Categories
View Replies (5)

Resolved Importing data seems to hang

  1. Anonymous User
  2. RO CSVI
  3. Monday, 24 August 2020
  4.  Subscribe via email
Hi. I'm trying to set up a process so that we can bulk change lots of product prices in j2store.

I've tried doing this a number of ways and as far as I can see i have set everything up correctly, but when I get to the point of doing the import, the website shows me a greyed out screen and it just sits there for a long time (i'm only importing a file with 1 line as an example to test so it shouldn't take very long!) - I can click on the screen and the greyed out goes away, and i can then click on toolbox and cancel.

I've attached the log file which doesn't show any errors along with the file I'm trying to import - I've also tried doing this as a custom table import on the j2store_variants table, with the fields j2store_variant_id and price, which I know would work as a direct sql update in the database but the same thing happens.

Thanks
Attachments (2)
com_csvi.log.1.zip
example_price_update.csv
0
Accepted Answer
mthornfield
mthornfield
Accepted Answer Pending Moderation
Thanks so much - yes that was the problem it was being blocked by .htaccess - now unblocked.

Thanks again for the fast support!

PS i'm a personal friend of Brian Teeman who recommended this to me and he says to say hi!!
  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Responses (5)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Looks like something is blocking the import in RO CSVI. Two things to check

1. Do you have any firewall installed on your site? Check if that is blocking RO CSVI to run.
2. You can also check if you are having any Javascript errors with your import. Have a look at Using Firefox web console to analyse problem document to capture any Javascript errors. Please post a screenshot on what you see on console tab.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 1
mthornfield
mthornfield
Accepted Answer Pending Moderation
Hi - thank you for the response. Yes there are errors in the console - I've attached a screenshot.

Thanks
Attachments (1)
st-upload-error.png st-upload-error.png
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Yes the error is the reason for import to not run. RO CSVI is trying to run the import using the import URL but it is not able to reach the URL and shows 404 error. Do you have security plugins like Admin Tools or any other installed?
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Glad to hear your issue is solved and regards to both of you :)
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!