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Resolved Export files are empty

  1. moebyus
    moebyus
  2. RO CSVI
  3. Thursday, 24 December 2015
  4.  Subscribe via email
Hi,

I just updated to VERSION 6.4.3 and all exportations generate empty files...

Would appreciate your help very much!!

Folder Status Options
/home/content/89/7861789/html/tmp Writable
/home/content/89/7861789/html/tmp/com_csvi Writable
/home/content/89/7861789/html/tmp/com_csvi/export Writable
/home/content/89/7861789/html/logs/ Writable
Setting Value
Display errors Yes
Magic quotes runtime No
Magic quotes gpc No
PHP version 5.4.19
Joomla! version 3.4.3
Database schema version 6.4.3
0
Responses (8)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you try Updating Available Fields and see if the issue is solved?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
moebyus
moebyus
Accepted Answer Pending Moderation
119Hi, thanks for your quick response!

I updated the Available Fields and reset the task but nothing changed. It's estrange as it takes time for the exportation like it was generating the info correctly... But afterwards the file opens empty.

Thanks again.
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you post your latest export debug log?
Your old log says unsupported fields and so i told you Update available fields.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
moebyus
moebyus
Accepted Answer Pending Moderation
Here you go...
Attachments (1)
com_csvi.log.412.zip
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
As per the logs, the language choosen seems to be Spanish. Not sure if there is any actual data in Spanish tables. Can you try export by setting language to English in Options tab in export template?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
moebyus
moebyus
Accepted Answer Pending Moderation
Changed to English with same result. See log. But the file is completely empty. Shouldn't it have at least the headers even if there were no rows to show?

It looks to me that the information is well generated as heavy exportations take more time than the simpler ones... To me the problem seems to be on the actual file generation...
Attachments (1)
log2.txt
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you edit the template, remove all the template fields and add them again and see if it works?
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 7
moebyus
moebyus
Accepted Answer Pending Moderation
That solved it. Thanks a lot!!!
  1. more than a month ago
  2. RO CSVI
  3. # 8
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