1. skmccall
  2. RO CSVI
  3. Friday, 03 March 2017
  4.  Subscribe via email
I am trying to import products images into Virtuemart as part of a product file and it not working. The product is uploaded but I get message below.

"vmError: Couldnt create thumb, file not found "
vmError: File not found "

I have attached the log.
Accepted Answer Pending Moderation
one more thing, I also tried downloading images from my own website and got the same result.
  1. more than a month ago
  2. RO CSVI
  3. # 21
Accepted Answer Pending Moderation
Hello,
Are you able to download the images successfully using my file?

Yes, i am able to run your file here and can download the images. See screenshot. I guess you may be blocked by remote host or something is wrong with settings on your server.
Attachments (1)
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 22
Accepted Answer Pending Moderation
Hi, So I tired 5 different external sources same result, so either they are all blocking me or it is something else. Are you able to download the images successfully using my file?
  1. more than a month ago
  2. RO CSVI
  3. # 23
Accepted Answer Pending Moderation
Hello,
So it shows that image has been created but not downloaded. Recently there were user coming with the same type of issues and the related thread is here. You can check if the solution helps you to solve the issue.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 24
Accepted Answer Pending Moderation
I tried not converting the images but now it just uploaded blank images ( see screenshot). I have also attached the file I am importing and the new debug log from my last attempt.
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 25
Accepted Answer Pending Moderation
Hello,
It looks like you are downloading a remote image and trying to create image name with product name field and converting the image type to png. The debug log shows that Image is not able to be converted. What if you don't try to convert the image to png? Can you give it a try? Also, attach your sample import file and debug log if you still have issues.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 26
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