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Resolved The description of the material is exported with the wrong encoding

  1. Andreysokol
    Andreysokol
  2. RO CSVI
  3. Friday, 27 June 2025
  4.  Subscribe via email
Hello, everything worked without problems before, but now, for some unknown reason, part of the text, namely the description of the material, is exported with the wrong encoding. I can't find the cause of this problem.
https://turkeydom.ru/avito.xml
References
  1. https://turkeydom.ru/avito.xml
0
Responses (4)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Check how the description is saved in database. RO CSVI exports values as saved in database so I am guessing description is saved with wrong encoding in database and that is read is export.

How was the Descriptions added? Were they added manually or by import?
Kind regards,

Tharuna

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  1. 3 weeks ago
  2. RO CSVI
  3. # 1
Andreysokol
Andreysokol
Accepted Answer Pending Moderation
Hello, 3 days ago everything was exported normally.
In the database, all the text is displayed correctly. I can't understand what happened
Attachments (3)
Снимок экрана 2025-06-28 в 14.49.23.png Снимок экрана 2025-06-28 в 14.49.23.png
Снимок экрана 2025-06-28 в 14.49.59.png Снимок экрана 2025-06-28 в 14.49.59.png
Снимок экрана 2025-06-28 в 14.51.00.png Снимок экрана 2025-06-28 в 14.51.00.png
  1. 2 weeks ago
  2. RO CSVI
  3. # 2
Andreysokol
Andreysokol
Accepted Answer Pending Moderation
I restored the backup for 06.06.2025 on the test domain and I have the same encoding error, I don’t understand why, maybe something changed at the hosting provider
Attachments (2)
Снимок экрана 2025-06-28 в 18.06.22.png Снимок экрана 2025-06-28 в 18.06.22.png
Снимок экрана 2025-06-28 в 18.07.11.png Снимок экрана 2025-06-28 в 18.07.11.png
  1. 2 weeks ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hi Andrey,

RO CSVI does not set any specific encoding but Joomla uses UTF-8 for everything. Just thinking, isn't the program that you are reading the file guessing the wrong encoding? Usually in editors you can select which encoding a file should be read in. That is something you can check as well.
Kind regards,

RolandD

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  1. 2 weeks ago
  2. RO CSVI
  3. # 4
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