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Resolved Virtuemart Import Product not working

  1. inkandmore
    inkandmore
  2. RO CSVI
  3. Tuesday, 15 December 2015
  4.  Subscribe via email
Hello everyone.
I recently installed CSVI and I'm trying to wrap my head around how it works.
I managed to export a csv file with Virtuemart Export Product.
When I edit that csv file and try to Import it back I get an the error message shown in the picture.
I also attached the log file and the csv I'm trying to import.
I don't know what could be the problem.
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Responses (8)
inkandmore
inkandmore
Accepted Answer Pending Moderation
By the way, I've already tried to clear the log history and retry Import but that didn't work either.
  1. more than a month ago
  2. RO CSVI
  3. # 1
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
It seems you are having some javascript errors. Please look into the tutor Using Firebug to analyze problems and post it here on what you see with screenshots.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 2
inkandmore
inkandmore
Accepted Answer Pending Moderation
I did what you asked and here is the screenshot.
Attachments (1)
firebug_log.png firebug_log.png
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

That screenshot tells us a whole lot. The red line indicates that there is an error. There we see the error code 301 which means that the URL has moved. It hasn't really moved because we can see a little bit lower a yellow line which says "Cross-origin Request blocked". That is the real reason the request is blocked.

The screenshot doesn't show the URL you are running CSVI from but my guess is that is different from http://www.ink-and-more.gr/ where CSVI sends the request to. Do you use some kind of domain aliasing?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
inkandmore
inkandmore
Accepted Answer Pending Moderation
Not a domain aliasing.
The whole site was hosted on a different server and with a different domain name.
I recently backed up and moved the site on a new server and with a new domain name.
I understand now that this has to be the problem.
What should I do to short it out?
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
You need to check what is up with your site, it seems the domain name is still stuck somewhere in your setup. CSVI gets the domain name from Joomla!. Perhaps it is still set in your configuration.php.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 6
inkandmore
inkandmore
Accepted Answer Pending Moderation
If I uninstall and reinstall CSVI with all of it's plugins, do you think that could solve the problem?
  1. more than a month ago
  2. RO CSVI
  3. # 7
rolandd
rolandd
Accepted Answer Pending Moderation
That will not solve the issue, CSVI doesn't have your domain name as it is not set in CSVI. As I said, CSVI gets the domain name from Joomla. You will really have to check your site why it reports the wrong domain name.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 8
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