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Resolved Update on CSVI 7.5.0 fails

  1. GuenterB
    GuenterB
  2. RO CSVI
  3. Friday, 23 March 2018
  4.  Subscribe via email
When I try to update, I only get an "internal server error". The main programm was installed, but not the rest of the package. So I can not work with the program.

What can I do?

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Joomla 3.8.6
Virtuemart 3.2.12
0
Responses (26)
GuenterB
GuenterB
Accepted Answer Pending Moderation
Hello,

I believe this issue is identified. If you are running PHP 5.6, an error will occur. Can you confirm you are running PHP 5.6?


Yes - I can confirm this php-version.
  1. more than a month ago
  2. RO CSVI
  3. # 21
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Guenter,

You can download and install version 7.5.1 and I believe that should fix your installation problem.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 22
eliotrayner
eliotrayner
Accepted Answer Pending Moderation
Hi RolandD

I am using 5.6.34. I will download the update and report back.

regards
Eliot
  1. more than a month ago
  2. RO CSVI
  3. # 23
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Eliot,

Ok, thanks.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 24
eliotrayner
eliotrayner
Accepted Answer Pending Moderation
Hi RolandD

Install works fine now, thanks for your help,

regards
Eliot
  1. more than a month ago
  2. RO CSVI
  3. # 25
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Eliot,

Thank you for confirming. This means we found the root cause. The code worked fine on PHP 7 installations but not PHP 5.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 26
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