1. arancebio
  2. RO CSVI
  3. Sunday, 30 October 2016
  4.  Subscribe via email
Hi all,
Exporting VM userinfo i get only 8/1450 user. (1 Superuser and 7 default)
I trying reset all filter or using some one, with no success.
If you need I can send log.
What I can do to solve this issue?
Regards.

Pro Version: 6.6.4
Joomla! version: 3.6.4
PHP version: 7.0.4
Accepted Answer Pending Moderation
Hello,
Are your users set to any shopper group? That would be the reason why you are not seeing all the users in your export file. To export users without any assigned shopper group in your export template settings on options tab you can set the filter Shopper group name to No assigned shoppergroups and do the export. Try it and let me know how it goes. If you still have issues, you can post the debug log of the export.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Thanks for support.
Tharuna, I have set "all shopper group" option with same result.
Here the debug Log
Regards
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
The query in debug log shows that you are exporting the users with a shopper group id filter of 2. This don't seem to be the id for "All shopper groups" filter. Also, what do you see in your export file when you set the shopper group name filter to "No assigned shopper group"?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Sorry old log.
Here a screenshot.
I see more record ie. 14/1450
com_csvi.log.135.txt
Attachments (2)
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,
You still did not answer my question. What do you see in your export file when you set the shopper group name filter to "No assigned shopper group"?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Here the file
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello,
There seems to be a little misunderstanding here. if you click on the same shopper group name filter box, instead of "All shopper groups" you select "No Shopper groups assigned" as filter and save the template, in your export file you still see 8 records? Can you share the screenshot of your options tab again along with debug log?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Ok sorry for misunderstanding.
Ok If I selected "No Shopper groups assigned" in my export file I have a lot of duplicated records.
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello,
To avoid duplicate records, you need to set Group by and Sort by fields in your export template.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Sorry Solved.
I'm were Away
Thankyou Tharuna
  1. more than a month ago
  2. RO CSVI
  3. # 10
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