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Price import #7791

Open riasztobolt opened this topic Wednesday, 04 November 2015 · 28 replies
Author

Price uploading duplicates the price. Override is turned on. Why is this? I have attached pictures of the error. THX!

  • price_error.jpg
  • price_Setup.jpg
Support

Hello,

Where is the debug log and sample of your file? Without I can't tell you why it is duplicated, only that it can't find the existing price.

Kind regards,

RolandD

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Author

Hello.

I will send the files.
Thank you for your help!

David

Support

Hello,

The first step will be to update CSVI Pro to version 6.3.0, it has an improved mechanism for checking for prices. Then see if the problem still exists.

Kind regards,

RolandD

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Author

how can I download it?

Author

Okay, joomla offered :)

Author

How do I delete the existing prices? (8000 record)

Author

Unable to load the package: http://www.csvimproved.com/en/component/ars/?view=download&id=230&dummy=my.zip :woohoo:

Support

How do I delete the existing prices? (8000 record)

Go to Maintenance -> Maintenance. Choose VirtueMart in the first dropdown and in the second choose Remove product prices. After that click continue.

If you can't download the package, you have not put in your Download ID in CSVI. I am quite surprised you don't know where to download CSVI because you did download it before :) At the top of this page you can see the menu and it says Downloads, click that and then click CSVI Pro to get the CSVI Pro download. Also you need to update your VirtueMart add-on. You can find that at Downloads -> CSVI Pro Extensions.

Kind regards,

RolandD

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Author

"Go to Maintenance -> Maintenance. Choose VirtueMart in the first dropdown and in the second choose Remove product prices. After that click continue." -->Internal Server Error

Support

Check if you have set the database type to MySQLi in the System -> Global Configuration -> Server. If this is already set to MySQLi then you need to check with your host what the real error is. More information is in the Internal server error document.

Kind regards,

RolandD

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Author

This is a finished page. Operates the import, only duplicate prices. Reinstall the CSV? Templates saved?

Support

I have no idea what you are asking, can you use full sentences?

Kind regards,

RolandD

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Author

that if I give login, you could help? I am very desperate to not work.

Support

I am very desperate to not work.

You did wait 5 days before responding.

Did you update CSVI Pro and the VirtueMart add-on?

Kind regards,

RolandD

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Author

Yes, I was not available, I was on holiday.

plg_csviext_param_csvi_6.3.0 Installed
com_csvi_6.3.0_pro Installed

I can not do it:

-price overwriting does not work
-I can not erase all prices

Author

difficult to translate error messages because the Hungarian joomla

Support

plg_csviext_param_csvi_6.3.0 Installed
com_csvi_6.3.0_pro Installed

You need to install also VirtueMart add-on from CSVI Pro Extensions page.

price overwriting does not work

Update the VirtueMart add-on, after that import your file and if the price is not updated, post the import file and debug log.

I can not erase all prices

I told you what to do with that, see my post earlier

Kind regards,

RolandD

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Author

plg_csviaddon_virtuemart_csvi_6.3.0 installed.
the error is not resolved, duplicate price

Internal server error = priviliges: 777, before: 755
I asked my domain provider

Do not re-install the component csvi?

Support

No need to re-install CSVI. The privileges set to 777 is really bad, you open the site to the whole world. They should be 755, it should then be an issue of how the server is setup in terms of user privileges. The files belong to a different user than your webserver uses. That is something only your host can fix.

As for the prices issue, please post the last debug log and file you used, so I can compare them.

Kind regards,

RolandD

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Author

Files

Support

Are you sure that is the correct log? The log says you are running CSVI 6.2.0.

Kind regards,

RolandD

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Author

I'm sorry, and then little confused.

Author

I found this log:

[Tue Nov 10 15:13:10.048123 2015] [:error] [pid 13683:tid 140648434792192] [client 78.92.171.193:53235] PHP Fatal error: Class CsviViewMaintenance cannot extend from interface JView in /home/eredeti1/domains/eredetiriasztobolt.hu/public_html/administrator/components/com_csvi/views/maintenance/view.json.php on line 22, referer: http://www.vagyonvedelem2000.hu/administrator/index.php?option=com_csvi&view=maintenance

Support

That makes sense, this will stop the maintenance. It seems you have old and new files mixed. Please uninstall CSVI, so that all files (old and new) are removed and then install CSVI Pro and the CSVI VirtueMart add-on again. Now you should be able to use the maintenance options. Let me know how it goes.

Kind regards,

RolandD

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Author

thanks for the tip! now it let me choose from the menu, but after internal error is appear. I sent to you a pictures about the error. It is almost working ;)

  • csvproblem.jpg
Support

If you search the forum, you will see this error has been talked about many times and there is also the 500 Internal Server Error document. You will need to talk to your host to find the real error.

Kind regards,

RolandD

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Author

I think it works.

solution:

  • search engine friendly URL = NO; USE Apache mod_rewrite = YES
  • add row for .HTACCESS = "RewriteBase /" and "#Options +FollowSymlinks"

there is a defect, but the deletion carried out!

Error:An error occured processing the records. The error occured is shown below if available. Additionally check your server log for any errors or warnings.{"run_id":172,"info":"","continue":false,"cancel":false,"key":0,"process":false,"url":"http://www.eredetiriasztobolt.hu/administrator/index.php?option=com_csvi&view=logdetails&run_id=172"}

THX Rolandd!

Support

I don't see anything weird in the message.

{"run_id":172,"info":"","continue":false,"cancel":false,"key":0,"process":false,"url":"http:\/\/www.eredetiriasztobolt.hu\/administrator\/index.php?option=com_csvi&view=logdetails&run_id=172"}

this is something you would expect to see. The only thing I can think of is that some lost character is in the feedback.

You can have a look at the Using Firebug to analyze problems document to see if that sheds some more light.

Kind regards,

RolandD

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