import. The options available are Autodetect delimiters, Use file extension, Skip new items, Record name, Use file extension

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| RO CSVI

{tab=Fields} CSVI Pro CSVI Import CSVI Export Custom tables Custom tables Custom tables {tab=Usage} {slide=Custom tables operation} Import and export of data into custom tables. This operation can be performed on any table in the database, the only requirement would be the table should have a primary key...

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| RO Users

RO Users is a nifty little tool that cleans out any old users on your site based on your settings. This makes keeping your site clean with only active users a breeze. You only need to set it up once and then it runs completely unattended as a cron job. Invalid users can also be automatically replaced.

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| RO Payments

Within 10 minutes the first test payment done. Combination: HikaShop, RO Payments and Mollie Support is perfect. Fast answer and good explanation. Suport system is present and good documentation Jan Broos

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| RO CSVI

Required fields CSVI 6.0+ VirtueMart 3.0 Joomla 3.0+ PHP 5.4+  It is possible in CSVI to combine fields and export them in one field. As a first step of combining fields on export. Create a CSVI export template. This document explains on combining VirtueMart product fields product_sku, product_name and product_price. The same should be...

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| RO CSVI

Packages As of CSVI 6 Pro things are different because CSVI 6 is no longer focused on VirtueMart and all supported extensions are now installable plugins. Let's give an overview of how things are structured. Main installation package contains: Component CSVI Pro Plugins Supported extensions CSVI Joomla! Categories Joomla! Content Joomla!...

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| RO CSVI

Every import and export in CSVI works based on fields associated to a specific import or export. The fields tell CSVI what kind of information is being processed. An overview of the fields can be found by going to Maintenance -> Available Fields. It can happen that fields are missing, the list will needs to be updated. There are 2 reasons why...

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| VirtueMart

Google Merchant Export for VirtueMart explains on how Google Base exports are used to upload product information to Google Product Search. There is no default export as the fields required depend on the products being uploaded to Google Product Search and the country you are importing products for.

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| RO Payments

In RSForms!Pro it is possible to show multiple payment options on checkout combining the power of both RO Payments and RSForms!Pro Payment Package. By adding a new form field for every payment option you will create a list of payment options. The user can than select the desired payment option directly in the form.

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| RO Payments

RO Payments supports a large number of Joomla! extensions and payment providers, combined with profiles, you can setup different payment providers on a single site. This makes for a very flexible setup and gives you a lot of control on how the payments flow on your site.

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| VirtueMart

With Virtuemart Product import operation in RO CSVI, images and thumbnail images are imported using the file_url and file_url_thumb fields. Sometimes it happens that even though the images have been imported into the database, VirtueMart shows them as "No image" in its views.

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| RO Single Sign On

RO Single Sign On allows your Joomla site to act as a service provider and use the login from a trusted identity provider. You can even turn your Joomla site into your own identity provider and become the single place where you manage your users.

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| RO CSVI

In some cases you may need to limit the number of records which are imported and to override some basic system limits to run the import instead of looking for the help from hosting provider. The server can and usually is setup to ignore these settings, on a dedicated server this usually can be used. The advice is not to use these settings unless...

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| Features

RO CSVI supports cron jobs to automate the import and export tasks required to run your site. Cron jobs are ideal for importing large files and can run unattended. Using cron jobs in combination with RO CSVI you can be sure your imports and exports are run at the time you have set them to run.

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| RO Users

This article explains how to setup a cron job for RO Users. The cron job will clean out users automatically at a given interval. This ensures that users are cleaned out at set times. The information emails are sent out on time as well. Instructions for setting up the RO Users cron job in major control panel is explained.

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| K2

Required fields CSVI Pro 6.0+ Joomla 2.5 /3.x K2 Item export Creating the template First we will create an export template in which we can store all our preference. Let's call the export page: Go to Components Go to CSVI Pro Click on Templates -> Templates Now you are on the templates page, this is where the import and export templates are...

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| RO CSVI

These options are used to import VirtueMart product images with various processing on them.

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| HikaShop

This article explains on how to import images of HikaShop Products using CSVI. Before starting with import there are few preperations to be done. The default path for saving HikaShop images is the upload path set in HikaShop configuration page. You can check this path by going to Joomla administrator menu >> Components >> HikaShop >> System >>...

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| HikaShop

This article explains on how to import images of HikaShop Categories using CSVI. Before starting with import there are few preperations to be done. The default path for saving HikaShop images is the upload path set in HikaShop configuration page. You can check this path by going to Joomla administrator menu >> Components >> HikaShop >> System >>...

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| Products

Import & Export with ease

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| RO Payments

Using RO Payments it is possible to send out a link to someone and let them make a payment on your site. This link can be included in an email, direct message or some other way. An ideal way of sending out a mailing with a payment link.

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| VirtueMart

Once that ICEcat settings are done as per the document Setting up ICEcat data,  Product import can be done as a normal import. Make sure the template settings are done as per the linked document since it is not explained here. An example import for Virtuemart is explained below.  Required fields for Virtuemart product...

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| HikaShop

Once that ICEcat settings are done as per the document Setting up ICEcat data,  Product import can be done as a normal import. Make sure the template settings are done as per the linked document since it is not explained here.An example import for Hikashop is explained below. Required fields for Hikashop product import product_code brand CSVI...

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| RO CSVI

No, CSVI does not upload the pictures from your computer to the server. You will have to upload the pictures. One exception is if you import a file where the full image is a URL and you have chosen in your template to save the images on the server.

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| RO CSVI

 Check here for the latest CSVI Pro version. All available versions can be downloaded from the Download section. CSVI Version Joomla! Version Available Support End of Life Latest Release 1 1.5 November 16, 2009 1.9.2 2 1.5 February 19, 2011 2.3.18.1 3 1.5 February 6,...

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| News

Recently the Rabobank has been sending out an email regarding the use of Transport Layer Security (TLS) protocol. This is raising questions among the users of RO Payments and we want to clarify what this means.

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| News

New feature release CSVI Pro 7.2.0 Even before Joomla! 3.7.0 came out we were receiving requests if the new Custom Fields are supported in CSV Improved. At the time it wasn't because Joomla 3.7.0 was not even stable yet. Now that we have had a few new Joomla releases it is time for CSV Improved to come with a release as well. We proudly present...

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| News

New release CSVI Pro 7.1.0 This release marks the first feature release in the CSV Improved 7 series as we plough along. At first we thought to bring out another bugfix release but there were no urgent issues to fix so we decided to let it simmer a little longer and bring you some new goodies as well. Nothing really spectacular in this release...

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| HikaShop

This tutorial will explain on how to import images for a product in HikaShop using CSVI. The location for images used by CSVI is from HikaShop configuration page and on Files section under Upload folder. The default location is images/com_hikashop/upload/  and the images should be already uploaded to this image location before running the...

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| RO CSVI

How to CSVI? This is the question that most people ask themselves when they get to the point where they want to maintain their inventory. Though updating inventory via the provided user interface is possible, it is far from convenient if you have more than a few dozen products. Many suppliers will give you a list of products in CSV format,...

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| News

New release CSVI Pro 7.0.2 After the release of CSVI Pro 7 we are now at the second bugfix release. A few issues were discovered that we wanted to fix and release, mainly the cron import becoming slow. That has been fixed in this release and the cron import is back to it's normal self. There are no new features in this release, those will come...

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| RO CSVI

Requirements CSVI 6.0+ Joomla 3+ Background information The custom import is a special import. This import allows you to import data into any available database table in your system. The table must have a primary key, otherwise it will not work. Creating the template First we will create an import/export template in which we can store all our...

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| News

New feature release CSVI Pro 7.3.0 All summer we have been working on this new incredible version of CSV Improved. Not only fixing bugs but also adding some great new features which we think you will enjoy. The biggest of them all is the support for yet another extension. We are now also supporting the import and export of J2Store data. Allowing...

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Support results


Hello, You file is not a valid CSV file. You need to enclose your headers with special characters with ". You can check your file using [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] to see the errors and how the file is read.

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Hello, Did you also update the RO CSVI package or only trying to update RO CSVI VirtueMart Breakdesigns plugin?

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, This is for pre-sale questions only, not support on RO CSVI. Please post your question in the RO CSVI section.

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Hello, There is such version ver17 for RO CSVI. If you want to download any version of RO CSVI, go to [url=https://rolandd.com/downloads]Downloads[/url] page of our site, Click on Downloads button for RO CSVI, select the version you want to download.

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Hello Carst, You should use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI field combine plugin[/url] to merge two field values. RO CSVI conditional plugin is to process the value of a field based on another field and will not work for your case.

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Hello Marcel, To get a backup of your template from live site, go to RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your development site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello Carst, It is not possible to combine fields based on value of a field using RO CSVI Field combine plugin. It is not even possible with RO CSVI conditional rule plugin. You have to [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] for this requirement.

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Hello, You do not have a subscription with RO CSVI and so you are not able to select another category. You need to have an active subscription to get support for RO CSVI.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron in RO CSVI[/url] document to set your template as cron.

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Hello, If you know to match zoo items fields to Joomla content fields, you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields and can create an import template. You can then do the [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-import]Joomla content import[/url] to move zoo items as Joomla articles.

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Hello, Your file don't seem to be a valid one, i can see "Data lines have less fields than the header" error when checking the file with [url=https://www.rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url]. You need to correct the file before running it as RO CSVI import. Variants in HikaShop are custom fields in VirtueMart. You need to create custom field in VirtueMart to match the characteristics type you have in HikaShop. This will be little tricky as the way HikaShop and VirtueMart handle their variants are different. You can check [url=https://www.rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to see the format RO CSVI uses VirtueMart custom fields so you can change them in your HikaShop file.

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Hello Laura, The patch has been included in RO CSVI 7.14.0 version. Not sure what went gone wrong with your installation but you should be seeing the Joomla tables list with RO CSVI 7.14.0 version.

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Hello Andre, You can try the Free version of CSVI and see if it works for your Joomla version. Check [url=https://rolandd.com/documentation/ro-csvi/csvi-versions]RO CSVI versions[/url] page to check the versions. Please do remember there is no support for CSVI Free package.

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Hello, Please take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 error document[/url] for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.

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Hello, [quote]Thanks, one folder was not writable so fixed that, but still I cannot see anything about where to enter these permissions.[/quote] You cannot enter file permission using RO CSVI. To do that you either need to use FTP or File manager in your control panel or a software you use to access your site files. [quote]Also, on attached screenshot a bunch of messages about database not up to date. The database version 6.6.0, that is not referring to the latest CSVI version is it?[/quote] Yes, your database is not up to date. To fix that in the same RO CSVI About page, click on Verify database button. See if it fixes your database issues and also 500 error. [quote]Because I have version 7.1.3 installed, but where can I see that 7.1.3 is installed?[/quote] There is no version 7.1.3 for RO CSVI. I guess you are referring to 7.13.0 version. You can see the installed RO CSVI Version from Joomla Extension manager >> Manage >> Search filter box enter CSVI. Also the version of installed RO CSVI is visible in all RO CSVI pages as in the attached screenshot.

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Hello, I made this issue as a separate post instead as a reply to already solved post. For your issue with RO CSVI 7.14.0 version.Can you send us your template XML file and sample import to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello Niels, Roland thought the post is about RO CSVI so said cron jobs are optional. For RO Users extension you need to have a cron job. Cron job will send reminders to users, deactivate or delete accounts accounts based on the settings you have on RO User extension.

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Hello Chrissy, Actually RO CSVI replaces the spaces with a dash because you can't have spaces in your alias. So the question is, which is the correct behaviour? I checked the code, in RO CSVI it has been there forever :D If we would change it in RO CSVI, I am not sure what the impact will be as it has been around like that for a long time. I honestly don't remember how it was with older VirtueMart releases.

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Hello, There is no direct way of doing this export with RO CSVI. One possible thing here is that you can write your own custom code and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override for export[/url].

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Hello Klaus, RO CSVI has the option to import/export from any database table as long as it uses the same prefix as the site RO CSVI is installed in. You can see this feature in action on the [url=https://demo.csvimproved.com/administrator]demo site[/url]. Go to Components -> CSV Improved and then Templates. There you can create a new template of the type CSVI Custom Table. You can do either an import or export template. So I see no problem to export all the fields from your own table, you can even join tables. See the [url=https://rolandd.com/documentation/ro-csvi/custom-tables-export]Custom tables export[/url] and [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url] documentation for more details. We do not refund once the software has been downloaded.Feel free to ask if you have any further doubts and you can try it out of course on the demo site.

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Hello, You don't need to buy any specific version but you buy the subscription of RO CSVI and from Downloads page of our site you can download any version you want. The latest version of RO CSVI is 7.13.0 and we recommend using this version.

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Hello, RO CSVI is UTF-8 compliant like Joomla. So Russian is not a problem. The issue you are seeing is most likely due to your file not being UTF-8 but rather something like Windows-1252 or KOI-8. You need to save your file as UTF-8 and then it will import without a problem. You can read about it in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document.

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Hello, An active RO CSVI subscription is required to be able to post in the support categories as we only provide support to customers with an active subscription. If you have an active subscription you can login with that account and you will be able to post in the RO CSVI category.

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Hello Ralf, The patch will add the units for only new products imported and will not update the products which are already imported. If there are many number of products to change manually, you can clean your VirtueMart products using RO CSVI and do a fresh import for the products. If you want to clean VirtueMart using RO CSVI, go to Maintenance page select VirtueMart in first dropdown and Empty database in second option. Click continue. Please note that RO CSVI will clean up all the data in VirtueMart.

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Hello, Yes our extension has been changed from CSVI Pro to RO CSVI from 7.13.0 version.

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Hello, Can you post your import file and template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.

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Hello Eddie, You can use two rules here to get the calculation as per formula in your file. Check if you are able to perform the needed calculation with below rules. 1. Create [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Field Combine[/url] rule where you select Operation as Calculation and Perform operation as Subtraction. In the Source fields, add the fields you need the calculation to be performed and in the Target field where the calculated result should be applied. Check combinerule.png screenshot attached for field settings. 2. Create another rule using [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-export]RO CSVI Conditional rule plugin[/url] which will check calculated value from the above rule and use value accordingly. 3. Apply these rules on the template field in the order of Combine rule first and then Conditional rule.

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Hello Michael, Please post the question under RO CSVI category. This is not a pre sale question.

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Hello Ralf, As Roland promised, patch file for reading units from VirtueMart configuration file is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run your import without product_weight_uom and product_lwh_uom fields in your import. RO CSVI will read these values from VirtueMart Configuration.

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Hello, You are missing custom_title value in your import file. You need this field so RO CSVI knows the custom fields you are importing. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]VirtueMart Product import with custom fields[/url] document to know the use of custom_title field.

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Hello, Can you post your import debug log, sample of import file and your import template XML to check? To get the template XML file go to RO CSVI Maintenance page, select RO CSVI in first drop down Backup templates in second dropdown. Select your import template and click on continue. Post the downloaded XML file.

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Hello, You can import multiple images separated by [b]|[/b] like image1.jpg|image2.jpg. In your case they are separated by ; So you just need to replace ; with | in file_url field. You can do that using [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace[/url] plugin and by using Find and Replace operation.

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Hello Pas, [quote]CSVI replace rule 6.6.2[/quote] This rule has been replaced with RO CSVI Multi replace rule plugin. [quote]CSVI value comparison update 7.0.2 [/quote] This rule functionality has been merged with RO CSVI Conditional rule plugin. If you have no rules based on these plugins, you can uninstall them. If you have rules for these plugins you can use these plugins or create new rules based on the new plugins.

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Thanks RolandD. But RO CSVI does not has to do this, Joomla does this when one creates a new user manually through the admin page. But if I create new users using RO CSVI, Joomla does not send the “New user” email. I’ve tried (to my knowledge) every possible Joomla and CSVI setting, but the email is never sent. But probably my knowledge falls short and can you help me? Thanks

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Hello Davide, Thank you for confirming the patch is working. This fix will be included in next RO CSVI release.

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Hello, The way you install the extension is not correct unfortunately. The process is actually easier than that. [list=1] [*]Go to the extension manager [*]Select the file on your computer to install RO CSVI [*]Complete the installation by clicking on the Upload & Install [*]After finishing the installation you will see the message 'Installing component was successful' [*]RO CSVI is now ready to be used [/list] Let me know if that helps. This is really only for pre-sale questions. Please post your questions in the RO CSVI category. You must be logged-in and have an active subscription to be able to post there. We do not provide support without an active subscription.

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Hello, To get a backup of your template from old site, go to CSVI Pro maintenance menu select CSVI Pro on first option, backup templates on second option, select the templates you need to backup and download the XML file. To restore the templates on your new site, go to RO CSVI maintenance menu select RO CSVI on first option, restore templates on second option, choose the template XML file you downloaded as backup. Click continue.

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Hello Jaime, Are you downloading the extension from this site or the old csvimproved.com site? The old site has been moved to here since yesterday. You should be able to login here with the same account and go to [url=https://rolandd.com/downloads/category/ro-csvi]Downloads of RO CSVI[/url], you should be able to download the program. Let me know how it goes.

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Hello, Take a look at [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job in RO CSVI document[/url] to know on how to set up your import as Cron. There should be an option in your CPanel to set up cron on your server. Check with your hosting provider if you cannot see the option for cron jobs.

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Hello Davide, The patch for Shopper fields in Order advanced export is ready and is attached here. You need to do the below 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 2. [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url]. 3. Add shipping_ civico and billing_ civico to your template fields. 4. Run the export.

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Hello, The same question has been asked and answered in [url=https://rolandd.com/support/ro-csvi/warning-strpos-empty-needle-in-home-administrator-components-com-csvi-helper-file-import-csv-php-on-line-463#reply-59915]this thread[/url]. So please use that patch to fix the notice.

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Hello, [quote]Shall I create two XML files? But where to put them then? Or It is only small aid written on the paper only?[/quote] Initially you can have one simple XML file to test and understand on how RO CSVI works. You can either upload this XML when doing the import or set a path from server where RO CSVI can read this XML from. To do all this you should have a file saved with extension .xml. [quote]PLS, Whats the correct format of XML patch to put it to Your field in Template Fields? Pls, some example. [/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/import-xml]Import XML[/url] document which will give you an idea on how XML is stored and how they are processed with RO CSVI. You can follow the example file attached in the document and try a test import with the same file. Let me know if you need any more help.

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First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that. Yes, there is no relationship in the import file: Nowhere in the documentation how to set up correctly (I followed the documentation [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart[/url]) All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions ([url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields[/url]) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, [quote]So, CSVI shall ignore SKU's which are in the spreadsheet but not in the database. Isn't that setting for?[/quote] Yes, RO CSVI uses product_sku field to select a product from database. If the product_sku is already in database it updates the record else a new record will be created. If you have this setting set to Yes, RO CSVI will search for the SKU from your file in the database and if there is a new SKU in file but not in database, that will be ignored. Hope it is clear now.

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Hello, If you use the full URL of the image you can set in your template on the Image tab the option to [b]Save images on server[/b]. On import RO CSVI will download the image(s) and store them on your server. So the image field has the format of [b]https://www.myoldsite/images/product.jpg[/b] RO CSVI will download that picture and store it locally. Let me know if that helps.

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Hello, Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D

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Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?

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Hello Helmut, Try to [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]update your available fields[/url] and check if you can see Size string field after that.

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Hello, As discussed, the ZOO content needs a custom script to be exported into a plain format. After that the data can be imported with RO CSVI.

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Hello, [quote]I modify the contents of the file CSVI_test-import-site2.csv with free office then I save it under CSVI_test-import-site3.csv. While previewing CSVI_test-import-site3.csv, I see an offset (cf image). I'm looking with publisher. the fields are well saved by adding "" only on the fields where necessary. [/quote] When i checked the file CSVI_test-import-site3.csv with our [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] the file delimiter was set to ( (See attached image) so i opened the file with Openoffice, set the text delimiter to be " and field delimiter to ; and resaved the file. The file is all good now on Analyser and also in import preview. This is not a CSVI issue but It looks like there is something wrong going on when you are saving the file using free office software. You can use Analyser to test your file before running the import.

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Hello Erik, You can find the documentation on the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments Option In Hikashop[/url] tutorial.

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Hello Marcel, You can find the overrides of RO CSVI extensions at [b]administrator/templates/isis/html/com_csvi/com_virtuemart/model/export/[/b] for export.

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check your export.

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Hello Laura, With custom fields, multiple values are separated by | and so when RO CSVI gets the value with | it is inserted as individual values. That is the logic of RO CSVI code for all multiple values imported. Using "" around the content will not help. You need to use any other character other than | to have the value inserted as one. If the custom field value is just for reference, why not use any other character like # or $ or ^ instead of |?

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Hello Laura, This is a complex situation. The main problem is, the tag(s) to be removed is not in the import file so RO CSVI has no clue to remove these tags. From the point of view of RO CSVI, tags are just tags, whether they come in via a feed or are added via Joomla. The basic question is, how would the system know which tags to delete? There doesn't happen to be a feed that lists which tags has been removed from an entity?

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Hello, You do not need to change the file and folder permissions if you have used the Fix folder button in RO CSVI. This will do that for you.

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The RO CSVI tool is great, I was able to import and create several new articles. Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match. Doable?

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Hello, You can import to specific database table by using [url=https://rolandd.com/documentation/ro-csvi/custom-tables-import]Custom table import[/url] operation.

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Hello, You are having a empty entry for slug field and when another row of empty slug is inserted it throws "Duplicate entry '' for key slug" error. There should be no duplicates for slug field. You should have unique names for slug. If you want RO CSVI to creates slug for you, in your import template on Options tab set Recreate alias to yes, save the template and then run the import. RO CSVI will create slug from product names.

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Hello, By default, RO CSVI gets the first vendor id from #__virtuemart_vendors table and inserts it for virtuemart_vendor_id field for shoppers if there is no vendor set in import file. VirtueMart throws the error you posted when two shoppers have same virtuemart_vendor_id. I was able to reproduce the error and fix it. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the import again. Check if your issue is solved.

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Hello Leigh, Supoort questions on the invoice emails usually go unnoticed but I saw this come by. If you are having timeout issues, this means your file is bigger than your server can handle. We have written a tutorial on how to handle this. Please see the [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeouts[/url] document and adjust your settings, so RO CSVI can process your file in batches. Let us know how that goes.

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Hello, [quote] Can csvi logon to a server via ftp and download and unzip a file? [/quote]Yes it can. If RO CSVI notices that the file is a zipfile it will unpack it and then import the file in the zip.

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On this page https://rolandd.com/products/ro-payments/installation the installation of RO Payments is described. However, there are no links under 'Extension' to information on how to install RO Payments as a payment plugin in HikaShop, although the text suggests that there should be (for that matter, that is the case for none of the extensions). Where do I dfind information on how to add RO Payments as a payment plugin in HikaShop please ? I have already setup a profile in RO Payments component.

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Hello Laura, In the next release of RO CSVI, I have made another change. You can then also use Y or N to set a user blocked or not.

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Hello, [quote]So what do I exectly need to add in the parent_sku line to avoid this double generic varient custom field for each child sku? https://www.screencast.com/t/0U4cyz92EB[/quote] Having these two rows for a custom field of a child product is a core functionality of VirtueMart and has nothing to do with RO CSVI import. It cannot be avoided on backend. You will see these custom fields for parent and child when parent custom field has its own values for these custom fields. As i explained you can override or disable parent value for this child product on frontend. With RO CSVI you can do that by using [b]custom_override[/b] and [b]custom_disabler[/b] fields in your import file. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document on how to use these fields. [quote]Also in this screenshot I see both generic veriants have other parameters on the left. [/quote] Yes, the checkbox [b]disinh:[/b] is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version. [quote]I tried finding these fields in available fields to add to my import template but I cannot find them: https://www.screencast.com/t/sO9Vg3IGniP[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check if you can see those custom_ fields.

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Hello James, You can [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]setup your export as a cron job[/url] and run it automatically.

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Hello Jan, Go to RO CSVI Maintenance page, select VirtueMart in the first drop down, Refresh SEF URLs in the second list. Click continue. This will reset the SEF URLs for VirtueMart for all installed languages. Try export and check if it works for German language. If you still have a problem, post the debug log to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, I agree with your point of enter title. But the title field already filled in with your username should be your browser setting and not RO CSVI forum setting. By default the title has a placeholder text "What is on your mind?" as in attached screenshot. [quote]I also had trouble finding how to create a new post at first... the most important function is hidden away in a small pencil button, among many.[/quote] Yes though it is an icon it has been kept as the first in the support page. You can also post a new question from [url=https://rolandd.com/support/forums/ro-csvi]RO CSVI index page[/url] using New post button. [quote]Your new forum UX needs improvements in general.[/quote] Thank you for the feedback. We will look into this.

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Hello, Can you post the export file you get from RO CSVI? Also please post screenshot on how you have multiple select values in your RSForm.

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Hello, From Joomla menu, go to System -> Clear Cache >> Select com_csvi folder and delete it. Your CSVI cache is deleted and you will not be seeing this message again provided all your RO CSVI addons are up to date.

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Good morning, in my export customer orders I need the coupon_value field in each row how can I do? Thanks RO CSVI 7.13.0 Joomla 3.9.12 VirtueMart 3.6.2

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Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error.

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Hello, Yes i can see the difference with export in both the debug logs. In the site RO CSVI is updated, what happens with export? Do you see any error?

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Hello Claire, [quote]Is this something that can be done with CSVI?[/quote] Yes, you can import bulk products using RO CSVI. [quote]Is it possible to create a product with an import and also upload the images? How does this work? [/quote] You can create a product and upload images too. You just need to have the product and images details in your import file. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document for more information. [quote]Can I create child and parent products and assign custom fields? [/quote] Yes, you can create parent and child products along with custom fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document. [quote]I would also need to see how to include related products[/quote] You can use field [b]related_products[/b] in your import file and include SKUs of the related products. Multiple products separated by |. So for multiple products related_products will be SKU1|SKU2|SKU3|SKU4 in your import file You can have all of the above fields in one file and RO CSVI will import it. Let me know if you need any more clarifications.

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Hello, I was able to reproduce this error when updating the RO CSVI VirtueMart Breakdesigns plugin using Joomla update manager. We are looking into this and will get back with an update.

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Suggest me the [url=https://royalroservices.com/]RO Repair in Gurgaon[/url] service provider to get my RO well worked.

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Hello, If you have the product_sku and category_path in the same file, RO CSVI will store the relation between the two. The category tree will be build from the structure found in the category_path.

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Hello, Your CSVI version is incompatible with the Joomla version and so you have the error. You should either update your RO CSVI to latest version or use an older Joomla version to run CSVI 7.0.2 version. I would recommend you to update your CSVI in this case.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]Multi replace plugin[/url] and under Substring section to retrieve part of the string.

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Hello, I ran VirtueMart User info import with your content and i am not seeing this error. Can you tell us which version of RO CSVI and VirtueMart you are using?

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Hello, You can also take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Product images[/url] document to know about image import.

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Hello Laura, [quote]2. Import TAGS for the people that I just created - I have the user names as a field in the article table, so I can come up with the article id - I have the tag id numbers (tagid)[/quote] You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document to see how to do this import. [quote]Can I use csvi to do this import?[/quote] Yes RO CSVI can do this. In the above linked document check [b]Import Tags for Joomla Content[/b] section. You can use the example there to import tags for your people tag. [quote]Or should I just run a regular 'insert statement' into the 'tags' table? insert into xxx_contentitem_tag_map type_alias = com_content.article core_content_id --> not sure what this is content_item_id --> I assume this is the article id tag_id --> tagid tag_date --> current daate type_id --> not sure[/quote] This is not needed as RO CSVI supports tags in Joomla content import.

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Hello, The fix for exporting the Text value for list custom fields is attached in this [url=https://rolandd.com/support/ro-csvi/multiple-select-field-export-text-value#reply-59235]thread[/url].

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Hello Frank, Have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url] documentation. That should be able to do what you want to achieve.

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Hi, i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided i found these post, but the patchfile dont work. [url=https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend]https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/url]

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Hello, [quote]PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import.[/quote] You should apply the rule on the source field from where the value has to be copied. So in your case it should be applied on [b]title[/b] field. Check [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]RO CSVI Field copy plugin[/url] document for examples. [quote]PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team.[/quote] article_layout is one of the article attribs field. Do you have this value Team already added to the dropdown(See screenshot)? [quote]PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import.[/quote] You should have the alias of TEXT as a column header in your import file and value of each record should go under this column. [quote]PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's?[/quote] Instead of ids we recommend to use the needed fields for Joomla content import. You can see these basic fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document. RO CSVI looks for a matching record in database using these needed fields. If record is found it updates the existing record else a new record is inserted. [quote]PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set[/quote] Author and Date created will be added only if the article is a new article on import. For existing article modified date and modified author id will be updated. You need to use state field with value set to 1 to publish the article in import file. Same goes for language and access fields, you need to set the needed values in import file. RO CSVI will not know what values to add to these fields unless set in import file.

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Hello Carl, You are not seeing the imported article because you are importing [b]id[/b] field. You should not be using this field as RO CSVI will search for an article using alias and category_path fields. If the article is not in database, RO CSVI will insert a new record else update the existing record. With id field you are telling that the record already exists and to update the record and so no new insert happens. Remove the id field from your import file and run the import again. See if you can find the article after that.

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Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export.

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Hello, This is not something we can control as it is not our software. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial perhaps that helps. Using comma is perfectly fine as long as you use field delimiter " to surround the data. So this is a valid CSV: "a,b,c","d,e,f"

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Hello, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the updated patch file[/url] for the issue with thumb_image. Let me know if the patch solves your issue.

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Hello, we have a website we want to export the products database from and are wondering what RO CSVI version we need to buy. We currently have Joomla! 3.8.2 Virtuemart 3.2.4 Any tips?

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Hello Roland, The only other open point is https://rolandd.com/support/ro-csvi/follow-up-to-my-previous-ticket-2-files-attached - I have just added a note there. Thanks and regards, Carl

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Hello, [quote]I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? [/quote] You can create another import template with operation [b]Media product[/b] for VirtueMart for linking images with product and generate thumbnails. The required fields for this import are product_sku and file_url field. You can just add these fields and set other fields to Skip in template fields page so RO CSVI will not process them. Make sure that you set Use file for Configuration to No in your import template settings and on File tab. This way RO CSVI will use the template fields for import and not column headers from import file. Let me know if you need any more clarification.

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Hello Chrissy, Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then try the import again. Let me know if the error is gone.

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I tried it with more products and still the same. Nothing gets imported. I attached two log files. One with Skip new items on and off. RO CSVI 7.14.0 Joomla! 3.9.12 VirtueMart 3.6.2 10159

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Hello, [quote]i am using the example export file from you guys.. but what more do I need to add to get all these fields? [/quote] If Size and Color are of String custom field type then you can add them like any other template field. Go to RO CSVI Template fields page, select your export template, click New button and search for Size and Color and add them. You can also use Quick add button to add these fields. If you do not see these fields in the list, then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields.[/url]

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Hello, I already followed the tutorial: https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8 I think I found the problem. I no longer used freeOffice but only the text editor. I left a file well recognized by CSVI and I make variations in the header of the file (which is normally skipped!) I notice that if I add a special character "(", "" "... behind the first term, this is a problem for CSVI example site, => ok site , => nok site(, => nok

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[quote]Hello, Can you tell us which version of RO CSVI you are using? Can you also post your import file to check?[/quote] Hello, I use CSVI Pro 7.7.1 I also send you the import file. Many thanks for your help.

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Hallo, Als RO Payments zegt dat Membership Pro niet is geïnstalleerd, zal deze eerst geïnstalleerd moeten worden voor je de RO Payments plugin kan installeren.

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Hello, Your debug log shows "No product identifier or ID found" message which means RO CSVI is not able to find product with SKU. Do these products with the SKU you are importing are already there in database?

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Hello Craig, It is not possible for exporting SKU in each columns with current CSVI exports. You can try to add some custom coding to get this feature and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set it as an override[/url] for the export.

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Hello, Can you please copy and paste the name of the plugin? It is difficult for us to translate the name from the image. We will then be able to say if you can export the value using RO CSVI.

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Hello, In RO CSVI Dashboard, click on Options button and on Site tab set Domain name. You can then add [b]picture_url[/b] field in your export fields to get the image URL with domain name.

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Hello, My bad, i was thinking you were trying to export the value from the plugin. Looking into your messages again i realised you want to import values to the plugin. To import you need to use three fields [b]custom_title[/b] and [b]custom_value[/b] and [b]custom_param[/b] fields. Without [b]custom_title[/b] RO CSVI will not know to which plugin values should be imported. You can read above these fields and their use in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field[/url] document.

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Hello, Can you post your export debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, I had a look at the plugin and how it stores values in database. Even if you import the value as stored in database, the extra image processing the plugin does is not possible with RO CSVI import. From what i see the plugin prepares image inside images/econa folder with field id and article id as folders inside this path and the image is stored in different variations as per the Size configured in the Fields page. The import of this custom field is not possible with RO CSVI. If we get more requests in future we can consider to add support for this plugin.

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Hello, This seems like a duplicated post. The issue has been discussed in the post [url=https://rolandd.com/support/ro-csvi/error-message-message-duplicate-entry-0-for-key-primary-1#reply-60515]here[/url].

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Hello Elisabeth, Can you also post your export debug log? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello Enzo, We have documentation available for the cronjobs. Were you not able to find it? Here is the documentation on cronjobs: https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job Let me know if that helps.

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Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, This is to check all the needed folders and files have correct permissions. You can go to RO CSVI About page and check if the status of folders in there are all Writable. If not fix the permission of those folders.

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Hello, [quote]normally yes she does have a username column.[/quote] Can you [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and check the import from database again? [quote]Why the import does not work from the exported file[/quote] Your import is working i checked it on your site. The fields full_name, country_name and state_name are not available in import. For import these fields should be named as name, country and state. Since RO CSVI is not finding these fields in your import file, it says as unsupported fields. Hope it is clear.

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Hello, Once you create your VirtueMart order export template, in CSVI template fields page select yourVirtueMart order export template and add needed export fields for customer information and order items. If you don't see the fields, try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Updating your available fields[/url].

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Hello, Please post your import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Can you post your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Made this as a new post so we do not reply for already solved issue. [quote]The fact that it works in my local dev and not on the host makes me feel like theres an issue with php config? Not sure. [/quote] Is your dev site exactly same as your production site? if not i am thinking there could be some plugin interfering with RO CSVI export. You can check if you have any of the plugins listed in the document [url=https://rolandd.com/documentation/ro-csvi/conflict-with-plugins]Conflict with plugins[/url] are installed on your site. You can try disabling them and see if export works.

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Hello, Go to Components -> RO CSVI and click on the Options button in the top right corner. You are taken to the global settings and here you can set the domain name. Enter the domain name including the last / That should fix it.

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Hello Helmut, Can you post your debug log and the exported file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, [quote]When I use the example export template, will this also export child products or will it only export parent products?[/quote] RO CSVI will export both parent and child products. Our example template has only few main fields. You need to add the other needed fields to the export template. [quote]if I understand it clearly, before I can import the products on the new website, I need to make the categories first, so csvi can put the product imports in the right category as well.[/quote] In your export template, add [b]category_path[/b] field. This will export categories of a product. When you run import on new site, RO CSVI will create these categories and assign them to the product. [quote]and after the product import. .. I need to export product images and upload this on the new website..[/quote] For images you can use [b]file_url[/b] field to export template. [quote]Clearly I need to manuallyy upload all the images trough ftp on the new website. ( right? ) [/quote] There are two ways of handling images. 1. If your old site is still live, you can add picture_url field to export template. This will export images as links. In your import template, you can import these images as external links. For that in your import template on Image tab you can set Save images on server to Yes. RO CSVI will automatically download the images from your old site and save them to your new site. 2. Second option is to upload the images to the needed location on new site manually. On old site in export template, add file_url field, export images as local path. When running import on new site, RO CSVI will find the images in the location in file_url field and link them to product. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart Images[/url] document to know about import with images.

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Hello, We have an article explaining [url=https://rolandd.com/documentation/ro-csvi/install-example-templates]How to install the example templates[/url]. If you follow these steps, you should be able to see the example templates after completing the steps.

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Hello, Please post your import debug log and sample of your import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, You did not miss any setting. RO CSVI stores the data directly in the database and doesn't go through Joomla, so no emails are sent. As explained in my previous post, you will need to use another method to send the emails.

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Looking for a useful answer? Read our [url=//rolandd.com/documentation/ro-csvi/getting-started]Getting Started Guide[/url] and make sure you checked all steps explained. Don't just say [b]it doesn't work[/b] but describe in detail what is happening and add the following information: * CSVI version (Latest is not a version number) * Sample of the file being imported * Collected debug information Without this information [b]you won't get[/b] a useful answer. If no debug log is attached, you will get a request to post it. Where to get the debug information? A [url=//rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]tutorial on how to collect debug information[/url] has been written to help you collect your debug information.

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[quote]Hello, Looks like you have set debug log entries to 200, there is no error in the latest debug log. So i checked your file in [url=https://rolandd.com/documentation/ro-csvi/csvi-analyser]RO CSVI Analyser[/url] and could see there is a problem with your import file. See the attached screenshots. There seems to be an extra delimiter around the record with product_sku "[b]A_22_7[/b]" . You need to correct your file and run the import. You can also check the database for entries after "A_22_7" as product_sku to check if there is any entry with 0 for duplicate error. [/quote] can you provide a bit more details about this "delimiter"? We tried to delete this article but still the same kind of error.

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Is the JDIdeal license not valid for the new RO Payment? I have a license that is till januari 2020, but I'm not allowed to download the RO Payment 5.0 version and I can't update this through my Joomla site.

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Hello Laura, [quote]What if I want to import data from another table in the CURRENT DATABASE?[/quote] You would still need to choose to import from an external database as there is no option in RO CSVI to copy from one table to another as such. [quote]What option would I select then?[/quote]In all honesty, I do not know, I have never tried it with a view. So I am going to find out if that is possible and if so how. RO CSVI does a select on the table to index the fields in that table, I am not sure if that works. Can you tell me how you have setup your view?

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Hello, Go to RO CSVI Templates page, click on your export template, select File tab and you will see an option to select Export state. Select Published in there and save the template. Run your export. Check attached screenshot about this setting.

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Hello Laura, Please update to RO CSVI 7.14.0 version. This issue has been addressed with this version. Once you update you don't need to enter any empty filename. Cron will work with your template settings. Let me know how it goes.

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Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.

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Hello, You configuration looks correct to me. Can you post your import debug log to check? To get the debug log see [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, Your settings look fine to me. Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, We are available for hire and of course if you have a subscription we provide support through the ticket system as well. Depending on how complex the rules are we may need to create a separate rule for you, so that it can contain your business logic. [quote]that contain code that I need to replace with what the code means[/quote]We have a replacement rule included in RO CSVI. [quote]and many rows that need to be skipped[/quote]We have a skip rule included in RO CSVI, so that you can skip rows based on values you set. You can check out our demo at https://demo.rolandd.com/administrator if you are interested.

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Hello, From the debug log attached previously i can see that you have set Automatic thumbnail creation to No in your import template and on Image tab. Also you do not have [b]file_url_thumb[/b] field in your import for thumb image. Since these are missing for thumb image, RO CSVI will insert the path used for main image for thumb image and so you are seeing main image path for thumb image. If you want RO CSVI to create a thumb image for you can set Automatic thumbnail creation to Yes in your template or you can also include your own thumb image path in import file by using file_url_thumb field.

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Hello, Glad to know that your issue is solved with the override file. [quote]Is there an up-to-date link for a tutorial on this?[/quote] Yes, please have a look at document link [url=https://rolandd.com/documentation/ro-csvi/customizing-the-export-filename]here.[/url]

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Hello James, You can write your own custom code with your custom query and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]create it as an override for your export[/url]. That way you can modify the export output as needed.

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Good morning Teresa, [quote]However we are using the "your field" option and all files are created from ERP with these names. Changing the names in ERP would be a hard job! When doing import with the above mentioned configuration, CSVI doesn't recognize the "your field"- names as field.[/quote] That is correct when Use file for configuration is set to Yes, you are telling RO CSVI to read the column headers from import file and not to use template fields. So CSVI does not recognise Your fields field. [quote]When doing import with "use file for configuration = NO" all assigned template fields to the template are added to the product - empty or not. So we have a lot of custom fields which are not in use with the product.[/quote] Say if there are 5 custom fields added to template fields and every product has value for any one of these custom field and other 4 are empty, you are saying you don't want those empty 4 custom fields added to a product. That is not going to be possible. RO CSVI will process all the columns for all the product rows. To Skip fields, you can use RO CSVI [b]Skip[/b] template field which will skip the import of that custom field for all the products inspite of having a value or not. Only possible solution i am seeing for this issue is that you can try [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]creating an override for product import[/url] by copying file /plugins/csviaddon/virtuemart/com_virtuemart/model/import/product.php to override location. In the override product.php file, look for function processCustomFields there you can add a check if there is value then process the custom fields.

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Hello, [quote]1 / I understood that there are mandatory fields for Joomla. But if I put these values ​​in the configuration of the template (see image), I should not need to impose it to the beginner in the table csv! No ?[/quote] Yes if you put it in the template field as default value then you don't need to put it in CSV file. But you need to set Use file for configuration to No in your import template settings on File tab. This setting will read template fields instead of headers from import file. Save the template and run the import again. [quote]2 / I do not see how! can I have an image?[/quote] See attached screenshot. [quote]3 / yes it is that, the beginner insertre in the table: grand | medium ...[/quote] You can use Find and Replace operation [url=https://rolandd.com/documentation/ro-csvi/multi-replace-plugin]RO CSVI Multireplace plugin[/url] to replace the Values from B to Big or to the value you need. Let me know if you are looking for this.

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Hi Tharuna I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip) Hopefully worked this time. :) BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. The debug file is com_csvi.log.215.zip Thanks again :) cheers kim

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I installed RO CSVI 7.14.0 and the VirtueMart extension and the customfieldsforall extension too. Also updated the available fields. I have two custom fields based on cf4a: material and color, there is no available fields with these names. How should I export these fields with the products?

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Hello, RO CSVI does not send out emails for anything. Sending emails in bulk is better done in extensions made for such a purpose, like a mailing list program. An example of this is AcyMailing, you can import email addresses there as well and then send out emails.

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Hello, [quote]Could not store the file /home3/anthemid/public_html/portal/tmp/com_csvi/export/export-orders.csv on the FTP server What means that? I try to write a file in an externa ft server why the path is in mine server?[/quote] When doing an export RO CSVI will write the export file in a temporary location on your server and then copy that file to the FTP server. The error says that RO CSVI cannot save that temporary file from your server location to FTP server. Please check if the export file is in the temporary file on your server. If yes then check if the user you are using to connect to FTP have permission to write the file on FTP server.

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Hello, [quote]If I were to assign a product to multiple categories would I also use the pipe, EG: Test|Test2|Test3 ?[/quote] Yes that is correct. Multiple categories are separated by |. [quote]Also I'm having a challenge with the quality of the thumbnails, I get pictures linked and they look good in the detailed view but the thumbs are very bad quality.[/quote] Are these thumbnails created by RO CSVI on import or you are linking them to product from your import file? If you have RO CSVI create thumbnails for you, you can set the height and width of thumbnail generated in your template settings on Image tab. This setting is applied on all the images and not for specific images.

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[quote]Hello, Can you send us your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.[/quote] hello, here the log file

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Hello, Apologies for the missing documentation. I thought I had already written this. However the process is quite simple, you can follow these steps: [list=1] [*]Install RO Payments [*]Install the RO Payments - RSEventsPro plugin [*]Go to RSEventsPro [*]Click on Payments Integration in the right menu [*]You will get a list of payment methods and RO Payments/JD iDEAL is there as well [*]Click on [b]plg_rsepro_payment_jdideal_title[/b] [*]Here you can configure the settings. Most important here is to select the Profile you created in RO Payments. When a user completes the event registration, this profile will be used to complete the payment. [*]Save your settings [*]All done. [/list] Let me know if this helps.

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Hello, The patch for exporting the text value for a list in Joomla content export is attached. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export. Let me know on how it goes.

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Hello, I was able to see the error on export and it is because of format of created_on date field saved in the database. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and run the export again.

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Hello, You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-users-import]VirtueMart Users import[/url] document on how to run the import. If you have any problem with your import do post the import debug log to check.

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Hello, You did not send us your import debug log or import file to check and tell what is going wrong with your import. Since you are saying one custom fields with multiple values, you can check the example in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and under Custom fields with multiple values section. See if you have the same format in your import file. If you still have a problem, post your import debug log and your import file. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, The duplicates you are saying about custom fields is actually not duplicates but that is the core feature of VirtueMart. For a child product, there are two custom fields shown on backend when parent product has its own values set for these custom fields. The custom field that has options of o and d with check boxes is for the parent product. Where d means deactivate or disable, when this checkbox is checked the parent value is not used on the child product. If o is checked which means override, the parent value will override the child product value.The other custom field without any of these checkboxes are the actual custom field of child product. With RO CSVI import override and disabler fields are supported by using [b]custom_override[/b] and [b]custom_disabler[/b] fields. Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom field document[/url] on how to use these fields. The checkbox disinh: with child product custom field is a new feature added by VirtueMart in the latest version. We are looking into this feature and will be adding support in our upcoming RO CSVI version.

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Hello, Thank you for sending the requested files. It helped us to find a bug and fix it. You can do these steps to see if the error is gone. 1. Update your CSVI to 7.13.0 version 2. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url] 3. Run the import.

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Hello, [quote]3 / I told you "it seems to me !?" sorry I do not speak English well, it is also not to bother you or have problems of understanding that I asked you if you had a translation file?[/quote] Your English is fine, i am able to understand what you are asking for. We do not have French translation file in the package. Languages are automatically included if the translation rate is 50% and above in Transifex. For french translation the rate is below 1%, so they are not included in the distribution. You can find the translation files at [url=https://www.transifex.com/csvimproved/csvi-extensions/]Transifex RO CSVI[/url]. You can add and download them manually. [quote]Can you answer the other questions and especially the most important: an example file of several articles joomla with custom field and tag?[/quote] You can check examples for Joomla content and how to use custom fields in [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import[/url] document and under [b]Further reading[/b] section. For tags please check [url=https://rolandd.com/documentation/ro-csvi/joomla-tags/joomla-tags?start=1]Joomla tags import[/url] document and under [b]Import Tags for Joomla Content[/b] section.

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Hello Kim, [quote]I attached the XML following your instructions ...it must not have attached properly. So here it is again attached. (com_csvi.log.211.zip)[/quote] That was not XML file but again an incomplete debug log. Please try to post template XML again or you can mail it to tharuna@rolandd.com. [quote]BTW, there was no CSVI Pro in the first choice, only RO CSVI ...so I used that one. [/quote] Thats correct. It is RO CSVI and not CSVI Pro. [quote]The debug file is com_csvi.log.215.zip [/quote] Debug log shows that first product has been set to unpublished and last two products are set to published. Where do you have value of the published field set? Can you post the latest import file too? You can mail it to me at the above given email if you have difficulty in posting it here.

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Hello Roland, this is very strage. I'm using "Order Advanced". Now, thinking to the past, I remembered I had a similar problem and Tharuna resolved it, I just found the forum post: https://rolandd.com/support/ro-csvi/custom-customer-field-in-shipping If I will use this patch, it will be working or it's a patch for an old version of csvi? Thanks. Davide

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Hello, CSVI cannot create a new menu item for a translation language automatically. You can run a [url=https://rolandd.com/documentation/ro-csvi/joomla-menus/joomla-menus-import]Joomla menu import[/url] and have your menu items created even for translation language. Use [b]language[/b] field in your import file to set a specific language for menu item.

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Hello, In your import template on File tab you have set Skip New items to yes. This setting will ignore all new items in the file and are not in database. That is the reason you are seeing "not added because ignore non-existing items enabled" message. Also for VirtueMart price import, RO CSVI needs few required fields to select a product price from database. That is because VirtueMart supports multiple prices for a product. You don't have all of these needed fields as per your debug log. Please take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document for these needed fields. You can check the examples section in the document.

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Hello, In the FTP Host field in RO CSVI template instead of ftp.myjellysite.ca just enter myjellysite.ca and in the root folder set as /public_html/myjellysite/dasparts and check if it is working. If you still have a problem, please send us the FTP details so we can test it here.

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Hello Willard, You can find Event booking extension download at [url=https://rolandd.com/downloads/category/ro-payments-4-14-0]4.14.0 version of RO Payments page[/url]. There has been no new updates since 4.14.0 version. We are planning for a new release next week.

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Hello, In your import template on Limit tab, reduce the Lines per import to 100 or a lesser number and then run the import. Check if your import finishes. You can also check [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeout[/url] document on the details.

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Hello Chris, You need to use [b]custom_disabler[/b] and [b]custom_override[/b] fields to set values for these checkbox. Details on the use of these fields is explained in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document.

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Hello Carl, I see the issue with the import and the reason for it. Let us take your first record, You have path as "Constituency/England/South_East/Hampshire/Aldershot" and for the whole path alias is set as Aldershot in your import file. RO CSVI separates the path with / and reads it as each single item and inserts into the database. So "Constituency/England/South_East/Hampshire/Aldershot" will be read and inserted as 5 different entries in database. When storing a menu, Joomla set the alias as path. So for all these 5 entires alias is "aldershot" and in turn path is also "aldershot". You need to remove the alias field in your import file so RO CSVI uses the path as alias and it is unique for all the entries.

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I have a RO CSVI template where the source is a table in my Joomla database. I can run it manually no problem. I can set the property for enable frontend/cron to Yes. Do you have any documentation on what else I have to do to make it work?

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Hello Kim, Would like to see what is going on with your import along with your debug log issue. Can you post the template XML file to check? To get your template XML file, in RO CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your import template and download the XML file. Post the XML file.

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Hello, Are you talking about ordering field for a Joomla article? Can you send us your import file and import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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When exporting products which are assigned to multiple categories, the field "product_url" does not use the canonical category, and this creates problems in our case. More specifically... we assign a product to multiple categories, in order to make the product available ("visible") to the custom filters component. But only the canonical category link is actually functional. So we need to be able to use the canonical category for the product URL to be exported in the CSV. Thanks RO CSVi 7.14.0

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Hello, If you go to Components -> RO CSVI -> Dashboard and click on the Options button in the top right corner. You can set the domain name there, if you have a trailing slash there, you can remove it and it should create the URLs without the duplicate slash. Let me know if that helps.

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Hello, Overwrite existing data if set to No, you are telling RO CSVI to not to do any processing on records which are already there in database. This includes all the product information and images. If you need to download the images for existing products, set this to Yes, save the template and run the import again.

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I have a VM Product Import template, where Image processing is turned off. (Image tab, everything set to No). The products CSV file contains also the image fields, but I want this information to be completely ignored. When using this template, the product image information is altered by the import, thereby corrupting the original product images (producing an "image not found" on the product page). Let me know if you need more information. [RO CSVi 7.14/ VM 3.6.3]

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Hello, You did not tell us which extension you want to do the order export. Guessing it is for VirtueMart, you can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-orders#export]VirtueMart order export [/url] document to export order with order items and customer information.

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Hello, Please post import debug log and sample of your import file to check. Also post screenshot of your custom fields and on the duplicate issue. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, That is really strange. Your screenshot shows that you have set database type as MySQLi but RO CSVI will throw this error only when it is not set to MySQLi. It may sound silly but can you open your configuration.php file in Joomla root folder and check what is set for variable $dbtype?

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Hello, Did you use custom_ordering field in your import file to insert the order for your custom fields? You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document and in [b]Ordering custom fields[/b] section for details.

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Hello, The problem is your import file, this file must be UTF-8 encoded and as far as I can see your file is CP-1252 encoded. In Joomla everything is in UTF-8, specifically for dealing with such special characters. Have a look at your [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial to save your file as UTF-8 and try again once the file is saved as UTF-8. Results should be much better.

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Hello, [quote]the file cron.php because it creates a folder for each execution and does not delete the file? [/quote] These are temporary folder which RO CSVI uses for import and deletes it once import is done. For some reason these folders are not deleted in your case. Can you check the permission of tmp folder?

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Hello, [quote]Let me know if you need more information. [/quote] Yes, we would like to check your import debug log. Please post it here. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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[quote]Hello, Please update your CSVI to latest 7.14.0 version. This issue has been addressed and fixed with RO CSVI 7.13.0 version.[/quote] I made the update to 7.14.0 version and started the import process again. But I still become the same kind of error: [i]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/i]

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Hallo Nico, Deze wijziging staat los van RO Payments (JD iDEAL) omdat het gaat over de server waar de website opdraait. Als die specifiek controleert op binnenkomende IP adressen. Zo ja, dan zal die aangepast moeten worden. RO Payments kijkt voor alsnog niet naar specifieke IP addressen.

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Hello, [quote]i have configured a template with an external database connection. on the backend it works fine, but when i start it on the console, i get the followig error: php /var/www/XXX/administrator/components/com_csvi/helper/cron.php --key="XXX" --template_id="3" Processing started... Template Contact Import No filename has been provided [/quote] Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and then run the import. Let me know if the error is fixed with the patch file. [quote]i found these post, but the patchfile dont work. https://rolandd.com/support/ro-csvi/error-importing-from-external-database-on-frontend[/quote] The patch in the post was for frontend import and so did not work for cron import.

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Okay thanks that "Setting up a cron in RO CSVI" article looks detailed and something our System Administrators can work with. I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?

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Hello, Can you post your import file to check on how you are importing multiple images for a product? Also post the import debug log to check. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document to get the debug log.

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Hello, We do not support import/export of dpcalendar extension. We do not have any plans in supporting it in near future. Can we ask how did you get the idea that RO CSVI supports this extension? We are sure we did not say we support this extension anywhere on our site or on email.

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Hi, Is it already known when Klarna is added for the Ro Payments Virtuemart plugin? Kind regards

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Hello Joris, [quote]So that would be an extra question for Eventbooking to add options in there :-)[/quote]Correct, that is something Tuan would need to implement first, we can follow suit. [quote]Those different options work with CCiDEAL and Hikashop. Does JDiDEAL does that also?[/quote]RO Payments does this for every extension that supports it, so also HikaShop. Have a look at the [url=https://rolandd.com/documentation/ro-payments/setup-ro-payments-option-in-hikashop]Setup RO Payments option in HikaShop[/url] document that explains how to setup an option per payment type. [quote]Looks like David is giving his attention more and more to WP (what i understand) so maybe i transfer all site's with payment to JDiDEAL in the next year or so.[/quote]That is my impression as well so your plan sounds good to me :)

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Hello, As per the latest debug log attached Fill media fields is set to Yes and so RO CSVI is automatically filling file_description and file_meta by image name. To use file_description and file_meta from import file, in your import template on Image tab set Fill media fields to No (Screenshot attached) and run the import again.

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Hello Helmut, Can you try something? Go to RO CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URLs, select your export template, Empty SEF cache set to Yes and click Continue. This will reset the SEF URLs already saved for products. Can you try your export after that? See if it helps.

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Hello, J2Store product export exports only the basic price. To export special prices you need to use [url=https://rolandd.com/documentation/ro-csvi/j2store/j2store-price#export]J2Store price export[/url]. Using J2Store price export you can export both basic price using field [b]regular_price[/b] and other special prices for a product.

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Hello, Have a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-shipping-rates]VirtueMart shipping rates[/url] import document. It explains on how to set up an import template, template fields and to run the import. Fields tab will explain you the fields available for the import. Let me know if you need any more clarification.

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Hello Emanuele Coluccini, Yes using file_url field you can upload your images using external URL. Please post your import debug log to check what is going on with your import. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, Do you have PHP 7.2 or higher installed? If not, there are 2 options: [list] [*]Update PHP to version 7.2 or higher [*]Install JD iDEAL Gateway 4.16.0 instead until you can update [/list] I see we did add the PHP version check to the Joomla updater but not our installer. The version requirements are also mentioned in the news post you can find here: https://rolandd.com/news/ro-payments-5-0-0-available The release note of RO Payments 5.0.0 also have this mentioned: https://rolandd.com/downloads/file/ro-payments-5-0-0 The check in the installer will be fixed in the next release.

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Hello, [quote]I couldn't find anything in the document that spoke to the significance of setting "enable frontend/cron" to Yes. Did I miss it? If not, is the setting necessary and if yes, what does it do?[/quote] You're right. There is no mention about this field in this document. This setting is absolutely necessary. Using RO CSVI it is possible to run [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]import or export using Frontend[/url] and using a menu link. In lot many cases where cron cannot be run in command line, users use this frontend option to run the template. Once you set this option to Yes and when you create a menu item you can see the template in menu option. The template which has this setting set to No will not be listed. Check the linked document in my reply for more information.

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Hello, [quote]1. can we import from a postgres database or only a mysql database?[/quote]Only MySQL is supported by RO CSVI. [quote]2. can the data exist outside of our joomla database (or must it be brought into joomla first?)[/quote]The data does not have to exist in Joomla it can be any database table in any database.

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Hello Laura, [quote]Ok, I see. So for the 'path', I need to use the TEXT of the tag, not the tag id. These tags already exist... [/quote] Thats correct. RO CSVI will then get the tag id from the tag. [quote]so to import into 'staff' I would use People/staff[/quote] Yes if the parent tag is People.

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Hello Leigh, Please have a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal error[/url] document. You can also check your server error logs for details on this error. Post your findings from server error log or the error log itself and we should be able to tell you the cause.

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OK RolandD, that’s clear now. But for me that means also that the RO CSVO menu option “Import front-end” has limited value. So, the only real option left is to add the possibility to upload a file to the server and then use that file as source. I agree with you that uploading users that way is a delicate action, but that’s the same if one does this in the back-end and I don’t want to give access to the back-end (I am aware of the different possibilities here). BTW, concerning a previous ticket: I found a way to add users using RO CSVI without communicating them their username and password and so avoiding the use of mail software (e.g. AcyMailing). I just create them (with the reset password option) and instruct them via one e-mail (BBC) to connect to the website and to say that they forgot their username. They then receive their username and on the logon screen they then have to say that they forgot their password… Thanks for your support! Didier.

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Hello Sergio, We have a document, [url=https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop]Setting up a VirtueMart multi-language shop[/url], on how to deal with multi-lingual sites in VirtueMart, not sure if you read it but that is a good place to start. Let us know if you have any further questions.

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Hello, RO CSVI deletes product image for each row it is processing. In your case images are in multiple rows and so when processing the next row the previous image of that SKU gets deleted. You need to import multiple images in file_url field separated by |. Like example for file_url would be image1.jpg|image2.jpg|image3.jpg|image4.jpg and so on.

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Hello, The error you are seeing is because the linenumber was not tracked correctly, so it tried to read a line after the last row of data. After you install version 7.13 and then apply this patch, the issue should be resolved. Here is explained [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url].

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[quote]First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have a product_parent_sku field so there is a link between the child and parent products. You need to add that.[/quote] Yes, there is no relationship in the import file: 1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart) 2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. If it is necessary to add to csv now, please write how to proceed correctly. [quote]To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. [/quote] Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one. Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.

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Hello, The Php warnings posted in the screenshot are from VirtueMart files and not from CSVI. What fields you are importing? Can you try to import only product_sku and product_name and see if import finishes? Regarding the 504 error, are you importing external images? Can you post your import debug log to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document.

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Hello, There is a reason why multiple prices are not included in product export and are set as separate export. With Product export for every special price, the product details are duplicated in the export file. As of now you can have special prices only as a separate export. There are two options to do this 1. You can use [url=https://rolandd.com/documentation/ro-csvi/custom-tables/advanced-custom-table-export]Advanced custom table export[/url], join the #__content, #__j2store_products, #__j2store_product_price and #__j2store_variant tables and export the needed fields. The issue with this export is that the export of the fields are direct and there is no extra processing done as we have in J2Store product export. 2. Another way is that if possible you can do custom coding according to your need and [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set the export as an override[/url] as explained in the linked document.

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Hello, This is for pre-sales only and not support questions. If you have a support question please post it in the RO CSVI category. You are required to have an active subscription to receive support otherwise we won't be able to help you. What can I tell you now is that you can check the database query to see if it matches what you expect.

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Hello, [quote]link_product is my custom field in hikashop, and contains the URL that links to the product in the seller[/quote] Ok [quote]availability is the quantity of the product(in stock or out of stock; 1 or 0)[/quote] You need to link this field to [b]product_quantity[/b] field in CSVI. [quote]automatically I will find them in the templated fields of CSVI?[/quote] Yes, you will find these fields in template fields. In case you don't find them then [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]Update your available fields[/url] to see them.

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Hello, I noticed that your site is running CSVI Pro 7.12.0 version, it is recommended to update to latest RO CSVI 7.14.0 version. So i did a backup of your export template to my local site to check if i can reproduce the issue on my local site but export works and i see "Stored the file export-orders.csv on the FTP server". Check attached screenshot. Can you check again if there is any firewall which is blocking the request?

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Hello, [quote]But only can see example data to choice, how can we choose the content of our joomla to export? [/quote] I could not understand on what you mean by "example data to choice". To export your content you should use [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content-export]Joomla content export[/url] as explained in the document.

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Thank you for this, and how do i resolve variants for the products? See attached, line 407 starts with product variants and i need to know how to match these up with the data that I have already uploaded. Also I dont mind emptying the database and re-uploading all data as ive done this a few times already (I may not need RO CSVI Multireplace)

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Hello, [quote]Hi, I got images working but had a challenge with some of them because somehow its looking for a path: /images/stories/virtuemart/product/ which it placed in front of my chosen path. Hope all my attachments give a better understanding [/quote] Can you post the debug log of your import? It will help me to check how RO CSVI has processed the image path. Have a look at [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the debug log. [quote]I have not specified this path in the spreadsheet or anywhere else so need to know how to handle this. [/quote] The path 'images/stories/virtuemart/product' could be because of VirtueMart settings. In your VirtueMart Configuration page on Templates tab check the path set for Product Media URL field. Put in your path 'images/virtuemart/upload/' and check what happens.

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Hi, PROBLEM 1 Cannot get RO CSVI Field Copy to work. 1. I created a new rule. RO CSVI Field Copy called "createalias". 2. Set Source as title 3. Target as alias 4. Added a new field in Template fields and called it alias 5. Added the the rule "createalias" to the field. 6. No value is available on preview or import. PROBLEM 2 1. Set a field called article_layout 2. Set the default input as team 3. Team displays on previous but imported articles layout are not set to team. PROBLEM 3 I have an article custom field list. TEXT | VALUE In the import file I have the TEXT part. This also does not import. PROBLEM 4 If I have to update articles on a regular basis whats the best way of dealing with the article id's? PROBLEM 5 Articles on import are unpublished and have no Access/Author/Language/Date Created set

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Hello, Yes, you need both the reference fields. The field order_number is to find if there is already an existing order with the same number in database. If not a new order will be created else the existing order will be updated. With email we check if the order is for a valid existing user. Without user_email RO CSVI will not process your order and would show message "Not a valid user with email".

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Hello, We are looking into supporting Klarna in the next feature release, RO Payments 5.1. At the moment there is no definite date yet for this release.

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I purchased RO Payments and want to implement it in my website. I use RSEvents!Pro. Is there a manual or something that can help me?

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Hello, We do not support custom changes for free. Wanted to ask if you tried frontend URL cron import? With frontend import you don't need any custom code.You can take a look at [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Run cron URL on frontend[/url] document to know to set it up. Let me know if it works.

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Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?

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We have just uninstalled jdidealgateway and installed RO Payments. When we try to open RO Payments in the Administration panel, we get following errors: [code type="markup"] Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 36 or /home/domain/domains/domain.fr/public_html/administrator/components/com_jdidealgateway/models/jdidealgateway.php on line 69 each menu has a different line number. [/code]

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Hello, Not sure if you used the search but this question has been asked many times ;) We even wrote a dedicated article for this, [url=https://rolandd.com/documentation/ro-csvi/deal-with-different-collations-in-mysql] Deal with different collations in MySQL[/url]. The problem is not your import file but your database. Check the article and see if that helps, we explained step by step how to fix the problem.

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Hello, I was misunderstood. I was referring to the last step in CSV import, where the page shows the number of records successfully processed (in chunks), and the server response timer. I wasn't referring to an error page. But... yes, I am running long imports from the browser and it has now become a very slow process (thousands of entries). I am really interested in the Cron imports, especially if I can speed up the process considerably. I have found this reference: https://rolandd.com/products/ro-csvi/features/cron-jobs I know next to nothing about Cron jobs, and the above only mentions the benefits. Is there a more in-depth guide for CSVi, I can use? Thanks

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Hello, First I want to ask, did you read the [url=https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart]Custom Fields For All for Virtuemart[/url] document? Your example CSV file that you tried doesn't match the format that is required as explained in the document. The fields you created must also match the settings as explained in the document. The defualt of the custom field must be set to [b]customfieldsforall[/b]. The field_type is not needed at all. First, create your sample CSV file according to the documentation and give it a try. If it doesn't work, post the CSV you tried to import together with the debug log and we can take a look at it.

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Hello, [quote]We have this file this file gets imported okay except these two fields: picture_url picture_url_thumb[/quote] picture_url and picture_url_thumb fields are supported only in export and so will not work on import. You need to use file_url and file_url_thumb fields for import. You can look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/import-virtuemart-images]Import VirtueMart images[/url] document to get more details.

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Hello, RO Payments doesn't create order numbers, it gets the order number from whatever extension you have connected it with. So if you want to reset the order number, you will need to do that in the extension that you use for selling your products. In case you are using the payment page of RO Payments, in that case you will need to truncate the table [b]#__jdidealgateway_pays[/b]. By truncating it, the table will be emptied and the index will be reset to to 1.

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Hello Ralf, In your import template you have set Use file for configuration as No on File tab and have not added any template fields for import. RO CSVI does not know what are the headers to import and so you see the error. You either need to set Use file for configuration as yes so headers are used from your import file or add template fields for the import template.

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Hello Carl, For title, RO CSVI inserts the last path name for each menu item, so for "Constituency/England/South_East/Hampshire/Aldershot" the first menu item will have "Constituency" as title, the second menu item should have "England" as title, the third menu item should have "South_East" as title and so on. Does that not happen with your import? Can you send me your latest import file to check?

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Hello Laura, [quote]I COULD give you the 'list' of the tags that I would WANT to be removed, as I know the exact paths for those tags. [/quote] If you know the tags then you can create a CSV file with alias, path and tag_delete field set to Y and use [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tags import[/url] to remove these tags. By doing this import the relation between the deleted tag and the article is also removed. You can then add the new tag to the articles using Joomla content import. [quote]THEN I can give or include another field for the tags to be ADDED. [/quote] You can add new tags to the same CSV file in the above import without setting any value to tag_delete field. RO CSVI will add these new tags. [quote]I just can't have all of the tags removed, since some tags are being modified locally in joomla. [/quote] You don't have to remove all tags. Just add the tags to be removed and tags to be added in same import file. You can manage your tags using Joomla tags import template. You need to do two import here, one is for managing your tags and the other is Joomla content import as you are doing now to link the tags to your articles.

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Hello Davide, Now I understand what you try to do but what you want is part of a string that is most likely already converted earlier. I do not see any possibility to do that with the current rules in RO CSVI. These are not separate values but they are part of a long textual string. The only solution I see is to do some kind of custom coding to get these values in 2 separate columns.

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I'm using RO Payments in combination with JTicketing. Which string do i need to set in "description" so the order ID from JTicketing is set here? Regards, Kai

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Is JDiDEAL (of RO Payments) voorbereid op de wijziging van IP-adres bij Rabobank Omnikassa? Check: https://communicatieshop.rabobank.nl/publicdata/Mail/2536701/viewonline.html Wijziging IP adres webhook

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Hello Liz, In your Joomla Global configuration page on Site tab under SEO Settings, do you have Search Engine Friendly URLs set to Yes? This should be set to Yes as RO CSVI uses Joomla settings for generating SEF URLs. Set this option to Yes and then go to CSVI Maintenance page, select Joomla Content in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Try your export again and check if you are getting SEF URLs.

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Hey Steve, [quote]We may have to find a way to code this ourselves.[/quote] Do know you can create overrides in CSVI, so you don't have to code everything yourself you can just add some code to the existing routine. Have a look at the [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override import and export routines[/url] document for further information. I could see that you can alter the import routine to use your custom field as unique field and let the code run with that.

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Mi issue is that i dont know, how to prepare my Dutch file to import and include this field, https://rolandd.com/documentation/ro-csvi/virtuemart/setting-up-a-virtuemart-multi-language-shop In the actual documentation is only for "product_sku";"product_name";"product_s_desc";"category_path";"manufacturer_name" But in the database I can see the custom fields on the products_de_de table. You know how do I have to prepare my import file to include this custom field? Thanks

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I am trying to update existing product prices, via a CSVi... sample CSVi [code type="markup"] product_sku,product_price,product_currency,price_quantity_start,price_quantity_end AP-010609200,"16,99",EUR,0,0 AP-010709200,"20,99",EUR,0,0 AP-010909200,"18,99",EUR,0,0 AP-012309200,"16,99",EUR,0,0 AP-011309200,"18,99",EUR,0,0 [/code] I use a VM Product Price template, with the above fields selected. "Delete existing prices" is enabled. The product prices are updated correctly... but... the field "Override" is set to 0. Which makes all products have 0 price, and show "Call for price" in the frontend. [RO CSVi 7.14, VM 3.6.3]

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Hello Laura, [quote]If I did and the article id already existed, would it be able to update the 'custom fields'? [/quote] Yes you can update the custom fields for existing articles. You can either provide article id or title/alias and catid/category_path fields in your import. With these fields RO CSVI will check if there is any matching article and update the custom fields else a new article will be created with custom fields.

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Hello Tharuna, Thank you for your effort in writing your long reply. However, I cannot see an answer to my question, which was: "..why Tharuna did *not*, in her CSV, use that type [HEADING] for the menu items that do not have an article attached...". The reason why I asked that question is that in reply #4 of this ticket I sent you a .CSV of 20 records (Short list of expanded menu items with spaces for test.csv), some of which were of type COMPONENT and some HEADING, but in the version of that file that you sent back to me, you had replaced all types HEADING by COMPONENT. I had explained why I used the type HEADING instead of COMPONENT (using COMPONENT causes the problems that I described in point b) of reply #6). In fact your query example [quote]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/quote] adds further evidence that the type should *not* be COMPONENT but HEADING, because then RO CSVI would not have created an incorrect new entry in the database and no error would have been generated. So, in summary on the question of type=HEADING?, I still have not heard of a usable alternative type to represent those menu items correctly on import. If there is type [b]other[/b] than HEADING that should be used, please let me know. More generally – and this is a comment for Roland - your description of how RO CSVI works worries me, because it means that two menu items will be created in Joomla with the *same alias at the same menu item level* (as your screenshot of the menu structure after import also shows). If it is important that no duplicate aliases appear at the same level, this would be a problem… If there are *no* practical consequences from having duplicate aliases at the same level, then error messages related to the existence of duplicates can imo be ignored. If, on the other hand, there *are* practical consequences, it suggests that the three fields used by RO CSVI for duplicate checking are inadequate and that ALIAS needs to be included, too. In that case, the user would need to make sure that, if a menu item appears as both of type COMPONENT and HEADING at the same level, different aliases are specified for those two menu items in the .CSV. Thanks and regards, Carl

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Hello, [quote]the old address is : /home/instockspares/public_html/tmp I could create a new tmp folder at location : /home/servomot/public_html//tmp but how to direct the CSVI to look for the folder at new location. ?[/quote] You need to check your Joomla configuration.php file, you seem to have old location for tmp folder in there. [quote]Also is there any other check that we must do in order to validate the CSVI insallation at New locaiton.[/quote] There is no specific validations but you can check if the domain name is changed to new site in RO CSVI Dashboard page and clicking on Options button. You can click on Verify Database button in CSVI About page which will fix any database conflicts with CSVI tables.

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Hey Michel, Ok, that really makes no sense to me now :/ I guess it is time to check some other things: [list] [*]Which RSForm!Pro version do you have? [*]Does the column with payment status say [b]Pay[/b] or [b]Betaalstatus[/b]? [*]The [b]RO Payments - RSForm! Pro[/b] is enabled I assume. [/list] The final idea that hit me, perhaps the [b]RO Payments - RSForm! Pro[/b] should be moved up in the list of plugins. What if you move that to the top of the list?

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Hello, [quote]I'm getting a timeout error while importing data from spreadsheet (Hikashop) to Virtuemart. Ive created the template, mapped the fields and import seem to work for a few items but stops prematurely.[/quote] In your import template on Limit tab reduce the Number of lines to import to a lesser number. By default this is set to 1000, you can reduce it to 500 or lesser than that and check if import finishes without timeout error. If you still see the error, try reducing the number to 100 or 50. This option is to tell RO CSVI to import the given records in one batch of import. If you do not see Limit tab, click on Advanced button on top right corner. [quote]Also Is there a way to associate a product with an image url from the spreadsheet?[/quote] You need to map your image url to [b]file_path[/b] field in HikaShop. Have a look at [url=https://rolandd.com/documentation/ro-csvi/hikashop/import-hikashop-product-images2]Import HikaShop Product images[/url] document to know to link images with products.

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Hallo Arie, [quote]maar een andere optie is er niet[/quote]De RO Payments categorie is beschikbaar als je bent ingelogd met je eigen useraccount. Dit is overigens hetzelfde account als je had bij JD iDEAL, dit is 1 op 1 overgezet. Mocht je die inlog niet meer weten dan kan je altijd nog een password reset doen. [quote]De link is naar jullie oude site[/quote]Dat klopt, dit is een beetje ingewikkeld verhaal maar je komt uiteindelijk wordt de update wel op de nieuwe site opgehaald. De foutmelding zal je krijgen omdat er ook een nieuwe download key is. De stappen om te updaten staan uitgelegd [url=https://rolandd.com/news/ro-payments-5-0-0-available]in de RO Payments 5 aankondiging[/url]. Laat maar even weten of het daarmee lukt.

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Hello, [quote]Im having a lots of problems to relate the Translation language to an Independent menu, with an association to the primary language.[/quote] Are you doing a Joomla menu import? Which fields are you trying to import? Can you post us your import file and debug log to check? Check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document to get the import debug log.

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Hello Ralf, [quote]I have set up my first templates and it's been working ok so far. Just one question/request: I find it rather tedious to add fields one by one, i.e. having to check all of the checkboxes manually. There is a button "Unselect all". Is there a way to "Select all", or could you add such a button, please?[/quote] You are not the first to ask for this feature :). The Select all button is not added on purpose. It is easy to select all the fields even the fields which are not needed for import or export and add them to template. I guess you don't all of the fields in template fields for your import or export? [quote]And a remark: I found it is possible to add the same field several times. Maybe you could do something to stop that from happening. [/quote] Not sure if you are using export or import, but for export it is possible that users need to export a value multiple times may be with different column headers and so fields can be added multiple times. For import you can use [url=https://rolandd.com/documentation/ro-csvi/csvi-field-mapper]RO CSVI Field mapper[/url] to map the fields so you can avoid duplicates.

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Hello, Menu import should create two child items "Siena" and "Florence" under one parent "Europe/Italy/Tuscany/". When i ran import with a test file with your path, the menu is created correct. See attached screenshot. Can you send us your import debug log and import file to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, [quote]Is it possible somehow to remove the category_path values for the childe when importing?[/quote] With RO CSVI you cannot skip only for child products, it would be the entire column or none to skip. But to get what you are looking for you need to do two different imports with same file, one is for importing only parent and other is only for child with variations in category_path field. 1. When you to import parent, you can create a [url=https://rolandd.com/documentation/ro-csvi/skip-rule-plugin]Skip rule[/url] to skip all the child product rows with value parent_product_sku not empty. You need to use a regular expression here to check this condition. I am not sure how the regex would be but i am just giving a possible way. By doing this import all the parent products will be imported with category_path field. 2. Next is to import child product, in this import you can set category_path to Skip column so category_path field is not used. Both parent and child products will be imported. Parent product category will not be affected with this second import. Let me know if this helps.

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Hello, [quote]You take money for the extension and cannot make it work out of the box without a headache((( [/quote] Extensions will not work "Out of box" when your set up is wrong. [quote]Not found on site «Looking for a useful answer?» [/quote] Provide us with all the details as explained in [url=https://rolandd.com/support/ro-csvi/requesting-support-2]Looking for a useful answer?[/url] link. We can then tell you why your import does not work.

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Hello, You just have image folder path in file_url as "images/virtuemart/product/" and there is no image name in it. You need to have your image name with this field something like "images/virtuemart/product/image1.jpg". Since file_url is just the folder path debug log shows "The file /home/chromean/public_html/merchant/images/virtuemart/product/images/virtuemart/product has not been found." which means RO CSVI is looking for an image and it cannot find it in the location.

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Hello, [quote]I was hoping that with the rules, I could do this operation![/quote] The image processing i explained in my previous post cannot be done using RO CSVI rules. [quote]Little hope to see it taken into account especially that I have not found any possibility forum or user voice to vote on this or that need (even if you always decide in the end of course)[/quote] We will update you here when we have plans to support this plugin.

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Hello Laura, To answer your questions: [list=1] [*]The problem of storing the password as a hash is that you need to have the key for this has also stored on the server. If someone has access to your system, it makes it also useless as both the hash and the key are available. It is stored in the database by RO CSVI, Joomla itself stores it in a text file on the server. For me, there is not much difference between the two. I am open for better ideas. [*]Do you get an error when you test these details? In my test, I received the message that the connection was successful. I see the hostname is an external hostname, is the server where RO CSVI is installed on allowed to access that database host? Often external databases are not just open and you need specific priviliges and/or IP allowance for allowing to connect. If you want me to try to connect, I would require a password or temporary account. [*]Your view name looks good to me, it follows the pattern I used as well for testing [/list] The error you posted is unrelated to connecting to the database.

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Hi, Importing users from front-end does not work, works perfectly from back-end. Menu item Import front-end generates error message: File source is not set for the template. Please edit the template and set the source from Source tab Same for Log file: File source not specified in templates Source file of template is set to “Load from your computer” Using RO CSVI 7.14.0 Don’t see what I can be doing wrong. Thanks Didier.

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Hello, [quote]i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not.[/quote] With RO CSVI 7.14.0 version we have added a new option in import template for empty custom fields should be imported or not. You can find this option on File tab and as "Skip empty custom fields". Check if you have set this to Yes. Setting this option to Yes will not import empty custom fields. [quote]Check the screenshot, please. and you will notice the strange disinh: word after every custom field. What is the meaning of it? [/quote] The checkbox disinh: is added by VirtueMart in its latest version. As much as we know it is called disable inheritance for child product. It is something like override and disabler fields for parent product but for a child product. You can get more details on it from VirtueMart forum. [quote]Is there an option somewhere in CSV from where I can delete empty custom fields only. It will be great![/quote] Check the above setting and let me know if it works for you.

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Aanvullende info. Nadat ik JD IDeal 4.16.0 geînstaleerd heb geeft Joomla! nu wel de melding dat er een update van RO Payment is (5.1.0). Nog niet op de update knop gedrukt.

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Hello, [quote]But while automatic wget cron option, the import does not work. The email output after the import sends the whole html code of the trigered frontend site. The log shows the start time of the import, but nothing more...[/quote] Few things to check 1. Is the access level on the menu item used for cron set to Public? 2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that?

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Hello, [quote]But your 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) are in the same cell. Can I split them into row2~row5 (C2, C3, C4, C5)?[/quote] I guess you mean columns and not rows. As of now only JSON string is supported for repeatable custom field in import by RO CSVI. You need to have the values as given in my example. As I said earlier we will be improving repeatable custom fields import in our future release.

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Hallo Nico, Er zit geen ondersteuning in RO Payments voor spaarpunten, heb ook niet een idee van wat dat dan precies is. Zit dit in core HikaShop? Zo ja, waar zit dit dan?

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Hello, [quote]The RO CSVI tool is great[/quote] Thank you for the kind words. [quote]Now I want to be able to update the articles from a refreshed version of the CSV file, matching on a custom field value, and only insert a new article if there is no match.[/quote]That is not possible I am afraid. Joomla articles require at least an ID or the alias and category path/id because in Joomla articles are only unique based on these 2 criteria. The only option we have is to set [b]Overwrite existing data[/b] to No. This means that any existing article will not be overwritten and any new ones will be created. Perhaps that is enough in your case?

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Hi, And thanks to all. The component is installed, but we have a new problem, we try to export, but RO CSVI drop a message error: [i]You have not configured Joomla! to use the MySQLi database type, this is required to be able to run the export. To set the database type, go to Global configuration and on the Server tab select MySQLi as Database Type under Database Settings.[/i] The database is set in MySQLi, but the message remains appear and we unable to export nothing...

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Hello, So I tried to import the image and I get this error: [code type="markup"]SSL certificate problem: unable to get local issuer certificate[/code] Checking the website where the images come from, their SSL setup is broken as you can see here: https://www.sslshopper.com/ssl-checker.html#hostname=https://static.adveopartner.eu/ In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image. After using that I was able to import the image.

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Hello Tharuna, thanks for the reply. [quote]To Skip fields, you can use RO CSVI Skip template field which will skip the import of that custom field for all the products inspite of having a value or not.[/quote] You're right, that doesn't work for me. The override sounds good, however my skills... ;-) Please, can you help me with this? Even if it causes costs ... This check should only affect self-created fields. Another exception would be the related products and related categories. Kind regards, Teresa

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Hello Carmen, We need to find what is causing this 500 error for you. To do that take a look at [url=https://rolandd.com/documentation/ro-csvi/500-internal-server-error]500 internal server error[/url] document and check the Known causes explained in the document. If your case does not fall in any of those conditions and if you still have the error, check your server error logs. You will find the exact error in there. Post the error so we can help you.

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Hello Rudolf, First thing i am noticing from your import file is that there is no relation between parent and child products. The import files should have product_parent_sku field so there is a link between child and parent products. You need to add that. To create an override for child product you should have custom_override field in your import file with value set to Y. You can check [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know on how to use this field. [quote]I tried importing a single file or importing separate files and each time the result was the same. [/quote] You can have one file for both parent and child products. The results were same because there was no relation between parent and child products and each products was taken as individual product. Do these changes and run your import. If you still have issues, post the import debug log and sample import file to check. To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hello, You need to use [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]Virtuemart Product import template[/url] with the following fields in your import file. Meta Information >> There is no specific field for Meta information. The fields available are metadesc, metakey, metarobot and metaauthor. Can you tell us which specific field you are looking for so we can tell you the equivalent fieldname in VirtueMart? Custom Page Title >> customtitle Meta Keywords >> metakey Meta Description >> metadesc Meta Robots >> metarobot

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Hello Sergio, [quote]- How can I tell the template to match column color with my custom field color, same for custom field size?[/quote] In CSVI Templates fields page, you can set Your field value to the Custom field field with the name as in your import file. In your import template settings on File tab set Use file for configuration to No so CSVI will read your template fields and not the column headers from the import file. [quote]- How can I combine both image fields to one? [/quote] You can use [url=https://rolandd.com/documentation/ro-csvi/combining-multiple-fields-into-one-in-csvi-import]CSVI Combine rule plugin[/url] to combine your image fields. Also the combine character to be set in the combine rule would be | as CSVI uses | as separator for multiple images. Let me know if it is clear.

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Hello Cindy, We have not looked into developing an add-on for JReviews primarily because there is not enough demand. We can build add-on for payment, since all add-ons are their own plugin, it can be developed encapsulated. So you are not core-hacking RO CSVI. To be able to give you an estimate we would need to know which parts you want to export/import of JReviews. By looking at it, it is a huge extension. Let me know and we can see how we can move forward.

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Hello Nicola, [quote]Could you please give me an answer in few days?[/quote] We need to see how this can be implemented. Will update here when the patch is ready. [quote]If you'll not implement this kind of export i'll need to write some code to get this done :( We need it to export the catalogue to Facebook for adv[/quote] You can write your custom code and set it as an [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]Override for your export[/url].

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Krijg de volgende foutmelding als ik pkg_ropayments_5.1.0.zip wil installeren? De server draait PHP versie 7.1.32, RO Payments vereist minimaal PHP versie 5.2. Installatie kan niet verder gaan. Fout bij het installeren van pakket

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Hello Nico, There is no specific task for adding Klarna. I have looked at it in the past but there were too many caveats. Now that RO Payments 5 is out, it is a good time to see what we can do to support it.

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Hello Udi, As you wrote in your other post, RO Payments does not support your local provider, so this is not going to work I am afraid. The only solution here would be custom code the addon for your local provider.

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Hello Frank, You cannot open the topic because it is marked as private. The result here was that the payment methods were no longer visible due to the request for payment methods coming twice and the second time there were no address details, so also no country. This resulted in the payment methods no longer being visible because there was no country in the second request. If you revert to RO Payments 5.0.0, does it work as expected in that case? Which VirtueMart version are you running? P.s.This is not a pre-sale question but a support question, so I am moving it to the RO Payments category. Please login with your account to view this message.

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Hello Roland, Which RSForm!Pro version do you have? RSForm! Pro Component 2.2.6 Does the column with payment status say Pay or Betaalstatus? Is says: PLG_RSFP_JDIDEAL_PAYMENT_STATUS The RO Payments - RSForm! Pro is enabled I assume. Yes Regards Michel

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Hello Laura, Reading your question, this is not how the read from database works. When you enter the details of the external database and the table, RO CSVI will read the fields in the external database and make them available as fields you can add in your template. [quote]If I do 'external database', then I have to put in the userid, password in?[/quote]Correct, see the attached image. [quote]I would prefer to just have my 'sql statement'[/quote]We do not yet have the option to write your own SQL queries, it has only been spoken about for a future release. The way it works in RO CSVI is that you map the fields from the external database with the fields of the extension you want to import them into. If you write your own SQL query, that is a completely different approach. So after saving the database details, in the Template Fields, you can select the fields from the external database, see the second screenshot. You are also talking about 2 tables, a template can only support 1 table, so you would need 2 templates, for each table one template. Let us know if you have any further questions.

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Hello Carl, Two issues with the import file. You have [b]type[/b] set as heading for low level menu items and the last level menu item is set to component. [b]type[/b] is a needed field in Joomla menu import, with these needed fields RO CSVI will search for the matching record in the database. If not found it will insert a new record. Since your type field does not match, a new row has been inserted. Second issue is with the path, you have path as title text but when Joomla stores the menu item it converts the path as alias. So "Constituencies/England/South East" will be stored as "constituencies/england/south-east" in database. RO CSVI uses Joomla to store the menu items. path is another needed field and the path from your import file does not match with the path stored in the database. This was creating another mess. I have updated you latest file and ran the import. Import works without any errors. Can you try import with attached file and let me know? One more thing before running the import is to clean the menu items imported with previous import. Please delete those old menu items entries and run the import.

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(Allicht hoort dit niet in de category PRE-SALE, maar een andere optie is er niet) Mijn website geeft deze foutmelding wanneer ik twee updates wil installeren. Bereffen [b]RO Payments[/b] en [b]RO Payments - RSForm!Pro[/b] [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1678&dummy=my.zip[/i] De link is naar jullie oude site; maar ik heb geen inloggegevens voor de nieuwe site. [i]Fout Downloaden pakket mislukt: https://jdideal.nl/index.php?option=com_rdsubs&view=updater&task=download&id=1679&dummy=my.zip[/i] Hoe is dit op te lossen?

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[quote]Hello, You are missing needed fields for VirtueMart Price import. The minimum needed fields are product_sku and product_price. You do have product_sku but not product_price in your import. Check the document [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] for these needed field. In the log details page after import, did you not get message about missing field?[/quote] Hello, I have both fields in my import files. I send you a small part of the file I use.

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Hello Laura, You can skip the file parameter as your import is from database. In your import template on Source tab you need to set your database details from where the data is imported. RO CSVI will use your template settings while running your cron. [quote]my code I think would be: /usr/local/bin/php /home/domain/public_html/administrator/components/com_csvi/helper/cron.php --key="cs-import-users" --template_id="19" where: key --> my secret word template_id --> my template id[/quote] Yes, That's right.

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Thank you for your reply, it was PHP version indeed. Were can I download the older version JD iDEAL, if I download from the JD iDEAL site it is RO Payments. I just need the Virtuemart plugin, the main component I already have.

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Hello, [quote]I'm glad you soon integrate repeatable fields (and later the repeatable subfield of joomla 4). This will give incredible power for beginners to add (en masse) several items :-)[/quote] Yes we know how important it is to have repeatable fields support. You can see it soon coming in RO CSVI release. [quote]I hope someday you will integrate other extensions (especially dpcalendar ! , see easyprofil)[/quote] As of now you are the first user asking for this extension support. If we get more requests for this extension we will consider on this extension support.

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Hallo Roland, Bij mijn abonnement staat een gele knop met "Renew now for only € 72,95". Ik kom dan in de cart. 1x RO Payments 1yr subscription € 72,95 Sub Total € 72,95 Total VAT (21%) € 15,32 Order Total € 88,27 Groeten, Wim

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Hi, I've installed RO Payment for integration in a rsform pro form. But when there is an item chosen from the multiple field it is not added tot the total field. This is what I did: 1. set up a profile to connect to mollie 2. set up a form with a multiple field with two products (price|description) and a quantity field. 3. set up a total field 4. In the form properties selected the profile to use I tried adding a payment option through RO payments field but that didn't do anything. You can see the form here: https://walravenwebwerk.nl/index.php?option=com_rsform&view=rsform&formId=9 What did I miss? With kind regards, Rachel Walraven

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Hello, From what i noticed in VirtueMart is that Call for Price will be shown on frontend when the product has no price set so you need to delete price set for the products. To delete price for a product you need to use price_delete field with value set to Y in your import file. Also VirtueMart products can have multiple prices and to select a particular price and delete, CSVI needs few needed fields in import file. You can check these needed fields in [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-prices#import]VirtueMart Price import[/url] document. In the examples section of the document you can see on how to use price_delete field.

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Hello, [quote]Where do the additionsl 14 fields come from? And is there another way to add the fields maybe? [/quote] Do you have another Custom table export template with another table selected or you had a table selected before and changed to new table in your custom table export? Custom table export template will list all the fields of that operation and not specific ones of the table selected in the template. That could be the reason you are seeing those extra 14 extra fields. Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available field[/url] so the fields would get reset if the table has been changed.

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Hello, Two things with your file. 1. Your CSV file is UTF-8Y encoded which means it is a BOM file. The Byte Order Mark(BOM) is an invisible 3-characters at the beginning and you can see it in your file. You have to first [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]save your file as a normal UTF-8 file[/url] before doing the import. 2. In your import file after custom_value field there are two extra , (field delimiters) so custom_param field value is empty. You need to correct your file so custom_param gets its value. Also you have seven custom_title and custom_value field value separated by ~ but only one custom_param field. This means only the first custom field will get the value from custom_param field. Let me know if you have any more questions.

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Hello, This is possible indeed, please check our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Mollie Payment Options document[/url]. This explains step by step how to add the payment options, a sample form is included as well.

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Hello Laura, [quote]I can't figure out what else could be going wrong with the connection. I'm going to try to install the site 'locally' and see if that adjusts anything, maybe the way we have something setup is preventing the connection from working.[/quote] Yes, that is a good idea. [quote]If you are able to do something so if we want to connect to the 'same database' as an option, let me know I can test it out for you.[/quote] We have this feature ready and is attached as a patch file. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. Clean your browser cache as the patch includes Javascript changes. 2. In your import template on Source tab, select option for Load from database. 3. In the drop down which appears below select Connection type as Use Joomla connection. That is because you want to use local database. 4. In the next drop down select a table from where data is to be imported. 5. Save the template. 6. Run the import. 7. For import from External database you should use Connection type as Use Remote connection and a form will appear as it is now in RO CSVI. Let me know how your testing goes.

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Hello Laura, [quote]If I set tag_delete, will it delete ALL of the tags? [/quote] This will delete only the tags you have set value as Y and not all the tags. [quote]I have a tag hierarchy for 'research groups', this determines the research groups they are in... these tags I do NOT want to delete...because they change them in Joomla. [/quote] If you do not want to delete a tag set tag_delete as N for that particular row in your import file. [quote] I also have a tag hierarchy for PEOPLE, THIS I want to REPLACE (because my import file tells me where to 'put people', into specific areas of the site.[/quote] When deleting a tag RO CSVI looks for its path and alias. So you need to set these fields in your import file along with tag_delete set to Y. For example if you want to delete a child tag which is under parent tag. You need to set path as [b]parent-tag/child-tag[/b] and alias as [b]child-tag[/b] and tag_delete as Y. Remember all these can be done with [url=https://rolandd.com/documentation/ro-csvi/joomla-modules/available-fields/joomla-tags-import]Joomla tag import[/url] operation. Let me know if you need any more clarification.

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Hello, [quote]I only want to import file_description and file_meta, but as per Tharuna's recommendation I had to add the file_url and file_title too.[/quote]Yes, the file_url is needed because you are updating images and not products. Images are identified by their file_url. [quote]Again, I want to import/updated file_description and file_meta only. [/quote]Yes, that is clear. As explained in my previous answer this is not possible with the file as you use it now. To do this with the current RO CSVI, you would need to add the file_title, file_description and file_meta for every and each file. So if a product has 9 images, you would need to add 9 descriptions, 9 meta values, 9 titles. That is because each file is unique and would have it's own information. Now doing this for so many images times 12,000+ products would be a huge job. [quote]Now, all of these 801 images should have the same file_description and file_meta which is "Freightliner Pre-1976 and Kenworth Pre-1971 Hub Kit".[/quote]Yes, that is clear and we are going to add this to RO CSVI, so you can do that rather than having to add a description and meta for each image. When we have the changes ready we will get back to you. I am expecting this to be ready tomorrow.

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Goedemorgen Fred, De foutmelding die je ziet is inderdaad omdat het certificaat niet meer geldig is of een geldigheid heeft langer dan 5 jaar. Dit ligt er even aan wanneer de certificaten zijn aangemaakt. Je zal de certificaten opnieuw moeten genereren en in de website moeten instellen en uploaden naar de bank. Mocht je hier de handleiding voor nodig hebben, die staat hier: https://rolandd.com/downloads/download/ro-payments-manual Daarna zou het weer moeten werken. Eventueel kan er een installatie besteld worden om het door ons te laten doen. Die kan via deze link besteld worden: https://rolandd.com/shop/order/ro-payments-installation

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I followed the tutorial exactly and still get no results. I sent you the login info to come in to the back end of my computer' I need to get this resolved please, I am giving you the right to login to my back end. If we cant resolve this, please give me a refund. [attachment]csvi6.png[/attachment] [attachment]csvi4.png[/attachment] [attachment]csvi1.png[/attachment] [attachment]csvi2.png[/attachment] [attachment]csvi3.png[/attachment]

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Hello Eddie, What you are seeing is correct. The Awo Coupon addon is no longer being developed. There are 2 options: [list=1] [*]Uninstall the Awo Coupon addon if you are not using it [*]Go to System -> Global Configuration -> RO CSVI. Here you can set the [b]Check addon install[/b] to No and save the change. [/list] Finally you may want to clear the cache to get rid of the message. You can do that by: [list=1] [*]Go to System -> Clear Cache [*]Select [b]Administrator[/b] [*]Select [b]com_csvi[/b] [*]Click on Delete [/list]

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Hello, [quote]My problem is that I know how to run a template with a bash script, but I think this algorithm will have some logic that I don't know how to do in bash and that I would like to do in PHP instead. Is it possible to run templates in a PHP script?[/quote] You cannot run template directly using PHP Script. You can create a template as a [url=https://rolandd.com/documentation/ro-csvi/run-cron-using-url-on-frontend]Frontend import/export template[/url] and call this URL using Curl using PHP script.

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Hello Didier, I do agree with you that the front-end import has limited value, as this only works if users have a folder on the server where they can upload their file. This is also as RO CSVI comes from the case where it was used to maintain websites by webmasters and not regular users. Perhaps with more limited capabilities, a GUI for front-end upload is possible but even then. One user could upload some records and the next user could overwrite them etc. That is the main fear :) Thank you for the feedback on the other issue. That is definitely a solution as well.

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Ik wil de plugin van RO Membership installeren, maar die geeft deze fout: Fout Installatie afgebroken, Membership Pro is niet geïnstalleerd. Fout bij het installeren van plugin Waarschuwing Extensie Installeren: Installatieroutine mislukt. Er stond al JD op geïnstalleerd. Is dus een handmatige update.

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Ok, forget my last post... I figured it out... using this documentation: https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import I changed my view to include - alias - category_path And it worked beautifully!!! Now I'm going to create a view to change the custom fields and see how that works. Last question, how about TAGS? If I need to update the tags, but SOME tags I want to keep? I assume I have to do that manually? Because I'm using TAGS to determine 'groups' people are assigned to, and that doesn't come in the import. thanks, Laura

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Hallo, Over welke e-mail hebben we het hier? De e-mail van HikaShop of die van RO Payments? Voor RO Payments kan je eens kijken of er een e-mailadres staat bij de Opties. Die kan je vinden door naar het Dashboard te gaan en dan op Opties te klikken in de rechter bovenhoek. Je kan daar aangeven welke e-mails verstuurd moeten worden en naar welk adres. Bij E-mails in RO Payments kan je de e-mails aanmaken (mochten ze nog niet bestaan) die verstuurd moeten worden. [quote]Wel staat er bij het profiel deze melding: Deze betaalmethode heeft geen gegarandeerde koppeling. Alle betalingen moeten gecontroleerd worden in het dashboard van de bank. Heeft dat hier mee te maken? [/quote]Deze melding heeft hier geen betrekking op. Dit betekent alleen dat de status van de bank die terug komt niet vertrouwd kan worden en dat er altijd bij de bank de status gecontroleerd moet worden om er zeker van te zijn dat de betaling geslaagd is. Dit is ook waarom dit een iDEAL Easy koppeling is.

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Hello Didier, [quote]Source file of template is set to “Load from your computer”[/quote] The error you are seeing is because there is no file to import. In backend, you select the file using Choose file option before doing the import and so it works. But with frontend import you need to set the file in the template to be imported. To do that on Source tab select [url=https://rolandd.com/documentation/ro-csvi/source-load-from-server]Load from server option[/url] and set the path of the file in there. Your frontend import will read the file from the given path.

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Hello, [quote]1. Nowhere in the documentation how to set up correctly (I followed the documentation https://rolandd.com/documentation/ro-csvi/virtuemart/custom-fields-for-all-for-virtuemart)[/quote] Yes, you're right there is no parent child relation examples explained in the document. All the examples are one product based. I will update the document. [quote]2. All products have a relationship already created in the e-shop and we just add custom fields that are already created. [/quote] For CSVI to know the relation during import it is a must that parent-child relation is in the import file. [quote]If it is necessary to add to csv now, please write how to proceed correctly. To create an override for your child product, you should have a custom_override field in your import file with a value set to Y. Yes, I tested this, but without success. I followed the instructions (https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields) and added override columns to csv and nothing happened, customfield created a new one[/quote] Below is the example content from your import files and putting them together. You can try your import with this content and check. [code]product_sku;custom_title;custom_value;custom_param;product_name;product_in_stock;product_price;custom_param_cs_cz;product_parent_sku;custom_override ALP1;Velikost rámu~Modelový rok;customfieldsforall~customfieldsforall;S#M~2017;Alpina ECO M20 black-lime, 2017;;;S#M~2017;; ALP170002;Velikost rámu;customfieldsforall;S;Alpina ECO M20 black-lime, 2017;;;S;ALP1;Y~Y ALP170003;Velikost rámu;customfieldsforall;M;Alpina ECO M20 black-lime, 2017;;;M;ALP1;Y~Y[/code] [quote]Note that the override value is created in the DB as a new number (which is not 1 or 0), but eg 12398704 only when saved in the administration. I didn't find this in customfieldforall.php.[/quote] The override value saved in the db is the parent product ID value. Product import with custom fields is not based only on customfieldforall.php file but there are other files related to it.

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Hallo, Je kan alle bestanden bij versie 4.14.0, dat was de laatste grote update van alle extensies: https://rolandd.com/downloads/category/ro-payments-4-14-0 Als alles loopt zoals gepland dan komt aankomende week de nieuwe versie uit en staan alle downloads weer vooraan.

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Hello, You can use field mapper but it is not required as you can add the fields yourself as well on the Template Fields page. This is generally the place to manage your template fields as well. The problem is your file, this has been saved with a BOM, or in other words as UTF-8Y. This causes the field mapper not being able to read the file correctly. So, the solution here is to save the file as UTF-8. We have this explained in the [url=https://rolandd.com/documentation/ro-csvi/save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] tutorial. Just another idea, since you are exporting from HikaShop, you can already set the fieldnames to the VirtueMart needed fieldnames in your export template. You can do this by going to Template Fields and select the export template. Edit a field and set the [b]Column header[/b] to the CSVI fieldname. The exported file will then have the correct fieldnames. You can then simply import it by setting your import template to [b]Use column headers for configuration[/b] and you don't need to setup any fields anymore.

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Dear Support use the Cron Jobs portal to update the databases. If I try to call back: https://www.xxxxxxx.com/index.php?option=com_csvi&view=import&csvi_template_id=12&key=test&task=import as an answer I get OK = 200 but the files in the folder are not processed and a folder with the file to be processed is automatically created. If I use the direct link through the menu the files are processed and deleted correctly. Use the EasyCron online service to create cron jobs I tried to run other php script files and the service offered by EasyCron works. What can I check? RO CSVI 7.13.0 Thanks

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Hello, Cronjobs do work but what you are attempting is not a real cronjob. Cronjobs are run by calling the cron.php file as explained in the [url=https://rolandd.com/documentation/ro-csvi/setting-up-a-cron-job]Setting up a cron job[/url] tutorial. The front-end export does not work because it requires JavaScript to function, like it does in the back-end. Easycron and such services do not provide this. The JavaScript is required to make long running imports possible or in general any import that takes more than 20-25 seconds. The best is to setup a real cronjob using the tutorial I linked above.

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Hello, So this took a moment to wrap my head around this one as there are multiple things at play here. First, there are entries with single images, they all go fine as long as the image exists. As I found there are quite a few images that actually don't exist. Second there are entries with multiple images and the option to generate an image name is set. This is where things went south. These multiple images are changed into a list and processed one by one. After the image name is generated it tried to import the file_url value which is incorrect for multiple images. That is what caused you to see that the remote file does not exist even though the image really exists. Finally, you have the generate image names enabled but you also supply a [b]file_title[/b], this means that the first image will get the file_title and the next images will get the same name as the image file. So you can either extend the file_title with the names of the other images, which gives you a value like [b]10100|10100|10100[/b] or remove this field completely and RO CSVI will create the names for you like 10100_1, 10100_2, 10100_3, etc. It adds up the last digit for as many images there are. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]apply the supplied patch[/url] to make the multiple images work with the generate image name setting.

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Hello Helmut, The product alias can be reset by editing your template and go to the Options tab and click the Advanced button in the top right corner. Now you have the setting to recreate the aliases. That should be enough to reset the aliases. [quote]Can your pprogram make a comprehensive virtuemart sitemap?[/quote] The program isn't designed for a sitemap like [url=https://extensions.perfectwebteam.com/pwt-sitemap]PWT Sitemap[/url] but you can get quite far, not sure if it is far enough for you ;) Have a look at our [url=https://rolandd.com/documentation/ro-csvi/virtuemart/google-sitemap]VirtueMart Google Sitemap[/url] article.

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Hi Roland and thank you for your fast replay. I really appreciate that you have spent time from your evening to think over my question! I think that the replacement solution is very smart and went ahead to use it, but I am afraid that my brain capacity is not enough for completing it :D . I made a rule [attachment]Screenshot_2019-10-03 CSVI - Edit rule - Administration.png[/attachment] and after that I made an import with only one column "product_sku" [attachment]Screenshot_2019-10-03 RO CSVI - Import - Administration.png[/attachment] cause I've thought that the rule will replace the --- with - in the slug field. But nothing happened, and I thing the problem is in me. Can you point me, when you have time :) Thank you again and have a great day! Chrissy

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Hallo Wim, Dit is niet van toepassing op RO Payments/JD iDEAL maar op de server waar de website op draait. De vraag hoort dus bij de hosting provider of ze dit ingeregeld hebben. Over het algemeen wel maar kan niet kwaad om het toch even na te vragen.

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Hello, [quote]It looks like you are going to import 4 items (testing-repeatable0, testing-repeatable1, testing-repeatable2, testing-repeatable3) at once.[/quote] That is correct. [quote]However, the excel file contains data row by row. Do you import these code by uploading an xls file? Or maybe I should call this JSON from somewhere else?[/quote] The JSON data will be in the xls file you import. [quote]Can you provide an excel screen on these content? [/quote] See the attached screenshot. [quote]I just find that CAVI Field name does not have repeatable custom fields in the drop-down list. So I can't assign it to one of my excel columns.[/quote] Try [url=https://rolandd.com/documentation/ro-csvi/missing-fields-in-csvi]updating your available fields[/url] and check. [quote]If you can record a video on how to do it, it will be super helpful. Thank you.[/quote] You would need an active subscription to get this extensive support. Right now we are limited with our support as the post is in pre-sale questions category.

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Hallo Joyce, Dank voor de log, ik denk dat ik daar het issue zie. Zoals je kan zien staat er dat de transactie niet verwerkt is. Ik zal eens kijken of ik het lokaal kan reproduceren. Hier kom ik nog op terug. Welke versie van RO Payments is er in gebruik?

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Hello, [quote]What happens to the existing fields that are NOW blank( in new file) but were there earlier in Virtuemart? now after imported those fileds would be turned Blank?[/quote] Let me explain. In your Example VirtueMart Product export template, you should have only two template fields, product_sku and product_name. This way you will not have any other fields in your export file. Your export file will have only product_sku and product_name. Now when you import this exported file, no other fields will be updated. RO CSVI will only update the fields which are in your import file. Hope it is clear. [quote]-- or will get appended (add (something) to the end of a written document.)?[/quote] With RO CSVI, in VirtueMart product import product_sku field is the needed field. And it is called needed field because we use the value in this field to identify the product in the VirtueMart products table. If the product_sku value is already there in database then the existing product will be updated. If the product_sku value is not in the database then a new product will be created. We are updating only one field the product_name field for the selected or inserted product. I asked you to test with product_sku and product_name field as product_sku is a needed field and product_name is a basic field which has no processing on import. With this basic import we will know if your import itself has a problem or the fields you are importing are causing the errors. Let me know if you need any more clarification.

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Our site has beside Dutch, more and more Belgian customers. So we want to offer Bancontact (and Creditcard) as an option beside iDeal. We have RSEvents for courses and RSForm pro for ordering a book. I've set up a Mollie profile with the three payment options. In RSEvents only [i]Ro Payments[/i]* is shown as the only option in the pulldown menu, even if I select a profile with only Bancontact as the only option. In RSForm Pro no option is shown to the user. In both cases: If both iDeal and Bancontact are set as options, only Dutch banks with iDeal are offered by Mollie. Is Bancontact is the only option in the profile, Mollie handles Bancontact. How can I offer the user a choice of payment options? Or am I doing something wrong? (*RO Payments as a label is confusing for the enduser / customer. )

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Hi, Thanks for your reply. Looks simple enough. :) Only problem: I bought RO Payments but can't remember having created an account. If I use the option 'Forgot username' and fill in the e-mailaccount I used when ordering I get a message 'user blocked'. Hope you can help me out once more. Regards, Jan

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Hello, [quote]I tried it with what you recommend, but then it screws up the images and removing the image name.[/quote] Can you send the import debug log to check? I would need that so i can tell you on what has gone wrong with your images. [quote]Is there a way to hire one of you to get it done?[/quote] I think this is not necessary. Let me try to help you again. Send me the debug log and your import template XML file. I have your import file. I will run the import here and see what is going wrong. To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hallo Dorine, Is dit bij alle betalingen of specifieke? RO Payments rekent zelf geen bedragen uit, deze komen door vanuit VirtueMart als de betaling wordt gestart. Zojuist getest op VirtueMart 3.6.10 10211 en dat gaat zonder problemen. Er worden ook geen bedragen met meer dan 2 cijfers achter de komma gebruikt?

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Hello, [quote]This is an issue because costomfields values of products in the orders are lost at every import. The import should look for the title-value combination and - keep/update the existing[/quote] This is a valid point. We will look into this issue and get back with an update. [quote]- delete the ones no more present in the import file [/quote] This is not possible, RO CSVI can process only the data which is in import file and there is no control over the records which are not in import file. The reason we have Delete Custom field relation option is that user can delete the existing custom field and import new one and that is for record which is in the import file.

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Hello Jens, [quote]The cron is not aborted (I've looked at the logs), but nothing happens, it just stopped. [/quote] Cron import does not work in batches. The number of lines per import is only for manual import from backend or frontend. What do you mean by just stopped? Did the import finish and nothing happened with records? [quote]What can I do? Even fewer lines or more max. Execution time? [/quote] Yes try reducing the number of lines to import to 50 and try the import. Where did you change the maximum execution time? If you have changed it in RO CSVI Limit tab, it won't work unless you have a dedicated server.

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Hello Udi, We will give you a refund as we don't build custom code for free. [quote]I'll be able to set up the protocol to my local provider.[/quote] As you probably found out we do have a [url=https://rolandd.com/products/ro-payments/features/payment-providers-support]list of providers we support[/url] we support.

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Hello Steven, For RSForms!Pro have a look at our [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show Payment Options In RSForms!Pro[/url] documentation. This explains how to show the individual payment options. As for RSEvents!Pro, this does not support multiple payment options from a single plugin. However you can change the name by creating a language override for the string [b]RSEPRO_PLG_PLUGIN_JDIDEAL_NAME[/b] If you have set to redirect immediately and selected a couple payment methods then RO Payments takes the first selected payment option. That should be the reason why you see only iDEAL. Either set the option to wait for the customer, they get the selection screen on your site to choose which payment option to choose or select no payment option in the profile and the user gets the option at Mollie to select which payment option to use

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Hello, The culprit has been found and the issue was that the product ID wasn't set for the images, so they were imported but without product ID, as such they won't show up. Attached is a patch file you can apply by following our [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]How to load a patch file[/url] tutorial. In case you know how and would like to clean out all images that have no product ID attached you can run the following command, you need to replace [b]jos[/b] with your own prefix. [code type="sql"]DELETE FROM jos_j2store_productimages WHERE product_id IS NULL[/code] Let me know how it goes.

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Hello, [quote]I explain myself: The father has a SKU and the children also have their SKU (for my only one) so I don't see where I link the children with the ID of the father they belong to.[/quote] You need to have fields [b]product_sku[/b] and [b]product_parent_sku[/b] in your import file. product_sku will have the actual SKU of the product and product_parent_sku field is for the SKU of the parent. For parent product row product_parent_sku field will be empty. Let me know if you need any more clarification. You can take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/virtuemart-products#import]VirtueMart Products import[/url] document for other available fields.

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Hello Rachel, The problem is that you have JavaScript errors on the page, this prevents RO Payments from loading the JavaScript file. See the attachment. I believe if you fix the first JavaScript error, all the following ones should be fixed as well. In JavaScript, if one fails then all fails, so that explains why the total field can't work if Bootstrap fails first.

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Hello Laura, Thank you for the info. Actually I never work with views because such features are not always available on hosting providers, so I have resorted to the most basic of things :( In the past RO CSVI was using temporary tables, it was a little disaster because so many hosts do not support it ;) So I created a view and you are correct, this is seen as just a regular table. I can add the fields to my template as I would with a normal table. When you enter the [b]Database table[/b] you need to include the prefix, so in my case it was [b]jos_myview[/b]. After that it all works as usual. Let me know if that helps.

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Hi lovely people :) i have one question regarding import of the products - in previous version, when I make an import of products with a table with custom fields, some of which are empty, the empty fields do not show in product details page. But now, with RO CSVI 7.14.0, when I have imported my file, every product has every single custom filed, no matter that it is empty or not. Check the screenshot, please. and you will notice the strange [b]disinh:[/b] word after every custom field. What is the meaning of it? I have already imported all of my products, and will be happy, if there is a solution, not to delete all of them and to import them again. Thank you!

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Hello Mattia, [quote]I can't export the color swatch photo links. [/quote] The color swatch extension stores images in custom_param field and so you are seeing it along with other parameters on export. [quote]How do I get links to individual photos? I would need it as in the export of picture_url (https://www.volcanoindustry.com//images/stories/virtuemart/product/127.jpg) What should I do?[/quote] There is no direct way to get the images from custom_param field. You need to do some custom coding to split these image from custom_param field. You can [url=https://rolandd.com/documentation/ro-csvi/writing-a-rule-plugin]write your own rule plugin[/url] to write this custom code.

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Hello, From what i understand is that you want to import Joomla custom field along with Joomla articles. The Joomla custom field will hold image as it's value.Is that correct? What type of custom field is image-econa? Can you post a screenshot? You can check [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#import]Joomla content import document[/url] and under Further reading section to import custom fields. Also the file you posted does not have field image-econa. From screenshot above you are adding it as a template field, does the field image-econa have only one image name img-page-accueil-site.jpg for all the Joomla articles?

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Hello, You told me earlier, you only want to load the file_description and file_meta. Now I see we seem to have been going around in circles. Let me clarify a few things as I see it. With the current version of RO CSVI, you need to import all fields for the media items if you want to update them. Any missing fields will get a default value. So let's say you only update the file_description and the file_meta, during import RO CSVI doesn't find the file_title and this gets set to filename. On update this overwrites any file_title already set for that particular image. This is also applicable for the file_description, file_title, file_meta, file_ordering, file_mimetype and file_downloadable fields. I do agree that fields not being imported for existing images should be left alone, for new images they must be filled to be sure all minimal data is set. This is something we will work on and get back to you. Now the second issue I came across is that some of your products have multiple images but your file_description and file_meta contains only 1 entry. As a result only the first image will get a file_description and file_meta value. All other images get a default value. Is it your intention to use the same description and meta value for all images? All in all, I don't think there is much going wrong but rather a different outcome than what is expected here. Let me know what your intention is with the description and the meta value. Once the patch is ready we will give it a go and update you.

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Hello Udi, RO Payments is build in a way that it can be extended. As you can see in the package you downloaded each gateway has their own files. If you model your gateway accordingly, it should be able to function. All these gateways usually work in the same way. I can give you questions to your answers if you buy the product. That is not a problem.

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Hello Michel, All you need to do is enable Apple Pay in your Mollie account. If Mollie detects an Apple device, the option will be shown. If you want to use it as a separate option in the checkout process you can create a new payment option of the type RO Payments and set the paymentmethod to [b]applepay[/b]. The user will be redirected to Mollie for using Apple Pay.

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Hello, The tablenames were just for reference, you won't find them in RO CSVI itself as you should not have to worry about which tables contain what. So to export both prices, you need a [b]Hikashop Product export[/b] template. You should be able to add a second price to one of the products on the demo site and then run the [b]Hikashop example product export[/b] Do note, that a product with 2 or more prices will be exported as many times as it has prices. So in CSV format it looks like this: [code type="markup"] "product_name","product_price","related_products","category_path","product_parent_id","product_published","product_quantity","product_manufacturer_id" "Brown shoes","120.00","","product category/Shoes/Men","0","1","-1","0" "Brown shoes","100.00","","product category/Shoes/Men","0","1","-1","0" [/code] In XML format, this will mean you get 2 nodes with different prices. So not a single node with 2 price subnodes. Let me know if that helps.

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Hello Laura, What I am sort of dumbfounded on is that you cannot even connect with the same credentials that are used by Joomla. RO CSVI is not doing anything different than Joomal itself. We request the database connection from Joomla passing in the credentials. [quote]Error: Could not connect to MySQL server.[/quote]Is there anything in the database logs? [quote]I AM able to query my data using an sql tool that I have installed on the joomla server...[/quote]That is because this is using the same database connection as Joomla. Some wild idea, what if you enter the port number instead of leaving it blank for the default value, does that make any difference? Let me know how that goes.

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Hello Carst, Just now Roland made me realise that merging of fields will work using RO CSVI combine field rule plugin in your case and no custom plugin is needed. You mentioned that when value in Column I is 'het bedrag van' you want to merge it with the value in Column H (Ander donatiebedrag). Looking at the screenshot again shows that there are values in Column H field only when Column I is 'het bedrag van' and for other rows Value in Column H is empty. You don't need a condition check here and simply merge these two fields as empty values will be merged for rows other than 'het bedrag van' value. Let me know if my explanation is clear.

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Hello, You don't have to delete the products. There are two options here, one is that when doing import RO CSVI will automatically delete the existing custom field you are importing in the database for a product and insert new one. There is no setting needed for this and it is part of import. Other option is that, if you want to remove all the custom field related to a product, in your import template on [b]Options[/b] tab set [b]Delete custom fields relation[/b] to Yes and run the import. Click on Advanced button if you don't see this option. The latter will remove all the custom fields for a product and the former will delete only the custom field imported. Let me know if it helps.

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Hallo Dennis, Dank voor de goede wensen. [quote]Echter is er ook de wens om per betaalmethode een andere fee in rekening te brengen.[/quote]Dit is niet mogelijk met RO Payments. Het is een beetje een aparte situatie. Op zich doet RO Payments alleen maar de betaling doorsturen. Nou zijn er componenten waarbij je voor elke betaalmethode een aparte optie kan aanmaken, iedere optie heeft dan z'n eigen instellingen. Bij Eventbooking is er maar 1 plugin mogelijk. Wat je dan zou krijgen is per betaalmethode per provider een plugin. Dat wordt al heel snel een hele stapel plugins. Als ik kijk naar de plugins die geleverd worden bij Eventbooking zie ik overigens niet dat je daar per betaalmethode een bedrag eraan kan hangen. Voor RO Payments gaat dit ook niet komen want dan moet er voor elke betaalprovider, voor elke betaalmethode een veld komen om een bedrag in te voeren, dat is niet te doen. De enige redelijke oplossing is als er in Eventbooking op dezelfde manier wordt omgegaan met betaalmethodes zoals in HikaShop en VirtueMart. Dan is het voor de plugin zelf altijd maar 1 veld. Dat is prima te ondersteunen. Overigens is het nog steeds beter om gewoon geen extra bedrag per betaalmethode te rekenen maar dit in je prijs te verwerken. Let wel, wettelijk mag je niet meer vragen dan de daadwerkelijke kosten van een transactie.

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Hoi Roalnd, ik heb de 'Download ID #' van de pagina 'https://rolandd.com/subscriptions' overgenomen en die in JD iDEAL Gateway ingevoerd. Daarna de update cache geleegd, updates ververst en de update van JD iDEAL Gateway / RO Payments gestart. Ik krijg een foutmelding (zie bijlage screenshot). Zal ik je SFTP gegevens sturen en zo ja, waar naartoe/hoe ?

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Hello, There is no specific documentation about Skip field but i will write to you on how to use it. 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url add Skip template field. You can add this field multiple times. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. If you have any problem, post the template XML so i can check. To get your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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New Reply Added [b]tharuna[/b] replied to the discussion [b]Product ordering after new import[/b] Hello, This is a notification to let you know that tharuna has replied to the discussion on the site. You may find the snippet of the reply below: Hello Marcel, You can [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] to get multiple values separated by | for product_ordering field in export. Attachments: [url=https://rolandd.com/support?controller=attachment&task=download&tmpl=component&id=12983] patch_vm_2019_08_09.zip [/url] [url=javascript:void(0);][i][/i][/url] ed.require(['edq', 'easydiscuss', 'jquery.fancybox'], function($, EasyDiscuss) { // Bind the delete attachment buttons var attachmentWrapper = $('[data-ed-attachment-item]'); $(document) .on('click', '[data-ed-attachment-delete]', function() { var id = $(this).parents(attachmentWrapper.selector).data('id'); var parent = $(this).parents(attachmentWrapper.selector); EasyDiscuss.dialog({ content: EasyDiscuss.ajax('site/views/attachments/confirmDelete', { "id": id }), bindings: { "{submitButton} click": function() { // Remove the attachment parent.remove(); // When the delete button is clicked, call the ajax method to remove the attachment EasyDiscuss.ajax('site/views/attachments/delete', { "id": id }).done(function() { // Hide the dialog EasyDiscuss.dialog().close(); }); } } }) }); // Apply fancybox var attachmentPreview = $('[data-ed-attachment-preview]'); attachmentPreview.fancybox({ type: 'image', wrapCSS: 'fancy--ed-image', helpers: { overlay: null } }); }); [url=https://rolandd.com/support/ro-csvi/product-ordering-after-new-import?start=20#reply-59279]Read this discussion[/url] This email was sent to you, because you have subscribed to the discussion. To unsubscribe, please [url=https://rolandd.com/support?controller=subscription&task=unsubscribe&data=dHlwZT1wb3N0DQpzaWQ9NTYNCnVpZD0wDQp0b2tlbj05ODllYTRlZTc2MjQ5ZTdkNDZhZjExNDM0YWQxMWNiNQ==]click here[/url]. [url=https://rolandd.com/support/profile#Subscriptions]Manage subscriptions.[/url]

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Hello, Thank you for sharing your feedback. The Google problem is something I am aware of but because we have a completely different system, I cannot just forward the URLs I am afraid. So we need to wait till Google indexes are updated. [quote]And this new site seems to make less sense to find things quickly (UX).[/quote] Would you mind telling me what the problem is with using the search on the site for finding answers? As for deleting related products there is currently no option but we have built it and will be included in the next release. For now you can use the patch we provided [url=https://rolandd.com/support/ro-csvi/removing-virtuemart-related-products#reply-59090]in another post with the same question[/url].

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Hello Ralf, Regarding timeouts, did you read our [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage Timeouts[/url] document? This explains in detail how the concept works. With a 15 second wait, you only have 15 seconds left to import. So that is basically too high. With the correct settings as laid out in the document, you should not need the htaccess change. As you said, you are on shared hosting, this is the main reason why long processes are generally limited. Hosting providers don't want you to bring down the server for the others on the same server :) Give the document a read and play with the settings to see what works for you. Thank you for your feedback on what can be set on SiteGround servers.

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Hallo Nico, Ik heb contact gehad met Nicolas van HikaShop en die verwijs mij naar deze post op het [url=https://www.hikashop.com/forum/payment-methods/896791-pay-with-points-don-t-work/303262.html]HikaShop forum[/url]. Volgens hem moet de [b]modifyOrder[/b] functie gebruikt worden en die gebruikt RO Payments ook, in dat geval is er niets wat aan de RO Payments plugin aangepast moet worden. Dit was zijn antwoord: [quote]Regarding the payment plugin, as long as you use the modifyOrder function call to change the order status, you should be fine regarding the points system ADDING points to the customer after the purchase (as reward points for the payment). In that case though, it's the user points plugin which needs to be configured.[/quote] Het schermprint in het topic bij HikaShop is ook van de User Points Betaal Plugin niet voor het beheren van de user points. Dus er worden denk ik wat zaken door elkaar gehaald.

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Hello, [quote]So, after everything set up new, I was able to import the pictures, but there is another unexpected problem. (probably just a setup) After importing product_sku and file_url the path to the pictures are left out and only the image name was entered. How do I tell CSVI to add images/stories/virtuemart/product/ in front of the image name?[/quote] By default CSVI looks for images in images/stories/virtuemart/product/ path and adds the same to the images on import. That did not happen in your case. Can you send us your latest debug log, sample of your import file and import template XML to check? To get your template XML file, in CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your import template and download the XML file. Post the XML file. [quote]Also, at the same file, how do I import "Displayed image subtitle" and "Image Alt-TextImage Alt-Text"? [/quote] To import "Displayed image subtitle" you need to use [b]file_description[/b] field and for "Image Alt-TextImage Alt-Text" use [b]file_meta[/b] field in your import.

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Hello Rachel, One thing you can check is if you go to RSForms!Pro and then Configuration. You will see an RO Payments tab. On that tab is a section called [b]Configurable fields[/b], there is one field called Email. Enter here the name of the field in your form that contains the email of the customer. This is needed because Mollie needs an email address for registering the customer. Let me know if that helps.

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Hello Emanuele Coluccini, [quote]I sent you the file hikashop.txt to make you understand what fields I use[/quote] Your fields are fine but you need to match them to the field names in RO CSVI to import. I have given the names of few fields in CSVI which you need to match and for few fields i need your explanation so i can tell you the matching field. categories >> category_path images >> file_path link_product >> Is this field to import related products? availability >> is this quantity of the product? [quote]for example: women>shoes>sneakers. Other suppliers may have: women-apparel-clothing I wanted to ask you, if with CSVI it is possible with only field (categories) to insert the products in the right categories of my tree,[/quote] Yes you can insert products into right categories by using category_path field. You just need to match your categories field to category_path in CSVI. Also your categories seem to have different category separators. You need to set this category separator according to your supplier file. To do that in your import template settings on Option tab set Category separator field to either > or - or as per the import file. [quote]and if by chance the categories not exist, it automatically creates them[/quote] Yes, CSVI creates the categories which do not exist.

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Hi, I see a similar topic about this issue by Dorine, but i cannot open it. After updating to RO Payments 5.1.0 the payment methods of Ideal, Bancontact and V-Pay disappeared. We are limiting access to these by selecting countries which are allowed to use certain methods. For now we opened everything, and the plugin is doing its thing, however we would like to limit access based on country in Virtuemart. Thanks in advance, Frank

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Hello, You can use [b]skip[/b] template field on the images on import so image is ignored. To do that 1. In your RO CSVI template fields page, select your import template and add the fields in order of your import file. You can either use Quick add or New button and add fields. 2. In place of file_url(field for images) add Skip template field. 3. In your import template on File tab, set Use file for configuration to No. This setting will use the template fields you have added as headers and not the headers from your import file. 4. Save your template. 5. Run the import. On import preview page, you should see file_url field skipped. If yes, proceed with import. Let me know if this helps.

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Hello, Did you do any previous import by setting Create product name setting to Yes on Image tab? From what i see is that there are no duplicate images with your current media product import template. The images you have for product 10000B as 10000B_1 and 10000B_2 have been from some other import. I tried doing import thrice on your site and there are no duplicates. You can clean up the product media relation to remove the images assigned to product and try the import again. To do that, go to RO CSVI Maintenance page, select VirtueMart in first dropdown and in second dropdown select Remove product media link and click Continue. This will remove images linked for all products. You can then run the import and check. Let me know on how it goes.

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Hi, I've tried to install RO Payments with Mollie Recurring payments and RSform. When I've selected my bank and hit the pay button I get the following error: [quote]Foutmelding: 0 - Argument 1 passed to Jdideal\Recurring\Mollie::createCustomer() must be of the type string, null given, called in ***/libraries/Jdideal/Psp/Mollie.php on line 421[/quote] (the stars represent the path) Did I do something wrong? With kind regards, Rachel Walraven

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Hallo Jan, Je kan zeker JD iDEAL blijven gebruiken. De naam is alleen verandert, verder blijft het hetzelfde werken. De abonnementen vanuit JD iDEAL zijn ook over gezet naar RO Payments. Volgende week komt de nieuwe versie uit met de nieuwe naam. Voor updates vanuit Joomla zal je wel de nieuwe update key moeten invoeren. Die kan je vinden onder [url=https://rolandd.com/subscriptions]My Subscriptions[/url]

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Hallo Fred, Dat is inderdaad wel een oude, zou best zo kunnen zijn dat het bankcertificaat verlopen is. Ik zal er naar kijken zodra ik terug ben van mijn afspraak. Kan je mij nog de htaccess login sturen en FTP toegang? De FTP toegang heb ik nodig om het bankcertificaat te kunnen vervangen. De installatie is via deze link te bestellen: https://rolandd.com/shop/order/ro-payments-installation

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Hello Didier, The local path is relative to where the website is hosted. So local for your website means, local on the server and not on your home computer. The website has no access to your local computer for obvious reasons of course :) So if you use the local path, the file must be uploaded to a folder on the server and then you can specify the server path. Just to give some background information, the front-end has no upload feature in CSVI because I believe it is quite dangerous as you can do some real damage to the site if you upload the wrong file on the wrong import. Having said that, Joomla does have the option that you can create a backend menu for a specific user group, so you could allow users to login to the backend and only access to RO CSVI. They could upload their local files to the server from there. Some explanation about this Joomla feature can be found [url=https://www.joomlashack.com/blog/tutorials/new-admin-menus/]New Admin Menus tutorial by JoomlaShack[/url].

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Hello, Thank you for your question. [quote]I need to know if the columns in the sheet will be able to be mapped into Joomla and for display in the front end like a simple ranking system.[/quote]The first step will be to find a Joomla extension that can display your rankings. The second step then is to see if you can map your spreadsheet to the columns of that ranking extension. Do you already have a ranking extension? [quote]Can the site admin upload in bulk a new excel sheet every time it needs updating OR must it be done one by one.[/quote]If you are talking about Joomla users, they can be uploaded in bulk. See our [url=https://rolandd.com/documentation/ro-csvi/joomla-users/import-joomla-users]Import Joomla Users[/url] tutorial for details. Let me know if you have any further questions.

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Hello, [quote]I want to use CSVI so that members, without logging in, can add several items from a spreadsheet and send me a file, to avoid a difficult entry via the front-end How to have a simple input for the user (example separation by a special character "#" whatever the type of custom field: select, box, radio button ... CSVI recognizing the custom field to generate the right code![/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/joomla-content/joomla-content#introduction]Joomla import and export tabs[/url] in the document and in [b]Further reading[/b] section on how to import and export custom field with Joomla articles. [quote]Ah it's a repeatable field! But later I will probably replace it with a child custom field (Joomla 4 version) Can I have the documentation to do something simple for the novice member?[/quote] As of now we do not have support for exporting Joomla repeatable custom fields in a simpler way. The format you have pasted is how it is stored in database and that is what is exported. We are having this feature in our todo list and will be including it in our future version.

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Hello Derk, [quote]Due to the poor layout of the payment page (see attachment 1) there are made many mistakes. [/quote]Like any other layout in Joomla, you could also make a template override of this page and style it as you like. [quote]Therefore we like to make use of the Mollie payment page (see attachment 2).[/quote]Sure, that is possible as well. In that case you need to change your form to only have 1 payment option for RO Payments. In your profile you need to select the [b]All available payment methods[/b], set the Redirect to [b]Immediately[/b] and the Extra payment choice to [b]No[/b]. This way, there is no option made on your site and none will be send to Mollie so you get the Mollie screen. However, there is a third option, where the user selects the payment method in your form and is immediately redirected to Mollie, without the intermediate screen. Have a look at the [url=https://rolandd.com/documentation/ro-payments/show-payment-options-in-rsforms-pro-form]Show payment options in RSForms!Pro form[/url] documentation. That may be even more what you are looking for.

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During setup and testing of RO Payment (actually its predecessor JD-Ideal) i created all 6 possible emails to verify and follow the payment process. It's now time to switch some of these off. While trying to delete these emails I get the error message shown below. The email is not deleted. Have I done something wrong or did I hit a bug? Thanks, André [u]Error msg.:[/u] An error has occurred. 0 Call to undefined method JdidealgatewayModelJdidealgateway::delete()

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Hello, Your license is absolutely valid for RO Payments as well. There was an unforeseen issue with the downloads. Apologies for the inconvenience but the move to a new domain and a rename of the extension was more troublesome than expected. You should be able to update the extension now from Joomla, after entering your new download key. The plugins you will have to do manually I am afraid for now. All downloads are available from the site as well now. Let me know if it works out.

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Hello, [quote]1.) Yes it reaches the log details page as if everything worked fine[/quote] Looks like the problem is in download of export file. What if you set the Source as Save on server or Email file. Do you see the export file? Also for the download of export file can you check if you get any JavaScript errors? You can check [url=https://rolandd.com/documentation/ro-csvi/using-firebug-to-analyze-problems]Using Firebug to analyse problem[/url] document to check for Javascript error. Post a screenshot on what you see in the console. [quote]2.) / 3.) I only had one export. I just created another with only those two fields. The export seems to have worked[/quote] If the basic fields export has worked, can you add your actual export fields and try export with this new template? Does it work?

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Hello, [quote]is very rude. I have two licenses with you and I deserve a little bit of supported answers to my questions when I have difficulty to understand your way of program thinking.[/quote] The intention here is not to be rude but to confirm from you that my explanation was clear enough or if i should clarify with more examples. Not sure how it sounded rude for you:D [quote]Second: How can I prevent CSVI to create the new SKU from file and just update the existing ones in the database? [/quote] In that case, the setting of Skip New items to yes is correct. If you see the message "not added because ignore non-existing items enabled" for a row you can ignore it because it is RO CSVI which is ignoring the new record. To just update the existing prices in database you need to add few more needed fields to your price import. I have explained about these needed fields in my previous post. You can also check the document i linked earlier. Let me know if you need any more help.

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Hello, I try again but not runs. Price products are not updated. I adjoint log NOTE: I try to install the csvi6 and not runs. (Before I remove the database csvi and unisntall the version 5 Pro) Then I can't install any csvi. Not csvi 5 pro and not csvi 6. I restore the web backup and now I can work again. I will try again to import prices with different csv files, but if you are somme idea that can be the error I will be thankfulled for your help :) Kind regards

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Basically what we are looking for is the ideal setting for not hitting that timeout. With how many lines per import doesn't really matter for you as long as the file gets imported. Another idea just hit me. We are barking up the wrong tree I think :D So regardless if we set the number of lines to 1 or 10000, with importing the external image you are reliant on the server where the image is stored. If requesting this image takes too much time, by the time the control is back to your server, the timeout is reached and the import killed. With you importing so many items, could it be that you are being rate-limited by the image server? [quote]I am not sure how many got imported[/quote] If you go to Logs in RO CSVI, you should be able to see your last import and till how far it got with the import.

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hello I'm trying to import users through a CSV file and initially imports them correctly but when I access the file of virtuemart buyers and intendo modify the following error occurs " Error vmError: There is a serious problem with your store, there are entries with the same virtuemart_vendor_id 1 enable the vmdebug or check your virtuemart log files and fix it immediatly. Use the setStoreOwner function in Tools and Migration vmError: storing user data " If I do it manually, there's no problem. The import file is as follows: username|password|email|cif|address_type|address_type_name|first_name|last_name|address_1|zip|city|phone_1|usergroup_name|shopper_group_name|virtuemart_country_id|virtuemart_state_id F2525|$2y$10$H9TrZaSaG1VPo53E9NcLyuxUeeGrnZj/W2/LwjCx6bSNmShRhG7HO|rodriguez@conal.com|T000000X|Billing address||Tom|Ro|c/ Ocean Artico|10005|Caceres|927666555|Super Usuario|-default-|195|332 Thanks,

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Hello, [quote]I made an export template for J2Store called "J2Store Complete Export" with the operation set to Product, and I added all available fields to Group fields (except for download fields because we don't need them) and added all these fields to Templates -> Template fields using Quick Add.[/quote] Do you need all the fields on your export? It is recommended to add only the needed fields and not just all the fields. [quote]Then I made a copy of the website (including the template I made) and moved it to a different server. On this new site I made a duplicate of the export template and switched it to an import template called "J2Store Complete Import", where the operation is still Product (I get the impression this will guarantee my new import template has the same fields as my export template).[/quote] Not all the fields on export are supported by import. The [b]custom[/b] field is RO CSVI core field and used only for export. The other two fields [b]on_hold[/b] and [b]product_attributes[/b] are fields of #__j2store_productquantities table and are supported only in export. That is reason you are seeing unsupported fields on import. [quote]On the target site I deleted all the content and wanted to restore it with an import. I found that the J2Store import wasn't doing anything.[/quote] Can you post the debug log of your import to check? To get the debug log check [url=https://rolandd.com/documentation/ro-csvi/how-to-collect-debug-information]How to get debug information?[/url] document. [quote]Then I tried moving a new product, and here I can't get it to work at all. I created a new J2Store product on the source site, and set its image to be an image that exists on both servers. The Joomla Content export correctly transfers the com_content information so that it makes a new article with the right name and basic information, but I haven't been able to transfer it to the target site as a J2Store product, getting the same errors as above. What could I be doing wrong?[/quote] We would need to see your debug log of J2Store import to say what has gone wrong with your import. Also post a copy of your import template, To get a copy of your template XML file, in CSVI maintenance menu select CSVI Pro on first option, backup templates on second option, select your template and download the XML file. Post the XML file here.

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Hello Elisabeth, You are not seeing the values of id, title and category in F2C article export because we have no support for Joomla fields yet in Form2Content export. If it is to import the Content type fields as Joomla custom fields then you can do the following. 1. [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]Load the attached patch file[/url]. 2. In your Form2Content Article export add fields website, email and reference_id (This is id of Joomla content linked to Form2Content article) and do the export. 3. Create Joomla content import template. 4. In the Joomla content import template link reference_id field to id field, website and email to your Joomla custom fields. 5. Run the import with the exported file. Since we are running the import with the id, the content type fields values which has to be Joomla custom fields values will get updated to article with corresponding id. Let me know if this helps.

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Hello Jens, [quote]I start the import from a cron job an from the backend. If i start the cron from the browser -> error 500. [/quote] What do you mean by starting cron from browser? Can you tell us how you did that? [quote]If i start the import from the backend, comes after 30 seconds: "The last server response...". [/quote] Please take a look at [url=https://rolandd.com/documentation/ro-csvi/manage-timeouts]Manage timeout[/url] document to see how to fix the timeout error. What you can do is, in your import template on Limit tab, set Number of lines to import to 100 or 50 and then run the import. This setting will run 100 or 50 lines from your import file in one batch instead of 1000 lines which is the default value. Click on Advanced button on top corner to see the Limit tab if you don't see it. Check if import finishes after that.

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Hello, [quote]I made the update to 7.14.0 version and started the import process again.[/quote] Yes, the "Warning strstr(): Empty needle in...." error is gone with the update. [quote]An error has occured during the import. Below the information received from the server. Duplicate entry '0' for key 'PRIMARY'[/quote] This error could be because of your previous broken import. Debug log has only 20 entries by default so i am not able to find on which record your import is breaking. The error says there is an entry in database table with 0 for primary key. We need to find that entry and delete it. There are quite a lot of VirtueMart tables which are used in VirtueMart Product import. So to find which of your VirtueMart tables has this 0 as entry in it, Go to RO CSVI Dashboard page, click Options button, on Site tab increase Number of lines in log file and run the import. Send the latest import debug log.

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Hello Rachel, The reason you could not see the RO Payments category is because there were 3 accounts in your name and 2 had the same emailaddress. I have now cleaned this up and there is only this account left. So I had a look at automatic payment, where do you see that it would be triggered the next day? I did a recurring payment and had the result as attached. The next payment should be deducted 1 month after creating the payment, in this case December 4th. Let me know and we can take a look.

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Hello RO Support When exporting af file I get this error: 0 Incorrect Failure Unknown column 'attribute_id' in 'field list' I updated all fields and deleted all logs. I ggogled and checked this forum but I haven't been able to figure out what the issue might be. Also: When I remove the fields "attribute_id" I just get another error with a new column etc. etc. I have attached the SQL file, log file and the exportet file. i hope you can help me spot the error? Thank you so much in advance :)

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RolandIk heb een 'ro-payment-installation’ aangeschaft / zie bijlageHet gaat dus om 2 sites waar je al toegang toe hebt.Hierbij ook de ftp-gegevens:[email]mlmftp18@middellaanmode.nl[/email]WW: PMbzvbK6I2[email]mlmftp18@middellaanmode.nl[/email]WW: c4iKLc1GIk ben ook even weg van 13.15 / 14.15 uurVoor eventuele vragen kun je contact opnemen met de eigenaar (Gerda Struis) van Middellaanmode 06 - 29 29 23 46Ik hoop dat het nu gaat lukken,GroetFredOp 19 aug. 2019, om 12:02 heeft RolandD Cyber Produksi het volgende geschreven:

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Hello Nico, Thank you for your message. Your account has been unblocked now, not sure why it showed up as blocked. [quote]suggest that every payment made in a 'mollie' profile has the same recurrence and the same period.[/quote]Correct. You can see in your Mollie profile if you set Recurring to Yes, the options appear. Here the duration of the subscription and how often it should be collected. So these are set, only the price is not fixed. [quote]Is it possible to use the recurrence options of Joom Donation with RO Payments?[/quote]No, currently, it is only implemented for RSForms! Pro and it is a simple implementation. There is no workflow for when payments are collected. The idea is to extend the implementation further in the future. As for making it work with Joom Donation, I need to investigate what is needed. Recurring payments are not as easy to implement as it sounds. In an ideal situation, after the recurring has been setup, you would need to create updates in the extension where the recurring originated, so users can see the current status. Most extensions do not support any such thing. Cancellation of recurring payments should be available to end users as well. I will have a look at how easy/difficult it is to connect RO Payments and Joom Donation on the recurrence level and let you know.

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Hello Edwin, Ok, this is not an RO Payments issue as I suspected earlier but rather with the Payment Package settings. The problem is with your payment options. By default the option to select the first entry is enabled. You have disabled this and so no selection is pre-checked. The payment package requires an option to be selected. So the solution here is to enable the select first entry again in the betaalmethode field. P.s. Yes I am Dutch but other support is not. So when I am not around, others can pick-up and if it is in Dutch, they have no clue where to look :)

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Are you mixing CSVI 6 and CSVI 5 installations? You can delete all tables in your database that start with csvi_ and then uninstall CSVI from Joomla and then install CSVI 5. It would be better to stay with CSVI 6 as that is still being updated and CSVI 5 is not.

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Hello, So i ran import using your template and your file. Media for product are getting inserted the first time along with file_meta and file_description fields. On second import they are getting updated. I am not seeing any issue of images getting removed or any messing up with images. Next I had a look at your debug log to see what has gone wrong with your import. The images are updated as per the query in debug log. Let me explain with one example from your import file and debug log, the row with file_url "images/virtuemart/product/10000B.jpg". RO CSVI first looks for entry in database with file_url as 'images/virtuemart/product/10000B.jpg', if it does not find a row it inserts a new row in #__virtuemart_medias else it will update the existing row in this table. In your case the image is already present in database so RO CSVI has updated the existing row. See the query below [code]UPDATE `dfg2a_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='',`file_description`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_meta`='33mm x 4 1/8\" Black Spike Nut Cover - Thread-On',`file_class`='',`file_mimetype`='',`file_type`='product',`file_url`='images/virtuemart/product/10000B.jpg',`file_url_thumb`='images/virtuemart/product/10000B.jpg',`file_is_product_image`='1',`file_is_downloadable`='',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_on`='0000-00-00 00:00:00',`created_by`='0',`modified_on`='0000-00-00 00:00:00',`modified_by`='0',`locked_on`='0000-00-00 00:00:00',`locked_by`='0' WHERE `virtuemart_media_id` = '37776'[/code] You can see that file_title and file_description are also updated here. There is no entries for removing the image or for messing up the image as per your debug log. The above are my findings from the import i did on my local server and from your debug log. Let us now look into the issue you are having. For the same example, can you tell me what has gone wrong with images on your site? You can also send me your login details so i can see what has changed on your site for that image.

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Hello, [quote]I have an eshop in hika shop with two prices. The one price is the retail price and the secend price is access price for users (it works as wholesale) In cart a user can add only the second price (wholesale) (if you need a screenshot for better explanation please ask for it) So can i export in xml both prices? So to have in xml in one line the retail price and on other line the wholesale price?[/quote] Yes the retail price is stored with product in hikashop_products table and the second price for specific user or access level is stored in hikashop_price table. Both these prices can be exported using [url=https://rolandd.com/documentation/ro-csvi/hikashop/hikashop-product#export]HikaShop Product export[/url] template. [quote]Also in the same xml its very important to have and other characteristics like product code, description etc (no in seperate xml) [/quote] Yes you can export these in same XML file with same HikaShop Product export template.

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Hello, [quote]The structure of the products would be a main one and a variable number of derivatives, really in the BD of Virtuemart would be as many products as children have more the father product but the display would be a single card with the father product and custom fields pointing to size and color (changing photo, price, color and size).[/quote] You can have this setup when parent product has a category and child products follows its parent category. So in your import file have category_path field set only for parent product and leave it blank for child product. [quote]Manually from Virtuemart I have no problem but to create an import template that loads the products and creates as many products as variants has creating a structure of father - son I have not done and that is why I need your help.[/quote] Take a look at [url=https://rolandd.com/documentation/ro-csvi/virtuemart/product-import-with-custom-fields]Product import with custom fields[/url] document to know how to import variants.

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Hello, [quote]Sorry but I do not understand what you do not understand. I will try to answer by adding images but I have nothing more! I have read your documentation several times but I do not think it helps me. I did not understand something?[/quote] Yes, Images helped and now it is very clear. Our documentation did not help because as of now we only support only a few of Joomla core custom fields import with Joomla articles. You are using a third party extension for Joomla custom fields and your import did not work because we do not have the code to support this custom field type. [quote]I want to use a custom field (standard joomla) image https://www.firecoders.com/joomla-extensions/econa instead of native joomla image fields. I can send the econa plugin if it can help you![/quote] You can send us the plugin. We can check and tell you if it is possible to use RO CSVI to import this custom field.

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Hallo Dennis, De betaalmethode wordt verkeerd geïnstalleerd, die dient geïnstalleerd te worden via de Joomla installer omdat het meer is dan alleen een betaalmethode. Je krijgt niet alleen een wit scherm maar ook een foutmelding dat RO Payments een betand mist. Het scherm is wit omdat je de foutrapportage uit hebt staan, prima op een live site om maar op een test site moet je eigenlijk altijd de foutrapportage op Ontwikkeling zetten. Installeer de plugin maar via de Joomla installer, dan zou het goed moeten gaan. Zo niet, dan graag de foutmelding die je ziet.

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Hi Roland! We are working with CSVI 6.4.1 - Virtuemart 3.0.12. joomla 3.4.8 We have a impot template load from server. the automatic CSV file( from stocks program) have extension CSV ( with capital letters) and CSVI anwers back with error because it is case-sensitive. It recognizes csv extension but not CSV extension. How I can solve it? Is It possible solve fom CSVI or I need a solution from server tecnhical support or stocks program support?

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Hello, Please have a look at the [url=https://www.csvimproved.com/support/questions-and-answers/854-500-internal-server-error]500 Internal Server Error[/url] tutorial to get more information on the error. Also, i see that you are using CSVI5 version, it is recommended you update your CSVI to latest 6.5.4 version. There are a lot of new features added in CSVI6 version.

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We have a client who, for various reasons, needs two copies of their website (or more specifically their J2Store): one local version which runs on a computer in their physical store, and one live version which can be accessed over the internet. New products will only be added to the local version, but both versions should be able to independently process sales. The synchronization should happen automatically. I think the synchronization problem splits into two subproblems: 1) Transfer new products: how do we transfer the new products from the local site to the live site, preferably without altering the state of any other product? 2) Synchronizing sales and inventory: how can we make sure that both websites have accurate records of sale and consistent inventories? I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click). Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?

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Hello, [quote]I think I have an idea of how to do #1. On the local site I want to export only those parts which have been created since the last New Parts Transfer. Then I want to look in the export file for all of the images' file paths, and for each path I copy the file located there to the live server via FTP, and then have the live server import the new parts. Can you tell me if RO CSVI is capable of only exporting/importing select files like that? Assuming this is possible, I think I mostly know how to automate each of these steps with scripts and cron jobs (or maybe even a button click).[/quote] You can set the Export file of your local site to be saved on FTP of live server and import the file on live server from the placed location. That is fine but i am wondering how to differentiate the new products in local site so the export file has been created based on that. We do not have any such option to export products since last transfer. [quote]Problem #2 seems much more complicated though, since if both sites change independently it's not clear to me how to amalgamate their states, and I don't want to accidentally lose track of sales or inventory. One possibility is to have the live site export its state whenever it changes and have the local site constantly watch the live site to see if it has a new export file, and if it does then download and import; conversely, whenever the local site's state changes it should upload its state to the live site and call an import command. This still doesn't seem satisfactory since a transaction on the local site and one on the live site could randomly happen within a minute of each other. Can you suggest a potential solution to this using RO CSVI?[/quote] With J2Store Order export there is an option of exporting orders from Last run. You can find this option in your export template under Options tab and under Date range field. This option will export orders which have not been included in your last export and are new. You can use this state in both of your sites and export files and import them. Let me know if this solutions helps.

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Hello Jimmy, You seem to have come from an older CSVI version like CSVI 5 and not followed the [url=https://www.csvimproved.com/support/questions-and-answers/1076-installation-or-updating-of-csvi-6]Installation or updating of CSVI 6[/url] document. See if you can uninstall CSVI and then install it. If this fails, you will either need to remove all the tables in your database that start with csvi_ manually and then do a clean install. Or if you wish to keep your templates, remove the tables from the database that start with csvi_ and restore the tables from a backup and add them to your database and then install the new CSVI version.

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J 3.5.1 SCVI 6.5.6 sh404SEF 4.7.3.3292. I have same "com-csvi-about" in Virtuemart urls. http://itryazan.ru/ort/com-csvi-about/catalog Even I fully disable CSVI. When I try to deinstall CSVI tables from maintance and also CSVI files from "Extensions - Manage" it`s delete all menu items and sh404 component. But after that "com-csvi-about" is gone.

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Hello, You have an older CSVI version installed it seems, please uninstall any CSVI version you have and after that remove all the tables from the database that start with csvi_. After that you can install CSVI 6 as a clean installation.

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Hello, Since you are on Joomla 3 with VirtueMart 3, you really should be using CSVI 6. The support for CSVI 5 has ended and there won't be any more development done on CSVI 5. The file you posted, FORTE.csv, is strange, I can't open it as a normal CSV file. The first 2 lines are OK but after that everything seems broken. The file as it is now can't be read by CSV due to the line breaks and not using any text enclosure. So, my suggestion would be to fix the CSV file first, install CSVI 6 as well. Once that is done, let's see what is going wrong where. You can check the CSV file in CSVI by going to Maintenance -> Analyzer. Load the CSV file and check if it looks OK. After I added the text enclosure " to the first record, it looked OK.

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CSVI is already installed in the other site but it seems with incorrect data. The installation process is trying to do an update. It would be best to completely remove all tables that start with csvi_ and then uninstall CSVI from the website. After that install CSVI and the add-on again.

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Hello Andy, You must not only uninstall CSVI 5 but also remove the database tables that start with csvi_. After you have done that and all is clean, you can install CSVI 6 beta.

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Hello, I just purchased your component and I can't make anything work at first. I'm getting a stream of content from a provider. The stream can be XML or CSV. I have a sample CSV file (attached). I'm testing with a limited number of fields and I limited the export to 10 lines to test. I have issues both with import and export logs of what I did is attached (see csv3.png) I ran the field update process (see csv4.png). It seems to work but the list of available fields remains empty after update. My configuration : Joomla 3.3.6, K2 3.0 (Beta), CSVI 5.19 [b]Pb with import[/b] I created a K2, import template and selected the fields I want to get from the CSV. All attempts to import return no record. I assume the mapping is not correct but I don't understand how to map my CSV columns to K2 item The analysis of the CSV displays correct columns (see csv2.png) If I look at the [b]PB with export:[/b] When I try to export I see an error message at the end of the long setting screen. I assume there should be tabs on this screen but they do not appear. Instead all the content is displayed on a single page and it ends with and Error message : Unknown column 'c.parent' in 'field list' SQL=SELECT c.parent AS parent_id, c.id, c.name AS catname FROM c43f9_k2_categories c LEFT JOIN c43f9_k2_categories x ON x.parent = c.id WHERE c.language = '*'

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Hello, As per CSVI this field is exported in number format and with two decimals so you see it as 15.00. CSVI supports exports file in three formats CSV, HTML and XML. May be this has something to do when you try to open the exported CSV file in Excel.

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Hello, You seem to have a conflict in the database. I recommend you uninstall CSVI from Joomla and remove all database tables starting with csvi_. After that install CSVI 6, so you should have a clean installation.

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Thanks For your support i have installaed all plugin, now i can see the component, but CVI notify " CSVI Pro - VirtueMart Sito Plugin 7.1.0" is outdated i have all other plugin CVI 7.2.3 whre coud i find the CSVI Pro - VirtueMart 7.2.3? thanks in advance Regards

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Hello, The problem is CSVI 5 and CSVI 6 versions have a lot of difference in them in terms of files and database structure. So for [url=https://www.csvimproved.com/index.php?option=com_content&view=article&id=1076&catid=22&Itemid=252]updating from CSVI 5 to CSVI 6[/url] version there is a procedure to be followed which is mentioned in the extension downloads section on CSVI main site. It is now recommended to completely remove all tables that start with csvi_ and then uninstall CSVI. After that do a fresh install of CSVI 6.5.2 and the Virtuemart add-on.

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Hi, What Encoding is used by CSVI Pro for an export CSV file ? Thanks

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Hi Import manufacturers doesn't success in import file CSV. Could you check my file : EXPORT by CSVI 5.21 (J2.5/VM2.6) --> IMPORT to CSVI 5.21 (J3.4 / VM3.0.6) Separator in joined file = [# "] Regards

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Hello, Looking through the history here some things need some clearing up. First off, your original CSV file, as posted in the first post, is OK. Your Title 1 is what should be in the CSV file, Title 2 in your screenshot is not used by CSVI. Second, this is probably the core issue, it looks to me you have not installed the CSVI plugin for Multiple Custom Field extension. It can be found in [url=https://www.csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-6-4-3]the extensions download[/url] under the title [b]Product Filter custom field[/b]. Since 6.4.1 has been superseded by 6.4.3, you may want to update CSVI as well. Once you have the plugin installed, run the import with your original CSV file and let me know how it goes.

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Hello, Is it possible to define the import fields in the CSV file (first line) and have CSVi auto-detect from there? I would like to avoid the step of defining them in the Template as well. The field names are in the first line of the CSV file, and they correspond exactly to the field names in CSVi specifically about VM import, first line in CSV would be like: product_sku,product_price,product_name

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Hello, Sounds like you had some old tables left in your installation. In your database, remove all tables that start with csvi_ and/or csvivirtuemart_. After that uninstall CSVI from Joomla if it is there. After that you can install CSVI 6 again.

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Hello, This error usually shows up when some old CSVI tables were present during installation. The easiest would be to do a clean installation by going to the maintenance section in CSVI and select to delete the CSVI tables. After that uninstall CSVI so that all is gone. After that do an install of CSVI and you should be OK. If the error still shows up you will have to check your database and manually remove the tables that start with csvi_ and uninstall CSVI. After that doing an install you should have a clean installation.

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Hello, To answer your questions: [list=1] [*]Language strings are located in the language files. This is located in [b]source/administrator/components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the back-end and [b]components/com_jdidealgateway/language/en-GB/en-GB.com_jdidealgateway.ini[/b] for the front-end. [*]I do not understand the second question. The payment options will be shown when you edit a profile. Do note, you also need a [b]paymesrv.xml[/b] file. You can see the other like ems.xml in the same folder as the profile.xml. You can copy one and adjust it to your needs. [*]The only way I can see this happen is if you updated RO Payments, that will override that file. While you are in development, it is best not to update the extension. [/list]

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Hi, Use Excel 2010 to create csv files! Thanks [attachment]Prova-csvi-A-Stato.csv[/attachment]

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Hello, CSVI has option to export only as CSV, HTML and XML. If you are going to use CSVI to import articles to your new site, you can use the exported file to import to new site.

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Hello, You cannot export Excel file in CSVI but you can change the .csv extension to .xls of your exported CSV file and Excel will be able to open it.

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Hello, You misspelled [b]csvi[/b] as you wrote [b]scvi[/b]. Can you fix the search string and check again?

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Hello, I am working with csvi pro component and i want export virtue-mart products, i have successfully export virtue-mart products using csvi pro component. I have problem with csv separates, isd there any setting or way to exported product csv separate by tab. I attached exported csv screen-shot. we want csv should be separate by tab. not separate by any delimiter. only separate by tab please give me solution for this Please give me reply. Thanks

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CSVI Pro 6.5.3 Joomla 3.4.8 VM 3.0.13 Hello I try to map some fields from an existing csv to the csvi fields. I have imported the csv to the fieldmapper and all field of the csv are shown in the overview. Saved the map and assigned two fields... to product_sku and products_in_stock. The first field (product_sku) saved as it should be, the second resets himself after saving... see images. What did i do wrong?

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I just ran it again like this 1 - import that csv 2 - csvi > maintennce > available fields 3 - import the CSV again As per screenshots, products are added , but the link between the multivariants is not there using Vm3.0.8 Joomla 3.4.3 CSVi 6.0.rc1 Didn't know there was a VM 3.0.9, so I'll go and seek it out and try again :S

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Hello, You should be able to filter the logs on [b]Skipped[/b], so you can see which rows were skipped. That should give you an indication of which exact products were skipped. [quote]and also some of the failure messages I'm getting. The failure messages about image paths seem to be because the file path has a "...//..." in it, and I'm not sure where to fix that. [/quote]Actually the double / is not a problem, this is still treated as on. The main question is, does the image exist in the location shown in the log? When I look at an earlier debug log you posted, images are found and processed. [quote]The SKU of the product I'm trying to transfer is 134513 (on these two sites we have a language override so instead of "SKU" it reads "VW#", I'm not sure if that effects the CSVI component). [/quote]In your template it is set to use the [b]sku[/b] field as unique identifier. If RO CSVI should use the [b]VW#[/b] field, then that should be changed unless you have mapped the VW# field to the SKU field. [quote]It exists on the site I'm exporting from, but I can't get my other site to import it, not even with the Example Content Export/Import.[/quote]If things don't work we really need the actual debug log of the import and the file or sample of the file imported. To make it real easy, you could just do that one product and we can see where things need to be fine-tuned.

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Hello, You have two options to solve this issue. First option is 1. Update CSVI5 to CSVI 6, on maintainence tab, backup templates so you have them in CSVI6 format 2. Uninstall CSVI completely, do a fresh install of CSVI 6 3. On maintenance tab run the restore template using the file you backed up. Another option is that you can delete the table csvi_availablefields table completely from phpmyadmin and run the below query so a new table is created and run the update available fields and that would solve the problem. CREATE TABLE IF NOT EXISTS `#__csvi_availablefields` ( `csvi_availablefield_id` INT(11) NOT NULL AUTO_INCREMENT, `csvi_name` VARCHAR(255) NOT NULL, `component_name` VARCHAR(55) NOT NULL, `component_table` VARCHAR(55) NOT NULL, `component` VARCHAR(55) NOT NULL, `action` VARCHAR(6) NOT NULL, `isprimary` TINYINT(1) NOT NULL DEFAULT '0', PRIMARY KEY (`csvi_availablefield_id`), UNIQUE INDEX `component_name_table` (`component_name`, `component_table`, `component`, `action`) ) CHARSET=utf8 COMMENT='Available fields for CSVI'";

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Hi, I'm new with virtuemart and csvi. Never used it before. It seems that it is required to add new products to virtemart only with different csvi-templates, is this correct? I know this from other systems with only ONE csv-file upload (for example ebay) - is this not possible with csvi? Is it really needed to upload one csv-file with 2 or 3 csvi-templates to add a new product with title, price and stock? Thanks, Andreas just saw in the docu (http://www.csvimproved.com/de/support/questions-and-answers/915-csvi-field-mapper), that you have there another values in the selection virtumart "product" then i have?? All these fields like "products_price" are missing in my "Product", i have only "product_gtin", "product_in_stock" ... - whats wrong?

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Hi, I'm in the process of migrating product from a Joomla 2.5.28/VirtueMart 2.0.26d site and importing into a Joomla 3.7.2/VirtueMart 3.2.2 site. On the Joomla 2.5 site I've installed CSVI 5.11. Everything exports OK except the product_s_desc doesn't include the line breaks which on the site is used. When I open the exported CSV file in OpenOffice for Mac the description just shows with white spaces where a line break should be. An example CSV is attached. In the CSVI export configuration I have: Export Type - CSV Field Delimiter - , Text Enclosure - " Include column headers - Yes Excel CSV - No Not surprisingly importing this CSV into Joomla 3/CSVI Pro 7.1.0 doesn't show line breaks either. I'm sure there's something I'm doing wrong but can't find anything that would resolve it. Regards, Julian.

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is correct. And the rule works CSVI MultiReplace works fine with this setting. The file is also a csv file.

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Hello John, Have you set Use file for extension to be CSV On file tab in your import template settings? This setting is to tell CSVI that your file extension is CSV.

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Hello, [quote]With "Template settings are different after import" I mean, i have first saved the Templates with CSVi before i have deinstalled it, and then make a new install of CSVi and import the templates again on the SAME site.[/quote]What is the difference then? I need you to explain me what is different, not just tell me "It's different". It has to be CSVI6 to CSVI6 because CSVI5 to CSVI6 won't work. [quote]I must do a first run to import all parent products and then again for the child products[/quote]There is no need to do that, you can put all the parent and child products in one file. As long as you make sure the parents come before the children. It's biology ;) [quote]but i notice no difference with the setting yes or no[/quote]If you mean the Force stockable parent update, this is no longer used because VirtueMart removed the stockable variants option. [quote]but for beginners like me very difficult to use it.[/quote]Whether something is difficult or easy is very subjective of course. I do agree that starting with CSVI and you have no knowledge there is a learning curve. We don't have video tutorials but we have written tutorials with screenshots. Of course the forum if you have any questions.

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Hi, I tried to import products. In my template the option process images is set to "NO". In my CSV File I've the file_url with the path to my existing files. But on import CSVI is creating for all files new images with the default path. CSVI PRO 6.5.3 Regards, Maik Edit: Add Attachements seems not working, I've added log and csv, but it is not visible

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I only want to import file_description and file_meta, but as per Tharuna's recommendation I had to add the file_url and file_title too. I believe I had in my fist file only product_sku, file_description and file_meta, but this did not work. [quote]Hello, You are missing [b]file_url[/b] field in your import. Without the file_url field RO CSVI will not know for which image Displayed image subtitle and Image Alt-Text should be updated. Please add this field to your import and try again.[/quote] Again, I want to import/updated file_description and file_meta only. I am not sure if I understand your question [code type="markup"] Is it your intention to use the same description and meta value for all images? [/code] but each image (file_title) has the same file name as the product_sku. So, every file_title should have the same file_description and file_meta. Example: From the Test3 file product_sku 801 has three images which include the product_sku: 801_1.jpg|801_2.jpg|801_3.jpg Now, all of these 801 images should have the same file_description and file_meta which is "Freightliner Pre-1976 and Kenworth Pre-1971 Hub Kit". I would add all of these manually, but 12000+ products is even for me too much.

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Hello Rolandd . Thanks for the answer and solution. I loaded CSV file joomla 6.5.5 to 3.5. Joomla informs me : Plugin activated. But in backend in CSVI component , the version that appears again and again it is 6.5.4 . I reinstalled CSVI 6.5.5 , but still appears CSVI 6.5.4 . How can I solve that? Thank you very much , Rolandd !

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Thank you for all your help. I've done what you suggested, however I am encountering errors. Attached log and two single product csv's as I want to import one product correctly first before doing all the others. I've tried importing the product csv first then prices csv as you suggested. Problem 1 - Virtuemart image is not showing. Reading your forums I see that allow image to be saved on server must be checked, which it is for the template. The image file exists under the file location. Typing in URL shows this. CSVI Product Sample file csv com_csvi.log.21 Problem 2 - Error message: These fields have been found but are not supported by CSVI: price_quantity_start, price_quantity_end. I have run update fields several times as suggested in the log. CSVI Prices Sample file csv com_csvi.log.25 Don't know what else to do, I've tried over and over again to fix these issues. Joomla 3.6.2, CSVI Improved 6.6.4. Thank you for any help provided.

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* VirtueMart version 3.0 * CSVI version 5.20 I am trying to import the prices and products from a csv file into Virtuemart usinc CSVI. I have used the sample product import template provided. I have linked the template field names to the ".csv" file field names The website is in Italian. What I am doing wrong? What step am I missing? Thanks Fabio Gerussi

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I'm struggling to import & overwrite prices in a J2Store. Products have 1 main price & 4 prices set to different user groups. We initially set these up using CSVI, but cant get a simple CSVi template to overwrite prices to work. Using CSVi > J2store > Price sku,regular_price,price, cusomer_group_name I have set; "Overwrite existing data": YES "Skip New Items":NO When I run this on a small test CSV, for 2 products I know exist, each have 4 prices set for different usergroups, I see the CSVi success screen showing that 8 products have had "Product price updated", but upon checking the products back end, nothing is updated? Screenshots, sample CSV & log file attached Joomla 3.9.3 PHP 7.2.15 J2 Store 3.3.6 Pro CSVi 7.11.0

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Hello Steve, The update is available and ready to download. For CSV Improved it is not required to uninstall and remove all. You can uninstall CSVI using the [url=https://csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] article if you really want to do so. We do not do site maintenance, that is not part of the regular support.

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Hello, I had a look at the URL again and since the URL is able to download the CSV file, CSVI should be able to process this file. If you are not on CSVI 7.4.1 version, try the following steps in your import. 1. The first issue with the URL is HTML characters, keeping '&' in the URL says the URL has been permanently moved and so CSVI is not able to read the URL correct. You need to change & to html entity in your URL and save it in Load from URL field. So your URL now be [code type="markup"]https://docs.google.com/spreadsheets/d/e/2PACX-1vQDPwGkysPHQeRXIQ3pqrOhDd7e4XgtGAedeNOnndu52S0-ojA4r9LYKqlAnTyjHJ4G7e6O2ZwJbb7f/pub?gid=0&single=true&output=csv[/code] 2. On file tab, set Use file for extension to be CSV so you are forcing the extension to be CSV. 3. On the same file tab set Use file for configuration to No. This way you are telling CSVI to read template fields as CSVI cannot recognise the field names in your file. 4. Add template fields to your template and run the import. Let me know if it works.

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Hi Tharuna, I was able to export shipping prices. Thanks. Now I am trying to import shipping prices. I created Template fro importing shipping prices. Added field per this documentation - https://csvimproved.com/support/203-import/virtuemart/840-import-virtuemart-2-shipping-rates But when I try to import them I am getting this error: See attachment: import-shipping-pricesfolch33.png And when I am Analyzing my csv file I am getting this error: "BOM (Byte Order Mark) found" (CSVI-analyzer-shipping-prices.PNG) . But I do not have "Wierd" sympols in csv file. My csv file -> shipping_rates_folch33.csv Can you tell what i do wrong? Thanks, Sandra [attachment]CSVI-analyzer-shipping-prices.PNG[/attachment] [attachment]CSVI-analyzer-shipping-prices.PNG[/attachment] [attachment]import-shipping-pricesfolch33.png[/attachment] [attachment]shipping_rates_folch33.csv[/attachment]

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Hello, [quote]I hope my templates are saved somewhere :)[/quote]You have backups right ;) Templates are still there, just the database structure is incomplete. [quote]When I try to upgrade it won't upgrade but it asks me to use the direct download link.[/quote]That will happen if you haven't entered your download ID into CSVI. Looks like you didn't follow the CSVI 5 to CSVI 6 upgrade path as outlined in the [url=https://www.csvimproved.com/support/questions-and-answers/1076-installation-or-updating-of-csvi-6]Installation or updating of CSVI 6[/url] document. You are now stuck between a half update and Joomla having amnesia. If you have a backup of your database, that would be the easiest. In that case you can remove all the tables that start with csvi_ in your site and replace them with the tables that start with csvi_ from your backup. [b]DO NOT REMOVE[/b] the tables if you don't have a backup. Once that is done, check if you can uninstall CSVI from Joomla (to clear Joomla's mind). After that install CSVI 6. You should be good to go after that.

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Hi, I've created an Virtuemart Product Import template. Every night a CSV is being imported with a cron job, using this template. On the 'Options' tab I've set 'Unpublish before import' to 'Yes'. How I expected this to work is: - first unpublish ALL products, whether they are in the CSV or not - import or update the products from the CSV - set product => 'pulbished' = 1 where column 'published' from CSV is set to 1 This is how it worked for me on an other site so far, using CSVI Pro 5.13. The behaviour of CSVI Pro 6 (currently using 6.4.1) seems to be different, or is not working at all: The import doesn't seem to touch products that are not mentioned in the CSV. Can you please let me know what I should do to get things working as expected (meaning: unpublish ALL products before import, incl. those not mentioned in CSV) Thank you, Kind regards, Ralph Joomla: 3.4.5 VM: 3.0.12 CSVI: 6.4.1 PHP: 5.4.43

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Hello, [quote]Here is the debug in 1 of the examples I'm testing. categorie_path I put ressources/sites-web in "default value"[/quote] Thank you for posting the debug log. I guess you have set the category_path in your template fields. Since you have set Use file for configuration as Yes in your import template on File tab, the headers from your import file are used and not from your template fields. So category_path value has not been imported. Set Use file for Configuration to No if you want to use your template fields as headers. But i notice an issue with your import, title or alias and catid or category_path are required fields for Joomla content import. CSVI should have thrown message "Missing required fields id or alias or title,catid or category_path" because your import file does not have category_path. That did not happen in your case and testing in local site i was able to reproduce the issue. Please [url=https://rolandd.com/documentation/ro-csvi/how-to-load-a-patch-file]load the attached patch file[/url] and test the import again. [quote]- category display?[/quote] Since the needed fields check is broken, you import ran and so categories are empty. [quote]- taking into account the language used?[/quote] By default language is set to all. You need to specify language using [b]language[/b] field in your import. [quote]the name of the terms rather than their value (example: man rather than "H";)[/quote] Can you give an example on this issue? I am not able to follow what the actual issue is.

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Hello, [quote] Not csvi 5 pro and not csvi 6.[/quote]Are you running Joomla 3.4.1? That is required for CSVI 6. If you have 3.4.1, what error do you get on installation? Make sure you install the component before the addon. For all products I see this: [quote]Child product and empty price, not adding so it will take the price of the parent product[/quote] That means your column configuration is incorrect (assuming this since there is no CSV file). Make sure the columns in your template match the columns in your CSV file.

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[b]@lazy[/b], How did you get on with this. I am interested in using multi variants too & if I can make it easier with CSVi, then great. Currently I imported all my product/children in a separate CSV file & now need to link them with multi variants. [b]@Rolandd[/b] Is it easier to have multiple imports as we used to do in VM2 when using the stockable variant plugin? I used to import parent/child file first, then a custom field, set up import and last another CSVi import to link them all together. With VM3 & CSVi6, can all this be done with one template, as @Lazy has set up already earlier in this thread?

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Hello, From what i see from your site, images have not been cleaned. Please follow the procedure below and let me know how the import goes. 1. We need to clean the current images assigned for a product. To remove images for a product, go to RO CSVI Maintenance page, select VirtueMart in first dropdown and in second dropdown select Remove product media link and click Continue. This will remove images linked for all products. 2. If you have multiple images for a product you need to separate them using | in file_url field. For example file_url field will be image1.jpg|image2.jpg|image3.jpg for import of 3 images. 3. Run the import and check if all three images have been imported. Now for your questions. [quote]Does this mean I have to import all the images again? Then I would have all the images twice.[/quote] Yes, you would need to import images again. You will not have images twice as the existing images for a product will be cleaned. [quote]There are sometimes up to 10 images per product and 9 of them did not get updated/imported.[/quote] The test file you sent us Test.xls has only one image and i am seeing that file has been used for import on your site. Did you do any modification for file_url field?

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Hello Carl, Here is my explanation about heading. I have used only one menu item from your file(file attached) where the low level menu items are of type heading and the last level is of type component. [attachment]Screenshot 2019-12-11 at 9.55.20 AM.png[/attachment] RO CSVI uses needed field on import to check if the menu item already exists or not. The needed fields are type, menutype and path. It runs a query to get the menu item id like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'heading'[/code] Now when it runs the last level menu item, the type is set to component so the query runs like [code]SELECT id FROM `blpk7_menu` WHERE `path` = 'constituencies/england' AND `type` = 'component'[/code] Which also means that menu item does not exists in database. This creates a new entry in the database with type as component. And since there is already a menu item with this alias you see error "Another menu with the same parent menu has the same alias" [attachment]Screenshot 2019-12-11 at 9.56.18 AM.png[/attachment] This also creates duplicate in the menu item. [attachment]Screenshot 2019-12-11 at 9.55.46 AM.png[/attachment] Since there is no individual title for last menu item, alias is used as title. Hope my explanation is clear with this issue.

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When I open CSVI Pro, the following message apears: Fout De CSVI Addons die zijn geïnstalleerd zijn veropen. De addons moeten bijgewerkt worden zodat ze dezelfde versie zijn als CSV Improved. In Extensie beheerkan je de huidige lijst van addons en het versienummer zien. De addons kunnen bijgewerkt worden op de Update pagina van Extensie Beheer. I installed: - CSVI Pro - pkg_csvi_7.4.1_pro.zip - CSVI Prp - plg_csviaddon_virtuemart_csvi_7.4.1.zip Version numbers are the same...

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Hello, I understand but it seems to me that libreoffice works normally but that CSVI does not recognize well! I have just done new tests I am on ubuntu 18.04 with libreoffice (by default, no special configuration) Here is my method * I leave an export of an article with CSVI * I made the modifications of the template by leaving delimit by default (cf image). Imports: * I modify CSVI_test-import-site2.csv by putting "" as a delimiter everywhere. I do the preview with CSVI everything is good. * I modify the contents of the file CSVI_test-import-site2.csv with free office then I save it under CSVI_test-import-site3.csv. While previewing CSVI_test-import-site3.csv, I see an offset (cf image). I'm looking with publisher. the fields are well saved by adding "" only on the fields where necessary. Regards

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Hello Roland, I'm having the same problem while trying to export my orders in hikashop with csvi. I need order-modified and order-created. The csv will be imported in excel and I need a proper data format. I'm using hikashop 2.6.0 and CSVI Pro 6.3.0

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Hi, I'm using CSVi 5.18. I have issued a template to import users. The CSV file contains usernames that begins with "zero" (example 0208836). How to force the import as text ? because CSVi imports the usernames as numbers deleting the initial "0"... Thanks in advance. Regards. Andrea

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Hey, we used CSVI Import for a few times, it works well. But now we have a Problem by importing an CSV File for Virtuemart Product. We only use this one CSV File and the last times it always works well, so i think it's not a Problem of the CSV File. We load the CSV File an get the preview, everythink is ok. We start de Import an get an errormassage. Joomla 3.8.3 CSVI 7.4.1 PHP 5.6.33 Thanks for quick help [attachment]Preview.jpg[/attachment] [attachment]Error after start.JPG[/attachment] [attachment]com_csvi.log.94.zip[/attachment] [attachment]csvi_templates_www.cheemasystem.de_20180124.xml[/attachment] [attachment]Import Virtuemart.csv[/attachment]

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Hi i am trying to import images from a url, when i import a small csv some of the image imports are working, when using a lager csv none are being imported. VirtueMart 3.0.6 csvi vers 5_21.1

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Hello, [quote] I can't find the component or extension beta6[/quote][url=http://www.csvimproved.com/en/downloads/csvi-pro/csvi-pro-6-0-beta-6]click extension[/url] [url=http://www.csvimproved.com/en/downloads/csvi-pro-extensions/csvi-pro-extensions-6-0-beta-6]click VirtueMart addon[/url] [quote]Now I have'nt any CSVI extension because after try to isntall 6beta4 the CSVI 5 Pro desapears in my Joomla[/quote]You can't install CSVI 6 on top of CSVI 5. Most likely you have a broken installation now. You can check the [url=http://www.csvimproved.com/en/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] page. To clean things up. The debug log only shows me the message it can't find the product SKU, without the CSV file I find it hard to understand what is going on.

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Hello, So we checked a little bit further and one thing that stands out is that in the list of notices there is this line [quote]/home/ekkinox/www/cms/administrator/components/com_csvivirtuemart/csvivirtuemart.php on line 47[/quote] The [b]com_csvivirtuemart[/b] is the name of CSVI version up to 3.x. You stated that you are using CSVI 5.21.2 so the name should be com_csvi instead. All this means is that there seems to be a mix of old and new CSVI versions on your site. Are you sure you have chosen the correct CSVI instance? If you only have one CSVI version installed, then it may be a bit of a mess. In that case it is best to remove CSVI completely and remove any tables from your database that start with csvi_ or csvivirtuemart and after that do a clean installation of CSVI 5.21.2.

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Hello Drees, Yes that is the same setting i was talking about. You are forcing CSVI to use .csv file as extension for your import file.

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Hello, [quote]1/I have therefore removed the fields that the beginner does not need to know (category, alias, state ...) to have the least fields to fill. How to do in this case?[/quote] The needed fields in Joomla content import are title or alias, catid or category_path. You need to have any one of these or fields in your file. That is the least fields to fill. [quote]2 / for the moment, there is only one language, but the site will be multilingual later. How to insert the language value automatically without also asking the beginner ?[/quote] Language value can be inserted using [b]language[/b] field in your import file. For having french language you can use value fr-FR for this field. It cannot be automatic as RO CSVI does not know which value user wants to insert. Only thing which is automatic is that if there is no language set, default of all is inserted. [quote]3 / field values ​​check box (or multiple select) You're right, it's in other tests. Similar example, by doing an export to see what you generated, I saw in the export file the values ​​(eg "S | B";) and not the terms "small", "large" I would like that by typing "big" in the table, the entry in the database is "B".[/quote] Do you want to export "big" in your export file instead of B which is the value in database?

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Hello Tim, You can use this document reference for CSVI6 though the screenshot and version number is of CSVI 5. Google export is still the same and you can follow the instructions in there.

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Hello, That is the old table of 5.20 and not the new one. It seems that not all csvi_ tables were removed before. What you can do is, remove all the tables that start with xxx_csvi_, where xxx is your table prefix. Uninstall CSVI 6 from the site and after that install CSVI 6 again. You should have the correct tables now.

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Hello, Do you mean for the attached image you are getting the error COM_CSVI DEBUG_FILE_IS_NOT_IMAGE? The attached image seems to be a valid one. Can you post your debug log to check? [quote]SCVI is a super program.[/quote] I guess it should be CSVI :lol: . It would be great if you can post a review for CSVI on Joomla extension directory.

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Hello, The reason you can't import the templates from the CSVI 5 system is because they are in a different format. In CSVI 5, all templates were managed in the CSV format, whereas they are managed in XML as of CSVI 6. My suggestion would be as follows:[ol][li]Create a test website of your old 2.5 site with CSVI installed[/li][li]Update Joomla to Joomla 3.4.5[/li][li]Update CSVI 5 to CSVI 6[/li][li]Run the backup templates option in CSVI 6 on the test site[/li][li]You should get an XML now of your templates[/li][li]Import the templates into your new site[/li][/ol] No need to worry about incompatibilities as all that is needed on this test site is to keep CSVI working to export the templates in XML format.

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In your CSV file you have named the field cap-boy, see column G (multi_variant_fields). That is why it shows up as cap-boy in CSVI.

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Hello Edward, Why are you using CSVI 5.20? The current release is 6.3.0 for Joomla 3. If you want to keep using CSVI 5, you may want to use CSVI 5.21.2. The error you get can happen if Joomla can't unpack the installation package. You can try to use one of the alternative installation methods Joomla offers, like the install from folder or the discover method. By the way, if you decide to use CSVI 6, make sure you don't have any conflicts with the broken installation routine by removing all the tables in your database that start with csvi_.

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* VirtueMart version 3.0 * CSVI version 5.20 I am developing a dropshipping website and I would like to use CSVI to import data automatically. I have the username and password of the folder where the company providing the products saves 4 times a day csv files with all the products in them.. One of these CSV files has the data I need. I would like to get the following done by CSVI - automatically 1- Accessing the remote FTP folder 2- Importing the new products, changed prices, number of items in stock, new images, etc. 3- Updating the Virtumart tables. Is there a way to do this? Thanks for the help.

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Hello, I have moved your topic since you are not using Joomla 2.5. As for the error, it seems you have tried to install CSVI 6 more than one where the first time the installation failed and left the database inconsistent. Joomla is trying to run the update file while it has already ran. What to do next is: [ol][li]Uninstall CSVI[/li][li]Delete all database tables that start with csvi_[/li][li]Update to Joomla 3.4.3 (minimum required version is 3.4.1 for CSVI 6 RC 1 Pro)[/li][li]Install CSVI 6[/li][li]Install the addon of your choice.[/li][/ol] Now you will have CSVI 6 installed.

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Hallo Dorine, Als ik kijk naar de twee websites die je hebt aangehaald dan worden de betaalopties getoond op basis van lokatie. Als ik dit doe met de standaard VirtueMart checkout pagina, dan gaat het prima. De betaalmethodes worden getoond zoals verwacht. Je gebruikt een One Page Checkout (OPC) plugin, het ziet er naar uit dat die niet goed de gegevens ophaalt. Je kan eens zien of je wel alle verwachte betaalmethodes ziet zonder de OPC, zo ja, dan weet je bijna zeker dat het in die OPC plugin zit. RO Payments doet zelf verder niets met het wel of niet tonen van zichzelf. VirtueMart regelt dat allemaal. Hoe dat werkt in een OPC, daar heb ik geen idee van, omdat het niet iets is wat ik ontwikkel verder.

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Results for product_export(1).csv Run time 0.13 minutes (8 seconds) Language tables for the language do not exist. Check your database for inconsistencies. Did you configure Virtue Mart correctly? Please check my screenshot.. How to Import product in CSVI Pro 5.21.2? Joomla 3.0.4 Virtuemart 3.0.6.2 CSVI Pro 5.21.2

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The problem was that the CSVI plugin for customfieldsforall was disabled and I used the color label instead of the hex number in my csv. Now it's working fine! Thanks

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Hello, Your import file is a BOM file and so it did not work. You can check your file using [url=https://csvimproved.com/news/851-csvi-analyzer]CSVI Analyser[/url]. We often recommend our users to use OpenOffice to avoid such encoding issues. To know on how to change your file check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url].

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Hello, I use CSVi to import many thousands of products to Virtuemart, through CSV files. It's usually a long process and takes a long time. So far, we do it in two steps: 1) Upload CSV files to check the products, without uploading the images to the server (even though the image filenames are defined in the CSV) 2) When we check products are imported ok, we upload the images to the server, and re-import the CSV files in order to process the images + thumbnails for the products. I wonder if it's possible to do step (2) without re-importing the whole CSV file. i.e. is there a way to tell CSVi to not re-import the products, but rather just check for the images and generate the thumbnails? Thanks

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Hello, [quote]1. Is the access level on the menu item used for cron set to Public?[/quote] Yes the access is set to public [quote]2. In RO CSVI Logs page, what is the details you see for this cron import? Can you post a screenshot on that? [/quote] In attachments. The lines with start and end time are manualy trigered frontend link, with correct import. The lines without end time are the wget trigered frontend links. ... [quote]The problem I think is that CSVI uses Javascript to run an import to circumvent any timeouts. This means it loads the page and then starts the import by means of Javascript calls. The Javascript doesn't get executed because of wget.[/quote]Yes it seems so. The email output has also this message in the component section ... [code type="markup"]The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.[/code] [quote]When you say, it doesn't work you need to explain in more detail what doesn't work because now it is just too little info. I looked at your changes in the file, they look OK to me.[/quote]I try to run the changed cron file as a php 7.2 script. I addet the path to the changed file, with hardcodet template_id, secret and key. After the cron is trigered, there are any new logs. The email uotput send only this ... [code type="markup"]Error: Failed to start application: Failed to start the sessionJob 'PHP_INI_SCAN_DIR=/usr/php72/lib/phpini-cli.d /usr/sbin/webcron /usr/php72/bin/php '/server/path/administrator/components/com_csvi/helper/cron2.php'' terminated (exit status: 1) (mailing output)[/code]

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Hello Joris, [quote]Can i create the different payment from mollie per item in eventbooking so i can add a percentage for paying with paypal?[/quote]Eventbooking does not have the option to add a payment option for every payment method. This would require a different plugin for every payment option, that is simply not feasible. RO Payments also does not have the option to add an extra fee for payment options. Event Booking has it's own PayPal plugin so the only solution would be to have PayPal and Mollie (or whatever name you give the payment option). Only thing in this case is that PayPal will be processed directly and not go through Mollie. Although in my experience, the PayPal integration in Mollie is subpar because the payouts don't happen via Mollie anyway nor if you export the MT940 files, the PayPal transactions are not there either. Let me know if you have any further questions.

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Hi All, I have : Joomla! 3.4.8 VirtueMart 3.0.12 CSVI Pro 6.5.1 I have a csv file for a old version of Vm with tables: product_sku product_name category_path product_s_desc product_desc product_price product_full_image product_thumb_image product_currency I can't find the product_name field in the template fields of CSVI. How can I import it?? thanks in advance

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Hello, [quote]is going to be any problem of compatibility with CSVI6 pro???[/quote] I dont think this will be a problem. CSVI do not depend on virtuemart, its a standalone extension. Please go ahead with the update.

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A problem is decided, a client sent a price with doublets. Thank you for support, and question : Is there such function at csvi to walk around doublets in a csv file at an import?

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Hi. 1-I have created a template on CSVI , to export order of hikashop on csv file, after the order is created. 2-I have created a Mass action on hikashop (created on order, trigger: after an order is created) 3-I have activated Hikashop csvi export plugin, with the same secret key as the template. I have followed exactly the steps from the tutorial: https://csvimproved.com/support/export/233-hikashop/1116-export-order-after-an-order-is-created Actually the csv is generated and sent by email to me. But the problem is that the csv file, contains only the first product of the order, not the other products of the order. Attached the csv and the order from my backend.

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Hello, I dont see any error with the CSV file you have posted, I can import it without a problem here. Can you follow these steps again? Go to CSVI Pro -> Maintenance -> Tasks and click Reset and confirm. After that go to CSVI Pro -> Maintenance -> Available Fields and click Update. See if this solves your issue.

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ok it's being a while since i have used csvi and maybe i'm confused. So, I have created in virtuemart the custom field named "Size" and the custom field type I chose to be mutli variant. Now I go on csvi i updated fields and i want to add to the csv the Size field but I can't

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Joomla 3.4.8 Virtuemart 3.0.14 CSVI 6.5.4 A supplier has changed all their SKU numbers. Is there a method to update SKUs from the old number to the new number with CSV?

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Hello, To import Custom fields for all for products you should be having CSVI Custom Fields For All custom field extension installed along with CSVI Pro extension. [quote]The CSV Improved Addon for extension Custom Filters has not been installed. You can download the addon from the CSV Improved Downloads page. I am using Break Design Custom Fields For All, and want to import products with Custom fields. What else I need to install, what i am doing wrong ?[/quote] You don't have to install any other CSVI addon if you don't use them. The message for Custom filters is a user friendly one to just make user aware that specific addon is not installed. You can turn off this message by going to CSVI Dashboard page >> Options and on Site tab set Check addon install to No. This will hide the message.

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Hello Drees, CSVI does not support XLSX files. You need to save the file as an XLS file or a CSV file. Be aware that XLS files require a lot of memory.

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Dear CSV Imp! I use the csvi 6 pro. I would like to upload the csvi_temlates_6.1.2. but I choose maintence, maintence, and csvi pro, after i get this message SyntaxError: Unexpected token Fatal error: Call to undefined method CsviControllerMaintenance::hasRedirect() in /home/firstboy/balintjoe-com/kepten3/libraries/fof/dispatcher/dispatcher.php on line 342 Thank you!

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Hello, [quote]I notice that if I add a special character "(", "" "... behind the first term, this is a problem for CSVI[/quote] That is not a problem with CSVI, it is the CSV format which needs to have such special characters enclosed with double quotes ". You can know about valid CSV formats from [url=https://en.wikipedia.org/wiki/Comma-separated_values]here[/url]. [quote]site , => nok[/quote] Should be enclosed in double quotes like "site ", [quote]site(, => nok[/quote] Same here. Should be enclosed in double quotes like "site(",

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CSV export with ";" delimiter is not working properly We are exporting VM Products, and have set the CSV delimiter to ";". The product descriptions have HTML code like this: [code type="markup"] [/code] The above is copied from the output CSV file. Notice the [b];[/b] is not escaped in the inline CSS, hence acting as a field delimiter. Latest CSVi v7.14

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Hello I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result. So I thought I could build the product I want and get the csv via an export. 1. I build CF4ALLParent (which represent "type of material") according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). 2. I build CF4ALL (which represent "material") according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image) 3. In a new product I added three CF4ALL custom fields, the ones I mention above, with respective prices 1, 2 and 3 (see ProductCustomFields image). Now the user has a master-detail list selection (ProductBuy image) 4. I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template. 5. When I run the export I get the dcf4all.csv which is missing things, like the field values. My question is how to fix the cf4all.csv file in order to get the product .[attachment]C4ALLParent.png[/attachment][attachment]CF4ALL.png[/attachment][attachment]ProductBuy.png[/attachment][attachment]ProductCustomFields.png[/attachment][attachment]ProductBuy.jpg[/attachment]

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Hello, [quote]Is there such function at csvi to walk around doublets in a csv file at an import?[/quote]What are doublets? Can you explain or post a screenshot of what a doublet is?

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Config Joomla 3.4.4, Virtuemart 3.0.8, CSVI 6.1.2 When trying a product import from a csv file, I got the following error message. [b]"An error has occured during the import. Below the information received from the server. Table a4etplus_virtuemart_products_ has not been found. Check your database to see if the table exists"[/b] Looking in joomla database through phpmyadmin, table a4etplus_virtuemart_products_ doen't exits; I see 2 tables concerning products: [b]a4etplus_virtuemart_products[/b] and [b]a4etplus_virtuemart_products_fr_fr[/b]. That's true for categories, manufacturers... It seems there is something wrong between my virtuemart database and CSVI available tables as CSVI available fields table. Any idea to solve the problem? Have a look on sql virtuemart structure file attached and csv file

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Goedemorgen Mirek, Het lek is boven :o Het zat op een plek waar ik het niet verwacht had. In de table #__update_sites is een kolom die heet [b]extra_query[/b] hier stond nog een het oude download ID in. Daardoor bleef die terug komen. Door dat veld leeg te maken liep alles ineens door. Ik denk dat je bij andere sites waar je dit probleem hebt dan dit ook even zou moeten doen. Daarna zou alles door moeten lopen. Ik heb nu alleen RO Payments geupdate op de test site, je kan zelf de HikaShop doen om te zien dat het werkt. Ik ga in de volgende versie opnemen dat dit veld leeg gemaakt wordt, deze versie zal dan nog wel met de hand moeten worden geïnstalleerd. Het alternatief is natuurlijk om zelf het veld leeg te maken.

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Hello, I am exporting VM products into CSV, for later processing with custom PHP code interpreter. Unfortunately, when including product short (or regular) descriptions, the line-breaks are included in the CSV file. A CSV row is broken into multiple lines, hence confusing the PHP interpreter. What is the recommended way to deal with this situation? Thank you [Latest CSVi 7.14]

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Hello Jef, [quote]But after the update I have a message The CSV Improved Addon for extension AWO Coupon has not been installed. You can download the addon from the CSV Improved Downloads page. I install AWO Coupon Addon[/quote] You don't have to install the CSVI addon for AWO Coupon if you don't use it. To turn off the addon not installed message go to CSVI Dashboard page >> Options and on Site tab set [b]Check addon instal[/b]l to No. You wont see the message after that.

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[quote]We have used enclosure character ". But still problem is there.[/quote]Where is the file? Using the " as enclosure character is no problem even if it is in your text because CSVI will handle that by creating the correct CSV file according to the CSV standard where " are duplicated if it is in the text.

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Hello, [quote]Is it possible to define the import fields in the CSV file (first line) and have CSVi auto-detect from there? [/quote] Yes, you can have import fields defined in your file. Just make sure that in your import template on File tab, Use file for configuration is set to Yes. CSVI will then read the fields automatically from the file.

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Hello Roland, the files are still exists in the media table. What I want is, that CSVI add the medias to the product ... in fact update the table virtuemart_product_medias with the correct existing media ID's. The file_url in my csv file is the complete url. So the path must be empty in my template settings, but in this case CSVI used the default path. Best Regards, Maik

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I receive this error when testing a connection to a CSV file. There is a post with a similar issue on this forum but it did not solve my problem (my version of CSVI is up to date and I don't have any ampersands in the URL I am trying to access). This is the URL: https://api.trade.gov/consolidated_screening_list/search.csv?api_key=OHZYuksFHSFao8jDXTkfiypO Entering the URL in my browser results in the CSV file being downloaded as expected. Using the same URL in CSVI results in an error. Thank you for any help you can provide. John

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Hello, That are a lot of questions in a row :) Let me go through them one by one. [quote]If the value of column c are = to x then replace with y. It would be a conditional replacement.[/quote]You can use the multi-replace for this. You set up the rule with the [b]Find and Replace[/b], there you can set it should look for value x and if it matches replace the value x with your set value. Once the rule is saved, you can assign it to the field you want this to be processed on. [quote]Also is it possible to export the data to a custom table in the database if a certain criteria is met?[/quote]This is not possible, all data is exported into the selected destination(s) in the template. [quote]And is it possible to check the hikashop database for a key column, i.e. the product code, and if it finds the product code to skip import of that row?[/quote]You can set in your template the option [b]Overwrite existing data[/b] to No. This will skip any existing products. The comparison is done based on the product_code, as this is the unique identifier for a product. [quote]Can a rule be written based on the values of a column?[/quote]What is the rule supposed to do? All rules are applied to a column and work based on that. [quote]can a field be imported to more then on field in hikashop?[/quote]Yes, have a look at the [url=https://rolandd.com/documentation/ro-csvi/field-copy-plugin]Field Copy Plugin[/url]. This plugin is exactly for that purpose.

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Please can you help me? I´m using Joomla 3.4.8 VirtueMart 3.0.12 CSVI Pro 6.5.2 Stockable Custom Fields plugin by Break Design I have a csv importar-1.csv I can import at one time. Or should do it in stages ?. First products and then Stockable Custom Fields

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Hi Roland, I just upgraded to CSVI 6.1.0 + VM plugins. I noticed that on Tab delimited CSV export, the CSV file suddenly has a starting tab. This means that my column headers and fields are out of sync. See the attached images for clarification. Can you provide a fix for this? Thanks!

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Hi there Joomla! 3.9.1 CSVI Pro 7.10.0 VirtueMart 3.4.2 PHP 7.3 How can i make a Csv file to related products in Wm that delete all the old one's ? Best Regards Per

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Is it posible that my manufacture give me a Product Feed with a xml ore csv document, that i can import by CSVI pro 6,5,2? If not, do you now how i can import a Product Feed with a xml ore csv document? I hope that somebody can help me! Thanks a lot!

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Hello Tharuna, Thanks, Yes, I am using latest version CSVI 7.6.2 version, and I checked that ''Enable logging'' is set to Yes. Now I limited the import file (import-1.csv) to few lines, to be smaller Please find the attachment the import file big (import.csv) and smaller (import-1.csv) Kind regards, Sam [attachment]import-1.csv[/attachment] [attachment]import.csv[/attachment]

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Hello, The CSV file is in the wrong direction. Your data is horizontal whereas a regular CSV file has it's data vertical. The field names should all be on the first row and the data on row 2 and down. That is why CSVI can't read your file. Well it can but it is not the result you want.

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Hello i cannot see my product and no débug file is genrated when i try to upload my CSV file can i get you access to my back office to let you configure my CSV improved... Thanks!!! [attachment]fichier Produit_bebeTest.csv[/attachment] CSVI Pro 6.5.2 Joomla! 3.6.2 VirtueMart 3.0.18

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I used CSVI to export 2 products. I edited the csv file to add 3 more test products and bring the total to 5 products, then I imported it back into VirtueMart. The log says 5 products were imported; however, all I see in the store is the original 2 products I created manually. Here's the file I imported and the log reflecting that it appears to have been imported properly. Can you explain why this happened so I can learn to do this right? I use CVSI Pro 7.3.0 with VirtueMart 3.2.6 and Joomla! 3.8.2 Thanks.

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So If i update CSVI Pro with latest version then it will work for me ? i am working with 6.5.7 csvi pro version. please let me know if it work with latest version then i will update. after update with latest version what we have to do ? I want tab separator csv and it is also working but for image can you please make tab separator. thansk

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There are some problems with reading your CSV file, look at this: [quote]WHERE `product_sku` = 'GC0001,\"Alvikorr Alapozó és zománc egyben 0,25 liter\",Rö[/quote] CSVI doesn't recognize the SKU and reads the complete line. Your CSV file looks all good to me and I can import it without a problem here. There is one unsupported field but not relevant to the issue here. What do you see on the About page? Are all folders writable? Instead of uploading the file, if you put the file on the server and let CSVI read it from the folder, does it work OK then?

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Hello Sam, [quote]Please, where can I check if the file UTF-8 encoded?[/quote] Please check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 encoded[/url] document. You can then use [url=https://csvimproved.com/support/questions-and-answers/2957-csvi-analyser]CSVI Analyser[/url] to check your file. Analyser will show you invalid characters if your file is still not UTF-8 encoded. [quote]And where can I change the image location in the import file? You mean CSVI file from the old site?[/quote] Yes the file from your old site which you are using for import. You need to change image location for file_url and file_url_thumb fields in that file before running the import.

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Hello Dave, [quote]Firstly, I wish you had a pre-sales section on your forum that potential customers could question the import / export possibilities prior to purchase as I could not find a defined answer in your documentation. Anyway, paid for a subscription now based on my observations on what this can do.[/quote] Any pre sale queries can be posted on [url=https://csvimproved.com/contact]CSVI contact form[/url] page or can be sent as an email to contact@csvimproved.com. [quote]I can see that com_content and K2 components are supported and I can see that in the previous version change log you state that Styleware Map is also supported although not on your official list on your site.[/quote] Yes, CSVI supports com_content, K2 and also Form2Content. We also support Styleware may for K2 which you can download from [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-4-0]CSVI downloads[/url] page. [quote]1 - Export the Header and Pitch fields from Styleware Map into K2 two new K2 extra fields.[/quote] You can do that by exporting Styleware map fields from K2 item export operation and import it back as extra fields. [quote]2 - Once this is done export the K2 items and extra fields (including the above) into a CSV.[/quote] You can use [url=https://csvimproved.com/support/export/210-k2/1100-export-k2-items]K2 item export[/url] operation so to get the k2 items into a CSV file. [quote]3 - Import the exported K2 CSV data into Form2content to copy the extra fields to F2C fields and the K2 items to F2C articles?[/quote] CSVI supports both [url=https://csvimproved.com/search?q=k2]K2 [/url]and [url=https://csvimproved.com/search?q=form2content]Form2Content[/url] import and export operations. Make sure that you have CSVI K2 addon extension and CSVI Form2Content addon installed along with CSVI main package on your site. You can find these extensions on CSVI Pro Extensions section in [url=https://csvimproved.com/downloads/csvi-pro-extensions]Downloads[/url] page. You can then export the needed details from K2 and import the file in to Form2Content. Let us know if you need any more details.

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I installed and enabled CSVI Pro Extension and CSV Improved Tools, but still got this message: The CSV Improved Addon for extension Custom Filters has not been installed. You can download the addon from the CSV Improved Downloads page. I am using Break Design Custom Fields For All, and want to import products with Custom fields. What else I need to install, what i am doing wrong ?

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Hello Julius, [quote]Is there a way to rename the SKU with CSV[/quote]Easiest would be to create an import and export template of the type CSVI PRO / Custom table and select the virtuemart_product table as table to export and import from. Only export the fields virtuemart_product_id and product_sku. Change the SKUs as needed and import this CSV file.

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Hello Peter / Ingemar, The first thing I notice about your file is that it does not have an extension, this way CSVI has no idea of what kind of file you are importing. Either change the filename from K2_cat_2 to K2_cat_2.csv or in your template set the Use file extension to CSV. Let me know how that goes.

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Hallo Roland, Zoals ik al schreef verschijnen de betaalmethoden niet op de website. Dat wil zeggen op natuurlicht.nl verschijnen ze allemaal behalve iDEAL en op truelightdaglichtlampen.nl verschijnen ze helemaal niet. Volgens Neostrada hebben ze op de server niks veranderd wat hierop van invloed zou kunnen zijn en ik ben ben gister en vanochtend helemaal niet bezig geweest op die websites dus ik heb geen idee waar ik het zoeken moet. Ik heb virtuemart opnieuw geïnstalleerd en Ro Payments en plugin opnieuw geïnstalleerd. Ik heb alle betaalmethoden in Virtuemart geopend en opgeslagen, zonder succes. Ik heb geprobeerd om een nieuwe betaling aan te maken maar dat werkte ook niet. Er is geen enkele foutmelding. niet in de admin en niet in de winkelmand. Dit probleem lijkt me niet te maken te hebben met de betaalprovider maar dat is de Rabobank. Met vriendelijke groet, Dorine Post

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Hello everyone. I recently installed CSVI and I'm trying to wrap my head around how it works. I managed to export a csv file with Virtuemart Export Product. When I edit that csv file and try to Import it back I get an the error message shown in the picture. I also attached the log file and the csv I'm trying to import. I don't know what could be the problem.

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You can't embed images into an export file with CSVI as a CSV file is plain text. You would have to manually insert the images into the pricelist. The only other way I can think of is to export an HTML file and create an HTML output instead of a CSV output, in that case you would use the picture_url_thumb.

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Is there a versión for CSV for joomla 1.5 and virtuemart 1.1.6 that i can download to import products, categories and then using the new version of csvi pro to export it to a joomla 3 and virtuemart 3.2.4 thanks in advance

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Hi, I need solution about import multiple VM custom fields like following. Right now CSVI Pro 7.2.3 only import fist unique custom field but I need to import all custom fields like below. Please find attached csv file for more details. manual~manual~manual~catalog~firmware~firmware~firmware~firmware~firmware~leaflet~leaflet~Icon Image Issue we face now: At the time of CSV import: CSVI Pro 7.2.3 provide facility to import only unique custom filed at a time one. So if in import CSV there are following custom fields titles same as other fields like attached csv file. manual~manual~manual~catalog~firmware~firmware~firmware~firmware~firmware~leaflet~leaflet~Icon Image Total 12 custom fields Currently CSVI Pro 7.2.3 import only one manual, one catalog, one firmware, once leaflet and one Icon So instead of 12 custom fields this extension import only 5 custom fields which are unique. And I need solution for import all my VM 12 custom fields as I have given example. Looking forward to get solution asap. Thank You.

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Hi im trying to import csv file in to CSVI 5.18 pro, joomla 3.3.1 VM 2.9.8. I got: [i] Fatal error: Declaration of TableCategories_lang::store() must be compatible with JTableInterface::store($updateNulls = false) in D:\xampp\htdocs\3\administrator\components\com_csvi\tables\com_virtuemart\categories_lang.php on line 155[/i] I can sucesifuly import same file in to CSVI 5.18 pro. joomla 2.5.22 and VM 2.6.6 file attached.

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For some weird reason, I need to insert CR/LF into one of the import fields. I know that generally in CSV it's possible, and Excel will generate the CSV with the double quotes, but what if I have a custom delimiter, it should work without the double quotes then? Is it possible to process a multi-line field (article content) with CSVI?

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Hello, You don't have to think about that, CSVI knows which fields are where. All you need to do is make sure the list of available fields are up-to-date. You can do this by going to Maintenance -> Available Fields -> Update. If you still don't see them, you may need to reset the tasks first by going to Maintenance -> Tasks -> Reset and confirm. If you don't see them now, you may have a corrupted database index. In that case, uninstall the VirtueMart addon, uninstall CSVI, remove all tables from your database that start with csvi_, install CSVI, install the VirtueMart addon and you should be fine.

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Hi, I am using Stockable Custom fields, Is this supported by CSVI? I am trying to do an import with no success on Custom Fields, If it is supported can I get the format for the CSV file. Thank you!

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I have made a look at this tutorial – before and now. I have created a csv with the column names "category_path" and "published". In the import moment only "published" will be recognized. I can’t find a field "category_path" in CSVI.

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Hello Alex, [quote]So I was wondering if I can break up my CSV file and run multiple imports from different computers or on the same one at the same time?[/quote]Yes that is possible as long as you keep child products in mind if you use them. There is no problem for CSVI, you just need to keep in mind how much the server can handle. If your concern is the speed, you could also make 2 imports where you have 1 where you import all product info [b]without[/b] the images and a separate one with the images. This way the main product info goes in quite a lot faster. You should keep an eye out for CSVI 6, this is quite a lot faster than CSVI 5. This has been tested against a 1 million record CSV file.

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Hello, [quote]Its all very well the documentation saying …[/quote]Check the [url=http://www.csvimproved.com/en/support/getting-started]Getting started page[/url], this has the links to the CSVI 6 information. This also has a link on how to create a template in CSVI 6. [quote]Where is the documentation for CSV Improved 3?[/quote]Changing all the documentation is a lot of work and is in progress. Just keep an eye on the Getting started page I linked earlier, this has the links to the CSVI 6 documentation. Let me know if you have any further questions.

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'evening all, CSVI: 5.18 Virtuemart: 2.9.8.a Joomla: 3.3.3 PHP: 5.3.28 I've searched, prodded, poked, reset, reinstalled - and read - but please if I've missed a link somewhere please let me know. Two different bits: Importing categories.(book9.csv) I've read bits and pieces (including the category tut) to no avail - trying to see what I'm messing up. When I import the attached file without the category column - the products import fine. When I add the category_path or category_name the import fails with an error 1 Failure with the category Unsupported. CSV Export - product_export(3).csv The csv file attached is the result of exporting the default "Example Virtuemart Product Export" with export type set to CSV I was hoping to get the product list exported to see if helped answering my other issue. Quite simply CSVI remains a staple as far as any installs I do - keep up the great work! Thank you in advance

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Hello, With your template and CSV file, import goes good when tested on my local site and with latest CSVI version. There should be something wrong with your latest update. Is this the only import you are having this issue?

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I updated csvi to 6.5.3 Now I am having problems with import prices: Sometimes is added and sometimes is updated I've lost a day with this problem So I've attached 2 debug file: 1 when price is added and one when price is updated. The csv is the same and all products tested exists. When price is added I used this csv template: ^product_sku^~^product_price^~^product_currency^~^shopper_group_name^~^price_quantity_start^~^price_quantity_end^~^product_price_new^ ^8166810375355^~^5^~^EUR^~^COM_VIRTUEMART_SHOPPERGROUP_DEFAULT^~^0^~^0^~^5^ When price is updated this: ^product_sku^~^product_price^~^product_currency^~^shopper_group_name^~^price_quantity_start^~^price_quantity_end^~^product_price_new^ ^8010510398636^~^12^~^EUR^~^COM_VIRTUEMART_SHOPPERGROUP_DEFAULT^~^0^~^0^~^12^ Something changed after csvi update. I recreated avaible fields after csvi update, then I started testing I cannot understand why sometimes is added and sometimes is updated. Template is AGGIORNA PREZZI. Thanks

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Hello! This is VirtueMart 3.0.16 on Joomla 3.5.1 and CSVI 5.21.2. I have a scheduled daily import of products, and I have been made a specific request: after product import, all empty categories should be unpublished. The only way I can think of is to do a "Category Import" with the "published" field set to 0, but that requires a bit of work (export all existing categories, compare with current product list, generate a new csv file for categories, import that csv). Before I spend time on it, I'd like to know if there is a better / quicker way do to it in CSVI Thank you and have a nice day!

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Soo my problem is in my .csv i have category table and everthing like a pic but after I uploda it fo my virtualmart these are just gone like a pic. csvi 6.6.4 VM 3.x jommla 3.6.2

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Hello, You can import both XML and CSV file using CSVI 6.5.2. Have a look at [url=https://www.csvimproved.com/support/import/203-virtuemart/804-import-virtuemart-products] importing products in Virtuemart using CSV file[/url] and [url=https://www.csvimproved.com/support/questions-and-answers/865-import-xml] Importing products in Virtuemart using XML file.[/url]

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Hello, Taking a closer look at your file, the content do not seem to be valid CSV data. Text delimiter as per your file is comma(,) and i see that the content has a lot of delimiters with out text enclosures. This is the reason your file is not read properly. You can check your file using [url=https://csvimproved.com/support/questions-and-answers/2957-csvi-analyser]CSVI Analyser[/url] to see the formatting issues.

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we downloaded the newest version yesterday there is no functions for virtuemart please refer to the screenshots we saw the post about the plug-in download and that page on your site shows a 404 error ( You need to download and install the VirtueMart addon from the extension downloads . After that VirtueMart will show up as well.) https://www.csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-6-5-7 how do we get the plug-in or the version with virtuemart. in the past virtuemart was included on the full version. [attachment]csvi-pro-1.png[/attachment] [attachment]csv-pro-2.png[/attachment]

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Hello, What kind of file did you upload? CSVI doesn't hanlde XLSX files, you need to save the file as either CSV or XLS. Large XLS files can cause memory issues, just so you are aware of that.

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Hello Lane, [quote]It's a bit frustrating having paid for a component that I can't get loaded.[/quote]I understand it is an unfortunate turn of circumstances. When you installed version 6.4.2. there were still old CSVI tables in your database and the installer had an issue updating them. This has been fixed in 6.4.3. You downloaded 6.4.2 a few weeks ago and in the meantime we released the fix. I guess you didn't get round to installing CSVI earlier, so if you would have downloaded CSVI just before installing, there wouldn't have been a problem. The best way forward now is to remove all the tables in your database that start with csvi_ and uninstall anything that is left from CSVI in Joomla (if there is any). After that you can install 6.4.2 or 6.4.3 as you please. Do not forget you also need to install the add-on for the extension you will use CSVI with. Let me know how it goes.

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Joomla 3.8.1 VM 3.2.2 CSVI 7.3.0 & Virtuemart plugin 7.3.1 Hi, I'm exporting a csv to the tmp/export folder which has been working when importing to turn stock off. Since upgrading CSVI I've had to setup a rule 'Removing line breaks' following the instructions. But it won't remove the line breaks causing the import not to work Cheers Jamie [attachment]com_csvi.log.EXPORT.zip[/attachment] [attachment]com_csvi.log.EXPORT.zip[/attachment] [attachment]csvi_templates_20171110.xml[/attachment]

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Thanks, ill check the settings. Is it possible to add a new shopper group for all products with different prices using csvi? My guess: Export products shoppergroup x Change shoppergroup name and prices in excel Upload csv Thanks, Pas

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Hi Am trying to export my shoppers details from Virtuemart eg name, address, etc . Have not been succesful Have attached log and resulting CSV Please can you assist? Thanks Tony Using Joomla! 3.8.11 CSVI Pro 7.6.2

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[attachment]csvi_templates_www.fenixxcell.com.gridhosted.co.uk_20170707 (1).xml[/attachment]Hello, Hope someone can help me as I have been tearing my hair out all morning trying every combination of this I can think of. Attached is a very simple import csv import file, log file, custom fields screenshot and another screenshot of the csvi fields. I am trying to import a few products with 2 multi variants - size and width. The size displays and works fine but the Width dropdown is empty. url of test product: http://www.fenixxcell.com.gridhosted.co.uk/mens-shoes/my-first-parent-product-detail I am using Joomla 3.7.2, Virtuemart 3.2.2 and CSVI Pro 7.2.3 Any help much appreciated. Thanks [attachment]example incomplete for virtumart import-edited-small2.csv[/attachment] [attachment]custom-fields-screenprint-20170707.jpg[/attachment] [attachment]com_csvi.log.96.txt[/attachment] [attachment]csvi-fields-screenshot.jpg[/attachment]

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Hello, [quote]If I upload them to the default location will they be recognised by the location that I have on my csv file (/m/o/sku1.jpg) or will I have to change that?[/quote] If you upload the images to default location then you can just use image name sku1.jpg in file_url field. CSVI will read this image from default location and link them to the product. [quote]I have another question about the CSVI Cutter available for download. Can you please explain how this works? Do I install it to my website? How do I use it?[/quote] You can not install CSVI cutter in your website. You need to download the zip file, put it in a location you need and call the file in the browser. Have a look at [url=https://csvimproved.com/news/527-csvi-cutter]CSVI cutter[/url] documentation for more details.

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Hi, Thanks for your reply. I thought the "ids" somehow had to match because in the csv`s they supply refers to products, categories and manufacturers as "ids". --- What I mean is - is there a way to possibly adapt this to csvi? thanks again

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Hello, I tried to use the stockable variants plugin using the same csv file of that tutorial https://www.csvimproved.com/csvi-documentation/tutorials/833-stockable-variants-import , but instead of showing up the child products on my parent i have only that text above the cart: http://spangraf-cp125.webjoomla.es/tienda/parent-product-detail What could be my problem? *I'm using VirtueMart 3.0.8 and CSVI Pro 6.4.3. I've attached the debug log. Thanks!

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I would like to combine two csv fields which become the titel of an Joomla Article I would like to combine four csv fields which become the intro text of an Joomla Article I've made the rules but I can not assign them to a field. How can I achief above? I'm using Joomla 3.4.1 and CSVi Pro 6.0 beta6

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Hi. I upgraded to Joomla 3.5, CSV 6.5, VirtueMart 3.0.14 . Now allow me to import CSV file no product or price ... Everything works correctly , select template , upload .csv file , preview , import start ... But hangs on Star Import, without anything happening . I've tried several templates and multiple files, but it is no matter and no errors appear . The only inconsistency I see and can be, is that I upgraded to CSV 6.5, but the version " Pro 6.5.4 CSVI | Copyright ( C ) 2006-2016 RolandD Cyber ​​Produksi " appears. Thanks Roland!

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Hello, I can't export my virtuemart order and vm users I have this message in my generated csv : No data has been found for the selections made I use CSVI 7.6.2 and vm 3.2.14 Can you help me? Thanks

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OK I have done this and it appears to be working. I have exported the CSV in Excel, created an import template however when I try to import I get this message: [b]File source is not set for the template. Please edit the template and set the source from Source tab [/b] I have attached the CSV that was created on export from CSVI.

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Hello, I think you are having the same issue as I posted in [url=http://www.csvimproved.com/it/forum?view=topic&catid=44&id=32584&start=6#45515]this thread[/url]. Your database is out of whack because of an older version. Easiest way is to uninstall CSVI, remove all tables from your database that start with csvi_ and then install CSVI again and the VirtueMart addon. That will give you a complete clean installation. The fields should be there for export as well after running the update of the available fields.

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Hello Tharuna, I followed your instructions but i still don't get n export csv. The system tells me: Fout Helaas, er zijn geen velden gevonden voor deze template. Nu weet ik niet wat er geëxporteerd moet worden. Ga naar Template -> Template velden en voeg de velden toe die je wil exporteren. And also the system give me a second notice: Een of meer CSVI Regels plugins zijn niet gepubliceerd. Ga om de plugins te publiceren naar de Plugin Manager en publiceer de Regels plugins. I have uploaded also 3 pictures of the template Kind regards, Marcel [attachment]CSVI Groupfields.JPG[/attachment] [attachment]CSVI Sort fields.JPG[/attachment] [attachment]CSVI Logs 29-5-18.JPG[/attachment]

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Hello Monica, [quote]1) Setting this thing up again I've forgotten how to run a rule that makes all words start with a capital letter. For example, "the brown cow" needs to read "The Brown Cow". I see cap first letter but not this option.[/quote] I have added a new option in Multi replace plugin for changing all words to start with a capital letter. Install the attached plugin file using Joomla Extension manager and in CSVI Rules page, create a new rule for CSVI Multi replace plugin with Operation set to [b]Uppercase words[/b]. Apply the rule on the field you need to change the value and run import/export. [quote]2) I can't recall how to run a comma buster rule that removes strips/every comma. IE, "It's a lovely, stunning, and beautiful day today, isn't it?" to output "It's a lovely stunning and beautiful day today isn't it?"[/quote] Using CSVI Multi replace rule plugin, select Operation as Find and Replace, in Find field set ,(comma) and leave Replace field to be empty. Method should be set to Regular text. Save the rule and apply it on the needed field. [quote]3) Finally, is there a way to make the .csv download a CSV (Comma delimited).csv not a CSV UTF-8 (Comma delimited).csv file? The latter always fowls up the import into our shipping software whereas saving the file first as the former eliminates this.[/quote] By default the file exported is UTF-8 encoded. There is no setting in CSVI to change the encoding. You can use any software program to convert it to non UTF-8 file as needed. [attachment]plg_csvi_multireplace_2018_12_20.zip[/attachment]

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I try to update the vm slugs with csvi 6.3.0 and vm 3.0.10 The values in my csv file are ignored. I've found this old post: http://www.csvimproved.com/en/forum?view=topic&catid=24&id=31343 But this is also not working. I've deleted all existing slugs and tried again the import with csvi, but then the new slugs are only numbers like -1, -2, -3,... How can I update the product slugs? Best Regards, Maik

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I've made some products child products and now I want to delete the categories attached to those products. When I add "category_delete" to my csv file and set it "y", the import log returns: Unsupported Failure These fields have been found but are not supported by CSVI: • category_delete I ran the field update but that didn't fix anything. What am I missing here please? CSVI 7.0.1, VM3.0.18 on Joomla 3.6.5 PHP 5.4.40 Attaching files TIA - Lindee

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Joomla Version: 3.4.5 CSVI Version: CSVI Pro 6.4.2 Virtuemart Version: 3.0.12 Hi There. This website has only just recently been updated from joomla 2.5 to 3.4.5. This old site had a version of CSVI Free and virtuemart which worked perfectly. After updating, I went through and updated everything else (virtuemart, csvi pro) but when I try to import the same csv file we used on the old site, it does not work. I've attached the csv file I'm trying to upload. Just for clarity sake, the csvi virtuemart addon is also installed (version 6.4.2) When I analyzed the file, all columns displayed correctly and it correctly gets the column headers. But when I'm going through the import process and get to the preview, only the columns "Description" and "Retail" are displayed. These are the template fields that I've set up: Product Sku = PartNo Product Name = Description Product Stock = OnHand Product Price = Retail If I continue through the import process and start the import, it seems like its processing the file but then I get this under statistics: Products Skipped 400 And then 400 lines of this under log: 1 Skipped Notice Missing required fields Log file attached. POSSIBLY NOT RELATED: When I try to go to CSVI Pro maintenance page and select VirtueMart, I get an internal server error. I can access every other page fine though... Any help is appreciated thank you!

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Hello, Have a look at the [url=http://www.csvimproved.com/en/support/questions-and-answers/45-csv-improved-gives-me-a-blank-screen]CSVI gives me a blank screen[/url] document. Once you have the error we can take a further look.

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Hello, From what i understand is that the data in product_desc has been skipped because your import file is not UTF-8 encoded. You can run your file in [url=https://csvimproved.com/support/questions-and-answers/2957-csvi-analyser]CSVI Analyzer[/url] and check for unreadable characters. And when you open and save your file with openoffice the file should have been encoded properly and so you don't see any issue in import. Check [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document which explains this. Can you post your import file to check?

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Hello, I need import users from a web with Joomla 2.5.28, VM 2.6.12 and CSVI 4.5.4 to new web with Joomla 3.5.1, VM 3.0.6 and CSVI Pro 6.5.5. When I analize the CSV file to import it is Ok. When I previsualize the CSV file in a import proces I see it ok. But when I try to do the import the result is: Failure. Debug message: COM_CSVI_NO_USERGROUP_FOUND. In a CSV file exist a field with the named: "usergroup_name" but not "usergroup". I try again after renamed "usergroup_name" to "usergroup" in a CSV filed but no runs. I don't know how I can addition this file because the origen is a Virtuemart users and this field not exist in this table. The field usergroup belongs to Joomla user groups. I don't know how combine files from Joomla User Groups and Virtuemart Users in a same template. The structure of CSV flie is that: ^address_1^~^address_type^~^address_type_name^~^city^~^customer_number^~^email^~^first_name^~^last_name^~^middle_name^~^name^~^params^~^password^~^perms^~^phone_1^~^shopper_group_name^~^usergroup_name^~^username^~^zip^ Excuse my English.

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Hello Roland, I just started with CSVI Pro 6.0 beta6 and trying to make an export of orders in Hikashop. I think I have to make a template, but what is the next step? I can not find how to tell CSVI which tables I want to use, can not find a button 'add fields' or something. Is there any video available which shows a 'how to start with exporting something from Joomla to csv?' (for this version of CSVI) Or do I has to start with version 5? best regards, Nico update: I found a way to add database fields. But a video would help and save some time.

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Hello Roland, i still can't manage to get the CSV outcome in a row (colums). I going to look for a other solution. Woud you bee so kind to refund the subscribtion fee. I remove CSVI from the server. Kind regards, Marcel

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Hi RolandD Just FYI, I have just implemented a simple PhpSpreadsheet function into my other project. https://github.com/PHPOffice/PhpSpreadsheet https://phpspreadsheet.readthedocs.io/en/latest/ The code is maintained, works very well. Converting an existing CSV to XLS,XLSX, ODS (even maybe HTML/PDF) is very simple: https://www.codediesel.com/php/convert-csv-to-excel-format-in-php/ I'd love this feature in CSVI :)

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Hi, If I go to CSVI maintenance->maintenance, and there select either CSVI Pro or VirtueMart at first dropdown, all I will get is another dropdown with same selections and another greyed out - dropdown (see the image). Joomla is 3.4.5 CSVI PRo is 6.4.1 PHP version is 5.5 with Zend enabled So how to make it work correctly? I believe this has been answered before here, but after few searches I have not found one. I had there older CSV 5.21.2 but before installing the CSVI Pro 6.4.1 I unsinstalled the older one, also made sure from FTP and phpMyAdmin that all folders and database tables had been deleted. Installation of the new one did not give any errors. Only package installed beside com - package was virtuemart add-on.

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Hello Ralf, For the import you can use the fieldmapper to add all fields and match them to the fields in your import file. You can change the template to the export type and have all the fields there as well. For the export, you need to add them either one by one using the new button or multiple at once with the quick add. The reason I don't want to add an "Add all" button is mainly due to the huge increase in support tickets saying "It doesn't work". Users will add all fields, export the lot and import it back as such. That is simply not how things work. You need to be aware of what you import. You can't close your eyes and press the big red button and hope it all works out. :) If you need multiple templates with many fields, you only need to create one and from the templates list you can duplicate the template. This will also copy all fields linked to the template. An alternative option is to backup a template, this will give you an XML text file. Just copy paste the fields you want in there and then restore the template. There is another option, that is that you create an import of the type RO CSVI -> Custom table and import into the table [b]csvi_templatefields[/b]. This way you can even manage your fields in a spreadsheet for example. The 2 minimal fields you need for this are [b]csvi_template_id[/b] and [b]field_name[/b]. Insert or update is done based on the [b]csvi_templatefield_id[/b] field. So if you are looking to update entries either use that field or use the [b]field_name[/b] and in the template set the [b]Import based on[/b] to field_name.

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Hello Tharuna, the following error comes when installing the pkg_csvi_7.1.0_pro.zip: CSVI cannot be installed because your database setup is corrupt. Something is wrong with your csvi_settings table. I have tried to read the old configuration from this table but both the new as the old database field do not exist. The suggestion is to uninstall CSVI and remove all tables that start with csvi_ from your database. Now that the database has been cleaned, you can do a clean installation. Uninstall before doesn't help too! Kind regards, Teresa

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Halloo... I have CSVI Pro 6.1.1 for joomla 3... I want to move all my products from an old Virtuemart webstore (joomla 2.5.7 with CSVI version 4.4 installed) to a new Joomla (V 3.4.3) webstore with Virtuemart (v 3.0.9) and SCVI (V 6.1.1) installed... When i try to import the products from Excell csv file i am geting this error message in red colored font .... [b]No supported fields have been found in the import file[/b]...... do you have an idea the reason that i geting this error??? To be more specific the fields i am exporting from CSVI 4.4 are the following list (using Quick Add from fields tab): basepricewithtax category_id category_path created_by created_on custom customtitle custom_param custom_price custom_shipping custom_title custom_value discountamount discountedpricewithouttax file_url file_url_thumb hits intnotes layout locked_by locked_on low_stock_notification manufacturer_name max_order_level metaauthor metadesc metakey metarobot min_order_level modified_by modified_on override picture_url pordering pricebeforetax pricewithouttax product_availability product_available_date product_box product_currency product_desc product_height product_in_stock product_length product_lwh_uom product_name product_ordered product_override_price product_packaging product_params product_parent_id product_parent_sku product_price product_sales product_sku product_special product_s_desc product_unit product_url product_weight product_weight_uom product_width published related_products salesprice shopper_group_name slug taxamount virtuemart_product_id virtuemart_vendor_id Thanks very much...

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Hi, I just downloaded the CSVI Pro V5.21.2 and updating the Custom fields worked 1st try! I can't believe I spent all this time trying to make it work when all I needed was an update! :) Anyway, I still have 1 more question. Inside my CSV file i have the Custom-field values placed in the order I want but when I run the CSVI it puts the Custom Fields Values in a mixed order (see attached screenshots)

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Hello, I have to accomplish with CSVI pro tags made with the plugin VM I tried to create a template like this: Action: Import Component: Virtuemart Operation: Custom fields because I checked with Maintenance> Available Fields availability of the fields that I would use for importing csv with this file: product_sku plugin_name custom_element custom_title custom_value field_type Prova-csvi-A Tags Tags parola E How can I import the tags as if I created them manually directly from VM? Thanks

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Hello Manuel, As per the CSV standard you can use the comma as field separator and the double quote as text enclosure. You will get a valid CSV file export in that case. To get rid of the HTML tags, the article you linked is still valid but the steps are a little different. I have updated the document to reflect the CSVI 7 steps. Let me know if that helps.

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Hello, Using CSVI Pro 7.10.0 on Joomla 3.9.1. When importing users I have this error message: An error has occurred during the import. Below the information received from the server. Status error: 0 Status message: error I can't find any lead in the server error log file. I attach CSV and CSVI log. Kindly advise. If you need access, just tell me. Thanks in advance, Chris [attachment]com_csvi.log.22.zip[/attachment] [attachment]mailing Jardinenvie.csv[/attachment]

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Hi, the logic I get it, but I can not achieve it with CSVI! After creating the product Try-A-CSVI successfully I would assign the first group of customers "avalilable for all" to Anonymous. First solution: Assign the first group shopper_group_name, but as you can see from the screenshot, the group has not changed! [attachment]shopper_group.jpg[/attachment] Csv code is as follows: product_sku shopper_group_name product_price product_currency product_tax_id product_discount_id Prova-csvi-A '-anonymous'- 5.5 EUR 4 -1 Second solution: change the assignment of the first group, using shopper_group_name with shopper_group_name_new. For the second value I know what to use, but for the first VM what assigns to "avalilable for all"? Thank you

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it's never download...not even if I try again. Not even if I try in firefox or chrome. my folder are status writable...but in FTP I have nothing in /tmp/com_csvi/export... In CSVI > Maintenance > > Running processes I seel my last export path is /public_html/tmp/com_csvi/1459359251/CSVI_Export_CSVI Category details export_28-03-2016_19.46.csv but in /tmp/com_csvi i dont have /1459359251 and no csv...

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Hello Sandra, CSVI exports data in three formats, CSV, XML and HTML. If you need to use Excel 2013, you may need to do some local settings to see the exported CSV file. I read this somewhere, not sure if it works but worth trying Open Blank Workbook. Go to DATA tab. Click button From Text in the General External Data section. Select your CSV file. Follow the Text Import Wizard. (in step 2, select the delimiter of your text)

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If I remove the primary key from the CSV source file...then I have no key to address the record after it is imported. The Primary key is the member account number, unique to each member. I can't add records without it otherwise its useless. Besides, removing a column from a CSV text file would be impossible...unless we manually download, edit the file, and submit it for importation--which defeats the purpose of automating the import. It appears that CSVI does not do a a typical record import--update existing records based on key match/add new records that don't exist in the destination table with that key. What am I missing here? So the only way to use CSVI for custom tables is to first purge the destination table of all of its records so that all data in the source CSV file are imported (added)

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Thanks tharuna, now the import of a new user in joomla and virtuemart works fine but i've another problem. I'm tryng to update the same user, for example, to change to address. I'm importing the same csv with only different address, it seems works without errors, but it do not update the database of virtuemart. How is the best way to update user fileds for an existing user ? Im running csvi 6.4.3 on joomla 3.4.5 and vm 3.0.12 with csvi pro and virtuemart plugin

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Hello Pas, [quote]This shows the url of the thumbs, but how can I make this visible as the real image.[/quote] That is not possible with CSVI export and with CSV file. CSVI don't support Excel export. [quote]Guess it's more a excel/office issue but maybe you know how to make this work. [/quote] Yes it is Excel thing and needs code to be written using Visual basic for Application(VBA). I don't know how to write codes with Excel to help here.

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Hello Andy, Are you saying that the images are stored in the folder and not saved in database? If that is the case then CSVI cannot export images from folders to a CSV file but can export data from database tables. Let me know if i understood you correct.

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I need to use the csvi but when i install to Joomla 3.4 it won't show on template creation selection component virtuemart and i have to select CSVI component and custom field. I spend a lot time trying to import my csv file trying to use the custom fields but with no luck. I tried to install the previous version 5.21.2 (supported in php 5.3) but it won't install to joomla 3.4. I could really use some help here. Thank you in advance

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GOOD MORNING I TRY TO IMPORT THE FILE LIKE IN ATTACHMENT BUT THE CSVI IMPORT JUST 3 FIELDS AND NOT 16 LIKE THE FILE, CAN U HELP ME PLEASE? I ATTACHEMENT FOR U THE SCREENSHOT AND THE FILE THANKS IN ADVANCE FABRIZIO [attachment]test22222.csv[/attachment]

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well i rename the columns of csvi from order_id to virtuemart_order_id and Tacking to delivery_date (as thr columns on the db table) and it worked.... answer is always in a mysterious path... anyway...i have 15 lines on the csv when i go to vm order i see that it update every order of the csv file... but in the view debug log i see always that it procesed 5 lines.. is this normal?

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Hello, If you are seeing the untranslated string, it can mean two things. Either the installation went wrong or you are using a language which doesn't have it translated. Just to be clear, the installation should be CSVI Pro first and then the HikaShop addon plugin. This should have all the info for you. After that you can follow the steps in the [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Missing fields in CSVI[/url] document to make sure everything is up-to-date. In case that doesn't help either, a full clean install is recommended by removing all tables from the database starting with csvi_ and then uninstall CSVI and any addons. After that install CSVI and the HikaShop addon plugin and run the updates as explained in the missing fields document, just to be sure everything is up-to-date. If you still have issues, check if there are any Javascript issues, perhaps a plugin is interfering with CSVI. Won't be the first time that has happened. The first two results on [url=https://csvimproved.com/search?q=analyze&Search=]this search page[/url] will explain how to use Firebug or Developer tools to get an idea of what may be going on.

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Hello Wolfram, [quote]Thanks, but do i set that in CSV or MAMP?[/quote]That is in CSVI, edit your export template and there will be a tab called File where you can set these values. [quote]I bought the Tool because I thought it would help quicken things up[/quote]It will save time but CSVI can't fix servers ;) Did you ever ask your hoster about why the server kills CSVI? I don't mind taking a look at the backend but I don't see what I can do. The reason I ask for using the limit on the number of exported products, if that works, you could export the products in batches.

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Hello, The error shows that the headers of your csv file dont seem to match with the database fields. To avoid this error, you need to add equivalent template fields to your template and in the same order as column headers in your csv file. You then need to set Use file for configuration to No in your template settings and on File tab. This settings will not use the column headers from your csv file but use template fields and import the data in the same order as in your csv file. If you still have issues, post the sample of your import file, debug log and your template XML. To know how to get the debug log check [b]Where to get the debug information?[/b] section on top of this page. To get template XML file go to CSVI maintenance page, Select CSVI Pro on first option and Backup template on second option. Select your template and click continue. Download the XML file and post it.

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Hello Jan Willem, There is no update in this regard as you have a very specific request. There are no plans either to add this kind of support. You will probably need a script that turns the XML into the needed format for CSV/XML where the data can be read by CSVI.

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Hello, I installed CSVI Pro to export the list of joomla users and all customers of a virtuemart store. However, when I launch the export I only have 3 clients saved in CSV when I have more than 200. How should I do it ? Regards

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I made good progress. Now the fields are displayed. I think that it was a matter of rights on subfolders. I can now see the fields for K2 (items, categories, custom_fields). However, when I import my test file I still have 0 records imported. Here is what I see. apparently the fields mapping is not recognized: Log details Type Item import Filename catalog_export_20141016_102450.csv Records processed: 0 Cancelled No Debug log No debug log found Statistics 1 Notice Information 1 Failure Unsupported Filter: Results 1 - 2 of 2 Line Action Result Message 0 Unsupported Failure These fields have been found but are not supported by CSVI: Nexway Product ID product_name Big image Short description 0 Information Notice There are unsupported fields Here is my mapping settings. I create the import template from the filed_mapper list button. I strictly followed the method described here : http://www.csvimproved.com/frequently-asked-questions/915-csvi-field-mapper [attachment]csvi6.jpg[/attachment]

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Hi! I managed to setup a template and did several successful test imports before running into this problem. I removed a column from the template and the csv (product price) and removed the product from VM list. Product SKU is the same. Suddently when i try an import it says "Success" and "Product updated" but no new product is added to the list in VM product browser. Maybe CSVI updates the trashed product? But how do i find out? Joomla 3.6.2 VM 3.0.18 CSVI Pro 6.6.4 thanks

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I am getting these errors when updating to new version 7.2.0 CSVI cannot be installed because your database setup is corrupt. Something is wrong with your csvi_settings table. I have tried to read the old configuration from this table but both the new as the old database field do not exist. The suggestion is to uninstall CSVI and remove all tables that start with csvi_ from your database. Now that the database has been cleaned, you can do a clean installation. I tried 3 times already. [attachment]csvi_errors.jpg[/attachment] [attachment]csvi_errors.jpg[/attachment] Screen shot attached.

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Hi, I can confirm your patch works with the following and thank goodness as my entire business is based on Google Sheets and importing csv files! Joomla 3.8.3 CSVI Pro 7.4.1 VM 3.2.12 Will the next version work with Google Sheets or will it require a patch? Jamie

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J 3.4.1 VirtueMart 3.0.9 CSVI Pro Is it possible to use the combine fields also for Virtuemart product import, for the related products? I am trying to add some related products to existing ones. So in my csv I have 3 columns - sku, related products, more related products and I try to combine column 2 + 3, but with no success. I followed this tutorial: http://www.csvimproved.com/en/csvi-documentation/tutorials/csvi-5/873-combine-multiple-fields-into-one Maybe it's not possible for related products import? And could you please tell me where to find the combine plugin mentionend on this page: http://www.csvimproved.com/en/support/import/1067-combine-plugin Thanks, Anja

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Using CSVi 6 RC1 I cant delete logs. Have tried deleting a single log & deleting all logs. I get a pop up asking - Am i sure I want to delete logs, then clicking on OK doesn't do anything. I have this same issue on 2 separate sites, currently using/testing CSVi6

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Hi, I didn't find any tutorials about importing/exporting Hikashop items by CSVI Pro, it's not even listed as supported extension, however I can see [url=http://www.csvimproved.com/en/downloads/csvi-pro-extensions/csvi-pro-extensions-6-0-rc-1]here[/url] an addon so I'm posting few questions. First of all - is Hikashop fully supported by CSVI Pro 6? In Hikashop Business edition there's a possibility to create many different product custom fields like checkboxes, multiple select, single select etc. Are all of them supported in CSVI Pro 6? Can you provide some example how to import product with checkbox custom field (for other custom field types too) - how does an inside-cell value delimiter look like? I mean in my csv file: [code type="markup"]some_checkbox_cf;some_multiple_select_cf 1|0;val1|val2|val3[/code] or something similar? Can I update products using product_id field, like in Virtueamart 3 import: virtuemart_product_id? Best regards, Chris

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Hi, I have recently very recently subscribed to CSVI Pro, read the tutorials, checked the troubleshooting, but I keep ending with the same result: During export (virtuemart, product export) only one line/item is being downloaded. [attachment]com_csvi.log.66.zip[/attachment] [attachment]CSVI_Example VirtueMart Product Export_17-07-2019_20.38.csv[/attachment] I have attached both the debug file and the downloaded csv. Can you please help? Thank you!

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HI, thx for answering. I'm using Joomla 3.4.8 to export, with CSVI 6.6.4. The settings for export are like this: https://gyazo.com/9c24d2a7476f8187ea5d721105ad42a3 I've changed the text enclosure to ". Altough I'm getting no .csv-file (I change the file to .csv manually). I Have added the file I got and also the log. When I'm trying to import it is looking like this: https://gyazo.com/75be2712331dafcff0ac69503042feb3 Hope to get a solution. Thx!

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Here is my question guys! Using Joomla 3, VirtueMart 3, CSVI Pro 6.5.2 with a csv file containing 3 columns, almost 2,000 product records. What steps would you take to import those into Virtuemart so I don't have to add each individual product record?

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Hello, You can do item import for an order by selecting operation as orderitem in your CSVI template. You can add virtuemart_order_id as a field in your import CSV file so the order and order item gets related. Multiple order items for an order can also be imported.

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Hello, I'm trying to figure out how to import orders into HikaShop. I've attached a sample csv file with the basic info I'd like to import, but I can't seem to select the fields I need. I've used CSVI before with J1.5 but this had pre-loaded templates.

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Hello i can`t import custom field products whit csvi pro 5, i dont now what fields to use in my csv or what are the correct steps. I tried with customforallfields but i didnt find the plugin in the link that you put in the tutorial Thanks

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Hi all, I'm new user to CSVI and I think it is what I need. However the thing that I would like to achieve is not yet working as expected. I'm able to import one single content into the desired category but what I really need is the possibility to import multiple. I can see from the logs that 202 records are processed. Also the CSV Analyzer is showing 3 records correctly. But only the 1st one is written to the database. Joomla 3.3 CSVI Pro 5.17 [attachment]import_statements.csv[/attachment]

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Hello Rosalie, To use CSVI price import there are few fields which are required and based on these CSVI will insert or update a product price. You CSV file don't have those required fields and so no update has happened. Have a look at the [url=https://www.csvimproved.com/support/import/203-virtuemart/909-product-price-import]Virtuemart product price import [/url]document to know the fields you are missing. Also, i see that you have two fields product_sku and product_tax_id in your CSV file, generally price template is used when multiple prices for a single product needs to be inserted or updated. Since that is not your case, i think you can use Virtuemart product import template instead of price template.

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Hi, I have worked with csvi pro for many years but now I have the following problem. When uploading through csv I see the path to the image is wrong. It takes the path in the template (images/stories/virtuemart/products) and takes the csv file_url path and put them as one link so it becommes: images/stories/virtuemart/product/IMAGE/FOTOS/picture.jpg When I place the folder with pics into images/stories/virtuemart/products/ IMAGES/FOTOS It will store the product image link correctly but does not process the image to images/stories/virtuemart/product/ and /rezise In my template I have enabled the "process image" I have the latest version with all the proper plugins csvi pro 6.6.4 / joomla 3.6 Please advise.

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Hi RolandD CSVI Pro 5.2 in Joomla 3.3.6 (Virtuemart 3.0.2) PHP 5.4.32. I made my template for export VM orders. Now i like to have in my CSV File the custom files. How i do it? I have add the product_attribute field; now i have this warning in the CSV File: Warning: Invalid argument supplied for foreach() in ../../../administrator/components/com_csvi/models/com_virtuemart/export/orderexport.php on line 597

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don't take into account my previous message. Everything is ok but i can't assign the products on a specified category. To be more specific i write in the csv category_id 22 lets say and during the csvi pro import process in the preview step the category_id field it doesn't apper.

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Hello, [quote]For exporting only new items, I was wondering is it possible to give the From Date as an argument when using a template from the command line? If so then I could have a script which maintains a "last export" date and uses this date as an argument for a New Parts Export template. Or alternatively, Tharuna suggested a "since last run" option for J2Store Orders, could I also just use this option for products?[/quote] We do not have "Since last run" option in product export. That is only with order export template. What you can do is using from date and with some custom coding in J2Store Product export you can change the query to export the rows from the given date. You can then [url=https://rolandd.com/documentation/ro-csvi/override-import-export-routines]set this as an override for J2Store product export[/url]. [quote]As for the second problem, it does sound like there's no perfect solution. However, our client wants to use a Quickbooks extension to keep track of sales, so maybe if both websites are forwarding their data to the Quickbooks account, that could solve the issue of keeping sales in order. Then we still have to keep track of inventory, but there are actually only a few parts which have inventory enabled and the quantity is only ever either "1" or "0". Our idea is to have the client manually approve those orders, so that if they find a conflict on the two websites they can manually fix it. Do you see anything wrong with these strategies?[/quote] I don't know how Quickbooks extension works but the way you explain it seems like it is one place to keep all the sales from both your live and local sites and should have no conflicts with orders.

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Hello, [quote]Thank you for your reply. When I exported the required fields I realised that most products did not have aliases as they had been imported using J2Store's Simple CSV Import without an alias filed as I thought they would be created automatically in Joomla as is normally done when you enter an article manually.[/quote] Not sure how J2Store simple CSV import works but with CSVI J2Store product import if there is no alias field it is populated automatically. [quote]I realised that the simple answer was to make the aliases the same as the sku for all the books (sku = isbn for books). This seems quite appropriate for the books which are the only products involved in this import. I created an import file to do this and imported it using J2Store's simple csv app. This then enabled me to use CSVI to export the required alias and category_path fields, add the 3 new fields by matching the alias field to the sku and then import it back. Job done! [/quote] Glad to know that all works for you now. Would appreciate if you can give us a review on [url=https://extensions.joomla.org/extensions/extension/migration-a-conversion/data-import-a-export/csvi-pro/]Joomla Extension Directory[/url] :)

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I'm having two issues with exporting orders. 1. The Custom Field is not exporting properly. I have a custom field called UOM (Unit of Measure). Type = String, Values= EA;CS;PK;2PK;3PK. When I export an order with Advanced Order Export the custom field shows as "UOM - ". 2. The address, city, state and zip code to not export at all. They are always blank. This has been an ongoing issue from day one of installing CSVI Pro. CSVI Pro: 7.10.0 CSV addon for Virtuemart: 7.10.0

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Hello John, [quote]Am I right in thinking that this means that the CSV import will process the images if necessary, but they need to be uploaded first (either via the media manager or via FTP)?[/quote]Correct. If the image doesn't exist on the server, CSVI can't do anything with it. There is one more option in CSVI that allows you to pull images from a remote server and save it in your own site. In that case the file_url field has to be an http:// url. This is the Save images on server option.

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Hello, I have an issue with importing products with stockable variants issue. My CSV file seems to be created as in your tutorial but after import child products are not binded to parent correctly. There is 33 child products but in parent product there is only one: Villaport Type 1. Also Rozmiar and Kolor (Size and Color) fields are empty. I enclose CSVI log, parent product screen and my csv file. Thanks Tomasz.

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Hi i have a problem with csvi I am trying to export a csv file & all i get is a empty csv file. I also get an empty file if i try to download log. I copy pasted it in a txt file. I also get allot of problems with option in the maintenance tab and some Internal Server error. My joomla version is 3.4.3 Php is 5.5 Directory's permissions are ok

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I like CSVI a lot but the lack of XLS/XLSX as export format can be a huge disadvantage sometimes. I use LibreOffice which can handle CSV files very well, but Microsoft Excel works terrible with them. Of course I can use import function but some customers can't understand why and and how it works. They only want to open the downloaded file with a simple double click, and usually they get the whole data in a single column no matter what I set up. I used PHPExcel for this task with my custom scripts. With that converting CSV to XLSX is just a few lines and can be done as a last step, after I created the CSV. As far as I can see it's deprecated now, but I'm sure there are a pretty good tools for the job like PhpSpreadsheet etc. I'm not sure about the license of them but could you please consider extending the funcionality of CSVI with that?

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Hello, I have been using your component to export my Virtuemart orders to CSV file. Last week I upgraded some components and now I get many empty fields. I am using these versions now: Joomla! 3.8.1 VirtueMart 3.2.4 CSVI Pro 7.3.0 I do attach CSV result and debug log; as you can see many fields are empty as virtuemart buyer first name and last name. Thank you, Jacobo

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These custom fields come from VirtueMart, they are not in the template. CSVI reads them directly from the database upon import. There shouldn't be a need to delete them since they don't match the fields in your CSV file. At least these two. There is at least 1 custom field that matches a name used by the import routine, this does not have to be a name in the CSV file. That is why I wonder which custom fields you have.

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I can confirm, I did it again like that. Uninstall CSVI Reinstall V 5.19 Update available fields Create test field mapping set name, CSV, K2, import, Save => I see the list of fields (wrong order) Load K2 patch (patch_k2_20141028) Reset Create test field mapping set name, CSV, K2, import, Save => I see the list of fields (wrong order) Load map order patch (patch_map_20141030) Reset Create test field mapping set name, CSV, K2, import, Save => the list of available fields is empty

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The export is own development. It's working fine. I use only CSVI import template. Cron.php import my export.csv. How can I tell cron.php that working parts of big csv like JS? Sorry for my English :) cron.php read 100 rows and than read other 100 rows etc.

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@ Tharuna Thanks for your reply No i want cls and csv formate virtue-mart product export not in xml. I have checked with your given process like Go to CSVI maintenance menu, select CSVI Pro in the first option, Backup templates in the second option. Select your export template and click on continue. Your template will be stored on your server in the form of an XML file. but it is not working after this process one xml path display. i attached screen-shot please check and solve my problem.

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Hello, I`m getting error 200, it seems that mi CSV file has references to image files that does not exist. Is it possible that the scrip siply skip this images when they don`t exist? What can I do. Joomla 3.4, Virtuemart 3 CSVI 6.4 everything updated. Regards

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I have discovered the problem. When CSVI exports, it creates the CSV in alphabetical order but on the title or alias field when it should be using the category_path. This would not be a problem if all the categories were at one level but will cause problems if (like me) you have hierachical category structure.

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Hello, [quote]Now i have managed to import using the same way and file but unfortunately i have no success. Please tell me if you can how the csv should look like using the child products.[/quote] Can you tell us which version of VM, CSVI and Joomla you are using now? However you can have a look at [url=https://csvimproved.com/support/import/203-virtuemart/833-stockable-variants-import]Stockable custom fields[/url] document for CSVI which explain the use stockable custom field for VM3.

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by "CSVI Import Plugin" I meant this one: http://www.csvimproved.com/en/downloads/csvi-import-plugin/csvi-import-plugin-1-0 not CSVI Pro component :)

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[quote]The export runs at 7:22am on 2016-12-05 (UTC+8) which for CSVI is 11:22pm on 2016-12-04 (UTC). CSVI exports all orders with a date of 2016-12-03 (UTC date minus 1 day).[/quote] No, CSVI will filter using 2016-12-04 as it directly ran a query through our database server which is using UTC+8 thus it'll be 2016-12-05 - 1 day = 2016-12-04. 2016-12-04 is really UTC+8 but it is used together with UTC dates (Joomla, VirtueMart, etc.) which causes the issue. [quote]At 7:22am on 2016-12-05 (UTC+8) you can never export all the orders of 2016-12-04 UTC since that day hasn't finished yet, it still has 38 minutes to go.[/quote] The remaining minutes of the day left doesn't matter as it's logical that there will be orders happening after the CSV has been exported. The issue is that the affected orders doesn't even show in future CSV exports.

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Hi Roland, we are using CSVI Pro 6.5.4 and Custom Fields for All by breakdesign. We made all steps for creating a custom field with type plugin and we have prepared a table for CSVI import (attached) following your documentation. But we have one major problem: If values in Custom Field that we made in "Additional Parameters" are not previously set, when we import the csv file, products do not take the value for the field. And my question is, because we have 1000 values for this field (Lumens Range) - how we can set them first in Custom Fields addition parameters, before executing the import with CSVI? I can not put them by hand, is there another way? Best regards, Hrissy

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Are you running CSVI 5 or CSVI 6? The patch is for CSVI 6 actually.

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Hello i'm using joomla 3.4.8 CSVI 6.5.2 and Virtuemart 3.0.9 When i import my CSV image File it's return with many error despite of that i can see my product image picture when i click on image detail but when i go into a manufacturer shop image thumbs not appear link to the manufacturer shop http://suguteliman.com/boutique/manufacturer/office-informatique please find the error log file and my csv image & Product files. :( :(

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hello, i had csvi 5.18 and i have managed to add child products. The csv file looks like this. I have created custom filed child variant named size. That was on joomla 2.5 and virtuemart 2.x Now i have managed to import using the same way and file but unfortunately i have no success. Please tell me if you can how the csv should look like using the child products. Thank you in advance.

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Hi, I tried to export my customer note into a .csv file. After opening the file there is no correct data file Inside the text I can find the following error message: Fehler: 1054 Unknown column 'khn2w_virtuemart_orders.customer_note' in 'field list' SQL=SELECT `khn2w_virtuemart_orders`.`customer_note`, Collect debug information is yes but no log file is created I use csvi 5,2 and joomla 3.2.0 I have added the file [attachment]CSVI_VM_custom_note_export_1-03-2015_17.16.csv[/attachment]

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Hello Teresa, [quote]So my question: Is it possible to add all necessary fields to a simple order export based on a csv-file?[/quote] Can you tell me the fields that are in your csv file? You are not seeing them in your order export template fields? You can try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url] if you are not seeing any fields.

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I also have cherry picker, fastseller, installed on J3.x vm3 and am trying to get product types to work. I don't see any place to get CSVI6 to try it out. In the end though I want to automate the import of products and product types through a cron job as the data will be automatically created for CSVI to process.

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Hello Jan, The problem is in the CSV file. The first line has a semi-colon as field separator but line 2 and further has a comma as field separator. This makes CSVI believe there is no value for the category_path. Things go south from there. Fix the separator and you should be good to go.

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Hello, It looks like you have updated only CSVI component and CSVI VirtueMart addon to 7.4.1 version. All other extensions are of 7.2.3 version. You need to download the complete CSVI Package from [url=https://csvimproved.com/downloads/csvi-pro/csvi-pro-7-4-1]CSVI Downloads[/url] page and run the update.

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Hello Phil, [quote]I thought were the right fields to create the values for and yet I'm not seeing them in the installation when I try to map them[/quote]You are doing very well, when I look at the CSV file you have posted, it looks good. So you are definitely on the right track. It sounds like you are missing fields. Did you (or the owner) already install the CSVI VirtueMart add-on? If not, you can download them from Downloads -> CSVI Pro Extensions. If you have already done that or after you have done that please follow these steps in the [url=http://www.csvimproved.com/en/support/questions-and-answers/1098-missing-fields-in-csvi]Missing Fields in CSVI[/url]. That should give you all the fields you need. Since your CSV file looks good I think you can create a template easier. Go to Templates -> Templates and click New. Fill out the details on the first page where action is Import, Component is VirtueMart and Operation is Product. Save the template (not Save & Close). Go to the Images tab and check that everything is set correct there. You need to set Save images on server to Yes. Save the template and start the import. That should get you going I think.

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Hello Tony, [quote]CSVI Pro Administrator Component 7.5.1 27 March 2018 CSVI Pro Site Package 7.4.1 18 January 2018[/quote] Your CSVI extension package is still not updated. It shows 7.4.1 version. Did you use complete CSVI package for update? You can download the package from [url=https://csvimproved.com/downloads/csvi-pro/csvi-pro-7-5-1]CSVI Downloads[/url] page.

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Apologies Rolandd, i'm having some network issues. Please find the information below: Joomla 3.4.5 Virtuemart 3.0.11.4 CSVI Pro - 6.4.2 I have attached the debug log and csv file (this is the 3rd time) Lol!! Best Regards Donna Edit: I cannot get the log file to compress lower than 1mb.

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Hello, [quote]Thanks for finding the cause. Rather than going into the database to edit the tables, is there a field/value we can add to the import csv file and template to fix this? Or is this something that will be fixed or patched in CSVI Pro?[/quote] The fix for solving the duplicated issue in CSVI pro for virtuemart related products is coming with our next release CSVI Pro 6.5.0. This fix is based on the change in core virtuemart related products entry. [quote]If editing the db tables is the only fix, is it something that only has to be done once?[/quote] As i said in my previous post, it was the problem with core Virtuemart inserts in your case, unless the core values are altered intentionally there is no requirement of fixing it again.

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Hello, I need to import a CSV file, it contains 11 fields, among them product_sku, product_in_stock and published, but this fields are missing from Available Fields - Virtuemart - Products I had followed what you stated in this link but still not working. https://www.csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi Please check the attached image and I only get 53 available fields for products, an they should be more than 70 My site runs Joomla 3, Virtuemart 3 and CSVI pro + VM plugin all of them the latest versions. Please help with this.

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http://huntermotorcycles.com.au/administrator/index.php?option=com_csvi&task=process.finished&run_id=1415602413 CSVI Pro 5.12 Joomla 3.3.3 VM2 I've tried to import products and just can't seem to get it to work. I figured it was a fault with my .csv file so I downloaded the Hammer example and can't even import that.

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Hello Eddie, There has been a big change with code from CSVI 5 version to CSVI 6 version and then extended to CSVI 7. The way rules are stored in old CSVI 5 version is completely different from what it is now in CSVI 7. I guess you may need to input them all in new CSVI version.

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Hello, Thanks. Finally I can do it. I changed the field name in old CSVI: "usertype" to "usergroup_name". Now I have a doubt. If it's possible import the orders from CSVI old (Joomla 1.5.26) to export to Joomla 3 & VM 3, I wish do it. But if this process is risky, maybe is better no import the orders. I know then I will lost the statistics, but... I read a tutorial with information about the process to import export the orders, but I adjoint a image with some questions because the field names have changed beetween old web and new web. I think the fields in CSVI from Jommla 1.5.26 & VM 1.9.9 "order_item_currency" and "order_item_id" are not necessary and they are not equivalent to any CSVI6 fields. Please, see the image to understand better. Excese my English. Thanks and Kind regards!

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Hello, As i figured this field has nothing to do with the import of your CSV file attached in your post. The processed data with this import is in the attached image and CSVI is not responsible for the rest of the fields. You can try running the same import on a clean site and check. [attachment]imageimport.png[/attachment]

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Hello Tharuna. Τhank you very much for your reply. I installed a new Joomla and only csvi 7.6.1 (test localhost) to see what is finally going on. As you can see i have a new error message: Status error: 200 Status message: OK Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\test\administrator\components\com_csvi\rantai\import\model.php on line 628 After that i can't test my csv to this test site. Regards Terry_K Joomla!, 3.8.7 CSVI Pro 7.6.1 PHP/7.2.4

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Hello Jens, You will need to update the Available Fields in CSVI, so it can find your custom field. If this is a regular custom field you can simply include it in your CSV file as an extra column and fill it as needed for each product. You can even leave it out of the CSV file and add the field to the end of your field list in the template with a default value and it will be applied to every product imported.

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Hello RolandD, is csvi import plugin (http://www.csvimproved.com/en/downloads/csvi-import-plugin/csvi-import-plugin-1-0 ) working with new CSVI Pro 6? If not, how can I fire some code after import in CSVI Pro 6? Best regards, Chris

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Hi, I have put together a csv file of products to import which works perfectly except for 2 products. When I upload the csv file the top 2 prod_desc fields don't read in however all the others do. And they are exactly the same format! I am extremely lost as to why?? Please could you help! I am running Virtuemart 3.0.9 and CSVI Pro 6.1.1 I have attached the debug log and the file that I'm uploading..

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Hi :P, 1. When I import a csv with only [i]category_path[/i] and [i]category_description[/i] it somehow changes the order of cateogries in VM. Could I set it somehow to "not change" the ordering in VM? 2. Is it possible to rename category names with csvi? Thank you for great soft and support!! :)

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Hello Using CSVI Pro 6.5.7 with Joomla! 3.5.1 and I am trying to import child products. Am able to do so, but am unable to define the ordering for each child products. Please let me know which field to be used for ordering child product? Please See attached CSV Thank You

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Good evening guys, Im having a problem overriding existing manufacturer in Product. Im using manufacturer_name and I want to update currently manufacturer, but when im inserting .csv file, it just add's new manufacturer and it dosen't replace the old one. Anyone can help? (PHP: 5.6 with Joomla 3.4.8 (CSVI Pro 6.5.0))

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Hello, [quote]Where i can find file icecat_index?[/quote]This is the file that is downloaded from ICEcat. CSVI downloads the zipped file and then unpacks it. In the folder tmp/com_csvi you will find a file called icecat_index.gzip. If you unpack that file you get the [b]icecat_index[/b] file (no extension). This is the file CSVI needs to import. The size of this file is around 123MB. [quote]with wich exstension (csv, xml or..)?[/quote]The file has no extension. [quote]Is it necessary full icecat profile?[/quote]No need, it is the same file just bigger.

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[quote]How does the CSVI map CSV columns to import fields?[/quote]Can be one of two ways, or the column headers in your file are used [b]if[/b] they are the names of the CSVI fields or the fields assigned to the template. The fields assigned to the template must be in the exact same order as the columns in your file. [quote]I had thought I set "Use file for configuration" to true and then use the column titles in the first line as the "your field" reference in the fields.[/quote]When using the "Use file for configuration" the fields are not used unless you have set the option Extra fields to Yes That is for importing fields that are not part of your import file. The Your Field reference is not used for CSV import but only for the rule plugins.

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Hi Roland, I deleted/drop all tables that started with CSVI_ & double checked. Deleted com_csvi from components & admin folder & also deleted csvirules folder from plugins. Upon trying to reinstall CSVI6.obeta5 I get another error; [b] 511 COM_CSVI_ADDON_MAINTENANCE_NOT_FOUND[/b] Looking in the database, I see all the tables have been installed, component & admin folder have returned, etc so looks like it its getting most of the way? Also If I try to install again straight after, I get this error; [b]Table 'w3094_csvi_availablefields' already exists SQL=RENAME TABLE `w3094_csvi_available_fields` TO `w3094_csvi_availablefields`;[/b] I tried deleting all CSVI folder, database tables & tried again, with the same results. Has anyone else had this issue, I have & do you have any advice for me? Thanks Andy

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I've been using csv improved for years, and mainly to import/export joomla users and virtuemart customers / orders / products. Now, I've switched to Hikashop. I've just downloaded the latest csvi pro and tried to configure my export templates. Now, joomla users is no problem and exports my excisting users. The hika shop customers won't export data, only an empty csv file with al the column name and "No data has been found for the selections made" But, there's no "selections made", it should export all my excisting customers. The webshop is still in test-fase and I have about 5 test customers. I can't figure out why Joomla user export is working and Hikashop customer export not. Is there a tutorial? regards Suzanne Joomla 3.4.5 CSVI Pro 6.3.0 PHP 5.5.23

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Hello, You can't update CSVI 5 to CSVI 6. CSVI 6 has to be a clean installation. So you will need to remove your old installation completely before installing CSVI 6.

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Hello, [quote]I must edit the CSV and add a new field before i can use the copy plugin?[/quote]No, don't edit the CSV file. Just add the product_s_desc field to the list of the Template fields. So for example your CSV file has 10 fields and the Template fields has 11 fields. CSVI will match the first 10 fields from your CSV to the fields in the Template fields and the last field will be imported as-is. You can add a default value here or fill it with the copy plugin etc. The published field is often used like that as well. You can have as many extra fields as needed.

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Hello Roland, I have the same need as one year ago: exporting Hikashop data: email of customer, name of bought product, date. Hikashop uses different tables for all of this. Is the a solution coming for Hikashop in CSVI? Or do I have different exports and merge the CSV-tables in a spreadsheet? regards, Nico

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Hello, [quote]NOT ALL CUSTOM FIELDS ARE AVAILABLE TO SELECT[/quote] Did you run the Update on the Available fields page? That is needed so CSVI knows there are new custom fields. As for your issue with moving into a new field, I can see that happen as well. What you can do for now is save the file as UTF-8 CSV file as explained in the [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8[/url] document. Your import should be fine with that file.

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So, there is no more issue with the sql. But I must be a silly boy ! I want to export the order. So I select the OrdersExport template, I selected my fields, I clicked on Process, an .csv file is download but there is nothing inside ! Is there a tutorial or manuel explaining how to use CSVI, please ? Thanks

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Hello Peter, [quote]What steps would you take to import those into Virtuemart so I don't have to add each individual product record?[/quote]What do you mean by adding each individual product record? Some background information, when you import a product it needs to have a unique identifier. This is called the product SKU and is a required field. CSVI checks if the SKU exists, if it does, the product is updated. If the SKU does not exist, CSVI adds the product to the system. [quote]Also, how do i prepare the csv file for the import?[/quote]Usually people use a spreadsheet to prepare their CSV import files. [quote]Do I create one template or 3?[/quote]You need only 1 template with 3 fields as you can add multiple fields to a single template. [quote]No supported fields have been found in the import file[/quote]This means that your CSV file does not contain column headers with the CSVI names but most likely a name of your own choosing. I can't comment further because there is no sample CSV included and the debug log. If you use the names as mentioned in your first post Category\Product\Price, you cannot use the option [b]Use file for configuration[/b]. This must be set to No and you have to add the fields to your template. You can also use the CSVI names instead which are category_path, product_sku, product_price. [quote]Fatal error: Call to a member function reset() on a non-object in /home/fitzadmin/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/category.php on line 379[/quote] This looks like it happened because no language has been chosen in the template so the language table could not be loaded. Although this is the category import, I thought you want to do a product import. You can also use the Fieldmapper in CSVI to help you create a template. Now it looks like you have the wrong kind of template set. You need a template of the type Import / VirtueMart / Product.

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Hello Pieter, [quote]I think because the path is not complete? When clicking on the url, the csv file is prompt downloading.[/quote] Yes, the error is because CSVI is not able to find the complete path for the CSV file. [quote]The filename of the downloaded csv is different then before. The changing the name of the file every day. Is there a workaround for this, or do I need to download the file everuday and upload it?[/quote] You can try using complete URL in your template settings but since you are saying the filename keeps changing, I guess the better option will be to download and upload it.

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Hello, Your import file is wrong, there is a space after custom_title. You can set multiple values with # and if there are no values already created, CSVI will create them during import. Try import correcting your CSV file. If you still have issues, post the debug log of the import and your corrected import file.

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[quote]What is wrong or what could be the solution?[/quote]The problem I would say are your delimiters. In your template set the Auto-detect delimiters to No and specify your own. Do know that the |-symbol is also used by CSVI for other options. Best is to use the normal CSV delimiters of comma and double quote.

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Hi Tharuna, Thanks for the fix. I will have a look at the site and check it works with more new products as the .csv file attached was just a sample of the full range. Did you clear the table from Maintenance > Virtuemart > Empty Database section in CSVI, as I had tried this before to no avail? Regards Simon

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Hello, The problem of page exits without saving to VirtueMart dashboard is only with your parent product and not with child products, atleast for me. This is not an issue with your csv file or CSVI but with your php.ini settings. This issue has been discussed in VirtueMart forum [url=http://forum.virtuemart.net/index.php?topic=131069.0]here.[/url]

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well i delete everything on database now csvi 5.1.21 is working but i try to export a csv with all the field from the virtuemart product and to import it on another database a joomla 3 with hikashop and they cant import the product... i m very lost and think i lost my money with your logiciel

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Did you do an update from an earlier CSVI version? Go to the About page in CSVI and click on the Fix database button to see if that solves your problem. If none of that works you can delete the CSVI tables by going to Maintenance and select CSVI Pro from the first dropdown and then select Delete CSVI tables from the second dropdown. After that click Continue and this will remove all CSVI tables from the database. After that you can uninstall CSVI from the Extension Manager. Once that is completed you can do a new install of CSVI Pro.

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Hello, Are you updating from CSVI 5 or from a CSVI 6 version? In case you are updating from CSVI 5, did you follow the steps in the [url=https://www.csvimproved.com/support/questions-and-answers/1076-installation-or-updating-of-csvi-6]Installation or updating of CSVI 6[/url] document?

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[quote]After 120MB di log i copy part of the log:[/quote]That is why we say you should test with only a few products. So I checked that image and it's identity string is FFD8FFE0, which is a known string in CSVI but it seems it cannot be read because the debug log says: [DEBUG] Identity string: [DEBUG] Mime type found: So CSVI doesn't know what type of file it is processing. Can you post a CSV file with the product that calls this image? I can see what happens if I import it here.

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Hi Roland 1 - This seems the most important. Orders are not recognised by CSVI unless you go to the details of an order and save it. (They were not recognised so I tried editing the customer note and saving the order and it appeared in next export of CSV but it works even by clicking save in an order) 2 -Custom fields default value (commented on another post) 3 - Fields that return no value: payment_name shipment_element shipping_full_name customer_note EDIT: shipment_name works [strike]4 - Split orderline is not working[/strike] Suddenly it works, reinstalled joomla and saved csvi template again changing setting. Regards

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I have problems with the multi variant import, which did not work for me. I followed your advices [url=http://www.csvimproved.com/de/forum/newtopic]here[/url]. My configuration is joomla 3.4.5, virtuemart 3.0.10 and csvi Pro. 6.3 - I created two virtuemart custom fields for Size and Color: [img]http://berger-online.org/image/csvi.jpg[/img] - I did an import with a few parent products. The import file looks like this in the preview: [img]http://berger-online.org/image/csvi2.jpg[/img] - I did an update of the available fields in the maintenance part of csvi But I did not find any new fields with Size and Color. What is wrong? Regards GuB PS With the full parent file and german words for Size and Color (Größe / Farbe) a got a system crash, because csvi copied the system on and on in the temp directory.

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Hello, First action should be to update Joomla, they released a critical security release. You should install CSVI 6 as CSVI 5 is [b]no[/b] longer supported. To start clean, please follow the [url=https://csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and after that install CSVI Pro 6 and then the CSVI VirtueMart plugin. That should get you going.

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Hello, You can download CSVI latest version from [url=https://csvimproved.com/downloads/csvi-pro]CSVI Downloads[/url] page.

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Hi, I want to import Virtuemart products but have error "An error has occured during the import. Below the information received from the server." Joomla 3.6.2 + VirtueMart 3.0.10 + CSVI 6.6.44 CSV file loaded on tmp folder and show import file contains lines, but after release "start import" have a error, screenshot on attachment

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Hello, The error you see is no longer related to the CSV file, I assume that you did get a correct preview. There is nothing strange about the import file. What is stranger is that there apparently is an id field used by CSVI but doesn't exist in the database. If you go to Logs in CSVI, do you see the debug log for that import? I would like to see that to see where it stops. This is assuming you enabled the debug logging in your template. To check, I ran your import file on my test environment and that all went OK.

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Thanks for finding the cause. Rather than going into the database to edit the tables, is there a field/value we can add to the import csv file and template to fix this? Or is this something that will be fixed or patched in CSVI Pro? If editing the db tables is the only fix, is it something that only has to be done once?

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Hello Geert, [quote]Joomla! 3.8.2 VirtueMart 3.2.4 CSVI pro 7.3.0 CSVI Import Custom Fields For All 7.4.1 Custom Fields for All 3.1.2[/quote] First thing i noticed here is the version of CSVI package and CSVI custom fields for all plugin are different. You need to update your CSVI package to 7.4.1 version. [quote]In the VM custom fields, I created a new custom field -> plugins -> customfieldsforall and I added all available colors from all products and I added the label for 2 languages. [/quote] [quote]WHAT I WOULD LIKE TO ACHIEVE: I would like to create csv files with products_sku, custom_title, custom_valie and custom_param and add available colors per product in this way.[/quote] You can follow the examples explained in [url=https://csvimproved.com/support/import/203-virtuemart/1047-custom-fields-for-all-for-virtuemart]Custom fields for all for VirtueMart[/url] document. [quote]WHAT HAPPENS: At the import, the colors I added in the csv are added to the product but also ALL colors which I added into the custom fields in the beginning are showing on the product -> so lots of colors double + in the custom fieds, the colors I added to the product, are also added in the custom fields plugin, so there are the colors also double. What is the right way to import colors to the website?[/quote] Can you post sample of your import file, import debug log and screenshots of how you have your Custom fields for all field set in VirtueMart custom fields page?

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Hello Seema, You can find CSVI VirtueMart addon at [url=https://csvimproved.com/downloads]CSVI Downloads[/url] page and in CSVI Pro Extensions section. Look for 7.6.2 version, download and install the CSVI VirtueMart addon extension.

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Hallo all, I have problem with adding own available fields. I using instructions on this path: https://csvimproved.com/frequently-asked-questions/902-adding-your-own-custom-fields, but after update there are not my changes. Joomla version: Joomla! 3.6.2 Stable. CSVI: CSVI Pro 6.6.4 Path to override.sql: C:\wamp64\www\eshop\administrator\components\com_csvi\install\availablefields\override.sql Content this file: INSERT IGNORE INTO `#__csvi_available_fields` (`csvi_name`, `component_name`, `component_table`, `component`) VALUES ('Nazov tovaru', 'product_name', 'product', 'VirtueMart'); ('Product_ID', 'product_sku ', 'virtuemart_products', 'VirtueMart'); And my target CSV file is in attachments. You know what I'm doing wrong?

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Hi, I'm having trouble to import Virtuemart products from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0 Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached export file that I'm using and debug log [attachment]export1.csv[/attachment] [attachment]com_csvi.log.167.zip[/attachment] Preview at import says that import only contains only 2 lines Template configuration Autodetect limiters: no field delimiter: ; Text enclosure: " I'm Mac: no Use file for configuration: Yes Skip first line: no Record name: empty Options Custom table: virtuemart_products_es_es Import based on product_name Please, advise. Thanks!

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Hello, [quote]- I need first to upload a file before I can map. Does this mean I first have to duplicate my Merchant to make it a csv export to import in the mapping area?[/quote] Yes you need to upload your csv file before mapping, CSVI will identify the column headers in your file and gives an option of mapping to database fields. You can check [url=https://csvimproved.com/support/questions-and-answers/915-csvi-field-mapper]field mapper[/url] documentation to know on the same. [quote]- I did above step and it won't read my fields: www.evernote.com/l/AnMJhmQJ-EJCo5Ag1Cijt419de9thKuvIYU [/quote] Your CSV file dont seem to be a valid one. The first few characters at the beginning shows that the file is UTF-8Y, also known as a Byte Order Mark(BOM) file. You have to first save your file as a normal UTF-8 file before doing the import. [quote]- If I have products in stock, how do I just get 'in stock' for the products that have stock? (Because default it would have a number value of stock)And if I don't use stock how will it show 'in stock' (because I have unlimited)[/quote] Are these for exporting your products? Because for import VirtueMart takes only numbers into the database for product_in_stock field. There is a way in CSVI to handle this, You can create a rule using CSVI value comparison plugin to replace number with text you want. Apply this rule on product_in_stock field in your template fields and that should do it. The question is that you want it for export or import.

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I am a little confused, you said you want to import the delivery date but in reality the file has a tracking code. You must use the exact table names in your CSV file if you are using the file as configuration. If you use the template fields, the field names in the CSV file are not used. So that explains why it wouldn't work. Yes, it is normal to see only 5 lines, you can set the number of debug lines in the settings of CSVI.

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Hello, Please update your CSVI, this issue has been fixed in version CSVI 6.5.5 and the current running version is CSVI 6.6.0.

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Hello, i installed and used the csv free version to check it would meet my requirements and i created a template without issues. when creating the template it allowed me to select component as virtuemart. i've installed csvi pro on joomla 3 and virtuemart 3 but the virtuemart component is not coming up in the selection. can you help?

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Hello Marcel, [quote]I;ve tried your suggestion several times. But CSVI isn't exporting, in my case, any data i only see Name, street etc.[/quote]If you have issues to get the data out, we really need the debug log as requested at the top of the page, so we can see what is happening during the export. [quote]My question is: is it possible to make this function in CSVI, it;s the only thing i need CSVI for.[/quote]Since CSVI is extendable it can be build as a custom job. CSV Improved supports [url=https://csvimproved.com/support/questions-and-answers/858-override-import-export-routines]overrides[/url] and that would be the way to go in this case. As I mentioned, this will be a custom job and not part of the core, so there is additional cost. As to how much I can only tell you once I know what you exactly need. If you prefer a refund that is possible as well.

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[attachment]CSVI_NeueProdukteKomplett_13-10-2016_14.10.csv[/attachment] Hey Roland, I will start again to import about 200 new products into my shop. I did it last year and worked well. I updated to: -Joomla! Version Joomla! 3.6.2 Stable - VirtueMart 3.0.16 Setting Value Display errors No Magic quotes runtime No Magic quotes gpc No PHP version 5.6.26 Joomla! version 3.6.2 Database schema version 6.5.7 I also installed the csvi-pro-extensions-6-6-4 (https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-6-6-4) Now I exported my complete product list (see image with the field name) but I am missing field 6 custom_title. Please see file attached. What can I do to still include the custom_title in my list? Cheers J

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Hello, The error is because of incompatibility of CSVI version and Joomla versions, your Joomla and VirtueMart are to latest versions but not CSVI. You need to update your CSVI to latest version. Since you are saying you have CSVI PRO 5.9.6, you need to follow [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1076&catid=22&Itemid=252]Updating to CSVI 6 version[/url] document to update CSVI.

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CSVI Pro 6.5.7 Joomla 3.5.1 VM 3.0.14 Hi i have tested my first import CSV file and works perfect...but i have a question... I want to set 2 rules to the same product...a VatTax at 22% and works perfect but now i want to set another tax rules(a DBTax "ric10" as in attached image)...how can i add this rules in the csv file? [url=http://postimg.org/image/y0f2ox6xt/][img]http://s32.postimg.org/y0f2ox6xt/tax_import.jpg[/img][/url]

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Hello Kostas, Sorry but the skip rule plugin is for CSVI 7.0 version. It cannot be used alone with CSVI 6.6.4 version as there are few changes made with CSVI core files in CSVI 7.0 version to make this plugin to work.

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Hello Jef, Please update your CSVI VirtueMart addon to 7.3.1 version as there is a fix in this version for order export having empty fields. You can find this addon version from CSVI downloads page and on [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-3-1]CSVI extension[/url] section.

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Hello, You need to update your CSVI VirtueMart addon to 7.3.1 version, there is a fix included in this version for order export having empty fields. You can find this addon version at CSVI downloads page and at [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-3-1]CSVI Extension section[/url].

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I am using Joomla 3.6.2, VirtueMart 3.0.16, and CSVI Pro 6.6.3. I have 2 sample orders in VirtueMart... no other orders. When I go to export the orders from CSVI Pro, the export succeeds but I get many identical duplicates of the two Virtuemart orders. Instead of the CSV file containing 2 data records, it contains 139 records for each of the 2 orders, for a total of 279 data records. When I look at the orders in Virtuemart admin, there are 2 orders. When I look at "j25_virtuemart_orders" from phpMyAdmin, I see just 2 orders. help! thanks

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Good morning, I'm new in CSVI and I have some difficulties with export of orders. A perfect solution would be a csv-file export with additional fields like: shipping_address_1 shipping_address_2 shipping_city shipping_company shipping_country_name shipping_email shipping_first_name shipping_full_name shipping_last_name shipping_phone_1 shipping_phone_2 shipping_zip etc.... In case of need it could be an order advanced export as XML-file, because most of the required fields are available there. However I get an error with order advanced as shown in attachement. How can I add these additional fields to my export? CSVI Pro 6.6.4 Joomla 3.6.4 VM 3.0.18 Please help! Kind regards Teresa

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Hello Steve, The duplicate slug and duplicate prices are not related. A duplicate price happens if CSVI can't find your existing price, it will add the price in that case. I will need the debug log of your import as well to see what happens. Post the debug log of the same names CSV import and I will check it.

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Hello, You seem to have an outdated database, to solve it Please follow [url=https://www.csvimproved.com/support/questions-and-answers/1068-uninstall-csvi] Uninstall CSVI[/url] instructions to uninstall CSVI extension first and then install CSVI and virtuemart addon.

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Okay, I've been really lazy about reporting this as I kept thinking I was doing something wrong. But after we update CSVI and to an Update Available Fields, our template fields are gone. We have two custom import templates. These CSV files have 60+ columns. Every time we update CSVI we have to go back into the system and re-map each of the fields. This takes too much time to be of use...my hope was to pass the process of updating the site's membership records to either an automated task, or to staff, but this won't do for them what we need until I can figure out what I am doing wrong. The process is that we have a working template. Fields are mapped, etc. and the import works fine. Until we update CSVI. After the CSVI update we get an error saying that no fields in the CSV file match, and that we need to update our fields. We update available fields, it does its thing, then when we go back to run the import, we get: No supported fields have been found in the import file We then have to go back into the template and re-map every field. With three main files, the smallest is 60 columns, it takes me hours to get this set back up again. It would be nice if the field mapping would find Field names and match them automatically--or even if it would keep things in order, but its not even alphabetic. So what am I doing wrong? Is this not really made for custom tables? (Edit: just an FYI, our field names in the table are the same as the field names in the CSV file, which are also the same as defined in the template. Is the "Your Fields" column is still intact (but not sorted in any order) and the "CSVI Fields" that get cleared out every update).

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Hi! Joomla 3.8 Virtuemart 3.2.4 CSVI Pro 7.2.3 Im using import / product examples template Example Export product works great but if i try to import the same CSV with the Example Import Product the result is "Import 0 Processed " as you can see on the image Any idea about what could be the issue ? Thanks in advance

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Hello, [quote]I followed the steps in the [url=https://rolandd.com/documentation/ro-csvi/dependent-custom-fields-for-all]tutorial/url] (which is similar to the answer) and I ended with two products: the parent which had three CF4ALLParent custom fields and the child product which had three CF4ALL. None of the six custom fields had any value. I tried to prefill the CF4ALLParent and CF4ALL with values and repeat the import but I had the same result.[/quote] You did not include your import debug log to check what has gone wrong. Please send it to check what has happened with your import. [quote]1. I build CF4ALLParent (which represent "type of material";) according to the tutorial plus: cart input=yes, layout position=addtocart, display type=drop-down list. Added two values: "Plastic" and "Fabric" (CF4ALLParent image). [/quote] This looks correct. [quote]2. I build CF4ALL (which represent "material";) according to the tutorial plus: price-variat=yes, cart input=yes, layout position=addtocart, display type=drop-down list. Added some values: "Fabric->Cotton", "Fabric->Silc", "Plastic-Nylon" and some more (CF4ALL image)[/quote] This also looks correct. [quote]I created the product export template (dcf4all.xml). I *do not* have the custom_parent_value field when I build the field list but I *do* have it available when I build the product import template.[/quote] You are not seeing that field in export template because we did not add support for it. For now we have added support for dependentcustomfieldsforall only for import. [quote]5. When I run the export I get the dcf4all.csv which is missing things, like the field values. [/quote] Again you are seeing empty values because of no support for dependentcustomfieldsforall on export. Send me your debug log and let us find why your import is not working.

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Hello, This has nothing to do with Joomla or CSVI but more with your site. You are installing CSVI 6 on a site that has an older CSVI version but this wasn't uninstalled before installing CSVI 6. Follow the steps in the [url=https://www.csvimproved.com/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and after that you can do a clean install of CSVI. If you wish to keep any existing templates, you are going to need a backup where you restore the backup of the site and first uninstall the old CSVI and then install CSVI 6. The other thing you can do of course is to recreate the templates. A final note, version 6.5.6 has just been released so you may want to install that version instead.

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Hi, I use Csvi Improved to import in Virtuemart csv files exported from AS400, congratulations for the extraordinary work and fantastic component. I have a little problem that I think can be solved by applying a rule. In case of negative storage products As400 in product_in_stock field exports numbers with a minus sign "-" at the end (eg. 100- means that the stock is -100 pcs). I want to import these values ​​in virtuemart product_in_stock as 0 (zero), at the moment they are imported as a positive value. When a stock is negative on the csv file to import, in Virtuemart must be 0. I think the plugin CSVI Replace can help me to solve this problem, I don't know how to set up the regex and find and replace fields in the rule to apply to product_in_stock field. Thank you in advance for your support, regards, Alessandro.

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Hi Roland CSVI 5.15 Pro Virtuemart 2.0.26d Joomla! 2.5.11 I purchased CSVI Pro with the understanding i can use it to add products and update all prices accross my virtuemart shop by importing/exporting custom fields containing the product options and prices is this correct? I have the master product and all custom tables working in the test virtuemart installation and i now want to be able to export to Excel CSV and import into the identical production installation. But so far we have been unable to export all the relevant custom field data from the test site. The end result would be to be able to update all products and options in one CSV is this possible? And if it is possible do you know if there is a specific way the virtuemart custom fields have to be set up? Thank you for your time. Ben

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Hello Chris, Not really a CSVI issue but rather an incorrect CSV file. By default a CSV file has a comma as field delimiter and a double quote as text enclosure. Since you are not specifying any text enclosure, the system takes the double quote as text enclosure. That is why it stops. A valid CSV line in your case would look like this: [code type="markup"]"TFW-24";"trucks-front-wiper-blades";"Twister Front Wiper Blade for Trucks 24"" 600mm"[/code]The 24" is double double quoted because it is a sort of escape character, so the quote remains and you get 24".

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Hello David, To convert CSVI 5 templates to CSVI 6 templates, You can try following the below steps. But please make sure you backup the site. * Create a new test website of your old 1.5 site with CSVI installed. * Update Joomla 1.5 to Joomla 3.4.8 * Update your CSVI to latest CSVI 6 version * Run the backup templates option in CSVI 6 using Maintenance menu by selecting CSVI Pro in first option and Backup templates in second option on the new test site * You will get an XML file of the template * Restore the templates into your new site using same Maintenance menu by selecting CSVI Pro in first option and Restore templates in second option. Don't worry if you see any errors, all that is needed on this test site is to make CSVI working so we get the templates in CSVI 6 XML format.

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Hi tharuna, thank you so much, i've made the changes you've suggested but now I'm getting this error: These fields have been found but are not supported by CSVI: state_name country_name I've attached the sample csv and log [attachment]exportar_usuarios1.csv[/attachment] [attachment]com_csvi.log.13.zip[/attachment] About importing custom fields, I need to import a custom field in user info, not products. I've got a custom field with the customer VAT number and I don't know how to include this in the export Thanks

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Hi, I need to export all orders from a Virtuemart 3 site but instead of a separate row for each SKU the user has purchased (which works brilliantly and was exactly what thev EU, ROW, CA and AU/NZ distribution centres needed) for the US one they require a single csv row per user with all the SKUs one by one at the end. Can CSVi be configured to output like that? I've attached a CSV file example to show what they've requested. Thanks, Craig

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Hi, I've created 300 prodcuts in VM3 with CSVI. All product prices have been saved for "default shopper group". Could you tell me how can I change these prices to "available for all"? Columns I used in csv: product_sku product_name file_url file_url_thumb product_url product_height product_length product_width category_path product_s_desc product_desc ordering published Thank you

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Hello, Running csvi 5.2 on Joomla 3.4.0, VM 3.0.6.2 While using Virtumart Import product option i recieve error messages. SCVI wont let me add fields with a new template setup. when trying to alter a field from the example template VM product import i recieve following message. SyntaxError: JSON.parse: unexpected end of data at line 2 column 5 of the JSON data

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Hello, Which version of CSVI you are running? Starting from CSVI 7.5.0 there is a new operation added to CSVI for adding custom date format in Multi replace rule. If you are not on this version, update your CSVI and you should be seeing this option.

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Hello, [quote] I install after the plugin CSVI PRO Virtumart. It see that all it's ok but the component interface in not the same, it appears rare.[/quote]The interface has changed between CSVI 5 and CSVI 6. [quote]At the moment I prefer wait a CSVI 6 Pro stable version because with the CSVI 5 Pro I'm fine.[/quote]That is OK, CSVI 6 stable won't be much of a difference to CSVI 6 RC1. Let's start at the beginning, can you create the derivate products manually in VirtueMart and make them show up as a dropdown?

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Hello, I use CSVI Pro many years. I have used older version (free and 5.20 Pro) on virtuemart 2, 2.5 and 3. Everything worked fine. Now I moved one of my sites to new hosting. On the new hosting I have more VM 3 sites where I use older 5.20 version and everything works fine. Now when I moved this site to this hosting, the CSVI Pro 5.20 stopped to work. So I bought new license and installed the newest version. I do everything like before, but it does not create Virtuemart category thumbnail images. The CSV file is correct. It imports everything but category image thumbnail. What changed in the version 6.5.3? How can I import and create Category Thumbnail? I added the imported file and settings screenshot. (the CSV file uses UTF-8 and slovak language - slovenčina)

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Hello, The first thing i noticed with your import file is that file is not UTF 8 encoded. I see few non readable characters when running the file using [url=https://csvimproved.com/support/questions-and-answers/2957-csvi-analyser]CSVI Analyser[/url]. You need convert your file as a valid UTF-8 encoded file before running the import, [url=https://csvimproved.com/support/questions-and-answers/916-save-a-csv-file-as-utf-8]Save a CSV file as UTF-8 document[/url] should help you in converting your file. If you still have issues post the debug log of your latest import with the new import file. To know on how to get the debug log check [url=https://csvimproved.com/support/questions-and-answers/390-how-to-collect-debug-information]How to collect debug information?[/url] document.

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Hi, I've just upgraded to CSVI 6 Pro and have some questions on importing Custom Fields to Product file in VirtueMart based on product_sku. I have attached a CSV file for the data I need to import. I am running Joomla3 and VirtueMart 3. From your tutorials, I can see fields like custom_title, custom_value etc. but I don't see any of them in Product from CSVI 6 Pro. which I assume they are the ones to populate in file. Let me know if I have explained clear on my problem and if you need more info. Thanks for your help, Derek

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I am having quite a bit of trouble on a test mapping and import test. I keep getting this error: These fields have been found but are not supported by CSVI: I have attached a sample import with 19 lines of data. The first row is the field names from the original data source. the last line is how I have mapped the field name. I have attached a log file for the import. [attachment]products10.csv[/attachment] [attachment]com_csvi.log.90.zip[/attachment] What am I doing wrong? Joomla 3.8.12, php 7.2.10, csvi 7.8.0 Import template: MPW Product Import Test

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Hi, I'm trying to import Virtuemart users from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. No users are being imported and I'm getting this error COM_CSVI_NO_USERGROUP_NAME_FOUND I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]com_csvi.log.2.zip[/attachment] [attachment]exportar_usuarios5.csv[/attachment] Template configuration Autodetect limiters: no field delimiter: ; Text enclosure: " I'm Mac: no Use file for configuration: Yes Skip first line: no Record name: empty Operations Action: Import Component: Virtuemart Operation: Users info Thanks in advance

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Hello, You can download CSVI VirtueMart addon from [url=https://csvimproved.com/downloads]CSVI downloads[/url] page and on [b]CSVI Pro Extensions[/b] section.

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[quote]If you update your download ID and run a Joomla update for CSVI, it does not update for you?[/quote] How do I do this? My Joomla is up-to-date and my CSVI too [quote]Joomla update should work with Download Id set. What if you clear cache, Find updates and then update the extension. Does not work for you?[/quote] I clear cache, I find updates, but there are no updates.................... it says. However, when I go to the Dashboard, they tell me that "The CSVI Addons that have been installed have been sold. The addons must be updated so that they are the same version as CSV Improved. In Extension you can see the current list of addons and the version number. The addons can be updated on the Update page of Extension Management." The link however doesn't work [quote][/qYes, if the addons are outdated, CSVI shows this message so users can update the addons to latest version. Can you post a screenshot on what you see in update manager?uote] [attachment]dashboard.JPG[/attachment]

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Hi, good morning guys. In years past I have used with great satisfaction CSVI with VM 1.x and 2.x VM, but with VM 3.x I'm going crazy. In particular I have some difficulty to add fields in the export template. Now I have the necessity to export media from virtuemart with produtc sku, but when add "product_sku" in default template "Example VirtueMart Media export" CSV is generated without the field product_sku. Someone can help me to solve this problem? I added the field "file_url" in default template "Example VirtueMart Product export", but nothing, the CSVI is generated without the "file_url". My necessity is a template with two fields: product_sku file_url I'm really frustrated. Someone can help me to solve this problem? My system: Joomla! 3.4.3 Virtuemart 3.0.9 CSVI Pro 6.3 Regards, Alex

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Hi Roland, I am running J 3.3.6 / CSV 5.17 / VM3.0.2 turning on OVH. I try to import a former CSV file from my J2.5 site.(enclosed). The CSVI template has been created identically. Now I get this message [quote]1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3 SQL=DELETE FROM e4h67_virtuemart_product_customfields WHERE virtuemart_product_id = 91 AND virtuemart_custom_id = [/quote] Thanks for you support, Christophe

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Hello, I am working with export virtue-mart product using csvi pro component, i have created tab separator csv, and added settings backend for export product template. i attached setting screen-shot for my csv. it is open fine with tab seprator ,i added custom code for file_url product images for tab separator. but i have problem with when i open csv and use Separator option for csv when i use option Text Delimiter ( ' ) then it is working all file only image not working with tab separator. and when i use Separator option ( " ) for csv then images display fine by tab separator. and all other fields value have problem. i attached setting file and also with Separator option ( " ) and ( ' ) out put file can you please look for this. then

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CSVI version 6.5.3 Joomla version: 3.4.8 Virtuemart version: 3.0.12 Uploaded CSVI with Joomla extension manager, upgraded from version 5.x.x which worked. Had deleted CSVI tables and uninstalled earlier version of CSVI, so this is a fresh install. Created a new template : under Components: CSVI Pro -> Templates -> New -> Name -> Action Export. Component -> CSVI Pro (There is no Virtuemart option, only CSVI and Joomla component choices) Operation -> Custom tables. Next: Select Source -> Destination -> Download Next: Select options - see image 3 Next: select fields -> Group fields - No fields shown. -> Details -> Component - No virtuemart option.

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Hello, Your CSVI version is incompatible with the Joomla version and so the error. You should either update your CSVI to latest version or use an older Joomla version to run CSVI 6.6.4 version. I would recommend you to update your CSVI in this case.

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Joomla 3.4.5 CSVI Pro 6.3.0 (patched) Hello. Rolandd helped me a couple days ago with a patch to set up a custom table export. That is working great. I have exported my custom table fields using CSVI Pro. I am now trying to do a small test import into the same table using CSVI Pro and the import is timing out. Here are the steps I have taken: Created custom Export template Export three table fields from a custom table into a CSV file. Edited the CSV file, deleting most of the content and then editing three entries as a test. Saved this text file. Copied the Export template and changed it into a Import template. Set the File parameters to Autodetect: Yes, I'm Mac: No, Use file for configuration: No, Skip first line: Yes, Go to Import, select my file for import, Preview file (Looks good) Start Import. Import screen comes up, grey overlay appears. Server does not respond. Process is cancelled. (Grey overlay stays in place). No changes made to table. Debug log shows nothing other then that it was starting the log Any idea why the import is not succeeding? Thanks!

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Hello, Looks like you have just update CSVI extension but not the CSVI addon. You also need to update CSVI addon you are using to 7.0.2 version.

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Hello Derek, There is a file missing for CSVI, Can you try uninstalling CSVI first and install CSVI and then install virtuemart addon? You need to run [url=https://www.csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]Update Available fields[/url] after that.

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Hello, You seem to be using old version of CSVI, can you tell us which version of CSVI you are using currently? What if you update your CSVI and CSVI VirtueMart addon to latest version and run the export? Do you still see the error?

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Hello, The installation has not gone correct, there are problems with your database tables. Can you go to Maintenance and choose CSVI Pro -> Remove CSVI tables. This will remove all CSVI tables and then you can uninstall CSVI. After that do a new installation of CSVI, just to be sure all is OK and tables are created correctly. The other errors you mentioned, it seems your Joomla 3 installation has lost its librarries/fof folder. This is a core folder that is required by CSVI.

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I used Field mapper. Than I created template. I analyzed my csv file. It was good. Order of fields are good. I tried the import. In the preview the order's of field wrong. What do I failed? VirtueMart 3.0.16 Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT CSVI Pro 6.5.7 PHP ver 5.6.22

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Hello Matteo, [quote]I saw already a similar post, so I would like to know how far is the implementation to update order status with CSVI.[/quote]It's ready, are you having any issues with it? [quote]I see there is a possibility to import a csv with fields virtuemart_ordeer_id and order_status and I would like to know if this is already the option.[/quote]That should work yes. [quote]It would be possible also to let virtuemart send the email of status change automatically?[/quote]No emails are sent out because CSVI changes the database, it does not trigger anything in VirtueMart when changing the order status.

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Hello, Thanks for your speed answer. Sorry, I can't find any field named "something_check" in a CSVI old to use as equivalent name to "payment_element" in CSVI 6 PRO. (But in a csv file it seems that "payment_method_name" runs, the payment method name appears right like this: Tarjeta de Crédito / Credit Car or PayPal or Transferencia bancaria / Bank Transfer) I revise all again and I see another problem. In the amount of order the decimals position is wrong. For exemple it writes 9896,00 € and the right amount must be 98,96 €. I'm not sure if the problem is to importation or is of VirtueMart configuration Thanks and kind regards!

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Hello, The error you get is because the file cannot be loaded. First thing to check is if both CSV Improved and the CSV Improved VirtueMart addon are the same version. You can check his by going to Extensions -> Manage -> Manage and search on [b]csvi[/b]. In the version column both need to be 7.11.0. If the version is the same for both please check if the file plugins/csviaddon/virtuemart/com_virtuemart/model/export/product.php actually exists. Let me know what you find and we can take it from there.

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Hi Roland, 1) I make a backup. 2) I uninstall CSVI 5 3) I delete the table CSVI_SETTINGS 4) I Install CSVI 6 5) The error described in CSVI 6 installation guide appears If i delete all tables except CSVI_TEMPLATE_SETTINGS and try to install CSVI 6 all ok, but no templates found. Any idea to not loose the CSVI 5 templates? Thanks!

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Hello Marko, If you have installed CSVI HikaShop Order Export plugin from [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-9-0]CSVI Downloads page[/url] and from CSVI Pro Extensions section, you will find this plugin file from location plugins/hikashop/hikashopcsviexport/hikashopcsviexport.php. You need to add the above mentioned line of code in this file.

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Hello All, I have CSV file in which, I am trying to add the articles from that file using CSVI Import feature. I have created the template & template fields for the same. The file contains 40 records having some article titles same but notes that I don't have alias field for the articles as my CSV file does not contain the alias column for the article. After importing the records, I have found that some records are not added in the database & found that it ignores the article record if article title is same & alias is not available in my CSV file. Could you please help me out?

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Hello, [quote]Do I have to create the custom fields before and the csvipro will import data to them?[/quote] Yes, you need to create these fields and CSVI will import data to them. [quote]It´s my csv correct?[/quote] Yes, it is correct as per the screenshot. Try the import and post the debug log if you see any issue.

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J 3.5.1 VM 3.14 CSVI 6.5.6 After updating from CSVI 6.5.5 to 6.5.6 to my surpise VM product export templates are not working as they should. First line of the CSV file is not filed with all selected fields. Second line has a "No data has been found for the selections made" message. Before updating all was working perfectly. Tried to update the available fields... no change. Reinstalled the component and plugins for the second time.... no change. (had to reinstall the component to get it to show in the components menu) Removed componnet and all plugins and removed the CSVI database tables. Did a complete reinstall... imported the templates... no change. Installed the example templates... same result. Meanwhile I am at a complete loss here... can't see the solution anymore. I've attached the logs and other files. Will gladly give you backend access if needed Thanks Jack

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Hello, Yes that is the error. Which version of CSVI are you using? Is your CSVI package and CSVI VirtueMart addon are updated to same version? Can you go to Joomla Extensions menu >> Manage >> Manage, Search for CSVI in filter box and post a screenshot on what you see?

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Hello, You have not installed the CSVI VirtueMart addon. You can download that from [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-5-1]CSVI Pro Extensions section[/url]. Once you have installed that, you will see VirtueMart there as well.

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Hello Ivan, The problem is not a CSVI problem but something else on your site. Your site is preventing CSVI from running correctly. When you click the update button, CSVI is trying to access the URL https://YOURSITE/administrator/index.php but it is not allowed and thus CSVI stops. Check if you have any firewall or any other system in place that prevents CSVI from accessing that URL.

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Ok. After upgrading both joomla and CSVI as suggested, and after the reset indicated, I can see now on the template list the Virtuemart option. This looks solved then. Thank you. About this point: "Finally the Download ID, this is odd because this is not CSVI but Joomla code. So Joomla can't save the configuration. It would almost indicate that there is no database entry for CSVI. You do see CSVI under Component -> CSVI Pro?" Yes, I see the CSVI Pro. In fact, I don't know anyway of entering the download ID but from the component -> CSVI Pro menu. But I still get the same error.

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Name: CSVI Pro Version: 5.21.2 i have too : virtuemart csvi

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Hello, Yes, the CSVI VirtueMart Addon which you can find under Downloads -> CSVI Pro Extensions. Take the 6.5.5 version and there you can find the CSVI VirtueMart Addon.

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[quote]Hello Seema, You can find CSVI VirtueMart addon at [url=https://csvimproved.com/downloads]CSVI Downloads[/url] page and in CSVI Pro Extensions section. Look for 7.6.2 version, download and install the CSVI VirtueMart addon extension.[/quote] Thank you. I have installed version 7.6.2.

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I am using Multiple customfields filter for virtuemart. I created csv file according to this instructions http://www.csvimproved.com/en/csvi-documentation/tutorials/922-multiple-customfields-filter-for-virtuemart I also created values in the custom field parameters section. When I import the values, the program seems to create unique search value for every value in the custom_param field. How can I prevent duplicate value creation? I am using Joomla 3.3.6, CSVI pro 5.21.2 and VM 3.0.8. The site is http://www.slovenski-tarok.si/et-test/ponudba User: test pass: testme_xa534 Notice, that there are many duplicate values in the Filter sidebar.

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Hello, in a product already created I imported the following data for the fields in the card was in csv format: product_sku, product_in_stock, product_ordered, low_stock_notification, step_order_level, min_order_level, max_order_level, product_available_date, product_availability Prova-csvi-A, 10000, 0, ,1,1, ,16.12.22, on-order.gif (commas only added for clarity) The log file says to me "You are missing the required field product_sku", strange because I have already successfully entered other data! I also did an update with Maintenance> Available fields> Update but nothing has changed! Then checking the imported data in the product CSVI Pro actually included them all! I attach screenshots [attachment]missing-field-product-sku.jpg[/attachment]

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Hi, I am trying to automatically import a csv file from Google Spreadsheets. The url Google gives me looks like this: https://docs.google.com/spreadsheets/d/1zxun9_LvrPXjSER3Zh-OyvYAUso2qlazYMLdcxmFY1k/pub?gid=0&single=true&output=csv When I test this url in the CSVI template config, I get the message 'The URL has been tested and is valid.' However, when I run the import, I get an error that the .csv extension is missing: Error No extension has been found on the uploaded file /var/www/saint/tmp/com_csvi/1468776321/pub_output_csv, now I don't know what to do with your file. Please check your file if it has a valid extension. Valid extensions are csv, tsv, txt, xml, xls and ods. Is there a workaround for this?

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Hello, I am working with Csvi pro component for exporting virtue-mart products. i made csv for export product i want product image with septate tabs instead of cams separator and without path. like i have product product1 and this product have 5 images so csv should. product title image1 image2 image3 image4 image5 product1 img1.jpg img2.jpg img3.jpg img4.jpg img5.jpg i attached csv file "virtuemart_product_export.csv" with i want with images corresponding to product please check. is there any setting or custom code for export product with images?. i also want image export for product thanks in advance.

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Hi, I'm getting following error when I try to import the header fields from a csv file( for a Virtuemart product import ) Fatal error: Call to undefined method CsviHelperExportfields::getAllFieldnames() in /opt/lampp/htdocs/vm3test/administrator/components/com_csvi/helper/file/import/csv.php on line 198 Joomla version: 3.4.4 CSVI version: 6.1.2 Any idea what the problem is?

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Go to Downloads -> CSVI Extensions, here is a [url=http://www.csvimproved.com/en/downloads/csvi-pro-extensions/csvi-pro-extensions-6-2-0]direct link for version 6.2.0[/url].

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Hello Jacobo, Please update your CSVI VirtueMart addon extension to 7.3.1 version as the issue with VM order export has been fixed in this version. You can find the extension CSVI Downloads page and on [url=https://csvimproved.com/downloads/csvi-pro-extensions]CSVI Pro extensions section[/url].

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Hello, VirtueMart addon is not a part of CSVI core package. You need to download it from CSVI Pro Extensions section in [url=https://csvimproved.com/downloads]CSVI downloads[/url] page.

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Hello, [quote]Please help. Plugin and J2 store component enabled, however, template csvi does not show J2store component selection.[/quote] Go to CSVI Tasks page and click on Reset button. This should get you J2Store in component list in your template. Would also recommend you to [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]update your available fields[/url] before running your import. [quote]Import to K2 component writes: No extension has been found on the uploaded file /home/www/paradises.biz/www/paradises.biz/tmp/com_csvi/1971482523/e2uj6wxv, now I do not know what to do with your file . Please check your file if it has a valid extension. Valid extensions are csv, tsv, txt, xml, xls and ods. Feed is an xml file, so what I do you do badly?[/quote] In your template settings on file tab, set Use file extension to XML so you are forcing CSVI to use XML as extension for the file. See if your file is read after that.

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Hi, Can you check why these imports did not work, I think only like one product imported and [attachment]com_csvi.log.14.zip[/attachment] [attachment]com_csvi.log.10.zip[/attachment] [attachment]images import dec 2017.csv[/attachment] [attachment]product import test 2 dec new.csv[/attachment] Joomla version: 3.8.2. Virtuemart version: 3.2.6 CSVI pro version: 7.3.0

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Hello Patrick, Yes that is the problem. You can download latest CSVI VirtueMart addon from [url=https://csvimproved.com/downloads]CSVI Downloads[/url] page and on CSVI Pro Extensions section.

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Hello, You don't seem to have CSVI stockable custom fields plugin installed on your site and so the custom fields are been processed which in turn is the cause for no drop downs. Download and install [b]CSVI Stockable Custom Fields[/b] from [url=https://csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-7-2-0]CSVI Downloads[/url] page and then run the import again.

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Hello, [quote]Problem 1 - Virtuemart image is not showing. Reading your forums I see that allow image to be saved on server must be checked, which it is for the template. The image file exists under the file location. Typing in URL shows this. CSVI Product Sample file csv com_csvi.log.21 [/quote] You have used absolute url for your image which is not needed as the image is stored in your server already. You can just use the name of the image in import field like glow-bracelet.jpg. CSVI will take the VirtueMart default location for the product image(images/stories/virtuemart/product/) and process the image. Try import after this change and your image should process good. [quote]Problem 2 - Error message: These fields have been found but are not supported by CSVI: price_quantity_start, price_quantity_end. I have run update fields several times as suggested in the log. CSVI Prices Sample file csv com_csvi.log.25[/quote] As i mentioned already in other post you need to do [url=https://csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]price import[/url] for this and not product import. Price and product are two different imports, you need to setup two import templates and use import file accordingly. The fields price_quantity_start and price_quantity_end are not supported by product import and so you see the error. Please check the linked document on how to do price import.

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Hello, Do you have CSVI VirtueMart addon extension installed? If not you can download and install it from [url=https://csvimproved.com/downloads/csvi-pro-extensions]CSVI downloads[/url] page.

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Hi, i follow the instruction of this link but something not work properly: http://www.csvimproved.com/en/support/import/203-virtuemart/922-multiple-customfields-filter-for-virtuemart Joomla: 3.4.4 Virtuemart: 3.0.10 CSVI Pro : 6.2.0 Product Filter: latest version (download yesterday). When i try to import a filter (example color) all seem work properly CSVI doesn't give error, but if i go in the product the filter is not choose (see screenshot) it report available for all and not the color that i choose in the csv file. I attach the file that i use to test. Sorry for my bad english hope you understand the problem. Regards Enrico

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I managed this by simply modifying the template for price export. These are the fields i set up for the template: product_sku product_price product_override_price After exporting with these fields, i filled the table product_override_price with "new" prices for an override price. Finally i imported this CSV back into CSVI. And now the "new" override prices are shown. See attached file for the fields and an example.

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Hello, CSVI doesn't remove anything when it comes to a replacement rule unless you ask it to do so. You can check the actual CSV file with another program if the descriptions are there. The rule as I posted won't remove the descriptions, just the linebreaks. If you have any other rules in place, make sure that they are not the ones removing the descriptions.

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Hello, I´m having troubles importing fields with accented characters or other special characters (á í é ñ) For example field last-name Chávez is imported as Ch vez I had even tried converting CSV to UTF-8 Unix fle using TextPad but still not working. Any option? Best regards Joomla 3.5.1 VM 3.0.17 CSVI Pro 6.5.5

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Hello, Have a look at [url=https://csvimproved.com/support/import/203-virtuemart/912-import-virtuemart-prices]import VirtueMart prices[/url] document to know more on price import. CSVI will process values with multiple rows so you should have your CSV file in the format below "product_sku1";"price_quantity_start";"price_quantity_end";"product_price" "product_sku2";"price_quantity_start";"price_quantity_end";"product_price" "product_sku3";"price_quantity_start";"price_quantity_end";"product_price"

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Hello, You mean you have installed CSVI Pro VirtueMart addon package found in CSVI site >> Downloads page >> CSVI Pro Extensions section? If yes, try [url=https://csvimproved.com/support/questions-and-answers/1098-missing-fields-in-csvi]updating your available fields[/url] as explained and see if it helps.

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Hello Anne, The extensions you have pasted for 7.3.0 version are part of CSVI package and should also be updated when you install the package. Can you run the update again downloading it from [url=https://csvimproved.com/downloads/csvi-pro/csvi-pro-7-4-1]CSVI Downloads[/url] page?

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Hello, [quote]but the text delimiter should be something like ~ because " is used in HTML (or I am missing something?)[/quote]You are missing something. The CSV specifications state that any " used in your text should be duplicated, so you get things like this [code type="markup"]"link"[/code] Any spreadsheet will save the data correctly for CSV by duplicating the " where needed. Nothing you need to do for that. You can use the linebreaks, just make sure you use the text enclosure. CSVI has no issue dealing with linebreaks.

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Hi, I have imported all the products (as file name "upload v4.csv")however there is "brother" products which related product show nothing but " image unavailable". it seems like the related product has not been link cause when i clicked it , nothing happen. I also attached the debug information as well. not sure what i done wrong. Joomla version :3.7.2 CSVI version :7.2.3 https://euromore.eu/index.php/fr/cartouche-pour-jet-d-encre/brother/brother-cartouche--lc10-cartouche-compatible---36-ml--noir-detail [attachment]upload v4.csv[/attachment] [attachment]debug 24_6_2017.xlsx[/attachment] [attachment]upload v4.csv[/attachment] [attachment]debug 24_6_2017.xlsx[/attachment]

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Hello, I need ti import Virtuemart orders and order items from a website using VM2 -- CSVI Free to a website using VM3 CSVI Pro 7.3.0. Import is successful but I don't know how to import status change, shipment and payment data [attachment]captura1.jpg[/attachment] Also, I don't know how to import order items -- how do I map items to orders? I see no order number in order items export I'm using Joomla! 3.8.2 and VirtueMart 3.2.6 I've attached a sample of export file that I'm using and debug log [attachment]exportar-pedidos2.csv[/attachment] [attachment]com_csvi.log.34.zip[/attachment] Thanks in advance

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That means CSVI ignores the VM core settings? [attachment]CSVI-2.jpg[/attachment]

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Hello, First of all, your import file looks good to me. [quote]it stops (stucks) after 3 seconds of last server response field...[/quote]Have a look at the [url=http://www.csvimproved.com/en/support/questions-and-answers/832-using-firebug-to-analyze-import-problems]Using Firebug to analyze import problems[/url] to see if you can find anything why it stops. There seems to be no reason to stop from the CSVI point of view. It could also be a plugin that interferes with CSVI. [quote]When i am trying to import the same csv file but without product_sku values(prointa teliko export TEST), it completes the import it but it imports only 50 lines of 324...[/quote]Without the product_sku, nothing will happen as CSVI won't have anything to add/update. [quote]another question i want to make is what are the apropriate fields i have to export for virtuemart products so that all of my 1958 products to be in the csv and not only the 324 products....[/quote]Post the debug log of your export, so we can see what is there. If the export is not always 324 but the number is different all the time, it is the server killing the export.

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Hello, Starting with CSVI 7.3.0 version we have added a new feature for adding date format to date fields in CSVI template fields page and the function getDateFormat() is for this functionality. This function is missing in CSVI file at location administrator/components/com_csvi/helper/exportfields.php and so you are getting this error. Did the update of CSVI go without any issues on your site? Can you try to update CSVI again and check?

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Hello Tim, In CSVI 6 the folder is called [b]helper[/b] without the S. There is no helpers folder in CSVI 6. So I am guessing now you are not using CSVI 6?

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Hello Tomasz, Yes it was caused by CSVI update :) This code will be included in our CSVI 6.6.0 release so till then please make sure the patch is updated when you update CSVI version.

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Hello Tony, This SQL error is not related to CSVI Update or CSVI component itself.

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Hello, You need to [url=http://www.csvimproved.com/es/downloads/csvi-pro-extensions/csvi-pro-extensions-6-2-0]install the VirtueMart addon[/url] as well if you are using CSVI with VirtueMart.

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Hi Roland, Thank you, I will give it a try. Just for your info, the csv file that I have been using was originally generated from CSVi, and was then opened in Excel 2010, and when saved, was saved as a CSV file, so apart from the exported file, it has never been saved as an excel file of any version. Ref the BOM, I was unaware of this as I only have excel and notepad to use for converting, and it is not visible to me as a UTF-8Y, only as a UTF-8. Regards John

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CSVI 6 is a complete rewrite so anything is possible but if it were a real error in CSVI, you wouldn't be the only one having this issue. Another thought, did you install CSVI 6 over an existing installation? If so, you will most likely have a mix of old and new files. In that case it is better to do a complete new installation by following the [url=http://www.csvimproved.com/en/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] document and then install CSVI Pro again and the VirtueMart add-on needs to be installed again.

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Hello Ivan, It is not the problem with our CSVI plugin. As the error says "403 Forbidden error" something is blocking CSVI. It could be because of security plugins like Admin tools or may be your htaccess file which is stopping CSVI to access the URL /administrator/index.php. Please check these and give access to CSVI.

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Hey Marko, While testing the filename export I stumbled upon an issue in the front-end export. So we are fixing that to make sure the given filename is used for export. This is not related to your request but was uncovered because of it. No changes on your end need to be made for this. The one thing you will need to do is alter the HikaShop CSVI export plugin we provide. You will need to add this line to your version[code type="markup"]$uri->setVar('form_export_filename', $order->order_id . '.csv');[/code] and change it so you get the filename you like. In this example it is only exporting the order ID as filename and I am not sure that is enough. So this example, if you export order ID 5, you get the 5.csv file. Adjust it to your needs. Make a backup as well because it will be overwritten if you update CSVI, so you need to reapply the change.

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I'm sorry, i tought that CSV Improved is a dutch company. I would like to use the icecat option in CSVI Pro, and followed these steps : https://csvimproved.com/support/import/203-virtuemart/868-import-icecat-product-information Unfortunatly every attempt failed. Joomla 3.7.4 + CSVI Pro 7.2.3 + CSVI addon_virtuemart 7.2.0 I have an active account for Icecat. And filled in every item in the "Dashbord" like user and password, even Download ID and Domain. For the icecat strings (index URL + Manufacturer URL) i have left them as default. Then we go to "Maintenance" load icecat indexes: Using everything as default the output is : String could not be parsed as XML Using the options gzip off + load type single, the output is : COM_CSVI_ICECAT_INDEX_FILE_NOT_FOUND At first i tought that the default strings (index URL + Manufacturer URL) were outdated. But the are correct, and in a browser accessible. What am i doing wrong ?

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Hello, Please follow the instructions in the document for [url=https://www.csvimproved.com/support/questions-and-answers/1068-uninstall-csvi] Uninstalling CSVI[/url] and then do fresh install of CSVI 6.5.2 version and Virtuemart addon.

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Hello, Which CSVI Version are you using? This issue has been already identified and fixed with CSVI 7.6.2 version. It is advised to install the latest CSVI 7.9.0 version and check if the error is gone.

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Hi, Ive just updated from CSVI Pro version 7.1.0 to 7.4.1 but ive just noticed the frontend imports are no longer working, its giving a 404 component not found, when I go into the backend on the menu item, it shows nothing under the Menu item type, and if I click to select I no longer find CSVI as an option to add here. Your help would be much appreciated, im really hoping you haven't got rid of this functionality. Also I spotted on the Extensions > Manage > Manage the following CSVI 7.1.0 and 6.5.1 extensions still installed, please do let me know if I should remove, thanks! CSVI Field combine Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10088 CSVI Field copy Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10089 CSVI find and skip rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10128 CSVI Margin rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10090 CSVI Mulitple Replace rule Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10130 10127 CSVI Pro Administrator Component 7.4.1 18 January 2018 RolandD Cyber Produksi N/A 10130 10082 CSVI Pro Site Package 7.1.0 25 February 2017 RolandD Cyber Produksi N/A 10130 CSVI Pro - CSVI Pro Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10085 CSVI Pro - Joomla! Categories Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10083 CSVI Pro - Joomla! Content Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10084 CSVI Pro - Joomla! Menus Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10086 CSVI Pro - Joomla! Users Site Plugin 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10130 10087 CSVI Pro - K2 Site Plugin 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10092 CSVI Replace rule Site Plugin 6.5.7 24 April 2016 RolandD Cyber Produksi csvirules 10091 CSVI Value comparison Site Plugin 7.1.0 Many thanks! Mark

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Hi, I'm currently having some issues with exporting from the Virtuemart Users Info area. No matter what template fields I use or settings that I change it exports a blank csv. Please find the details below: Version of the extension you are using: VirtueMart 3.2.14 CSVI version (Latest is not a version number): CSVI Pro 7.6.2 A copy of the template you are using: Please find attached [attachment]csvi_templates_20180711.xml[/attachment] Collected debug information: Please find attached [attachment]com_csvi.log.25.zip[/attachment] I have been able to successfully complete a Joomla users export but not sure why this one isn't working. Thanks for your help

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Hello, [quote]Is there a way that the name of the csv file to not be static, but the filename.csv , to be for example: username_of_the_order.csv ? So every time that it is exported i need the filename to be the username of the order. I am talking for "Filename for exported file" , on File tab, of the template.[/quote] No that is not possible as of now with CSVI. The only way to not to use static filename is by adding date placeholders to the filename like filename_[Y]-[m]-[d].csv where the year,month and date of order exported is replaced for [Y],[m] and [d].

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Hello Teresa, This is a known bug in CSVI 6 and it is fixed in our CSVI 7 version. Once you update your CSVI to CSVI 7 you shouldn't be seeing this error. This issue has also been discussed in the thread [url=https://csvimproved.com/forum?view=topic&catid=44&id=33506#51595]here[/url].

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Hi, I export categories, but the file appears to be empty when I import it to the new site. I am using: CSVI Pro 7.2.3 Export: Joomla! 3.6.5 and VirtueMart 3.2.0 (old site) Import: Joomla! 3.7.5 and VirtueMart 3.2.4 (old site) [attachment]CSVI_VM Categories export_14-09-2017_09.38.csv[/attachment] [attachment]com_csvi.log.4.zip[/attachment] Please Help! Best regards, Sam

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Hello Lindee, The MySQL error is about CSVI looking for one of its field in database table and could not find it. It means there are still leftovers of your CSVI installation. Please follow the document [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1068&catid=22&lang=en-GB&Itemid=252]Uninstall CSVI[/url] to clean up your installation and install CSVI 7.1.0 version directly instead of using CSVI 5.21.2.

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Hello, I found an issue with your CSV file. Your parent product and child products all have same product_sku. This field is a unique field used by CSVI to either update or insert a product. Since all the three products skus are same, there is only one product inserted and it is been updated subsequently. Please correct the product_sku and try doing the import again.

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Hello again. I am importing a csv file. The field name used is "description" I want this field to import to "introtext" (K2 field). I have edited the template field "introtext" so the file field name is description, yet I get an error on import Unsupported Failure These fields have been found but are not supported by CSVI: description Is this not how this functions?

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CSVI Pro 7.2.3 virtuemart 3.2.2 Joomla 3.7.2 In my CSV there is a field that contains the category including the path. [code type=""]['Barbecues & heaters', 'Gasbarbecues', 'Fiësta', 'Fiësta 600'][/code] So Fiësta 600 is the final category and the subcategory from the previous ones Can csvimproved create the categories and place the item in de last named category during the import of the product?

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Hello Don, See the [url=http://www.csvimproved.com/en/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] tutorial on how to uninstall CSVI completely. It is important to make sure the tables are removed.

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Hello, You need to download and install the CSVI VirtueMart addon from the Download section under CSVI Extensions, after that you can see VirtueMart in the drop down list. Also i see that you have installed the old version of CSVI as the current version is CSVI 6.6.2, it is recommended you install the latest version.

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Hi All, Thanks for your efforts. Sadly, while it's now removed the Resized folder, it's still not working as expected. My csv contains the image filename and thumbnail filename like so: category_full_image,category_thumb_image AVT/image.jpg,timage.png In the old version of virtuemart and CSVi (assuming Location product files = "images/vm") the thumb was relative to the full image so this used to populate "Used url" and "Used thumb url" like this: images/vm/AVT/image.jpg images/vm/AVT/timage.png In the current situation (Joomla is 3.6.5, Virtuemart is 3.0.18, CSVi is 7.1.0 Pro) but before the patch, the same csv file is producing this: images/vm/AVT/image.jpg images/vm/AVT/Resized/timage.png After the patch, it populates like this: images/vm/AVT/image.jpg images/vm/timage.png I presumed that it was now working relative to the Location product files folder and tried amending the csv to include the AVT/ part to the path like this: category_full_image,category_thumb_image AVT/image.jpg,AVT/timage.png But this file is producing the same results, ie the AVT/ folder is being ignored and the path to the thumbnail is assumed to be in images/vm. Please advise.

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I have the same problem after updating csvi joomla Joomla! 3.5.1 CSVI Pro 6.5.7

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Hello, This is not an issue with the export itself but with Excel unable to handle such files. You're best bet is to use OpenOffice or LibreOffice as they have no issues to read such CSV files. The other option would be to manipulate the output before it is exported using replacement rules in CSVI. Of course I also assume you have set both the field delimiter and text enclosure values.

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Hello, You can either [url=https://csvimproved.com/support/questions-and-answers/917-how-to-enable-updates-in-csvi]update your CSVI[/url] using Joomla updater or you can download the latest version from [url=https://csvimproved.com/downloads/csvi-pro]Downloads[/url] page of CSVI main site and install it from Joomla extension manager.

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Hi, I have this com-csvi-about constantly, to each article I create. http://lightco.com.au/com-csvi-about/guide-to-hanging-light-over-the-dining-table http://lightco.com.au/com-csvi-about/guide-to-hanging-in-the-entrance http://lightco.com.au/com-csvi-about/guide-to-hanging-your-light-over-the-kitchen-bench http://lightco.com.au/com-csvi-about/guide-to-hanging-light-over-the-kitchen-sink etc.... If I remove the com-csvi-about, I end up with a 404 page. It seems to appear only for articles, nothing related to VM. I went to csvi/about and click fix but the links remain the same. Can you tell me please how to remove this? Thank you

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HI, When I import a virtuemart category csv file it says results as Failure i checked in the log it shows results as [b]Failure[/b] and action as [b]Unsupported [/b]and it shows a message as [b]These fields have been found but are not supported by CSVI[/b] i created a[b] category import template with list of fields[/b] category_name category_path file_title file_url my csvPro version is 5.21.1 my virtuemart version is 3.0.6.2 my joomla version is 3.4 Here i attached full log file and sample category .csv file

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Hello, I´m trying to export custom fields (title) and values from my test site. Unfortunately the order in export file in title and value is different. So there is no correct matching between the fields. In the database the data is ok. Do you have an idea? The csv is only one article (part from the export) but the wrong data is everywhere. Best regards PS: Joomla 3.4.1, virtuemart 3.0.8, csvi 5.21.2 link to the article (csv): http://test.lindauer.org/index.php/einrichtung/werkstatt-und-lager/werkzeugschrank-mit-fluegeltueren-innen-4-boeden-h1950xb930xt400mm-detail

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Hello, First of all in your CSV file i see the usage of fields ending _id which is not recommended. Those are primary key fields of database table and using them will mess up your records. The reason you are not seeing products is because of field virtuemart_product_id in your import file. This field will tell CSVI to always update the product and not to create a new one. You need to use product_sku field instead, this will tell CSVI to create a product if not in database else to update product if found. Try importing after cleaning your import file and see how it goes. Post the debug log if you have any issue.

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Hello, [quote]1. When I import a csv with only category_path and category_description it somehow changes the order of cateogries in VM. Could I set it somehow to "not change" the ordering in VM?[/quote] Try to add a field ordering in import file and the categories will be import with your way of order set in import file. [quote]2. Is it possible to rename category names with csvi?[/quote] CSVI imports the category_name with category_path field, i mean the last entry in category_path field will be taken as the category name. So it is not actually possible to rename the category name but you can create a new one and delete the old category using category_delete field.

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Hi, I need to import the tags for each product with CSVI Pro. I created a custom field "Tags" I now have to match a word as a tag for each field provided for each product! I tried this but csv does not work: product_sku, plugin_name, custom_element, custom_title, custom_value field_type padre-sku, Tags, pippo, Tags parola, E Can you help me? Thank you

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CSVI Pro 7.2.3 virtuemart 3.2.2 Joomla 3.7.2 My CSV has imagenames in 1 field Sometimes 1 sometimes more images in 1 field the field looks like this [code type=""]['155103_155202_part_2017.jpg', '155202_2017.jpg'][/code] i already filtered out with the filter plugin: [ ' ] I have no clue what to do next. Sometimes there are more then 2 images Thanks in forward

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Hello, Do not install the CSVI package, after running the query i sent in my previous post, does your CSVI extension work? In your Joomla menu go to Components >> CSVI Pro and check if it works.

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Hello, Not sure what has happened with your installation but I recommend doing a clean installation of CSVI. See the [url=http://www.csvimproved.com/en/support/questions-and-answers/1068-uninstall-csvi]Uninstall CSVI[/url] tutorial on how to remove CSVI completely. It is important to remove all the tables from the database before doing a new installation.

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Hello, Have you updated your CSVI VirtueMart addon to 7.3.1 version? You can find this version in CSVI Downloads page and in [url=https://csvimproved.com/downloads/csvi-pro-extensions] CSVI Pro Extensions[/url] section. There is a fix done for VirtueMart order export having empty fields in that version. Can you update and do the export?

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[quote]CSVI Pro Version: 6.1.2[/quote]First would be to update to CSVI 6.3.0. As for the rest of the issue, I think you have an issue with your availablefields table. In PhpMyAdmin go to your database and remove the table csvi_availablefields, after that uninstall CSVI and then install CSVI again and after that install the CSVI VirtueMart add-on. Reset the tasks and update the available fields. You should see all the needed fields in the Maintenance -> Available fields page.

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Hello Chris, The clue I have is that this means you have either an old CSVI still on that site or there are things left from an old CSVI installation. CSVI 6 cannot be installed on an old CSVI version. At least not yet, the update SQL script is not yet complete. Do you have an old version still installed?

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Hereby an overiew of the rules and the fields. [attachment]CSVI Fields.png[/attachment] [attachment]CSVI Rules.png[/attachment]

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Hello, [quote]I can instal a "CSVI 6 Beta" simultaneus with CSVI 5 Pro? Or "CSVI 6 Beta" replace CSVI 5 Pro?[/quote]You cannot install CSVI 6 and CSVI 5 at the same time on the same site. You can replace CSVI 5 with CSVI 6 Before I continue with your example. Looking at your screenshot of VirtueMart 1, that layout is a customization, so it will never look like that in VirtueMart 3 unless you customize it. Now your example. In VirtueMart 3 they introduced Multi Variants, this is the equivalent of the attributes in VM1. Here is [url=http://www.csvimproved.com/en/support/import/203-virtuemart/1064-importing-multi-variant-custom-field]Multi Variant tutorial[/url] on how to use with CSVI 6. Have a look at that and see if you can use that. You can always create a first product by hand of course to see how things work in VirtueMart. There is an alternative, [url=https://breakdesigns.net/extensions/stockable-custom-fields]Stockable Custom Fields[/url] however CSVI doesn't support it yet. I am working on implementing support for this extension.

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Hello, If you are running latest CSVI 7.12.0 version you don't need the patch anymore. The fix has been included in CSVI 7.7.0 release. Update your CSVI and let me know if your issue is solved.

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Hello, [quote]Thank you, that seems to have solved the problem. I suppose it will included in the next upgrade?[/quote] Yes, this will be included in our next release. [quote]About your second reply: I am aware of that. However, this is not a fresh import, but a correctional one. The CSV file is built from a CSVI export file, indeed to avoid ID problems. Please let me know if my reasoning is still not correct.[/quote] The id fields are avoided so CSVI decides if the record has to be inserted or updated using the required fields of an import. If there is an id field then it is always an update. Since you are aware of that then it should not be a problem.

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Hello, [quote]How do I do this? My Joomla is up-to-date and my CSVI too[/quote] No problem, I meant if your CSVI is not up to date. [quote]I clear cache, I find updates, but there are no updates.................... it says. However, when I go to the Dashboard, they tell me that "The CSVI Addons that have been installed have been sold. The addons must be updated so that they are the same version as CSV Improved. In Extension you can see the current list of addons and the version number. The addons can be updated on the Update page of Extension Management." The link however doesn't work[/quote] Not sure why the link does not work for you but it does work for me. Go to Extensions >> Manage >> Manage, click on Search tools and select folder filter to be CSVIaddon. Can you post the screenshot of the page? That will tell us which extensions are outdated and the version running.

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@Atrus This is exactly what I want to test at the moment. Do you have a sample CSV file of how have imported your products that I could take a peek at? I have already imported 100's of parent/child products and now want to use CSVi to set all the multi variants up, where all my parents are not orderable, Thanks Andy

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Hi, I just bought the CSVI Pro 6.1.0 and installed it on a test joomla/virtuemart. (VirtueMart 3.0.8, Joomla! 3.4.3) I uploaded the templates and managed to export a file. I see 10 records were processed, but when I open the CSV file it is empty. I switched the language into Dutch and English and none of them works? Any thoughts please? Thanks, Jo

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Hi, i've another problem. I know that CSVI only supports the Use custom label option. My database was migrated from VM2. If I try to insert a new product it's ok. If I try to update an old product, it does not work well. CSVI update all correctly using the old correct ID but doesn't update the field 'custom label' and doesn't update the 'custom fields'. In attachment two screenshot before the import and one screenshot after import. Help me please. Thanks. [attachment]before 01.PNG[/attachment] [attachment]before 02.PNG[/attachment] [attachment]after 01.PNG[/attachment] [attachment]ESEMPIO4.csv[/attachment] [attachment]com_csvi.log.75.zip[/attachment]

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When i want to export products from virtuemart server error that you can see it and the other errors . The list with the addons all have 7.0.2 and virtuemart have 6.6.4 version. Maybe if i unistall it o solve the problem .Help me please. [b]Σφάλμα CSVI Addons you have installed are outdated. You need to update your addons to the same version as CSVI extension. In the extension manager you can see the current list of adddons and their versions. You can update the addons from the Update page in the Joomla Extension Manager. An error has occured during the import. Below the information received from the server. Status error: 500 Status message: Internal Server Error [/b] CSVI Field combine Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10189 CSVI Field copy Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10190 CSVI find and skip rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10213 CSVI Margin rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10191 CSVI Mulitple Replace rule Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10212 CSVI Pro Ιστότοπος Πακέτο 7.1.0 25 February 2017 RolandD Cyber Produksi Μ/Δ 10215 CSVI Pro Περιοχή Διαχείρισης Εφαρμογή 7.1.0 25 February 2017 RolandD Cyber Produksi Μ/Δ 10183 CSVI Pro - CSVI Pro Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10186 CSVI Pro - Joomla! Categories Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10184 CSVI Pro - Joomla! Content Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10185 CSVI Pro - Joomla! Menus Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10187 CSVI Pro - Joomla! Users Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csviaddon 10188 CSVI Pro - VirtueMart Ιστότοπος Πρόσθετο 6.6.4 25 August 2016 RolandD Cyber Produksi csviaddon 10194 CSVI Replace rule Ιστότοπος Πρόσθετο 6.6.4 25 August 2016 RolandD Cyber Produksi csvirules 10192 CSVI Value comparison Ιστότοπος Πρόσθετο 7.1.0 25 February 2017 RolandD Cyber Produksi csvirules 10214

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Hello, [quote] I was updating 5.15 free to 5.21.1 pro[/quote]How did you manage that? CSVI Free doesn't even run on Joomla 3. [quote]I pressed the fix database and all the errors went away. The only thing left is now the menu looks off. Is this a concern? Did the extension install correctly?[/quote]Since this is a new install I would say to be sure you better do a clean install. Go to Maintenance and select CSVI Pro -> Delete CSVI tables. This will remove all CSVI tables and then you go to Extension Manager and uninstall CSVI Pro. This will clean out CSVI from Joomla. After that do a new CSVI Pro install, you shouldn't have any issues after that.

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Hey Petra, [quote]After saving it back using Excel: product_sku;product_desc ABC;This is a description; A description with ""extra"" use of the delimiters[/quote]That is actually an invalid CSV. [quote]The removal of the " as text delimiters leads to problems with ; messing it up and others.[/quote]Correct. I gave it a try with Excel 2010 here an it produces this CSV file: [code type="markup"]product_sku;product_desc ABC;"This is a description; A description with ""extra"" use of the delimiters"[/code] and this is a correct CSV file. Not sure what is going on with your Excel. In Excel, make sure you save the file as CSV (Comma delimited) and not as one of the other ones. [quote]So, the feature I was really looking for was an equivalent to your "Excel CSV" for the import template. [/quote]It isn't a feature CSVI needs. Programs should save correct CSV format files. The macro shouldn't be needed and I agree, it is difficult to explain it to users.

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You have a problem with the database table csvi_availablefields. Easiest is to delete this table using PhpMyAdmin for example, then uninstall CSVI, install CSVI and install the CSVI Addon that you need. You should have all the fields again.

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Hello, May i know which version of CSVI you are using? There has been an issue that urls showing com-csvi-about which is discussed in this [url=https://csvimproved.com/forum?view=topic&catid=44&id=32942&start=6]thread[/url]. This issue has been fixed in CSVI 6.5.7 version so if you running on lower version try updating your CSVI. You can then Go to Components -> CSVI Pro -> About, Click the Fix menu button. Also the existing menus should be resaved so they dont have com-csvi-dashboard text. Let me know if this helps.

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Hello Francesco, You need to update your CSVI to 7.3.0 version as that is the latest version. There was a issue with CSVI 7.0.0 and Joomla 3.8 version which has been fixed with CSVI 7.3.0 version. Make sure that your update your CSVI addons to latest version as well. Let us know if it solves your import issue after that.

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Hello, There is no way to do this with CSVI as CSVI simply sends out it's emails to the email addresses specified in the template. The only thing you can do in CSVI is specify multiple recipients but not distinguish between them.

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Hello, I saw already a similar post, so I would like to know how far is the implementation to update order status with CSVI. I see there is a possibility to import a csv with fields virtuemart_ordeer_id and order_status and I would like to know if this is already the option. It would be possible also to let virtuemart send the email of status change automatically? Thanks Matteo

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Usually caused by security plugins used like Admin Tools or a setting in htaccess. This is something outside of CSVI as it is simply the system telling CSVI it is not allowed to access it's own file. It's odd that you get it with CSVI 6.3 because it has been the same since it's inception in CSVI 6.0. Something else must have changed on the site/server.

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Hello everyone, I have updated CSVI Pro to 7.11.0 with Virtuemart plugin and during import I get this error constantly. [attachment]Screenshot_9.png[/attachment] My CSV file (template) hasn't been changed, so I must say problem is in the latest version of the component. Can someone explain where can I find a solution? Joomla! 3.9.1 VirtueMart 3.4.2 PHP 7.3.0 Thank you

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Hi CSVI team, I don't think CSVI could import tags in a Joomla! 3.x database. But maybe for the future version 6 of CSVI a new plugin to import tags would be very usefull. Best regards Simon

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HI, after updating to CSVI Pro 7.4.1. I get info that my extentions are not upated. I tried finding the extentions from your download page but can only find a few of them (virtuemart and custom fields). But where can I find these others:still arked 7.3.0. ? - Anne here the list: CSVI Pro - CSVI Pro Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10153 CSVI Pro - Custom Filters Sivusto Liitännäinen 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10279 CSVI Pro - Joomla! Categories Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10151 CSVI Pro - Joomla! Contacts Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10209 CSVI Pro - Joomla! Content Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10152 CSVI Pro - Joomla! Custom Fields Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10210 CSVI Pro - Joomla! Menus Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10154 CSVI Pro - Joomla! Users Sivusto Liitännäinen 7.3.0 9 October 2017 RolandD Cyber Produksi csviaddon 10214 10155 CSVI Pro - VirtueMart Sivusto Liitännäinen 7.4.1 18 January 2018 RolandD Cyber Produksi csviaddon 10169

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Hello, Did you install the [url=https://www.csvimproved.com/downloads/csvi-pro-extensions/csvi-pro-extensions-6-5-7]Product Filter custom field[/url] plugin? This is required for CSVI to know how to handle this specific field.

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Hello, Have sent an email with CSVI Pro 7.6.2 version along with CSVI VirtueMart addon. Please check.

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Don, [ol][li]Uninstall CSVI[/li][li]Remove all tables from the database that start with zko0a_csvi[/li][li]Install CSVI 6 component[/li][li]Install CSVI 6 HikaShop addon[/li][/ol] That should do it.

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Hello Pieter, There was a compatibility issue with CSVI and Joomla 3.8 version and it was fixed with CSVI 7.2.4 version. Please update your CSVI to either 7.2.4 version or to the very latest 7.3.0 version so your import would work.

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Hello, I think there is something wrong with your CSVI installation, the page looks broken. Can you try to uninstall CSVI from Joomla Extension manager and do a fresh install? Don't forget to install CSVI VirtueMart addon too.

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Hello Marios, [quote]I've attached a screenshot for you to see what I have. The sample category csv with the category names and they are around 600 in total. The product csv rather than the category path have the category id. But when I make my template for category import I can't add the ID or parent that I have in my CSV file. How can I make this work for my website?[/quote] The name of the field to be used for category id is virtuemart_category_id, if you are using quick add button and don't see this field, click Show ID fields option to see all fields ending with _id. For importing parent id, you cannot do it with VirtueMart category import because CSVI populates parent id using category_path field. Since that is possible with your import file, what you can do is first create a template and import virtemart_category_id and category name using VirtueMart category import and then create another template and using [url=https://csvimproved.com/support/questions-and-answers/863-custom-tables-import]CSVI custom table operation [/url] import parent id and child id into virtuemart_category_categories table.

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hello i have this issue greek character filename file_url unable to import i have a csv file from my vendor that sending images on greek characters for example Σ0102219.jpg on the server it is stored like this https://www.rigas-moto.gr/IMAGES_IMPORT/6-4-19/%CE%A30102219.jpg and csvi can not import this file because it says remote file dont excist any patch for this???

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Hello there, using J3/VM3/CSVI 5.21.2 In my export csv files I find that for product URLs (and image urls) the site name is missing. The URLs start with /index.php?option=com_virtuemart. Maybe it's something completely obvious that I missed, but I can't find it. Already tried with SEF URLs and non-sef, but same result. Help would be appreciated. Thanks and best regards Petra

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If these are CSVI 6 templates, then yes. If not you will need to convert them to CSVI 6 format first.

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Hello, [quote]Thank you so much. Order status is working ok, but shipment and payment information is still missing[/quote] You don't need virtuemart_paymentmethod_id and virtuemart_shipmentmethod_id in your import file. Just import payment_element and shipment_element and CSVI will automatically update the equivalent ids of these payment_element and shipment_element. [quote]Thanks for the patch but the website I'm exporting from is using Joomla 2.5 and CSVI free. Target website is using CVSI 7.3.0. How can I do this then?[/quote] We don't support CSVI free version. What you can do is when you are creating orders you can retain the same order id as in your VM 2 database. Add virtuemart_order_id to your order export in VM 2 site and in your new site where you are doing order import, in your import template on Option tab set Keep Order ID to Yes. CSVI will create orders with same id as in your import file. Now in your order items export you can add field virtuemart_order_id instead of order_number and import it in your new site. Since the order id is same as your old database linking your order items will be done to the same order id. Hope it is clear.

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joomla 3.6.2 virtuemart 3.0.18 hello, i installed csvi pro 6.6.4 after i installed csvi pro virtuemart extension plugin. all csvi extensions are enabled at joomla extension manager. all virtuemart fields are mapped at csvi backend. but i can not choose virtuemart component at template configuration. please i need help. EDIT: SORRY i dont know why but now it works!

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Hello, Did you upgrade your CSVI from an older version? In CSVI 7.1.0 version there is no cron button in templates. The way of using cron has changed since CSVI 6 version so i guess you would have upgraded your version and your installation has messed up. Take a look at [url=https://csvimproved.com/index.php?option=com_content&view=article&id=1076&catid=22&Itemid=252]Installation or Upgrade to CSVI 6 document[/url] to follow the procedure to upgrade from CSVI 5.

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Hello, [quote]Here is my csv category file - akvamirspb.ru/site/temp/cat1.csv How do I edit it?[/quote] The file you sent still has fields category_full_image and category_thumb_image. I guess you have replaced these fields to file_url and file_url_thumb in the import file you used. So checking your file in CSVI Analyser shows that you have category_full_image and category_description as text in your rows instead of image name and actual description. Check the screenshot attached. You can check your file yourself using [url=https://csvimproved.com/support/questions-and-answers/2957-csvi-analyser]CSVI Analyser[/url] to see what i am talking about. You need to replace these values so your image gets imported correct. [quote]I've attached screenshots of Products and Categories[/quote] You product page screenshot shows that product has been assigned to a category, check the product category column in screenshot. For your categories showing products as 0, look for a category for which you have assigned products in your import. For example take the first product in your products page screenshot, use the category name in search filter in VirtueMart product categories page. Do you see the products then? [attachment]Screen Shot 2018-04-11 at 5.50.08 PM.png[/attachment]

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