Hi,
I have imported all the products (as file name "upload v4.csv"however there is "brother" products which related product show nothing but " image unavailable". it seems like the related product has not been link cause when i clicked it , nothing happen. I also attached the debug information as well. not sure what i done wrong.
Joomla version :3.7.2
CSVI version :7.2.3
https://euromore.eu/index.php/fr/cartouche-pour-jet-d-encre/brother/brother-cartouche--lc10-cartouche-compatible---36-ml--noir-detail
upload v4.csv
debug 24_6_2017.xlsx
upload v4.csv
debug 24_6_2017.xlsx
- biling
- RO CSVI
- Saturday, 24 June 2017
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Hello,
Glad to know that your issue has been solved. Would appreciate if you can leave us a review on Joomla Extension Directory.
Glad to know that your issue has been solved. Would appreciate if you can leave us a review on Joomla Extension Directory.
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Accepted Answer
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I changed to 0 and it works perfectly, I dont know why that field had been changed. I also found it strange it updated the other products a part from brother..!
But the good is its fixed, thannks for your time and assistance.
But the good is its fixed, thannks for your time and assistance.
Accepted Answer
Pending Moderation
Hello,
Your screenshots helped, if you see the virtuemart_vendor_id in your virtuemart_customs table should be 0 but in your case it is 1 and that is the reason related products are not added. CSVI checks with virtuemart_vendor_id value 0 which is the default value in VirtueMart installation. Do you know how the value has changed from 0 to 1? Can you change virtuemart_vendor_id to 0 and then run the import?
Your screenshots helped, if you see the virtuemart_vendor_id in your virtuemart_customs table should be 0 but in your case it is 1 and that is the reason related products are not added. CSVI checks with virtuemart_vendor_id value 0 which is the default value in VirtueMart installation. Do you know how the value has changed from 0 to 1? Can you change virtuemart_vendor_id to 0 and then run the import?
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Accepted Answer
Pending Moderation
Hello,
There is nothing wrong with your import file, it gets imported fine with related products when i run it on my test site. Can you check and confirm your #__virtuemart_customs table and see if you have row for related products with field_type as R? Please post a screenshot on the rows you see in this table.
There is nothing wrong with your import file, it gets imported fine with related products when i run it on my test site. Can you check and confirm your #__virtuemart_customs table and see if you have row for related products with field_type as R? Please post a screenshot on the rows you see in this table.
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
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