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Resolved Virtuemart Products are not updating.

  1. capableengineer
    capableengineer
  2. RO CSVI
  3. Monday, 27 March 2017
  4.  Subscribe via email
Hi,
I hope you will be fine and good.
I purchase the CSVI Pro Extension from here few days ago.
I install it in my joomla cms.
I want to upload the Virtuemart products from my CSV file.
I also create the template in CSVI.
When I import file and click on Perview, I get this error.

Notice: Undefined property: CsviViewImportsource::$template in /home/websiterdesigner/public_html/administrator/components/com_csvi/views/importsource/tmpl/default.php on line 24

Fatal error: Call to a member function getName() on a non-object in /home/websiterdesigner/public_html/administrator/components/com_csvi/views/importsource/tmpl/default.php on line 24

See attachment.
My CVS file also included in attachment.

Please tell me solution of this as soon as possible.
I am waiting for your kind reply.
0
Responses (15)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you also give us information on which CSVI version, Joomla and PHP versions you are running?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
capableengineer
capableengineer
Accepted Answer Pending Moderation
Yep Sure.

Joomla Versions: 3.6.2
PHP Versions: 5.5.35
CSVI Pro Versions: 7.1.0
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Your versions looks good. I somehow feel that your installation has not gone good. There seems to be a missing file which is the cause for the error. Do you see file at the location /administrator/components/com_csvi/helper/template.php? If no, can you try to install CSVI again?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 3
capableengineer
capableengineer
Accepted Answer Pending Moderation
Okay I do it right now.
  1. more than a month ago
  2. RO CSVI
  3. # 4
capableengineer
capableengineer
Accepted Answer Pending Moderation
Hello Tharuna,
I uninstall all module and then install it freshly.

Same Issue Same Error.

If you say I can send you login detail so that you can test it by yourself.
  1. more than a month ago
  2. RO CSVI
  3. # 5
capableengineer
capableengineer
Accepted Answer Pending Moderation
I see file at the location /administrator/components/com_csvi/helper/template.php

This file is available.
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please send a private message of your site login details and ftp access details. I will check on your site.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

The error you see is because no template has been loaded. You shouldn't get this error when you click Preview because the file that gives you the error is not even the preview file. Just to be clear, you have not seen the preview yet?

Can you update your Joomla version as well to 3.6.5? This is the current stable release and also recommended due to security fixes.
Kind regards,

RolandD

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  1. more than a month ago
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  3. # 8
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Is your problem solved? We did not hear back from you on the issue.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 9
capableengineer
capableengineer
Accepted Answer Pending Moderation
I try to upload product from server and that's work for me.
But Now here is an Issue.
I am trying to upload images in Jooomla Virtuemart but image are now showing in frontend not backend.

Alread upload my images in
images/stories/virtuemart/product/

See attachment file also.
Attachments (3)
image url.jpg image url.jpg
Csv File.jpg Csv File.jpg
csvi-import.jpg csvi-import.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 10
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you post the debug log of your import and sample import file check?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 11
capableengineer
capableengineer
Accepted Answer Pending Moderation
If I send you backend detail, can you check?
  1. more than a month ago
  2. RO CSVI
  3. # 12
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please send the debug log and sample import file of your import before i look into your site. Debug log will give me information on what has happened to your images on import. To know on how to get the debug log check Where to get debug information? section on top of this page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 13
capableengineer
capableengineer
Accepted Answer Pending Moderation
Check it.
Attachments (4)
02.jpg 02.jpg
01.jpg 01.jpg
03.jpg 03.jpg
04.jpg 04.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 14
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I did not ask for screenshot of your debug log but the debug log file itself. Can you download it and post it here?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
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  3. # 15
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