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Resolved Fatal error: Class '\virtuemart\com_virtuemart\model\import\product' not found

  1. owegen
    owegen
  2. RO CSVI
  3. Wednesday, 11 October 2017
  4.  Subscribe via email
Hello everyone,

when I start my import (as usual), I have this error:

Status error: 200
Status message: OK

Fatal error: Class '\virtuemart\com_virtuemart\model\import\product' not found in .../administrator/components/com_csvi/rantai/import/model.php on line 500

I use:
Joomla Joomla 3.8.1
CSVI Pro 7.3.0

Please let me know if I have to provide more technical informations.

Many thanks for your support.
0
Responses (5)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Did you also update your CSVI VirtueMart addon to 7.3.0 version? if not, can you do the update and check the import?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
rosaliesimple
rosaliesimple
Accepted Answer Pending Moderation
hi
i'm experiencing the same error...

Fatal error: Class '\virtuemart\com_virtuemart\model\import\product' not found in .../public_html/administrator/components/com_csvi/rantai/import/model.php on line 504


even after upgrade my com_csvi and all the addon in the package...
need to import product and i cant
Attachments (1)
new-import03072018.csv
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Rosalie,

We need to see why the system cannot find the file. Can you check if you have the file plugins\csviaddon\virtuemart\com_virtuemart\model\import\product.php on your server?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
rosaliesimple
rosaliesimple
Accepted Answer Pending Moderation
yes is there
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you send a private message of your site FTP details and administrator login details? I will take a look.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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