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Resolved Connection reset by peer

  1. barracuda69
    barracuda69
  2. RO CSVI
  3. Friday, 15 September 2023
  4.  Subscribe via email
Hi,

In a Joomla VM account we are running about 27 different cron jobs to import and update products without any problem.

A new import process we started yesterday ends with the following error, after having imported an X amount of products:

SSL_connect: Connection reset by peer in connection to http://www.trimis.com.gr:443

Before it is reset it imports about 35-40 products fully and the resets. If we run the same job immediately it imports products without images. If we do this again the next day it imports again 35-40 products fully and - again resets...

Any idea on what might be going on? Is it on our side or on the server hosting the products being imported? Can we do something to avoid this?

Thank you in advance!
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Responses (23)
barracuda69
barracuda69
Accepted Answer Pending Moderation
Hi Tharuna,

We just heard back from the hosting provider of the site that provides the xml to our customer.

They responded:

On Friday we did a live test because we couldn't find anything in the timeout logs. We wanted to momentarily disable the protection mechanism of litespeed and specifically the block bad requests. That's what we did and activated it right after. This is also why your script ran at that moment. Litespeed cuts it as bad script.

Any idea on how we can overcome this problem?

Thank you in advance!

D
  1. more than a month ago
  2. RO CSVI
  3. # 21
barracuda69
barracuda69
Accepted Answer Pending Moderation
Thank you Tharuna!
  1. more than a month ago
  2. RO CSVI
  3. # 22
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
SSL_connect: Connection reset by peer in connection to http://www.trimis.com.gr:443

Since you are saying this error happens only with images it is possible that the server you are downloading images from is closing the connection. You can check if there is any download limit or any other limit set on server which is causing this problem.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 23
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