Roland,
I am testing our new site with data to see how it reacts. My problem is when I import price updates on the same item, the system change to multiple prices. What is the reason for this and how do I change it so it does not happen?
Regards,
- pieterdeJ
- RO CSVI
- Tuesday, 15 September 2015
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Accepted Answer
Pending Moderation
Hello,
Please post the file you are importing and the debug log as well. The reason this happens is because it can't find the existing price.
Please post the file you are importing and the debug log as well. The reason this happens is because it can't find the existing price.
Kind regards,
RolandD
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RolandD
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Accepted Answer
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Ronald,
Thank you for the reply, see attached import file and 3 download logs.
I have imported the same file 3 times without making any changes, and it adds the same price multiple. My objective is to update prices as they change from our supplier over time and to show the latest updated price. We are only selling in 1 country with 1 currency.
Waiting your soonest reply.
Regards,
Thank you for the reply, see attached import file and 3 download logs.
I have imported the same file 3 times without making any changes, and it adds the same price multiple. My objective is to update prices as they change from our supplier over time and to show the latest updated price. We are only selling in 1 country with 1 currency.
Waiting your soonest reply.
Regards,
Accepted Answer
Pending Moderation
Hello Pieter,
All the debug logs are 0 bytes, so nothing in them. I notice that your product currency is set to R. That is incorrect, this should be ZAR. Make that change and see if the price is still added or updated.
All the debug logs are 0 bytes, so nothing in them. I notice that your product currency is set to R. That is incorrect, this should be ZAR. Make that change and see if the price is still added or updated.
Kind regards,
RolandD
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RolandD
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Accepted Answer
Pending Moderation
Roland,
Thank you, the prices is now updating and does not add as multiples.
My next challenge is that the selling price is not showing at the front end of the site, any advice?
Regards,
Thank you, the prices is now updating and does not add as multiples.
My next challenge is that the selling price is not showing at the front end of the site, any advice?
Regards,
Accepted Answer
Pending Moderation
Pieter,
There are many configuration options in VirtueMart for showing prices. First check would be if you see the price if you save the product manually. If it shows up then, it might be something incorrect in the import. If that does not make a difference, it is a setting somewhere in VirtueMart, for example the shopper group the price is assigned to.
There are many configuration options in VirtueMart for showing prices. First check would be if you see the price if you save the product manually. If it shows up then, it might be something incorrect in the import. If that does not make a difference, it is a setting somewhere in VirtueMart, for example the shopper group the price is assigned to.
Kind regards,
RolandD
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RolandD
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Accepted Answer
Pending Moderation
Roland,
Thanks for the reply, I did play around with the settings, shopper groups and created an item manually. No luck, it does not show the purchase value.
Regards,
Thanks for the reply, I did play around with the settings, shopper groups and created an item manually. No luck, it does not show the purchase value.
Regards,
Accepted Answer
Pending Moderation
Pieter,
If your manually created item does not show any price, it is not a CSVI issue. Please check with the VirtueMart team what might be the cause in your case.
If your manually created item does not show any price, it is not a CSVI issue. Please check with the VirtueMart team what might be the cause in your case.
Kind regards,
RolandD
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
RolandD
=========================
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