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Resolved Template fields not being identified.

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  1. serbar
    serbar
  2. RO CSVI
  3. Saturday, 17 January 2026
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Hi,

I installed today the RO CSVI because I need to import about 470 users.

My first problem is the message The list of available fields is out-of-date for extension com_content. Update the list to ensure you have all fields available.
I understood it is used for custom fields. When I click update, the new page shows updating, but in fact, it hangs until I get the 506 error message.

My next problem is that I have the following header in my CSV file:
email name usergroupName Password username

But when I try to create the fields for my Template, under - Template Fields, it doesn't show the email field.

I followed the tutorial to import users, tried to use the Import User template and still, I can't add all the fields for the template.

RO CSVI version 9.4.1

Thank you for the help.
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Responses (1)
rolandd
rolandd
Accepted Answer Pending Moderation
Hi,

The two problems are related. You don't see the email field because the update of available fields doesn't complete. First thing is to get the update of available fields complete and then you will find the fields you need.

Judging from your screenprint, it doesn't index anything. Somehow the server seems to be blocking the request(s) that are being sent to the server. Perhaps you use something like Akeeba Admin Tools that may block the request, that is something to look into.

Another option you can try is to run the update via the command line or cron job. You can run the following command:


php joomla.php rocsvi:maintenance --operation=updateavailablefields --addon=csvi
Once that is done, you should have the list of available fields updated.

Let us know how it goes.
Kind regards,

RolandD

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