Resolved images are not visible when importing products

Hello Sam,
Do your import with only a few products to get a smaller debug log file and so you can attach it here.

Hi,
Thanks,

Best regards,
Sam com_csvi.log.30-Export.zip

com_csvi.log.80-Import.zip

CSVI_Products export kashmar_21-09-2017_08.20.csv

Hello Sam,
The first thing i noticed in your CSV file is that the file_url and file_url_thumb has some invalid characters in the image name. Is your file UTF-8 encoded? You need to check on that before running the import.

Other thing is that you are trying to import products and its images to new VirtueMart version, the default path for images in new version is images/stories/virtuemart/product/ but you have old VirtueMart location in your import file. All you need to do is that change the image location in your import file according to new VirtueMart version and then run the import. Also make sure that you have these images uploaded to images/stories/virtuemart/product/ location before running the import.

Hello Tharuna,
Please, where can I check if the file UTF-8 encoded?
And where can I change the image location in the import file? You mean CSVI file from the old site?


Kind regards,

Sam

Hello Sam,

Please, where can I check if the file UTF-8 encoded?

Please check Save a CSV file as UTF-8 encoded document. You can then use CSVI Analyser to check your file. Analyser will show you invalid characters if your file is still not UTF-8 encoded.

And where can I change the image location in the import file? You mean CSVI file from the old site?

Yes the file from your old site which you are using for import. You need to change image location for file_url and file_url_thumb fields in that file before running the import.

Hi,
I give up with this extension, does not work for me!

Thanks for your time!

Best regards,
Sam

Hello Sam,
I am not sure what is not working. Can you send me your last import debug log and import file used? Let me check what has gone wrong with your latest import.

Thanks,
Please, find in attachment last import debug log and import file used.
I saved the file as UTF-8 encoded file, and set the right image-url

Best regards,
Sam

com_csvi.log.88-Import.zip
CSVI_Products-import.csv

Hello Sam,
Your debug log says your images are imported good and so i had a look into your site to check. I looked for one product with product_sku 356 and i see the images are also shown good. Can you explain on the issue you are having now?

Hi,
I receive thir error message as the attachment when I import all products, I am sure I set the images url ''images/stories/virtuemart/product/ '' and not
''/images/stories/virtuemart/product/images/vm/product/''

Thanks,
Sam

Hello Sam,
The error is because you don't have thumbnail created for your image. You have set Automatic thumbnail creation setting to No in your template settings. In your import template settings on Images tab set Automatic thumbnail creation to Yes and then run the import again. This would solve this error. If you still have issues, post the debug log of latest import.