1. smartunit
  2. RO CSVI
  3. Wednesday, 20 May 2020
  4.  Subscribe via email
Hi,

I have a problem with virtuemart product price import (see video attached).

1. There is a product which has no prices.
2. I import prices with RO CSVI
3. I go to product and all prices are added.
4. Then I delete all prices manually, so that there are no prices anymore and save.
5. I do import again,
6. I got to product and no prices are added.

Why is this?

Thanks!
Attachments (1)
Accepted Answer Pending Moderation
Hello,
Please post the debug log of your import and import file to check. To get the debug log check How to collect debug information? document.
Kind regards,

Tharuna

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  1. one week ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hi,

here is the debug log for you to check.

Thanks
Attachments (1)
  1. one week ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
Thank you for posting the debug log. Debug log shows there are 6 prices inserted for one product with SKU 410-13-SZ-TS-F, which means prices are added on import. I did the steps you posted in your initial post and i am not able to reproduce the issue. Please post your template XML and sample of your import file to check. To get your template XML file, in RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your template and download the XML file. Post the XML file.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. one week ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hi,

here is the XML file to check.
Thanks!
Attachments (1)
  1. one week ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,
Thank you for posting the template XML file. Please answer these

1. Which VirtueMart version you are using?
2. Did you import prices first time using RO CSVI or added it from VirtueMart manually?
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. one week ago
  2. RO CSVI
  3. # 5
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