Resolved Cron problems after upgrade CSVI Pro 7

If could help, I noticed that CSVI not take right user and group in tmp forlder when write the temp file.

Hello,
Did you try to run your cron URL from command line? Do you get any error? Can you post those information?

No errors, just nothing. The process starts but never ends!

Hello,
Can you check in your server logs if there is any error? Without knowing what is going wrong it is difficult for us to help.

Here the logs.
It's one of 5 cron dayly run... please help me...

Attachment file size exceed limit allowed by configuration, how could send it?

Hello,
Send it as a private message or as an email to tharuna@csvimproved.com.

I sent it.
Thanks

Hello,
Your debug log looks good. It shows that it has updated 1062 products and the last updated one is CARAMELLE MISTE - Linea Epid - 200g. Do you have more products to import? If there are more can you wait for few more seconds and see if the import gets finished? There is actually nothing wrong in your import as per your debug log.

I received the response from the server after a long time.
Before the upgrade it taked a minute.
Now it takes an hour and a half.

Also the response that I get from the server is this:

Use --help to see the help information
Processing started...
Template aggiorna_quantita_con_prezzo_da_url
Processed 1062 lines
Total Result Status
PHP Fatal error: require_once(): Failed opening required '/administrator/administrator/components/com_csvi/models/logdetails.php' (include_path='.:') in /administrator/components/com_csvi/rantai/model.php on line 270

Fatal error: require_once(): Failed opening required '/administrator/administrator/components/com_csvi/models/logdetails.php' (include_path='.:') in //administrator/components/com_csvi/rantai/model.php on line 270

Hello,
Please update to CSVI 7.0.1 version and your import errors should be solved. Let me know if it helps.

It resolve the bad response but not the long time taken!
Why for a process that before took a minute, now serve nearly two hours?

Hello,

Why for a process that before took a minute, now serve nearly two hours?

Your debug log says you are importing from an remote server URL, that could be one cause. Your previous imports had the same setting of import file from external URL? Second thing is having log enabled, without log CLI import should be faster. I don't see any more causes for import to take so long.

Your previous imports had the same setting of import file from external URL?

Of course. That imports worked for about a year, yesterday I only updeted your component and now there is that problem.

Can you send me your template XML along with your import file? I will check it here.

Where can I find the template XML?
Thanks

Hello,
You can run a backup of your template using CSVI Maintenance -> CSVI Pro -> Backup template. Select the import template you are using and then click Continue. Send the downloaded XML file and your import file.

Ok, I sent it on PM

Hello,
Your template is missing in the message. Link to import file works.

I can't attach the file. I send you a link

I found also that the images, which were previously loaded, now are load as "not published."
Is there any option that I have to enable?