1. positroniopb
  2. RO CSVI
  3. Monday, 18 July 2016
  4.  Subscribe via email
hello, i had csvi 5.18 and i have managed to add child products. The csv file looks like this. I have created custom filed child variant named size. That was on joomla 2.5 and virtuemart 2.x
Now i have managed to import using the same way and file but unfortunately i have no success. Please tell me if you can how the csv should look like using the child products.

Thank you in advance.
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ok i will check it. Thank you very much for your help
  1. more than a month ago
  2. RO CSVI
  3. # 1
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Hello,
I do see the drop down box on front end on the information page here http://www.moncheri.gr/index.php/sandalia/295/2016-07-20-07-07-371150251297-detail. There is some issue with your template which you need to check, the dropdown is hidden with a scroll bar.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 2
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i'm attaching you the csv file and the log file
Attachments (2)
  1. more than a month ago
  2. RO CSVI
  3. # 3
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thank you very much for the tip. Now the products are entered as you said but in the dropdown menu "επιλογή" the sizes are not shown.Can you please check this

thanks again
  1. more than a month ago
  2. RO CSVI
  3. # 4
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Hello,
hello do you have any suggestion? what is wrong?

Yes, the problem is with the languages, you have set English(en-GB) as language in Virtuemart and so all products from virtuemart_products_en-gb table are listed on your products page but while importing you have imported to (Greek)el_gr tables. The products you have imported are at virtuemart_products_el_gr tables. You need to either add Greek as a language in your Virtuemart configuration or you need to set language on options tab to English in CSVI import template and do the import.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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hello do you have any suggestion? what is wrong?
  1. more than a month ago
  2. RO CSVI
  3. # 6
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ok i have sent you the url the username and password
  1. more than a month ago
  2. RO CSVI
  3. # 7
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Hello,
Yes, i got your email and checked your site, your debug log says the products have been updated but i dont see those products on backend. I need your database access information and had asked for it in email.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 8
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hello did you check your email? Are this the access information that you have asked?
  1. more than a month ago
  2. RO CSVI
  3. # 9
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ok check you email
  1. more than a month ago
  2. RO CSVI
  3. # 10
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Send me the details as an email to tharuna@csvimproved.com or you can send me a private message from csvimproved site and on forum page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 11
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how can i send you private
  1. more than a month ago
  2. RO CSVI
  3. # 12
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Hello,
Your debug log looks good and says that your products are updated and there are no new inserts, but you had mentioned in your previous post that you had removed all the products and did a fresh import. Anyways, can you send a private message of your site administrator login details and database access details to check?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 13
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ok i imported the field it was my mistake but still the same problem no products are imported. see again the new csvi log
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 14
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Hello,
Checking your debug log shows that you have missed multi_variant_title field in your import. The import file you attached earlier had this field. Is your import file different now?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 15
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ok i have deleted the products and i have re imported them for getting the log file. Strangely no product is shown on the backend of virtuemart nor in the front end i don't know what is wrong. Anyway i checked the customfield and cart attribute and cart input is set to yes. I'm attaching you the log file.
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 16
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Hello,
i would like to sent you the log file but when i enter the csv file the csvi pro debug log says "no debug log found".

Have a look at "Where to get the debug information?" section on top of this page to know how to get your debug log.

The problem is in moncheri that the dropdown menu επιλογή in english "choose" it doesn't show the size 36 and size 37. I tried to assign the category_path "Σανδάλια" and then in the frontend on the category browse page appeared the parent the child product size37 and the child product size 36 and not all in the parent product with the child products in a dropdown menu as i would wish to be.

I dont see the dropdown on your site, i was looking at this link http://www.moncheri.gr/index.php/sandalia/292/2016-07-19-06-16-18313477778-detail. Check if you have set the cart attribute of your custom field to yes. Also do provide me with your debug log to check on the import.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 17
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i would like to sent you the log file but when i enter the csv file the csvi pro debug log says "no debug log found". The problem is in moncheri that the dropdown menu επιλογή in english "choose" it doesn't show the size 36 and size 37. I tried to assign the category_path "Σανδάλια" and then in the frontend on the category browse page appeared the parent the child product size37 and the child product size 36 and not all in the parent product with the child products in a dropdown menu as i would wish to be.
  1. more than a month ago
  2. RO CSVI
  3. # 18
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Hello,
I'm attaching you the csv file just to check

Looking into your csv file, the only issue i see is that category_path is not assigned to your child products. Other than that your file looks good.

can you please visit http://www.moncheri.gr and click the tab σανδαλια you will see the problem

Can you explain the problem you have in here? Also don't forget to post your import debug log when explaining your issue so it is easy for us to check.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 19
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I'm attaching you the csv file just to check
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 20
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