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Resolved CSVI - Templates: Hikashop Category missing

  1. deurkruk
    deurkruk
  2. RO CSVI
  3. Wednesday, 07 March 2018
  4.  Subscribe via email
Version: CSVI Pro 7.4.1
Joomla: 3.8.5

In CSVI Improved > Templates > Template > Options > Category
I can not see all my category's that are present in Hikashop.
There is only one category visible, but I want to chose some other category from hikashop to chose in the export.
As you can see in the screen shots, there are several category's present in Hikashop, but in the template options I only can chose one.
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Responses (23)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Carst,
Yes if the products in categories have orders related to them then you should be seeing those categories in the filter. So i checked the fix we sent you in patch file with CSVI 7.7.1 version and it works for the issue the patch was created. I need to look at your database records to see what is going wrong. Can you PM me your site administrator login and FTP details to check?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 21
deurkruk
deurkruk
Accepted Answer Pending Moderation
I can't give you FTP-access, the server is only available with VPN-connection.
I'll send you login for Joomla by PM.
  1. more than a month ago
  2. RO CSVI
  3. # 22
deurkruk
deurkruk
Accepted Answer Pending Moderation
Tharuna,

Nevermind, it was my bad. The order was on our testsite, not on the public site. So you are right, no order was made yet with a product from this category.

Regards, Carst
  1. more than a month ago
  2. RO CSVI
  3. # 23
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