1. Anonymous User(Marcel Lucassen)
  2. Pre-sale questions
  3. Friday, 30 August 2019
  4.  Subscribe via email
Dear reader,

i use:
CSVI 7.3.0
PHP versie 7.1.14
Joomla! versie 3.9.11
Database schema versie 7.3.0

Did not use it for few months but now when i try to import virtuemart articles with the template i always use it does not save the images anymore.
It puts them in the product folder like usual but they are all 0 KB
i changed nothing (only updates joomla of course)
Wil lthis be solved by buying new version of CSVI?
Attachments (2)
Accepted Answer Pending Moderation
There is a 302 HTTP status code for your image in your debug log. This means that the URL has been moved to a new location. The new location seems to be https://static.adveopartner.be/IBSStaticResources550/Netstore/Hires/0003210_P.jpg (Note it is https and not http). Can you try your import with this new URL and check?
Kind regards,


If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. Pre-sale questions
  3. # 1
Accepted Answer Pending Moderation
You so right the source changed their URLbut

its still not working.. seems to be trouble with HTTPS
2019-08-30 13:29:16 1 [DEBUG] Process remote file: https://static.adveopartner.eu/IBSStaticResources550/Netstore/Hires/0003210_P.jpg
2019-08-30 13:29:16 1 [DEBUG] URL:https://static.adveopartner.eu/IBSStaticResources550/Netstore/Hires/0003210_P.jpg
2019-08-30 13:29:16 1 [DEBUG] Opening socket to ssl://static.adveopartner.eu at port 443
2019-08-30 13:29:16 1 [DEBUG]
2019-08-30 13:29:16 1 [DEBUG] Remote file does not exist: https://static.adveopartner.eu/IBSStaticResources550/Netstore/Hires/0003210_P.jpg

when i use a source without httpS then its working...
  1. more than a month ago
  2. Pre-sale questions
  3. # 2
Accepted Answer Pending Moderation

So I tried to import the image and I get this error:
SSL certificate problem: unable to get local issuer certificate

Checking the website where the images come from, their SSL setup is broken as you can see here:

In the current version of RO CSVI, there is the option to turn off the SSL verification, doing that you can import the image.

After using that I was able to import the image.
Attachments (1)
Kind regards,


If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. Pre-sale questions
  3. # 3
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