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Resolved Error can not find template isis when running import template

  1. jcsl
    jcsl
  2. RO CSVI
  3. Friday, 10 September 2021
  4.  Subscribe via email
I have the following problem when trying to run an import template for my website https://prodromosk5.sg-host.com/. I run through ssh with command : usr/local/php73/bin/php-cli /home/customer/www/prodromosk5.sg-host.com/public_html/administrator/components/com_csvi/helper/cron.php --key="gfXiQnLwngZQgufauwPaitC9" --template_id=1

See attached screenshot of error towards the end of the log file and also I attached the log file.
Attachments (2)
com_csvi.log.16.zip
Screenshot 2021-09-10 at 3.40.32 PM.png Screenshot 2021-09-10 at 3.40.32 PM.png
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Responses (25)
jcsl
jcsl
Accepted Answer Pending Moderation
Just to make sure everything works as it should. I exported templates from furnishop.cy ( these templates work fine there ) and on the same version of csvi.The rules show to be created correctly and the all csvi plugins are enabled.
I ran the template and see preview and the categories do not combine.

Please advise.
  1. more than a month ago
  2. RO CSVI
  3. # 21
jcsl
jcsl
Accepted Answer Pending Moderation
No images are combined either !!:(
  1. more than a month ago
  2. RO CSVI
  3. # 22
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Since you have moved back to RO CSVI 7.20.0 version, there was an issue with combine rule when nodes are of same name. A patch file was sent to you in the post here. Please try import with the patch file and let me know on how it goes.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 23
jcsl
jcsl
Accepted Answer Pending Moderation
Things seem to be working OK :D ... and the isis template issue did not show. Probably something to do with the beta version. Now the processing finished and everything looks fine ... However can you explain why it says Products Incorrect: 7561

Use --help to see the help information
Processing started...
Template JCSL Import from XML
Processed 5572 lines
Total Result Status
Categories Added: 42
Category translations Updated: 42
Medias Added: 8952
Medias Updated: 10027
Product media relations Added: 8958
Product media relations Updated: 10021
Product prices Added: 2773
Product prices Updated: 2780
Product translations Updated: 5553
Products Added: 2772
Products Incorrect: 7561
Products Updated: 2781
Products Skipped: 19
Import has finished
  1. more than a month ago
  2. RO CSVI
  3. # 24
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Things seem to be working OK :D ... and the isis template issue did not show. Probably something to do with the beta version. Now the processing finished and everything looks fine

Glad to know that import finished without any problem.

However can you explain why it says Products Incorrect: 7561

Looked into your site to see the incorrect message in log details page after import and it is that thumbnails are not generated for 7561 products. See attached screenshot.You need to change setting in import template as shown in the message to solve this error.
Attachments (1)
Screenshot 2021-09-16 at 10.49.06 AM.png Screenshot 2021-09-16 at 10.49.06 AM.png
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 25
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