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Resolved RO CSVI 9.9.0 HikaShop add-on PHP 8.3 incompatible

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  1. johnjoemorgan-95
    johnjoemorgan-95
  2. RO CSVI
  3. Tuesday, 09 June 2026
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Background: Exporting from Joomla 5.4.6 Php 8.2.31 Hikashop 6.3.0, and Importing into Joomla 6.1.1 Php 8.3.31 Hikashop 6.5.0

All RO products are 9.9.0

On import into Joomla 6 using JSON (CSV won't work with errors on field delimiters) I get the following error:

.Error: substr(): Passing null to parameter #1 ($string) on line 184

File: plugins/csviaddon/hikashop/com_hikashop/model/import/product.php
0
Responses (1)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post template XML and sample of import file to check. We will run import with your template and import file and check what is causing the error. To get the template XML file from RO CSVI templates list page select the import template and click on Backup templates button. Post the downloaded XML file.
Kind regards,

Tharuna

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  1. 2 days ago
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