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Resolved RO CSVI 9.9.0 HikaShop add-on PHP 8.3 incompatible

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  1. johnjoemorgan-95
    johnjoemorgan-95
  2. RO CSVI
  3. Tuesday, 09 June 2026
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Background: Exporting from Joomla 5.4.6 Php 8.2.31 Hikashop 6.3.0, and Importing into Joomla 6.1.1 Php 8.3.31 Hikashop 6.5.0

All RO products are 9.9.0

On import into Joomla 6 using JSON (CSV won't work with errors on field delimiters) I get the following error:

.Error: substr(): Passing null to parameter #1 ($string) on line 184

File: plugins/csviaddon/hikashop/com_hikashop/model/import/product.php
0
Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post template XML and sample of import file to check. We will run import with your template and import file and check what is causing the error. To get the template XML file from RO CSVI templates list page select the import template and click on Backup templates button. Post the downloaded XML file.
Kind regards,

Tharuna

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  1. 2 days ago
  2. RO CSVI
  3. # 1
johnjoemorgan-95
johnjoemorgan-95
Accepted Answer Pending Moderation
Here you go .... Thanks
Attachments (1)
csvi_templates_johnjoemorgan.com_20260611.xml
  1. 1 hour ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Thank you for posting template XML file. Please also post sample of your import file as requested. I can run import on my test site with your template and import file and look for the error.
Kind regards,

Tharuna

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  1. less than a minute ago
  2. RO CSVI
  3. # 3
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