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Resolved 0 Table template not supported. File not found

  1. dogmansa
    dogmansa
  2. RO CSVI
  3. Wednesday, 16 March 2022
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Hi..Tharuna and Roland

I have been trying to load the latest version but was getting an error 500 Library path /libraries/Rocloud/src cannot be found.

I tried to roll back to an older version but kept getting 0 Table template not supported. File not found.

I am on Joomla version 3.10.6

I subsequently uninstalled version 8 and tried version 7.19.1 Once again got the 0 Table template not supported. File not found.

Can you advise to a possible solution please

Thanks

Tony
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Responses (7)
dogmansa
dogmansa
Accepted Answer Pending Moderation
Thanks so much
  1. more than a month ago
  2. RO CSVI
  3. # 1
dogmansa
dogmansa
Accepted Answer Pending Moderation
Hi

I have rolled back to before any changes and cannot even access the control panel to try load your patch
  1. more than a month ago
  2. RO CSVI
  3. # 2
dogmansa
dogmansa
Accepted Answer Pending Moderation
Hi

Have managed to get version 7.17 loaded again
  1. more than a month ago
  2. RO CSVI
  3. # 3
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Tony,
Please remove RO CSVI as explained in Uninstall RO CSVI document and then install RO CSVI 8.2.0 version. See if that solves the issues.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
By removing current RO CSVI installation and its tables you will also be losing the templates and settings. So please make a backup before cleaning the installation.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
dogmansa
dogmansa
Accepted Answer Pending Moderation
Thanks for the feedback Tharuna.

By templates I presume you mean the import etc I have been using?
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
By templates I presume you mean the import etc I have been using?

Correct. By removing RO CSVI tables you will lose the templates you have been using for import.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 7
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