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Resolved Import scripts called via Cron are returning errors, even with new syntax for RO CSVI

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  1. rusasadmins
    rusasadmins
  2. RO CSVI
  3. Tuesday, 07 October 2025
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Hi, we are getting import failures when running our cron jobs. I have seen the updated documentation and updated the shell scripts accordingly, but we are getting an error when trying to run this command:

/usr/bin/php /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/cli/joomla.php -vvv rocsvi:import --template_id=13 --key="1n2Tuw1&xai1"

The error is:



In File.php line 333:



  [TypeError]

  Rocloud\Common\File::setUserName(): Argument #1 ($userName) must be of type string, null given, called in /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php on line 466



Exception trace:

  at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/Rocloud/src/Common/File.php:333

 Rocloud\Common\File->setUserName() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php:466

 PlgCsviextJoomlacustomfields->processImage() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php:269

 PlgCsviextJoomlacustomfields->importCustomfields() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/administrator/components/com_csvi/rantai/plugin/dispatcher.php:69

 RantaiPluginDispatcher->trigger() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviaddon/content/com_content/model/import/content.php:770

 content\com_content\model\import\Content->processCustomFields() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviaddon/content/com_content/model/import/content.php:361

 content\com_content\model\import\Content->getProcessRecord() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/administrator/components/com_csvi/rantai/import/model.php:679

 RantaiImportModel->runImport() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/console/rocsvi/src/Console/ImportCommand.php:405

 Joomla\Plugin\Console\Rocsvi\Console\ImportCommand->runImport() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/console/rocsvi/src/Console/ImportCommand.php:298

 Joomla\Plugin\Console\Rocsvi\Console\ImportCommand->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Command/AbstractCommand.php:234

 Joomla\Console\Command\AbstractCommand->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:1083

 Joomla\Console\Application->runCommand() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:374

 Joomla\Console\Application->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/src/Application/ConsoleApplication.php:201

 Joomla\CMS\Application\ConsoleApplication->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:413

 Joomla\Console\Application->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/src/Application/ConsoleApplication.php:255

 Joomla\CMS\Application\ConsoleApplication->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/cli/joomla.php:77


RO CSVI is version 9.0.1
Joomla! has been upgraded to 5.3.4

Thanks,
Eddie
0
Responses (4)
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
I tried running the "update from view" template using the RO CSVI component and it looked good in preview but then returned an error when I ran it.

An error has occurred during the import. Below the information received from the server.

Status error: 500

Explanation: This error means that something has gone wrong but the server does not want to tell you what exactly happened. The only way to find out is to ask your hosting provider for the error message in the error log. For further information you can check the 500 Internal Server Error document on our site. Without the real error we will not be able to help you.

Status message: Internal Server Error

~ Steve
  1. 1 day ago
  2. RO CSVI
  3. # 1
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
Preview looks like this, including just the first of the 332 records:

Template update from view

Import file contains 332 lines

Database Table: #__people_update_v2

alias category_path title formattedname catid title1 title2 title3 groupsacronyms groups phones offices email homepage portrait

andrei-eva-y people/faculty Andrei, Eva Y. Eva Y. Andrei 108 Distinguished Professor Board of Governors Professor Member of the Graduate Faculty cmx Condensed matter experiment 848-445-8748, 848-445-7918 lab W114 mailto:eandrei@physics.rutgers.edu http://www.physics.rutgers.edu/~eandrei/ http://cgisvr.physics.rutgers.edu/cgi-bin/physdb/forsas/image.pl?andrei

~ Steve
  1. 1 day ago
  2. RO CSVI
  3. # 2
rusasadmins
rusasadmins
Accepted Answer Pending Moderation
The issue appears after installing RO CSVI 9.0.1. There was no issue with 9.0.0.

~ Steve
  1. 1 day ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hi Eddie,

Sorry to hear you are running into problems. The issue I was able to reproduce. Please load the attached patch file, the import should run normal again.

This fix will be included in the upcoming release.

Let us know how it goes.
Attachments (1)
patch_image_processing_default_values_20251008.zip
Kind regards,

RolandD

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  1. 39 minutes ago
  2. RO CSVI
  3. # 4
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