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Resolved Error can not find template isis when running import template

  1. jcsl
    jcsl
  2. RO CSVI
  3. Friday, 10 September 2021
  4.  Subscribe via email
I have the following problem when trying to run an import template for my website https://prodromosk5.sg-host.com/. I run through ssh with command : usr/local/php73/bin/php-cli /home/customer/www/prodromosk5.sg-host.com/public_html/administrator/components/com_csvi/helper/cron.php --key="gfXiQnLwngZQgufauwPaitC9" --template_id=1

See attached screenshot of error towards the end of the log file and also I attached the log file.
Attachments (2)
com_csvi.log.16.zip
Screenshot 2021-09-10 at 3.40.32 PM.png Screenshot 2021-09-10 at 3.40.32 PM.png
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Responses (25)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Import now runs without previous isis tempalte error.

Your import file keeps changing? In this import total products seems to be 5553 and the count was different in your previous posts.

It finishes ok but it does not create subdirectories ( it puts everything as fist level directory ) . It seems as if combine rule is not working ?

In import preview page, do you see the categories combined? If the rule does not work then import preview will not load the correct category_path. Also check if combine rule plugin is enabled. By default rules are disabled in RO CSVI on new installation.

Also it only imports very few products and gives the following output. Error log attached.
Products Skipped: 19
Products Added: 5508
Products Incorrect: 2248
Products Updated: 45

Log shows 5508 products are added and 45 products are updated. Checking the import on your site shows 19 products which are skipped does not have SKU in import file and hence skipped. The 2248 products which shows incorrect are because thumbnails were not created. The error for these incorrect product is copied from your site is pasted below. I see there are 5508 products in VirtueMart in your site. May i know what you mean by only few products are imported?



Cannot create thumbnail because the thumbnail is bigger than the maximum size set for creating thumbnails. The maximum width is set to 1300 and the maximum height is 1300 but the image has a width of 1499 and a height of 1500. To change these settings edit your import template and go to the Image tab and make sure the advanced button is clicked to show these options. You can change the Maximum width resize and the Maximum height resize.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 21
jcsl
jcsl
Accepted Answer Pending Moderation
Just to make sure everything works as it should. I exported templates from furnishop.cy ( these templates work fine there ) and on the same version of csvi.The rules show to be created correctly and the all csvi plugins are enabled.
I ran the template and see preview and the categories do not combine.

Please advise.
  1. more than a month ago
  2. RO CSVI
  3. # 22
jcsl
jcsl
Accepted Answer Pending Moderation
No images are combined either !!:(
  1. more than a month ago
  2. RO CSVI
  3. # 23
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Since you have moved back to RO CSVI 7.20.0 version, there was an issue with combine rule when nodes are of same name. A patch file was sent to you in the post here. Please try import with the patch file and let me know on how it goes.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 24
jcsl
jcsl
Accepted Answer Pending Moderation
Things seem to be working OK :D ... and the isis template issue did not show. Probably something to do with the beta version. Now the processing finished and everything looks fine ... However can you explain why it says Products Incorrect: 7561

Use --help to see the help information
Processing started...
Template JCSL Import from XML
Processed 5572 lines
Total Result Status
Categories Added: 42
Category translations Updated: 42
Medias Added: 8952
Medias Updated: 10027
Product media relations Added: 8958
Product media relations Updated: 10021
Product prices Added: 2773
Product prices Updated: 2780
Product translations Updated: 5553
Products Added: 2772
Products Incorrect: 7561
Products Updated: 2781
Products Skipped: 19
Import has finished
  1. more than a month ago
  2. RO CSVI
  3. # 25
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