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Resolved 500 error when trying to import csv file

  1. Carmen
    Carmen
  2. Pre-sale questions
  3. Wednesday, 18 September 2019
  4.  Subscribe via email
Hi, I am still using an older version of CSVI (6.6.4) but it's been working fine, until I had my Joomla and Virtuemart releases updated to the latest.
Now I can still preview the import, but as soon as I click on START IMPORT, I get the 500 error.
Any ideas on what this may be? No other changes have been made, only Joomla and Virtuemart updated.
Many thanks in advance for any help.
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tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please take a look at 500 error document for the causes of 500 error. You should have an active subscription for getting support for RO CSVI.
Kind regards,

Tharuna

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