1. soura123
  2. RO CSVI
  3. Wednesday, 18 February 2026
  4.  Subscribe via email
hello can you please tell me how to import webp images from my vendors xml
example path
<image>
https://homeline.com.gr/wp-content/uploads/2025/10/ΡΙΧΤΑΡΙ-6038-ΕΚΡΟΥ.webp
</image>
Accepted Answer Pending Moderation
Hello,
What is the issue with importing webp image? Can you post debug log of import? To get the debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. 1 hour ago
  2. RO CSVI
  3. # 1
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here is the log
Attachments (1)
  1. 44 minutes ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
You did not mention the actual problem with webp image. In the debug log there is no problem with actual image and it is updated to file_url field. See query from debug log. But there is problem with thumbnail image. Debug log says Thumbnail is bigger than maximums set. That must be because thumbnail image generated is bigger than size set in Maximum width resize and Maximum height resize field on Image tab. So if you have problem with thumbnail image try changing these fields and run the import.


UPDATE `vsh026_virtuemart_medias` SET `virtuemart_vendor_id`='1',`file_title`='mercer-grey.webp',`file_description`='',`file_meta`='',`file_class`='',`file_mimetype`='image/webp',`file_type`='product',`file_url`='images/eshop/product/mercer-grey.webp',`file_url_thumb`='',`file_is_product_image`='1',`file_is_downloadable`='0',`file_is_forSale`='0',`file_params`='',`file_lang`='',`shared`='0',`published`='1',`created_by`='0',`modified_by`='0',`locked_by`='0' WHERE `virtuemart_media_id` = '30247'
Kind regards,

Tharuna

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  1. 25 minutes ago
  2. RO CSVI
  3. # 3
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