good morning,
I set "Delete after import" to yes but after importing the file is not deleted, how can I solve it?
Thank you
com_csvi.log.1.zip
- elanto75
- RO CSVI
- Wednesday, 05 December 2018
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Accepted Answer
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Hello,
I did a test import from FTP with Delete after import set to Yes and the file gets deleted after import. Check if the folder you have the import file has right permission.
I did a test import from FTP with Delete after import set to Yes and the file gets deleted after import. Check if the folder you have the import file has right permission.
Kind regards,
Tharuna
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Tharuna
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sorry but what permissions should I give to the folder?
right now I have 755
right now I have 755
Accepted Answer
Pending Moderation
Hello,
Folder default permission should be 755, check if the import folder has this permission set.
Folder default permission should be 755, check if the import folder has this permission set.
Kind regards,
Tharuna
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Tharuna
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Hello,
Your permission looks fine. Don't understand why your import file does not get deleted. You did not have any problem with import? Just the file is not deleted after import?
Your permission looks fine. Don't understand why your import file does not get deleted. You did not have any problem with import? Just the file is not deleted after import?
Kind regards,
Tharuna
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Tharuna
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the import catrella has 755 and the 644 file.
I tried to set the permissions of folders and files to 777 but after importing the file was still present in ftp
I tried to set the permissions of folders and files to 777 but after importing the file was still present in ftp
Accepted Answer
Pending Moderation
Hello,
Can you send me a private message of your FTP details used in your import template? I will place a file and test it to see what is happening.
Can you send me a private message of your FTP details used in your import template? I will place a file and test it to see what is happening.
Kind regards,
Tharuna
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Tharuna
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Accepted Answer
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Hello,
Your permission looks fine. Don't understand why your import file does not get deleted. You did not have any problem with import? Just the file is not deleted after import?
I have several imports and I have not encountered any other problems beyond this
in all these imports the files should be deleted but it does not happen
Attachments (1)
Accepted Answer
Pending Moderation
Hello,
Can you send me a private message of your FTP details used in your import template? I will place a file and test it to see what is happening.
private message sent
Accepted Answer
Pending Moderation
Hello,
Does the FTP log show any signs of CSVI trying to delete the file?
Does the FTP log show any signs of CSVI trying to delete the file?
Kind regards,
RolandD
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RolandD
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Hello,
Thank you for sending the requested details. You're right, files were not deleted when SFTP protocol is used. I have fixed it with attached patch file. Load the patch file and run your import and check if the file on SFTP gets deleted.
patch_csvi_sftp_2018_12_06.zip
Thank you for sending the requested details. You're right, files were not deleted when SFTP protocol is used. I have fixed it with attached patch file. Load the patch file and run your import and check if the file on SFTP gets deleted.
patch_csvi_sftp_2018_12_06.zip
Attachments (1)
Kind regards,
Tharuna
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Tharuna
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