1. centervanliempd
  2. RO CSVI
  3. Wednesday, 04 October 2023
  4.  Subscribe via email
Hi support,

Really enjoying the RO CSVI module, I think I am just scratching the surface of this amazing software.

I am having a particular problem importing a list of images to create a gallery (using yootheme pagebuilder)

When having some image filenames in the CSV file that are not on existing in the file system, the gallery returns a 404 page.
Now, when I resave the Joomla article, somehow the image list is updated and point to the files that do exist in the file system and the page returns a 200 OK

The filenames that not exist in the file system are not added to the file list upon import, which is a good thing I believe.

Is there some way to validate if images exists or maybe there is another approach avoiding the 404 pages after import.

I hope the screenshot give you som more insight of this particular issue.

kind regards and thanks :)
Center
Attachments (4)
Accepted Answer Pending Moderation
Hello Center,
Glad to know your issues are solved.

There was a missing directory separator in image path that created Images does not exists error. That is fixed with the patch file.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello Tharuna,

Sorry for the late reply, it looks like everything is working as expected now, many thanks for the awesome support.

Can I ask why some image files did not import?

Kind regards
Center
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello Center,
I fixed the issue and updated your site with a patch file. Now there is no more Image does not exist error. Please check and confirm.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Oh that’s tricky, patiently waiting for a fix. Could it be an issue in the jpg files them self? I know that some are having a photoshop path embedded.
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello Center,
Just to give an update. We found that this error happens only on few images and not all. Still looking into it. Will keep you posted.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello Center,
Thank you for posting the credentials. Will look into the issue and get back with an update.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Great that you want to take a live look at the issue... credentials should work
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello,
What do you suggest me to do?
1 add the path's in the CSV file to be imported (main image, intro image, filelist images)
2 only have the filenames in the CSV file to be imported and config the path's in Joomla

You can do both ways and result is same considering the image exists in given path. In your case RO CSVI does not find the image in the path and so you see the error.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello Center,
Images are not found in the given path and so you see the error "File not found: /data/sites/web/centersitesnl/subsites/dev.centersites.nl/import/15431-draaibank-LTC-DR300-2-Vario.jpg" for images. Are you sure path is correct? Send us Joomla administrator login details and (S)FTP details to check. Will check what is going wrong with image path. You can post the details on Site Details tab under your reply.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hi Tharuna

Some confusion on my side.

Before i used a path before the main and intro images in my csv file. (import/filename.jpg)
Did a reimport with a csv with no path's, just de image filenames as attached.

I think i am all set now and did add the import folder name into the template configuration.
The import still 'complains' that the files cannot be found but i am sure their there...

What do you suggest me to do?
1 add the path's in the CSV file to be imported (main image, intro image, filelist images)
2 only have the filenames in the CSV file to be imported and config the path's in Joomla

attached some screenshots of what i am trying to do.

kind regards
Center
Attachments (7)
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
Hello Center,
The custom field (imagelist) points to the folder images/import in the configuration

Despite the fact that the picture exists in this location, should not matter in my humble opinion.

By default images are imported from path images/. If the path is different from this then you need to set the path in Import template settings on Image tab. See attached screenshot. Did you try that?

The import template just fills this list with values from the csv data and selects those list items that belong to the article I believe.
Or did the patch do the check "if image exist"?

Yes the patch also checks if image exists and then link it to the article.

I did a reimport white the files also available in the images folder but no gallery data is attached to the list items in my custom field.

Please post the latest import debug log to check. To get the debug log see How to collect debug information? document.
Attachments (1)
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 11
Accepted Answer Pending Moderation
Hello Tharuna

The custom field (imagelist) points to the folder images/import in the configuration

Despite the fact that the picture exists in this location, should not matter in my humble opinion.

The import template just fills this list with values from the csv data and selects those list items that belong to the article I believe.
Or did the patch do the check "if image exist"?

I did a reimport white the files also available in the images folder but no gallery data is attached to the list items in my custom field.

please see attached screenshots :-)

kind regards
Center
Attachments (6)
  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
Hello Center,
I see error "Local file images/15431-draaibank-LTC-DR300-2-Vario-a.jpg does not exist" for images in the debug log. Looks like images you are importing are missing in the given location. Check if you have images in the given path.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 13
Accepted Answer Pending Moderation
Hi Tharuna,

I believe I have found a bug in the latest patch, it seems that the field with the pipe character separated list with images is not imported at all! And hence, no 404 pages.

Attached the import file with list data, and an export file from right after importing shows no list data, please take a look at the column 'gallery'

kind regards
Center
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 14
Accepted Answer Pending Moderation
Hello Center,
Thank you for confirming patch is working. This fix will be included in upcoming RO CSVI release.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 15
Accepted Answer Pending Moderation
Wonderful!

tested re-importing the affected article with succes!

https://dev.centersites.nl/producten/metaalbewerkingsmachines/plaatbewerking
no more 404

thank a lot, I will drop a ****** review on the Joomla extension page


Kind regards :D
Center
Attachments (2)
  1. more than a month ago
  2. RO CSVI
  3. # 16
Accepted Answer Pending Moderation
Hello Center,
Should I reset the former patch first or just overwrite it ?

You can overwrite it by loading the last patch file.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 17
Accepted Answer Pending Moderation
Great news, it makes my day!
Nice to hear that the 'bug' gets fixed with the next released :D

Should I reset the former patch first or just overwrite it ?

kind regards
Center
  1. more than a month ago
  2. RO CSVI
  3. # 18
Accepted Answer Pending Moderation
Hello Center,
I found the cause for 500 error. We have code modified which will be coming with upcoming RO CSVI release. The patch file sent earlier has code for ImageList field but the changes in other files should also be included so import runs without any error. Please load the attached modified patch file and run the import. Let me know on how it goes.
Attachments (1)
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 19
Accepted Answer Pending Moderation
Hello Tharuna,

Setting the Error reporting to maximum does show som deprecated code in the module, i'vv attached a screen shot.
Also attached some logs for you to inspect.

Running the template with max error reporting does show the same 500 popup
TitleThe 500 internal server error link in the popup

kind regards
Center
Attachments (4)
  1. more than a month ago
  2. RO CSVI
  3. # 20
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