Resolved import error

Hello,
This error appears when a server abruptly drops a connection instead of closing it properly. Does the import start and you get this error in between the import or error appears before the start of import? Also are you importing images from remote server? If yes try import without images and see if it finishes without the error.

The problem is with images
With no images it is ok

Hello,
Then you should check with server from where you download images. As you said import has been working over a year and now suddenly there is an error so it has nothing to do with RO CSVI.

i dont know what is going on and i cant get in touch with some one from my vendor
i see this:

https://parisis.com.gr/14045/Κουτί_Συσκευασίας_Με_3_Κεριά,_Σαπούνι_Και_Μπουκάλι_Λαδιού_Άμαξα.jpg

as an image
i have set the template to proccess 45 recorder per import
i have the RO CSVI 8.19
if i update is there a chence to be fixed?

i found that some image on the vendor file return 404 but this is not a reason for the import to stop, can we patch it some how?

for example this image

https://parisis.com.gr/10514/%CE%9E%CF%8D%CE%BB%CE%B9%CE%BD%CE%BF_%CE%BA%CE%B1%CE%B4%CF%81%CE%AC%CE%BA%CE%B9_%CE%BC%CE%B5_plexiglass.jpg

Hello,

as an image
i have set the template to proccess 45 recorder per import
i have the RO CSVI 8.19
if i update is there a chence to be fixed?

Updating RO CSVI won't help if the problem is with images from vendor.

i found that some image on the vendor file return 404 but this is not a reason for the import to stop, can we patch it some how?

No, 404 on image URLs won't stop the import. It will log the details and move on with next product. It must be something else.

Can you post the template XML, import file and latest import debug log to check? To get the debug log see How to collect debug information? document. To get the template XML file from RO CSVI templates list page select the import template and click on Backup templates button. Post the downloaded XML file.

Hello,

the problem is with csvi
i solved this with
changing the agent to
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:113.0) Gecko/20100101 Firefox/113.0

User agent is a setting in RO CSVI configuration page. You can change it there. We will update it in upcoming RO CSVI release.

changing a little bit the image.php

May I know what changes you did to image.php file?

vendor image has nothing to do with this issue
the problem is with csvi
i solved this with
changing the agent to
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:113.0) Gecko/20100101 Firefox/113.0
and changing a little bit the image.php