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Resolved missing some fields at CSVI Pro 6 for virtuemart

  1. seppo
    seppo
  2. RO CSVI
  3. Monday, 16 November 2015
  4.  Subscribe via email
In CSVI 5.21.2 I had following fields with virtuemart product export, but they are missing when I try to add more fields to virtuemart example product export template in CSVI Pro 6.4.1

min_order_level
step_order_level
product_box

Is thre a way to add them there?
0
Responses (8)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
You need to update your list of avaialble fields by following the link Update Available fields.

Thank you.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
seppo
seppo
Accepted Answer Pending Moderation
Thank you Tharuna, that did the job. :)
  1. more than a month ago
  2. RO CSVI
  3. # 2
caniza
caniza
Accepted Answer Pending Moderation
I have the same problem.
I tried to update the available fields but returns error 500 Hostgator.
You have any tips? I do not know what to ask for the support of Hostgator.

CSVI Pro 6.4.1
Plugin Virtuemart (plg_csviaddon_virtuemart_csvi_6.4.0)
Virtuemart 3.0.11.4
Joomla 3.4.4
Attachments (1)
update-available-fields.png update-available-fields.png
  1. more than a month ago
  2. RO CSVI
  3. # 3
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please check the document 500 Internal Server error.

Also If you are using any firewall component in Joomla, make sure to allow CSVI.

Thank you.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 4
caniza
caniza
Accepted Answer Pending Moderation
server error log is empty. :(

any suggestion?

thank you.
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
Well it's the server killing CSVI, so it should have a reason for that. That reason is in the server error log, perhaps not the error log you can see but then you can ask your host. So you would need to ask your host.

All other options are going to be a stab in the dark as we have no idea why your host is killing the process. One thing you can try is check the Database Type is set to MySQLi in the global configuration.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 6
caniza
caniza
Accepted Answer Pending Moderation
I am ashamed!
the server is running PHP 5.3
I changed for php 5.5 and is now perfect!
I'm sorry.
thank you.
  1. more than a month ago
  2. RO CSVI
  3. # 7
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Thank you for posting back your solution.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 8
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