1. soura123
  2. RO CSVI
  3. Wednesday, 18 February 2026
  4.  Subscribe via email
hello can you please tell me how to import webp images from my vendors xml
example path
<image>
https://homeline.com.gr/wp-content/uploads/2025/10/ΡΙΧΤΑΡΙ-6038-ΕΚΡΟΥ.webp
</image>
Accepted Answer
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Hello,
You did not mention the actual problem with webp image. In the debug log there is no problem with actual image and it is updated to file_url field. See query from debug log. But there is problem with thumbnail image. Debug log says Thumbnail is bigger than maximums set. That must be because thumbnail image generated is bigger than size set in Maximum width resize and Maximum height resize field on Image tab. So if you have problem with thumbnail image try changing these fields and run the import.


UPDATE `vsh026_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='mercer-grey.webp',`file_description`='',`file_meta`='',`file_class`='',`file_mimetype`='image/webp',`file_type`='product',`file_url`='images/eshop/product/mercer-grey.webp',`file_url_thumb`='',`file_is_product_image`='1',`file_is_downloadable`='0',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_by`='0',`modified_by`='0',`locked_by`='0' WHERE `virtuemart_media_id` = '30247'
Kind regards,

Tharuna

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Hello,
What is the issue with importing webp image? Can you post debug log of import? To get the debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. 2 days ago
  2. RO CSVI
  3. # 1
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here is the log
Attachments (1)
  1. 2 days ago
  2. RO CSVI
  3. # 2
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yes ok i fix this by puting bigger values example 2048 - 2048 to the image tab, i never fully understood how this works
thanks any way
  1. 2 days ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello,
You can use the Help button to see the help text for the fields. If you still have questions you can write to us on forum and we are happy to help.
Kind regards,

Tharuna

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  1. 1 day ago
  2. RO CSVI
  3. # 4
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