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Resolved Several issues Beta 3

  1. Comenaranjas
    Comenaranjas
  2. RO CSVI
  3. Thursday, 12 March 2015
  4.  Subscribe via email
Hi Roland

1 - This seems the most important. Orders are not recognised by CSVI unless you go to the details of an order and save it.
(They were not recognised so I tried editing the customer note and saving the order and it appeared in next export of CSV but it works even by clicking save in an order)

2 -Custom fields default value (commented on another post)

3 - Fields that return no value:
payment_name
shipment_element
shipping_full_name
customer_note
EDIT: shipment_name works

[strike]4 - Split orderline is not working[/strike] Suddenly it works, reinstalled joomla and saved csvi template again changing setting.


Regards
0
Responses (26)
Comenaranjas
Comenaranjas
Accepted Answer Pending Moderation
I just send you an email with more details on the issue,

Regards
  1. more than a month ago
  2. RO CSVI
  3. # 21
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Manual,

The thing that is weird is that the order export hasn't changed and for CSVI to only see the orders after you saved them, seems to indicate that something is not set in the database.

Can you do an export of the order table with like the last 10 or 20 records that contain automatically confirmed orders and email this to me? I would like to see if there is something that could explain what the difference is between an auto-confirmed order and a manually confirmed order.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 22
Comenaranjas
Comenaranjas
Accepted Answer Pending Moderation
Please let us know any updates on the issue regarding the confirmed orders, we have to enter in the details of each order manually and save them in order for CSVIpro to recognise and export the order, a bit of a pain B)

Really strange, it exports all order status except the automatically confirmed.

Regards
  1. more than a month ago
  2. RO CSVI
  3. # 23
Comenaranjas
Comenaranjas
Accepted Answer Pending Moderation
I attach you image for issue 4. Basicly is the empty space line separation you introduced which was working fine previous betas but not now.

Regards

Issue number 1 is really strange, I can export all orders except the confirmed unless they are saved, seems as CSVIPRO wasnt reading the automatically generated confirmed orders by the customers.

Regards
Attachments (1)
csvipro1-2.jpg csvipro1-2.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 24
rolandd
rolandd
Accepted Answer Pending Moderation
Hello there,

Thanks for the detailed report. Issue number 1 is really strange, this would mean, the order status is not set or something. I will have to try this out and see what happens.

Issue 3, I will check them.

As for issue 4, I don't understand what you mean with split orderline? You mean an order with multiple products?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 25
Comenaranjas
Comenaranjas
Accepted Answer Pending Moderation
Ey Roland I have been testing more. I unistalled, deleted the tables and made a clean install of beta 3 but the same problems ocurr.

For the issue number 1 I noticed something really strange.

Our setting is to export orders with "confirmed" status. This return no value unless orders are saved manually.
However If I set the template to export "pending" status it does export the pending orders (even without being saved).

Dont know if this could help you find out the issue.

Regards
  1. more than a month ago
  2. RO CSVI
  3. # 26
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