1. Anonymous User(Rizaldy)
  2. Pre-sale questions
  3. Tuesday, 24 May 2022
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Hi, we need to generate product feed for our Google Merchant Centre.

May I know please what exactly the plugin that we need? And any subscriptions that we need in order to get support?

The is currently running in Joomla (VirtueMart).

Thank you so much!
Accepted Answer Pending Moderation
Hello,
May I know please what exactly the plugin that we need?

You need RO CSVI package and RO CSVI - VirtueMart installed on site to run import and export of VirtueMart data.

And any subscriptions that we need in order to get support?

Yes, you need a subscription to download RO CSVI package and to get support on issues. Please check Subscription questions for RO CSVI document for more details.
Kind regards,

Tharuna

=========================
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  1. more than a month ago
  2. Pre-sale questions
  3. # 1
Accepted Answer Pending Moderation
Hi Tharuna, thanks for your immediate response.

Can you check for me if this is the RO CSVI package please?
See screenshot here: https://prnt.sc/TI8UAQsYJK4chttps://prnt.sc/TI8UAQsYJK4c

And after that, will I be able to download the RO CSVI - VirtueMart?
  1. more than a month ago
  2. Pre-sale questions
  3. # 2
Accepted Answer Pending Moderation
Hello,
May I know please what exactly the plugin that we need?

You need RO CSVI package and RO CSVI - VirtueMart installed on site to run import and export of VirtueMart data.

And any subscriptions that we need in order to get support?

Yes, you need a subscription to download RO CSVI package and to get support on issues. Please check Subscription questions for RO CSVI document for more details.


Hi Tharuna, thanks for your immediate response.

Can you check for me if this is the RO CSVI package please?
See screenshot here: Titlehttps://prnt.sc/TI8UAQsYJK4c

And after that, will I be able to download the RO CSVI - VirtueMart?
  1. more than a month ago
  2. Pre-sale questions
  3. # 3
Accepted Answer Pending Moderation
Hello,
Can you check for me if this is the RO CSVI package please?
See screenshot here: Titlehttps://prnt.sc/TI8UAQsYJK4c

Yes that is RO CSVI package.

And after that, will I be able to download the RO CSVI - VirtueMart?

Thats correct. Not just RO CSVI - VirtueMart, you can also download other RO CSVI plugins on our downloads page if needed.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. Pre-sale questions
  3. # 4
Accepted Answer Pending Moderation
Hi, didn't noticed that RO CSVI was already installed on my site. :D

Now, I'm receiving this error when I try to export feed for Google Merchant Center.
"column 'category parent_id' in field list is ambiguous"

Here's then screenshot of the error: Titlehttps://prnt.sc/GMbxW8ILP94z

Can you help us fixed this please. Thanks so much :)
  1. more than a month ago
  2. Pre-sale questions
  3. # 5
Accepted Answer Pending Moderation
Hello,
You must be having an older version of RO CSVI because the error you are having has been already fixed in RO CSVI. Once you get an active subscription and update RO CSVI to latest 8.2.0 version error should be gone.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. Pre-sale questions
  3. # 6
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