Hello Elisa,
Normally the index should be updated by import?
RO CSVI has never done that and there is no plan to do that. The same way that RO CSVI does not send out emails when importing users, or sending out order confirmations when importing e-commerce orders.
Not having the option of cronjobs is very limiting of course. I see RO CSVI more as part of a workflow rather than the one extension that does everything with one click. One of the steps of the workflow is using RO CSVI. That is the reason I suggested to click the Index button in Smart Search after you clicked the Run button in RO CSVI. Would you have had the cronjob option, the indexing would happen automatically.
Kind regards,
RolandD
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