Hi,
if I try to import an order, it will end up with an error: Cannot process order. There is no user ID and there is also no valid order found
the same happens if I try to import a sample file: sample file
how to solve this problem? Thanks, Petr.
Joomla! 3.8.4
CSVI Pro 7.4.1
VirtueMart 3.2.12
Accepted Answer
Pending Moderation
Hello,
Load the attached patch file from CSVI maintenance page and then try running your order import. Let me know if it works for you.
patch_vm_order_2018_02_13.zip
Load the attached patch file from CSVI maintenance page and then try running your order import. Let me know if it works for you.
patch_vm_order_2018_02_13.zip
Attachments (1)
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Accepted Answer
Pending Moderation
1. You can create users using Joomla users import and then you can run the order import.
I can not export the user. I have all orders as unregistered users. Joomla user export exported only my account.
I can not export the user. I have all orders as unregistered users. Joomla user export exported only my account.
Accepted Answer
Pending Moderation
Hello,
You can create users using Joomla users import and then you can run the order import.
You can export Joomla users from your VirtueMart 1 site and import to VirtueMart 3 site and then do the orders export and import.
for users, I do not have a user with an email in a joomla table user. How do I create it?
You can create users using Joomla users import and then you can run the order import.
I need to export orders from virtuemart 1 to virtuemart 3.
You can export Joomla users from your VirtueMart 1 site and import to VirtueMart 3 site and then do the orders export and import.
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Accepted Answer
Pending Moderation
Hi,
for users, I do not have a user with an email in a joomla table user. How do I create it? I need to export orders from virtuemart 1 to virtuemart 3.
for users, I do not have a user with an email in a joomla table user. How do I create it? I need to export orders from virtuemart 1 to virtuemart 3.
Attachments (1)
Accepted Answer
Pending Moderation
Hello Petr,
Do you have order_number field in your import file? For user, do you have the user with email in Joomla Users table? Post us the sample of your import file to check.
The reason you must be seeing the same error with our sample file is that missing virtuemart_order_number and user email in your database tables.
if I try to import an order, it will end up with an error: Cannot process order. There is no user ID and there is also no valid order found
Do you have order_number field in your import file? For user, do you have the user with email in Joomla Users table? Post us the sample of your import file to check.
The reason you must be seeing the same error with our sample file is that missing virtuemart_order_number and user email in your database tables.
Kind regards,
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
Tharuna
=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
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