1. rusasadmins
  2. RO CSVI
  3. Tuesday, 07 October 2025
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Hi, we are getting import failures when running our cron jobs. I have seen the updated documentation and updated the shell scripts accordingly, but we are getting an error when trying to run this command:

/usr/bin/php /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/cli/joomla.php -vvv rocsvi:import --template_id=13 --key="1n2Tuw1&xai1"

The error is:


In File.php line 333:

[TypeError]
Rocloud\Common\File::setUserName(): Argument #1 ($userName) must be of type string, null given, called in /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php on line 466

Exception trace:
at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/Rocloud/src/Common/File.php:333
Rocloud\Common\File->setUserName() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php:466
PlgCsviextJoomlacustomfields->processImage() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviext/joomlacustomfields/PlgCsviextJoomlacustomfields.php:269
PlgCsviextJoomlacustomfields->importCustomfields() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/administrator/components/com_csvi/rantai/plugin/dispatcher.php:69
RantaiPluginDispatcher->trigger() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviaddon/content/com_content/model/import/content.php:770
content\com_content\model\import\Content->processCustomFields() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/csviaddon/content/com_content/model/import/content.php:361
content\com_content\model\import\Content->getProcessRecord() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/administrator/components/com_csvi/rantai/import/model.php:679
RantaiImportModel->runImport() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/console/rocsvi/src/Console/ImportCommand.php:405
Joomla\Plugin\Console\Rocsvi\Console\ImportCommand->runImport() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/plugins/console/rocsvi/src/Console/ImportCommand.php:298
Joomla\Plugin\Console\Rocsvi\Console\ImportCommand->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Command/AbstractCommand.php:234
Joomla\Console\Command\AbstractCommand->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:1083
Joomla\Console\Application->runCommand() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:374
Joomla\Console\Application->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/src/Application/ConsoleApplication.php:201
Joomla\CMS\Application\ConsoleApplication->doExecute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/vendor/joomla/console/src/Application.php:413
Joomla\Console\Application->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/libraries/src/Application/ConsoleApplication.php:255
Joomla\CMS\Application\ConsoleApplication->execute() at /mnt/data/vhosts/casite-1431236.cloudaccess.net/httpdocs/cli/joomla.php:77


RO CSVI is version 9.0.1
Joomla! has been upgraded to 5.3.4

Thanks,
Eddie
Accepted Answer
Accepted Answer Pending Moderation
Hi Eddie,

Sorry to hear you are running into problems. The issue I was able to reproduce. Please load the attached patch file, the import should run normal again.

This fix will be included in the upcoming release.

Let us know how it goes.
Attachments (1)
Kind regards,

RolandD

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