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Resolved Multi Variant Dropdown values not showing for a Custom Field

  1. colmagee
    colmagee
  2. RO CSVI
  3. Friday, 07 July 2017
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[attachment]csvi_templates_http://www.fenixxcell.com.gridhosted.co.uk_20170707 (1).xml[/attachment]Hello,

Hope someone can help me as I have been tearing my hair out all morning trying every combination of this I can think of.
Attached is a very simple import csv import file, log file, custom fields screenshot and another screenshot of the csvi fields.
I am trying to import a few products with 2 multi variants - size and width. The size displays and works fine but the Width dropdown is empty.

url of test product: http://www.fenixxcell.com.gridhosted.co.uk/mens-shoes/my-first-parent-product-detail

I am using Joomla 3.7.2, Virtuemart 3.2.2 and CSVI Pro 7.2.3

Any help much appreciated. Thanks

example incomplete for virtumart import-edited-small2.csv custom-fields-screenprint-20170707.jpg com_csvi.log.96.txt csvi-fields-screenshot.jpg
0
Responses (7)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
There is an issue with your import file, you have multi variant field values for child products too. Please check the example given in Multi variant import document. Correct the import file and run the import again. If you still have issues post the latest debug log of the import.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
colmagee
colmagee
Accepted Answer Pending Moderation
Thanks for your reply Tharuna.
I am getting the same result. Log & new file attached.

Colin

example incomplete for virtumart import-edited-small2.csv com_csvi.log.100.txt Kind Regards
Attachments (2)
example incomplete for virtumart import-edited-small2.csv
com_csvi.log.100.txt
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Your import file is good, i dont see any issues with it. You have posted screenshot on Options multi variant custom field. Can you also post screenshot on how you have Size and Width custom fields set up in VirtueMart custom fields page?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
colmagee
colmagee
Accepted Answer Pending Moderation
Hi Tharuna,

Please see attached (parent) - it actually seems to looks ok to me in there.

Kind Regards

Colin

parent-product-custom-fields-20170707.jpg
Attachments (1)
parent-product-custom-fields-20170707.jpg parent-product-custom-fields-20170707.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Yes the values are imported correct. If you see your frontend link sent in your previous post you would see the width field populated once you select the Size options.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
colmagee
colmagee
Accepted Answer Pending Moderation
oh dear - my mistake, I was selecting the second dropdown without choosing an initial value from the first. Lesson learned, thanks for all your help!
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
No problem at all. Glad that your issues are solved.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
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